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HomeMy WebLinkAbout86-1569LAW OFFICES xOYLE, MORRIS BC KERR ONE LIBERTY PLACE SUITE 4900 1650 MARKET STREET PHILADELPHIA, PA 19103 (215) 981-5700 TELECOPIER (215) 851-0436 DIRECT DIAL: (215) 981-5715 September 13, 1989 VIA FEDERAL EXPRESS The Honorable George E. Hoffer Cumberland County Courthouse Hanover Street Carlisle, Pennsylvania 17013 Re: Coleman v. Harleysville Mutual Insurance Com an Civil Action No. 1569 1986 Dear Judge Hoffer: I have been discussing settlement of this class action with plaintiffs' counsel. These discussions have been based on the preliminary rulings made by four Honor on August 2nd. However, Your Honor deferred ruling on, or agreed to take another look, at several factual or legal issues involving nineteen claims. Theseerha s nineteen claims involve a considerable amount of money, p P as much as $400,000. The issues and claims being considered further by Your Honor are: Estates of Bastian, - whether Patterson v.Nation- Dempsey and Koenig wide supports the proposition that decedents' minor children toll the running of the statute of limitations HOYLE, MORRIS & KE$a The Honorable George E. Hoffer Page 2 Estate of Cron - whether the decedent was employed or employable at the time of his death and whether claimant is entitled to work loss benefits Estate of Gibson - whether Harleysville received notice of this claim and whether the decedent's estate is entitled to recover work loss benefits Estate of Groff - whether Harleysville's denial of this claim was reasonable or unreasonable Estate of Hilpert - whether the decedent was insured under a "live" Harleysville policy at time of decedent's accident Estate of Kiser - whether this claim is barred by the statute of limitations based on date of accrual of full work loss benefits Estates of Matusky, - whether the bar of the Evans, Kiser and statute of limitations Sluck was waived by Harleysville's payment of benefits Estate of Meussner - whether decedent's lost income was such that this claim is barred by the statue of limitations Estate of Nuyianes - whether Harleysville's delay in paying benefits was reasonable HOYLE, MOBBIS 8c KEBB The Honorable George E. Hoffer Estate of Patterson Estate of Richie Estate of Saoud Estate of Talasky Estate of Thomas Estate of Tiller Page 3 - whether decedent's wages were such that this claim is barred by the statute of limitations - whether Harleysville's delay in paying this claim was reasonable and whether 18$ interest is owed whether Harleysville was provided with reasonable proof of lost income - whether Harleysville had paid full benefits or whether Harleysville's settlement of this claim was approved in prior litigation - whether additional 18$ interest is owed - whether this claimant is entitled to recover under Harleysville's policy and whether this claim should be dismissed from this action as it is currently being litigated in another jurisdiction A preliminary ruling for the Estate of Sterling was not made on August 2. We would appreciate it if Your Honor could advise us of your decision on that claim as well. A preliminary or informal ruling on the claims discussed above would greatly facilitate the parties' settlement discussions and may lead to a settlement of some or all of the claims of the plaintiff class. This would eliminate the need for Your Honor to write a formal opinion on those settled claims. RICHARD C. ANGINO NEIL J. ROVNER JOSEPH M. MELILI.O TERRY 9. H:YMAN DAVID L LUTZ MICHAEL E. KOSIK PAMELA G. SHUMAN CATHERINE M. MAHADY-SMITH RICHARD A. SADLOCK PATRICIA A. PACIFICO LAW OFFICES ANGINO ~L ROVNER, P.C. 4509 NORTH FRONT STREET HARRffiBURG. PENNA. 17110 17171 298-8791 FAR 17171 238-5810 January 18, 1990 Honorable George E. Hoffer Court of Common Pleas of Cumberland County Cumberland County Courthouse South Hanover Street Carlisle, PA 17013 In Re: Coleman v. Harleysville Mutual Insurance Co. No. 1569 S 1986 Dear Judge Hoffer: SOLOMON HURWITZ 1198519491 HURWITZ. KI,EIN, MEYERS do BENJAMIN Q949.19871 HURWITZ. KLEIN. BENJAMIN do ANGINO 11987.19781 BENJAMIN do ANGINO 1197519831 COUNSEL D2WIN BENJAMIN MACEY E. KLEIN Enclosed please find the very recent Opinion and Order of the Honorable Donald W. VanArtsdalen in the post-mortem work loss class action captioned Kromnick v. State Farm. In his 8pinion, Judge VanArtsdalen deals with many of the issues that are present in the Coleman class action that is currently before you. As you will recall, the Coleman case was tried in June, 1989, and preliminary decisions were reviewed with counsel at argument in August, 1989. In his Opinion, Judge VanArtsdalen concludes that interest commences to run from thirty days after the insurer received t e completed application for no-fault benefits. He deemed receipt of that document adequate proof of the fact and amount of loss sustained. In your__ liminary decisions rendered orally from th ch our` also used the date of e cling o~-the application its as the date of notice or purposes o commencement of interest. ec , °u --~~ne of the claims of the nine representative test cases to be barred by the statute of limitations even thought the earliest occurred in 1975, more than six years before the first class action was brought against State Farm. Judge VanArtsdalen held that because the insurer breached its fiduciary duty to the ins_ u~ rea by keeping silent on a avai a i i o wor oss a e s a of limita i s as o ed until commencement of the first c~lal~ action aw sui a ains at insurer. Third, Judge Van r s a e conc u es at as to the issue of attorney's fees, §107(1) of the No-Fault Act: Page Two January 18, 1990 Honorable George E. Hoffer "appears to make the award of attorney's fees mandatory where there are 'overdue payments' that are paid and the insurer has received notice that the claimant is represented by counsel. This section makes no mention as to the type of notice required, nor whether there can be class representation. Where, as here, a class action law suit is filed to assert claims for work loss benefits that have not been paid, I conclude that the serving of the complaint provides State Farm notice of representation of all class members for purposes of §107(1) of the No-fault Act... Reasonable attorney's fees, based on actual time expended is therefore to be paid by State Farm to Plaintiffs' attorneys." Judge VanArtsdalen also found that "At least after Freeze, State Farm had no reasonable foundation to deny class Plaintiffs' claims for work loss benefits together with statutory interest thereon. Consequently, attorney's fees should be awarded under §107(3) as well as under §107(1), the measure of such fees, under both Sections being the same; that is 'a reasonable fee based on actual time expended."' See, pages 60 and 61. Since this Opinion was only recently issued, having been filed on January 10, 1990, it was not available at the time trial or argument in the instant case. The Plaintiffs respectfully submit this Opinion as additional authority in support of their claims for basic work loss benefits, interest, and attorney's fees. Copies of this letter and enclosures are being forwarded to Alexander Kerr, Esquire, Counsel for Harleysville. Very truly yours, ~Gurn.t:QA. ~ . D l~rv~.ac~ Pamela G. Shuman PGS/j ks Enclosures cc: Alexander Kerr, Esq. w/enclosures ~. v xen~te C~~~x# ~#~ ~e~~~~X~~~t~ ~ ~ ~'~t~~~P ~tS~Xt~~ MILDRED E. WILLIAMSON DEPUTY PROTHONOTARY October 30, 1989 Richard C. Angino, Esquire 4503 North Front Street Harrisburg, PA 17110 RE: Hugh J. Coleman, et al v. Harleysville Plutual Insurance Company No . 52 N . D . ALI,OCA4'UR DOCICBT 1989 Dear Mr. Angino: 434 Main Capitol Building P.O. Box 624 Harrisburg, Pennsylvania 17108 (717) 787.6181 This is to advise that the following Order has been entered for the Petition for Allowance of Appeal for the above- captioned matter: "October 25, 1989, Petition Denied Per Curiam" Very truly yours, ~ Mildred E. Williamson Deputy Prothonotary MEW/pam xc: Honorable George E. Hoffer Honorable Edgar B. Bayley, Jr Alexander Kerr, Esquire Prothonotary - Cumberland County (No. 1569 Civil 1986] ~ RICHARD C. ANGINO NEIL J. ROVNER JOSEPH M. MELILLO TERRY S. HYMAN DAViD L. LUTZ MICHAEL E. KOSIK PAMELA G. SHUMAN DANTE J. P[CCIANO CATHERINE M. MAHADY-SMITH RICHARD A. SADLOCK e .~....-~ ANGINO 8c ROVNER. 4603 NORTH FRONT STREE HARRISBURG. PENNA. 1 7 t t (7 1 7l 238-6791 MON HURWIT~~ (~; ct9a6-ISasl P. v • HUR Z. KLEIN. MEYERS & BENJAMIN (1949-19671 T HURWITZ. KLE(N. BENJAMIN &~NOINO O c1967-19781 ~ NIN & ANOINO. 11978-19831 /V// I/~~IIVV February 19, 198' The Honorable George E. Hoffer Court of Common Pleas Cumberland County Courthouse Carlisle, Pennsylvania 17013 Re: Coleman v. Harleysville Mutual Insurance Co., In the Court of Common Pleas of Cumberland County, Civil Action - Law, No. 1569 S 1986 Dear Judge Hoffer: wIN E \CEY Enclosed please find the Stipulation and Settlement Agree- ment reached with regard to the no-fault post-mortem work loss class action captioned Gregory v. Harleysville, No. GD83-05012 (C.P. Allegheny). The settlement reached involves only the class members whose names are attached to the Stipulation as Exhibit "A." The only decedents included are those identified by Harleysville as suffering their fatal accidents from March 25, 1979, to October 1, 1984. At the present time, the issue of plaintiffs' attorney's fees is pending before the Court in Allegheny County, as is plaintiffs' Petition for Preliminary Approval of the Settlement. Those decedents whose deaths occurred before March 25, 1979, after October 1, 1984, and between March 25, 1979, and October 1, 1984, who were not identified by Harleysville are not included in the settlement in Gregory. Thank you for your consideration in this matter. Very truly yours, ~QnrnsQ.a..~. ~3~'Lt„t..hnan~~ Pamela G. Shuman LAW OFFICES PGS:tld Enclosure: Stipulation and Settlement Agreement cc: Alexander Kerr, Esquire (w/o enclosure) ~ MSH/Gregory.S-1 IN THE COURT OF COMMON PLEAS OF ALLEGHENY COUNTY, PENNSYLVANIA CYNTHIA GREGORY, Administra- trix of the Estate of Charles Gregory, Deceased, and CYNTHIA GREGORY, individually, on behalf of herself and all other persons similarly situated, CIVIL DIVISION No. GD 83-05012 CLASS ACTION Issue No. Plaintiffs, STIPULATION AND SETTLEMENT AGREEMENT vs. HARLEYSVILLE MUTUAL INSURANCE CO., Defendant Code - Civil Action Filed on behalf of Plaintiffs Counsel of Record for these Parties: Martha S. Helmreich, Esquire Pa. I.D. No. 37181 Litman Litman Harris Brown and Watzman, P.C. Firm #006 1701 Grant Building Pittsburgh, PA 15219 (412)456-2000 Richard C. Angino, Esquire Pamela Shuman, Esquire Angino and Rovner, P.C. 4503 North Front Street Harrisburg, PA 17110 (717)238-6791 STIPOLATION AND SETTLEMENT AGREEMENT Made, this ~~ day of January, 1987 by and between counsel for the individual plaintiff and the plaintiff class and counsel for the defendant, Harleysville Mutual Insurance Company ("Har- leysville"). "Plaintiff class" as used herein shall mean and include all and be limited to only those decedents identified on Exhibit A hereto, and their heirs, executors, administrators, successors, survivors, dependents, assigns, agents, and anyone purporting to act on their behalf. "Harleysville", as herein, shall mean the Harleysville Mutual Insurance Company, a company licensed in the Commonwealth of Pennsylvania to write and sell automobile insurance, with its principal place of business in Harleysville, Pennsylvania, and each and every of its prede- cessors, successors (by merger or otherwise), parents, subsid- iaries, affiliates, assigns, directors, officers, employees, and agents. WHEREAS, the Complaint and Amended Complaint in this civil action include allegations that defendant violated the Pennsyl- vania No-Fault Motor Vehicle Insurance Act, Act of July 19, 1974, P.L. 489, No. 176, Pa. Stat. Ann. tit. 40 §§1009.101 - 1009.701 (hereinafter referred to as "No-fault Act") by failing to pay full work loss benefits, as defined in §103 of the No-Fault Act (40 P.S. §1009.103), on behalf of certain "deceased victims" whose death resulted from injury arising out of the maintenance or use of a motor vehicle (40 P.S. §1009.103) as required by Sections 106, 201, 202 and 205 of the No-Fault Act. (40 P.S. 51009.106, 1009.201, 1009.202 and 1009.205); and WHEREAS, defendant Harleysville in its answer specifically denied that it improperly and unreasonably denied full payment of benefits, pleading that its policies of payment of no-fault benefits were developed in good faith, based on the existing law at the time of payment; and WHEREAS, by Order of July 30, 1986, the Court certified a plaintiff class in this action to consist of: Those deceased victims, who were residents of Pennsylvania, or their estates, where the death of the deceased victims occurred within or without Pennsylvania in the use and maintenance of a motor vehicle, who were entitled to work loss benefits under an insurance policy issued by Harleysville Mutual Insurance Company or under an assign- ment of said Company as the security for a deceased victim's work loss benefits whereby the said Company did not pay the entire amount due for work loss benefits. The aforesaid class shall embrace only those (a) Deceased victims, who by reason of their earnings being in such amount per month that they would receive the full amount of $15,000.00 in a period of fifteen months, and, prior to death, did not receive No- Fault benefits and their death took place no longer than 39 months prior to March 24, 1983. (b) Deceased victims who, by reason of their earnings being in such amount per month that they would receive the full amount of $15,000.00 in a period in excess of fifteen months, 2 but in no event longer than 24 months, and prior to death did not receive No-Fault benefits, and death occurred no longer than 48 months prior to March 24, 1983. (c) Deceased victims who died on or after March 24, 1983, but before October 1, 1984. WHEREAS, the plaintiffs have engaged in comprehensive discovery relating to the payment and non-payment of benefits to putative members of the certified class; and WHEREAS, Harleysville filed a Motion to Revoke Class Certification, which motion was denied by the Court on December 8, 1986; and WHEREAS, contested issues of law and fact exist, concerning the matters settled, including issues both heard and unheard; and WHEREAS, the defendant is entering into the Stipulation and Settlement Agreement to terminate the controversy between the individual plaintiff, the members of plaintiff class, as identi- fied on Exhibit A hereto, and the defendant concerning the matters settled, and to avoid the expense, inconvenience and distraction of further litigation; and WHEREAS, the execution of this stipulation and settlement Agreement does not constitute an admission by defendant Harleys- ville of liability for principal or interest with respect to the claims that were made or could have been made by the individual plaintiff and the members of the plaintiff class; and WHEREAS, the individual plaintiff and the members of plaintiff class as identified on Exhibit A hereto, enter into 3 this Stipulation and Settlement Agreement to terminate all controversy concerning. the matters settled with the defendant with the full understanding of the terms of such settlement and in recognition of (1) the existence of contested issues of law and fact, (2) the risks of litigation, including likely appeals, and (3) their determination that the compromise and settlement upon the terms agreed upon are in the best interests of and will substantially benefit the representative plaintiff and the plaintiff class and any beneficiaries of the settlement; NOW, THEREFORE, it is hereby agreed by and between the parties to Civil Action No. GD 83-5012 that all claims for relief which are or could have been asserted in this action by the named plaintiff and the members of the class, as identified on Exhibit A hereto, be settled and compromised, upon entry of an Order by the Court finally approving this Stipulation and Settlement Agreement, as follows: 1. Harleysville shall deliver to counsel for the plain- tiffs, on or before December 31, 1986, an amount representing the agreed amount of damages in compromise of all claims, including principal and accumulated interest, of the individual plaintiff and the plaintiff class identified on Exhibit A hereto, that amount being $2,176,500; which amount, together with the interest accruing thereon, shall constitute the Settlement Fund; 2. This Settlement Fund shall be held in escrow in an interest-bearing account pending the Court's approval of distri- bution thereof. 4 3. The amount to be distributed to each class member from the Settlement Fund shall be determined by the plaintiffs, subject to Court approval. 4. The issue of plaintiffs' attorney fees and expenses, both as to amount and as to responsible party, shall be deter- mined by the court in the event the parties are unable to reach agreement with respect thereto. 5. For and in consideration of the Settlement Fund of $2,176,500, the individual plaintiff and members of the plaintiff class, as identified on Exhibit A hereto, remise, release and forever discharge defendant Harleysville from any and all manner of actions, causes of action, suits, debts, dues, sums of money, accounts, reckonings, bonds, bills, specialties, covenants, contracts, controversies, agreements, promises, variances, trespasses, damages, judgments, extents, executions, claims and demands of whatsoever nature, in law or in equity, direct or indirect, known or unknown, matured or not matured, including for contribution and/or indemnity, that the individual plaintiff and members of the plaintiff class ever had, now have, or hereafter can, shall, or may have against defendant Harleysville, and its past or present officers, directors, supervisors, and the assigns of any such person or corporation with respect to any and all matters which could have been alleged by the individual plaintiff and members of the plaintiff class in this action, subject only to the express limitations of paragraph 6 hereafter. 5 6. The foregoing general release by plaintiffs and members of the plaintiff class, as identified on Exhibit A hereto, and the execution of this agreement by the undersigned do not constitute a release by plaintiff and members of the plaintiff class, as identified on Exhibit A hereto, of any claims by them for attorney fees and expenses against Harleysville. 7. Each of the parties reserves the right to withdraw from this Stipulation and Settlement Agreement if it or any portion of it is disapproved by the Court or disapproved pursuant to an appeal. 8. This Stipulation and Settlement Agreement supersedes any and all other previous negotiations, communications, offers, representations or agreements, either verbal or written, between the parties hereto and contains the entire agreement of the parties with respect to the subject matter hereof. Any modifi- cation of this Agreement shall be null and void unless approved by written agreement executed by counsel for all parties which are signatory hereto. 9. This agreement is to be construed in accordance with the laws of the Commonwealth of Pennsylvania. 10. The undersigned each represent that he or she is authorized to execute the agreement and take all steps to effectuate this settlement on behalf of the party each repre- sents, and that he or she will -take all steps on behalf of such party that the Agreement contemplates. 6 IN WITNESS WHEREOF, counsel for the aforesaid parties; intending to be legally bound hereby, have caused this Stipula- tion and Settlement Agreement to be executed as of the day and year aforesaid. Dated: °~~ «~~ LITMAN LITMAN HARRIS BROWN HOYLE, MORRIS AND RERR AND WATZMAN, P.C. ANGINO AND ROVNER, P.C. By. Attorneys for and Plaintiff plaintiff s ~C~_ By Cynthia G eg y McCann WEIS AND WEIS .~ By ' Attorneys for Defendant, Harleysville Mutual Insurance Company 7 MSH/Gregory.ExA Gregory v. Harleysville Mutual Insurance Co. S_TIPDLATION AND SBTTLEMENT AGREEMENT EXHIBIT A Class/Members Claimants Included in Settlement - Listed by Name of Decedent Allanson, Lars E. Allen, Robert L. Allenbaugh, Gregory Angstadt, Julia Armstrong, Gordon Bailey, Lincoln Beck, Richard A. Beeman, Elwin Beeman, John Belin, Robert Bensinger, Woodrow Benton, Jeffrey R. Bodnar, Frank Brinkley, Michael, A. Britt, Gary Brodar, Elise Browne, Barbara Buck, William Burns, Michelle EXHIBIT A Campbell, Marissa D. Carson, Susan Coleman, Gary T. Connor, William Covell, Constance E. Crammer, Laura S. Daubenspeck, Charlotte Dienner, Susan Ada Dietrich, Bruce Dunkelberger, Scott Durkoske, Jane Dushko, Margaret Ann Eberly, Marion Eger, Rim Joy Egger, George English, Raymond Eshelman, James F. Figley, David E. Fisher, John J. Frantz, Nancy Fritz, Ralph F. Gannon, Timothy Gehman, Robert Genovese, Pamela Sue Gregory, Charles L. Grundusky, Thomas 2 Hadden, Jeanette Hall, William B. Hamm, Michael L. Hazlett, Viola Henderson, Curtis Hershey, Brian G. Hinton, Russel Hoffman, Jeffrey Horsman, Stephen Horst, Ammon B. Housel, Kenneth Hovis, R. Basil Hurst III, Oliver R. Irwin, John L. Jackson, Barbara Johnson, Charles G. Johnson, Willie F. Joyce, Thomas Kauffman, Dorothy Kauffman, Homer Kauffman, Louis Kelly, Karen Jean Riester, John W. Rile, Stephen Kinner, Debra L. Ritzmiller, Janet M. 3 Rnowlan, Martha L. Rroboth, Randy F. Ruklis, Joseph Lane, Robert Latieri, David Leibig, Debrene Leonzi, Stella Levan, Judith E. Lileck, Aelen M. Lilly, Randy L. Lissfelt, Evelyn Mackall, Paul C. Malinovsky, Bernard Markey, John C. Maye, Martin McGorry, John M. McNair, Douglas Meredith, Norman Miller, Bruce Miller, Desmond Miller, Janice E. Miller, Rim Miller, Thomas Mitchell, Andrew Nekusa, Margaret Nieder, Michael L. 4 Nolan, Rara Nowland, Carrie O'Neill, Grace Pappa, Jennifer Parisano, John Philips, Joseph A. Pomerantz, David Portas, David Quinn, James Ranck, Clifton Reese, William Reinhard, David J. Reinhard, Mary Lou Rhoad, Cindy M. Rhodes, Steven Rossi, Anthony Rowland, June R. Rumberger, Annabel Ruscillo, Michael Sass, Joseph J. II Saunders, Barbara Schuler, J. David Shaffer, Judith L. Shaul, Revin Andrew Shellhamer, David Shellhamer, Patricia 5 Sigler, Lisa R. ,Skipper, Richard C. Smart, Raren T. Snarler, Joseph W. Snyder, Teri Sprout, Josephine Stephens, Harry P. Taylor, Grace Thomas, Dennis Tirjan, Tamara Tobias, Pearl Tokack, Nicholas Tully, Norma A. Turner, Robert H. Urban, Bertha Vandyne, Olive Vandyne, Robert J. Wallace, Donald Warcholak, Pamela R. Warner, Revin C. Watts, Laura Lee Weitzel, Cheryl White, James F. Wilson, Shirley Wirick, Richard E. 6 M • r ~ Woodell, Eric Yewdall, Raymond B. RICHARD C. ANOINO NEIL J. ROVNER JOSEPH M. MELILLO TERRY S. HYMAN DAVID L. LUTZ MICHAEL E. KOSIK PAMELA O. SHUMAN DANTE J. PICCIANO CATHERINE M. MAHADY-SMITH RICHARD A. SADLOCK LAW OFFICES ANGINO 8c ROVNER, P,G 4803 NORTH FRONT STREET HARRISBURG, PENNA. 17 i I p (7I 7) 238-6791 June 30, 1987 The Honorable Judge George E. Hoffer Court of Common Pleas Cumberland County Courthouse Carlisle, Pennsylvania 17013 SOLOMON HURWITZ (19E6-19491 HURWITZ, KLEIN. MEYERS & BENJAMIN (1949-19871 HURWITZ, KLEIN, BENJAMIN & ANOINO 11987-1978) BENJAMIN & ANOINO, P,C. (1976-1983Y COUNSEL IRWIN BENJAMIN MACEY E. KLEIN Re: Coleman v. Harleysville Mutual Insurance Com any No. 1569 S 1986 (C.P. Cumberland) Dear Judge Hoffer: The instant class action seeking to recover no-f ult post- mortem work loss benefits was commenced on May 24, 198~t There- after, on June 16, 1986, defendant filed Preliminary Objections alleging the pendency of a prior action captioned Gregory v. Harleysville Mutual Insurance Co , No. GD 83-05012 (C.P. Allegheny). On October 8,.1986, argument was held on defendant's Preliminary Objection. No decision has been rendered to date. Settlement in Gregory v. Harleysville was reached in Decem- ber, 1986, but only as to decedents who were identified by Harleysville and whose deaths occurred from March 24, 1979, to September 30, 1984. That settlement does not include decedents whose deaths occurred before March 24, 1979, or after September 30, 1984, nor does it include decedents not identified by Harleysville whose deaths occurred from March 24, 1979, to September 30, 1984. On January 26, 1987, plaintiffs filed an Amended Answer to defendant's Preliminary, Objection stating these facts. Further, at your request, by cover letter dated February 19, 1987, we forwarded to you a copy of the Stipulation and Settlement Agreement. The Honorable Silvestri Silvestri recently decided the issue of plaintiffs' attorney's fees. A copy of Judge Silvestri's May 20, 1987, Opinion and Order is enclosed for your information, ordering Harleysville to pay all of plaintiffs' attorney's fees because of its lack^of a reasonable foundation to deny the claims of class members. Petition for Approval of the Settlement is being filed in Gregory to~cover only the claimants enumerated in the Stipulation and Settlement Agreement. We are hopeful of resolving the rest of the post-mortem work loss claims against Harleysville through the instant action. The Honorable Judge George E. Hoffer Cumberland County Courthouse Re: Coleman v. Harleysville No. 1569 S 1986 June 30, 1987 Page 2 If there is additional information that you desire, please do not hesitate to contact us. Thank you for your consideration in this matter. Very truly yours, T ~R/YYZL~t.~ ~ - ~5-~uyYlC~.~~ Pamela G. Shuman PGS:tld Enclosure cc: Alexander Kerr, Esquire (w/o enclosure) ~. IN THE COURT OF COMMON PLEAS OF ALLEGHENY COUNTY, PENNSYLVANIA CYNTHIA GREGORY, Administratrix of the Estate of Charles Gregory, Deceased, and CYNTHIA GREGORY, individually and on behalf of herself and all other persons similarly situated, Plaintiff, v. HARLEYSVILLE MUTUAL INSURANCE COMPANY, Defendant. CIVIL DIVISION CLASS ACTION No.GD83-5012 Issue No. Code OPINION AND ORDER OF COURT Filed by HONORABLE SILVESTRI SILVESTRI JUDGE i May 20, 1987 Copies to Martha Helmreich, Esq. Richard C. Angino, Esq. (Hbg) Richard J. Federowicz, Esq. Alexander Kerr, Esq. (Phila) f ~ - ' +~ ~ OPINION SILVESTRI, J. We have before us plaintiff's counsel's petition for award of attorney's fees in a class action brought pursuant to the former 1 Pennsylvania No-fault Motar Vehicle Insurance Act (hereinafter the No-fault Act.) Plaintiff, Cynthia Gregory, filed a complaint in assumpsit as a class action on March 24, 1983, against Harleysville Mutual Insurance Company, seeking maximum wage loss and survivors' loss benefits, as those terms are defined by the No-fault Act, under 2 a policy issued by Harleysville. It was plaintiff's position that defendant Harleysville engaged in the practice of denying maximum work loss benefits available under the No-fault Act to its insureds by "setting off" the maximum available "survivor's loss" benefits against the "work loss" benefits. Plaintiff sought to represent all those insureds of ~ Harleysville who had been "denied the maximum monetary amounts of work loss benefits and/or survivor's loss benefits" by Harleysville's practice. Plaintiff maintained that this was a violation of the No-fault Act and was without reasonable foundation; she sought declaratory, injunctive and monetary relief in addition to 18~ interest on the sum owed, reasonable attorneys' fees, and costs. 1 40 P.S. §1009.101 et seq.; 1974, July 19, P.L. 489, No. 176, effective in 12 months; repealed 1984, Feb. 12, P.L. 26, No. 11, §8(a) effective Oct. 1, 1984. 2 Harleysville filed preliminary objections to plaintiff's complaint which were sustained in part. Plaintiff then filed an amended complaint in June 1983 to which Harleysville filed an answer and new matter. ~/ K ~~ Harleysville admitted that it engaged in the "set-off" practice but denied that its policy was without reasonable foundation. On the contrary, Harleysville maintained that, for a period of time prior to November 1982, it complied with the law as set forth in Pontius v. U.S. Fidelity & Guaranty Co., No. 2702-S-1977 (Dauphin Co., April 27,'1981), which case, according to Harleysville, approved of the "set-off" policy. Harleysville then allegedly abandoned the "set-off" policy in November of 1982 in light of decisions being handed down by the appellate courts. After the pleadings were closed, but before a motion for class certification had been presented, Harleysville petitioned this court to dismiss or, in the alternative, stay this action pending the outcome of a class action captioned Keylor v. Harleysville Mutual 3 Insurance Co. filed in Dauphin County involving a similar class and relief. On December 21, 1983, this court entered an order staying this action. In January 1985, the court of common pleas of Dauphin County denied certification in the Keylor action; in May 1986, the Superior Court affirmed the trial court's ruling. Thereafter, on June 1, 1986, this court issued an order setting the date for the 4 hearing on class certification. 3 Keylor v. Harleysville Mutual Insurance Co., No. 2189 S 1982 (Dauphin Co.). 4 No activity is apparent from the docket after the stay was entered in this case until the court's June 1, 1986 order, except for the withdrawal and re-entry of appearance of Harleysville's counsel and the entry of appearance of plaintiff's co-counsel. 2 tr 1, r ~~ .. The hearing was held. on class certification and this court subsequently entered an order on July 30, 1986 certifying the action as a class action. The class included all insureds of Harleysville who were residents of Pennsylvania and who were entitled to and had 5 been denied maximum work loss benefits under the No-fault Act; the relief was limited to money damages only. Harleysville filed a motion to revoke class certification which was heard and denied immediately prior to trial on December 8, 1986. At trial, plaintiff presented one witness; after a half day of testimony, the parties settled the action for a sum in excess of two million dollars, representing payment of the full amount for work loss benefits to each member of the class, with the 18% interest payable thereon being compromised at 60$ of the amount then due. The No-fault Act, as well as the class action rules of the Pennsylvania Rules of Civil Procedure, provide that the court may award attorney's fees under certain circumstances. Since the parties involved herein could agree neither on the source of the fees to be awarded nor the amount thereof, this court held a hearing on plaintiff's counsel's petition for award of attorney's fees. It is based upon the evidence presented at this hearing that we now determine the amount of the fee to be awarded plaintiff's counsel, and the source of the payment of the fee. 5 The class consisted of three subclasses, which were delineated by date of death and monthly income earned. 3 T r ` I Rule 1716 of the Pennsylvania Rules of Civil Procedure, which governs counsel fees in class action cases, provides that "where the court is authorized under applicable law to fix the amount of counsel fees..." it must consider several factors when so doing. The class action rules themselves do not authorize counsel fees to be awarded as ~ matter of law, but rather guide the court in determining the amount of the fee where there is authority therefor. It is well-established that counsel fees may not be awarded by the court unless there is statutory authority or an agreement between the parties so providing. 6 202, 421 A.2d 1219 (1980). See Paul v. Paul, 218 Pa. Super. 6 It has also been a generally recognized exception to this rule in Pennsylvania that counsel may recover a fee when his effort in the litigation has resulted in the creation of a "common fund" for those he represents. See Estate of Wanamaker, 314 Pa. Super. 77, 460 A.2d 824 (1983); see also _Nagle v. Pennsylvania Insurance Dept., 46 Pa. Cmwlth. 621, 406 A.2d 1229 (1979), rev'd on other grounds, 499 Pa. 139, 452.A.2d 230 (1982). However, this exception is not applicable in the instant case. Our Supreme Court has stated: "...the 'common fund' exception is narrowly applied and is usually invoked to protect the administration of estates or corporate property from illegal or fraudulent waste or dissipation when the 'fund' itself is before the court." International Organization of Master, Mates and Pilots of America, Local No. 2 v. International Organization of Master, Mates and Pilots of America, Inc., 497 Pa. 102, 439 A.2d 621, 627 (1981). In the case before us the No-fault Act provided for recovery of specific benefits by each class member; the action was brought to force Harleysville to comply with the Act.. A common fund has not been created; rather, the class members have recovered on their individual claims which have already been determined by statute. We therefore need not consider this exception. 4 ~' '` ,, ~ This action was brought pursuant to the No-fault Act; that statute does provide for the award of attorney's fees in certain situations. The applicable section provides: 1009.107 Attorney's fees and costs Fees of claimant's attorney.-- (3) If, in any action by a claimant to recover no-fault benefits from an obligor, the court determines that the obligor has denied the claim or any significant part thereof without reasonable foundation, the court may award the claimant's attorney a reasonable fee based upon actual time expended. We must, then, determine from the evidence presented whether Harleysville denied the various claims of the plaintiff class members without reasonable foundation for doing so. The evidence not only establishes that Harleysville acted without reasonable foundation in denying these claims, it also demonstrates Harleysville's complete and total disregard for the provisions of the No-fault Act and for certain appellate court decisions rendered by the Superior and Supreme Courts. For the reasons set forth below, we determine that all counsel fees are to be assessed against defendant Harleysville pursuant to §1009.107{3) of the No-fault Act. The No-fault Act became effective July 1975 and was passed for the purpose of establishing "at reasonable cost to the purchaser of insurance, a Statewide system of prompt and adequate basic loss benefits for motor vehicle accident victims and to survivors of deceased victims." 40 P.S. §1009.102(b). The insurance regulations found at 31 Pa. Code 66.121 required the insurance carrier to notify its insureds by letter or brochure of the extent and conditions of 5 ~ h S ~ 7 ~, r coverage imposed by the No-fault Act upon its adoption. The regulations included a sample form letter which the insurance department had concluded satisfied the minimum requirements for such notice. Included in the sample letter is the following language: C. You will not need a lawyer to collect your No-Fault benefits. If you are injured, (contact your insurance company or your insurance agent] to get claims forms. You should be paid within 30 days after the company receives completed forms from all related parties.... The No-fault Act itself provides that: ...No-fault benefits are overdue if not paid within 30 days after the receipt by the obligor of each submission of reasonable proof of the fact and amount of loss sustained.... 40 P.S. §1009.106 (a) (2) . Basic loss benefits under the No-fault Act include work loss benefits and survivors loss benefits. 40 P.S. §1009.202(b) and (d) set forth the limits of the benefits: §1009.202 Basic loss benefits (b) Work loss limits.--Work loss, as defined in section 103, shall be provided: (1) up to a monthly maximum of: (A) one thousand dollars ($1,000) multiplied by a fraction whose numerator is the average per capita income in this Commonwealth and whose denominator is the average per capita income in the United States, according to the latest available United States Department of Commerce figures; or (B) the disclosed amount, in the case of a 7 Insurers were required to send said notices no less than 30 days before the effective date of the Act. 6 ,. named insured who, prior to the accident ~, - resulting in injury, voluntarily discloses his actual monthly earnings to his obligor and agrees in writing with such obligor that such sum shall measure work loss; and (2) up to a total amount of fifteen thousand dollars ($15,000). (d) Survivors losses.--Survivors loss, as defined in section 103 shall be provided in an amount not to exceed five thousand dollars ($5,000). Said benefits are defined in Section 103 of the No-fault Act as follows: "Survivors loss" means the (A) loss of income of a deceased victim which would probably have been contributed to a survivor or survivors, if such victim had not sustained the fatal injury; and (B) expenses reasonably incurred by a survivor or survivors, after a victim's death resulting from injury, in obtaining ordinary and necessary services in lieu of those which the victim would have performed, not for income but for their benefit, if he had not sustained the fatal injury. "Work loss" means (A) loss of gross income of a victim as calculated pursuant to the provisions of section 205 of this act; and (B) reasonable expenses of a victim for hiring a substitute to perform self-employment services, thereby mitigating loss of income, or for hiring special help; thereby enabling a victim to work and mitigate loss of income. Section 205 of the No-fault Act provides detailed instructions for calculation of work loss benefits. The section sets forth three methods of determining the amount due based upon the employment history of the victim; that is, whether they were "regularly 7 • i r ~, employed" (~205(a)), "seasonably employed" (~205(b)) or "not employed" (~205(c)). Section 205(d), Definitions, provides further specific directions for calculation of benefits based upon "probable annual income"; ~205(d)(C) delineates the method for calculating the "probable annual income" of "a victim who has not previously earned income from work." Section 205 has, like the balance of the No-fault Act, been in effect since July of 1975. In April of 1979, the Superior Court handed down the decision of Heffner v. Allstate Insurance Co., 265 Pa. Super. 181, 401 A.2d 1160 (1979), wherein it concluded that the insured's spouse was "entitled to recover work loss benefits as the survivor of a deceased victim under the No-fault Motor Vehicle Insurance Act...." 401 A.2d at 1166. At the same time, the Superior Court also ruled (unreported opinion - 80 March Term, 1978) based upon its Heffner decision, that the trial court in the case of Pontius v. United States Fidelity and Guaranty Company, No. 2702-S-1977 (Dauphin County), was in error in ruling that the administrator of the estate of a deceased victim could not maintain an action for work loss benefits under the No-fault Act. Thus, after April of 1979, the law in Pennsylvania was that survivors of deceased victims were entitled to receive work loss benefits as that term was defined under the No-fault Act. It is fundamental that "until (a Superior Court] decision should be overruled by the Superior Court itself or over-ruled by the Supreme Court, it is still the law of this Commonwealth...." Townsend Trust, 349 Pa. 162, 168, 36 A.2d 438, 441 (1944); see also Baker v. Aetna Cas. & Sur. Co., 309 Pa. Super. 81, 454 A.2d 1092 (1982). 8 ,, However, the testimony at the hearing on attorneys' fees establishes that Harleysville had a different understanding of this rule. -. Prior to the Superior Court's Heffner decision in 1979 Harleysville did not pay wage loss benefits in fatality cases at all. The testimony of Carl Maio, assistant vice-president for Harleysville and former assistant general counsel of Harleysville, established that Harleysville did not abide by the Superior Court's opinion in Heffner, which required such payment after April 12, 1979. When asked to explain Harleysville's practice, Maio stated: A. At that posture it was our information that the Superior Court decision was going up on appeal. Part of our policy was that if a case was going on appeal, we would not do anything to disturb the existing policy. If the case is not going up on appeal, then we would follow that Court's decision. Tr. 482. Additionally, plaintiff's exhibit 8C, a memorandum dated May 3, r 1979, from Harleysville's vice-president of claims, A. Andrew Tignanelli, to "All Pennsylvania District Claim Officers," further illustrates Harleysville's position: It states, inter alia, ...We should therefore take the position in all cases involving this question [payment for "lost income benefits"] that we will not voluntarily pay the additional $15,000 until such time as the Supreme Court has resolved the issue.... The Heffner case did go up on appeal; it was consolidated with Pontius v. United States Fidelity & Guaranty Co., supra, and the Supreme Court, 491 Pa. 447, 421 A.2d 629 (1980) affirmed the decisions of the Superior Court in both cases, thus requiring payment of work loss benefits to survivors of deceased victims (Heffner) and their estates (Pontius). Maio testified that after 9 M Y • ' the Supreme Court Heffner decision in September of 1980, and prior to the decision of the Dauphin County Court for the remanded Pontius case in April 1981, it was the policy of Harleysville to pay a total of $20,000 to survivors of deceased victims, which sum represented $5,000 in survivor's loss benefits and $15,000 in work loss benefits. (Tr. p. 486). 8 Plaintiff's exhibit 9 supports Maio's claim that, in part, Harleysville abided by the law. Harleysville's official policy after the Supreme Court's Heffner decision conceded that survivors of the insureds were entitled to some work loss benefits, as the memo entitled "Pennsylvania No-fault - Work Loss Benefits to Deceased Victim's Survivors" indicates. The November 5, 1980 memo states in part: On September 26, 1980 the Pennsylvania Supreme Court ruled in the matters of Heffner v. Allstate and Pontius v. U.S.F.& G. that survivors of deceased victims are entitled to work loss benefits.... * * * * Whom do we pay? We pay to survivors as defined in the Act. The spouse of the deceased victim is presumed to be a survivor...* *emphasis added. 8 Plaintiff's Exhibit 9 is a memorandum dated November 5, 1980 from David Kennedy, "unit manager" of Harleysville, to "All District Claim Managers." • 10 ., However, less than two weeks after the date of this memo, David Kennedy sent another letter, Plaintiff's Exhibit 8B, to district claim manager Clarence Bechtel concerning Kevin Warner, an insured of Harleysville who was fatally injured in May 1979 and for whom a 9 PIP application had been filed. The letter stated, inter alias Do not make wage payments on this claim until you have a demand for same from the widow or her attorney. She is presently residing in Florida and we do not have to abide by the Pennsylvania Unfair Claims Practices Acts for nonresidents of the state.... As we have already noted, the No-fault Act and the applicable insurance regulations require only that an insured provide the insurer with reasonable proof of the loss and verify the information in order to be eligible for benefits pursuant to the No-fault Act. There is no requirement that survivors make "demands" for the benefits which accrue to them as a matter of law. Harleysville's position as manifested by the above quoted letter was in direct conflict with the No-fault Act and the Heffner decision. Harleysville's unique interpretation and application of the No-fault Act does not confine itself to the Warner claim, however. Kennedy's same November 5, 1980 memo to "All District Claim Managers", in addition to admitting that wage loss benefits are due to survivors of deceased insureds, also stated: ...There shall be no payment of work loss benefits to an estate of the deceased. The one exception is when the survivor(s) is a minor. In such instances, the benefits shall be paid to the personal representative 9 Warner was a resident of Pennsylvania who was employed at the time of his accident and was survived b~ his spouse. 11 of the estate as a wage loss benefit under the no-fault coverage of our. policy. (Emphasis ours.) There is no language in the No-fault Act concerning work loss benefits which differentiates between decedents which have been survived by minors and those which have not. The Supreme Court in Heffner, as we have already noted, consolidated for argument and heard Pontius V. United States Fidelity & Guaranty Co.;based upon its rationale the Supreme Court affirmed the order of the Superior Court in Pontius which had ruled that the trial court was in error in holding that there was no cause of action for work loss benefits in a claim made by the administrator of the estate of a decedent. Thus, after the Supreme Court's Heffner decision, it was likewise the law in Pennsylvania that estates of insured decedents were entitled to and could maintain a cause of action for work loss benefits under the No-fault Act. Harleysville's position that only estates with minor survivors could receive said benefits is again without any foundation in either the No-fault Act or the Heffner 10 decision. In the November 5, 1980 memo, Harleysville also advised that it would pay no "survivor's loss" benefits unless "the deceased had been producing income and if the survivor qualifies as defined in 10 It is interesting to note that in spite of the Supreme Court's Heffner decision, the Dauphin County court, upon remand, concluded that the estate was not a survivor, but nevertheless, because the administrator of the estate was also the spouse, it would permit the administrator to recover work loss benefits even though "he elected to claim on behalf of the estate." Thus, while the Supreme Court acknowledged implicitly the existence of a cause of action for work loss benefits brought on behalf of an estate, the trial court, sua sponte, ruled otherwise. 12 ' the Act." (emphasis in original) There is no mention in the memo as to the necessity that decedents be producing income in order to qualify their survivors for work loss benefits. Nor is there any mention in the Heffner Supreme Court decision itself that requires the decedent to have been employed at the time of the accident in order to qualify any survivors for either survivor's loss or work loss benefits. But, more importantly, as we pointed out at the beginning of this opinion, the No-fault Act has specific provisions for calculation of work loss benefits when "a victim...is not employed when the accident resulting in injury occurs...." (Section 205 (c) of the No-fault Act). Nevertheless, Harleysville's Kennedy generated a series of memorandums in November of 1980 which advised various district claim managers to deny, based upon the Supreme Court's Heffner decision, any claims in which the decedent was unemployed at the time of the accident. Plaintiff's exhibit 11D, dated November 13, 1980, states Suffix #1 - Raymond English - PIP Resist any claim for loss of wages due to the recent decision by the Supreme Court in the matter of Heffner vs. Allstate. Mr. English was not employed at the time of his death and therefore earned no wages... Plaintiff's exhibit 13, dated November 18, 1980, states, inter alia Suffix #2 Martha L. Knowlan PIP Since Mrs. Knowlan was unemployed at the time of her death, a claim for wage loss benefits should be denied.... Plaintiff's exhibit 11-E-1, dated November 24, 1980, states: Suffix #3 Laura Crammer PIP Mrs. Crammer was unemployed at the time of her death. We should not honor any claim for loss [sic] wages based on the premise that she was unemployed.... 13 There was no reason, in light of the explicit language of the No-fault Act, to take a position such as Harleysville did in regard 11 to the above claims. The Supreme Court's Heffner decision makes no reference to any "set-off". The decision, however, remanded the Pontius case back to the Court of Common Pleas of Dauphin County for further proceedings. The trial court thereafter issued an opinion (hereinafter Pontius II) wherein it concluded that 1) an administrator of an estate could not maintain an action for work loss benefits since an estate was not a survivor as defined in the No-fault Act, 2) 18$ interest is due on any overdue claims regardless of the "good faith" or "reasonableness" of the insurer's position, 3) counsel fees will be awarded in the action for that period during which the insurer's position was without reasonable foundation, 4) punitive damages are not recoverable under the No-fault Act, 5) the case could not proceed as a class action, and 6) the court would not permit the stacking of the insured's policies to enable greater recovery. The court makes no mention in its opinion regarding the rationale for the deduction of survivor's loss benefits from work loss benefits; nor does it refer to any authority including the Supreme Court's Heffner decision, which would provide the basis for such a calculation. The court, in its order, merely states: AND NOW, April 27, 1981, plaintiff is hereby awarded ... $10,000 (maximum work loss less maximum survivor's loss already paid) with interest at a rate of 18$ per annum.... 11 There were a total of eight class members who were denied work loss benefits solely for the reason that they were unemployed at the time the accident occurred. 1.4 Based upon the Dauphin County court's unexplained and unsupported order, Harleysville immediately adopted its "set-off"-, policy by which it would pay a maximum of $5,000 in survivor's loss benefits and $10,000 in work loss benefits. Kennedy sent out a memorandum dated May 26, 1981, to district claim managers stating that Harleysville would "follow the order of the Court in our own cases. Maximum Work Loss Benefits shall be reduced by Survivor's Benefits." There was also testimony by Maio that Harleysville relied upon "part of the Heffner decision" in promulgating the above "set-off" policy. When asked by this Court to quote the Heffner language supposedly supporting the "set-off" policy, Maio quoted 421 A.2d at 636, which states: It must be kept in mind that the Act sets monetary limits of $15,000 for the recovery of work loss benefits and $5,000 of survivor's loss benefits. If actual losses do not reach or exceed these limits, the full amounts of / these basic loss benefits need not be paid. Tr. 516-517. It is obvious that no reasonable interpretation of this language could result in the formulation of Harleysville's "set-off" policy. No doubt realizing this, counsel for Harleysville in his redirect examination of Maio quoted additional language from that same page of Heffner: Q ...There is the following language. "As we view the Act, the decedent's contribution of income under survivor's loss recovery shall be excluded from the amount recovered under work loss. In this manner both basic loss benefits will complement rather than duplicate each other." Q Was that also part of the language of this opinion in 15 ,. which Harleysville relied in establishing its setoff policy? A Yes, exactly. Tr. 552. We consider Harleysville's interpretation of this language of the Heffner decision to be completely without merit. The above quoted language appears at the end of an opinion wherein the court considers the possibility of "double recovery" and points out, by 12 way of quotation from a treatise on the No-fault Act, that: In the case of work loss...the Act is simply providing a certain measure of Survival Act damage, on a no-fault basis... Similarly, with respect to so much of survivor's loss recovery as represents contributions to survivors, this is simply no-fault wrongful death recovery. There is in fact no duplication of recovery in the same sense that third-party recovery in a wrongful death and survival claim involve different economic loss claims. They do not overlap. The Supreme Court then goes on to say: "...we believe that in practice, recovery of survivor's ~ loss and work loss benefits by survivors of deceased victims, will no more constitute double recovery under the Act than does recovery under analogous wrongful death and survival actions in tort law. 421 A.2d at 635-636. Survivor's loss benefits are not to be included in the calculation of work loss benefits as they are separate and distinct amounts for separate and distinct losses. As the Court points out: "...the decedent's contribution of income under survivor's loss recovery shall be excluded from the amount recovered under work loss...." 12 D. Shrager, ed., The Pennsylvania No-Fault Motor Vehicle Insurance Act, 112 (1979). 