Loading...
HomeMy WebLinkAbout08-10884 IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION CAPITAL ONE BANK Plaintiff No: b$- 1088 0 ivt l Ternq vs. MANDI MILLER COMPLAINT IN CIVIL ACTION Defendant FILED ON BEHALF OF Plaintiff COUNSEL OF RECORD OF THIS PARTY: James C. Warmbrodt,42524 WELTMAN, WEINBERG & REIS CO., L.P.A. 436 Seventh Avenue, Suite 1400 Pittsburgh, PA 15219 (412) 434-7955 FAX: 412-338-7130 06143806 C N Pit SXA V IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION CAPITAL ONE BANK Plaintiff VS. MANDI MILLER Defendant Civil Action No Qp' 10,F -T; Civil AND NOTICE TO DEFEND You have been sued in court. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this complaint and notice are served, by entering a written appearance personally or by an attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and a judgment may be entered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCED FEE OR NO FEE. LAWYER REFERRAL SERVICE CUMBERLAND COUNTY BAR ASSOCIATION 32 SOUTH BEDFORD STREET CARLISLE, PA 17013 (717) 249-3166 t COMPLAINT 1. Plaintiff, CAPITAL ONE BANK is a corporation with offices at 15000 CAPITAL ONE DRIVE RICHMOND , VA 23238 . 2. Defendant is adult individual(s) residing at the address listed below: MANDI MILLER 70 LEBO RD CARLISLE, PA 17013 3. Defendant applied for and received a credit card bearing the account number XXXXXXXXXXXXXXXX3515 . 4. Defendant made use of said credit card and has a current balance due of $1248.24 , as of January 18, 2008 . 5. Defendant is in default by failing to make monthly payments when due. As such, the entire balance is immediately due and payable to Plaintiff. 6. Plaintiff is entitled to the addition of interest at the rate of 19.800% per annum on the unpaid balance from January 18, 2008 . A copy of Plaintiff's STATEMENT is attached hereto, marked as Exhibit 11111 and made a part hereof. 7. Although repeatedly requested to do so by Plaintiff, Defendant has willfully failed and/or refused to pay the balance due to Plaintiff. Wherefore, the Plaintiff prays for judgment in its favor and against Defendant , MANDI MILLER , INDIVIDUALLY , in the amount of $1248.24 with continuing interest thereon at the rate of 19.800% per annum from January 18, 2008 plus costs. James armbrodt,42524 WELT INBERG & REIS CO., L.P.A. 436 S ent Avenue, Suite 1400 Pitt urg PA 15219 (412 434 7955 FAX- 412 38-7130 061 380 C N Pit SXA This law firm is a debt collector attypt/ng to collect this debt for our client and any information obtain d ill be used for that purpose. 027 t With Capital One® online account servicing, getting account information and Access our making payments is easy. Check out just a few of the things you can do: y -4 Pay your bill online account online Ch k b l d il bl d ... ec your -4 a ance an ava a e cre it --) View your statement Plus, take advantage of other special offers developed especially for you! Register today at www.capitalone.com. C W&MOW when In y.tar wa/.tt- see reverse/ordeW1 1- 027-0402 CaprfalOnea PLATINUM VISA ACCOUNT OCT 20 - NOV 19, 2005 4962-3623-2057-3515 Pagel of 1 Account Summary Payments, Credits and Adjustments Previous Balance $831.41 Payments, Credits and Adjustments $.00 Transactions Transactions $29.00 Finance Charges $14.10 1 19 NOV PAST DUE FEE $29.00 New Balance $874.51 Take control and pay your Capital One credit tad bill online for free. Eliminate the hassle of Minimum Amount Due $874.51 writing checks, finding stamps and sealing envelopes. Everything you need to access, review Payment Due Date December 19, 2005 and pay your bill is available online. Our Web site offers you a convenient, simple and secure way to manage your account. Visit www.capitalone.min and register your account to start simplifying Total Credit Line $500 your life today. Total Available Credit $.00 Credit Line for Cash $500 As a valued Capital One customer, you are eligible to receive a free Yea-End Summary for this Available Credit for Cash $.00 specific account that reaps your 2005 Cages, provided your account is in good standing and you have made transactions during the calendar yea. Please all 1-877-794-4487 before December At your service 31, 2005, to reserve your copy for this account. We will begin processing orders in January 2006. To call Cu.tomer Rdstiosu or to report a 1-t or stolen card You were assessed a past due fee of $29.00 on 11/19/2005 because your minimum payment was not 1--955-7070 received by the due data of 11/19/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. For free online aarount service and spedd customer offers, log on to: pcom EXHIBIT Send P. and ym.u erns t to: Send inrryiria to: S Attn: Remittance Prong Capital One Bank Capital One P.O. Bor 790216 P.O. R. 30285 St Louis, MO 63179-0216 SLC, UT 84130-0285 F'ntance Charges Xwseraresurxndeforimportant in,jormaion ? Balasrrak app lirdta Pn. APR rat CuwDwsJesd n PURCHASES io CASH 883821 11.00 .05425% 19.80% .05425% 19.80% x14.10 11.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 19 0874510020000874518 New Balance $874.51 Minimum Amount Due $874.51 Payment Due Date December 19, 2005 Total enclosed $ Amount Number. 4862-3623-2057-3515 Pkaap,m: mailisdaldvrs im&w -ad A.S. hed-wind bi- n bl rk ark Seeet Apt b aty St.te 21P Home Phone Al-- Plane #9032445608401519# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 790216 itiuinouiriururi o 70 LEBO RD St. Louis, NO 63179-0216 CARLISLE PA 17013-9326 (suuniiuuiiiutiitiaaansiriasnsiiansiiruaiuisi ° ? Pleas write yo aremod number on yore cback or money order madrpayable to Capital One Bank and mail in for endwed errvdope. r Send us your e-mail address so we can better serve you. Even if you're already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:????????????????????????????????? Ftsese prktdeedy m block or blue ilk Your addressshoufd include an '®"$W and oaanatcomfom ay bbnkspdca A t'shouWhate lti own space. =7- 4662362320.) 132in Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/prWcy.shtmi. 02002 Capital One services, Inc. Capital One is a federally registered service mark. Ali rights reserved. i 8 N oo ? iaN Periodic rate. To obtain the average daily balance for the baling period covered by this statement, we take the bmgiainp helance of each aevnam each day, add any new irarwcb«o to each rpneM and ebtracl anY paym ra. or rnAm. (N the code N sppean m the ft. of this Stateroom next to 'B.WCe Rate Applied To,' we ale Subtract any unpaid fierce charge Irhduded In the balance of each ) This p/va u the daily balance of each OWN. 1. Then, add hp as the daMatlyabsencoo f« each mber "imea for ft days in the boiling period. This st do' divas u the aver ?y ealarice IT earth Sevttem. 3. Anad asrsays Rata AfMI. e. Th. term 'Annual Percentage Rne' may appear as 'APR' m the from of this Stetanam. b. If the code P (Primel, L (3-mo. LIBOR). C (Cerdficate of Deposit), or S (Bankmd Prime) app.. on the from of INS Statement hen to the periodic rte(s), the periodic rain and Conap«dnp ANNUAL PEfICENfAOE RATES may very quarteriy a may Itcroase or decrease basal m the steed kdca, as foul n The We# S~ JoerW, Pits me margin preMesly discloead to you. These mantes wR bs etfectlve m the but Sty 11 you r khp period covered by your Periodic mtansm wing the momhe Jamery, Apd, July and October. c. If the code D (Pdmel. F (1 sea. LIBORI or O (3-ono. LIBOR Repriced Montl% NPa-e m the fist o/ your Marmerm ned 10 the pedOdie rate(SI, tie peniOdiC rata and correspondirq ANNUAL PERCENTAGE RATES may vary monthly and may Incmaa or decrease based on the hated kelps, as feud in The Wag Shed Joumsf, plus enpea the margin pmwouaiy diadoseddayto ofyour hiainp you. These dpe riod will be efhtctive m the fist each month. 4. Assessment of Lae, Omanb and Reserved Pawa t Feet. Your account will be easeemed no mom then two of the face line: hem that occur cluing any hall pedod. Under the terms of you aetomer agreemen, we reserve the right fo waive «n01 to asses arty ten wrdaul priot radscaiion to you wit= walvhrg our right to areas the acme or similar fell n a later tlns. 6.1Reswkp Yam Aeault. If a membei it, fee appeae on the from of this aaemad, you hove 30 days from the date till rtaamerat uses maled to you to pad p.yktp the fill or to have arh fa ersd ad to you if you uynoal your attou t. During this pared, you may continue m use your arsaut taitttou heNnp to pay the membership lee. To Cancel your ecceeit you must notify its by caning our Customer Read. Do,:. and Payyour New Balance' In hA (exdudrp the memfee) prior to the end of the thirty-day period. 8. N ya Csaa Yea Aeaaus. tau pn ragusa to dose yyoouur a. by malgrhp our Cunome Raietkrs Gepanotion. You nut daatmy y«w cedit carols) and au:e«rt areas ttheeks, carcN alt prautdnrized haling, and cease WM Your account. H you =not pncai prexNadzsd haling arraripstriara,_ we will consider receipt of a verge your nwMrizanon to reopen your account. Additionally, your acptat Ma rot be dosed until you pay as amounts you owe us irdudnp: any transactions you hove nwhedzed, Mcrae dsrga, pen due fees, ovedirmt tea, returned paymant fora, rush advarca fees and my ahem fees aseaaed to your accerN. You am ra.pontlble for these .man".=, they appeal an yew accelatt at the time yell dose the strove or they am kaxrred atWegltet to your repast to dam the accourn. TNs may result n cargom appearing an your accwt after you have if your account If it has already been closed. For exornple, receive the traroscdort from lh merclam ahm your . Ms been dosed, your acc«rrl will he reopened, is am«n[ of ate dorpe Ma be added to your account, seed y'ou will ss mspxtMbla er payntann. If there Is a mambeNip fee for your accent, the fee wN comkue to be 0=rq.,ed,d,ceha to the shah permitted by law, taro she .cc«re baisrhs bean paid n hnN as defined above. 7. Lhip Yam Ae..wt.Your can or accent cannot be teed in connecYim with any internal pending transactions. a. Not- About Eesbarnis chalk Cawerslan. When you pmNda a dock a paymem, you audtodte u sitter to use inl«medm then your deck to make a one-time aiec roric fund traneer ham Your bank sccout or to graces the ppaaymam as a dank transaction. When we use IMorom on from your check to make an electronic had transfer, furls may be Wdxko- from your bank accorn as som as the acme day we mceive your payment, end you veal not ZN" your dtack back from yotr finadai irudtuion. BILLING RIGHTS SUMMARY Ile Co. Of Ermm Or Q.-dons About Your Bill) If you think your bill is wrong, or N you need more ktfomstion on a trarsaNm or bill, write to u e on a separate most a moon So pas - a the add- for inquiries, shown on the fiat of this Marren[. We must hear fmrn you no later then 80 dap alter we sera yell 1M first rib on Midi Me error or problem appeared. You can cab our c stunner Ralalione rsenhsr, but it. So vela net Preserve your highs. M your taller, give a de foaoMnp ntometian: your name and acraut numb«, the dagar and a opts edit ppsWle, =4== 1Mm Is an mar; or it you need more inf tano m, a deacr{pim of the hem you em uwre shout. you do rat have to pay anY amount n que tin aloe we am immsigatlrq it, but you are IN obligated to pay the ports of your tall that am not in question While we invsstlgate your question, we carrot report you as delaquom «take any shim to collect the annum you inures . . t,t Special Rule For Credit Card Purchases If you hew a problem with the quality of property or 'ca the you putlsaed wed a cedit cad and yea have tried in good pith m poet[ the prabiem wfl/h the marcher, you my hove the right rid to pay the nemair irtg armhoun due to the p theny a mrrMPnpigae. You hews IN. Prolocutor, only ths? Pddd?msds smore than M1Nn 100 miles ofIurchoyoxse maling addle . Ill we own or or operate the merchant, or if ruse malted You the advenisemant far the pmpeny or amps, as pundesa PkaSo raanber r oeignfas pr «reaporlocation tdence. of purdaa.) t Ass nor apply to pany«rrer -,.w card -counts t Des not apply to bump a , none m ft card acc«nts Capital One Supports information privacy protection: ass our website at www.pppiitteene.com. Capital One is a tooraay registered a"- mark of Caphul One rwerxial Corporation. All Vast reserved.. 