HomeMy WebLinkAbout97-05329
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registration charges, document fees, sales. tax, finance and bank
charges but, excludin~ other collateral charges not defined by the
Pennsylvania Unfair Trade Practices Act, totaled more than
$15,000.00 A true and correct copy of the Sales Agreement is
attached hereto, made a part hereof and marked as Exhibit "A."
5. Plaintiffs aver that as a result of misrepresentations
made to them about the fitness of the above-mentioned vehicle, in
addition to the ineffective repair attempts made by Defendant and
its agents, the vehicle cannot be used for the purposes intended
by Plaintiff at the time of acquisition and as such, the vehicle
is worthless.
6. At the time of purchase of the car, the vehicle's
odometer showed 9,000 miles. When the vehicle'S odometer showed
17,000 miles, Plaintiffs purchased a Ford Warranty Extended
Service Plan. The warranty is valid until June of 1998 or 75,000
miles. A true and correct copy of the Plaintiffs' warranty is
attached hereto, made a part hereof and marked as Exhibit "B."
7. The first repair attempt is believed to have occurred
when the vehicle's odometer showed 30,000 miles. The vehicle was
brought in for repair attempts to service a defective transmission
and also for defective brakes. A true and correct copy of
Plaintiffs' repair invoice will provided upon request at the time
of Discovery.
8. The second repair attempt is believed to have occurred on
or before October 8, 1996 when the vehicle's odometer showed
49,055 miles, On that date, repair attempts were made to fix
vehicle's defective engine. The car would not start on certain
occasions, The windshield wipers would cut out and die during
cold weather. The temperature gage was also defective. A true and
.correct copy of the Plaintiffs' repair invoice is attached hereto,
made a part hereof and marked Exhibi t "c."
9. The third repair attempt is believed to have occurred on
or before December 12, 1996, when the vehicle's odometer showed
51,524 miles, On that date, the vehicle was serviced for
defective wipers again. The wiper motor was replaced. The
vehicle was also serviced at this time for a defective
transmission. The car would shake upon acceleration of more than
sixty five (65) miles per hour. The blower motor on the vehicle
was checked for unusual no.ise, and two tires were replaced. A
true and correct copy of the Plaintiffs' repair invoices are
attached hereto and made a part herE'!of and marked as Exhibit ."D."
10. The fourth repair attempt is believed to have occurred
on or before January 9, 1997 I when the vehicle's odometer showed
52,558 miles. On that date, repair attempts were made to the
vehicle's defective transmission, which made an unusual sound,
The car would shudder upon acceleration.. Also, the oil cooler
lines were repaired. A true and correct copy of the Plaintiffs'
,:11
1~~ltllr4'I'lfl'JiC)t"'"
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0,..-~.'.- ...."(;.
" '.... - '.... ...."... ,.... ~ .---. ..
.,' .
Options (New Plane)
o $0 Deductible
o $100 Deductible
Flrsl Day Rental
o (2-Days Rental for
MalnlenanceCARE)
o
Opfhtn /Ulieti_'SI'II) ;, ~
o .500~'~'\' .'
.. '.".~/\,"(~'f.- -II' ;,~ ';.
~,~I,- .
Vehicle Features IncurrIng Surcharges ., '0:""
O Diesel 0 5110, TlJrbO, Rotary (P)ohee, maxi, (E)mdlgilrley; (Clll/I1rf1U18r
Supercharger, _ tmnsporloflon, or Commercfel(O)ellvery
Used Full-Size 4x4 Vehicles (New Vehlcle.Plans,..
INDICATE IF CONTRlli: J~, ")~r ..
(check ONE only) ONew DUsed OL/lese >I:;:~';':
. FMCC Financed: DYes DNa
, Credit Cord Payment Plan: 05-Month 010,Month ., ,,_
:.JS_P,uLCD\lser's namll different from owner: 0 YEls.... O~ll~~...
, Is this a governmenl sarellease vehlcle:O Yes DNa Illy., ,.1'''.00_
Year:
D Manual..
D Manu!!I' . 'tJ NOhe .
DNa "'. ,l'ft\!. ~. \'.'.'1"
C] Reilr "tJ4.~.t"1
Owner Informetlrm,
.~ ,~ 'I.~ ~ld' I
'M.1. LasiN~e/company Name'~" ~,' ,.,': .'" ," ,... " , ", '" " "",I '" ; ,
rl~~~~____~_~' A/I'tJl/i.Njl..\(..:..u,,~GI:J rrTtTrTrn
Streel Address, IVJ\', ..' (Apt. Number),' City ',' , ... Stale ~
, . 1:Jl.L_____...L~ /,11 (-7i} I~,:J'-<':-/Id 'I.
Ownor's Slgnn,iire DAte' Owner's F'tIOI'llll'lumbll'r. '.'~.
:~ r.
I
NOTE: . This Is a" Appllcetlon for Contract only, Coverage is not valid unlllllOOfpf!d~Y ESP I1ll1dquarters,
. If your conlract provisions are not received within 60 days at the eddreu shown abova, conlact your selling dealership.
Oe~lershlp Inlonnello... -
- I ,'~ I, '" ,..' Od'lW'hill\d B'Cd~ftlf'f1I!l ,I',"",'
Dealership Name h' )' ."" " -' .' t<llllrto ESP Aile~ lJ~rftt!l H . " .' , " "
, ' , , f ''''t '7"0' \" d' . ..." '. ., " ", "
-- ;IL.\.~j -\,,.,)'\ L~!.L_~' ",,!I.~,+'i teg"'tere'hn~ug :':I";'~I~'rlf.''i'''\\Ir.III'';I'
Dealership Address ^ ., ~ _______,_____.,,',~, . ~ord ElItenclBd Servloe F,MIf:I.\~"':", :'
elership Slgnailml' . " , , " Service Contrect Admlr,lSlIllIU\ ""'11' ," '
) " [~[lTB-., 'POI~,'=1OfH48;~t>-:=-:^.::IF,
rshlp Phone NumbSr P & A Code (including c/1 PLAINTIFF'S "" "', ''':' "..
EXHIBIT . oi'''' ,,:, ' . ,,,^, .':0 ,''''~
\J 'M_~1",_._""I1I" .~
.J1 ",..,... f eb\~~C ""1.11"CI $) r..., ""~iCl.lf
1. Vehicle Make:
2, Model:
3. Transmis~lon:
4, Air Conditioner:
5. Power Sleerlng:
6. Drive Axlp.'
-
DAulO
DAulO
DYes
o Fronl
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o
(Inet.. optIon. IIld
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ge/.. TSIl
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$ r
$
First Name
J
NO.2 GOLDENROD"
SERVICE ADVISOR:
---wwn-- HAlT --fJARfif;l!ffi(r-----+ VIN
~~~:~.J~~;~~~;~~ ~F.~ ~tt 'J'l\lJB.v5~~..-- _L1FI\LP574 7P lJ.lle
.... .!!.!~_'?~.!l.._ ~~:..U/llq~WMIII. [XI'. rnOMISED PO NO,
01JI\N93 0108<:921. 1'/:00 040CT96
=~-=jicOO~ENEi). -~"l- liU.iiY--:-. ~1"OPriONS: DL,R, 01269
.1!!.i.II_L(!:Ei<;;T2.!i 1Ji.L..10 01l9J::r26___.
I.lNE Ul'('lJUE '1'E<:1I TYPE 1I0URS LIST
^.0js'i;6i~rR-.s'i'I\'1'8S '1'111\1" -i:mrT"II'':SrmTF:s I\ND PINGS WIIIl,E DlmING
M:CP.I,EIII\'I'ION liP IIII,J,S.
(,NISI,;: C1IECJ< NIfJ REP1,I\Cr:; TII8flt~OST^'l', REPr.,I\CE MlIF SF.NSOR
('OtlNI,( I'CR,REPIJ1CF. MI,PS,REI.I\CF: FUF.L PUMP IIND F([,TER.