16 • "Excluded" means "...to bar from ... consideration, or inclusion • 13 ...." The decedent's contribution of income (up to $5,000) "- recoverable under survivor's loss benefits is thus "barred from consideration or inclusion" when calculating the work loss benefits available (up to $15,000). There is nothing confusing or ambivalent about this language which could indicate to Harleysville that a "set-off" of these benefits was in order. However, we do not merely rely upon Harleysville's contorted interpretation of the Heffner language taken out of context, and its reliance upon an isolated common pleas court order, to arrive at our conclusion that Harleysville acted unreasonably in regard to its insureds. The evidence establishes that Harleysville chose to follow only that part of Pontius II which was to its pecuniary advantage. As we noted above, Pontius II held that 18$ interest was due on all 14 ~ overdue payments of No-fault benefits, regardless of the "good faith" or "reasonable cause" of the delay. The official policy of Harleysville prior to February 5, 1981 was to pay only 6~ interest, as is apparent from Kennedy's November 5,1980 memo: T r.~r.r~o+- Add 6~ interest to wage loss for each month payment was overdue. Do not pay 18~ interest. The rationale for this lies with 13 Webster's 3d New International Dictionary, 1971 ed. 14 Relying upon the February 5, 1981 opinion in Hayes v. Erie Insurance Exchange, 493 Pa. 150, 425 A.2d 419 (1981). '17 r ~. 15 the Hayes v. Erie decision in which the Superior Court rules this factual situation a matter of first impression. in which payment was not unreasonably withheld. The Hayes Superior Court decision on which Harleysville relied was reversed in part by the Supreme Court which ruled that Where a payment is overdue as defined by X106, 18~ interest is owed on that payment regardless of the "good faith" of~the insurer or the "reasonable cause" of the delay. 425 A.2d at 421. The Pontius II case, which Harleysville interpreted to permit the "set-off" policy, clearly set forth in the text of the opinion that this was the law it must follow. Yet Harleysville ignored both the Supreme Court Hayes decision and the text of Pontius II, and continued to apply its 6~ interest policy 16 until August 17, 1982, nearly 18 months after the clear language of the No-fault Act had been interpreted by the Pennsylvania Supreme Court to require payment of 18$ interest on all overdue No-fault payments. However, even after it became official policy of Harleysville to abide by the provisions of the No-fault Act and the Supreme Court's interpretation thereof by paying 18$ interest, a review of the class members and their claims establishes that Harleysville continued to pay less than 18~, and often paid no 15 Hayes v. Erie Insurance Exchange, 276 Pa. Super. 424, 419 A.2d 531 (1979). 16 Plaintiff's Exhibit 10-A-1, a memo from Kennedy-on that date to All District Claim Managers, states "Due to recent appellate court decisions, we are obliged to pay 18$ simple interest on all late payments." 18 ~ A ' interest at all, on claims made after August 17, 1982 and prior to the commencement of this action. Such a flagrant disregard of•the- law is inexcusable. Harleysville did not limit its selective indifference to the law merely to questions concerning its set-off policy and interest. In July of 1982 the Superior Court, in the case of Freeze v. Donegal Mutual Insurance Co., 301 Pa. Super. 344, 447 A.2d 999 (1982), established unequivocally that the No-fault Act required work loss benefits to be paid to the estate of a deceased victim who had no employment history. The Superior Court stated: We hold today that the estate of a deceased victim is entitled to recover work loss benefits under the No-fault Act.... [A]lthough the "deceased victim" in the instant case is a minor child who had never worked, we see no difficulty in calculating his work loss.... 447 A.2d 999, 1004 (footnotes omitted). The court went on to refer to §205(c)(1) and (2) which sets forth the method used to calculate work loss when the victim is not employed at the time of the accident. In spite of the clear pronouncement of the law, however, Harleysville refused to pay work loss benefits to estates wherein there were no survivors as defined under the Act and/or where the decedent had not been employed at the time the accident occurred. As we have already noted, when the Superior Court rules on an 17 issue, that ruling is the law until the Supreme Court or the 17 The Superior Court in Freeze noted that the Heffner decision by the Supreme Court in 1980 had technically decided the issue of availability of work loss benefits to an estate of the deceased when it upheld the Superior Court's Heffner and Pontius orders. The Court also noted that for some reason the trial court in Pontius II (Footnote Continued) 19 Superior Court itself overturns the Superior Court's position. As of July 1982 Harleysville was required as a matter of law to provide No-fault work loss benefits to the estates of decedents without regard to survivors and without regard to the employment status of the decedent on the date of death, but nevertheless refused to do so. Refusal to pay in these circumstances is clear evidence of bad 18 faith on behalf of Harleysville. In December of 1982, the Superior Court decided the case of Minier v. State Farm Mutual Automobile Ins. Co., 309 Pa. Super. 53, 454 A.2d 1078 (1982). The court concluded that work loss benefits were due in claims wherein the decedent was retired. Said the court: The No-fault Act...does not require questions to be asked as to the reason why a victim is not employed at the time of the accident. Nor does it make any distinction, other than in the method of calculation, between those who have been laid off, those who have quit, or those who have retired. It provides for some recovery of work loss ~ benefits for those who were not employed at the time of the accident, notwithstanding the reason for their lack of employment, depending on some probability of income forthcoming had the accident not happened.... ...The true issue in such a situation is whether the individual retired person had any "probable" income or reasonable expectation thereof. It is a matter of proof in each case. (Footnote Continued) ignored the Heffner decision and ruled that the estate could not recover those benefits. 18 There were at least nine class members whose decedents died after the Superior court's Freeze decision and who were denied payment because there were no survivors or because decedent had been unemployed. 20 • V '. 454 A.2d at 1079, 1080. Therefore, as of December 1982, Harleysville was obligated to pay work loss benefits in all claims; subject to verification in which the decedent was employed, unemployed, retired, or a minor; such payment was required to be made whether or not there was a "survivor" as that term is defined in the No-fault Act. However, we find that after the Minier decision, and as late as April of 1984, Harleysville was refusing to pay work loss benefits to claimants based upon the decedent's status as unemployed, as a minor, or on a pension and based upon their having left no survivors as defined in the No-fault Act. In view of the fact that Harleysville wasted no time in adopting the Pontius II court's "set-off" order (the policy became effective at Harleysville approximately 30 days after the Pontius II decision), we conclude that Harleysville's refusal to comply with the Superior Court ~ decisions that we have discussed above for a time as long as three to four years after the decisions were rendered, is clear evidence of bad faith and a willful violation of the No-fault Act. Not only did Harleysville deliberately ignore appellate court decisions in addressing claims which arose subsequent thereto, but it also refused to go back and make payments which it had previously denied based upon its erroneous interpretation of the No-fault Act. Although there is no question that Harleysville was not required to make payments on claims in which the statute of limitations had 21 • 19 run, it was obligated to make payments on those claims in which an action for No-fault benefits could still be brought. Each Superior Court and Supreme Court decision, which provided for payments to be made to a class of insureds to which Harleysville had previously denied payment, was authority requiring Harleysville to review its files and make payment in compliance with the law. However, Harleysville made it clear, through the testimony of Maio, that it did not "reopen" files which it had "closed" even though the statute of limitations on a cause of action for the claim had not expired and the law had been clarified so that payment would be required on such a claim. When asked why Harleysville did not make retroactive payments to insureds, Maio stated, We knew of no judicial authority that required any, that required Harleysville to go back and retrieve or revive any of those files and pay them.... Tr. 490. Harleysville's internal policy of refusing to "retrieve or revive" files in which claims had been previously denied is an unequivocal violation of the law. If an insured had made a claim 19 The Supreme Court in Sachritz v. Pennsylvania Nat. Mut. Cas. Ins. Co., 500 Pa. 167, 455 A.2d 101 (1982) ruled that the two-year limitations period set forth in §1009.106(c) (1) applied to actions for work loss benefits whether or not the victim was deceased. In Kamperis v. Nationwide Ins. Co., 503 Pa. 536, 469 A.2d 1382 (1983), the Supreme Court ruled that an action for work loss benefits may be brought (a) within two years from any time the victim suffers work loss as a result of the accident... (b) within two years after the victim's accrued work loss equals ... $15,000 ... and (c) not later than four years after the accident. 469 A.2d at 1384. 22 for benefits within the applicable limitations period which had been denied, and the law had subsequently been clarified to require payment on that claim, Harleysville was obligated to pay benefits if a cause of action could still be brought for recovery of those benefits. In Baker v. Aetna Casualty and Surety Co., 309 Pa. Super. 81, 454 A.2d 1092 (1982), the Superior Court set forth the general rule regarding applicability of court decisions to statutory construction. It stated: In Pennsylvania, judicial decisions are normally retro- active, and the construction placed by the court upon a statute becomes part of the act from the very beginning. August v. Stasak, 492 Pa. 550, 424 A.2d 1328 (1981); Buradus v. General Cement Products Co., 159 Pa. Super. 501, 48 A.2d 883 (1946), aff'd 356 Pa. 349, 52 A.2d 205 (1947). A court's interpretation will be applied to cases arising from the time of the enactment of the statute unless vested rights are affected.... 454 A.2d at 1094-1095. It was Harleysville's duty, after each appellate court decision concerning the No-fault Act, to determine which of its insureds were affected by the decision and to distribute the benefits due in accordance with the law. Yet Harleysville instead took an adversarial position to its insureds, aware that there were insureds entitled to work loss benefits but remaining silent in the hope that claims would not be presented until the limitations period had run. The evidence established that Harleysvile, in one case, had denied coverage on a claim filed in April 1982 for work loss benefits on behalf of decedent Constance Covell, for the reason that Covell was unemployed and had left no dependants. In July 1982, the Superior Court in Freeze ruled that work loss benefits were due in 23 ~. ~ claims brought by estates of decedents and could be recovered even though the decedent was unemployed and had no work history. In December 1982, the Superior Court reiterated in Minier that, no matter what the decedent's work history, work loss benefits were due. Harleysville, in a memo dated April 11, 1984 regarding Covell, written by Ralph J. Palmiero, ignored both rulings; that memo stated: We previously had determined in this file that there was no other coverage available for this deceased claimant. We have had no further word and no complaint of any type has been served at the present time. It should be noted that the two year statute will run on 4/15/84.... Plaintiff's exhibit 43. For over one year, the law had required payment of work loss benefits to estates of unemployed decedents, yet Harleysville refused to pay on the claim of Covell. Review of the claims of the plaintiff class members as well as Maio's testimony regarding Harleysville's practice of not "reopening ~ files", shows clearly that Harleysville refused to pay work loss benefits in cases where they were due and that that refusal was without reasonable foundation. In addition to their refusal to pay benefits as we have outlined above, Harleysville engaged in other activities which violated the No-fault Act and which render them liable for plaintiff's counsel's fees. The No-fault Act requires that an insurer notify the insured within 30 days if it is rejecting a claim: §1009.106 Payment of claims for no-fault benefits (a) In general.-- 24 ~~ (5) An obligor who rejects a claim for basic loss benefits shall give to the claimant written notice of the rejection promptly, but in no event more than 30 days after the receipt of reasonable proof of the loss. Such notice shall specify the reason for such rejection and inform the claimant of the terms and conditions of his right to obtain an attorney. The evidence established that there was not one letter of rejection sent out to any of the plaintiff class members, many of whom received no work loss benefits at all, at any time. In fact, the evidence showed that Harleysville, rather than rejecting claims and specifically stating any reason for rejection, sent out deceptive letters to claimants indicating that they were entitled to receive some benefits under the No-fault Act, although the letters did not disclose the actual extent of the benefits. In the case of deceased insured Frank Bodnar, Harleysville, through claim representative Candice Evans, sent out a letter dated June 7, 1A 83, which stated, inter alia, We have been advised that you are the party with whom we should deal regarding any claim and benefits which your father is entitled to as a result of the accident in which he was involved. The benefits to which he is entitled include the reimbursement of any medical expenses as a result of this accident and up to $1500.00 for funeral expenses.... Plaintiff's exhibit 47(2). • On that same date Evans authored a "memo to the file" concerning Bodnar, which stated: ...We have been in contact with the family and have forwarded a No-fault Application along with a letter detailing the necessary documents which we need in order to begin processing the claim. Mr. Bodnar was 63 years old and hence, we would have an exposure for the full amount of wage loss of $15,000.00. He was retired at the time of the accident. We also do have an exposure for 25 Survivor's Benefits as he is survived by his wife with whom he was living. We will proceed to process claims for wage loss and survivors benefits as they are presented to~ us. An insurer is obligated by the No-fault Act to pay benefits when the insured is entitled thereto and can verify the amount thereof, and has provided the insurer with "reasonable proof of the loss." In the case of Mr. Bodnar, Harleysville had received reasonable proof of the loss as is evidenced by the above quoted letter and memo. It took no action in regard to payment of work loss benefits even though it knew they were due; sending a letter to the representatives of the decedent, which implied that only medical and funeral expense reimbursements were recoverable, is clear evidence of bad faith. The purpose of the No-fault Act was to provide "prompt and adequate basic loss benefits" to victims of motor vehicle accidents. Purposely misleading the insured or his representative to believe that he is entitled to receive far less than the law provides is certainly not in keeping with the philosophy of the No-fault Act. Harleysville's conduct, as the genesis of this case has shown, has resulted instead in extensive litigation and the attendant expenses. Harleysville, through several of its own exhibits, has supported plaintiff's position that it acted in an unreasonable manner. Defendant's exhibit 17, which is a letter from claim manager Donald Gimmell directed to the attorney of an insured dated February 25, 1981, stated in a "blind P.S.": Dave [Kennedy], I [Gimmell] had briefly discussed this with you and we both felt that getting out of the total claim of almost $20,000 for $14,000 was opportune at this time. I think that this settlement, not only saves the 26 ~ r company money right now, but in the long run, it saves a considerable expense in paying out benefits over a long-term basis... No doubt it would save the company money to refuse to honor its contract of insurance and to ignore the law requiring it to make payments which are due; however, "saving money" is not a reasonable basis for refusing to pay a claim under the No-fault Act. Harleysville has also submitted a number of exhibits (see defendant's exhibits 14 through 65) which purportedly evidence their "reasonableness" in settling claims with insureds for less than what the statutory scheme provides. It has offered letters from various counsel representing decedents' estates or survivors indicating the willingness to settle or abandon claims, apparently believing that such representation by an attorney absolves Harleysville from its duty to provide No-fault benefits in accordance with the law unless the attorney so requests. Regretfully for Harleysville, however, representation of Harleysville's insureds by counsel who were not knowledgeable as to the No-fault Act and the case law thereunder, does not relieve Harleysville of its legal obligation to provide benefits which are due and owing. This may be elementary, but Harleysville seems to have lost sight of a very fundamental section of the No-fault Act, which states: §1009.111 Rights and duties of obligors (b) Duty to pay basic loss benefits.-- An obligor providing security for the payment of basic loss benefits shall pay or otherwise provide such benefits without regard to fault to each individual entitled thereto, pursuant to the terms and conditions of this act. 27 '~ When it has been determined by Harleysville that its insureds are entitled to No-fault benefits, Harleysville is obliged to pay them all the benefits due despite the willingness of insureds' counsel to take less. Harleysville's reluctance to pay work201oss benefits owed without additional "formal claims" being made, 21 22 "requests by attorneys", "complaints being served" upon it is a clear violation of its duty under the No-fault Act. Settling claims for less than the No-fault Act provides is likewise evidence of Harleysville's less than candid approach to dealing with its insureds. We have found no reasonable basis whatsoever for Harleysville's deliberate misconstruction of the provisions of the No-fault Act nor can we determine the rationale for its selective disregard of the Superior and Supreme Court decisions which we have discussed above. The testimony of Maio indicates that Harleysville's policy regarding the "set-off", utilized to pay less than $15,000 in wage loss benefits, was officially terminated prospectively in November 20 See plaintiff's exhibit 40; a Harleysville memo dated Feb. 1, 1982 regarding insured Earl Kiester states: "...in view of the latest court decision on work loss and survivor benefits...counsel representing (Kiester] still has not presented any formal claim. It is too much to hope that this will escape the attention of Attorney David Keller...." No work loss benefits were ever paid to Kiester or his survivors. 21 See plaintiff's exhibit 46(2); a Harleysville memo dated July 8, 1983 regarding insured David Pomerantz states: "...We have had no correspondence from the attorney representing the Pomerantz family requesting us to pay survivor's benefits and wage loss benefits to the estate of the deceased...." No such benefits were ever paid to the estate of David Pomerantz. 22 See plaintiff's exhibit 43, quoted in the text of this opinion at page 24. 28 ~• 1982. The majority of the testimony and evidence shows, however, that Harleysville continued to refuse payment in a myriad of other- instances wherein payment was required by the No-fault Act and appellate court decisions, and did not go back to those claimants against whom the set-off had already been applied to remedy that injustice. The evidence shows that Harleysville ignored the clear provisions of the No-fault Act in failing in all instances to notify the plaintiff class members of its refusal to pay claims and the reasons therefor. The evidence also shows that Harleysville, in violation of the No-fault Act, failed to pay 18$ interest as required on all claims which were overdue. The company deliberately misrepresented to its claimants the extent of the benefits available to them, and negotiated for less than full payment in settlements wherein maximum benefits were due. There is no question that Harleysville, since the Supreme i Court's Heffner decision in September 1980, has violated the provisions of the No-fault Act and has ignored appellate court decisions in order to avoid making payment on claims which were due. The exhibits and testimony presented at the hearing on the petition for counsel fees establishes beyond any doubt that Harleysville acted in bad faith and without any reasonable foundation in denying many of the claims of the plaintiff class members. We do not hesitate, therefore, in requiring Harleysville to pay all reasonable attorney 's fees, in accordance with §1009.107(3) of the No-fault Act. We now address the amount of the fee to be awarded. We note that plaintiff has been represented by two law firms; Litman, Litman, Harris, Brown and Watzman, P.C. (hereinafter the 29 • f Litman firm) was original counsel in this action and Angino & Rovner, P.C. (hereinafter the Angino firm) became co-counsel with the Litman firm in November 1984. Both firms have submitted separate petitions for counsel fees; the two petitions seek a total counsel fee of approximately $650,000-$750,000, excluding costs and expenses. Both firms have agreed that the court should apportion the fee it awards between the two firms, as they could not agree to do so themselves. We will consider the work done by both firms to have been a combined effort aimed at a common objective and will accordingly scrutinize their work as a whole rather than as two 23 distinct claims for compensation. After our determination as to the proper amount of the fee, we will then consider the firms' individual contribution to the action in distributing that fee. It is well-established that the common law does not permit the court to award attorneys' fees absent statutory authority or / agreement between the parties. See Paul v. Paul, supra; see also Sha iro v. Magazines, 418 Pa. 278, 210 A.2d 890 (1965). The action before us was brought pursuant to the No-fault Act; that statute has specific provisions which address attorney's fees. Section 1009.107 provides, in part: Fees of claimant's attorney.-- (1) If any overdue no-fault benefits are paid by the obligor after receipt by the obligor of notice of representation of a claimant in connection with a claim or action for the payment of no-fault benefits, a reasonable attorney's fee (based on actual time expended) shall be 23 Only one fee will be awarded regardless of the number of attorneys or law firms involved and regardless of the number of petitions presented by them for compensation. 30 paid by the obligor to such attorney. No part of the attorney's fee for representing the claimant in connection with such clam or action for no-fault benefits shall be charged or deducted from benefits otherwise due to such claimant and no part of such benefits may be applied to such fee. (3) If, in any action by a claimant to recover no-fault benefits from an obligor, the court determines that the obligor has denied the claim or any significant part thereof without reasonable foundation, the court may award the claimaint's attorney a reasonable fee based upon actual time expended. In addition to being brought pursuant to the No-fault Act, this case has been certified as a class action. The class action rules provide guidance to the court when the law permits counsel fees to be awarded. Rule 1716 provides Rule 1716. Counsel Fees In all cases where the court is authorized under applicable law to fix the amount of counsel fees it shall ~ consider, among other things, the following factors: (1) the time and effort reasonably expended by the attorney in the litigation; (2) the quality of the services rendered; (3) the results achieved and benefits conferred upon the class or upon the public; (4) the magnitude, complexity and uniqueness of the litigation; and (5) whether the receipt of a fee was contingent on success. The rule does not authorize the award of counsel fees in itself, however. The statute which enables the court to award the attorney's fee limits the scope of the fee, and rule 1716 must be read in conjunction with the applicable provisions of the law authorizing the award of a fee. Although Rule 1716 states that several different factors "shall" be considered when awarding 31 • y counsel fees in class action cases, we may only consider those which do not broaden, diminish or otherwise conflict with the specific mandates of the No-fault Act. The Rules of Civil Procedure 24 their very nature can neither expand nor abrogate substantive law; we must therefore disregard those provisions of Rule 1716 directing us to address additional considerations other than those which the statutory language of the No-fault Act has authorized. The No-fault Act permits a "reasonable fee" to be awarded "based upon actual time expended." Rule 1716(1) provides that we consider the "time and effort reasonably expended by the attorney in the litigation." Prior to considering what fee may be reasonable, we must first determine from the record how much time has been claimed by the attorney. There is no dispute but that "[t)he applicant for counsel fees has the burden of proving his/her entitlement thereto..." (cita~ions omitted), Jones v. Muir, Pa. 515, A.2d 855, 859 (1986). And, in actions brought pursuant to the No-•fault Act, which requires that fees be based upon "actual time expended", the petitioning party must also establish that the time spent was reasonable in light of the task performed. As the Superior Court has held in considering a petition for counsel fees under §1009.107(3) of the No-fault Act, 24 Pa. Const. Art. V, §10(c) provides: The Supreme Court shall have the power to prescribe general rules governing practice, procedure and the conduct of all courts...if such rules are consistent with this Constitution and neither abridge, enlarge nor modify the substantive rights of any litigant.... 32 ...the statutory language 'a reasonable fee based. on actual time expended' clearly mandates that the fee awarded be a reasonable one, taking all relevant factors into consideration, as well as that it be limited to a reasonable hourly rate for actual time expended. ...[I]t is important that the hours claimed by counsel be reviewed to determine that the time actually spent was reasonably necessary and appropriate to the case. The courts of this state, in awarding attorney's fees generally have held that reimbursement must be for time appropriately spent by counsel on the particular case.... (Citations omitted, emphasis in original), Danks v. Government Employers Insurance Co., 307 Pa. Super. 421, 453 A.2d 655 (1982). Counsel may prove the "reasonableness" and "appropriateness" of the hours actually spent by whatever means they choose; however, the court must have on the record sufficient evidence from which it can infer that the time claimed by the attorneys was related to the litigation in question, that it was reasonable to expend that thme to perform the task for which the time is claimed, and that the task performed was necessary to further the litigation. The evidence must be clear enough to permit the trial court or any reviewing court to identify the activity and its relation to the litigation; if the court need only refer to the file or the docket entries in order to associate the time claimed with the task alleged to have been performed, then the evidence is sufficient to support a claim that the work performed cvas related to the litigation. In those cases wherein the fee is to be awarded against an adversary party and the parties cannot agree as to the amount of the fee, the party seeking the fee must subject itself and its records, skill, competency and knowledge to the scrutiny of the court, the adversary party and the public. 33 In the instant case, plaintiff's counsel has introduced into the record photocopies of "time slips" or "time records", purporting to reflect the actual time expended by them in this action, summaries of the photocopied records, a "chronology" of activity and time spent in the litigation, and certain affidavits or portions thereof in support of their claim. There was testimony concerning these exhibits by attorneys Angino, Shuman and Helmreich, by paralegals from both the Angino and Litman firms, and by administrative personnel from the Angino firm. The testimony and exhibits show that counsel have logged 1352.88 hours in pursuit of this litigation prior to January 18, 1987; this time includes 426.27 hours spent, after settlement, on the petition for counsel fees and settlement matters. We have reviewed the time entries and chronologies filed by counsel in order to determine the time spent on particular task sr as well as to insure that the time spent was reasonable for the task performed and that the task was reasonably necessary. We have disregarded time spent in other actions and time spent in activities which fail to promote the interests of the class. We have refused to allow counsel credit for what we consider excessive time spent on 25 activities which clearly do not require that time, and we have deducted time when two attorneys from the same office have appeared 25 One of the firms, for example, seeks compensation for 2.2 hours spent composing and redrafting a fee letter to the class representative; the letter is short and uncomplicated and we are generous in allowing 1 hour for its drafting. Insofar as the pleadings themselves are concerned, we were very surprised at the amount of time spent upon the drafting of the one-count complaint (over 26 hours). As is apparent from the fact that preliminary objections were filed and partially sustained, that complaint was (Footnote Continued) 34 before this court for argument on motions when only one attorney 26 argued. Additionally, time spent by attorneys on Gregory's individual claim (such as inheritance tax matters) has been 27 disallowed. We have also refused to compensate counsel for time spent on tasks which were required as a result of the Angino firm and the Litman firm striking up their "co-counsel" relationship; these activities include the exchange of various letters and telephone calls, the entering of appearances, and the review of matters preceding the co-counsel arrangement. As we have already noted, we are considering the time spent on this litigation as having been expended by one firm; any time spent communicating information between the two firms, which would otherwise be unnecessary were this litigation conducted by a single firm, will not be allowed. We are aware that it was the purported expertise of the Angino firm which resulted in its inclusion as co-counsel in th~s (Footnote Continued) inadequate and failed to conform with the applicable law governing class actions and the Rules of Civil Procedure; counsel spent, in addition, 14.5 hours responding to the preliminary objections. A total of 45 hours was expended by plaintiff's counsel before a viable complaint was forthcoming; this time does not include discovery, discussions among lawyers or conferences with the client. We conclude that 45 hours to draft a complaint such as the one in this lawsuit, and defend it from successful attack, is unreasonable and we therefore allow only 20 hours for that project. Counsel also spent 7 hours researching and drafting a reply to new matter; said reply should not require more than 4 hours to research and draft; we therefore exclude an additional 3 hours from our calculations. 26 We have disallowed 1.8 hours for this reason for the court appearance on 9-1-83 of Mr. Portnoy since we have allowed 2.1 hours for the appearance of Ms. Laing; we have refused to allow 1.5 hours for the appearance of Ms. Laing on 5-26-83 at argument on preliminary objections which was attended by Mr. Schubert. 27 1.7 hours have been deducted for these non-class related activities. 35 action; however, this arrangement has generated additional time charged by both firms which is not essential to the interests of the class. Thus, we have refused to allow any time for the "review" of one attorney's work by another attorney, and we have also disallowed time for dictation of letters enclosing copies of opinions or copies of letters directed toward third parties, or for review of those 28 letters. In addition, we have found several time entries for which there are no explanations, and entries which provide no clue as to their purpose even when compared with the docket entries and the papers 29 filed with the court. We did not permit recovery for this time. Finally, we note that considerable time was spent immediately prior to the scheduled trial date in this action which has been recorded as "trial preparation", "discussion between RCA and PGS", and "review for trial." Although these entries are vague and dQ not relate to any particular tasks performed, it is clear to this court, in light of the quantity of information which was required in order to prove plaintiff's claim, that the time was reasonably and necessarily expended on behalf of the class. We therefore will not penalize counsel for these several vague entries. We conclude that, of the 926.61 hours spent on this litigation by the attorneys prior to its settlement in December 1986, they have established that 875.01 hours were actually spent in pursuance of 28 A total of 13.E hours have been disallowed on this basis. 29 4.1 hours have been disallowed for this reason. 36 , plaintiff's claim. In regard to the 426.27 hoursspent after settlement, both to. administer the settlement and distribution of the class members' awards, and in preparation of the fe30petition, we have concluded that 22.47 hours are not compensable. The remaining 403.8 hours expended by counsel after the settlement on 31 December 9, 1986 has been properly charged. In total, then, we find that the plaintiff's attorneys have actually expended 1,278.81 hours in pursuit of this class action claim under the No-fault Act. The No-fault Act provides that the court fix a "reasonable fee" based upon actual time expended. The statute does not define "reasonable fee"; nor does it set forth any other guidelines to assist the court in arriving at a reasonable fee. Turning to the class action rules, we find that Rule 1716 supplies additional direction. 30 These hours include preparation and drafting of an affidavit concerning prior experience of attorney Angino in regard to other work loss cases (9.77 hours), examination of settlement petitions in other cases (2 hours), computation of average hours spent in other cases (3.25 hours), attendance at fee hearing by attorney Harris who did not take part, except as a witness (7 hours), and preparation of several letters which do not appear to advance the interests of the class (.45 hours). 31 While at first glance this sum appears to be an excessive amount of time to prepare and present a petition for counsel fees, we note that Harleysville's conduct in this action required plaintiffs~to essentially prove Harleysville's liability to the class at the hearing on counsel fees. In order to establish that Harleysville was responsible for counsel fees, plaintiff was required to show that Harleysville violated the No-fault Act by its refusal to pay benefits and that said refusals were unreasonable. In three days of testimony Harleysville did not present any credible evidence to rebut plaintiff's allegations that its refusals to pay were unreasonable. It was partly Harleysville's own obstinance which has resulted in the necessity of plaintiff's counsels' request for over 400 hours to prepare for and attend the fee hearings. 37 Rule 1716(2) directs the court to consider "the quality of the services rendered" when calculating the amount of the fee. As the "Explanatory Note-1977" states in regard to this provision: ...Counsel who possess or are reputed to possess more experience, knowledge and legal talent are entitled to and generally command compensation superior to counsel who are less endowed.... The testimony at the hearing established that the Angino firm possesses considerable litigation experience in the area of No-fault work loss claims. We are aware that the firm's prior experience in this type of litigation enabled it to keep to a minimum the time expended in researching this area of the law. No doubt such experience also reduced the time necessary to prepare for trial and the fee hearing in that less time was required by counsel to become familiar with the evolution of the case law under the No-fault Act than would have been needed by less knowledgeable counsel. The/ testimony also established that counsel had undertaken class action cases prior to this one, and the evidence showed that the management of such cases, including the instant one, was efficient and comprehensive. We find no fault with counsel's work in the pursuit of this action and indeed conclude that it was of superior 32 quality. 32 We must point out that the superior quality of counsel's services is made evident more from inferences drawn from the testimony and our knowledge of the litigation and its progression than from the papers filed with the court. There is nothing extraordinary about any of the pleadings, motions or briefs filed by plaintiff which arouses our interest. In fact, the majority of the pleadings are routine. However, we are impressed by counsel's processing of the vast amount of information, despite Harleysville's total lack of cooperation, within the time constraints imposed by this court. 38 We are also to consider, by Rule 1716(3), the "results achieved and benefits conferred upon the class..." when establishing a "reasonable fee". In this action the class members received the full extent of their benefits, a sum exceeding two million dollars, as mandated by the No-fault Act, without the necessity of trial and3 without the attendant delay resulting from the inevitable appeals. Although the parties agreed to an award reflecting less than the statutory 18$ interest which is due on overdue no-fault payments, we nevertheless consider the settlement to be most expedient and conclude that this should be reflected in the award of the fee. In addition, by establishing at the hearing on the petition for attorney's fees that Harleysville refused, in violation of the No-fault Act and without reasonable foundation, to pay benefits when due, counsel has visited upon Harleysville additional damages in terms of the fee award which Harleysville would not otherwise hive been liable for had it followed the laws of this Commonwealth from the outset. Such additional damages may prompt Harleysville to re-evaluate its internal policies concerning both its insureds and its compliance with the laws of Pennsylvania, benefiting those persons who may hereafter make valid claims for monies due them pursuant to contracts of insurance with Harleysville. We must also look to Rule 1716(4), which requires the court to consider "the magnitude, complexity and uniqueness of. the 33 The court, however, must take some credit for this in view of the fact that it informed the parties that it would not approve a settlement for less than the full amount of the underlying claims of the class members. 39 litigation" when arriving at a fee. The "magnitude" and "complexity" of the litigation receive some consideration under 1716(1), since the hours expended by the attorneys in the litigation will almost assuredly be greater in an action of greater complexity than in one which is relatively simple. And these factors are also considered within 1716(2), since the court must consider the complexity, uniqueness and size of the lawsuit when considering the quality of the services rendered by counsel in that lawsuit. However, we believe that the provision of Rule 1716(4) has application in this action beyond merely the hours logged and counsel's capability. The evidence at the hearing on counsel fees, as well as our own perception of the position taken by Harleysville from the commencement of this lawsuit, has established that Harleysville, through its own unyielding stance, has caused this litigation to become unnecessarily protracted. Harleysville ~ persisted for a considerable time after the class was certified as a class action to insist that many of its insureds in fact did not belong in the class. This court was required to entertain a motion to compel discovery less than one month prior to trial because Harleysville refused to turn over to plaintiff's counsel the files of 38 claimants, based upon its position that said claimants were not included in the class definition; 27 of those claimants were in fact members of the class. Harleysville did not agree to settle the action until one-half day of testimony was taken at trial. There was no surprising or previously unknown information which was brought out during that half-day which would suddenly make Harleysville aware that it owed payment on these class members' 40 claims. Although the basis of this action was simply the violation of certain statutory provisions of the No-fault Act, Harleysville parlayed the litigation into a needlessly extended affair which did nothing but add hours to plaintiff's counsel's time sheets. Had Harleysville provided a legitimate defense or even conducted a tolerable cross-examination of plaintiff's case at the hearing on counsel fees, we might conclude that there was more to Harleysville's position than obfuscation and obstruction. Yet Harleysville presented no evidence to persuade this court that its position regarding the claims of the class members were legitimate nor did Harleysville bring out any evidence to contradict the claims of plaintiff's counsel that the time spent on this litigation was 34 not reasonable or necessary. Harleysville's conduct throughout this litigation has been the cause of whatever magnitude and complexity can be attributed to the action, which in itself wash based on a simple and straightforward claim. We will therefore 34 Harleysville did present testimony concerning its Exhibit 66; this exhibit was allegedly a review of plaintiff's counsel's time records attempting to establish the inadequacy thereof. Although we are flattered that Harleysville undertook this review based upon our Janicik v. Prudential Ins. Co. of America, 134 PLJ 10 (1986) opinion, we must point out that a literal reading of any time records would result in denial of most time recorded. The court must consider the progress of the ligitation, its own knowledge of the work produced by counsel and the papers filed with the court in determining whether the time records are adequate. Defendant's exhibit 66 is nothing but photocopies of time records and "chronologies" already put in evidence by plaintiff's counsel and does nothing to establish either that such time was not spent doing the task as stated, or that such time was unrelated to the class interests, or that such time was excessive. We must draw our own conclusions from the evidence; however Harleysville added no facts to the record by this exhibit or the testimony concerning it which would compel us to make a determination that plaintiff's counsel's hours should be further diminished. 41 consider Harleysville's manner of proceeding and the subsequent complications created thereby to reflect Favorably upon plaintiff's counsel's petition for counsel fees. In arriving at a reasonable fee, we are guided by the provisions of Rule 1716 which are in harmony with §1009.107(3) of the No-fault Act. Rule 1716(5) advises the court to consider whether the receipt of a fee was contingent on success when calculating the fee award. In Janicik v. Prudential Ins. Co. of America, 134 PLJ 10 (198635we considered the meaning of the various provisions of Rule 1716, including 1716(5). We stated: ...Where counsel depends for compensation for services upon a monetary recovery by the class, then the court should consider the degree of risk of (a) no recovery, (b) partial recovery and (c) full recovery. In addition, where there is no question that there is liability, and only the amount of damages need be fixed, then the inquiry must be made as to (a) the amount admitted to be due or the amount which can be determined to be due and (b) the ~ risk as set forth above for any recovery of any excess beyond the amount admitted to be due. The reality and degree of the risk must also be viewed, not only from the nature of the claim and the probability of recovery, but also from the experience, skill and ability of counsel to increase the probability of recovery and decrease the risk of failure. The court must evaluate the risk, not with hindsight from the point in time of the resolution of the controversy, but from the viewpoint of counsel at the time the litigation was commenced. 134 PLJ at 20. Consideration of this factor in light of the limiting language of the No-fault Act, however, requires us to conclude that we cannot 35 No Pennsylvania appellate court as of this date has addressed the factors set forth in Rule 1716 or their application. 42 • utilize it in our determination of the fee award. As we have previously noted, the Rules of Civil Procedure are not substantive in nature, and as such cannot alter or amend substantive rules of law. The No-fault Act allows that a "reasonable fee" may be awarded based upon "actual time expended." The contingency or inevitability of recovery in any action bears no relation to the actual time expended in the litigation; it reflects only the risk taken by counsel in assuming his client's case. Whether the fee is "reasonable" likewise does not depend upon the likelihood of recovery in any given case; the reasonableness of the fee is a reflection of the services performed in light of the litigation as it has unfolded. "Contingency" of the recovery of the fee is neither mentioned in the No-fault Act nor can it be inferred to be included in the parameters set forth by the Act. We therefore will not consider Rule 1716(5) when arriving at a reasonable fee award. We note that plaintiff's counsel have cited to us numerous federal court decisions to support their position that they are entitled to an "enhancement" of the fee award based upon a number of factors, including counsel's litigation experience, the risks inherent in the litigation, the services provided by counsel and the benefits attained for the class through the litigation. In Janicik, supra, we considered and rejected the notion of "enhancement" or use of a "multiplier" of the fee award as has been sugge36ed and utilized by the federal courts in the third circuit. 36 In particular we rejected the cases of Lindy Brothers Builders v. American Radiator and Standard Sanitary Corp., 487 F.2d (Footnote Continued) 43 In that opinion, we stated: In considering the guidelines for fee awards in federal cases...we must keep in mind that the federal class action rule, rule 23, does not refer in any way to counsel fees. Since many federal statutes provide that counsel fees may properly be awarded thereunder, the federal courts by necessity were required to develop their own criteria absent any guidance from the rules themselves. The federal courts, therefore, within the confines of the Constitution and applicable statutes, were free to adopt and apply such standards as suited the particular type of action before them including class actions.... In contrast, however, our own class action rules specifically address the award of counsel fees in Rule 1716. Since rule 1716 advises us of those factors which we must consider in fixing counsel fees, we, unlike the federal courts, cannot adopt our own formulations for doing so but rather must apply those provided for by the rule. 134 PLJ at 17. Rule 1716 makes no reference to an "enhancement" of the fee. 37 It merely provides guidance to enable the court to arrive at a fee which fairly and adequately compensates counsel for the work done and the results achieved. More importantly in this action, however, (Footnote Continued) 161 (3rd Cir. 1973)(Lindy I), Merola v. Atlantic Richfield Co, 493 F.2d 292 (3rd Cir. 1974) and Lindy Brothers Builders v. American Radiator and Standard Sanitary Corp., 340 F.2d 102 (3rd Cir. 1976) (Lindy II) . 37 And, as we noted in Janicik, supra at 17, The current Pennsylvania rules governing class actions were adopted and became effective in 1977. In the formulation of the rules, the rules committee had the benefit of the aforementioned federal cases relating to the award of counsel fees in class actions. The guidelines set forth in rule 1716 are in part an adoption of some of the guidelines articulated by the federal courts. It is noteworthy, however, that nowhere in rule 1716 itself, as adopted by our Supreme Court, or in the explanatory comments of the rules committee to rule 1716, is the term "multiplier" mentioned; nor is the concept of enhancing the basic fee by an across-the-board amplification ever suggested. 44 the No-fault Act specifically confines the court to a calculation of the fee award based upon actual time expended. And even more indicative of the intent of the Act is that provision which renders the charging or collection of an excessive fee under the provisions of the statute a misdemeanor punishable by fine and/or imprisonment. Section 1009.602 provides, inter alia, 1009.602. Excessive charges Any person who charges, demands, receives or collects for...legal services rendered in connection with a claim for basic loss benefits, any amount in excess of that authorized by this act with awareness that the charge is in excess of that authorized is guilty of a misdemeanor and upon conviction may be fined not less than one hundred dollars t$100) or more than five hundred dollars ($500) or may be imprisoned for not more than six months or both. Such language clearly evidences the intent of the No-fault Act to restrict the awarding of a "reasonable fee" to the "actual time expended." This court does not have the authority to entertain any other considerations in awarding a fee beyond the hours spent b~ the attorneys and those sections of Rule 1716 which do not contradict or expand the No-fault Act's provisions concerning attorney's fees. The fee award is based upon the work done in this case alone. We are not compensating counsel for the work done in other actions. Nor is our fee award a recognition of the propriety of counsel's past fee recoveries or an endorsement for future ones. We are addressing only counsel's effort in this action for these class members, and consider only the results obtained in this action for these class members. Although counsel's experience and knowledge is taken into account when considering what fee is reasonable, we will not take into account the actual time or resources expended in any litigation other than that before us when arriving at the fee. 45 Counsel's normal fee recovery, either on an hourly basis or on a contingent basis, does not control; however, we may consider it as evidence when arriving at a fair and reasonable fee in this action. In light of the above, then, we must arrive at an hourly rate which we deem to be "reasonable" so that a "reasonable fee" can be 38 calculated "based upon actual time expended." A witness for Harleysville testified that attorneys in the position of plaintiff's counsel in both Pittsburgh and Harrisburg earned no more than $75 per hour. Litman presented testimony that its billing rates varied between $90 and $150 depending upon the experience of the attorney. Shuman, of the Angino firm, testified that in the only case in which she was involved wherein the Angino firm billed her time at an hourly rate, she was billed at $150 per hour. She also testified that, although Angino's firm did not bill by the hour, Angino's contingent fee recovery, when divided by the number of hours sp~nt to effect such recovery, resulted in a fee of approximately $1300 per hour. We are well aware that the hourly rate at which attorneys are billed varies greatly, depending on a number of factors. We are also aware, from other claims made before this court for counsel fees, that counsel routinely seek compensation based upon rates ranging from $100 to $150 per hour, in spite of the fact 38 Although counsel has requested an award based upon a percentage of the overall recovery herein, the language of §107(3) clearly prohibits such a calculation. We have no other alternative than to calculate the fee by determining an hourly rate which is "reasonable" and multiplying it by the actual number of hours spent litigating the claim. 