2003 Capital One 01 LOLBAK fa. Brsoa Par W. You will hove a mkimun grace period of 26 day. without finance me on new purchases, new balance transfers, new .1 purchases and now other cerga if you psy Vour tt NZ. Balance', in eecodrew Nth to Importsm ce for Paymenva below, and in time for h to he cradled by your next Memerrl dcskV date. Them is ne grace period on cash adverton anal special tmrdem. In addition, ft" is no grace period on arty trsroadion if you CID ram pay the total 'New hot-.' b. A-aft Fkuoe clamp. Traneeraloro wddh are nor fran di ihemtlne the 1rimsa 0onnor 2)dfromm the G het l tmnaeeton la proosased to yoha Acearn « 3) fun the first calandar daV of to ourwrt bafirp period. Addtimaily, if you sang dipetod h fug, Stroke cherya oo aims m eccnc to Your unpaid balance uwl the unpaid balance is paid in hll. This meet that you m Stilt owe fierce clherple3, cyan if you pay to arum New Balance indicated m Ute from of your Manned by 1M then MernUr d date, bust dial Joe not hb a for the prsNar maned. lkpaid Merxe derpes added m the Icade sepmen of your Ad;wt. an t c. alankehan FYhe' s Oupa. tar a tic baang pmriod that total your aeeant is 14ARGt to a Bnane charge, a mMmun FINANCE CHARGresultin E of g from will he imp [fort It ore total fironce charge s domq from to applicator of Your periodic r is lea ten 30.60, we met subtract tot anon from m %; 30.80 mhimum ant the dilerencewill he based to the purcMa aprnem W your accwrt. td. Terpaay Radhetise in Firha Qrp. We maerve the d¢t to nsneotdassea any or ail finance charges for any pwm 2. Ay= DYy B.- finaltaftbymhatplykp the Ir RrdensI. e. fierce tdargs calgasled dsay Wlerce of esctasegmem of your account (e.g., koala adva pumMa, special tads, and apedal purdem) by dnce, e ceneapordrq dally periodic rai0111 hen hW bean pmNOUly disclosed to you. At Uhe end of ads day suing the bafirp period, we apply the dWy periodic ram for esm seweem a your .ccouw m Uhe d==.d." earn ..Warn. Then at the and of to , e add up the results of these daily calculations to amve n obi pedodc finence charts for arh savors. We sod tip the snenp do each 1;=% to amve at the total periodic rile for you ersmrt. To got the daily balance balance /« aim oievnenc? wd!idddamyl maocd ng end cry iodic srhsrace d=. calculna mract tae pmwtoue da y's d? for let red tit Mm subt shy paymems or eradita paned as of that day tut are allocated to that avnea. This gives us the ops, dally balance for each selThett of yon sccoun. However, if you paid de N. Balance alawn m yea pmvkKn statement in full for if your sew belarlCe wa rem or a credit amorrt), new tranleactora wNch post to your purchase or spade purchase sationa the ea am not a Ito the daily balance. ithe .ho- mW ay npcdhe au?ira b?t?ie number ofy t:.,Am ys rig yde. To calculate your tool fierce daarpe, muhiplyy your average daily balance by the dally Periodic me and by the rxanher of days n the NMhp PedOd. Dull to routing on a dolly basis, them may be ¦ Slight variance b mosson INS calculation and ft amour of finance caZ8 y messed. b. If to code or N appeam m Me h«n ... etnemerrt nee to -Balance Rate Applied To,- we mu t iply [tae 1 lISS I S Netiea: PsYmamf you mesa m us uifi M cradled to your a,oo mn as of the eosins day ea recaiwe It, provided 111 you seed the b«ten portlm a till so tamers end your dock In the enclosed remittance envelope anal l21 Yaw pavtnsm la roealved n our PropaUq center by 3 p.m. ET (12 roan PT) Plasse above at lean eve (6) dsiress all hw Petal aailwery. Payments received by us at arty outer locatim or in enV other foen -v rim he credited as of the day we receive them. Our business days am Monday taroudh SamrdsY. exdudrhp hhpldeya. Please do rim tae naplea, paper ripe sic. Men Preparing hour payrnam. Whnan Tel send us a check(s), you aufmlae us to make a one-time aiectroric tresfer debit from your hank of txxum for the sm«an of the dhss 7Ns etwherizstm eppkes Io a decks recavetl during the bisng cycle even if sari by sorneore else. If we cantor process the tramper, you authorize to make a darts against your bank account Loft the dock, a paper draft or other ham. VERIFICATION CAPITAL ONE BANK vs MILLER, MANDI The undersigned does hereby verify subject to the penalties of 18 Pa.C.S. Section 4904 relating to unsworn falsification to authorities, that he/she is, JAMELA SINGLETARY, Authorized Agent, of CAPITAL ONE BANK, Plaintiff Herein, that he/she is duly authorized to make this Declaration, and that the facts set forth in the foregoing Complaint in Civil Action are true and correct to the best of his/her knowledge, information and belief. JAMELA S LETARY Notary Public ARYONNE MABSON NOTARY PUBLIC DEKALB COUNTY, GEORGIA MY COMMISSION EXPIRES OCT. 29, 2011 4862362320573515 A049 WELTMAN, WEINBERG & REIS CO., L.P.A. 00 o ? o Lrl a fi G''Y .T? r-a LCD Di 0 SHERIFF'S RETURN - NOT FOUND CASE NO: 2008-01088 P COMMONTWEALTH OF PENNSYLVANIA COUNTY OF CUMBERLAND CAPITAL ONE BANK VS MILLER MANDI R. Thomas Kline Sheriff or Deputy Sheriff, who being duly sworn according to law, says, that he made a diligent search and inquiry for the within named DEFENDANT MILLER MANDI but was unable to locate Her in his bailiwick. He therefore returns the r^Il A-T T TTTT f AT(%T T!= the within named DEFENDANT 70 LEBO ROAD , MILLER MANDI NOT FOUND , as to CARLISLE, PA 17013 PER EX-BROTHER IN LAW, DEFENDANT MOVED OUT 3 YEARS AGO. Sheriff's Costs: Docketing Service Not Found Surcharge 3/03jv $ 0J.- So answers -) 18.00 -' 5.76 5.00 omas ine 10.00 Sheriff of Cumberland County .00 38.76 WELTMAN WEINBERG REIS 02/21/2008 Sworn and Subscribed to before me this day of A. D. , -% -• IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION CAPITAL ONE BANK Plaintiff Vs. MANDI MILLER Defendant No. 08-1088-CIVfj, TERM PRAECIPE TO REINSTATE COMPLAINT i FILED ON BEHALF OF Plaintiff COUNSEL OF RECORD OF THIS PARTY: William T. Molczan PA I.D. 447437 WELTMAN. WEINBERG & REIS, CO., L.P.A. 2718 Koppers Building 436 Seventh Avenue Pittsburgh, PA 15219 (412) 434-7955 WWR#06143806 IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION CAPITAL ONE BANK Plaintiff vs. Civil Action No. 08-1088-CIVIL TERM MANDI MILLER Defendant PRAECIPE TO REINSTATE COMPLAINT Kindly reinstate the Complaint in the above captioned matter. WELTMAN, WE?NBERG & REIS CO., L.P.A. i B [i?? ?? Y: William T. Molczan PA I.D. #47437 WELTMAN, WEINBERG & REIS CO., L.P.A. 2718 Koppers Building 436 Seventh. Avenue Pittsburgh, PA 15219 (412) 434-7955 WWR. #06143806 ?V ? 3lx Y t 1 M "C7 o ?" SHERIFF'S RETURN - REGULAR CASE NO: 2008-01088 P COMMONWEALTH OF PENNSYLVANIA: COUNTY OF CUMBERLAND CAPITAL ONE BANK VS MILLER MANDI WILLIAM CLINE , Sheriff or Deputy Sheriff of Cumberland County,Pennsylvania, who being duly sworn according to law, says, the within COMPLAINT & NOTICE was served upon MILLER MANDI the DEFENDANT , at 0021:22 HOURS, on the 17th day of June , 2008 at 70 LEBO ROAD CARLISLE, PA 17013 by handing to MANDI MILLER DEFENDANT a true and attested copy of COMPLAINT & NOTICE together with and at the same time directing Her attention to the contents thereof. Sheriff's Costs: Docketing Service Affidavit Surcharge %,y/6f & ., 18.00 11.00 .00 10.00 .00 39.00 Sworn and Subscibed to before me this day So Answers: r I¦r?,[ R. Thomas Kline 06/18/2008 WELTMAN WEINBERG & REIS By. Deputy S eriff of A. D. CAPITAL ONE BANK Plaintiff V. MANDI (a/k/a AMANDA) MILLER Defendant IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA : No. 08-1088 CIVIL TERM PRELIMINARY OBJECTIONS TO PLAINTIFF'S COMPLAINT AND NOW, comes the Defendant, Amanda Miller, by and through her legal counsel, Grace D'Alo and MidPenn Legal Services, and files these PRELIMINARY OBJECTIONS TO PLAINTIFF'S CIVIL ACTION COMPLAINT, and in support thereof avers the following: 1. Plaintiff is CAPITAL ONE BANK, a corporation with its principal place of business at 15000 Capital One Drive, Richmond, VA 23238. 2. Defendant is Amanda Miller (hereafter "Defendant"). 3. Plaintiff filed its complaint on February 19, 2008. 4. The complaint was returned unserved on March 3, 2008. 5. The Plaintiff filed a Praecipe to Reinstate Complaint on June 16, 2008. (Complaint attached hereto as Exhibit A.) 6. Plaintiff claims that it is owed the alleged balance on the account and demands damages in the amount of $1248.24 plus 19.8% continuing interest plus costs. PRELIMINARY OBJECTION PURSUANT TO PA. R. CIV. P. 1028(a)(2) (FAILURE OF A PLEADING TO CONFORM TO LAW OR RULE OF COURT) FOR FAILURE TO PROPERLY PLEAD ITEMS OF TIME, PLACE AND SPECIAL DAMAGES PURSUANT TO PA. R. CIV. P. 1019(f) 7. Paragraphs 1 through 6 of Defendant's Preliminary Objections are hereby incorporated as if fully set herein. 8. Plaintiff claims that it is owed the alleged balance on the account in the amount of $1248.24 and attaches as sole support thereof an "Account Summary" which does not show such balance. 9. The "Account Statement" fails to specify the Defendant's request for products, goods and services or the amount, time, and place of individual credit transactions. 10. Plaintiffs fails to sufficiently specify the type and/or amount of the debt allegedly owed, including the amounts and dates of the alleged charges, the amounts and dates of any payments made, the amounts and dates of any interest charges, and the amounts and dates of any other charges. 11. Pa. R. Civ. P. 1019(f) requires that averments of time, place and special damages shall be specifically stated. 12. Plaintiffs complaint fails to conform to law or rule of court and violates Pa. R. Civ. P. 1028(a)(2) due to Plaintiff's lack of specificity in its averments of time, place and special damages. 13. Plaintiff's general assertion of damages therefore is in violation of Pa. R. Civ. P. 1019(f) and Pa. R. Civ. P. 1028 (a)(2) and renders Defendant unable to properly defend this action. WHEREFORE, Defendant respectfully requests that this Honorable Court dismiss Plaintiff's complaint with prejudice for failure of a pleading to conform to law or rule of court. PRELIMINARY OBJECTION PURSUANT TO PA. R. CIV. P 1028(x)(3) (INSUFFICIENT SPECIFICITY IN A PLEADING) FOR FAILURE TO PROPERLY PLEAD ITEMS OR TIME, PLACE AND SPECIAL DAMAGES PURSUANT TO PA. R. CIV. P. 1019(f) 14. Paragraphs 1 through 13 of Defendant's Preliminary Objections are hereby incorporated as if fully set forth herein. 15. Pa. R. Civ. P. 1019(f) requires that averments of time, place and special damages shall be specifically stated. 16. Plaintiff's complaint lacks sufficient specificity and therefore violates Pa. R. Civ. P. 1028(a)(3) due to Plaintiff's failure to properly plead items or time, place and special damages. 17. Plaintiff's general assertion of damages therefore is in violation of Pa. R. Civ. P. 1019(f) and Pa. R. Civ. P. 1028(a)(3) and renders Defendant unable to properly defend this action. WHEREFORE, Defendant respectfully requests that this Honorable Court dismiss Plaintiff's complaint with prejudice for insufficient specificity in a pleading. PRELIMINARY OBJECTION PURSUANT TO PA. R. CIV. P. 1028(a)(2) (FAILURE OF A PLEADING TO CONFORM TO LAW OR RULE OF COURT) FOR FAILURE TO ATTACH A WRITING PURSUANT TO PA. R. CIV. P. 1019(1) 18. Paragraphs 1 through 17 of Defendant's Preliminary Objections are hereby incorporated as if fully set forth herein. 19. Plaintiff bases its claim against Defendant on a credit agreement creating the account between Defendant and CAPITAL ONE. 20. The "Account Summary" attached to Plaintiff's complaint purports to represent Defendant's Account, but is not a credit agreement and is not signed by the Defendant. 21. Plaintiff has failed to attach any credit agreement or application for a credit agreement made or signed by the Defendant. 22. Pursuant to Pa. R. Civ. P. 1019(i), when a claim is based upon a writing, the pleader must attach a copy of that writing or provide explanation for its absence. 