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HomeMy WebLinkAbout98-01044 ~ r ~ \. -t!. o ~ ~ 11 1" ~ I I i "- " i "1 .' .. ~ 11\ 3 ~ ~ - ct 3 ~ ( ... r :-... ~ .':) - '-J ';:)... ::> ~ SAMUEL B. FINEMAN, Esquire Identification No. 75717 CAPOZZI AND ASSOCIATES, P.C. 1711 North Front Street Harrisburg, PA 17102 (717) 901-5795 STEVEN KOWALKOWSKI 102 Wayne Avenue New Cumberland, PA 17070 Attorney for Plaintiff COURT OF COMMON PLEAS COUNTY OF CUMBERLAND PENNSYL VANIA v. THE FORD MOTOR COMPANY clo CT Corporation 1635 Market Street Philadelphia, PA 19103 CIVIL ACTION - LAW NO. 1t - IO'-lt/ ~vL NOTICE TO DEFEND You have been sued in court, If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this complaint and notice are served, by entering a written appearance personally or by attorney and filing in writing with the court you defenses or objections to the claims set forth against you, You are warned that if you fail to do so the case may proceed without you and a judgment may be entered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. CUMBERLAND COUNTY BAR ASSOCIATION 2 LIBERTY A VENUE CARLISLE, PENNSYL VANIA TELEPHONE: (717) 249-3166 4, The purchase price of the vehicle, including registration charges, document fees, sales tax, and finance and bank charges but, excluding other collateral charges not specified, yet defined by the Magnuson-Moss Federal Trade Commission Improvement Act, totaled more than $28,515.04. A true and correct copy of the Sales Agreement is attached hereto, made a part hereof and marked as Exhibit "A," 5. Plaintiff avers that as a result of the ineffective repair attempts made by Defendant and its authorized dealers, the vehicle cannot be used for the purposes intended by Plaintiff at the time of acquisition; as such, the vehicle is worthless. 6, In consideration for the purchase of the above vehicle, Defendant issued to Plaintiff several written warranties, including a three (3) year or thirty-six thousand (36,000) mile warranty, as well as other standard warranties fully outlined in the warranty booklet, delivered at time of sale. 7. Plaintiff has delivered the non-conforming vehicle to an authorized service and repair facility of the manufacturer on numerous occasions, After a reasonable number of attempts, the manufacturer was unable to repair the non-conformities. 8. The first warranty repair attempt is believed to have occurred on or before October 5, 1992, when the vehicle's odometer showed 13,782 miles, On that date, a repair attempt was made to remedy a defective battery, A true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "B," 9, The second warranty repair attempt is believed to have occurred on or before November 24, 1992 when the vehicle's odometer showed 15,102 miles, On that date, a repair attempt was made to remedy a defective trunsmission, ^ true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "c," 10, The third warranty repair attempt is believed to have occurred on or before November 20,1993, when the vehicle's odometer showed 24,501 miles. Parts had to be specially ordered, so repairs were actually completed on December 18, 1993. On that date, a repair attempt was made to remedy the defective left rear power window. Also on that date, a recall was perfonned. A true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "D," 11. The fourth warranty repair attempt is believed to have occurred on or before July 29, 1994, when the vehicle's odometer showed 31,341 miles, On that date, repair attempts were made to remedy a defective compressor. A true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "E," 12, The fifth warranty repair attempt is believed to have occurred on or before February 7, 1995, when the vehicle's odometer showed 40,628 miles. On that date, repair attempts were made to remedy defective front radius ann bushings, A true and correct copy of the repair invoice is , , , attached hereto, made a part hereof and marked Exhibit "F." 13, The sixth warranty repair attempt is believed to have occurred on or before June 2, 1995, when the vehicle's odometer showed 45,944 miles, On that date, repair attempts were again made to remedy a defective transmission, ^ true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "0," 14. The seventh warranty repair attempt is believed to have occurred on or before June 14, 1996, when the vehicle's odometer showed 61,602 miles, On that date, repair attempts were made to remedy a defective pump, A true and corrcct copy of the repair invoice is attached hereto, made a part hereofand marked Exhibit "H." 15. The eighth warranty repair attempt is believed to have OCCUlTed on or before July 24, 1996, when the vehicle's odometer showed 63,177 miles. On that date, repair attempts were made to remedy a defective coolant system. A true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "I." 16. The ninth warranty repair attempt is believed to have occurred on or before January 13, 1997, when the vehicle's odometer showed 69,680 miles, On that date, repair attempts were again made to remedy a defective coolant system, A true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "J." 17, The tenth warranty repair attempt is believed to have occUlTed on or before January 21, 1997, when the vehicle's odometer showed 69,955 miles, On that dale, repair attempts were made to remedy an oil leak. A true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "K," 18, The eleventh warranty repair allempt is believed to have occurred on or before May 27, 1997, when the vehicle's odometer showed 75,547 miles, On that date, repair allempts were again madc to remedy a defective transmission, ^ true and correct copy of the repair invoice is allached hereto, made a part hereof and markcd Exhibit "L," 19, The twelfth warranty repair attempt is believed to have occurred on or before January I, 1998, when the vehicle's odometer showed 88,235 miles, On that date, repair attempts were again made to remedy a defective transmission. A true and correct copy of the repair invoice is attached hereto, made a part hereof and marked Exhibit "M," 20. In addition, Plaintiff avers the vehiclc has been subject to additional repair attempts for defects and/or non-confonnities and/or conditions for which the dealer did not maintain records. 21. In addition, the vehicle has been subject additional repair attempts, including repairs for defective wheel bearings, brake pads, power steering hoses, muffler and an oil leak, A true and correct copy of these repair invoices are attached hereto, made a part hereof, and marked Exhibit "N.ll 22. Plaintiff further avers that he has resorted to Ford's authorized Arbitration process, the Dispute Settlement Board prior to filing the within Complaint as required by the Magnuson- If a consumer tinally prevnils on an action brought under pnrugraph (I) of this subsection, he mny be allowed by the court to recover as pnrt of the judgment a sum equnlto the nmount of aggrcgnte amount of costs and expenses (including allomey fees based upon actual time expended), detennined by the court to have been reasonably incurred by the Plaintiff for, or in connection with the commencement and prosecution of such action, unless the court, in its discretion shall detcnnine that such an award of allomey's fees would be inappropriate. 30. Plaintiff avers that upon successfully prevailing upon the Magnuson-Moss claim herein, all reasonable attorney fees are recoverable and are demanded against Defendant, WHEREFORE, Plaintiff respectfully demands judgment in his favor and against Defendant in an amount equal to the lease price of the subject vehicle, plus all available collateml charges and attorney fees. COUNT II UNIFORM COMMERCIAL CODE 31. Plaintiff hereby incorpomtes paragmphs I through 30 by reference as if set forth at length herein. 32. The defects and non-confonnities existing within the vehicle constitute a breach of contractual and statutory obligations of Defendant, including but not limited to the following: a. Express Warranty; b. Implied Warranty Of Merchantability; and c. Implied Warranty Of Fitness For A Pnrticular Purpose. '.,. 