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2, Defendant Fh'olllon" i<J an individual residing at 114
Brindle Road, Mechanicabut'g, Curnb<H'Lllld County, Pennsylvania
17055.
I.
EVENTS GIVING RISE TO THE ACTION
The Term. of Defendant Firestone'. EmDlovment
3, On or about April 21, 1978, the time of his initial
employment with The Prudential, the defendant Firestone entered
into an Agent' u Agreement with The Prudent ial (the "Agent.' S
Agreement"). A true and correct copy of the Agent's Agreement is
annexed hereto as Exhibit A.
4. In addition to hia Agent. s Agreement, the defendant
Firestone is bound by the terms of the Collective Bargaining
Agreement between The Prlldential and United Food & Commercial
Workers International Union (AFL-CIO & CLC), the union which at
all ~elevant times represented certain of its agents, including
the defendant Firestone, (the "Collective Bargaining Agreement") .
On September 30, 1991, The Prudential and the union agreed to add
what became known as Article XXVII to the Collective Bargaining
Agreement which modified the terms of the Agent's Agreement. A
true and correct copy of Article XXVII the 1991 Collective
Bargaining Agreement is attached hereto as Exhibit B.
5, In return for the inclusion of this provisiQn in the
Collective Bargaining Agreement, The Prudential increased
compensation and benefits and improved working conditions for its
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2. Defendant Firestone is an individual residing at 114
Brindle Road, Mechanic~burg, Cumberland County, Pennsylvania
17055.
I.
EVENTS GIVING ~ISE TO THE ACTION
The Terms of Defendant Fire.tone'. EmDlovme~
3. On or about April 21, 1978, the time of his initial
employment with The Prudential, the defendant Firestone entered
into an Agent's Agreement with The Prudent ial (t.he "Agent's
Agreement"). A true and correct copy of the Agent's Agreement is
annexed hereto as Exhibit A,
4. In addi t ion to his Agent's Agr.eement, the defendant
Firestone is bound by the terms of the Collective Bargaining
Agreement between The Prudential and United Food & Commercial
Workers International Union (AFL-CIO & CLC), the union which at
all relevant times represented certain of its agents, including
the defendant Firestone, (the "Collective Bargaining Agreement")
On September 30, 1991, The Prudential and the union agreed to add
what became known as Article XXVII to the Collective Bargaining
Agreement which modified the terms of the Agent's Agreement, A
true and correct copy of Article XXVII the 1991 Collective
Bargaining Agreement is 3ttached hereto ae Exhibit B.
5. In return for the inclusion of this provision in the
Collective Bargaining Agreement, The Prudential increased
compensation and benefits and improved working conditions for its
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representatives. The average total value of the additional
compenaation and benefits was $48.59 per week per representative
over the two year term of the Collectiv'3 Bargaining Agreement
which covered the period from September 30, 1991, to September 27,
1993. There were three n<~w improvements in working conditions
provided to the representatives. First, Article XXXI of the
Collect i ve Barg1\ini ng Agreement WIlS amended to permi t
representatives to make copies from their personal history card
files. A true and correct copy of Article XXXI is attached as
Exhibit C. Second, it was provided in Article 5 of the Collectiv~
Bargaining Agreement that if a manager or sales manager writes new
business in a home in which there was a joint canvass with the
representative within the preceding 12 months, the representative
receives credit and commission for such sale. A true and correct
copy of Article V is attached as Exhibit D, Third, Article 4,
Section EE of the Collective Bargaining Agreement was added to
provide for severance to a representative if his District Office
is eliminated and the representative was not reassigned. A true
and correct copy of Article 4, Section EE is attached as Exhibit
E.
6. Article 27 of the Collective Bargaining Agreement
was continued in the subsequent Collective Bargaining Agreement
effective September 27, 1993 to September 25, 1995, during which
time the defendant Firestone was terminated from The Prudential.