46 r ~ ~. ' of the term from a statutory source or from the judicial interpretation thereof. There being no definition of "costs" in the No-fault Act, we 40 turn to the Judicial Code in order to determine what costs are and which costs, if any, may be recovered by a party. Section 102 of the Judicial Code is entitled "Definitions" but, like §103 of the No-fault Act, provides no definition of the term "costs". However, §1726 of the Judicial Code addresses itself to costs. That section provides, inter alia, §1726. Establishment of taxable costs The governing authority shall prescribe by general rule the standards governing the imposition and taxation of costs, including the items which constitute taxable costs, the litigants who shall bear such costs, and the discretion vested in the courts to modify the amount and responsibility for costs in specific matters.... 41 The governing authority has promulgated several rules ~ regarding costs which are applicable to civil actions in general. 40 42 Pa. C.S.A.' §101, et seq.; 1976, July 9 P.L. 586, No. 142, §2, effective June 27, 1978. 41 42 Pa. C.S.A. §102 defines "governing authority." as (1) The Supreme Court; or (2) any agency or unit of the unified judicial system exercising a power or performing a duty pursuant to section 1721 (relating to delegation of powers). 50 r 42 43 44. 45 These include Pa. R.C.P. 217 - 219 1006 (e) ,~ 1035 (f) as well 46~ 47 as several equity and discovery rules Several of thes48rules specifically set forth those items to be included as costs; however, plaintiff does not seek compensation for the costs which have been addressed by the "governing authority" in the rules. Nor do any of the rules which refer only to "costs", without further elaboration, apply to those items for which plaintiff seeks reimbursement. 42 Rule 217 addresses liability for costs when an action is/ continued. 43 view of "premises Rule 219 considers costs incurred in a jury involved in ... litigation." 44 laintiff if an action is Rule 1006 (e) imposes costs on p dismissed or transferred for lack of venue. 45 udgment proceedings if Rule 1035(f) allows costs in summary j a party has acted in bad faith or for purposes of delay only. 46 Rules 1523, 1533 and 1574. 47 Rules 4008 and 4019. 48 For example, Rule 1523 states in part that "Costs shal include fees of the examiner, master, auditor, accountant or expert apponted by the court.... 51 f ~ Since the Judicial Code refers only to the power of the governing authority to promulgate general rules concerning costs, and the governing authority has issued rules addressing only a few limited circumstances, we must consider other statutory sources in order to determine whether the items for which plaintiff seeks reimbursement are compensable by law as costs. There being no currently enacted statute which addresses costs in general other than that which we have outlined above, we turn next to those statutes which, having been repealed by the Judiciary Act Repealer 49 Act (hereinafter JARA), have been made a part of the common law of 50 Pennsylvania. Costs, in civil actions brought prior to the effective date of the Judicial Code, were authorized by, inter alia, applicable provisions of 12 P.S. §1, et seq., Civil and Equitable Remedies and Procedure. Review of Title 12 establishes that costs were awarded in some of the same instances as they are under the Judicial Code 49 42 P.S. §20001 et seq.; 1978, April 28, P.L. 202, No. 53, ~1, effective June 27, 1978. 50 Section 20003 of JARA provides, in part: The specific repeals effected by [JARA) are intended to eliminate obsolete, unnecessary or suspended statutory provisions. General rules promulgated pursuant to the Constitution of Pennsylvania and the Judicial Code in effect on the effective date of the repeal of a statute, shall prescribe and provide the practice and procedure with respect to the enforcement of any right, remedy or immunity where the practice and procedure had been governed by the repealed statute on the date of its repeal. If no such general rules are in effect the practice and procedure provided in the repealed statute shall continue in full force and effect, as part of the common law of the Commonwealth, until such general rules are promulgated...." (emphasis added) 52 51 today; there were also a number of statutory provisions which allowed for the award of costs under prior law which have not been specifically addressed by the 'governing authority' in the Rules of Civil Procedure. However, we find no authority in the prior statutes, which would now be a part of the common law, which allows for the reimbursement of those items of expense requested by plaintiff. Judicial interpretation of the term provides us with little guidance. "'The term costs is a comprehensive one, including in its ordinary acceptation, officer's fees, as well as the party's own charges for witnesses, where witnesses can legally be called and examined': Penna. R.R. Co. v. Keiffer, 22 Pa. 356, 358." Sivak Estate, 161 Pa. Super. 323, 327-328 (1947); aff'd. 359 Pa. 194, 58 A.2d 456 (1948). "In cases docketed with the prothonotary there are two distinct types of costs incurred, i.e., those docketed by the prothonotary and paid to him and those incurred by counsel independent of the prothonotary." Olsen v. Volpe, 213 Pa. Super. 498, 249 A.2d 835 (1968). We have no problem with the award of the prothonotary's costs in this action, since those are the costs which the prothonotary is 52 authorized to collect by statute and which have always been awarded in actions at law where damages were recovered by the plaintiff. This rule was established by the Statute of Gloucester, 51 Such as in equitable proceedings and changes of venue. 52 42 P.S. §21042, et seq.; 1982, April 8, P.L. 303, No. 85, §2,- imd. effective. 53 E . r an English statute dating from the thirteenth century. In regard to this rule of law, our Supreme Court has stated: By the statute of Gloucester, 6 Edw. 1, chap. 1, in force in this state, it is provided, "That the demandants may recover against the tenant the costs of his writ purchased, together with the damages aforesaid. And this Act shall hold in all cases where the party is to recover damages:" Robert's Digest, 107. Though the statute only mentioned the costs of the writ, the construction has been that it extends to all the costs of the suit.... Pennsylvania Railroad Company v. Keiffer, 22 Pa. 356, 358 (1853}. Said another early Supreme Court decision, ...costs, and costs of suit, are generic terms, including the fees due officers of the court, and so generally understood and applied, both in the language of the books, and that of the profession. In our own acts of Assembly, they are used in that sense in many cases.... Fleming v. Pennsylvania Insurance Co., 4 Barr 475, 577 (1846). Beyond the record costs of the prothonotary, sheriff and other officers of the court entitled to so charge, however, costs must be specifically allowed by statute in order to be recovered by a party in an action at law. We find no authority whatsoever, either within the No-fault Act, the class action 'rules, the Rules of Civil Procedure, or the common law, which authorize as costs to a party the expenses for photocopies, telephone calls, express mail delivery, supplies, meals, or computer or paralegal charges herein sought by the plaintiff. There is no statutory authority which authorizes the recovery of those items nor which allows a party to be compensated generally for the expenses of investigation and preparation for trial. We therefore conclude that those items of expense for which plaintiff seeks reimbursement are not recoverable as costs or expenses in an action under the No-fault Act, and so 54 ~ ~ deny them. However, we will direct that all taxable costs incurred by the parties in this action be paid by Harleysville. Having determined the amount of the fee to be paid by Harleysville and reviewed the reasonable hours spent on the tasks performed by each law firm, and in light of the fact that the majority of the substantive matters were performed by the Angino firm, which also served as lead counsel, we divide the fee as follows: the Litman firm is to receive 30$ of the total award, or $115,092.90; the Angino firm is to receive 70$ of the total award, or $268,550.10. 55 „~~ ,~ ORDER SILVESTRI, J. ~~ AND NOW, this ~~~'day of May, 1987, it is hereby ORDERED as follows: 1. Defendant, Harleysville Mutual Insurance Company, is liable to the Plaintiff's counsel for reasonable attorney's fees. 2. The attorney's fee is fixed in the amount of $383,643.00. 3. Defendant is directed to pay to the law firms of Litman, Litman, Harris, Brown, and Watzman, P.C. and Angino & Rovner, P.C., separately, the portion of the aforesaid fee as set forth in paragraph 4 hereof. 4. The law firm of Litman, Litman, Harris, Brown, and Watzm~n, P.C. is to receive 30$ of the total fee award of $383,643.00, or $115.092.90; the law firm of Angino & Rovner, P.C. is to receive 70~ of the total fee award of $383,643.00, or $268,550.10. 5. Defendant is directed to pay all taxable costs of the proceeding, which costs shall be made payable to the law firms incurring said costs. 6. The request of plaintiff for reimbursement of expenses other than taxable costs is denied. ~ j' %~ % BY THE COU T, ,` t ~ HUGH J. COLEMAN, Administrator: IN THE COURT OF COMMON PLEAS OF of the Estate of Garv Thomas : CUMBERLAND COUNTY, PENNSYLVANIA Coleman,~Deceased; G. C. . SKIPPER, Administrator of the CIVIL A~TI011.- LAW Estate of Richard C. Skipper, Deceased; JAMES M. LAU, N0. 1569 1986 Administrator of the Estate of: James V. Lau, Deceased, and . others similarly situated, CLASS ACTION Plaintiffs V. . HARLEYSVILLE MUTUAL JURY TRIAL DEMANDED INSURANCE COMPANY, . Defendant IN RE: NON-JURY TRIAL Proceedings held before the Honorable GEORGE E. HOPPER, J., Cumberland County Courthouse, Carlisle, Pennsylvania, on Wednesday, June 14, 1989, commencing at 9:30 a.m. in Courtroom Number Three. APPEARANCES: PAMELA G. SHUMAN, Esquire For the Plaintiff ALEXANDER KERR, Esquire DENNIS R. BARTHOLOMEW, Esquire For the Defendant ~ • FOR THE PLAINTIFF 1 - Harleysville Pa. No-Fault application 9 17 2 - Internal memo dated 7/7/75 9 17 3 - Internal memo dated 5/3/79 10 17 4 - Internal memo dated 12/17/79 10 17 5 - Manual on No-Fault claims 10 17 6 - Internal memo dated 10/20/80 11 17 7 - Internal memo dated,ll/5/80 11 17 8 - Internal memo dated 8/17/82 12 17 9 - Internal memo dated 10/1/82 12 17 10- Internal memo dated 11/24/82 12 17 11- Internal memo dated 3/29/83 12 17 12- David L. Kennedy testimony 13 17 13- Deposition of Carl Maio 13 17 14- Testimony of Carl Maio 13 17 14A - Testimony of Carl Maio 13 17 15- Examples of claims 108 182 16- Life Tables 1978 to 1983 160 181 17- Summary of 123 claimants 161 182 18- Summary of 123 claimants 162 182 19- Separate trial file on each of the 123 claimants 19 181 2-B 1- Winifred Foley 17 29 33 - 2- Clifford A, Long 34 41 44 - 3- Donald Jenkins 45 51 - - 4- Steven A. Smith 51 55 - - 5- John Seiber, Jr. 57 61 - - 6- Charles S. Rickenbach 62 65 - - 7- Deanna Kauffman 66 69 - - 8- Julian S, Hagin 71 - - - 9- Kimberly Guise 151 164 - - FOR 1- THE DEFENDANT Ernest R. Gaugler 193 198 202 - 2- Julian S. Hagin 204 265 294 297 2-A ~ • FOR THE DEFE NDANT ID ENTIFIED 5 - Internal memo 218 6 - Copy of letter to Mrs. Ailes 219 8 - Acord form dated 1/2/81 on Timothy W. Anderson 9 - Barrett pay stubs dated 7/12/78 and 7/26/78 11- Instructions for setting up new files 12- Internal memo dated 11/12/84 13- Internal memo dated 5/23/85 14- Letter re: Funeral benefits 15- Letter re: Wage verification 3/85 16- 1978 Pa. Income tax return Bastian 19- Acord form on Isabelle Griffith 23- Internal memo dated 10/9/78 24- Memo from Lancaster claim rep 25- Letter from Attorney Homsher 27- Letter dated 2/6/84 28- Letter from Bank of Lancaster re Bowman 29- Internal memo 30- Letter dated 4/11/83 34- Internal memo dated 7/2/82 221 168 224 225 225 225 225 226 227 228 228 231 230 229 231 231 232 ADMITTED 240 240 240 240 240 240 240 240 240 240 240 240 240 240 240 240 240 240 240 2-C • • INDEX TO EXHIBITS (_COntinuer l) FOR THE DEFENDANT ID ENTIFIED ADMITTED 35- . Internal memo 233 240 36- Home Office Schedule of Payments 233 240 37- Acord Loss notice dated 2/16/81 233 240 38- Internal memo 234 240 39- Internal memo dated 5/26/83 235 240 40- Copy of Covell settlement draft 236 240 41- Letter dated 10/14/83 236 240 42- Document in Leach vs Harleysville 236 240 43- Covell No-fault application 234 240 44- Internal memo dated 6/24/81 235 240 45- Internal memo re: Covell 235 240 46- Internal memo dated 7/20/81 235 240 47- Letter dated 7/22/81 235 240 54- Computer printout on Leon Cron's policy 255 240 162- Policy printout on Stanley 262 240 185- Internal coding removing Hilpert premium 197 203 186- Home office copy of Hilpert auto policy 195 203 188- Policy refection by policyholder 197 203 2-D • • INDEX TO EXHIBITS(Cnntinueri) FOR THE DEFENDANT IDENTIFIED 189- Notice of premium due Hilpert 196 201- Printout on Elwood Houser 262 227- Printout on Katona 263 265- Multi-page document 459- Document re: Smith claim 460- Harleysville's file on Smith 574- Harleysville's file on Woods 601- List of categories of claimants 602- List of categories of claimants with decedents 603- List of categories of claimants 604- List of decedents 606- Printout of S. Esposito file 42 55 57 69 211 211 212 212 255 203 240 240 240 240 240 240 240 240 240 240 240 Defendant's Exhibits 1 through 575 were admitted on page 240, Defendant's Exhibits 576 through 609 were admitted on page 252. Defendant Exhibit 599 was admitted on page 252. Defendant Exhibits 608 and 609 were admitted on page 251. 2-E • 1 June 14, 1989 2 Carlisle, Pa. 3 4 THE COURT; Ma'am. 5 MS. SHUMAN: I would like to present an 6 opening to the cou rt to set a framework for the testimony 7 and exhibits that will be introduced in this case. 8 THE COURT: This is the non-jury trial of 9 Coleman, et al. vs Harleysville. 10 MS. SHUMAN; That is correct. 11 THE COURT: And appearing for the 12 plaintiffs is Pamela G. Shuman, Esquire. Appearing for 13 the defendants will be -- 14 MR. KERB: Alexander Kerr, your Honor, and 15 with me at counsel table i s Dennis J. Bartholomew. 16 THE COURT; All right. Are you ready, 17 gentlemen? 18 MR. KERR: Yes, we are, your Honor. 19 THE COURT; Ms. Shuman? 20 MS. SHUMAN: Yes, your Honor. 21 THE COURT: You wanted to say something, 22 MS. SHUMAN: I want to give an opening. 23 THE COURT: Well -- 24 MS. SHUMAN: In an abbreviated fashion, if 25 that would be all right, t o set the stage for what is 3 ~ • 1 going to be presented to the court. 2 THE COURT: Just very short, ma'am. 3 MR. KERR: Your Honor, before Ms. Shuman 4 begins, we have one outstanding motion which was a motion 5 about statute of limitations. There were several 6 claimants which Harleysville contends are not properly 7 part of the class because their claims are barred by the 8 statute of limitations. 9 That has been fully briefed and all the 10 submissions have been presented to the court. I didn't 11 know if your Honor wanted to have argument or you wanted 12 to consider that before the hearing began. 13 MS. SHUMAN: Your Honor, I disagree with 14 Mr. Kerr's assertion that all evidence has been put before 15 the court. 16 The motion to which Mr. Kerr refers is a 17 motion that was filed in late May alleging, among other 18 things, that the plaintiffs had not produced sufficient 19 evidenc e and therefore the court should find the claims 20 barred by the statute of limitations. 21 The whole purpose of having a trial in this 22 matter is to put before the court all evidence relevant, to 23 these i ssues. We believe that it is appropriate to go 24 forward with the trial at this time. 25 You, as the fact finder, can then make a 4 • • 1 determination on these claims ,lust as on all the other 2 claims. 3 THE COURT: If I have a motion outstanding, 4 Mr. Kerr, we will take it under advisement and give you an 5 opportunity to argue it at the appropriate time. 6 MR. KERR: Thank you very much, your Honor. 7 MS. SHUMAN: We are here this morning with 8 regard to post mortem work loss claims pursuant to the 9 Pennsylvania No-Fault Motor Veh icle Insurance Act. That 10 Act was enacted and went into effect in 1975. It was 11 repealed in 1984. We are here in 1989 asking the court to 12 determine the entitlement of decedents to work loss. 13 Probably few issues have been more fully 14 litigated than post mortem work loss benefits. Our 15 appellate courts have spoken at length and with frequency. 16 THE COURT: Well, ma'am, you don't have to 17 argue the law on this now. 18 MS. SHUMAN: Presented in this case are 123 19 claims. They involve 41 unpaid claims where Harleysville 20 paid no work loss benefits. They involve seven partially 21 paid claims where Harleysville paid some post mortem work 22 loss benefits, but not the statutory amount of $15,000.00. 23 And they involve 64 claims where Harleysville paid basic 24 work loss benefits, but under the No-Fault Act owed 25 interest because those benefits were not paid within 30 5 • 1 days and therefore were overdue. 2 Additionally, there are 11 claims where 3 Harleysville has paid money into court admitting its 4 responsibility to pay basic work loss benefits. It has 5 not, however, agreed on the amount of interest owed on 6 those claims. And therefore, that, the decision as to 7 interest, is before your court as well. 8 We are prepared to present this morning a 9 number of memorandums from Harleysville's files that 10 establish their policies and procedures with re gard to 11 payment of post mortem work loss benefits. 12 We are also prepared to put into evidence 13 the deposition testimony and trial transcript t estimony 14 from a prior class action captioned Gregory vs 15 Harleysville, in which testimony was taken with regard to 16 Harleysville's policies and practices. This is an attempt 17 to make this trial as compact as possible yet still get 18 before the court the factual background against which 19 these claims must be decided. 20 Additionally, we are prepared to put on 21 seven class members as examples or representatives of the 22 claims that your court is asked to decide. Two involve 23 unpaid claims, two involve partially paid claims and three 24 involve claims where interest is due. 25 We have taken depositions with regard to a 6 • 1 number of claimants as to whom Harleysville either denied 2 information or disputed a material fact necessary to the 3 plaintiffs to establish their cause of action. Those 4 depositions are being submitted to the court in this 5 matter in lieu of live testimony on those claims. 6 On most of the claims there is no factual 7 dispute. It simply becomes an issue for the court to 8 decide when interest commences to run, whether the estate 9 is entitled to recover the benefits, those sorts of 10 decisions. 11 We also plan to put on Mr. Hagan, who is an 12 employee of Harleysville, the person who signed the 13 pleadings in this case, with regard to the claims that are 14 part of this class. 15 We are also prepared to put on a paralegal 16 from the law firm of Angino and Rovner who was involved in 17 reviewing Harleysville's files and in lathering additional 18 information. 19 We believe that the entitlement in this 20 matter is clear. We regret that in 1989 we have to be 21 litigating this issue. 22 We request additionally that the court 23 determine whether Harleysville is responsible to pay 24 plaintiffs' counsel fees and expenses. We are not 25 requesting that the court determine the amount of those 7 • 1 counsel fees and expenses at this time. Only whether 2 Harleysville.is obligated under the No-Fault Act to pay 3 them. Either because the claims have been paid after 4 notice of representation or because Harleysville had no 5 reasonable foundation to deny these claims. 6 Thank you. 7 THE COURT; Would you like to say a few 8 words? 9 MR. KERR; Your Honor, if I might, I would 10 like to reserve a few words for the opening of 11 Harleysville's case, direct case. 12 THE COURT: Now, Ms. Shuman, you are going 13 to present some individual witnesses. 14 MS. SHUMAN: Yes, your Honor. 15 THE COURT; And as you present a witness, I 16 would like to have the proposed Findings of Fact and 17 Conclusions of Law in front of me on each witness. And I 18 would like to have plaintiffs' findings and defendant's 19 findings. 20 The 21 feet thick. And I 22 a second's notice. 23 MS. 24 done, your Honor, 25 THE file in this case is approximately two can't lay my hand on these documents at SHUMAN: We will arrange for that to be okay. COURT: All right. 8 • 1 MS. SHUMAN: We will provide you with a 2 copy of the documents opened to the page that deals with 3 that claimant, your Honor. 4 I would like, your Honor, to place on the 5 record some exhibits from Harleysville's files preparatory 6 to calling class members to testify. I have pre-marked 7 these exhibits. I hove provided a copy of them to counsel 8 for Harleysville and a copy for the court's use as well. 9 As Plaintiffs' Exhibit Number 1 is a copy 10 of the Harleysville Pennsylvania No-Fault Motor Vehicle 11 Insurance Act application for benefits. Under the title 12 of the document it states, to enable us to determine if 13 you are entitled to benefits under the Pennsylvania 14 No-Fault Motor Vehicle Insurance Act, please complete this 15 form and return it promptly. 16 Attached to the bottom of the form are 17 authorizations for release of work or other loss 18 information as well as an authorization for release of 19 health service or treatment information. 20 Plaintiffs' Exhibit Number 2 is an internal 21 memorandum from Harleysville insurance companies to all 22 Pennsylvania District Claims Offices dated July 7, 1975. 23 The subJect of the memorandum is denial letter No-Fault. 24 In part this states that a denial letter -- 25 THE COURT: Well, you needn't recite that, 9 • • 1 ma'am. 2 MS. SHUMAN: Fine. Plaintiffs' Exhibit 3 Number 3 -- 4 THE COURT: Wait a second, ma'am. 5 MS. SHUMAN: Plaintiffs' Exhibit Number 3 6 is an internal memorandum from Harleysville Insurance 7 Companies to all Pennsylvania District Claim Offices. It 8 is dated May 3, 1979, and the subJect is noted as Heffner 9 vs Allstate, decision involving lost income. 10 Plaintiffs' Exhibit Number 4 is an internal 11 Harleysville memorandum. It is adressed to all 12 Pennsylvania District Claim Managers, and it is dated 13 December 17, 1979. The subJect of that memorandum is 14 noted as work loss benefits for survivors of deceased 15 victims. 16 THE COURT: You furnished this same exhibit 17 to Mr. Kerr, have you not? 18 MS. SHUMAN: Yes, your Honor, a complete 19 set of these documents have been provided to defense 20 counsel. 21 THE COURT; All right. 22 MS. SHUMAN; Plaintiffs' Exhibit Number 5 23 is a Harleysville manual on No-Fault claims. The manual 24 sets forth Harleysville's policy with regard to payment of 25 No-Fault claims. The relevant section, your Honor, is 10 i • 1 pages -- at the top of each page there is a -- it says Pa. 2 N. F., Pennsylvania No-Fault -- 3 THE COURT: What is the first page of this 4 document? 5 MS. SHUMAN. Well, there is a serial number 6 printed on it. The first page of the document is 03005. 7 We included the whole document, your Honor, so that it was 8 clear what the source was. The applicable pages that we 9 are actually concerned about commence on page 14, noted as 10 2.14 up in the corner. And the serial number on that is 11 03023. 12 THE COURT: And what is this called? 13 MS. SHUMAN: This is a manual devised by 14 Harleysville with regard to Pennsylvania No-Fault benefits 15 and how claims for No-Fault benefits should be handled. 16 Some of the document was de vised in 1975. Some portions 17 of it were revised and they are coded as 1979. 18 Plaintiffs' Exhibit Number 6 is an internal 19 Harleysville memorandum dated October 20, 1980. It is 20 addressed to all District Claim Managers and its subJect 21 is noted as Pennsylvania No-Fault wage lo ss. 22 Plaintiffs' Exhibit Number 7 is an internal 23 Harleysville memorandum dated November 5, 1980, addressed 24 to all District Claims Managers, and the subject is 25 Pennsylvania No-Fault work loss benefits to deceased 11 1 victims survivors. 2 Plaintiffs' Exhibit Number 8 is an internal 3 Harleysville memorandum dated August 17, 1982, addressed 4 to all Pennsylvania District Claim Managers. And the 5 subject is Pennsylvania No-Fault late payments. 6 Plaintiffs' Exhibit Number 9 is an internal 7 Harleysville memorandum dated October 1, 1982. It is 8 addressed to all Pennsylvania District Claim Managers. 9 And its subJect is noted as Pennsylvania No-Fault - 10 fatalities. 11 The next exhibit is Plaintiffs' Exhibit 12 Number 10. It is dated November 24, 1982. It is a 13 Harleysville internal memorandum addressed to all 14 Pennsylvania District Claims Managers. And its subject is 15 Pennsylvania No-Fault - fatalities. 16 Plaintiffs' Exhibit Number 11 is dated 17 March 29, 1983. It is an internal Harleysville memorandum 18 addressed to all Pennsylvania District Claim Managers. 19 And its subJect is Pennsylvania No-Fault - work loss 20 benefits. 21 Plaintiffs' Exhibit Number 11 is a 22 transcript -- 23 THE COURT: Excuse me, ma'am. I already 24 have a number 11. 25 MS. SHUMAN: Plaintiffs' Exhibit Number 12 1 12 -- 2 THE COURT: That is what I am on. Is that 3 right, Mr. Kerr? 4 MR. KERR: That is -- we gust got these 5 this morning as well. But I Just had an 11 so whatever 6 Ms. Shuman wants to do as numbering, we can make it 11-A 7 or 12 or however she wants to do it. 8 MS. SHUMAN: Fine. 12 is the transcript of 9 testimony of David L. Kennedy, the former unit manager of 10 Harleysville responsible for No-Fault claims. This is 11 testimony that was taken in the case captioned Gregory vs 12 Harleysville which was a case in Allegheny County. Mr. 13 Kennedy is the person who authored many of the memos that 14 are the prior exhibits. 15 Plaintiffs' Exhibit Number 13 is the 16 transcript of testimony -- I am sorry, transcript of the 17 deposition of Carl Maio, Assistant Vice President of 18 Harleysville Mutual Insurance Company. This deposition 19 was taken in Gregory vs Harleysville. 20 Exhibit Number 14 is the transcript of the 21 testimony of Carl A. Maio, Assistant Vice President of 22 Harleysville Mutual Insurance Company. Exhibit 14 is the 23 transcript of his testimony given in the plaintiffs' 24 case-in-chief in Gregory vs Harleysville. 25 If we can make the next exhibit, Exhibit 13 ~ ~ 1 14-A, that is the transcript of testimony of Carl A. Maio 2 taken in Gregory. That was in the defendant's -- 3 THE COURT: That is more of his testimony. 4 MS. SHUMAN: In the same trial, your Honor, 5 that is more of his testimony. They are Just divided as 6 into plaintiffs' ca se and defen dant's case. He was called 7 by both parties. 8 I would like to move for the admission of 9 those Exhibits 1 through 14-A at this time. 10 THE COURT: Mr. Kerr. 11 MR. KERR: Your Honor, I Just received 12 these this morning. I would like to make the following 13 comments. 14 We certainly admit the authentication of 15 documents or Exhibits P-1 through P-11. I think it should 16 be noted for the record that P-6 bears a handwritten note 17 on it, never sent out. It is presented as a memorandum 18 sent to all District Claims Managers. 19 With respect to the transcript of Mr. 20 Kennedy's testimony in Gregory -- 21 THE COURT: Wait a minute. 22 MR. KERR: That is P-12, I think. 23 THE COURT: You are admitting the 24 authentication of Plaintiffs' 1 through 11. 25 MR. KERR: Yes. They are Harleysville 14 ~ ~ 1 records. 2 THE COURT: All right. 3 MR. KERR: With respect to the transcript 4 of Mr. Kennedy's testimony, I have not had an opportunity 5 to review it in detail. I would note the following 6 obJection: insofar -- and this is Just going from my 7 recollection of that testimony -- insofar as it concerns 8 Harleysville's general policies, I think it has some 9 relevance here. But my recollection is that much of Mr. 10 Kennedy's testimony concerned individual files or claims 11 in the Gregory proceeding. And I don't think that has any 12 relevance to this proceeding. 13 So I would obJect to Mr. Kennedy's 14 testimony and the transcript of his testimony insofar as 15 it relates to specific exhibits and claims from claimants 16 in the Gregory class action who are not before the court 17 here, and it is not relevant to this proceeding. 18 MS. SHUMAN: May I comment on that, your 19 Honor? 20 THE COURT: We will -- 21 MS. SHUMAN: Since you are the finder of 22 fact in this matter, you a re going to determine what is 23 relevant in any event. I don't be lieve Mr. Kennedy's 24 testimony is directed, at least in any significant way, to 25 individual claims. He was called as the author of many of 15 1 the memos that are Exhibits 1 through 11 with regard to 2 Harleysville's policies and practices. 3 MR. KERR: We would be happy to provide -- 4 if we have, in fact, specific objections to specific pages 5 of that testimony, I would be happy to try to supplement, 6 make my objections more specific. I am just reserving the 7 broad nature of my objection. 8 THE COURT: Well, you want to object to 9 relevancy and you have no other objection other than to 10 that? 11 MR. KERR: That is correct. 12 THE COURT; So we will argue relevancy on a 13 case by case basis as it comes up. 14 MR. KERR: Right. And with respect to Mr. 15 Maio, Ms. Shuman and I had stipulated that Mr. Maio's 16 testimony would be admissible here in lieu of having Mr. 17 Maio here personally. So we have no objection to that 18 testimony. 19 THE COURT; All right. Plaintiffs' -- 20 MR. KERR: I assume you have it all. In 21 other word s, this is all the direct and the cross. 22 MS. SHUMAN: That is correct. I didn't 23 redact or eliminate anything. I simply had reproduced all 24 the pages of that witness' testimony. 25 MR. KERR: Fine. On that representation, 16 i • 1 we have no obJection to Exhibits 13, 14 and 14-A. 2 THE COURT: Plaintiffs' 1 through 11 are 3 admitted. Plaintiffs' 13, 14 and 14-A are admitted. 4 Plaintiffs' 12 is admitted subject to objections as to 5 relevancy on an individual case by case basis. 6 MS. SHUMAN: Thank you, your Honor. 7 THE COURT; Are you done with your 8 exhibits, ma'am? 9 MS. SHUMAN: Yes, I am, your Honor. I 10 would like to call a witness, a member of the class, 11 Winifred Foley. 12 13 Whereupon, 14 WINIFRED FOLEY 15 having been duly sworn, testified as follows; 16 17 THE COURT: What is your name, ma'am? 18 THE WITNESS: Winifred Foley. 19 THE COURT; Spell it, please. 20 THE WITNESS; F-o-1-e-y. 21 THE COURT: We will go off the record a 22 second while counsel help m e find the appropriate spots. 23 (Discussion held off the record.) 24 25 DIRECT EXAMINATION 17 1 BY MS. SHUMAN; 2 Q State your name, please? 3 A Winifred Foley. 4 Q And what is your address, Mrs. Foley? 5 A R.D. 3, Titusville, Pennsylvania. 6 Q And are you a representative plaintiff in 7 this action Coleman vs Harleysville? 8 A Yes, I am. 9 Q Did you testify before the court in the 10 certification hearing in December of 1987? 11 A Yes, I did. 12 Q Did you lose a relative as a result of a 13 motor vehicl e accident? 14 A Yes. 15 Q Who was that? 16 A My son, Timothy. 17 Q And when was Timothy's accident? 18 A It was in August of 1979. 19 Q And did Timothy or anyone in this household 20 have automobile insurance at the time of that accident? 21 A Yes, Harleysville. 22 Q And who was the named insured on that 23 Harleysville policy? 24 A I was. 25 Q Was Timothy listed as a driver and operator 18 • 1 on that policy? 2 A Yes. 3 Q Was Harleysville notified of Timothy's 4 fatal accident? 5 A Yes. 6 Q Do you know the circumstances of how it was 7 notified? 8 A The driver of the other automobile notified 9 them. His insurance company, I believe it was. 10 MS. SHUMAN: Your Honor, we have prepared a 11 file on each claimant. Knowing no other way to present 12 123 claims to the court, we have marked them as 13 Plaintiffs' Exhibit 19, which will be our last exhibit. 14 It will be necessary, however, throughout the testimony 15 here to refer to these documents. 16 We have provided a set of them to defense 17 counsel. We also have a copy for the use of the court. 18 However the logistics are going to work easiest on us, 19 since it is a little different than the average trial. 20 This is the court's copy of the Foley file 21 that is prepared, as with all the files listed as 22 Plaintiffs' Exhibit 19, rather than individually listed, 23 if that is agreeable to the court. 24 THE COURT: It is fine with me. 25 BY MS. SHUMAN: 19 • 1 Q Mrs. Foley, I am going to be showing you 2 the Foley file from Plaintiffs' Exhibit 19. 3 A Okay. 4 Q Do you have any personal knowledge of the 5 first document in that file? 6 A No. 7 THE COURT; Pardon me? I can't hear you, 8 ma'am. 9 THE WITNESS: No. 10 BY MS. SHUMAN; 11 Q What about the second document, headed 12 accord? 13 A Yes. 14 MR. KERR: Your Honor, just for those of us 15 trying to follow along, when you say the first document in 16 the file, I wasn't sure, is that the claim for the estate 17 of Timothy Kevin Foley? 18 MS. SHUMAN; No. The first doc ument is a 19 document provided by Harleysville called home office claim 20 index. That was the only document provided by 21 Harleysville on this claim. 22 The second document in the file is a copy 23 of an accord form. 24 MR. KERR: Fine. I didn't know what this 25 other document was that I had. 20 1 BY MS. SHUMAN: 2 Q Can you identify that document headed 3 accord? 4 A Yes. 5 Q And did you acquire that document? 6 A Yes, I did. This and several other ones. 7 Q And how did you get those documents, Mrs. 8 Foley? 9 A I got it from my insurance agent. 10 Q And your insurance agent was? 11 A (No audible response.) 12 Q And your insurance agent was a Harleysville 13 agent, is that correct? 14 A Yes. 15 Q And your insurance agent, your Harleysville 16 agent, had doc uments with regard to your son's fatal 17 accident, is t hat right? 18 A Yes. 19 Q Now, when you testified at the 20 certification hearing, did Harleysville say it had any 21 record of your son's accident? 22 A Not to my knowledge. They said they 23 didn't. 24 MR. KERR: Your Honor, I obJect to Mrs. 25 Foley test ifyi ng about what Harleysville testified about 21 • • 1 at a certification hearing. I think that is clear from 2 the record. 3 THE COURT; Isn't there a record on that, 4 ma'am? 5 MS. SHUMAN: Yes, there is, your Honor. 6 THE COURT; Why do we need somebody to 7 testify about it then? 8 THE COURT; What is your next question? 9 BY MS. SHUMAN: 10 Q With regard to the accord, Mrs. Foley, does 11 it indicate th e agent's name? 12 A Yes, it does. 13 Q And what was the Harleysville agent with 14 whom you dealt ? 15 A Associated Agencies, and they are in Reno, 16 Pennsylvania. 17 Q And what is the date of that form? 18 A 8/22/79. 19 Q When was Timothy's accident? 20 A It was on 8/20 of '79. 21 Q Does it indicate who the insured -- who the 22 insured was? 23 A Yes. 24 Q And who is indicated there? 25 A Winifred Foley. 22 • ~ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Q And that is you, is that correct? A Righ t. Q And does it indicate the company name? A Yes, it d oes, Harleysville. Q And under driver, who does it indicate? A Tim. Q And does it indicate Tim's relationship to you? A Yes, it says son. Q Does it have Tim's age? A Yes. Q How old -- A 18. Q Under remarks, what does it say? A It says our insured driver was killed. Q Can you identify the next document in the file? A Yes. Q What is that? A It is the front -- top page of the insurance policy. Q And is that a policy with Harleysville? A Yes. Q Was this -- is this the top page of the policy that was in effect at the time of Tim's accident? 23 • • 1 A Yes. 2 Q Does it indicate on that sheet when that 3 policy went into effect? 4 A Yes, 9/78. 5 Q Can you identify the next document? 6 A Yes. 7 Q What is that? 8 A I am not exactly sure. It is Just -- 9 Q Let me step back a second. Is this a 10 document tha t was provided to you by your Harleysville 11 agent? 12 A Yes. 13 Q Let me ask my question so the court 14 reporter can take it down. 15 Is this a document provided by your 16 Harleysville agent? 17 A Not, not by the Harleysville agent, by my 18 insurance ag ent. 19 Q Okay. 20 A Associated Agencies. 21 Q Not by Harleysville Insurance Company, but 22 by your Harleysville agent? 23 A Right, right. 24 Q And does it indicate fatal, Tim Foley? 25 A Right. 24 • • 1 Q And does it say here, type on reserve, and 2 then they ha ve something written under there that says 3 P-1? 4 A P-1. 5 Q Does it indicate the policy period for the 6 insurance po licy? 7 A Yes, it does. 8 Q Does it indicate you as the insured? 9 A Right. 10 Q Now, what about the next document? 11 A Yes, I recognize that. 12 Q What is that? 13 A It is my notice of cancellation. That was 14 a termination notice. 15 Q And that was sent to you from Harleysville? 16 A Yes. 17 Q And this was some time after Tim's 18 accident? 19 A Yes. 20 THE COURT: What? I have a document in the 21 Foley file with a tab on the outside called income. Does 22 that consist of more than one page? 23 MS. SHUMAN: Yes, it does, your Honor. 24 THE COURT: Are you now asking her to 25 identify the second page? 25 • • 1 MS. SHUMAN. No, your Honor. Under the tab 2 called documents from plaintiff's file. We are not as far 3 as income. 4 THE COURT: Oh. Excuse me, ma'am. 5 MS. SHUMAN: We are several sheets -- we 6 have looked at the accord form; we have looked at the 7 Harleysville declaration sheet; we have looked at a 8 reserve sheet from Harleysville. And now we are looking 9 at a notice of termination. 10 THE COURT: Oh, I see. 11 MR. KERR: If I just might interject, I am 12 a little lost because I don't have any tabs on my folder. 13 I have the notice of termination, but I 14 don't have any income or some other whatever document the 15 reference was to. 16 THE COURT: Ma'am. 17 MS. SHUMAN: Well, the Judge had apparently 18 gotten a little bit ahead of where we were in the file. 19 There are several other documents, and then we come to a 20 letter that Mrs. Foley wrote to me and some letters that 21 were forwarded to you in discovery concerning Tim's 22 income. 23 MR. KERR: I will wait until we get to 24 those. 25 BY MS. SHUMAN: 26 • 1 Q And after the notice of termination, can 2 you identify the exhibits that follow that? 3 A Yes. They are checks that I sent to 4 Harleysville. 5 Q And you provided these to establish that 6 you had Harleys ville Insurance at the time? 7 A Yes. 8 Q And there are three pages of those, is that 9 correct? 10 A Yes. 11 Q What about the next page? 12 A It is my son's death certificate and also 13 the piece that was in the paper, the notice, the doctor. 14 Q What does it indicate as Tim's -- 15 A It says subJect as driver struck another 16 automobile. 17 Q What is the next document, Mrs. Foley? 18 A This is the Copy of the other driver's 19 payment for the loss of his vehicle, the claim against -- 20 it went to this State Farm Mutual. 21 Q Is this a check drawn on Harleysville? 22 A Yes, it is. 23 Q And it is made payable to State Farm Mutual 24 Automobile Insu rance Company? 25 A Yes. 27 • • 1 Q As subrogee of James Mover? 2 A Yes. 3 Q Who was James Mover? 4 A James Mover was the driver of the other 5 vehicle. 6 Q Under -- over to the right hand side, does 7 it indica te what the payment is made for? 8 A Yes, property damage claim against Winifred 9 Foley and Ti m Foley, deceased. 10 Q And what is the date on that check? 11 A 6/30/1980. 12 Q Did Harleysville ever inform you that you 13 might be ent itled to No-Fault benefits arising out of 14 Tim's acc ide nt? 15 A No. 16 Q Did your agent ever notify you of that 17 fact? 18 A No. 19 Q When was the first time that you learned 20 you might be entitled to some No-Fault benefits? 21 A I don't know the exact date. 22 Q Was it a long time after your son's 23 accident? 24 A Yes, quite a long time. Years to be exact. 25 Q I believe You indicated earlier that Tim 28 • • 1 was 18 at the time of the accident? 2 A Yes, he was. 3 Q Had he earned income from work prior to his 4 accident? 5 A Yes, he worked every summer and he worked 6 after schools. 7 Q And when had he finished school? 8 A He had finished school that Year. He 9 graduated in ' 79. 10 Q So he graduated in June of 1979? 11 A Yes. 12 Q And his accident was in August of 1979? 13 A Yes. 14 Q Was Tim in good health prior to the 15 accident? 16 A Yes, he was. 17 MS. SHUMAN: I have no further questions. 18 MR. KERR: May I proceed, your Honor? 19 THE COURT: Yes. 20 21 CROSS-EXAMINATION 22 BY MR. KERR: 23 Q Mrs. Foley, as you know, my name is 24 Alexander Kerr and I represent Harleysville Insurance 25 Company in these proceedings. 29 • • 1 I believe you testified that You knew 2 somehow that somebody had notified Harleysville about your 3 son's death. I would like to explore that a little bit 4 with you. 5 Who told you that somebody had notified 6 Harleysville? 7 A It was the driver of the other car. 8 Q Did you -- you didn't personally notify 9 Harleysville, did you? 10 A No, I did not. 11 Q Have You ever seen an application for 12 No-Fault bene fits? 13 A No. 14 Q Did You personally ever submit an 15 application f or No-Fault benefits -- 16 A No, I did not. 17 Q -- to Harleysville? 18 A No. 19 Q Did you ever ask your agent for one? 20 A No. 21 Q And Just to make sure that I understand, 22 you never -- you personally or, to Your knowledge, no one 23 in Your famil y wrote a letter to Harleysville or informed 24 them in some other way -- 25 A No. 30 1 Q -- of Tim's death? 2 A No. 3 Q Now, you say that after Tim graduated he 4 worked in the summer? 5 A He worked that summer. He was planning 6 on -- all my s ons had gone to college. 7 Q What sort of work did he do? 8 A That -- the different summers do you want 9 to know or tha t particular summer? 10 Q Let's start with 1979 summer. 11 A That summer he did odd Jobs that summer and 12 he worked for Tom Huillier as caretaker for Noel Poux 13 Estates. 14 Q Do you recall how many months in the summer 15 he worked prio r to his accident? 16 A He started right after school was out and 17 was still empl oyed there when he was killed. 18 Q Do you recall how many hours a day he would 19 work? 20 A I don't recall, but it seems like I am 21 almost cer tain it was an eight hour day. 22 Q Do you recall how much he was paid per 23 hour? 24 A Not for that particular Job, no. 25 Q Had he worked the previous summer? 31 ~ ~ 1 A Yes. 2 Q And what did he do in 1978, if you recall? 3 A He and another boy cleaned machinery for 4 the old Titu sville Forge that has been later purchased by 5 the Earnst C ompany. And they cleaned the machines and 6 they made $$ 85.00 a week. 7 Q Do you recall how many weeks they worked 8 during the s ummer of 1978? 9 A It was -- that was about -- in that 10 particular J ob, he worked three or four weeks. And then 11 he also did grass mowing and odd Jobs for other people. 12 Q Do you know if he ever filed income tax 13 returns? 14 A Not to my knowledge, he never did. 15 Q You have looked for those and you never 16 found them? 17 A Yes, I did. 18 Q And did he work prior to 1978? 19 A Yes. He worked I think in '77, he worked 20 that summer. It was Just mowing grass and odd Jabs. 21 Q So that would not be an eight hour workday 22 then? 23 A No. 24 Q Would your best estimate that he forked one 25 or two days a week? 32 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 u A Usually Saturday and after school. After school. Q Was that the first time he worked, 1977? A He had a paper route when he was -- I think when he was 14, 15. MR. KERB; I have no further questions, your Honor. REDIRECT EXAMINATION BY MS. SHUMAN: Q Mrs. Foley, Mr. Kerr asked you if you ever filled out qn application for benefits. Do you recall Harleysville ever sending you an application to fill out? A No, they never sent one. MS. SHUMAN: Thank You. No further questions. THE COURT: Do you have another witness then ready? MS. SHUMAN: THE COURT: take a very short recess. (Whereupon, MS. SHUMAN: to the witness stand. THE COURT: Yes, your Honor. All right. We are going to a recess was taken.) I would like to call Mr. Long This is obviously not Patricia 33 • • 1 Long. Is there another Long? 2 MS. SHUMAN: Patricia Long is the decedent. 3 Mr. Lo ng is he r son. 4 THE COURT: Pardon me. 5 6 Whereupon, 7 CLIFFORD A. LONG 8 havi ng been duly sworn, testified as follows: 9 DIRECT EXAMINATION 10 BY MS. SHUMAN: 11 Q Would you state your name, please? 12 A Clifford A. Long. 13 THE COURT: Clifford? 14 THE WITNESS: Right. 15 BY MS. SHUMAN: 16 Q What is your address, Mr. Long? 17 A R. D. 1, Latrobe, Pennsylvania. 18 Q Did you lose a relative as a result of a 19 motor vehicle accident? 20 A Yes. 21 Q Who was that? 22 A My mother, Patricia Long. 23 Q When was your mother's accident? 24 A September 16, 1978. 25 THE COURT: Louder, please. 34 a • 1 THE WITNESS: September 16, 1978. 2 BY MS. SHUMAN: 3 Q Now, at the time of the accident, did your 4 mother have au tomobile insurance? 5 A Yes. 6 Q And with what company, sir? 7 A Harleysville. 8 Q Was Harleysville notified of the accident? 9 A Yes. 10 Q And do you know how it was notified? 11 A The one agent, that was our insurance 12 agent, her nam e was Ann. 13 Q And it is your understanding that she 14 notified Harle ysville, is that correct? 15 A She told me. Because I had -- I had -- 16 MR. KERR: Objection as to hearsay, your 17 Honor. 18 THE COURT: Ma'am? You have an objection. 19 MS, SHUMAN: I can put a document before ZO Mr. Long which is a copy of a Harleysville document that 21 indicates that notice was provided by Ann of the agency to 22 Harleysville, if Mr. Kerr is challenging that information. 23 THE COURT: Go ahead. 24 BY MS. SHUMAN: 25 Q Mr. Long, I am showing you a document that 35 • 1 is part of the Patricia Long trial file which is labeled 2 as Plaintiffs' Exhibit 19. Is this document headed acord? 3 A Yes. 4 Q And as far as producer, what does it say 5 there? 6 A Queer Agency. 7 Q And is the Donald Queer Agency the agency 8 with whom your mother dealt for insurance? g A Right. 10 Q And at the bottom -- at the bottom of the 11 acord, does it have a date? 12 A 9/18/78. 13 Q How long is that after your mother's 14 accident? 15 A That was on a Monday. The accident was on 16 a Saturday. 17 Q So two days after the accident? 18 A Right. 19 Q It says reported by, and what name is 20 written there? 21 A Ann. 22 Q And as far as the named insured, who does 23 it have listed there? 24 A Patricia M. Long. 25 Q Under insured, what does it say next to 36 • • 1 Your mother's name? 2 A Fatal. 3 Q Does it have her age there as well? 4 A 47. 5 Q Did Harleysville subsequently send You an 6 application for benefits to fill out? 7 A Yes. g Q And did You fill that out? g A Yes. 10 Q And did You return it to Harleysville? 11 A Yes. 12 Q Did Harleysville pay a funeral benefit 13 arising out of your mother's fatal accident? 14 A Yes. 15 Q And do you know the amount? 16 A $1500.00. 17 Q And did Harleysville also pay, in addition 18 to that, $12,500.00 partially for uninsured motorist and 1g partially for survivors benefit? 20 A Yes. Z1 MR. KERB: ObJection, Your Honor. 22 Certainly with background, I don't object to leading. But 23 when we are getting to an important point of the case as 24 to what payments were for and that sort of thing, I do 25 object to leading questions. 37 • • 1 THE COURT: I guess the way to resolve it, 2 ma'am, would be to ask him if he got a check for 12,500 3 and identify it some way. 4 MS. SHUMAN: I don't know if HarleYSVille's 5 file has a copy of the check, your Honor. That is part of 6 the problem. 7 BY MS. SHUMAN; g Q I am showing You the third page of the Long 9 trial file. This is a document dated October 1, 1979. Is 10 that correct, Mr. Long? 11 A Yes. 12 Q I am sorry, fourth page, Your Honor. 13 And under the caption it says suffix to 14 Patricia Long, PIP, is that correct? 15 A Yes. 16 Q And then it says, "We allotted $5000.00 in 17 survivors bene fits and $1500.00 for funeral expenses, for 18 a total draft of $6500.00." Does it say that? 19 A Yes. 20 Q And it says suffix 5, Patricia Long, UI? 21 A Correct. 22 Q And then it states, "We allotted $7500.00 23 for the UI which closes both suffixes." Did I read that 24 accurately? 25 A Yes. 38 • 1 Q Okay. And is it Your understanding that 2 You did recei ve a total of $14,000.00 from Harleysville? 3 A Yes. 4 Q At the time of Your mother's accident, was 5 Your dad livi ng? 6 A No. 7 Q So your mother was a widow? g A Yes. g Q Did she have any minor children? 10 A One. 11 Q And who was that? 12 A My brother, Paul Long. 13 Q And how old was Paul at the time of Your 14 mother's accident? 15 A He Just turned 16. 16 Q Did Harleysville pay any work loss benefits 17 arising out of Your mother's accident? 18 A No. 19 Q Did Harleysville tell you that your mother 20 might have a claim for work loss benefits? 21 A No. 22 Q I am showing you the fifth page in the Long 23 trial file. This is a memo dated November 13, 1980, is 24 that correct? 25 A Yes. 39 1 Q And the memo is headed suffix 2 Patricia M. 2 Long - PIP, is that correct? 3 A Yes. 4 Q And the memo says, "Apparently we settled 5 the no-fault portion of this claim with an attorney and he 6 made no demand for wage loss. Inasmuch as the last 7 survivor's benefit was paid on September 26, 1979, the 8 time limitation for filing suit does not expire until 9 September 26, 1981. We should play this one by ear and 10 await any further activity on the part of the attorney for 11 a claim for wage loss." Did I read that accurately. Mr. 12 Long? 13 A Yes. 14 Q Did you ever have any contact after the 15 date of this memo in 1980 with Harleysville about work 16 loss? 17 A Not that I know of, no. 18 Q I believe you indicated that your mother 19 was 47 at the time of the accident? 20 A Yes. 21 Q What kind of health was she in at that 22 time? 23 A Good health. 24 Q Had she been employed before her accident? 25 A Yes. 40 • • 1 Q Had she had any educational background that 2 would allow her to be employed? 3 A She Just finished a secretarial school. 4 She Just finished a secretarial school with VCI in 5 Greensburg in MaY or June of that same Year. 6 Q And had she been employed during that Year 7 at all? g A She took a part-time Job through the Tempo 9 Employment Agency to get whatever Jobs she could get until 10 something permanent came along. 11 Q When did You first learn that Your mother 12 might have a claim for work loss benefits, Mr. Long? 13 A Your office called. 14 MS. SHUMAN: I have no further questions. 15 16 CROSS-EXAMINATION 17 BY MR. KERR: 18 Q Mr. Long, mY name is Alexander Kerr and I 19 represent Harleysville in this proceeding. 20 You say prior to her accident Your mother 21 was employed. That was a part-time employment, is that 22 correct? Z3 A She worked for the agency which sent her 24 out on different Jobs. 25 Q Isn't it true that her approximate income 41 • 1 around the time of her death was about forty dollars a 2 month? 3 A Assuming she only worked maybe three or 4 four months after getting out of school. You would have 5 to take a Job basically whenever it was available. Which 6 is what she did. You Just don't get a Job. It is usually 7 difficult to go through school and go into a Job. g Q And isn't it true that she only earned 9 approximately forty dollars a month for those three 10 months? 