33. The purposes for which I'laintill' purchased this vehicle include but arc not limited to his personal, family and household use. 34, At the time of this lease and at all times subsequent thereto, Plaintiff has justifiably relied upon Defendant's express warranties and implied warranties of fitness for a particular purpose and implied warranties of merchantability, 35. At the time of the lease and at all times subsequent thereto, Defendant was aware Plaintiff was relying upon Defendant's express and implied warranties, obligations, and representations with regard to the subject vehicle, 36, Plaintiff has incurred dwnages as a direct and proximate result of the breach and failure of Defendant to honor its express and implied warranties, 37, Such dwnages include, but are not limited to, the lease price of the vehicle plus all collateral charges, including attorney fees and costs, as well as other expenses, the full extent of which arc not yet known. WHEREFORE, Plaintiff respectfully demands jUdgment in his favor and against Defendant, in an wnount equal to the lease price of the subject vehicle, plus all available collateral charges and attorney fees, COUNT III UNFAIR TRADE PRACTICES AND CONSUMER PROTECTION CLAIM 38. Plaintiff hereby incorporates paragraphs I through 37 by reference as if set forth at length herein, 39. The Unfair Tmde Practices and Consumer Protection Law defines unfair methods of compctitionto include the following: (xiv) Failing to comply with the tenns of any wrillen gunrnntee or warranty given to the buyer at, prior to, or after a contract for the purchase of goods or services is made. 40. Plaintiff believes, and therefore avers, that the reckless, wanton and willful failure of Defendant to comply with the tenns of the wrillen warranties constitutes an unfair method of competition, 41. Section 201-9,2(a) of the Unfair Trade Practices and Consumer Protection Law, authorizes the Court, in its discretion, to award up to thrce (3) times the actual damages sustained for violations of the Act. WHEREFORE, Plaintiff respectfully demands judgment in his favor and against Defendant in an amount equal to three (3) times the purchase price of the subject vehicle, plus all available collateral charges and allomey fees. CAPOZZI AND ASSOCIATES, P.C. By: /'/ ,./. ,,/ <' SAMUEL-B. FINEMAN, ESQUIRE Allomey for Plaintiff 171 I North Front Street Harrisburg, P A 171 02 (717) 901-5795 i" l.. fRIEIIDLYGfDRD #4 ~YAb"'" LAf'la.... YOlU". ~bllAl.I""l PItONE 070.77.21 . -,,-.1..-:----:--------- 51 UCK NO __---1.-7.909--.-:..- --. KEY CODE -----?<nV.577\------H MII.E^GE 10-.-.-.---. 1l^'E . --Oq17.11/9r-d--.-' --- 5^L ESM^N_lJI'\J: I<OWRK"J';--"-'---' r.r.o 110, DEC^TUR DLVD.. L^S VEG^S. NV 00107 RETAIL BUYER'S ORDER & INVOICE rltONE (70~n'--r,1I5'=071:9'-' '('''^'EI1 cus'!' n l?5L2.l ._ .': __ !;TEPlrENrnOW1\1KOwstn---------t<MV--P.-.KOWl'<bKOWSK-I )II[ '.~. ell Y - ZIr 9 A 'iR171T1\I.JFMI\1rW~ I,I'~ VT::G1'iS !<IV -8 1'0 ----- 'Ell ',\\' tlmlErI J:onl~YE^1"i- 92 . M^KE-rOTm MODEt-r:Xpr:;onEn- Il'l1 ~':O, '_j,.~~NlJ}l;I~U __ - - ' __u_' 1)"1,,, otl'o'w"o ,,,oc,loc.IIV ...'od, .III";co, ho'oo01 ,how01 .'0 lhr do.'o", ",;ee' 10' r.",h .lId do 010\ conUI'ulO \ho ,1m. ",;CO. .--....,...-.,........-- . -. .....-- . ~_. - -_. .._"-~ ----.-----------..-.. ,_____.__._ -PRJ:CE ?,1,1 '~ J r; I 111\,...-r;TST- ---.. - -,. ---- -ll ,O__bI-'rtm-EFI:-V&-ENGIN ----- _ 1'RM1~1_'j...SP.D-MAI>l.UJ\1....oV ,ROlU-V. __I\J:R_COND.ll'J-ONlNCl _T.l:\E1LS.:r-~-'J~!,oUXE TERES: P235 OWL I\LL-TE .RAIN '-~X~E, PERFORMI\NCE-LIMJ 'P.O R '-."l\T\CK,,-,lJGU7\Gr;--- --...T CF:tlRE:-P tnTE-t\ ltneK-ET --- - '-~1'iX------- 1,2 ___ _ __HOC ---- .. ._..__._J~..!'-PEAI..ER.-J:NS~J:AL . _...~_._~_. 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';'f' I>);;'" I".,:.: '.'1.. 11.16:,:",.1 -IL":;!.!l.,.. ,...... ,.,1 :;". .".,',' 1.11'1 1 ".....:..If.. ,;--::'1,1,.,.'.,',1":11' 1:...,'.1.... '..,!,.;,,':, Il)IY-,'".: .:~';::.:'::::>,1 \':. .',' '.. ,'j . I' .,.: " ~ '_.;', '. -, ;. ;,.' " ;,,11. ..{ l;.Io,j: 1I~,;; I.ll I."" '. '.I;~ I) ~ Ij rJ(: 1...11 111::,;( (1.~~~':-I9:: 1.1.U'E {":. r,i"~'.,I..( i\j L j;,.,.l (:H,..r./i..t.. l)tt./F)L'II~'{ NO C~fl.j.'.:,I' 11)1.I1'.~j ':~:,),.. 1 i ~ ~ .... . RENT.A.CAR I fUliIOlJO}UIU I "ldVAOA" u."CUf VDlUM. ~'Duu""1 GGO NORTH DECATUR BOULEVARD, LAS VEGAS, NV 09107 TEI.EPHONE (702) 070.7221 VI'II~lE "'0 .... .:.- ,\'JrHOfJllrD $ySTEM 1.1(M/JER l..U:;!\.Nl:1l14A'..l , .~" iil'JYf'itJ;'jnl:!.i':i ---~ ~." , ........ / ..'- .., ~III COOE ,,' SlATE ..~../I' . .... .... .-.... STAlE " -/ . ..:)~ [~,. UATE IJHI\/tcA S LICC~Se NO '.;0. - .. HOI.'E "HO'lE flrl!I;A'E / lCC"~ CCl\lIr.CT SOCIAl SECUrllTY 140 NO. 112~;4 l'l..lt.~[ '4U "EA".cMl Wd:: ImuclC. SlAllS, FORD "'Ul'H A"O COlon SF'Hoovrttn " OAT[ AflO lIME.N I I ~~ UATE AND ll...e OUT I I ~~ J,lAXI"'UM F'AYlOAD SF'ErOO!.ltTER our ~ILES DRIVEN AOonES!; ."~"'"'. -.-/~" -' .-' .;/ ,"',/',.' " POSITION "HO'lE 1,lllES ..._.__.;...... -.: ALLOWED .tr.''':.:'~ ' . CHARGEABLE .' !.IlLES UNLIMITED DATE DUE E.pltallOn 01 Contract / / EMPLOyEH t:I.'PlOyr;:R'S ADDRESS rHOf~r. CITy STATE ZIP REFERRtiD BY RENTAL RATES DO rIOT INCtUDE FUEL . CHARGES. . 1-40URS ff I PER HOUR I DAYS u S . WEEKS It S . GAS ONLY THE BEtOW NAMED PERSONS ARE AUTHORIZED AS ADDITIONAL DRIVERS. IF NONE, PRINT "NONE" ACROSS THIS SECTION AND HAVE SIGNED BY CUSTOMER. , OUT IN E E '" '" V. .... _.~ ~) ... F F ACCEPTS CJCOW: X INITIALS .'. I' .?~. ~ NAME . , " -' .' .... ..., / 'OE ,." ..-/" ,'.: D~!,!CRSllceN5E:,::,', ..... ..,'.. '~';"'- /..,;./..:....~.~.;.,..... NAME 'OE CRIVERS liCENSE' UECllI,es COMPREHENSIVE/COLLISION 'JAMAGE WAIVER x c:cow!., INITIALS RATES: PER DAY PER WEeK BY INITIAtiNG, CUSTOMER ACCEPTS OR DECtlNES COMPREHENSIVE/COttISION DAMAGE WAIVER AT THE RATES tlSTED ABOVE. BY DECLINING WAIVER, CUSTOMER ACCEPTS FUtt RESPONSIDltlTY FOR Att LOSP'DAMAGE TO THE RENTED VEHICtE UP TO S PER OCCURRENCE, REuARDLESS OF CAUSE. NOTICE: WAIVER DOES NOT COVER tOSS OR DAMAGE RESULTING FROM ANY VIOtATlON OF PARAGRAPH 1. OR 2. PAGE 1 OF THIS AGREEMENT, FOR MISS:NG VEHICtE PARTS OR FOR INTERIOR VEHICtE DAMAGE OTHER THAN NORM At WEAR AND TEAR CAUSED BY VEHICtE OCCUPANTS IN- CtUDING ANIMAtS. C/COW IS NOT INSURANCE PLEASE NOTE - Your Driver's Liability Insurance Coverage Will Be The Primary Coverage If You Are Involved In An Accident While Operating This Vehicle. 8'u'i"""O',',',OOO NEW LOAN CAR '" ClIST.ttlll CAEO,l CAPO co [)!P OAlC __[nlrl[O CUSTOMER TO REPLACE GAS USED MONTHS n S . MILES /r r PEn MILE I TOTAL MILEAGE AND RENTAL CHARGES S FUEL GALS. U S . SUB TOTAL . ~ COMPREHENSIVE/COLLISION ,.. DAMAGE WAIVER .' . SUB TOTAL SALES TAX SUB TOTAt LESS CREDITS $ $ $ $ $ $ TOTAL CHARGES CASH REFUND i1<~m.o.]ER WARNING:, . .' . ,.'. .. ,. -" . ., ,.. . ,'.....,' . .'.." . .". Read carotully all driving and ule'restrlctlon. on the' rive,..' . .Ide. .' .,. ' '. . _ .,.... .. " ,'. : . You aro responsible for all'raffle vlolatlona end mUlIt turn In .;,\'allsummons.1 upon check In. .' '. . ,'". '.," ","~' . Re ort all accIdents Immediately. .' ' . ... . . Customer ha. read both aIde. ot this agreement end IIgrl..to tho torms and condition. thoroal. , . .' Customer authorizes Llcenlee to 'procei. .. 'credlt- card voucher, It any, In Customer'. name. . . . Customer moy be prosecuted It vehIcle Is not returned when ,duo bock. '.....' '., '. THIS AGREEMENT SHOULD NOT EXCEED A 30 DAY PERIOD. ,i....... X ,.....~.l.. ~;:.,./ :.', .' /,' I . .. .' .t:! ' . " . .. ,.., .' ,'.~t .,. .t.,., ,",.. ,1..\ CUSTOMER SIGNATURE AOD,T.QflAl DAlE CASH DCPOSIT S INitiALS tXT[14UIO CH[CM[O out BY " PIIEPAIl[OOY. ~o.:. . FF."" PAGE 2 .\"'Ii .\,"', " . IrllBiJI FllllIlallD NO V[tfICLI:S "[LEASED An~n ~EnV'CE OI:PT, HOurlS fJ/;dnk. 'YOU! I ACKNOWLEDGE neCF.II'T OF THE PARTS ANO LAnOR LIGTr:D nELOw Gr.!) '.;ormi DECATUR nOUlEVARO \.AS vEGAS, NV 11\1107 srnvtCe ClnECT I'HONe f17H!..41 Sr:nVICE OEpAnTMENT HounS' MONDAY Tt-+nu FRIOAY B 30AM 10 1,00 1'1.4 GAnmCAV B O'J AM lu" 00 PM I.NEVADA'S LAnOCD.T VO~UMC~'~~~EALt!R.1 " . (_J .... . '~,.., . \ '.. ~ , .,u.uCoot: AllTl1Ol1I1ATIQtfl ....: DATt~S'AUID At".(IIVlOlolllUOC w "An cwunulNtl :I~ECOMMENOEO SERVICE: I ...~' I r '.., " \ ~. UO Oo\y VA 0lMf1t1r{1J1S IAIlOll "'""lAlA tOt.UAIIO" ct)Itll(CllD W"" , ~ "'''' "".' . 'AXoII,lJ,tCOOE .~ ..:.., . " \p', (~. .' '. i" '~f. ',..... ,~.,. " . PAIl". I~Al'" PAll" .... ... 4'1'. . "1 MICTAll.UO'/IIlJr.1 PI~ 'LlSS ~,([OH file. '1IOIlAt" ., nneHn l!" '"i' i ..-' " , 'It. TOrAl..uns-..... COI111f.C1l0 '1A1I . '~ t . ..", I'flOGIIAIICl,)l)( t "HtAl lOIAlCUAI CQlWC1tO tOTAL "-'" KIl1.,.tO 101.\1 C1MICHGD, 011 DO<<O J4~ '," n it ALL PARTS NEW UNLESS IDENTifiED 'REMANUF' (REMANUFACTURED) . .f IG):..;(:,L.i'.,O~:~;I:~. r r . ~;.Lf Vt:.:I.~ ','o':;! I Ht"'I.FI'lI.!I.:IN wr~'.. I ";'lJl' 'I~:; "1"1:.(,= ::~:::~.;i':".( t-),..P. r,(I: l';?.'lj).:.:~~-:.~ ._ IFf"j)I.I'::;'\~:~'t~,IUH1:3498., ...... ':H) ~. ..,..., . . ;. I. FonD ~;:PL..oru:r~ 4:"'+ 4.[1 :=:;r-r"UT'( . . t~(.','::. \,'i;)::i':l~;; 1'~V :::,';.'11.'0.. t:'It.JC'JCLD I':'\T: . .ll/~?OI).:J.'ll):!...i':':li' rl:~'rr::5t nEGlI'l~ J. ~~.~,.~..::,.~ Lir~if'l~~: lt2!JV~' XII;::;"'C:(J-;~.::.91 s("ll..n= "'r.j9~/.:4?J1' -.' tUJV: :;::0:2 !"Ie = .~ F t.) '~', C: ;-oJV i.Of:BP8 :~.i"~~i!: (J(I() i, j"'I)':.1 HO:'i~1 (i'O~';) 6.1~:;-(I'l1';1 'l' ;O~j:~,347 ~.'ORi~': (70'1~ ~ i'9'::--7't~59 " . ,G.D(lr-i~TEr\ l NI '::t~::;l) 1 rx: lfi "el...Fif~~i .;.' .. ':'.. .. ,. .. t. ~~_....a.. ',";,---,.' :..-.;..~!,:-.:':'\:.':.~I"l. 4\'11:~~';-jl:.. .1.1.:....:"".......--0;. .,..... ....'''..;....-t, .... . .,:,.. .. ~;:: "';'.+ '-.: ~"4. . " ',\ , ....._.... ..___~. .M _ _... ...... ~..-_....- -. _......_~.~......_---.~C"I-.~. -. -...........- ._~~.. ..... ,....,-.. --..---.--.- -........ ....-...... .~-- Ll\l N';'I r'ECt"\LL <:;<"r:1)-) r:r~iTT/t'lr-.:I:'J(" Ilfo'N);~:: TECH 0:::0 :.......\1.1 HR~:: :-:; l II~:::/BI:lr)' (.I"'~:~ Ii,!'::; . ~ -: 'J:;:i 1 0;,1)1:;' :~4(l::~! 1 ;,r::(:'~ILL 1~.1 r .. : (ip.....::l! F:.~,f\T:.:; ...tif.':'.I\ !:~F-Et'.l ':::Fl.z-C ::;;IL OR:)t;hED~;.. ~ . ~ ~_l Nt.: -f 01 (',( - 'OlE VI!) ,~ "'.:~324 . t) E: . (in , "' I::C-;<' '.. _'M"__'''~''''''.~ ____... ............... . .,-.--..-- '.-J~~I-':~l ~:~',-~-~, . :.H...'~:;:., ., .-_. I t-tl... t.., "., .l~;.. -. " ~on .1:" ."t :"(1:3 Htl.rE: ~5~:i,i~'I}'. ~':;~j.c)r,'! .~ . (; rTl'::N.r J. (li'I.--"-~~ _.....-.~ - .~_.- -.-. ~ ......- .....--..- -. ..~....~;~_...- ..-.. fJ.riIF~: 1:.t...:r:'?tT::': IJ:,:.jjrn:~:' eN r:11:~: ~!El.tIGLE.::1: J'I~j'i E (H:'~":NEn r-:i.}(~ D(.".'