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HomeMy WebLinkAbout99-040000 Z 3 a1 N The Law Offices of SPERO T. 205 State Street Post Office Box 808 Harrisburg, PA 17108-0806 (717) 238-4286 By: SPERO T. LAPPAS, Pa. Supreme Court ATTORNEY FOR THE PLAINTIFF LAPPAS Esquire identification no. 25745 IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY LESLIE WENRICH, D.C. CIVIL ACTION - LAW c Plaintiff NO 99_ y??, /J'am` /?/?i? V. W ILA Il 6 ' _'? c ./ oI PENNSYLVANIA JURY TRIAL DEMANDED BLUE SHIELD, Defendant NOTICE TO DEFEND AND CLASM RIGHTS YOU HAVE BEEN SUED IN COURT. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this Complaint and Notice are served, by entering a written appearance personally or by attorney and filing in writing with the court your defenses or objections tot he claims set forth against you. You are warned that if you fail to do so, the case may proceed without you and a judgement may be entered against you by the court without further notice for any money claimed in the Complaint or for any other claim or relief requested by the Plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. COURT ADMINISTRATOR CUMBERLAND COUNTY COURTHOUSE 1 COURTOUSE SQUARE CARLISLE, PA 17023 (717) 240-6200 The Law Offices of SPERO T. LAPPAS Page 1 A NOTICIA LE MAN DEMANDADO A USTED EN LA CORTE. Si usted quiere defenderse de estas demandas expuestas en las paginas siguientes, usted tiene viente (20) dias de plazo al partir de 1a fecha de la demanda y la notificacion. Usted debe presentar una apariencia escrita o en persona o por abogado y archivar en la corte en forma escrita sus persona. Sea avisado que si usted no se defiende, la corte tomara medidas y puede entrar una Orden contra usted sin previo aviso o notificacion y por cualquier quaja o alivio que es pedido en la peticion de demands. Usted puede perder dinero o sus propiedades o otros derechos importantes para usted. LLEVE ESTA DEMANDA A UN ABODAGO INMEDIATAMENTE. SI NO TIENE ABOGADO O SI NO TIENE EL DINERO SUFICIENTE DE PAGAR TAL SERVICIO, VAYA EN PERSONA O LLAME POR TELEFONO A LA OFICINA SE PUEDE CONSEGUIR ASISTENCIA LEGAL. COURT ADMINISTRATOR CUMBERLAND COUNTY COURTHOUSE I COURTOUSE SQUARE CARLISLE, PA 17013 (717) 240-6200 RESPECTFULLY SUBMITTED, The Law Offices of SPERO T. LAPPAS SPERO T. LAPPAS, ESQUIRE ATTORNEYS FOR THE PLAINTIFF The Law Offices Of SPERO T. LAPPAS Page 2 r The Law Offices of SPERO T. LAPPAS 205 State Street Post Office Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 By: SPERO T. LAPPAS, Esquire Pa. Supreme Court identification no. 25745 ATTORNEY FOR THE PLAINTIFF IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY LESLIE WENRICH, D.C. Plaintiff V. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD, Defendant No. 9 9- yoa-o 61, --L9 7?',.- CIVIL ACTION - IN LAW AND EQUITY JURY TRIAL DEMANDED COMPLAINT RESPECTFULLY SUBMITTED, The By: of SPERO T. LAPPAS re 5 The Law Offices of SPERO T. LAPPAS Page 1 Pa. Supreme Ct. ID no. 2574 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 ATTORNEYS FOR THE PLAINTIFF 4 , COMPLAINT AND NOW, comes the Plaintiff, by and through his attorneys, The Law Offices of SPERO T. LAPPAS, and makes this COMPLAINT respectfully representing as follows. 1. Plaintiff LESLIE WENRICH, D.C., is an adult individual who has been at all times relevant to this cause of action a Doctor of Chiropractic, duly authorized to practice that profession and licensed by the Commonwealth of Pennsylvania. 2. Defendant HIGHMARK CORPORATION (hereinafter "Highmark") is a corporation doing business and operating in and under the laws of the Commonwealth of Pennsylvania with a place of business at 1800 Center Street, Camp Hill, Pa., Cumberland County, Pennsylvania. 3. Highmark is in the business of providing health and medical insurance benefits to customer subscribers. Pursuant to this business, Highmark receives and pays qualifying medical and doctor bills for its subscribers. 4. At all times material to this cause of action and for all acts, conduct and omissions described in this complaint or otherwise material and relevant to the cause of action stated herein, the Defendant acted through agents and servants (some of whom are named in this Complaint and some of which are not named in this Complaint) for whose acts, conduct and omissions the Defendant is responsible and liable. 5. All such agents and servants of the Defendant acted within the course and scope of their employment with respect to all acts, The Law Offices of SPERO T. LAPPAS Page 2 A conduct and omissions described or referred to in this Complaint or otherwise relevant to this cause of action. 6. At various and diverse dates within the statute of limitations, Dr. Wenrich sent bills to Highmark for payment in accordance with the Highmark subscriber agreements which covered certain of Dr. Wenrich's patients. 7. After Dr. Wenrich submitted these bills, Highmark sent notices by mail to several of the covered patients telling them that the bills were disapproved for payment. 8. As part of the message by which these patients were notified that their bills were disapproved for payment, Highmark told the patients that Pennsylvania Blue Shield had "determined" that Dr. Wenrich's equipment was substandard. This "determination" was cited as the reason, or one of the reasons, that the bill was being disapproved for payment. A specimen notice is attached hereto as Exhibit I- 9. In fact, Highmark had made no such determination at all. In a letter dated may 9, 1996 and signed by Emelie Sconing, Highmark admits that it was simply assuming that Dr. Wenrich's equipment did not meet the appropriate standards. A true copy of this letter is attached hereto as Exhibit 2. 10. There was never any "determination" as Pennsylvania Blue Shield falsely reported to the Plaintiff's patients. 11. The assumption of Highmark that Dr. Wenrich's equipment was substandard was based upon Highmark's feeling that Dr. Wenrich The Law Offices of SPERO T. LAPPAS Page 3 A had allegedly failed to reply timely tc Highmark's requests for certain information about Dr. Wenrich's office equipment. 12. In fact, Highmark had never made any determination that Dr. Wenrich's equipment was substandard. 13. In fact, Dr. Wenrich's equipment was not substandard. 14. To the best of the Plaintiff's information as of the filing of this complaint at least six patients, and maybe more, received these false and defamatory communications from the defendant. The Defendant has supplied a list of patients who received the offending Notice. This list is attached hereto as Exhibit 3. is. All of the defendant's statements of or about the Plaintiff as described above are and were false and defamatory to the Plaintiff. They tend to blacken the Plaintiff's reputation or expose him to public hatred, contempt, or ridicule, or to injure him in her business or profession. 16. All of these statements and remarks expressed and communicated their defamatory meaning about the Plaintiff either directly and overtly or by reasonable implication, insinuation, and innuendo. 17. Each of the above-described statements and remarks when heard or read in its totality and context is and was defamatory of the Plaintiff. 18. Furthermore, each statement and remark is and was defamatory inter alia in that the defendants thereby described the The Law Offices of SPERO T. LAPPAS Page 4 a Plaintiff as doctor who uses or has used substandard equipment to treat his patients or to make diagnoses. 19. All of these statements and remarks and the defamatory content thereof applied to the Plaintiff either overtly or by reasonable implication. 20. All of these statements and remarks were published to persons who understood them to refer to the Plaintiff, and who understood them as intended to be applied to the Plaintiff. 12. The defamatory content of these statements is false and untrue. 21. The Defendant in connection with the making and publishing of these statements and remarks were reckless, or in the alternative, they were negligent. 22. None of these publications, statements or remarks was privileged; in the alternative, any privilege which would have otherwise attached to the Defendants and their publication of these statements and remarks did not attach by virtue of actual malice and/or abuse, recklessness, reckless disregard of the falsity of the publication, or negligence, or otherwise. 23. As the direct, legal, and proximate result of the Defendants actions as described in this Complaint, the Plaintiff has suffered actual harm in that, inter alia, a. he has suffered the impairment of reputation and standing in the community; b. he has been libeled, slandered, and defamed in The Law Offices of SPERO T. LAPPAS Page 5 k connection with his competence to carry on his business or profession; C. he has suffered great and extreme personal humiliation, mortification, embarrassment, mental anguish and suffering; d. he has been exposed to public contempt and ridicule; e. he has been injured in her business or profession. 24. In 1997, Plaintiff initiated a lawsuit in the Court of Common Pleas of Cumberland County entitled Wenri v nnsylv_ania B hield (No. 97-2288 CIVIL) bringing the same claim as is described above. That Complaint is attached as Exhibit 4 hereto and incorporated into this Complaint by reference. 25. Highmark challenged the propriety of that lawsuit by filing preliminary objections arguing that the Plaintiff was required to bring his claim before the Highmark medical Review committee (hereinafter IIHMRCII) in the first instance. 26. The Court agreed and dismissed the Plaintiff Is Complaint for failure to submit the case to a mandatory alternative dispute resolution mechanism, in violation of Pa.R.C.P 1028(6). This Order and Opinion are attached hereto and marked collectively as Exhibit 5. 27. The Plaintiff did submit his claim to the HMRC. 28. Thereafter, the Plaintiff complained to the HMRC and Highmark about the unfairness of the procedures established for the The Law Offices of SPERO T. LAPPAS Page 6 A Plaintiff's hearing. 29. HMRC's counsel, Attorney Thomas Wood, wrote to plaintiff's counsel, assuring the Plaintiff (among other things) that defendant Highmark and the HMRC had cured the defects in the composition of the medical review committee which had led the Pennsylvania Supreme Court in Rudolph v. Pennsylvania Blue Shield, --- Pa. ---, 717 A.2d 508 (1998) to hold that the Committee and its decisions were unconstitutional. (See Exhibit 6.) 30. Specifically, counsel for the committee assured the Plaintiff that "the objections raised by the Supreme Court have subsequently been addressed and we believe the composition of the Committee now meets the standards suggested by the Supreme Court". 31. The "objections" raised by the Supreme court dealt with the fact that as long as the HMRC was composed of members of the Highmark Corporation or members of its board of directors, then the i committee was ipso facto unfair and partial. I 32. In fact, the assurances of Attorney Wood's March 30 letter were not accurate and at least three members of the current HMRC are members of the Highmark Corporation: specifically, W. Scott Nettrour, Robert Albertini (who was Chairman of the Medical Review Committee) and William Daiber. 33. The defendant was well aware of this composition. In fact Highmark has known that members of the HMRC were members of the Corporation and it was Highmark's intention to allow that situation to persist in spite of Rudolph. Neither the defendant The Law Offices of SPERO T. LAPPAS Page 7 nor any members of the HMRC disclosed to Plaintiff before the hearing that some HMRC members were members of the corporation. 34. The Plaintiff and his Counsel appeared for an alleged hearing before the HMRC on or about May 4, 1999 and thereafter the HMRC issued its "decision" dated June 1, 1999 dismissing Plaintiffs claims. (Exhibit 7) 35. The HMRC's June i "decision" did not properly address any of the issues raised by Plaintiffs claim. 36. Furthermore, the proceedings, procedure, decision and adjudication of the HMRC were defective in inter alia the following ways, and these defects, individually and in combination with one another, render the HMRC decision unjust, inequitable and unconscionable, and require that this court vacate, set aside, modify, and reverse the decision of the HMRC and allow this case to proceed to trial by jury in the Court of Common Pleas. a. The Plaintiff was not allowed to call witnesses and his request that Highmark employees appear to offer evidence in his favor was denied. b. The Plaintiff was afforded no opportunity to present evidence, other than his own statements and the presentation of his counsel. C. The Plaintiff was afforded no opportunity to challenge through witnesses or cross-examination the evidence presented by the defendant. d. The HMRC was constituted in such a way as to be The Law Offices of SPERO T. LAPPAS Page 8 r , unfair, partial, biased and predisposed in favor of Highmark and against the Plaintiff in that some of the members of the HMRC were members of the Highmark Corporation. e. In fact Article x, section 2 of the Defendants bylaws requires that "a majority of the members of the medical review committee shall be providers who are members of the corporation.° (The portion of the defendants bylaws dealing with the HMRC are attached hereto as Exhibit 8.) f. The defendant's bylaws (Article X) do not empower the HMRC to make an enforceable monetary award to the Plaintiff, and therefore the HMRC did not have authority to address Plaintiff's claim. g. The HMRC which heard the Plaintiff's case was constituted in such a fashion as to be unfair to Plaintiff in that it had no Doctors of Chiropractic. h. Plaintiff believes and therefore avers that the members of the HMRC are paid in some fashion by, or receive some other advantage or emolument from, the defendant Highmark Corporation. This does or may prejudice the HMRC members in favor of Highmark, i. Plaintiff believes and therefore avers that the members of the HMRC are health care providers who The Law Offices of SPERO T. LAPPAS Page 9 r rely on Highmark for reimbursement and payment of the bills which they (the HMRC members) submit to Highmark. Accordingly, Highmark has the economic and practical power to cause the HMRC members considerable inconvenience and loss in the event that Highmark becomes disenchanted with the HMRC members. This does or may prejudice the HMRC members in favor of Highmark. j. The dispute resolution mechanism imposed upon the Plaintiff by the Defendant runs afoul of due process of law, in that inter alia it did not provide the Plaintiff with the opportunity to be heard and to present his claim in a meaningfully orderly proceeding before an impartial tribunal. k. Plaintiff believes and therefore avers that the members of the HMRC are selected by the Defendant with no input or right of selection by the Plaintiff. 1. The HMRC decision is the result of fraud with respect to the Defendant's non-compliance with the Rudolph decision. M. The HMRC members were incompetent to decide the issues of defamation raised by the Plaintiff's claim. Indeed, the HMRC process is not designed or intended to decide cases of this sort. The Law Offices of SPERO T. LAPPAS Page 10 n. The decision of the I1MRC is against and contrary to the evidence. o. The decision of the HMRC is against and contrary to the weight of the evidence. p. The decision of the HMRC is against and contrary to the applicable law. q. The HMRC decision mistakenly and unlawfully considers the Plaintiff's alleged breach of his contractual obligations to Highmark to be a defense to the defendant's defamation of the Plaintiff. In fact, contract breach is not a defense to defamation. r. The HMRC decision mistakenly and unlawfully considers sections B-9 and B-15 of the Blue Shield Regulations for Participating Provide= to be relevant to the Plaintiff's claim. In fact, neither one of those sections has any relevance to this case whatsoever. S. The HMRC decision mistakenly and unlawfully held that "Blue Shield acted properly and within its rights when it denied the claims submitted by Dr. Wenrich and when it promptly notified its members of the reason for the denial." In fact, the defendant's complained of actions went far beyond any lawful notification and constituted defamation The Law Offices of SPERO T. LAPPAS Page 11 against the Plaintiff. COUNT 1 -- IN EQUITY 37. All other paragraphs of this complaint are hereby incorporated into this count by reference thereto and made a part hereof. 38. WHEREFORE, the Plaintiff requests that this court enter judgment in his favor and against this Defendant. Plaintiff also requests the following relief: a. That the court invalidate, reverse, vacate and set aside the decision of the HMRC ion this case. b. That the Court enter an order requiring that the HMRC be disbanded and that the Defendant be prohibited from requiring submission of any disputes to a medical review committee until a committee is constituted with a composition and procedures which are legally sufficient and adequate. C. That the Court order that this case shall proceed to trial by jury in the Cumberland County Court of Common Pleas. d. That the Court thereafter enter judgment in favor of the Plaintiff and against the defendant in an amount in excess of the local limits requiring reference to compulsory arbitration, including compensatory and punitive damages, plus costs of The Law OffiCes of SPERO T. LAPPAS Page 12 litigation and allowable interest. COUNT 2 -- IN LAW 39. All other paragraphs of this Complaint are hereby incorporated into this count by reference thereto and made a part hereof. 40. WHEREFORE, the Plaintiff requests that this court enter judgment in his favor and against this Defendant. Plaintiff also requests the following relief: a. That the Court invalidate, reverse, vacate and set aside the decision of the HMRC ion this case. b. That the Court enter an order requiring that the HMRC be disbanded and that the Defendant be prohibited from requiring submission of any disputes to a medical review committee until a committee is constituted with a composition and procedures which are legally sufficient and adequate. C. That the Court order that this case shall proceed to trial by jury in the Cumberland County Court of Common Pleas. d. That the Court thereafter enter judgment in favor of the Plaintiff and against the defendant in an amount in excess of the local limits requiring reference to compulsory arbitration, including The Law Offices of SPERO T. LAPPAS Page 13 compensatory and punitive damages, plus costs of litigation and allowable interest. RESPECTFULLY SUBMITTED, The?S of SPERO T. LAPPAS By: Pa. Supreme Ct. ID no. 25745 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 ATTORNEYS FOR THE PLAINTIFFS The Law Offices of SPERO T. LAPPAS Page 14 TABLE OF EXHIBITS 1. Specimen of Defendant S Notice to Plaintiff Is patients. 2. PBS May, 1996 letter to Plaintiff. 3. PBS list of patients who received the offending notice. 4. Complaint 5. Order and Opinion. 6. Attorney Woods letter to Plaintiffs counsel. 7. HMRC decision. 8. HMRC bylaws The Law Offices of SPERO T. LAPPAS Page 15 1t'eilnvylv;enia -L-,(PLANATION OF BENEFITS PENNSYLVANIA BLUE SHIELD ?3IUCSI11l`I(I KEEP FOR YOUR TAX RECORDS ro BOXEe90636ICE at. WWI IM elw Gan Pbn al Pnnnylnnl? on IMgnM?nl CAMP "ILL PA 17009-0036 Uaww? el IM elw Gsn ?M qlw WIN A...IMIn New Subscriber: DENNIS L SCHNECK ID Number: 168323241 Page: 1 of 1 Patient: CHARLOTTE B SCHNECK Claim Number: 56255012612 Datel 09/12/96 Provider: LESLIE W WENRICH DC (000115611) PROCEDURE DESCRIPTION PROCEDURE CODE SERVICE PROVIDER'S ALLOWANCE AMOUNT PAID AMOUNT (NLMBER OF SERVICES) DATEIS) CHARGE REMARKS NOT PAID SPINAL KRAY (001) 07/00/96 -?" 72050 45.00 .00 .00 45.00 05145 SPINAL KNAY 1001) 07/08/9e 75.00 72100 •00 •00 75.00 D5145 D5145 Pennsylvania Blue Shield has determined that the equipment used to provide this diagnostic test does not meet the accepted standard of quality in the community. Therefore, no payment Will be made. A participating provider may not bill the patient for this service. ?lZ" l ?l 0 15? P? 1.,.Ill,?llllll??lll???ll?l,Il.I.„I??il„?III?II??IIII?I?I??I DENNIS L SCHNECK RD 1 BOX 368 PINE GROVE PA 17963-9732 -5J,, Y `e,I EXHIBIT THIS IS NOT A BILL HAVE A QUESTION? PLEASE CALL (717) 731-8080 OR 1-600-345-3806. (Service for the Deaf via TOO Equipment is available at 1-800-345-3848.) N0001987 lk? 46, ,"Minsylvnflial liluctilli?-Icl (-amp Ildl. 1'Lnmv1van,a 1711X4 M ?InM 1 ?rN M ?? wh UN, MN M?'wNr N,?.n CERTIPISD MAIL RFTV,RN RSCSIpT gCQ g T6D May 9, 1996 Leslie W. Wenrich, D.C. 424 W. Grand Ave. Tower City, PA 17980.1010 Dear Doctor Wenrich: In 1993, Pennsylvania Blue Shield initiated a review of the technical quality of diagnostic x-rays by sending surveys to providers who reported x-rays performed in their offices to Blue Shield during 1992. Following our review of the completed surveys, we determined that we should review actual x-ray fling for all providers who had no quality control program in place, whose x rays were processed manually, or who failed to respond to the survey. You fall into one of these three groupings. We are now bringing this project to a close and you are one of the very frw providers who have failed to forward x-rays for review, as requested. Although we have made repeated attempts to determine whether your x-rays meet the accepted standard of quality in the community, we have been unable to do so. Therefore, we must assume that they do not meet that standard. Effective 30 days from the date of this letter, no further payment will be made for x-rays taken in your office. Payment for the x-rays will be denied with the following message: -Pennsylvania Blue Shield has determined that the equipment used to provide this x-ray does not meet the accepted standard of quality in th?i community. Therefore, no payment will be made. A participating provider may not bill the patient for this service." The subscriber will also receive the same message on his or her Explanation of Benefits. Please note that, as a participating provides with Pennsylvania Blue Shield you may not bill the subscriber for therm denied services. You have the right to appeal this decision should you 90 desire. 21t order to do so, you will have to provide x-rays for review by a consultant. If you wish to do this, or if you have any quentiund EXHIBIT 2. Leslie Wenrick D.C. #115611 l alien__ is Nam Agreement Da e f ___S o rvice Lawrence Bensinger 180.56-3696 06-08-94 Roxanne Buffington D6276246 01-10-94 Judy Gass 180-38-0693 06-17-94 Barbara A. Klinger 184-34-1214 08-01-94 Mary Smelt zer 19740-8554 10-24-94 Roy E. Williard 192-304826 10-OS-94 EXHIBIT ? 3 Leslie W. Wenrich, D.C. Page Two concerning this issue, please do not hesitate to contact me. Z can tie reached at (717) 767.3207. Sincerely, / Emeli! A. Sconing Manager Benefits Utilization Management EAS/tnn s The Law Offices of SPERO T. LAPPAS 205 State Street Post Office Box 808 Harrisburg, Pennsylvania 17108-0808 Telephone (717) 238-4286 By: SPERO T. LAPPAS, ESQUIRE Pa. Supreme Court identification no. 25745 ATTORNEYS FOR PLAINTIFF IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY LESLIE WENRICH, D.C. CIVIL ACTION - LAW Plaintiff NO. S. 1997 V. -- PENNSYLVANIA JURY TRIAL DEMANDED BLUE SHIELD, Defendant COMPLAINT AND NOW, comes the Plaintiff, by and through his attorneys, The Law Offices of SPERO T. LAPPAS, and makes this Complaint against the above-captioned Defendants, respectfully representing as follows: 1. Plaintiff LESLIE WENRICH, D.C., is an adult individual who has been at all times relevant to this cause of action a Doctor of Chiropractic, duly authorized to practice that profession and licensed by the Commonwealth of Pennsylvania. 2. Defendant PENNSYLVANIA BLUE SHIELD (hereinafter "PBS") is a corporation doing business and operating in and under the laws of the Commonwealth of Pennsylvania with a place of business at 1800 Center Street, Camp Hill, Pa., Cumberland County, Pennsylvania. The Law Office_a-nfisPERn T. LAPPAS EXHIBIT --I Page 3 3. PBS is in the business of providing health and medical insurance benefits to customer subscribers. Pursuant to this business, PBS receives and pays qualifying medical and doctor bills for its subscribers. 4. At all times material to this cause of action and for all acts, conduct and omissions described in this Complaint or otherwise material and relevant to the cause of action stated herein, the Defendant acted through agents and servants (some of whom are named in this Complaint and some of which are not named in this Complaint) for whose acts, conduct and omissions the Defendant is responsible and liable. 5. All such agents and servants of the Defendant acted within the course and scope of their employment with respect to all acts, conduct and omissions described or referred to in this Complaint or otherwise relevant to this cause of action. 6. At various and diverse dates within the statute of limitations, Dr. Wenrich sent bills to PBS for payment in accordance with the PBS subscriber agreements which covered certain of Dr. Wenrich's patients. 7. After Dr. Wenrich submitted these bills, PBS sent notices by mail to several of the covered patients telling them that the bills were disapproved for payment. 8. As part of the message by which these patients were notified that their bills were disapproved for payment, PBS told the patients that Pennsylvania Blue Shield had "determined" that The Law Offices of SPERO T. LAPPAS Page 4 Dr. Wenrich's equipment was substandard. This "determination" was cited as the reason, or one of the reasons, that the bill was being disapproved for payment. A specimen notice is attached hereto as Exhibit 1. 9. In fact, PBS had made no such determination at all. In a letter dated May 9, 1996 and signed by Emelie Sconing, PBS admits that it was simply assuming that Dr. Wenrich's equipment did not meet the appropriate standards. A true copy of this letter is attached hereto as Exhibit 2. 10. There was never any "determination" as Pennsylvania Blue Shield falsely reported to the Plaintiffs patients. 11. The assumption of PBS that Dr. Wenrich's equipment was substandard was based upon PBSIS feeling that Dr. Wenrich had allegedly failed to reply timely to PBS's requests for certain information about Dr. Wenrich's office equipment. 12. In fact, PBS had never made any determination that Dr. Wenrich's equipment was substandard. 13. In fact, Dr. Wenrich's equipment was not substandard. 14. To the best of the Plaintiffs information as of the filing of this complaint at least six patients, and maybe more, received these false and defamatory communications from the defendant. The Defendant has supplied a list of patients who received the offending Notice. This list is attached hereto as Exhibit 3. 15. All of the defendant's statements of or about the The Law Offices of SPERO T. LAPPAS Page 5 Plaintiff as described above are and were false and defamatory to the Plaintiff. They tend to blacken the Plaintiffs reputation or expose him to public hatred, contempt, or ridicule, or to injure him in her business or profession. 16. All of these statements and remarks expressed and communicated their defamatory meaning about the Plaintiff either directly and overtly or by reasonable implication, insinuation, and innuendo. 17. Each of the above-described statements and remarks when heard or read in its totality and context is and was defamatory of the Plaintiff. 18. Furthermore, each statement and remark is and was defamatory inter alia in that the defendants thereby described the Plaintiff as doctor who uses or has used substandard equipment to treat his patients or to make diagnoses. 19. All of these statements and remarks and the defamatory content thereof applied to the Plaintiff either overtly or by reasonable implication. 20. All of these statements and remarks were published to persons who understood them to refer to the Plaintiff, and who understood them as intended to be applied to the Plaintiff. 12. The defamatory content of these statements is false and untrue 21. The Defendant in connection with the making and publishing of these statements and remarks were reckless, or in the The Law Offices of SPERO T. LAPPAS Page 6 alternative, they were negligent. 22. None of these publications, statements or remarks was privileged; in the alternative, any privilege which would have otherwise attached to the Defendants and their publication of these statements and remarks did not attach by virtue of actual malice and/or abuse, recklessness, reckless disregard of the falsity of the publication, or negligence, or otherwise. 23. As the direct, legal, and proximate result of the Defendants actions as described in this Complaint, the plaintiff has suffered actual harm in that, int a j , a. he has suffered the impairment of reputation and standing in the community; b. he has been libeled, slandered, and defamed in connection with his competence to carry on his business or profession; C. he has suffered great and extreme personal humiliation, mortification, embarrassment, mental anguish and suffering; d. he has been exposed to public contempt and ridicule; e. he has been injured in her business or profession. The Law Offices Of SPERO T. LAPPAS Page 7 24. WHEREFORE, the Plaintiff requests that this court enter judgment in his favor and against this Defendant in an amount in excess of the local limits requiring reference to compulsory arbitration, plus costs of litigation and allowable interest. RESPECTFULLY SUBMITTED, The L""L'LC:e s of S E T. LAPPAS By: PERO T. LA PPAS, Esquire Pa. Supreme Ct. ID no. 25745 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 ATTORNEYS FOR THE PLAINTIFFS The Law Offices of SPERO T. LAPPAS Page 8 TABLE OF EXHIBITS 1. Specimen of Defendant's Notice to Plaintiffs patients. 2. PBS May, 1996 letter to Plaintiff. 3• PBS list of patients who received the offending notice. The Law Offices Of SPERO T. LAPPAS Page 9 LESLIE WENRICH, D.C., : IN THE COURT OF COMMON PLEAS OF Plaintiff : CUMBERLAND COUNTY, PENNSYLVANIA V. : NO. 97.2288 CIVIL TERM HIGHMARK, INC. d/b/a PENNSYLVANIA BLUE SHIELD, Defendant ; CIVIL ACTION -LAW IN RE: DEFENDANT'S PRELIMINARY OBJECTIONS BEFORE HOFFER, P.J. AND HESS. J. ORDER OF COURT AND NOW,, 30 , 1998, Plaintiff's Complaint is dismissed for failure to submit this dispute to the required alternative dispute resolution process. Plaintiff is hereby required to submit his complaint to the appropriate Review Committee. C;ito;'ii? iir'i•1i?i101t 11998! FA Spero T. Lappas, Esquire 205 State Street, P.O. Box 808 Harrisburg, PA 17108-0808 .By the Court, 1-1 offer P.J. r Bridget E. Montgomery, Esquire Eckert, Seamans, Cherin & Mellot LLC 213 Market Street, P.O. Box 1248 Harrisburg, PA 17108-1248 EXHIBIT I LESLIE WENRICH, D.C., Plaintiff V. HIGHMARK, INC. d/b/a PENNSYLVANIA BLUE SHIELD, Defendant : IN THE COURT OF COMMON PLEAS OF : CUMBERLAND COUNTY, PENNSYLVANIA NO. 97-2288 CIVIL TERM CIVIL ACTION - LAW IN RE: DEFENDANT'S PRELIMINARY OBJECTIONS BEFORE HOFFER, P.J. AND HESS J PINION HOFFER, P.J.: This opinion concerns Defendant's preliminary objections to Plaintiff's complaint. Leslie Wenrich, D.C. ("Plaintiff") filed suit.against Highmark, Inc. ('PBS" or "Defendant') for defamation. Plaintiff is a doctor of chiropractic who is a participating provider with PBS. Wenrich claims he sent bills to PBS for payment in accordance with the PBS provider agreement.- Wenrich alleges that PBS refused to pay these bills and sent notices to the applicable patients stating that the reason for non-payment was that Wenrich's equipment was substandard. Defendant claims that Plaintiff failed to provide the necessary information that would have allowed PBS to determine the quality of Plaintiff's equipment. PBS has filed a preliminary objection requesting that this case be dismissed and sent to 97-2288 CIVIL TERM alternative dispute resolution as required under the Regulations for Participating Providers.' We now find that Plaintiff is required to submit his complaint to the appropriate alternative dispute resolution process before pursuing a remedy in the court system. DISCUSSION Defendant Is a Pennsylvania non-profit professional health services corporation which was organized and is currently operating pursuant to the Pennsylvania Health Services Plan Corporation Act. This Act states that 4(a]II matters, disputes or controversies relating to the professional health services rendered by the health service doctors... shall be considered and determined only by health service doctors as selected in a manner prescribed In the by-laws of the professional health service corporation." 40 Pa. C.S.A. Section 6324(c) (1995). The By-Laws of the Medical Service Association of Pennsylvania state that "(a]II matters, disputes or controversies arising out of the relationship between the Corporation and the professional health care providers... shall be considered and ' Defendant's second preliminary objection requests that, in the alternative of sending this complaint to alternative dispute resolution, this Court dismiss Plaintiff's Complaint for failure to state a claim upon which relief can be granted. Because of the action this Court is taking today, there is no need to decide Defendant's alternative request. 