A true and correct copy of Section 27 of the March 27 1993
Collective Bargaining Agreement is attached hereto as Exhibit F,
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7. Accordingly, at the time of his termination from The
Prudential, the defendant Firestone was subject to Article 27 of
the Collective Bargaining Agreement between The. Prudential and the
union representing the agents. Article 27 specifically obligated
the defendant Firestone upon his termination to return to The
Prudential all files. records and other documents belonging to The
Prudential. Article 27 of the Collective Bargaining Agreement
prov ides I
That all books, records, documents,
software, supplies, and contractholder or
production information of any kind,
whether furnished to the Prudential
Representative by the Company or obtained
or prepared by the prudential
Representative while employed by the
Company, shall be deemed exclusively
Company property; and upon termination of
my Agreement by either party, the
Prudential Representative will promptly
deliver all such property, including all
copies thereof to a proper representative
of the Company.
a. This same Agent's Agreement, as modified by the
Collective Bargaining Agreements, Exhibits Band F, specifically
obligates the defendant Firestone for the period of two (2) years
after his termination from The prudential not to cause, persuade
or encourage prudential customers to reduce, discontinue or
terminate their Prudential policies or products. Specifically,
Section 13(b) of Firestone's Agent's Agreement, as modified by
Article 27 of the Collective Bargaining Agreement, provides, in
pertinent part:
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That for a period of two years from
termination date of this Agreement,
Prudential Representative shall not
directly or indirectly:
(1) Do anything to cause, persuade or
encourage anyone to reduce, discontinue,
or t~rminate any Company or aubsidiary
policy, contract, service, or product of
any kind,
the
the
II. Defendant Firestone's Refusal to Return
Confi~ential Prudential Customer Files and Reoords
9. Upon the defendant Firestone's termination from
The Prudential on July 24, 1995, Brian Hoffman, the General
manager and Registered Principal of The Prudential's Mid Penn
Agency, explained to Firestone hJ,s obligations to The
Prudential under his Agent's Agreement as modified by the
Collective Bargaining Agreement, as referenced in paragraphs 3
through 6 above,
10, Specifically, Mr. Hoffman directed the defendant
Firestone to return to The Prudential all customer files and
proprietary customer information in his possession and Mr,
Hoffman reviewed with him a letter from Dennis H. Gordon, Vice
President of Regional Marketing, dated July 14, 1995, which
reminded Firestone that "pursuant to your Agent's Agreement,
all Company property must be returned to the Company
immediately" and "that Prudential has a property interest in
each of its life insurance policies." The letter further
stated that "Prudential believes that when a former agent
replaces a life insurance policy that she or he sold or
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serviced, a disservice is not only done to the policyholder but
also Prudential is deprived of it~ property interest." A true
and correct copy of the letter is attached hereto as Exhibit G,
11. On or about October 6, 1995, Jean W. Jensen,
Associate General Counsel for The Prudential, wrote a letter to
Firestone, requesting him to return "all Prudential materials,"
including "all originals and copies, electronic or otherwise,
of OPSR, DOPSR and PSR cards, and items which constitute such
as all personnel and financial information about prospects or
contractholders, and copies of client fil~s, cash surrender,
dividend withdrawal and loan forms," In that letter, Ms.
Jensen also warned Firestone that " [uJse of confidential
Prudential records is a brench of your continuing
obligations under your Prudential contract" and that" [alny
replacement activity could also constitute interference with
the business and/or contractual relationship between The
Prudential and its policyholders," A true and correct copy of
the letter is attached hereto as Exhibit H,
12. On or about April 12, 1996, Donna Bailey
McCarthy, Assistant General Counsel for The Prudential, sent a
letter to the defendant Firestone, again notifying him that his
"retention and use.., of any information taken from proprietary
and confidential business records of The Prudential constitutes
a breach of your contract with the Company," and that "any
replacement by you of Prudential insurance contracts involving
the use of such records could constitute unlawful and unfair
competition, wrongful interference with business and/or
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contractual relationships between The Prudential and its
policyholders, and/or misuse of trade secret information that
The Prudential considers proprietary in nature." Ms. McCarthy
specifically demanded that Firestone "immediately return" to
The Prudential all such proprietary records and "immediately
cease and desist from contracting Prudential policyholdings and
replacing Prudential business." A true and correct copy of the
letter is attached hereto as Exhibit I.