(f:'~:.:: fN'/CIICr-:[1 .' ..; ,..;:.;:,/,);,;. ::-:.4~.i);~:j c.~ .~. ~J .- :i l/'';"~\.;/':'':::~j:'> " " -....-.., ~,,,''''''''''.'-.''._-_. -.....-.---.-.... ...........-- :-~ 1I j\ . ...,_...._.._ .._. ...._ _._.. ".",..__". ........... .._ _, ..__._,_....._.... __..._OM.... _. .__. .._._...... ._......_... ............ ._.___.. .M_..~__......._...__. f;' "I.'''. 1'j"J"'. rt"...'III"".l."-"",.. .. I I .'OJ .l' I 1.;000,.t "I, IA_.. ..' '.L ./'l... ('U..t~;. i=-r\;t:T" oz.: f~R : 't'4t~r CINL r:'~=.~~: j:~~; ..: Rt.~nsF~. ,.sf;~:..i.'.:f.tFC( 11UI'~IJH', 'l.<li,:,1:s1.,r "'1.",....k.l"'1':'" 'I lp."" ,," . ..' 1 . L:OI' ... ...,'....;"It.l' ;.1 ,.., I ~ r. ,\ ,'~ t.... ~ ';.,.~..:. .l;~~. ,. . '.' \, ..;, F'Ar.;E 1. OF 1 " .' .. .' J..... '.' . ~... 'l~~~' . ..'.. ....... ,(\'1j I ,,'f: 'I ..: PLAINTIFF'S "'., EXHIBIT D '" I " " ON LIN!:: SERVICE INVorCING DV I UCs I ~ CUSTOMER COPY --, ,";';, ',~j f~ l,t u.o P10l\1I( O[C^TU" nO'JLCV^ll0 1../15 vtO^S NY 111110' sr:nvlcr: olnreT N1QNC n7J.fIMI fiEnVICr. DCP^nTloltNf tiQURS "'ONOAV Hmu rAIO^V (,.30 MIlo 7 00 PM gA1UnDAY II 00 AM to.-oo PM \1I1Eml1 fRliID[I)JDRD 'J/~a.nk 1JOU! NO vWlelCS IlCLr;.ASCO ~.rT[n !iCIlVICC Ot:rT. t!CUns I "NEVADA'S LAnGEST VOL.UMI!, ':.....~DE^Ll!n.1 I ACKNOWLEOGE m:CEIPr OF' THE PARTS AND L.AUOn L1GnO O[LOW RECOMMENDED SERVICE: I ~"')UlWJcoot -''JIII()III1.ATI()tj' [QI,lIlI'''(1oI1. H 41 ACCIMO U1WGf. ()l111(lfTHS COf\AICllO WOOl , , .. " ....~, WOOl ....'" "taMU rlll()Gl\.l..UtOOl . rAJI11 '.AII" ',uus . , '" "pallA'" " '.' '(RC[~ " I'fIOGII.WCOOl :1 tlA,&olCH(lO, CI.W 101M WKIA). :1 OI\[l[NllO Iltt\lll'ltD :~ , TOULCI.Uol CQAA(tltO TOTAL 101"'''-.11'' CORIflcao ,""n ,:::' " " ~ ALt PARTS NEW UNtESS IDENTIFIED 'REMANUF' (REMANUFACTURED) I.dl.~ \ if I~ )1';1':'" f<(:~.JA~ I<OW::~: 1', 81 E'';EI< ~:,::: 1 '7 HI4I.YI'IOflr.j ~,U!t... " I ;~ICn ~:::?'G3 lJ_P r"::o: W2Il(I:::1 ~.'l ... l FMDU'J4 ;':':)NI.l/~ 1 :::49~;;l LID ..,...f"",., ","RD ,;vO:'ll'lr'F:'" ...."-:.1.,..""~. '''Y . ,'. .. t...'... . _1\ .1' '7^' ... ..' .. I 1';\) :;i'.?1,:,13 ',': 11'~V(llCCl) (.'T: (j 1 i~'O/'}::: 1,): ~I';)~ '.;::": lJONt:: ~ ) 120$':":: ZNS\'(":: (I'~:;~l,9;, SCL.EI: 1)'~2119 1 --- LYC: HV 71):3BP::: ':::"(1(4:: 00017')t)'~.' ,. ",,' . (Ie~~:.:-:I.r; 't;!,)Cii'll;:rt::r~ IrJ::7::4~,(;l n:: 16 ~.._~'.:'_ :,;"':,7< ~;'\:I"~:~~~~~::"":';'~:"""~' ....:;. -"\\., ,.- - .::... ,. ~ I ':~J3~::24 I..A~:; I... FIJ:\::i DAT!.:;':: DE;'31 N~ 1. j 20"~'3 ADV~ 302 DC: ]I~n I-10Mi:';: ( '11.12) I.:A::,"071 ')I l~()I;:I<; ('i'O:~ j 794....,4~:i9 CLI~f.\~; I , .- ..--.. '" - . .," I' .-...-.... ....._- -_..__._...-..~ - -.----"- ......- ...----.-....-----.-...--.-..,---.-.....-.--.... ..-.- ..-.-...---.....- ....--- -- --. ...---. l.N G05 LE,:r ;:<EI',f( PC!Wr:.r, WIN[I()W ~Nc:..j::: TECH (I~{O U.)11 HF<::: ':;(11:' '240:31., r<EGUL(-,TOI:;: 1:'271 hlnTS HAVE EiI::.iZtl :~:F'ECIr,L ORDEr-:ED ')['-::3(: . (. B .00 ~~ .. " . CC'-)'. .. L 1 N::: rOTAL. .. DF:!" r D _.p- ..-.-.-.---.--..........-.........-- -.--- -..-.-.-.--.......-.--.-. _.-..---,_..~.-.__.-. .....-- - ...- -- ......- _._~_... ..-----. '"'-' .0(, ro.r ,!\l. -CH,~II..\(;r-:.:: Ll'-\B nl~Tr:: ::;i':5. t)(I... ~:.~...i. (II) 1~'nf:'i'lT I CiN-----.-----.--.. --..-.-'- - -- .--- --:--....---.-..--..... .....----.---..----.. - --.. ..--.---- i:n'HEI~: R:::F't~ r R ORDt:r~~~: 01-1 TH 1 :.:: ',,'r--:H 1 eLl;: ~ r r.An' or-'EI~I:n i"O~ 1'11','10':; J.rNGIO,1I j J /2(J/9~";.; ';~.'n::::;: t.} .. 1 !.: -... -.. -..-- --...... _.._.,.__.-.-_._..~...... ..-----.. ----.-.-- -.....-- ....-..-.. --.--.-. ...----.--.--....---...........--.-........ ,. ., ~/:, ! I: YOU hAVf:: I\IJY C!,-':=::::T 1 CII~::; ("l~L ,F"~fi;T ;".::: r;f:f:. NEW Ui\l. E~;~:; (:'l(~ .. ~'L"'- ,,:.c, '::''-1"' ,'M.ot 1'1111:"~I'Y r I~-~''''_''.' '-'-'r .'1 II \ , . <I I q;SNTlF1ED f\E~lAi~LIF I., i, . f"AOE 1 OF . " "\ .' '.~ :; '.1 ON LINE SERVICE INVOICING DY I ucs I r"OTn"~R rnPV .", r:: ~~~;I~'I~~;~:a~'~lii-b~ 1~~IUd;d'l~ you' finn' hili Fll~IS(:Jl~1 !I"( AI,I DATi: rlflW"lCOHlAtllD I "U " ,1 1- t.th'\IO!\1 I I'l't ioU UAIl "U t1,Il\OlolCtll,'.I.CIlO " - -0 C'USTm;[n nEOL:r:5rs NON.W^,lnAN1Y !'fln rs '10 DE SI\VED --;-II-rT!}~l-nl-- - -rTl\ ; I II ~ ~ :n i$,', ~ I w ~ I I ~I~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~IX oc ~ ~l~ ~ .! ~ $ [ ~ ~1'2 ~ ~ Q _~ ~ r.t ,..} Ii_\(") Vi:-? "I~; 1- U..e (01 ~ :i: UI ;. _I ~ ... ~ v, 'I' .' t:' l~ It: I~ :J ~ ~ ra ~ . .~ j ~ ~l~ ~ ~ ~ ~ u q g ~ ! ~I~ 5 ~.~ .1 ~ ~ ~I~ ~ ~ ~ ~ ~ b ~ U % a. ~ ~ ~ : 2 3 4 I 5 6 7 0 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ~B' . ...... c: '" T 1\l'::TAI I o:;n" I.'-T-;;:,-r,,-,'" O!:'n I IO:-~ 1:'1:.).-, o:,.-:,",,:,o?l. ,""~..J._ ~ ~ "' ~ . w ~ !i \! u ", -' ~ " '" ;: ~ .. n: ~ Q u w It '" ., '" .. .. ~ .....ll,.. (r;H~') - "L.lAU~I!9.1tAO~llt"'Ulll"l>l '\lnJcct 10 tNl:WIJlO"'1Otl l[~LE;;;:.CSIOL~' uICON"IACT. ~'Ul4lJ .IJltI X ll/r. J . nll;'I~'llU ...~....:._ .aM- -- --- ~ Ill.'......'.. .. ....' <I.,ndUl....-rt~(/W-' CU\!. , 1" "" ~~,_.. ..llf.,....".'I......I.....C!'''. '11111. I '.~fb('::ihO.,Jt I'" bfhwlrpAol1ll1l" tow It')P\f ilOllQ .,1" lIt(uu'Y F!\Ollfl..l" Yll\I.lld..,.." t,..~tU I!IIt e~"lf lilt Wtl\oclt I" fl'J'lKl'" ollnl,ng. 't1lpttl<<lOf Clt"""., It,...,,,.., Mil' . pfn ",f(Flamc., ~n ,,':'nCWl'~1f Ofll"'~ Ie hNlt '''' ,llI')UI'(olltpWlIl/ltltlO, arid 1 Il/ItFlt' 'Q'fC I....' Iht w,lI,d, 11'11, trt 1013, .~tf 10 ~'Y' I'l('I(',1II lhllll\lil'll'ltF pro~'d If\ StclM\ 1011 161,108 ,to 0' !Ilt Chi C~a ot Nawad' In 11'1. tw,l\llfO.,.tlOOll ~ ~tttlLII'Yto f(,lltdlNt blt,I...r.be,,:,pcn'Iblt'()ICMfO\lI'IIdItg:II!""""flt\'flII~JI"""11no-''''loI~tlI01\al ~'cperty'rlllll'~e ,,"-tit ~ tilt' dQ",IN"'1I(II be held In~,tJIt'Of 1(1" (W d",,,,.g." lilt wa 110I:10 0' .>tltle' Itlt ,nlhl.' wrho(h!,n UllflllJII,lld, ..tC11n/~ 1)1 ~1l'lJI'tIl4' call'o bl'tlfldll\ll d.ll- IPI" tOI'~(II W,,",lIIIQ. wt AAt NOt n[SPO!<jSIOLC Jon LOSS or Ptn~ONAL IT["'S On VALUABltS Lcn IN \'tHlCt.t out to r1AE OR tHEFT WII'LE IN DUll POSSESSION fOA R[PAlll DR StonAOe. n[/,IOVE "liD tAKE tilE'" WIT" YOU TERMS CASH Uf~L[So; PRlon AAnANOEME:NTn ARE MADE '!1~ TECH OPERATION 01, 1 111= t HRS .22-...I.N~:TALL :::OP REr:ALL W IR I NG ASSY CC FtG I FAILED PART OC AUTH TECH OPERATION HRS CC FLG I FAILED PART OC AUTH TECH OPERATION HRS CC FLG I FAILED PART OC AUTli TECH OPERATION HRS CC FLG I FAltED PART OC AUTH LA:; VEGA::: NV 8n 08 LIC: NV 70:3BPS :;VC ADV: :'::8'~ WAYNE REID 92 **VIN: IFMDU34X9 NUA13498* FORD EXPLORER 4X4 4D SPT UTY TRIM: BP LICEN:::E: NV 708BPS DD TRUC MFG CODE: 055347 SVC DLR: 055347 SLM: 80 STOCK NUMBER: 00017909 IN-SVC: 092691 SOLD: 092491 ODI)METER: LAST: 24501 CURRENT: 25189 AVG PER DAY: 31 PER MONTH: 930 ....*RO 27675iH-X *TACi 6116* KCtWALK(lW:::~: I, STEVEN 5817 HALFMOON WAY HOME: ~ICtRK : (702) (702) (:.45-0719 794-7459 [lIST CODE: 1FA WARN I NG: PO:::S I 8LE RECHECK 11/22/93 12/18/93 09:46:1 ****PROMI:::ED DATE: 1211:::/9:':: TIME: 1800 *** MODEL'Il U34 ,-'" ,-. . ~ . . .. .. ,,--.,.., ",-' -...- " " ._.,.,_. ....nll. '-'I-"~ ""~o:"l'. ,-,,-./. 'IT "I- 1 J:'Mnll'"::il V 0:) MilO. 1 ;':JlQr-t , (.fl')fjOllTH orCA Tun UCUl(V.vlO LAO;; ...[(lAO. NV 11\1101 S[IlVICC OlnCCT Pt.ON[.1I77 (1')41 tenVtC!: DErAf'l.lMWT HOUns- ..,O"JOA'i THnu r"IOAV e:lo AM lO?lXI I'M SAT~nt"lA't' II 00 AM 10 4 00 Pl.. NO v[H'ele!> nnrA'.irlJ ^n[Jl r.r:nvICt Uf'" !fDuns C1hal2/; (YOU! I ACKNOWlI!OO[ m!CEIPT OF THE PAnTS AND LAuan LISTED OElOW ,~ II ;~ ~ liul\:i "'-. I'NEVADA'S LAnG EST VOLUME ';~~D[ALEn.1 '~ECOMMENDED SERVICE: I'flOOI\AUCO(l( _'ftl'OllllAf()lU , . ,. GliUWUAlUD AC''''-10t,lUAQI YO .., .. DUI1t(IttHl 1'flOI'oA'" IOT"LUIOfII COAAICflD "''' ",0'"'" 1014',,",11 (Wlmu I'IllClfrIf 'Alln W"TAI lOfALCt.hl COqnlct(D lOtAl. ~, :i"~' I ~ ~ .... ",",UI!Ulljf, "''' "''' """" rl'lOOll,lt,lt.oo( """ 'Mil "U". kJltOfAl. fflOOlWICooe: """tHOll, "'" 10,IAI OfID(J~rtO """"" : ~ AtL PARTS NEW UNLESS IOENTlFIEO 'REMANUF' (REMANUFACTUREO) ~ I I 'J\.Jf:',!. .<O:";.:-il< r, ~~:"jl:\'EN ':.",;'::: 7 H?\l.t!'jIOlC.N H(~''1' 'r,'1141: t.: I,:. ~I P h'(l: hl;(/:,.;r';'!"-<i J FNDI.l:.~"; ,.:.;,nr.'{'} '::~~'~I;:. i:d) "J:.". ',"f'I') c' r ' " "', ." "F::5' .. 1'1'" .', t.. \.., i:',.,~,.,II'.I_,\ I..~\--.,.. '.', ./', fNI/I."!.I.CI ;'\ :',1': (1_:../t;::/~;'.~ I;.: 1 ~~~ ~;,;/:o 1 i,.j'~;',..'C~ O'};;:{,';';, ~'~":I!. LI: 1~-'::"1_'" :.. l C: I\~V 7(1;:: ..:::;0':: ':'; r;.::f : fin'.> 1 /':~I' ,';i ,,..,, :, (..:~; 1.'I:'Xi;7,.:: j.;'.. ~::~.'.I :):.:~ :.jl'frr.-':~;: ::.E~..i r joj: 1 .~. i ~;\')':" ~ lI'Ii.~r. ~ .(.~! ::.~';';~: ., :;'j 'iLl;"': ':.~tl') DC: ti:.:,. : ',~!j'i(:! \ 70::: J . ,:..:j :5-(1 I j ,;. ~-.::~JI'~l~~ !.i'f)~~) ;"."I!~"':"!'::':I r ,! 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"':=1f;[: .", .' :) :::f'=' ON LINE SERVICE INVOICING BV I ucs I rIICTn_tCD ('('tOV '''~;\~ /(1 \ ~..,-' (" \) 1-1Bm1 III SMITH .:t, I,. :r. 12TH & MARKET STREETS, LEMOYNE, PA 17043 (717) 761-6700 HOURS: MONbAY-FRIDAY 7:30 AM - 6:00 PM !I H ALL PARTS ARE New Ut'lLESS ~OTED OTHERWISE, I ACKNOWLEDGE RECEIPT OF THE PARTS AND LABOR LISTED BELOW , X HOHALI<l1I'ISH!, fiTEV E '1800 CHARLIlS Ill) APT 1m "m CHAN I CSBUHC3 CllHREm,AlID !'^TRS: BEG Ill: 022795 Anv: 207 DC: FMC .. IID"'F: ('ll7) 975-'nb{' HH "lORV-: (;' l7,)_,?3~..,J. 596 PA 1 :;'055 TA~: OR65 N P no: N29354-6 I Ft-!\)tJ;'l4X911IJAI349R TAll <;'2 FOHn EXPJ.Of.:rm 4X.l 41) SP1', lln' ! IIVO I CEl) AT: ..0,2(,2,7 <?