23. To the extent that any credit agreement between Defendant and CAPITAL ONE is written, Plaintiff's complaint fails to comply with Pa. R. Civ. P. 1019(i) in that Plaintiff has failed to attach to its complaint a copy of any such written agreement or any explanation for the absence thereof. 24. Plaintiff's complaint fails to comply to Pa. R. Civ. P. 1028(a)(2) through its failure to attach a writing. WHEREFORE, Defendant respectfully request that this Honorable Court dismiss Plaintiff's Complaint with prejudice for failure to conform to a law or rule of court. PRELIMINARY OBJECTION PURSUANT TO PA. R. CIV. P. 1028(a)(2) (FAILURE OF PLEADING TO CONFORM TO LAW OR RULE OF COURT) FOR FAILURE TO PROPERLY VERIFY PLEADING PURSUANT TO PA. R. CIV. P 1024(c) 25. Paragraphs 1 to 24 of Defendant's Preliminary Objections are hereby incorporated as if fully set herein. 26. Plaintiff's complaint is verified by Jamela Singletary, who is identified as Authorized Agent for Plaintiff. 27. Under Pa. R. Civ. P. 1024(c), a verification must be made by "one or more of the parties filing the pleading unless all the parties (1) lack sufficient knowledge or information, or (2) are outside the jurisdiction of the court and the verification of none of them can be obtained within the time allowed for filing the pleading." 28. Under Pa. R. Civ. P. 1024(c), when the party is a corporation, the verification may be made by an officer of the corporation upon the basis of personal knowledge or information and belief. If not made by an officer, the verification must set forth the relationship of the affiant to the party and the reason why it is made by him instead of an officer. 29. The verification of Plaintiff's complaint fails to conform to Pa. R. Civ. P. 1024(c) because Jamela Singletary does not identify herself as an officer of the corporation or if not an officer, set forth the relationship between the affiant and the Plaintiff, nor the reason why it was made by the affiant and not an officer. 30. Plaintiff's complaint fails to conform to law or a rule of court through its failure to properly verify its pleading. WHEREFORE, Defendant respectfully requests that this Honorable Court dismiss Plaintiff's Complaint with prejudice for failure to conform to a law or rule of court. Respectfully submitted, egal r * 4 Sam* Tlo Date: /S/O,? 401 E. Louther Street Carlisle, PA 17013 (717)243-9400 N. 0 CAPITAL ONE BANK Plaintiff V. MANDI (a.Wa AMANDA) MILLER Defendant IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA : No. 08-1088 CIVIL TERM AFFIDAVIT OF SERVICE BY MAIL I, Grace D' Alo, of MidPenn Legal Services, attorney for the Defendant, Amanda Miller, do hereby swear that I served William T. Molczan with Preliminary Objections to Plaintiff's Complaint on July 3, 2008 by U.S. Mail, to the person and address below: William T. Molczan Weltman, Weinberg & Reis, Co., L.P.A. 2718 Koppers Building 436 Seventh Ave. Pittsburgh, PA 15219 I, Grace D'Alo, verify that the statements made in this Affidavit of Service are true and correct. I understand that false statements herein are subject to the penalties of 18 Pa.C.S. §4904 relatin to unsworn falsification to authorities. Date ZCx1JO Signature ?.. ?` ? C° ?x .? -< IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION CAPITAL ONE BANK, Plaintiff, vs. MANDI MILLER, Defendant No. 08-1088 AMENDED COMPLAINT FILED ON BEHALF OF Plaintiff COUNSEL OF RECORD OF THIS PARTY: Patrick Thomas Woodman, Esquire PA I.D.#34507 Weltman, Weinberg & Reis Co., L.P.A. 1400 Koppers Bldg. 436 Seventh Avenue Pittsburgh, PA 15219 (412) 434-7955 WWR#6143806 IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION CAPITAL ONE BANK Plaintiff VS. MANDI MILLER Defendant Civil Action Noce `"0638 COMPLAINT AND NOTICE TO DEFEND You have been sued in court. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this complaint and notice are served, by entering a written appearance personally or by an attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and a judgment may be entered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCED FEE OR NO FEE. LAWYER REFERRAL SERVICE CUMBERLAND COUNTY BAR ASSOCIATION 32 SOUTH BEDFORD STREET CARLISLE, PA 17013 (717) 249-3166 AMENDED COMPLAINT Plaintiff CAPITAL ONE BANK is a corporation with offices at 15000 CAPITAL ONE DRIVE, RICHMOND, VA 23238. 2. Defendant is an adult individual with a last-known address at 70 LEBO ROAD, CARLISLE, PA 17013. 3. On or about April 29, 2003, Defendant applied for and received a Platinum Visa credit card account issued by Plaintiff bearing account number ************3515. A copy of the application is attached hereto marked as Exhibit "A" and made a part hereof. 4. Defendant was provided with a "Customer Agreement" that contained terms and provisions applicable to Defendant's credit card account. A copy of the Customer Agreement is attached hereto marked as Exhibit "B" and made a part hereof. 5. Defendant made use of said credit card and such use indicates acceptance of the terms and provisions of said Agreement and said account had a balance thereon due and owing to Plaintiff as of January 18, 2008 in the amount of $1248.24. 6. The attached "Customer Agreement" is the agreement that applies to Defendant's account and is one of the writings on which this action is based. 7. The attached "Customer Agreement" states that the customer agrees to its terms by and through the use of the credit card. The attached "Customer Agreement" states that the interest rate to be applied to the account was disclosed when the account holder applied for the credit card account. 9. Plaintiff states that it disclosed the appropriate interest rates to the Defendant when Defendant applied for the credit card account. 10. The attached "Customer Agreement" states that the interest rate to be applied to the account will also be disclosed on the monthly statements to be provided to Defendant. 11. Plaintiff provided monthly statements to Defendant from the time the credit card account was opened until the time the account was closed because of the failure of Defendant to make required payments. See: Exhibit "C" attached hereto and incorporated by reference herein. 12. The balance on the account at the time of the last statement forwarded to Defendant was $874.51. 13. The annual interest rate at that time was 19.80%. 14. Defendant defaulted under the terms and provisions of the account agreement by failing to make payments when due and owing. The entire balance of the account is due and owing upon default per the terms and provisions of the account agreement. 15. Since the date of the last account statement, interest has continued to accrue at the annual percentage rates as stated herein at Paragraph Thirteen (13). 16. Although repeatedly requested to do so by Plaintiff, Defendant has willfully failed and/or refused to pay the balance due to Plaintiff. WHEREFORE, Plaintiff prays for Judgment in its favor and against Defendant Mandi Miller, in the amount of $1608.96 with interest at the legal rate of 19.80% per annum from January 18, 2008, plus costs. THIS IS AN ATTEMPT TO COLLECT A DEBT AND ANY INFORMATION OBTAINED SHALL BE USED FOR THAT PURPOSE. WELTMAN, WEINBERG & REIS, CO., L.P.A. w?-a-?- Patrick Thomas Woodman, Esquire PA I.D.#34507 Weltman, Weinberg & Reis Co., L.P.A. 1400 Koppers Bldg. 436 Seventh Avenue Pittsburgh, PA 15219 (412) 434-7955 WWR#6143806 CUSTOMER AG torte b Capital Cne.m We era pleased to open your credit card account This tenet rombins information abort your acooul. Please read i and fop it br your xis In t>*s Agreement the words you,' yowl and yours ram to each person who eel to appicafoon and b anyone e+se who uses to account in -my way. Each of you e lividuuely and ,potty obigated under this Agreem_r!. The wards Nm Its' and 'our' in CapU One Bank and b sus or assigns We can deby enforrdhig our rights ar this Agreement wtihoul bskV them ng Your Account. You can make purchases and obtain c mh advances Of we leave you that cash advances are an option for your accounQ by wft your rani, account bar. red any account aces dwft [ndudeg Purchase Checks, Corwenhw-e d:3, S.pecW Transfer Checks and other shit dmb) gnat we may send b you. M sire prmtle you wish accord aaass checks, we wvul fel you whal1her 2W wfi be tad as ptrdaes, cwh advances, or speed trausies Ur>tess we fel you off, :veraence tea w it always be treated as cosh adva cm r card of account carrot be used in connecfion wM any Ntemed or Boo gambling sacfions Your card and account may only be used for vaid and fawat purposes. B use. or WbLy someone else fD use, the card or arsou d for arty anpemissible am- you wit be responsible for such use and may be rr q*W to rernburse us and brC.wd Wemafional incorporated or Mesa USA, lnr, as applicable, for al amounts or -res we or toy pay as S result of such impwnissbb use agnee fiat we are not responsible if anyone refuses ID honoryour account. ffyDu do use, your amount. you may cancel I by ca6rng our Cratomer Reams department destroying yon card(s) and amount access checks whin 30 days aW you recabs 2 h Equivalent Trarsacfrons. I cash advances are an opron for your accord, yDu use your accamt to purchase ins that are dre cly corrverilnie to cash. These cash vakaA transactions A be beated as cash advances and will be billed b the rash snce segment of your a=unt Cash equivalent trarsac5ors Include the purchase of harsfer money orders, bet, btfery fickefs, raft gaming ctir and other ender duds orservru7:ss. r Crate Lent You were bid yon craR"*m you opened your account. You may have di lejerd credit fn ft that apply b different segments of ymr axmtmt h as purchases, cash advances, and special irernsiersj. These cratfit finis wil be fled on your periodic statement You agree b make p mdoses or ablam cash mow only Up b the relevant credit fill. We may I i - se or decease your out at any fare, may unit be amour! M is available for cash advances, or may tie cash advances entirely from your account We may loom bamadios an excess xtr ccedl lent. even t these transactions resit in an overiorrT be. and tow actors and fees will be covered by this Agreement. sng Payments. You promise b pay us all amounts due resuifng from the use of your cant', indudng any finance charges and other charges cdue under the leans of this emerd. Payments must be made in U.S. dolam Paymerb made by a negotiable rrra°..rt such as a check o a money order numt be fn a fonm acceptable to us and be n on a U.S. finarncW nsitv5xL We may agoeate payments among the various >..n>s of your account in any way we determine. must pay at lead the mi irrrun amount due by use date rum on your statement Ad a Me payir>°nt lee However, you may pay rrrort than the rraFnrmrm paymerd Dr at balance in fur In any case, finance charges w it confirm b be assessed duui>g Pmiods gnat you carry a balance regardless of whether ur not your statement s a rnk*= payment dire. an adept fate payments or partial payments or checb and money orders marked iart in full or other similar language without being any of Dhr rights under this mwx t including our right b reralve payment in fuL dic Sbtememt Each month you have a balance in your amount we wil send yDu %Trent sbrwrhg al bansaudiou billed b your arzoest during the billing period. The Period Is the rune from me statement dosing date hough and bxhidrg the next nand coding dale. The statement daring date determines the moan of a spemC period. For example, your January billing peiod is ihhe Ming period w1h the lent closing date in January. rn Charge bnfvrmabon. use Period You A have a minimum gram period of 23 days witwut finance d = on churn puicc>asts, new balance bansfers, new special purchases and new am M T you pay ymur total New Balance as shunm on you periodic statement in furl firre br I b be credited by your nett statement ding dam There is no grace n on rash advances and special transfers. In addition, f you did cwt pay the total To balance from the previous billing statement in full and