13, Despite these direct and unequivocal requests
for the return of confidential Prudential customer files and
records in his possession, Firestone did not return the files
and records to The Prudential,
14. Defendant Firestone has failed to return any of
the Prudential customer files in his possession.
15. 8ach of these customer files contained the
following proprietary information on a customer: address,
telephone numbers, date of birth, social security number,
financial data including current earnings, savings and debts,
renewal dates for all insurance and confidential information
about the cUstomer's preferences on investments.
16. The information contained in the customer files
constitutes trade secrets of The Prudential,
17. Defendant Firestone has failed to return any of
the OPSR or DOPSR cards of The Prudential in his possession.
18, Firestone had in his possession at least 944
OPSR and DOPSR cards for the Prudential customers he serviced.
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19. OPSR is an acronym for Ordinary Policyholder
Service Record.
20. DOPSR is an acronym for Debit Ordinary Policy
Service Record.
21. Both types of cards relate to life insurance
customers.
22. The word "CONFIDBNTIAL" is printed in capital
letters along both the left and right edges of each OPSR and
DOPSR card.
23, Among the information appearing on each OPSR and
DOPSR card is the policyholder's name and home address,
telephone number, age at the time the policy was issued, date
of birth, beneficiary, type of insurance, and the key terms of
the insurance such as face amount, premiums, cash value and
dividends,
24, The information contained on the OPSR DOPSR
cards constitutes trade secrets of The Prudential,
III, Defendant Firestone's Unlawful Enoouragement Of
Prudential Customers To Reduce, Discontinue or Terminato
Their Prudential Policies And Other Produots
A. Firestone's Solicitation Letters To Prudential Customers
25, Shortly after the time of his termination, the
defendant Firestone, using The Prudential's confidential
customer list including its trade secrets, sent letters to the
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prudential customers he had serviced, soliciting their business
for himself, A true and correct copy of an example of such a
solicitation letter is attach~d hereto as Exhibit J.
26. These solicitation letters informed the
customers of his "termination" from The Prudential and stated
that he would "now be 'positioned to provide [them] with a far
more diversified selection of products for [their] insurance
and finAncial planning needs in the future,"
27. Firestone further informed these Prudential
customers that he had "already taken steps to acquire
relationships with several quality insurance brokerages to
continue servicing all your insurance needs, life, health,
auto, home, mutual fund, 1 iabil i ty and business insurance
needs."
28. Firestone further wrote that he would "expect to
be a better position than ever to help protect your family,
business and property from unexpected loss" and that if they
had "any questions about how this change will effect your
current insurance coverage please call me immediately at either
of the phone numbers on this letter,"
29. Firestone concluded the letter by stating that
he would "look forward to continuing my commitment to you in
the future,"
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B. Defendant Firestone's Unlawful Diversion of
Prudential Customers and Replaoement of Their
Prudential Po~~_~d Other Produots
30. In tota 1 disregard of h ill Agent's Agreement as
modified by Article 27 of the Collective Bargaining Agreement,
the defendant Pirestone, using the confidential and proprietary
information belonging to The Prudential, has diverte~
Prudential customers with life insurance policies, annuities
and mutual funds,
31, On or about the following dates, the defendant
Firestone caused Prudential customers to replace the following
Prudential life insurance policies (identified by policy
number, annualized premium and face value):
Prudential Life Insuranoe Polioies
APPROXIMATE POLICY ANNUALIZED FACE
!:iAI.E NUMBER PREMIUM AMOUNT
07/18/95 63897648 $225,00 $100,000
08/17/95 99252007 600.00 50,000
09/14/95 63838053 696,00 50,000
09/29/95 99303280 342.84 50,000
10/19/95 99309859 422,40 50,000
10/19/95 99309867 348.96 50,000
10/25/95 R1604217 388.68 9,300
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10/31/95 97614693 499.43 60,000
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12/15/95 96067628 687.12 60/000
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12/15/96 96067645 471.36 60,000
01/04/96 63819850 159,68 14/632
01/24/96 63909134 252,40 100,000
01/24/96 63909099 420,00 100,000
01/24/96 96030942 672 ,24 60/000
03/08/96 96042565 249.36 40/000
32. In order to facilitate the replacement of The
prudential policies listed in paragraph 31 above with policies
sold by other insurance companies, the defendant Pirestone
caused replacement forms to be created which were sent to The
Prudential.