2 97-2288 CIVIL TERM determined by one of two Review Committees.' Article X, Sec. 1 (1995). PBS' Regulations for Patient Providers further explain how these controversies shall be decided The regulations state that 'all matters, disputes or controversies relating to the services performed by Participating Providers... shall be considered, acted upon, disposed of and determined only by providers in a manner provided by Article X of the By-Laws of Blue Shield. Regulations for Participating Providers, General Regulations B(20). The Review Committee Guidelines go on to say that "matters referred to the Review Committee generally concern disputes with respect to overutilization and/or misutilization of services, quality of care, service benefits and usual charge problems." PBS Review Committee Guidelines, Appendix B. In an opinion somewhat similar to the one at bar, this Court was asked to determine whether a claim brought against PBS for interpretation of a providing participant agreement between a health services provider and PBS was required to initially go through an alternative dispute resolution process. The Court held that 40 Pa. C.S.A. Section 6324 of the Professional Health Services Plan Corporation Act 'gives PBS power to elect an administrative panel to hear and resolve disputes concerning the professional health services rendered by its participating physicians." RRS Imaging Assoc v. Medical Service Assn. 42 D & C 3d 42, 43 3 D 97-2288 CIVIL TERM (1985). Additionally, the Pennsylvania Supreme Court has already recognized that various statutes now encourage arbitratlon and alternative dispute resolution Is favored by the courts. Borough of Ambridge Water Authority v Columbia, 458 Pa. 549, 328 A,2d 498, 500 (1974). -Based upon the above requirements, this Court finds that the Plaintiff Is required under his agreement with PBS to first submit his complaint to alternative dispute resolution rather than initially filing it with the court system. The Pennsylvania Health Services Plan Corporation Act clearly states that PBS has the right to prescribe the manner used to settle disputes and controversies. PBS, in its by-laws, has determined that all matters arising out of the relationship between participating providers and PBS shall be disposed of via one of two Review Committees. Based upon this reading, any dispute which falls under this requirement must be determined by the Review Committee before it can be removed to the court system. The case at bar meets the requirement of a matter which arises out of the relationship between a participating provider and PBS. Wenrich is a participating provider who is required under the PBS agreement to forward certain information to the Defendant in order for PBS to determine the quality of Wenrich's equipment. 4 97-2288 CIVIL TERM In turn, Wenrich can submit his bills to PBS which then pays or denies the claim and sends notices to the participating patients whom Wenrich has treated. Were Wenrich not a participating provider for PBS, Defendant would not have had any reason to send the supposedly defamatory letters to any of Wenrich's patients. Therefore, this case arose from the relationship between Wenrich and PBS. Furthermore, the PBS guidelines go on to say that the matters referred to by the Review Committee generally concern disputes with respect to overutilization, quality of care, seriice benefits and usual charge problems. Plaintiff alleges that his claim does not fall within the list of disputes. Plaintiff fails to see that this list is just a generality produced by PBS to show what disputes are commonly dealt with by the Review Committee. However, there is no limitation placed upon this list, nor does PBS specifically list any disputes which are not covered under the Review Committee's jurisdiction. Plaintiff characterizes his claim as one of defamation in a possible attempt to avoid alternative dispute resolution. This Court finds that the dispute between Plaintiff and Defendant is actually one based upon the requirements of Plaintiff as a PBS provider. Although Plaintiff couches his complaint in terms of defamation, this Court will not allow mere linguistics to prevent this case from going to 5 97-2286 CIVIL TERM alternative dispute resolution 2 Additionally, this case could be viewed as dispute over quality of care. Plaintiff's claim of defamation is based upon the fact that PBS found Plaintiff's equipment to be substandard. This claim obviously goes to the quality of care being offered by Plaintiff in his role as a participating provider in the PBS Program. For these reasons, Plaintiff is required to submit his complaint to the appropriate PBS Review Committee. ` Even if this Court were to find that Plaintiff's case is based upon defamation, there is still authority to show that defamation can be arbitrated. The Pennsylvania Superior Court has said that "although the intentional tort of defamation is not normally arbitrated,` if the agreement is broad enough to encompass defamation, such as allowing arbitration for any dispute arising out of the relationship between the parties, then defamation cases may be arbitrated. Waddell v. Shriber, 357 A.2d 571 (Pa. Super. 1976). 6 J KEEFER WOOD ALLEN & RAHAL LLP ESTABLISHED IN 1878 HEATHL ALLEN , N DAVID RAHAL 210 WALNUT STREET CHARLES W RUSENDALL It OF COUNSEL ROBERT L WELDON P. 0. BOX 11963 WILLIAM H WOOD EUGENE E PEPINSNY JR HARRISBURG, PA 17108-1963 SAMUEL C HARRY THOMAS E W0 O _ JOHN H ENOS III PHONE (717) 255.8000 WEST SHORE OFFICE. GARY E FRENCH FAX (717) 255.8050 415 FALLOwrIEL0 ROAD DONNA 5 WELDON BRADFORD DORRANCE - CAMP HILL. PA 17011 JEFFREY 5 STOKES EIN NO 23 0716135 (7171 812 5800 ROBERT R CHURCH -- STEPHEN L GROSE WRITER'S DIRECT DIAL R. SCOTT SHEARER March 30 1999 WAYNE M PECHT , DONALD M LEWIS III BRIDGETM WHITLEY (717) 255-8040 BRENDA 5 LYNCH SHAWN W WEIS ALLAN J ROSSI JOHN A FEICHTEL Spero T. Lappas, Esquire 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 Re: Leslie Wenrich, D.C. Appearance Before the Medical Review Committee of Pennsylvania Shield. Dear Spero: Z serve as counsel to the Medical Review Committee of Pennsylvania Blue Shield. Jon Dubs has asked me to respond to the procedural issues raised in your letter of March 8, 1999. We have consistently taken the position that the Medical Review Committee is not a court of law, and that it would destroy the "peer review" nature of the Committee's work if we were to attempt to model its proceedings on those of a jury trial as you suggest. we do not believe that the Committee must provide for cross examination of witnesses, stenographic recording, or any of the other procedural features that you request in order to provide a fair hearing. Pennsylvania case law suggests that due process requires only "notice and the opportunity to be heard and to defend in an orderly proceeding adapted to the nature of the case." Greenstein v, Commonwealth of Pennsylvania, Department of Health, 98 Pa. Cmwlth. 445, 512 A.2d 739, 743 (1986). More specifically, the Superior Court, in Rudolph v. Pennsylvania Blue Shield, 451 Pa. Super. 300, 679 A.2d 805 (1996) specifically found that the procedures adopted by the Committee were constitutionally adequate. (The Supreme court's subsequent reversal of Rudolph, 717 A.2d 508 (1998) was based solely on the composition of the committee, not on its procedural guidelines. The objections raised by the Supreme Co have subsequently been EXHIBIT Spero T. Lappas, Esquire March 30, 1999 Page 2 addressed and we believe the composition of the Committee now meets the standards suggested by the Supreme Court.) I have advised Mr. Dubs that the Committee should not change its procedures in an ad hoc fashion to satisfy the requests of individual providers or their attorneys. Accordingly, the hearing on May 4, 1999 will be conducted in accordance with the Committee's standard practices. You also indicated that you may want to challenge the participation of certain Committee members. I have advised Mr. Dubs that he should permit you to place any such challenges on the record at the beginning of the proceeding and that any member against whom a credible allegation of bias or conflict of interest is made should abstain from participation in the hearing. If you have any other questions regarding the Committee hearing, I will be happy to discuss them with you. Very truly yours, KEEFER WOOD/ALLEN & By: E. Wood TEW/ ra 1 RAH L, LLP CC: Jon Dubs, Secretary, Medical Review Committee 06.0199 TFE 14:55 FAX 717 975 7055 BENEFITS llGtrr. {PEN\SYL.VAN11A 131.UF. SHIELD Via Facsimile and Certified Mail Return Receipt Requested June 1, 1999 The Law Offices of Spero T. Lappas 205 State Street Post Office Box 808 Harrisburg, PA 17108-808 Dear Attorney Lappas: ®002 Pennsylvania Blue Shield operates under the provisions of the Health Services Plan Corporations Act, 40 PA C.S.A. Section 6301 et seq. Section 6324 (c) of the Act requires that all matters, disputes or controversies relating to professional health services rendered by health service doctors, or any questions involving professional ethics, shall be considered and determined only by health service doctors selected in a manner prescribed in the By-Laws of the professional health service corporation involved. Article X, Section 2, of the Pennsylvania Blue Shield By-Laws and Article IX, Section 9.2 of the Highmark By-Laws stipulate that a Medical Review Committee be formed to consider, act upon, dispose of and determine all controversies arising out of the relationship between Blue Shield and professional providers who render health services to the corporation's subscribers. The Medical Review Committee currently consists of eight doctors of medicine, one doctor of osteopathy and one consumer representative. The members of the Medical Review Committee wish to express their appreciation for the information that you and your client, Leslie Wenrich, D.C., presented at the meeting held on May 4. 1999. Subsequent to your presentation, the Chairman of the Medical Review Committee dismissed all Pennsylvania Blue Shield staff from the meeting room. The Committee then reviewed all information pertinent to your case, including the handouts which you distributed during the meeting. After reviewing all of the information and considering the arguments that both Dr. Wenrich and Pennsylvania Blue Shield presented, the Committee determined that, Dr. Wenrich had breached his contractual obligations under the Pennsylvania Blue Shield Participating Provider Regulations and that Blue Shield acted properly and within its rights when it denied the claims submitted by Dr. Wenrich and when it promptly notified its members of the reason for the denial. EXHIBIT 77 06,01 99 WE 14:56 FAX 717 873 7035 BENEFITS MGMT. IZO03 The Law Office of Spero T. Lappas Page 2 Therefore, the Committee found that Dr. Wench has no claim for damages against Blue Shield. In support of this decision, the Committee relied upon the Blue Shield Regulations for Particioatinp Providers cited below. B-9 The determination as to whether any covered service meets accepted standards of' practice in the community shall be made by Blue Shield in consultation with providers engaged in active clinical practice. Fees for covered services deemed not to meet accepted standards of practice shall not be collected from the subscriber. B-15 Each Participating Provider shall permit Blue shield representatives to make responsible examination of the provider's clinical records, including x-rays, relating to any covered service performed for Blue Shield subscribers, when such examination is necessary to resolve any question concerning such services. If you have any question or wish to discuss any of the information included in this correspondence, please do not hesitate to contact me. I can be reached at (717) 763-3326. ly, on 1. Dubs Secretary, Medical Review Committee JID/jlg cc: Thomas E. Wood, Esquire Ti,ja Hilton-Phillips, Esquire Appendix A BY-LAWS OF PENNSYLVANIA BLUE SHIELD Excerpt Revised April 19, 1995 ARTICLE X Disputes and Controversies Involving Providers (;a,.hun 1. I he;puto I iosolutu,n. All indoors, disputes or controversies arising out of the relationship between III: Cuipuntliun and pmdussional health care providers (heroalte( in this Article referred to as "providers") who render hadlh sorvices to the Corporation's subscribers, including any questions involving professional ethics, :;lull ho cnmsuden:d and dotenninod by Ihf: appropriate one of the of the two Review Commillees established unifcr this Arlido. Suchun ?. Medical Ruviow commdloo. There shall be a Medical Review Committee consisting of at least uglht (8( ne:ndu:rs, each ul whuin shall be appointed by the Chairman of the Board of Directors of Ilia Corporation ;loll om;h of whom shall save until his or her successor is appointed. A majority of the members of the Medical Iioviuw Conmiiltue shall be providers who are members of the Corporation, and the balance of the members shall hu nemhors of ilia Corporation who are subscribers to health care contracts entered into with the Cur pun,l ion. Suchon 3. Dental Review Committee. There shall be a Dental Review Committee consisting of at least uighl (8) n iembers, each of whom shall be appointed by the Chairman of tho Board of Directors of the Corporation and each Of whom shall serve until his or tier successor is appointed. A majority of the members of the Dental liuviow Committee shall be dentists who are members of the Corporation, and the balance of the members shall be members of the Corporation who are subscribers to health care contracts entered into with the Corporation. Section 4. Officers of Review Committees. The Chairman of the Board of Directors of the Corporation shall appoint two officers for each Review Committee: a Chairperson, who shall be one of the members of the Committee, and a Secretary, who shall riot be a member of the Committee but shall be an employee of the Corporation. The Chairperson shall preside at all meetings of the Committee, but shall not vote in any matter baing considered by Ilia Committee except when necessary to break a tie. The Secretary shall perform the duties enumerated in Sections 7 and 8 of this Article X, and such other duties as the Chairperson of the Committee shall assign. Section 5. Review Committee Meetings - Quorum. Each Review Committee shall meet at a call of the Chairperson of Ilia Committee. Meetings of each Review Committee may also be called for any appropriate date, time and place by any three (3) members of the Committee involved. The date, time and place of each meeting of a Review Committee shall be set forth in a written notice which shall be sent to each member of the Comemillae it reasonable time in advance of the meeting. A majority of tho members of a Review Committee who are providers shall constitute a quorum for the hansarlion of business and the acts of a majority of such members present at a meeting at which a quorum is piesont shall be Ilia acts of Ilia Review Committee. If the members of a Review Committee shall severally or collectively consent unanimously in writing to any action proposed to be taken by the Committee, such action ,;hall he as valid an action as though fl had been taken by the Committee at a duly convened meeting. Section (i. Submission of Matters to the Review Committee. Matters may be submitted to a Review Conmulluu by any ono of the following: (a) Any member of Iha Cug),mtfon or of the Board of Directors of the Corporation; (,) Ilia Subscriber Advisory Council of the Corporation or the Professional Advisory Council of the Corporation; J EXHIBIT I 8 I I the Il,I, wi.up it my nmlrr,hnr, 1A I Itnvlew (,onvnll lne. ,II I%I:,, II it Ip gi;if Intl Iif 1)v1, I. :r if iIf ,dnrrnof limwder ,111 !(IIfit, 'I 11,E .u11In1IL.1! 1,1 , {„VInW I,I); nn l fit,!(! ',h, III h'! ..,!I lofit) it 'Nwillg inn delivered to the I I I h:vl,:n .,I: if nb:v n•;clv(:rl off! b)evmw 1:Ufnm111001, ;halt ,ndIoUlln written pru:edureS 10 r. .nn it I 1III 1 n1„n,h:n, .1 „av,! 'I'll ,11,1 Inn Insi(ler.ation )f :,ny i4!;uHn pu!•;Pnled to the Committees. ., b1or. n f'1v.II lI,,If ,.,-lluvl., Ilfdow , Itr!VV:W ,,,)nlnlllLo! Iln)';IwI0,lry 01 !adl Review Committee '.11.111 i,n'II,1"' II: J111'I t: 1.1 .1 IIII! f `I It , lit IM 1.1 :Iltilf h!r,!( I it 1laf[) f.i)if imil 1QH Inee110(y FaCh Provider involved 1111 :1 I?dnn• !lu r!It illnlll:n 11,111 hl; poly lfh!11 'Nllh i written ;i llllnlary ?)l Ihdt Illanef a reasonable time in v if I , of ,1 ,..1..1:111,.1 11„I I, dl 1 , Iv,l 11 rn1h1 In lpo(;ar twfora Iho I:omfill tee at the meeling. Each member , I Ihn I liii lnll,:u ,11,,11 iif • 1ilnvbto Id Porn IhU ,no?narIW.; lit .dl fnaIlec7 to be (:nnsidered of the meeting. No Ilow!';l'If r ! I I IG•snl%v If lnnlldho! -.hail o,irlleµ)gin 111 a ReVU'„ i;l Stg"1!IIPC?; (IPliherat toil-, or vntP, where that '1111111 1 111(!I1 Ihu1 .11,If I 'If;IVI"I d ,ill all,/I!', it to Ihn Corporation rHgArd,n,j 1`'I; nb)1tCI ;inner review, unless expressly n:Illll^11141 to if, f, IPA Ill! ttlllvl(lcl' 11110!!( (evinw In run:;olroinf) Iny nra0lc1 lunugllt below it, I Review Committee shall have authority to take any one or nlnrr. of Ihf! Inllo,willo If orl°. p Io!fcr Iho 1naL'or In Ihr; alhor ftevir:w Comnnltee for appropriate action; (h) Hofnr Intl cep! Inr ro(:ummond;dion nr action by any appropnate commtltee, board or division of the ';t.d(! 1'r)Ins!;lonal `.lro;iety or II Professional Society of the provider involved; IfHofer the Ioahor to an ;if,propriate law enforcemenl officer or agency of the Federal, State or any I oral (;nvernnlrnl if III(: Committee has probable cause to believe that the provider involved secured p; 1,p n0nl from Ihn Corportlion for servi(,Ps performed by the provider for a subscriber on the basis of (latnno l false infonnahon ,ubnutled to the Corporation with the intention of defrauding it; (fl) Hofor Iho niatter to Iho Stale Professional Licensure Board of the provider involved; (e) fhoolor a h od1w) tlril Iho Corporation is entitled to a refund of fees paid to the provider; (t) Hander if hn(loul vial euthi the Corporation to c:olle;ct any refund by withholding future payments flue Iron Ihn Corporation to the provider Involved; (11) If n llarlo.olor rioller uwolvns Toni which would lustify denying a provider registration as a flooripahng Provider, or lonninatuol of a provider as a Participating Provider of the Corporation, the (;omilineu mm y f irf that a hearing be held in accordance with Section 8 of this Article X to consider too provider?; pmticgiating slates. Such conduct may include: fit Viulrlhun of the Ilialuili trio lirevidor's Agmmnlont; (n) Violation 1.1 Ihn mgulalory IogislrGon applicable to tho Corporation; (Iii) Viulntinn of tlir HeguLlt)ons lot Ilarliuipaling Providun; of the Corporation; (iv) I lulir;,ll lu of lhom lu the Ililhng, poyno ni, or service beneGl provisions of any health plan in who 11 Ihr pinviilef pill hcipalPS, (1I (e) VIIIIllholl 01 I odd-lol of N.Ilo I luiunal statulos ill) Ifrniloi ,if, If ,lli, 1,;1011 of Inlw any olher !;if, 11 a,aool as may be necessary or appropriate to fully ni?;oh,l Pny (Irgndo Ine.:r,tlell to Iho lCononilloo. tu, hue tt. I'nu:uurluu;s InvolvBu; Slalus of a Pwvidor as it Participating Provider. The procedures set loins ni Ihc, wt roll opply al ell n:Lthng to Ihu slates of a provider as it Participating Pruvider of the t :u?pi n.(tam In ill :auaI cnsas, Ihu Sucrutaly of the Committee shall request legal counsel to the Corporation ,ai •119pnil'mdu ColuliLunt setting lurlh the allegations against the provider. Thu Chairpurson shall pn till Illy h, I Inm:, 11,110 0111 p1a(u for a huanng. lho provid(:r involved shall bo given at luasl flffeen (15) days wimi:u r u,lu:e by lhu ;;ucrul+ay u1 IN! Committee of the date, lime and place of such hearing, and shall be lunu:.h,:r 1 will] a copy of Ihu Complaint. I Ile provide) shall be allowed to file a written Answer to the Complaint, I nova lur 1 :;uch Ausww r.: Idurl with II ie Socrotary of Il,e Conunihee al least five (5) days prior to the hearing. At Ihu h,:;u a rr;, :;ur.h will nary be hwill d and such evidence may be received as is deemed to be relevant and ul nr,c.ur rulrlu pmbolivu value; prowdud, however, that lonnal rules of evidence neod not be followed. The piuvidr:r afluctud by the Complaint shall b(: afforded a reasonable opportunity lobe heard before the Comntiltoe, utlhur a, I,ur.;un of by cuunsol, and lu Produce evidence and witnesses of such hearing. All testimony shall be :dunuy;r: q,hu:ally mcorded and a cumpleto record shall be kept of the hearing. Allot lhrr huaung, ?,o Review Committee, by majority vote of those members who are providers, shall Lliu w14 duvm acton it dooms apprupliate, based on the evidence and testimony produced at the hearing and, if ::1,:11 ;u ,bun urvolm!; udhor Ihu duu:rl of I egist ration as a Participating Provider, or suspension or terrnination of a provnfur's p;uhr.ipading st lus, the matter shall be promptly referred to the Secretary of Health of the Collin lot of I'uunsylvania lot approval or for such other action as the Secretary may deem appropriate. So(:hon g. Repuits by the Review Committee. Each Review Committee shall report at least once every six (ft) n,unlhs to the Roard of Ditecturs of the Corporation respecting its activities under this Article X. Appendix B PENNSYLVANIA BLUE SHIELD Review Committee Guidelines I h:nic,ylv;it i,, 1iluu :;lucbl upeop;:; undo Iho plovisiuns of Act 271 of 1972 (40 PA. C.S. SUdIOII t;3()l Of e.,(e(I. ). L;,;(,l,nn (011.1 (r.) or the Act eejfifes that Lill matters, disputes or controversies relating to professional huulllu sefvu:e duel„ fs of ;ay que:Aions involving professional ethics shall be considered and determined only by huullh survwu ducluc; suleeted in a manner prescribe(] in the By-laws of tile, professional health service cufpofehon invohvod. I ht) I iluu Slueld I iy Inw:; (Ai Bete X) stipulate that Review Conlnlillees be formed to consider end determine, iii, lha:;, dc;pulu ; of cnnhover.;Ies;enag not of the rolationship between Blue Shield and professional providers who fundul health s(:rvu:os. Ihu Modwill Review Coneudteu considers all matters, disputes or controversies involving all professional 1 nova I(s s wilt) f undo( huullh suf vier.;. the Dental Review Connunittae considers matters, disputes or controversies invulvagl drnlc;i:;. t?rrolefdsoan ncer d usual Changes problem respect to overutilization ,uel/(nlu1u+a fi liiulun(I(,ctr`;(I,wc(1rr, (jwhty of care, Committees i Ihu lulluwin(l I)iocedurus are applicable to Review Committees: I . I of nwjl(!I ; invulwntl potentidl overutili[ation and/or misutilization of services or inappropriate quality of e;(n:, a (:ung)ielu fuviow Is conducted of the provider's practice pattern prior to referral to a Review Cunnuitloo. ]luting this fevnew, a sample of patient records, statistics, diagnostic aids, and/or other udonnuhouul suufces i:; n:viewed. 1110 results of such review, as well as the complete methodology sizes Ilia provideremay requestlan expanded di says ollwIli! ith lilt! Irus(Ns l, ul lilu. review due to 11 hen any advese f uvuuw. II it is delennined that an ovepaymenl has been made, the amount of the overpayment will be c lculitiod for it puuiod of time not to exceed that permitted by the Statute of Limitations. The ret;ull, of nucl, ovorpayinunt calculations will be made available to the provider. file provider will be lunushed Willi ho methodology used to calculate the overpayment, including any variables used to adjust neiliyeaf uvorpayment determinations. seek same tunit it; fdnut;wnunl, thnwgh tl ecohp(opeatulappeal meclensn s, for all claims involved during he may hmu pnnof I d:; the n:view by Blue Shield. Such claims most be supported by clinical records. hearing , a Blue Shield prep esentalve ewa nsider 1 11 lillo i11h(nWI I hriot be telefled t) slifspef Ided ornlern i ated as anPa pProvidertain to lnuv,d( cuntncl pt): pwv,d(n to discuss all findings. 11 the provider elects not to meet with a representative or if a adverse ore mCotillot probleaticnatuf fulur by evil ` ( Al affallgod that little, the provider is reasonable advised of all f ndings information is prov Ifruv re l(! jili lable with a el;pune'nl oupnong he,,bnsus,ufvanny refuonldereluest. Tleoproviderris alsoladvised written optloot; 111111 of submit t ny d addWiolnal i fometion which could s pnwitl(f will bo eouratied have a beaming on the in,fbou ,uul/uf made Iho basis lot a settlement or adjustment to the refund amount requested, if any. it anyCommunications or Owl matters pcv tainag to Ilia review, the provdevw'illlreceve refunding vuf written !;llollld nutduc;dwn .d lud:;l Ilnrly (;to) calendar days in advance 01 the (late of the Review Committee meeting s nl wlech tle pnviLler';; case will be considered, of his or her right to appear before the Committee Iwl of Ilv, of 1101 tight lu bu lepmsenled by legal cuunsul. The provider is again encouraged to Inowdu ;Illy udonn.dunl which play be pertinent to the resolution of the matlor. Accompanying file oilri 6 ,Illullmf ( opy of file basis of any roluld request, IIIL' applicablo suction(s) of the Blue Shield try low:. prd:anuul to Hewew Corlmlitlees, the Review Committee Guidelines and, it applicable, life Ituhrgl.dlnll I'mvidta':; Apuunient and the Regulations for Participating I'roviduls. o At lu;e.t nlh:un (1!,) I.;duetloi tLly5 prof to the data of Illu I'{evrow Collllnluee Illou'llnu at Which the pn,vulul':'. t:a:.(: will be considered, the provider will be given if copy of the ducunfentalion to be plusuillud to 111u Huvluw Connnillue. A pnlvulul nary fulwanl infornwliun to the Review Conunitlee or, upon written mquesl to tho Secretary of Ihu Cununllleu, nr,ry appear before the Conuuitlee. A provider who requests to appear before Ihu Conlnunuu will bu notified of the date and time of his or her appearance at least fifteen (15) I:;dund.u day:; pour to lilt! nluelllig. Such notification will Inforl ll lilt, provider of file exact nature of Ihu plucuuding, of Ihu provider's right to reprosenl his or her disagreement and to provide any other inlorllulroll Which WIII and IIIL' Committee in its deliberation of the maller. tt. lvlatluf,; scheduled lu be brought before the Review Committee will riot be, deliberated on a formal of ;ill informal basis between Blue Shield Staff and Committee members prior to the scheduled date of the Cunlinfluu nleeling excupt al the request of the provider. Should the provider make such a luquesl, the Instills Will [III fully disclosed to the provider in writing. o. A Ituview Cortillif e's consideration of any matter, dispute or controversy concerning a provider who has requested to appear will be continued until after the scheduled appearance of the provider except as follows: II lie provider is notified of the Committee meeting 45 or more calendar days in advance of such nuwling and advises life Secretary of the Committee that he or she wishes to ttend but is unable to be plusent on file specific date scheduled, the Committee will proceed with its cunslderalion of the matter. However, the provider will be given the opportunity to appear before the Committee at its next scheduled meeting. b. II notification is sell less than 45 calendar days prior to the Committee meeting and the provider advises the Secretary of file Committee that he or she wishes to attend the meeting, but is unable to (to so on the specific date scheduled, the provider will be granted one continuance. I ho Commit ee will proceed with its consideration of the matter at file next scheduled meeting it the provider, following notification as provided for in Item 5 above, fails to appear. Ill. Following the Review Conmlittee meeting, the provider will be advised in writing within thirty (30) calendar days of all determinations made by the Committee. Such notification will include, but not tie limited to, the amount of any refund at issue, the facts and reasoning supporting Blue Shield's culchlsiol Is, and, for Participating Providers, the specific basis in Regulation of Blue Shield's claim. I of those lnalluls Involving the participating status of a provider, the provider will be notified within (hilly (30) calendar days following a determination by the Secretary of Health. I I. Any uvuglaynlunl amounts which have not been returned to Blue Shield within thirty (30) calendar drys of notdicahon of Iht, Review Committee's determination will be subject to withholding of peynwnls due the Participating Provider and the assessment of interest. Interest will also be assessed tin mstalhnul it payment arrangements which exceed 00 days. The rate of interest is based upon the gd flay Ileasury Bill rate In elfuct at the beginning of the calendar quarter during which a Review Cununitluu decision of an installment repayment agreement is reached. 1:1 . It lilt! lievrow Collllllnleu deternines that a hearing should be held to consider whether a provider :should bu suspended or tern inaled as a Participating Provider, the proceedings will be conducted ;ls sul tenth el Alhclu X. Section 8, of the Blue Shield Bylaws, and in the planner described in these guidelines. -2- VERIFICATION BASED UPON PERSONAL KNOWLEDGE AND INFORMATION SUPPLIED BY COUNSEL I verify that I am the PLAINTIFF in the foregoing action, and that the foregoing document is based upon the information which has been gathered by my counsel in preparation of this lawsuit. The language of the COMPLAINT is that of counsel and is not mine. I have read the COMPLAINT and, to the extent that it is based upon information which I have given to my counsel, it is true and correct to the best of my knowledge, information, and belief. To the extent that the contents of the COMPLAINT are that of counsel, I have relied upon counsel in making this verification. I understand that intentional false statements herein are made subject to the penalties of 18 Pa.C.S.A. 54904 relating to unsworn falsifications made to authorities. l ?,.??Co ??2GG-Cf JrL LESLIE WENRICH, D.C. `?- ?- ?.? ?_ ,, O? ? ???? ? ? ?, ?- ? ? ?, .. , APR - 4 20001 CHRISTIE, PABARUE, MORTENSEN AND YOUNG A Professional Corporation By: James A. Young, Esq./Michael J. Burns, Esq. Attorney I.D. Nos. 00213/62088 1880 JFK Boulevard, 1001 Floor Philadelphia, PA 19103 215-587-1600 Attorneys For: Defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield LESLIE WENRICH, D.C. COURT OF COMMON PLEAS OF CUMBERLAND COUNTY VS. HIGHMARK INC. d/b/a CIVIL ACTION - LAW , , PENNSYLVANIA BLUE SHIELD NO. 97-2288 and 99-4000 ORDER FOR HEARING AND NOW, this ?+? day of April, 2000, it is hereby ORDERED that a hearing is to be held on defendant Highmark, Inc., d/b/a Pennsylvania Blue Shield's Petition for Confidentiality Order on the following date and at the following time: 2000, at r 36 o'clock. v Oy $ R J. 303405-1 e i6 r }? 4 0 cj? ? D CHRISTIE, PABARUE, MORTENSEN AND YOUNG A Professional Corporation By: James A. Young, Esq./Michael J. Burns, Esq. Attorney I.D. Nos. 00213/62088 1880 JFK Boulevard, 10' Floor Philadelphia, PA 19103 215-587-1600 Attorneys For: Defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield LESLIE WENRICH, D.C. COURT OF COMMON PLEAS OF CUMBERLAND COUNTY VS. CIVIL ACTION - LAW HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD NO. 97-2288 and 99-4000 ORDER AND NOW, this day April, 2000, upon consideration of defendant, Highmark, Inc., d/b/a Pennsylvania Blue Shield's Petition for Confidentiality Order, it is hereby ORDERED and DECREED defendant's request is granted and all information regarding remuneration and compensation received by the members of the Medical Review Committee for services rendered to Pennsylvania Blue Shield subscribers shall be placed under seal, kept confidential and shall be used for no other purpose than the litigation of this matter, and shall be released to no other persons. BY THE COURT: J. 304715.1 CHRISTIE, PABARUE, MORTENSEN AND YOUNG A Professional Corporation By: James A. Young, Esq./Michael J. Burns, Esq. Attorney I.D. Nos. 00213/62088 1880 JFK Boulevard, 10' Floor Philadelphia, PA 19103 215-587-1600 LESLIE WENRICH, D.C. VS. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD Attorneys For: Defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield COURT OF COMMON PLEAS OF CUMBERLAND COUNTY CIVIL ACTION - LAW NO. 97-2288 and 99-4000 DEFENDANT HIGHMARK, INC. D/B/A PENNSYLVANIA BLUE SHIELD'S PETITION FOR CONFIDENTIALITY ORDER Defendant, Highmark Inc., d/b/a Pennsylvania Blue Shield, by and through its attorneys, Christie, Pabarue, Mortensen and Young, A Professional Corporation, hereby requests this Court to enter a Confidentiality Order with respect to certain information to be produced by Highmark, and in support states as follows: 1. This action was commenced by the filing of a Complaint in Civil Action at No. 97-2288 Civil in 1997. 2. The Complaint plead causes of action in fraud and defamation against Pennsylvania Blue Shield ("PBS"). 3. Defendant filed Preliminary Objections to plaintiff's Complaint, and by Order and Opinion dated June 30, 1998, the Court dismissed plaintiff's for failure to submit the dispute to the required alternative dispute resolution process as required by the participating provider agreement executed by plaintiff. 4. Thereafter, plaintiff's counsel complained to defendant regarding the unfairness of the procedures established for plaintiff's hearing. 