156';OE SImVICE BI\Y DIN;NOSTIC SYSTEM (SeDS)
STI\RT-lJP - TBST
S4 '/2WSP93 0.10
156';081 EEC SBLF-TEST - TEST
r;1 nWSP93 0.10
1.5650EI7. IGNrTION [lY3TEM TESTS - TEST
54 nWSP93 0.30
156 50E I 0 rOWBR IJI\MNCE / SPARK DURJ\TION - TEST
5472WSP93 0.30
1.5650E11 REIJ\TIVE COMPRESSION.. TEST
54'/2WSP93 0.30
15650E20 FUEL PRESSURE & LEAKDOWN .. TEST
51 nWSP93 0.30
15650<'24 HELJ\TIVE INJECTOR Fl,oW .. TEST
5'1 nWSP93 0.30
!Sr.';()ES DC!, DrSPLJlY - TEST
54 nWSP93 0.30
156'.iOE36 CUSTOMER FLIGIIT RECORDER - INSTALL
54 nWSP93 0,20
I <;r,';OE1'l CUS'I'Or~ER FLIGIIT RECORDER .. REMOVE
S1 '12WSP93 0.10
15(,';OEI0 lVI,E DI\'I'I\ DISPI,I\Y - TEST
5n2WSP93 0.30
'1C,IIIl!J WI ,I:; SPEED (9C9'n/~IE926) .. 1\D.1USl'
S1'/2WSP93 0.40
9326060 rmpI,I\CE MJlF SENSOR CONNECTOR.
54 '12WSP93 0.50
1. F4ll7,t14Mlltl\ KIT WIRING MY
9350E FUEL PUMP - ELECTRIC (IN-TI\NK)
(9350 '9M07 911307 911318 - REPLACE
1111 rAC1IJ"Y WAnnMHV COrlSlIIUIU All 0' TflE W^n"^Nll~S WitH nlSPI!Cf TO THI 'AU 0' lUllS
fI[MIIHMS IlIl SElIF:f1 H!"(8Y IlCrn(!;Sl'f OI~Cl^IMS All W^"nANHI!S. (mtll. l!)l'pnUSID OR
1""1'1.1[0. INCltlUI~'O MJ'r' IMrUEO WM1n^NrV or Mlllr;II^NI^OIl"V on fITNESS fon A ,AAflCUl^"
I'VIII'OS!. Mil) IIIE sUI.rlt f-J'III,!n ^5SUMU uon ^UII'OrHl!.5 ^NY OHlf" Pi!RSON TO ASSUME 'on"
MolY liMit Ih' ,,, r.OWIFr. 'ION Willi Hlr SALE m 'III~ IIEMtlrrMS
:~;~ lIPi
78425
.
t INVorcr.'
.
.JOliN n, ,':~1f 'I'll
1'111 1\Hl<lI<IlIIK:i': nR,
N''''''I\N 11',;1\1 mr: ,,1\ J '/O'iS
", '~1E: ., \;! - 5 I 1 (I nus:
,.
PAGE: 1
:140-2169
'" 1^5f nEF ^'N COl'IES OF /IlL nFp/lln INVOIrF.5 IN voun /llJlOMOBIl(, THIS WILL pnOVlDE
vOII Willi ^ s!nVlr! nEconD OF All M^'NIFN^NCE S!nVICES PERFORMED ON VOllR
V!IIIt;IJ. Wl1f1~ IS (It)^n/lNIEEn Fon 90 O^VS on '000 MILES FIIOM DATE pERFonMED,
^Ny Cl^,M~ on ^UJU9lMFNIS MUSI 01 /lrCOM"^NIID 8V "'IINVOICI copy ON W"'C~t
wonK W^~ "l!nrOllMH1.
.
PLAINTIFf'.
EXHIBIT
c..
r.iJ~ 'OM;" ~In;i^ iiin; .
,
.-
~
kUHNS-HARNISH FORD, INC.
~66LRt(:IlM2 LVpo-"L~ONO
liCENSE I E OE m; OU
WR~36
.il/lIE PAVMENf
45.0 CASH
OB0Cf96
NET
'l'O'rAL
IN/C)
(N/C)
(N/C)
(N/C)
IN/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
DlSCRIP1ION
lABOR AMOUN I
PAnIS AMOUNI
O^S. OIL, LU81
SUIU T AMOUN'
MISC. CHARGeS
'OTAL CtlAnoe.
llSl
SALIS TAX
TO'AL
"'A9I PAY
TIllS AMOUNT
"',
nlOlj
78425
.
, INVOICE'
,'''IIN N, ~ :',11 'I'll
ltlll 'm(~)KJlJl~;" fiR.
NECIIMlICmllmn r/l 1'I0!i5
"O~IE: 'n:l-51 III BUS, 240..21(,9
P1\GE 2
SERVICE ADVISOR:
--rtlL(nr-- ,[All [--M;,UiK.lU!JIt-'---'-r:: -VIN --
!WRt,ib!!tXL _21- J::CJ~r..Tl'-t.mlllL[____Lt F1\LP~
UElIM I E rllOD D^, E WAllII, EXP, rllOMISED ro NO.
__..___ _h_'_'__ _____u__'" _____. __.
_JH.<!N!?!L OJJ!f._Cl'~ ---- Vt, 00 040e1'96
__.._!IY.:..~!:~N[!J___._ __...'!!'~~:-:.._.__. OPIIONS: DLR:01269
_!!llJIL()'Hl!.:T.2!i lJi.L4_!LQ!!Q91'2L. _u_
I, l NE OPCOl)E '1'ECII 'I'YPE 1I0ur~s
--.---- -"--5';; 'l2W"sP91-1-, 00
1 F41l;l,'9JIJ0'/'/I SNDR & PUMP /lSY FUF.L
'/24 '//\ REI'r,/lr.E t~[.PS SENSOR
54 '/2~ISP91 0,30
l F5D?''1F293'/I/I SENSOR
l56';OE2 l' [N "OINT 'I'F.ST (SIms) - TEST
1j4'/2WSP93 0.30
OS'/51l TIlr-:IlMOS'I'/I'1' - COOI,ING SYS'I'F.M -- OI/\GNOSIS
1j4 '/2WSf'93 0,10
A5'/';/I '1'IIJ::H~10ST/l1' - TIIERMOS'I'/\T 1I0USING AND/OR
O/lSKE'1' (A255/8575/A592) - RF.PIJ\CF.
,,'112~/SP93 0, GO
1 RG'550' GSKT-WTR OU'J'I,ET CONN
1 R'l" 11 08' TIIEJ1MOSTIIT /lSY. -W/lTE
1 82FZ'19549'/I/I FLUIO-CooL1\NT
9155/1 F/l,TER /lSSF.MBLY - FUEIJ (9155) -- REPLACE
54 '/2WSP93 O. J 0
1 ,0'800'/1 FILTER /lSSr.MBLY-FUEL
15G'i0r.l.Xl. StlrN,EMENT: EX'I'R/\ TIME TO REPEAT FINAL
QUICK 1'F.S'I'
54'72WSP93 0.10
Fe, IJJ6 liS
lW'l'l'II: 12/1';81
('OUNT:
('I ,11 Tr~ 'I'YPI,:: f:SP
1111'1'11 COilE:
';472
~7~~ I
f<~~i
p~"
KUHN!I-HARNISH FORD, INC.
I1Pc 1 R I CI1l\BDu VOO{;LSONG
C NSE WUACillWOIJI'
.wi.Qlli _
Mil J C~VMENT
45...&Q. sn
.-
08OCT96
LIS'\'
NET
Tar ^~
(N/C
(N/C)
(N/C)
(N/C)
(N/C)
IN/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
IN/C)
..",................"..........,................,.
(' CIISTOMER STII'I'ES UNIT WILL NOT IIF./\T UP
Ml 1lF.Fr.R TO REP/\ IR I,INE 11/\
'14'12 CPF 0.00 0.00
...................,.,..."".......................
IJ ClJSTOMER ST/lTF.S UNIT WILl. SlIlTr OFF AT SLOWER SPEEDS APPROXlMATLY 20
.______!1.c!'., II ,
II.! r^c lon'1 WMIIMUV r.om""'),,,s AU 0' '"l W^""MUIU Wlftl RISllleT fO Jut SA!.I 0' THIS
If rM11In..t!J "'F SFII rn 1I[fI[nV [)(rnr!\Sl v OI~Cl^,M5 Ml WA""ANflES. ElTtlER rxrRI!SSEO on
'M"!.Im, '''Clllf,1It~(j /lNY IMrllrD WAn"AN'Y OF MEflCHANIAmWy on fUNESS Fan A PAnTlCUlA,.