33. On Qr about the following dates, the defendant
Pirestone caused Prudential customers to replace the following
Prudential annuities (identified by contract number and
surrender value) t
Prudential Annuitiesl
APPROXIMATE
I2ATI:
CONTRACT
NUMBER
SURRENDER VALUE
QE_JllillillT.'i
07/19/95
72163996
$1;130.00
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07/31/95 72146683 4,944.78
01/09/96 98152629 4,501.76
..---
02/07/96 R1l90579 17,726.32
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02/16/96 ~8094763 19,899.80
02/27/96 98124283 7,345.53
03/07/96 R1l90903 23,151.30
03/28/96 97644254 7, 171 . 94
-- ----
04/16/96 72098530 33,557,36
05/09/96 98182745 22,320,75
OS/22/96 72067891 803.68
OS/21/96 72091810 2,961.61
34. On or about the following dates, the defendant
Firestone caused Prudential customers to replace the following
Prudential mutual fund accounts (identified by account number
and amount of fund replaced) :
Prudential Mutual Funds
APPROXIMATE
llaIJ;;
REDEMPTION
AMOUNT OF FUND
REPLAC'~
ACCOUNT
NUMBER
02/03/95
039003386380009
$ 3,349,12
03/03/95
039001489410002
3,292,23
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07/20/95 039002043150002 28,314.80
10/18/95 038002496720000 20,959.98
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11/15/95 038002465370019 2,026.99
11/15/95 038002465370131 1,903.44
--- ______._.___..__0.
11/21/95 039000220990009 3,058.11
01/11/96 038002638350080 58,014,00
01/22/96 038002330900006 3,727.20
--
01/23/96 039001213010068 10,724,43
01/23/96 070000940210026 22,978,79
01/23/96 070000940210002 57,574.45
01/23/96 070000940210009 37,972.48
01/23/96 070000940210026 15,168.81
01/29/96 03800249662r.J079 8,669.29
01/29/96 038002496620131 2,263.59
01/22/96 045000364710009 15,367,18
02/08/96 039001661160068 1,142.09
04/10/96 039000709830056 3,327,60
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10/02/96 038002086280056 24,903,60
COUNT J
Unfair Comoetition and MisaoDrooriation of Trade Secrets
35. Plaintiff repeats and realleges paragraphs 1
through 34 and incorporates them herein by reference.
36. By virtue of his longstanding employment at The
prudential and performance of responsibilities for various
Prudential customers, the defendant Firestone possessed trade
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secrets and confidential and proprietary information of The
Prudential and its customers.
37. Defendant Firestone has misappropriated,
exploited and used the good will, trade secrets and
confidential and proprietary information of The Prudential and
its customers for his own self-interest and to compete unfairly
against The Prudential in breach of his fiduciary duties as a
representative of The Prudential,
38, As a result, The Prudential has suffered and
continues to suffer substantial and irreparable harm through
loss of its trade secrets and confidential customer
information, and significant loss of business, for which there
is no adequate remedy at law to compensate The prudential for
the s'Jbstantial and irreparable harm caused by Firestone's
actions.
COUNT II
Breach of Contract
39. Plaintiff repeats and realleges the allegations
of paragraphs 1 through 34 and incorporates them herein by
reference.
40. The Prudential and the defendant Firestone have,
for good consideration, entered into a valid, binding and
enforceable contract, the Agent's Agreement described in
paragraphs 3 through 8 above, Sections 7(b) and 13(b) of the
Agent's Agreement, respectively, obligated Firestone upon the
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termination of hia employment with The Prudential to return to
'.'he Prudential all document a and recol'da belonging to The
Prudential and obligated him for the period of two yeara after
his termination not to cauae, pernuade or encourage The
Prudential's cuatomera to reduce, diacontinue or terminate
their Prudential policiea or other products.
41, The Prudential has fully perfo~med its
obligations under the Agent's Agreement, but the defendant
Firestone has breached the aforedescribed proviaions of his
Agent's Agreement.