11 A Yes. 12 Q Was your mother's estate represented by 13 counsel? 14 A Yes. 15 MR. KERR: Your Honor, May I approach the 16 witness? 17 THE COURT: Yes. 18 BY MR. KERB: 19 Q I would like to place in front of you, sir, 20 a document which has previously been marked for purposes 21 of identification as Defendant's Exhibit Number 265. 22 I have a copy for for Your Honor as well. 23 This document has several pages. I am 24 going to specifically direct your attention to the second 25 page of the document which has a number at the bottom, 42 • • 1 22011. Do You have that in front of you, sir? 2 A Yes. 3 Q And that is an authorization, is it not? 4 A Yes. 5 Q Does Your signature appear anywhere on that 6 page? 7 A Yes. g Q Where is that, sir? g A The second signature on the right. 10 Q Over the typewritten Clifford A. Long? 11 A Right. 12 Q And what was your understanding of what 13 this authorization was? 14 A That everything has been paid by Your 15 insurance company, Harleysville. That whatever was due 16 coming, we received. 17 Q And was Mr. Driscoll Your counsel -- when I 18 say your counsel, counsel for Your mother's estate? 19 A Yes. 20 Q I would like to ask You to turn over to the 21 next page, which is an order from the Court of Common 22 Pleas of Westmoreland County -- this page bears the date 23 stamp number at the bottom 22012 -- and ask you whether 24 You have ever seen that order before, sir? 25 A Probably have. I don't remember. 43 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 THE COURT: Use that mike, please? THE WITNESS: What? I can't hear you sir. I probably did. I can`t remember. BY MR. KERR: Q And turning over to the last page of this exhibit, 22014, that is a release, is it not? A Yes. Q And that release bears your signature, is that true? A Yes. Q And it is dated September 20, 1979? A Yes. Q And did you understand that document to be a release of Harleysville Insurance Company? A Yes. MR. KERR: I have no further questions. REDIRECT EXAMINATION BY MS. SHUMAN: Q Mr. Long, Mr. Kerr showed you a document that is stamped 22012 and he asked You some questions about it. That document is headed Order, is that correct? A Yes. Q And it says "And now, to wit" -- and I 44 • • 1 can't read the dates -- 2 THE COURT: Is that necessary, ma'am? 3 MS. SHUMAN: Well, Your Honor, I think it 4 is because it says settled -- 5 THE COURT: Is it necessary to read it? 6 MS. SHUMAN: Does it indicate here that it 7 is to settle claims for Un insured Motorists -- g MR. KERR: I obJect. I think the order 9 speaks for itself. And I obJect to this witness 10 testifying as to what an o rder says. 11 THE COURT: It does, ma'am. 12 MS. SHUMAN: Your Honor, I think the 13 indication here is that somehow -- 14 THE COURT: Ma'am, the witness is not going 15 to read th is document. You can argue what it means to me 16 until You are blue in the face, both of you. We will do 17 that off t he record. 18 MS. SHUMAN: Yes, Your Honor. No further 19 questions. I would like to call Mr. Jenkins to the 20 witness stand. 21 Whereupon, 22 DONALD JENKINS 23 having been duly sworn, testified as follows: 24 DIRECT EXAMINATION 25 BY MS. SHUMAN: 45 • • 1 Q Would you state Your name, please? 2 A Donald Jenkins. 3 Q And what is your address, Mr. Jenkins? 4 A Box 14, MarkleYsburg, Pennsylvania. 5 Q Did you lose a relative as a result of a 6 motor vehicle accident? 7 A Yes, mY wife. g Q And what was Your wife's name? g A Alice Jenkins. 10 Q When was Mrs. Jenkins' accident? 11 A On March 12, 1980. 12 Q At the time of the accident, did You or 13 Mrs. Jenkins have automobile insurance? 14 A Yes, ma'am, through Harleysville. 15 Q Was Harleysville notified of the accident? 16 A Yes, ma'am. 17 Q And do you know how, Mr. Jenkins? 18 A Through Ron Myers, mY insurance agency. 19 Q Who notified Your insurance agency? 20 A I did. 21 Q And do You know approximately when you 22 notified the agency of Your wife's accident? 23 A It was a few days after the accident. 24 Q Did Harleysville send you an application 25 for benefits to complete? 46 • • 1 A Yes, ma'am. 2 Q And did you complete that and return it? 3 A Yes, ma'am. 4 Q Had Your wife been employed prior to the 5 time of her accident? 6 A Yes, she was employed through Faymore 7 Manufacturing. g THE COURT: Spell it, sir. g THE WITNESS: F-a-y-m-o-r-e, I think. 10 BY MS. SHUMAN: 11 Q And how old was Mrs. Jenkins? 12 A 41. 13 Q Was she in good health? 14 A Yes, ma'am. 15 Q Did Harleysville pay survivor loss benefits 16 of $5,000.00? 17 A Yes, ma'am. 18 MR. KERR: I am going to ob~ect, your 19 Honor, I think he can talk about amounts, but I think a 20 foundation needs to be laid as to this witness' 21 understanding of what payments were for. 22 THE COURT: That is true. He got 23 $5,000.00. Is that right? 24 THE WITNESS: Yes. 25 BY MS. SHUMAN: 47 • • 1 Q How is that money paid, Mr. Jenkins? 2 A It was paid in a couple years in payments. 3 Q You got so much per month, is that right? 4 A Right. 5 Q Did Harleysville pay work loss benefits? 6 A Some, but I don't remember how much. 7 THE COURT: I can't understand you, sir. g THE WITNESS: They paid some, but I am not 9 sure of how much it was. 10 THE COURT: Use that mike. 11 THE WITNESS: Okay. 12 BY MS. SHUMAN: 13 Q I am showing You a document from the 14 Jenkins trial file. It is a letter dated July 20, 1982, 15 or a memo dated July 20, 1982. 16 THE COURT: Page? 17 MS. SHUMAN: Tenth page. 1g MR. KERR: If I am on the right document, I 19 am going to object to any questions to this witness about 20 this letter because it doesn't appear -- if we are talking 21 about something that says Donald J. Jenkins at the top and 22 David L. Kennedy, Unit Manager, at the bottom, dated July 23 20, 1982, it doesn't appear that this witness ever has 24 seen this document or wrote it or it was sent to him or 25 anything. 48 • • 1 MS. SHUMAN. I can ask my questions of Mr. 2 Hagin. He will be the witness after the class members. 3 So I can ask my question o f Mr. Hagin. 4 THE COURT: You have -- are You still on a 5 document in this file date d July 20, 1982? 6 MS. SHUMAN: Yes, your Honor. 7 THE COURT: It is a short note, three lines 8 in one paragrpah, is that what you are on, ma'am? g MS. SHUMAN: Yes. 10 THE COURT: Okay. 11 MR. KERR; Your Honor, can I -- 12 THE COURT: Well, let's have a question and 13 then see what this is all about. 14 MR. KERR: Fine, your Honor. 15 BY MS. SHUMAN; 16 Q There is a stamp on the bottom of that that 17 indicates it is 05735. 18 THE COURT: That is what we will use for 19 reference numbers in these things. 20 MS. SHUMAN : Yes, that should make things a 21 little easier. 22 BY MS. SHUMAN: 23 Q Does this memo indicate that, "According to 24 the calculations, we have paid $13,826.78 which leaves a 25 balance of $1,173.22 to b e paid." 49 • • 1 MR. KERR: I obJect, Your Honor, on the 2 same basis that I obJected to before. The document speaks 3 for itself. It is from a Mr. Kennedy to a Mr. Mulvihill. 4 It does not appear, and I don't think any foundation has 5 been laid, that this witness ever saw the document, that 6 it was sent to him or that he is familiar with its 7 contents. g THE COURT: Isn't that true, ma'am? g MS. SHUMAN: Yes, sir. 10 THE COURT: Well, I don't know why you are 11 doing this then. You know it is not proper to do this 12 through the witness. And I don't want witnesses reading 13 any more documents, unless there is some overriding reason 14 to do that. 15 BY MS. SHUMAN: 16 q Do you remember approximately when You 17 received your last payment from Harleysville? 18 A No, ma'am, I don't. lg q How long had your wife been working prior 20 to the accident? 21 A Oh, I couldn't say for sure. She worked 22 for FaYmore Manufacturing and Michael Berkowitz before 23 that probably seven or eight Years. I wouldn't say for 24 sure. 25 MS. SHUMAN: I have no further questions. 50 • 1 2 CROSS-EXAMINATION 3 BY MR. KERR: 4 Q Mr. Jenkins, isn't it true that You 5 received in total $15,000.00 from Harleysville Insurance 6 Company? 7 A I am not sure what the total figures was. g Q And you don't know what the payments were 9 for, do you? 10 A One was survivors benefits and the other 11 one was suppo sed to be work loss. 12 Q But You don't know how much you received in 13 work loss? 14 A No. 15 MR. KERR: I have no further questions. 16 MS. SHUMAN: Thank You, Mr. Jenkins. 17 Next, we would call Mr. Smith. lg Whereupon, lg STEVEN A. SMITH 20 having been duly sworn, testified as follows: 21 22 DIRECT EXAMINATION 23 BY MS. SHUMAN: 24 Q Would You state your name, please? 25 A Steven A. Smith. 51 • 1 Q And what is Your address, Mr. Smith? 2 A R. D. 1, Box 81, Annville. 3 Q In what town? 4 A Annville. 5 Q Keep Your voice up. 6 Did you lose a relative as a result of a 7 motor vehicle accident? g A Yes, my wife. g Q And what was your wife's name? 10 A Betty Smith. 11 Q And when was Mrs. Smith's accident? 12 A March, '80, 11th. 13 Q March 11 of 1980, is that right? 14 A Yes. 15 Q Did You or your wife have automobile 16 insurance at the time of the accident? 17 A Yes, we did, with Harleysville. 18 Q Was Harleysville notified of the loss of 19 your wife's accident? 20 A Yes. 21 Q Did Harleysville send You an application 22 for benefits to fill out? 23 A Yes, ma'am. 24 Q Did you fill that out? 25 A Yes. 52 1 Q And did you return it to Harleysville? 2 A Yes. 3 Q I am going to show you a document that is 4 numbered 088 93. It is the second document in the Smith 5 trial file. 6 It is headed application -- it is headed 7 application for benefits. Is this your signature at the 8 bottom, Mr. Smith? g A Yes. 10 Q And is it -- what is the date that is 11 written on it? 12 A 18 March, '80. 13 Q Did you indicate on this application 14 whether your wife was employed at the time of her 15 accident? 16 A Yes. 17 Q And what did you -- what is written there? 18 A Veterans Administration, VA Hospital. 19 Q Is that where your wife was employed at the 20 time of her accident? 21 A Yes. 22 Q Did Harleysville pay fun eral benefits 23 arising out of your wife's death? 24 A Yes, ma'am. 25 Q Did they pay survivor loss benefits? 53 • • 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 A Yes. Q Did they pay work loss benefits? A Yes. Q Do you know the amount? A No, ma'am. Q How were these payments made, Mr. Smith? A Semi-weekly. Q So every -- is that every two weeks you got a check? A Every two weeks. Q And do You remember about how long those checks continued every two weeks? A No. Q Did Harleysville ever tell you that you might be entitled to additional work loss benefits? A No, ma'am. Q Did they ever tell you that you might be entitled to interest? A No. Q What kind of health was your wife in prior to her accident? A Good health. Q And how old was she? A 26. Q Did you and she have any children? 54 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 • • A A son. Q And how old was he at the time of the accident? A Two. MS. SHUMAN: Thank you, Mr. Smith. MR. KERB: I have no further Questions. May I approach the witness, your Honor? THE COURT: Yes. CROSS-EXAMINATION BY MR. KERR: Q Mr. Smith, I am placing in front of you a document which was previously marked for purposes of identification in these proceedings as Defendant Exhibit Number 459. I have a copy here for the court. Can You identify -- THE COURT: Does that indicate that you are going to be -- that you are going to be giving to me at least 459 exhibits, sir? MR. KERR: I hope it is not that many. But we are -- I believe I will confess to you that the number goes higher than that. THE COURT: All right. 55 • ~ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MR. KERR: We have them all -- THE COURT: Go ahead. BY MR. KERR: Q Do you recall ever seeing that document before, sir? A Yes. - Q Do you recall receiving that on or about August 11, 1981? A Yes. Q And did that document accurately set forth, as you understood it, the payments that were being sent to you by Harleysville and the reason for those payments? MS. SHUMAN: I am going to obJect to that question. I don't know how this witness can testify that this letter accurately reflected what this man was entitled to. MR. KERR: That wasn't my question. THE COURT: Sir, you are doing the same thing that -- MR. KERR: I will withdraw the question, your Honor. THE COURT: All right. BY MR. KERR: Q Mr. Smith, I would like to show you a second document which has previously been marked for 56 • • 1 purposes of identification as Defendant Exhibit Number 2 460. Do you recall receiving a copy of that document on 3 or about April 7, 1983? 4 A Yes, sir. 5 Q Does Defendant Exhibit Number 459 refresh 6 your recollection that you received $10,000.00 in wage 7 loss benefits from Harleysville? 8 A Yes. 9 MR. KERR: I have no further questions. 10 MS. SHUMAN: Thank you, Mr. Smith. 11 I would like to call Mr. Seiber to the 12 witness stand. 13 Whereupon, 14 JOHN SEIBER, Jr. 15 having been duly sworn, testified as follows: 16 17 DIRECT EXAMINATION 18 BY MS. SHUMAN: 19 Q What is your name, please? 20 A John Seiber, Jr. 21 Q What is your address, Mr. Seiber? 22 A R. D. 1, Liverpool, Pennsylvania. 23 Q I am going to move a little closer, your 24 Honor. Mr. Seiber can hear me better that way, all right? 25 Did you lose a relative as a result of a 57 • • 1 motor vehicle accident? 2 A Yes, I did. 3 Q And who was that? 4 A My son. 5 Q And what was your son's name? 6 A Douglas Nelson Seiber. 7 Q And when was Douglas' accident? 8 A April 8, 1982. g Q At the time of the accident, did Douglas 10 have his own automobile insurance policy? 11 A No, he was covered under my insurance. 12 Q Did Douglas live in your house? 13 A Yes, he did. 14 Q And with whom did you have automobile 15 insurance? 16 A Harleysville. 17 Q Was Harleysville notified of Douglas' 18 accident? 19 A Yes, I notified them. 20 Q And do you remember how You took care of 21 that? 22 A I called them on the phone. 23 Q And did You call Harleysville Insurance 24 Company or d id you call your agent? 25 A I called Sausman Agency in Thompsontown. 58 • • 1 Q And is that the agency with which You 2 usually did business on Your policy? 3 A Yes. 4 Q Did Harleysville pay funeral benefits 5 arising out of Douglas' accident? 6 A Yes, they did. 7 Q Did they send You an application for 8 benefits to complete? g A I believe they did. 10 Q All right. Looking at the Seiber trial 11 file, page 2, numbered 04966, this is a document headed 12 application for benefits. Is that correct? 13 A Right. 14 Q Is this Your signature at the bottom, Mr. 15 Seiber? 16 A Yes, it is. 17 Q What date is next to that? 18 A 7/22/82. lg Q Did Harleysville pay $15,000.00 in work 20 loss benefits arising out of Douglas' accident? 21 A Yes, they did. 22 Q Do You know approximately when that payment 23 was made? 24 A It was November of '83. 25 Q So that would be over a Year and a half 59 • • 1 after the accident, is that correct? 2 A Right. 3 Q Do you remember what Harleysville told you 4 at that time a bout why they were making a payment of work 5 loss benefits? 6 A The adJuster Just said it was their policy 7 that they had to do this now. 8 Q Did their adJuster tell You that You might 9 be entitled to interest? 10 A No. 11 Q How old was Douglas at the time of his 12 accident? 13 A 19. 14 Q Was he employed at that time? 15 A No, he was a student. 16 Q How much more time did he -- was he going 17 to be in school? 18 A Two months. 19 Q And then he would have graduated, is that 20 correct? 21 A Right. 22 Q What kind of health was Douglas in prior to 23 the accident? 24 A Good health. 25 MS. SHUMAN; I have no further questions. 60 • • 1 Thank you, Mr. Seiber. 2 3 CROSS-EXAMINATION 4 BY MR. KERR: 5 Q Mr. Seiber, I am placing in front of you 6 the same document that Your counsel had in front of You 7 before. It has on the bottom the number 04966 which you 8 said you signed. 9 A Right. 10 Q About two inches above your signature there 11 is a portion of that document which has got a number 2 on 12 the left. A nd it says the question, Did you lose wages or 13 salary as a result of your inJurY? And there is a box 14 checked. Do you see that portion of it, the page? 15 A Yeah. 16 Q And did you app1Y the check there under the 17 box no? 18 A I didn't fill it out. I gust signed it. 19 Q Did You -- did you watch it being filled 20 out? 21 A I believe so. I don't recollect. 22 Q It is true that your son was not earning 23 any wages or salary at the time of his accident? 24 A Not at the time, no. 25 MR. KERR: No further questions, your 61 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 • Honor. • MS. SHUMAN: Thank you, Mr. Seiber. Mr. Rickenbach. Whereupon, CHARLES S. RICKENBACH having been duly sworn, testified as follows: DIRECT EXAMINATION BY MS. SHUMAN: Q State Your name, please? A Charles S. Rickenbach. Q What is your address? A 215 Washington Avenue, Ephrata. Q Did you lose a relative as a result of a motor vehicle accident? A I did. Q Who was that? A My wife . Q What was Your wife's name? A Barbara. Q When was Mrs. Rickenbach's accident? A September 1, 1981. Q Did You or your wife have automobile insurance at the time of her accident? A I did. 62 • • 1 Q With what company, sir? 2 A Harleysville. 3 Q Was Harleysville notified of the accident? 4 A I think so. 5 Q You personally did not notify them t-hough, 6 is that correct? 7 A I called them a couple days later, but I am 8 not sure tha t was considered or not. g Q Did Harleysville send you an application 10 for benefits to complete? 11 A Yes, they did. 12 Q I am showing You the second document in the 13 Rickenbach t rial file, with a stamp of 06045. That 14 document is headed application for benefits, is that 15 correct, Mr. Rickenbach? 16 A Yes. 17 Q And at the bottom of the form, is that your 18 signature? 19 A That is. 20 Q And what is the date next to it? 21 A 11 September, '81. 22 Q With regard to the portion of the 23 application that asked about employers, is that portion 24 filled out? 25 A Yes. 63 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 • • Q Had your wife been employed at the time of her accident? A Yes, she was. Q And where was she working at that time? A The Living Word Academy. She was a secretary there. THE COURT: THE WITNESS: a Christian school. MS. SHUMAN: THE WITNESS: THE COURT: The what? Living Word Academy. It was The Living Word? Living Word. Oh, all right. BY MS. SHUMAN: Q Did Harleysville pay funeral benefits arising out of your wife's accident? A Yes. Q Did it pay survivor loss benefits? A Yes. Q Did it pay $15,000.00 in work loss benefits? A Yes, ma'am. Q And how were those payments made? A Every two weeks after they started to pay them. Q Do you remember approximately how long you 64 • • 1 received checks from Harleysville? 2 A About three Years, I think. I am not sure. 3 Q How old was Your wife at the time of the 4 accident? 5 A 38. 6 Q Was she in good health? 7 A Yes. 8 MS. SHUMAN; I have no furth er questions. 9 Thank You, Mr. Rickenbach. 10 11 CROSS-EXAMINATION 12 BY MR. KERR; 13 Q Mr. Rickenbach, do You have that same page 14 in front of You? 15 A Not right now. 16 Q Now? 17 A Yes. 18 Q Under employer, it says The Worship Center, 19 is that correct? 20 A That is correct. 21 Q Is that the same as the employer that You 22 identified in Your testimony? 23 A Yes. 24 Q That is the -- the -- 25 A This was the church that we go to, The 65 • 1 Worship Center, and they named it, the other, the school 2 The Living Word. 3 Q And is it true that Your wife was earning 4 approximately $170.00 a week there? 5 A At this time, I can't really say. I think 6 that is what it was. 7 Q Do you have any idea of when The Worship 8 Center notified Harleysville of how much it was that Your 9 wife earned per week? 10 A No, I have no idea. 11 MR. KERR: I have no additional questions 12 of this witness, Your Honor. 13 MS. SHUMAN: Thank You, Mr. Rickenbach. 14 Mrs. Kauffman. 15 Whereupon, 16 DEANNA KAUFFMAN 17 having been duly sworn, testified as follows: 18 DIRECT EXAMINATION 19 BY MS. SHUMAN: 20 Q Would You state Your name, please? 21 A Deanna Kauffman. 22 Q And what is Your address, Mrs. Kauffman? 23 A 2904 Derry Street, Harrisburg, 24 Pennsylvania. 25 Q Did You lose a relative as a result of a 66 • 1 motor vehicle accident? 2 A I did. 3 Q And who was that? 4 A My husband. 5 Q What was your husband's name? 6 A Eugene Ralph Woods. 7 Q And when was Mr. Woods' accident? 8 A The accident was on•the 2nd of August, 9 1979. He passed away on August 4, 1979. 10 Q At the time of the accident, did Mr. Woods 11 have automobil e insurance? 12 A Yes, he did. 13 Q With what company? 14 A Harleysville. 15 Q And was Harleysville notified of the 16 accident? 17 A To the best of my knowledge, my husband's 18 best friend wo rked for our agent in Sausman Agency in 19 Thompsontown, and I assumed that the word got to them 20 through him. 21 Q Did Harleysville pay $15,000.00 in work 22 loss benefits? 23 A Yes. 24 Q Do You know when those benefits were paid? 25 A I do not remember. 67 ~ ~ 1 Q Mrs. Kauffman, I am showing you a document 2 that is the sixth document in the Woods trial file. It is 3 numbered 01269 -- really the fifth -- the document begins 4 on the fifth page, 01268, and this document is headed 5 release, is that correct? 6 A Yes. 7 Q Take a minute to look at that and see if 8 this refreshes your recollection as to when Harleysville 9 paid work loss benefits. (Handed to witness.) 10 This is the 8th of April, 1982. 11 And the release recites payment of 12 $20,000.00. Was $5,000.00 of that for survivor Ioss 13 benefits? 14 A Yes. 15 Q Did Harleysville pay any interest on the 16 work loss bene fits? 17 A No. 18 Q And their payment was made approximately 19 two and a half Years after your husband's accident, is 20 that correct? 21 A Correct. 22 MS. SHUMAN: Thank you. I have no further 23 questions. 24 25 68 1 CROSS-EXAMINATION 2 BY MR. KERR: 3 Q Mrs. Kauffman, that is your signature that 4 appears on the release-which your counsel was showing to 5 you on page 1269, is that correct? 6 A Yes, sir. 7 Q And directing your attention to the first 8 paragraph on page 1269, the last sentence of that 9 paragraph, it is true, isn't it, that you had had the 10 opportunity to consult with independent counsel of Your 11 choosing prior to signing this release? 12 A Yes, sir. 13 Q I am going to show you a document which has 14 previously been marked for purposes of identification as 15 Defendant's Exhibit Number 574. Have you ever seen that 16 document before? 17 A Yes. 18 Q How did you come to see that document? 19 A In the office this morning, prior to coming 20 here. 21 Q Your counsel who had represented you at the 22 time of the release, he had not forwarded this to you 23 before? 24 A I do not remember it. 25 Q At the time of your husband's death, do You 69 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 recall, was he employed? A Yes, sir. Q For whom was he employed again? A Shaull Equipment in Lemoyne. Q And at the time that he was killed, was he on business for the company? A He was on his way home from-work. Q Do you know whether or not a Workmans Compensation claim was ever made on behalf of your deceased husband? A I don't remember. Q Do you recall whether you ever received any benefits as a result of a Workmans Compensation claim? A I believe I did, but I~don't remember right now. Q much? A your Honor. You don't remember from whom or for how No. MR. KERR: I have no further questions, MS. SHUMAN: Thank you, Mrs. Kauffman. Your Honor, that concludes the testimony of the class members. I would ask on their behalf if they could be excused at this time, if their presence at trial is no longer necessary. 70 • • 1 MR. KERR: I have no obJection, your Honor. 2 THE COURT: Those folks that have Just 3 testified are welco me to be excused if they care to leave 4 at this time. 5 What is next , Ms. Shuman? 6 MS. SHUMAN: I would like to call Julian 7 Hagin to the witnes s stand. g THE COURT: And who is this? g MS. SHUMAN: This is an employee of 10 Harleysville. 11 THE COURT: Pardon me? 12 MS. SHUMAN: This is an employee of 13 Harleysville. 14 THE COURT: And how long will this witness 15 last? 16 MS. SHUMAN: I would anticipate his 17 testimony of about an hour, your Honor. 18 THE COURT: All right. Let's take a short 19 recess before we start. 20 (Whereupon, a recess was taken.) 21 MS. SHUMAN: Mr. Hagin. 22 23 Whereupon, 24 JULIAN S. HAGIN 25 having duly affirmed, testified as follows: 71 • • 1 2 DIRECT EXAMINATION 3 BY MS. SHUMAN: 4 Q State your name, please? 5 A Julian Hagin. 6 Q By whom are you employed, Mr. Hagin? 7 A Harleysville Insurance Company. g Q And what is your current position with 9 Harleysville? 10 A Assistant secretary Claims, in charge of 11 No-fault and other areas. 12 Q And how long have you been in that 13 position? 14 A Since 1983. 15 Q When did you first become involved with the 16 No-Fault Act? 17 A I was -- in 1975 when the No-Fault Act 18 first came in , I was manager of our Philadelphia office. 19 Q And by manager of our Philadelphia office, 20 you mean of t he Harleysville Philadelphia office? 21 A Yes. 22 Q Now, you testified to Harleysville's 23 policies and practices with regard to payment of post 24 mortem work loss benefits? 25 A At what point? 72 • 1 Q Throughout the time that the No-Fault Act 2 was in effect. 3 A No, I don't believe I can. 4 Q You were in the courtroom during the 5 testimony of some representative claimants this morning, 6 is that correct? 7 A Yes. g Q I am going to ask you some questions about g those various claims and about Harleysville's handling of 10 No-fault claims. 11 Have you been the person at Harleysville 12 primarily responsible for identifying class members, 13 finding documents, et cetera, with regard to this class 14 action? 15 A Yes. 16 Q And did You fulfill that yob as well with 17 regard to the earlier Gregory vs Harleysville class 18 action? 19 A Yes. 20 Q Can You identify the first page of the 21 Foley trial file? 22 A Yes. 23 Q And what is that? 24 A It is a home office claim index. 25 THE COURT: Can we go back to -- 73 • • 1 MS. SHUMAN: Sure, Your Honor. 2 BY MS. SHUMAN: 3 Q And this document has a serial number on 4 it. Can we assume based on that that it is a document 5 that was provided by Harleysville? 6 A I would say Yes. 7 Q Did Harleysville produce any other 8 documents in this case with regard to the Foley claim 9 other than this page, if You know? 10 A I don't know. 11 THE COURT; And this is numbered 030887 12 MS. SHUMAN: Yes, your Honor. I am sorry, 13 BY MS. SHUMAN: 14 Q Now, when is a -- when is a home office 15 claim index prepared? 16 A Upon receipt of a claim in the office, 17 notice of a claim. 18 Q And is this one of the first documents that 19 is made up when there has been notice of a claim? 20 A Yes. 21 Q And this document indicates the date of 22 loss as August 2, 1979, is that correct? 23 A August 20th. 24 Q I am sorry, August 20th. I am reading it 25 upside down. My error. 74 • • 1 And it was reported to the company on 2 August 24, 1979, is that correct? 3 A Yes. 4 Q Now, with regard to the Foley claim, did 5 you or anyone on your behalf contact the agent to see if 6 he had any documents with regard to this claim? 7 A When? You mean when it came in or -- g Q Well, let's take during the pendency of 9 this lawsuit. 10 A No. 11 Q Did you contact agents on other claims 12 subJect to this lawsuit? 13 A No. 14 Q Do you know whether Harleysville produced a 15 claim file on this claim? 16 A I think this is one where we had no file. 17 Q Was there a reason why you didn't go back 18 to the agent and find out what information he had? 19 A No, we didn't go back to the agent on any 20 files. We were interested in finding what we had. 21 Q Was there a reason why you did not go back 22 to the agents? 23 A No. 24 Q I am showing you the second document in the 25 Foley trial file that does not have a time -- a time stamp 75 • • 1 on it because it is not a document produced by 2 Harleysville. You were here when Mrs. Foley testified 3 that this is a document that was -- that her agent had in 4 his file, is that correct? 5 A Yes. 6 Q Now, this document is headed acord. What 7 is the significance of an acord? g A It is usually the notice of an accident. g Q And it is usually the first notice? 10 A Yes. 11 Q And does notice frequently come through the 12 local agent? 13 A Yes. 14 Q And upon receipt of an acord, would a home 15 office index, like the first exhibit, be prepared? 16 A Yes. 17 Q At the bottom of the acord it indicates our 18 insured driver was killed. 19 A Yes. 20 Q Do You have any knowledge beyond that on 21 this -- you say you -- the only document you have been 22 able to prod uce is the home office index, is that correct? 23 A I think so. 24 Q You didn't find a copy of this acord file? 25 A No. 76 • • 1 Q Let's look at the fourth page. It is 2 numbered -- it is not numbered because, again, it is a 3 document, as Mrs. Foley testified, she got from her agent. 4 It has a title of it on claim change notice, is that 5 correct? 6 A Yes. 7 Q What does that mean? g A It means a change in the -- when the 9 initial claim comes in, that index is prepared. And there 10 is an indication somewhere in the file as to what we 11 anticipate in the way of future claims being made. 12 I don't know what the original said, but 13 this would indicate that a change is made from the initial 14 set up of the claim. And in this situation, it states 15 that suffix 2 is being closed without any payment. 16 Q You say suffix 2, is suffix 2 the one that 17 says fatal, Tim Foley? 18 A Yes. 19 Q What does DIC mean after his name? 20 A Driver of the insured vehicle. Driver of 21 the insured car.xxx 22 Q And is that to key you into the policy of 23 insurance that covers the accident? 24 A No, it is to key us into how this person 25 relates in the accident, 77 • 1 Q Then it says type of reserve -- and correct 2 me if it is w rong -- but it says P 1, is that correct? 3 A Yes. 4 Q What kind of a reserve is that? 5 A It is a No-fault -- 6 Q What we would call a PIP -- 7 A Yes. g Q And that would be a reserve for funeral 9 benefits, is that correct? 10 A Yes. 11 Q That would be a reserve in the appropriate 12 case for survivor loss benefits, is that correct? 13 A Yes. 14 Q That would be a reserve for work loss 15 benefits, is that correct? 16 A Yes. 17 Q Now, over on the far right hand side of the 18 form it says CNP, is that correct?xxx 19 A Yes. 20 Q What does CNP mean? 21 A Closed, no payment. 22 Q So a reserve was set up with regard to Tim 23 Foley"s deat h benefits, is that Your understanding of this 24 form, and wi th this form it was closed? 25 A Yes. 78 • 1 Q Now, is it common for an insurance company 2 like Harleysville -- we will use Harleysville as our case 3 in point here -- to have its agent report an accident 4 because the agent has become aware of it? 5 MR. KERR: Object, your Honor. As I heard 6 the question, the question was something about is it 7 proper. I think Mr. -- g MS. SHUMAN: I didn't say proper. I 9 thought I said common. 10 MR. KERR: Well, common. I don't think Mr. 11 Hagin is here to testify about what other insurance 12 companies do. He has not been qualified as an expert. 13 MS. SHUMAN: I will be glad to rephrase my 14 question. 15 BY MS. SHUMAN: 16 Q Is it common for Harleysville agents to see 17 a newspaper article and file an acord indicating that an 18 accident has occurred? 19 A It is common for the agent to report it. I 20 don't know whether it is common that he reports from a 21 newspaper. I don't know where an agent gets his 22 information. 23 Q And when you get an acord form, what is 24 Harleysville's procedure with regard to it after a home 25 office index is set up? 79 • 1 A Well, the first thing You try tp do is 2 determine the coverage, to see if the policy applies to 3 that particular accident. ,4 Q With regard to Tim Foley, is th~,ere any 5 issue as to the policy applying to him? 6 A I don't know. You can't tell by the index. 7 Q Can you tell from the other documents? 8 A Well -- g Q Our insured driver was killed? 10 A Well, yes, it says he was killed. But in 11 order for a person to be covered, there are several things 12 to be considered. Such as does he have his own policy, 13 was he under Workers Comp, various other reasons. 14 Q Well, you heard Mrs. FoleY's testimony 15 today with regard to -- 16 A Yes. 17 Q -- the fact that Tim did not have his own 18 policy, is that correct? 19 A Yes. Z0 Q And in light of that fact, is there any 21 dispute that Harleysville is the applicable insurer? 22 A Well, I can't tell because we don't have a 23 file. 24 Q Let's look at another document. The tenth 25 document in the Foley trial file. Can you identify that 80 1 document? 2 A Yes. 3 Q What is that? 4 A It is a copy of a claim draft. 5 Q And who issued the claim draft? 6 A Well -- 7 Q I don't mean the person's name. What 8 company? 9 A Harleysville. 10 THE COURT: And does this draft have a 11 number? 12 MS. SHUMAN: No, it does not. 13 BY MS. SHUMAN: 14 Q Is this another document that was produced 15 by Mrs. Foley, as she testified, from her agent's file? 16 A Apparently. xxx 17 THE COURT: Well, I have a draft number on 18 the draft of 2 391839. Is that what you are looking at? 19 THE WITNESS: Yes, your Honor. 20 THE COURT: Counsel, what is your question? 21 BY MS. SHUMAN: 22 Q Now, this payment is for what benefit, sir? 23 A This payment is payable to State Farm. 24 Apparently to reimburse them for the damage they had paid 25 to their insur ed's vehicle. So it would be called 81 1 property damage claim. 2 Q Now, before Harleysville pays a property 3 damage claim, does it do an investigation? 4 A Usually, Yes. 5 Q And what would be the elements involved in 6 that investigation? 7 A Again, coverage, and then liability 8 investigation and then damage. 9 Q Who are listed as the people on whose 10 behalf that money is being paid? 11 A It is being paid on behalf of Winifred 12 Foley and Tim Foley, deceased. 13 Q Based on that draft, is there any doubt 14 that Harleysville was the applicable insurer here? 15 A Well, based on this draft, you can't 16 determine because under liability the policy covering the 17 vehicle involved is the policy that is usually primary for 18 payment of property damage. But under No-fault, under 19 PIP, that is not necessarily true. So the payment of a 20 property damage claim is not indicative of liability for a 21 PIP claim. 22 Q All right. On this check, is it indicative 23 of the fact that Harleysville knew that Tim Foley was 24 dead? 25 A Yes. 82 • • 1 Q Let's look at the Long file. You were 2 present in court this morning when Mr. Long testified with 3 regard to the fatal accident of his mother, Patricia Long, 4 is that correct, Mr. Hagin? 5 A Yes. 6 Q I am showing you a document from the Long 7 trial file that has a number 21988. It is the fifth 8 document in the file. And it is a memo apparently from 9 Mr. Kennedy. Who was Mr. Kennedy? 10 A Mr. Kennedy at that time was Unit Manager 11 in our home office responsible for PIP No-fault and 12 material damage. 13 Q The last sentence of that memo says "We 14 should play this one by ear and await any further activity 15 on the part of the attorney for claim for wage loss." Is 16 that correct? 17 A Yes. 18 Q And this memo is dated November 18, 1980. 19 A 13th. 20 Q I am sorry, November 13, 1980, is that 21 right? 22 A Yes. 23 Q Were work loss benefits paid to that 24 estate? 25 A I don't know. 83 • 1 Q Do You have any document, like all the 2 files that are here today, that would allow you to 3 determine that fact? 4 A I don't know. Do we have this file? 5 MR. KERR. We certainly have -- we have 6 files on the Long file. We would be happy to place it in 7 front of You. g MS. SHUMAN: Are You willing to stipulate 9 that work loss benefits were not paid on this claim? 10 MR. KERR: We are willing to stipulate that 11 no work loss benefits were paid on this claim. 12 MS. SHUMAN: All right. 13 BY MS. SHUMAN: 14 Q How would You interpret the sentence that 15 says "We should play this one by ear"? 16 A Apparently he is -- 17 MR. KERR: I obJect. I don't know how this 18 witness can be interpreting -- I don't see the relevance 19 of what this witness is saying about what somebody else 20 wrote. 21 THE COURT: Well, he attempted to place 22 some interpretation on it, I will give him a chance to do 23 it, if he can. 24 THE WITNESS: To me it says that we should 25 wait for the attorney to file his claim. 84 • ~ 1 BY MS. SHUMAN: 2 Q Does the memo also indicate that the 3 statute of limitations has not expired on the claim? 4 A Yes. 5 Q You were here this morning when Mr. Long 6 testified that Mrs. long left a minor child, age 16. 7 Under the law as it was in 1980, in December of 1980, 8 would the Long estate have been entitled to work loss 9 benefits? 10 MR. KERR: ObJection. 11 THE COURT: I can't hear you, ma'am. 12 MS. SHUMAN: I am asking Mr. Hagin under 13 the law as it had been pronounced in 1980, December of 14 1980, was this estate entitled to work loss benefits. 15 MR. KERR: ObJection, your Honor. This 16 gentleman is not an attorney, and I don't see how he can 17 be asked to testify about what the law in 1980 required. lg THE COURT: Ma'am? lg MS. SHUMAN: I could rephrase my question 20 to ask him under Harleysville's policy, whether this 21 estate would be entitled to -- 22 THE COURT: All right. Just rephrase it 23 rather than argue about it. 24 BY MS. SHUMAN: 25 Q Under Harleysville's policy in effect in 85 • • 1 December of 1980, was this estate entitled to recover work 2 loss benefits? 3 A I don't remember. I don't know. 4 Q I am going to ask you some questions about 5 the Jenkins file now. I am showing you a document from 6 the Jenkins trial file that is stamped 05739. It is the 7 eighth document in the Jenkins trial file. g Is this an internal memorandum, sir? g ~ A Internal meaning within the company? 10 Q Yes. 11 A Yes. 12 Q What is the date on that? 13 A June 1, '81.- 14 Q And does that memo indicate a change in 15 Harleysville's policy at that time? 16 A The memo seems to indicate that we are 17 allowed to take credit for survivors benefits paid against 18 the work lo ss benefits. 19 Q And what does that mean? 20 A That means we would pay a total of 21 $15,000.00, $5000.00 of which would be survivors and 22 $10,000.00 would be work loss, 23 Q And does that memo indicate on what basis 24 this change in policy is being made? 25 A Yes. 86 • • 1 THE COURT: This was a change in policy 2 then, is that it? 3 THE WITNESS: I don't know whether it was a 4 change in poli cy. According to the memo, it states that 5 the April 27th ruling allows us to do it. I would assume 6 from that that we were not allowed to do it before. I am 7 not sure what that would mean. 8 BY MS. SHUMAN: 9 Q Does this memo indicate that a set off is 10 going to be ta ken then of $5,000.00 against the $15,000.00 11 work loss, so that a total of $15,000.00 would be paid 12 rather than $2 0,000.00? 13 A Yes. 14 Q According to the payment sheet from 15 Harleysville's file, number 05785, which is about four or 16 five pages bey ond the other exhibit, is there an 17 indication of how much in No-Fault benefits was paid by 18 Harleysville? 19 A On that page it looks like $16,500.00. 20 Q Was that paid on that page or on all the 21 pages, sir? 22 A No, I Just say on that page it is a 23 total -- and I would assume -- yes, it looks like that, 24 that is all cu mulative total. 25 Q Let's look at the various codes on these 87 • 1 payments. 2 THE COURT: What page? 3 MS. SHUMAN: We are looking at pages 05787, 4 05786 and 05785. 5 BY MS. SHUMAN: 6 Q Are these documents headed home office 7 schedule of payments? 8 A Yes. 9 Q On the first payment here is a $1500.00 10 payment. What is that benefit for? 11 A Funeral. 12 Q And then there is a column headed P 4. 13 What is P 4? 14 A I think P 4 was survivors. 15 Q And then down that page, there is a whole 16 series of payments, is that correct? 17 A Yes. 18 Q And as of 12/12/80, is there a change on 19 the sheet? 20 A Yes. 21 Q What is that? 22 A Increased reserve by $15,000.00. 23 Q And payments are then made after that point 24 as well, isn't that correct? 25 A Yes. 88 • • 1 Q How are all of those payments coded, with 2 subsequent p ages? 3 A Well, the next page doesn't appear to be 4 coded. 5 Q It doesn't say P 4 above the column of 6 payments? 7 A Oh, I am sorry. I am looking over here. 8 Yes, Yes, P 4, 9 Q And P 4 you said before was survivors 10 benefits? 11 A Yes, 12 Q And the next page, is that still headed 13 P 4? 14 A Yes. 15 Q Naw, what is the maximum available under 16 the standard No-fault policy for survivor loss? 17 A $5000,00, 18 Q Do miscodings occur in documents? 19 A Yes, indeed. 20 Q So the total payment is $16,500.00, is that 21 correct? 22 A Yes. 23 Q We said $1500.00 of it was funeral 24 benefits? 25 A Yes. 89 • • 1 Q There was survivor loss benefits paid so 2 we -- can we assume that $5,000.00 of it was survivor 3 loss? 4 A Yes. 5 Q Would that leave $10,000.00 in work loss 6 having been paid on the Jenkins estate? 7 A Yes. 8 Q Next to the total of $16,500.00, what is 9 stamped? 10 A Closed. 11 Q And what is the date of that? 12 A 10/6/82. 13 THE COURT: So the balance after -- 14 $5000.00 and $1500.00 was paid for what, sir? 15 THE WITNESS: $5000.00 was paid apparently 16 for survivor s benefits and 1500.00 was paid for funeral 17 benefits. 18 BY MS. SHUMAN: 19 Q And then the $10,000.00 for work loss, is 20 that correct ? 21 A Yes. 22 Q Now, you referred earlier to a memo saying 23 about being able to subtract survivor loss from work loss? 24 A Yes. 25 Q Did there come a time when Harleysville 90 • • 1 abandoned that policy of subtracting one benefit from the 2 other? 3 A Yes. 4 Q Do You know approximately when that was? S A No. 6 Q Did Harleysville go back and pay this 7 estate and other estates the remaining $5,000.00 that it 8 owed them? 9 A Apparently not. 10 Q Can you explain why? 11 A No. 12 Q Mr. Hagin, you were here when Mr. Smith 13 testified with regard to his wife, Betty, is that correct? 14 A Yes. 15 THE COURT: We are now on-the Smith file. 16 MS. SHUMAN: That is correct, Your Honor. 17 BY MS. SHUMAN: 18 Q Let's look at this acord for a moment. I 19 had asked You earlier if agents sometimes spontaneously, 20 so to speak, r eported accidents to Harleysville. 21 THE COURT: Is that page 1? 22 MS. SHUMAN: That is page 1. 23 BY MS. SHUMAN: 24 Q On the acord, does that appear to be what 25 happened here? 91 • 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 A Well, somebody reported it. I don't know whether it was the agents. Q And the agent is listed as Raymond Shenk, is that correct? A Yes. Q The person who reported it is listed as Mel Shenk, is that correct? A Yes. Q And the date of the notice of the acord is dated 3/13/80, is that correct? A Yes. Q Naw, the next document which is number 05893 is an application for benefits, is that correct? A Yes. Q On the top of the application for benefits, the typing is done by whom? A Usually the office -- our office would do that before they mailed it out. Q Would this suggest that the application was mailed out on 3/17/80, which is the date up here in the upper left hand corner? A Yes. Q So it was mailed out by Harleysville on that date? A Yes. Well, it was obviously prepared on 92 • 1 that date and we can assume it was mailed maybe that day 2 or the ne xt day. 3 Q Well, reasonably, at least by the 18th of 4 March? 5 A Yes. 6 Q Now, is there any indication on the acord 7 that Mr. Smit h reported this accident? 8 A No, I don't think so. 9 Q Was it Harleysville's policy when it was 10 notified of a claim to send out an application for 11 benefits? 12 A Yes. 13 Q Regardless of whom made the notice? 14 A Yes, if coverage was confirmed. 15 Q Now, on Mr. Smith's application that he 16 completed for his wife was an indication that she was 17 employed, is that correct? 18 A Yes. 19 Q And what is the date when Mr. Smith signed 20 that appl icat ion? 21 A March 18th. 22 Q Of 1980, is that correct? 23 A '80, yes. 24 Q And the accident date was March 11 of 1980, 25 right? 93 • • 1 A Yes. 2 Q Can you tell from this form when this 3 document was received by Harleysville? 4 A Looks like March 20, 1980, 5 Q Now, attached to the bottom of the 6 application for benefits, are there any documents that 7 Harleysville uses with regard to wage information? 8 A Some of the cases, yes. 9 Q And what are the documents that are 10 attached to the bottom of the application? 11 A They are authorizations, two of them, I 12 believe. On e is an authorization for medical information 13 and I believ e the other is for employment information. 14 Q So if Harleysville believes that a benefit 15 arising out of work is due, then it would send out that 16 verification , that authorization, is that correct? 17 A Yes. 18 Q Now, on the PIP application, is there any 19 place where a person specifies the benefit for which he is 20 making a cla im? 21 THE COURT: You are still looking at the 22 application? 23 MS. SHUMAN: That is correct, your Honor. 24 THE WITNESS: I don't think so, per se. 25 BY MS. SHUMA N: 94 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 • Q Well, No-Fault benefits are funeral, is that correct? A Medical, funeral, wage and survivors. Q Now, is there any place on this application where a person indicates the benefits for which he is applying? A I don't think so. Q And who is it who determines the benefits to which the person is entitled? A The claim representative. Q And that is an employee of Harleysville? A Yes. MS. SHUMAN: Mr. Kerr, will you stipulate that estate was paid $10,000.00 in work loss benefits? MR. KERB: Yes. Our records may indicate $10,000.38. MS. SHUMAN: $10,000.00 in work loss. MR. KERR: Let's round it off to That is fine. BY MS. SHUMAN; Q Why was the remaining $5,000.00 in work loss not paid to this Smith estate? A Probably it was considered a setoff. Q And when the policy changed, and Harleysville no longer took a setoff, it didn't go back 95 • • 1 and pay the additional money due? 2 A Right. 3 MR. KERB: ObJection. 4 THE COURT: What? 5 MR. KERR. I Just want to make sure I heard 6 the question, additional payment due. 7 MS. SHUMAN: He answered it. You can 8 obJect to it. 9 MR. KERR: I obJect to the question because 10 I don't think this witness can testify about what the 11 legal requirements were. I don't -- 12 THE COURT: She simply meant was the 13 additional $5,000.00 paid. 14 MR. KERR: We certainly stipulate that 15 the -- Harleysville did not go back and pay the additional 16 $5,000.00. 17 THE COURT: All right. I would like both 18 counsel to not get into these battles of semantics. There 19 will be plenty of time to argue the whole law to me. 20 BY MS. SHUMAN: 21 Q I am going to ask you some questions on the 22 Seiber claim now, Mr. Hagin. 23 You were here when Mr. Seiber testified 24 this morning, is that correct? 25 A Yes. 96 1 Q Now, looking at the Seiber trial file, the 2 acord, which is stamped 04996, who provided notice of the 3 accident? 4 A Apparently it came from the agent. 5 Q And who informed the agent of the accident? 6 A John Seiber, Jr. 7 Q And is that the Harleysville named insured? 8 A Yes. 9 Q And what was the date of the notice to the 10 agent? 11 A 4/12/82. 12 Q When was this document received by 13 Harleysville? 14 A 4/13/82. 15 Q The second document in the trial file, 16 04966, is an application for benefits. When was this 17 document sent out by Harleysville, approximately when? 18 A 7/6/82. Excuse me. I question whether 19 that was sent by Harleysville because there is no 20 identificatio n of the company on the form or an addressee. 21 Q Who else would have provided an application 22 for benefits to Mr. Seiber if not Harleysville? 23 A I don't know. They get them from agents, 24 attorneys, an y people. 25 Q And this application has been completed, is 97 • ~ 1 that correct? 2 A Yes. 3 Q And now, You were here when Mr. Seiber 4 testified that his son was unemployed at the time of the 5 accident, correct? He was a student, you recall, had two 6 more months of school. Were You here during that? 7 A Okay, I remember that. g Q So where it said did You lose wages or 9 salary as a result of your inJury, what box did he check? 10 A No. 11 Q Now, we said that the application for 12 benefits was dated July of 1982, is that correct? 13 A Yes. 1y. Q When did Harleysville make its first 15 payment of No-fault benefits? 16 A June 4, '82. 17 Q So Harleysville paid what benefit at that 18 time? 19 A Funeral. 20 Q And it paid a funeral benefit without 21 having at least received this application for benefits, is 22 that correct? 23 A Yes. 24 Q Are there cases where Harleysville has paid 25 a funeral benefit upon receipt of a funeral bill and death 98 • • 1 an application you mean? 2 Q Yes, sir. 3 A There shouldn't be. 4 Q Have you reviewed the files in this case? 5 A Yes. 6 Q Have you found such files? 7 A I don't recall looking for that. 8 Q So you -- is your answer that you don't 9 know? 10 A Right, I don't know. 11 Q Now, according to document 04997, which is 12 the sixth document -- or fifth document in the file, was 13 this claim reopened? 14 A Yes. 15 Q What changes were made at that time? 16 A On July 12, '82, the file was reopened from 17 a closed condition and a reserve established in the amount 18 of $15,000.00. 19 Q Showing you a very poor Copy, numbered 20 04855 -- 21 THE COURT: That is the next page? 22 MS. SHUMAN: The next or two pages, your 23 Honor. 24 THE COURT: Pardon me? You ,lust looked 25 at -- 99 • • 1 MS. SHUMAN: I am sorry, it is the next 2 page, your Honor. 3 BY MS. SHUMAN: 4 Q Before I ask you specifics, can you 5 identi fy what the document is? 6 A Let me see if I can read it. 7 Could we ask our counsel to give me a 8 better copy? 9 Q Absolutely. I would certainly appreciate 10 it. 11 (Handed another copy to witness.) 12 Q Showing you the best there is, I suppose, 13 anothe r copy of that document, 04855? 14 A Okay. 15 Q Can you identify what that is? 16 A It is a microfiche print of claim record 17 for -- appare ntly for Seiber. 18 Q Does it indicate a payment on it? 19 A Yes. 20 Q And what was the date of the payment? 21 A There are two payments listed. 22 Q Okay. 23 A Let me see if I can get this -- yes, all 24 right, there are two payments listed. One is to Edward A. 25 Myers for -- 100 • • 1 Q Excuse me, that is a bodily inJury claim, 2 is that correct? 3 A Yes. 4 Q That is not anything that has anything to 5 do with this action. 6 A Okay. There is another payment listed for 7 15,000.00 payable to John Seiber, Jr, and Mary Seiber, 8 administrators of the estate of Douglas Seiber, deceased, 9 for wage loss under PIP coverage. And that was paid 10 11/9/83. 11 Q And the amount of the payment was? 12 A 15,000.00. 13 Q Why did Harleysville not pay work loss 14 benefits on this claim until November of 1983? 15 A I don't know. 16 THE COURT: Ma'am, I am working out of the 17 files that you gave me. Are all these exhibits entered 18 separately and are you just giving me working copies? 19 MS. SHUMAN: I am sorry, sir, I don't 20 understand your question. 21 THE COURT; The files that I have in front 22 of me in regard to each case -- 23 MS. SHUMAN; Yes, sir, 24 THE COURT: -- is that my working copy or 25 is that the original exhibit? 101 • • 1 MS. SHUMAN. There is a copy for you to 2 work with, your Honor, and there is a copy to put in as an 3 exhibit. 4 THE COURT: All right. You gust marked one 5 of these documents. My copy is illegible in the file. So 6 I will need two, one for the original exhibit and one for 7 my working file. $ MR. KERB: Your Honor. 9 MS. SHUMAN: I don't know how much better 10 it is going to be, but we can try it again. That is the 11 problem with it. That is what it looks like. 12 THE COURT: All right. Ken, make two 13 copies of that. 14 MR. KERR: Your Honor, maybe I could ,lust 15 interpose one comment at this time. 16 Ms. Shuman asks Mr. Hagin, you know, if he 17 knows why Harleysville didn't pay a particular claim We 18 have about 130 claims here. 19 Mr. Hagin has spent considerable amount of 20 time reviewing these claims, but it is not obviously -- 21 has not committed all of the files to memory. 22 We have prepared, as part of our case, some 23 charts and summaries of these-claims which are, we hope, 24 going to be exhibits in this case and will be of material 25 assistance to the court as we work through these claims. 