304716.1 5. On May 4, 1999 plaintiff and his attorney appeared for a hearing before the defendant's Medical Review Committee to contest the decision of PBS to deny payment for x-rays examinations performed. 6. On or about June 1, 1999 the Medical Review Committee issued its decision dismissing plaintiff's claims and affirming its prior determination. 7. Thereafter on June 29, 1999 plaintiff filed a Petition to Vacate, Set Aside, Modify and Reverse the decision by the Medical Review Committee in the Court of Common Pleas of Cumberland County; simultaneously with the Petition, plaintiff initiated the instant action at No. 99-4000 Civil with the filing of a Complaint. 8. The parties engaged in discovery, and due to a discovery dispute a hearing was scheduled before the Honorable J. Wesley Oler, Jr., for February 17, 2000. 9. At the conclusion of that hearing, an Order was entered by the Court requiring the defendants to respond to the following Interrogatory: With respect to each member of the Medical Review Committee as of May 4, 1999, [provide] an accounting of any remuneration, costs, payments, money or other things of value which each such member received directly or indirectly from or on account of Highmark or any of its members, officers, directors, agents, subsidiaries or parts, or predecessors; provided, that the accounting need not date back more than five years from May 4, 1999. 10. In order to fully comply with the Court's Order, defendant PBS requested an extension of time from plaintiff's counsel in order to draft appropriate responses. PBS had already supplied information in chart form as to the remuneration received based upon Medical Review Committee membership. 11. Plaintiff's counsel agreed to a reasonable extension of time. 12. Counsel for PBS obtained the required financial information from PBS, and drafted a response to the aforementioned Interrogatory which listed the amount of 3047161 2 remuneration each Medical Review Committee member received for providing medical care and services to PBS subscribers. 13. Due to the sensitive nature of this personal income information, counsel for PBS requested an agreement from plaintiff's counsel that the information regarding this remuneration be kept confidential and would be released to no other person or used for any purpose other than the instant litigation. Counsel for PBS does not object to its production and stands ready, willing and able to produce this information if a confidentiality agreement is entered into by plaintiff and his counsel. 14. By letter dated March 28, 2000, counsel for plaintiff advised PBS that he would not agree to a confidentiality agreement with respect to the information regarding this remuneration. 15. Plaintiff's counsel further restated his position during a telephone conversation with counsel for PBS on March 29, 2000. 16. Given the highly sensitive and confidential nature of the personal income information requested, defendant PBS is seeking the intervention of this Court to designate this information as confidential and place it under seal in this litigation and that it not be disclosed or used for any other purpose. 17. The position that plaintiff's counsel has adopted with respect to this information is unreasonable, is completely lacking in legal support, and leads to the conclusion that plaintiff's counsel is seeking this information for an inappropriate purpose. WHEREFORE, defendant PBS respectfully requests this Honorable Court to enter an appropriate Order keeping the requested information under seal, and further ordering that all information regarding remuneration received by members of the Medical Review 304715.1 3 Committee be kept confidential and be used for no purpose other than the litigation of this matter. CHRISTIE, PABARUE, MORTENSEN and YOUNG A Professional Corporation BY: Z'r? i? / ames A. Young, Es VIM Michael J. Burns, Es ire Barbara L. Schmuck, Esquire Dated: 3,31 L-Z) Attorneys for Defendants 304715.1 4 MICHAEL J. BURNS, ESQUIRE, attorney for defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield in the within action, hereby certifies that he caused to be served a true and correct copy of the Defendant Highmark, Inc., d/b/a Pennsylvania Blue Shield's Petition for Confidentiality Order Judgment via first-class United States mail, postage prepaid on P611(4`1 3( , 2000, upon the following: Spero T. Lappas, Esquire 205 State Street P.O. Box 808 Harrisburg, PA 1 7 1 08-0808 L 4iL l I HAEL J. BUR11191 303406.1 7- ? c ?- F ? ? ?_-? ??-?.. 11l 4 . -. l' J 1, ): ^l ' U 1 l -'J 1. ' (-'. I?IJ ... ? ai ? O :.? U CHRISTIE, PABARUE, MORTENSEN AND YOUNG A Professional Corporation By: James A. Young, Esq./Michael J. Burns, Esq. Attorney I.D. Nos, 00213/62088 1880 JFK Boulevard, 10" Floor Philadelphia, PA 19103 215.587-1600 LESLIE WENRICH, D.C. va. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD Attorneys For: Defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield COURT OF COMMON PLEAS OF CUMBERLAND COUNTY CIVIL ACTION - LAW NO. 97-2288 and 99-4000 ORDER FOR HEARING AND NOW, this day of April, 2000, it is hereby ORDERED that a hearing is to be held on defendant Highmark, Inc., d/b/a Pennsylvania Blue Shield's Petition for Confidentiality Order on the following date and at the following time: 2000, at o'clock. J. 303405.1 CHRISTIE, PABARUE, MORTENSEN AND YOUNG A Professional Corporation By: James A. Young, Esq./Michael J. Burns, Esq. Attorney I.D. Nos. 00213/62088 1880 JFK Boulevard, 10' Floor Philadelphia, PA 19103 215-587-1600 LESLIE WENRICH, D.C. COURT OF COMMON PLEAS OF CUMBERLAND COUNTY VS. CIVIL ACTION - LAW HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD NO. 97-2288 and 99-4000 ORDER AND NOW, this day April, 2000, upon consideration of defendant, Highmark, Inc., d/b/a Pennsylvania Blue Shield's Petition for Confidentiality Order, it is hereby ORDERED and DECREED defendant's request is granted and all information regarding remuneration and compensation received by the members of the Medical Review Committee for services rendered to Pennsylvania Blue Shield subscribers shall be placed under seal, kept confidential and shall be used for no other purpose than the litigation of this matter, and shall be released to no other persons. Attorneys For: Defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield BY THE COURT: J. 304715.1 CHRISTIE, PABARUE, MORTENSEN AND YOUNG Attorneys For: A Professional Corporation Defendant Highmark, Inc. By: James A. Young, Esq./Michael J. Burns, Esq. d/b/a Pennsylvania Blue Shield Attorney I.D. Nos. 00213/62088 1880 JFK Boulevard, 101h Floor Philadelphia, PA 19103 215.587-1600 LESLIE WENRICH, D.C. COURT OF COMMON PLEAS OF CUMBERLAND COUNTY VS. CIVIL ACTION - LAW HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD NO. 97-2288 and 99-4000 DEFENDANT HIGHMARK, INC. D/B/A PENNSYLVANIA BLUE SHIELD'S PETITION FOR CONFIDENTIALITY ORDER Defendant, Highmark Inc., d/b/a Pennsylvania Blue Shield, by and through its attorneys, Christie, Pabarue, Mortensen and Young, A Professional Corporation, hereby requests this Court to enter a Confidentiality Order with respect to certain information to be produced by Highmark, and in support states as follows: 1. This action was commenced by the filing of a Complaint in Civil Action at No. 97-2288 Civil in 1997. 2. The Complaint plead causes of action in fraud and defamation against Pennsylvania Blue Shield ("PBS"). 3. Defendant filed Preliminary Objections to plaintiff's Complaint, and by Order and Opinion dated June 30, 1998, the Court dismissed plaintiff's for failure to submit the dispute to the required alternative dispute resolution process as required by the participating provider agreement executed by plaintiff. 4. Thereafter, plaintiff's counsel complained to defendant regarding the unfairness of the procedures established for plaintiff's hearing. 304716.1 5. On May 4, 1999 plaintiff and his attorney appeared for a hearing before the defendant's Medical Review Committee to contest the decision of PBS to deny payment for x-rays examinations performed. 6. On or about June 1, 1999 the Medical Review Committee issued its decision dismissing plaintiff's claims and affirming its prior determination. 7. Thereafter on June 29, 1999 plaintiff filed a Petition to Vacate, Set Aside, Modify and Reverse the decision by the Medical Review Committee in the Court of Common Pleas of Cumberland County; simultaneously with the Petition, plaintiff initiated the instant action at No. 99-4000 Civil with the filing of a Complaint. 8. The parties engaged in discovery, and due to a discovery dispute a hearing was scheduled before the Honorable J. Wesley Oler, Jr., for February 17, 2000. 9. At the conclusion of that hearing, an Order was entered by the Court requiring the defendants to respond to the following Interrogatory: With respect to each member of the Medical Review Committee as of May 4, 1999, lprovidel an accounting of any remuneration, costs, payments, money or other things of value which each such member received directly or indirectly from or on account of Highmark or any of its members, officers, directors, agents, subsidiaries or parts, or predecessors; provided, that the accounting need not date back more than five years from May 4, 1999. 10. In order to fully comply with the Court's Order, defendant PBS requested an extension of time from plaintiff's counsel in order to draft appropriate responses. PBS had already supplied information in chart form as to the remuneration received based upon Medical Review Committee membership. 11. Plaintiff's counsel agreed to a reasonable extension of time. 12. Counsel for PBS obtained the required financial information from PBS, and drafted a response to the aforementioned Interrogatory which listed the amount of 304715.1 2 remuneration each Medical Review Committee member received for providing medical care and services to PBS subscribers. 13. Due to the sensitive nature of this personal income information, counsel for PBS requested an agreement from plaintiff's counsel that the information regarding this remuneration be kept confidential and would be released to no other person or used for any purpose other than the instant litigation. Counsel for PBS does not object to its production and stands ready, willing and able to produce this information if a confidentiality agreement is entered into by plaintiff and his counsel. 14. By letter dated March 28, 2000, counsel for plaintiff advised PBS that he would not agree to a confidentiality agreement with respect to the information regarding this remuneration. 15. Plaintiff's counsel further restated his position during a telephone conversation with counsel for PBS on March 29, 2000. 16. Given the highly sensitive and confidential nature of the personal income information requested, defendant PBS is seeking the intervention of this Court to designate this information as confidential and place it under seal in this litigation and that it not be disclosed or used for any other purpose. 17. The position that plaintiff's counsel has adopted with respect to this information is unreasonable, is completely lacking in legal support, and leads to the conclusion that plaintiff's counsel is seeking this information for an inappropriate purpose. WHEREFORE, defendant PBS respectfully requests this Honorable Court to enter an appropriate Order keeping the requested information under seal, and further ordering that all information regarding remuneration received by members of the Medical Review 304715-1 3 Committee be kept confidential and be used for no purpose other than the litigation of this matter. CHRISTIE, PABARUE, MORTENSEN and YOUNG A Professional Corporation BY:' L Jai a A. ung, Esquire ?-Michael J.' urns, Esquire Barbara L. Schmuck, Esquire Dated: Li Attorneys for Defendants 304716-1 4 MICHAEL J. BURNS, ESQUIRE, attorney for defendant Highmark, Inc, d/b/a Pennsylvania Blue Shield in the within action, hereby certifies that he caused to be served a true and correct copy of the Defendant Highmark, Inc., d/b/a Pennsylvania Blue Shield's Petition for Confidentiality Order Judgment via first-class United States mail, postage prepaid on cterli 5? , 2000, upon the following: Spero T. Lappas, Esquire 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 1 AM3 MICR!- 'L J. U NS 303405-1 i IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY JUL - g LESLIE WENRICH, D.C. CIVIL ACTION - IN EQUITY AND LAW Plaintiff No. W_ 11 ? 10 Cu'-( 'Tc" V. JURY TRIAL DEMANDED HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD, Defendant I E TO SHOW CAUS AND NOW, THIS DAY OF 1999, it is hereby ordered that a RULE is entered upo th defendant to show cause, if any it has, why the relief requested in the Plaintiff fIs PETITION TO VACATE, SET ASIDE, MODIFY AND REVERSE THE DECISION BY THE HIGHMARK MEDICAL REVIEW COMMITTEE should not be granted. Rule returnable days after service. By the Court: 1 'A I 5 e cc ko r}i ? - _ L cr) V U c U -o n The Law Offices of SPERO T. LAPPAS 205 State Street Post Office Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 By: SPERO T. LAPPAS, Esquire Pa. Supreme court identification no. 25745 ATTORNEY FOR THE PLAINTIFF IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY LESLIE WENRICH, D.C. Plaintiff V. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD, Defendant CIVIL ACTION - IN EQUITY AND LAW No. JURY TRIAL DEMANDED PETITION TO VACATE, SET ASIDE, MODIFY AND REVERSE DECISION BY THE HIGHMARK MEDICAL REVIEW COMMITTEE RESPECTFULLY SUBMITTED, The es of SPERO T. LAPPAS By: A _ SPERO T. LAPPAS, Esquire Pa. Supreme Ct. ID no. 25745 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 ATTORNEYS FOR THE PLAINTIFF The Law Offices of SPERO T. LAPPAS Page 1 1l I PETITION TO VACATE, SET ASIDE, MODIFY AND REVERSE DECISION BY THE HIGHMARK MEDICAL REVIEW COMMITTEE AND NOW, comes the Plaintiff, by and through his attorneys, The Law Offices of SPERO T. LAPPAS, and makes this PETITION TO VACATE, SET ASIDE, MODIFY AND REVERSE THE DECISION BY THE HIGHMARK MEDICAL REVIEW COMMITTEE respectfully representing as follows: 1. Plaintiff LESLIE WENRICH, D.C., is an adult individual who has been at all times relevant to this cause of action a Doctor of Chiropractic, duly authorized to practice that profession and licensed by the commonwealth of Pennsylvania. 2. Defendant HIGHMARK CORPORATION (hereinafter °Highmark") is a corporation doing business and operating in and under the laws of the Commonwealth of Pennsylvania with a place of business at 1800 Center Street, Camp Hill, Pa., Cumberland County, Pennsylvania. 3. Highmark is in the business of providing health and medical insurance benefits to customer subscribers. Pursuant to this business, Highmark receives and pays qualifying medical and doctor bills for its subscribers. 4. At all times material to this cause of action and for all acts, conduct and omissions described in this Complaint or otherwise material and relevant to the cause of action stated herein, the Defendant acted through agents and servants (some of whom are named in this Complaint and some of which are not named in this Complaint) for whose acts, conduct and omissions the Defendant is responsible and liable. The Law Offices of SPERO T. LAPPAS Page 2 01 l 5. All such agents and servants of the Defendant acted within the course and scope of their employment with respect to all acts, conduct and omissions described or referred to in this Complaint or otherwise relevant to this cause of action. 6. At various and diverse dates within the statute of limitations, Dr. Wenrich sent bills to Highmark for payment in accordance with the Highmark subscriber agreements which covered certain of Dr. Wenrich's patients. 7. After Dr. Wenrich submitted these bills, Highmark sent notices by mail to several of the covered patients telling them that the bills were disapproved for payment. g. As part of the message by which these patients were notified that their bills were disapproved for payment, Highmark told the patients that Pennsylvania Blue Shield had "determined" that Dr. Wenrich's equipment was substandard. This "determination" was cited as the reason, or one of the reasons, that the bill was being disapproved for payment. A specimen notice is attached hereto as Exhibit 1. 9, in fact, Highmark had made no such determination at all. in a letter dated May 9, 1996 and signed by Emelie Sconing, Highmark admits that it was simply assuming that Dr. Wenrich's equipment did not meet the appropriate standards. A true copy of this letter is attached hereto as Exhibit 2. 10. There was never any "determination" as Pennsylvania Blue Shield falsely reported to the Plaintiff's patients. The Law Offices of SPERO T. LAPPAS page 3 4 I 11. The assumption of Highmark that Dr. Wenrich's equipment was substandard was based upon Highmark's feeling that Dr. Wenrich had allegedly failed to reply timely to Highmark's requests for certain information about Dr. Wenrich's office equipment. 12. In fact, Highmark had never made any determination that Dr. Wenrich's equipment was substandard. 13. In fact, Dr. Wenrich's equipment was not substandard. 14. To the best of the Plaintiff's information as of the filing of this complaint at least six patients, and maybe more, received these false and defamatory communications from the defendant. The Defendant has supplied a list of patients who received the offending Notice. This list is attached hereto as Exhibit 3. 15. All of the defendant's statements of or about the Plaintiff as described above are and were false and defamatory to the Plaintiff. They tend to blacken the Plaintiff's reputation or expose him to public hatred, contempt, or ridicule, or to injure him in her business or profession. 16. All of these statements and remarks expressed and communicated their defamatory meaning about the Plaintiff either directly and overtly or by reasonable implication, insinuation, and innuendo. 17. Each of the above-described statements and remarks when heard or read in its totality and context is and was defamatory of the Plaintiff. The Law Offices of SPERO T. LAPPAS Page 4 1 , 18. Furthermore, each statement and remark is and was defamatory inter ai;- in that the defendants thereby described the Plaintiff as doctor who uses or has used substandard equipment to treat his patients or to make diagnoses. 19. All of these statements and remarks and the defamatory content thereof applied to the Plaintiff either overtly or by reasonable implication. 20. All of these statements and remarks were published to persons who understood them to refer to the Plaintiff, and who understood them as intended to be applied to the Plaintiff. 12. The defamatory content of these statements is false and untrue. 21. The Defendant in connection with the making and publishing of these statements and remarks were reckless, or in the alternative, they were negligent. 22. None of these publications, statements or remarks was privileged; in the alternative, any privilege which would have otherwise attached to the Defendants and their publication of these statements and remarks did not attach by virtue of actual malice and/or abuse, recklessness, reckless disregard of the falsity of the publication, or negligence, or otherwise. 23. As the direct, legal, and proximate result of the Defendants actions as described in this Complaint, the Plaintiff has suffered actual harm in that, inter alia, a. he has suffered the impairment of reputation and The Law Offices of SPERO T. LAPPAS Page 5 1 , standing in the community; b. he has been libeled, slandered, and defamed in connection with his competence to carry on his business or profession; C. he has suffered great and extreme personal humiliation, mortification, embarrassment, mental anguish and suffering; d. he has been exposed to public contempt and ridicule; e. he has been injured in her business or profession. 24. In 1997, Plaintiff initiated a lawsuit in the Court of Common Pleas of Cumberland County entitled wenrich v. Pennsylvania Blue Shield (NO. 97-2288 CIVIL) bringing the same claim as is described above. That Complaint is attached as Exhibit 4 hereto and incorporated into this Complaint by reference. 25. Highmark challenged the propriety of that lawsuit by filing preliminary objections arguing that the Plaintiff was required to bring his claim before the Highmark medical Review Committee (hereinafter "HMRC") in the first instance. 26. The Court agreed and dismissed the Plaintiff's Complaint for failure to submit the case to a mandatory alternative dispute resolution mechanism, in violation of Pa.R.C.P 1028(6). This order and opinion are attached hereto and marked collectively as Exhibit 5. 27. The Plaintiff did submit his claim to the HMRC. The Law Offices of SPERO T. LAPPAS Page 6 28. Thereafter, the Plaintiff complained to the HMRC and Highmark about the unfairness of the procedures established for the Plaintiff's hearing. 29. HMRC's counsel, Attorney Thomas Wood, wrote to plaintiff's counsel, assuring the Plaintiff (among other things) that defendant Highmark and the HMRC had cured the defects in the composition of the medical review committee which had led the Pennsylvania Supreme Court in RudolHh v Pennsylvania Blue Shield, --- Pa. ---, 717 A.2d 508 (1998) to hold that the Committee and its decisions were unconstitutional. (See Exhibit 6.) 30. Specifically, counsel for the committee assured the Plaintiff that "the objections raised by the Supreme Court have subsequently been addressed and we believe the composition of the Committee now meets the standards suggested by the Supreme Court". 31. The "objections" raised by the Supreme Court dealt with the fact that as long as the HMRC was composed of members of the Highmark Corporation or members of its board of directors, then the committee was ipso facto unfair and partial. 32. In fact, the assurances of Attorney Wood's March 30 letter were not accurate and at least three members of the current HMRC are members of the Highmark Corporation: specifically, W. Scott Nettrour, Robert Albertini (who was Chairman of the Medical Review Committee) and William Daiber. 33. The defendant was well aware of this composition. In fact Highmark has known that members of the HMRC were members of The Law Offices of SPERO T. LAPPAS Page 7 the corporation and it was Highmark's intention to allow that situation to persist in spite of Rudolph. Neither the defendant nor any members of the HMRC disclosed to Plaintiff before the hearing that some HMRC members were members of the corporation. 34. The Plaintiff and his counsel appeared for an alleged hearing before the HMRC on or about May 4, 1999 and thereafter the HMRC issued its "decision" dated June 1, 1999 dismissing Plaintiffs claims. (Exhibit 7) 35. The HMRCIs June 1 "decision" did not properly address any of the issues raised by Plaintiff fIs claim. 36. Furthermore, the proceedings, procedure, decision and adjudication of the HMRC were defective in inter alia the following ways, and these defects, individually and in combination with one another, render the HMRC decision unjust, inequitable and unconscionable, and require that this court vacate, set aside, modify, and reverse the decision of the HMRC and allow this case to proceed to trial by jury in the Court of Common Pleas. a. The Plaintiff was not allowed to call witnesses and his request that Highmark employees appear to offer evidence in his favor was denied. b. The Plaintiff was afforded no opportunity to present evidence, other than his own statements and the presentation of his counsel. C. The Plaintiff was afforded no opportunity to challenge through witnesses or cross-examination The Law Offices of SPERO T. LAPPAS Page 8 4 . the evidence presented by the defendant. d. The HMRC was constituted in such a way as to be unfair, partial, biased and predisposed in favor of Highmark and against the Plaintiff in that some of the members of the HMRC were members of the Highmark Corporation. e. in fact Article X, section 2 of the Defendant's bylaws requires that "a majority of the members of the medical review committee shall be providers who are members of the corporation." (The portion of the defendant's bylaws dealing with the HMRC are attached hereto as Exhibit 8.) f. The defendant's bylaws (Article X) do not empower the HMRC to make an enforceable monetary award to the Plaintiff, and therefore the HMRC did not have authority to address Plaintiff's claim. g. The HMRC which heard the Plaintiff's case was constituted in such a fashion as to be unfair to Plaintiff in that it had no Doctors of Chiropractic. h. Plaintiff believes and therefore avers that the members of the HMRC are paid in some fashion by, or receive some other advantage or emolument from, the defendant Highmark Corporation. This does or may prejudice the HMRC members in favor of Highmark. The Law Offices of SPERO T. LAPPAS Page 9 i. Plaintiff believes and therefore avers that the members of the HMRC are health care providers who rely on Highmark for reimbursement and payment of the bills which they (the HMRC members) submit to Highmark. Accordingly, Highmark has the economic and practical power to cause the HMRC members considerable inconvenience and loss in the event that Highmark becomes disenchanted with the HMRC members. This does or may prejudice the HMRC members in favor of Highmark. j. The dispute resolution mechanism imposed upon the Plaintiff by the Defendant runs afoul of due process of law, in that inter alia it did not provide the Plaintiff with the opportunity to be heard and to present his claim in a meaningfully orderly proceeding before an impartial tribunal. k. Plaintiff believes and therefore avers that the members of the HMRC are selected by the Defendant with no input or right of selection by the Plaintiff. 1. The HMRC decision is the result of fraud with respect to the Defendant's non-compliance with the Rudloh decision. M. The HMRC members were incompetent to decide the issues of defamation raised by the Plaintiff's The Law Offices of SPERO T. LAPPAS Page 10 claim. Indeed, the HMRC process is not designed or intended to decide cases of this sort. n. The decision of the HMRC is against and contrary to the evidence. o. The decision of the HMRC is against and contrary to the weight of the evidence. p. The decision of the HMRC is against and contrary to the applicable law. q. The HMRC decision mistakenly and unlawfully considers the Plaintiffs alleged breach of his contractual obligations to Highmark to be a defense to the defendant's defamation of the Plaintiff. In fact, contract breach is not a defense to defamation. r. The HMRC decision mistakenly and unlawfully considers sections B-9 and B-15 of the Blue Shield ggylat ons for Participating Providers to be relevant to the Plaintiffs claim. In fact, neither one of those sections has any relevance to this case whatsoever. S. The HMRC decision mistakenly and unlawfully held that "Blue Shield acted properly and within its rights when it denied the claims submitted by Dr. wenrich and when it promptly notified its members of the reason for the denial." In fact, the The Law Offices of SPERO T. LAPPAS Page 11 defendant's complained of actions went far beyond any lawful notification and constituted defamation against the Plaintiff. 37. WHEREFORE, the Plaintiff requests that this court enter judgment in his favor and against this Defendant. Plaintiff also requests the following relief: a. That the Court invalidate, reverse, vacate and set aside the decision of the HMRC ion this case. b. That the court enter an Order requiring that the HMRC be disbanded and that the Defendant be prohibited from requiring submission of any disputes to a medical review committee until a committee is constituted with a composition and procedures which are legally sufficient and adequate. C. That the Court order that this case shall proceed to trial by jury in the Cumberland County Court of Common Pleas. The Law Offices of SPERO T. LAPPAS Page 12 d. That the Court thereafter enter judgment in favor of the Plaintiff and against the defendant in an amount in excess of the local limits requiring reference to compulsory arbitration, including compensatory and punitive damages, plus costs of litigation and allowable interest. RESPECTFULLY SUBMITTED, of SPERO T. LAPPAS By: Pa. Supreme Ct. ID no. 25745 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 ATTORNEYS FOR THE PLAINTIFFS The Law Offices Of SPERO T. LAPPAS Page 13 TABLE OF EXHIBITS 1. Specimen of Defendant's Notice to Plaintiff fIs patients. 2. PBS May, 1996 letter to Plaintiff. 3. PBS list of patients who received the offending notice. 4. Complaint 5. Order and Opinion. 6. Attorney Wood's letter to Plaintiff Is counsel. 7. HMRC decision. 8. HMRC bylaws The Law Offices of SPERO T. LAPPAS Page 14 2 ii Pennsylvania 1tFL PLANATION OF BENEFITS PENNSYLVANIA BLUE SHIELD lSIUeSI1wid KEEP FOR YOUR TAX RECORDS POSBOXE890036ICE al. ShM1U,M Rlu. r..,. m..•.1 r.n•glr,NU CAMP HILL PA .7089-0036 I h ....1 IM Rlw Cr.m ,M RI .• . u• SM•16 R.... I .I., I•n MMONOMM? Subscriber; DENNIS L SCHNECK ID Number: 168323241 Pape: 1 of 1 Patient: CIIARLOTTE B SCHNECK Provider: LESLIE W WENRICH DC Claim Number: 56255012612 Date: 09/12/96 (000115611) PROCEWRE DESCRIPTION PROCEWRE CODE SERVICE PROVIDER'S ALLOWANCE AMOUNT PAID AMOUNT INUMBER OF SERVICES) DATE IS) CHARGE NOT PAID REMARKS SPINAL KRAY (001) 07/Oa/96 72050 45.00 .00 .00 45.00 OS145 SPINAL XRAY (001) 07/00/9e 72100 75.00 .00 .00 75.00 05145 ?O 0 00 D5145 Pennsylvania Blue Shield has determined that the equipment used to diagnostic test does not meet the accepted provide this Th e refore, to standard of quality in the Community. Patient for thisyservicell be made. A participating provider may not bill the EEXHIBIT 1 1111111(((1111((III(111IIII(II(11111111111.1111111111111111111 DENNIS L SCHNECK RD 1 BOX 368 PINE GROVE PA 17963-9732 THIS IS NOT A BILL HAVE A QUESTION? PLEASE CALL (717) 731-8080 OR 1-800-345-3806. (Service for the Deaf via TOD Equipment is available at 1-800-345-3848.) N0001901 ih?nnsylvunia IilucShiew amp Ifill. Penn,rlrm,a I7nN7 en eWIMMe b A,M M H An Gen M b?':ew.,U.-.n.. CERTIFIED MAIL N'13 RECB__ Ip_ T RED SSTED May 9, 1996 Leslie W. Wenrich, D.C. 424 W. Grand Ave. Tower City, PA 17980-1018 Dear Doctor Wenrich: In 1993, Pennsylvania Blue Shield iders who reported initiatedsurveysa reviewprov quality of diagnostic x-rays by sending to of the technical x-rays performed in their offices to Blue Shield during 1992. Following our review of the completed surveys, we determined that we should review actual x-ray filn.s for all providers who had no quality control program in place, whose x rays were processed manually, or who failed to respond to the survey. You fall into one of these three groupings. We are now bringing this project to a close and you are one of the very fnw providers who have failed to forward x-rays for review, as requested. Although we have made repeated attempts to determine whether your x-rays meet the accepted standard of quality in the community, we have been unable to do so. Therefore, we must assume that they do not meet that standard. Effective 30 days from the date of this letter, no further Payment will be made for x-rays taken in your office. Payment for the x-rays will be denied with the following message: "Pennsylvania Blue Shield has determined that the equipment used to provide this x-ray does not meet the accepted standard of quality in the community. Therefore, no payment will be made. A participating provider may not bill the patient for this service." The subscriber will also receive the same message on his or her Explanation of Benefits. Please note that, as a participating provide, with Pennsylvania Blue Shield you may not bill denied services the subscriber for tllcnr, . You have the right to appeal this decision should you so desire. In order to do no, you will have to provide x-rays for review by a consultant. If you wish to do this, or if you have any quentiond . EXHIBIT 1 2 J `V Leslie Wenrich, D.C. 11115611 Patient's uamo Agreement Date of ervicc Lawrence Bensinger 180-56-3696 06-08-94 Roxanne Buffington D6276246 01-10-94 Judy Gass 180-38-0693 06-17-94 Barbara A- Klinger 184-34-1214 08-0 l -94 Mary Smeltzer 197-40-8554 10-24-94 Roy E. Williard 192-30-4826 10-OS-94 11 EXHIBIT 3 Leslie W. Wenrich, D.C. Page Two concerning this issue, Please do not hesitate to contact me. l reached at (717) 763.3207. can be SincPrely, // 6meli6 A. Sconing Manager Benefits Utilization management 6AS/tnn The Law Offices Of SPERO T. LAPPAS 205 State Street Post Office Box 808 Harrisburg, Pennsylvania 17108-0808 Telephone (717) 238-4286 BY: SPERO T. LAPPAS, ESQUIRE Pa. Supreme Court identification no. 25745 ATTORNEYS FOR PLAINTIFF IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY LESLIE WENRICH, D. C. Plaintiff V. PENNSYLVANIA BLUE SHIELD, Defendant CIVIL ACTION - LAW NO. S. 1997 JURY TRIAL DEMANDED COMPLAINT AND NOW, comes the Plaintiff, by and through his attorneys, The Law Offices of SPERO T. LAPPAS, and makes this Complaint against the above-captioned Defendants, respectfully representing as follows: 1. Plaintiff LESLIE WENRICH, D.C., is an adult individual who has been at all times relevant to this cause of action a Doctor of Chiropractic, duly authorized to practice that profession and licensed by the commonwealth of Pennsylvania. 