in lane for R b be aedrted by -14 staff closing date, there is no grace perW of any transaction. AD 7uirrg Finance Charge. Transactions which are not subject b a grave period are p red &MM charge as fDODwS: in :adons made during the current biffmg period from the kansac5on dam a bd bransacions and bansacdons made wj1h accunt access cheap from the date ff nsaclim is processed to your account or actions made prirx b the currant bnMng period: from the first ralendN day of the a bftq period. naly. AT you dal cwt pay the New Balance from the prevbm billing period in ful charges continue tD accrue b ymur unpaid batance unil the unpaid balance is To gat: 2L-- daily bal nca for each segment of your account we fake the begi<nmg bft= far each segment and add any roes barL-e is and any I ' 11 a fisaahc1 charge dated on the prevrmus days balipm for that segm W- tlrea subtract any payments or credos palled as of that day tot are atlo d tD 299 segment This gives us the gate dally balance for each d segn>?dyour aeecourt. However, I you Paid the New Balance shunum on your preumrs in furl for H your New Balance was; zero or a oredot amount), new, which POdb your purchase or spacdpurdmss segnenis are tm(addrdmthe d* babWM To oafs your total finance charge, mulk* your average daily balance by Am d*l? raft and by tin number of days in the bSeng pe&& Due in room 5, 9 cc a slaty base, then: may be a sight variance between this rafr»to? and the amount of finance charge actu assumed. F. Cm* Fem If a cash advance fee apples fo your accost, you were told in k9WM you op. ed your account The W YA be charged eadn fire yon abbb a cash advance and wil be added to the Cash advance segment of )'w a=mt and WE Mduce yon Mailable M& The amount of the cash a horn be wit W added b other finance charges on your periodic slawnerd for the pm m a d salculafng the annual pe=wfte rate dscosad there. This may - the aamd perter bge rata discoed on your statement to be greafa tluaa to awned percentage rate that was disclosed b you when you op?ymrauomnR S. TwFwwyR?on in Finance Charge We reserve the right to not assess any arafftnae c haeges for arty given b&V period. Dffiw Fees and Charges. The b1c& ng fem may be billed led 1D the purchase segnsmt d your aexrsnt, unless otherwise spaded, in every bring pariod in whim tley appityc ? payrnent fee if we dD not receive yDur payment in lime for i b be L>2 d by The filDwig statement dosing dam; mwfi nt fee I your accamd &ra ny mynerst Of you accounQ gxs or stays above any femporanly or y assigned amid lend, even I we approved the weriunit amount, at any Noe dorang to billing cycle (regardless of W wow you went ov&d as a msidtda hansack6% finance charge, or any other ice or chargag returned check ? bhpu? every time a check is returned b us for any reason, or if we carrhoILamoryour accourd access via for any reason; and copyn charges for copes of trarmadDns or staternehts unless required for brig nsdi? These fees and charges will not be assessed t your billing address sm iii Puerto Rico when your account was opened. The fee and dares a>etrII +rs roe disclosed b you when you Dpented your a?L If any of t? im or s3oWes am changed subseque?rt b yon account apenlog. you wff be ahised of tie new amrimt We reserve the right b waive these fetes wh?mutp>mclsof$cai'io? tin yes. Aft Fez.. I your account has a membership fee, I was dsdosed tin you sbm you owed your account The fee wN be billed m t;e pu chase segmevst of your asxvurrt Craft Swears hdDnnatiorL You agree That we may obtain your aedd ihfamefte horn Smelt r WtV agencies at any fine for the purposes of 9 ? =A PNb, n3cagmg your account and considering you fox nm oars and programs. Fuhn Offers The teams of any future offer will be dsdosed b you at the firm the oiler -s made If you accept an offer; the terms A becxne effective itue j centres oltien&e specified in the offer. Defend. We my consider you b be in dehA under Isis Agreemet it (a) you fait b pay to ma>i um payment on fine, (b) you exceed your aedd ka or (c) yMU pay use VA tracts that are returned for any reason To the extes! pemhitted j... by fair, you may also be in detaul under fn's Agreement it (f) you violate any dam no the afierfesrrrs of ft Agreement, or any of fhe terms of any other agreement ells is cr any of or afflial?s. or m you made any fake or e>iskadigrm sblemr? on your appeafion, or (3) bankruptcy or other hrsolve??( proe?ngs ale free d by you or against you. After you are i i > k atlerure ry'ueyon arty notice of or right b an the d=..fad If required lawn may H I yaer acwurd from Herr transactions, or close your account andW emend' 1111 papwd of the enfre outstanding balanm b, addition, as a result ou€ Lou d? your mrrun um payment may increase without advance GL the radr3dperuobed by law, you agree to pay al court c=ts and cDbcGon e pesos teamed by us in fie coeeclon of any amount you we us under Ibis ram ltrym default and we refer your account for cvtfec%n to an attorney who 1; nd nor saWW empbyee, to the extent permitted by law. you agree a ay reasor? aftmeys' fees. You also agree to pay any rends we may incur retracing your cads, including any casts we may incur by haying your a out pied ore a roestiirled ist on Cbse Yaw Accousnt You can regUest to dme your ar mw4 by calling Ctisboer l?rs department YDu must desivy al cards and account ices ca 'r E 25 praanlhor¢ad billing arrangements, and crease using yore acmmwL gymr do not cancel preautsorized billing arrangements, we wig u?nsirer receipt of a charge yam authorf afion b reopen your arxDUnt Addifmmfff ycwrra=omst will not be closed urd you pay al amounts you owe w*mm,m any LansacOOM you have adtortzed, finance charges, fate T?? ,.ten, ?.n?,.m..,.n.o.•.y „a.?, u.e.? ?....• y.e„a ?....,, ,......J ,.?.........,... S. Acaadng Fr-arrce Charge. Transactions which are not subject b a grace period are Ba ;S-.-ee Tina charge as follows: •Trauzsactions made during the current billing period: from the transaction date. -Undated trarmacfrons and transactions made with account access chi from the date the tfanSaC!iDn is Progssed to your account_ .Transactions made prior to the current billing period: from the first calendar day of the current biting period. Addi5ona5l, t you did not pay ft New Balance from ft previous bilfvrg. period in full, finance charges continue to accrue to your unpaid balance un9 the unpaid balance is paid in fuL This means that you may still owe finance charges, even I You pay the entire h w Balance indicated on the front of your statement by the next statement closing date, but dal not do sD for the previous monfi. Unpaid finance charges are added to the applicable segment of your account C. hYflnlmurn Fr wx;e Charge. For each billing period that your accotvd is m bjed to a finance charge, a ffk* lum total finance charge of $D.5D wit be imposed If the total finance charge resulfirg from the application of your periodic rate(s) is less than PM, we will subtract tiiaf amount from the $D-5D minimum and the difference wig be billed b the purchase segment of your account. D. Periodic Rales We determine the daily periodic ride by diuiduV the annual percentage rate by 365 and rorndmg it to the nearest 1/1 ODADDI h of 1 %. The rate may be ditbrent for each segment of your account (e.g., cash advance, purcdhase, special purchase, and special transfer S applicable for your account). You were told the dally periodic rate(s) when you opened your account and A appears on your statement E. Cakula& France Charge. Finance charge its cakarl3bd by multiplying the dally balance of each segment of your account (e g., cash advance, purdiase, special transfer, and . sped pum base) by the corresponding daily periodic rate(s) that has been previously disclosed to you. At the and of each day during the billing period, we apply the defy periodic rate for each segment of your account b the d* balance of each segment Then at the end of the blMM period, we add up the results of these dally calculations to arrive at your pe bcfiic finance charge for each segment. We add up the results from each segment to arrive at the total periodic finance charge for your account =_ennert and/or terriporariiy or Pemtanentty suspend Your 913dt privileges. This udes, but is not bTADd to, situations where you have violated this Agreement orwhere have reason to doubt your creditv+orthirnt s. You obligafmars under this Agreement fire after Your rights to obtain credit have Wier terminated or suspended. We may y in enforcirng our rights under the who is not our satariad employee, to the ext°_rnt permlted by taw, you agree to pay reasonable attorneys' fees. You also agr a to pay any cysts we may incur in refrLmm g your cards, including any costs we may incur by having your account placed on a restricted Fist ff You Close Your Account You can request ID dose your account by calling ,_Rt1Lf met RelationsJeparbnant You must destroy all cards and account access cheer, cancel all pre-au6orized buffing arrangemenrs, End curse using your acw nL If you do not cancel preaullmrizad billing arangamsnts, we wo uotnsidar racWpt of a charge your aulhoriza5on to reopen your acccunL Additionally, your account will not be dosed until you pay all amounts you owe us mududung: any transactions you have authorized, finance charges, late payrrienf fees, overfrrhti fees, returned chat; fees, cash advance fees and any ofhur fees assessed to your acumunL You are responsible for them amounts whether they appear on your amount at the Sane you request to dose the account or fumy are incurred subsequent b your request to dose the account This may result in charges appearing on your account after you have requested the account b be dosed or the reopening of your account 8 d has already been dosed. For example, S you authorized a purchas=e from a marci and and we receive f ha transaction from the merchant after your account has bewh dosed, your accout wig be reopened, the amount of the charge will be added to your ac=K and you will be responsible for payTrreni If there is a membership be for your account the fee will continue to be charged, to the extent permitted by law, until Ere account balance has been paid in full as defined above. If you want to stop an auBwri ed user's access to your account you must can our Cusbrnsr Relations department and destroy the users card (t any) and any account access chenca he or she may have:. II you are unable to destroy that persmrs card and account access checfs, and you call our Curstoaff Relations department b dose your account your account will be dosed and both you and ft joint cardblder. S any, may apply fw a new account. If we dose the account, you and the joint cardholder, S any, will still be liable, individually and together, for al amounts charged to your account. If We Cancel Your Account or Suspend Credit Privileges. We may at any time, with or without cause and with or withoul advance notice, terminate ft / First 3 months half-price 97* ,month; $9.Wam. thereafter =FREE Accelerator' .1 rw atoe ao 0er fal wanes SIGN UP TODAY! ' 1-877-778-1207 Mention Offer Code: OPAL Or visit www.peoplopc.com/go/opal Cap#al oW Account S Prevtaus Balance 500 Payments, Credits and Adjustments $376.27 Transactions $76629 Finance Charges S.00 New Balance $390.02 Minimum Amount Due 511.00 Payment Due Date July 15, 2003 Total Creak Line $500 Total Available Credit $109.98 Credit Line for Cash $500 Available Creak for Cash $109.98 At your service To all Cwtomer Rdatiow or to report a last w stden art: 1-800-955-1070 For free online aeeo wt swig and special owto offers, log on to•. -eapitalone.eom Send Payments to: Attn: Remittance Procesing Capital One Service P.O. Box 85147 Richmond, VA 21276 Send letV!ue to: Capital One Services P.O. Box $5015 Richmond, VA 23255-5015 peoplepc- online u A better way to Intemet. PeoplePC Online offers the features you would expect from higher-priced Internet Service Providers at half price for the first 3 months! ® Email Virus Protection