102 ~ ~ 1 I don't want this to be a memory test for 2 Mr. Hagin and I don't -- I guess I would request if I 3 could place either this chart in front of him now or have 4 the opportunity to later on go back over some of these 5 files with him. 6 Ms. Shuman is obviously placing particular 7 documents in front of him, but it is hard to have -- keep 8 all of the different files in one's mind at one time. 9 THE COURT: I don't place any great 10 significance on the fact that he didn't remember why 11 something wasn't paid. 12 MR. KERR: That is fine. Thank You. 13 MS. SHUMAN: And, Your Honor, from mY 14 perspective, he is clearly free to use whatever documents 15 he cares to use to answer mY questions. 16 BY MS. SHUMAN: 17 Q Mr. Hagin, I am going to ask You about the 18 Rickenbach file. You were here when Mr. Rickenbach 19 testified. Is that correct? 20 A Yes. 21 Q Now, it was his testimony that the payments 22 of work loss benefits were made to him periodically. In 23 other words, month by month or every couple of weeks. 24 Was that consistent with Harleysville's 25 policy on payment of work loss benefits in death cases? 103 • 1 A It was for a time, yes. 2 Q Did that policy change? 3 A Yes. 4 Q Do you know when it changed? 5 A No. 6 Q And what did it change to? 7 A A lump sum. 8 Q Now, did Harleysville use a pattern of 9 payments with regard to both -- where both survivor loss 10 and work loss benefits were going to be paid? 11 MR. KERB: Your Honor, I don't understand 12 the question. By pattern, do you mean periodic? 13 MS. SHUMAN. I will rephrase my question. 14 BY MS. SHUMAN: 15 Q In the case where both survivor loss and 16 work loss are going to be paid, were both benefits paid at 17 the same time on all death cases? 18 A Not always. 19 Q What was the alternative payment schedule? 20 A Sometimes they were paid periodically every 21 two weeks. Th ey were put on a computer to be paid every 22 two weeks, and it would be for the full amount. 23 And sometimes the first payments were 24 charged to sur vivor, and when they were paid, then the 25 charge -- the rest were charged to work loss. 104 • • 1 Q So if I understand Your testimony, survivor 2 loss benefits would be paid periodically until $5,000.00 3 was paid and then work loss benefits would begin, is that 4 your testimony, on some files? 5 A Yes. 6 MR. KERR; Your Honor, at this pause, let 7 me hand up the two Seiber pages. 8 THE COURT: One is an original exhibit and 9 one is mY working copy. 10 MS. SHUMAN: If you will give one of the -- 11 if you give the copies to me, I will put them in -- 12 THE COURT: You don't have that file 13 anymore. I will put them in the appropriate files for 14 you. Oh, You do have those files. 15 Here is the original exhibit. (Handed to 16 Ms. Shuman.) 17 BY MS. SHUMAN: 18 Q Mr. Hagin, I am looking at the fourth 19 document in the Rickenbach file numbered 06067. Is that 20 ~ocU. _ ;~eaded schedule of payments? 21 A Yes. 22 Q You said on some claims survivor loss was 23 paid first periodically and then work loss was paid 24 periodically. Does that appear to be what was done on 25 this claim? 105 • • 1 A Yes. 2 Q Now, Mrs. Rickenbach's accident was? 3 A 9/1/81. 4 Q When was the first payment of work loss 5 benefits made? 6 A Looks like 7/7/82. 7 Q Showing you the document numbered 06070, 8 which is the third document behind what. we were looking at 9 before, can you identify what that is? 10 A Yes. It is an automatic draft payment, 11 Copy of one of the payments. 12 Q And does it indicate on there that it is 13 the last aut omatic payment? 14 A Yes. 15 Q And does it indicate on there the total of 16 $15,000. 00 h ad been paid? 17 A Yes. 18 Q And what is the date of the payment? 19 A 4/4/84. 20 Q Was any interest paid on this claim? 21 A No, 22 Q Mr. Hagin, I am going to ask you about the 23 Woods file. You were here when Mrs. Kauffman, who is the 24 widow of Mr. Woods, testified this morning. 25 A Yes. 106 • 1 Q And Mr. Woods' accident was? 2 A 8/2/79. 3 Q And based on the release signed, it appears 4 that the work loss and survivor loss benefits were paid on 5 April 8 of 198. Is that correct? 6 A That is when the release was signed. Are 7 You asking when was it paid? 8 Q I am asking if in light of the release 9 having that date, if it was paid in approximately that 10 same time period? 11 A On or before, yes. 12 Q And that payment was approximately two and 13 a half years after the accident in August of '79, is that 14 right? 15 A When was that date? '82? I am sorry, yes. 16 Q Mr. Hagan, showing you what we have marked 17 as Plaintiffs' Exhibit Number 15, and it is headed 18 examples of claims -- and any documents that you have that 19 will assist you in evaluating the accuracy of the 20 information on this exhibit should be consulted. 21 MR. KERR; At this time, your Honor, I am 22 placing in front of the witness a copy of a document which 23 has previously been marked as Defendant Number 604 and as 24 well as Defendant's Findings of Fact. 25 And obviously, Mr. Hagan, if you can think 107 • 1 of some other document that You would like to consult, 2 please, let me know. 3 MS. SHUMAN: MY only reason for saying this 4 is I don't want to quibble over things that are not 5 significant. I want to try to hone in on what may be some 6 issues here. 7 BY MS. SHUMAN: 8 Q With regard to the Ailes claim -- 9 THE COURT: And this is a document prepared 10 by your office? 11 MS. SHUMAN; That is prepared by our 12 office, your Honor. 13 MR. KERR: May I add one thing? 14 THE COURT: And it is entitled Examples of 15 Claims, and on the first page it starts with Williams 16 Ailes. 17 MS. SHUMAN: That is correct. 18 MR. KERR: One thing I am confused about -- 19 and perhaps there has been some misunderstanding -- I 20 thought Ms, Shuman's office had withdrawn their claim for 21 Ailes, except as to interest, is that correct? 22 MS. SHUMAN: That is the only claim that is 23 being pursued, sir. That is why it says interest paid, 24 zero. 25 MR. KERR: Fine. 108 • • 1 MS. SHUMAN: Work loss paid, $15,000.00, it 2 says. 3 BY MS. SHUMAN: 4 Q What I am going to ask you about, Mr. 5 Hagin, is really some memos that are from Harleysville's 6 files. The summaries on the first page are summaries that 7 we made up as far as the facts of the claim, who the 8 person was, how old he was, those kind of things, and what 9 the disposition of it was. 10 My questions to you concern the memos from 11 the Harleysville's files and basically what they mean on 12 these various claims. 13 MR. KERR: I would like permission to also 14 put the Ailes file in front of the witness. 15 MS. SHUMAN: Absolutely. 16 BY MS. SHUMAN: 17 Q Now, with regard to this Ailes claim, it is 18 a memo dated March 3, 1983, from Harleysville's file and 19 that is page 2 of that first -- of that exhibit. 20 And part of that memo says "We are able to 21 now pay wage loss and survivor benefits in a sump sum 22 settlement and not on an incurred basis. It is our 23 position that we will not solicit these claims. However, 24 if we are approached for payment, under either the wage 25 loss or survivors, we will make payment in full." 109 • • 1 New paragraph under that, "There is no 2 question at that time that we would pay the full 55,000.00 3 in survivor benefits and 515,000.00 in wage benefits when 4 asked." Now, can you explain to me what that means? 5 THE COURT: While he is examining that, 6 ma'am, how many claims do you have in the Ailes mode? ~ MS. SHUMAN: More than I intend to use, 8 your Honor. I think mY testimony with him is probably 9 going to go on another half hour. I misJudged -- 10 THE COURT: Ma'am, just how many claims? 11 MS. SHUMAN: How many claims do I have? I 12 don't know, 10 or 12. 13 THE COURT: Thank you. 14 THE WITNESS: Are You saying this came from 15 this page? tIndicating) 16 This is a memorandum from a supervisor in 17 our Philadelphia office to one of the claim 18 representatives in the Philadelphia office. And the 19 supervisor apparently is telling the adJuster that if you 20 are approached, pay it. If you are not approached, don't. 21 BY MS. SHUMAN: 22 Q Now, by approached, you mean what, sir? 23 A Well, it says we will not solicit, if we 24 are approached for payment. I am ,lust reading what it 25 says, I guess if someone asks. 110 • 1 Q If someone asks specifically for survivors 2 loss? 3 A Wage or survivors. 4 It says if we are approached for payment 5 under either the wage loss or survivors we will make 6 payment in full. 7 Q What is the date on that memo? 8 A March 3, '83. 9 Q Do your records indicate whether payment 10 was made, whether a specific -- whether payment was made? 11 We will leave it at that right now. 12 A The file indicates they were paid 15,000.00 13 in work loss on July 7, '84. 14 Q Why? 15 A There was a coverage dispute involving 16 whether this death was caused by the accident or a heart 17 attack. 18 Q But now, sir, that wasn't why you didn't 19 pay the benefits until June of 1984, is it? July of 1984. 20 A My notes -- the Findings of Fact indicate 21 that it was not fully determined until June 29, 1983. So 22 I don't know why it wasn't paid until October -- or July 23 of ' 84 . 24 Q So any dispute was resolved a year before 25 there was payment, is that correct? 111 • • 1 A It appears to have been. 2 Q Perhaps this will refresh your 3 recollection. I am showing you from the Ailes trial file 4 a document stamped 10646, about the fifth or sixth 5 document in the file. 6 THE COURT: Wait a minute, Number? 7 MS. SHUMAN: 10646. And 10647. Apparently 8 it is like stamped at the top. It has been stamped twice. 9 BY MS. SHUMAN: 10 Q Is there not a copy of an envelope at the 11 top of it, sir? 12 A It appears to be. 13 Q A copy of an envelope addressed to 14 Harleysville Insurance Company? 15 A Yes. 16 Q And below that then is there a letter dated 17 June 21, 1984? 18 A Yes. 19 THE COURT: I can't find this, ma'am. 20 BY MS. SHUMAN: 21 Q Now, the first memo said, we owe this claim 22 and we will pay it, but we won't solicit it. We will pay 23 if we are asked. You say it was paid in July of 1984. 24 A Yes. 25 Q Do you have ~a copy -- looking at this 112 1 letter dated June 21, 1984 -- 2 A Yes. 3 Q From whom is that letter? 4 A Constance Ailes. 5 Q And would you read the substance of the 6 letter? 7 A (Reading) I request my husband's lost wage 8 benefits to be paid to me in full. I know I am due 9 15,000.00 in work loss benefits in reference to my 10 husband's acc idental death on January 14, 1983. 11 (End of reading.) 12 Q And then a month later the benefits were 13 paid, is that correct? 14 A Approximately. 15 Q Let's look at the next example. 16 THE COURT: Still on the Ailes case? 17 MS. SHUMAN: No, your Honor, we are going 18 to the next. Covell. 19 THE COURT: What? 20 MS. SHUMAN: The next file. 21 THE COURT; Can I give you back the Ailes 22 working file? 23 MS. SHUMAN: Yes, sir. 24 THE COURT: Can I give you back the Woods 25 working file? 113 • • 1 MS. SHUMAN: 2 THE COURT: 3 MS. SHUMAN: 4 THE COURT: 5 MS. SHUMAN: 6 THE COURT; 7 in recess until 2 o'clock. 8 (Whereupon, Yes, sir. Should I keep Exhibit 15? Yes, sir. You have a half hour left? I think so. Let's take a recess. Let's be a lunch recess was taken at 9 12:50 p.m. and reconvened at 2:10 p.m.) 10 (Witness resumes the stand.) 11 THE COURT: Ms. Shuman, you have never so 12 stated for the record, but have you called this man as on 13 cross-examination? 14 MS. 15 THE 16 BY MS. SHUMAN: 17 Q Mr. 18 marked as Plaintif 19 had already talked 20 William Ailes. SHUMAN: No, your Honor. COURT: All right. Hagin, I am showing you what have been fs Exhibit 15, examples of claims. We about the first claim with regard to 21 I would now like you to turn your attention 22 to the claim of the estate of Cheryl Covell. I believe 23 that it is undisputed that Mrs. Covell died as a result of 24 a motor vehicle accident on February 15, 1981. 25 A It was a coverage dispute. 114 ~ ~ 1 Q I am trying to establish when her accident 2 occurred and when she died, sir. 3 A The accident was 2/15/81. 4 Q I am looking at a Harleysville memo dated 5 May 19, 1983, and numbered 03022. Do you see that memo? 6 A No. Yes. 7 Q Now, the -- 8 THE COURT: Wait a minute. 9 MS. SHUMAN: This would be the third 10 page -- fourth page of the Exhibit 15, your Honor. 11 THE COURT: Oh. 12 BY MS. SHUMAN: 13 Q And that memo indicates that "Based upon 14 the present co urt decisions, we not only owe $15,000.00 15 wage benefits, but also the $5,000.00 survivors benefit." 16 Is that correct. 17 A Yes. 18 Q And it goes on to say, "Under these 19 circumstances, I would suggest that you contact Attorney 20 Lewis and advise him we will pay the $20,000.00 in total 21 and attempt to get out of this matter without paying any 22 interest." Did I read that accurately? 23 A Yes. 24 Q Do your records indicate how much in work 25 loss benefits and survivors benefits were paid to this 115 ~~ 1 estate? 2 THE WITNESS: Your Honor, may I stand once 3 in awhile? 4 THE COURT: Certainly. 5 THE WITNESS: The problem is this is so 6 close to my eyes. 7 THE COURT: All right. 8 THE WITNESS: It shows we paid the wage 9 loss on May 25, 1983. 10 THE COURT: In the amount of what? 11 THE WITNESS: 15,000.00. And do you want 12 to know when we paid the survivors? 13 BY MS. SHUMAN: 14 Q Yes. 15 A Could I have that file, please? 16 (Handed to the witness.) 11 It appears we did not pay survivors. 18 Q Now, the payment of wage loss benefit was 19 made more than two years after the accident, is that 20 correct? You s aid it was made on 5/25/83, 21 A Yes. 22 Q Was any interest paid? 23 A No. 24 Q Now, you started to mention a dispute as to 25 coverage. What were you referring to there? 116 ~ • 1 A I don't see, unless they were referring to 2 the fact that she was unemployed, and at that time there 3 was a lot of questions -- court cases had not come down on 4 a lot of these files pertaining to unemployed people, S people without dependents. 6 Q And you would characterize that as a 7 dispute as to coverage, sir? 8 A No, I wouldn't characterize it as a 9 coverage dispute. I would characterize it as to 10 eligibility for benefits. 11 Q And Harleysville paid the basic benefit, is 12 that correct? 13 A Yes. 14 Q And paid no interest though? 15 A Right. 16 Q Looking at this memo, the same memo we were 17 looking at before, how would you interpret the sentence to 18 contact the attorney and attempt to get out of this matter 19 without paying any interest? 20 A That, I would interpret that as meaning to 21 see if he would settle for the basic benefit, without 22 interest. 23 Q Under your understanding of the No-Fault 24 Act, is interest due on this claim. 25 MR. KERR; Objection. 117 • 1 THE COURT: Legal conclusion, isn't it, 2 ma'am? 3 MS. SHUMAN: In one sense it is, your 4 Honor. In the other sense, this is a person whose S familiarity with the claims is such that it is a decision 6 that he would have to deal with every day in handling 7 claims, whether the No-Fault Act required interest or not. 8 THE COURT; Well, I will let him answer it, 9 although it may not have any weight. Go ahead. 10 THE WITNESS: I would answer it this way, 11 that interest apparently would be due if the benefits are 12 not paid within 30 days after proper proof that the claim 13 was owed. 14 BY MS. SHUMAN: 15 Q For a person who was not employed at the 16 time of the accident, what is proper proof? 17 A For what? 18 Q We are talking here about wage loss, sir. 19 A Oh, wages. I believe of that time, in '81, 20 I am not sure if that fell in the time period when we were 21 not paying unemployed people. It could have been. I am 22 not sure of that time frame. 23 Q So, in reality, would there be any proof 24 that an unemployed person could have provided to 25 Harleysville in 1981 that would have been adequate for a 118 • • 1 payment of work loss benefits? 2 A I am not sure of the time period. But if 3 that were the time period, then, no. 4 Q Let's look at another claim. 5 MS. SHUMAN: Can we go off the record? 6 (Discussion held off the record.) 7 BY MS. SHUMAN: 8 Q With regard to the claim of Ruth Vitale, 9 Mrs. Vitale died as a result of a fatal motor vehicle 10 accident on March 8, 1982, is that correct? 11 A Yes. 12 Q The document 15428 is a memo dated May 16, 13 1983. It could be May 12 -- May of 1983. Is that 14 correct? 15 A Yes. 16 Q And that memo says "Since we no longer need 17 a release, why not again call Attorney Giangrieco and if 18 it is agreeable, send him our $15,000.00 wages at this 19 time. Maybe if the estate gets $15,000.00, they will not 20 be so anxious to pursue the $5,000.00 survivors benefit." 21 Did I read that accurately? 22 A Yes. 23 Q Was the $15,000.00 basic work loss benefit 24 paid on the Vitale estate? 25 A Yes. 119 • • 1 Q And when was that paid? 2 A June 6, '83. 3 Q Was any interest paid on that claim? 4 A Could I have that file? (Handed to 5 witness.), 6 Q Perhaps we can move this matter on a little 7 bit, Mr. Hagin. I am showing you Harleysville's 8 request -- response to our request for admissions. These 9 are documents that you verified, are they not? 10 A Yes. 11 Q And you have signed them as a 12 representative for Harleysville, is that correct? 13 A Yes. 14 Q At number 11, the request for admission 15 was, Harleysville Insurance Company paid no interest on 16 the work loss benefits. What was Harleysville's answer? 17 A Admitted. 18 THE COURT: Sir, what is this document 19 marked 15428? 20 THE WITNESS: That is an internal 21 memorandum from Mr. Wilbert Thomas, who at that time was 22 manager of our Bloomsburg office, addressed to Ralph 23 Palmiero, who was a supervisor -- well, I don't know., he 24 was an employee anyhow -- might have been a claim rep at 25 the time. 120 • • 1 THE COURT: Internal memo of Harleysville? 2 THE WITNESS: Yes. 3 BY MS. SHUMAN: '~ Q The next example of a claim on our exhibit, 5 Plaintiffs' Exhibit Number 15, had to do with the Jenkins 6 claim. This is a matter that I had asked you about 7 through your direct testimony earlier. 8 A Yes. 9 Q So I am going to skip over that one. 10 Moving on to the claim of Earl Bowman -- 11 A Okay. 12 Q Mr, Bowman died as a result of a motor 13 vehicle accident on January 3, 1983, is that correct? 14 A Yes. 15 Q I am showing you a document numbered 08355 16 headed Harley sville Insurance Companies, to a Donald 17 Gemmill from C. Blough. Who are those people? 18 A C. Blough would be Cindy Blough. She is a 19 claim - - was a claim rep at that time in our Lancaster 20 office. Addr essing a memorandum to the manager of that 21 office, Donal d E. Gemmill. 22 Q And this memorandum is dated January 13 of 23 1984, is that correct? 24 A Yes. 25 Q And it states "After conferring with you, I 121 • • 1 decided to close this fatal PIP claim since the deceased 2 was an 85 year old widower and had -- I believe that 3 should say -- no dependents to pay a survivor or wage loss 4 claim. I am therefore closing number 3, no poy, and since 5 numbers 1 and 2 and 4 are closed, this will close the file 6 and conclude my handling." Did I read that accurately? 7 A Yes. 8 Q Was that file then closed? 9 A I don't believe so. 10 Q The next document in the exhibit is 11 numbered 08354. It is dated February 1, 1984, is that 12 correct? 13 A Yes. 14 Q And it appears to be a letter from an 15 Attorney David Homsher to Harleysville Insurance Company, 16 is that correct? 17 A Yes. 18 Q Regarding the W. Earl Bowman claim? 19 A Yes. 20 Q Does this letter represent a demand for 21 work loss benefits? 22 A Yes. 23 Q Looking at the next document, February 6, 24 1984, number 08353. What is this document? 25 A This is apparently a response to the 122 • • 1 previous document you referred to, a letter from our claim 2 rep to the attorney, date of 2/6/84. At which time she 3 sent him a draft for 15,000.00 for wage loss. 4 Q And this is about -- the accident was in 5 January of 1983, this is February of 1984, is that 6 correct? 7 A Yes. 8 Q Was a notice that work loss benefits were 9 not going to be paid to this estate ever sent out on this 10 file? 11 A Apparently not. 12 Q Was any interest paid on this claim? 13 I can show you the answer to the request 14 for admissions. 15 A No. 16 Q If the attorney had not made a demand to 17 Harleysville, specifically for work loss benefits, would 18 it have paid $15,000.00 in work loss on this claim? 19 MR. KERR: ObJection. 20 THE COURT: On what basis? 21 MR. KERR: I think it calls for a 22 hypothetical answer. 23 THE COURT: Well, I will let him answer if 24 he can. 25 THE WITNESS: I can't answer that. I don't 123 • . 1 know the answer, 2 BY MS. SHUMAN: 3 Q With regard to the Mertz claim, the date of 4 Donna Mertz's accident was December 20, 1982, is that 5 correct? 6 A Yes. 7 THE COURT: Is that when she died? 8 MS. SHUMAN: Yes, sir, 9 BY MS. SHUMAN: 10 Q And how much in work loss benefits was paid 11 on that estate ? 12 A 15,000.00. 13 Q How were those payments made? 14 A Periodic payments, apparently from June '83 15 to September '84, 16 Q Earlier you testified about a change in 17 policy where Harleysville made lump sum payments -- 18 A Yes. 19 Q -- from some point in time. Have you been 20 able to ascertain when that point in time was? 21 A No. 22 Q But as of August of 1984, Harleysville was 23 still making periodic payments, is that correct, according 24 to this file? 25 A Yes, but they would have begun in June '83, 124 • • 1 Q How much interest was paid on this claim? 2 A No interest. 3 Q Let's look at the estate of Mark Barth. 4 Mr. Barth d ied as a result of a fatal, motor vehicle 5 accident on October 2, 1984, is that correct? 6 A Yes. 7 Q At the time of his accident, even though 8 that was af ter the No-fault Act had been repealed, his 9 No-fault Ha rleysville policy was still in effect, is that 10 correct? 11 A Apparently, 12 Q So we are not here faced with an issue of 13 whether his No-fault policy was or was not in effect at 14 the time of his accident? 15 A No. 16 Q I am showing you a document number 15130, 17 It is dated May 23, 1985, is that correct? 18 A Yes, 19 Q And the memo says, "As you can see, I am 20 issuing -- 21 THE COURT: What is this? What is it, sir? 22 Do you know what it is? 23 THE WITNESS: This is a memo from John R. 24 Brown, who w as -- he was either a claim rep or a 25 supervisor, he is a supervisor now -- to Robert W. Noon, 125 • 1 who at that time was the manager of our Pittsburgh office. 2 THE COURT: This is an internal 3 Harleysville memo? 4 THE WITNESS: Yes. 5 BY MS, SHUMAN: 6 Q And that memo states, "As you can see, I am 7 issuing a check to the estate of Mark Barth in the amount 8 of $15,000.00, which represents the lost wage benefits 9 under his No-fault policy, I have verified that Mark 10 Barth was employed up to the date of the accident with 11 Marley Continental Homes of Virginia. Due to his age, 21 12 years of age, it would not be necessary that he be 13 employed at all as there would be a presumption of his 14 having earning capacity." Did I accurately read that 15 memo? 16 A Yes, 17 4 Why was the payment on this estate delayed 18 from October of 1984 until May of 1985? 19 A Apparently we didn't have the proof 20 necessary to make a decision to pay until May 23, '85. 21 Q How do you interpret that portion of this 22 memo that says "due to his age being 21 years of age it 23 would not be necessary that he be employed at all as there 24 would be a presumption of his having earning capacity? 25 A Well, he is apparently saying there is no 126 1 need to investigate whether he was employed. 2 Q By 1985 was there a requirement, under your 3 uKderstanding of the No-Fault Act, that a person be 4 employed to recover work loss benefits? 5 MR. KERR: ObJection. 6 THE COURT: I will allow him to testify, if 7 he can. 8 THE WITNESS: Would you repeat the 9 question? 10 BY MS. SHUMAN: 11 Q Under your understanding of the law in 12 1985, was there a requirement that a person be employed in 13 order to recover work loss benefits? 14 A No. 15 Q Was any interest paid on the Barth claim? 16 A No. 17 THE COURT: Moving on to a new one? 18 MS. SHUMAN: Yes, your Honor. 19 THE COURT: We are going to take a short 20 recess. I have to talk to somebody. 21 MS. SHUMAN: Yes, sir. 22 (Whereupon, a recess was taken.) 23 BY MS. SHUMAN: 24 Q Mr. Hagin, I would like to direct your 25 attention to the claim of the estate of J. Wilson Hutton. 127 • 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 MR. KERR: Your Honor, if I might interpose, I have no obJection to Ms. Shuman asking questions about this file. On further examination -- and this has happened on both sides -- on further examination into this file, Harleysville is willing to stipulate that it owes the benefits that the plaintiffs are claiming. THE COURT: Pardon me. MR. KERR: It owes the benefits that plaintiffs pre claiming with respect to principal and with respect to interest. There is the basic underlying dispute as to whether interest should be owed on a lump sum payment or on a periodic basis, This is one of the fundamental differences between us. But aside from that issue -- 17 18 19 20 benefits. THE COURT: The stipulation is? MR. KERR: We owe Hutton. THE COURT: What? MR. KERB: $15,000.00 in work loss 21 THE COURT: Is that the extent of it? 22 MR. KERR: Plus that Harleysville received 23 notice on October 29, 1984, I believe. 24 MS. SHUMAN: Th at is correct. 25 MR. KERR: Now, there has got to be some 128 • 1 determination as to when interest may be due plaintiffs, 2 and we have a difference of opinion on that. But we 3 stipulate that we received notice of the claim on October 4 26, 1984. 5 THE COURT: Is that all you need on that, 6 Ms. Shuman? 7 MS. SHUMAN: One second, your Honor. 8 MR. KERR: This was a file that came up 9 during Mr. Hagin's recent deposition, and we were able to 10 do some additional checking and are now able to make this 11 stipulation. 12 THE COURT: Good. 13 BY MS. SHUMAN: 14 Q Mr. Hagan, I would like to ask you a couple 15 of questions with regard to the issue of interest on this 16 claim. 17 When is it Harleysville's contention that 18 it had sufficient proof to pay work loss benefits? 19 A I think during the -- during this 20 litigation we acquired that information. 21 Q And what information did you get during 22 this litigation that was necessary in order to determine 23 that this estate was entitled to work loss benefits? 24 A I guess I stand corrected. I don't see 25 anything we got during the litigation. We have no more 129 1 information now than we had in '84. 2 MR. KERR: Perhaps I could speed matters 3 along. Part of this stipulation, I would suggest to Ms. 4 Shuman, is that Mr. Hutton, at the time he died, was a 5 retired person and I believe was receiving Social Security 6 at $504.00 a month. That is what our records show, I 7 think. And I think that information was provided by your 8 office. 9 MS. SHUMAN: All I am trying to do is pin 10 down the date on which Harleysville contends that interest 11 commences to run on this claim. 12 THE COURT: I understand. 13 MR. KERR: I am Just saying that I assumed 14 that you and I could agree -- the parties could stipulate 15 to that as well. 16 THE COURT: Unless I am mistaken, the 17 answer to the question of when Harleysville had sufficient 18 proof to pay the work loss benefits would be that they had 19 that information certainly by the end of 1984. Is that 20 true? 21 MR. KERR; There are two positions, your 22 Honor. 23 THE COURT; Well, first -- wait. The 24 witness says he has no more information now on the claim 25 that you are willing to pay than you had in 1984. Now, it 130 1 is hard for me to see it any other way than that. But go 2 ahead, sir. 3 MR. KERR; I believe -- and I may be in 4 error because I don't have the file in front of me at the 5 moment -- that the actual income wage information, the 6 Social Security information, was provided by Ms. Shuman's 7 office sometime during the course of this litigation. 8 Harleysville admits that notice of the death of this 9 claimant was received on October 29, 1984. 10 THE COURT: All right. Go ahead with your 11 questions, Ms. Shuman. 12 BY MS. SHUMAN. 13 Q All right. I am going to pass up the 14, Plaintiffs' Exhibit 19 as to the Hutton claim. 15 Mr. Hagin, showing you a memo dated 16 November 28, 1984, can you identify that document? 17 A Yes, that is a -- 18 THE COURT: Are we on a new claim? 19 MS. SHUMAN: We are on the J. Wilson Hutton 20 claim, your Honor, the same claim. 21 THE COURT: All right. 22 THE WITNESS: The memorandum from -- looks 23 like from John E. Molyneaux -- 24 THE COURT: Now, ma'am, this document is 25 not in Exhibit 15. Is it to be found somewhere else? 131 • • 1 MS. SHUMAN; Yes, your Honor. This 2 document is in Plaintiffs' Exhibit 19 with regard to the 3 Hutton trial file. It has an accompanying number of 18792 4 on it. And it is the fourth document in the Hutton trial 5 file as part of Exhibit 19. 6 THE COURT: And it is numbered 18732? Or 7 18792? 8 MS. SHUMAN: I thought it was 92. 9 BY MS. SHUMAN; 10 Q Is this an internal Harleysville 11 memorandum, Mr. Hagin? 12 A Yes. 13 Q Does it have to do with Mr. Hutton's claim? 14 A Yes. 15 Q And what is the date on the memorandum? 16 A November 28, '84. 17 Q And the memorandum states "The named 18 insured was fatally insured in this accident of 10/26/84. 19 He was born in -- 20 THE COURT: Well, ma'am, don't be reading 21 me these things. If you want the witness to comment -- 22 BY MS. SHUMAN; 23 Q Did Harleysville know haw old this man was 24 based on this memorandum? 25 THE COURT: Ma'am, you start talking while 132 • • 1 I am still talking. If you want the witness to comment on 2 the document, have him read it and then ask the question 3 to him. 4 MS. SHUMAN: All right. 5 BY MS. SHUMAN: 6 q 7 q 8 q 9 death? 10 A 11 q 12 q 13 Would you review that document, Mr. Hagin? Okay. How old was Mr, Hutton at the time of his Apparently 77. What were his sources of income from work? That he was retired. Q And did he have any sources of income, 14 according to this memorandum? 15 A Pension and Social Security. 16 Q Does your file reflect whether Harleysville 17 attempted to ascertain how much Social Security and 18 pension Mr, Wilson -- Mr. Hutton was receiving? 19 A Apparently not. 20 Q Now, I would like to direct your attention 21 back to Plaintiffs' Exhibit Number 15, the examples of 22 claims, having to do with the claim of J. Wilson Hutton at 23 page 8 in that exhibit and at page 9. Can you identify 24 the exhibit? 25 A I am sorry -- 133 1 Q Can you identify the document labeled 2 13208? 3 A That is a memorandum from David Kennedy, 4 Unit Manager Home Office, to all Pennsylvania District 5 Claim Managers dated March 29, '83. 6 Q And this is a Harleysville memorandum? ~ A Yes. 8 Q And what is the sub,~ect of the memorandum? 9 A Pennsylvania No-Fault work loss benefits. 10 Q And have you reviewed that memorandum? 11 A Yes. 12 Q And what instructions are being given in 13 it? 14 A Instructions are to the managers that in 15 view of Minnier vs State Farm, whether or not they 16 suffered a loss they would be entitled to benefits. 17 Q And does it talk about how to calculate 18 work loss for an elderly person? 19 A Apparently based on life expectancy tables. 20 Q Does this memo indicate that it shall be 21 our position to pay work loss benefits to the survivors of 22 deceased victims no matter what the work history is? 23 A Yes. 24 Q Let's look at the claim of the estate of 25 Terrylee Talasky. Terry's accident occurred -- fatal 134 • • 1 accident occurred on March 18, 1980, is that correct? 2 A March -- 3 Q I am sorry, February 18, 1980. 4 A Yes. 5 Q Were work loss benefits paid on this claim? 6 A Yes. 7 Q When? 8 A November 3, '83. 9 Q How much in work loss benefits was paid? 10 A I would assume 15,000.00. 11 Q Was any interest paid? 12 A Yes. 13 Q How much interest was paid, Mr. Hagin? 14 A A payment of I believe twenty-seven five 15 was made, inclusive of work loss, interest and attorneys 16 fees. 17 THE COURT: $27,500.00. 18 BY MS. SHUMAN: 19 Q May I see the document to which you are 20 referring? 21 A The case was in suit, and there was an 22 agreement to settle for twenty-seven five, including 23 everything. 24 Q And did that include survivor loss 25 benefits, Mr. Hagin? 135 • • 1 MR. KERB; Your Honor, I am going to 2 ob,iect. This case really isn't about survivors loss. It 3 doesn't concern survivors loss. 4 MS. SHUMAN: It may not. But if we are 5 being told X27,000.00 was the amount paid, then I think we 6 are entitled to know what it was paid for. 7 THE COURT; Go ahead. The record should 8 reflect that we are having two to three minute pauses 9 between questions and answers while the witness looks 10 through these various records, 11 THE WITNESS; Was your question did we pay 12 survivors benefits? 13 BY MS. SHUMAN: 14 Q Yes, sir. 15 h The survivors benefits was included in that 16 twenty-seven five. This suit -- there was a suit and the 17 suit claimed survivors and work loss, interest and 18 attorneys fees. And that was in the settlement. 19 Q How much was paid on attorneys fees on that 20 claim? 21 A I can't find the breakdown. 22 Q Is that your final answer, Mr. Hagin? I 23 don't want to waste time, but if you are continuing to 24 look and you have some hopes of finding it -- 25 A I don't see any breakdown. This is an all 136 • • 1 inclusive settlement, 2 Q So you have no breakdown on the amount for 3 attorneys fees, you have no breakdown on the amount for 4 interest, is that correct? 5 A Correct. 6 Q Going to Plaintiffs' Exhibit Number 15, 7 page 10, the estate of Denise Sluck, this fatal accident 8 occurred on October 31, 1978, is that correct? 9 A October 31, '78? 10 Q Yes. 11 A Yes. 12 Q Can you identify the document behind page 13 10 doted November 17, 1980? 14 THE COURT: And that is numbered 19235. 15 THE WITNESS: Yes. 16 This is an internal company memorandum, 17 Harleysville memo, from Home Office, Mr. Kennedy, to Mr. 18 Lewis, manager of our Bloomsburg Office, dated November 19 17, 1980. 20 BY MS. SHUMAN: 21 Q And does that memo indicate why 22 Harleysville did not pay work loss benefits on that 23 estate? 24 A Yes. Apparently because of a dependency 25 question. 137 • . 1 Q Does the memo indicate that the child was a 2 minor? 3 A Said she was a student. 4 Q Did Harleysville at any time go back and 5 pay that claim work loss benefits? 6 A No. ~ Q Why? 8 A We were not aware that the law as it 9 changed was retroactive to closed files. 10 Q So you didn't know that the decisions that 11 came down and said that decedents were entitled to work 12 loss were retroactive? 13 A Correct. 14 Q Do you know that fact now, Mr. Hagin? 15 A No, I am not sure that I have ever seen 16 that. 17 Q So based on that answer, was it 18 Harleysville's position not to pay work loss benefits to 19 anyone whose death occurred before a decision from our 20 appellate courts that would have addressed that decedent? 21 MR. KERB: Oblection. I am not sure -- it 22 is a very broad question. I am certainly not sure I 23 understand it. 24 THE COURT; I don't. 25 BY MS. SHUMAN: 138 • 1 Q Mr, Haain, you indicated that you didn't 2 pay this claim because the death occurred before what? If 3 You will restate your answer, why wasn't this claim paid? 4 A According to that memo, that is what I was 5 referring to. The memo states that because the decedent 6 was a minor, her parents not dependent upon her, we would 7 not pay the wages. 8 Q And did the law change after November of 9 1980 when this memo was written? 10 MR. KERR: I again obJect, Your Honor. I 11 think -- 12 THE COURT: I will let him answer that if 13 he can. 14 THE WITNESS: Oh, I'm not sure, But I 15 think there were so many decisions coming down, I Just 16 can't recall what they were or when. 17 BY MS. SHUMAN: 18 Q And was this claim not paid because the 19 file had been closed before those decisions? 20 A I don't know. I would -- well, I shouldn't 21 assume. I don't know. 22 Q Do you know why the claim hasn't been paid? 23 A Apparently at that time we were not paying 24 those -- in that category because of the unsettled law at 25 the time. And apparently it was closed and we do not -- 139 • • 1 did nat go back and look for old, closed files. 2 Q Let's look at the estate of Daniel Rause. 3 Mr. Rouse died as a result of a fatal motor vehicle 4 accident on May 2, 1979, is that correct, Mr. Hagan? 5 A Give me a second. Yes. 6 Q Did Harleysville pay work loss benefits on 7 this claim? 8 A Yes. 9 Q When? 10 A On my notes, I have November 15, '82. And 11 then again 12/22/82. 12 Q How much work loss was paid? 13 A 15,000.00. 14 Q How much interest was paid? 15 A None. 16 Q There is a document behind page 11 with 17 number 02518, can you identify that document? 18 A It is an internal company memorandum from 19 Patrick Bachtell addressed to Home Office, David Kennedy, 20 dated 12/22/82. 21 Q And does it explain the basis of the two 22 payments that you noted in November and December of 1982? 23 A Well, it indicates a payment was made for 24 $13,000.00 and apparently an additional payment for two. 25 But it doesn't say why. 140 • • 1 Q Doesn't it say ", and when told the 2 statute ran he would not settle for $13,000,00"? 3 A Yes. 4 Q "We conclude for the additional wage loss 5 of $2,000.00 without attorney fees." Is that what it 6 says? 7 A Yes. 8 Q Now, if You will look at the claim of the 9 estate of Reuben Groff, Mr. Groff died as a result of a 10 fatal motor vehicle accident on November 6, 1978, is that 11 correct? 12 A Yes. 13 Q Did Harleysville pay any work loss benefits 14 arising out of his fatal accident? 15 A No. 16 Q Showing you a memo after page 12 in 17 Plaintiffs' Exhibit 15 that bears the number 20711, can 18 You identify that? 19 A Company internal memo from Home Office 20 to -- Home Office, David Kennedy, to Donald Gemmill, 21 Manager in Lancaster office, dated November 13, '80. 22 Q And what is the substance of that memo, Mr. 23 Hagin? 24 A Home Office is advising Lancaster that if 25 there is a claim for wages presented, it should be denied 141 i ~ 1 because the decedent was unemployed and left no survivor. 2 Q Does your file indicate whether Mr. Groff 3 was married at the time of the accident? 4 A Apparently he was married to -- I am not 5 sure I can read it, Doris Groff. Dora maybe. Anyway, the 6 PIP application refers to him as her husband. 7 Q So how do you interpret the portion of this 8 memo that says there was no survivor? 9 A I don't know, unless he didn't have it in 10 his file at the time. 11 Q But it is in your file today, isn't it? 12 A Yes, 13 Q Let's look at the estate of George Evans. 14 Mr. Evans died as a result of a fatal motor vehicle 15 accident on March 11, 1979, is that correct? 16 A Yes. 17 Q There is a error on Plaintiffs' Exhibit 18 Number 15, a typographical error. The date of the 19 accident should be listed as 3/11/79 and not 3/11/80. 20 There is a document behind page 13 of 21 Plaintiffs' Exhibit 15 that has an accompanying number of 22 19064, can you identify that document? 23 A An internal memo, company memo, from 24 Philadelphia office, Janice Highley, to David Kennedy, 25 Home Office, dated 8/26/80. 142 C7 • 1 Q Does a portion of that memo deal with 2 George Evans? 3 A Yes, 4 Q And what does it indicate? 5 A It indicates they established a reserve of 6 $20,000,00 for George Evans to cover wages and interest 7 and attorneys fees which may be included in any award, 8 Q And that memo indicates interest at the 9 rate of 18 percent per year, is that correct? 10 A Yes. 11 Q I am showing you the next document attached 12 to Plaintiffs Exhibit 15, which is number 189062. It is 13 dated November 17, 1980. Can you identify that? 14 A A memo from Home Office, David Kennedy, to 15 me as manager in Philadelphia, Julian Hagin, dated 16 November 17, 1980. 17 Q And what does that -- is that a memo about 18 George Evans as well? 19 A Yes, 20 Q What does that memo indicate? 21 A If -- it says wage loss benefits should be 22 paid and if interest is demanded, it should be paid at the 23 rate of six percent, No attorney fees should be paid. 24 Q Was work loss benefits paid on the Evans 25 estate? 143 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 • • A Yes, Q And how much in work loss benefits? A 15,000.00. Q Was any interest paid? A No. Q So whether six or 18 percent, none was paid? A Right. Q And the work loss payment on the Evans estate was made when, Mr. Hagin? A The work loss claims was made when? Q The payment was made when? A November 17, 1980. Q I would like to look at the Kathleen Nauss file next. Mrs. Nauss died as a result of a fatal motor vehicle accident on June 27, 1978, is that correct? A Yes. Q Now, what benefits were paid arising out of her accident in 1978? Let me rephrase the question, were any No-Fault benefits paid in 1978 arising out of her death? A Yes. Q What benefits? A Apparently funeral expense of 1500.00 and some survivors benefits. 144 ~ • 1 Q Were survivors benefits paid in a lump sum 2 payment or periodically? 3 A Periodically. 4 Q And during what period of time did they 5 continue? 6 A September 27, '78, to July 30, '79. 7 Q To whom were those payments made? 8 A Apparently to Donald E. Nauss, Jr. 9 Q And these were survivor loss payments. 10 Would Mr. Nau ss have been the husband? 11 A Did you ask was he the husband? 12 Q Yes. 13 A Yes. 14 Q Did Harleysville ever indicate to Mr. Nauss 15 that he might have a claim for work loss benefits on 16 behalf of his wife? 17 A Could you rephrase that, restate the 18 question? 19 Q Did Harleysville ever inform Mr. Nauss that 20 he might have a claim for work loss benefits on behalf of 21 his wife? 22 A No, 23 Q I am showing you a document with a number 24 of 20801, whic h is the page after page 14 in Plaintiffs 25 Exhibit Number 15, can you identify that document? 145 • • 1 A A letter from David Kennedy, Home Office, 2 to Mr. Nauss dated March 16, '82. 3 Q If you would review that letter, please? 4 Does that letter indicate that Mr. Nauss S made a specif ic demand for work loss benefits in 1982? 6 A Well, it refers to a letter, 2/1/82, from 7 him. 8 Q And do you have a copy of that letter in 9 Your file the n? 10 A Yes. 11 Q Did you read that? This is a letter from 12 Mr. Nauss, is that correct? 13 A From Mr. Nauss to Cindy Blough. 14 Q And she is with Harleysville? 15 A Harleysville in the Lancaster Office. 16 Q And what does that letter indicate? 17 A He is asking for wage benefits. 18 Q Does it say "I believe I maY be due 19 additional settlement for wage loss benefits under 20 Pennsylvania No-Fault"? 21 A Yes. 22 Q And does it say regarding the Heffner 23 decision? 24 A Yes. 25 Q Then this document 20801 that we looked at 146 ~ • 1 before is Mr. Kennedy's response to that letter, is that 2 correct? 3 A Yes. 4 Q And what is Mr. Kennedy's response? 5 A He is informing Mr. Nauss that there is a 6 two year statu te of limitations for making claims, two 7 years from the last payment. 8 Q Were any work loss benefits paid on this 9 estate? 10 A No. 11 MS. SHUMAN: I have no further questions 12 for Mr. Hagan. 13 THE COURT: We are going to take a short 14 recess. Step down. 15 (Whereupon, a recess was taken.) 16 (Discussion held off the record.) 17 THE COURT: In view of the lateness of the 18 hour and the lengthy testi mony yet to be completed in the 19 case, we are now going to adJourn the testimony until 9:00 20 a.m. tom orrow morning. Co urt is adJourned. 21 MR. KERR: Let me put this on the record -- 22 I had a mental lapse -- we are expecting one other 23 witness, who I would not e xpect would be more than ten 24 minutes on one file. And I had forgotten that we were 25 planning to call him. So that will ,lust be one witness on 147 .,' ,~ 1 one file. 2 THE COURT: All right. 3 (Whereupon, court adJourned for the day at 4 4:20 p.m.) 5 6 ~.. r-- ~:< ~, «~ • HUGH J. COLEMAN, Administrator: of the Estate of Gary Thomas . Coleman, Deceased; G. C. SKIPPER, Administrator of the Estate of Richard C. Skipper, Deceased; JAMES M. LAU, Administrator of the Estate of: James V. Lau, Deceased, and . others similarly situated, . Plaintiffs V. • HARLEYSVILLE MUTUAL • INSURANCE COMPANY, Defendant IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL ACTION - LAW N0. 1569 1986 CLASS ACTION JURY TRIAL DEMANDED Proceedings held before the Honorable GEORGE E, HOPPER, J., Cumberland County Courthouse, Carlisle. Pennsylvania, on Thursday. June 14, 1989, commencing ' , at 9:00 a.m. in Courtroom Number Three. VOLUME II APPEARANCES: PAMELA G. SHUMAN, Esquire For the Plaintiff ALEXANDER KERR, Esquire DENNIS R. BARTHOLOMEW, Esquire For the Defendant ~ ~ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Thursday, June 15, 1989 Carlisle, Pennsylvania THE COURT: Good morning. MR. KERR: Good morning. MS. SHUMAN: Good morning, Your Honor. I would like to call Kim Guise to the witness stand. Whereupon, KIMBERLY GUISE having been duly sworn, testified as follows: DIRECT EXAMINATION BY MS. SHUMAN: Q State your name, please? A Kimberly Guise. Q And where are You employed? A Angino and Rovner. Q And what is Your position there? A I am a paralegal. Q How long have you been with Angino and Rovner as a paralegal? A Since December 1, 1984. Q Have you spent time on post mortem work loss class actions? A Yes, I have. 150 ~ • 1 Q Approximately what percentage of your time 2 has been spent on those actions, we will say within the 3 last couple of years? 4 A About 95 percent of my time. 5 Q Are you the paralegal primarily responsible 6 in the Coleman vs Harleysville action? 7 A Yes, I am the head of the department which 8 has three othe r paralegals now and a computer operator. 9 Q Were you involved in review of files at 10 Harleysville's attorney's office? 11 A Yes, I was. 12 Q And what did that review consist of, what 13 was done at th at time? 14 A We reviewed -- the department did -- a 15 number of file s that were produced by Harleysville. We 16 did summaries of the files for our own records. We also 17 tabbed documen ts that we wanted to have back at our 18 office. 19 Q And what was done with the tabbed documents 20 after that? 21 A We -- 22 Q Let me ask my question another way, were 23 those tabbed d ocuments copied and then supplied to us? 24 A Yes, they were. 25 Q Were there files of potential class members 151 • 1 that were not reviewed by the Paralegal Department? 2 A Right, there were files that Harleysville 3 said they cou ld not provide to us from our PennDOT study. 4 Q With regard to the claims where 5 Harleysville did not produce a claims file, what efforts 6 were made on those claims to gather additional 7 information? 8 A What we did was to -- first of all, we had 9 to find a rel ative, find somebody that had knowledge of 10 the accident. We advised them that Harleysville could not 11 come up with a file so that they had nothing that showed 12 that they wer e insured by Harleysville. 13 We advised them to contact their local 14 agents, look through their old papers, find anything that 15 they would have from their own sources to show that they 16 were insured with Harleysville. 17 Q And when was that effort begun? 18 A It was begun -- starting in 1987, when we 19 were involved in the Gregory vs Harleysville action. 20 Q Was it intensified within this action? 21 A Yes, it was. 22 Q Now, there are files that we have marked as 23 Plaintiffs' Exhibit Number 19, can you explain the general 24 pattern of those files? 25 A What those files contain are documents that 152 • • 1 have been produced by Harleysville, in sort of a 2 chronological order, where the right hand side there would 3 be the first notice to Harleysville, would be the first 4 document. 5 If a PIP application was filed, that 6 document is included next. 7 The other internal memorandum are included 8 by chronological date from the earliest date to the latest 9 date. 10 There are also documents that have been 11 drafted due to discovery; the request for admissions, 12 Harleysville's response to our request for admissions, 13 Answers to Interrogatories. 14 And the last document is a verification 15 where a person would have been unpaid or partially paid, 16 we had actually drafted the verification for them to sign. 17 That would be the last document. 18 On the left hand side is q summary of the 19 claims. Sort of Just goes through everything that we feel 20 is important as far as who the decedent was, their date of 21 accident, what notice was given to Harleysville, what 22 employment information we have, and what the calculation 23 of interest is. 24 Q Now, we hav e been referring throughout this 25 trial to serial number s on documents, 153 • • 1 A Right. 2 Q Will we see those on some of the documents 3 in the trial files? 4 A Right. Those serial numbers are something 5 that Harleysv ille has put on their documents to show 6 that -- well, if there is something on there with a serial 7 number, that means it was produced by Harley sville. 8 Q And if there is not a serial number on the 9 document? 10 A Then that would be something that has been 11 produced through our efforts. 12 Q On the claims where Harleysville produced 13 no claim file, what is the organization of those files? 14 A Those files would contain the documents 15 that were produced by the relatives of these people that 16 have been killed. In much the same order as the documents 17 where -- as the files where Harleysville has produced a 18 file. 19 Basically it would include their policies, 20 a declara tion sheet, if we were able to obtain that from 21 relatives , their income information, any copies of checks 22 that they would have from benefits received. That sort of 23 thing. 24 Q Now, in some of the files there is a 25 depositio n, Can you explain a little bit about what those 154 • • 1 depositions are? 2 A At some point in time, probably around late 3 April, we were informed that there were going to be some 4 depositions taken of some claims where Harleysville needed 5 additional information. 6 So there are depositions in some files 7 where there was additional information needed, either 8 where Harleysville thought there was additional 9 information needed or where we thought there was 10 additional information needed. 11 Q And copies of those depositions then are in 12 the trial fi les of the claimants whose relatives were 13 deposed, is that correct? 14 A Right, right. 15 Q Now, in the trial files is there income 16 information? 17 A Yes, there is. 18 Q With regard to the sources of that 19 information now, if you would give us a little background 20 on that? 21 A Okay. A lot of the files where 22 Harleysville did produce a file, there was income 23 information in those files, that information was in those 24 trial files. 25 Where there was not specific information on 155 • 1 employment, what we did was contact the relatives and see 2 what information they would have. Did they have an income 3 tax return, did they have a W-2 form, did they have old 4 pay stubs? 5 We asked them to go through their records 6 and, in addition to that, we also called employers of 7 these people and tried to get the information ourselves. 8 Where the relative Just threw their 9 documents away and didn't have anything, that is what we 10 did. 11 We also had relatives for people who were 12 retired, to try to find us any information on their Social 13 Security numbers, earnings per month of their relative. 14 When that didn't work, we had them call the Social 15 Security or we called the Social Security office and 16 obtained that information. 17 There are also people who may not have been 18 16, but did have some prior work history as far as 19 babysitting or paper route. And we asked relatives to 20 supply us with letters from either people who they had 21 worked for or letters from the relative themselves saying 22 that they did have some sort of Job before they turned 16 23 or 18. 24 Q Now, one of the claims in which 25 Harleysville has taken the position that it didn't have 156 • . 1 sufficient income information was on the. claim of Mr. 2 Saoud. Using that as an example, what efforts were made 3 to obtain income information with regard to that decedent? 4 A We11, Mr. Saoud's claim was real tough 5 because we Just had our PennDOT information, which had 6 where he lived at the time that he died, his date of death 7 and where his accident happened. 