2. Defendant PENNSYLVANIA BLUE SHIELD (hereinafter "PBS") is a corporation doing business and operating in and under the laws of the Commonwealth of Pennsylvania with a place of business at 1800 Center Street, Camp Hill, Pa., Cumberland County, Pennsylvania. The Law Office.-SaBRO T. LAPPAS EXHIs13 Page 3 I . PBS is in the business of providing health and medical insurance benefits to customer subscribers. Pursuant to this business, PBS receives and pays qualifying medical and doctor bills for its subscribers. 4. At all times material to this cause of action and for all acts, conduct and omissions described in this Complaint or otherwise material and relevant to the cause of action stated herein, the Defendant acted through agents and servants (some of whom are named in this Complaint and some of which are not named in this Complaint) for whose acts, conduct and omissions the Defendant is responsible and liable. 5. All such agents and servants of the Defendant acted within the course and scope of their employment with respect to all acts, conduct and omissions described or referred to in this Complaint or otherwise relevant to this cause of action. 6. At various and diverse dates within the statute of limitations, Dr. Wenrich sent bills to PBS for payment in accordance with the PBS subscriber agreements which covered certain of Dr. Wenrich's patients. 7. After Dr. Wenrich submitted these bills, PBS sent notices by mail to several of the covered patients telling them that the bills were disapproved for payment. 8. As part of the message by which these patients were notified that their bills were disapproved for payment, PBS told the patients that Pennsylvania Blue Shield had "determined" that The Law Offices Of SPERO T. LAppAS Page 4 Dr. Wenrich's equipment was substandard. This "determination" was cited as the reason, or one of the reasons, that the bill was being disapproved for payment. A specimen notice is attached hereto as Exhibit 1. 9. In fact, PBS had made no such determination at all. In a letter dated May 9, 1996 and signed by Emelie Sconing, PBS admits that it was simply assuming that Dr. Wenrich's equipment did not meet the appropriate standards. A true copy of this letter is attached hereto as Exhibit 2. 10. There was never any "determination" as Pennsylvania Blue Shield falsely reported to the Plaintiffs patients. 11. The assumption of PBS that Dr. Wenrich's equipment was substandard was based upon PBS1s feeling that Dr. Wenrich had allegedly failed to reply timely to PBS's requests for certain information about Dr. Wenrich's office equipment. 12. In fact, PBS had never made any determination that Dr. Wenrich's equipment was substandard. 13. In fact, Dr. Wenrich's equipment was not substandard. 19• To the best of the Plaintiffs information as of the filing of this complaint at least six patients, and maybe more, received these false and defamatory communications from the defendant. The Defendant has supplied a list of patients who received the offending Notice. This list is attached hereto as Exhibit 3. 15. All of the defendant's statements of or about the The Law Offices of SPERO T. LAPpAS Page 5 Plaintiff as described above are and were false and defamatory to the Plaintiff. They tend to blacken the Plaintiffs reputation or expose him to public hatred, contempt, or ridicule, or to injure him in her business or profession. 16. All of these statements and remarks expressed and communicated their defamatory meaning about the Plaintiff either directly and overtly or by reasonable implication, insinuation, and innuendo. 17. Each of the above-described statements and remarks when heard or read in its totality and context is and was defamatory of the Plaintiff. 18. Furthermore, each statement and remark is and was defamatory 'nte r al'a in that the defendants thereby described the Plaintiff as doctor who uses or has used substandard equipment to treat his patients or to make diagnoses. 19. All of these statements and remarks and the defamatory content thereof applied to the Plaintiff either overtly or by reasonable implication. 20. All of these statements and remarks were published to persons who understood them to refer to the Plaintiff, and who understood them as intended to be applied to the Plaintiff. 12. The defamatory content of these statements is false and untrue. 21. The Defendant in connection with the making and publishing of these statements and remarks were reckless, or in the The Law Offices of SPERO T. LAPPAS Page 6 alternative, they were negligent. 22. None of these publications, statements or remarks was privileged; in the alternative, any privilege which would have otherwise attached to the Defendants and their publication of these statements and remarks did not attach by virtue of actual malice and/or abuse, recklessness, reckless disregard of the falsity of the publication, or negligence, or otherwise. 23• As the direct, legal, and proximate result of the Defendant's actions as described in this Complaint, the Plaintiff has suffered actual harm in that, inter al;-, a. he has suffered the impairment of reputation and standing in the community; b. he has been libeled, slandered, and defamed in connection with his competence to carry on his business or profession; C. he has suffered great and extreme personal humiliation, mortification, embarrassment, mental anguish and suffering; d. he has been exposed to public contempt and ridicule; e. he has been injured in her business or profession. The Law Offices Of SPERO T. LAPPAS Page 7 24. WHEREFORE, the Plaintiff requests that this court enter judgment in his favor and against this Defendant in an amount in excess of the local limits requiring reference to compulsory arbitration, Plus costs of litigation and allowable interest. i RESPECTFULLY SUBMITTED, The Law Offices of S E T. LAPPAS By: SPERO T. LAPPAS, Esquire Pa. Supreme Ct. ID no. 25745 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 ATTORNEYS FOR THE PLAINTIFFS The Law Offices of SPERO T. LAPPAS Page 8 TABLE OF EXHIBITS 1• Specimen of Defendant 1S Notice to Plaintiff is patients. 2. PBS May, 1996 letter to Plaintiff. 3. PBS list of patients who received the offending notice. The Law Offices of SPERO T. LAppAS Page 9 LESLIE WENRICH, D.C., Plaintiff V. HIGHMARK, INC. d/b/a PENNSYLVANIA BLUE SHIELD, Defendant : IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA NO. 97-2288 CIVIL TERM : CIVIL ACTION -LAW AN RE: DEFENDANT'S PRELIMINARY OBJECTIONS BEFORE HOFFER P.J. AND HESS J. 4 QRQER OF COURT AND NOW, , 1998, Plaintiff's Complaint is dismissed for failure to submit this dispute to the required alternative dispute resolution process. Plaintiff is hereby required to submit his complaint to the appropriate Review Committee. 1998' FA , y Spero T. Lappas, Esquire 205 State Street, P.O. Box 8o8 Harrisburg, PA 17108-0808 By the Court, /Ar . offer P.J. Bridget E. Montgomery, Esquire Eckert, Seamans, Cherin & Mellot LLC 213 Market Street, P.O. Box 1248 Harrisburg, PA 17108-1248 EXHIBIT 1 LESLIE WENRICH, D.C., Plaintiff V. HIGHMARK, INC. d/b/a PENNSYLVANIA BLUE SHIELD, Defendant : IN THE COURT OF COMMON PLEAS OF : CUMBERLAND COUNTY, PENNSYLVANIA NO. 97-2288 CIVIL TERM : CIVIL ACTION -LAW BEFORE HOFFER P.J. AND HESS J. PINION HOFFER, P.J.: This opinion concerns Defendant's preliminary objections to Plaintiff's complaint. Leslie Wenrich, D.C. ("Plaintiff") filed suit against Highmark, Inc. ('PBS" or "Defendant`) for defamation. Plaintiff is a doctor of chiropractic who is a participating provider with PBS. Wenrich claims he sent bills to PBS for payment in accordance with the PBS provider agreement.. Wenrich alleges that PBS refused to pay these bills and sent notices to the applicable patients stating that the reason for non-payment was that Wenrich's equipment was substandard. Defendant claims that Plaintiff failed to provide the necessary information that would have allowed PBS to determine the quality of Plaintiff's equipment. PBS has filed a preliminary objection requesting that this case be dismissed and sent to 11 97-2288 CIVIL TERM alternative dispute resolution as required under the Regulations for Participating Providers.' We now find that Plaintiff is required to submit his complaint to the appropriate alternative dispute resolution process before pursuing a remedy in the court system. DISCUSSION Defendant Is a Pennsylvania non-profit professional health services corporation which was organized and is currently operating pursuant to the Pennsylvania Health Services Plan Corporation Act. This Act states that '(a]II matters, disputes or controversies relating to the professional health services rendered by the health service doctors... shall be considered and determined only by health service doctors as selected in a manner prescribed in the by-laws of the professional health service corporation." 40 Pa. C.S.A. Section 6324(c) (1995). The By-Laws of the Medical Service Association of Pennsylvania state that '[a]II matters, disputes or controversies arising out of the relationship between the Corporation and the professional health care providers... shall be considered and ' Defendant's second preliminary objection requests that, in the alternative of sending this complaint to alternative dispute resolution, this Court dismiss Plaintiff's Complaint for failure to state a claim upon which relief can be granted. Because of the action this Court is taking today, there is no need to decide Defendant's alternative request. 2 O' 97-2288 CIVIL TERM determined by one of two Reviiew Committees." Article X, Sec. 1 (1995). PBS' Regulations for Patient Providers further explain how these controversies shall be decided The regulations state that "all matters, disputes or controversies relating to the services performed by Participating Providers... shall be considered, acted upon, disposed of and determined only by providers in a manner provided by Article X of the By-Laws of Blue Shield. Regulations for Participating Providers, General Regulations B(20). The Review Committee Guidelines go on to say that "matters referred to the Review Committee generally concern disputes with respect to overutilization and/or misutilization of services, quality of care, service benefits and usual charge problems." PBS Review Committee Guidelines, Appendix B. In an opinion somewhat similar to the one at bar, this Court was asked to determine whether a claim brought against PBS for interpretation of a providing participant agreement between a health services provider and PBS was required to initially go through an alternative dispute resolution process. The Court held that 40 Pa. C.S.A. Section 6324 of the Professional Health Services Plan Corporation Act "gives PBS power to elect an administrative panel to hear and resolve disputes concerning the professional health services rendered by its participating physicians." RRS Imaging Assoc v. Medical Service Assn 42 D & C 3d 42, 43 3 01 97-2288 CIVIL TERM (1985). Additionally, the Pennsylvania Supreme Court has already recognized that various statutes now encourage arbitration and alternative dispute resolution Is favored by the courts. Borough of Ambridge Water Authority v Columbia.. 458 Pa 549, 328 A.2d 498, 500 (1974). 'Based upon the above requirements, this Court finds that the Plaintiff is required under his agreement with PBS to first submit his complaint to alternative dispute resolution rather than initially filing it with the court system. The Pennsylvanla Health Services Plan Corporation Act clearly states that PBS has the right to prescribe the manner used to settle disputes and controversies. PBS, in its by-laws, has determined that all matters arising out of the relationship between participating providers and PBS shall be disposed of via one of two Review Committees. Based upon this reading, any dispute which falls under this requirement must be determined by the Review Committee before it can be removed to the court system. The case at bar meets the requirement of a matter which arises out of the relationship between a participating provider and PBS. Wenrich is a participating provider who is required under the PBS agreement to forward certain information to the Defendant in order for PBS to determine the quality of Wenrich's equipment. 4 97-2288 CIVIL TERM In turn, Wenrich can submit his bills to PBS which then pays or denies the claim and sends notices to the participating patients whom Wenrich has treated. Were Wenrich not a participating provider for PBS, Defendant would not have had any reason to send the supposedly defamatory letters to any of Wenrich's patients. Therefore, this case arose from the relationship between Wenrich and PBS. Furthermore, the PBS guidelines go on to say that the matters referred to by the Review Committee generally concern disputes with respect to overutilization, quality of care, service benefits and usual charge problems. Plaintiff alleges that his claim does not fall within the list of disputes. Plaintiff fails to see that this list is just a generality produced by PBS to show what disputes are commonly dealt with by the Review Committee. However, there is no limitation placed upon this list, nor does PBS specifically list any disputes which are not covered under the Review Committee's jurisdiction. Plaintiff characterizes his claim as one of defamation in a possible attempt to avoid alternative dispute resolution. This Court finds that the dispute between Plaintiff and Defendant is actually one based upon the requirements of Plaintiff as a PBS provider. Although Plaintiff couches his complaint in terms of defamation, this Court will not allow mere linguistics to prevent this case from going to 5 97-2288 CIVIL TERM alternative dispute resolution! Additionally, this case could be viewed as dispute over quality of care. Plaintiff's claim of defamation is based upon the fact that PBS found Plaintiff's equipment to be substandard. This claim obviously goes to the quality of care being offered by Plaintiff in his role as a participating provider in the PBS program. For these reasons, Plaintiff is required to submit his complaint to the appropriate PBS Review Committee. Even if this Court were to find that Plaintiff's case is based upon defamation, there is still authority to show that defamation can be arbitrated. The Pennsylvania Superior Court has said that "although the intentional tort of defamation is not normally arbitrated," if the agreement is broad enough to encompass defamation, such as allowing arbitration for any dispute arising out of the relationship between the parties, then defamation cases may be arbitrated. Waddell v. Shriber, 357 A.2d 571 (Pa. Super. 1976). 6 HEATHL ALLEN N DAVID RAHAL KEEFER WOOD ALLEN & RAHAL LLP . , ESTABLISHED IN IB78 CHARLES W. RUSENDALL 11 210 WALNUT STREET ROBERT L WELDON EUGENE E. PEPIN5KY, JR P. O. BOX 11963 OF COUNSEL THOMAS E WOOD HARRISBURG, PA 17108-1963 WILLIAM 11 WOOD JOHN H ENOS 111 SAMUEL C HARRY GARY E FRENCH PHONE (717) 255-8000 DONNA 5 WELDON FAX (717) 255-8050 WEST SHORE OFFICE BRADFORD DORRANCE -. 913 FALLOWFIELD ROAD JEFFREY 5 STOKES EIN No 23 0716135 CAMP HILL. PA 17011 ROBERT R. CHURCH bDl 612 5800 STEPHEN L GROSE R. SCOTT SHEARER ' WAYNE M. PECHT March 30, 1999 WRITER S DIRECT DAL'. DONALD M LEWIS 111 BRIDGET M. WHITLEY BRENDA 5 LYNCH SHAWN W WEIS (717) 255-8040 ALLAN J. ROSSI JOHN A, FEICHTEL Spero T. Lappas, Esquire 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 Re: Leslie Wenrich, D.C. Appearance Before the Medical Review Committee of Pennsylvania Shield... Dear Spero: I serve as counsel to the Medical Review Committee of Pennsylvania Blue Shield. Jon Dubs has asked me to respond to the procedural issues raised in your letter of March 8, 1999. We have consistently taken the position that the medical Review Committee is not a court of law, and that it would destroy the "peer review" nature of the Committee's work if we were to attempt to model its proceedings on those of a jury trial as you suggest. We do not believe that the Committee must provide for cross examination of witnesses, stenographic recording, or any of the other procedural features that you request in order to provide a fair hearing. Pennsylvania case law suggests that due process requires only "notice and the opportunity to be heard and to defend in an orderly proceeding adapted to the nature of the case." Greenstein.v. Commonwealth of -.Pennsylvania, Department of Health, 98 Pa. Cmwlth. 445, 512 A.2d 739, 743 (1986). More specifically, the Superior Court, in Rudolph v. Pennsylvania Blue Shield, 451 Pa. Super. 300, 679 A.2d 805 (1996) specifically found that the procedures adopted by the Committee were constitutionally adequate. (The Supreme Court's subsequent reversal of Rudolph, 717 A.2d 508 (1998) was based solely on the composition of the committee, not on its procedural guidelines. The objections raised by the Supreme Court have subsequently been EXHIBIT Spero T. Lappas, Esquire March 30, 1999 Page 2 addressed and we believe the composition of the committee now meets the standards suggested by the Supreme Court.) I have advised Mr. Dubs that the Committee should not change its procedures in an ad hoc fashion to satisfy the requests of individual providers or their attorneys. Accordingly, the hearing on. May 4, 1999 will be conducted in accordance with the Committee's standard practices. You also indicated that you may want to challenge the participation of certain Committee members. I have advised Mr. Dubs that he should permit you to place any such challenges on the record at the beginning of the proceeding and that any member against whom a credible allegation of bias or conflict of interest is made should abstain from participation in the hearing. If you have any other questions regarding the Committee hearing, I will be happy to discuss them with you. Very truly yours, KEEFER W0O ALLEN & RAH L, LyLP By: \, E. Wood TEW/ral CC: Jon Dubs, Secretary, Medical Review Committee 0641 *99 TUE 14:55 FAX 717 975 7035 BENEFITS MGMT. NNSY(MANIA BLUE SHIELD Via Facsimile and Certified Mail Return Rrceipt Requested June 1, 1999 The Law Offices of Spero T. Lappas 205 State Street Post Office Box 808 Harrisburg, PA 17108-808 Dear Attorney Lappas: Pennsylvania Blue Shield operates under the provisions of the Health Services Plan Corporations Act, 40 PA C.S.A. Section 6301 et seq. Section 6324 (c) of the Act requires that all matters, disputes or controversies relating to professional health services rendered by health service doctors, or any questions involving professional ethics, shall be considered and determined only by health service doctors selected in a manner prescribed in the By-Laws of the professional health service corporation involved. Article X, Section 2, of the Pennsylvania Blue Shield By-Laws and Article IX, Section 9.2 of the Highmark By-Laws stipulate that a Medical Review Committee be formed to consider, act upon, dispose of and determine all controversies arising out of the relationship between Blue Shield and professional providers who render health services to the corporation's subscribers. The Medical Review Committee currently consists of eight doctors of medicine, one doctor of osteopathy and one consumer representative. The members of the Medical Review Committee wish to express their appreciation for the information that you and your client, Leslie Wenrich, D.C., presented at the meeting held on May 4. 1999. Subsequent to your presentation, the Chairman of the Medical Review Committee dismissed all Pennsylvania Blue Shield staff from the meeting room. The Committee then reviewed all information pertinent to your case, including the handouts which you distributed during the meeting. After reviewing all of the information and considering the arguments that both Dr. Wenrich and Pennsylvania Blue Shield presented, the Committee determined that, Dr. Wenrich had breached his contractual obligations under the Pennsylvania Blue Shield Participating Provider Regulations and that Blue Shield acted properly and within its rights when it denied the claims submitted by Dr. Wenrich and when it promptly notified its members of the reason for the denial. EXHIBIT .. n\•l..nui:l-.K'Ynr?n.Y?.r..Mllry.,y-n?iNnlht{-.•?,.\p YW }V.W.\...[iYrl ® 002 08?0199 TUE 14:30 FAX 717 975 7035 BEC`'EFITS HGNr. The Law office of Spero T. Lappas Page Therefore, the Cotnminee found that Dr. Wenrich has no claim for damages against Blue Shield. In support of this decision, the Committee relied upon the Blue Shield Regulations for Participating Providers cited below. B-9 The determination as to whether any covered service meets accepted standards o1' practice in the community shall be made by Blue Shield in consultation with providers engaged in active clinical practice. Fees for covered services deemed not to meet accepted standards of practice shall not be collected from tits subscriber. 13-15 Each Participating Provider shall permit Blue shield representatives to make responsible examination of the provider's clinical records, including x-rays, relating to any covered service performed for Blue Shield subscribers, when such examination is necessary to resolve any question concerning such services. If you have any question or wish to discuss any of dte information included in this correspondence, please do not hesitate to contact me. I can be reached at (717) 763-3326, xlillely, on 1. Dubs Secretary, Medical Review Committee JID/jlg Q003 cc: Thomas E. Wood, Esquire Tija Hilton-Phillips, Esquire Appendix A BY-LAWS OF PENNSYLVANIA BLUE SHIELD Excerpt Revised April 19, 1995 ARTICLE X Disputes and Controversies Involving Providers Gur.tiu I I. Ur.,lrulo Iinsoluleit . All ncrllors, dispulus or conlroversios arising out of the relationship between Ilw Cuipuudum ;uid pnrlessionol huallh care providers (fneroaf1w in this Article rolerred to as "providers") who n:ndui huallh auivicus to the Corporrlion's subscribers, including any questions involving professional ethics, skill hit cnm;nluied ,u1I dulumlinud by Ihu appropriate one of the of the two Review Commillees established undue Iles Ailiclu. Sucliun !. Murhr:;rl Review Committee. There shall be a Medical Review Committee consisting of at least uighl (8) munihurs. each of whom shall bo appointed by the Chairman of the Board of Directors of One Corporation and (1,101 of whom shall solve until tits or her successor is appointed. A majority of the members of the Medical Iioviow C'olnniitlou shall he providers who aro members of the Corporation, and the balance of the members ;;lull he nioridlns of the Corporation who are subscribers to health care contracts entered into with the Curpuruliun. Section 3. Dr ital Review Committee. There shall be a Dental Review Committee consisting of at least uigll (it) alumbeis, each of whom shall be appointed by the Chairman of the Board of Directors of the Corporation am I uach of whom shall serve until his or her successor is appointed. A majority of the members of the Dental fieviow Cominitlou shall he dentists who are members of the Corporation, and the balance of the members shall bo members of the Corporation who are subscribers to health care contracts entered into with the Corporation. Section 4. Officers of Review Committees. The Chairman of the Board of Directors of the Corporation shall appoint Iwo officers for each Review Committee: a Chairperson, who shall be one of the members of the Committee, and a Secretary, who shall riot be a member of the Committee but shall be an employee of the Corporation. The Chairperson shall preside at all meetings of the Committee, but shall not vole in any matter being considored by the Committee except when necessary to break a tie. The Secretary shall perform the duties enumerated in Sections 7 and 8 of this Article X, and such other duties as the Chairperson of the Committee shall assign. Section 5. Review Committee Meetings - Quorum. Each Review Committee shall meet at a call of the Chairpurson of the Committee. Meetings of each Review Committee may also be called for any appropriate date, lime and place by any three (3) members of the Committee involved. The date, time and place of each meeting of a Review Conmittee shall be set forth in a written notice which shall be sent to each member of the Commillee a reasonable time in advance of the meeting. A malurily Of the members of a Review Committee who are providers shall constitute a quorum for the transaclion of business and the acts of a majority of such members present at a meeting at which a quorum is present shall be the acts of the Review Committee. If the members of a Review Committee shall severally or colloclively consent unanimously in writing to any action proposed to be taken by the Committee, such action shall but as valid an action as though it had been taken by the Committee at a duly convened meeting. Section (i. Submission of Matters to the Review Committee. Matters may be submitted to a Review Conunillcu by airy one of the lollowing: (a) Auy inuniher of Ihu Corpurtrliun or of the Board of Directors of the Corporation; (r) lhu Suhscnber Advisory Council of the Corporation or the Professional Advisory Council of the Corporation; EXHIBIT (c) Ihu Bu(araiy or any nwmher of a Review Comnlillee; (d) Any I ;uhcipahnll pruvader or Prelerrod Provider. All "' na:ny of of Ihha r; l lc suhnull;u lu it Iir:vew Cunllllltlee shall be set Al -u li owuw Cuimnilleu awufvod. lurch u1 writing and delivered to the Inuwder the Review Conundlees forth maintain written procedures to 1:•sun: Ili.d s n:cwvu lull and lair corlslderation of any issues presented to the Committees. slLdl I•rrr:p!IUholo ,11 f1 I11dalul II I(! nhallurslto `be WnS dered ?1 dUChl`(;d"'The rI11Ude lllllde'hll Committee h11 FIl nh.dlul hulue 11111 Cunanll lee shall be Wovidud with a welter summary of [hat matter a reasonable Provider involved time +uI in vII(! ("o ,il Ile nu:oluul, dual ;;hall have Ihu fight to appear baton Ile COMMIllee at (110 (eelin oil III(! nunilluu :;I ,dl I)(! pn,veled will) the summaries of all "'alters to be considered at (he meetin nu:nd,w nl ;, liuvww Cunundlue' shat' participate hl a Review Conanlllee's deliberations or vote, where hatr 0'ur rr":niber ,dsu solved as an adviser to the Corporation regarding the matter under review, unless expressly uapu:ra'-'I to du so by the provldeh under review. hl) ")"sI(loioi9'lily 'nafter bunhghl before it, a Review Coln'llillee shall have authority to take any one or Inure ul the following aclons: (a) Ruler III(.' maltur to the other Review Comnlillee for appropriate action; (b) Iiulur the arse for recununendalion or action by any appropriate committee, board or division of the Sl"le Plulessiolcil Society or Local Professional Society of file provider involved; ('-) Rehtr "to "'after to art appropriate law enforcement officer or agency of the Federal, State or any Local Cuvununenl if (he Conunillee has probable cause to believe that the provider involved secured p;lymunl hunt the Corporation for services performed by the provider for a subscriber on the basis of nl:llerial'also 6four allorl submilled to the Corporation with the intention of defrauding it; GQ liefor the nlator to the Stale Professional Licensure Board of the provider involved; (e) Rorlder a finding that the Corporation is entitled to a refund of fees paid to the provider, (1) Rrtder a f riling that authorizes the Corporation to collect any refund by withholding future payments due front Ihu Corporation to the provider involved; (g) If a parln:ular matter involves conduct which would justify denying a provider registration as a Parlhcipaing Provider, er termination of a provider as a Participating Provider of the Corporation, the Co'1111111100 May died that a hearing be held in accordance with Section 8 of this Article X to consider If to pmvi001's parlicipating status. Such conduct may include: (1) Violalhun of the Participating Provider's Agreement; (a) Violation of the regulatory legislation applicable to the Corporation; (m) Vn,ldlion of file Regulations for Participating Providers of the Corporation; (IV) Refusal III Whole to the billing, payment, or service benefit provisions of any health plan in which Ihu provider parlicipales; or (v) Vlolilun of I ddwal or Slate criminal slatutes. (Iq Render such decision or blhe any uthr such action as may be necessary or appropriate to fully Ie5011VU any dispute pesentu(I to file Commdlea. -- 2- :.I •. Iilni 11 Ihlu.ul:IIII It g, Invulvnul tihaus ul a Pluvidu its it Parla:grdulg Provider. The plocudures set Ilnlh w Ilir, :,w luni ,gyily ni ,III ,., C;u;, n:I,auuI lu Ihu status of if pruvider as a Partlclpahng PWvlder of the I In I'„i,]lilt 111 .111 'a, It I,r,us, lh(! tlucuadly of the CE)IIIIIIIIleO shall recµlest legal cuunsel to the Corporation I,. In1 y'.u?: ,ni ggnlqnl,du Colill'Lunl sulling luith Ilse dllegaliuns against the provider. the Chairpuwsun shall Jill 01111 illy e. ,I win•, II.dC ilul IJdLU fill I hitting Ihu provides involved shall tie given at least fifteen (15) days wnllun mine by flu: ';u,.icl,ay ill Ihu Cununineu ill IN! date, little and place of such healing, and shall be Ione:.hu1l Willi .1 i.ulry III the Cuttgllded. the provider shall be allowed to file a written Answer to the Complaint, pe Ivu Iu1J :;el.h Airmul r.. filed Willi Ihu Socretary of Iles Commmue at least five (5) days prior to the hearing. Al Ihu Iw.111ng, !.III If wllne:,,.us Indy hu hu;ud and such evidence may be received as is courted to be relevant and I'I 11•,I'Mil'Iblu IIIUh,IlIV1: Vdlnn, pnNllled, however, that formal files of evidence need not be followed. The I'IIIVII lle ,dlech:d by III(! L'uu,pl,unt :,hall fill afforded a reasonable opporlunify to be heard before the Committee, ullhur in pufsoo of by I:uunsel, ;Ind to produce evidence and witnesses at such hearing. All testimony shall be :dullo,pulducally mcunlud and a cumplele record shall tie kept of the hearing. Allot Ihu hu;uing, lilt! Huvlow C;oninutlee, by majority vote of those members who are providers, shall I,Ihu wll;dlvcl achun it dawns appmphato, based on the evidence and testimony produced at the hearing and, it swat uchun involve:; udhw Iho denrll of rogislralion as a Participating Provider, or suspension or termination .'i : pnwidel':; pnlhcip;duul stales, the mailer shall be promptly referred to the Secretary of Health of the Colnnlnnwuullh of I'elic;ylv;eu;l for approval or for such other action as the Secretary may deem appropriate. Suchen q. Itcpwts by Ihu Review Committee. Each Review Committee shall report at least once every six (h) rnunlhs to Iho fluaul of Ilin;clurs of the Corporation respecting its activities under this Article X. Appendix B PENNSYLVANIA BLUE SHIELD Review Committee Guidelines I ollosylwrni,r I lluu ;;luclil olwl,,tlus undur 1110 provisions of Act 271 of 1972 (40 PA. C.S. Section 6301 el se l.). tluctunh f0;',I (c) ul Ihu Act requires Ihrl all mallets, disputes or conlrovorsios totaling to professional hudlh srnvlcu rtuctur.; nh ;illy quoshons involving professional ethics shall be considered and determined only by Iw;iltli service ductou, euluctod in if ncrnner proscribed in the By.Iuws of the professional health service cohpnntlion uwntvud. I he 1)luu :;head I ly law:; (Ar Wee X) slrpulale drat Review Committees he formed to consider and determine Ill,hllum, dispute:; of conhuvuhsus arising out of the relationship between Blue Shield and professional providers Who milder health sevcus. Ihu Mor6r,11 liuvlow CnIII) ltuu considers all matters, disputes or controversies involving all professional pmwduhs who n:h elur heath services. I he Dunlat Review Conuniltee considers matters, disputes or controversies Involving dmilists. Ihu matter.; n:fuhrod Iu to lieviow Comniflees generally concern disputes with respect to overutitization ;hnhl/uh uucuhhiahmh ul surwcas, quality ul care, service benefits and usual charge problems. the lulluwnul pnrcudines are applicable to Review Committees: I ur nrda:r lovulwng potential overuti6eation and/or misulilization of services or inappropriate quality of cam, if rumtdutr. Ioviuw is conducted of the provider's practice pattern prior to referral to a Review (;eITII?JIIhA:. I)ruing this u:vww, a sample of patient records, statistics, diagnostic aids, and/or other it lunn;tlwnnl suwc:us is reviewed, the results of such review, as well as the complete methodology used, will bu made uvad;ihlu to the provider when any adverse findings result. Should the provider disa(poe Willi the resells of the review clue to the sample size, the provider may request an expanded rewuw. If it a; dutunninel that an overpayment has been mada, the amount of the overpayment will be calculalud for if peiod of time not to exceed that permitted by the Statute of Limitations. The msulls of :,ucli overpayment calculations will be made available to the provider. The provider will be lunnshud with Ilia methodology used to calculate the overpayment, including any variables used to adphsl nhlhlu year overpayment determinations. A. It it r.; dhscovoud in the review process that an underpayment has occurred, the provider may seek ruunbursuna:nt, through the appropriate appeal mechanisms, for all claims involved during the same luau ponud ;c; the review by Blue Shield. Such claims must be supported by clinical records. .1. 