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",,,,, ',,, .,.,."I! ,h" ,,,, "h" ..".,,, ".'",.,,' """ ~., " .", " "v""."'. '" """,n ,."'... ~,.. . 0"" ~,.' """ ~.. . I"' ,,,, 'n" ~ I.b"' . ,,,,,,h'" I..'" . .Id h' "v"'" Ii .1' ".In'" ." 00 . \,n \,no '10 w tOb\e'(\\ '1/\ . +\' tt \,W\\' tn0 v \,\l\\\\' 0\\\1.\\\0 ' 8, Based upon the statements of Defendant's omployees, nnd her belief that her repair costs would he between $1,500,00 Hnd $3,000.00, Plaintiff purchased a new vehicle at Defondant elll' delllel'ship on or about Soptember 12, 19B7, (See attached copy of ardor identilied as "Exhibit A"). 9. The cost of the new vehicle, a 1907 Pontiac Sunfire, was $15,473.50, Plaintiff received the amount of $1,5W.00 as a trade-in Allowance for her W90 Grand Am. The Blue Book Value of a 1990 Grand Am is $4,B50.00. The low trade-in value was based upon Defondant's representation that tho vehicle needed between $1,500,00 to $3,000,00 in repairs. PlaintiffsllIonthly car payments were to be $2lB,OO. No lien existed upon her 190BO Grand Am, 10, Defendant indicted to Plaintiff that, because of its condition, her Grand Am was to be sold at auction. 11. Approximately, one week after Plaintiff purchased the lB97 Sunfire, she noticed that Defendant was attempting to sell the 1990 Grand Am at its used car lot, Plaintiff contacted Defendant's salesman, Josh Singer, who indicated to Plaintiffthllt the car on the let was, in fact, her previous vehicle. Mr. Singer also indicated that the vehicle only needed minor repairs totaling, with labor, $439.40. (See attached copy oft-epair invoice identified as "Exhibit B"). The' minor repairs were made on 01' about September 12, 1997. Mr, Singer also . indicated that ho WIIS rcquested by Defendunt's SlIlos Mllnngol' to remove tho eliI' from tho lot so thut Pluiutiff wot.ld not soo tho vohiclo, 12, 1'ho 1990 Grllnd Am wus sold on 01' IIbout mid-Soptombor by Dofondunt for $4,200.00. 13, Plllintiffpul'chased the new vehicle and acceptod the low trade-in valuo bused solely upon the deceptive and fraudulent statements of Defendant. Defendant indicated that the W90 Grand Am wus in noed of a significant amount of repairs, when in fact, tho repairs and labor were relatively inexpensive. Defendant intentionally misrepresented the value and condition of Plaintiffs 1990 Grand Am in order to induce her into purchasing a new vehicle and accepting a low trade-in value. The repairs to the 1990 Grand Am were pel'formed on 01' about the sarno date upon which Pluintiffplll'chased the new vehicle, 14, Defendant is in violation of Pennsylvania's Unfair 1'rade Pl'lIctices and Consumer Prot.ection Law 73 P.8, Section 201.2 (4)(xxi), in engaging in fl'uudulent 01' deceptive conduct that created confusion and misunderstanding, Plaintiff brings this action pursuant to Section 201..9,2 of that Act, 15, Due to Defendant's conduct, Plaintiff has suffel'ed 1088 of money in the amount of $3,431.00, Said amount representing the difference between the fail' trade ~J \-:"/ '-'I;':> 't'd 'ON't"IIi1BWnO MilN . 'ONI 'OVIJJ40d 1Ii10NlllAillI~ \t~ m -- -,-~- m r, . ~ ~ i ~ - ~ . ~ n I q i ~ ~- ~ ~ i ! J9!l~ ~ g a k: i ~ I w ~ ~ ~ "'lA, J.+__ I' ,I -,. d ~ r--I--- - ...." . ~ ,I ~ ~ ~ . ~ ~ ~ . m 0 ~ N ~ . ~ - -- - ." .. -- =-.;- .. ... ~ ~ 0:: A...... ~ ~ '" &i '\' ~~~ 1'\ ~ I' g~!~~~l~~~ ' . ~I ~ H~ ~ 'U I~ ~ I ~. ~ ~ ~ ~ r" i; Ii Ja L'l.'" 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I ~. g II ,/ ~ Ii .., 1':1 ~ w ~ 5 cc tu ..J , lD => (/) ~ ~ .... 0 , I- """(~~(,l ~~ f' ~ m~f <> f? i~! ~ ~ ~ ii ~ :' ~ 0;;'0 -::r- .~ '; ....~ u. ~ i ;~~~n~ ~ ~~~fn~~ , 0-,.. .: '. t\ () ,'. ~ .~.......~~ '~'- ~o ", 0. , "1- , /,' I ! () ~~~ o D. ~..: ~. ~I :'t 'E~ 'r;~' ,., 'Ii, .. ~' .. ~ ~ ' I' . .. ...., _, ~g ~~ ~~ AI . "J" ~.;j, .t.' , l'I'H ~~ ~;,:'" l1.'tl "",1.1 ai.:tIN k ,,,;._10:..'_".,....,. '"''"::.,''''' "-.-~",.