8 We attempted to locate some relatives of 9 his and we weren't successful at first. We had contacted 10 the place where he had lived and was told that -- 11 MR. KERR: ObJection, your Honor. I have 12 no p roblem with Miss Guise describing procedures and how 13 the files were assembled and that sort of thing. But if 14 she is going to talk about a specific file and describe 15 what during the course of her investigation people told 16 her, I think we are in hearsay evidence. 17 THE COURT: Ma'am? 18 MS. SHUMAN: Your Honor, this is one of the 19 claims that the defendant has requested be dismissed for 20 lack of sufficient information. And the only point of 21 these questions is to show the route by which we came up 22 with Mr. Saoud's earnings in this case. 23 THE COURT; Well, that st ill doesn't answer 24 the obJection to the hearsay. 25 MS. SHUMAN; I think she can testify as to 157 1 what his -- where the sources of information were. 2 Perhaps she can't testify as to what a particular person 3 told her, but she can testify to the areas that were 4 investigated to try to determine his earnings. 5 THE COURT: Well, I suppose that is all 6 right. Is it, Mr, Kerr? 7 MR. KERR: I don't have a problem with her 8 testifying as to who she contacted. I have a problem with 9 her testifying as to what they told her. 10 MS. SHUMAN: Well, let's confine your 11 testimony then, Mrs. Guise, to who was contacted. 12 THE WITNESS: Okay. We contacted the 13 people where Mr. Saoud last lived. We were informed -- 14 well, we were then referred to a friend of his that he 15 knew. We found out that Mr. Saoud's parents were in 16 Lebanon. And we had some contact with his parents before 17 there was some bombing over in Lebanon, We have lost 18 contact with them. 19 We did find a cousin -- we were able to 20 find a cousin in California. And it was our understanding 21 that Mr. Saoud did have a Jo b -- he was in school, he did 22 have a Job and that was what at Lehigh Valley Farms. 23 We contacted Lehigh Valley Farms for them 24 to go through their records to see if they would have some 25 earni ngs on Mr . Saoud. And while we were doing that, we 158 ~ • 1 then got additional information from Harleysville which 2 didn't give us much more than what we had, but it was 3 something that said that they did have notice of his 4 accident. 5 We kept at it and finally got a death 6 certificate for Mr. Saoud. And he did have a Social 7 Security number. We contacted the Social Security Office 8 and we were able to obtain his wages from 1971, I believe, 9 to 1978. 10 Q And is that information contained -- the 11 information fr om Social Security contained in Mr. Saoud's 12 trial file? 13 A Yes, it is. 14 Q In addition to employment, was he also a 15 student? 16 A Yes, and he was a student. We also 17 contacted the colleges where he was a student and got 18 three letters from three different places where he had 19 been a student , the last of which was Temple University 20 where he was a full-time student pursuing his MBA. 21 Q I am going to s-how you what has been marked 22 as Plaintiffs' Exhibit Number 16. Can you identify this 23 document? 24 A Yes, these are Life Tables put out by the 25 Department of Health and Human Services. They cover the 159 1 years 1978 to 1983. And these tables were used to 2 determine the life expectancy -- a natural life 3 expectancy, so to speak, of these people that were killed. 4 Q Do you know if they are the life tables 5 that are used with the standard Jury instructions in 6 Pennsylvania? 7 A Yes, they are. 8 Q I am going to show you what has been marked 9 Plaintiffs' Exhibit Number 17. Can you identify that? 10 A This is a summary of the entire class of 11 people involved in this action, 123 claimants. It is 12 grouped by categories; people that have been unpaid, 13 people that have been paid some principal and no interest, 14 people who have been paid principal, but no interest, and 15 then the final category is a category of 11 claims where 16 Harleysville does not dispute the amount of basic 17 principal owed, but disputes the amount of interest. 18 Q And looking at the first page of that 19 document, headed Class 1 claimants, can you -- using the 20 first claim as an example -- go through and explain what 21 each of those -- 22 A What this contains is an alphabetical 23 listing of the people in each individual class. It 24 contains the person's date of accident, the date of notice 25 to Harleysville, the date that a PIP application was filed 160 • • 1 or a funeral benefit paid. It also includes the amount of 2 work loss due, principal plus interest. It also contains 3 information on employment history and what their earnings 4 were per month or year. 5 Q And is the pattern basically the same for 6 each? 7 A The pattern is the same throughout, but 8 would have different figures for the different categories, 9 of course. 10 Q I am showing you what has been marked 11 Plaintiffs' Exhibit Number 18. Can you identify that 12 document? 13 A Yes. This is a summary, again, of the 14 entire group of class members. This is the calculations 15 based on what we figured these people to be owed. It is 16 grouped by categories, again, unpaid claims, partially 17 paid claims, interest claims and what we called the 18 undisputed claims. But that is as to interest and not as 19 to principal. 20 Q Another first page of that document, what 21 information is contained? 22 A This would be the totals for each group, 23 And a total for the entire class of people. 24 It explains that the interest was 25 calculated for the unpaid claims and the partially paid 161 • • 1 claims to the date that this, this trial started, June 14, 2 1989. And for the claims where there was a dispute as to 3 interest on the 11, that interest was calculated to the 4 date that the money was paid into court, 4/14/89. 5 Q And what is the total due to the members of 6 the class based on those calculations? 7 A $2,221,635.90. 8 Q Did you personally complete those 9 calculations? 10 A Yes, I did. I have a computer program that 11 I use. But I did these calculations. 12 Q Now, on the calculations where interest is 13 requested, you can use an unpaid claim as an example, when 14 is interest calculated from? 15 A What I used as the date that interest 16 begins is 30 days after what I found to be notice that 17 Harleysville had. In the ma~oritY of the cases, these 18 numbers -- I mean these dates are the date that the PIP 19 application was filed with Harleysville. That is for 20 about 90 percent of these starting dates. And it is 30 21 days after that date where the interest would begin. 22 There are some files that Harleysville 23 produced or that we have where we don't know that a PIP 24 application was filed. And for those particular claims, I 25 would use a date that the funeral was paid. And it would 162 • ~ 1 be 30 days after that date. 2 There are some other miscellaneous 3 catagories where we don't know if a PIP was filed and we 4 don't know whether or not the funeral was paid or the 5 exact date of that payment. And for the most part, those 6 dates are 60 days after the date of the person's accident, 7 and would start 30 days after that 60 days. So it is 8 actually like a 90 day period. 9 MS. SHUMAN: I have no further questions. 10 11 CROSS-EXAMINATION 12 BY MR. KERR: 13 Q Miss Guise, as I understand it, in these 14 files that consist of Plaintiffs' Exhibit 19, that is not 15 the complete Harleysville file that you and your staff 16 reviewed, is it? 17 A No, it is not. It is a shortened version 18 of it. 19 Q In other words, you would select particular 20 documents and those are what have been placed in the trial 21 file? 22 A That is right, we selected documents when 23 we were at your office and then some or all of those 24 documents were used. 25 Q I want to review again how interest was 163 ~ ~ 1 calculated. You calculated it, for those claims where no 2 work loss benefits had been paid, you calculated it on a 3 full $15,000.00 lump sum payment to begin 30 days after 4 Harleysville received notice, as you determined it. Is 5' that correct? 6 A That is correct. 7 Q You did not take any account of a periodic 8 payment by Harleysville? 9 A No, I didn't. 10 Q And if, in fact, work loss benefits had 11 been paid in a claim on a periodic basis, you went back 12 and calculated interest based upon a lump sum payment 30 13 days after you contend that Harleysville received notice, 14 is that correct? 15 A In the cases where the people were paid 16 periodically, the interest is calculated only from the 17 date prior to -- at the beginning it is calculated from 18 the date of notice to the date that it is first paid. 19 And if there are benefits overdue, that is what is shown 20 in the interest column. 21 After that it is on a month by month basis, 22 not on a lump sum, 15,000.00. It is on a month by month 23 basis. 24 Q Taking into account what Harleysville has 25 already paid? 164 • • 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 A Exactly. As the principal decreases., the amount of interest also decreases on that month by month payment, Q Correct. And if Harleysville was paying -- I believe some cases were explored yesterday when Ms. Shuman was questioning Mr. Hagin where Harleysville paid survivors and wage loss benefits? A Right. Q And if the survivors benefits were paid first, before the wage loss benefits, how was interest calculated? A Interest was calculated from 30 days after Harleysville had notice to the date that the first payment of wage loss was made. And then on a month by month basis. Q Now, if it was a case where there were settlement discussions going on between Harleysville and counsel for the claimant, did you still calculate your interest calculations 30 days after Harleysville received notice, as you reviewed the file and determined -- A Yes, I did. Q -- determined when Harleysville received notice? A Yes, I did. It is calculated to the date that it was paid. 165 • 1 Q Ms. Shuman asked you about Mr. Barrett on 2 Plaintiffs' Exhibit 17? 3 A Right. 4 Q Just as an example, when you have down your 5 earnings of $628.00 per month, do you have any 6 recollection of what the basis for that $628.00 per month 7 figure is? 8 A The 628 a month figure was provided to us 9 by Mr. Barrett's brother, 10 Q Do you recall whether Mr. Barrett's brother 11 provided you that figure or Just gave you a pay stub or an 12 hourly figure? 13 A He provided us with pay stubs and his -- 14 from what I remember, his hourly wage was around $4.00 per 15 hour. 16 Q And then did you make certain assumptions 17 concerning how long per week or per month Mr, Barrett 18 worked? 19 A Well, we know that he did work, based on 20 his pay stubs. And that is how this figure was arrived 21 at. 22 Q Well, did you assume in that case that he 23 worked a 40 hour week? 24 A Well, I would have to look back at the file 25 to see how exactly it was. But I know it is based on the 166 • • 1 information 2 provided. 3 Q 4 pay stub in 5 had to make 6 7 Honor. The that Gary Barrett, Mr. Barrett's brother, Isn't it true that there was only Just one that case which showed $4.00 an hour and you various assumptions concerning -- MS. SHUMAN: I am going to obJect, your re are documents available. If Mr. Kerr wants 8 to question Mrs. Guise on the documents, that might be 9 appropriate. But he has asked her from her recollection, 10 and I think she has answered with regard to what her 11 independent recollection is. 12 THE COURT; Well, if she wants help, she 13 can ask for it. But this is cross-examination, ma'am. 14 THE WITNESS: Can I look at the file? 15 BY MR. KERR: 16 Q Miss Guise, I am going to place in front of 17 you a document which has been marked previously for 18 purposes of identification as Defendant Exhibit D-9. Your 19 counsel I believe has also placed in front of you your 20 Guise -- your Barrett file. 21 A Right. 22 Q Now, defendant -- what is Defendant Exhibit 23 Number 9? 24 A It consists of two pay stubs, one from 25 7/12/78 and one from 7/26/78. 167 • • 1 Q And those pay stubs show that Mr. Barrett 2 earned $4.00 a n hour, is that correct? 3 A Approximately they do, yes. 4 Q And how is it that you come up with the 5 monthly figure that is contained in Defend ant -- in 6 Plaintiffs' Ex hibit 17? 7 A I need a pen. 8 Q You have made assumptions, haven't you, or 9 calculations? 10 A This figure here, $628.00 a month, is 11 approximately $4.00 an hour based on what Mr. Barrett was 12 earning. 13 Q And what is your assumption concerning how 14 many hours per week he worked? 15 A That would have been a five day week, eight 16 hour day. 17 Q So under your calculations -- 18 A Approximately. 19 Q When you say approximately, did you do it 20 by 40 hour wor k week? 21 A Yes. 22 Q So that is $160.00 a week? 23 A Right. 24 Q And for a 52 week year? 25 A And it comes out to $628.00 a month. 168 • • 1 Q I am Just trying to understand how -- 2 A Okay. 3 Q -- what assumptions you made. So that is 4 the assumpti on you made in that case, you did a 5 calculation based upon a check stub, is that correct? 6 A No, not on Just a check stub. We had a 7 number of check stubs. I had five in front of me plus a 8 1976 wage an d tax statement. So not Just on a pay stub, 9 no. 10 Q Well, based on check stubs? 11 A Right, 12 Q Is that the procedure you would follow in 13 other cases where you would have check stubs available? 14 You assumed a -- if it Just showed an hourly wage, you 15 would assume a 40 hour workweek? 16 A No. There were cases where there were 17 children tha t had only been employed for a period of three 18 months. And I don't think that they were employed for a 19 40 hour week . So we used what we had. I used what I had. 20 I used whatever information was available 21 to me. And that included Social Security per month, that 22 included pay stubs, that included income tax returns, that 23 included W-2 forms. Whatever I had, I used. 24 There were cases where we used an average 25 of a three y ear period before these people died. So that 169 • 1 we could come up with something that was fair as far as 2 what the -- as far as with what the law had required in 3 the three year period before these people died. 4 We used what we had. If we could get the 5 three year period, we would use it. If we only had a 6 couple months of paychecks, that is what we used. These 7 are records that are 10, 11 years old in most cases. And, 8 you know, we used what these people could provide to us. 9 Q Ma'am, going back to Mr. Barrett, I am not 10 very good at math, but I Just want to make sure I 11 understand your calculation. If we do $160.00 a week and 12 we multiply that times four, don't you come up with 13 $640.00 a month? 14 A Yes. 15 Q Not $628.00 a month? 16 A Right. But like I said, it may not have 17 been Just on that $4.00 per hour. 18 The basis of putting this here, the 19 earnings per year, is to show that a person would have ZO earned 15,000.00 over the course of their lifetime, This 21 has nothing to do with the -- with their calculations. 22 Q Is there -- 23 A Because their calculations were based on a 24 lump sum. 25 Q Is there anywhere in the Plaintiffs' 170 • • 1 Exhibit 19 where whatever assumptions that you have made 2 concerning income or whatever procedures you have made are 3 set forth? 4 A The actual income documents are in there 5 and that is what we used. 6 Q No, I mean the calculations. When you have 7 made calculations such as the Barrett case? 8 A No, those I would have Just done at my 9 desk. And there was nothing to show the actual -- this is 10 what he made per month, you know, times 12 equals what he 11 made per year, no. 12 Q So looking at Plaintiffs' Exhibit 17 -- and 13 again Just looking at Mr. Barrett which is the first one 14 there -- earnings -- there is nothing in either 15 Plaintiffs' Exhibit 17 or Plaintiffs' Exhibit 19 which 16 would help us to understand the calculations you have gone 17 through other than what You have told us here this 18 morning? In other words, there is no explanation or list 19 of assumptions that are set forth with respect to each of 20 the files? 21 A Well, I don't -- as far as calculations go, 22 I told You how I did the calculations. As far as the 23 wages per month, I said that it comes directly from the 24 information that has been provided by the relatives. 25 So how did I come up with a certain figure, 171 • • 1 that would Just have to be on a case by case basis. But 2 it has nothing to do with the calculation of what we feel 3 was owed in principal and interest. 4 Q Now, how, in cases where you had not 5 received a PIP form, and in those claims files -- 6 A Right. 7 Q -- how did you determine the date of notice 8 to Harleysville? 9 A I would have used the date that the funeral 10 was paid, if a funeral benefit was paid. And I would use 11 30 days after that date. Seeing that if Harleysville paid 12 the funeral, they had notice to pay the other benefits. 13 Q Now, so -- 14 A But I give them an additional 30 days on 15 top of the date that they did pay the funeral. 16 Q I understand that. The -- so You made no 17 determination or no analysis of whether or not 18 Harleysville had received a fully completed PIP form 19 for -- properly completed PIP form, is that correct? 20 A There were some cases where we did not find 21 a PIP application in HarleYSVille's original files. 22 Either because it wasn't there or maybe it was overlooked. 23 And our summary sheets is where we had actually the 24 information that a PIP application was filed. And where 25 there was one filed, we got one copied. 172 • 1 Q I am probably not making myself clear. My 2 question is in your putting down a date on Plaintiffs' 3 Exhibit 17, and for purposes of calculating interest and 4 that sort of thing, your analysis didn't go into whether 5 or not it was a properly completed PIP application, is 6 that correct. 7 MS. SHUMAN: I am -- 8 THE WITNESS: I don't -- 9 MS. SHUMAN: I am going to obJect to what 10 properly completed means. I am not sure I know the answer 11 to that, your Honor. 12 THE COURT: How do we know that? 13 MR. KERB; Excuse me, your Honor. 14 THE COURT: How does the witness know? 15 MR. KERR; Well, that is my precise point. 16 She Just took a date on a form. I am trying to ascertain 17 that they made no analysis of whether or not the PIP form 18 was properly completed. 19 THE COURT: Well, how does she know whether 20 it is properly completed? That may be a matter that your 21 company officials disagree about. Well, anyway -- we know 22 what date she took, so let's move on. 23 BY MR. KERR: 24 Q Is it fair to say, Miss Guise, you don't 25 know if a PIP form or when a PIP form was properly 173 • • 1 completed? 2 A I used the date that the people had signed 3 their PIP application. They signed it, they dated it. 4 That is the date I used. 5 Q And you, in your determining the date that 6 the interest would run, you made no efforts to determine 7 whether or not there were proper letters of administration 8 in the file, did you? 9 A In some cases, there were. In some cases, 10 there may not have been. That is not what I was looking 11 for. I was looking for the PIP application, if it had 12 been signed and filed, and if another benefit had been 13 paid. 14 Q So you Just disregarded the letters of 15 administration? 16 A It didn't have anything to do with what I 17 was doing. 18 MR. KERR: I don't think I have any further 19 questions of this witness. 20 MS. SHUMAN: I would like to move for the 21 admission of Plaintiffs' Exhibits 15 through 19. Exhibits 22 1 through 14-A have already been admitted into evidence, 23 THE COURT: Sir? 24 MR. KERR: Your Honor, let me start with 25 Plaintiffs' Exhibit 19. I believe -- 174 • . 1 THE COURT: I have none of these in front 2 of me. Is it necessary that I have them in front of me? 3 MS. SHUMAN. Well, they are in -- we had 4 given you a folder, your Honor. May -- 5 THE COURT: Oh, pardon me. I do. 6 MS. SHUMAN: And I believe the last -- 7 Exhibits 15, 16, 17 and 18 are the last four in that 8 folder. 9 THE COURT: I have copies of 15, 16, 17 and 10 18. What is next? 11 MS. SHUMAN; Exhibit 19 are the trial files 12 that are over to the side of -- 13 THE COURT: All right. 14 MR. KERR: My obJection -- 15 THE COURT: Louder, sir. I am having 16 trouble hearing you. 17 MR. KERR; I am sorry. My obJection, your 18 Honor, is in the nature of a general one. I am not quite 19 sure how best to proceed, but let me state my general 20 ob.iections. 21 Exhibits 19 consists of, as your Honor can 22 see, of two boxes of documents which purports to have a 23 trial file for each one of -- and there is a disagreement 24 between -- we have numbered things a little differently, 25 but for each of the 123 claimants that are part of the 175 • • 1 C1aSS, 2 In those files, as we have heard, are not 3 only Harleysville documents, but other documents as well. 4 Documents which have been obtained from, as part of an 5 investigation, from either relatives or Social Security 6 Administration. We have heard from brothers and a variety 7 of different things. 8 I have no obJection to the Exhibit insofar 9 as it contains Harleysville's documents. I do have a 10 problem with the Exhibit with respect to these other 11 documents because we haven't had, except in a few cases, 12 we have not had the opportunity to, you know, 13 cross-examine anybody about those exhibits, I'm not sure 14 they have been authenticated. 15 Now, there are cases where there have been 16 depositions taken. And in those situations, we have had 17 the opportunity to cross-examine someone about whatever 18 documents were produced by plaintiff. 19 And what I would like to do, I guess, is 20 reserve -- make a blanket hearsay obJection. I am 21 happy -- we got these things yesterday, we have not been 22 able to go through them all. I would like to reserve my 23 right to submit specific ob,lections on the grounds of both 24 relevance and hearsay to the non-Harleysville documents. 25 Certainly we would concede and accept Plaintiffs counsel's 176 ~ ~ 1 representations that the Harleysville documents came from 2 our files, And I think they are entitled to us e those. 3 It also sounds like there are a variety of 4 different affidavits or verifications in these files. I S think that was an issue discussed at a pretrial conference 6 before your Nonor, And it is the whole reason that we 7 went -- had over 30 depositions, I believe, in the last 8 two weeks in this case, because of our concerns over the 9 nature of these verifications. And some of the m seem to 10 be inaccurate. We haven't had an opportunity t o look at 11 the witness and so on. So I would again object to the 12 verifications. 13 Insofar as their summary information, it is 14 difficult to comment on that. If it has satisfied the 15 Pennsylvania Rules with respect to summaries, I don't have 16 a problem with it. I think this is a case that both or 17 all parties are trying very hard to summarize things. 18 So I have those general objections to 19 Exhibit 19 and would love to establish some sort of 20 calendar or schedule wherein we could get our specific 21 objections before the court. 22 With respect to Exhibits -- 23 THE COURT; Well, let's take them one at a 24 time. The substance of your objection to 19 is that it 25 contains some hearsay and you haven't had a chance to 177 • 1 cross-examine on it. Is that the essence of it? 2 MR. KERR: And possibly relevance. But 3 those are the essence of it, yes. 4 THE COURT: At least one reference was made 5 to Social Security documents in a file. Are you obJectiog 6 to the admission of such documents as those? 7 MR. KERR: If they come from the Social 8 Security Administration, I think they are probably 9 admissible under the government records hearsay obJection, 10 and I would concede that they would have relevance. 11 But if it is a note from the mother saying 12 I believe -- or a note from a wife saying I believe my 13 husband was earning $139.00 in Social Security, then I do 14 obJect to it. So I don't know what the nature of the 15 Social Security information was. 16 THE COURT: Well, I am Just trying to 17 determine if you obJect to any government documents that 18 are in these files. 19 MR. KERR: I do not, your Honor. I believe 20 they are entitled to be in there under our government 21 records exception to the hearsay rule. 22 THE COURT: Okay. Do you want to respond 23 to his obJection? 24 MS. SHUMAN: Please, your Honor, every one 25 of these documents have previously been provided to 178 1 Harleysville through discovery. There is no document here 2 that Harleysville has not had before. 3 We have taken 30 depositions. Harleysville 4 identified every claimant that it wished a deposition to 5 be taken on. Those depositions were scheduled and held. 6 The documents in these files concerning 7 wage information are precisely the kind of document on 8 which Harleysville regularly relied in making its 9 determinations with regard to work loss payment. 10 In a technical sense, your Honor, there is 11 no question that there is an issue of hearsay. But these 12 are the kinds of documents that Harleysville has regularly 13 accepted. 14 They have had an opportunity to depose 15 anyone, any claimant, any employer, anyone they wished in 16 this action. We don't believe that there is a real issue 17 as to the relevancy of these documents, because they deal 18 with precisely the information that Harleysville said it 19 never knew and was ,lust the basis for why they didn't pay 20 wage loss benefits in the first place. 21 The case of Campanas vs Nationwide was a 22 post mortem work loss class action law suit. In that 23 case, the Superior Court held that in class actions such 24 as this, the evidence is largely documentary because that 25 is the nature of these kind of claims. 179 • • 1 And it is our belief that all of those 2 documents are relevant with regard to the issue of the 3 verifications. All of those verifications were provided 4 to Harleysville. 5 When depositions were taken, Harleysville 6 introduced in each deposition the verification signed by 7 the relative, asked the relative if he signed it, the 8 relative said yes. Harleysville attached it as an exhibit 9 to the deposition -- 10 THE COURT: Well -- 11 MS. SHUMAN; I don't see what their 12 obJection is at this point. 13 THE COURT: All right. If the case you 14 Just cited me has eased the evidentiary rules in some 15 fashion, I will certainly be looking at that. But it does 16 me little good to argue generally the documents right now 17 when I will receive the most benefit of arguments on a 18 case by case basis. So subJect to valid hearsay 19 obJections, and subJect to relevancy on a case by case 20 basis, Exhibit 19 is admitted. 21 Next. 22 MR. KERR: Thank You, your Honor. With 23 respect to -- we have no obJection to Plaintiffs' Exhibit 24 16. 25 THE COURT: That is admitted. 180 • • 1 MR. KERR: With respect to -- and we have 2 no obJection to Plaintiffs' Exhibit 15, which was -- 3 THE COURT: That is admitted. 4 MR. KERR: With respect to Exhibits 17 and 5 18, with the understanding that they are summaries -- and 6 I think we have explored some of the problems with the 7 summaries and the weight that they are entitled to -- we 8 have no obJection to 17 and 18. 9 THE COURT; 17 and 18 are admitted. 10 MS. SHUMAN: The plaintiffs rest their 11 case-in-chief, reserving the right to call rebuttal 12 witnesses, if necessary. 13 THE COURT: Pardon me? I couldn't hear 14 you, ma'am. 15 MS. SHUMAN: No, I am sorry, your Honor. 16 The plaintiffs rest their case-in-chief reserving the 17 right to call rebuttal witnesses if that should prove 18 necessary, 19 THE COURT: You don't have to reserve that. 20 MS. SHUMAN: All right. 21 MR. KERR: One point I forgot to make, your 22 Honor, and I have trouble grappling with the omnibus 23 nature of Exhibit 19, I ga ther the transcripts of the 24 depositions are in there. There are certain portions of 25 those transcripts -- and w e can wait to go through it on a 181 • • 1 specific case by case basis -- that we believe are 2 obJectionable because they contain hearsay evidence. 3 Now, I can either read those obJections now 4 or wait until we go through on a case by case basis and 5 make those ob.lections at that time. But there are 6 portions of those transcripts which we contend are 7 obJectionable in certain of the t~~~iscripts, I would Just 8 like to reserve the right to ob,iect to those at whatever 9 the appropriate time is. 10 THE COURT: Well, I had considered you had 11 reserved the right to obJect to hearsay and relevance. 12 And we will cover this case by case. 13 We will take a short recess. 14 (Whereupon, a recess was taken.) 15 THE COURT: Sir. 16 MR. KERR: May it please the court, I 17 wanted to take a brief opportunity to provide the court 18 with a road map of Harleysville's case. 19 This action has been brought against 20 Harleysville by a class of the estates consisting of 21 approximately 135 of Harleysville's insureds who were 22 fatally inJured in automobile accidents. 23 Approximately half of the class members are 24 alleging that they have not been paid the full work loss 25 benefits of $15,000.00 provided them under the No-Fault 182 • • 1 obJections at that time. But there are portions of those 2 transcripts which we contend are obJectionable in certain 3 of the transcripts. I would Just like to reserve the 4 right to obJect to those at whatever the appropriate time 5 is. 6 THE COURT: Well, I had considered you had 7 reserved the right to obJect to hearsay and relevance. 8 And we will cover this case by case. 9 We will take a short recess. 10 (Whereupon, a recess was taken.) 11 THE COURT: Sir. 12 MR. KERB: May it please the court, I 13 wanted to take a brief opportunity to provide the court 14 with a road map of Harleysville's case. 15 This action has been brought against 16 Harleysville by a class of the estates consisting of 17 approximately 135 of Harleysville's insureds who were 18 fatally inJured in automobile accidents. 19 Approximately half of the class members are 20 alleging that they have not been paid the full work loss 21 benefits of $15,000.00 provided them under the No-Fault 22 Act. They are seeking to recover those work loss benefits 23 or a portion of them allegedly due as well as 18 percent 24 interest and attorneys fees. 25 The other half of the class received the 183 • • • 1 full 15,000.00, but are claiming that it was not paid in a 2 timely fashion. And they are seeking interest and 3 attorney fees. 4 The class action is based on the theory 5 that there is a class of similarly situated claimants who 6 have not been paid full benefits due to a conscious policy 7 of Harleysville of avoiding payment of work loss benefits. 8 Harleysville will demonstrate that the 9 class of unpaid claimants is not a group of similarly 10 situated persons who have the same legal and factual 11 questions at issue. Rather while they can be grouped into 12 approximately 19 different categories, within each 13 category each case must be considered on both its 14 individual factual and legal bases. 15 More importantly, as a result of the end of 16 the testimony and evidence, Harleysville will have shown 17 that it never had a deliberate policy of avoiding payment 18 to work loss claimants or to any other group of insureds. 19 It is readily apparent that the No-Fault 20 Act has been interpreted in many different ways by the 21 various Pennsylvania courts over the past several Years. 22 Often a trial court, or even in the 23 Superior Court, the court would interpret the statute one 24 way only to be reversed later on by a higher court. 25 Therefore the insurance companies had to constantly adJust 184 • • 1 their payment policies to keep up with the current status 2 of the law. 3 Although Harleysville did revise its 4 policies in response to the various decisions that were 5 coming down, the unavoidable result was that from time to 6 time a practice which had been correct and proper one 7 month was incorrect the following month. 8 The evolution of Harleysville's payment 9 policies is described in the testimony of Carl Anthony 10 Maio in his direct testimony in the Gregory case. And 11 that transcript has already been made a part of the record 12 of this case. 13 Mr. Maio described, for example, how 14 Harleysville initially did not pay No-fault work loss 15 benefits to survivors of deceased insureds. That policy 16 was upheld by five trial courts initially. 17 Eventually on April 12, 1979, the Superior 18 Court in Heffner reversed the trial court and held that 19 survivors could receive work loss benefits as well as 20 survivors benefits. Harleysville di,d not alter its policy 21 at that time, but rather waited to see what the Supreme 22 Court of Pennsylvania would do. 23 And on September 22, 1980, the Supreme 24 Court affirmed the Superior Court in Heffner. At that 25 time, Harleysville in good faith altered its policy to 185 • • 1 reflect its understanding of the Heffner decision and 2 began paying work loss benefits in appropriate cases. 3 Then there was the Pontius court which had 4 been part of the Heffner decision, and on remand in late 5 April 1981, that trial court interpreted the Heffner 6 decision to mean that a setoff of survivors benefits was 7 permitted against the work loss benefits. In other words, 8 q credit of $5,000.00 could be taken. 9 Accordingly, Harleysville subsequently 10 altered its policies to take advantage of the setoff 11 decision, believing in good faith that this was now the 12 proper and correct way to pay work loss benefits. 13 I won't summarize all of Mr. Maio's 14 testimony, but one will see upon examining that testimony 15 that eventually he goes through the various court 16 decisions that came through. 17 And eventually in November of 1982, 18 Harleysville dropped its setoff policy and resumed paying 19 the full $15,000.00 work loss benefits whenever maximum 20 benefits had been earned, even though there was no 21 appellote court decision at that time requiring that. 22 There are numerous other examples of that 23 and I won't go through them all, 24 One possibility is obviously the lump sum 25 payment issue. Initially the statute certainly seems to 186 • 1 provide that payments for work loss be made on a monthly 2 basis, That is how Harleysville did it. Several Superior 3 Court decisions upheld that. 4 Later the Superior Court began to talk 5 about lump sum payment amounts. Eventually the Supreme 6 Court in Campanas seemed to say that monthly periodic 7 payments were correct again. 8 The point to be drawn from Mr. Maio's 9 testimony is that the law was in flux and Harleysville 10 attempted throughout the respond to that flux. 11 Now, while the changes of the law were 12 greatly affecting HarleYsville's policies in paying 13 No-fault claims, an equally important factor was obviously 14 the requirement that each claimant factually prove his or 15 her other claim. In other words, what were the facts of 16 each of the claims. And that is what we are here to hear 17 evidence about today in the Coleman case. 18 Aside from Mr. Maio's testimony, 19 HarleYSVille's case-in-chief will consist of its response 20 to request for admissions, which are already part of the 21 record, various summary charts of the claims, documents 22 from the claims files and the testimony of two 23 individuals. 24 First will be Mr. Ernest Gaugler, who is 25 Assistant Secretary of Underwriting from Harleysville. 187 • • 1 And he will be talking about only one claim, the Hilpert 2 claim, which is a claim that Harleysville contends is a 3 situation where the policy was not in effect at the time 4 the death occurred. 5 Mr. Julian 'Hagan, who the court has already 6 heard as part of plaintiffs case, will be Harleysville's 7 other live witness. And he, as the court already knows, 8 is the Assistant Secretary of Claims. 9 He has spent time trying to become familiar 10 with these claims files. And he will testify as to 11 various documents and the reasons for why Harleysville 12 took the action that it did with respect to these claims 13 as best as can be determined from the files. 14 Now, the reasons will be numerous. As I 15 stated, Harleysville has tried to break them down into 16 several different categories. 17 With respect to the nonpayment, the ones 18 where full payment has not been made, Harleysville has 19 nine separate categories. First is paid in full, where 20 Harleysville will demonstrate from the claims file and Mr. 21 Hagin's testimony that the case or the claim has been paid 22 in full, either under another state's No-fault law or in 23 Pennsylvania. 24 The second category are claims that have 25 been settled. Now, the vast majority of those cases are 188 • • 1 claims where the claimant was represented by counsel and a 2 negotiation occurred between Harleysville and that 3 counsel, a release was signed, but in most cases, not 4 approved by the court. 5 The third category are cases where 6 Harleysville will contend that the claimant is not covered 7 by work loss. Either a workmans -- in other words, one of 8 them is a Workmans' Comp case, in our view. Another one 9 would be the Hilpert case that I mentioned, where the 10 policy has been canceled. 11 The fourth category is where the claimant 12 is insured by another carrier. 13 The fifth category is where the death was 14 not caused by use of an automobile. 15 The sixth category is there is no claims 16 file and Harleysville cannot verify the accuracy of the 17 claim. If the claim was ever made, no PIP form was ever 18 filed, no verification of wages. 19 A seventh category is cases where the 20 claimant decedent would not have earned $15,000.00. There 21 are a couple of those where we feel the earning capacity 22 is really at issue, or someone was so elderly that even 23 under the Life Tables that have been introduced, they 24 would not have lived long enough to earn the full 25 $15,000.00. 189 • • 1 The eighth category are cases where we 2 believe the claim is barred by the statute of limitations. 3 And the ninth category are the setoff 4 claims that I have already mentioned. 5 Now, the tenth category has got a lot of 6 subcategories. And the ten categories refers to all of 7 the claims where full work loss benefits have been paid 8 with respect to the $15,000.00, but there is a dispute to 9 whether or not interest is owed. 10 And so in this tenth category we have many 11 different aspects of that category. Again, they break 12 down to either we believe we have paid the full interest, 13 we believe that no interest is owed because it was -- work 14 loss was paid in periodic payments, or no interest was 15 owed because work loss and survivors benefits were paid in 16 periodic payments, no interest is owed because we paid 17 promptly upon receipt of the amount of the loss. We 18 couldn't start paying until we had the wage verification, 19 or we hadn't had reasonable proof of claim. 20 The next category would be we didn't have 21 any notice to whom to pay the claim. And as soon as we 22 finally received the notice, we paid it then, and 23 therefore no interest was due. 24 In some of the interest cases, we believe 25 the claim for interest was settled. Some of the interest 190 • • 1 claims we believe are barred by the statute of 2 limitations. 3 And some of them we believe the interest 4 isn't owed because the claimant is a child, not earning 5 income. And, finally, some of them we believe interest is 6 not owed because there is some sort of coverage dispute. ~ We believe once the court has examined 8 those cases, that the preponderance of the evidence will 9 show that Harleysville's denials of these claims were 10 properly made at the time, that Harleysville throughout 11 acted in good faith in its processing of these No-fault 12 claims, and that Judgment should be entered for 13 Harleysville. 14 THE COURT: Let me ask you, sir, does 15 Harleysville admit to owing any money? 16 MR. KERR: Yes, your Honor. 17 THE COURT: And will I find out as we go 18 along or is there some ma,ior exhibit which outlines -- 19 MR. KERR; There is an exhibit which 20 outlines -- and perhaps I didn't understand the court's 21 question -- we certainly have paid into court -- there are 22 11 claims where we have paid into court work loss benefits 23 which we concede are owed. 24 We said yesterday that we conceded the -- I 25 believe it was the Hutton case. And the remaining cases, 191 • 1 I believe it is Harleysville's position -- and if I am in 2 error, it will be reflected on a summary chart -- I 3 believe we are contesting the other claims. 4 THE COURT: All right, sir. Go ahead. 5 MR. KERR: Mr. Gaugler. 6 MR. KERR: Your Honor, I obviously have the 7 same logistical concerns, and I want to provide whatever 8 is easiest for the court. 9 We have Harleysville's potential exhibits 10 in five notebooks here, which I would like to present to 11 the court so that I am not handing, taking unnecessary 12 time handing up an exhibit at each -- when each exhibit is 13 presented, if that would be convenient with the court. 14 THE COURT: And these have all been given 15 to plaintiffs' counsel? 16 MR. KERR: Yes, they have, your Honor. 17 Whereupon, 18 ERNEST R. GAUGLER 19 having been duly sworn, testified as follows: 20 21 THE COURT: Are they in any particular 22 order? 23 MR. KERR: They are in numerical order. In 24 other words, the first book would be 1 through D-50. And 25 the number is marked on each one so that as we are 192 • • 1 referring to a particular numbered exhibit, hopefully the 2 court will be able to find it within a minimum amount of 3 inconvenience. 4 5 DIRECT EXAMINATION 6 BY MR. KERR: 7 Q Mr. Gaugler, by whom are you employed? 8 A Harleysville Mutual Insurance Company 9 group. 10 THE COURT: What is your full name, sir? 11 THE WITNESS: Ernest, E-r-n-a-s-t, middle 12 initial R, Gaugler, G-a-u-g-l-e-r. 13 BY MR. KERR: 14 Q What is your position with Harleysville, 15 sir? 16 A Assistant Secretary Underwriting. 17 Q Would you briefly describe for the court 18 what your duties and responsibilities are as Assistant 19 Secretary Underwriting? 20 A My duties mainly consist of making 21 underwriting policy for the commercial lines of 22 Harleysville that we, we make available to our agents -- 23 to our policyholders. 24 Q How long have you been with the company? 25 A Since 1956. 193 • 1 Q How long have you been in the underwriting 2 aspect of the company? 3 A Most of my entire career. 4 Q How long have you been Assistant Secretary 5 of Underwriting? 6 A Since 1980. 7 Q As Assistant Secretary, were you an officer 8 of the company? 9 A Sir? 10 Q As Assistant Secretary, are you an officer 11 of the company? 12 A Yes, sir. 13 Q Have you had occasion to review a file 14 related to Ludwig Hilpert? 15 A Very generally. 16 Q Placing in front of you a document which 17 has been marked as Defendant Exhibit Number 186 for '18 purposes of identification, can you describe that 19 document, sir? 20 A This is the Home Office copy of a business 21 automobile policy issued to Ludwig Hilpert and Eli 22 Construction Company as their interest may appear, 23 produced by our agent, Lewis Brothers of Havertown, 24 Pennsylvania. 25 Q Now, you said it was a business automobile 194 • . 1 policy. Are there different sorts of automobile policies? 2 A Yes. Automobile policies can be personal 3 automobiles, which policies which would be for 4 non-businesses, and then business automobile for various 5 types of businesses. 6 Q As Assistant Secretary of Underwriting, are 7 you familiar with the renewal policies of Harleysville 8 with respect to commercial line or business automobile 9 policies as they existed in 1979 and 1980? 10 A Yes, sir. 11 Q Could you please briefly describe what 12 those renewal policies were for the court? 13 A In the instance at hand, this policy was 14 issued on September 19th by our general agency in Trappe, 15 Pennsylvania. And the policy then would have been mailed 16 to the producing agent, which is Lewis Brothers, and Lewis 17 brothers would have been responsible for collection of the 18 premium from the policyholder. 19 Q What was the policy period of this policy? 20 A The policy period as protected here is 21 October 10, 1979, to October 10, 1980, with a premium due 22 due of $928.00. 23 Q What would your -- in September or October 24 of 1980, would Harleysville do anything with respect to 25 the renewal of that policy? 195 • 1 A Well, the billing of the policy would be 2 made through our general agency who then would bill the 3 producing agency or the agent who had the contact with the 4 policyholder, Lewis Brothers. And the agent would be 5 billed the amount of this premium by Harleysville. 6 Q At this time I am placing in front of you a 7 document which has been marked for purposes of 8 identification as Defendant Exhibit Number 189. Can you 9 identify that document, sir? 10 A This appears to be the notice of the 11 premium due from the agent, Lewis Brothers, to the 12 policyholder, Ludwig Hilpert, specifying that the renewal 13 policy has been sent with a bill due in the amount of 14 $928.00. It also states that the premium is to be paid 15 prior to November 1, 1979. 16 Q I'm now placing in front of you a document 17 which has previously been marked for purposes of 18 identification as Defendant Exhibit Number 188. Can you 19 descriu~ w~~at that document is, sir? 20 A This would seem to appear that the policy 21 was reJected by the policyholder and returned to the 22 company by the agent. And the indication here that it was 23 not accepted for various reasons. So that the pO11Cy was 24 never in force, according to this. 25 Q Finally, I am placing in front of you a 196 1 document which has previously been marked for purposes of 2 identification as Defendant's Exhibit Number 185. 3 A All right, as I indicated earlier, 4 Harleysville would have billed the agent the amount of the 5 premium of $928.00. And this is an internal coding 6 mechanism which would have removed the billing of $928.00 7 from the agent's account. 8 Q In that box that says return premium, what 9 does that mean? 10 A Where are you -- 11 Q Near the upper portion of the document. 12 A Return premium would be the amount that 13 would be returned or credited to the agent's account, 14 which is the full amount of the policy or $928.00. Which 15 would indicate there was no coverage extended. Otherwise, 16 a portion of the premium would have been retained by 17 Harleysville. 18 Q Directing your attention again to the first 19 exhibit we looked at, which was Defendant Exhibit Number 20 186, based upon your review of the file, was that policy 21 in effect on November 2, 1979? 22 A From the documents that I have before me, 23 the answer would have to be no, there was no premium or 24 consideration paid on the policy. 25 MR. KERR; I have no further questions of 197 ~ • 1 this witness. 2 3 CROSS-EXAMINATION 4 BY MS. SHUMAN: 5 Q Mr. Gaugler, did you ever contact the Lewis 6 Brothers agenc y, the Harleysville agent, on this file? 7 A No, ma'am. 8 Q To the best of your knowledge, did anyone 9 at Harleysvill e ever contact Lewis Brothers? 10 A Back in 1979? 11 Q At any time, sir. 12 A I couldn't testify to that. 13 Q But you know you haven't prior to coming to 14 testify here? 15 A I have not contacted Lewis Brothers, no, 16 ma'am. 17 Q Are you aware of the regulations that 18 govern keeping policies in force beyond deadlines? 19 A I am not sure specifically what you are 20 addressing. 21 Q Well, are you aware that there are 22 regulations as to notice that must be provided before a 23 policy can be canceled for nonpayment, for instance? 24 A There has been some recent regulations 25 promulgated by the Insurance Department on notice prior to 198 • • 1 renewal and change of premium and things like that. But 2 back in 1979, those regulations were not in effect. 3 Q Are you aware of the regulations that were 4 in effect at that time, sir? 5 A I believe so. I don't know specifically 6 what you are driving to though. 7 Q In the regulations that were in effect in 8 1979, isn't it true that a claimant had 30 days -- what 9 has been cal led a grace period -- in which to make payment 10 on his polic y and if it wasn't paid during that time it 11 would be can celed? 12 A I don't think there is any regulation to 13 that effect. The agent may extend credit for a period of 14 time beyond the effective date if the agent so chooses. 15 Q All right -- 16 A But the premium is due, or at least a 17 portion of t he premium is due as of the effective date. 18 Q Let's deal with that issue. Mr. Kerr 19 showed you a letter dated October 23, from the agent to 20 Mr. Hilpert, is that correct? 21 A Yes. 22 Q And that letter, as he indicated in his 23 question to you and you indicated in your answer, provided 24 that payment should be made by November 1, is that 25 correct? 199 1 A That is correct. 2 Q I am showing you a document contained in 3 the Hilpert trial f ile as the second document. 4 MR. KERR: Your Honor, could we have a 5 pause for a minute so we can find what the second document 6 is in our fi le? . 7 THE COURT: Yes. 8 MR. KERB: I have it, Your Honor. 9 BY MS. SHUMA N: 10 Q And that is a letter dated November 1, 11 1979, isn't it, Mr. Gaugler? 12 A The letter I am looking at is dated October 13 23, 1979. 14 Q Okay, I am asking You to look at the second 15 document in the tri al file, it is a letter dated November 16 1, 1979, isn't it? 17 A It i s dated November 1, 1979, that is 18 correct. 19 Q And it is a letter addressed to Mr. Hilpert 20 from Ellwood Lewis, is that correct? 21 A Yes, it is. 22 Q And Ellwood Lewis is with the Lewis 23 Brothers Agency in Havertown, is that correct? 24 A I am not sure about that. But I am not 25 sure of the agency make up. We have many, many agents. I 200 1 am not sure of the make up of the agency, 2 Q And the letter is -- this is regarding an 3 auto policy and then it has a number. Is this Mr. 4 Hiipert's policy number? 5 A Yes. 6 Q And the effective date of the policy, 7 10/10/79, is t hat correct? 8 A Yes, that is correct, 9 Q You indicated earlier an agent could extend 10 the effective date of the policy by an agreement with the 11 insured, is th at correct? 12 A Well, not extending the effective date. 13 Q Extend the time in which to pay a premium? 14 A But the premium is due as of the effective 15 date, in this case October 10, 1979. 16 Q Did you indicate earlier that an agent 17 could extend a date for receipt of the premium on that 18 policy? 19 A An agent may extend credit if he so 20 desires, that is correct. 21 Q And in the lest paragraph of this letter, 22 does it say if you wish to continue coverage, we must have 23 the check in this office prior to November 9, 1979? 24 A That is correct. 25 MS. SHUMAN: Mr. Kerr, will you stipulate 201 ~ • 1 that Mr. Hilpert died as a result of a motor vehicle 2 accident on November 2, 1979? 3 MR. KERR. I will, 4 MS. SHUMAN: I have no further questions, 5 thank you, 6 MR. KERB; One question, sir. 7 8 REDIRECT EXAMINATION 9 BY MR. KERR. 10 Q To your knowledge, did Harleysville ever 11 receive a check with regard to this renewal policy? 12 A Well, the policy is billed through the 13 agency and the agency would collect a premium from the 14 policyholder, Mr. Hilpert. But from what I see here, 15 there was never any premium paid apparently by Mr. 16 Hilpert. And that is why we were crediting or did credit 17 the agent the full amount of 928. It would be indicative 18 that there was never any premium paid and no coverage 19 granted, 20 MR. KERR: No further questions. 21 Your Honor, at this time I would like to 22 move the admission of Exhibits 185, 186, 188 and 189 so 23 that this witness could be excused. 24 THE COURT: Ma'am? 25 MS. SHUMAN: I have no obJection, 202 • 1 THE COURT: Defendant Exhibits 185, 186, 2 188 and 189 are admitted. 3 You are not offering 187? 4 MR. KERR: We are not, Your Honor. 5 THE COURT: All right. May the witness be 6 excused? 7 MS. SHUMAN: That is fine. 8 THE COURT: Thank you, sir. You may be 9 excused. 10 THE WITNESS: Thank you. 11 MR. KERR: Harleysville calls Mr. Julian 12 Hagin. 13 THE COURT; Just a moment. 14 Whereupon, 15 JULIAN S. HAGIN 16 having previously affirmed, testified as follows: 17 DIRECT EXAMINATION 18 BY MR. KERR: 19 Q Mr. Hagin, I believe yesterday you already 20 ~ identified your position with the company for the court, 21 but I would like you to briefly describe what your duties 22 and responsibilities as Assistant Secretary of Claims are. 23 A My duties are basically in charge of 24 No-fault throughout the company, life insurance claims 25 throughout the company, and New Jersey, also liability. 