"t"lI'fl'lr. Mill Itlf $HI rfl "f'"lfn ^!\SUMfS tlon ^Ulllnmlr~ M'Y onum PEnSON TO ASSUMI ,on If
^u., 'MIlIIII v IF' rorlmr: 111m WlllllllF ~^" or '"1~ II[MII"M!;
"[[^S' II!' ^'" CC)J'IES 1)1 ^ll nFPM! "'VOICES 'N vOLIn ^UrOMOnllE, HilS WilL pnOVIDE
WI! WI"I ^ S!I1VIC! nEronD OF MI. M^'NrH'^NCE SlnvlCFS rEnFOnMED ON voun
VIIIIClF. W(1n~ IS GIMnMIrE!IJ Fon 90 D^vS on ~ooo MllES FROM OATE PERFORMED,
^NV n ^,MS on ^D.lUS rMfNlS MUS r OF ^"COMr^NIED OV IH( INVOICE COpy ml WltlCIl
WI)II~ W^S "rnrOllMEO
.
CiI~iOM~" ~iOPI^iiJni
FILE COPY
0.00
DIIC"II'TIOH
LAIIOA AMOUN T
PAA11 AMOUNl
OAI. Oil. LUIII
IDllLI T AMOUNT
MIIC. CHAno.1S
IOIAL CIIA"OII
LEIS
IALlS lAM
PUASl PAY
"'" AMOUN'
TOTAL
'-'1111
nln'i
78425
'lNVOIC!':'
,lImN "1. !;r'1I'1'1I
1'1,11 IlIllXWllllq,; IJIl.
NFr 'IINII ('!:lIl1J/1: 1'/\ 1'10'\5
""'.lE, 'II:'.. L; II (I 111 IS : 240.2169
SERVICE ADVISOR: 1666 RICHARD VOGELSONG
--i.'Olil/!- ._-. HA/!l MlIKm1Ullrr-- ~ VI!::! ~prCE S MILEAOE INI oul
l;~":'~;~ ~ :;;:U:11^U'''':-- -IF''"JP5747PA3136981.1iR0836
-U:~;~'~~J - ~':-:~:(~:~~ .w^,~_m~I'~,:;:O OI:.:C(~ PO NO, ~ CASH
_:.:~) : :::~::;~~~;J~ ~ 1: n:::;'[~:~J:~~ON57~'R: 01269 - -
(,I NE OPCOlJE 'I'El'!! TVP!': HOURS
- .-- ~iifip.F'F;ii--;fo -REPi\IRI,n'JP. '-jfi\
51'/2 CPF 0.00
..j....,.....,..................................~...
KUHNS-HARNISH FORD, INC.
PIIGE 3
LIS'I'
NE'I'
TOTAL
0.00
0.00
" C'lI,<;'IUllm STIITES TII/\T UNIT /\'1' TIMES WILL NOT START
/11 1lP.I'ER TO REP/\IR I,INE 11/\
5172 CPF 0.00 0.00
,...................................................
F CW;'I'OrmR ST/\TES WINOSIIIELD ~IIPF:RS WILL ClIT OUT DURING COLD WEATHER
T/\PP!Wl ON S1'E:ERING COLUMN COVF:R BRINGS THEM BACK.
C/IllSE, CHECK IIND REP!,/\C!': MULTI FUNCTION SWITCH
133000 STEERING COLUMN/D/\SH SWITCH ASSEMBLIES _
IJ !N:NOS IS
51'I2WSP93 0.40
l3 JI)OlJ1 SIHTCH-MUL'I I..FUNCTION/WINDSIIIELD WIPER
(13KJ59/171\553) - REPlJICE
51 'I2WSP93 0.10
1 SW'~161' SW ^SY-TRN SGNL & WN
(.(', M15 0"
f'^RT,,: 13K159
r'()lIN'f':
('(,MM TVPr.: ESP
1\11111 COOP.:
",1'17.
0.00
(N/C)
IN/C)
N/C)
....................................................
!; r:W:1or'lI::n S'f'^,l'ES SPEEDOMETER C/\BLE IS SQUEEK'i
UN lJN/lnI,1\ TO VERIFY OR DUPLIC/\TE CONCERN AT THIS
TIMI\
5112 CPF 0.00 0.00 C.OO
....................................................
II l.'I},':TOrmR ST^TES MONO/\Y UNIT WOULD NOT EVEN CRJ\NCK
MI IlEFER TO REPI\IR !,INP. "1\
5172 CPF 0.00
.,..................................................
.LJ[I!10R FOUI3 WI/EEL I\I,IGNMENT
11I1 '^cron" WAnnA",y CONSJlWl", Al.l 0' '"I WAnnMlllES WIHI nl5rrc, 10 HlI SAU OF nus
IrU.'" "MS 'liE SFlnn IIEnEOv rxrnrSSl v DISCLAIMS Ml WAnnANIIES. 11TH.,. EXPRESSED on
'MrLIIO, tlIClUOI,m .ANV IMrllED W^"nMHV Of MF.I1CtlANIA,nlllfV on '''NISS 'OR It PARTICULAR
"unl'OSE. MIO HI! SHUn Nrm'En ^';SUMIS Non AVHIOntZU ANY OH'ln PERSON'O ASSUMI Jon IF
^NY 1I1\Ottllv rrl r:mltlF.r.TION WHit 'HI !MU 0' HII5 "EMJIUMS
0.00
0.00
f'l!Mf flE'^IN CorlfS OF Ml mr^ln INVOICES IN VOlin MITOMORI:'E, nlls Will PROVIOE
YOl) Willi ^ SEnVICf nfrono OF ^ll M^INfENANCf SEnVICES PERFORMED ON YOUR
VHIlC:I.F, WO"K IS r1llAnMllHO ron 90 DAVS on 4000 MILES FROM DAn PERFORMED.
ANy CI^IMq on ^ll.lUSrM!Nrs MlIq, BE ^C:COMP^NIEO BV TIlE INVOICE COpy ON WIIIC"
WOllk W^r:.. "FnrnnMFO
DESCRIPTION
lAIlOA AMOUNr
PAATS AMOUN'
OAS, OIL, LU"
SUILII AMOUN'
MISC. CHAnolS
to'"'' CUA"O'I
USS
SALIS TAX
lOTAll
,
r.uii ;OM;" ~'n;l^ ilin;.
PLEAS( PAY
litiS AMOUNT
. .. ._._~.. ....._-_.__..~._---~ "'----'----
FILE COPY
" ,
.'
)')'10';
'I 8 4 2 5
'INVOICE'
,II'IIN n, ~:t'll'IlI KUHNS-HARNISH FORD, INC.
'"'' 11POllqlll~a': "H.
~W( 'IIMII ('!:IH /rlr; I'^ 1'I0r,<; r^GE 4
Ilnr,li':: '/p.r,111I IIlIA: ),40-),169
_ SERVICE AOVISOR: _l&~~IIARD VOOELI!E
--'--cumrr-- i'fJiff --mKEIMOUEL - r= VIN r-=.: liCENSE r~EAij'fiNiO I
~~~lli-^~~~~_ ~;~~ ~1:()1<ILTl\lJI3.U~L ~=W'^Lr5' ~'7PJ\31369l) GBQ.~_L_U2P2~4jQ5 1L
_.....!!~l_I!,,!E__.. ~~~:-U^'J-WMIII, EXI::"l- _!'1I0MISED ro NO, II^,E :1= rAYMENr INV, DAlE
. _tJ.J_<lNi~_L OJJ1Ecn ___ _1'l1.9.9 04OCl'96 45. olc-^S1l 060Cf96
_ -~j~::'I:_:,~~:;,~J~:46 1I~~~~'1~~:'- 1l1'f10N~: DlJR:Ot269
I,INE O!'COUE TJ':CIf TYPE If OURS LIST NET TOTAL
'-,jWii-r,ii.BOH F'OtlR WIfEEr, I\IJIGNMENT
3nJCMENIJ )',00 49.95 49.95
............,..""...""..",.,..........,..,.....