11 the nialtuh will nut be rclerred lot prosecution, and does riot pertain to a hearing to consider whether a luuvide :,hound bu susponded or lenninated as a Participating Provider, a Blue Shield representative will contact Ihu pmviduh to discuss all findings. If the provider elects not to meet with a representative or if a nheulOhq can Wt be arranged within a reasonable period of time, the information will be transmitted to the lunvidur try mill, At that lulu, tho provider is advised of all findings of an adverse or problematic nature ;md of the Ippoal mechanisms available to the provider. The provider is provided Willi a detailed, written sl,lunu:hl nidliuing the basis of any refund request. Tlie provider is also advised of the repayment Milieu:; nv.ulnblo to lam of her, ;aid is provided with a ropy of the Review Committee Guidelines. The Inuvrduh will lit! uncouraood to subnnt any additional infonnaaon which could have a bearing on the hu,ltuh and/uh cm,de Iho basis for if solllement or adjusimont to the refund amount requested, if any. 1;huulhl Iwlho couununicahuns fail to result in an agroem:nt as to the provider's refunding an uvepayowol, it illy, or other matters porlaining to the review, the provider will receive written nohhc;dwn it lu,ml fluffy (30) calendar clays in advance of the date of the Review Committee meeting ,it wluclh the povider's rinse will bu considered, of his or her right to appear before the Committee uud ill his ur ho nghl lu bu ruprosenled by lagal counsel. the provider is again encouraged to Inuvulo ;illy nl nl which ncay he peril sent to tho resolution of 1110 nwller. Accompanying the lulhn t unulli,rl ( tI ? opy ? (,I 1) Ihu basis of any rotund request, I the applicable stictlorl I "nlII'M!, In I l.OvIdIt) ulI';; Huvn:w Cunnniltuos,'lie Reviow Cunenllletl GullLi us (vids) urand,s. gntlnul I 'n,vi Agluunfrnl ;ulal I';u hcipaling pro will hl) of if the Blue Shield Ihu Hogulah(n Is Inr applicable, the Al h:,c,l ilia ,,:n Il g,Ilua,l,Ir clay;; pnur lu Ihu dale (11 Ih0 Huvww Cunfnllltut: floating at will cunsolured. (lit! providur will hl) yivaf a copy Of Ihu dncurnonlallon to be Incsnlnu,l If, Ihu Rmim Cunendloc. J' which the { n uwdc, n r, ry Iw w, n d e tan n; Ilion 101ho Review Cone niheo or. upon writ ten n:qur;sl ul Ile: Cuninnlluu, ewy ;gglual beluro tho Conunih0e. It) the Secretary hr. UuninuUuu Will A providur who requests to appear before I Ill! [tubbed Of the dale and (into ul his of her appearance at least 1i11een (15) caL:nll,n day;; pnur le Ihu mg:uleig. Such notilicatien will I pn Inform Um pulwder of the exact nature of inh l llro ll wiillch ul Ih will u aldul Ill(" Ill(uConuright to represent his or her dlsagreentenl and to provide any other If M;eulu ccinn,; t; scnihee et its deliberation of the maller, hudl)lo;tl to bo brought hefore the Review Committee will not basis belwron be deliberated on a formal uI ;ui udunu;Il Rlue Shield Staff and COnlnllllee members prior to the scheduled date nl ihu Culmniltuu nleeliflu axc:ulll at the request of the provider. Should the provider ([take such a n:yuosh Ihr, results will he hilly disclosed to the provider in writing. ) A limiow Cunonille0's (:unmdorallon of any (natter, dispute or controversy concerning a provider will) has a:quosled to appear will be continued until after the scheduled appearance of the provider oxcepl as lulluws: u. II Ihu provider Is nohficd of the Couunitlee meeting 45 or more calendar days in advance of such nwalufg and advises file Secretary of the Committee, that he or she wishes to ultend but is unabl0 lu ho present an the SPecilic date scheduled, file Commitlee will proceed with its r:unsulemhull of Ill; matter. However, the provider will be given the opportunity to appear before Ihu Cunuolha; at its nexl scheduled meeting. b. 11 nulilication is 80111 less than 45 calendar days prior to the COnlmlltee meeling and the provider advises Iha Secretary of the Commillee that the or she wishes to attend the meeling, but is unable to do so orb life specific dale scheduled, the provider will be granted one continuance. 'lie Commitlee will proceed with its consideration of the matter at the next scheduled meeting it the pruvidt r, following notification as provided for in Ilem 5 above, fails to appear. Ill. fulluwmy the Roview Committee meeting, the provider will be advised in willing within thirty (30) g:alaxlar (Idys of all determinations made by the Commitlee. Such notification will include, but not bu lilnilod 10, the arttoenl of any refund at issue, the facts and reasoning supporting Blue Shield's runclusil)ns, and, for Parliapaling Providers, the specific basis in Regulation of Blue Shield's claim. Fur Ihese malters involving file participating status of a provider, the provider will be notified within Ihirly 00) calendar days following a determination by life Secretary of Health. I I. Any Ovt:rhaymwil it"100ols which have not been returned to Blue Shield within thirty (30) calendar days of nutificalion of the Reviow Committee's determination will be subject to withholding of payniunls duo Ulu Parlicipaling Provider and the assessment of interest. Interest will also be assessed urI insl011nienl Payne/nl arfangentenls which exceed 90 days. The rate of interest is based upon the 91) I)ay 110asury Hill rate in etfoct al the beginning of the calendar quarter during which a Review Cwnn111100 d0uslun or an installment repayment agreemenl is reached. I?. II 'lit! Rr1Vlllw (:ommllloe dulurltill les that a hearing should be held to consider whether a provider should Ito suspundud or tonuinaled as a Participating I'rnvider, fife proceedings will be conducted as sul forth w Adicle X, Sucliun ti, of the Blue Shield By laws, and in the manner described in these guidelines. --1 -- VERIFICATION BASED UPON PERSONAL KNOWLEDGE AND INFORMATION SUPPLIED BY COUlIgpr:, I verify that I am the PLAINTIFF in the foregoing action, and that the foregoing document is based upon the information which has been gathered by my counsel in preparation of this lawsuit. The language of the document is that of counsel and is not mine. I have read the document and, to the extent that it is based upon information which I have given to my counsel, it is true and correct to the best of my knowledge, information, and belief. To the extent that the contents of the document are that of counsel, I have relied upon counsel in making this Verification. I understand that intentional false statements herein are made subject to the penalties of 18 Pa.C.S.A. §4904 relating to unsworn falsifications made to authorities. LESLIE WENRICH, D.C. ,:. ?`? >, ?•. ,:-, ,,, ?;; ?. i ;; L' ? \J SHERIFF'S RETURN - REGULAR CASE NO: 1999-04000 P COMMONWEALTH OF PENNSYLVANIA: COUNTY OF CUMBERLAND WENRICH LESLIE DC VS. PENNSYLVANIA BLUE SHIELD BRIAN BARRICK , Sheriff or Deputy Sheriff of CUMBERLAND County, Pennsylvania, who being duly sworn according to law, says, the within NOTICE & COMPLAINT, RULE TO was served upon HIGHMARK INC D/S/A PA BLUE SHIELD the defendant, at 15:47 HOURS, on the 1st day of July 1999 at 1800 CENTER STREET CAMP HILL, PA 17011 CUMBERLAND County, Pennsylvania, by handing to SALLY MCCOY (PARALEGAL) a true and attested copy of the NOTICE & COMPLAINT, RULE TO together with SHOW CAUSE, PETITION TO VACATE and at the same time directing Her attention to the contents thereof. Sheriff's Costs: So answers: Docketing 18.00 Service 9.30 Affidavit .00 ? Surcharge 8.00 R. "P omas. ine, X35-30-SPFRO T. LAPPAS 07/02/1999 by epu y eri Sworn and subscribed to before me this J,n„c day ofL 19gig. A.D. I A-L- LESLIE WENRICH, D.C., : IN THE COURT OF COMMON PLEAS OF Plaintiff CUMBERLAND COUNTY, PENNSYLVANIA V. CIVIL ACTION - LAW HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD, NO. 97-2288 CIVIL TERM Defendant NO. 99-4000 CIVIL TER iZ ORDER OF COURT AND NOW, this ! day of April, 2000, it is ordered and directed that the hearing previously scheduled by the Honorable George E. Hoffer on Defendant's Petition for Confidentiality Order for May 15, 2000, is rescheduled to Thursday, June 22, 2000, at 1:30 p.m., before the undersigned judge, in Courtroom No. 1, Cumberland County Courthouse, Carlisle, Pennsylvania. Spero T. Lappas, Esq. 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 Attorney for Plaintiff James A. Young, Esq. Michael J. Bums, Esq. Barbara L. Schmuck, Esq. CHRISTIE, PABARUE, MORTENSEN & YOUNG 1880 JFK Boulevard, 10" Fl. Philadelphia, PA 19103-7424 Attorneys for Defendant ir FrI „ OM RECORD In T:s..+ h_re unto s,,t nr? hand and the s,.ai of said Couri at Carkle, Pa. ? Thi r? ay f..Q.. rothonotary :rc BY THE COURT, MAR 3 0 200 CHRISTIE, PABARUE, MORTENSEN AND YOUNG A Professional Corporation By: James A. Young, Esq./Michael J. Burns, Esq. Attorney I.D. Nos. 00213/62088 1880 JFK Blvd., 10"' Floor Philadelphia, PA 19103 215-587-1600 LESLIE WENRICH, D.C. vs. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD Attorneys For: Defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield COURT OF COMMON PLEAS OF CUMBERLAND COUNTY CIVIL ACTION - LAW / NO. 97-2288 and 99-4000 ORDER And now this c? day of l 2001, upon consideration of the Defendant's Motion, joined by the Plaintiff, the discovery period in this case is extended to May 31, 2001. BY THE COURT: U Ju oa ° 5 C? 336984-1 LESLIE WENRICH, D.C. Plaintiff V. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD Defendant IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA NO. 99-4000 CIVIL TERM CIVIL ACTION-LAW JURY TRIAL DEMANDED M RULE TO SHOW CA E AND NOW, this day of 2001, upon consideration of the Motion To Quash Subpoenas, a Rule is iss d upon Plaintiff to show cause, if any there be, why the relief requested in the Motion should not be granted. Rule returnable at a heerimg ashedaied fcc. o tilt: ?y ,.Z691 e+ a,in-lgrr?r-in?6oertieenrTie?--?vr? BY THE COURT, P?. -9 + rYtS?L?a et 6 kbppbs c. ifs - _ LESLIE WENRICH, D.C. IN THE COURT OF COMMON PLEAS OF Plaintiff CUMBERLAND COUNTY, PENNSYLVANIA V. NO. 99-4000 CIVIL TERM HIGHMARK, INC., d/b/a CIVIL ACTION-LAW PENNSYLVANIA BLUE SHIELD : Defendant JURY TRIAL DEMANDED MOTION TO QUASH SUBPOENAS Movant is Robert L. O'Brien, Esquire, Attorney for Robert Albertini, M.D., W. Scott Nettrour, M.D. and William Daiber, M.D. 2. Movant was recently contacted to represent the aforesaid physicians and other physicians from the Medical Review Committee at Pennsylvania Blue Shield who would be subpoenaed in the above captioned matter. Subpoenas were served on the three physicians on or about May 7, 2001. Upon learning of the service of the Subpoenas, Movant contacted Spero T. Lappas, Esquire's offices to discuss with Mr. Lappas rescheduling the depositions so as to allow Movant to speak with his clients as well as to allow for depositions by telephone for those at a distance from Harrisburg. Movant has had no response from Attorney Lappas to this point and time. 3. All three physicians are engaged in the active practice of medicine and have commitments to their patients. Dr. Albertini is currently on vacation and Movant is unable to speak with him. WHEREFORE, Movant respectfully requests that this Honorable Court quash the subpoenas scheduling oral depositions of the three physicians scheduled for Thursday, May 17, 2001 so as to permit Movant to discuss the deposition process with his clients, to review the background materials of the lawsuit and to provide for the needs of the physicians patients by scheduling depositions via telephone at times more convenient to the witnesses. Respectfully submitted, O'BRIEN, BARIC & SCHERER Robert L. O'Brien, Esquire I.D. # 28351 17 West South Street Carlisle, Pennsylvania 17013 (717) 249-6873 rlo.d i r/c Iientelhig hma rk/q uas h.mot CERTIFICATE OF SERVICE I hereby certify that on May 11, 2001, I, Robert L. O'Brien, Esquire of O'Brien, Baric & Scherer, did serve a copy of the Motion To Quash Subpoenas, via facsimile to (717) 238-4826 and by fast class U.S. mail, postage prepaid, to the party listed below, as follows: Spero T. Lappas, Esquire 205 State Street Harrisburg, Pennsylvania 17101 Robert L. O'Brien, Esquire pc d ?b h mar 0enn511 Ue.S SUSP 70: I , You are order4d nby the court to ,. at ? In the above eafa, and to tamaln d 2• And bring w th you the following' "W Z2160 the limited to 0 REOUESTED B Name: Address: J Telephone: Supreme Date: Mcial P. No. 2• end or to produce authorized by Ru s. attorney fees a A 77 File No. 1? AVENO ANDTESTIFY lecity00`L urAwomorotherplia) „L,,,- County, Pennsylvania, on M., to testify on behalf of excused. ulnd by this subpoens, you may be subject to documents or things re9 p4,5 of the Pennsylvania Rules of civil Procedure, Including but no yiprisonment. IN COMPLIANCE WITH Pa• R, 0• P• No. 234,2(e) t ID * u it BY E COURT: ProthonotuyrClerk Ch sbn oapuH e s Court howl"gs in pa shell be used whensvsr a subpoena Is iesuable, including te; This form of subp fete paragraph wdh depositions an •,itr@ Gon tf& ofs- docjMsn%scards artth ngs is desined Foomp with Pa. R• 01 ft. if a subpoena for 9p (Ett,7/97 1 I: ,III V:A9 1N35 ?? ua«e•i in-r. -e COUNTY OF CUMBERLANu Ali e- r,%rJ)C >Ai yh ma4 P ettn5y 1 w? i a "l?jl u.e. Sh r,e ldf errRPOENATO TO: File NO. ?. daPP ANDTESTIFY ..? ?yGFi•ae o? " I- S You are order d by the court to come to?? V 810 telp courtroom otlxr Naea1 I1 aUU county, Pennsylvania, on ?- SIWL at tc testify on banalf of o'clock, at in the above as e, and to remain urftil excused. 2. And bring wl h you the following: - by this subpoena, you may be subject to vanfa R of Civil Procedure, including but not documnts Or TO o produce u165 Ru a 234 5 otehe Pe nayi things required nd by and imprisonment. ey IATTORNE`r.IN COMPLIANCE WITH Pa. R. C. P. No.234.2(a REQY Name: Address: ;Ourt X 45 Telepnone: T, J d BY THE COUR Supreme Court D # n Deputy Data: seal of 1h4 Court hearings In Iiancewith Pa, This torn of subpoena ,hall be used whenever a subpoena a iasuabla, including a paragraph Official No R. on Ith i s form i of s and ens Ia arbitrators, masters, commissioners, etc. In camp co Official roduclion of documents, records or things is desired, Comp le P. No. 234.1. It a subpoena for a p, (Efl. 7197) 2 ?I ?i, GUeI COUNTY OF CuN10'. Y. mar ?- ly ? ? ?„yy TO: you ate ordere at at in the above c 2. And bring wit U you tail to a the sanction limited to Co REQUESTED Natret . Address: ?r.. Telephone: y supreme court Date: ofricial N connectit P. No. 23 2. _ 'R') 97 File No. ;c. U-e- S 1 SUSPOSNATO ATTEND ANOTESTIFY the Court to come to , 'f ev rlro0fn or other Place) tsa•u?/Q01 n Pennsylvan{a,on 1 O i CCU ry, A M•, to testify on bahell of ,$a and and to retrain until ettcused. you the t0llowln0: -,--- -~ Y be subject TO trte s re uiredby this subpoena, you b of the o1 Clwl Procedure, including ut not ents or things q tend o to pr°dyC° the docum Pennsylvania Rules Rule 34-5 . U, author attorney rized(beee and?tnP115Onment C, P. No.2342(4 ANCBWITH Pa. R. A PARTYIATTOFINEy IN COMP1l ' gY T E COURT: GerkGet on on l prclhotary r sees ort . court Z%-.X; reerings in r a ss,rable, includin9? Pe. R. C. oena is i s?ii ? usedwheneve s lis iaragraph etc s; This corm of subPbra tars, ordsor things is dsalred, Complete P orators, with dsPositlonsat,dt?elorea,docross (Eft, 71911 t, it a subpoena lot a ptcducrn o I documents, to o U W _? h Z d ? ? Z Z i cu _ C ? V O MAY 1 4 2001 '? The Law offices of SPERO T. LAPPAS 205 State Street Post Office Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 By: SPERO T. LAPPAS, Esquire Pa. Supreme Court identification no. 25745 ATTORNEY FOR THE PLAINTIFF IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY LESLIE WENRICH, D.C. CIVIL ACTION - LAW Plaintiff No.: 99-4000 CIVIL V. HIGHMARK, INC., d/b/a JURY TRIAL DEMANDED PENNSYLVANIA BLUE SHIELD, Defendant PLAINTIFF'S REPLY TO MOTION TO QUASH SUBPOENAS AND RULE TO SHOW CAUSE 1. Admitted. 2. As to when Attorney O'Brien was contacted to represent these witnesses, Plaintiff has no knowledge. Admitted the subpoenas were served on the three witnesses. Admitted that Attorney O'Brien called Attorney LappasIs office. Attorney Lappas returned the call and so far has not received a return phone call. 3. Denied for lack of proof. Plaintiff notes that if Attorney O'Brien has not spoken with Dr. Albertini there should be a serious question as to the validity of the legal representation. NEW MATTER 4. The witnesses have not provided any valid reason why they cannot appear for deposition. The Law Offices of SPERO T. LAPPAS Page 1 5. Before the serving of these deposition subpoenas, the date, time, and place of the deposition was agreed upon by extensive negotiation between Plaintiffs Counsel and the Office of Attorney Michael Burns, who previously indicated that he represented these doctors and who has during this litigation represented Highmark, Inc. Attorney Burns later indicated that he did not represent the witnesses. 6. The very nature of this case involves the question as to whether or not Highmark is in a position to exert unwarranted and illegal personal, financial, and administrative influence over its medical review committee, including these three witnesses who have now been subpoenaed for deposition. This case also involves issues of conflict of interest. If in fact Highmark, Inc., or persons operating on behalf of Highmark, precipitated the filing of this motion or retained counsel to file said motion, those facts would support the Plaintiff fIs contention that the medical review committee is not an independent arbiter of claims but rather is a tool of Highmark, Inc. The Law Offices of SPERO T. LAPPAS Page 2 E; WHEREFORE, the Plaintiff requests that the motion to Quash Subpoenas be denied. RESPECTFULLY S MITTED, The Law Of?Si¢ a of SPERO T. LAPPAS ,, n By:?-' ?U V ` SPERO-'T. LAPPAS, Esquire Pa. Supreme Ct. ID no. 25745 205 State Street Harrisburg, PA 17108-0808 (717) 238-4286 ATTORNEY FOR PLAINTIFF The Law Offices of SPERO T. LAPPAS Page 3 CERTIFICATE OF SERVICE I hereby certify that on this date I served a true copy of the attached document upon the person(s) named below by mailing a copy addressed as follows, postage pre-paid, deposited into the U.S. Mail at Harrisburg, Pa. Michael J. Burns, Esquire Christie, Pabarue, Mortensen, Young 1880 JFK Boulevard, 10th Floor Philadelphia, PA 19103-7424 Robert O'Brien, Esquire 17 West South Street Carlisle, PA 17013 DATE : I RESPECTFULLY SUBMITTED, The 7V-7fflicof SPERO T. LAPPAS By K,SPERO-T.'LAPPAS, ESQUIRE Pa. Supreme Ct. ID No. 25745 205 State Street P.O. Box 808 Harrisburg, PA 17108-0808 (717) 238-4286 The Law Offices of SPERO T. LAPPAS Page 4 ,., _ -. ,. ?_ ?? ?? > ?: M I LESLIE WENRICH, D.C. Plaintiff v. IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA NO. 99-4000 HIGHMARK, INC., d/b/a CIVIL ACTION - LAW PENNSYLVANIA BLUE SHIELD : Defendant JURY TRIAL DEMANDED ORDER OF COURT AND NOW, this day of August, 2001, upon review of the motion filed by Robert L. O'Brien, Esquire, the stay of the proceedings in reference to Dr. William Daiber, 4303 Londonderry Road, Harrisburg, Pennsylvania, is lifted to permit his deposition on Wednesday, August 22, 2001 at 10:30 a.m. BY THE COURT, /A 1/jr." - orge E. offer, P.J. p V.? ,? ., 'C a .a; _.?. '., ..; ? LESLIE WENRICH, D.C. IN THE COURT OF COMMON PLEAS OF Plaintiff CUMBERLAND COUNTY, PENNSYLVANIA V. NO. 99-4000 HIGHMARK, INC., d/b/a CIVIL ACTION -LAW PENNSYLVANIA BLUE SHIELD Defendant JURY TRIAL DEMANDED MOTION TO ALLOW DEPOSITIONS TO PROCEED 1. Movant is Robert L. O'Brien, Esquire, an attorney for certain physicians scheduled to be deposed in the above-captioned matter. 2. Movant had sought and received a stay of the deposition process on May 11, 2001. 3. Movant has worked with Plaintiff's attorney, Spero T. Lappas, Esquire, and the Defendant's attorney, Michael Burns, Esquire, to establish deposition dates for three physicians. 4. Depositions have been arranged for Dr. Albertini and Dr. Daiber. A deposition time by telephone has to be arranged for Dr. Nettrour, who practices in the Pittsburgh area. 5. Dr. Albertini is currently sitting on a jury panel in Montour County hearing a murder case. He will be unable to attend the deposition. Dr. Daiber is available and will attend the deposition. WHEREFORE, Movant respectfully requests that the stay be lifted in reference to Dr. Daiber so as to permit his deposition on Wednesday, August 22, 2001 at 10:30 a.m. Respectfully submitted, O'BRIEN, BARIC & SCHERER N By: Robert L. O'Brien, Esquire I. D. # 28351 17 West South Street Carlisle, Pennsylvania 17013 (717) 249-6873 rlo.dir/clients/highmark/deposition.mot i U ? z u ? ? Z 3 5 m ? ? Z 3 41 n ? V 7 `^U ?i LUV? I a SERRATELLI, SCHIFFMAN, BROWN AND CALHOON, P.C. 2080 Linglestown Road Suite 201 Harrisburg, Pennsylvania 17110-9670 Telephone (717) 540-9170 Fax (717) 540-5481 By: SPERO T. LAPPAS, Esquire Pa. Supreme Court ID no. 25745 slappas@ssbc-law.com IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY LESLIE WENRICH, D.C. CIVIL ACTION - LAW Plaintiff No.: 99-4000 CIVIL V. 97-2288 CIVIL JURY TRIAL DEMANDED HIGHMARK, INC., d/bla PENNSYLVANIA BLUE SHIELD, Defendant PLAINTIFF'S DOCUMENTS IN OPPOSITION TO DEFENDANT'S MOTION FOR SUMMARY JUDGMENT RESPECTFULLn SUBMITTED, SE``RRATELLI, ,?CHIFFMAN, BROWN AND CALHOON, P. C. By SPERO LABPAS, Esquire Pa, Supreme Ct. ID no. 25745 2080 Linglestown Road Suite 201 Harrisburg, PA 17110-9670 (717) 540-9170 ATTORNEYS FOR THE PLAINTIFF SERRATELLI, .SCHIFFMAN BROWN AND CALHOON, P. C. By: SPFRO T. LAPPAS, Esquire Page 1 TABLE TO EXHIBITS 1. Defendant's letter to Plaintiff's patients. 2. Albertini Deposition 3. Daibler deposition. 4. Defendant's letter to Plaintiff 2 sMM 'llla .. •, y ? i'q•1111vylvllnia BItlcfihielll L-,PLANATION OF BENEFITS KEEP FOR YOUR TAX RECORDS xw. tole' ....... u... rl.n. .1 r.nn.p...l. .,. I........ t inn.. .11.. Rlw O.n.a Rl" Ld.q A . . . . I..,., PENNSYLVANIA RELIC 5111110 CUSTOMER SERVICE r0 BOX 090056 CAMr HILL PA 17oa9-0076 Subscriber: DENNIS L SCHNECK Patient: CIIARLOTTE B SCHNECK Provider: LESLIE W WENRICH DC (000115611) PROCEOURE DESCRIPTION PROCEDURE CODE ENLRIRER Of SERVICES) SERVICE ^--- DATE(S) SPINAL XRAY 72050 10011 07/00/96 SPINAL XRAY 7,.$100 10011 07/00!7u ID Number: 168323241 Page: I of 1 Claim Number: 56255012612 Date: 09/12/9(, uV1DER'S ALLOWANCE JAMOUNT PAID CHARGE AMOUNT NOT PAID REMARKS 45.00 ??00 .00 45.00 D5145 75.00 .00 .00 75.00 D514S D5145 Pennsylvania Blue Sh di ield has determined that the a uipment used to agnostic test does not meet the accepted standard of quality in the community. Therefore, no payment will be made, provide this patient for this service. 71 Participating provider may not bill the i. ' i 111111?111f11'II II II II III IIiIII111Il iII l11 !,?,??,I II IItI,'ll' 1)L11NIS 1 SCIIIICCX Ntl I e;Jx 31:N PIK, 1,A i THIZS' IS NOT A B11-1. HAV,U, A•. QUt TIUN? Pi Fn;F Robert E. 1 Lf.9L!F NF.:141CN, C.C.. Pul.a:rr 3 v. NIGNNA116, INC.. C/0/A i PENN3V.VANIA PLYL SHIELO, L`E 1:'.HOANr e E M.D. IN TPE COW CF CJYM:N PLG•: CONBEPUNO OOONtY. 1'A NO. 94-100rr CI V:1. A'7 t0r, 'A. ! JEWSIT:ON Cr. ROPERr E. .LLFEq:: `G. + .1 -1 1 L.11TI11 FEPOPrEPNnTFgT AIYLT ,J.:E: LAtl OFFICES J,' .PE.O :. A. ,. II 20i STFTE STREET vFRR aBCqu. PENNSICar::. 13 G17E: LLCENOEa 6. :N01 ?N .,.:INNING. N.NN A.N t:P rrluC r ., Nt: ^FPT b. JICRERINM1, ca _u 16! u ata'l PRE.EIR: ?? C":\l I:.:I. YAP': SCNER'a ., aY: PJa AT-L. o't,lv.. ,E.cr': RE c Condense t!" December Page 3 I S'1'IPULA11ON I_ It is hereby stipulated by and between counsel 3 for the respective parties that reading, signing, sealing, 1 4 filing and certification ore waived; and that all i 5 objections except as to the form of the question are 6 reserved until the time of trial. ROBERT E. ALBER'I1Nl, M.D., called as a 8 witncss, being duly sworn, testified as follows: Y FAAMINA11ON 1 I6 BY SIR LAPPAS: ii Q Dr. Albertini, as you know, my name is Spero 12 Lappas, and the reason we're gathered here today is for you 13 to give us a deposition in the case of Wenrich versus 14 1-lighmark, Incorporated, a lawsuit filed by Dr. Wenrich, who 15 is seated to my right, in the Court of Common Pleas of 16 C, urberland County. I ,' }'pu're here represented by counsel. I; Mr. O'Brien, and I'm sure he's t;cen very thorough to j 10 e.cplainine the procedure m you. You may knew it from other cans. 12! But just let me say a couple of Chines 22 preliminarily, the most important of which is that if at 11 any time during the deposition you want to take a break for 24 any reasom including to consult with counsel or for any 25 other reason, simply tell us that and we will accouvuodate Page 4 If you do want to consult with your anurney, ' 3 ':nu ;Nn either do it at the dL•po5itiun table.: r .,:d it giee n 'a nricalr, place and su(ficien; time to :}.t sn i eu L`u+e _ive;; dLllositionc in 1) 11 ¢: 1:a:a. I Not related to Hiehniark. CI Nledxai aZLSCO I % .\ Yeah, yeah. ID Q Well, yea understand then, and Ic: in; 1 empha;i::r for the mcorit. you am under omll. You're "' to answer the questions truthfully aril to the best 13 .:f }nur'!cra;wkdge If i: am: ti' e dming the depo n r L. caiccc loudly rcuzh Cr c!c::ily ee tozli, i m no[ akiuc :II': sB1i ?n ,^^nC'.. ,aapiy N:! ITC 1!N: ?)Jr':I:'S :r r, an: I r r.y ,. ?;r„ ,iA :.err, a ?rceFr: ? .. .._.. Susan M. Simon. Rcportc Robert E. Albertini, M.D. Condenselt! " December 6, 2001 Page I Dr. W'enrich's complaint, is that correct? 2 A Yes. 3 Q How long had you been a member of the Mcdical 4 Review Conunittee as of May 4, 1999? 5 A I'm going to be guessing now, because 1 6 obviously have not gone hack and consulted any records. 1 7 think I was appointed in 1988 or thereabouts. 8 Q And do you remember how you were appointed? 9 A Not specifically. The only thing I can tell 10 you is that there was an electoral process for becoming I I what was called a corporate member. 12 Q Right. 13 A And again, recollection is that back in the Id early to mid eighties, I was elected from my region to he a 15 corporate member. You're elected by the physicians, In participating physicians in your region of your state. :\! 17 least, that's the way it was done at that time. I8 Q Are you still a corporate mcrlhcr? 19 A 1 assume 1 ant, yes, 20 Q No one has told you that you're not? 21 A No one had told me that I'm not. Ti,erc w.i., 22 reorganization that occurred a fete years ago where v, i!h the 23 Highmark merger, a number -- the number of corporate 24 members was reduced for both lay and provider side. 25 But the committee members were chnsen fr.:r. Pti2 .. 1 corporate members back at that time in the eighties. Q Did you become a corporate member at about !!ii: 3 same time that you became a number of the Medical P.r•.!ro: 4 Contmit!ee! 5 A No, I was a cor-,urate molnbcr he brc that. a can't tell you how many years, but fu: a few )cars anyttay Q Your recollection is, in order to be a 8 corporate member, you had to be elcc:e.i by thi, nrc::aer: c: 9 your region of the commonwealth? 10 A Um-hum. I Q What were, as you understood it, the duties of 12 a corporate member? 3 A I think basically to sort of be witna?s to the 4 process of the running of the urgxitzat,on. at...,, ? . i 5 the annual meeting plc !:card p scn, tiim: T ; 6 pretty much the role And to wrre on contmiuees. I: 7 as4xd. 3 Q Did you tow cri things that dealt witii thr rt:nr.i-.c •t d:' contra::v ,.w v i dlin!c tlxr.: war: - tix:; a k. 'I'[, ; ,. rtam Ihines. I kn v. Wr_., !t t Ant.' L19„•. r, t') rsucs around Ott: ntergzr - ?ch i; ::e Crr.,., ales. ?o l think L'x ceruara6: reem`ec: t'::? cot.: en certain things. Much r.' r .; you know, ,On o i Susan M. Simon, Reporter-Notary Public Page 7 1 the financial report, accepting the report. Change of the 2 bylaws would have to be voted on, yes. 3 Q Were there any advantages to you as it Highmark 4 provider to be a member, a corporate member? 5 A I think -- you know, the reason I did it was 6 really more of a service issue, to represent the physicians 7 in my area, to know what was going on with one of our major 8 payers at that time. 9 Q Right. Were you compensated for this in any 10 way? For being a corporate member, I mean. I I A I was not personally compensated at all. I'm 12 1111 employed phy:;ician for a large group practice. So where 13 1 spend my day doesn't make -- any compensation that 1 114 would receive in terns of a stipend here would go back to 15 my company. (6 Q Who is your employer I-, ,\ Gcisinger I-leatth System. 18 (2 1 should have asked you this al the ! l9 hcginning. Wlmt is the nature of your practice'.' What ' 'o ipccndry do you practice A I'm a Pulmonary internal medicine sp.cialisi 2 as a clinician. I, in also for the last -- I've been 123 involved administratively for the last eight to ten years i 24 Q llte Gcisinger organization' 1_? .\ Yeah. Page 8 1 Q In whet -- 2 : , number of roles. I was Chairm:m of Medicin. Ftr -- I was Vic: C'hsirman of i•dedicinc. 1 ran the re<idatcy prn_?.ull it I tell ye.r:+. 1 ra 1 :F::: pulmon.r), .- dcnar(raer.; ro::h!•.o:a t,-,n year.. F 1 can giv: you my tahclc ; ,. d yo:: uaut ,o !;a.:!: to the hcginning. I started cut as -- I •a-es Director .. A'tiPJ Dgtartmem of Pulntona:}, :`ded!<iua for abou! ;%:a t? cars. Was; Vice t'hairman of Medicine I don'! kcuw. ! --n sls. ;c%er. ` ear.i hxn 1 bdc:unc C'nainnan or' ! I Mridicinc to '92. Ir. '95.1 think it 1 hccm::c P:a senior ..? Vic, Pic,:tknt ,1 Mccbcat Afluiri Ir I'lice mcdliai 2enwr• ::-i,'. hosome d:: Senl,w Vic,- 11ro:;idmn for ?.I-ll:cal' paCerG _. 1 ,n:: -1:6 Robert E. Albertini, M.D. Condenselt! n' December 6, 2001 Page 9 I compensation given to the corporate members by Highmark, 2 you wouldn't have gotten it? It would have gone to 3 Gcisinger? 4 A Right. 5 Q Now, I think you told us, you don't remember, 6 either don't remember or do not know how you were selectee! 7 to become a member of the medical review unit, is that 8 accur.ae? 9 .4 Yeah, I can't tell you if I was called or le letters written or what have you. 1 just don't rrenerl I I Q What did you understand your duties to be its a 12 member of the Medical Review Committee'! 13 A To hear disputes between providers and at that 14 time Blue Shield, later Highmark, and to vote on resolution 15 of the disputes. 16 Q What kind of disputes did you tmdcr.,tand v;.,..Id 17 come within your jurisdiction? 18 A Disputes regarding pohcy that was in place 19 versus practice. Policy that -- Blue Shield's policies 20 concerning the provider-Blue Shield relationship and di, 21 practice of the physician, and Unit' understanding ot'the 22 practice, and whether that was consistent with current 23 policy or not. 24 We were not a policy making body. That %%.F 25 the key thing. It was understood that we were there :o Page 11 1 pros ide that care, Those kind of issues. 2 Judging the specific quality of care, we 3 specifically didn't do that. Often the issue of medical 4 necessity was referred to, you know, a consultant to the -- 5 independent provider consultant would sometimes make those 6 iudgments as to whether the care provided was medically 7 necessary or not. v Q Those issues, the ones you've just described, 9 seem to me to relate to questions of whether certain hills 10 should be paid. A question, for example, of whether a i 1 certain kind of care was medically necessary would come 12 hcfore you for you to decide whether an issue should he 13 paid for really, right? 14 A Yes. Much of it had to do with whether the 15 Dill was appropriate, for appropriate services, and within _cidelinea as -recet to by i.I! provit!ers. B!tte Shte!d ?ui.!dutec in terms of how they submit their inforniation. it- i 5 what they submit, et cacra. 19 Q It's about almost two years since -- over two I _o agars since the ?,ledicdl Rav iew C'oumiittee meeting of A1, 4. % 1999, Do you have any independent recotl.ctlon of that -- ?" No. 23, Q -- meeting' 124 A No. i tried to think shout it. ]5 Q I-LI%,, jro!t had the oppnrnmily :o uric" anc ra.. If I basically judge the merits of presentations otgaroLlig _ 2 wthellier providers had adhered to egret:! upon policy or',io'. 3 Q Okay. Well, for example, Dr Wcnrich's case 4 as it ttas filed in the Court of C'o:,moll Pleas on_ina!l}. 5 then presented to the Nledics.l I+.ecie,•: Cmru,•aoce• %.:!+ a c:w: 6 in which he claimed that the Higltm.;erk Caporation ha,! 7 defamed him. 8 MS. Di(-6[RNA'N Objiet to, form 9 BY MR. LAPPAS: 10 Q Did you ever ha, :e, as a member of tall ?ledl:-+i I i Review Committee for Iliglimark, did you veer have :: 12 defamation case come before you Irior to Dc 13 arse? 14 A I can't b.oncsdy tell ;:nc :f 1 r: ncir,i's 15 Q O!:ay. ";n'dld it he (:.ill >ay Ct:?: I'i• 16 maiority of cases tna, et.n,e Ialorc :Lc t.lt h - Ae. ter. Ii Conol dealt either with w :ac" S f inaneia! :;.;:,,a hat c.e[^. tic i,r ti'le" ::nJ tiunl, .iur.ht} of .-..J pr., 20 ilre1chm2 i'_ It 9:xl Inol., 21 late i ?...,_. .tali? tie::! wtti; •.c?. L.. ?.... 22 medwllly nexss:, j that aa, pn - i_,! 23 appropr!aVy, i.e , werc'I right dc. tea' '-4 Was there bundling, cnht,r.dling, t::_t ;ort 2.i is prac!tc.s tut: acct., too .is tt n i,4r d,:: :1, Susan M. Simon, Reporter-Notary Public i L: coiov;ls or -- I,:r example. we It,, -c u:utu'ce noil: '1•,11 r:rr'ing that 'Acre pr•,; ided to u: I(:lie' o:, bad iltc :,i,, annoy to roc iew ally M that? .. ! dAn'1 I ck at it srecifirnh', .'•m,mc•. ,. ..mn I,r•rfe:1 ire ,,. ?. Ire :h:r..::? I?.nn .,.e ¢'.Itune', , n e^.'.i cluu_e n: tall, !011111: h!ec ),,e: 13" ati.:;coon I !