203 • • 1 Q How long have you held that position with 2 the company? 3 A Assistant Secretary? 4 Q Yes. S A Since April '84. 6 Q I believe you testified yesterday that 7 prior to that time you were with the Philadelphia office? 8 A I was -- I was with the Philadelphia office 9 until January of '82. And in January of '82, I became 10 manager of the Harleysville office, Harleysville branch 11 office. And t hen in July '83 I went to the home office as 12 a unit manager . 13 Q How long have you been with the 14 Philadelphia o ffice? 15 A 19 years. 16 Q When you left the Philadelphia office, what 17 were your duti es and responsibilities, what was your 18 position? 19 A In Philadelphia? 20 Q Yes. 21 A District claim manager. 22 Q What are the duties and responsibilities of 23 the District Claims Manager? 24 A Generally supervise the processing of 25 claims in that particular area, which also includes a lot 204 • • 1 of other things, budgeting, performance of the people. 2 Q Could you also give the court a brief 3 history of your educational background? 4 A I have a business administration degree 5 from Lansdale Business School. 6 Q And did you -- when did you obtain that 7 degree? 8 A 1952, 9 Q How long have you been with the 10 Harleysville Insurance Company in some capacity or 11 another? 12 A Since June of 1954, 13 Q Let's begin, I would like to have you 14 describe for the court in general terms Your understanding 15 of how a No-fault claim should be processed and was 16 processed at Harleysville in a death case? 17 A An acord form, or what we call an accident 18 report, generally is submitted by the agent. There are 19 various other ways to get a report, could be by telephone, 20 a letter, very rarely in person. But -- 21 Q Let me interrupt one second, when You said 22 an agent, could you describe, is an agent an employee of 23 Harleysville? What is an agent? 24 A An agent is an independent contractor 25 who -- with our company an agent is an independent 205 • • 1 contractor who represents -- well, he could represent many 2 companies. I have no way of knowing how many. But they 3 are not sales agents exclusively for our company. So they 4 sell for many companies. 5 Q I apologize for the interruption. You were 6 describing this acord form which was submitted by the 7 agent, please continue. 8 A An agent would submit an acord form. The 9 acord form would be reviewed by someone in the office of 10 some responsibility. It could be the manager himself. It 11 could be a supervisor or some designee who was trained to 12 know what to look for and how to process it. 13 So the form would be reviewed basically to 14 determine what kind of a claim it would be, and then he 15 would -- he or she would assign that to some individual in 16 the office, some claim representative to ionvestigate and 17 handle, as it were. 18 Q What would be the purpose of the 19 investigation? 20 A Well, the important -- I will try to do it 21 in chronological sequence. The first thing the 22 investigator would do would be to verify coverage to 23 verify the dates of the policy to see that it was a -- we 24 refer to it as a live policy, which means it is in effect 25 and not canceled or whatever. 206 • • 1 He would investigate the facts. This could 2 be done in person, by phone, again correspondence. 3 However he determines the most expedient way. 4 If it were a No-fault claim, the clerks 5 automatically -- well, I am not sure it would be 6 automatic, but I think the claims people, the claims 7 person, the investigator, would indicate to the clerks the 8 forms that they should process. 9 Maybe depending on what kind of claim he 10 thought it might be from reviewing the acord form. He 11 might instruct the clerical people to send a PIP form. A 12 PIP form we refer to as an application for No-Fault 13 benefits. 14 He might instruct -- depends on what is on 15 the acord form. And then when the application comes in, 16 he would look at that to determine whether there was 17 additional investigation to be done. 18 Depending on what is on the application, he 19 might ask the clerical staff to forward wage verification 20 forms to the employer if the employer is indicated. Or if 21 there is no indication of employment, he might ask that a 22 medical form be sent to a doctor and/or a hospital. Or he 23 might proceed with whatever investigation he felt was 24 necessary, based on the information on the PIP form. 25 Q Would he review the PIP form to see whether 207 • • 1 it was complete? 2 A Certainly. 3 Q And what would he do if it wasn't complete? 4 A Depending on the type of claim, he might 5 write a letter to the individual that completed it or if 6 he doesn't -- sometimes it comes in unsigned so You don't 7 know who completed it. 8 But he would take whatever action was 9 necessary to obtain additional information. It could be 10 correspondence, it could be telephone. Or he might return 11 the PIP form to whomever and ask them to complete it. 12 Q Then what would happen after the PIP form 13 was completed? 14 A If the forms were completed properly -- and 15 we are talking about wages here -- so if there is an 16 indication on the form that the person that -- maybe there 17 was an inJury or a fatality, then he would look to see if 18 there was an indication on the form of who the employer 19 was, the wages, the hourly or however. Then he would 20 forward a wage verification form to the employer. 21 Q Would Harleysville paY under its policy, as 22 You understood it, pay work loss benefits before it had 23 received the wage verification? 24 A No. 25 Q Were there other documents that were 208 • • 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 necessary for the completion of an application for wage loss benefits in a death case? A There would be -- the next is a death certificate, letters of administration, so we would know who to pay, if you determine that the person was covered. Q Then what would happen once all of those various forms have been assembled? A Depending on when, you know, as you stated earlier, the flux of the law, sometime we would pay in periodic payments, we would begin those payments and if it were a lump sum, we would pay a lump sum. Q Would a file have been established, a claims file? A Oh, yes, initially. Q When would the claims file be established? A When the acord form would come in. Q And who made the determination as to whether or not a particular claim should be paid? A Well, each claim representative or adjuster had a certain amount of authority, In fact, all claims employees -- well, all claims technical employees have a certain amount of authority. That authority is generally described as draft and settlement authority, meaning that that person has the authority to make a determination whether or not the claim should be paid. And if so, if it 209 • 1 is within his authority dollarwise, he can go ahead and 2 make the payment. 3 Q And if it is not within his or her 4 authority, is there somewhere he or she can go to obtain 5 the next authority? 6 A They go to the next level of authority 7 which generally is the supervisor, and if it is above a 8 supervisor's authority, it would go to the assistant 9 manager and then to the manager and then to home office. 10 Q Now, in connection with your 11 responsibilities as Assistant Secretary of Claims, have 12 you had occasion to review Harleysville's claims files for 13 the claimants in this litigation? 14 A Yes. 15 Q I am going to place in front of you copies 16 of four exhibits, which have been marked previously for 17 purposes of identification as Defendant's Exhibits Number 18 601, 602, 603, and 604. 19 Q Starting with Defendant Exhibit Number 601, 20 could you identify what that is? 21 A It is a list of the categories of -- we 22 placed each claim in a category. We tried to categorize 23 each one into -- some of them are in more than one 24 category, but we tried to place it in -- well, all right, 25 it is a list of claimants or rather a list of categories 210 • • 1 used to identify the various reasons why a claim is not 2 paid or whether it was-paid or settled or whatever. 3 Q Very briefly, Just running down, could you 4 identify what the categories are? 5 THE COURT; I don't think that is 6 necessary. Is it? 7 MR. KERR: I guess that is fine. 8 BY MR. KERR: 9 Q What is Defendant's Exhibit Number 602? 10 A The -- this is a category of claimants. 11 And each person is named -- each decedent is named under 12 the category. The category being underlined. And some of 13 these decedent s are listed in more than one category. 14 Q And Defendant Exhibit Number 603, what is 15 that? 16 A 603 is a 11~t ~f all the claimants by 17 category. Now , as an example, the first one, ALS 01.0 and 18 10.9. 19 A So the categories that are listed in -- is 20 the first one listed there, in this case 01.0. 21 Q By category, you mean the first number that 22 comes first? 23 A Exactly. And they are only listed once on 24 this sheet -- or on this exhibit, rather. 25 Q And what is Defendant Exhibit Number 604? 211 1 THE COURT: They are not in any particular 2 alphabetical order, are they, sir? 3 THE WITNESS: Not in 603. They are in 4 alphabetical order in each category. 5 Look ing at 603 -- 6 THE COURT: Well, excuse me. I see -- and 7 you start with the loss category, although each person may 8 be listed in severa l categories -- 9 THE WITNESS: Right. 10 THE COURT: All right. 11 BY MR. KERR: 12 Q And Number 604? 13 A 604 is a list of each decedent and various 14 information pertain ing to this exhibit. And these are in 15 alphabetical order throughout. 16 Q Now, taking Defendant Exhibit Number 604, 17 could you lust take the first claimant that is listed, 18 Charles Ackley? 19 MS. SHUMAN; Your Honor, I have been 20 sitting here lookin g at these exhibits. And there are, as 21 Mr. Kerr well knows , a number of claims as to whom -- who 22 are not members of this class who are listed on these 23 exhibits -- the def ense has known are not members of this 24 class. 25 With regard to the Ackley claim, your court a 212 • 1 entered an order back in May based on our agreement that 2 this claimant was not a member of the class, And yet we 3 are here with Mr, Kerr spending our time hearing about the 4 Ackley claim. 5 THE COURT: Well, the long and short of it 6 is, sir, you picked the wrong one to start with. 7 MS. SHUMAN: Well, there are a number on 8 all these exhibits, your Honor. 9 THE COURT: Aren't they superfluous? 10 MR. KERR: Your Honor, we have indicated 11 the ones that are withdrawn in Defendant Exhibit Number 12 602. We were unable to get them all out. 13 When we think they are withdrawn -- and 14 there has been a lot of question -- there are Mr. 15 Ackley -- I think there is a court order dealing with Mr. 16 Ackley. There have been a lot of letters -- 17 THE COURT: Now, wait a minute. We are 18 getting entirely too many words in this record. If Ackley 19 is out, and somebody else is out, let's Just draw same 20 lines through this exhibit. 21 MR. KERR: We would be happy to draw those 22 lines, your Honor. We have tried to indicate it through 23 Defendant Exhibit Number 602. We would be happy -- I am 24 not going to spend any time putting any documents in on 25 Ackley. I am Just trying to explain -- have Mr. Hagin 213 • 1 explain what the categories are. But we left Mr. 2 Ackley -- 3 THE COURT: Let's use a live claim. 4 MR. KERR. Fine. 5 BY MR. KERR: 6 Q Let's take, on Defendant Exhibit Number 7 604, let's take the second one, Mr. Ailes, Just going 8 across, sir, could you explain what the various columns 9 are? 10 A Okay. First column, of course, is the name 11 of the decedent. And the next line under that -- under 12 that column would be in parentheses, if known and if 13 available, would be the claim number that our company 14 assigned to that particular individual, when it originated 15 first. 16 The second and third line under that would 17 simply be the documents and those serial numbers that we 18 talked about earlier, that we placed on each document. 19 The next column, occupation and earnings, 20 if known. We tried to list the occupation of each person 21 and how much his earnings were. 22 Date of accident and death. Generally 23 the -- on the first page there at least, there is only one 24 date. But if you look at page 2, there are two dates, 25 which would mean the first date would be the date of 214 1 accident and the second date would be the date of death. 2 Q Are you referring, for example, to -- is 3 that Brian Boltz? 4 A Yes. THE COURT; These are basically work 5 sheets prepared by you and/or counsel in an effort to help 6 the court? Is that it? ~ THE WITNESS; Yes, sir. 8 THE COURT: All right. 9 THE COURT: Much in the same way plaintiff 10 has prepared work sheets. 11 THE WITNESS; Yes, 12 THE COURT: All right. 13 THE WITNESS: The next column, notice to 14 Harleysville, is the date we received notice initially of 15 this claim of the accident, 16 Date PIP application filed is the date 17 signed by the decedent, if there was a signature. And if 18 there were an application found. And in some places, it 19 will say none. And some it will say undated. Some it 20 will say illegible signatures, and that sort of thing. 21 Proof of loss date would be the date -- we 22 tried to identify the date on which we had the information 23 necessary to make a payment, if a payment were due. 24 Date interest due, we left that blank 25 except on a very few cases where it was clear. And then 215 • • 1 the category pertains and refers back to the earlier 601. 2 Amount paid is the amount paid according to 3 the file. And the next column would be the date those 4 amounts were paid. 5 And then some cases you will notice, if you 6 go to page 2, you will notice two dates. And that would 7 indicate periodic payments. And the first date would be 8 the date they started and the last date would be the last 9 payment. 10 And the last two columns were figures 11 provided by the plaintiffs. 12 MR. KERB; I should ,lust represent to the 13 court that the last two columns were based upon figures 14 that were provided during the course of the litigation. 15 They do not purport to be plaintiffs' final figures as 16 were represented this morning in, I believe it is 17 Plaintiffs' Exhibit 17. But this is -- we thought it 18 would be useful Just to have it all in one place. And 19 that was the claim as we best understood it at the start 20 of the -- 21 THE COURT: What is the last number, sir? 22 MR. KERR; Under plaintiffs -- 23 THE COURT: You have 66 at the end of the 24 Ailes line. What is that? 25 MR. KERR: Sir, I can represent that that 216 ~ • 1 is a dated number -- that is a computer generated number, 2 it is a record number for each of these items. 3 THE COURT: I don't need to know it, do I? 4 MR. KERR; You don't need to know it. It 5 is a record number generated by the computer. For 6 example -- 7 THE COURT; Okay. 8 MR. KERB: For the convenience of the 9 court, we wrestled for awhile with how to present this, 10 and we finally concluded that the best way to do it is 11 alphabetically. So that we are going to be going through 12 the claims about which we have exhibits and about which we 13 wish to offer testimony alphabetically. So that the 14 Defendant's Exhibit Number 604 will sort of be the road 15 map of where we are going. 16 As Ms. Shuman has already said, the Ackley 17 claim, as we understand it, has been withdrawn. So we can 18 properly draw a line through the Ackley claim. 19 BY MR. KERR: 20 Q I have placed in front of you a document, 21 sir, which has been marked as Plaintiffs Exhibit D -•- 22 MS. SHUMAN: You are the defendant. 23 BY MR. KERR: 24 Q I apologize, Defendant Exhibit D-5 for 25 purposes of identification. 217 • • 1 THE COURT: Let's take a recess as she has 2 to change her paper. 3 (Whereupon, a recess was taken.) 4 BY MR. KERR: 5 Q Mr. Hagin, what is Defendant Exhibit Number 6 5? ~ A It is an internal company memorandum from 8 the claim rep in our Philadelphia office to the supervisor 9 indicating that she had discussed the question of cause of 10 death with the Medical Examiners Office who confirmed that 11 the death was a result of the in,luries. 12 Q Was there any indication that the claim was 13 now ready for processing? 14 A Yes. She, to quote, she says I do believe 15 that we have a valid death claim and will begin to process 16 same. 17 Q Placing in front of you a document which 18 has previously been marked for purposes of identification 19 as Defendant Exhibit Number 6, what is that, sir? 20 A It is a copy of a letter from the claim 21 rep, claim representative, to Mrs. Constance Ailes, 22 inquiring whether Mrs. Ailes would be making a claim for 23 wage loss and asking for her request in writing, 24 Q And did Harleysville pay wage loss benefits 25 then to Mrs. Ailes to the estate? 218 • • 1 A Yes. 2 Q Of how much? 3 A 15,000.00. 4 Q And when was that paid? 5 A July 20, 1984. 6 Q When should that payment have been made? ~ Let me ask it another way, is it 8 Harleysville's position that any interest is owed -- 9 MS. SHUMAN: I am going to -- 10 BY MR. KERR; 11 Q -- is owed on this claim? ' 12 MS. SHUMAN: I think you are leading. 13 THE COURT: Pardon me? 14 MS. SHUMAN; I am obJecting to the question 15 as leading. He started out is Harleysville's position, 16 that I think that is a leading question. 17 MR. KERR; I was asking what is 18 Harleysville' s position. I am trying to save some time. 19 THE COURT; All right. 20 THE WITNESS: Now, what, what is the 21 question? 22 BY MR. KERR: 23 Q The question is what is Harleysville's 24 position with respect to whether or not any interest is 25 owed to the Ailes estate? 219 • • 1 A Well, it appears that a decision was made 2 on June 29, '83, that it was a valid claim. And it was a 3 matter of getting whatever information was necessary after 4 that time. And it should have been done immediately. 5 Apparently it wasn't. 6 So apparently interest would probably be 7 due -- or the claim should have been paid June 29, '83, or 8 soon after. So interest apparently should be due 30 days 9 after that. 10 Q Placing in front of you a document which 11 has been previously marked for purposes of identification 12 as Defendant Exhibit Number 8 -- 13 A Excuse me, when you are finished with one, 14 do you want me to keep it separate? I see this is a 15 different claim. 16 Q What -- Do you have Defendant's Exhibit 17 Number 8 in front of you, sir? 18 A Yes. 19 Q Do you have Defendant Exhibit Number 8 in 20 front of you, sir? 21 A Yes. 22 Q What is Defendant Exhibit Number 8? 23 A It is an accord form of an accident 24 involving Timothy Wayne Anderson, dated 1/2/81 indicating 25 that Mr. Anderson was killed in an accident on January 1, 220 • • 1 '82. 2 Q Does the form indicate anything about Mr. 3 Anderson's residence? 4 A It indicates he is a resident of 5 Smithsburg, Maryland, 6 Q What was Harleysville's policy with respect 7 to out of state residents and the payment of wage loss 8 benefits at the time Defendant Exhibit Number 8 was 9 received? 10 A I believe the No-Fault Act provided that a 11 decedent -- or rather a claimant for No-Fault benefits 12 should collect from the state in which he was a resident 13 if that state had No-fault -- had a No-Fault Act, So it 14 would have been our position that he would not have been 15 entitled to Pennsylvania benefits. 16 Q And was -- 17 THE COURT: You are saying you apply 18 Maryland law -- 19 THE WITNESS; Maryland -- 20 THE COURT: -- to your policy -- 21 THE WITNESS; Sure. 22 THE COURT; -- if the decedent is a 23 Maryland resident? 24 THE WITNESS: No, sir. He would -- if he 25 were covered in Maryland, then he would have to collect 221 n u 1 under his own policy in Maryland. 2 THE COURT: I am not following this, 3 counselor. 4 MR. KERR: Your Honor, I think some of this 5 is obviously going to be a legal argument, which we will 6 be making at the time that it is appropriate to make a 7 legal argument. There was a decision in 1985, the 8 Rockford decision, which I don't mean to go into now. I 9 was Just trying to elicit, for in terms of evidence, Mr. 10 Hagin's understanding of what Harleysville's policy was 11 with respect to out of state residents in 1982. 12 THE COURT: When the Maryland resident died 13 in this case, Anderson, he was covered only by a 14 Harleysville policy, was he not? 15 THE WITNESS; Yes, your Honor. And in 16 response to your earlier comment on that, I was thinking 17 about him being an insured under Maryland policy with 18 someone else. He is an insured under our policy as a 19 Maryland resident and, yes, to your earlier question, he 20 would recover only the Maryland benefits provided under 21 the Maryland Act. 22 BY MR. KERR: 23 Q Was Mr. Anderson paid any No-Fault benefits 24 by Harleysville? 25 A He was paid -- or this is one -- oh, 222 • 1 Anderson, yeah, Timothy, this is one we paid the 15,000.00 2 into court. 3 Q On what date? 4 A April 14, 1989. 5 Q Placing in front of you two documents which 6 have previously been marked for purposes of identification 7 as Defendant Exhibits Number 9 and Defendant Exhibit 8 Number 10. 9 Directing your attention to Defendant 10 Exhibit Number 9, can you determine how much per hour Mr. 11 Barrett was earning? 12 A $4.00 an hour. 13 Q Placing in front of you a document which 14 has previously been marked for purposes of identification 15 as Defendant Exhibit Number 11 -- 16 MS. SHUMAN: Excuse me, your Honor, I 17 believe Mr. Kerr placed in front of him Exhibit 9 and 18 Exhibit 10 before. My copies of those documents are that 19 they are the same document, Number 9 and Number 10. 20 MR. KERR: It is an error, your Honor, and 21 I am happy to withdraw Number 10. They are the identical 22 document. I Just noticed that. 23 MS. SHUMAN: I Just want to make sure I 24 wasn't missing anything. 25 MR. KERB: It is my error and I apologize. 223 • 1 That is why I only asked about 9, 2 BY MR. KERR: 3 Q Do you have Defendant Exhibit Number 11 in 4 front of you, sir? 5 A Yes. 6 Q What is Defendant Exhibit Number 11? ~ A It is entitled instructions for set up of 8 new file. I testified earlier about the processing of the 9 claim when it comes into the office, how a claim rep would 10 review it and give it to a clerk. And this is the form 11 that the claim rep completes and gives to a clerk 12 instructing the clerk how to establish this file. 13 Q Placing in front of you a document which 14 has previously been marked for purposes of identification 15 as Defendant Exhibit Number 12 -- 16 THE COURT; Sir, why don't you Just saY I 17 give you D-12? 18 BY MR. KERR; 19 Q What is D-12, sir? 20 A It is an internal company memorandum from 21 the claim rep in our Pittsburgh office addressed to his 22 manager dated November 12, 1984, 23 Q Con you ascertain from D-12 as to whether 24 or not the estate was represented by counsel? 25 A Yes, he was, Attorney John H. Stetts, looks 224 • • 1 like S-t-e-t-t-s. 2 Q I give you D-14. What is D-14, sir? 3 A It is a -- it is a letter from the claim 4 rep in Pittsburgh to the attorney, Mr. Stetts, in which he 5 set payment for funeral benefits and requested additional 6 information on employment. ~ Q I give you D-15. What is D-15? 8 A A letter from the claim rep in Pittsburgh 9 to the attorney dated in March of 1985 still requesting 10 information on the wage verification. 11 Q Finally I give you D-13. What is D-13? 12 A An internal memorandum, company memorandum 13 from the claim rep to the manager dated May 23, '85, 14 indicating that he had verified that the decedent was 15 employed and that he was paying the claim, 15,000.00 wage 16 loss. 17 Q What is the date of D-13? 18 A May 23, 1985. 19 Q And was the estate of Mark Barth paid 20 $15,000.00 wage loss benefits? 21 A Yes. 22 Q When was that payment made? 23 A 5/23/85. 24 Q Placing in front of you a document which 25 has -- excuse me, I give you D-16. What is D-16? 225 • 1 A Appears to be a 1978 Pennsylvania income 2 tax return. 3 MR. KERR: I want to make a representation 4 to the court because there has been some testimony on this 5 issue. 6 With respect to numbers that appear on 7 documents, Harleysville numbered all of its documents that 8 it produced. When documents were produced to it by 9 plaintiffs, it also numbered them, but it placed a P in 10 front of the number in order to keep track of the 11 documents and to also incic~~e the source of it. I saY 12 that for clarity of the record, because there was some 13 testimony earlier that plaintiffs documents had no numbers 14 on them. Insofar as they appear in defendant exhibits, 15 they will have numbers on them, date stamp numbers, but 16 there will be an introductory P. 17 BY MR. KERR: 18 Q From D-16 . rnn vn~~ ncrartr,i n Whn+ +~„ 19 annual wages were of Mr. Bastian? 20 A In 1978, apparently was $18,762.00. 21 Q I give you D-19 and D-20. Did Harleysville 22 ever have a claim file for Florence Bicht? 23 A Yes. 24 Q Did Harleysville ever receive a PIP form 25 with respect to Florence Bicht? 226 1 A No. 2 Q What is D-19? 3 A D-19 is an acord accident report form for 4 the insured DeHaven and Isabelle Griffith regarding an 5 accident of 1/1/78. 6 MR. KERR. I believe, your Honor, that the 7 Binns -- William Bi nns, Jr, claim has been withdrawn. g MS. SHUMAN: No, there has been an order 9 entered. 10 THE COURT: Can't hear You, ma'am. 11 MS. SHUMAN: It was dismissed by an order 12 of your court, Your Honor, in MaY. 13 THE COURT: So -- 14 MR. KERB: We can draw a line through that 15 one, Your Honor. 16 THE COURT: I am going to D-604 and taking 17 out Binns. Are You still on Exhibit D-19 and D-20? 18 MR. KERR: No, Your Honor, I am moving on 19 moving on to Defendant Exhibit Number 23. 20 THE COURT: I didn't hear anything about 21 20. 22 MR. KERB: I didn't ask anY questions about 23 20. 24 THE COURT: All right. 25 BY MR. KERR: 227 ! • 1 Q What is D-23, sir? 2 A It is an inter-company memorandum from the 3 claim rep in Lancaster to the home office dated 10/9/78, 4 indicating that she had received a phone call from a 5 Patricia Boltz, the insured, stating that her son had 6 died -- her son, Brian, had died on 9/30/78, apparently 7 from blood clots on the brain. g Q I give You D-24. What is D-24? 9 A A memorandum from the claim rep in 10 Lancaster to the manager in Lancaster, Mr. Gemmill. 11 Q From that memorandum, did You learn 12 anything about the age of the claimant or the claimant's 13 condition at the time that he died? 14 A It indicates he was 11 Years old and that 15 he was blind and receiving Social Security benefits at the 16 time. 17 Q With respect to Mr. Brian Boltz, what was 18 the date of the accident? 1g A July 13, '78. 20 Q And the date of death? 21 A September 30, '78. 22 Q Did Harleysville ever pay any wage loss 23 benefits? 24 A No. 25 THE COURT: Actually it was what date? 228 1 THE WITNESS: The actual date was 7/13/78. 2 THE COURT: Where do you see that? 3 THE WITNESS: It is on the chart, Your 4 Honor, on this third column. 5 THE COURT: Oh, it is not on D-24, but it 6 is on the chart. 7 THE WITNESS: Right. g THE COURT: All right. 9 BY MR. KERR: 10 Q I give You D-28. What is D-28? 11 A It is a letter from the Bank of Lancaster 12 to our claim rep in Lancaster enclosing an application for 13 benefits for W. Earl Bowman, and a death certificate and a 14 funeral bill. 15 Q Is the second page of that exhibit the 16 application for personal benefit -- for PIP benefits? 17 A Yes. 18 Q Does it say anywhere on that application 19 whether or not the person making the claim for benefits 20 lost any wages? 21 A No, it says he was retired and lost no 22 wages. 23 Q Where is that on the form? 24 A About 75 percent of the way down, number 2, 25 it says did You lose wages or salary as a result -- and it 229 • • 1 says no. And on the extreme right, it says what is your 2 average net weekly rate. It says here retired. 3 Q You determined from Defendant Exhibit 4 Number 28 how old the deceased was when he died? 5 A The date of birth was 6/25/97, and this 6 happened in January '83, so he must have been 7 approximately 83, 86. g Q Placing in front of You a document, D-27, 9 what is D-27? 10 A It is a letter from the claim rep in 11 Lancaster to an attorney dated February 6, '84. 12 Apparently she had had a telephone conversation with this 13 attorney on February 2 and she was enclosing payment. for 14 15,000.00 wage loss benefits. 15 Q Placing in front of you D-25, what is D-25? 16 A It is a letter from Attorney Homsher in 17 Lancaster addressed to our Lancaster office in which he is 18 making a claim for work loss benefits. 19 Q Did the estate of Mr, Bowman receive any 20 work loss benefits from Harleysville? 21 A Yes, he was paid 15,000.00 on 2/6/84. 22 Q I give You D-29. 23 THE COURT; The record should reflect that 24 we are having significant pauses between these questions. 25 BY MR. KERR; 230 • 1 Q Sir? 2 A I am sorry, did you ask what this was? 3 Q Yes, what is D-29? 4 A It is an inter-office memo from the 5 adjuster in Bloomsburg addressed to the manager indicating 6 that he had had a discussion with an attorney, apparently 7 the attorney for Mr. Joseph Burke, and that the attorney 8 agreed and said the family agreed that they would accept 9 15,000.00 wage loss benefits at that time. 10 Q I give you D-30. 11 A A letter dated April 11, '$3, from the 12 adJuster to the attorney enclosing a check for the wage 13 loss as well as -- no, the payment for the funeral. 14 Q And did the estate receive -- the estate of 15 Mr. Burke receive any wage loss benefits from 16 Harleysville? 17 A Yes, 15,483.00. lg Q With respect to Edith Bergman, did 19 Harleysville ever receive notice of to whom it claimed 20 should be paid? 21 A Apparently we got it during this 22 litigation. 23 Q Has Harleysville paid any wage loss 24 benefits to the estate of Edith Bergman? 25 A Yes, we paid 15,000.00 into court on April 231 • • 1 14, 1989. 2 Q When did Harleysville first receive notice 3 of a claim for work loss on behalf of the estate of Edith 4 Bergman? 5 A Apparently during the litigation. I don't 6 have a date. 7 Q I give you D-34? 8 A It is a memo, inter-office, from the claim 9 rep in Bloomsburg to the manager in Bloomsburg dated 10 7/2/82. 11 Q Was the estate to receive wage loss 12 benefits? The James G. Comitz estate. 13 A 15,000.00 was paid in periodic payments, 14 beginning November 9, '82 and ending January 25 of 1984. 15 Q I give you D-35. What is D-35? 16 A It is an inter-office memo from the manager 17 in Blooms burg to the claim adJuster instructing him to pay 18 the wages ever y two weeks, 19 Q Okay. And you ascertained whether 20 survivors were paid survivors benefits as well? 21 A Yes, apparently they were paid $5,000.00. 22 Q Can you ascertain whether survivors 23 benefits were paid prior to the wage loss benefits? 24 A I believe they were, yes. 25 Q D-36, what is D-36? 232 C~ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 • A It is a form entitled Home Office Schedule of Payments. And it indicates periodic payments of survivors beginning in July '82 and wages beginning in November of '82 and ending in June 1, '83. Q Who prepares a document like D-36? A Usually the clerks that process the payments. MR. KERR: With the court's permission, maybe it will go quicker if I don't walk back and forth and I will stand over here. BY MR. KERR: Q I give You D-37. What is D-37? A An acord loss notice dated 2/16/81 on Cheryl Covell indicating that she was killed in the accident of 2/15/81. Q I give You D-43. 18 benefits. 19 20 A Pennsylvania No-Fault application for It looks like 2/25 or 2/28/81. Q And for what claimant or what estate? A For Cheryl Covell. 21 Q I give you D-38. First, going back to 22 D-43 -- I apologize -- is there any indication there about 23 wages or whether or not the claimant was employed? 24 A Did you lose time from work? No. What are 25 Your average weekly earnings? It looks like 125 a week. 233 C~ • 1 I can't make out the next word. I am not sure what that 2 says. 3 Q D-38, what is D-38? 4 A That is a inter-office memo from the claim 5 rep in Bloomsburg to the manager. 6 Q From this memo, can You determine whether 7 or not Harleysville had all of the necessary wage 8 information as of June 15 -- excuse me, June 11, 1981? g A It looks like June 11, '81, it was not 10 cleared up because he indicates hopefully we will have the 11 wage picture cleared up along with the cause of death very 12 shortly. 13 Q I give you D-44. What is D-44? 14 A An inter-company memo from home office, Mr. 15 Kennedy, to the manager of Bloomsburg dated June 24, '81, 16 concerning Cheryl Covell. 17 Q Can You determine whether or not there was 18 an attorney representing the claimant, Covell, or her 19 estate? 20 21 see that 22 23 24 his mana 25 A Yeah, there apparently was one. I don't he is identified in this memo though. Q I give You D-45. What is D-45? A The memo from the adJuster in Bloomsburg to ger -- or supervisor, sorry. Q And what action is being reported there? 234 • • 1 A He is indicating that she was unemployed, 2 Although she had the time for a Job, she was at that time 3 unemployed, And he phoned the attorney and denied any 4 benefits or wages. 5 Q I give You D-46. What is D-46? 6 A A memo, inter-office, from the claim rep in 7 Lewisburg to his manager, dated 7/20/81. g Q And I give you D-47. g A A letter addressed to the attorney for 10 Covell dated 7/22/81 from the adJuster at Lewisburg and 11 explaining our reasons for not paying wage benefits. 12 Q I give You D-39. 13 A An inter-office memo from the adJuster in 14 Bloomsburg to the supervisor in Bloomsburg dated 5/26/83, 15 Q What is being described in this memorandum? 16 A In effect, payment, said he was going to 17 send a draft. And he completed it and sent the attorney 18 the $15,000.00 wage. 1g Q And I give You D-40. What is D-40? 20 A A copy of a settlement draft dated 5/25/83 21 for $15,000,00 payable to the administrator of the estate 22 of Cheryl Covell. 23 Q Does it state what it is in satisfaction 24 of? 25 A Yeah, 15,000.00 for wage benefits. 235 • • 1 Q I give You D-41. What is D-41? 2 A A letter from the attorney -- from an 3 attorney dated 10/14/83 and enclosing a release signed by 4 the administrator of the estate dated June 6, '83 for the 5 $15,000.00 payment. 6 Q I give you D-42. What is D-42? 7 A It is an order -- not an order, a document 8 from the court, Prothonotary apparently, indicating that 9 the case of Leach vs Harleysville was satisfied with a 10 settlement dated October 11, '83. 11 THE COURT: We are coming up on a recess 12 shortly. 13 MR. KERR: Whenever it is convenient for 14 You, Your Honor. 15 THE COURT: All right. Well, if you are 16 through on the Covell -- 17 MR. KERR; I am at a convenient stopping 18 point. I am going to move on to the next claimant. 1g THE COURT; All right. I have a 20 suggestion. You are picking and choosing in the exhibits 21 that You are going to be offering to me, and it is obvious 22 that you are not going to be offering everything in the 23 work books that You have given me. 24 It may be helpful to me to have this 25 witness identify an exhibit such as Defense 36, which is a 236 ~ i 1 payment schedule, but it is absolutely no help to me for 2 the witness to identify a document such as D-42, which is 3 a prothonotarY's release piece. 4 Is there going to be, to this point, Ms. 5 Shuman, any obJection to the exhibits that Mr. Kerr has 6 identified and presumably is going to offer in evidence? 7 MS. SHUMAN: No, Your Honor. g THE COURT: I wonder then, can You present 9 me a total list of exhibits that You want to enter and 10 have Ms. Shuman identify any that she obJects to? And we 11 will deal with those separately with this witness. And 12 otherwise, I will Just accept the exhibits en masse and I 13 can determine the meaning of each document myself. 14 MR. KERR: Your Honor -- 15 THE COURT: Is there any merit to this? 16 MR. KERR: I think there might be great 17 merit to that, your Honor. MY only concern is the timing 18 of it . 19 I would be happy to sit down with Ms. 20 Shuman and go through that exercise. In light of the 21 court's expressed concerns Yesterday, we have -- I spent a 22 lot of time trying to go through and streamline the 23 presentation on each of these claims, which is why the 24 exhibits I am not going -- I am not using all of them, 25 I am trying to focus on absolutely the key 237 ~ i 1 exhibits for the position -- to represent the position 2 that Harleysville is taki ng on each of the claims. 3 I think, i n many ways, the procedure that 4 Your Honor has suggested -- and I wouldn't obJect at all 5 to having an adJournment of this, because I think if I did 6 that and had Ms. Shuman's agreement as to the documents, I 7 could probably reduce Mr. Hagin's testimon y to a very, 8 very brief time. And we could reconvene a t the court's 9 convenience. But -- 10 THE COURT: Well, would two hours or two 11 and a half hours be sufficient? 12 MR. KERR: There is a vast number of 13 exhibits and I would be surprised if we could do it in two 14 hours. 15 MS. SHUMAN: MaY I speak to that issue, 16 your Honor? 17 THE COURT: Yes. 18 MS. SHUMAN: I personally have reviewed all 19 the exhibits that were given to me yesterday. And I am 20 willing to sit down and agree to the admissibility on, you 21 know, the exhibits. I'm willing to agree to all the 22 documents. They all came from Harleysville's file and I 23 don't have any difficulty with agreeing to their 24 admissibility. 25 THE COURT: So we have Defense Exhibits 1 238 1 through 575, and you agree that they all can come in, 2 ma'am? 3 MS. SHUMAN: 1 through 575, yes. 4 THE COURT: Voila. Now, what is next, sir? 5 I'm now going to admit Defense Exhibits 1 through 575. 6 And I instruct Mr. Kerr to provide me a list of the 7 documents that he truly wants me to exam. And otherwise I 8 will not examine any of these documents unless instructed 9 by Mr. Kerr. 10 MR. KERR: I would also -- 11 THE COURT: Understood? 12 MR. KERR: Yes. I would also ask whether 13 Ms. Shuman would agree to the admission of Exhibits 601 14 through 604? 15 MS. SHUMAN: I have some problems with 16 those exhibits, your Honor. 17 THE COURT: All right. Well, I will -- you 18 will have a few minutes, I suggest you see if you can iron 19 out any problems with those. 20 Are you all right, Mr. Kerr? 21 MR. KERR: I am ,lust trying to think. I 22 think the court's proposal of a recess would be very 23 useful and let me decide, trying to ascertain over the 24 luncheon break what additional testimony, if any, I need 25 from Mr. Hagin that would be of benefit to the court. 239 • 1 That is a tough order over the next hour. I guess -- I 2 will do my very best. 3 The other way to proceed would be if all 4 those exhibits are in, at the time of the -- You know, if 5 we Just had an adJournment and whenever we reassembled for 6 purposes of argument and that sort of thing, if I could 7 have the opportunity, if I notice something that I felt in 8 Mr. Hagin's testimony would be necessary to complete., I 9 had the right to recall him. That may be a much more 10 expeditious and efficient use of the court's time and Ms. 11 Shuman's time. 12 THE COURT: Well, I agree. And if I 13 haven't officially done it, Defense Exhibits 1 through 575 14 are admitted. 15 MR. KERR: And perhaps Ms. Shuman and I in 16 the meantime can work out whatever our problems are on 601 17 to 604. If not, we can then come and argue them to the 18 court at that time. 19 THE COURT: We will deal with that offer on 20 those final exhibits when we come back. And I urge 21 counsel to re-examine your position on those documents and 22 be prepared to succinctly tell me Your arguments when we 23 come back. 24 We we will be in recess, give you a little 25 extra time, Mr. Kerr, to put Your list of what documents 240 ~ ~ 1 are crucial for you that you want me to examine together. 2 So -- 3 MR. KERR: Again, I am not sure I can 4 complete that today, your Honor. 5 THE COURT: Oh, all r ~r~'t . 6 MR. KERR: I would like Just a period of 7 time. I ca n have it for you next week. 8 THE COURT: Well, we will deal with that 9 then later this afternoon. We will be in recess. 2 10 o'clock? 11 MR. KERR: That would be fine. Thank you, 12 Your Honor. 13 THE COURT: Court's in recess. 14 - (Whereupon, a lunch recess was taken at 15 12:15 p.m. and reconvened at 2:30 p.m. 16 (Witness resumes the stand.) 17 THE COURT: Mr. Kerr. 18 MR. KERR: Thank you, your Honor. 19 MR. KERR: During the recess, we had the 20 opportunity to assess various situations, and let me try 21 to review t hem one by one. 22 First, with respect to Plaintiffs 23 Exhibits -- Defendant's Exhibits, I apologize -- I 24 understand the court has admitted into evidence 25 Defendant's Exhibits 1 through 575. 241 1 Defendants have in the notebooks before You 2 exhibits going up to 609. I think the last book went from 3 575 to end. And that actually goes up to 609. 4 So I would ask at this time, of Ms. 5 Shuman -- and I understand that she ob.iects to Exhibits 6 601 through 604 -- if she has obJections to any of those 7 other exhibits, namely Defendant's Exhibits 576 through 8 609, that they be identified now. 9 THE COURT: Ma'am. 10 MS. SHUMAN. Your Honor, I obJect to 11 Defendant's Exhibit Number 599. 12 THE COURT: 599. 13 MS. SHUMAN: On relevancy grounds. 14 THE COURT: What else? 15 MS. SHUMAN: Exhibit 600, D-600, Mr. Kerr 16 has indicated was an exhibit to Mr. Maio's transcript in 17 the earlier Gregory action. And if it is attached to the 18 transcript that has been entered in the record here for 19 that purpose, then I have no obJection. 20 If it is put in the record as a separate 21 exhibit without explanation or how it applies, I think -- 22 THE COURT: You say it applies to what? 23 MS. SHUMAN: It was an exhibit to the 24 testimony given in the Gregory vs Harleysville class 25 action by Carl Maio, who was from the Office of General 242 • • 1 Counsel of Harleysville, who testified in that action. 2 The trans cript of that trial has been 3 entered in to evidence in this case, in lieu of Mr. Maio's 4 testimony, as Plaintiffs Exhibit 14 and 14-A, I believe. 5 If Mr. Ke rr wants to attach this document, 6 which was an exhibit in the Gregory matter, and relate it 7 to Mr. Mai o's testimony -- to the transcript of that 8 testimony, then I have n o obJection. 9 MR. KERR: That would be our purpose for 10 offering it, your Honor, because as I recall Mr. Maio's 11 testimony, he was using this document. And I think it 12 would be helpful to have the document. 13 THE COURT: Then there is no obJection, is 14 there, ma'am? 15 MR. KERR: Not as long as it is relevant to 16 the action having to do with Mr. Maio's testimony. 17 THE COURT: Well, he says it goes with 18 Maio's testimony. And that is certainly the way we will 19 receive it. So th en You have no obJecti on? 20 MS. SHUMAN: No. I don't know what Exhibit 21 601 is. 22 MR. KERR: 601, 2, 3 and 4 are what I would 23 call finding tools or summary documents. Exhibit 601 was 24 the list of catego ries. Exhibit 602 -- 25 MS. SHUMAN: I have the o thers. I don't 243 • • 1 have an obJection to 601. I suppose the court can 2 consider that for whatever value it might have. 3 I have an objection to D-602. 4 THE COURT: Just a second. Are Defendants 5 Exhibits 1 through let's say 600, as an example, going to 6 be introduced into the record in the same form in which I 7 have these working notebooks given to me by counsel, or 8 are they going to be introduced piecemeal? Are they 9 loose, in other words? 10 MR. KERB: They are at the moment loose, 11 your Honor. And we will do whatever is most convenient 12 for the court. I have them separately. I will put them 13 all together and deliver them to whoever you instruct me 14 to deliver them to. 15 THE COURT: Well, it is my intention to 16 consider the working notebooks given to me by defense 17 counsel as the exhibits in question and primary source of 18 those exhibits. 19 I suspect that either party who considers 20 they have lost this case will be appealing it. And I 21 suspect that the working notebooks would be the easiest 22 method to use these exhibits and have them examined by a 23 higher court in the same fashion that I am using them. 24 So unless there is some obJections from 25 counsel, make it known to me now, I am going to consider 244 • 1 the notebooks given to me as the primary source of the 2 exhibits. 3 MR. KERR: That is absolutely satisfactory 4 to Harleysville, Yo ur Honor. 5 MS. SHUMAN: That is fine, your Honor. 6 THE COURT: So I am now marking Defendant's 7 600. And I want to put a reference on this that I should 8 use these exhibits in conJunction with the transcribed 9 testimony of -- 10 MS. SHUMAN: Carl Maio. 11 THE COURT: Which is found in Plaintiffs 12 Exhibit -- 13 MS. SHUMAN: 14 and 14-A. 14 THE COURT; -- 14 and 14-A. 15 Your next obJection, ma'am? 16 MS. SHUMAN: Is with regard to D-602. 17 There are inaccuracies in the information containing -- 18 THE COURT: These are work sheets? 19 MS. SHUMAN: They are -- the heading on it 20 is categories of claimants. 21 MS. SHUMAN: On the first page of that, 22 many of the claims on this first page are not members of 23 the plaintiff class in this action. 24 THE COURT: Is that true, Mr. Kerr? 25 MR. KERR: Your Honor, we may be involved 245 • • 1 in a semantic problem here. We have indicated where there 2 was someone who was a claim and it has been withdrawn, or 3 it has been withdrawn in some way except for interest. 4 This -- there have been correspondence back and forth. It 5 was an order of this court involving three claimants. 6 As we kept track of the claimants for 7 purposes of this proceeding, we had 135 of them. And 8 some, over the last couple of weeks, even a little 9 earlier, plaintiffs have withdrawn. 10 THE COURT; All right. These are your work it sheets? 12 MR. KERB; These -- this is a summary, a 13 work sheet, yes, of how we broke down the claimants into 14 the various categories. 15 THE COURT: All right. Ms. Shuman, I look 16 at the first one, Ailes. 17 MS. SHUMAN; It says withdrawn except for 18 interest. It is an interest claim. And it hasn't been 19 withdrawn. It is simply an interest claim. 20 Gatta hasn't been withdrawn by plaintiffs. 21 It was the subJect of a court-approved settlement, 22 therefore it does not fit within the class as defined by 23 Your court in this action. Which includes people who are 24 not the subJect of a court-approved settlement. So it is 25 not a class member. 246 • 1 THE COURT: So in essence I read withdrawn 2 by plaintiffs as "not for decision by this court". Isn't 3 that the way I read it? 4 MS. SHUMAN: It could be read that way, 5 your Honor. 6 THE COURT: That is the way I will read it. 7 All right. And so forth and so on with the rest of them. 8 I am not worried about that, 9 What is your next obJection? 10 MS. SHUMAN: We think there are some 11 inaccuracies as to the assertions, factual assertions that 12 there has been payment of $15,000.00. 13 THE COURT: Well, you will certainly be 14 able to point those things out to me where there are 15 factual errors on D-602, and you will have the opportunity 16 to do that then. 17 MS. SHUMAN: On page 6, it indicates the 18 LaDue claim has been withdrawn by plaintiffs. That is not 19 accurate. 20 THE COURT: I don't want to cover them now, 21 but you certainly will have the opportunity to question 22 any inaccuracies. 23 MS. SHUMAN: That is the basis of my 24 obJection is it is inaccurate information. 25 THE COURT: All right. Anything else, 247 • 1 ma'am? 2 MS. SHUMAN: With regard to 603 and 604, 3 which as I see them are the same information in different 4 order, I obJect to the admission of these documents on the 5 basis that the information that is in them is already in 6 other exhibits the defendant has put in. 7 THE COURT: Well, these are -- they are 8 work sheets given to me by defen se the same as You have 9 given me work sheets, and they a re accepted in that 10 fashion. They are not proof of anything in and of 11 themselves. But they are Just aids to the court where the 12 information is accurate. 13 MS. SHUMAN: We would ask that the columns 14 headed plaintiffs claim, either for principal or for 15 interest, be deleted from those exhibits. None of those 16 numbers are accurate. This was information that was given 17 to the defendant several months ago. We have included the 18 calculations within our own calculation sheets that are an 19 exhibit in this case. 20 THE COURT: Well, where interest is 21 ongoing, it is always subJect to being corrected. I don't 22 worry about things like that. 23 MR. KERR: We cer tainly would have no 24 obJection to deleting -- or the court not considering 25 that. As I think I explained at the time that I offered 248 • • 1 those two exhibits, certainly we do not mean to be 2 characterizing plaintiffs claim. And plaintiffs have 3 submitted their own summary sheets and Exhibit 17. We 4 included it initially because we thought it would be 5 helpful. If it is out of date, we are happy to withdraw 6 it. 7 THE COURT: So You are withdrawing the 8 plaintiffs claim for interest, which is the last column on 9 the page J. 10 MR. KERR: And plaintiffs claim for 11 principal. I think plaintiff should be allowed to make 12 whatever statements their claim is. So if it satisfies 13 the obJections to delete those two columns of that 14 exhibit, we could either rerun it without those two 15 columns or Just cross it out, whichever is easier. 16 THE COURT: So merely mark the first page 17 of D-603 in pencil by saying withdrawn by defendants. See 18 plaintiffs figures. Next, ma'am. 19 MR. KERB: That is applicable, your Honor, 20 to the final two columns on the right hand side. 21 THE COURT: Yes, sir. 22 MR. KERR: And we are happy to have the 23 same on 604. 24 MS. SHUMAN: We have the same obJection 25 with regard to claims that are not part of this action, 249 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 • they are included here. within this action. THE COURT: bother with it. • There is no claim made for them That is superfluous. I needn't MS. SHUMAN: That is the basis of our obJection on those two. I have no obJection on 605, 606, or 607. Exhibit 608 and 609 -- THE COURT: Exhibit 607, 608, 609. MS. SHUMAN: On 608 and 609 I obJect to the admission of those two documents on a relevance basis. The verdicts -- THE COURT: Pardon me. 607? MS. SHUMAN: No, I am sorry, your Honor, 607, I have no obJection to. THE COURT: All right. MS. SHUMAN: It is only 608 and 609. THE COURT: And your obJection? MS. SHUMAN: The obJection is that they are verdicts entered in third party actions brought against the bar that served the driver involved and responsible for the accident. I don't know what relevance they would have to this action for No-Fault benefits. THE COURT: The relevance, sir? MR. KERR: The relevance, your Honor, is 250 • • 1 that we believe those verdicts included an award for 2 potential earnings during working life. 3 MS. SHUMAN: Your Honor, beginning in 1979 4 our courts held that first party benefits were not 5 recoverable in third party actions. That has always been 6 the law in Pennsylvania and we Just don't understand how 7 these documents could have any relevance to these estate 8 claims for work loss. 9 THE COURT: I will admit 608 and 609. And 10 we will entertain a deeper argument on the relevancy at 11 the argument of this case later on. 12 MS. SHUMAN: And, your Honor, with regard 13 to Exhibit 599, I had ob,Jected to that. My obJection is 14 the same basis, that is an order for approval of a 15 compromise of a wrongful death a nd survival action. 16 THE COURT: Same ruling on 599 as I have 17 given on 608 and 609. 18 Anything else, ma 'am? 19 MS. SHUMAN: No, your Honor. 20 MR. KERR: I thin k that covers everything 21 with respect to exhibits. 22 THE COURT: Well, except for me to say that 23 Defendant's Exhibits 576 through 609 are admitted, sub,lect 24 to mY remarks Just a moment ago. 25 MR. KERR: Thank you, Your Honor. 251 • 1 Next, we go to the issue -- in light of the 2 procedures that we are adopting here, we undertook, that 3 is the defendant, Harleysville, has undertaken to provide 4 the court with a list of those exhibits that it believes 5 the court should review with respect to making 6 determinations of Findings of Fact in this matter. And we 7 will do that very promptly. We will undertake to provide 8 the court that list by, if it is satisfactory to the 9 court, by the middle of next week. That is June 21st, if 10 that would be acceptable. 