,J 40 ~10N'I'1l 40,000 MIl,E SERVICE
1'1 1.^l10H CLE^N F'UBL, INJECI'ORS
54 I)'C~1ENIJ 1.00
1 E6^7,'19579'C F'LUllJ PWR FLUSH INJ 7.95
...,.,..~""",.,',.*.,"*,....,*............,...**
K LUliE OIL, (" FILTEll CHJ\NGE, CHECJ<", BELTS & FLUID LEVELS
WF LUBE 011, ,. FILTER CIIJ\NGE:, CIlE:CK BE:LTS 5. FLUID
L,EVELS
54 ']2CMENU 0.50
1 F'L'400'^ OIL FILTER
r; OIL,S BULK OIL
LUBE GRBJ\SE
41.00
7.95
>\1.00
7.95
9.09
2.00
11.25
5.30
1. 39
11.25
5.30
6.95
CMENU 1. 45 1. 45
MIse RECYC[,E FEI':
POfl960012
('MENU 1 . 00 1 . 00
.,...".............................................
I, I J\nOR HOT^TE '1' IRES J\ND CIIECJ< TIRE PRE:SSURE
R'I' [,/\nOR I<OTJ\T8 TIRES J\ND CHECK TIRE PRESSURE
5412('MENU 0.30 9.95 9.95
...............................................,....
r~ J\/C CIIECK.UP: CIIECK CENTER VENT TF.;MP, RECORD READINGS, CLE:I\N
CONlJ8NS8R FINS
^C ^/c C'IIr::CK .UP: CHECK C:PNTER VENT TEMP, RECORD
RE^[llIlGS, CI,EJ\N CONDENSER FINS
51 'l2CMENU 0 . 50 19.95
^C SYS'IH4 CHF:CKS OKJ\'{. J\C VENT TEMP 13F
.......~............................................
N LJ\ROR REPI,J\CE WI rER BLJ\DE
WIPP.RS REPL,l\CE BOTH WIPER BLJ\OES
._______.__SJ.}2CMENU 0.20
'"I 'Al")llY WMHlMIfY r:ON!H1f1J1U Ml OF' TItE WAnnAWtl!$ WIHI nU"Eer TO THI SALE 0' H"S
11('-'III'M5 lIlt: SFurn tlEnF!V IXI'nE!;~lY DISClAIMS All WAnRANTlES. IInIIR EXPRESSED on
IMrllED. INClIIOIHO MIY IMrUED WM"MUY Of ~unOI^,"^mll'V on 'ITNlSS 'OA A PARTICULAR
r""rOSIi, Ml() HIF SHun NF,III1ER ^!;$IJMf'S Non AunlOntZES ANV orm:" PEnSON TO A'SUMI ,on IT
^NY lI^",lHY It! CmmF.r.fION WIUl 'HI !Mll 0' '"15 HIH.4IIT(MS
rlEAS! Il!. 'A'N COf'IE5 or All n!rAln INVO'f.ES IN YOUII AlJIOMllOILE, HilS Will pnOVIOE
'IUI) Willi A SEIIVIC! nEcono OF ALL MAINIWANC! ~EnVICES rEnFOnMEa ON voun
VfllICI r.. Wl"'~ IS <1tJAnANIEEn 'on 90 DAYS on .oon MILES 'nOM DAlE PEJlFOnMED,
ANY CI ^IM~ 011 All.lUS'MENI~ MlISI BF. ACCOM"ANI!O BY !HF. INVOICE COPY ON WIIICfI
WOII~ WAS f'En'OIlMFIl
.
tiJ~ irlMin ~1r1"A hiiiF.
FILE COPY
19.95
6
OlScnlPlION
'.A80R Af.40UNf
PAnfS AMOUNf
OAS, 011. lUOl
SUILlf AMOUNf
MISC. C..AAGIS
fOfAl CIIARQU
LfSS
-sAliS fAX
PLEASE PAY
HilS AMOUNT
, .:'
"'EUm[f' .- Hlinl'---~jf;ffillIl--
B!Jlli.l.J:lliJ.lY_. -21- J::9111U1\URU,["E
DEl UAlE I'I100.0ATE WAnn, EXI'. PIlOMISEO
.1}J.JN1<L.J___ O..!IJ.I~lC.'L2- __ 1j71.90 040C1'9
_.._._n~c<-!I:!"/j!'O__. . n~oY . OPIION5: Dl,R,01269
. 1.!l.l.V.Ll):lQ~:r..22 Jl.L1.!LOBQ..rn2-.
J.lNE OI'COUE 'I'ECf! 'I'YPILtlQURS LIS'!'
_. -----. '-;i,iw';io' BL.i\DE MY w7s WPR 20 12.00
................",.................................
v Hlr;
78425
'INVOICE'
.JOliN r,1. : :r.lI 'I'll
1'111 11Ii" '1'1111" :1,: I'll.
/.lI:I'IIMII('!:llIlI/ti 1'/\ ['!(Jr;,;
11(1/.11\: '! 1:'5110 nus, 240-2169
I'/\GE 5
SERVICE ADVISOR:
IIIN
PO NO,
~lffi.1Y.1ER ^ [lI'U 1 N
"11'1 '^t:lunv WAllnMnv COWJfIfUIU ALL or TIll WAnnANUIS Willi nUPlcr TO tftlBALI 0' UlfS
IIr:MllnM~ 1111 SHun "tnrDY IXrn'!lSlV OlSCI.^IMS All WAnnANfll5, Imlln Ixpnl!SSID OR
l"'f'1I10. INClllOIUO Mf., IMPlIro WAn"AN'Y Of '.4FnCIr^tUAnlllfY on "'''.SS '0" ^ PAAflcu"An
r"nros". ^ND 1111 !(LUIl NElli II" ASSIJMIS Non AUYIIORlZU ANY Onll" PInSON to ASIUM, ,on"
^UV lI^",lIIv II' f.OtmrCIIOU WIfI' WI SAlI OF "'I~ IU'MIIIfM!.
"I '^5' ""^"I corlES or All nrPAI" "'VOICE5 IN YOll" AUIOMOBllE, HilS Will pnOVIDE
Y,," Willi A SFIIVIr.E "1(0110 or All MAINlfNANCE 5EnVICES PERIOnMEO ON YOU"
VEIlIr.lF. wonK IS OllAnMlIlIO 10" 90 DAYS 0" ~ooo MILES IIIOM DAlE PERFOIIMED,
ANy CI^IM~ 0" AD.JUSIMrNT5 MUST BE Ar.COMPANIIO BY TIlE INVOICE COPY ON WIIICI.
wonK WMi f'fnronMflJ
.
rlJ;;OM;n ~jn;l;' ,j;n;
. ."m.'.__ . '.n._..__ ""_.__"__"___~_~,.,, ..._._.___,
FIL!: COPY
1It:~~
KUHNS-HAnNISH FORD, INC.
16!i,6 R [CII1\RP...YQSif,j,.,SONO
'LicENSE' ---MilEAGE iN/our"1 tAG
R0836 49059 .. T~~
nAlE PAYMENT INV.OMI
4
CASH
08
00
NE'l'
9.00
TOTAL
18.00
DIICIIIPIION
LADOn AMOU T
PAnTS AMOUNT
OAS. Oil, lUN
SUBlIT AMOUNT
MISC. (..Anon
'O'AL CUARGIS
lISS
SALIS lAX
PUAU PAY
HilS AMOUNT
o
1.45
LOa
229,70
.00
.48
)
~~lA';',
BO~ 95'
.
'.
'INVOICE'
KUHNS-HARNISH fiORD, INC.
-11['00 0~D_C~6 ,
READV OPTIONS: DLR, 01269
.5: 34 1;w!':C96 _
LINE OPCODE TECH TYPE 1I0URS LIST NET
A CUSTOMER STATES UNIT HAS 011, IN ANTIFREEZE JUST HHAD WURK DONE PULL
FILE
M1 CHECK FOR SIGNS OF OIL IN COOL1lN'I', CLEAN COOLANT
RESERVOIR.