la Pop-Up BlockerTM ?j Spam Controls ® Smart Dialer ®? More Email Addresses ® CO Internet Call Waiting PLATINUM VISA ACCOUNT MAY 16 - JUN 15, 2003 4862-3623-2057-3515 Page 1 of 2 Payments, Credits and Adjustments 1 06 JUN FRAUD ADJUSTMENT - PURCHASE $52.92- 2 06 JUN FRAUD ADJUSTMENT - PURCHASE 27.55- 3 06 JUN FRAUD ADJUSTMENT - PURCHASE 58.17- 4 06 JUN FRAUD ADJUSTMENT - PURCHASE 76.00- 5 06 JUN FRAUD ADJUSTMENT - PURCHASE 14.75- 6 06 JUN FRAUD ADJUSTMENT - PURCHASE 8.94- 7 06 JUN ADJ- PURCHASE - FINANCE CHARGE .16- 8 07 JUN FRAUD ADJUSTMENT - PURCHASE 9.34- 9 07JUN FRAUD ADJUSTMENT -PURCHASE 59.89- 10 07 JUN FRAUD ADJUSTMENT - PURCHASE 36.57- 11 07 JUN FRAUD ADJUSTMENT - PURCHASE 31.98- Transactions 12 02 JUN CARLISLE STEAKHOUSE CARLISLE PA $5.98 13 03 JUN SUBWAY # 26369 CARLISLE PA 4.65 14 03 JUN REGAL NAILS CARLISLE PA 76.00 15 03 JUN DELI CREATIONS CARLISLE PA 27.55 16 03 JUN TEXACO INC 14151364942 CARLISLE PA 8.94 17 03 JUN EXXONMOBIL75 29674793 CARLISLE PA 58.17 18 03 JUN WALMART #2574 CARLISLE PA 52.92 19 04 JUN DELI CREATIONS CARLISLE PA 14.75 20 04 JUN EB GAMES #2789 CARLISLE PA 31.98 21 04 JUN EXXONMOBIL75 92010214 CARLISLE PA 9.34 22 04 JUN EXXONMOBIL75 29674793 CARLISLE PA 59.89 23 04 JUN CHENS KING BUFFET INC CARLISLE PA 36.57 24 11 JUN FRAUD ADJUSTMENT - PURCHASE 52.92 25 11 JUN FRAUD ADJUSTMENT - PURCHASE 76.00 26 11 JUN FRAUD ADJUSTMENT - PURCHASE 58.17 27 11 JUN FRAUD ADJUSTMENT - PURCHASE 8.94 28 11 JUN FRAUD ADJUSTMENT - PURCHASE 36.57 Finance Charges Please sa reverselddo* Important information Bdmve- Periods ??as?;,,g ? ?dto iIPR PURCHASES CASH 8.00 .05425% 3.00 .05425% 19.80% 8.00 19.80% 8.00 ANNUAL PERCENTAGE RATE applied this period 0.00% PLEASE RETURN PORTION BELOW WITH PAYMENT. C21piftl ow 0000000 0 4862362320573515 15 0390020000000011003 New Balance $390.02 Minimum Amount Due $11.00 Payment Due Date July 15, 2003 Total enclosed $ Account Number. 4862-3623-2057-3515 Puorep.intmir??rr? .-Maa?,.k?n,><,:yu a.arr6?a? stmt Apt ! City. S.. ZIP Ham, Phone Altamate Phone #9016645608401514# MAIL ID NUMBER Capital One Bank MANDI MILLER PO. Box 85147 us11n1 m 177 OAKHILL RD R . ichmond, VA 23276 N CARLISLE PA 17013-8929 qtr.t.et..tte?t??ttt?t??tt??rn??tte??t?tt tW#'t?IT ° ? ?ttt???tet....eeett..et??t..r.....tete.t..t.e..t.t..era.e...t. Plea. -4teyo aaoant r dW - money order made payable to Capita One Bank and mail in the endarrd rnve/dOr. I / ?? peopleph- online u A better way to Intemet. UNLIMITED INTERNET ACCESS SIGN UP TODAY! 1-877-778-1207 Mention Offer Code: OPAL Or visit www.peoplopc.corrt/go%opal a. grass fire. You will have -a minimum grace pedod of 25 days wahor finance, charge on row pudreee, new balrres trarrkn, row apetlY padraee rd row odor drapes if Vat psy Your real 'New Balance', In aocadarm wIM ttr Yrpamrd Notice for payments bebw, and In taro for It to be cnsdioed by your Ietd stattlmant closing duos. Them is ro grace perlod on cash advances and species trmdas. h addiden, them a - trace period on cry tares tton if you do not pay the local 'Nm b. Ar,esing FYnerms charge. Trarrwtlar vdilc h are rot fiom?tlr dam of?yhr, v?arhaacUorl?horru thethine da?tlr1) 3 O I f 1 N botnalk youu u? balarm uTM ntil tM? ?is paid to s1. This mere that you rarelyy sag owe arenas charges, even if you Pay to andm New Bstanhca hdrated as the front of Ysur auterrurt by the nine slsremat deeI n dem, but did not do so for tie gte`iers Torah. W%pee orerce charges are .teed to dray esiFrtera of yar Account. t G rn*d r Fhmw Otrgs. Far eadn blRq period that e M1rtm deter • ntYimm your account Is wiiect to recd F244NCEdhCeltf?AadrKeisEttlotfkn0gc.6o veal bbeppkYntp?ord. If the total finance from the Periodic ram(s) Is than eO60, vv a vM subtract tMt mount flan the 40.50 maimm and the diffore ree vM M tilted ta eptadnsae se?rw? of yov accent. td. Traprrthy R any Ran" Wh. We ro r M the tiyd no net amems n rea atyr" M Arhroe charges for am/ t7vm PeoplePC is eddy responsible for this offer, and is not alfAaled with Capital One. Capital One does not provide, endorse or guarantee, and is not alAlsled with, any product or service alwwn here. Any trademarks mentioned herein are eddy owed by the respective amity. All rights reserved. By responding to this offer, you may be communicating information about yourself to the company Nret provides this product - for example, that you are a capital One customer. 'PeoploPC Accelerated: First 3 months of service are bled at 54.97 a month; $9.95 a month thereafter. 12-month commitment required for PwplePC Accelerated Monthto-Month pdcig with no ham commitment is $14.95 for PeoplePC Accelerated; $9.95 for PeoplePC Onine wilhout accelerator technology. Offer evailable to new dakp subscribes at Imsl 18 years of age and may not be redeemed wrath any other offer. Offer subject to change at any time. Phone technical support available for $1.95 per minute. fWdl PeoplePC Online Accelerated, certain Web page tart and graphics will bad faster whirl compared to standard dial-up internal service Actors! rtsub may very. Service net avelsble in all areas. Access fees, taws and other fees ant restrictions may apply. Phone technical support available for $1.95 per minute. For quedbA call tot-free at 1.888-5TRYNOW. CM PeopePc Inc. PeoplePC Odes and hie Peo*K Logo are registered badenarks of PeoplePC, Inc. Tradernarks are propeaes of their respective owners. NI Rob Reserved. Service not available in al area. Access fees, taxes, and other tees end restrictions may apply Telephone tog charges may apply, even during trial periods. You are responsible for ddaMning whether a cal to one of our access numbers will result in telephone tog charges. Access may be limited, especially during fares of peak usage. ad-up members may be charged at Psopld'Cs decretlon. Commuous use slbjara to timeout procedures N use is subleet to PeoplePC Onine's Services Agreement and Acceptable Use Policy. 56K is the maximum speed of service; actual speed may vary. 0 2006 Peoplen Inc. All Rights Reserved. PeWlePC Online and its logos are trademarks of PsoplePC in the U.S. and other countries 0 2006 Capital One Services, Inc. Capital One is a federally registered service mark AN rights reserved. hitting pmlotl covered by lints statement, we use Fro beginning balance of each segnhan each day, add any new transactions to asdr segment and subtract any pymems or credits. (if the coda N appa+n m the imm of Ws statement near to 'BYanco Pam Applied To,' we also subtract any uwrfdd ananos charge Included in the balance a of each -"MGM. lfnan, vile am up.,all the This gives us the dally balance of each W by the mbsr of dent assns pa. This g st hma us the a duly bdan..r of each segment. 3. Ara.sl it" Raise (APPi. a. The Form 'Men! Pe1CMltege Pate' may appear as APP" «h she from of this rtatrment. b. If the code P (Prime), L 43-mho. UBOR), C (Certificate of OePod11, « S (Bratcand Prime) appears ah the bad of tli stat rod to the periods mes(s), the periodic rates and ANNUAL PERCBRAOE RATES may wry gArm may increase "deorsase based on the stated odor, as tared in The Wag Sarmt .!corral, Ptue tM maaDn =cta ly disclosed to you These dtrga? vAl be ve - ere sort day of your bike period covered by yea Peioic KKarem wv*V c. It the code u tYDmel, v il- LF-M OF V -mw. UWR Repriced MOW" appeam on the hunt of yea statement red to yne padodc mt*' the oedodc rat" ant "oahd? ANaIAL PERCEMAGE TES may wry mamliy ndmay inerom « dec.- based o t the sated hdieem, " land h TM Waa Sheaf Jann4 plus the mebn preMasly die lamed to you. These car gee VA to effectlw on the amt d+Y of yaw blhhp POW each month. 4. Afawres of I" Ovarlrhna and Rruenad payment I-. You seed" via be areeaed no mom then two of the m" listed hem that oceu during any being period. Under the dgbt to teams of you customer pme.ern, - Fees- the wave or not to arse" any face wlthou Prior -dae"en to =w- walWg ou light to assess the same or dmNar ter time. b. Yrr front of If a membership o tea u Mw 30 appears an 1M horn this statement, days horn stem is ht was eared to you to avoid payhV ne the fee F haw such fee crodited to you of you cra yam account. to to haw ant weyocent. During W. s period, were. you may canmam m od ore Yoe account hating to Pay ye memyus hiby fee. To caned you account, you roust ut and fwuyboyaW ONew Balance' in full (excluding to mamDatwp me) prior to the and of the thirty day period. 8. N You came Your Ar,r,eKl. You can mWw to dorm =account by ca" our Customer Relations and -cound em. Ycu must ,annoy your cnediF Fixed d billing, accent souse checks, u r,cd as You n billing, cnh and caarm your accedant. If you 6. i not corrider preautirmized receipt amargemants, we. w(a do receipt of of a a charge your autlerizatlan to reopen your account. Addtl eroay, your account veil not be dosed until Vw pay an amo nm you owe u indudng: any =7=1t ve zed, charges, peer roes, rammed DFrMern fees, dash advance fees and any atlter des aasos ar to you eccorrs. You are reaporWble for these Far Ounce wiaaher they appear on your aceaan at the time you recluse, to duos the attar[ " d" an Incurred subsequent to your fKrest m doea the accoud. TNs may result In ehamer anneadro on -, account after you have acman if it has already been dosed. For example, if you Mhorizsd a pudnae from a mKdwx and ws mestve the transaction flan the nnerdhent after Ysur at couw has been eloaed, ymu aecont veal be neopared, the sleet of the drrQa_wi be added m your accoua, and yyowu ve?al be rsgarwe for psyrrwu. If them b e merreralip fee for your arrant, the fos we cansinae m be dutbirre Irrmd, m the been MPpanittetl by mw, tad! w. aocaw Yd in flit as dented above. 7.Ui? Year Ar,ws. sch cad" Account canna be uedfh rn.hsdlon web any interne[ gemWktg trarroarctions. 8. NMI. About F7aeYai clralr carwYat When you u s*k!`k: dm ban your dreeot to make a ahrtkro m door= ars, ssapda transfer rrar horn V" bw* aamtm «m When - use Whmnrrtlafrom yyoou . check dMtlt to ms 4 de ctio is fund trader, soda may be haitldravn from you bank account as rot se the same day we receive you anad == mesiw you check back from BIWNG RIGHTS SUMMARY (tin case of Emom Or cuesdote About Year Bag it you dr" your bill te wrap, or If you reed more a Infomatlon on a trarreetim or bill, vents to u on sepemm sheet as soon as l; 11 at the address for =11" ef. on the tmnt of this Katement. We must hear from you ro m" =m" 80 days after we From you the amt ion ca%ch ye problem appeared. You can call cut, Customer Relations number, but doing so wig net preserve your right, In you terms, give u the Idlowlrg fobmatlem you name and account nubs, IM dollar amount of she suspected arror, a description of the error and an ngaanation, if pose- , Kwfhy you behave there is an Favor: or if you teed mom Information. a dreripthon of the hem you am urea stout. Youvdoogottlhave to pay arry mourd vuo es It but are etch In tad tout pens khof your Wf that ace not In gtmdoo. WNb ve ynvenlgsle you wo umet report yeu ere =:x, m "rotor any l0 cdect the "oast you qustlon. 