11 THE COURT: That is fine. 12 MR. KERR: We also discussed and have 13 offered to present to the court with respect to the 14 Findings of Fact that have already been submitted, what I 15 would call annotations to the Findings of Fact. That is 16 tying them to the specific exhibits of both plaintiffs and 17 defendant that have been admitted into the record in this 18 matter. And as well to the transcript notes of testimony, 19 if they are available. 20 And whatever schedule would be of 21 conveni ence to the court, if the -- we think we could do 22 it in a couple of weeks or certainly within a week of 23 having the notes of testimony. 24 THE COURT: The notes of testimony are 25 another matter. Are you requesting that right now? 252 1 MR. KERR: We could certainly annotate it 2 to the exhibits without the notes of testimony. If it 3 would be of help to have the notes of testimony, yes, we 4 are going to request the notes of testimony in this 5 matter. If the court would like -- 6 THE COURT: For the argument? 7 MR. KERR: I would think it would be of 8 assistance to the court, if possible. If there is a 9 logistical problem here, we can try to do without it. 10 THE COURT: Let's go off the record a 11 minute. 12 (Discussion held off the record.) 13 THE COURT: We have questioned the 14 stenographer, and along with her other trials that she has 15 to transcribe, she suggests she may have the transcript by 16 July 15th. Counsel are directed to make their appropriate 17 arrangements today with the stenographer for the payment 18 of this matter. 1g With that representation, I would expect to 20 receive Your annotated comments by July 21st, Mr. Kerr. 21 MR. KERR: That is fine, your Honor. 22 THE COURT: What else did you want to say, 23 sir? 24 MR. KERR: I have nothing else on my list, 25 your Honor, other than we are prepared to proceed with -- 253 1 we have eight files about which we want to inquire of Mr. 2 Hagin today. And reserve the right -- hopefully it will 3 not be necessary -- but perhaps to call him very, very 4 briefly on August 2nd, if necessary. 5 THE COURT: All right. g Remind me, counsel, to mop up with an order 7 concerning August 2nd and also remind me to mention the 8 briefing schedule in that. Go ahead now, Mr. Kerr. g (Witness resumes the stand.) 10 BY MR. KERR: 11 Q Mr. Hagin, I am turning to the claim of 12 Leon Cron, and I am placing before You D-54, sir. Could 13 You explain what D-54 is? 14 A It is a computer printout of the policy 15 information on file for policy 712359, prefix is FAC, 16 effective 7/8/80 to 7/8/81. 17 Q Does -- did a review of Harleysville's 18 files disclose any claims filed on Leon Cron? 19 A No. 20 Q Was a claim for wage loss ever made on 21 behalf of Leon Cron? 22 A No. 23 Q Was an application for PIP, or, in other 24 words, was a PIP application for work loss benefits ever 25 filed? 254 ~ ~ 1 A No. 2 Q How is Defendant Exhibit 54 prepared? 3 A It is -- it is prepared, I assume, by 4 the -- I am not sure -- one of the departments in the 5 company. But this is simply a printout from the computer 6 of that policy. 7 Q Turning now to the claim of Samuel 8 Esposito, I am placing in front of you a document which 9 has been marked -- I am placing in front of you D-606. 10 What is D-606? 11 A This is a printout from the claims 12 microfiche. After a file is closed, it goes on to the 13 microfiche. And this is simply a print of the microfiche 14 on record of this particular claim. 15 Q Did Harleysville ever receive a PIP 16 application for work loss benefits on behalf of Samuel 17 Esposito? 18 MS. SHUMAN: I am going to obJect to the 19 form of that question. The PIP application is a PIP 20 application. You are asking -- are you asking whether he 21 received a PIP application? 22 BY MR. KERR: 23 Q Did Harleysville ever receive a PIP 24 application? 25 A We don't know. We don't have a file. Oh, 255 1 on Esposito, no. It says no, no number -- none was ever 2 filed. 3 Q Is there anything in Defendant's 606 which 4 gives you any information of whether or not Harleysville 5 ever received any notice of the death of Samuel Esposito? 6 A We paid -- whether a claim was paid, is 7 that your question? 8 Q Did you ever receive any notice of the 9 death of Samuel Esposito? 10 A We apparently did because we made payment. 11 Q Payment of what? 12 A A payment was made on 12/2/85 for 20,000 -- 13 it looks like 864.30 -- and it says payee is Margaret 14 Esposito, surviving parent of Samuel James Esposito, in 15 satisfaction of concerning claim for death less any costs 16 payable for representing the estate of Samuel James 17 Esposito for court. 18 THE COURT: Sir, Just to square it away, 19 earlier you had asked the witness was there any indication 20 of notice of the claimant's death in any way in that. I 21 understood him to say no. But now that has been modified. 22 THE WITNESS: No, I am saying that we 23 obviously got a notice or we wouldn't have paid it. But I 24 don't have any indication of getting the notice or of what 25 notice was given. 256 1 THE COURT: Or when it was given? 2 THE WITNESS: Or when, Yes. 3 THE COURT: All right. I look at this, and 4 payment was made when, sir? 5 THE WITNESS: On page 2, the left document, 6 Your Honor, it is dated 12/2/85. 7 BY MR. KERR: g Q Now, turning to the claim of Timothy Foley. 9 does Harleysville have a claims file on Timothy Foley? 10 A No. 11 Q I am going to show you a document which has 12 not been received as or marked as an exhibit. It is a 13 document which bears a stamp at the bottom 030887. I gust 14 would ask You to identify what that document is? 15 A I testified earlier this morning the 16 procedures, what happens when a new claim comes in. This 17 is an index that is typed when a new acord loss notice is 18 received in the office. 19 Q And is there anything -- what is this 20 particular document? Can you say who the claim is for or 21 what the date was or can You tell us anything about a 22 claim? 23 A This index simply gives us the name of the 24 insured, the address, the claimant. And the claimant 25 listed here is a James Moyer. Date of loss, 8/20/79. 257 • • 1 There is no indication of what kind of a claim it is. 2 THE COURT: I take it I am not going to 3 receive this document. 4 MR. KERR: No, your Honor. I am happy to 5 provide it to the court. I was ,lust -- 6 THE COURT: All right. 7 MR. KERR: Perhaps I should have it marked 8 as an exhibit and introduce it, your Honor. I apologize, 9 I don't have copies, but we will provide copies -- I think 10 plaintiffs' counsel has a copy of this. 11 MS. SHUMAN: Yes, your Honor, we already 12 have it as an exhibit attached to the Foley file, if that 13 is acceptable. Plaintiffs' Exhibit 19, the Foley file, it 14 is the first document in there. 15 THE COURT: It is already in. 16 MR. KERR: It is already in. I had 17 forgotten that, your Honor. 18 BY MR. KERR: 19 Q From that document, 30887, which is the 20 first document in the Foley trial file, Plaintiffs' 21 Exhibit 19, which I will place in front of you again, or 22 from any other information, can you tell if Harleysville 23 ever received notice of a claim for work loss benefits on 24 behalf of Timothy Foley? 25 A No. 258 • • 1 THE COURT: You can't tell or they didn't? 2 A No, I can't tell from this document that 3 there was ever a notice received or a claim for wages or 4 death. 5 BY MR. KERR. 6 Q From Your investigation of the files in 7 this matter related to this case, are you aware of 8 Harleysville ever having received notice of a claim for 9 wages prior to -- wage loss benefits under the No-Fault 10 Act prior to this commencement of this litigation? 11 A No, I am not aware. 12 Q Was, to your knowledge, a PIP form filed 13 for Timothy Foley? 14 A No. 15 Q Now, there was testimony by Mrs. Foley 16 about agents . I don't want to go over what you testified 17 about earlie r. But are agents employees of Harleysville? 18 A No. 19 Q Turning now to the Handschin claim, John 20 Handschin, I give you Defendant Exhibit Number 162. 21 A This is a -- 22 THE COURT: Just a second. 23 THE WITNESS: -- policy -- 24 THE COURT: Just a second. 25 BY MR. KERR: 259 • • 1 Q Wait one minute until we all find it. 2 A Okay. 3 Q First, does Harleysville have a claims file 4 for -- 5 THE COURT: Just a second. I am still -- 6 MR. KERR: I am sorry, Your Honor. I have 7 an extra copy -- 8 THE COURT: No, no. g MR. KERR: Okay. 10 THE COURT: Sir. 11 BY MR. KERR: 12 Q First, Mr. Haain, does Harleysville have a 13 claims file for John Handschin? 14 A No. 15 Q What is Defendant's Exhibit Number 162? 16 A D-162 is again a printout from a policy 17 fiche, policy microfiche for a Stanley W. Benfield for a 18 policy effective 8/27/80 to 8/27/81. And that indicates 19 there was a claim reported with a date of 11/11/79, 20 vehicl e being operated by Stanley W. Benfield. 21 BY MR. KERR: 22 Q Was John Handschin a named Harleysville 23 insure d? 24 A No. 25 Q To Your knowledge, was a PIP application 260 • • 1 ever filed on behalf of John Handschin? 2 A No. 3 Q To Your knowledge, was a claim for work 4 loss benefits ever made on behalf of Jahn Handschin prior 5 to this litigation? 6 A No. 7 Q Turning now to the claim of Elwood Houser, 8 I give You Defendant Exhibit Number 201. 9 A This is a printout, it is a policy 10 printout. Notice the different format. This is an 11 updated computer printout of policy information which 12 gives us a lot more information than did the printouts in 13 the previous cases. But this is a printout of the policy 14 for an Elwood G. and Mary Lou Houser -- Edward G. Houser, 15 Jr. and Mary Lou Houser for a policy effective 3/12/79 to 16 9/12/79. 17 Q Does Harleysville have a claims file for 18 Elwood Houser? 19 A No. 20 Q Did Harleysville ever receive notice of a 21 claim for work loss benefits under the No-Fault Act on 22 behalf of Elwood Houser prior to the commencement of this 23 litigation? 24 A No. 25 Q Did Harleysville ever receive a PIP 261 • • 1 application on behalf of Elwood Houser? 2 A No. 3 Q Turning now to the claim of Denise Katona, 4 I give You Defendant Exhibit Number 227. 5 A This is a printout of two claims. The 6 first is for a claim Ioss date of 9/1/78 for Steven P. 7 Katona as the named insured. And the second one is a 8 claim index indicating a claim was reported with a loss 9 date of October '78, without an individual date in there. 10 And that is under a different policy for Steven P. Katona 11 trading as Katona Fence Company. 12 Q Does Harleysville have a claims file for 13 Denise Katona? 14 A No. 15 Q Did Harleysville ever receive a PIP 16 application on behalf of Denise Katona? 17 A Well, I stated earlier no, we did not 18 receive -- we don't have a file so I have to assume we 19 didn't receive it. Or if we did, I don't know when. We 20 don't have a PIP file. 21 Q Turning to the claim of Henry W. Lineman, 22 does Harleysville have a claims file for Henry W. Lineman? 23 A No. 24 Q Did Harleysville ever receive a PIP 25 application, to your knowledge, for Henry W. Lineman? 262 • 1 A No. 2 Q Did Harleysville receive notice of the 3 death of Henry W. Lineman, to your knowledge, prior to the 4 commencement of this litigation? 5 A No. 6 Q Turning to the claim of Ann Marie Rago, 7 does Harleysvil le have a claims file for Ann Marie Rago? 8 A No. 9 Q To your knowledge, did Harleysville ever 10 receive a PIP application on behalf of Ann Marie Rago? 11 A No, 12 Q To your knowledge, did Harleysville ever 13 receive notice of a claim for work loss benefits prior to 14 the commencemen t of this litigation for Ann Marie Rago? 15 A No. 16 MR. KERR: At this time, your Honor, 17 subJect to our discussion on the record at the beginning 18 of this afterno on's session, I have no additional 19 questions of Mr . Hagin. Reserving the right to reopen and 20 perhaps put him on for a very brief time on the morning of 21 August 2nd, if necessary. And we will make every effort 22 not to have it necessary. 23 THE COURT: Ms. Shuman. 24 25 CROSS-EXAMINATION 263 • 1 BY MS. SHUMAN: 2 Q Now, Mr. Hagin, Mr. Kerr has asked you a 3 number of questions about whether Harleysville was able to 4 locate a file, et cetera. You indicated that on some 5 claims it was unable to locate a file, is that correct? 6 A Yes. 7 Q Does that mean You never had an file, sir? 8 A No. 9 Q Is it possible that the file got lost? Do 10 those things happen? 11 A No, not lost. 12 Q Is it possible it was destroyed? 13 A Yes. 14 Q So the mere fact that you don't have a 15 claim file is not proof that there was never a claim file, 16 is that correct? 17 A Yes. 18 Q And although you indicated that you don't 19 have a PIP application on those files where you can't 20 locate a file, you don't know if there was a PIP 21 application in that file? 22 A Right. 23 Q I want to ask you a few questions on a few 24 specific files. Early on in your testimony -- let me make 25 sure I quote you correctly -- you indicated that if an 264 • • 1 application for benefits or a PIP application was not 2 complete, it wa s the claims representative's Job to 3 acquire the add itional information, is that correct? 4 A Yes. 5 Q So Harleysville, or its claims 6 representative, had the burden, had the duty of gathering 7 the additional information necessary? 8 A Yes. 9 Q And I believe you indicated that 10 Harleysville wo uld not pay work loss benefits without a 11 wage authorizat ion -- I am sorry, without a wage 12 verification. Was that your testimony? 13 A No, I don't think I said that. I think 14 what I said was that -- in answer to I believe the 15 question what w as the policy, how did we handle the file, 16 and I said that they were to get it. No, I wouldn't say 17 that we have ne ver paid without one. 18 Q So that a wage verification was not 19 essential to a payment of work loss benefits, is that 20 correct? 21 A It was essential. 22 Q But you would -- 23 A It was required, but I -- in reviewing some 24 of the files, I have seen files where there was not one in 25 there and they did make the payment. So -- so I don't 265 • • 1 know if they got it and lost it or never got it. 2 Q Earlier Mr. Kerr was going over with You 3 some particu lar files, earlier before lunch. I am looking 4 at -- do You have Exhibit 603 in front of you, or near 5 You? 6 A Is that the categories? 7 Q Yes. 8 A I have -- yes, I do. 9 Q I am sorry, I guess 604 was what Mr. Kerr 10 was using wi th you. I am Just trying to be a little 11 consistent, I am sorry. 12 On the second page of that exhibit, with 13 regard to th e Bowman claim, under the column that is 14 headed full proof of loss date, it says not provided. Is 15 that right? 16 A Yes. 17 Q But work loss benefits were paid to this 18 estate, weren't they? 19 A Yes. 20 Q Under the heading Joseph Burke, the next 21 claim down, full proof of loss date, it says not provided. 22 Correct? 23 A Yes. 24 Q But work loss benefits were paid to this 25 estate, weren't they? 266 • C7 1 A Yes. 2 Q Two down from that, Comitz, under the 3 heading full proof of loss date, it says not provided. 4 Correct? 5 A Yes. 6 Q But $15,000.00 in work loss benefits were 7 paid on this claim, weren't they? 8 A Yes. 9 Q Now, with regard to the Burton estate, you 10 indicated th at you were provided during this litigation 11 with informa tion that you needed to pay this claim, is 12 that right? 13 A Well, that column heading has a two-fold 14 purpose. It is full proof of loss date. Yeah, I guess 15 that is righ t, yes. 16 Q What information were you provided with 17 during this litigation? 18 A I am not sure in looking qt this exhibit. 19 Q So you don't know what information it was? 20 A No. 21 Q At least on one of the claims, you said 22 that you did n't know who to pay because you hadn't been 23 informed the re was a estate raised, is that right? 24 A I don't recall. I might have. 25 Q Well, if we look at, for instance, Florence 267 • 1 Bicht, one of the defenses there says interest not due 2 until Harleysville had notice of person to whom claim was 3 to be paid. What does that mean, Mr. Hagin? 4 A That means apparently that we didn't know 5 who the admin istrator or executor was, Yes, or who to pay. 6 Q And Harleysville has been waiting eleven 7 years for tha t information, is that right? 8 A Well, I don't know. We don't have a file 9 on that. 10 Q Now, you earlier testified that you did 11 have a claim file on that file? 12 A I did? 13 Q In response to Mr. Kerr's question. Gould 14 a check have been made payable to the estate of Florence 15 Bicht? 16 A They are not supposed to. The instructions 17 are that you pay the administrator or executor, not to the 18 estate. 19 Q And is there a legal reason for that? 20 A I don't know. I know that that was the 21 policy dictat ed by the company several years ago. 22 Q Are you indicating that work loss benefits 23 have not been paid other than to estates? 24 A No, I am not: 25 Q In what other -- in what circumstances have 268 1 they been paid to other than estates? 2 A To other than administrators You mean? 3 Q Yes. 4 A I have seen in reviewing these files where 5 payments were made to the estate of. 6 Q So some checks were written that way. isn't 7 that right? 8 A Yes. 9 Q And some checks were written directly to 10 survivors, spo uses, isn't that right? 11 A I think so. 12 Q Now, with regard to the claim of Richard 13 Place, Defenda nt Exhibit Number 604 indicates no claims 14 file. Is that correct? 15 A Yes. 16 Q And it says notice to Harleysville. What 17 is under that column? 18 A No record. 19 Q Do the documents that Harleysville have 20 indicate anything about benefits paid on that claim? 21 A I don't know without looking at the file. 22 Q Well, let me show you Plaintiffs' Exhibit 23 19, the trial file. 24 As far as notice to Harleysville, your 25 chart indicates no record, is that right? 269 1 A Yes. 2 Q Looking at the first document in the Place 3 trial file, 030879, what is that document? 4 A That is a claim index established when the 5 loss notice initially came in. 6 Q And who was identified as the named 7 insured? 8 A Richard Place. 9 Q Who was identified as the claimant? 10 A Richard Place. 11 Q Now, on your chart, you have the date of 12 the accident 3/31/79, is that right? 13 A Yes. 14 Q What is located on the first page of the 15 trial file as the date of loss? 16 A Same date. 17 Q So Harleysville was notified of this 18 accident and of a claim on behalf of Richard Place, is 19 that correct? 20 A Yes. It doesn't say a PIP claim. It Just 21 says a claim. 22 Q All right. Let's look at some other 23 documents tha t Harleysville provided in this action. 24 On the fifth page of that trial file, with 25 a serial numb er 030909, what is this document, Mr. Hagin? 270 • • 1 A This is a computer printout of the policy 2 information on Richard Place. 3 Q And does it show a loss date of 3/31/79? 4 A Yes. 5 Q Does it show Richard Place as the claimant 6 or person involved in the accident? 7 A Operator, yes. g Q And then on the bottom set of numbers, if I 9 understand, You give a suffix number like 03 in this case 10 to the operator in this accident, is that right? 11 A Right. 12 Q So if we go to 03 at the bottom, the last 13 series of numbers across, what is PD? 14 A Property damage. 15 Q $750.00 was paid on that, is that correct? 16 A Yes. 17 Q We come across here to PIP, there are 18 No-Fault benefits, is that correct? lg A Yes. 20 Q How much was paid on that? 21 A 6,543. 22 Q To ga back -- 23 THE COURT: Just a second. 24 BY MS. SHUMAN: 25 Q Let's go back, turn two more pages in 271 • • 1 there, this is the file on which Harleysville claims no 2 claims file, is that correct? 3 A Yes. 4 Q And we come to No-fault Motor Vehicle 5 Insurance Act Application for Benefits, is that correct? 6 A Yes. 7 Q And it says Harleysville at the top, 8 correct? g A Yes. 10 Q And it is dated 4/5/79, is that right? 11 A Yes. 12 Q And that is the date I think you have 13 testified before about when it was sent out to be filled 14 out, is that correct? 15 A Yes. 16 Q And the accident date 3/31/79? 17 A Yes. 18 Q And the application for benefits is brought 19 in the name of Richard Place, is that correct? 20 A Yes. 21 Q And it indicates that a car hit a tree, is 22 that right? 23 A Yes. 24 Q And it is signed here down at the bottom by 25 Tina A. Place? 272 • • 1 A Okay -- Yes. 2 Q And it has a date of April -- it is 3 difficult -- April something, 1979, is that correct? 4 A Yes. 5 Q Next document is a copy of a death 6 certificate? 7 A Yes. g Q Down in the lower -- this is a death 9 certificate for Richard Place, is that correct? 10 A Yes. 11 Q It gives the date of death as March 31, 12 1979, is that right? 13 A Yes. 14 Q Down in the lower right hand corner it says 15 describe how in~urY occurs -- occurred, and it says 16 operator one car accident, is that right? 17 A Yes. 18 Q We go on to the next document that does not 19 have numbers on it, none of these do -- these were 20 documents supplied by the claimant -- we have copies of 21 two checks here, is that right? 22 A Yes. 23 Q These are checks drawn by Harleysville 24 Insurance Company, correct? 25 A Yes, ' 273 • • 1 Q Both checks are made payable to Tina Place, 2 is that right? 3 A Yes. 4 Q The first one is for -- says $1500.00? 5 A Yes. 6 Q And it is coded PIP medical services? 7 A Yes. g Q Is it possible that that could be a funeral 9 benefit? 10 A Possibly. 11 Q Then we come to the bottom check, draft 12 number 2225369, that is dated May 2, 1979? 13 A Yes. 14 Q And it is for the amount of $300,00, is 15 that right? 16 A Yes. 17 Q And it is coded as PIP-survivors benefits 18 4/1-14/79, is that right? 19 A Yes. 20 Q And it is made payable to Tina Place? 21 A Yes, 22 Q But Harleysville doesn't have a claims file 23 on this decedent? 24 A No. 25 Q Is that right? 274 • • 1 A It was apparently destroyed. 2 Q On the next page, two more drafts, another 3 check for sur vivor loss benefits made payable to Tina 4 Place, isn't that right? 5 A Yes. 6 Q And the check for medical services, is that 7 correct, and that is made payable to Sacred Heart 8 Hospital? 9 A Yes. 10 Q Then we have several more pages of checks, 11 all written by Harleysville? 12 A Yes. 13 Q One is a property damage claim, is that 14 right? 15 A Yes. 16 Q Some of them are survivor loss benefits 17 being paid t o Mrs. Place? 18 A Yes. 1g Q Now, in order to pay survivor loss 20 benefits, wh at information did Harleysville need? 21 A It needed information on dependents, death 22 certificate, and I guess wage information. 23 Q So in order to have paid Mrs. Place 24 survivor benefits, You had that information, correct? 25 A Supposedly. Should have been. 275 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 • • Q And did You need any other additional information to pay Mrs. Place work loss benefits? A I don't believe so. Q And were any work loss benefits paid on this estate? A No. Q Does Harleysville have a claim file on Timothy Weaver? A No. Q But that doesn't mean, as You indicated before, that it didn't have a claim file at some time, is that right? A I don't recall indicating that. But, no, it doesn't. Q Didn't You say that files were destroyed, that they were put on a diary for destruction? A Yes. Q And that on some of the claims where there was no claim file, there might have been one at an earlier time? A Yes. THE COURT: How much more do You have, ma'am? MS. SHUMAN: THE COURT: Pardon me? How much more do You have? 276 • 1 MS. SHUMAN: 15 minutes, your Honor. Not 2 very much. 3 THE COURT: It has been aver an hour. 4 Let's take a recess. 5 (Whereupon, a recess was taken.) 6 THE COURT: Court's in session. 7 (Witness resumes the stand.) 8 BY MS. SHUMA N: 9 Q Now, Mr. Hagin, with regard to the claim of 10 Timothy Weav er, am I correct that Harleysville claims it 11 does not hav e a file on that decedent? 12 A Yes. 13 Q I am showing You the Weaver trial file from 14 Plaintiffs' Exhibit 19. Harleysville was notified of the 15 accident by the West Penn Power Company at least by 16 February 5, 1979, isn't that correct? 17 A I don't know that we were notified by West 18 Penn Power. We were notified by someone. 19 Q And who was listed as the claimant there? 20 A West Penn Power Company. 21 Q Who was listed as the insured? 22 A Wayne A. Weaver. 23 Q And what was the date of the accident? 24 A 2/2/79. And date reported 2/5/79. 25 Q And then there are some additional 277 • 1 documents that are computer printouts, these are generated 2 by Harleysville, are they not? 3 A Yes. That is a policy -- 4 Q And then there is a third page that is a 5 printout as well, is that right? 6 A Yes. 7 Q And the fourth page and the fifth page, 8 coming over to the sixth page, is this a claim page? 9 A Yes. 10 Q It indicates claims made on this policy, is 11 that right? 12 A Yes. 13 Q And it indicates benefits paid on this 14 policy, that c orrect? 15 A Yes. 16 THE COURT: Does this have a number? 17 MS. SHUMAN. I am sorry, 030905. 18 BY MS. SHUMAN: 19 Q And with a loss date of February 2, 1979, 20 next to that i s listed Timothy Weaver, is that correct? 21 A Yes. 22 Q If we come down to E suffix, number 5, is 23 that right? 24 A Yes. 25 Q If we go down to the bottom of the page to 278 • 1 suffix number 5, two categories down, this is the payment 2 portion, is that right? 3 A Paid amounts, yes. 4 Q If we come over to the PIP section, in 5 about the middle of the page, it shows $6,512.00 PIP 6 benefits paid arising out of this February 2, 1979, 7 accident, is that correct? g A Yes. g Q Now, the next document I am showing you 10 doesn't have a number because this was not provided by 11 Harleysville. It is a letter dated February 5, 1979, is 12 that correct? 13 A Yes. 14 Q And it is written by Timothy F. Healy, 15 District Claims Manager of Harleysville Insurance Company, 16 is that right? 17 A In the Altoona office. 18 Q And it is addressed to Mr. Weaver, Wayne 19 Weaver, is that correct? 20 A Yes. 21 Q And does it begin, Accept our condolences 22 on the recent tragedy which has resulted -- 23 A Yes. 24 Q You don't have a claim file on this claim? 25 A Right. 279 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 • Q And you indicated before that you didn't know if you had ever been notified about it, is that right? MR. KERB: I object, your Honor, I don't think he had testified at all about the Weaver file. THE COURT: I don't recollect any such testimony. MS. SHUMAN: misspoken myself. THE COURT: THE WITNESS: All right. I may have Okay. Chart says we did have notice. BY MS. SHUMAN: Q It ,lust says notice after 2/5/79, is that correct? A Yes. Q And this letter dated 2/5/79, by that date you had notice, isn't that right? A Yes. Q Now, let's look at the substance of what Mr. Weaver was told. What benefits are indicated may be payable as a result of Timothy's accident? A It indicates that he would have coverage for funeral, up to $1500.00 medical expenses incurred, and survivors loss up to $5,000.00. 280 ~ ~ 1 Q Any mention of work loss in there? 2 A No. 3 Q Now, the next document is headed claim 4 acknowledgment, is that right? 5 A Yes. 6 Q And what is this document? 7 A This is a -- simply a -- if you will go 8 back to your fi rst document, it is a claim index. And 9 this is simply a -- I don't know -- third, fourth or fifth 10 copy from that, whi ch is mailed to the insured as a 11 acknowledgment that we received his claim. 12 Q And this was being mailed to Wayne Weaver? 13 A Yes. 14 Q And dated 2/5/79? 15 A Yes. 16 Q Now, the next document is a copy of a death 17 certificate for Way ne Weaver, is that right? 18 A Yes. 19 Q And in the portion where it says how did 20 injury occur? 21 A Car accident. 22 Q And his date of accident was February 2, 23 1979, is that r ight ? 24 A The date of death, yes. 25 Q Date of death. And as far as his marital 281 • • 1 status, he was married, is that right? 2 A Yes. 3 Q Now, on the payment sheet that we looked at 4 earlier, it showed payment of $6,512.00, is that right? 5 A Yes. 6 Q The next document in the file is a copy of 7 a funeral bill, is that right? 8 A Yes. 9 Q Does that funeral bill indicate a payment 10 by Harleysville? 11 A Yes, $1500.00 on 2/16/79. 12 Q So that is within two weeks of the 13 accident, is that right? 14 A Yes, 15 Q Now, Mr. Weaver was married, according to 16 the information in here? 17 A Yes. 18 Q And 6500 and a little bit over was paid? 19 A Yes. 20 Q 1500 of it was a funeral benefit? 21 A Yes. 22 Q That would leave a little over $5,000.00. 23 Would that $5,000.00 be an appropriate amount for payment 24 of survivor loss benefits? 25 A Yes. 282 • • 1 Q And where you have a spouse who is 2 dependent upon the decedent, that would be an appropriate 3 benefit to pay, wouldn't it? 4 A Yes. 5 Q If the $5,000.00 on this claim was paid for 6 survivor loss benefits, was there any additional 7 information you needed to pay work loss? 8 A Letters of administration. 9 Q Didn't You indicate earlier that work loss 10 was paid directly to spouses? 11 A No, 12 Q It was never paid directly to spouses? 13 A No, I didn't say it was never. I said it 14 should not have been, 15 Q But it was, wasn't it? lfi A I saw where it had been on occasion, yes. 17 Q Another file Mr. Kerr asked you about was 18 the file of Ann Marie Rago. Is this another file on which 19 Harleysville says it has no claim file? 20 A Yes. 21 Q I am showing you the Rago file which is 22 Plaintiffs' Exhibit 19. The first document in that is 23 another home office index, isn't it? 24 A Yes. 25 Q And the claimant is listed as Ann Marie 283 • • 1 Rago, is that right? 2 A Yes. 3 Q And Ernest Rago is listed as the insured? 4 A Yes. 5 Q And the date of the loss is October 8, 6 1978, is that correct? 7 A Yes. 8 Q Reported to the company? 9 A 10/16/78. 10 Q Now, the second sheet is another claim 11 record, is th at right, computer claim record? It is this 12 document 0309 29? 13 A Yes. 14 Q It indicates an accident on 10/8/78, is 15 that right? 16 A Yes. 17 Q With Ernest Rago as the driver? 18 A Right. 19 Q And if we come down again to suffix 3, down 20 below, come a cross to what has been paid under the PIP 21 coverage, it says $1500.00, is that right? 22 A Yes. 23 Q And that is the amount of the maximum 24 amount of a f uneral benefit, isn't that correct? 25 A Yes. 284 • • 1 Q Two documents later we come to a death 2 certificate. This is for Ann Marie Rago, is that right? 3 A Yes. 4 Q It shows the date of death as October 10, 5 1978, is that right? 6 A October 8th. 7 Q I am sorry, October 8, 1978. Down in the 8 lower right hand corner, describe how inJury occurred, 9 does it say d ecedent fell from rear door of moving motor 10 vehicle? 11 A Yes. 12 Q And as far as Ann Marie's age, Mr. Kerr 13 asked you if any claim for work loss benefits had been 14 made on behal f of Ann Marie Rago. Her date of birth is 15 given as 10/2 7/74, is that correct? 16 A Yes. 17 Q And her accident is October of 1978. So 18 she would be three years old, is that correct? 19 A Well, Yes, about. 20 Q Now, what proof of loss would you have 21 needed to pay work loss benefits to Ann Marie Rago? 22 A What was the date of that? '78? We 23 wouldn't have paid in '78. We were not required to pay 24 wages for a minor. 25 Q And have you paid it since 1978? 285 • 1 A No. 2 Q Now, Mr. Hagin, there are claims of 3 sisters, the O'Neil sisters, Deborah and Laurie. I am 4 Just going t o show you one of the files. We can look at 5 both of them if you like, although I think the 6 documentatio n provi ded on them was the same. Daes 7 Harleysville have a claim file on the O'Neil sisters? 8 A No. 9 Q The first document in Deborah O'Neal's 10 trial file, Plainti ffs' Exhibit 19, is another home office 11 claim index with a number 030881, is that correct? 12 A Yes. 13 Q And this identifies the named insured as 14 Deborah O'Ne il, is that correct? 15 A Yes. 16 Q And the claimant as the insured, it Just 17 says insured ? 18 A Yes. 19 Q And the accident loss date is down at 20 3/2/79, is that right? 21 A Yes, 22 Q And reported to the company 3/5/79? 23 A Yes. 24 Q And then the next document that bears a 25 number of 030898, what is this document? 286 • • 1 A This is a policy -- a microfiche printout 2 of a policy re cord. 3 Q Does it show an accident on -- I mean does 4 it show Debora h's date of birth as 10/8/60? 5 A Yes. 6 Q And her profession as a waitress? 7 A Yes. 8 Q What is the third document with the number 9 of 030899? 10 A That is a policy printout for a Joseph and 11 Stephanie O'Neil. 12 Q Okay. We come down to the bottom line on 13 that printout. Is there an accident -- or a loss date 14 noted? 15 A 3/2/79, yes. 16 Q And the driver is noted as whom? 17 A Deborah O'Neil. 18 Q And then this is the document from her 19 parents, from Stephanie and Joseph O'Neil's policy, is 20 that right? 21 A Right. 22 Q Okay. If we come over to under the PIP 23 coverage, was there $1500.00 paid in PIP benefits? 24 A Yes. 25 Q Was there also collision paid? 287 • • 1 A Yes. 2 Q If we go back in the file, about 13 or 14 3 pages, we will come to a letter from Harleysville, is that 4 right? 5 A Yes. 6 Q And it is the letter dated March 13, 1979? 7 A Yes. 8 Q And Mr. Kerr -- or, Mr. Hagin, you agree 9 that both Debo rah and Laurie O'Neil were killed as a 10 result of that accident? That is not an issue in dispute 11 here, is it? 12 MR. KERR: Not an issue. 13 BY MS. SH UMAN: 14 Q This letter indicates the insurance 15 coverage that we have on Deborah O'Neil and Laurie O'Neil 16 covering funer al and burial expenses up to $1500.00 each 17 person. Enclo sed are our drafts in the amount of $1500.00 18 each whic h wil l cover $3,000.00 of the total you have on 19 these peo ple. And who signed that letter? 20 A Frank Delaney, manager of our Erie, 21 Pennsylva nia, office. 22 Q And to whom were these checks sent? 23 A To the funeral home, Bowers Funeral Home. 24 Q Now, what information did Harleysville have 25 to gather befo re it would have paid funeral benefits? 288 • • 1 A Funeral benefits? Probably Just the death 2 certificate and coverage verification. 3 Q So You might not have sent a PIP 4 application out on this claim, is that right? 5 A Well, they should have. That, that is on 6 every PIP cl aim, a PIP form, yes. Application for 7 benefits is required on every PIP claim. 8 Q But you Just indicated that in light of the 9 fact that funeral was being paid and only funeral, all You 10 needed was a funeral bill and a death certificate? 11 A I am sorry, in addition to the PIP 12 application. 13 Q So there must have been a PIP application 14 in these claims, is that right? 15 A There should have been. 16 Q And it must have been returned to 17 Harleysville, is that right? 18 A It should have been. 19 Q And that information, if these girls had 20 been employed -- which they were -- would have been on the 21 PIP application, is that right? 22 A It should have been. 23 Q And if it wasn't complete, then it went 24 back to the Harleysville adJuster, is that correct? 25 A Yes. 289 • • 1 Q And it was his yob to get that information, 2 correct? 3 A Yes. 4 Q And it was Harleysville's responsibility to 5 decide the benefits that were due to these people, is that 6 right? 7 A Yes. 8 Q Was any work loss benefit paid on either of 8 these clai ms? 10 A No. 11 Q One final claim we will talk about, Mr. 12 Hagin. 13 Q Mr. Hagin, does Harleysville have a file 14 David Barr ett? 15 A No. 16 Q I am showing you the Barrett trial file. 17 This is a document provided by Harleysville, serial number 18 030874, is that right? 19 A Yes. 20 Q Another home office claim index, correct? 21 A Yes. 22 Q It identifies the insured as David Barrett, 23 correct? 24 A Yes. 25 Q And the claimant as Daniel Shade? 290 • • 1 A Yes. 2 Q And the loss date is? 3 A 7/22/78, reported 7/24/78. 4 Q And does Harleysville have any information 5 beyond this h ome office claim index on this claim? 6 A There are no documents in there from -- 7 MR. KERR: No. 8 THE WITNESS: Apparently not. 9 BY MS. SHUMAN :. 10 Q All right. I am showing You a document 11 dated August 29, 1978. It is under a section of documents 12 headed docume nts from plaintiff's file, in other words, 13 documents sup plied by the claimant. And it is headed Helt 14 Funeral Home, is that right? 15 A Yes. 16 Q And that funeral home was in Lock Haven, 17 Pennsylvania, is that correct? 18 A Yes. 19 Q And the letter says Dear Gordon, we 20 received the Social Security and the Harleysville 21 Insurance Company allowance. The balance comes out as 22 listed below. And then it says our services, $1935.00, 23 Social Security $255.00, Harleysville $1500.00. Balance 24 $180.00. Is that correct? 25 A Yes. 291 • • 1 Q So it would appear Harleysville paid a 2 funeral benef it on this claim, wouldn't it? 3 A Yes. 4 Q And You indicated earlier that in order to 5 pay a funeral benefit, you would have needed a PIP 6 application, wouldn't You? 7 A Yes. 8 Q And if that application had been filled out 9 properly, it would have indicated Mr. Barrett's 10 employment, i s that correct? 11 A Should have. 12 Q And if it wasn't filled out properly, it 13 was Harleysvi lle's responsibility to get that information, 14 correct? 15 A Yes. 16 Q Make sure it was filled out? 17 A Yes. 18 Q It has was Harleysville's responsibilities 19 to pay the be nefits due, correct? 20 A Yes. 21 Q Were any work loss benefits paid with 22 regard to the estate of David Barrett? 23 A No. 24 MS. SHUMAN: I have no further questions. 25 MR. KERB: Your Honor, I have very few 292 • 1 questions. 2 THE COURT; All right. Go ahead. 3 4 REDIRECT EXAMINATION 5 BY MR. KERR: 6 Q Going back to the Leon Cron claim, I show 7 You Defendant Exhibit 54. I believe you have already 8 identified tha t. Is there any information there 9 concerning any PIP benefit s having ever been paid for a 10 claim of Leon Cron by PIP benefits? I mean funeral, 11 survivors, any thing. 12 THE COURT: That is C-r-o-n? 13 MR. KERR: Yes. 14 THE COURT; And Defendant 54. 15 MR. KERR: Defendant Exhibit 54. 16 THE WITNESS: No, 17 BY MR. KERR: 18 Q Turning to the file of -- 19 THE COURT: Just a minute. 20 BY MR. KERR: 21 Q If there had been a claim or benefits paid 22 for funeral -- 23 THE COURT: Just a second. 24 MR, KERR: I am sorry, Your Honor, 25 THE COURT: What was the question about 293 • • 1 D-54? 2 MR. KERB: The question was is there any 3 record there of any benefits having been paid on the 4 No-Fault Act for survivors, funeral or wage loss. 5 THE WITNESS: No. 6 I should explain that D-54 is a policy 7 printout from the microfiche. And if there were an 8 accident reported for Mr. Cron on 3/25/80, it should be on 9 this policy. And it is not listed at all. 10 BY MR. KERR: 11 Q Turning to the claim of John Handschin, I 12 show you Defe ndant Exhibit Number 162. 13 THE COURT: 162? 14 MR. KERR: 162. 15 THE COURT: Sir. 16 BY MR. KERR; 17 Q Is there any evidence on Defendant's 162 of 18 any benefits, work loss benefits, having been -- excuse 19 me, No-Fault Act benefits having been paid, that is 20 survivors benefits, funeral benefits or work loss 21 benefits, on behalf of John Handschin? 22 A No, no indication. 23 Q If such benefits had been paid, where would 24 it appear on D-162, if anywhere? 25 A Under the letters PIP. 294 • 1 Q And is that in the lower right hand corner? 2 A Lower right hand corner, bottom line. 3 Q And turning finally to the claim of Elwood 4 Houser, and Defendant Exhibit 201. Again I believe you 5 have al ready identified this document. 6 Is there any evidence in Defendant Exhibit 7 201 of any benefits, funeral benefits, survivors benefits 8 or wage loss benefits, having been paid at any time on 9 behalf of Elwood Houser under the No-Fault Act? 10 A You are talking about the particular claim 11 of Nove mber '83? 12 Q Yes. 13 A No, no indication. In fact, that claim 14 isn't i ndicated on here. It is not listed on the policy 15 record at all. 16 MR. KERR: No further questions. 17 MS. SHUMAN: One recross, if I may, your 18 Honor. 19 20 RECROSS-EXAMINATION 21 BY MS. SHUMAN: 22 Q On the Defendant's Exhibit 162 -- 23 A He didn't leave those with me. 24 MR. KERR: I am sorry. 25 BY MS. SHUMAN: 295 • • 1 Q Let's use mine. Now, Harleysville's 2 insured is Mr . Benfield, is that correct? 3 A Yes. 4 Q Mr. Benfield, you know the history of this 5 accident, is that right? 6 A Well -- 7 Q Mr. Benfield was driving a vehicle and 8 struck and ki lled a pedestrian named Mr. Handschin, is 9 that correct? 10 A I am not sure. 11 Q Well, then you had better get whatever file 12 you have that would allow you to at least identify that 13 much. 14 THE COURT: Stipulate, counsel? 15 MR. KERR. Who are we talking about? 16 THE WITNESS; Benfield. 17 MR. KERR: I am sorry, your Honor, I didn't 18 hear the ques tion. I was getting another document. 19 THE COURT: Ask for your stipulation. 20 MS. SHUMAN; Will you stipulate that Mr. 21 Handschin was a pedestrian struck and killed by 22 Harleysville insured Benfield? 23 MR. KERR: I will stipulate that Mr. 24 Handschin was a pedestrian who died on November 11, 1979, 25 and was -- and that Harleysville insured, Stanley W. 296 ~ ~ 1 Benfield, yes, under policy of AC390371. 2 THE COURT: And that Benfield was the 3 driver that killed Handschin, is that it? 4 MS. SHUMAN: Yes. 5 THE COURT; Is that what you want, ma'am? 6 MS. SHUMAN: Yes, sir. 7 THE COURT; Do you agree? 8 MR. KERB; Yes. 9 BY MS. SHUMAN: 10 Q Looking at this D-162, Harleysville was 11 notified of this accident, correct? 12 A Yes. 13 Q And indeed -- 14 A Excuse me, we were notified of an accident 15 on November 11, '79. 16 Q And that is the accident that we are 17 speaking abo ut involving Mr. Handschin, is that correct? 18 A The same date, yes. 19 THE COURT: Well, where does that show? 20 MS. SHUMAN; On the last line, your Honor, 21 it has claim number and then it has date. The very last 22 line of the exhibit. It has a long claim number and then 23 it says date 11/11/79. 24 THE COURT: Oh, those numbers all run 25 together. 297 • • 1 MS. SHUMAN: That is correct, 2 BY MS. SHUMAN: 3 ~ Q Isn't that right, Mr. Hagin? Isn't that 4 where we shoul d be looking? 5 A Yes. 6 Q And the operator number then is Stanley 7 Benfield? 8 A Yes, 9 Q If we come across under bodily inJury, BI, 10 there is a pay ment of $7,000,00, is that correct? 11 A Yes. 12 Q And since there has been a stipulation that 13 this accident involved Mr. Handschin, then that $7,000.00 14 bodily injury claim was paid on behalf of Mr. Handschin, 15 is that right? 16 A It is not -- this is not proof of that 17 because there could be more than one person involved. 18 There was a BI payment made of $7,000.00, 19 MS. SHUMAN: Mr. Kerr, will you stipulate 20 there was only Mr. Handschin struck and killed by Mr. 21 Benfield? That there was not another pedestrian struck at 22 the same time? 23 THE WITNESS: That is all right. I guess 24 if it was a pedestrian we can say -- 25 MR. KERR: That we have no file. The only 298 • • 1 thing I can stipulate to is whatever, you now, Mr. Hagin 2 can deduce from D-162. 3 BY MS . SHUMAN: 4 Q Mr. Hagin, did you look for a liability 5 file? 6 A No, there is only one file. 7 Q And there clearly was a liability claim, 8 isn't that cor rect? 9 A Yes. 10 Q And any No-fault claim would be in that 11 same file, is that correct? 12 A Yes. 13 Q And you can't find the liability file? 14 A Either file, right. 15 MS. SHUMAN: No further questions. 16 MR. KERR. I have no further questions, 17 your Honor. 18 THE COURT: You may step down. 19 THE WITNESS: Thank you. 20 THE COURT: Anything else? 21 MR. KERR: No, nothing else at this time, 22 Your Honor. 23 THE COURT: We have set the argument aside 24 for 9:00 a.m. on A ugust 2, 1989. And we have reserved a 25 full day to a rgue the facts and the law. 299 • • 1 Ms. Shuman, when can You give me a brief? 2 MS. SHUMAN. I -- I can give You a brief in 3 two weeks. 4 THE COURT: That is fine. I don't have to 5 push You that much. 6 MS. SHUMAN: I didn't know what kind of a 7 deadline You were looking for -- what kind of a time table 8 You were looking for. g THE COURT; Well, take as much as You want. 10 But I want to get Yours first and then I'm going to give 11 the defense a little time to respond. Basically they can 12 write their brief now. But I will give them a~little 13 response time. And then I want both briefs before the 14 argument so that I can review these documents in the 15 meantime and review the briefs before the argument. 16 With that in mind, ma'am? 17 MS. SHUMAN: Three weeks? 18 THE COURT: This is the 15th. So You will 19 give me Your brief July 10th, is that right? 20 MS. SHUMAN: Fine. 21 THE COURT: I take it that you have no 22 rebuttal to put in on this. 23 MS. SHUMAN: No, your Honor. 24 THE COURT: I would like to have your brief 25 by the 21st, Mr. Kerr. 300 • • 1 MR. KERR: That is fine, Your Honor. 2 THE COURT: Anything else to mop up? 3 MR. KERR: The only other thing I can think 4 of, Your Honor, is I had undertaken to notify everybody 5 promptly if we had any hearsay obJections to Plaintiffs' 6 Exhibit 19. I don't anticipate any, but if we do, why 7 don't we -- if it would be acceptable, we will SUpp1Y that 8 at the same time as the list of exhibits next Wednesday. g THE COURT: That is fine. 10 MR. KERR: June 21st. 11 THE COURT: All right. 12 {Whereupon, the following Order was 13 entered.) 14 AND NOW, June 15, 1989, 4:35 p.m., both 15 sides having rested their cases, with the possible 16 exception of some short period of testimony from defense 17 witness Hagin, we fix argument of the suggested Findings 18 of Fact and suggested Conclusions of Law for Wednesday. 19 August 2, 1989, at 9:00 a.m. We direct plaintiffs' ZO counsel to furnish us with an argument brief by July 10, 21 1989, (and also a brief to defense counsel at that time) 22 and we direct defense counsel to furnish the court and 23 plaintiffs' counsel with a brief by July 21, 1989, so that 24 the court can properly review applicable exhibits and 25 briefs prior to oral argument in the case. 301 ~ • 1 BY the Court, 2 7s/ Georoe F. Hoffer 3 4 THE COURT: Is there anything else that You 5 would like me to put in there, Ms. Shuman? 6 MS. SHUMAN. No, Your Honor. 7 THE COURT: Mr, Kerr? g MR. KERR: No, Your Honor. g THE COURT: Thank You, counsel. 10 MR. KERR: Thank You very much. 11 MS. SHUMAN: Thank You. 12 THE COURT: Let the record reflect that the 13 court will c onsider as plaintiffs' official exhibits the 14 working file handed to the court by Plaintiffs' counsel, 15 much in the same manner that we have taken defense 16 notebooks. That would constitute the record of exhibits 17 in the case. 1g (Whereupon, the proceeding was concluded 19 at 4:40 p.m.) 20 21 22 23 24 25 302 t ~ CERTIFICATION I hereby certify that the proceedings are contained fully and accurately in the notes taken by me on the above cause and that this is a correct transcript of same. 1989 Gt~-c. ~. Mar T. Farley Official Reporter The foregoing record of the proceedings upon the above cause is hereby approved and directed to be filed. 1989 e e E. offer, J• e= --. ::: °, ~..~- HOYLE, MORRIS & KERB By: Alexander Kerr Wagner D. Jackson, Jr. Dennis R. Bartholomew ,.._ I.D. Nos. 00634,'54933, 38856 One Liberty Place 1650 Market Street Suite 4900 Philadelphia, PA 19103 HUGH J. COLEMAN, G.C. SKIPPER, and _ JAMES M. LAU, et al., - Plaintiffs, v. HARLEYSVILLE MUTUAL = INSURANCE COMPANY, Defendant. - .. V ~~ ~'/I ~ ~I ~\ ~r~ ~ c~~ IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PA CIVIL ACTION - LAW NO. 1569 1986 CLASS ACTION OBJECTIONS OF HARLEYSVILLE MUTUAL INSURANCE COMPANY TO PLAINTIFFS' TRIAL EXHIBIT 19 To the extent that they are offered as aids to the Court, Defendant Harleysville Mutual Insurance Company ("Harleysville") does not object to plaintiffs' summary sheets or work sheets cantained within plaintiffs' Exhibit 19 "trial files" of individual plaintiffs, and they can be admitted on the same basis as other summaries previously admitted. Harleysville does object to such summary sheets or work sheets as hearsay if offered as substantive evidence in this action. Harleysville objects to the admission of the following documents contained within Exhibit 19 as hearsay: Verification of Patricia Ailes (the last document in the William Ailes trial file). . Page five, line fifteen to line twenty-five of the deposition of June Bastian (contained within the William Bastian, Jr. trial file). Verification of Patricia Ailes (the last document of the Brian Boltz trial file). Letter of April 13, 1989 from Allan Horwitz to Richard Angino (contained within the Teresa Dale trial file). Verification of Brenda Dempsey (the last _ document within the Will Dempsey trial file). Verification of Howard Dupras (the last document within the Helen Dupras trial file). Undated letter April 15, 1989 April 17, 1989 Undated letter documents cont. trial file). from Mrs. Foley to Ms. Shuman; letter from Mrs. Arthur Stokes; letter from Thomas J. L. Huillier; from Edward A. Tenza (all four 3ined within the Timothy Foley Verification of Ann Marie Gibson (the last document of the Richard Gibson trial file). Verification of DeHaven Griffith (the last document of the Isabelle Griffith trial file). Verification of Norman E. Groff (the last document of the Reuben Groff trial file). Verification of Marguerite Johnson (the last document of the Irene Hertz trial file). Verification of Emmeline Bauer (the last document of the Ludwig Hilpert trial file). . Page five, line twenty-one to page six, line five of the deposition of Elwood Guy Houser, Jr. (contained within the Elwood Guy Houser, III trial file). Verification of Alice Hutton (contained within the trial file of J. Wilson Hutton). -2- i ~-~ 1 Verification of Donald J. Jenkins (the last document in the Alice Jenkins trial file). Page thirteen, line nineteen to page fourteen, line eight of the Patricia Katona deposition (contained within the Denise Katona trial file). Verification of Walter and Clifford Long (the last document in the Patricia Long trial file). Verification of William Lyons (the last document in the Leamon Lyons trial file). Verification of Carol A. DeMayo; Letter of April 14, 1989 from Carol A. DeMayo to Angino & Rovner; Page four, lines twelve to fifteen of the deposition of Peter Pataro, Jr. and Josephine Malvarose (all contained within the Quedo Malvarose trial file). Verification of Genevieve Carson (the last document in the Eugene McDonald trial file). Verification of Donald E. Nauss, Jr. (the last document in the Kathleen Nauss trial file). Verification of Darlene Peachy (the last document in the Arthur Peachy trial file). Verification of Tina Place (the last document in the Richard Place trial file). Verification of Ernest Kardas (the last document in the Temi Ritter trial file). Verification of Nabeel Saoud~(the last document in the Ghassam Saoud trial file). Verification of Geraldine Scanlon (the last document in the James Scanlon trial file). -3- Verification of Aaron H. Shenk (the last document in the Robert Shenk trial file). Verification of Mrs. John M. Sluck (the last ~documeht ~in the Denise Sluck trial file). . Verification of Steve A. Smith (the last document in the Betty Smith trial file). . Verification of Kathleen J. Smoll (the last document in the Walter Smoll trial file). . Page five, lines seventeen to nineteen of the deposition of Melvin Sterling (contained within the Jacob Sterling trial file). Verification of Elma A. Arnold; April 17, 1989 letter from Elma A. Arnold re: decedent's income form; (both documents contained in the Carla Vanessa Payne Tiller trial file). trial file). Verification of Antoinette Seig (the last document in the Arthur Woodruff trial file). The foregoing verifications are the affidavits originally objected to by Harleysville and disapproved by the Court in the discovery conference of May 10, 1989. The verifications listed above were signed by persons who were not deposed in this action, and hence Harleysville had no opportunity to cross-examine the affiant. The letters and other documents to which Harleysville objects are not Harleysville business records, and are not part of any other exception to the hearsay rule. Since Harleysville has not had the opportunity to cross-examine plaintiffs as to the origin, condition, or circumstances -4- surrounding the creation of the documents, they are objected to as hearsay. Respectfully submitted, Alexander Kerr Dennis R. Bartholomew Wagner D. Jackson, Jr. HOYLE, MORRIS & KERB One Liberty Place Suite 4900 1650 Market Street Philadelphia, PA 19103 (215) 981-5715 Attorneys for Defendant HARLEYSVILLE MUTUAL INSURANCE COMPANY Dated : June Tai, 19 8 9 . -5-