5472 CPF 1. 00
CLEANED COOLANT RESERVOIR AND INSTALLED NEW COOLANT IN RESERVOIR.
....................................................
B CUSTOMER STATES UNIT IlAS TRANS. SHUDDER AT 35-45 MPH
M1 REFER TO REPAIR LINE "E
6129 CPF 0.00 0.00 0.00
SUBL INSTALLED 5 GMS GI\S SO TO ROAD TEST
CPF 8.10 B.I0
.......*.............~..............................
JOliN M. SMITII
.l9l3 nRool<R WelE UR.
MECllANICSnURG 1'1\ 17055
HOME, 732 - 5110 BUS, 240 - 2169
DUPLI CATE 1
PAGE 1
SERVICE ADVISOR:
VIN
Y
EIMODEl
~
DEL DAII_ PROD, DAlE WARR. EXP,-
PROMISED
o NO,
RATE
PAYMEN'
OIJ 9 IDEC92
R,O. OPENED
45,00
C CUSTOMER STATES WIPERS WILL STOP AT TIMES WIlEN TIIRY DO liE CAN HEAR
RELI\Y IN DI\SH OR STEERING COLUMN TICKING BUT WIPERS DO NOT MOVE
CAUSE: CHECK I\ND REPLI\CE WIPER MOTOR AND WIRING.
17508A WIPER MOTOR-WINDSI/IELD (17508) - REPLI\CE
IB06WSP93 0.50
1 WM'471' MOfOR ~qSY - WINDSHI
142001\ REOKl\CE WIRE HARNESS FOR WIPER MOTOR.
1806WSP93 0.50
1 WT'5691' KIT WIRING ASY
Fe: W05 08
PARTII: 17508
COUNT,
CIJ\IM TYPE,
"11m CODE,
1806
....................................................
o CUSTOMER ST"TES REAR LEFT POWER WINDOW WILL NOT OPERATE AT TIMES.
CNV CIIECKED LEFT REAR POWER WINDOW. WORKING NORMAL
1\'1' TillS TIME.
5472 CPF 0.10
....................................................
ntl 'ACtonv W^",tAmy CONSfUUllS All Oil HII WAARANfI!S Wlut nlSP'Cl '0 ntl SAlt OF ntll oltcn""ON
"IM'lfUAS, nil SlLL!n "("(BV O"nf!\1L v OI!lCL^fMS ALL WAnAANflI!S. ImtlA IXPAISSIO 0.. lAIJOl'I AMOUN'
fMPt.IIO. fNCLUDINn ANy IMrurn WA"""NJV OF MF.nCHAN'AAILl'v 0" 'lfNISS Fon A PARIICUlA"
I'tJAPOSI. AND nil StUl1I Nlmll'" MiSUMf! Non AUUIOAlZIS ANY OtU," P'''SON TO ASSU'-AI 'on IT PA."a AMOUN'
ANY lIABllI'V IN CONNie 'ION WIU1 "If ~AU OF nU!1ItFMIIf'M~ OAS.OIL.t.UII
IVIU' AMOlJN I
Mlle. eHA~O"
lO'AL eHA~O"
LISS
SALIS fAx
4.50
PUASE RllAIN COPIES OF All REPAln INVQICES IN YOUR AUIOMOBILI. THIS Will PROVIDE
YOU Win, A SERVICE RECORD 0' All MAINHNANCE SERVIC!.S PERFORMED ON YOUR
VIIIICLE'~O K~OUA"^N'nD fOR 90 OAYS OR ~OOO MilES fROM DATE PERFORMED.
ANV CLAIM R DJUS'JNIS MilS' BE ACCO.MPANIIO BY JlIE INVOICE COPY ON WHICH
WORK WA RF MFO A '....
~ J\., ,/"'./ -
.. ~IIS .,,;.;;n .,C,N^ ii"iF PLAINTIF".
----.-------------- I y'BIT
PLEASI PA'
TltlS AMOUNT
1
TOTAL
45.00
(N/C)
(N/C)
(N/C)
(N/C)
>\.50
'OIALI
~ 3 J1Jj;C92 __ 17:00 03DEC9G
n,o. OPENED =r- nEADY OPTIONS, DLR: 01269
-llill_Q1DeC~Jt!?L3.LAJ Dj':-S;2-6
LINE OPCOblli TeCH TYPE HOURS LIST
E CUSTOMER STI\TES ENTIRI': UNIT WILL, SIII\KE AT 65 MPIl ORMORF. AND IS
INTERMl'l'TI\NT TIlINKS IT COUl,D BE RELI\TED TO TRANSMISSION
CAUSE: PERFORM SBDS DII\GNOST ICS, REPLI\CE PFE 1IND 8(',0 SENSO RS.
15650E SERVICE BAY DII\GNOSTIC SYSTEM (SBDS)
START-UP - TEST
5172WSP93 0.10
15650El EEC SEl.f'-TEST - TEST
5172WSP93 0.10
15650E12 TRANSMISSION DCI, DISPIJI,V / PRESSURE TEST
- TEST
5172WSP93 0.10
15650E12 IGNITION SYSTEM TESTS - TEST
5472WSP93 0,30
15650E10 POWER BALANCE / SPARK DURATION _ TEST
5472WSP93 0.30
15650E11 RELI\TIVE COMPRESSION _ TEST
5472WSP93 0.30
15650E20 FUEL PRESSURE & LEI\KDOWN _ TEST
5472WSP93 0,30
15650E24 REI~TIVE INJEC1DR FIJOW - TEST
5472WSP93 0.30
15650E36 CUSTOMER Ft,IGIIT RECORDER - INSTALL
5472WSP93 0.20
15650E37 CUSTOMER FLIGHT RECORDER _ REMOVE:
5172WSP93 0.40
15650E5 DCL DISPLAY - TEST
5472WSP93 0,30
12650D1T HEATED OXYGEN SENSOR !Il02S) (9F472) _
REPLI\CE
5172WSP93 0.50
1 DY'721' SENSOR I\SY - EGO
1 DY'722' SENSOR I\SY - EGO
15650E2 PIN POINT TF.ST (S8DS)
5172WS P9 3 0 dCL_.
"" 'ACfO"v WAnRANlV CON!nITUH!S All 0' HII W^nR^N"p.~ Win, RUPle, TO 1U1 II,LI 0' ntlS
IJIM/trU4S, fUr SEllF." """(BV EXrnF.5Sl v DISClAIMS ALL WAnnANflE9. IInIIA l)C'rnUSEO OR
IMPUIO, INClUOINO ANy IMI'UfO WAnnAN1Y OF MF.nO,^NrAAlllTY OR '''NISS FDA A p"n"CUl""
""nM5I. .AND UtI' SUlIn NflH'lW ASStJMf'S NOn AUl"ORlZU ANY onl(R PEnSON TO ASSUME 'OR"
ANV lIABtltrV IN CONNfCflON WIU, WI SAJ.F. OF H'rs IJHA/lfI'M~
,I,
n.l05
90395'
,JOliN M. SMITH
393) nROOKRltJGE OR.
MF.CII^NICSRURG 1'1\ 17055
HOME:: '132-5110 mISt 210-2169
'IN~OICE'
DU!'LICA'l'E 1
PI\GE 2
COLOn
SERVICE ADVISOR:
I
E/MOllEl
OIL DA TI
pnOMISEO
(HE
(HE
- TEST
rUME nUAIN corlES OF ALL nEPAln INVOICES IN yo un AUIOMOOILE, ntlS WILL pnOVIDE
you Willi A SERVICE nEcono OF ALL MAINTENANCE SEnVICES PERFonMEO ON YOun
VlItlCLE, WonK IS GlJAnANTEED Fon 90 DAYS on 4000 MILES FnoM DATE PERFORMED,
ANY CLAIMS on ADJUSTMENTS MUST OE ACCOMPANIED BY H1IINVOICE COpy ON WIIIClI
WORK WM rEnFOnMEO.
.
---..-- ..---. -~--
cii'i;OMPA ~in;';^ 'tin;
- ----~._--,--- --.
----------
FILII COpy
..,.
kUHNS-H4nNISH FOnD. INO.