~.,t). :..,,~: f'- ~ '>. r~ . ,. ex: Ln [,. ~i e.-1 ('J", l-1J~;j 0"- , fF'( :C' ~r ( (j t-".. 6:H rrJlI ) n Itli I..,.' 1:1. (-' i_"!{1, uJ: "c,:', IL (~l:,\ :;l U (J'I U -- .,. .... .,.. ..r,) :r . \i1 .,) ~~ J ~ ~ 5 e >;,' V; 1.0 ...;)'. :;r-. ~ . , ,j . . . . .' !'(.. r . , . . ~ ,. GREGORY J: KATSHIR . . r- Attorney at Law . , .' , . , 900 Market Street Lemoyne, Pennsylvania 17043 ~ (717) 763-8133. Fax (717) 783-9425 BILBBN P. BOYD, Plaintiff V. : IN THE COURT OF COMMON PLEAS OF : CUMBERLAND COUNTY, PENNSYJ.VANIA : : NO. 98-2167 CIVIL TERM CIVIL ACTION - LAW FREYSINGBR PONTIAC, INC. Defendant : : (COMPULSORY ARBITRATION REQUIRED) NOTICE TO PLEAD: TO: Eileen p, Boyd and Gregory J. Katshir, Esquire, her attorney: You are hereby notified to file a written response to the enclosed New Mat.ter within twenty (20) days from service hereof or a judgement may be entered against you. William J, Fulton Attorney for Defendant AliSliER WITH NEW MATTER 1. Admitted. 2, Admitted, 3, Admitted, 4, Admitted, 5. Admitted. 6. Admitted, 7, DENIED, The Plaintiff was never told that the vehicle definitely needed a new engine, To the contrary, she was told that because the engine was tightly seized, it would be necessary to partially dismantle the engine by removing the oil pan to find out what was causing the problem, Replacement of the engine was, at the Plaintiff's request, described as the worst case scenario, Plaintiff elected at that point to consider purchasing a new vehicle instead of proceeding with diagnostic inspection and repair, 8, DENIED, Because the Plaintiff would not authorize the Defendant to dismantle the engine to accurately diagnosis the problem, a reasonably accurate repair order estimate was never communicated to the Plaintiff. 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"" Ie; ~(I) ~ - ~ 1 WHEREFORE, Defendant demands judgment in its favor and against the Plaintiff, NEW MATTER 17, Responsive averments 1-16 above are incorporated herein as if fully set forth. 18, The Plaintiff expressed a desire to several of Defendant's agents and employees to not repair her vehicle and to instead save costs of repair and purchase a new car, 19. When brought to the Defendant' fl garage, the engine of the Grand AM was so thoroughly seized that a service technician was unable to turn the engine over even with the assistance of a breaker bar and socket, 20, Defendant offered to dismantle the engine and diagnose the mechanical problem and repair it. 21, Confronted at her request with a worst case scenario which was totally reasonable given the facts known to the Defendant's agents and employees at the time, i.e., the reasonable possibility that the engine would need to be replaced, the Plaintiff instead declined and opted to purchase a new car. 22. Even while considering the purchase of a new vehicle, the Plaintiff was again asked by Defendant's service manager if she was sure that she didn't want the engine of the Grarld AM taken apart, 23. Plaintiff again declined to authorize Defendant to figure out what was wrong with the car, 24. Once acquired as a trade in by the Defendant and after deciding not to sell the vehicle at wholesale, the Defendant took the engine apart and only then discovered that the timing gear had broken and wedged itself into the crankshaft sprocket and had completely seized the engine. 