_3,.i t 7: 10: 08 r..r r:: llR 70BBPH " " DonE: ()~!2';'~~. ODOMETER !1I:4~628 ..,.., ... TX: 115 ',f,!', , 95058 .---------.----..--....----..----..-------..------------.----.---------------------- LlI ~t . 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' HU I PLAINTIFF'S EXHIBIT F jlll"I' d j ,~ ! , , LJ IBIBm/ 1..J III SMITH ~' ',: .. ." I .~, _ .1 ' 12TH & MARKET STREETS, LEMOYNE, PA 17043 (717) 761-6700 HOURS: MONDAY-FRIDAY 7:30 AM - 6:00 PM T ,.\(: 'J '::..1;. ,.. ;':' :;:(1 = (:-::'-1 " ~;: I', _. :I:O:'f.J1 -l'-:.:,': "/:!I,. I ';.1 ':-,':'.: '/'/1_'1 t~'ni:::'~ 1-.;-:"I,IJ';'!::i~' ",':1 1)[.1 ':,1-".' I!T\' ~"":"i':"~') ;.,;:"-';,,:, ":.11',1 .: {I i! [, AtL PARTS ARE NEW UNtESS NOTED OTHERWISE, I ACKNOWtEDGE REC"'PT OF THE PARTS AND LABOR LISTED BELOW X : i'q-),:.) ",," .j,::'i " , , 'j' ;,'; :.',' . (', I / .' ~ ' " ';', ('j',':,.';;!": -,';::, III'/t I I '" i 11 " , .... ~ , t (" : r 11~ . 1 I : ~: : '-j f I :~, , '. '.:,1 ',I (. ""'_:."~ ,~ (; I.' " I'" ..,..... '-. ~ , " )- ...... ':;. 1':I-..(I;,;;"TF1..' "\'-"l .' 'r,'":' I -j:~ I ' i' , '. 'I;i" L :.;'.,.1 ii ')' .. -. ~. .-. .. -. .. '!ilil " ", ".. J',I::IIP: ~'I:::} ?~.. J , ;- , " : r; I ~ I I (I ~ . .- ~. .. ". ", ~. 'M _. 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','01.1 HA'!::: AllY oU,,:.,nGl'j,; - PLEM::E SEF. KE'/Hl !-IOUPT t.. 8 ",;it!'fH FORD, THE HOllf'S TH/,T f;EEVICB BUILT dt: PAGF. 2 Or- ,? a " , ' 1'1"'/" .... 5.1 ;1 !ll I 0 " ~i ~ '2J > ~ ~ ~ Q ij a ~ u ~tvr u " .~ . " '; :/. ~ Z " z I 0 CUSTOMER ~ IBEmI u III SMITH . J ' 12TH & MARKET STREETS, LEMOYNE, PA 17043 (717) 761-6700 HOURS: MONDAY-FRIDAY 7:30 AM - 6:00 PM 77Y'_ 1;J .)() I ACKNOWLEOGE RECEIPT OF THE PARTS ANO LABOR LISTEO BELOW X ALL PARTS ARE NEW UNLESS NOTEO OTHERWISE, .::'..it.13Ef.:!. :~Hr' TAG: 0~4S ~ ~ ~O: ~722~8-J lFI,ILI!.l''::~::.';.;llU:'...! '::::.I'~/f:: T.\:! ",." 1'0,,:1:' ',:':f"!.C',~:EI:: -j,:-I ..Jj;I ~'!.::) 1.IT'{ ,: ,\. t...,.!.....,;.:: '''11',7- (,-":1,' . ',-. ('-"1/'-" '...... 1 '-;'0. ';. I. ,.... _ ... v'_'. ,,'U l ....... ..~:. ,:. J I J,' _ _ . _"", . d l L1C: liE ',",:'f:i::;:'S .--- :':.u.; i~(I~!'=.Ej. ~-:'l ,".;\'!. .; ,.~)t... 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[.y..: Tl1 ~.::l S'I'~:'fEll!. ~) ':~j:r.: ~..r,:::-' f_II:~;.C~"'1 Y"!'] U!I it J:~"J l.!.\ f(:! .;.j:CI j.;;..'fC:H ~':O'l'l: O'rY t ,~ '1 r, --' r-'~I(:l:; E E>:T}-"!!rJED " i::1 .'.-\r:."~' j'P.:i.I:-.Fi'~ 70 .. ..' .78 '.. ,) '~:'!i.L>;:'::-, tl.'/5 .: ",e.' ,.... .' : '; ; :: 1i :;:;~: ::::,2,'j ~~:';::i.'~:I:-: .:::;'3':' - H:\'rqJ~ 7..20 17.20 r".:.:.:T:,' :'.:.tCl.:Jl'; J -1. ::0:-: ~...~8 .~'P':.)"iJJ!r 88.('0 '!I'lF ';'O"!'X'_. -'f\r."::"~' e, tl)2.7:. ....-.......... - -.. -.. -.. -,:',.~"" -.. --":~'.";- '.,. -:"t' -:- -..;.:: ;:; - -- - -.... - - -.. ... ..... -.. --........ ,... '-'~.-I'.".I.;" ..... ~ . ,'\, I' :.1".4 ':" _ _ '. f!)' 4 l '" .t-.'l ". - . . I" # 1_.~,:j.~,.!.;.L..!I..l\..-.L c:8.(.j) "'" ~ :-?':.1r:'-TC.TJ..L ::. (!~. '/S :. '.~".. ". 1",1:;;'7. ," , ... . . . .; .' " I _ .~..'. c. ! ': '~;.~'..:.~'\~;.gRD /,vc 'l'i..")'1',\L- CH ~::"-.l";"':'. J "1'3 .:..;,. '.::,,:.:.':: !~...,;.,::::,:::,';':, ,P(f~ '. _. ~_.;:...::~~:. ;~,:;:~~..~. '.::,~...... .... ... ........... -...... - ~ ;;:~.:.;;_ ; \.:~" .:.~ '.' '. :'. : I ': .; r : ,.: '.. ......_..~. ~;'..~:: (.,\H un. '. .~; t'"J'JI;'P1-:!-;' r";..,': :. r,f' PLAINTIFF'S ~ EX. HIBIT .. I~ I , ~. ,/ " \.. , '. ~ " i ~ .~ . !lI .. :J z o ~ ,.' I-r&ml -;;TfiA '::}U.\.: ,_ .~...;~ U I , ..' :,.1. 1lI.-SM IT;H~ ; : I . , 12TH & MARKET STREETS, LEMOYNE, PA 1,70 (717) 761-6700 ": ' ! HOURS: MOND ' I I 'J 'I .......-....... _..~,; . r..,.", - -:..,........ 7:r~ '" .... .... IACKNOWl.EOGER'ECEIPTOF ;,.../..... "!l THE PARTS AND LABOR I LISTED BELOW X ' , .. .. "'" ...L..j......- -....I:'..._J_~. . ,: ~ , ',- t ::::::,1.:-::'1::::-::. F:S_,T,2VE:' . '" ...~AG: 0708 , 0 0. ,21' .j:.~-~ :::;~.!:....:>~ 1Fr'IDU~3iIX9NUA13498 ./ ~;, ~l 92 ~ORD PXPLORER 4x44~ :'_""':':'.::'.''',:'_I:.~.':.:..,:..::.,',.,':...'-:.~;'3:;. "PI-. t :.'oJ~~ ~HVI.J[C~O: AT':"' "~-OI'172'~J - LIe: liE ~"C;8BPS I ...... . I, . . . ... ...,..,. . ....1 ..... - ~ ,~~./:i:.(!'.:.\~~~.i,'~,~:$< 'DO!:,,: 0\22'" ! i i ,"'IJ ::~::=::"~:;:!~~~-~:.~~.':':,'..::'.:'.:..:',:' .. (IDD:~,E!.E.l::'m;6'.99t~::~,~._ '.l-! ,....~.. ".j'l ~''''.-J7'J~'L''1 ,. ,.:,.:.... I ; AO,; , "I.t" I , ,. . ! t-" I : " .... ..-..--..----.----..----..---..--_____u_______________~-----l'" R .~ .... ~- .-...... t....., , I . . .. , ..; ... ~ 1 ..... I .. ' ---..i-. ~ ... ..:, :"0"....' CU. ,'LUG ~L"h OUT ",,,.!~., T.,cl., ",,, L....~'.ll~S, ~,.,' I .. ..,..... "/D l-"~ ~-"'TE~ ".'D 'I'~-'Ll;" 'IITLL'" . . - '. '~::'\'f'\ I): '"n ;;......H. 'R .t~a _0'':'..11 p'.' i \~ j '... r.. I ' ~.... ""o.~.,~ <>rt"G' . 01' .'R----."lJG AUTH .'~ -. :..~.. ..J'.r..r:....f~ : ..!.f . ;. '.l'J cJ:.....r:.:-L.J I _, -.....- ",M.."... -'''''~ ~(1'1-' . , .. ,. .......-1:.._\ :...'.... ;..\.':...:.....J L:'l;'':'_' l'. I':,.: , ;, '.1..'11; . J:,I~.~\...r.l.U,' .'..... ':"',''='!'''!: . 'lr:~'L;"""",''''''r/ll': ""'. I '::!'C"r:' OT'/ 1'''' l . '" . .... ........ 1..1:.... 1\ ... J., a 1 . l; r. , . J.' ~ ....., t .'oIt ALL PARTS ARE NEW L:NLESS NOTEO OTHERWISE, , , . ~ I ..I ~ f ..,/i I o' ~ 8 <tJ> :.~; : .~ ., ,": ... \ ... ~)~:~ A :~L~~ :.:J C~? 1 \ ~ '7':-:";':; .;..; ~ F':"U~'l:'-CDCIL ';~-l"i' :" 'C(.:,.;,;,.1'- Q; ~ ~.. (1...: TQ~"A!... - D8P'f C. CHG TO .77'.:i0Ji!::..!I~h: 1 . .... "-".~--".--.-: ~:-,:::,;~,-~::.~.>~:-...,-~.~~~~;~~~~~~j.~~~.~=-_:--,~~~ {' ,,'. .1.. '~;:'I;''1, '!1 " :1;.I:-1TI)TAr~..:.CH)~HGES"~.i:.'im)olnj 9r11 .~...'~',' .'~' ~ .i l' r;:'"1 ..:,~ .;:" ,.' I: ',.', ;' t'; '~;J:1'i..) !,,'I! e.l l'~'l))f;r10 on 1 .. .. .. '.' I .. . R oj .. . , . . " . . ..... ., , ~ t... I.... ro r.. . .. ... - - - - o. ... - -'. - - - - .... - . - - -, - -... ;,,-\,,':, -_, ':"~' - - - "-'-'1 -..I-)U-'F'-..:.'~...-R).')...!)J. ,c. \ rr .;-. ....,;.: :U..l~ A~:"i \;:"2";7-::(:':::;' .. :::,'::~'~E :-;::::E _ _ T. _ "-f . \ l?J ~~.:::';;.: :.:-.r-~j"J, 7Ht' H.:J:USJ~: Tr..;:' :;;::r.:oJjCE; l:;UILT .. \..; I PAGS' J l 1 ! \ .. .1 '. ... .iil..;!YI";,i\..:\ . .. . I: ;.:: _:: ;.i:, .j~,; ;:u~':il) 'J'il ~'l: j,'; j,.,:~. j" '.. -..-----:- '.... ......... n_._... , " ',..:>~ :~ .,''''f . ".~;i~~;~ ; : .- ..' : ,~,~'.:i:;:~, / ACCOUNTING :":' .':,', ", ~ i.11 ,-- 'Ii;' 'BIBIDI u III SMITH f.{jt .1, ALL PARTS ARE NEW UNLESS NOTEO OTHERWISE, I ACKNOWLEDGE RECEIPT OF THE PARTS ANO LABOR L1STEO BELOW X . ~ . I:tn~ :. I. ,':1 g 'i " ., f ~ , < S c ~ :: . . ~ ;"t1.ij t lo! '=. " fl,' 12TH & MARKET STREETS, LEMOYNE, PA 17043 (717) 761-6700 HOURS: MONDAY-FRIDAY 7:30 AM - 6:00 PM .....;;..7 ~E :~.:t'U..L:(Ot.:S}~ r, STEVE ,f ;):: \.L; 'n"E i\ 'IE :iEI'l '=':.nIBE!~'LJ..Hri GtJNBE7-:LAHD DA1'E3: EE~IH: 051997 ADV: 212 DC: F~IC !1:.il.IE: (1'17 j 774--4050 !:ORK: (717) 73';"-~301 I " r TAG: 0602 C P PO: C79411-1 ~ 1.!"I,tDU~'~X'i'llUJ\13~98 TAll ~r 92 FORD EXPLORER 4X4 40 SPT UTY , PI-. 171)70 I~IVO!CEr.i AT: O~/27/97 16:39:=:(1 LIC: HE 1')8BFS l:/QUE: ('52:"97 ODOMETER 111:75547 PROD: 081291 ' ~ I !J I J I T:<: 115 :il -------------------.-----------.---------.----------------------------------- C~ CLU1'CH !1AX25 I~OUr, nATTLlllG !IOISE l';~EJ~ prDAL !~ LET aUT ~OAD T E::;'!' _ FEf;10V2 r.li!:' D! 'SAS'3EJ.lBLE: OP- CLt1TC'HL0t1D T:;;~~~.I~'::. ~',~SEH;,UL '1'F.:~H~3. REPL.l:CING .~l..L !lE.:-E3::.~.r.:.~' -':'.':'.P'j':::,. F:EF'AIR TRAIlS.. CASE LT Fr. :EII r.;n1' :"1t,!:,:;:,EP l),:~=;:-RIF1'IOll HGTl: :,':<':".,:.:2S':Z -; ,)2'=2', " r:=:/~F;IHC""t ASY - r.:OLLE F:,:('~:::::::,!'Z -,),:,'::; !:' F.SJd:::IW3 .!..'3"t. - POLLE ,,';,:,:;,!='a:'z ":'1)1,'; ;.. i;:EAr.: - j'1.;IH:=.HAFT ':;'j'li Lll ~~!':C..l227:: :.':,; C -it E 8 :'~~ ?;',:;:.- ,',;:'\J'i':': ;.'!.;c-~, :.:: ::;'~7~ ,. . u , :;'~.i C.;;:. E ~;. ':~: :~ ;'1': ~~FCTZ ~ e c ~ ;.':.::-j:2.;''j'2 ~-:'f.IC,.:tE:::'.':.: ~ & r.': l':";:'E~~'T: ::'HC.;t-E'~:'l':: :-,!'-'O.:r;: ~.'~Z :.,f'C"i:'ES':'::~ i.'!' ~~_ i+;: ~.:':'~ 7r;:~(!:=:: .. ;' ..!. : :-:. .:.. 71'::::, .. ....:'.2.:. . ''':.'::';:<:' .. ...... .... ... .'-' .. 7.l'.1';-,; A '.~';".1'; ~ ". ":"~: (! ,:;. ..-:, .. ~. (.:: ,) ., 7.:'.:!.'?--i ' ....t..17~ .. O:':l ::.j C ;:'.;f:':":: ."-..!'!~:'~J!l';' L/.F' :d,!th~~n TECH 104 LAB HRS 11.G C 484.0G BF:ADEP.., STEVEn 3F.AR!:ro 3S .".F I 110 .~'.~~'i ROLLE 8EARI!lG AS1 - t~EEDL E:E..l.r;; I :!i3 o':'.:;::Y RCI1..LE 2:~:.Ri:aC AS'!' -, paLLr: ':::H':~;:"f A'=-Y 0t17?l.IT 'rTROUG}!-OIL PAss-spa .1~~0~GH OIL PASS-SPO E:EAH!l-iG :-:;n.;I];EF: - HAIH DRIV '~"7F:'.JU,3H C)IL PASS ,.'rFOUGH-DIL PASSAGE '::;'IOHSHFiJl'IIZER ASY l PLAINTIFF'S EXHIBIT 1- ,'r' :;11 , , , J;:EAR!HG !iOLDEf.:. 0T1 PRICE & E;~TENDE:' 1 49.10 49.10 :1 .:'1.18 61.1::d Ie 171.80 171.8C 8 1 C 28.32 28. 32 ~ 1,-' ""\....83 ~...~'=-!B .... .;../ . ';". . ;:;.... ." lC 13.33 13.331 lC 60.57 60.570 lC 21.4~1 21.4:3~ 1~ 329.25 3Z~.25~~\~ :8 III ., J I IS E,I , lC 14.92 1-1.S'2-,' Ie 8'i.5.:- 89.::5~!' 1 13.4:=: 13."l8~tl 1 4.25 4.25E'j 1 109.07 109.(17 E I 100.1. (I~ il 48-1.00~ PAGE 1 'JP ol'r " " --.......- '~.""-'-."",--, ~....~- . ~ ~'.t;~""l \,'1:\r f'j:.!rl!: I ~_ .,..-,:or,....... ~v,./r::tJ.. nO,1,;:t H,~.:'K~;::r:} 70\\T;l"lG 19~ti ni:J~eT1, ";t~ r~unl! Gutt~mh'.r'l. J'^ 17:l~~~) fi '~ Road Service , !, " __.J. (717) 3:J7-~} .3. IIAft_, ~ ::;' A r~'I"lUU[t'llllll" -li;n '.;! ..) - -1," ~ PM - ""I,l[~..