^.'x lint s::male .it duwu an,1 :cud tlan•.td; Ox min'*.,tc,, mr;< yoar cicpo,i'inn ::-Jr.. ^ it 5 , J%ol.)rbton in Au:e;; or n Dr. No, idiam Daihe. i:o you h;::: - to nni,cr p1 t!S Di: di!;! 211; s'A ,., ,liar N.'e 12 Robert E. Albertini, M.D. Condensclt! 1T December 6, 2001 Page 13 1 did not -- referring to Dr. Wenrich's case -- this did not 2 involve defamation, It involved quality of care. 3 Mien later on he goes on to say that he 4 believes the committee members were not really concerned 5 with defamation. 6 Would you agree with that testimony? 7 A I would say that the conunittere would not have 8 as their purview to address the defamation issue. 1 think 9 that's something outside of the purview of our committee. 10 Q When you say purview, do you mean like I I jurisdiction of your committee? 12 A Yeah, of what we would ordinarily consider in 13 terms of these disputes. We wouldn't make a decision was 14 it defamation or wasn't it defamation. My recollection is 15 that's not something we would ordinarily do. I can't 16 remember the exact instanx of this case. 17 We would deal with wh-file. tl.e prnvidcr v.a IS consistent in their practices with the nlles and 19 rc_etdations of the Blue Shield contract. 20 Q You were the chairman of this committer: on play 21 4th of 1999, as 1 understand it? 22 A (Nods head up and down.) 23 Q Are you still the chairman? 24 A Yes, I ant. 25 Q Is there more than one Medical Review Page 15 I a Dr, Gromhurg, Moment Greenburg. 2 Do you have any recollection ns to why he 3 abstained from this vote? 4 A I have no idea. Pmple often absmiu if they 5 happen to be in the local arise, they happen to know the 6 provider, they will abstain. But 1 can't tell you what the rationale was there. 8 Q One of the things that was at issue in e Dr. Wenrich's cluing was his contention that the Ifighmark 10 Corporation had sent letters to his patients and that these 1 levers essentially slandered him, were dcfauwtary of his ! 12 pmfcssional character. 3 xls. Bic9<PMIAF: Objection to form. 14 By %Ill LAPPAS: ;5 Q Do you revlc nber discussing that aspect of his 1. _. , at all among the mevlbas was Medical Review Com: l:lllc` :\ ' don't hues any inacpondem recollccion ct 5 !eat, and if there's nothing in the minutes about it. I 19 :lcttlda't. you know... 20 Q But as 1 described it to you, and based upon !21 `.% flat you've testilled to here today. based upon the 22 icstiuumy that yudvc given here so far. 1 understand you 23 to he saying that that kind of case is really not something slat Nall would consider to be within the, as you used the _: ?vr•r;1, pnrvicw of the Medical Review Commince. 14 ?. I C, n owivc for the enrporuliec. m is Ihe:'e only Onv" A lust me Q )':,u'`::• call dlainaan not: 6'r :oinc hive ;a 4 excess of two ve;rrs. Ahoul hovs lane ahogedlcr'! 5 A I'm guessing again. Prolclllly nhou! a }car 6 before this. I may have been. I think :ground To ur I duct know if anvhod% chic r; aware of it. S Q Tha''> (ism \'nu :`.ere - did vot, rece4c mg 9 sort of training or instruction as to hove the: Medical 10 Review Committee was supposed to operale whet yn:l llt.-I .: I I chairman? 12 A Yeah, we were -- I can't mlizlober the en::c! -- 13 when we bring nee number, nn, we do sort of cdaa[n_ tl:c•::..:: 14 o; b;u their respoasibili6c; Inc! rile i;. basically the 15 epernion of the coirmince. Sn I'm -Ire I «<r; <h; c.:::!l,r. 16 hack Q '.Vllen you tecPmc ? m<ull•.r' 15 A VIll;:n I becaaw a :n.'!clhC: Then ! . clolnnan L.. a nnu llcr ct : zro 20 Sa 1 wer:ted v. ill Dob y; rd wl11 : he :I:nirr.l-I.1 ,.. . 21 time, am! sus t of ;::u 4:1 u'ra thR: a! Coos. !, n, vdl:p:•. I.:,;; ale prcced::rc .. t i i dnC I kern, if thi; r. v.-:ux;hing vru r,.:•::.` r !4 r roe, tut tl•._ tmnute InJ:.;ac hat 0,crc •.ves owe .5 absicn[Wrl am,:og Iti:. n,".,, tmal members old . r.a::r, r. Susan N1. Simon, Reporter-Notary Publir, Pago 15 1 :\:r 1 correct in that? 111e C10,11nation isle, tllv.t would he m} ,1:-,.ler!anding. vile issue of whe[hcr someone should be paid or not Iilr a particular cervix, did they feUu'.v all [!:c 5 "'I". what leer: you. that we would. %ou kllmv. rile on I h tl;aa!!`r. Q I'm gaing to slow you a documcnl :ha: hccamc :.eh;br a[ U'l DliLvr'> drpotition Ir %a,; plalllu: ' F.xhlhu 5 ::I that toms. It's an excerpt front the Rerle•.c Committee guidelines for Pennsylvania Blue. Shield the: was ! 1 con:n tow dutins! this huption. 1 . You don't have to read that dtrocgh. vrla: .. •,.un ul. 1r., eoio:; to ask th:.t you look u [ha; and a i.til :re if torsi exh!ba -- it your undrrtondirc of .: •.:::dt of lire 2•L:dlcal '....::w Comm:[::e :':! ?:< :!'_I!ies Id "!:,; that exhibit nets ou. ?...:l eft. I l _.., ,a. r.: tjlt I :.t. Robert E. Albertini, M.D. Condensclt! rt December Page 17 1 Q That's consistent with what you thought your 2 duty was as a member of the Medical Review Committee, is 3 that accurate? 4 A Yn. I've seen this document before. Not 5 reviewed it recently, but... 6 Q Did anyone ever suggest to you that them was 7 any conflict of interest with respect to you scrv ice as u 8 ui=ba of the Medical Review Committee simultaneously with 9 being a corporate member of Blue Shield or Highmark? 10 A No. 11 Q Now, since Dr. Wenrich's hearing in May of 12 1999, do you remember any other cases being presented to 13 you which dealt with issues of defamation, slander, or 14 Iibc1l 15 A Not that I can mail specifically. 16 Q Have you ever heard -- during your ten years. R have YOU ever been called upon to deride any personal IS tylury case;, for example, a prodder gets irjured smnchow. 19 gets aw over by a Highrnork car, m something like that:' 20 Have you ever had a case like that'? 21 A Not that I can recall, no. 22 Q Can you ==her any cases, other than this 23 one, in which de claim was for something other than 24 payment of bills or payment of monies that a provider 25 claimed he was owed as a result of medical services that ire ('a ^. 18 I billed for'? 2 A Sometimes there are muhiple issues that 3 providers mcry want to bring in, and some occasion: !!11 4 providers coma: in -- most of the cases revolve around! n 5 claim by Bole Shield for reimburs iiwat of doflars poid Zia 6 services that were felt to be either misutilization, 7 ovcrutilization, not medically necessary, that sort of :; thing And the provider is givco the opportunity to 9 .:heel Lange that, ether in writing or to come before the In committee, v hichaver they so with. Scone core in, seer I I provide written materials, and the committee then decide.; 12 on those issues. 13 Occasionally, providers will come in because 14 they heel they should he paid for sontethin_ that thcy'rc 15 not baag p,iid for. It's not th it there'± been -- w here 16 Ihev'vc been diked for money, f;;cS They simply acat'. 17 getting paid for something, and tcev think they ahotd,i IS They come ut to to to ma!:c a .use for that. 19 Often tho3d: cnu5., ?ce t,stWily can't dcCt.lc 2u becucsc it's a puhcv iS;::c 11' we Ibc! that Blue 21 is :chiding by policy, rhr pcli 7 dcn_nnin:u ion in rcrr :d 22 cd;tar's ecxcrod and not e.,:ered is recall) .+ ^d_dieal Kcvr.'a .:, iarr.:natct dccutnn, tint tM'.6ca1 n ay thank you for ?. n!,ne- but we cant dedidc t. .--- Susan M. Simon, Reporter-Notary Public Page 19 1 Sometimes people will come in with issues, 2 either because they have come in to challenge a 3 reimbursement request, and will bring in tangential issues. 4 Q Tangential issues relating to -- 5 A Often getting the policy -- we think you 6 should cover this, or we don't think you should be, you 7 know, doing -- 8 Q Different kinds of medical services, you mean? 9 A Yeah, they want the policy changed, rather I(, than challenging whether the policy is being interpreted I1 correctly. Those we -- often we end up deferring on those 12 issues, because again we don't decide policy. We basically 13 interpret policy, if you will, and compliance with policy. 14 That's always been kind of my -- I try to tell 15 people that when they come in too, so they don't feel like !6 we're trying to blow them off or anything. W'e're just 17 dea.!in_e with what our charge is. ;8 MP. LAPPAS: Let's take a five minute break. 19 (Recess taken from 10:07 a. nt. until .D 10:03 a.m.) 21 %IR. LAPPAS: 1 have another 25 minutes' worth 22 of questions, but I decided to stop now. Thank you very 23 much for coming. 24 p1,. DICI':5RMAN, Doctor, I just have a couple 25 quest ions for you. 20 1 cv NIsis DIC: RCRNIAN. t. t'ou testil'icd earlier that you w+:n a :.orpority member of Highmark at the tittle of the Medical Cc,.;C,v Committee. is that correct? s That's my recollection, yeah. 6 n Was the fact that you were a corporate member, 7 did titai influence at MI your dsision on the Medical c !:;.•: n k, C'etnnr.tt::c with regard to Dr Wenrich's ca,c? s A In no way. I received no co:npcnsa:for, for It7 heiiw a corporate member. I t i Was your decision in this case in any tray m!lueov:ed -- 1cr Tile ask you this first. I_ 13 Were you ret:nhurscdl a: all for :rave; :, err-ur en:ens to cd?trx to a;a lledicai ,! \ ?fy c:R;m:Zafio;t tha I •,%or!xd 7 :Tie:pens •'.e,! ft,r my' nilleacee, and InC:1• i+ a stipend itlr ;orc DID 1:r.R?ta? fuse, j, L! a'. -0:I h J0 t J. - 21 COMMONWEALTH OF PENNSYLVANIA ) SS COUNTY OF DAUPHIN ) I, Susan M. Simon, do hereby certify that before me, a Notary Public in and for the County and Commonwealth aforesaid, duly commissioned and qualified, personally appeared ROBERT E. ALBERTINI, M.D. who was then by me first duly cautioned and (sworn, affirmed) to testify the truth, the whole truth and nothing but tae truth in the taking of (his, her) oral deposition in the cause aforesaid: that the testimony given as above set forth was reduced to stenotype by me in the presence of said witness and afterwards transcribed by me or under my direction. I do further certify that said deposition was taken at the time and place in the foregoing capticn specified. I do further certif% that I am not a atir counsel or attorney for eituei party, nor am I other:,:ise interested in the event of this action. IN WITNESS WHEREOF, I have hereunto set my ian.l this 15th day of December, 20'1. f Susan M. Simon k ' The foregong any reproduct' on of the same grir a o !L _ dire^t`con.t:ro1 and ,or st_perv.:i.?: L L, t; _ - DAIBER, WILLIAM 08/22/01 WENRICH VS HIGHMARK 1 ? 2 COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA 3 LESLIE WENRICH, D.C. III 4 PLAINTIFF 5 VS NO. 99-4000 6 HIGHMAP.K, INC., D; Bi A PENNS'i LVANIP. BLUE SHIELD, j 7 DEFENDANT 8 9 DEPOSITION OF: WILLIAM K. D.'vI SER, C.J. 10 TAKEN BY: PLAINTIFF 11 BEFORE: VIRGINIA LORIA, RPR NOTARY FJBLIC 12 ? DATE: P.UGUST 22, 20^.', 1::30 A.61. 13 PLACE: LAW OFFICE OF SPERO LAPPAS i 14 205 STATE STREET HAP.RI SBU:. i•E_iiic YL'v F; Di ?,. 15 APPEARANCES: 16 LAW OFFICE OF SPERO T. LAPPAS i 17 BY: SPERO T. LA.PPAS, ESQUIRE 18 FOR - PLAINTIFF 19 CHRISTIE, PASAR?'E, XORTENSEN, YOUNG BY: MICHAEL S. BGP.iiS, ESQU:R3 2 ,0 FOR C _N?-7L 21 ..'3RiE2i c?R is .._3E 24 AL9,- PF C...E?i i LESLIE :. E:161Cif, ,? 2 5 '? GEIGER & LORIA REPO 800-222-4577 DAIBER, WILLIAM 08/22/01 1 FABLE OF COJNrFS 1, IAESS 1 FOR PL ANTirF DIRECT cRO9s R.M11 , I lit 01101,, a William K. Clalbe, DO B, Mr [.APIA. 5 11. M, 6un.. II G 2 9 PRODI Z-Fit PLA I NT IFi'. F'>I I In I F NO I ,; \f KI :f I Medial Rc,,c, C it I I riminbers reimburs.•man 5 I: Ducumenlt la I I s. \kAlral krne,o 1)a^1111it" \lay a.:m99 Ia a. ,. .:.1.. ..... ar•.. 13 Reirl.11 ,;,nnw I;'It) 15 '.-11 ...1 a aura llbrrpcleW R.. its C:?wmme: Seldtl.r':: 'I I' la 19 20 tF..vnhn.I a:'. d:,, r<reUa:<.!b, \1, I.I rp a.' :I I %It, n'Dkk % I... 1. afno, I,, ,,.,,.,o . Il, W111"'I. lhO 1. a,el, (\t',,! 1),'•. l ):J. I.; 1)..I pla:C:.!w:: I I, ?. ,it l .. )ia I C l• tJ e •Ia ..' uise!a n oo J.I?n¢11.II,C; I c. ay e (:dgc - ItI I eOe•.e is lu lam. I1. tic, - I q :: c 7 11111 a,c oi;eci:d n 9 raltem.:y Di I1.t.tt is la, i --LI:-•I1; It O:gnna lot, to 11a11arhen11P I111•.e.r lp..t,,, r 1 I appnlnlmcut m tlr, fl dl mJi 1 P 1 ,r ( u t rl It ' 1: the 1•.ra: .11t; III ai.aw ole1a1 Jpjmll. a. InI I t •eh'•:d' r t ["I :. ' l l I.1 .." P' _ .....: c. .11.1 1..:..,, •l a, ...,. lt:.? IM .1 1 Ili nne e 1 _. .. ... Ii _ n ,:, j ' WENRICH VS HIGHMARK a a4'ecalllc In III liceed unh tn.LNs dnpnallon In 11pfe er ant ,6ry that lmyla "lit Is that 'nn ea ' \IR INNNS flat Sand I \IR II HIM `+ 11"I"nme:1 t \IIf I APPAa AnulhOr Ihmg that I moulted As I pl elurtJ 1,11 the 1111111110th last mrdhf. them are Some of ? e d.... re. I."", III lbu u,, lhal Air bled to nail do:ke: 1 nnI111a 411 JUlelem,l, drol, llWl ale kictl it t1% 11 dr"kcl 11,11^.bo191 NIS and Llmr dunlit.lppar It, beany rhyme or In I. a..m e. mat S I I f lit Irrmy111A am All Itm it, perhaps I: al aemr.ggnrq9tale little 11 c con enter 11111) a stlpulallon I' t. a. all 11 s 111,"um, filed le hoth It 11imc n...nlbers app:; j I.I ,:., ILdltl,mo h me 011.1111 1a"mu WI I Ch 11 97-22 Ali q'..,.,1. •.. I r rd II: I VI'AS A"'! I• tic ::n:; led a (t:4,,-:,w I. I ,.:,. lot !c I too e. I'I9muII L lilta11 l .I] ih.le I . , r ' , •. P , .. . I , i. , ._l,'Ihll C.. Sl .I:f h? h.!.. DJIT' bt'. Lnl.eu, 10 Pout e1• vlcd tho 1lnhaal All IC11 iununlner .I AICn:P_I,Il"Ii':to,0nuyn llonnrrlultt for 1.114( particyatlolt. lit lo .nd,a,e 111111 the dISCIV iltb I'll hadnrf 1 ! 1 'J t, IIo, h t men/ hau heJll 1'c.licted a that ail of I n.dl mi 1ni„gun alatne W other mcn.hm> of the ., 11v?b.al Pe, o'1\oa,wIre. od.e111'a,:1,t wcnn;. ha, c barn i I I c I .,•r 1.1'"_I'._ -r It I_,mfl• to in, n:al'n•IS I 11 f 1)l ldJtl 'dW ,.Lh 1 1 l.i'+O '.III It V • hen' n re hl0,.r„' „ it "ir, 11 :1 d i. ., 6 'a i S r L..L. S.: ,1Y PIJ.'.'1 I' r d.. rlr i[liEk?. LOF14 i\E:PC;;11 }ii.f' :'!C'i •l]O17.22•.t5%i' DAIBER, WILLIAM 08/22/01 a 1 Q Sir. tc; pld you tell os your 1it!I name. 2 please. 2 3 A William Karl Dalber, U.U. 3 4 Q Daiho-r? s 5 A Yes. 5 6 Q And you are a Docmr of Osteopathy' licensed to 5 7 practice in the Commonwealth of Pennsylvania? 8 A Yes. e 9 Q You have your principal plax of business at 9 10 L.cndard ery Road, is that correct? Ib II A Yes. ; 12 Q You practice a specialty of urolou'i . is dl, I 12 13 correct? 13 la A Correct. I !a IS Q 11011' atig ha\c yaw bacu a Lderst.'• DocIC 01 . 16, Ost mpa' ll" a l!:a COllnmoln`/eallh of pcnl13`:I1'.Inla' to 1? A Since 1973. i- !6 Q For that elnue pe;;rl t,ftim. hava yoit Id !5 practical in the Dauphin Couar. areas U 20 A .Nn. 1 20 21 Q Where did you work before that..' ] I 22 A From 1973 to 1932 1 worked in the emergenc,. .< 23 room at Osteopathic Hospital. 23 27 Q Harrisburg? 24 25 A In Harrisburg. j 33 I n I 3 9 10 II 12 13 la Ii Is 17 IS Pa .I 22 23 1 Q Comrnucty Gencn!:' A 1 ei. From 1973 to 19111 aka worked 'at Pr¢nno Il.spl:J. Fan 5trcudsburg, P amisylvania in the amen gcnc;. room. from 199: to I9Sb, 1 did my re 51 d ea cy' iu urology at Alicutuwn Osteopathic Hospital. And front 19361a presuai. I have hecn at nq' current addn:u. 0 As I'm Arc your coursei has e"laured to yn.:.. nrd I'm 51 :e.11" , trams .. die purpose for yon: !'cirg asked::: be F.ere lnd?: 15 in. the a Jcpnsitica in a cacc IilaJ by .ry client. Dr. Leslie R'ar.r¢h, againet:he High.nx*, Crupora:iar,. It icicles to is:ucs w'hidt Mr. O'Brien 'tpiircd n u' 't tar:" ego, brt'.n general lern.s. c : ar- going' a ca is c!aim owl Dr \1 enrc`t made •t hic'"'.cz heard h; 1h•: )Iedl:al Fr: i. • : •.rr,,ae! :1m!;a 1`.ar=.:Lc purp.:.e ufne i:p,du._. ha: ar.y rn:c 11::iI3 ci: :;-:se:rtp^ i:n cd. ycca-r,, and .rc:c of try q'rsuocs :caasa you 3cni under5land ha ?r scrsa o,l old: he,,:: .'to.a .s as e re; sera n a; anal : ? aY `, .. If ou'vnt to a .r.:t a Mr. D'c •Lhl :aor J'Ja:11--l l -n_ WENRICH VS HIGHMARK simply need to tell us that that's what you want to do and yen can either talk to hint at the table or we will give you a private place and a sufficient time to have whatever conferences you need to have. MR. LAPPAS: Do you also want him to read and sin" MR. O'BRI EN'. Yes. BY NIR. LAPPAS: Q You will be given the opportunity after the transcript is prepared to read and sign it and to correct any errors which you believe are the result of is ahv transcn olion, but the rules do not allow you to change the substance of your answers from no to yes or to change your tern many. Sc it's importart that;ou undersLrd:he yLd:.I L:N thY I ash: Inda V and to am,, Cr Ih-rn :O die b- a ,out abiilly. i!eee you testified before caller at deposition cr la A Once before in a deposition -- I think trice. Q Was that a medical matter? A It was a medical matter, yes. Q It's our understanding that at the time of Dr. 'A'eurcn hearing. you were a member of Inc Medical Rmvicw C.ia9TIINCC of Highmark Corporation. is that correco 6 9 A That's enrren, yes. Q Hu `v ,Pd•.nu hecoma a ,vmber.f the blcdmY ::r: is •.. '... I win np f,hl ed to the Alcd!cat R:. I,-, Cnnnr•.ittee.I don't "acthe remember when. 1 bdlclt 1 have been a alcn:ber for at least ten ,eats but I Just d!dn't hcep track ofye.m Q ran`: e:.r: as of ta,!ay^ A At least ten years, }'6n' as Indar, right. Q You feel You are appcimed!o the ..,,mite n. . 'u'h:rc urm:nd 199!? A Yes, 19911, 1991, 1 belle' e. ?• The meeti:, i., It is ease -- :he hl a; !ea: fa'. Co err m41.5. ?. ?, .La. ....., ,d bear. .emh?r i.r %;t eiah. lac:; b,ti A I I Ion'I, GEIGER x LORIA REPGRr!Nc3 SERVICE - ; -800-222.4`,7 DAIBER, WILLIAM WENRICH VS 08/22/01 HIGHMARK 12 1 d question. A Yes. _ BY!\IR. LAPPAS: 3 (j N9tal Jnes Ihu mean exacdy^ 3 Q Were you notilinl that any utdvidil 11 or 1 •\ ,%1: that mean, Is we attend one meeting a 1 agency desimd you to he a member of the \L•.L:ni ltes;ca 1 4 year, llolalp III April, where the Hlghmark executives tell i Committee? 5 as what they have done slid whet they Intend to do. h MR. BURNS. Objection a the loin ,I :hv h t)\ry there arty cotes taken by the professional 7 question 1•au cm ana.er t x rrnonN." g A I Imne\lly don't remennher. 11,01 e I A It I here are cotes taken, yes, hill not only 9 received a letter -- I can't realemhrr 11 1 rrcrl, ed u phone ') pl ofe,dmsal, hat the lay members as welt 1 10 call, followed by a letter it Iv hell ri 1 lull I I, ch rd a In I \\'hr•l you said the I l:ghmark executives tell you 11 letter. IN been sr, long that 1 don't I clnrudrer. I „hil Iley want to to mhd then votes are taken. does that ! 12 BY >IN. L.\PI',\5: 1: mien mar the l6µhmvk executives make proposals which are I 13 Q Do ym,laxa lily lf[Uf(CIa, l n:.'p. un.l? II 11.rq,nlci un by dA prufesslollal members ofthe I • - A 1',1, \ f bI rv19. it uI Ille pro f.is!a a al me mb-, rs and Ihu to n -. or: ,,. .a... Ire . la, mrnlb rr, come hr••nl all -l, he state.0frnnrse, the 17 Im rc,on to l•..:..,,,:arm. d..:, ?^ a!• L „ ?,? ,: I' Illghlnark peuple Jesclop therr policies and lie are usually II b ;•ICx n 'l I •n I 'a i i enl r lulls. front the pleaiou meeting In advance. as well l 19 Int y,ull(:r 1 u::I i m lily rear 1, slatemynt. I b iye thu laSl)early 1111 hlV.n .I J.; e•nI o' •: •" :'I ,atrmvut•.And ,vhlch we i before the meeting -- and but you can ar"l, 1 ; I Ihen Ihev go mer nett policies, new products, that type of 22 A It "a, ,ill 2: 1111"U. E3 BY MR.l P u! Then the members of como:alion vote on them.' '. _J Q No., n[IC ,mntrd I A \\ell, mist of dlu time, most of lhr votes are 11 25 A In,11'.]In 1, a'1"1 sr, :, tak rn In :I reps mill ins of ermnliIIM or conlirt re ports. 1 2 a h 7 n 111 1i I: 1! I u In 1 U ... I ?..I . l.,,... ,.. a \r•. ,ou. .all e•.u ,:,:?: I,u .. :,??, nee .,.,. I. ,t nhc Ilg9mlv', xlr : ...... n.. , ,\ vu \ II IIU•r•, ,n .I llaln., in-, Ilan h. a ya nlv.ut-„. u,v p.r.,le mrulrer .. nl :LkIII:.a. L. 1 bylu.. u I call rv::dl that we vote on anything atbstantlve, as Im' u. the. I,erntion of Iit company. peal m;on:o::y, that csc pI,, en-, I ,'e r,1 the cab ?tac:ice meters.. I _ t! ?. _u•:n',_Ih aCtninislra:ion ,d lh[ .? •sI • Thet's correct. i o u) 11--, long hz'o Ina bce.t a mclrka:r c: tl:e I ..!IIIOI a::un ' I I .\ 1 helieve it was sonmwhere around ION. -^ Clv. 2d I''i \L. a-.. .u.•, Y:J ,<^ All L \ 'I'het I out, I lad ihey .. tank it I:ut .. I•.nt III-' r.;•I'( s:uI o,:Ia tt': IC e,e' fit "r:an 17 i' it Ill,% v% Ill U94.1 in blot a:r.nu:r- of Dm ccrp r:r,: ,,! d?.n'! Sol,;- i' is ,: as ._r. p!n .,.:.. ...., .. !dr a, l 1:71 ,.. , l.. :ire p`:, it i IM12 ..........urn" p::h ,,. _. tnls pos;: i;,n. GEIGER & LORIA REPORTNG SERVICE • 1.300. 22.1 ;7 DAIBER, WILLIAM 08/22/01 14 I And there was an election held in each district, there were elections held in each district. And 3 based on those elections, the winner of those elections then 4 were on Highmark's professional corporate member. And 5 that's how i became that. i think there were two 6 elections .. or three -- I think It "as for a two-year 7 term. And I either did that hrfce or three limes unt Ihc_r 3 changed the procedure. 9 Q Did you say there Here two member. for eve,' IIt district? I I A That i can't tell you. I believe there srere 12 two. 13 Q A certain nuinber' 11 A Yes, there was a particular number. I don't I5 knnr. If it w' as through the population or... 16 Q Ijla;c a oopy and Itwill show' you a copyU I- the prorcssioral members which I bahcve a cotrcct as 13 of 19,19.. that hiss the H, trisharrr meirkbers in addaioa m 19 you as, Kicha.d Para, a pediahicml:. -3;e` V-1 Flcrce.. a 20 pisstic surgeon. Thamas Rhoner, another uroWgts: in 21 Hershey. As of today we are rot certain haw many people eon 22 elected, but you were invited tenor for election, there ,as 23 a petition process and then there tsas all election.' 23 A Correct. 25 MR. O'BRIEN: Object to the 101 on of the WENRICH VS HIGHMARK 16 I Q You don't know ane way or the uthera _ A N., l don'I know. 3 Q No one ecer told you thu" 4 A No. 5 Q When) ou say that your motivation in becoming 6 rn,ohtd m various projects is as a result ufvour desire :o pt sect physicians. What do you mean by thuC c A I mean in many Instances people are reviewing n medical documents, charts and so forth, I work for He'vPi 10 the people reviewing them. are not the appropriate people ro I I be reviewing them. And therefore I wanted to make sure thut 12 In any instance of a physician being asked to do something 13 or be investigated for something, that they were has ing the I. appropriate people look at these documents or whatever _ evidence was mere In try and make sore that in appropriate decision was made. Q I can Vmdet,m.d nee: tbm would Mille :0 becnmir.c a mcrobe: of the Mebcal Reviov Commiuce. hill 11ril I v r ,p;d m Feceirme; a olembar of the corporation. hoc did ycu 20 feel that by becoming a member of the corporation you were i. l in a poiition to protect other physicians^. _2 .A dly initial interest was to rind out hors' 23 insurance companies- to see if I could get Insight into 04 how insurance companies functioned. 25 Q As a member ofthe Medical Review Commuee. 17 15 ? a:<IS:re aceainr,rr.!...%of do ..'s pen vcarthot ynll inter' I yuesdun't s i'hr. r are four sCited ivied meetings a year. A Cer rt•e6 _ .rd nn c: cb . r.; 11osc:.ays via you :nsumas 3 BY i1 R. LA1'I'A3: - 4 Q when you d, 1.. as Cat '.t , b f A As far as appearances are concerned. there can 5 1 :r O percei':e there to be any advantage :0 becinunt a 11,lo w'e tinns d some a 7e- we hale had no appearances sometimes an ti de cciporauun^. I beemmo ins'ulved In. 1 uns'lhin llr i B - lure had as mvay as four and rive appearanees in one it n)'. 7 3 g . ai cn A have •.Inne 19 protect ph,'sid:ia ,s. Part of It was done because I Q kppca'arce by tLc Huaantsl o lack of undcrs:anding of hose insurance companies of m A By the Iiliganls. correct. However, there are y .->e+en! cases or many cases maybe handled irl! loan 10 operated. And I felt this was an opportanll•_. to sec Imly Hue , 11 of the major h ouren funttimmJ. .. did not request in appear. Ii O AIid VOLL ia)Iill$wa?]I,]11n.•1-1" it' Si:n-h by dccuvrcn:a? •- IZ Y- 13 A No, this was 1988. 14 n 1985. I.M. rrn_ V _ .. 'l.,1 .z.-, r.e J;.:,?•r.:::.. I i l'1:i8. A YeS. it .yt Ri?W. - Dr . - C o;c mca w,be 1211 \d5 "lam^r. .. . I.r :.: d .. .- ..a '?::.. 13 A For several; can, yes. ? - lr.t 1r. 21 .2 . nponv:•,' - _- \ 'fhntl<an:tel s•,t i.::a' -n ::r e: ifl - - •. - .. - 21 .. wan'! lose been in.., :d h'r!I l a'•d 4--, a -•en ern' of, - ... •.. _. _ 25 el:'poraticn. -- --- GEIGER Ea I_URIA REFC4'1I, J SER",i C-E - 1.80G-222- ' ' DAIBER, WILLIAM 08/22/01 WENRICH VS HIGHMARK 18 I exhibits and a six-page memoiandmn 2 A This, I have not seen this sines, 1999, but 3 this Is type of document that we retell, e, typicalh, before J the meetings. 5 BY MR. LAPPAS: 6 Q This would have been given to you by an 7 official of the Highmark Carporarion? S MR. BURNS: Object to the question. You cav ri answer it. 10 DY AIR LAPPAS, 11 Q Was this doeumeGt given to yI:,u 1,y, jr. official 12 of the Highmark Corporation? 13 MR. BURNS: Same objection. You can answer 14 it. 15 A Is'.uscuully sent tut uto&t Yh. Dubli, twow. 16 BY Mil. LAPP.1i 17 Q Do you know who Mr Dobbs I-. is A I don't know his--- I can't give mu hr, 19 technical titie. 20 Q Is he somebody that at that time tsar :t c,kiu,, 21 with the Medical Review Committee relative to the dcdstou 22 ofclaims? 23 A Yes. 2+ Q Did yo.a receive tiii; bel'cre the day of rile 25 hearing or did you receive it that day " 19 I x IJail '( runic mber in e'c: pI rtic,l I r I Zile. ill men .,l the ti me we "tits them rta: nI., u.,mth i,, .Di vot, 3 thus, to I,,r sods in ad': aaca. a Q S: that, Zia :,a% cl!e qpn ra: .; t.- ...... 3 if) ou dell.. to dr dull u A 1'es. 7 Q AI ifNa a:h •nc id I!he your it, ribs,, ,.,t 8 you h,du.e f. Pi,,:; i!.I, lartrec'D. clion • IJ A Yes. I I Q wl+a: di: tut w•A;;;w:d L:c n.:ure of to 12 elaun to he' I; A 1 hate ncl se.n rhea ducommr,'Lit, •1, 1. 1 I: did rend the coopi tiro. I'I,,%, , I ,ndcnum. it i, nu: ur. IS ,oera!ellhe No, that ,•sre tens oar tbnr e•,..,, ;6 a oiduaa on Iue IIll Ibar sXJ that hr t,a, .t.' brio; 17 u:nm.l r.ar the ...... hecama - 1 Gel'. . It,, a ! Id otafonent."o,tiaodaN er there ,•a. same pr..,e:':19 19 uluipno: ul. 21 -. Pn. fill cnU .I C:h .-.. ,. .......n _ .. 20 1 AIR. PVR.NS. Objector.. 2 MR. O'BRIFN I'm going to object 3 BY hIR. LAPPAS. a Q Did you understand !lot that was cur 5 contention? 6 MR. O'BRIES: The olipelon connotes unit 1 7 direct the witness not to ans,er 17:ae question. s BY MR LAPPAS it Q What did you undionard to be our contention 10 about by the Mcdmal Revma Commit!" should decide cos II case in lasor of Dr. Wenrich? 12 MR OTRIEN: I'm gaing to object for this 13 reason: The purpose of the M,dical R, icw Commmce pmce;s to I, v, a'scs: r,ursuant to cl .. pursu.mt to the bvlaws . _ L: dl: fai:3th in:a Mile S;lien at that 1:me. A:ix!e 10. I. •i:ch ul,+es deptoes and coranvnsio livid -.s pmsmcr. ;i This rteae of o henna it s dcl'arl or to n v:111 I; au :etc .''.a -.-I Ili or DulivIl S:cauabenilp an 20 the r-vie„co:nmurc- as w ell as his participation in Dr. 21 V: ennalis ivnnas e.;;'suF. the illuu SSield Q:ry+oratian. 22 \IR. LAPPAS- Huw can eau sav Iharr Our emire 23 claim That was brought m tim Medical Rwie'.t' Commntce was =a drat fbg:^.nnark ha! delumcd Dc Wenrich Now i think I havt a 25 r„thnn ask ham Pre und<rtmoddtenaaare it tile ziont. • I MR CYKU-N The n:.Rue or the a.Ltim is _ Itt'dby lhe',•I a•t S. l'hey wa: norm a po;moc lc ;urr,'.:, 3r::rir.::.:._?.....n 'I%:11 _r at ra D:'. A c.:r : , ... - m a .. of cot u': IL the nor} t l-1: . l e. u. nw inmc, s a par: •t o nsn! •r dc:in.uncnn. ki". d,d•; de rtvmr, liar Inj ,. IT 9r: - the 11":ttor-'!h'r. yoo p.;[ stied is ircwre:: .. . Aral, : a act, 11: Ya:erk.:ras lr':y gra!ilirl :t.!ce:ac I 1 : : c: s: s ht".tarn t`.? eu: i :h sod H+ghnork. u:actutc .I,. 1.... "l: arc. a.. :.r - GEIGER & LORiA REF10 -i IN("i t ERV: ; . 1-300 DAIBER, WILLIAM 08/22/01 WENRICH VS HIGHMARK 22 24 1 some point in time to be able to ask this witness what his I Q In the document that you have in front ofyou, 2 understanding was of the nature of otsr claim E.+hiblt 2, as I indicated before, the first seven pages is a 3 MR. O'BRIEN: As I indicated. his participation 3 memorandum headed Medical Review Committee, new case. It 4 on the rtview comminee is limited oy lilt bylaws. To the 4 says, provider name, Leslie Weinrich. and it provided some 5 extent that those would provide something Ootsldc of 5 other information When you obtained this document. Exhibit 6 examination of the contract hatv,cen Dr. WenrlcF and whether 6 it, did you know who had prepared this memo, Medical Review 7 his equipment was qualified or unqualified Committee memo' 8 SIR. LAPPAS: I attached to the deftndant's 5 A It's prepared by someone in the office. I'm 9 answer to our petition to vacate, set adlde. mcdi py, and 9 not sure if It's Mr.Dubbsoreneoflhesecreturtesor- it) reverse the decision by the Medical Review Coma,. ittec a; :G but it's prepared by someone at Hlghmark. 11 Exhibit B and a copy of what I represent to be flit by Ia'.?'s. I I Q Semeta;dy a: liighmzrk" 12 amended November 11, 1999. 12 A Correa. I? MR. O'BRIEN. Where is that' 13 Q Tcm w page six there. Do )'ou see chat there 17 MR. LAPPAS Ins Fsvmbit B In Hiaiunar,.,'; IJ is a scuon thm begins with the Eual,ng recmnmendalion and 15 answer m our yeti mil lu vaeat:.:\rr;:le 9 dm!S a rL I S t got, an to page ee,en' l 16 review eemmiuees parax`dph w: it,15"ill '.ha Vle?:cal ? n .{ Yes. F Review Committee,:rti;;e 6, paragraph 6,2 also deals '.vut. ! „ Q Sixth paragmp!t salts, erommtndnaons In these la the review conlmmitc .,. iagmm.cndafn,icio CgI times aprears the wool delamatlOn. I i9 (Discussion held aii Ott : c%;c: I .. Ftr ef.traple.:he olSl pa ,g: a;:h says the esue at hand is 20 BY AIR. LAPPAS: 29 one otquahty' of ear: rather than defamation. 21 Q 'noun looking at page 17 e(thc doa:nsn:s l l _, Paragraph zoer.. asks you m find that no 22 have marked as Exhibit 27 dtiamaGon oaunt:i a;arcsuh ol'thcse aelions, ll hen you 23 A Correct. 1 23 reztiveJ IhiS document. did you knoo' who that tern teen/ 24 MR. LAPPAS: Just so the rczI:,d is clear. '.'!:. -a defamation' 25 O'Brien, you have It continuing uutuc,ian m the v rtnesS i 25 A Sure. 27 I 25 I ten to Jo W any 1 _stiun u' of hat' Q II ! r r , or a case before th Medical 2 MR 06121ES: >nmhm nn+c 1F,.,-pe •i 2 %Cu. ., :or to DNS one which Join, \3h 3 \var i:cxa•ained in It' j[ o-,'?: _r.,::; 'f:ia-utim:r; .. a mcmb•.r of the tame+• refit r'.L:. \ 1v Iir'a, t,,a were concerned, tit iv did n,I -- _ BY MR. LAPPAS. : t his did not iouh a defamation, it hwohed ynility of 6 Q Le: me uk tier t a .-n Chat,i:d m a:midcr ave. 7 to be the duties ufactt„:be,wLt:e i•1--6al Re, V. ilea you ;a)ssfar "as we acre 3 Commr:mc? I n:cmcd." whn arc;' v: rotzmng lo: 9 A To re%kw the Informatbn that "z: lira'. id ed or .t •, I vmdd JuS'r:ty the convnlttee member were I:) us carefulfv and cy and rake a determination t,.,ta •.n I-, not null, conrenud oils defamation. 11 what's enu>Wen'd good medical prart::e or ti,pend: og "I .din ,. Q Why ,s3S tham 13 the Issue Is in the cma that xvcrr prevented to us. . _ A Because ve didn't feel .- 1 mean our lot, is 13 Q Did yea ttl,v 1;h„ •. c'_: an ' ,. to tleclde on medial car:, gaalily of meAleul are lira,': 11 1. JUed J::1 11c3 as 11.1 DU>' Nl -111 '111, r:n:a. .....` ra ,. prodded and are ho, to go it dte in4,ru.idun :hJ:'s li hcca,:ipro+'.d::s' Pro,;d:d to us. Iti `.IRIf. :: c:•^'Fe:b^•.: e., 'f he loners rc:lot:cir.:x-rocs.\are oo,sr vn` ryeslim. bat yr.:' an:l cur type ofthine. sfe has to decide whether the I 12 MR, 0BMI Yc1 n::..-1; r .. e q alp ,it 111 .1, 1,; F, It In:. n to llj he p a' fn r m i a".luau.. i I9 A \'o.ldidn'rbv:in.e:l r,.:r.ldud d: nn patients and /ilea.Cn•cllsning the yuJli:•niavr. a-•e ' ., 31'.•.iR.LA1'P\]. _ .aided ve ht:;,., f' Iwii..? I, D.. I . it:,: 11: .•. ' GEIGER o LCJr•. en 'x:.+ a REFC Jft l-if j'._. SERVICE r - r! , It •,. 0.1 G• r:;r DAIBER, WILLIAM 08/22/01 WENRICH VS HIGHMARK l 26 I ze I Olemo, Medical Review Committee dated 514/99 I 1 BY MR. LAPPAS: 2 marked as Plaman Exhibit Number 3.) 2 Q It's entitled Medical Review Comminee 3 BY %Ill. LAPPAS: 3 reimbursement 1999. And a lists ten members, ten 4 Q I'm going to show you a document we will marl: 4 individuals as being members of Medical Review Comminee -- 5 as Exhtbn 3 for today's purposes which is headed 5 and unfortunately the fax copies are not all that good-- ' b Confidential Medical Review Comminee. Do you recognize this fi but the first column which has your name in it after Rolm 7 document? 7 Albcnini and Daniel IT Brooks, the nest name is yours. A Yes, 1 believe It's the minutes from tree 9 Will= Daiber and there is an indication of 800 dollars. 9 Medical Review Committee on May 7th of 1999. 9 As I w.certand it. that is something termed 10 Q I want you to just take a moment -- or as 10 an looms, ium that you receised for your service at a namber 1 I long as you need to - sod to read it overt and tell me I I of the \ledical Reviav Comminee. Is that true ? 12 whether it accuruely reflects the events that took placer, 12 .A Yes, 13 that mewing. 13 Q is that B00 dollars per for year or per I4 (Pauses 1 nmeting° I' A Although I don't remember spedOcallc this IS :} 'i'hsts prr meeting, I-) meeting, thk would he I., mcall the w9)' a meeting n,nJ?l 16 MR LAPP.\5'. Next column. -. ss rich is a I' penal em, I? zero .. 