45.00
C
H
Nf;T
'l'U'j'^L
(N/C)
(N/C)
IN/C)
(N/C)
(N/C)
IN/C)
(N/C)
IN/C)
IN/C)
IN/C)
IN/C)
(N/C)
IN/C)
IN/C)
DIICRI"IOH
LAIlOR AMOUNI
PARIS AMOUNI
OAS. OIL, LUIII
SUk., AMOUN'
MISC. CHAROES
IOIAL CHAROlS
usa
SALIS IA.
PUA" PA Y
THIS AMOUNT
22.105
80~95
...
KUHNS-HARNISH 'OAD, lHe.
JOlIN M. SMITH
3933 BROOKRXDGF. DR.
MECflANICSBURG PII 17055
IIOME: 732-5110 BUS: 240-2169
, INVOICE'
Yrlllf kEIMODEL
DUPLICATE 1
PAGE 3
SERVICE ADVISOR:
VI
-,
W
RATE
1'/,00 03DEC96
REAOY -=rOPTiON~DLR'0]'269
12,]'4 03D~ 6 5, 4 12DEC~
,t,INE opeOUE TECH Type IIOURS
1265009 EGR PRESSURE FEF.DBJl.CK - PFE / EXHIIUST
PRESSURE - EBP (9J460/9F459) - REPLACE
5472WSP93 0.30
1 F2SZ*9J460'JI. SENSOR IISY-EGR PRESS
15650E2 PIN POINr TEST (SBDS) - TEST
5472WSP93 0.30
II ABNORMAL DIII.GNOSTICS
5472WSP93 2.40
i ~!lO~1\ MOTOR IISSEMBl,Y - 1\IR CONDITIONER BLOWER
(19805) - REPlJ\CE
li$.+WSPP1 G. 8&-
l-MM~~"-MeTOR C'OOlJfI1G'-!!l':.OW
FC: 036 08
PARTII: 9F472
COUNT :
CLJ\.IM TYPE, ESP
At.rrH CODE,
5472
45.00
LIST NE'!, '1'01'I\L -
BliCK
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
.,
'r
"
....................................................
F OJSTOMER S'I'II.TES BLOWER MOTon MJl.KES II TICKING NOISE
CAUSE: CIIECK IIND REPLJ\.CE NOISEY BLOWER MOTOR.
1980511 MOTOR II.SSEMBl,Y ., II.IR CONDITIONER BLOWER
(19805) - REPLJl.CE
1657WSP93 0.80
1 MM'772' MOTOR - COOLING BI~W
Fe: C09 56
PI\RTII, 19805
COUN'I':
CLJl.IM TYPE, ESP
Atrrll CODE,
1657
(N/C)
(N/C)
..................t....~............................
IIfl 'ACTOAV WARAANTV CONSlIIUTU ALL 0' THI WARRANTlU WII" RUPlCT TO TNI SAU 0' THIS
IIIM/IIIMS. TIll SILLIR HEAUV l~rAISSLV OISCLA'MS ALL WARRANTIES, IIIHIA l~rRUSID OR
tMPlIIO. INCLUOINO ANV IMPUfD WARRANTY 0' MEnCH^NJABlllfV on FIINISS raft A PARTICULAR
PORraSI. ANO "'I Sl'lun NEIfIIIR ASSI1MU Non AUlltOAlZlS ANV Off,!n P!ASON TO ASSUU! Fon "
ANy lfAerUry IN CONNrcnON WIf" HI! SALE OF n,,!'J "EM/lffMS.
.4.____~__.___ -------- cuiiToMin SiON'\funi--'
"-- _.__._--_._-----._-._---~-
DUCAIPTlON
LASOR AMOUNT
PAlin AMOUN'
OAS. OIL. LUIII
sualT AMOUNT
MlSC, CHAAOIS
TOTAL CHAllOt'
UII
SAllS 'A~
PUASI PAY
TIllS AMOUNT
'OTALI
-
PUASl RUAIN corlES OF ALL AErAllllNVOICES IN VOUIl AlHOMOBILE. nos WILL PROVIDE
you Wlnt A SEAVICl AlCOAD OF ALL MAINTENANCE SERVICES PERFORMED ON YOUR
VlHIClI, WOIlK IS OUAflANTEED FOil 90 OAVS OA 4000 MIllS FIlOM DATE PERFORMED,
ANY CLAIMS OR ADJUStMlNTS MUST HE ACCOMPANIED BY TIll INVOICl COpy ON WlflCH
wonk WAS PIIlFOAMlD.
.
FILE COpy
.
;~~ In';
80812
· INVOICE'
JOliN M. ~;MITII
193,1 AROOKIUlxm 11Il.
Mr.CIIANj('SIll/ll<l I'A 1'1055
1I0MF.: '112 5 II 0 RlIS :
KUHNS-HARNISH FORD, INC.
'.
DUPI,ICATE 1
P1IGE 1
240.2t6'l
SERVICE ADVISOR: 1666 IHCII!l.RD VOGELSONG
...-CiiHiIl...... Hlin!='.....-1\1ARlilirnll[[ 1== VIN f'.-UCrn5El.....;.m:EAOEiNiOUr-j IAO
OV"",,"OL: -"I"'''"_'IW"Y-'- -=lJJ'1ILj5'14'''~' "1ll!!l36 _ -"" ",j5,MO.-
.. OH OM! rnoo. O^I~r~nn. !~r, I' rnoMIBEO Pl!..~!!.:._~ C,^YMEN!...-! INV,oAlI
...91Jl\.N9.J lDE~9?cL__....XltOO 1'1IJ)j;~96 __~_ 1ISIl .09JAN91
. !5..L::_~;:~~2~~t~;~~~::Y~~~!=I.~f':~~NS' D!.R: 01269
I,INE UI'CUIJE TEL'II TYPE IIUUBS LIST N~;I'
^ ct;,'lTOMRR' fl'I.^'I'I~ii(iNlT;;i\fl..miT'nIlRRIN TRANSMISSION TIM TO GO FOR 'I'F:S'I"-
!JIll VI': W 1'J'1I CUSTOM';:!!
CAI/SR: ('IIRCK ANIl ()VRRIIAIIl, TRANSMISSION. plSTON AND TORQUE CONVF.RTRR
IlAMN1r. ,
'IOO(}F EL.ECTllONIC TRANSMISSION DIAGNOSIS (7003) -
DIAGNOSIS
6129WSP93 1. 30
70001"2 PIN POINT TEST .. DIAGNOSIS
6129WSP93 0.30
7000A TRANSMISSION ASSEMBLY (7000) - REMOVE AND
INSTALL OR REPI~CE
6129WSP93 6.20
7000I\XQ SUPPI.,EMENT: EXTRl\ TIME FOR POST ROAD TEST.
(AFTER REPAIR)
6129WSP93 0.30
70001lZJ SUPPLEMENT, EXTRl\ TIME TO MOUNT
TRANSMISSION ON A BENCH FIXTURE
6129WSP93 0.20
7000112 TRANAMISSION ASSEMRl,Y (7000/7C391) -
OVERIIAI It,
G129WSP93 5.50
1 F107o'7153'A/\ KIT G/\SKF:T
1 FlO7o'7C155'/\ GASKET..TRANS-CONTROL
1 F4117o'7A262'A PIATON.'l'RANS FORW!l.RD
1 1"4 DZ' '1IJ(} 3 4 '/\ A/\ND /\AY. TRANS WW& r
1 1"4070'7')02 'ARM TORQlIE CONVERTER
I/. ATF AI JI.,K /\TF
4 l"l/\7,'l')/\501'/\/\ CIIOKp./r,[NK/\GE CI,NR
2 E6V'{"/ll2'1.3'/\ CONN /\SY
1 P4DZ'7/\09B'D/\ SCRF:EN ASY
7000M CONVERTER /\SSF:MBIJY (7902/7A283/7052) ..