(..~ (II. - ,-- "1.0',[ ~.(~, ..~. t.\ .~ 'C lie:..... J~ ..(tl(J', ..I..,(;l~J:.,1' .t_ //'/- "'011"[1' 11 " 'f.:. II; 2.. I.,,) .1 f-b' .... l/~J fi' f.n., .J..) r', oJ C. .....''\1 ..... r:: .k~ (,.",d AI'J() LOCATIQN[)I'V[JllCl[ R.. K-r:'~ + r 2tjY 'W~".~~ ",-d g",plrJ.("'r:"~ 1~"'2i' t.J O",YUI LJ, r.TAT~ 1;,~PlA't,.g vttllCltlO "0 IIlf;l~l[nlDOW~EIl M ('I',',,<'P5 MILEAGE SERVICE TIME EXTRA PERSON Flt"SH FINISH FINISH $TART START START :J.g ""- TOTAL TorAL .. TOTAL REASON FOR TOW .. SPECIAL EOUIPMENT [J ACCIDENT o AOANOONED o FLAT Tlf!E CJ SltlGLI! LINE WINCH:NG CI ARREST o STOLEN CAA o OUT OF GAS o DUAL LINE WINCHING o UNREGISTERED ;aDREAK DOWN o IMPOUNDED o SNATCli DLOCKS o TOW ZONE o LOCK OUT 0 o SCOTCH DlOCKS o SNOW REMOVAL o START 0 DOOLLV TYPE OFTOW TOWED PER ORDER OF VEHICLE TOWED TO Cl SLING/ HOIST TOW o STATE POLICE flRSTTDW O' /,' ;& A.AT BEDI RAMP o LOCAL POLICE /. .1], S 11, ,II-, 04JJI/' /hi.t "I! o WHEEl. LIFT DOWNER SECOND TOW 0 o DEALER STORAGE FROM TOWING CHARGE , I MILEAGE CHARGE .-, I TO DA'tSDS 'I G. ,00 PAID BV t:f;. l'Iv"l EXTRA PERSON I Cl CASH ){: DRiVEns I CHECK L1C NO, SPECIAL I EQUIPMENT o CREDIT CARD OMC o VISA D AMEX "" DATE LABOR CHARGE .. I , , tCllO, , STORAGE I CPE7%R 5 SIGNATURE DATE - ~.O''l"1 " I IJD , .!l I T"}CiO~ ~ l., , SUB,TOTAL I , '~I!!'j!,/!Gw.'~~kr.,.),-Q/~ o:-,E '-"-Il-Q';' - "\'.." / , (I '... :-:t"1A~~;f; TAX I ~l!:tfrcut AELEAS~O TO DATE 'I - L-. TOTAL :J (,. Ir) (l 3122 Not responsiblo lor Iou or d"m.1plt 10 voniClo In caso of lue, lhell or any olhot causa beyond our conlrol. Thank You ; I' " i' ;i , , !: f ;i 1 I I i ! \ \-.'\. - 1-1Bm1 u II SMITH .' 12TH & MARKET STREETS, LEMOYNE, PA 17043 (717) 761-6700 HOURS: MONDAY-FRIDAY 7:30 AM - 6:00 PM - I ACKNOWLEOGE RECEIPT OF THE PARTS AND LABOR LISTED BELOW X I' ~ ALL PARTS ARE NEW UNLESS NOTED OTHERWISE, - l~ j~ ~; IIi ~ -~ ~ I d ~ ,.!, - un._____..____.__ INVOIt'E TO nn____...nnn____nnnn 1,IMnt I'OWSl;J. SIEVE III! I-IAIN€ AVE ArT IE tf.W rUl1BF.II\.AtlD PA 17070 11I.11F.: (7171 774-4050 WORk 1 (717) 737-9301 ------------------ FOR OFFICE USE .--------------.--.--------- I~: 0276 Anvl 211 OIB8~1S, INVOICE: rRELIM CUS C LJ TAX RlUS: INIIII INVOICED AT: Q2I03198 09110:41 mo]l~E1ER IN: 8$23'5 DIST: Ft1C DQIE'i BEOIlll 01/16/98 DOllE: 02/03/98 .m_m_m_ l'llIVER/OWtlER IM'ORMATllJIl -- INVOICEs C9m6 Y.OWALI'OWSU. SIEVE . 102 WAlNE AVE AF'T ME NEW CUllllElI\.AlID PA 17070 HOME: (717) 774-4050 WORK: (717) 737-9301 -------------.---.-- VEHICLE ItrORHATIOtI ---.------------. VIII IFMDU34X?I.W1I3418 LICENSE IAJI1PER: lIE 7088PS 92 FORD EXPLORER 4MD 4DR SPIUTY TAN DATES IUSERVICEI om?1 PnoDlICTlOtll 081291 ._-~~--------------------------------------------------------------.-.-----------------------------.-.--------------------- CUNCERN 51 TOW IN, HN STOCK INTO GEAR THERE WAS A CRUtlCH tlOlSE ~ND DROVE ARlUlD A DFtRATlON TECH trolS AI1lllJlT LITTLE AND TlEN WOLlD NOT SHIFT AlIINl10RE JUST WEfH IIITO REVERSE, SlUCKlllGEAR 163 10.0 460.00 rllnRl'CTIOlI DIECK {f'ERATlIJl OF TRANS. m.R AND DISASSEMBLE AND REBUILD TRANS. TrCH llOTES REIUCE CLurCH DISC, PRESSlJ!lE PLATE AND SLAVE CIL. NOTE: THE ENGINE HAS NlIt1Eflt1\JS DlL AND COCLA/lT LEAKS. PART fur.BER POI rlOTE DfSCRIPTION F~' E8ll 7030 D 'RIl/IJ - TIlIIUST w-sro FMc' E811 702? ~ .SPAcrR -SPO pro Fm 7114 C SYl/CllRIlNllf.R AS" - FtIC' FOIl 7017 A GEAR. HAItlSllAPT 4TH FtIC. Fill 7107 E RII/IJ - SYtlCIIRONIlER FMC' FOll 7101 A GEM - MAINSII4FT 3RD FMet E8ll 7025 A DEMilIO ASI - ROLLE FMC' FOll 7120 A BEARING ASY - rlF.EI>L FtIC H71 75)0 OA DISC ASI - (I.UICH 001 F671 7~50 OA CORE CHO 0(11 Fm 7550 r.A CORE CPO FMCt FIll 7~63 D FtT ~ CVR ASI-[L rRE (1Il1t Fill 7~"'1 8 conE CliO 001' FITl 7~~1 B CORE CRD SI'(l. EBll 70;t{l II 'RIlIO - TIflUST W,1SIlE spn. ERTI 702? H .srAcER m;. EBH 1M/) A DAmE liP ~'RO Fllr. CAll 7n4~ A RIlIO liP 8RG OIL FMI:' r51l 'AI07 A PLUG, SlnFT HlJIJS1NO rMC E81l 7111 I ~ A ~PA[E PLAINTIFF'S EXHIBIT m - .... :Vf, ~[ID .. l; - !! Q . ~ :f~~ i !l! . ::> z o ... I OTl SHL IB 18 I m.14 11'j.14 a 1 IBJ.82 184.82 iUK: 1 7('.81 20.81 I 15).45 1'j3.45 " " I 40.37 49.17 i'7 1 13.b7 13.67 I 79.50 79.50 51 ;.; I 7.00 7.00 ! -I 7.00 7.(1()- 1 75.83 7~.(lB E -,I I l'j.or) l'j.()(l : -I I~.OO I~.oo- i ' 1 6.04 ~.04 I'...) I 10.lb 10.lb Ie 17.78 17.78 I~~ Ie 6.?8 6.3S ~ ...1: 31; 2.47 7.41 I IC 5.~1 5.41 PAnE 1 , '" ITI~1 '"' :- \..J . ~'~i ~I i \0,,5 I u..~ W~~ Uti \iI Ii oJ ~y~OO ", ~ ~ ,.. ~ ~. ~ \V~ is " 'III'''' :, I', .J I-IBIDI u III SMITH RU; 12TH & MARKET STREETS, LEMOYNE, PA 17043 (717) 761-6700 HOURS: MONDAY-FRIDAY 7:30 AM - 6:00 PM .. I ACKNOWLEDGE RECEIPT OF THE PARTS AND LABOR L1STEO BELOW X ALL PARTS ME NEW UNLESS NOTED OTHERWISE, . ,ft --.------------------ INVOICE TO ----------------------------- -----.------- [flIVER/O~~R II~ORMATION -- INVOICE: C?415b ~~ t.C/lIAlr.OIIS1:I, STEVE KOl/ALYlJISKI. SIEVE " l ------------------ FOR OFFICE USE -------------------------.-- -------------------- VF.HIO,E INFORMATION ---------------.- ~ ~~~-~~~~--~~~:-~~:-~~~~-~:-~~~::~-~~:-~~~~:~:~-~::~~:~~-~~---:~-~~~~~~~~-----~~~--.---.--.-~~~~~-~~~~-~-~~~--- ~~i FI1Ct EOTl 7127 A EIf~RING-t.(EPLE IC 14.02 14.02 I, F~t EOll 7NI70 A IMT C/SHT BRG LlJCt IC 9.52 9.52 ~ Fl1Ct E9TZ 7207 8 rollSI'ET - F'NER TAKE IC 3.16 3.16 l..i Fl1Ct EOTI 70bl 8 SHAFT ASY - OUTPUT IC 227.64 227.64 ~ FMCt FOIl 7C3'11 F KIT, TRANS REPAIR IC 21.64 21.64 1) FI'C XT 2 UOX FLUID-AUTO TRAIlS lOT 4 4.57 10.28. L' , 010 PliO NON/Clt.OR/CLNR 2 1.?9 3.98 '{1 - . FI1C EOll 7133 A BEARING 2C 16.49 32.?0 I FI1C EOTI 78>64 A NUT LOCK H 33XI.5 IC 13.09 13.89 ! F~f EOll 7C096 A BEARII<<l IC 15.75 15.75 FlICf FITZ. 7A564 A CILlNrER ASY, CL SLA I 145.40 145.40 TECH: 163 - YOHN, JEFFREY H FACTIJlY RH[ -( ------------- SUSIOIAL ---------.-------- PARTS 1252.0B LAB-MECHANICAL 460.00 nrE: C TOTAl CHARGE FOR CUNCERN 1712.08 a'" ~~~~~;~-;;--~~~f~;~;~~-~i~~~~;~~:~~~~~~;~~~-~~:~:;~::~I~-~~~-~-~----~~:~~;~----~~~--~----~~~- I . ror,f'f.CTIDtI flEFAlREO ON Lit.( 51. ~ Fl\ClORY TECH: 163 - Ylllfl, JEFFREY M ~ ------------- SUBTOTAl ------------------ ~ .... ;:~~;~~-;;--~~~-;~~~-;;~~-;;-;~~~~;~~:----m----------------- - n __Moo_om -- ~~~~~_:~~~~~-~~~-~~~n.-~~- ~~H: n ... . l'l11flF.CTION ItISIAlL CLAI1PS ON 80TH HEAT SHIELDS. RAITLE 163 .0 .00 : FART NUMBER FOI IIlTE OESr.RIPTlDtI UIY SELL I~ . 010 8K7051Q32 CLAMP 2 2.50 5.00' FAI:mn TECH: 163 - YOON, JEFFREY H n_____mm SIJSTOTAL ____m__n_______ ,tl PARTS 5.00 a, II , .... mE: C TOTAL r.HARUE FIJR COt/CERN 5.00 I -. ..'.--..-------------------------------..--------------..--------------------.-.-----------------------.------------------ PAGE 2 , CUSTOMER --- l'\ ed /O:'-I(}. ) '-1Bm1 ",,-5~cr<6 ' U LePl II SMlrH ","~5~. - IU '. , ,~ . W~j'j:1 '~ ~ p~ ~ '''"' 12TH & MA'RKET STREETS, LEMOYNE, PA 17043 (717) 761-6700 HOURS: MONDAY-FRIDAY 7:30 AM - 6:00 PM - \,. ~ II ~ fj ALL PARTS ARE NEW UNLF.SS NOTED OTHERWISE, .... ! ~ :i !mi ""~ I ~~ ~ ..~ ~ 401 XHS w IIiiI 00 Wli ~ (J '.,; i nvi 'w~ :J ~ ,'" ~ I ACKNOWLEOGE RECEIPT OF THE PARTS AND LABOR LISTED BELOW X .... -.----.------.------- INVOICE TO -------------------------.--- --.------.--- DRIVER/OWNER IIEORH~TION -- INVOICE: C94156 n'l<lIllr.OlISKI. STEVE ~OIIALr.OI/sr.I, STEVE " -------------.---- FOR OFFICE I1SE ---------------------------- -------------------- VEHICLE ]NFOR~TION ----------------- i . TAG: 0276 AlI'l: 213 GlelJONS. INVOICEO AT: 02/03/98 09110:41 lJ 92 EXrlORf.R TAN LICENSE tll.l1B811 fE 709111'S fi1 -~-----------------._------------------------------------------------------------------------------------------------------ ~ rt\'JI:ERN 54 CIECY. PAR1<1t1O eRAKE FOR NOT tIllOING/ OPERATlOt' TECH I<<lmS AIllUIT CIIRRECTlll/l CHECY. OUT. TIE REAR &RAI<~S ARE lESS T1W' 2R AlID lJNOERAlUlSTF.O. NO EBRAKE 163 .0 .00 TfCH NOTES I'fPAIRS 01llE. FACTOflI TECH: 163 - YlJIl. JEFFREY" ------------- SUBTOTAL -----------_______ TlPE: C TOTAL CI~RGE FOR [l)/CE1r.1 .00 --.--------------.------------------------------------ GRANO TOTALS .------------_________________.________________________ SUMIIARY OF CHARGES FOO INVOICE C94156 PAYMENT DISTRIBUTION FOO INVOICE C94156 rMTR 1257.08 TOTAL CHARGE 1007.00 rAnTS OlsrOUNT 537.08- I.M-Mf.CHANICAl 460.00 CASH Olf: 1007.00 LAB DISCOUNT 230.00- ~UB-TOTAl 950.00 rA STATE SALESIUSE TAX 57.00 TOTAL CHARGE 1007.00 I oem RA1E: 46.(1(l IIR IF IOU HAI'E ANY QUESTION:; - f'tEA5E SEE P.IISSElI. 1000 GleSONS L 0 SIUTIt FORD, THE HOUSE THAT SERVICE BUILT d ~ illHH' I J j I i ! I. l ~~i ij ! Iii ~ : Ii I f&~~" ~ F EB :-:;: [flJ L.B, SMlm FORO lliC LEMOYNE....~A . THJ\NK Yvv /'ElL PAGE 3 L~ST PAGE ;)..- -911' CUSTOMER --' t1Jl..- PEPBO~'S' , ~"" I ~......., l::,:r,~,"w......" . .. i , :: ~-':.... .. 1 1.'.-----. I"".... '" .", , 1:.~ '~"'l ",''-'''''''': I "" ) 1", ,.:_,-,.",j I'''' II ...."',' _ I~~.;" "";'I.! I ,,' -.... '..... , I I I I '1'1111 I,', I ., I 1l'IJ . "'_II '-J.' - J::"':~'~':' I, ,. I ...,'.....,.It I,,' ,\. ,.......... .'1' ,- I.,~,.,..l. ,I")l""'''J.. ...,1.,..._..........., I..U.....'''~'ltllll{~''OU'l.ll.,'r,fI''~ i.. ," .' ,,,',..,,1 lid, _ ~~;:d~~~..t.i~~'I:.L~;~::......~:'~:.:.:.,..::. ..!.'~~_._____.~~no . ........." ....... ......_... ........._ _.._..........".... ................. ........'1... '.'''''''1 ....'.1......11..........." ,..t .,...............