4,t Species Rule For Credit Card RachaM If you haw a pFdA= with the quality of Property or rmMoes yet you yhh a credit cad and you Mw tiled h tattle ta coarser. ye problem v4th the merchant, you may haw the sighs net to pay the mmaltig amain due on the prapeFly or services. You haw this pmtaetlenanad M,-== - psipe was more yen OF se of f rnada v"in hNn too mim your malfrg oddayour home Kam er. (If vve awn or spares the merchant, or if we. marled. you the advetternant for the property or seo sir. al Purchases are coveted ropeMerm arm or toraym of purcheaeJ Please rememhar ta elfin al corresponds- t Does not aONy to mnsrtmar non-cm& wet accounts t Does rot apply to burl sat ron-credit cord "corons privacy protection: ave our red service mark of Capital ma reserved. s 2003 o1113LBAK 2. Average Way listener, 1 Now Prdw 1. a, Finance chargo is cstaiKad by KUrlply1rg the daily balance of each segment of You account (e.g., cash advance, pucaae, special card", and epedst pudhaae) p daily peatedic M&W that has been by 1M cor pmWo rely Aidor,sdf OF you At to and of each day AaGq the bMkq peried, we apply the stag pamAa me for each eeQ,ternr d' yen axaatt m tlr bdmcs Of sKh Frborno t Than K the end of Ace period we. add w Use reerior ors:f tlerm daily calculations m arrive K maim from bach dr sagment m arrive, at tow periodic thanes drags for your arrant To OK du deny hstence for each segment of you accost, we take do br,?a?w balance d for e dpeoadiche ? Ladd wry row n the ey eaam calculated a days balrra for dot sagr ass. We then subtract any to Uuse mor - ere. This gjw Fare tiro separate daily belel for "din ssgrrent of you a..a," Hawawr, If you Daid the hbw Belehce slhovrn - yar prevfole rrmanrm h aril (" If you new be enc a wee zero or a credit smmas), raw trerwYforo vvlich poor ta you purchase or special purchase ssgnants am not added to the dally b lances. We caloisoe the & m cep dsly bstanc?e by adding so the duly bslehces tog alas and tividig the rm by to reenter of the days h the anal bMV cycle. To calculate you total enhance drrye, narthpfy Y%awsmge ddy Wlohce, by the pr tare ma.lkg on a daily bawsf thdays In the em trey bbe e? eight wcrhr-rqe between this calculation end the amount of 6. If the c c Z scasly a arode la or N appaem iereretl. ye. from of this statement _ race ta'Bdroe Raw Applied To: we. multiply the 12951S Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please allow at least five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. saa Capital0ne Your Credit Future Is In Your Hands what's in your wallet?- Capital One* wants to give you all the help we can in managing your finances. To make the most of your time and money, take the following steps to maintain your good credit. CHECK IT: Review your credit report at least once a year to check for errors or fraudulent activity. FIX IT: Contact the credit bureaus and credit card providers to correct mistakes on your credit report. USE IT: Demonstrate wise use of credit. Make purchases regularly and pay your account on time. WATCH IT: Maintain good credit by keeping your balance under the credit limit and pay your bills on time. CONTROL IT: Moderation is key. Don't max out your credit. l 9W1101 Capifa1CW PLATINUM VISA ACCOUNT MAY 16 - JUN 15, 2003 4862-3623-2057-3515 Page 2 of 2 Account Summary 29 it JUN FRAUD ADJUSTMENT - PURCHASE 14.75 30 11 JUN FRAUD ADJUSTMENT - PURCHASE 59.89 Balance Previous Balance ?? 31 11JUN FRAUD ADJUSTMENT - PURCHASE 55 redits and Adjustments Paym f 2 11 JUN FRAUD ADJUSTMENT - PURCHASE 27. 3 Transactions 7?9 33 11 JUN FRAUD ADJUSTMENT - PURCHASE 31.98 Finance Charges 6.pp 34 15 JUN PAYMENT PROTECTION 1-888-527-6904 3.44 New Balance Minimum Amount Due $390.02 $11.00 Thank you for enrolling to CaSital One's Payment Protection Plan. Your premium will be conveniently billed d b l If h i Payment Due Date July 15, 2003 ons ance. you ave any quest ing account a to your Capital One credit car based on your month-en please call the customer service number listed above in the transactions section of your statement Total Credit Line Total Available Credit $500 $109.98 As a valued Capital One customer we want you to know that your account number has changed' After you Credit Line for Cash $500 activate your new card, you will need to give your new account number to those merchants with whom you Available Credit for Cash $109.99 have set up automatic billing. This will ensure that the payments you have arranged will continue to be billed directly to your Capital One card, saving you time and money on postage. Once again, thank you for choosing Capital One. At your service To aU Customer Relations or to report a lint or eAm m&- 1-NO-955-7070 For fm online -ant serrta and special outcmer Zen, log on to: www.npitalona.com Send pa7mmts to: Smd ingd is t.- Attn: Remittance P-ening Capital One Se.. Capital one sa ian P.O. Boa 15147 P.O. Box 85015 Richmond, VA 13176 Richmond, VA 23285-5015 N b N PLEASE RETURN PORTION BELOW WITH PAYMENT. C 0- --I ilwo a 0000000 0 4862362320573515 15 0390020000000011003 New Balance $390.02 Minimum Amount Due $11.00 Payment Due Date July 15, 2003 Total enclosed $ Account Number. 4862-3623-2057-3515 PGauprusea?ndcJdrsr? e-n?r?,e?roa.a?sr ararat*i? So- Apr. / City Sure ZIP Home Pb- Altemsu Phone Z-dAddme Capital One Bank P.O. Box 85147 Richmond, VA 23276 #9016645608401514# MAIL ID NUMBER MANDI MILLER 177 OAKHILL RD CARLISLE PA 17013-8929 Pleare writeyo o nt number on your &W a mmmy mdn wade fayab1e to Capital OwB=h and mail in the endared envdom CapitalCW what's in your wallet?" The steps to maintain your good credit am provided by Capital One. In conjunction rdth Consumer Action (www.coraumer dlomorgi. O soot Captal One Services, Inc Capita( One is n federally registered service mark. NI rights reserved. aaaaaal aaata? aaaaa? ti ti aaaaaar S 129515 Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please allow at least five l5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. CM ~77w- • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • AchieNing life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. 002 002-1001 CapitalQW Account S Previous Balance $390.02 Payments, Credits and Adjustments $.00 Transactions $178.79 Finance Charges $7.46 New Balance $57627 Minimum Amount Due $7627 Payment Due Date August 15, 2003 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourservice To tali C,Mama Rehtiona w to report a lw or stolm cad: 1-800-955-7070 For free online -int service and sp6cw customs offem, log on to: www.npitalone.com Sind proems to: Sind lnquida to: Attn: Remittance Prorosing Capital One S-im CaPiw One Semen P.O. Box 85147 P.O. Bo: 85015 R16.-d, VA 21276 Richmond, VA 23285-5015 Important Account Information Did you know that you can pay offyour other cud balances by using our balance transfer program? You can use our balance transfer program to transfer credit ruds, department store and gas cards, student loans, personal toads or even auto loans up to your available credit limit Just call the number on the back of your card. PLATINUM VISA ACCOUNT JUN 16 - JUL 15, 2003 4862-3623-2057-3515 Page 1 of 1 Payments Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this statement. If you have already made your payment, please accept our thanks. Transactions 1 01 JUL CARLISLE STEAKHOUSE CARLISLE PA $4.39 2 01 JUL KMART 00077461 CARLISLE PA 16.90 3 01 JUL FASHION BUG #3587 CARLISLE PA 7.48 4 02 JUL CARLISLE STEAKHOUSE CARLISLE PA 2.11 5 02 JUL PIZZA HUT 1006 CARLISLE PA 26.87 6 03 JUL 0263 SHEETZ 00002634 CARLISLE PA 14.28 7 03 JUL HOLIDAY HAIR INC # 315 CARLISLE PA 44.00 8 o4 JUL OVERLIMIT FEE 29.00 9 15 JUL PAST DUE FEE 29.00 10 15 JUL PAYMENT PROTECTION 1-888-527-6904 4.76 You were assessed a past due fee of $29.00 on 07/15/2003 because your minimum payment was not received by the d ue date of 07115/2003. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pharr tee reverierr kfir important infffmattr oonn Rd-e rink + . s Pena;' Com ?` ? gopfrdta lilr AP rde R PURCHASES $458.08 .05425% 19.80% $7.46 CASH $.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. Capita1ow 0000000 0 4862362320573515 15 0576270000000076271 New Balance $57627 Minimum Amount Due $7627 Payment Due Due August 15, 2003 Total enclosed $ l Account Number. 4862-3623-2057-3515 Pkaap.iat araif daJdeua rma?oSmrarr bd aAgKw K.4i k skue Apt # aty S.W ZIP Home Pyre Alwam Phone PmsilAdd- #9019745608401519# MAIL ID NUMBER Capital One Bank m MANDI MILLER P.O. Box 85147 irlnlultlult??utll ,., 177 OAKHILL RD Richmond, VA 23276 CARLISLE PA 17013-8929 LdtltrlLrrLUrttIrlLJLrdlrttlltrrlLnl6ul6rtllIII Lrdlhrrlll...... LLr1r61ttrddLLJrtdLrdJLd Poore witeym amount number m ymv dmd or money order made payable to Capital One Bank and mail in 11m cnrlwed envelope. r aNah? O i o t ? I 1. H- To Avoid A Fb-. Charge. t a. erase Paried. You .111 have a minimum grace pedod of 26 dap vAdau fiance things an new phrdrs w, new balance tramderseyrow special purchases and rew other chargea If acconl? witln thee your told 'Nev" Impestam N Bedew a bb., sotanars and in dire for it to be credited by your, rnow closing s %dew Them Is no ort, cash el awwra. In = 1. gsce period on any trara.non if you do not pay the tarr'New GWra' b. Aa..Ang Fblree Chrga. Twn ..dare vvli h am not dn?Um date of-the trarn.acUornfrorrh awe ;d.- va saCrlon is procured to you Account or 3) from the amt cslorda day of the aurora bEw period. AdditlaWly, IIfiyahup did not pay the 'Nave Sdree from the prevlue P-W balance uifil the u ?pdd ? Is paid In ful yo your unpaid l. This wear that you cry tt7 owe finance charges, even if you pad she amen New adrnn Id-tad on do from of you steremers by the raw statemem: closing data, but did not do so ter the previous nmMh. Urlpdd Mw dergas am added to tl aaprsaa a gist Aorara. t c. hamhbraas Fimrea car . aacll clang pedod Out gist account M sue)ect to a finance charge, ¦ wIr&r an tool FNMCE G14103E of $0.60 Will be Imposed If the told 1lnarnra Wrpe randdr from Urea of your amours Imm the 40 dmminlea n?60and the dffe veto, vA be Weed m tha pudeas of yon account. t d. Tea parry Raduatirh F? C=: We reserve fie dgint l hood- any or M fl- capes for ary Oven 2. Average Dag(r Wrw IYwtdng Naw Prdsomal. a. Finance surge is calWated 6y nnidpt*V the daily balance of each eapraa of your account (e.., cash advanco, phadeas, special transfer, and .pedal purchase) by the p daily periodic rae(d that has been pmriaaly didosed to you At the and of each day dkalq de 6M4hN period, we apply the daily pebdc rote or each sa0ra. a your accent m the balarnee of each the rani. of nd sites eduly crs?tlats to r live at yuap ? h-0 for soch We r ==;d' ?ae{je% ad s. rho tad periodic for gist aloaaa. To got the denyy balanoe for each sepmem of pv acmurs, we take tha beglriq balance for each seg era and add ny row rerwedar and by t for finance chargae W calculated on the .brad rphayNae P.Ymrama a credit* hosed as of art by diet .m alorared m that regatta. This gives u the soparam cony balarmce j::4 M sapoaa a you aashM. Fhovvever, If you the Belrnos shown nm Your pmvlaa atatarmen[ In (« It ywr row balance ores zee a a credit mane, now traarctbro wbl h pea m you prdhase a special - not added m the doity balances. We ea oia?te fell average dsly bYirnmby addinl dV bslaress together and taNdirnl the am by 1. r.srrber of Wlkmg covered by this statement, vro take the behaves of each sewman each day, add my new traroactiorn to aadh 88ro H and rbU d any ymems « credits. at the code N appears an tM from of this s e nom next to 'Balanoe Rate Applied To: we rise subtract arty ulpsid fmtce charge YrAtlsd in tha balance of each segnem.l This gives u tha tidy baWloe of each sepnmt. Then, vas add up all the dslyy Manses for each sepne n for the MMV pealed and d1Nb by 0. WW rsmGr of dsp In the bµq period. Thb glw u the averar dally balce at each sepnert. 3. Amin Baeran (APRI• a. The ism 'Annual Percemags Rate' may appear as APR' w the free of ors statemaht b. If the code P (Pdme), L (3-mo. 1.10010, C (Confiscate of DeomM. or S Mmkcaid prime) apoeam on the from of rates and eamaparhare ArafAL YkflttNI Alto M l l3 may vary q.nedy old may Increase or decease Geed an the saved kdcas, as found in The Walt Street Jisum( plus the margin ggaWy dhcosed to you Than hull be ve m the 1111 day of your 'l0 =Downed by V. pedodic au trim[ atdrv in Ums mambo Jrarsry, Apr1 ,h/y and October. c. If the code D IPrkne), F (info. UBOW « 0 13-mo. LIBOR Rwdcod Monthly) appears on the from of you AAPE;MAOE AER c c "a' ry fonrld n` TThl wad deemose bond S &V& JaMeat, plus any disclosed to you. Than changes n the first day of your WNing period 4. Awnmra of Low, Ovrtkns and Rbffnd payment Few. Your account vM be assesrd no more than tvo of the tees listed haro the occur during any b1QkV period. Under the tt... or your ..tamer egreanarn, we mrrve the right to vinive or not to asseae any for vAthout prior notification to yw without waiving our rightto aeeeas the same or similar fees at s fetar timo. 6.7RrhwvArq tau AoaaM. If . nnariersnp in appears an she tram of wa naemari, you ve 30 dap Iron dha date wa ratemem was m'.h o to you to avoid payirq the fee or to have such too cradled to you if you cancel your account. During this period, you may comkate to 090M accarht witleut having m pay tha membership foe. To cancel you account, you rout notify u by calling our Customer Relotiou Departmem and =r 'New Balace' in full (excludrp the .m fee) prior to the end of the thi"y pedod. 