42. As a result, The Prudential has suffered and
continues to suffer substantial and irreparable loss of its
trade secrets and confidential customer information, and
significant loss of business, for which there is no adequate
remedy at law to compensate The Prudential for the substantial
and irreparable harm caused by Firestone's actions.
COUNT III
Tortious Interference With Contractual Relations
43. Plaintiff repeats and realleges the allegations
of paragraphs 1 through 34 and incorporates them herein by
reference.
44. The prudential has entered into valid contracts
with each of its customers,
45, Defendant Firestone has solicited and continues
to solicit The Prudential's customers, with the intent to
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induce them to terminate or breach their contracts with The
prudential. in contravention of Firestone's fiduciary duties and
responsibilities to The Prudential.
46, As a result, The Prudential has Buffered and
continues to suffer substantial and irreparable loss of its
trade secrets and confidential customer information, and
significant loss of business, for which there is no adequate
remedy at law to compensate The Prudential for the substantial
and irreparable harm caused by Firestone's actions.
COUNT IV
Conversion
47, Plaintiff repeats and real leges the allegations
of paragraph 1 through 34 and incorporates them by reference,
48, By reason of the foregoing, defendant Firestone,
with the intent to steal and divert The Prudential.'s customers,
has intentionally misappropriated and taken dominion and
control of the property of The Prudential, to wit, The
prudential's trade secrets and confidential customer
informat.ion.
49. Su<:h taking and continued dominion and control
of The prudential's property was and is wrongful, intentional,
and malicious,
50, As a result, The Prudential has suffered and
continues to suffer substantial and irreparable loss of its
trade secrets and confidential customer information, for which
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AGENT'S AGREEMENT
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In (0",1.1...,100 of my appoilllmffir " an ^s.nr of nlE PRUDENTIAL INSURANCE COMPANY OF
AMIlRICA, I do lIefeby oe"" as follows:
sHe. I. nu, I w,ll proln"" ,h. ,u,(m and ..dl". ul'M CUDlptny; conform lU and obld. by la inll'U(llon~
rulu .anJ rcqulr<m<nu; and ,eI"in frum el1ga~iog III any olher punult '" Cllllng Ir<>m whieh I r<<dv. 6rumciAI ro.
nlun~riol\ while: thil ^GfC'Cmtnr l) In (OIl.e:,
See. 2 (d) 1'hll, alo,'r b.;n~ I',operly h"nscd, I will on\'115 '''Il''Luly lor oppll<ltioo, (or 'O$unn,e poll'i,'
and annui', (llllt,,(I' 01 ,he kind, .nJ upon rhe plalu ",IJ by ,he Compony; anJ tll.1< J will aJvoca",
11\1: clan 0 in5lJrllntl' !nOS( 5ultllblc t'Q tlu: applicant'6 pO$ltion :and will nO[ press (or l wgc:r amounr
of imuunc:t fhan dll: a-ppliclnt i~ llblC' to nuimtln.
(b) 11.,,1 will rnd,'"or 'u kctp In fo". rhe <>IIIlns in,.\!tan", of ,he C"'"pany. to "'Ule ,h. relnltarc-
m~rH ()f in!-lIuncc Ih:H lu,5 bpscJ and ptl(Olln all me duties, incidC'n, to ,he cale IUld (omcrvuion
or Ihe CompulY'5 bllsinell)' ,hat may b~ a.::i5ignc..J ll) me horn rime to t1mt by dle Company.
Sr.c 3, 1ba, I wlU (olhl my 'w..kly Prel11iul11 Dtbi," rclJ\ll"ly each wt'<k snJ lllAr I will coU<<t rny hMonlbly
P",mium Debit" ,egululy =h month
SIlC 4, Tha, onde, no cI,cum",n,,, will I pay, dth.. di'Ktly 0' indlr<<tly, p",mlUDl' lot policyholde..