- 'L"_'" ","'" 01'1 1........,.........._....."".............._,.....,.......11..........,.. ................r..... 'X I ~~-:.::.:::::.:=~":'.:.I.~:~~':t,-:.:.~:"......_.........._"...,'.IOl........-,........,..1 _' -I. " , ' ____ r.U; nunwMRl,1411 -Ct"if,Tf':.71,lh J"'-i1.f:1<1l;,"-l S ''',','. S ;'1."" ,,'....(,,',".1.,.., l' ~' . ,.." ., ..~"".~;. IIU~. ""'Wt~n~ i~U.ll'.t.U'''''lr" M.Ia'" j"... I n_ '._I.~- .......~,. , .....1......' ....,. ..".~ ,...... ,,'j ..1''1' .,.1-:11,11 .,111,;,,'11_11".'1, I I ","" .,.~" , t; I'IlH' ,,:,'"1',1. !'I',' hi I". I"" .',r'f I I ,NOTICE TO CUSTOMERS - ESTIMATE: , I i .1 (:.' l:nnHt IH"I'f"l fll r,I:I..I,' 11,1 :', ,',1,1. ,','1 j lltll. 1.1 I' ,",lIP 111:(.11,1. I. r,"'1 Ol~,\I. "I'I'Wl'.',\1. Ill" ".11 fI.'!:l.:!:.'!','" ll1lnl. m/"~II~,".1. ) J~L.I t/I r'lW..jIl". , (~., I'II',IIH ':. ~:., -:::..:.L~....~.:~~L~..-:..._.._._l~.~.~..!-__~._..__.__ I,,', II. __":..:.~ /.: I :,"I"'il',". r 1"_.' !'j'II;I;,'r:'I. ""li: .. ).;... '!l." 1-'f.I.~1 I'C tHY pr::;l:r.: If'r IOU III~ :' rl:CII '....1.11 1'.1'/1'1.. If".".' _1111 - r:ntltu.tn ::l """,.......,." CW:C.; tW HiC 111 n:OIH I:"D I~HilH ~1 I lit: I.',.: ' ......" ,,_ .,... ~.,,' I AllOf, ...,.. ~ "'.." "" 10 l I)lL:DI.:<' IJII. ;. LIIIW 1 T l(,ltTLrI U' 1./11' Iif-' t'l-lrt.L lll-'G .',"...n 11 . ~..::' 1:'I:n J.,'{'l ntl.l.L IItLl.L ....\.. v. " " II!" 01-" I' Of". f':.I, "'; ",. II':~, " ." ,. li ol \. l'II"I~"C nIl.. 'l'll.I!:I: nl~jl-'m.".!.. rfJi: ,..\"ll 1fJJ701(~f':; IUW(JLII!r;:1!)\-JJO OJI. nlJ:,r~1 ...:,...., F1LTcr< nlL J:l1(lll'Wt':f,t,rl 1."1' 1.,:'; .-......' 'I.," I , I I . , ,'-:'~'r.' I MATErnAl: . . ,'. lADOR , . " OTHER ~ . '.,. ;.. I I TOTAL '> .... .':. .. w a: ." J: '5 1 . 'CUSTOMER NOTES, I":.,' .. ."'.\'.1 I~ ., ; I i I I I NOTICE TO CUSTOMCR: SEE REVERSE SIDE FOR LIMITED WARRAUTY AND OTHER IMPonTMn ItlFORMATION, CUSTOMER ESTIMATE (W.O.) - CUSTOMER FINAL COPY (IN'I.) I . PLAINTIFF'S ~ EXHIBIT 1-10 ., MUFFLERS - BRAKES. SHOCKS - SPRINGS - ALIGNMENTS C.V. JOINTS - RACK & PINION ~::11 h~i1rr I): lC:;!I~, HNi.l!ti: ~: 1;;7;'~ 't[,111: ~;~ )/:WL: rtill~ ~,or;i.'~ ~ l1r.UI::r: ll: lil4~r..~t" !;1: hi MII.'"l'iC ill: (1'(',,7 :HWllT 0:11: , 'r.~r..t!:"tA~~"1.l:.ual\a:::cc :l~~;:M~N~O ~ MIJrlf'LEl1/alJlAI<E l.t:'f:'l:ur:I~ II: the future I)f undercor cnre' ."V' ,:,:,l,,;.) J :or.. ,\:'"i',,' \ , i~-'" "II i; ! J H' :~l rll:(!.','. ,'J' ~I ~ : I ~ '!';'::'. Ir. i, It.. I ,;, 11(1'\1 ,.';,:,'[1" ~1. r..::, '-I. I'll :',\,.:.. . .'~ .i,..~, I':' ~" , I /:;;. ': .:i~l!:~'" .!':l~{:'i.!i. '. ,,,,',,.." 'J""'~"" . "'1111;1: /11""\,' .IJ J ~f;.)..I. ',' \1'. ~',-:. . ;(.,...;:~. ':' '; ,. /I. .t" ~ #. '1"(" I . -. /:'.:';;;;." / ..:.,..... .' .:::~;-;:~. ~~ =-~"} \:"7';1 li-P~'-~.~-;FZ'---."-'-" \;[::1..'11~!:';~ f.rniJ~:~n:D: F.: :,tl~: , L- ",r>"1lf ','~"'1~1- ..~...:~l,.:" ti",'j\ lW" I""I.J"'~:. (10.... . it!' \10',. ~) , lr'r I 'l~ ':AtjjLl .~:;. ']~ 2:1,')5 ,.0,(';:. SEt. ~I:) ;r:,95 . ;~ I I;, R I'~;I~:;( r,i[j)i\lI~(j :;U:,I: frmdr U~:: 'iCTilL ~,i.\ ...~-' ~- . ...-- J;.:~"" '......... J ,,::t-/(; / '.' / . .",./ .,<1 /~/ . .fr" J'y .' /..;:' ;1" /l !/ , ~,2. 'l~l ~'.JC-jOrnL L....,.f.' .'t'. ':1.1 tm.En TnX' GI~I:M)~T01m_ , 3. 5~ (,:.'.4':1 ('.. "'"' ""..., .., r." '" UO~ i ......,'....:J :,.\(~ ".~., I /:."~l I ,.I~,: (',j.',,(I'.!:fo r..~.l~": Ii,!!!.. I/l, litl'e ~~n;m:c Ill' l:OTw:rJ: r1: l t\~4; "ThO tlll(l'!'Si~I'lf!tJ, tltlVIIlCJ lcn<Jclcd pilymcnl 01 lhiS invoic by chcclo;, cfl!fht cnrd. Of oll",r ctwqo. nQrec 10 pn MONnO MUFFLER/BRAKE n wm OClunllo 311 churQOS ani{ cllp<,nscs, incrtJtl'IlO rOJsonnb1o nnct~y lees and 'cturn~4. check ch.:1roos I uflcd by MONRO, in t~ ownt thot 101 ony ,enson soi check or ChiHQO Is nol occopted 10 collection nnd .Iid tu MONRO: ," "-1--.... /. '. 0'( '1' ..J.'l~......~.q ,\ -!" .Tr'..,'":":!l';' ..... CU:ilOMEn 5 SIONATUHE In mldilion 10 our lilclin'lO wmrnntios on mulllers, sheck brnko pOlds and shoe!, ond cerlain sUllpension DOlrls (10 which you will receive 0 sepilmlc wrillen wa,ranty). n olher se,viCes performed Dndp:vts inslotlcd arc OtlJrnnteo ognins1 defecls in moletials and workmanship lor n mini murn pe,iod 01 90 do,VS or 4,000 miles, whichever come first. Should ony purt inslnl'ed or se,vice perfo,rne becomo do!cclivc duting it's warranty period, MONR MUFFLER/BRAKE docs nofcbv :loreo 10 fcpair or rcptnc noid pnrl or ,e-POtIOff" s.,id service ::II no cho~ upon tI prc!:cnlnlion 01 Ihis invclcl.:. DIAGNOSIS IRECl CODES R ... Componenl REQUIRED because it is out 01 manulacturer's specification or no ~onger performs Inlended function. S ... Component or service SUGGESTED per industry s:andt\tds or in advnnce 01 component failure. p n Componenl or service RECOMMENDED lor Improved vehicle performance. C ... Component or service requested by customer or corryoul tran!:..1clion. WARRANTVIWARRlCODES '0 ... lifetime on pOorts & Inbor 20 - Lill!linlll on pnrls & one (1) year on labor 30 - Five (5) yems or 50.000 miles on parts & lobor 40 - One ( 11 yenr on pori. & lobor 50 - One (1) ye", or 12,000 milD. on ports & labor. 60 - Ninety (90) days or 4,000 miles on pmts & labor iO - Sep. manufncturers wrillcn warmnty NO - NO WARRANTY SEE REVERSE FOR LOCATION ILOCI COOES AND LIST OF ALL MONRO SERVlCE CENTERS IF Vll.l lilYJE Ala aueSTlm,s OR Cur.~IOITS CALL 7~1-5Ii\\ fiSK FOR i'ETE GRJfFlII ~i'iut!!S !.r __~.Pi: ___Lr'_.._.i:L:_, 'i!:~r.s LF _.IW __Ln_nn_ ..,....,.....,..- q~10NRO ~ MUFFLER/BRAKE ., . MUFFLERS - BRAKES - SHOCKS - SPRINGS - ALIGNMENTS C.V. JOINTS - RACK & PINION C C ,) 'C! o~" . . v.:_..J\)........~ the future ofund~.rcar care' '" \. ... .:iI- I I iJ :./ ~..~ r.:::.:. '~: ~:.I~.I'.I ~ ~;,'j.', ':~ 'j:lj'J C~ll~:;H( Ii: lC'IJ'j II:'IOICC 11 lj!71. mlli: ~;; !;,WCl FOliC "u~rll I l;~": ~. .....~ ~r: ~,l r.lLCr.CC :1,: 9..' XiLrlIGE GUT: e I{ \/,0 r 'n541 lij'.'> ,:,~ -: Pi':~; :;~'..1 :i:fJ;'!: 'I 'jr. I.:'.. L~.:-,L::;.:.l~i;~1 l"~ t'N',r'J nf'lOiteR ; \1': ~ ~~iRhn ~~r I F yVYv"t '-C~ \~IlL~ ~:; IIEliE Wr:IWIG 11, ,m~l j CI( ~ 917 0 rv-'{' " ,"'..- .. , ". ~ '1'; ;:'ii r.'il4: I:)] , 6 I lit{ .: ,"'n,1"53:\i~ :.u I~: 1: ':;":'~'l;:;l: l:;H.;i ~ G1:1I"'~:j , :.- ..' ""1' -~I,,'I',(., ~J \'" '1'" ",,;'q" '. _ . '.1. ,.,~. ....'..11. ..Lt.l .11 ,.. ~ \. .... ," .,..'......"1.."...'... .-,_. ., '. ,; ~...,~" I'.t...:;.:..t/l.j:-:-:..;:.i.... .':' ,.;"." ~~~~... ,~ ',/ ,.. ,J ,.,../". . ,.,.. .... . .::.~aJ!:E:; j:f.jjl..~~.ll:'O: ~.'l\';^U(n~.. ~11."!',"1.".1: : : I':,i:: ,J;,'!<~:€.n (.~:l{ViC~ '.~c 'H-:.nWn:.l:': lIJr: 11\1 I"" t AI.rl:~ INrJ'n' .. rl'll..'lIll~ll'rsiUlw-"'J. hitVu"" 'C!lo,l,~rl'd 1I;1~'1l1C111 olllli~ illVOll 1',. c'wcl\. CH!dll :lil~l. or l'lIM.'1 Ch."OI-'. o.1\Jll'O 10 .... ~QNHO ~UFFLEn/BR^K(;:I r.Ull1 C'Q\lltlIO all Ch:lrgo, n: exPttnsos. IOCluc1t'Kj wnsonnblp nIlUII"'-")' IN" o'lnd rcturnc check ChQflJCS~'r urrcd by MO~mO, In It\(' O\'Cnl II"'I! I nlly 'Pl'''O'l ~it t'N' k ,.., ('hmoo j. nnl oeeorll1CJ I, colloclion lInd p I(! 10 ONnr, &./1 -- ~" l::R'~ tW..;NMUU( In nddllion I~r "'clime wnrrnnllt's on mlilllorn. $hOC'" broko p:adS one! ,huos. nnd eerlnln !Jllspol1sion pQlls II whICh you Will receive 0 SCPi'rnh.! wrillon WQrfo"ly), other sorvicos perlormed nnd porls installed OtO Q'JarnnIC( ogninsl deleelt in molcrinls Dnd YlorktnOlnship '01' a mir mum poriod of 90 dtlys or 4.000 miles. whichOvOr co lirs!. ShOuld any pml in!l1311od (lr sNvic:e perlor becomo defective during iI's wnu:lnly PGriOd, MONR MUFFLER/BRAKE Joes t1c,eby ngroe 10 repair or repb snid p:VI or rc.padOl'm So'J,id SCIVlCC ot no chllrge upon II prosenlnlion ollhis invoiCn, 1'.WI} .,..:..' 1 or..: ..~. n Puil:H :;rl:kr.iNG lr~:~ If rmr':J! :;r:~n~~I~C ~LlnD S:P"Jlct: TUTI1L [(I ~,e, :~:1. 1':5 25.j~ 3!l. '1S lur ;!S. ~;S 1\l.CO .\~_I ~~;~'Cfi','JC( ..... h.:\, // g./ 1>' 7 ,.- ./'" . ....::~- --" ..' ...~-.,- [, ?' DIAGNOSIS (RECI CODES R .. Component REQUIRED because it is out 01 mnnulnclurcor's 91=C'cilicntion or no longer performs intended function, S ... Component or service SUGGESTED per illd~lslry stnnllnrd!1 or in :IdV:IOCQ of cOOlpol1Cml fni1ure. P ... Component ur sp.rv:c~ RECOMMENDED fD, improved vehicle perlol mance. C - Component or servico reQuested b~' customer or en! ryout lr:msnction. . . WARRANTY (WARRI CODES 1 0 ~ Lifetimo all 1l:lrl5 & Inbor 20 - Lifetime 011 pnrts .!l. one ( 1) yP.Uf all Illbor 30.. Five (5) yc:us or 50,000 miles on parts & Inbor 40'" One (1) yent 1.)11 pmls & k'lbor 50 9'1 One ( 1) yeul or 12,000 mlles on parts 8. labor. 60 - Mooty (90) ~ays or 4,000 ",'Ios on pmts & lnbor 70 - See mnnufnc!urcrs written WDrranty NO~ NO WARRANTY Sr:E nEVEn5E rOil LOC"'IQf~ IlOCI COOES ^,"D LIST OF ^LL Ml\tlllQ sr.nV:CE ctNTEns :.t.~ Ztifl.lOmL 30. ~5 If' YCU 1~l'JE rlNY Gum Jl\~ U~ CllijJiEI/TS l'itLL ,(, I-~jj~ 2.3, ASK fGR POll: ~RIFrm 41.(,9 ['fME5 LF _.W _,__Ll'_RD_ Tl RE$ LF ____RF _L~ _fll'_ C~LES TAX (;Piit~I"lOm'.. c.:IJSTOMER COPY I j~ 'I G t r. Slm~ ~IS? t: V 0 J C I: .' ,.,..io.....'.........,lIt..o~:/'l""~'f~~ ,r... "'ANRA 1:16~V nv . MUFFLER/BRAKE '. the future of undercar care' . "_'" ;'~'.II", L'-" MUFFLERS. BRAKES. SHOCI<S . SPRINGS - C.V. JOINTS - RACK & PINION ALIGNMENTS GI......'.....,"l.. ," \:Ie::. ..;..')~..,..L 'j~;; I:r;'l:: 1.l::j~1 r';, I h'7',~ il'ilP! I , ,;,',-,r' 'J'.:,.\ ,., .'" . . ~ LJll~;'l1t ll~ 1 Ch') JIj'J()jCL ~I 131'1:, 'j:- I';~:~(: r ~!1u ~1(,(lrI.: '::.!:Q!. ~r: h1 ~:,. . ~Il,[Ir.j( [;:Il I hr..i .:l':.,,;l:.i :.I:"{ 1'.:.!,;l':I,~:.i'J'.1 J~r: :.:;;i'V', Qr, ['.r'LD'/,'I! ',,';H. ;'1' '"/' . I I~' l.. \:'i, mw~c :11: e~'I/'()-r- :':'~,~1 .' . i F!