25, Such a mechanical problem with an engine is an extremely rare occurrence, 26, The internally priced repair order invoice attached to the Plaintiff's Complaint as Exhibit "6" was taken by Josh singer and delivered to the Plaintiff without authorization, 27, Josh Singer was the salesman who earned a commission on the sale of the new vehicle to the Plaintiff I his apparent J certifioate of Servioe I hereby oertify that a true and oorreot oopy of the foregoing Answer with New Matter is being served this date upon the attorney for the Plaintiff via first class mail addressed as follows: Gregory J, Katshir, Esquire 900 Market street Lemoyne, PA 17043 Dated: May 26, 1998 ~U~~ William J F 1ton 6 I I I I I I 'j EILEEN P. BOYD, Plaintiff IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA NO: 98-2167 CIVIL TERM VS. FREYSINGER PONTIAC, INC, Defendant I CIVIL ACTION - LAW PLA.J~TIFF'S REPLY TO DEFENDANT'S NE~MATrEft 1, Paragraphs 1 through 16 of Plaintiff's Complaint are incorporated herein as if the same were set forth in detall, 2. Paragraph 18 is denled, By way of further answer, Plaintiff only decided to purchase a new veh.1.ole after Defendant's agents indicated that the oosts to r~pair her vehicle would be $1,500.00 to $3,000,00, 3. Paragraph 19 is admitted in part and denlGd in part, It is admitted that the engine was seized at the time the vehicle was delivered to Defendant. However, Plaintiff ill without sufficient knowledge or information to form an opinion a8 to the truth of the statement that a servioe technician was unable to turn the engine over with a breaker bar and socket, 4, Paragraph 20 is denied, At no time did Defendant offer to dismantle the engine to disoover the problem, Plaintiff was. only told that her vehicle was in need of a new engine and that it would cost her from $1,500,00 to $3,000,00 to repair the vehicle. 5, Paragraph 21 is admitted in part and denied .l.n part, It is admitted that Plaintiff opted to purohase a new vehicle after she was told only that her vehicle was in need of a now engine and that it would cost from $1,500,00 to $3,000,00 for that engine, It is denied that it was reasonable for Dofondant to " believe that the engine would need to be replaced, 6, paragraph 22 is denied. At no time did Defendant's service manager ask her. if she wanted the engine taken apart, 7, Paragraph 23 is denied. Plaintiff did not decline to authorize Defendant to figure out what was wrong with her vehicle. By way of further answer, Defendant told Plaintiff that the vehicle was in need of a new engine and offered no other option, 8. paragraph 24 is denied, Plaintiff is without sufficient knowledge or information to form a belief as to the averments of this paragraph and strict proof thereof is demanded at the time of trial. Said averments are solely within the knowledge of Defendant. 9, Paragraph 25 is denied. After reasonable investigation the Plaintiff is without sufficient knowledge or information to form a belief as to the averment of paragraph 25, 10. paragraph 26 is admitted in part and denied in part, It is admitted that Defendant'S agent, Josh S1_nger delivered the repair order, attached to the Complaint as Exhibit B, to plaintiff. However, after reasonable investigation, the Plaintiff is without sufficient knowledge or information to form a belief as to if the order is internally priced or if Josh Singer took the order without authorization, strict proof thereof is demanded at the time of trial., 11. paragraph 27 is admitted in part and denied in part, It is admitted that Josh Singer was the salesman involved in the sale of the new vehicle to plaintiff. Plaintiff is without sufficient knowledge or information to form a belief as to the truth of the averment that Josh Singer rBOlllJ.ved It Clommie.ion frolll the sale. By way of further answer, it 18 bel1eVfld that Ju.h Singer provided information to Plaintiff boo au.. h. reali..d that a customer was being subjected to fraudulent or deoeptive oonduct on the part of Defendant. 12. Paragraph 28 is denied. Plaintiff 18 wi thout eUff!oient knowledge or information as to form a belief' tiS to the oost of repairs to a retail customer. 13. Paragraph 29 is denied, By way of further answer, Defendant, through its agent, Josh Singer, oontaot.d Plaintiff to inform her that a math mistake of $1,000,00 had been made against her. Plaintiff and Defendant then dis(lussed whether Plaintiff should be responsible for paying that amount, 14. Paragraph 30 is ~dmitted, By way of further answer, the $400,00 amount was a oompromise to pay for the math mistake of DefeMant. 