/rom whom il to wy Juey 10 colle" prerniun\.<, nor will Ima.e enul.. in my 0>lIwlon Bool<> which ...HI "lOW
<hat pttm.""" have bten cull'ded by n1< unl", ,uch premio,,,, have aClU.1J1y bteo .."Iv..!,
Stc. 5, Tha, J will prepare and 10'''''31J '0 th, Home Office ..ch w<<k, on pr<>ptr lap... $(hedul... a Jill 01 all
Weekly Premium polkl.. upon .,bieh pr<miulll$ for fOllr week. m oveNue >.nd unp>ld; and Jaily, nn proper Cll\C,lIa.
tlon ><lledUIt" a Jill of .11 polld<! en my "Monthly Pr<l11ium Debi," upon which premium, .J" IhirtY,on. d>y' o\'erJue
.nd unpoIJ,
s.tc. 6, (d) Thar I will kctp "u' a"ounes of rhe bl"in<<1 In the book~ p,ovided by th. COI11J?6ny, and ..nde,
wben '''lui,ed on ,he form. provided. Hut mount 01 .1l111000O:Y' 'c<dved by me on "'hall 01 ,h.
Company,
(h) Th.u I will u=.U money' ,<<dVL.J by Ill< 00 beh,1f 01 fir< Compaoy.. lfU,S,lund., anJ pay ave,
,uch rnono:y' '0 the Coml"'ny promptly upon ,,,,,I pt.
(,) Thsr In all 'o...n,,' wher. .he 1<counn kept by roe in 'M book. providol by rho Company .nd ,he
nportS rw.de by me '0 dn Compllny (onain enfrleS or irtlt\5 tn.'\de by we Lndkaring [hilt moneys
luve betn r<<dved by me on btl..U 0: rh. COIl1p>ny, such eocri.. or itrlll5 ,hdl bt condu.i.. evi.
deo,( of su,h ,<<"pr by rn~ on rhe Company', bcluU anJ the Comp>ny >hall nor bt hound to make
lurthcr procl of ,och /lxeip',
SEC, 7, (,:I) Th~t upon [nminlltion of {hi~ Agreement either by mysell or the Company, or IU IUlY other lime:
upon request by {he (omp"ny, f wiU immeJiatdy submit $.1id book, and records for an insp<<tion
apd a<<ouruing. 10 be nude ill ."ordan(e with the rules, (If the c.ompany th.en In futce.
(b) Thor.1I b<lOk~ ,<<ord" .nd .uppli.. itorn,shed to me by rhe CompAnY ,h.U bt ,he p,op"')' of rhe
Company; and ch:1t, upon the cermin:uion of thj~ Agrecmcnr, J will hand over 5aid b:>oks, recOId),
nnd suppliC"S to I rrcpef rr:prc~nc\lh'c of (he Company,
SEe. 8, TIu.t I will p'y aU <'pen", 10' pOllARe, Itcc'n'" fee., ,,,nsmission nl I1lOnry' and parc,ls, and oil cxptn""
ol.v.ry orh... kind ""Ident to wrying on Ihe busintiS nf my agency.
SIl.C. 9, Th.u lluve no aothority on btlulloJ rhe Company rn moke, alrer or Jischarge any policy or annuity ,on.
traCt. 10 ~tcnd the time foc p'ying l\ rremlum or coosldltunon, to waive for(elNres.. (() incur any liJ.biJjry on behalf of
rhe Company, to allow ,he Jeliv<ry u "'y ",,!icy IIn1... the p!l$on p,o!'<'std be In good heolth and ,h, fim promium
paid in full. u, 10 oUo,," 'M J,liv.,y of ,ny annuil)' con"..t unJc:.s ,he 'equired <<>nslderalion is p>id in full.
SEC. 10, Thar no a~~gon)cOt or commi...~jon~ urnN 0' aC:Clllcd ()r [0 A(c.rue under ehb AgreeooC'nr ~hilll he binding
upon rhe Company un I,.; opprove<i in wriring by it.