~r.;J.i ~::. ;',:.l":,:,:.r '.'~ .;' .f:; 6 I II { F y(lYv"\ LC~ .,.~r..i: i';~i:il l\ (;i;lj'r~jj " "'r) ~~'I..I..r \!lo""j'-"IC '...II1C.I ,';;.!:ll'::" ,1;",..L'v _,_' .: -. 1:t:;r~"'~;iJJI/;~i)';:~~J.""""- ~:. ;~ ~;::"Ir I,/'~,: ,." .."~"I.";'" ,.:';;'-. "'~/.,...'I.>I:h.S :;:f.;rj^IUI~l ;" , ~.:'/, I~~'\~:rn !jrl~ 'li'~.('r:wn(.l~ fl.:I\'J!C.t IJ,.:'l!';~:' R PLii-lF.R ~l~liJ1JN~ iil~'?( ," ":::,>-;;:C~\~IH,'E ~t "C~.n:~ srf.mm;s FLUIO 51:~\'1CE Tm~la ~1~:('J!l;!~,:j lrr:fl'J:ljl~D: \r.iILE ,!~ ;'.1:< ~Jr.lWj ::c t:i:M'lCr.~1 tK ij ~17 I l\lf~~ ::0,'15 lue 39. !is j"lhO undClth\.llll'd. hllvirl\lll'!M.'flIL'd 11:I,IIIt'l't 01 tillS Illy( ll)' clv>ck. credit :;:'11(1, Of 'JIt'K'r ch.,rOf". 1101(.'(.' 10 ; MONhO YUF'FlER/or~^KE n 5Ulll l'(1oI<I' lu nil ch:Jfgcl clI:J)'Jn5os,lnclud'nc.lIOil'OfKlb'(' n!!o'llCY If!(,~ nnd felurl chOck charjl\lS i ncd by MONnO, in 1hC!' CVlmt that ,1"y r"(Ulon ..nil r:tv II N rhllr{!V i. nnl Dt:Cllflh'lf collecliOn and p .,j 10. ONIl .. I Ie 1:,,1'/' , '~. l~l:l {,\,,, ~U.lj) i!S.'35 C~ ...... "."\, mJ)~ IU',I'Jln \ ~lT It:.H"~ 51l,;iU^IURE In mitMion 1~1I 1ilchttl() wwttlllllCS on ll",M'l'/S. '.110 lIf:lku p:lds Qnd st'ot'5, ;loti C('II:lin ~lIsJ}ClI~iun p::lrls which you will rl!CCiw a scpnrLllu wrilll'n w:tn :tl1ly). elhor scrviCes pt'rlormcd (Ind p~'IS i:1SI:'lllcd nm q~lwDnl og:lInSI dclccls in mnlorl3\S find WOI kn,nnSh:p lor D n MLlln pcriOd 01 90 dnys or 4,000 r.h:CS, whichcver COI 1,1$1. SN;lOld OilY ~orl insl31~cd or servICc por!..,r become defoctive du.j"lg It'S w;!.rr:tnly perIOd, ~O MUFFLER/BRAKE docs hereby ngrce :0 fepair or rcn~ '<lid part or re-pcrform suid sorviCe 01110 Ch.H;O upon prcsonlaliollol this InvOice. p//' ,'-~7 ./ ' /....~~-=::~ /., ,.-' DIAGNOSIS IRECI CODES A - Component REQUIRED becDuse it is out of manulaclurer's specific:Jlion or no longer perlorms inlended function. S ... Component or service SUGGESTED per induslry st:ttldnrds or in Ddv:mce of component fnilure. P - Component or service RECOMMENDED' improved vehicle perlorlTlonce. C - Component or service reQ'.JCstcd by customer or cmryout trnnsnction. WARRANTYIWARRICODES 10.... Lifetime 011 pmls & Inbor 20 .. Litetime en PDrls ~ aile ( 1) yenr on Inbor 30'" Five (G) yenrs or 50,000 mi!es on pmts & Inbor 40 ... Ollf> ( 1) yt.:u 1..111 part!! & !nbcr 50 ... OIK' , 1) year or , ~!.OOO mil('s 011 pmts & InLQr, 60 - Ninety (90) days or 11,000 miles on pnrts.3 klbor 70 WI See mnnufoclure's written w:mnnty NO- NO WARRANTY .:~ ;.:.~ " lil.21 ~1j[j-l0mL SEE REVERSE Fon LOCATION ILOCI CODES ^N LIST OF ^LL MONnO ~ErflllCE CENTERS ::0. ~S IF \'CU PJ1'JE fl'iY llL"::STllilS OR CL\>IliEtIlS CfU 7r.I-5j:10 ~.3~ n~K FOR PETE GRtFrIH 41,i:':l 1\r..1~E;, Lr _.IiF _._LP__RD_ 'rlll€~ LF _.__IiF _LP __~1I_ ~r:LES lAr. (;R,':!P-lOTil'. CIJSTOMER COPY I I~ \' DIe r. SIIO~ ~!~I'J .' J II V 0 ICE MUFFLERS - BRAKES - SHOCKS - SPRINGS - C.V. JOINTS - RACK & PINION )- ..~:.-:...o:' ;. t't-. il", I .!~ ":';;.}. '.'~\':""t ,,~: ll'~,,~' i ~l'~'i.'. .'., .,' , .."..' ....,.. ~ 'r '.' ..... .; . . I ':11" '1~'J""~~,fA ~~,*i"" '~:~i..,.:;:.>~I! ,., '. ~i'\'. . ::I.~Jo!'/..i:"'::I::":;"!'.:;'::... " '. , '~\;,i..."', . -ft,/~,. ..':~\ .' ~.....l.. . :""11 .~\.: . , : :'~l, :~, b;!;,~.~~I';: u~ :.:r t.(f ~l~. .,. - - --- ....... llr~B Lr~PF . 1.0_]0__ MONRO MUFFLER/BRAKE the future of undercar care' " , .," :':. ;"','\ 17i.H~' It f~'~: L:l.'~.:S:.r '" I' ~ ~ji I, . '.':.: ~:4t:!\q n. i r. ;;~';.':.rj '., "', '.. :.\1", ~ ....: ~ ~ ..:., E~'i. . "~'~~ ~ ',. .":\ .......,- ',,' .... . "I'p' ,..tl ~: ...: ..j .,~:, "!!7i ii..l";JJ~6 " ..... ,",. . '.'; ",'" .~';..jH ", ., ; ~!;','lnt; n[~JESTt,i~ ,'.; ~J;,rrllJ';f.t:I:rlrt.l ..!:-r./:'t'1 ;; 1.1:'~J.:'.::.1 i. ~ '.,.. ,,'.1; :1';;' 1'~;,~-:r.r:lIV:'. .1 '.,1,.':.1 ,.1.," '. :C;:'i"\'.";l:; ,.... ._..~;:.<;(::~~~:?'j M/t".:.\UHI$ Slli"'l^t1.lHf:. , ,";11 " .,,1 ~..:,~i,Ek I:~:C H.;:i:~!},'lJU,i Lf.:': .1:,:,:.' ~.! ~iT HH I.HI'D;; AJii1UNT " ;.'.:';';~'j :.::'. [; 'iiJF,.:.l:P ~ .~ >:J7. 'H 75.95 i:5,9~ .'1:'. [; l'~ " ..,...... .'.i.' ,.. .~:: n).~5 ~G,~5 ";H~ ..1.... "l.....;) '. '.;i ,. nUl1./...'r ;'!If ',u 'I'.!. ~I:; ~~'. )~~ ;i~.!'=i .'. .. 'I ::'. ':.....~i' c :~1,! '1~~:~," :.= J :';.~ ~': !~; ( ....,' ..\ '~ ~,,1,.20" .:. . I~ . .. L';.i.:.\:;:' :IP . t;I' .~r 7.1~ .. " .I. oJ.} ....... .... ~ .......... " :t~. :~ I, l~. "1'1 ,. ',i) t.: l:';~~, . '", .~I. '. ::i ::,~.~ [ ,:.;:,~::.I , r.~\ . r.l.' ~.~ .'1. ~5 , .,...J i).:ti.~;~1 i. IfJii;;. li~L j,'. ~;t'.;',tlCi.: '. ;i.:.I c IVI :n;,,!: :jl;;!~ < .,.... t:' E'f~~~ :';;.:' .' l~l' :~.H' i:. )J 4.:,'~ ,'C"}jti.: .,. S~l /'..- b'\ '00 ~ ('N" " ...:' " .,' .... ''I . .\ , . .' , .. ....~:&1if;~1i';;~~~i;k~\~;""" ' ....... . ~ . .~.. ~ It06. l~J ' .'\; :~\.~!/:;'~lW.. ," ....~~'... .- ..... . rli.c.z TAX G!1mm-TOIPl "'., ~. ~.:t. . ... (? ,. CUSTOMER COPY 'II'" i'lfJ'l . ,;1..Jr' . :J, \ t..l,! (I :: ( I tlV 0 l. C ,E ,(,', I ~r,/'.~'~ ALIGNMENTS C ". ~ v i.. .... ..I... " /~ !':-:2~' ~Y.(:.' I.. 1/:...11: r: I :.~;...;., l;,','~::!.!: ~! .,.;.1").;: (12 t1tll";tl , .:'i.~; ./! ~t1,~\; ."~':" " . . .':/ >'j' '. '"" .,' lo\..;: t, ...:,:,~; "'. .... ~I I. . '. ~~. ~Tho undorSlQncd, Imving IImdcrud pnyroonl or Ihis I by 'check. cr~djl c:Jrd.' 0" OlllO, Cho1r{JC!. agreo I MONnO MUFFLE;R/DRf'KE" ~m equ"llo all clmrc;' OllpcnSQs. Including 'e.::l~on:lb'c nllorllC'V rces and r(- check Ch",'Ocs IncurrmJ by Mormo. '1" the evenl H tiny roason saki chcock or ch:Jrge Is nol accept. COU.CI~~,V ,7: MONrO'-~ ~'; IJ -' ~ ,11, I' I . ...o..;:r" ...' 'I (, r4n, .J1!1_ f ,/. I.: :,lu""Efl ti :JONA'jl:Jllt: In nddili60 10 our lilelirnc w.1rIClnlies on muHlers, s brnko pods nnd SNUS, ",no certnin Suspension pnr which you will receive a separnto wrillon wnrrant oloor aorviCC's ocrformed :md pnrls inslnUcd arc gunt: againsl deleels in m:Jlcn:lt!O ond workmanshIp lor c. mum period 01 90 d.:lYs Ot 4,000 mires. whichever first. Should noy pnrl installed or sorvice perl become dclcclivo durirY,l iI's w:uranly period. Wo' MUFFLER/BRAKE doe, hereby agree 10 rCP:lir or r stlid p:nf or re.perlorm s.1id sorvice at.no:chnrgo up .' presenlolionollhisinvoice. ~. ....:.'::... . " DIAGNOSIS tRECI CODES. ~ R - Component REQUIRED because iI is out! of monufnclt.:rer's ~pccilicalion or no longer performs inlended funClion. . S - Component or service SUGGESTED per ~ induf:try slnndnrds or in ndvnnce 01 component fnilure. ,., ~. C<llllpollc>nl or !il'rvicc' RECOMMENDEC improved vehicle PiJrlornmncc. C ... Component or r.ervict' rC!qum;fed by customer or c:uryoul fran~lc!jon. . Of' WARRANTV IWARRI CODES 10 "l.ifctime on paris & labcr 20 ... Lifelime on p:1rls S. one (1) l'om on. Inbor 30'" Five (5) yems or 50.000 miles on pnrls .\ lobar 40 - One ( 1) yenr 011 Pllrt! f. I,toor 50 - One ( 1) Yl~tlr or 12.000 miles on pmt:; & mbor. GO - Ninoly (901 d,yo or ,1,000 milas on rmr Is .\ 1;1!Jut 70 - See mtl!lUIi\~lur(lrs wrillcn wnrrnnly NO" NO WARRN":1'Y .~. .. ....... ,...... '. ., I , seE REVERSE FOn LOCATION (LOCI CODES A~ UST OF ALL MONRO SERVICE CENTERS ,'. "'. I I I , j'. .'~ ..r.... ~ :~ ~-rl JJ'_II..__i__I._.__r~LLLI~.!-.;n!~L!._:~:.:.- ,~2 i~~ .. ,,~~.9;: " i li~l I 11 I! Ii I ~II i 1'1), I: ,91 i ! i : i,i 0.'~'~ I : ~,~~J; . : I _ I.~ I I I. I'; .....,y; I I I :'.,t-,-.... "'"-\I' v:. ~ _ I P,/' . j.__l--._ 0_ --.t . I. ~I -I)' i:IAIJ'-J,I,i'''' I ~ I~I !~ :~' i W7~L..,-; 'Ii! II! ; ~, ~:r ~I I j: , i : ~~7;. ! r;1 ,: ! I ..., '" In ...,:;\ I ,~<:tJ.Lfr I ':' I r ~;' w' ,,, I , i I l;i ~ [E ~ ~ ~ ~I ~'I..... r I' :-A"r~O,: '" I rgi I :~I i i : I I 1=..... ~ t; .~ VJ _, ~ j , n:1. V'll 1-01 ~I I 1 I -' ... = u: 0 Ci. ~ ..~ n: :j -.I: I ( ,~I,:.) ~l ~I ~I '::I . ' ~ 0' 'C: C !.'i If g; ~ e, :::J. '~.. 1'-1...' II. '''I' ~e,.., ~ "'1 ,.,: I .^~I II :i ~I ~ ~ .:[ ~ ..... ~ ffi S, I I I t ~ ct.j.:t ~1;3 :!' ~~I ~ a: _ .... :3 ~ w ~ ~ -t": I \1 I I 'I ,I:i -' ...1 .~. -,' 01 ..J't::-I en m :.i :-:t 0. ~ ~ ., ~ :: ~ _ ~ A I I i I ~ I - ~ ;:! ~! ;:! ~l ""' ~D.ffi . ~~~ :~~ \lJ~ "j)"! !~l' I! I I I <<1_:-1-1_' ~S~ I &i ~ ~" ,i;; -~ I ~II li.~ Ii' i ,'llir I ,: ,'Ii ~I ~~.'; ! I:~ ~ .... ~~ ~ ~~I >. :...l' ,: !' ,I II 'I' I ~II ~~: ~ .~~ ?lc:5 '~I I ! I' I:! :1 :' !~, ~~~ I I ,(j ~ I i I' I :'11 II ~,'Ii I ~:I ~~~ . ^ I I' I'~ ,.. V7 0 c'-...... ,~ \'!. ~ __;' 'I ; ~I ;::;: 5' 11-' f,~~ ~ I V"J::: ,. I !; 1-.:'1 t-I il : ;;::~.: "-," ,.Si ~; ~~ ~ ell. I I, .' 1<5r1 I i,1 I "';: "'II! :1: . i ~~~ ., " ,'OJ"'" I ~I Ie:{ a:.... 2::.d ,Ol;'~ I I I I I' ~ I' 1 ,:.i:~:: .-,....:::~ I_~~ g Ig~~ tt' r.;t' I, j~' ~ -HI : ! i II i i~, 0'!1 .J~: i ! ~~~ ~ ~ ~~ I~ .""'-~"" , . I': ''''1- -I"". ...,.~ .- \D,~ '@...~SJii !~ I'I~ ~~ !~i ! Q-I in - I :1.-i!;.,-ll~1 "'I 0, "'t-j : ~,~~ : ~ ~""' ~ ~I ~. r-cr;:J~- ,l..5.'_ !v: i I' ! lJ 'i3 I I , ! I ~~~ ',. . ..~ ;S ~,~1\1~ I I I I I-C:~1r!-~I--1 ii,' i i I: ~~~ '.~ ~ ~~ ~ ~'-:!rb~---- +-' ~1'--.--I-i!--I-~-g~I!1 ",'--'.Hi--j- L-l-luli "1- I' ~~~ :: 'I . --i_ J 1 'I I ~h..v ., ~I . . I' ,II ' I-II': ~II :-'11-: ~ I 1-'1 'n ~l i!.~ 'S ~.~.u J II ~III I' I I tl I I I ~' ~~.~ I ','" I "'I ' I L' 'I -' <l-~ C I I- 1 I '" I ",' ,.,'~ ~ 'iE 'I I' 1 I I I I ' :;!I; I 1-1' ~*;!~ ~-jj "'1 . I I ,'I I q,. I ! pi I, i. ~;!