FJ,USII
6129WSP93 0,50
'7000All TRANSMISSION 011, C 1,
mt ,^cro"v WAnnAN''''' COtJSllfUflS All OF Hl~ WAnnMlTIl!S wmt "UPlcr TO mlSALI 0' THIS
IfIMI"lM~ tllf SHI En IIEn!nv fxrnFSSt,'/ DISClAIMS All WAnFM,NIIIS. ElnllA !XrAISSlO on
1fM'\,IIO. "'CllIOltm ANv IMrlllD W^n"^NfV or MF.ACUANJARllUY on "'NESS 'OA ^ PAnflCUlA"
pvnros!, AND fllF. S!llln NF."IIl!n ^5SUMf9 Non AUJ.'OnlZE!) ANY arm" rl!ASON TO ASRUMI 'OR If
ANy U^Btltfv IN r:mmfCUON WHit Tfll! !lAlF OF IIIIS "'MIITEMS
. J.:.Q tl\ I ,
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
rHASE R!TMN COrlES OF ML I\EP^ln INVOIC.ES IN YOllR ^lIJOMOBILE, HilS WILL PROVIDE
you WII" ^ SFRVIC.E nECORD OF ^1I. M^INfIN^NCE SlnVICES PERFORMED ON YOIlR
VIIIICI.I, wonK IS OI'^jNJEEO'tOR 90 OMS on 4000 MILES mOM O^,E rEnFORMEO,
ANv CL,^,.t.lS ?,~^[).'USI FNJS tlJ~' B. I M:c.OMr^NlfD By IIlI INVOICE COpy ON WIIIC"
wonK 't7...S f'Fit ORMEO, /'1 '\ \
· h 1 ~1' / I' 1\ .) !,!L;.~ <.n.." ;Iln; PLAINTIFF'S
I EXHllrT
J.
DIICAI'lION
lAIlOA AMOUN I
PARIS AMOUN'
OAS, OIL, LUll
BUSLI' AMOUN'
MISC. CHARGIS
TOIAl CHAROIS
LISS
S,ALIS 'Ale
TOlALI
PlIA5E PAY
THIS AMOUNT
M. ~MI'1'1!
nJJ IIfI()OI<IlII ~ :1.: 1111,
HECII/lN I nm!lIlr: I'll I' / I)', ",
I/OMr., '/Q '>III) 1111I:, :l.111 ~l(,'l
_ ()Efl\~ICE A.oVISOA:j~66 RtP!!.lli!LYillI'll";30NG_
-cUlnn"'-- If;;"l..---- MIIHiMilUrrm----'-. vIR t LICENSE l MILEAGE INI 01)1 ~
/'\ll!I(';/lNIJY~':' ~'~~~;;:'~~-~3; 'JJ. -~-~~-==l~J !'lII.,P?'L1'!rJ\JJ.}JiJ!l. .WHY B :16 __ _1i)~;lL <; :Ill]) J..:I'843_
:l:::::~ :;~:::~~l~^~'~J~~:~ ~~~._:~~()M~:~~;;t ro NO 1- 4':^.'~0 G:~I~ENI 11 ~:V~:::,E
_~:..~!-N[.()- -t.. _!I~^()~~'--I Orll(lN~: IlI.R,01~6'l
..!lU.J1Lll!'J:;II.'lL L.11..).Ll;\t:mJ:l'l -- --. ---
I,INE OPCOIJE n:cl! TYPE I!UlJlW
iiCiifITOMr.R' s~ii;rf.:slfNl1'1 sl,f.:iiKINGC<:iOI;i\NT
CIIllSF:, PIlESSlmE TESTEll COUI,ING SYSTEM IINll FOUND RJ\()Il\'l'OR I,EIIKING
REPJ,IICEIl RN)! IITOR
AOOSIl COOl, I W; SYSTr.M PRESSURF. TEST (8005) -
lJIIIGNOSIS
)1'I1WSP'l] (],10
ROO'i1l IlllD1IITOll IISSY. (800S) - REMOVE II.ND INST1\LL
OR REPI.!ICE
:l4'IlWSI'91 0.90
1 F20Z'8005'1I RAD IISY
2 028 CI,IIMP
8005B COOI,ING SYSTEM (8005) - FLUSH
34'/3WSP93 0.60
1 E2FZ' t 9'i49'/IA Ft.UID-COO1J\NT
Fe, J,I;4 48
PIIRTIt, F'~OZ'8005'1I
COllNT,
('I,IIIM TYPE, F.SP
AUTI! CODE,
3473
SUBI, 1,oIlNER
,.
): ~~ \ n r,
82420
, INVOICP,'
.
PAOE t
KUHNS-HARNISH FORD, INC.
1J8'1' '
'l'Ul'AI,
N~~'r
IN/C)
IN/C)
IN/C)
IN/C)
(N/C)
IN/C)
WSP93
ii..................................................
IN/C)
C;US'J'OMEII. P^'LUElll1C'J'I.BI,E FOR LINE.
IItl , M: H)I1Y W^,U,^N'... r.ONftlnl"I" ^'-l 0' 1I1! W^nnANfU!S Wlftll1l1rlel fO HlI 'ALl 0' mil
111M""""!' Itll SFllFn 1I[IIF"'1 fx"nF~SL v OI~c:t.MM~ ML WAnRANlI!S, InftlA IXPRISSID on
IMrllEO. INtlttOING ANY IM"U[D WMlIlMHY or MF.nOIANT^n1l1fv OA 'If NESS ,on ^ 'AnllCULAR
runrnsl. AND JIll: SHun NftrllEn A!;SUMfS Non ^UH'Om2F.5 ANy OOlfA PIRSON TO ASSUME fon"
ANY "Amllry IN fOUUFCflON W"fllIlf ~^U OF IIlIS IfEM/lUM!\
rlE^SE I1EIMN COPIES OF Ml I1FrAIR INVOICE~ IN YOllR MIIOMOBILE, HilS WILL PROVIDE
'tOU Willi ^ SFI1VIC! I1ICOl11l or All. MAINIEN^NCE ~ERVICFS PERFORMED ON YOUR
Vllllc:t.F. WOR IS OI/^R^N EEl) rOR 90 o^'~ "" .000 MILES FROM OME rERFORMED,
ANY C1^IM~ 11 ~'U5'MF ~ MtJ~1 BE MCOMP^Nlfn R't !lIE INVOICE copy ON WtllCl/
WOt^S " nrllYA' .'-
. I /, [It .
W. 'OMI" <>C."A '""' PLAINTIFF"
.---.-.----------- I flBIT
DIICR'. liON
lA80R AP"'OUNI
PARIS AMOUNI
GAS, OIL, lUBE
SU8LIl AMOUNT
MISC. CHARGIS
tOrAl CHAROIS
lISS
SALES fAX
PlIll5l MY
TIns IlMOUNf
S
fOIALI
2....90
0.00
0.00
0.00
!LaO
.00
0.00
3.00
,',
22385
85332
· INVOICE'
JOHN M. SMITII
3933 BROOKRIDG8 DR,
MEClIJ\NICSBURG P1\ 17055
HOME: 732-5110 BUS: 240-2169
DUPLIC1\TE 2
PI\GE 2
SERVICE ADVISOR:
I
J1\URUS l..f........A1&5747PA31369B
WARR, EXP, PROMISED :::~= PO NO,
1DEC92 17:00 13MAY97~
RMDY =rOPTlONS: DLR:01269
Y 7 ~Ll?_MlWll-L
LINE OPCODE TECH TYPE 1I0URS
REPIJ\CE
6129WSP93 2,40
1 F3DZ'3L547'1\X SHORT R1\CK
3504B9 IIOSE 1\SSEMBLY - POWER STEERING PRESSURE
(31\719) - REPL1\CE
6129WSP93 1. 70
1 FODZ'3F570'B KIT
3504B8G LINE-POWER STEERING RETURN (31\713) -
REPL1\CE
6129WSP93 1,70
B620F BELT - SERPENTINE (8620) - REPLACE
6129 CPF 1.00
1 JK6'1012'1\ BELT DRIVE
FC: N5B D1
P1\RTH: F3DZ'3L547'1\X
COUNT:
CL1\IM TYPE: ESP
1\UTII CODE:
6129
DEL DATE
KUHNS-HARNISH 'ORD, INC..
7
PA YMENT
45.00 CASH
LIST T
45.00
20.77 20.77
................"..................................