SEC, \ I, Thar. I will nor pay 01 :lllow. or ctler to f\1Y or allow, IlS ~n ind.ucement fO ~y person fQ inroe( Qr (0
PUIC~ an InQuiry conU:lCf, any teb~tl; of pr~mium or (ons.idernion or any indu<cmenr not spedfieo in th~ polky or
'~Uaty CODa'ICt,
SfC, 12, Thar I wiU not 1s.'iUe ur drclJI1te any bilh or papersl or ...,ran: Of ~nd any communlC3tlon 10 or Inuu any
wvercl$tl.!lnC'or l.o any publication, ar my own C'Xpensc l)r orherwise. in tnv way rcuring to the b\J~iM55 of thh or Iny
omu inswance comp""y wirhom lint obtaining the weiuen aUlhority of rhe ComplU'lY~ Oll\~ any IanJl'.l;\ge or commit
.ny act ~nding (0 being thi:. Of IlOY ('Ither iruUfI.l'Ice comp"n>' into disrepute:.
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AI"nrt OtblltHl
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Allie t.I'l4ooflhl 1110 11QO 1110 WI'lo Uti N'~U.ln'''l"ml''lO~ ~O IaQ
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06/27 '96 17 :41
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TABLE II
QUA"TI~LY OUALITY autlNIU 'AYMINT
AQ.nt', Combln.d
L.I" Nlw IUlln...
OUlll1y L.lpll ~III
II I 110 of Ih.
Hrehl' ., Ih.
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70% bulln. I".n &0% 114 212 2~ 111 1150 128 '02 12
80'" but I... lJ1.n , 10'" 164 1'1 ,,, \10 lIB 102 U 10
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'40.... .r M..I
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ThePrudentlal Cit
Jeen J, Mellev
AI5lIOClal1l Coullsel
Law OIlPo.1rtnllfnl
The P'lJdlJllllalln5ural,clt Compdnv of Amdtlco
EUler" Home Orllce
PO 80. :]88. FOil Wa5hlnqlon. PA 100301
215780230 F" 21578' 11(,Q
October 6, 1995
CERTIFIED, RETURN RECEIPT REQUESTED
Byron R. Firestone
114 Brindle Road
Mechanicsburg, PA 17055
Re: Replacement Activities
Dear Byron:
This Law Department has been consulted concerning your activity
after leav il1g The Pruderatial. We understand that you are
currently contac.:ting Prudential policyholders whom you sold or
serviced while you were associated with the company. It appears
that in some instances you have even replaced existing
Prudential contracts.
The Company also has reason t.o believe that you have in your
possession copies of confidential Prudential business records that
you have failed or refused to return. We remind you of your
Agent's Agreement executed by you on April 17, 1978 in which you
specifically agreed in Section 6 as modified by the applicabla
Collective Bargaining Agreement:
Section 6:
(b) That all books, records, documents and
suppl ies, and all cotltract holder or product
information of any kind whether furnished by
the Company or obtained or prepared by me
while employed by the Company shall be deemed
exclusively Company property; and upon
termination of this Agreement by either party,
I will promptly deliver all such
property, includingallcopies thereof to a
proper representative of the Company.
(c) That all information which either identifies
or concerns contractholders of the Company or
its SUbsidiaries, including, but not limited
to, contract values and beneficiary
information is confidential and of special
value to the Company; and therefore, I shall
not provide to any person not in the Company's
employ any information which may be used to
solicit for :;;ales on behalf of some other
company or organization.
Mr. Byron Firestone
Page two
Essentially, you have an obligation to return all Prudential
m4terials, no matter how obtained or whether they were prepared by
you. These include, but are not limited to all originals and
copies, electronic or otherwise, of OPSR, DOPSR, and PSR cards, and
itoms which constitute client files such as all personal and
financial information about prospects or contractholders, and
copies of client files, cash surrender, dividond withdrawal and
loan forms. The information contained on these records is
confidential and constitutes PrUdential's trade secrets.
Accordingly, your possession of any Prudential records at this time
is a breach of your contract.
Further in Section 14, 4S mOdified, you agreed:
That for a period of two years from the termination date
of this Agreement, I shall not directly or indirectly:
(1) Solicit, cause or induce any contractholder of
the Company or its SUbsidiaries who became
known to me during my employment with the
Company to purchase services or products which
compete, directly or indirectly, with those
sold by the Company or its SUbsidiaries.