~~ I ~ ::;;;;;;: I , I' I I I I'! I 1 -,' I ii' ~?"e. 2i8~ ; J I ii' I I ! i !I ! I i I II l : ! : i !l!L ~ '~~ ~i I ~ ~ j I ti I i I II II I II.' I' l~1 i Ii i ~~gn ~ ~ ~ 1-1 I 1--1- -1 I I -~-, I ~U~ ~ $!~ _ ~;;I. ~ II i" I I ! 15 g:;; 0 ~ ~- I ! ' II i I I I JJJl' ! I I' o./S.o....- I I ,I" 1 I ~ ~ ~Z ~ h n I Ill-r- , I i I I i-I i ul"l~ ~ i I ri- ttn I i~,11 I~ttl--Ill . J . . J , . . . . . .J , L' ... C .. a Q. ci C a U "' ~ ~ ~~ ( , . . ......~_.... ..,._..... ....... "'__'~ .........v 'w-, .. .__._....._.... ...._._.___.._.._...._..._. _........__..-... ...-.... ._....._.....__.__..___.__......____r-._r.~..,.. ) CoOSl OTY ,....RT NO. AND/OR DUICA,,,TION "Rlet 97900 REPAI~RPRDER . i-ii-i) STATE INSP(CTION ' ~') I r.... AUTOMOTIVE AIR CONDITIONING .... -up TELEPHONE 774.7361 ...-. 909 BRIDGE STREET NEW CUMBERLAND, PA, 17070 I I ",ROMISED A.~ P.' KUMPF & SON CO. = SPECIALIZING IN = CARBURETORS - ElECTRICAL SERVICE DSB Administration P.O. Box 1424 Waukesha, WI 53187-1424 1-800-688-2429 Mr. Steven Kowalkowski C/O Capozzi & Associates, P.C, 1711 North Front Street Harrisburg, PA 17102 January 29, 1998 Dear Mr. Kowalkowski: Subject: 1992 Explorer This is to acknowledge receipt of your application to have your concern resolved by the Dispute Settlement Board. We regret to advise you that the concern stated in your application does not fall within the jurisdiction of the Board and will not be reviewed because it is beyond the applicable express written factory new vehicle warranty. Although the Board cannot review your concern, we suggest that you dis- cuss it with the dealer principal or general manager of your dealership, if you haven't already done so. If the problem still remains, you may contact the Ford Customer Assistance Center at 1-800-392-3673 (FORD) for further assistance. DSB Administration , PLAINTIFF'S EXHIBIT o I, ') \ , I I 1 :}, L ~vi i' h !.' ,.:. ~':;J I.,., I'W .~~1 >::.r-.. ~ ~~ Jl...J "'" ~ OJ ~. ~\)J:::j ~ V\ <:-- .~' FD J (") c ;..... ;r: j7~ ..f,}'l; l~~;'}.~ '0 C\J " rq ~:: 1 1',) .:;- (") -'J', '-J .L.. r:,:..fJ ,- ''19 ~.1o \~:; :H :,,0 (jl'n :;.~ r ~i -< ~ C>~ ~ \ V\ ~ ..." .... -. ~ .~ ~ DOBIS & REILLY, P.A. 5494 Perkiomen Avenue #313 Reading, Pennsylvania 19606 (610) 689-8698 Attorneys for defendant, Ford Motor Company ID #68550 STEVEN KOWALKOWSKI, IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PA CASE NO. 98-1044 Plaintiff, v. Civil Action FORD MOTOR COMPANY, ANSWER AND NEW MATIER Defendant. AND NOW, comes defendant, Ford Motor Company, by its attorneys, Dobis & Reilly, P.A, and files the within Answer and New Matter as follows: ANSWER 1. Admitted. 2. Admitted. BACKGROUND 3. Admitted. 4. Admitted. 5. Ford denies ineffective repair attempts. 6. Ford denies issuing the plaintiff several written warranties. 7. Ford denies the existence of any non-conformities. 8. Ford denies that the repair to the battery was covered under its warranty. 9. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 10. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. '''-'' 11. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 12. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 13. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 14. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 15. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 16. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 17. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 18. Ford admits that a copy of the repair invoice is attached to plaintiffs Complaint, but denies the balance of the allegations contained in this paragraph. 19. Ford admits that a copy of the repair invoice is attached to plaintiffs 20. Denied. I I I l :1 I. Complaint, but denies the balance of the allegations contained in this paragraph. 21. Denied. 22. Denied. AS TO COUNT I 23. Ford repeats and reiterates its answers to the allegations of paragraphs 1 - 22 with full force and effect as though more fully set forth. 24. Denied. , I~ 25. Admitted. 26. Admitted. 27. Denied. 28. Denied. 29. Admitted. 30. Ford denies that this is an accurate statement of law. AS TO COUNT II 31. Ford repeats and reiterates its answers to the allegations of paragraphs 1 - 30 with full force and effect as though more fully set forth. 32. Denied. 33. Denied. 34. Ford denies issuing plaintiff a warranty of fitness for a particular purpose. 35. Denied. 36. Denied. 37. Denied. AS TO COUNT III 38. Ford repeats and reiterates its answers to the allegations of paragraphs 1 - 37 with full force and effect as though more fully set forth. 39. Admitted. 40. Denied. 41. Admitted. NEW MATTER 42. The alleged non-conformity, defect or condition does not substantially impair the use, value or safety of the vehicle. 43. Plaintiffs vehicle was used for commercial purposes and therefore outside the ~ '.. .,,' purview of the Pennsylvania Lemon Law. 44. The warranty given to the plaintiff at the time of sale has expired by its express terms and conditions. WHEREFORE, this defendant requests this Honorable Court to enter judgment in its favor. CERTIFICATION OF COUNSEL I certify that the foregoing statements made by me are true. I am aware that if any of the foregoing statements made by me are willfully false, I am subject to punishment. CERTIFICATION I hereby certify that a copy of the within document has been filed with the Prothonotary's Office in the Court of Common Pleas of Cumberland County, PA, Civil Action and that a copy of the same was served upon all interested attorneys within the period of time allowed in accordance with the Rules of the Court. DOBIS & REILLY, PA Attorneys for defendant, Ford Motor Company ']-~ - / ,/ . } p:' "- (<v-/;1; JAMES,S. DOBIS I.D. ~6~550 JAMES P. PETERSON I.D. ''#77315 5494 Perkiomen Avenue #313 Reading, Pennsylvania 19606 (610) 689-8698 BY: DATED: March 24,1998 'r /<. ::/ (') ,0 (') c: C) ...., z:- ::r: ::;:l "T) (ij ,." rnr,1 :-l;1 r,;:::J /..::ri (,,:J ~"~ -;"r- . t7- -',., :.) -<h. ~.~t. !;~;:) c:.~: _wn ;~~J .!--tJ I) ~, ~'.2h 'R ;.srn ==1 ~ :,.., ::5 eJ1 "< ~. . ; :; :~ , ~ I .. ,. ~ Q \D 0 , Coo CO -1"1 I :'f: ::-- -'1 ,Jl1J -Cl ;:112 (~JC 1 ;1.) .'... ) 1 ".)fn .... . .' , -hl2 tf! ,'; ;.) U -...... _.,0 r-:C:; ".," .,-'"q l ..':" :!J ::::r-j ....~ :.2IW) .- /~C) - t")!'n ).. ~<~ .. .:~ :3 ~- ;';'":'00 h -- _11 - 1..'''1 -< il (I I 11 F ~ -i' I .">...-.....;.. I I i I I I I I I I I . SHERIff'S RETURN - OUT Of COUNTY CASE NO: 1998-01044 P COMMONWEAL1~ Of PENNSYLVANIA: COUNTY Of CUMB8RLAND KOWALKOWSKI STEVEN VS. fORD MOTOR COMPANY THE R. Thomas KlinE? . Sheri ii, who being duly sworn according to law, says, that he made a diligent search and inquiry ior the within named deiendant, to wit: fORD MOTOR COMPANY THE but was unable to locate Them in his bailiwick. He thereiore deputized the sheriii oi PHILADELPHIA to serve the within COMPLAINT County, Pennsylvania. On Aoril 24th, 1998 the attached return irom . this oiiice was in receipt oi Pennsylvania. PHILADELPHIA County, Sheriii's Costs: Docketing Out oi County Surcharge Phildelphia Co. .J So answere.'....... " /,.;,' H.;~hOr~~~l~~i:~~~~-. .' 18.00 9.00 6.00 116.00 $14~.~0 CAPOZZI AND ASSOCIATES 04/24/.1998 Sworn and subscribed to beiore me t1_ n ' this .J. '/- day oi "'f'J' (J 19 9f A.D. ~k- Q. ~(J') ~ f-Iro onotary In The COUl't OfCollllllon Pleas ofCulIlbc..lanu County, Pel111sylnlllia steven Kowalkowski VS, "ho Pard Motor company,.c/o C'I' Corporation No, 98-1044 Civil 19_ Now, 2/25/98 philadelphia 19_,1 SHERIFF OF CUi\I8EItLAND COUNT\',I',\ do herob~' deputize Iho SherlITof Coun!)' 10 exeoUle Ihls Wrll,lhls de(lulullon bolng mllde at lho requost and risk of the PlalntlIT. ..,., ./ ./..--:.'fl' ' :r~~<-f""';"::"'-<'''' Sheriff of Cumberland Coun!)', Pa, , Affidavit of Scn:ice Now, within upon at by handing to attested copy of Iho original Ihe contents thereof, 19 o'dock ~I, ser"ed the . at u true und and made known to So answers, Sheriff of Couo~', Pa, \ COSTS 5\\orn and !ohscrlhed hefore SERVICE MILEAGE AFFIDA VIT s m~ this day of 19_ s ~'. J ..... -......---....,...,~....,.,........--_...-------,.......-, --"'_.~~ --- .~. v. I IN THE COURT OF COMMON PLEAS I CUMBERLAND COUNTY, PENNSYLVANIA I I NO. 98-1044 I I CIVIL ACTION-LAW I STEVEN KOWALKOWSKI, Plaintiff THE FORD MOTOR COMPANY Defendant. PRAECIPE TO THE PROTHONOTARY: Please withdraw my appearance on behalf of Plaintiff in the above-captioned action. ~ I cL/;o/ff Dated' Samu B. Fineman, Esquire Capozzi and Associates, P.C. 3109 North Front Street Harrisburg, PA 17110 (717) 901-5795 please enter my appearance on behalf of plaintiff in the above-captioned action. \';}.,-\5-q,~ r, Esquire Dated 17108 Q \.0 0 <:.Q "'n !or,; r::l .-J '.:- ""t)CP ...., :1 "11;\ n "'~ 7:1"1 ~!,~ ./.:C 0' UJ . ,.....) ?(:. ~~' c-' '"1:l . .3:l ~:"" ~ (~ C") - ~~~C! - (5rll ,''So; " .-1 ..,... ,.;.. ~" ~ -.1 ,;0 -. .~. STEVEN KOWALKOWSKI, Plaintiff IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA v. NO. 98-1044 THE FORD MOTOR COMPANY Defendant. : CIVIL ACTION-LAW TO: THE PROTHONOTARY OF SAID COURT PRAECIPE Kindly mark the above-captioned matter settled and discontinued. Dated: :,-\O-C\,\ ully submitted, 17108 Attorneys for the Plaintiff . . - ,( .' ,?,j n c :;:~ .,.,t;. qJtl: ....~ _I.' '--,"!" ~~} ~. r-" ~--''': '~.;C': ('~ ~... (~': ~: "'J -.;" :1: ~'O \1:> 1.0 :~) o "J --I >I:-J .';i~ ;-,.11 ';',1:::) .-) L .:..:::,(.J , ";-1 'I~J .;\ } ;. 'j In ~1 ;:; -< :,-} ." ) '..' ., .' :~1 ::1 (,) ('