8. N You Cfeee Your A.-ot. You can request to dwe yyo«uwr accent by calling our Glrmmer Relalorre DepaM11%. You mhrt baroy your Credit card(s) and exam caas daub, cerncal eel preaudertzed blNMg, sed cease .kq yea axant. If you do not cancel preauthalzed hilWtN amrmgmmamta, wa A comdder receipt of a charge you authorization to mapm your account. Additionally, your acc urn vAd not be closed uml you pay al amounts you owe u Inducing: any dugpa, pas trammed" you have authorized, finance due fw, ovadkNt tor, retuurhed payment for, rash advance for and any ode fees arered ==4. aoeant. Yw are responsible for truce a they appear an you rheum a tG tuna your rapes to to dour the st ! to don the they acaremIncurred M. This In your sp or dw charges appearing an you scout oaet may ay result s you have rr accoM it it has already been dosed For armple, ou sutlerized a Ptremees fmm s nerdhas and we reniw the trar.ct)m tram the merdhas after gist account law been closed, your account Will be mope ed, the amour of the ChorrrN??tsvA be added to Your accord, Y? ee for your account, for payme". the fee It them co tin e mbe=wduroe4P to the Meant psmdtted by law, until the accourr balrhm hr been paid N full as defined above. 7.l?? Your Aeeaas.VOut cad or account caaet be haedln corameerim rAth a4 rd gambling e 8. . proIes . About "pie aChask nt, you ma bn. When either you to provide a inffamadm chock than your dmkt to make a ua-Uma u skmtxnric fund s n tra o1w from your bade account or to process se ? Fort h?adon from your check to make an electronic u fund awarfer, find. may be vlddmwa from your bark acoaM as oat as the seine dry" receive gist Peprem, and you vdl not modw your desk b.ck from you flrnarncd klMUttiarm. BIWNO RKl{TS SUMMARY fin Gee Of Ermm Or Ouestlora About Your 810 If you think your bill Is vvwng, or 11 you need more Infer-sort on a trim-don or bill, wefe to u on a =.to steel as roan as pwalne at the address for irphiba sown on the from of wa stawa an. We mum hew from you no later than 80 days after vas gem you tha that bill on vv"ch the error «Pra6lem appeared. Vw can can cur Gatorner Rdaeoal ntader, but doing so VAN not preeerve yaw nigilta h your loran, Ova u tha idlovirhg infoma t your space and ao:auu rumba, the ddmr smarm of of the suspected error, a doseriptian of the error and an etparoeon, it possible, avhy you believe thero is an error; or If you rood mom Inform , a dwcdpdon of the Gm you are uhsue about You do not have to pay my mown M cueaNon vAns we am Investigating b, but you are sad odfgsled to Pay the parts of your bill that am not In quwdat YNib we knawl to you question, va carom report You as deMhgrari or take any action to tolled the seam you Westlon. S,t special Rule For Credit Card Purdeaee If you have a problem vith the quality of property or servkas that you pulydused etdp a umdt cord and you m have tried M you mfaith to arrted tG praise vdth lie ry have the right not to pay the hp mount oust aunl d, w an on the gapeny « services. You have this Wa va9 more tGn protection Daly v/ap d T=. 580.00 and the purMw wyour home Bute « vdtfip 100 mass of Vaur maNbpg sddrasa (if %e own or opmae Me marMem, or if vte mooedyou the a for the property « as l ce., ai purchases am covered m rder of amaM « keatim of purchase.) Pleer remember to sigh all correspondence. t Does not apply to cmuama con-credit card accounts S Does mt •AAN m busiaaar mar-caeca cad accoums One app onv infannation privacy protection: we our at www. can. One is a afy reOnsred *"ce mark of Capital arldal OxImadon. NI done roved. a 2003 Orm 01LOLBAK penod. cue m ranmp an a diary haw, mere rosy tm a Oft ?verdlarlrpme Datvean and the atnomn of h. If ee cob 7 a Nappeam an tG cant of Ws statement now to •Boke Rae Applied To: we multiply the 2636S Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please allow at least five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. Ca?ft • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. 002 002.1001 CapitalQW° Account S Previous Balance $57627 Payments, Credits and Adjustments $106.00 Transactions $33.44 Finance Charges $9.97 New Balance $513.68 Minimum Amount Due $15.00 Payment Due Date September 15, 2003 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 JUL 16 - AUG 15, 2003 Page 1 of 1 Payments, Credits and Adjustments 1 H AUG PAYMENT RECEIVED -THANK YOU $106.00- Transactions 2 16 JUL OVERLIMIT FEE 3 15 AUG PAYMENT PROTECTION 1-888-527-6904 $29.00 4.44 At your service To nB Customer Reladom or to report a lost or stoles cud: 1-800-955-7070 For free online account setvioe and pedal cwornes offer, log on to v--pitalone.aom Send pryrnesr to. Send inquiries to- Am: Remitrnce Processing Capital One Services Capital One Setvim P.O. Box 85147 P.O. Box 85015 Rkh.ond, VA 23276 Riehmond, VA 23155-5015 Important Account Information Did You Know? Capital One offers more than just credit card products. With more than 47 million accounts, Capital One provides valuable financial solutions- including auto loans, personal loans, CDs, money market accounts and more- to one out of every three homes in the U.S. Finance Charges Pkxe ree reverie rids jn important information F Balance. rah Pernda Cerr.»oadwg &A + ,yPtirdh ? R fO PURCHASES $593.10 .05425% 19.8096 $9.97 CASH $.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. ?pjQa 0000000 0 4862362320573515 15 0513680106000015005 New Balance $513.68 Minimum Amount Due $15.00 Payment Due Date September 15, 2003 Total enclosed $ 1 -1 Account Number. 4862-3623-1057-3515 Pt.as.PrGat er'ir.z A6-a-A klow ra;V M.,.stark-k sft et Apt R cily Srace ZIP Home Phone Altamte Phone #9022845608401512# MAIL ID NUMBER Capital One Bank ° . MANDI MILLER P.O. Box 85147 It'ululrlr'rltlu'tf ,., 177 OAKHILL RD Richmond, VA 23276 CARLISLE PA 17013-8929 iulslnl'sultllnrls?luilnr?lnrllusl'utllurl'nr'Isu' ° s ?nr???utl??nnn??u??t?u?s?s?uu?t??r?u?ut??ut?t??ul Pleare witeyo atrount namber on yore dwi of money order mode payable to CapfalOne Bank and mail in the endured envelope. F r O n b will hew a mWmun grace period of rwroe Mops m row puaWrs, row row epotld purhaaas and rrw oAbr year totY 'Now Balance', in U Ntportao[ Notice for psymaus below, ??eg dal tmcetns. h adddone a gram period m mY vareeafm if you do rot pay the mrsl 'Nave ppeerode rate. To obtain the awra" daily belance for the d7Np Period cewred by ti ==,Z uke the beprwq balance of each sad. add and new vanreetar m oast satiwrt and subtract arty ymttM or credo. (N the code N appurs on the trait o1?tHe statement next m'fidana Rate Appled To: we also subtract arty tsvdd Schnee Marge iduded l fhb balace of each ) This ghee u th Wcs o1 each ?MWq pswaod?at the deNdeyify b dNde amid the samba of days N 1M hWrrg period The elves u the average ddly belerce of each eepnmht. asst vaeaier0a Rdae (APRL The term APR' ' the ot afar eornt of die start e Rate' may appear as on amem. If the code P IPriroH, L (3-mo. LIBOR), C (Cartlacate of Depose), a S dWrheend Prime) appears on the from of ifle atateltlerlt and to the periodic eamW, the pedafC rata and arrayon:2 Al1AlAL PIT011AOE RATES may yard gusnedy may kcrem or decreer based or trs sated Ndoea, as land in TM Wall Scat ?anW, pus She maryN wsNanly dstloaed m you Thar yip W w m the Anst day of your b(Ainp cowrod by.ypr pModc_autanram ending rata are marpn DeetfateN dadoeed to you. Thar dranpes will be elective m the Arm day of your bieNp period each month. 4. Araanet of Leta, Overlaid and Rshsned Patmtet Far. Your account will be armed no mom thin two of the taus listed here that occur dung rimy baling period Under the mums of your cunomer aproamem, we reserve the dpM to wdw or rrat to oam arty fees Wtau arias rhotlflcatbn m Wthau walylnp err right to erase the scree or smiler you at s later Ume. 6. Your Aooerat If a membersip M appam m the imn of tis aatamem, you haw 30 days from the time Ws statement was mailed to you to avoid =the tee or to he" such %e cmdtad to you if you arrcd Your accent. Durirp dis period, you may cmlNue to use you scmutt without haNrrp to pay the membemhip fee. To eared you atcorat, ycu must notify u by clang our tLnamer Helat[ae Oepertmmt and pay r'New Bderce• N fuss (aedudrq tee me teea) prier to to and of the wtya.y period. e. N you = Your Aoaorat. =,= uartt atsatust by ceBNg err e otpanntem. Ycu rout tlealroy you credt ard(s) and SKE axm decks, anc?s all pmc ugedzed baling, and cams your acmurt. It ycu do not mncd pnauthorized amnpemots, we WI, corWdu retest of a dares your auterizatim to reopen your sawed. Addtlmapy, you account will rot be deed u61 st amours acne. shy tea e?tlm yyau Mw aWq zeod Merh?m duress, pest due fees, owtFna fm, ntumed paymam ten, wh advance tea and any Weer rea amend to You aeeatrrt. You am reepaWhfe for then amosns wteter flay a r m your accoun at the time you mWeer to nor the accent a they am Incurred subsequent to war ram" to dos the account. TNs may result in Yov so -nl if k hr ekeedy been tloaed. For emnpb. If you auMAxed a rr, fruits a n .F rd we yerr modve tie transaction from the madam aemnsapened, arrant lea been dosed, yar srcaar[ wi be the amount of she Z m added to your exert, and 1y'?cuvAn be to= to payawt. ff awe e a memberrip fa for yor atasaat, the fns wi xrttae m be duped, m the ermsd pormitted by eve, urea the axaat balarrs has bean paid N Ai r cleaned above . 7. Using You Aamut.Yenr east or amour carrot be used in connection with any NteahM grnbprp trarraetiorha. 8. IiAiss llhert ElaaeartN Cheek Cerwersiet. When you prodda a dent a payment, you aWroAZS u dtler ro use Nfortnad. hen yor break m tceMs a an *- dedmic fund traveler rrem yar balk acceu ernm prxeea the peymem w a deck traheraen Whhe we lee inmrmaam frerdl ypr dMek m maim art eeetfdhle rust tnaterar, bade maybe Wtdraww fran your bank arsou t r sore a are same My we taedw yar yaM rsedva You aback back rrom BIWNG RIGHTS SUMMARY IN Car Of Event Or Ghsdoce About Your 810 If you thkrkmyour bill Is wrorp, or it wa ycust neoed mare Infamatlon a v aresdlm a hip, u on a hear seperata sheet a eoorh a goals at tM addroa iar tram y =:O ou roes Umadays after we sour you the ant bill m Wish Papparod. Y rare peprmre rorurwr cu tams Rdaaa a unless, hu dung r z nor intamatlerc pur?rume a?M accamdtlm annum of the auyecmd error, a descapam of ere error and an npfaceam, 11 Pmihle, ofWry you bopave there la an error; or if you need muse Nemutlan, a description of the item you aro moue abets. You do not have ro pay any amount N queetim Wile we aro Nwstlgrlq k, but you ere ON obit red to pay ere pans of you NNlff that ere not In question, a we Invatipsu your grratlm, we asset Zoe you as delrquwt or mite any anion to cdtscs the amour You quespm. 1,t Special Rule For Credit Card Purchases It You hew • prdiem whh tie quWty of property or soMcea that Ycu ptsdtseed vMh a sect urn and you haw tiled =,I, rect The preblan Wth the memham, hew the ript nn m pay the remaWng arrant rite m Ube progeny a rMma. You tie pmadlan elan the pashas price was how man thin 860.00 and purtlese was mole in your home state or whin 100 miles of your mag Z. if we own or operate the merdem, or if we mailed you the advertlssnsem Ta the property o rMces, a1 Wrcescs an cowed regadm of arrant o loratim of purchase.) Plar ranmiber to sigh all mmapadence. t Doan ref apply to oatattrox ttorterodb card accounts i Does rot apply to b.W-as nm,cradit card --ft Om atpporta Nlamatim Privacy promWan: m ou at www. ene.ean. Om Is a aAY repatered aervfm mark of Cadtal b. Aasrrip Fkteea tluga. Trareactlerr whkh aro mt ¦blect m a V+ce period am arrrd Mwtm charge 11 from err Moe of tlr trarrsctiat o 2) hem tr Mat dr =action Is processed to yar Account or 3) from the Amt nWtdsr My of the tarnert balky psrfod AtldtaWly, if you rib rot pay tie 'New Balace =6%W=. bring period N fry, Anames damps yar apsW balres IrtY the uhpdd bdarce Is pad N M. This maro that you rosyY atAl owe lkwcs tlerpa, even if you p.y rho ertiro lbw Reface Ndeated m the trot of Yoe sremmerit by to mop surer tent ofoakq dare, bus did that dD r for to growers rHO11Uc lkhpdd Arwcs degas am added m the sayrtert of yor Amused. t c. kiitaat Fitaes .Far each hArnp period thst yew scoaau a to a anece carpe, a ntNNaart total arwtm Chem. re EE of $0.50 h? be lrr otlac?d It she petlodc Islam t 10.60, ub1r x will arrasent ? 