1 has e always taken that to refer to the traccl 19 BY MR. LAPi'A5: I Id e;pcn.c; the ccmnimce members have to attend these la To the bust o fyoal It-onecnon. llie pa'!; 19 :l;i'e:Ill_i 13 dat )nl,r lin4c%:andmg, NI;:. R'.l:ls. 2U that deal with -- the parts of this memorandum -- that deal '_I) %Q BURNS: Its mu understanding that these 21 with the evcuti m::cerning Ur. Neu: icli s daihn, with rspm I 21 were npemes tha: were incuntd to amend she meeting 22 to those pans, does the exhibit aceluaiely describe the l " UY MR. LAPPAS: 23 events of that meeting?. I 23 Q Since yeu lived in nit Homsbul'g area. you 21 MR. fi BRIF\': 1 bef eve his anssser s.as that lie 24 fdi't incur any expenses -- 25 docni t iincilicxily recall this meeting _5 A So, 27 i zy I A The JeG16, I Q - e.'+al at zero Act It cri the!; is mothr - \I R. O'ORIE;f: 7lto details If link noe,tinst. 3 B'i p1R. LAPPAS: i ... ir.d"At.1 - thou In ;9")'. I - Q SO )Oil drift recd ! I.I: s i,:2 as a oftt. meeting that deahl ith Dr.%Vcrlchs dami! I„i.a Ecsl C. WAh9lty 11131 acrur-.tr' b q No. ;i \ This would be for two Ineeflnei. I don't OHL , Q lbudo rxcll doll. as coozen, •d tic roc::+C:; dhh „wild be for four meetings. j 9 of :hC A4!,a ' nllit.cr.; o.ed lht:. i:., c. ?il Q n: r, 11LIZoi let'.. me.;cl,-'111"4 d. it 9 a q:.af:.. of ca e mw-cr" Io -% ,,! c: ' t >lla-,. In MR. BURNS' Objection. Asked ant ansrve;o: ? 10 A If i attended all of them. 11 BYNIR LAPPAS: 1! ;' Thais re:ht. )cu nay inn hove Y:ended our r.: 12 Q That is senaethv:g yea rccdli' A The q-snlin' rt care, s es. It P.,;ht. it lid Tlhztsh."}rnladd%i:cd ht a'd I!v_s,s:v. .. Q ......_. .?-:.:JhTs.=m liicl.r..a'.. 611 ... d. ':efo•ej ..... .. Yes. It 1 Sei. .. Clair L-'- E",:,--i. t= , . Lt B It. iZ o.,:c,i:r 1...._ n re::; .1 .; :.l a, .a ,t. I,;, :, e r.. .. ... . ,.J errs .:I 'l.l ... .. ... GEIGER & LORI.A REPORiihlli SERVICE - i-800.2'12-4.ifr DAIBER, WILLIAM 08/22/01 I member afthe Medical Review CaronT hIR. BURNS: I will object to the font of the 3 question. It you understand the question, you can answer 4 it. 5 BY MR. LAPPAS. 6 Q Did anyone ever tell you that it may bea 7 con0ie of interest it you're a number of the corporation S and also a member of the Medical Review Committee" 9 A No. 10 MR. BURNS: Same objegion to tout. I I A No, brat I understand the Implication. 12 BYMR. LAPPAS: 13 Q What do you understood it to be? 14 A Since I was hebig reimbursed for going to the 15 meetings by tlighmark, we on the committee --ur I In myself-- might tend to vote in their favor and became of 17 that It might influence the vote. 13 Q The vote that you would uke'. 19 A As a memher of the Medical Review Corm.ittee c;. 20 any particular case. 21 Q Thafs one possibdiry But I was really 22 aiming at something a little bit different, Did an)'crc eve: 23 suggest to you that because you were a member of the 24 corporation, you would tend to identify yourself as pan of 25 the Ifighmark Corporation and therefore that could e, ut,,te WENRICH VS HIGHMARK 30 32 1 Committee guidelines, Are you familiar with that document^. A I don't speclOcally remember It. 3 Q I have bmckcad a paragraph there tO ich a sums that: "The Motors refered to the Review Committees 5 generally concern disputes with respect to averutihzmion 6 andror misunlization ofsereices, quality ofcare. service 7 benefits and usual rharg: problem,"Closequor, 3 Was that your urdcrtandinu_ during your tenure 9 as a member ofthe Medical Review Committee? 16 A Yes. I i MR. I..APPAS: We have been given a confidential 12 document which all counsel have agreed can be inquired into 13 at this d:pesinon which show's that cambu...ment to Modica IJ Review Comaoitei's members hormanam for file Modica Rerie•.v r i Cn;rnr, ttoc pl1,tip3'wn. And it thow's mumhera frum 1994 , m It, 1999 which h.•:: Lien represented to me to be moneys you have .7 received from Ilo,'unok in reinsbereenaent for services thsl 13 ycu have pr, idd to pauems. 19 \!@.Bl!R?S: Ifl cuulJ CL•mf}•thn even; d. 1 20 think what it represents in the bosom lefi.lrind side. I i think n's the tv. 9 ucurt triat was 22 MR. LAPPAS. The 1099. 23 MR. BURRS: The 1099, rich:. I su.old like the U record to show-- 2i MR. LAPPAS It slmuld be the some thine. 1 3 4 6 d `) 10 ii 12 13 14 15 16 17 i3 19 23 a> 23 a: is a conil m of interest to yriur scrv¢e as a member a' th, sL:dic.d Review Committee' ).IR. BURNS: Same oCjectiott!o!!x irat, of -!,u question. A If l du gn to theyearly meeling and we do vote, it's cn nnddog substantial. So I didn't feel that there was any conflict of Interest. 1 felt 1 seas clothe a medlnl -- an essentialty medical consultation on tliesc cases that they had brought before its like 1 would to far any other review organization. Q As a memherofthe cagngtior. did you e ,e: have to vote an amendments to the Highma k A I don't remember. 1 just don't. Q Had }.>a ecer Lcen gi': cn any ::ire of dccume:n that described the U, -13 <I caacs!tat s•, uM L., a..7n your iuri ai lim a,a: o`!:e\ cd nP'=eve Commh!ce? A 1119 it cst I; don't rent crib or. I don't ever remember stein; a document )eat deter iSe'd -- I jest t!! remember. IPA blue ShiAd Review f nnimiit rti atLl^Ila„ marked as Plain1iit'. F•:hit, if \'m111, v15.t BY MR. LAPPAS: ds cxh:'oa S. 'bleu is -dl!ed l c::n^:t.acia ! 33 I MR Bi7R.NS'. It is, but I wanted to make sure th.u ate had an ,rw::e,ntement so that t1e: dwor wasn't be:'aaed i,y h. I'.Y AIR. LAPP "v. . Q "tic are not ymn,_ to get into the iadiviaaal 6 r.u:rakers Foes 1995:hiough 1999, but during ihut periud of line, frum 1991 to !99 ), do you remember having jr.) pan:cuLvly serous dtspsc wuh Highmark cunceming )um h dfin;sI li MR.BCR.Ni.1 v: ill object to t!te fort ofthe I I q':n;,or B:a )a; cm: c;:s:eent (you uade'stanA it. A Nut than 1 tint remember. 1 don't rememi,a over a dliphic. Lt BY MR. LAPP-"5: ? t t:'::r.:•' ". -'i 9:- t ..aim:: .......,:e h A Nn.b:r:u,e'.rhut A.•re is one questkm of what ., to do,waalwr%s call Amara. R: neser -- Wet or., one ;i the nuj.nr insurer: in th, state of Pi nnsv tv n•da mi, if )nt're s.anr!suu a:113 :n:m^ld ro.i:^s a rc ) oat' re d. l.:y!':e ., i..... ... GEIGER & LORIA REPORT !NG SERVICE - 1.800-222-487` DAIBER, WILLIAM 08/22/01 WENRICH VS HIGHMARK 34 36 1 Q That's preen much the animdc of most I with regard to the Medical Review Committee hearing with 2 physicians, you don't -- 2 regard to Dr. Wcnrich on May 4th, 1999^ 3 A Exactly. 3 A No. 4 Q .. want to be on their had side, righ0 4 ' MR. BURNS' No further questions. 5 A N'e don't wort do anything that's going to tome I 5 (The deposition was concluded at 11:40 a.m.) 6 back to haunt us. 6 7 SIR. LAPPAS: Let's sup outside lot a minu:c, 7 9 we are almost done. S 9 (Recess). 9 to SIR. LAPPAS: Thoseare 111:1he questions) 10 I I have I did reserve the right to pursue the miners shat.Yr. 11 12 O'Brien instructed the client not to answer 12 13 13 14 rROSS.EXAMI.NAlION I l4 Is 15 16 BY MR . BURNS'. 15 17 Q I haue a fcw general qucstines. Dnctar, yoo 17 13 were amember of tlm Medical Re•.tew Committee that re+ie•.:ed 13 19 the chtan sebr.uned by Dr. ',ceurcli nn Mey 4i:, !':99. 19 20 correct.' 20 21 A Ycs. 2l 22 Q At the same time yumcere also chat i; known '!' 23 as a professional member of the corporation, that is a 23 24 professional meniberofthe Highmak Corporation. is that 24 25 correct' 25 A Yei. 2 t? r,id the het that yoc ,,la fm sor,a 3 men;cer of hu hiigtmar!c :o;ucciun:a my •.,:t;'io"uecce or 4 Tact up.:n our w:r%o; a me^r!•erohh: Nded;=! Re'ie.e 5 Commmc:l 6 A "in. 7 Q The fact ti:at you ,scrc a professionui member ? of the ccip?rc;ion. di th,a imps, er l'.ava any msAenccnc 9 the decision that you assts:-, in rxcclil'ay. is the Sledi:al :0 Revicw Committee on May 4;: Nos vidi regard to Dr II Wenrich's claim? 12 A Na. 13 Q The fact tha: you are par Id Ibr so r•: rtes i4 rnd;red to itnls of your by Hiehm vs. lnconmae,I or I : Penii;% .'aria 9!m: Shield does that m any ua.. inilneme IS ,:ur„ rk cc t'• Mdi.n.... Cu'_c:?tee' 17 A No. !3 Q Thu fsct that ycu paid as::;.%l rium of I ) en0 do In , f• r, rl : _. a a:ermet o"I•r Mee •: i ... qu. 2J Qa•:;niru:, w,thout «persc> a. a.;: u; ._ ..:. 23 ro. C?d :i, 7:<111 rnrr:n:ra. I d'l: , 37 1 S -ATE OF PENNSYLVANIA _ COUNTY ^P D:WPEIN 4 I, Virginia Loria• a Reporter Notary-Public. 5 ::uthunited toodmtaister oaths within and for the C:jrnmonnea!tt of Pennsylvania and take depositions i the ! trial of causes, rfo nereby eelnfy that d:r :urexomg is s tu;umm ;y of R'ILLIAAd K. GA;Bi.EF., C. J.. I 9 I ILaher certify that before the taking of I0 said deposition, the v,juiess was drip sworn; that the 11 qurbhons and Answers were taken down stenographically lby 12 Cie said reporter Virginia Loria, a Reporter Ne:ary-Pubhi , 13 :uproscd end agreed to. and aft-N ards n:duccd to 14 ;;pnvirng under the direction of the said Reporter. I tla%c rent} that the prcee!ings and i „l ill' ands car]Pai i'I:ac n.:e; '.'.. and Ihct this ccp? i a :. c.., IS l:'. liCtip: afl;'„`ia6ic .. _.., .4 . h as : . GEIGER & LORIA REPORT! IG liERVIGE - 1-8040.222.45 NFIDENTIAL :al Review Committee May 4, 1999 The Medical Review Coa6 ` ttee was convened at 9:50 a.m., Tuesday Ma)- 4, 1999 with Robert E. Albertiai, M.1! Chairman, presiding. Ia addition to the Chaum in', the following members of the Cotnmitteu were present:. Daniel H. Brooks, Nf,D., Illliarn K. Daiber, D.O_, Jacqueliuc Dixo_., R'illia-, C. Dodson, M.D., Morren J. Gre??burg, M.D., and Laurence K Harris, M.D. I , Crary A. Euunett, M.D., ShIit Nertmur, M.D., and Stuart L. Silvetmaa, NI.D. members of the Comtnitt= did not arse tdithe meeting. Also present at the meetnq were 13rent J. O'Connell, M.D., Vice President and Interim Senior Medical Direcioi, Stp_f Nitnbe:s 7or1 i. Dubs, Rosemary K Snyd:r. Tija Hilton-Phillips, Esquixe and Thomas E. Wood, Esquire, of the Ia- firm, ?reefer, Wood, fallen and Rsh?'. II It shculld be no . t tore is z1' aaen?reat to the Febrva 2, 1999, Minuues. V LLam C. Dodson, M.D., abstained orn voting on accepting, as Closed ezses, Penza State Gasirgex CLaic (G?+4G S'rC Iuiercal +ICdicine), Pem-1 5rax Ge sr.;er Cliru (l?f:;hopen Farn:r: Practice), Pc :-n S G, KnSer CJ ntc Nich-lsor, F=_suI ^.d Pcr_q Ge1ss1nno er CLL21c (SWyoml_:a C 'Y" I4L'.!T3. ?•I2G;C ). U-cz -::iruteS 0f s, " t_d...! F,...-w G) =i .. Z7 77" ALAINT?? EXfif LBlT Leslie VV. Weurich, D.C. (Tower City) Leslie Wenrich, D.C., with the Medical Review One area of particular u of diagnostic imaging stuc sating, the sub-spzcializati by non-radiologists raised i Spero 'f, l.appas, Esquire, were present to discuss the case i to Blue Shield is the utilization and quality assessment The rapid proliferation or radioloJIJ}' into the outpatient of radiology' and the increasinD perrorrnattce of radiology regarding the tecluucal and interpretive quality of films, the adequacy of equivment and personal training, and the necessity of the studies themselves. During early 1993, Blue Shield cotnntenced n statewide review of the quality of diagnostic x-rny ieri-mmed in providers' offices and freesta.rtding diagnostic centers. This revievr h,tvo! ed all providers who reported total charge x-rays under Bluc Shield's _, dedical/Surgical -08-mms. Since the initial revic,- focused on the technical aspects e` the seR ices ;Le. Le actual equipment, svstems and parsonnet involved), Blue I' Shield steered a'%+ay fro. ?hespita] bitted doctors who rponcd only professioaai s Component Cl!a'°c3 In th Z:SC S1b13[IO.15, Z',. tech,11cal portion is c;U'i Cf Blue Sh!eld' purview, and is paid by the v rious Blua Cross Plans. The technology phase !: xite study vras vefj comprehzrsive in ra t re. Blue Shield !'e'i Il'R'Cd every'tlling tCJCI the aCl'.'CIi.U31lt}" aad 1: Kc' p Gf tl? e7L`S ^. Yom ::` and iycte tP.S th° tl dill`} Of tip iP?' L53d. 131u:' 5iueld a1 i0 li,n!^21 &: C.,e belna 11t111Zed; '- trzir.ir.g a :id c=rtincctiorh ??f a! Fir. .15. ct'- *? n t`.^ ,.hc are:et?d the :, . ., i f. 2 1. ltnpletnent statewide proc dures to evaluate the adequacy of General Radiographyequipments sterns in use; 3. Develop and implement as i educational process to improve the quality of substandard radiographs;' 3. Discourage providers, wh continued to per!"orrn unadceptably, from I . providine services to sub gibers; and i 4. Ultimately', deny paym i i for radiograpbs from providers whose services remain unacceptable when corn ared to the accepted standards of the medical commurdry. Participating Providers vi re prohibited front billing subscribers for such denied I services, as clearly supp d by the Rettulations for Participating Providers. In order to provide then Issary resources and expertise. with respect to the technical aspects of radiography stud' s,,131ue Shield ca.d?cted finis study in partnership Mich th= , consultin- Linn of ECRI. E Cd is an independent orgaaizatio. committed to improving tii,,Jthca_-e technoloxy. EC is r. nonprofit institute chattered in J9», which provides broad variety of services to ?housands of hospitals and other heaifh•rclated org-cizadors and agencies throughout the orld. i . d deve!optd a Gcrteral Radio??raphy' Tec*:aol? !tt the Spring of 1993, Blue Shiel '..• Assessment QuCStlonna:re, conlwlCtlon with ECRl, to collect all needt!d technical da'.n I from providers tiv._o report _7 to-2l ch,:Pe X a'S. :_n?e 0. .•. 2:d i, 'x=!e ..- . mcs now.vorrhy t':d alert d Blue to ,_ te:1CV! ._... CC.^. _.?=r:. M i?C p. =-,t'1 vdL.= ?•1?.... ?. - nd for r,uestionnaire v,as ti:ea Ftoki ? ._. ..•S:o,^.t 3flpi?; tfi'. t'2('Jl 41d 3 In view of the muneric breakdo Aii of total cliarge x-ray providers across the State, questionnaires were mailed In a Regional basis. Over tine thousand providcrs from I various specialties in the Utetn Cc:Utr-l and %Vesterr, regions of the , State were contacted. J In April, 1993, Blue S eld forwarded a radiography questioruiaire to Dr. Wcnrich. i The doctor rommed the co pleied questionnaire v ithin tha month. According to the information provided by Dr. Wcnrich. Blue Shield learned: 1) that Dr. Wer.rich had one (1) x-ray tnau,Mn- in his ofr'ieel; 2)D:, Wcn•ich was not certain or tht date o` pu:•chase; 3) the machine was ore-ovzed at the ti^e of purchase; 4) the equipment n a not under a service contract; 5) Dr. We Ich did no: subject the equipment to testing; 6) Dr. Wenrich roported he had no perform ce logs for the film processo,; 7) ta:a Dt. `•ti'enrich had no i w7inen politics and prated els for a quality assurance prog-arn; and fina!!y, 3) that Dr. Wenrich's office facilitti I not i pcct.d by the Perm>ylv'ania Deparv-neat of 1 1 Environmental Resources, B? eau of Rad-iatlon Protection. Based upon iae information provided to Blue Shield by ?7r. P.''c tric 4 Sluc Sbi ,Id detzrrn .ed that Dr. til'zn ich'>: ray films probably did not inlet the accepted s ndards of cua1it, in the c- tmjn. Ti ty. A a result, Blue Shield as;eti D . ?Venrch to snSn;it a random!; selected aample of x-ray I films for review. i In ca;iy 1994, s.et21 attertipts v:era made to ;bt?in The x-rays from Dr. ir. Order to dct'_rrrnms th-- X-i!iF rr'.'_, `h- _.'c]?nle::. St 7^,;.?:..-., communi:, Tn15 Tt(]'Se5t as ii1 _nc v.l f. i :7 7 i in; L.:.. o._... The deL rr :a:'.t:U i , to .,.. _.. J 6'. ! ... CAer.t accepted stllt"a,d:1, i> . , Cf•:.. i ,^ : . C :I C.U; L. s11r11 be rn_je Ay., Piua in cc•r;c:It:•t{,r: 1 :.,, rli 1 l`ioslC::aS rnCaoC 11'. ., ,- _ ri?:.: fiat Q. 4 covered service deemed not to meet accepted standards of practice shall qt be eollectcd from the subscriber- Each Participati g Provider shall Permit'Blue Shield representatives make reasonable examination of the provider's clinic records, including x-rays, relating to any coveted ervice performed for Blue Shield subscribers, wfi d such exalnination is necessary to resolve any ques 8n conceming such services. Despite repeated request , ,Ithe x-rays were not received. Therefore, on May 9, 1996, Blur- Shield sent a certifieletter to Dr. 'Wen ich ittdicatrg that due to his (a lure to subait x-ray flaw for revie' reir?orced Blue Shlc11's conclusion that the x-rays did no: neet the accepted standw* • lof quuliq' in the community. This 1cr,cr informed L7:. I. Wenrich that, effective thutvl(3b) clays from the date of the letter, no further payment would be made fc. x-rays) ?ehnsyivania 81ue Shield informed Dr. R'enrich that his subscribes would receive t . following r,.nssa"-. e: Pennsylvania Blu'; equipmenr uzd to,l accepted standard Therefore, no F yi Provider may noti sen'ices. S?=eld 1>s detc.,tined, that thz sovided this x-ray Boas not tncct the cf quality in th- comnunity. ,ant' L,i!i b: r..adc. ;, P?Irucipating bill the raticn-t for these denied At that ttmC, D:. :Venrc Iw'I i'J°n Itie riulit w, zpp.at 1`4i deCi3iorl, ito' c': Cr, Pi I Wenrich did no: respond. ffibs6quLntly, Blue Shield hegan issuing the Explanation of Benefits as sct-fault ill the May 9, 1996, letter to Dr. Wer*ich, Ove- {he next several aotlths, :tic. Lamas. Dr 'Xen.i :h'C aitor, nar ? ullnr. pepanment. Blu: Sai'_t,' 3, 7 i dcfnlaC iL':: C!i: Ii']flll. ::: l^.:? :: _ 'r. aL_. F_ v; '41: d1B CumbLfl:tt.: Cou.p 0, t..l^.-, n I _:•i:': ,?A 1??_ ,' ?, ... I S that Bluc Shield's statemeri on the Explanation of Benefits was false and defarnatory and that it subjected Dr. Wenric fo public hatred, contemp' and ridicule. Peruuylvania Blue S}t el ?•as infomice on Jun 30, 1998, that the Cumberland County Court of Common Pleas is ed a decisio di i i ' n sm ss ng Dr. Wenrich s action for failure to submit his dispute to the t propnate review commtttcc. The court held further that, ll despite plaintiff's argumen thai the clahn was inappropriate for the review committee because it involves allege II ? Lkmation, the dispute actually arises from the provider I , agrec:nent between H gh_rn add Dr. t,•!c :::? an;!- that the rase cottld be viewed as a dispute ever quality of c-,. . Is are:;ult; Mr. l..appas requested th,.t this matter be r presented before the Medic i dview Committee for consideration. On ?'larch 3, 1999. Blue Shield informed Mr. L-4pas that this matter world be presented before the Committee at the May 4. 1 ineetinz. Subsequently on M- rch 8 1999 M L , - , , r. appas t informed Blue Shield, that. I ' ^c La greed wit't 'ht Medical Review Comrrtittee review process and, again, requcsc Bh;b Shield consider his proposal as outlined in hs Arri! 1, 1997, correspondence. Each Committee Memos. rcc'eived a copy o the Lrtforma4ian provided by Seem 1'. Lappas,. Esquire, to revict. Ai tl &.5 case. Mr. Lappas began the Ision by preset: inh their position on ti-ii; case. Fie indicated that during 1995, i 1lue!Shici6 -,;rote *.,? D,. Wcr..ri=h i;seate i _ to infomt leis patients ;at their cl=ir,s t vr-.:e ? ' equipment was bete„ te.. t n ifir; stand,-_- ° quality. cent li r Cf I indicated ir.'•,n4L il.. doctors s'and=:d n. care and . 1 d did those letters accuse the ' t of al i ' m pract ce, they 9 suggested that the accusation was based upon a determination' 'c?,b Blue Shield made, %ihen in fact Blue Shield mad , e no such determination. M. U pas continued to say Blue Shield suggested that this w as a quality of care issue Fur wh A Dr. Wenrich is to blame because he did not provide the re uested sun 9 pies of'his x i i y s. No indicatcd that if Us was taste, glue Shield had many proper ways to handle i l s ioeluding removing Dr. iVcnrich from Participation. I3ighmark wa, nor entitled t mTar Dr. V/rr ich's zcpuL-7or, among his patients because he did not cornpiy % ich th= g'I{ lions. Pdr. Lappa indicated that Piighmarl: stated th ey needed to explain to Dr, t,V nric's patients why their c}airr_s were being denied- Mr. Lappas Stated rhar a_, suo k'li Dr. We rich (through counsel) complained about Highmark's defamatory ler s; Hi hma k f d ' g r a vrey oun to correspond with tht Patients without Curtner tilsn3etinu, th doctor. Llif?hmark's ictrw'of Feuruazy 19, 1997, st-re I1 v that I tat message to the subscribe € 3!w0uld read ?:: 1_ " Li " naD t-,; p3GCL'SS th..->e claims aS we i are Mthout sp?ci lc inforrna 1 on from th nr:wi?_c" 'v1r. Lappas concha1e•3 b, stating that Him k f _un-1r_ cut!_e have ha ? t ?dl_d its pro'Dletr,%ith Dr. 1'ier-rich in a fair and honcst manner from the begi:mint; ' r::a:] of slwderir:_ the'do°tor amo-ig his pztients and repo-t,ing lies aht..t egee t ; ail l alp:autic-- At least ;_;, oF_ D: «'ecrieh's patients received Blue Shield's dela-matory tics. They considc ed this to "r_e P. serious farm c.f deFarranon, tiro !-,:nd :Yiat; : to _rson's t- cr; 0 P. Ee ncnitorCd by Win. _.,ear, D: ;zt:rioh r . i i l"T I; t II' 6 ?t3 . answer; and'or answer all 3estions on the questionnaire. He indicated that he filled the form out in a couple JiM- to-utes because It- was vcrn busy. Dr. Wenrieh was also questioned as to why he di ' I s jnd in a copy of Lis x-ray badge. He responded that Blue Shield did not request it. e farther explained that he. is in n rural county, lbrty (40) Miles from the nearest faci ity. He performs all services in the office himself and is pretty much an expert on x- yrJ As a Chircpractor, he'corrects or removes suhluxations. 111is x-rays are u\ determine ! I ?0 -re; t of t}rv. spine. A Comtnit:ee member inquired as to whether or not Dr. Zdennch' I t his x_rsy equip. rent. Dr.'Weririch stated that all safer)' I recautlons ere tb_. I p 'r=. He d sIIn, have the cqui;;rncnt to evalu to the KVP accuracy. If anything goes wrong with' t? a equipment he gets a' bad film. Dr. Wenrich further explained that he takes full P s Po? sibilir y fo,, his x-rays and equipm:n[. He checks evzry film for quality. Dr. Wenij h! gtuestioncd the Committee us to why the qucsiionn_iia w= re sent out. r - Con-M, itt , member infc ml :i DI. Wenrich the questionnaires wtlrd ,nailed out ti'rOSs tl}Ic Statc IJVSG'73 Ip ? o pe,F x-rays in tl 'tetr office. Blue Shield V:..-. vcilty:C_ i:,at [t:_ q S(}' of ..-, VS L\'.cL --.isc:ibera .?-ceiving was o ._,acceptable level. Dr. were hl sated by his z.i4':,ering the qu-sLtJIIs did nor Parantcc that he tares t*oo•d film,. it i hisl cbility and %cthnicue for taki lg fhe f Lms. Mr. T &. i a_ stated Bluc Shield should ie L ned Dr. Wenrich they nD longer %vanted him (c pa'•ticipate. in addition, the hlou?d have info- ed Itic *naiie a y nts t.! : tn•_ x-iii •s ?-e bein' der;--d br._ on h:- %, r- .it..n. .. >^prr:Ila __ C.:Jnt_... IP.r ••+ WE! Lr1C11 :'hat :h E'c -._.: C-e Cll?.h;j Dr. ( IG' i f... ..,_...1 ...?. P: ..L .,...'._.. _ I j ? Compensation. Dr. Wenr c stated that Slue Shield did not ask him to. lie indicated that i Blue Shield is just a small I o an of his practice and figured the sunny was a form of I hara5 nienl_ He further i ted be wrote the questionitaire off as jusr a sunny. A Corantittec member inform Nenricla that he should not have subrrhed Workmen`s ?. Compensation claim; to BI a S Feld for payment. Dr..Wenrich stated these cases have been scnled and the pane I rdmed for mare carer At this point they were not car sidzted WorF men's Col er tion crises. He did not want to =e,. ^d these in for review, I A C orn.li tec member ask D Wcrujch why he didn't respond to Stue Shicld afro receiving notiflce:loa that I p?Lars wc;c goLlg to reccitc a mcssagc infort:Sng them that their claims were being ` 7'irbased art quality issues. Dr. Wcanch stated that it w•as I his Understanding that the lel as final, therefore, he chose not Ia respond. Mr. Lappas i , then requested Blue Shield r aG' I patients. A Committee me =r [advised Mr. Lctppas that'llr, ltienrichs' failure to submit i ? the x-rays for re icw' resutt' ' irrl his fr a e to comply V ith hi= Participating Provider's Agreement o,irn B'ue S,:ie1 t I t by E4;kir j :- IC ttiighmurk'; rich: I,-) delame his Chc',t. }{: %4'3? I ? 'Cd it "':$ I{I?i Tt :' rtgh::c• inform their subscribers. rt Per the Cabe rre3erliarlo, t,PB 3 1,-a dismissed e0i Pl'ensyl L'ania Blue Shi_•I? staff lion the meetir coon, Thi f=t,-c- then reviewed 'all inlormatioc pertinent to the ca i.._Lt rig t::_ h- -L9 dismbuted during one rneeiTt_. After reviewing a1i o; tha i irlforalation fiA4- con siuering '' cTCLRLi;Cn's L"?i i:'a', fl;, 17-' ?- }. ,. ? ?..:? ri i _ - e...-: ,. ..^.7 S G'nn Sj'tr_ :i3 ?t'?:: Shiedd presenT-_, t^° Car-_m tFe r19t nl]' r?.a[ fir. %Vea-r!:i_ C; d L!s CJn7a: rJ l till:' L;IUC St f ,C fiC:_.i fl,. r;a :J 't'. r'• t ? I7?li? :.... 1. .. !?i- .. ......_ .. .. 9 Therefore, the Blue Shield. In support B-9 Thi covered servi practice in the Shield in cons active clinical deemed not to shall not be colt B-.1S Each Blue Shield r examination a including x-ra} performed for examination is concerning sucb Bascd on those deter vodna, moved, seconded, Char Dr. Wer.:ich be :",stru id that Dc. Wenrich has no claim for damages against decision, the Cun niUee relied upon the Blue Shield iders cited below: -mfnation as to whether any :ets accepted standards of amity shall be made by Blue n with providers engaged in e. Fees for covered services .ccepted standards of practice rnm the subscriber. ipating Provider shall permit natives to make reasonable provider's clinical records, tting to 'any covered 'service hield subscribers, when sucb iary to resolve any i question es. the Committee, with only the Professional `Ylembers ed. (•.vith one (1) member ab=t nin,. Dr. GrccaburT) tide by the ebcve det:nnirctions. o/ 1181HX3 S,ddI1N[V'1d a) CD v E a) 7 .Q E 0) .c O U c? S 8 $ ? ? r~ ti rn $ tp?? f4 ? qi ? O ? ? ?i 'G u i M m N N W W Q W H - eT N M N ? ? i0 ? o N t ? • r m M h G 8 O 4 O O O O O O yQ? `QU `QU M o t: ^ O i O o ? o o ? ? 0 0 O O o S S O O pp p N ?Q ( N g N g g O W o p N ? O o o O q c p U EEE Lg °? _ d c q LOOIS00 ado 668TLSSM Wa CS:LT OVIV0T v Appendix B PENNSYLVANIA BLUE SHIELD Review Committee Guidelines Pennsylvrtnia Blue Shield operatee under the provisions of Act 271 of 1972 (40 PA. CS. Section 6301 et seq ). Section 6324 (c) of the Act requires that all matters, disputes or contioversles relating to professional health service doctors or any questions involving professional ethics shall be considered and determined only by health service doctors selected in a manner prescribed in the By-laws of the professional health service corpo,•ation involved. The Blue Shield By-laws (Article X) stipulate that Review Committees be formed to consider and determine matters, disputes or controversies arising out of the relationship between Blue Shield and prcressicral providers who render health services. The Medical Revia?,v Committee considers if maters, disputes or con! rover.sies involving all professional provider who render h•salth services. The Dental Reylc,% Committee considers matters, dlspu!es o- controversies involving dentists, The matters referred to the Review Corrittc^eB ge-l-rally concern disputes with respect to overuti6,afi0 andrer m!s.rilizatlon of services. qualiry of cars ;e:n;icc• 'DPnrf!ts and usua! charge problems. Tne forowing proC?.1Ures are appl,cablc 'o Re%i;: _ Om-hill, ces: 1. For matters involving potential o:eruGhzat,cr, and'or rnisu'ihzatien of sa'vices or Inappropriate quality of Care, a complete review is corrducied of the'provider's pracilce pat ern prior to referral to a Review Committee. During this revie'J,, a sarnpi!e Of i ie,^•f records, si3tis! cs, d,a• nosCr, and/or ether infC'ma!IOna! e(lUrC35 is r°_':,eN/ed the rssWts o` such revleo'{ as wel. as the !:Ofnp!eic !nathodology -. used. ?P,iil be n?auc avai'able to thy; ;r,;•vldsr v.-,,en any adverse f.nd?ngs result. Shout) the provider disagree vatli the resu%,s d Ina rec,or due to i! _ samp'e size, the prcvldar may re:,ues' an expandecl revia,. !f Ii io' detarn?Ilad that an Uver'-fi:'rl'. ?:"t i)os tb_-er. r^aci thr sr of "" c•i !Ile Fief-o'!n'?n! ?'!If be C ?WCLe:: to, i p=r 'o'! ri r::' r' ':ncead l-r t'ef° C '^... .t LA ci r ?,. ::-1' II?e r? s of su h overpayme-, cc °W?hons II b n, de a%'a!ab!_ pl In. - osider. Th_ pr„elcler o.tl, be furnished :)i:n t.,e m.'ethOdOlJgy used ;o calcule:t= the oaefpayn,e,:'..'.cluCi.ng any var!a?ies used to adjust multi-;ear overpayment datenninat,ons 3 f d Is dr•_cvere l in the re,,iew p•o:ess rise! ;,r u.-,darpeymen! hag r,,- ?cl , :he f r;iro;r ma, s .ek r imbursament. t1. h the ap,:ropriate sppea! rr,echanlsrrs, for d• c.air- in•.oked dunng the same lime period as the rune,; ley Biue Shie'. 5'_ch cla;rns nnlss be sl,pported b;•v cl?^?ical records. If !h=_ nt_,,.? „ i! not I e rc^f.-r _ aj fC. cr: . _.. J a ii.a ' c, !0 __'s••i?f r,h !:,rte -lr'r he„ _5F,err' _! cr •e.'IT ll F ,. n F ?. ) u _ ?n _! I lepf-v.^i.,'.c '+.. o.rtact ,r? tc. Lie ;. y Gil t ...t; f``c'. anlJ Oi the a: 4 ezir, r.._ -..1,3 - ry- , • 3 7 - a. co aE [,C and of his or her right to be represenleu by legal counsel. The prc`;,dcr is again encouraged to provide any information which may be pertinent lJ the resolution of the matter. Accompanying the letter is another copy of the basis of any refund request. the applicable section(s) of the Blue Shield Bylaws pertaining to Rovie'w Committees, the Reviaw Committee Gwuelines arid, if applicable, the Participating Provider's Agreement and the Regulathons for Participating Providers. 6. At least fifteen (15) calendar days prior to the oate of the Revie'.v Connmi;lee meeting at which the provider's case will be considered, the provider voll to given a copy of the documentation to be presented to the Review Committee 7. A provider may forward,nforrnation to the Reviev. Committee or, upon wr.tten request to the Secrets; of the Committee, may appear before the Committee, A provider who requests to appear before the Committee will be notified of the date and time of his or her appearance at least fifteen (15) calendar days prior to the meeting. Such notification will inform the provider of the exact nature of the proceeding, of the provider's right to represent his or her disagreement and to provide any other information which will aid the Committee in its deliberation of the matter. 2. Matters s,heciu!ed to bs; brought before tie Revie'.v Committee :`rill nct to del 7erated oo a formal cr an informal basis bet:."een Blue Shield Sta.f and Committee m= tubers pnC tc the scheduled da!a of the Committee meeting except at the request of the provider. Should the provider make such a request, the results will be fully disclosed to the provider in writing. 9. A Review Committee's considera!lorl of any rnat!er, dispute or contro,,eisy concerning a proviJer who has requested to appear will be continued untl after the scheduled appearance of the provider except as follows: a. It the provider is notified of the Committee meeting 45 or mo-e calendar days in ad.ance of such meeting and a9vlses the Sec!etary CI the Committee that he or she with-1-3 to otterid but is unable to be present on the specific dare scheduled, the Committee '.,.ill proceed v.ith it; consideration of the rna!ter. Flov.e`.er, [he ;),O,,-der will be g. e-the opp,rtunit, to appear before live Committee at its next s_fheduleol meeting C. If notdica"cr. „;ent Tess than 45 c ?bant!ar ci-? prcr to the LJ,?Im't._a m;tp mg and the p,. )eider 8b'Jlses !re secretary OI We he or si`a :.s^ s atteh'f, t;i ` n'.?e hl1:. but is Unable tC dJ so on the speCJfC gate .._ !_:,'Jed, the proviJer be g'anted Cane cont!,loan, e. the CommiItae s`:III proceed with lie GJC SiL ei :illOh of the m?tier a' t:',e next Scheduled meeting d the prc,ider, fo,'o`nir,g notification as p:o,i1ad fr in Item 5 abo? e, raJ:i t appear. Follo`rvino the Reoe,v Committee meetm-_ the pqo`,ider rill be ad;iseo ,n writ;`,-g v;0i;(i Hier; (310) Calendar dais of at dcermin_-t!jns rrada 'y the Ccmmittee. S7Lh incl,.:da. b':t 11C! be Iinnited to, tti= amount of any ref:_in.d a; ?ssua, t'ne fsc[s and reaso-Jng suppcrr.no Blue Shield's condusien_. and, for Partlcipaima Provid_rs, tna spec''„Ic basis e Rag,-, ation of Bl::e Shield's claim. For tr o ^`atter_ ! ,.clang the p?irtirr ti .y 5[ltus of a pr.`vid_ t- _. der `n !! be nod fi=ri ':i1h thirt 01 Cae t.,_. ?as F.aio "n r. b; the -_,e _.-y Pea"h dajs .. `c; .f ir,_ r.; ?.tf•. - _ r Prnn.tiylvunin y 0 Illut•5hir•Id t .unp ILII. 1'rnnr Nrama 1 711X•! CERTIFIED MAIL R ET IRR RECEIPT REyUESTgp May 9, 1996 Leslie W. Wenrich, D.C. 129 W. Crand Ave. Towel City. PA 17980.1018 Dear Uoctor Wenrich: In 1993, Pennsylvania Elly& Shield quality of diagnostic initiated a review x•raye by sending x-ra of the technical Ys performed in their office surveys to providers t-1110 our review of the completd surveys, to Blue Shield durin reported s 1992. Followirl at•cu1acX-l'ay filns for all r eyes whode[d no determined that t we should review in p whose x rays wer•ep Providers w had no quality control to the survey. You tall intoroceesed manually, or who failed to respond one of these three groupings. We are rluw bringing this project to a close f«w providers who have failed and you are one of to forward x-ra Althouyl we have made reheated at for the very meet 010 accepted standard Ye for review, I's requested pt 11 to determine whether your x-ray, unable to of quality in the communit do so. 1'tlerefore, we must assume y, we have been standard. Effective 30 days from that th payment will the date of ey do not meet that he' made for x-re this letter, no further x rayn will be denied wi Ys taken in your office. Shield has determined With Lhe following messa Payment for L1,, not mech. the that the equipment used ge. "Pennsylvania 111u,,, accepted standard of gnalit to Provide this x-ray does payment will be made. A par[ici Y in the community. tJli17 nervire.r Paling provider ma t Therefore, ?rl or y not bill the pa[ienl The subncribel' will aluo receive the same mesea Eyplanat.ion of Benefits. :lease note with Pennr:ylvania Bill'? •'ll g` or, his nr tha. as a pnr't is i you ma patir:,j !'r ovi:l:•r donicd 94 leld y t: not t;ill rvil•gn. the, subec•r il:el far 111^r:r You 'rave i1h4r rr5y"t,,w:l"l;eal I.hi» d,. nr,u it in; }' to _f y::u wigs, r.o r'1:, thts, u: it CERTIFICATE OF SERVICE I hereby certify that on this date I served a true copy of the attached document upon the person (s) named below by mailing a copy addressed as follows, postage pre-paid, deposited into the U. S. Mail at Harrisburg, Pa. TARA DICKERMAN, ESQUIRE CHRISTIE PABARUE MORTENSEN AND YOUNG 1880 JFK BLVD 10TH FLOOR PHILADELPHIA, PA. 19103-7424 , SCHIFFMV, BROWN AND-EALHOON, P. C. By. SPERO T. LAPPAS, Esquire Pa. Sub refine Ct. ID no. 25745 26'8' inglestown Road Suite 201 Harrisburg, PA 17110-9670 (717) 540-9170 October 23, 2002 SERRATELLI, SCHIFFMAN BROWN AND CALHOON, P. C. By: SPERO T. LAPPAS, Esquire Page 2 LESLIE WENRICH, D.C., Plaintiff V. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD, Defendant IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA NO. 97-2288 CIVIL TERM NO. 99-4000 CIVIL TERM CIVIL ACTION -- LAW ORDE FCOURT '04 AND NOW, 4684 Q upon consideration of the Motion for Summary Judgment filed by Defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield, it is hereby ORDERED that said Motion is GRANTED and that Summary Judgment is entered in favor of Defendant, and Plaintiffs Complaint is DISMISSED with prejudice. /Spero T. Lappas, Esquire 2080 Linglestown Road; Ste. 210 Harrisburg, PA 17110-9670 For the Plaintiff Names A. Young, Esquire `t Michael J. Burns, Esquire Tara B. Dickerman, Esquire 1880 JFK Blvd. 10'h Floor Philadelphia, PA 19103 For the Defendant R K3 106-/9-03 ?A t? .m i B LESLIE WENRICH, D.C., : IN THE COURT OF COMMON PLEAS OF Plaintiff : CUMBERLAND COUNTY, PENNSYLVANIA V. : NO. 97-2288 CIVIL TERM : NO. 99-4000 CIVIL TERM HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD, Defendant : CIVIL ACTION -- LAW OPINION FACTS This action, brought by plaintiff, Leslie Wenrich, D.C., began in 1997 with the filing of fraud and defamation claims against defendant, Highmark, Inc., d/b/a Pennsylvania Blue Shield (hereinafter "PBS"). The plaintiff, in his original complaint, alleged that PBS had defamed him when it denied payment for x-ray examinations the plaintiff had performed, and informed plaintiff's patients that the reason for the non-payment was that the plaintiff's equipment was substandard. The plaintiff alleged that the statements were defamatory because PBS had not actually determined that the equipment was substandard. He also submitted that he suffered damages including impairment of reputation, embarrassment, and mental anguish, and was injured in his business or profession. PBS filed Preliminary Objections to Dr. Wenrich's original Complaint, and on June 30, 1998, this Court, by Order and Opinion, dismissed the Complaint for failure to take the claims through an alternative dispute resolution process as required by plaintiffs Participating Provider Agreement. The Court determined that, although the plaintiff argued that the claim was inappropriate for the Medical Review Committee (hereinafter "MRC") because it involved alleged defamation, the dispute actually arose out of the provider agreement between PBS and Dr. Wenrich and the case could be viewed as a dispute over quality of care. Wenrich v. Hiohmark. Inc., No. 97-2288 Civ. Term (Pa. Ct. C.P. Cumberland, June 30, 1998). Pursuant to the alternative dispute resolution process required by the Provider Agreement, the MRC of PBS held a hearing to review the decision of PBS to deny Dr. Wenrich's patients payment for the x-ray examinations he performed. The Committee issued its decision on June 1, 1999, affirming its determination that the equipment was substandard and denying plaintiffs claims for damages. In its decision, the Committee noted that plaintiff had breached his contractual obligations under the Pennsylvania Blue Shield Regulations for Participating Providers,' and that PBS had acted properly and within its rights ' In support of its decision, the MRC relied on the following portions of the Blue Shield Regulations for Participating Providers: B-9 The determination as to whether any covered service meets accepted standards of practice in the community shall be made by Blue Shield in consultation with providers engaged in active clinical when it denied the claims submitted by Dr. Wenrich and when it promptly notified its members of the reason for the denial. The facts surrounding the decision of the MRC need to be recited. PBS, as a result of its decision to commence a statewide review of the quality of diagnostic x-rays performed in providers' offices and freestanding diagnostic centers in 1993, developed a General Radiology Technology Assessment Questionnaire to collect all needed technical data from providers who reported total charge x-rays. The questionnaires were to alert Blue Shield to any possible deficiencies and to the need to obtain sample files in order to investigate further the provider's equipment. PBS sent Dr. Wenrich, along with over five thousand other providers from various specialties in the eastern, central and western regions of the Commonwealth, one of the questionnaires in April of 1993. Dr. Wenrich returned the completed questionnaire within the month. PBS determined that the equipment probably did not meet the accepted standards of quality in the community.2 PBS sent a letter to Dr. Wenrich requesting that he send random practice. Fees for covered services deemed not to meet accepter standards of practice shall not be collected from the subscriber. B-15 Each participating Provider shall permit Blue Shield representatives to make reasonable examination of the provider's clinical records, including x-rays, relating to any covered service performed for Blue Shield subscribers, when such examination is necessary to resolve any question concerning such services. (Regulations for Participating Providers, at 2-3.) 'Through the questionnaire, PBS learned the following facts: 1) Dr. Wenrich had one (1) x-ray machine in his office 2) Dr. Wenrich was not certain of the date of purchase r L I x-ray samples for review, pursuant to the Provider Regulations. After multiple requests, PBS did not receive any samples. Thus, on May 9, 1996, PBS sent another letter to plaintiff, stating that his failure to respond reinforced its determination that his equipment was substandard, and effective thirty days (30) from the date of the letter, no payments would be made for the x-rays. Additionally, PBS informed Dr. Wenrich that his subscribers would receive the following message: Pennsylvania Blue Shield has determined that the equipment used to provide this x-ray does not meet the accepted standard of quality in the community. Therefore, no payment will be made. A participating Provider may not bill the patient for these denied services. (MRC Hearing Minutes, at 4.) Although the letter also notified Dr. Wenrich that he had the right to appeal the decision at that time, he did not respond. After the thirty (30) day warning passed, PBS sent the letters. It was not until after the letters were sent to the subscribers that plaintiff, through his attorney, began 3) the machine was pre-owned at the time of purchase 4) the equipment was not under a service contract 5) Dr. Wenrich did not subject the equipment to testing 6) Dr. Wenrich reported he had no performance logs for the film processor 7) Dr. Wenrich had no written policies and procedures for a quality assurance program 8) Dr. Wenrich's office was not inspected by the Pennsylvania Department of Environmental Resources, Bureau of Radiation Protection (MRC Hearing Minutes, at 3). communicating with PBS regarding his allegation of defamation.3 Based on these facts, the MRC upheld its determination and dismissed the plaintiffs claims for damages. Id. at 8.a After the decision of the MRC, plaintiff filed a Petition to Vacate, Set Aside, Modify and Reverse this decision in our Court. Plaintiff alleged that the hearing held by the MRC was unfair, denied plaintiff due process, and was a result of fraud. The filing of this Petition resulted in the initiation of a second action alleging that the statements made by PBS in denying payment were false and defamatory. Again, the plaintiff alleged that he suffered damages as a result. Plaintiff requested that the decision of the MRC be vacated and the case proceed to trial by jury in this Court. The pleadings have closed and written discovery has been exchanged. Dr. Wenrich and two members of the MRC have been deposed. Thus, the case is ripe for a determination of Defendant's Motion for Summary Judgment. ' During those communications, PBS informed plaintiff that the proper forum for any dispute between a Participating Provider and PBS was the Medical Review Committee. However, plaintiff disregarded this and filed suit in this Court, which, as noted before, was subsequently dismissed for failure to submit the claim to the Medical Review Committee. Not only was Dr. Wenrich given multiple warnings regarding his refusal to submit the requested samples, but PBS provided him with sufficient notice of its forthcoming denials of payments to subscribers and the message within those denials. Nonetheless, Dr. Wenrich still: 1) failed to submit samples; 2) failed to question PBS on its proposed statement to subscribers regarding payment for the x-rays provided by Dr. Wenrich; and 3) failed to utilize his right to appeal the decision in the thirty (30) days allotted to him for such purpose, as was clearly delineated to him in the May 9, 1996, letter from PBS. Dr. Wenrich clearly had DISCUSSION Summary Judgment, pursuant to Pennsylvania Rule of Civil Procedure 1035(b), should be granted when "there is no genuine issue as to any material fact and that the moving party is entitled to judgment as a matter of law." See Pa. R.C.P. 1035(b). In this case, the Court must determine two separate issues: 1) whether there is any genuine issue of material fact regarding whether plaintiff was deprived any right to due process at the MRC hearing; and 2) whether there is any genuine issue of material fact regarding whether plaintiff has established a claim for defamation. Due Process The due process requirements for a MRC Hearing are clearly delineated in the Pennsylvania Supreme Court case Rudolph v. Pennsylvania Blue Shield, 553 Pa. 9, 717 A.2d 508 (1998). In that case, the Court stated that MRC hearings are subject to due process review because the MRC, like an administrative agency, is "a creature of the state," formed and functioning pursuant to the terms of a regulatory act, in this case the Professional Health Services Plan Corporation Act, 40 Pa.C.S. §6301 et se. (hereinafter the `Regulatory Act'). The Court held that "due process requires that a person aggrieved by the award of a medical review committee is entitled to judicial review for notice and the opportunity to be heard in an appropriate forum and for fraud or other misconduct." Rudolph, 553 time to stop PBS from ever sending the alleged defamatory statements to his patients and chose not to do so. 6 Pa, at 14, 717 A.2d at 510 (1998) (emphasis added). Additionally, due process requires that the forum be fair and impartial. Id. (emphasis added). (1) Notice and Opportunity to be Heard The first element of due process judicial review is whether the plaintiff had sufficient notice of the hearing and an opportunity to be heard. In this case, the plaintiff testified that he did receive notice of the MRC hearing (Wenrich Deposition, at 52). He also testified that he and his attorney were present at the hearing and had an opportunity to present Dr. Wenrich's case to the MRC. Id. at 54-55. This included presenting a packet of material documents, which plaintiffs attorney referred to as a "trial memorandum," to the committee members. Id. at 57-58. Finally, Dr. Wenrich testified that there was no other witness or evidence that he wished to present at the MRC hearing. Id. at 72. (2) Appropriate Forum The MRC was the appropriate forum for Dr. Wenrich's claim in this case, as previously determined by this Court in its Order and Opinion dismissing plaintiffs original Complaint for failing to submit the dispute to the MRC. Wenrich. No. 97-2288 Civ., at 5. Specifically, plaintiff had a contract with PBS that required the use of the MRC to resolve disputes between PBS and its Providers. The Provider Agreement, which plaintiff signed, required that plaintiff abide by all the terms of the Agreement, including following the regulations and bylaws of PBS. These bylaws provide that "all matters, disputes, or controversies arising out of the relationship between the corporation and professional providers... shall be 7 considered, acted upon and disposed of and determined by the appropriate one of the two Review Committees hereinafter referred to." (Bylaws, at Article X, 1.) As determined by this Court, the issue in the present case was a dispute arising out of the relationship between PBS and Dr. Wenrich, a professional provider, and thus the MRC was the appropriate forum to resolve plaintiffs claim. (3) Fair and Impartial Forum In Rudolph the Supreme Court held that the MRC was not impartial because it was composed of members of the board of directors of PBS, pursuant to its bylaws. Id. at 15, 717 A.2d at 510-511. However, the Court stated that, "if the bylaws of Blue Shield were written to include the possibility of an unbiased panel, a remand for a new hearing before a reconstituted and impartial panel would have been appropriate." Id. at 15, 717 A.2d at 511. Thus, the Court held that the provider's due process rights had been violated because the MRC, given that a majority of its members were also employees of PBS as provided for under the bylaws,5 did not provide a fair and impartial hearing. 5 The bylaws in use at the time of Rudolph stated: There shall be a Medical Review Committee consisting of at least five (5) members, each of whom shall be appointed by the Chairman of the Board of Directors of the Corporation and each of whom shall serve until his successor is appointed. A majority of the members of the Medical Review Committee shall be doctors who are either members of the Board of Directors of the Corporation or members of the Corporation. Rudolph, 553 Pa. at 12-13, 717 A.2d at 509-510 (citing Bylaws in effect at time of decision). In response, PBS changed its bylaws to reflect the decision of the Pennsylvania Supreme Court, and limited the number of employees that can participate on the MRC. Now, the composition of the MRC requires a majority of non-corporate members. (Bylaws, at §9.2). The pertinent section of the bylaws is Article IX, Section 9.2, which states: 9.2 Medical Review Committee. There shall be a Medical Review Committee consisting of at least eight (8) members. A majority of the members of the Medical Review Committee shall be Providers who are Participating Providers or Preferred Providers with the Corporation ('Provider Members"), and the balance shall be consumers covered under health care contracts issued by the Corporation ("Consumer Members"). At least three fourths of the Provider Members of the Committee shall be Medical Doctors or Doctors of Osteopathy. Id. Additionally, Section 9.4.2 states that "[n]o member shall be a Director of the Corporation" and Section 9.4.3 states that "[a]t least two thirds of the members of any Review Committee shall have no relationship with the Corporation (other than as providers...)" (Bylaws, at §§9.4.2, 9.4.3). Finally, Section 9.4.4 states that "[n]o member of any Review Committee shall have any conflict of interest that would prevent him or her from rendering a fair and impartial decision in any dispute between the Corporation and its health care providers" (Bylaws, at §9.4.4). At the time of plaintiffs hearing on May 4, 1999, these changes were in effect, and the MRC consisted of three PBS employees who are considered corporate members and seven non-corporate members (MRC Hearing Minutes, at 1). The minutes of the hearing also establish that, of the four professional MRC members that voted, only one was a corporate member. Id. Thus, at the time of the hearing, the MRC was in compliance with the amended bylaws which required at least two thirds of the MRC to be non-corporate members. Additionally, there is no evidence to indicate that the MRC panel was biased. The plaintiffs depositions of Dr. William Daiber and Dr. Robert E. Albertini, both MRC members who were present for the plaintiffs hearing, show that neither was influenced by their relationship with PBS in making the decision regarding Dr. Wenrich's claim. In his deposition, Dr. Daiber testified that his status as a professional member of PBS has had no impact on his work on the MRC or on his decision in Dr. Wenrich's hearings Similarly, Dr. Albertini, the Dr. Daiber's testimony regarding any possible impact his status as a professional member of PBS had or has on his role as a member of the MRC is as follows: Q: Did the fact that you were a professional member of the Highmark corporation in any way influence or impact upon your work as a member of the Medical Review Committee? A: No. Q: The fact that you were a professional member of the corporation, did that impact or have any influence on the decision that you assisted in reaching via the Medical Review Committee on May 4th, 1999 with regard to Dr. Wenrich? A: No. Q: The fact that you are paid for services rendered to patients of yours by Highmark, Incorporated or Pennsylvania Blue Shield, does that in any way influence your work on the Medical Review Committee? A: No. Q: The fact that you were paid an honorarium of 800 dollars for your work as a member of the Medical Review Committee, without expenses at that point in time, did that in any way influence your review and decision with regard to any claims that come before the Medical Review Committee? 10 Chairman of the Committee and the only voting corporate member, testified that his status as a corporate member did not influence his decision regarding Dr. Wenrich's claim. (Albertini Deposition, at 20.) Dr. Albertini also testified that he did not receive any compensation for being a corporate member, and that any financial reimbursement he received for traveling did not influence his decisions on the MRC in any way. Id. Thus, these depositions show that there is no evidence that any of the MRC members present at Dr. Wenrich's hearing were biased. Furthermore, because the evidence shows that the MRC was within the regulations of the amended bylaws and the members who were present were not biased, all the evidence shows that Dr. Wenrich received a fair and impartial hearing. (4) Fraud or Misconduct The decision of the MRC was not a result of fraud or misconduct. The MRC held an impartial hearing, evaluating the quality of Dr. Wenrich's care by asking him questions regarding his x-ray equipment. After listening to plaintiffs case via his attorney, the panel questioned him about his failure to submit x-ray samples and allow PBS to conduct tests on his x-ray equipment. Based on the information provided by plaintiff, the questioning of Dr. Wenrich, and an evaluation of PBS regulations, the MRC decided that Dr. Wenrich was not A: No. (Daiber Deposition, at 35.) engaging in acceptable quality of care and had breached his contractual obligations under the PBS participating provider regulations. Plaintiff has provided no evidence to show that the decision of the MRC was a result of fraud or misconduct. The Court in Rudolph only ruled that the composition of the MRC was per se biased, and thus resulted in a violation of due process. The procedural guidelines used by the MRC in Rudolph had been ruled as constitutionally adequate by the Superior Court of Pennsylvania, and, thus, were not at issue in the Supreme Court decision. Because the MRC was not a biased panel in this situation and met all the other procedural due process requirements, the decision was not a result of fraud or misconduct. The decision of the MRC is based on PBS regulations and Dr. Wenrich's breach of his contractual obligations under those regulations. Furthermore, Dr. Wenrich's refusal to submit x-ray samples or allow his equipment to be tested was sufficient evidence to show that he was not engaging in acceptable quality of care. This assessment and decision by the MRC is within its jurisdiction and free from fraud or misconduct. Additionally, pursuant to the Superior Court in Rudolph v. PBS, 679 A.2d 805, 810, (1996)' which stated that the review of the MRC decision would be akin to that available from common law arbitration, this decision is binding and may 'The Supreme Court in Rudolph only reviewed the composition of the panel and its failure to consist of unbiased members in its decision. All other procedural aspects were appropriate and were not reviewed. Id. at 511. 12 not be vacated. The Common Law Arbitration statute in Pennsylvania, 42 Pa.C.S. §7341, is as follows: The award of an arbitrator in a nonjudicial arbitration which is not subject to Subchapter A (relating to statutory arbitration) ...is binding and may not be vacated or modified unless it is clearly shown that a party was denied a hearing or that fraud, misconduct, corruption or other irregularity cause the rendition of an unjust, inequitable or unconscionable award. Id. Thus, because the evidence shows that Dr. Wenrich was not denied a hearing and that the MRC's decision was not the result of fraud or misconduct, the determination by the MRC in this matter is final and cannot be vacated or modified. There is no genuine issue of material fact regarding whether plaintiff was denied procedural due process at his hearing in front of the MRC. He was given adequate notice and was provided the opportunity to present his case in front of a fair and impartial panel in the appropriate forum. Additionally, the decision of the MRC was not a result of fraud or misconduct. Thus, the decision of the MRC is binding and final and cannot be reviewed by this Court. Defamation Dr. Wenrich has failed to meet his burden in proving defamation. In a defamation action the plaintiff has the burden, pursuant to 42 Pa.C.S.A. §8343(a), of proving the following: (1) The defamatory character of the communication. (2) Its publication by the defendant. (3) Its application to the plaintiff. (4) The understanding by the recipient of its defamatory meaning. 13 (5) The understanding by the recipient of it as intended to be applied to the plaintiff. to the plaintiff from its publication. (6) Special harm resulting privileged occasion. (7) Abuse of a conditionally p . 384, 389-390, 634 Id. = also Elia v Erie Insurance a Y t a h_nge he defendant has the e defense, aer A.2d 657,659 (1993). When relevant burden of proving: (1) The truth of the defamatory communication. (2) The privileged character of the occasion on which it as as of comment published. (3) The character of the subject matter of defamatory public concern. 42 Pa.C.S.A. §8343(b). It is the were defamatory - The first issue is whether the statements ac mmun'rcation co plained of function of the trial court to determine whether the 276 282 is capable of a defamatory meaning. Maier =tt , 448 Pa.Super. A.2d 701, 704 (1995). Defamation can be defined as a ,,communication 671 which tends to harm an individual's reputation so as to lower him or her in the estimation of the community or deter third persons from associating or dealing at 660 with him or her:' Elia, 430 Pa-Super. at 390, 634 A.2d , citinZart?n er. 245, 482 A.2d 266 (1984). A Lehi h Count Humane Soc., 333 Pa.Sup defamatory if it ascribes to another conduct, character or a communication is also condition that would adversely affect his fitness for the proper conduct of his business, trade or profession. Gordon v. Lancaster Osteo athic Hos ital proper 1985). The nature of the audience is q?, 340 Pa.Super. 253, 489 A.2d 1364 14 =f -04 d FOI Previous Image Reflolmed to Correct possible Error (5) The understanding by the recipient of it as intended to be applied to the plaintiff. (6) Special harm resulting to the plaintiff from its publication. (7) Abuse of a conditionally privileged occasion. Id. See also Elia v. Erie Insurance Exchange, 430 Pa.Super. 384, 389-390, 634 A.2d 657, 659 (1993). When relevant to the defense, the defendant has the burden of proving: (1) The truth of the defamatory communication. (2) The privileged character of the occasion on which it was published. (3) The character of the subject matter of defamatory comment as of public concern. 42 Pa.C.S.A. §8343(b). The first issue is whether the statements made were defamatory. It is the function of the trial court to determine whether the communication complained of is capable of a defamatory meaning. Maier v. Maretti, 448 Pa.Super. 276, 282, 671 A.2d 701, 704 (1995). Defamation can be defined as a "communication which tends to harm an individual's reputation so as to lower him or her in the estimation of the community or deter third persons from associating or dealing with him or her." Elia, 430 Pa.Super. at 390, 634 A.2d at 660, citin Zartman v. Lehigh County Humane Soc., 333 Pa.Super. 245, 482 A.2d 266 (1984). A communication is also defamatory if it ascribes to another conduct, character or a condition that would adversely affect his fitness for the proper conduct of his proper business, trade or profession. Gordon v. Lancaster Osteopathic Hospital Ass'n, 340 Pa.Super. 253, 489 A.2d 1364 (1985). The nature of the audience is 14 a critical factor in determining whether the communication is defamatory, and, if the communication was not intended for a large audience or the publication is extremely limited, it is not defamatory. Maier, 448 Pa.Super. at 283, 671 A.2d at 704. Additionally, communications that may annoy or embarrass a person are not sufficient as a matter of law to create an action in defamation. Id. Plaintiff has failed to show that the statements in this case were defamatory. In looking at the facts in the light most favorable to the plaintiff, it is clear that there is insufficient evidence to prove defamation. In his deposition, Dr. Wenrich stated that, although his patients blamed him for not getting reimbursed for the x-ray services, their primary concern was not about what the statement said, but the fact that PBS did not reimburse them (Wenrich deposition, 66). Additionally, plaintiff failed to provide any examples during his testimony of how he has been exposed to ridicule or public hatred in the community.8 Finally, Dr. a Dr. Wenrich's testimony was as follows: Q: Is there anything of an example you can give how these statements exposed you to any type of ridicule or public hatred in the community? A: Well, it puts you on a defensive position. When you do an x- ray, you're not reimbursed. And the patient says, well, look at this, his x-rays are no good. So I don't get to hear all of this, but that's what I hear secondarily. Q: Who have you heard that from? A: I don't know if I can say who. It's been a lot of years. They're no longer doing it like that, by the way. Q: What do you mean, who is no longer doing? A: Blue Cross and Blue Shield. Q: 1 thought you were talking about the patients. So you can't name anyone specifically who you were just referring to. 15 Wenrich failed to show that the approximately 30-40 percent loss to his income was a result of these statements. Id. at 70. Plaintiff argues that pursuant to Pellagatti v. Cohen, 370 Pa.Super. 422, 536 A.2d 1337 (1987), the statements which tend to blacken a person's reputation concerning the practice of his profession are actionable without proof of special harm. However, even if this Court accepted that the statements made were defamatory, either per se or based on plaintiffs evidence, PBS would not be liable for the defamatory publication because it was made subject to a privilege and that privilege was not abused. Ella, 430 Pa.Super. at 391, 634 A.2d at 660, citing Chicarella v. Passant, 343 Pa.Super. 330, 337,494 A.2d 1109,1112-1113 (1985). "Communications made on a proper occasion, from a proper motive, in a proper manner, and based upon reasonable cause are privileged." Chicarella, 343 Pa.Super. at 337, 494 A.2d at 1113, quoting Beckman v. Dunn, 276 Pa.Super. 527, 536, 419 A.2d 583, 587 (1980). In Beckman, the Superior Court noted some examples of occasions giving rise to conditional privileges, including: (1) when some interest of the publisher of the defamatory matter is involved; (2) when some interest of the recipient of the matter, or a third party is involved; or (3) when a recognized interest of public is involved. Id. at 536, 419 A.2d at 587. In the instant case, the statements made were privileged because they were in publications that were sent to a select group of A: No. (Wenrich deposition, 66-67.) 16 patients who shared a common interest with PBS in the quality of Dr. Wenrich's care. An abuse of a conditional privilege occurs when the publication: (1) is actuated by malice or negligence; (2) is made for a purpose other than that for which the privilege is given (3) is made to a person not reasonably believed to be necessary for the accomplishment of the purpose of the privilege; or (4) includes defamatory matter not reasonably believed to be necessary for the accomplishment of the purpose. Id. at 537, 419 A.2d at 588. Plaintiff has failed to show that the statement PBS made in the letters to Dr. Wenrich's patients were actuated by malice or negligence. Plaintiff argues that because PBS did not make an actual determination regarding the quality of the x-ray equipment, the statement that the equipment was substandard was intentionally or negligently false, and thus precludes the use of conditional privilege to excuse the defamatory statement. Plaintiff focuses on the fact that in the letter PBS sent to Dr. Wenrich regarding the equipment and requesting that he submit samples, PBS indicated that the substandard nature of the plaintiffs equipment was not something that PBS had determined, but rather was nothing more than an assumption. While this is true and undisputed, it is also undisputed that this letter gave Dr. Wenrich fair warning that ?x the statement would be sent to his patients if he did not respond to the required request for x-ray samples. Additionally, Dr. Wenrich was afforded the opportunity to appeal this decision at that time, yet failed to do so until after the publications 17 i:1 containing the alleged defamatory statements were sent to his patients. Finally, as noted previously, it is completely within the jurisdiction of PBS to make such determinations of a Provider's quality of care based on his or her failure to abide by his or her contractual obligations. The statements were not false, nor were they actuated by malice or negligence. Instead, they were directly related to the purpose for which they were sent, which was to inform the patients why they were not receiving reimbursement for Dr. Wenrich's services. Furthermore, they were sent only to those patients to whom it was necessary for the accomplishment of that purpose. It is clear that there is no genuine issue of material fact regarding whether plaintiff has a claim for defamation against the defendant. Not only did plaintiff fail to show that the statements were in fact defamatory, but, even assuming that they were, the statements were privileged and PBS did not abuse that privilege. For the reasons stated above, defendant's Motion for Summary Judgment is granted and plaintiffs Complaint is dismissed with prejudice. 18 CHRISTIE, PABARUE, MORTENSEN AND YOUNG A Professional Corporation By: James A. Young, Esq./Michael J. Bums, Esq. Attorney I.D. Nos. 00213/62088 1880 JFK Boulevard, 10`h Floor Philadelphia, PA 19103 215-587-1600 LESLIE WENRICH, D.C. VS. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD Attorneys For: Defendant, Highmark, Inc., d/b/a Pennsylvania Blue Shield COURT OF COMMON PLEAS OF CUMBERLAND COUNTY CIVIL ACTION - LAW NO. 99-4000 PRAECIPE FOR JUDGMENT ON THE ORDER FOR SUMMARY JUDGMENT TO THE PROTHONOTARY: Kindly enter Judgment on the Order dated June 19, 2003 granting summary judgment in favor of the Defendant Highmark, Inc. d/b/a Pennsylvania Blue Shield and dismissing Plaintiff's Complaint with prejudice in the above-captioned case as no appeal was timely filed by plaintiff. CHRISTIE, PABARUE, MORTENSEN and YOUYQ A Profe sio morahon By: James A. Yung, Esquire Michael J. urns, Esquire Counsel for Defendant Highmark, Inc., d/b/a Pennsylvania Blue Shield Date: 7' oS 4203421 I 1 CHRISTIE, PABARUE, MORTENSEN AND YOUNG A Professional Corporation By: James A. Young, Esq./Michael J. Burns, Esq. Attorney I.D. Nos. 00213/62088 1880 JFK Boulevard, 10'h Floor Philadelphia, PA 19103 215-587-1600 LESLIE WENRICH, D.C. Vs. HIGHMARK, INC., d/b/a PENNSYLVANIA BLUE SHIELD Attorneys For: Defendant, Highmark, Inc., d/b/a Pennsylvania Blue Shield COURT OF COMMON PLEAS OF CUMBERLAND COUNTY CIVIL ACTION - LAW NO. 99-4000 CERTIFICATE OF SERVICE I hereby certify that the attached pleading or document was served upon the following counsel by first class U.S. Mail, postage prepaid, and addressed as follows: Spero T. Lappas, Esquire Serratelli, Schiff nan, Brown & Calhoon 2080 Linglestown Road, Suite 201 Harrisburg, PA 17110-9670 Dated: July 22, 2003 and AP By:, 4203421 MORTENSEN James A. Youn , Esquire Michael J. Bunts, Esquire Counsel for Defendant Highmark, Inc., d/b/a Pennsylvania Blue Shield a i ,?. ?? p `? ? ? i:?' .? ..? ?