D CUSTOMER ST1\TES TilE 1\BS SYSTEM IS MUCH TOO SENSITIVE. CHECK.
CHECK CIIECK om
6129 CPF 0.30 13.50
ROAD TBSTED,C1IECKFOR TRANS NOISE AND ABS OPERATION. TRANS SHIFTS NORMAL
AND 1\BS IS OK1\Y. CUSTOMER FEEl,S BR1\KE ROTORS. CUSToMER DECLINED
RECOMMENDED REP1\IR.
....................................................
NOTE: CUSTOMER DECI,INED COOI.J\NT
BY-l'1\SS HOSE REPlJ\CEMENT W!lICH
IS LE1\KING. TillS COULD [,E1\D TO
MAJOR ENGINE D1\M1\GE IF NOT
ADDRESSED.
CUSTOMER P1\Y DEDUCTIBLE FOR LINE 1\
TIll FACTORV WARRANTV CONSTlTUIIS ML 0' '''E WARRANTIES W'TI, RISPECT TO THI SALI 0' T",S
ITIMII1IMB. 1ft! SILLlR HIRESV EXPRESSLV OISCLAIMS ALL WARRANTIES, !lTIlER EXPRESSEO OR
IMPlIIO, INCLUO'NG ANY IMPLlEO WARRANIV 0' MERC"ANIABILITV OR FIINESS 'OR A PARTICULAR
PURPOSE, ANO nil SUlfA NEITHEn ASSUMES NOR ^vntoRIZES ANY OHlER Pf:ASON TO ASSUM! 'OA IT
ANY lIAIILlTY IN CONNECflON WIfH 'He SAlt 0' THIS ITI!MIIUM9.
PLEASE RETAIN COPIES OF ALL REPAIR INVOICES IN YOUR AUTOMOBilE, ''''S WILL PROVIDE
YOU WITH A SERVICE RECOAD OF All MAINTENANCe SERVICIS PER'ORMEO ON YOUR
VlIlIClE, WOM IS GUARANTIED 'OR 90 DAYS on 4000 MILES FROM DATE PERFORMED.
ANY CLAIMS OR ADJUSTMENTS MUST BE ACCOMPANIED BY TIlE INVOICE COpy ON WfllCH
WORK WAS PERFORMED.
.
---.---.----. '--cUSioMliifrtiNAlu1ii
PLAINTIFF'S
I EXHIBIT
--11-__
OIlCAIPTIOII
lABOR AMOUNT
PARTS AMOUNT
GAS, OIL, lUSI
SUBlET AMOUNT
Mile, CHAftO..
TO' AL CHA"OIl
L1SS
SALES TAX
PLlA.. PAY
THIS AMOUNT
I/O
T fAL
(N/C)
IN/C)
(N/C)
(N/C)
, .,
.~
\iJ~
(N/C)
45.00
20.77
'>'
n
'.';
,
<',',
"l"
:\'~
.)
13.!iO
50.00
TOT L
~~
22385
85332
'M. SMITH
33'BRooKRIDGE DR.
, CHANICSBURG PA 17055
HOME, 7~2-5110 BUS, 240-2169
.. *INVOICE*
COLOR
Y
~-
DlJPLICJ\TE 2
PAGE 1
SERVICE ADVISOR:
BURGJ\NQY
DEl DAlE
pnOMISEO
17 'J}O 13 7
READY OPTIONS: DLR, 0126 9
KUHNS-HARNISH 'OnD, INOI
9: 1 1 'I 16' 3 15 Y.'ll.-
LINE OPCODE TECH TYPE HOURS LIfJ'l'
A CUSTOMER STATES TIIAT TIIERE IS A COOLANT LEAK AND ALSO THERE IS
COOLANT IN THE RJlDIATOR, CIIECK.
CAUSE: CHECK AND REPLACE INTAKE MANIFOLD GASKETS. REPLACE OIL AND
FILTER
9424ALW I~rAKE MANIFOLD OR GASKETS
(9424/9433/9139/9141/9K1611 - REMOVE AND
INSTALL OR REPLACE
6129WSP93 2.30
1 F4ZZ*9433*A KIT - GASKET
2 YF*229* CLAMP 1I0SE
2 E2FZ*19549*1\A FLUID-COOLANT
2 F5AZ*2C410*1\A BRAKE CLEANER
8005D COOLING SYSTEM PRESSURE TEST (8005) _
DIAGNOSIS
6129WSP93 0.30
6731A OIL FILTER ELEMENT (6731) - REPLACE
6129WSP93 0.30
5 OILS BULK OIL
1 FL*400*A OIL FILTER
FC: L85 D1
PART#: F4ZZ*9433*A
COUNT ,
CLAIM TYPE, ESP
AUTII CODE:
6129
....................................................
C CSUTOMER STATES TIIAT TIIERE IS RATTLE AT THE PoWER STEERING PUMP.
CJ\USE: CIIECK AND REPLACE POWER STEERING RACK AND HOSES.
3674D POWER STEERING PUMP-FLOW & PRESSURE TEST _
DIAGNOSIS
6129WSP93 0.40
2 E6AZ*19582*1\A FLUID - POWER ASSIST
2 *N804152*S RIVET-60X66 SOLID BU
3504B STEERING GEAR ASSEMBLY (350 3L547
'HI FACTORY W,,"""ANTV CONSYITUnS All OF 'HE WARRANTIES Wlnt A'SPEC' TO nf. SALI 0' fUll
nIMIJTlMS, 'HI 9!'ll1A JllnEIIY IXJ'AESSl Y DISCLAIMS ALL WAnAANlI.S. IITHIA eXPRESSED OR
IMPI.IIO. INCLUDING ANV IMPLIED WMU"'Nrv Oil Ml!!nOtANrARlllTY on flTNISS fOA A PA"TlCULAR
PU"'OS', AHO THI BUUA N(tHtER "!SUMU NOR AUntoAlllS ANY OWIR 'I"SON TO ASSUM! '0" IT
ANY liABIlITY IN CONNIC1ION WITH nl( !^lI! 0' ntls IlI!MllnMS
PLEASE RETAIN COflES or ALL RffAln INVOICES IN YOUR AUIOMOBILE. nlls WilL P~OVIOE
YOU WITH A SEnVICE REconD OF ALL MAlNI!NANCE SE~VICES PERFORMED ON YOU~
VIfIlCLE, WORK IS GIJARANIEED Fon 90 DAY::; OR 4000 MILES FROM DAlE PERFO~MEO.
:~GV" '::',:::::~:::,:" "' "" 'mo.,,"", "" W~"
FILl!: COPY
DUCftl'TIOH
lAllllft AMOUNr
'Aftrs AMOUNT
OAS. Oil. lUll
eUIl., AMOUNr
MISC. CHAftOI8
rorAl CHAftOI8
liS!
SAliS TAlC
'UAI, 'AY
'HII AMOUN'
NET
/0
TOTAL
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
(N/C)
IN/C)
(N/C)
IN/C)
~ _0 ..
C"l ' .::
~, .. ~
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en ~!w..
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9. Ford admits thnt a copy of the repair invoice is attached to plaintlfrs
Complaint, but denies the hnlnnce of the ullegatlons cOlllalned In this puragraph.
10, Ford admits that a copy of the repair Invoice is attuched to plaintlfrs
Complaint, hut dcmies the halance of the allegations contained in this paragraph.
II. Ford admits that a copy of the repair invoice is attached to plaintifrs
Complaint, hut denies the halance of the allegations ~'ontained in this paragraph,
12. Ford admits thnt a copy of the repair invoice is attached to plaintlfrs
Complailll, hut denies the halnnce of the allegations contained in this paragraph.
AS TO THE FIRST COUNT
13. Ford repeats and reiterates ils answer to the allegations of paragraphs 1 . 12
with full force and effect as though more fully set forth.
14. Denied.
15, Admitted.
16. Ford denies issuing the plaintiff a warranty of fitness for a particular purpose,
17. Denied.
18. Denied.
19. Denied.
AS TO THE SECOND COUNT
20. Ford repeats and reiterates its answer to the allegations of Count I with full
force and effect as though more fully set forth.
21. Admitted.
22. Denied.
23. Admitted.
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