(2) Do anything to cause, persuade or encourage anyone
to reduce, discontinue, or terminate any Company or
subsidiary policy, contract, service, or product of
any kind.
(3) Do anything to cause, persU..lde or encourage
any Company or subsidiary employee to either:
a. terminate his/her employment with
the Company for any reason; or
b. sell or solicit services or products
on behalf of any other company which
are in any way similar to those sold
by the Company or its SUbsidiaries.
The Company also has reason to believe that you may have used
information from its confidential business records to solicit
PrUdential Policyholders, Use of confidential Prudential records,
including any information transcribed therefrom, is a breach of
your continuing obligations under your Prudential contract. Any
replacement activity could also constitute interference with the
business and/or contractual relationships between The PrUdential
and its policyholders. Such activity will compel us to review
appropriate legal remedies including an action to reCQver monetary
damages as well as an injunction.
.
Donna Dalley McCarthy
,
ThePrudentlsl ~
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Apt.U 12, 1996
via First Class Mail
Mr. Byron R. Firostone
114 Brindle Road
Mechanicsburg, PA 17055
Re: Rsplaoement ot Prudential Buainess and Return ot PrUdential
Property
Dear Mr. Firestone:
I refer you to Jean J. McKay's letter to you dated October 6, 1995,
a copy of which is enclosed. I have been informed that you have
continued your course of conduct involving the use of information
from The Prudential's proprietary and conf idential business records
to solicit business from Prudential policyholders to replace
Prudential business and/or to finance contracts of other companies
with PrUdential contract values.
The retention and use by you of any information taken from
proprietary and confidential business records of 'l'he Prudential
constitutes a breach of your contract with the Company, In
addition, any replacement by you of Prudential insurance contracts
involving the use of such records could constitute unlawful and
unfair competition, wrongful interference with business and/or
contractual relationships between The Prudential and its
pOlicyholders, and/or misuse of trade secret information that The
Prudential considers proprietary in nature.
This letter is formal notice and demand for you to immediately
return to the General Manager of your former agency all Prudential
records and supplies (including all copies thereof and all
information derived therefrom) in your possession or under your
control, and to immediately cease and desist from contacting
Prudential pOlicyholders and replacing PrUdential business in
violation of your Agreement with the Company. You are hereby
advised that failure to do so will result in consideration of the
legal avenues available for. the protection of the Company's
interests. While we would prefer to resolve this matter without
the intervention of a court, the Company has instituted actions in
the past for this purpose, and has been successful in this regard.
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THE PRUDENTIAL INSURANCE
COMPANY OF AMERICA,
Plaintiff
IN THE COURT OF COMMON PLEAS
CUMBERLAND COUNTY, PENNSYLVANIA
v.
NO 96-3582
BYRON R. FIRESTONE,
Defendant
CIVIL AC'l'ION
IN EQU I'rv
SETTLEMENT AGREEMENT
The parties, desiJ:'ing to J:'each an amicable resolution of all
disputes outstanding between them hereby agree as followst
(1) The preliminaJ:'Y injunction enteJ:'ed on August 5, 1996
shall be and remain in full fOJ:'ce and effect until July 1, 1996
at which time it shall expiJ:'e and Defendant shall no 10ngeJ:' be
under any restrictions whatsoeveJ:'.
(2) Defendant shall deliveJ:' to the offices of Plaintiff's
SAlOIS, GUIDO.
SIIUH' &
MASLANI>
26 w. 11IMh SIIl:cl
Corli5k. PA
counsel, Reed, Smith, Shaw & McClay, all originals and copies of
books, recoJ:'ds, documents and supplies and all contract holder or
product information of any kind, whether furnished by Defendant
OJ:' obtained OJ:' pJ:'epaJ:'ed by him while employed by Plaintiff.
(3) All items deliveJ:'ed to Plaintiff's counsel pUJ:'suant to
paragraph 2 above shall be retained by Plaintiff's counsel for a
peJ:'iod of not less than 5 yeaJ:'s fJ:'om the data of this Order and
shall be deliveJ:'ed to Defendant and/oJ:' his counsel if reasonably
necessaJ:'Y in any litigation in which Defendant may be a party,
1