15. Paragraph 31 is denied. Paragraph 31 sets forth a legal conclusion to which no responsive pleadIng 18 required, Respeotfully submitted, /' -2 Gregory J, Attorney f a shir, Esquire r Plaintiff PA IOI 61967 900 Market Street Lemoyne PA 17043 ('117) '163-8133 .. j';:II,Vn')N 1', BOYD P lnin Ui f[' IN TlIE COURT OF CO~lMON Pl.I,AS OF CtJIolBERLAND COUNTY, PEI-INSYLVANIA . " ,I NO, ;'16'1 CIVIL 1990 VSi 'I 1 I I 1 I I PH imnNCili:tt ]'ON'I,'IAC, INIl, RUU: 1312-1, The Petition for Appointment of Arbitrators shall be substllnt::'ally in thl following form: PETI'l'ION FOR APPOUITI1ENT or ARBITRATORS TO THE HONORABLE. THE JUDGES OF SAID COURT: Gregory ,I. J:1I!;i3hir the ~bo~e action (or actions), respectfully represents that: 1. The above-captioned action (or actions) is (are) :It issue, Z, The claim of the plaintiff In the action is $ 1Q ,;>~3.()O The counterclaim of the defendant in the action is :i'o .00 The following attorneys are interested in the case(s) as counselor lire other- wise disqualified to sit as arbitrators: GrggQr:t ,]. ;-::Jtl3ll~,r , WilUam J. ]i'ulton ,-' counsel for the plaj,~ifl'/defendllnt in WHEREFORE, your petitioner prays your Honorable Court to appoint three (3) arbitrators to whom the cllse shall be submitted, e fully s~ ORDER or COURT ' 'OI'O'~~t8!nr, TIlsquir() AND NOW,. a~ .~! , . 19i1L, in consj.deration of the foregoing petition, .J"-r''-t-t_1 dtf~1 Esq., }lbd'J A ~~~ Esq., and CJ -Wd.#- l&r.L~J) ,Esq., are appointed arbitrators in the above-caPti~d ~i~ (or actions) as prayed for. P. J. EIU;t~N P. BOYD, PI...lntlff : IN TIn: COURT Qt' COMMON PU:AS 01<' : CIJMUt:RLAND COUNTY, Pt~NNSYLVANIA : v. FREVSINGER PONTIAC, INC., Defendant : NO. 98.2167 CIVil, TERM : CIVIL AcnON . LAW NOTICE 01<' IIEARIl'ffi. v ou are hereby notit1ed that the undersigned Arbitrators appointed by the Court in the above captioned matter will meet for the purpose of their appointment on t'rlday, December 18, 1998 at 9:30 a.m. in the Old Court House. ill the Second Floor "Iearing Room, I Courthouse Square, Carlisle, Pennsylvania, at which time and place you may appear and be heard, together with your witnesses and your counsel. Parties wishing to argue legal points will be expected to have copies of cases, statutes, etc., with relevant portions highlighted, for each Arbitrator and opposing counsel at the commencement of the hearing. Any Counselor Arbitrator requesting a change of hearing date must contact all persons as to an agreeable date, provide written nDtices to all persons and reserve place of hearing. Dated: /() b~f~f ~ /L Richard t. Webber, Jr., Esquire, C irman Thomas G. Collins, Esquire J. Jay Cooper, Esquire To: Gregory J. Katshir, Esquire Attorney for Plaintiff 900 Market Street Lemoyne, PA 17043 William J. Fulton, Esquire Attorney for Defendant 106 Walnut Street Harrisburg, PAl 710 I Thomas G. Collins, Esquire MARTSON, DEARDORFF, WILLIAMS & OTTO 10 East High Street Carlisle, PA 17013 J. Jay Cooper, Esquire 53 West PomlTet Street Carlisle, PA 17013 Court Administrator Cumberland County Courthouse Carlisle, PA 17013 .s. ::l(< .;. 0-<" \)1"\0 .0(....... .., <!l 0/,_ ."..........'7'0 <S> v", ~, (' .;, ....<;;.-....0 -< (' '1", (..~, <?\!)- O<s> <;;", '<' "IS> ,y ( .' ~, 6 00 ~, "'6 c t'; -<"'<;;'-(6 , 6 ~:". 0.,- '\ (" ; . "'\ '9(V / .~..... r. '..,. r,C~ "{-. 'Ol/.~ 10 ;:.;.~ 0' r ~. "r () ''1 .,:), ~.(/, '{'} C' 'l t9. ~Q ..J '~"'. "r ~/'A -,-# '<- <, /J ''1 ~ 7.y, '" "j. <" '11- .....'1 .. ~ ~~ O~ "'. .... -'J/ 'l. ',c V /. '/. ~ ~ "" , " ~~ ~~ " .I <;;.- "<C /l "( .., .-;. .,-. ( <;;.- ~<S> Q, ~ J., ., (' y(.. ~\ .::. (', ~ v' ;', 1? <;. o , '\"\ ..-. '/', "r/, (.- ~ '" \ ~. 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