00.60 minlrourn and the ?i be hied m to rwrdrse ae?wrt of aextnc t d. d9tt to to not RssM{ erer r any N or Hassan all finance ncne da.rsWergea ro forr sn:7Vd` them rqr rndL 2. s v= = iahame I aNakrdrsz fMw Paahaa). Finance Cho is _ Nil y mdtipying the ? of 9 of your tazoount (spen daily d puler) by the rarapahdrq dWy,etude dof that has been pmNOnely dadoasd ro you. At the and of act day dwlnp der help mr , we eppfy the chilly Period. rate er ach fegaent of yar acquit m th kdarae of sect saom *M add e W a?f Oat and-of the Astbro m? at Your ? th rsalrs fran esdt-aep alit tto a ard?tlie LoW pat Aetla &wrce delve for Votr sorant. To pet the day bdarce =.-h or each yerr apavr, we take the bepmwp fpaeAsoadseh &seYrwtt arty know. transactions Myer balarrs for diet sphere. ceWeeoris a payments or endrs posted a of that day dart ..%-.d m trt sepnert. This pws u disc aaparom neey bolrce 51:= otof m arrant. Flovmver, If you pad rho your pevo r wtmtatt N fiI (a It your new belrtm was zoo or • oedt artouW, now varrsnctose w eWicklest to your=m pnadhre a spend 11. -101dsaoea d. twerage d__ yy om a=by thesill " daily . balances tapdfw std rFndrrp the sun number of to Mys N the ortanrt bahp. oyde. To calculate yar meal Areatooo!deraarrgs, muldiol, yo? average dally beloce by nos she ua m mMrp m?i clad 4.4 Ut sbimy lo g sApt wdonce beuaem this calculation and the snout of Arwce Ursrpe aeaWV seemed b. Ii tr cods Z o N appam m Are from multiply anert rw¢ m •Balsrhm Rae Appaed To: we the 6130T Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please allow at least five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by goad credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. 002 002-1001 CapHaIGW Account Previous Balance $513.68 Payments, Credits and Adjustments $AO Transactions $62.83 Finance Charges $8.73 New Balance $585.24 Minimum Amount Due $85.24 Payment Due Date October 15, 2003 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 AUG 16 - SEP 15, 2003 Page 1 of 1 Payments, Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this statement If you have already made your payment, please accept our thanks. Transactions 1 1S SEP OVERLIMIT FEE 2 1$ SEP PAST DUE FEE 3 IS SEP PAYMENT PROTECTION 1-888-527-6904 Total Credit Line $500 Total Available Credit $.00 Families EARNING INCOMES UP TO $36,000 per year or more may be eligible for low-cost or free Credit Line for Cash $500 health care coverage FOR THEIR UNINSURED CHILDREN. If you or someone you know has a Available Credit for Cash $.00 child without health insurance, call toll free 1-877-KIDS-NOW for information about the low-cost or free health care coverage programs in your state. At your service To nIl Customer Rdatiow or to report a tat or it" and 1-800-955-7070 For free online a aat>e<vim and special automer offer, log on to: v .Mpnalone.com Send paymenb I. Send 1.qlkia W. Attn: Rem&tanee Ping Capital One Semen C*W One Serriea P.O. Box 85147 P.O. Box SSOIS Richmond, VA 23276 Richmond, VA 23285-5015 Save money on interest, every day! Transfer your higher-interest-rate credit card and loan balances to your Capital One card. You can save more money, spend leas time paying all those separate bills and enjoy seeing one payment actually make a difference on the balances you transfer. You can transfer almost an of credit card or loan balance - as long as it has an account number. So all our TraosEer Specialists anytime, toll free, at 1-800-955-7070 to start saving! You were assessed a past due fee of $29.00 on 09/15/2003 because your minimum payment was not received by the due date of 09/15/2003. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. $29.00 29.00 4.83 Important Account Informirton Did You Know? Capital One offers more than just credit card products. With more than 45 million accounts, Capital One provides valuable financial solutions - including auto loans, personal loans, CDs, money market accounts and more - to one out of every three homes in the U.S. Finance Charges Pleatetee reverierick for important information Bd-d' P";.z. C-1511111 m #W& rah m PURCHASES $518.81 .05425% 19.80% $8.73 CASH 8.00 .05425% 19.80% 8.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. Qwlta/G?we 0000000 0 4862362320573515 15 0585240106000085248 New Balance $585.24 Minimum Amount Due $85.24 Payment Due Date October 15, 2003 Total enclosed $ Account Number: 4862-3623-2057-3515 Ptearcprira-nh'agaa-a d c+a d9 ger k,&. .C;f orR kn.k Srea Apt 1 Cary Sure ZIP Home Phone Alta to Phone F dAddr- #9025945608401517# MAIL ID NUMBER Capital One Bank MANDI MILLER PO. Box 85147 177 OAKHILL RD r n u r u n i t a R . ichmond, VA 23276 m CARLISLE PA 17013-8929 lult?nlltultllutlrllnllurl?ur?lnr?lrullurllarl?ml ° ? lnrlllnr?lluuullnl?tlnltlrlrnrlrllrlu?urllnsl?llul Please wimymv auoant numbs on yo .h=k or money order madePayab/e to Capital One Bank and mail in the enrlared envelope. I- 'luswAed inoA Buusdejd U94M'ole sdyo jaded 'seldels esn lou op eseeld •sAeP11o4 Buipnpxe 'AepinleS 48noi41 Aepuoyy $is &Aep ssou!snq in0 •111e41 9A!e0ej OM ARP awes 041 peupejo eq iou Aew wjoi je410ua u! jo uogeooj je41o Aue le en Aq peA!eoej sluewAed Ajangep lelsod jo} sAsp eseu!anq (g) aA!; 1seaj is Mo!!e oeeold 'ld 'w•d 00:g Aq Aep sseu!onq a uo paA!80&J aq jam jolueo Bulssoooid uo18u1g9vM ino 01 possejpps sluawAed '13 'w'd 00:B Aq Asp sseu!snq a uo poA!oooj eq tenw jsiue0 Buissoooid m5jooD jo e!ulBnA ino of pessejpps sluowAsd 'w'd g Aq joluoo Buissoooid ino ui peA!ooa s! lu"od inoA pue 'odoionuo soueuiwoi pasoloue 041 u! POP inoA pus luowowls 914110 uolljod wolloq o41 puss noA pep!Aoid '1! PAloooi oM *lop o41 io se junoooo InoA of poilpejo oz! !l!M luouiAed inoA :oogoN luniodwl VZ986 quo let de0 0 W. -Ilk- ° Pvap FpV vopwad r OO tale-, Ap,oPa4 9 a a! DUO au0 P 1MeJ ow sea : tx"twd AaeAPapauu d tx% alspto/4 auotltlre MMMsup tr e= sjuno-ar 111ea APaia-,su asvupmq n Aldde my svo0 i .ASro-an P- Vp uw APIeMLpJ 01 Ajddr;W swa 'suePodowuOo M ttp at ,oquio s, aseeld (•wapsd ya trogvag m zu,aur io aapunea pwenw we oqt nuA Pelpw am ;;dI m 'wotppiwuu amp ottjwb ,o mo aM 19 vowive BNWrw X" ;o npltr OOI mw m now ewo4 moA 4 ewA astpmd wp Pur 00'094 unP wow am saPd asnp,M ww11 LOW ?yw wpaswld sNt --4 wA •va N » Auadwd ale w erP uasWo Buplnttw Ptp Md w mu vpY eyt aA-4 Aew noA 'luatpsw etP 41VA uvsgwd oo ww+oo of 4tpi aoa6 N PeY1 a?w Auedwd {to A4pM our 4 rid??? r wtw noA ?I -==MP"' swatosM Juno Ipwo jol of PPedS ?'i wp onb rwA usaus alt toalpa of ugiar Am*lot 1o ovibupop an nul uodw IPU,PJ aM 'wpsarb .k otae -,q oM - •wpeab ul Iw o1r ta41 pq -A p sued stp And of pM.%N o Wps we noA vq 'tl Ro6pwAWI win aM MW ugtnM ul W-m Aw Asd of -4 tau op wA •uwgr awn win -A usy ale /o ..,d,. -w ? 'wp0w,tu1 wow pew r10A Vl in :joins w q 0-11 :rim neA MaA l0 '-Rlend a 'wpweFins wpm ,oua wpdPaseP r 'wm potaedwr aP {o unowr jWPP oyt 'sgttrw w=av Pun Kum m" wope-mu B O 041 w arse 'loop noA N 'eupy ,noA a ogwnu pep(I pW w - no IW ilea tat IVA pMl Of Oupp vR ', suo W* MA 'PW a1a. slgwd lot wt r -?ws.W.»yru rArp leO g unfit, ul w rtwA ujUq bull W- am uawswu eFp yo woy eyt w WMP MIF 1% ?solppr oy1 tr sgpod se tsw s? t-W et ys slwrd. ndw A of nleA 'IWq m wparwwt n w wprwslul wow paw r v q "-rl Ip9 3 >lultlt r1PA 11 llBa -A 1rlotltl ewpuvw si 10 o 4) N Atlb'WWn S Sjjlytl ONnllg u-4 = v=P maA anp-w mu PIRwx1 ed ssA snp:w aM Anp wtrs eyt *.q n t4 j ar P moA urul ?Ma?lplM eq Aew sw1ssaoe alw, 4M n paw n ?Petp AVA w04 'm1oo UPPwW%q M een a1A tsyxsfo'w *.g11AW . - Pe ed ale aa wed w m Iwa Ipe9 m .A uw1 j 1gnm,i pet sW apwmgo wgreuo a slew w 11-sWmoA ttsy tspruwlul esn w 1et11P inn sx n 0 lle8LIO eP Orenaeep DsgV repgl t3 Ws • OqM 'PAkAeK) naA tntlM?tq 'B &4RW t Ietlsxq Aw 41YA wp-awa 4ysst wt on awtp 4LL vopad &* v41 u"jo je4 eq totwrl ttntoaor m P,n.1 AoA'PnOOStl A e14n 'C Pmt a4t Aq eAMP Pts PWadBugR wt sj W0 -enognporn 'Me pwpalpAq 7tsMe n pry y useqalew4 n'pnMW e aaloaorqn Wan p. J% B-M q leap v41 Ile d1 PPe sM ' ttsWon otp 10 -M q MN w1 an mMS ryyl ('weuOoe tpw to l ow e N waP et'w Wad 4ia o?q ? %wp o,x q'ol Polodv ostl w*urpg v= ususlo 'ars'.av AoA n PWDa aq MWt aNaW ale M Aa,oitte wl `o Uw{ e4t w wnddr slew -A W 'new- m 'pntsdwl eq Na Hasse x" 'DesgO umq w4 Pnn-P aWK7vaa Ats KWPw Ps 'twin-- tpsa n awpaavuwl moA n 1v satryaru utp WQ4 wpm a wt eApOw A- Am Ppe 'AvP 4000 usuow Ww 1o aowpq &"tooq eM par nstpsw o wa4 vaatpmd a PezPOtpna rsA 1 wt gn eM'vslus ols eNt Aq pwwn Pt,, mgllqq jo?j 'dNusxe PeeOP weq Med+p ew y 11 Patao-e +?+? ale 1% oaspq neap oewanr .4 tgnW of 'ew, Op,4- -.4 rsA eye lusoar jwA w Bupeadde wWlvtp ale AI*P1w aut .'Of PGIIWv slay --u-M n vrotl 4 1Mw Mw sq j 'M-v 841 avop w uaoba ,rwA o Wwbw s A itwtuvteu OW P any aY uo uvoddr N ,o ZZ -less aµ {I 'V PeuwN we f gl wl. 1o ussaar wt srop of u s" r1wA sulp as to ussaae moA w ,oaddv Aep pewewr Aprryav aO,aW ea,wp In Pnowr wl NO wperyp OR unAANq oomy'm zip! -Re" sursus wan jot sgpasdsw wa wA 'unasn a eq A- wotp 'spq AM • w 64:-W n Ka yay moA of poovawr sop 1ww Am pw M4 eaurnpe Btlppq P 4 Map P s .I- 041 Ay pw - apopod AW p Winn 'nn{ wat11AYd pwur%M 'Mq Ipupsno 'an% wp -p Aq eavlpq AM seasnv iwA App,. 'oche wtwuW wed 'ooMatp evmW 'pozpotpne Mw n0A Om Pnwry Iuml x A wepoW of •apkl IMAM saws aW 4 aArp -lP Am :Bupnlptq an a noA vwu lit And rwA plan 1o -qum o4t Aq Ww w10uPNP Pw jw¢a0w oaruogQ pan vg v Inwl 'Apn,opppV 'Nape-- A d A W d AM w1 In -ayes Aq eawlp AWaP aewsw wp owYppa • mo uo of wpezyotgnr mo oel e no a In t pow ,epmw M% wa lowouNcusuo paipoWrwd oM awwpq Apap etp n PWPM mu we quouEw a..ladw IBpeda,e erRplM'M w wod WpIM wNpaeelill Ism" = op noA 1l •uw--a ¦.A et,pn wvea pun mw'(Mowv lp- o m awz wA swapq Av -A )1 'BuIWq pozpwmewd no pwn 'q-ap some Wu " pun p)P,ao wwo moA Awws lenw w •luww" ,o) tM twttslnw -V, d " w nlAetp aumn Mai o 'Minas- -A t o 6 ed - '-s^b p A swpepzl ou ft- , ,w Btglpa Aq tunoaw y j x-1 - 4- -4 Pl 1l 11 oaspq AM olwadvs otp an awe 411 waajovo IM w enp of uslbol ova -A 'P-V -A seep -A N '9 . pawagp wv 1np Avp wtg 1o w Posod wpw- m ass ".d •Poped Avp-"Ml ap yo pua w1 of wyd (M droquww " Btl n u mo i j o Aad ua ") Mo Am nwWs u tp am 'luwdes Iap,q wugsq s•,1ep r ww ad w & A p g p F4 l l N. P wauMadea aWpwM jewnwV ins Buppo Aq en A19w v Pw.Fg ? G ale RP am" opsyed w " -mP- smW Mau Am plea Par zuew1ka tow . aote )nw noA 'vu o jneA pmea of 'w{ dgwegwaw 4 m "I"n Fkq ate ollw eM '1wloa0r a1oA 1o u,ottOas tpw jot wt And of M4nw mo%grA uvsooe,na4 onn o1 owp w a-uPFSq pep atR 7sB of •uagaaP AoA ,g vo1oW eawup Arw wA 'poped sRt Wpno 'w Ivaor An A pours r*A {! aPoyed pmt 641 s sn{u0 n Psutss 40ae woy wFsw noA w pnpw0 ivy Wain ann4 of 1o a% oW BuVln ppnv of wA of pa aw nM womiew o ste v WW sArP 041 dt ppr aM • -wil" Was J% *MwP Qa 4 aPoPW - u - ue w wo a v n A a p * I p p 06 ono4 wA 'weweww 4p {o 1twj wt w wroWs et dquequstu a 11 '7tebeetl AeA 9 j p p l p p wo p jo wFnw 041 dt Pee eM 'pgsd Btllplq" W Pts ale le -U 'IwttOes tPn W o•.ASpq DIM" w Itrbaa Awl tuatOw ?o ewlt,olrl o la lapwp 10 awn ey1 asowv of 10P ,w Bul%im Iw41VA tpw ow oPopad AM otp Apdo and 'poysa oLp pupae Avp tan M Ps otP ttl -A W PovapsI, Apngnwd w uopvoUllm ,opd vw41yA soay Am asovaa of uu w sAlm of RPII wt aVew, wA 'weuswaa ,awourn 1noA In swn unq sw Iap js)ww apopod AM &Wuodwuoo ap Aq p.-Iantd ppods p- ,,w1 ppedl 'ewtord •aotlnnpe ,'p-Pod Btquq Am Wpm ,nano I" waq Po " wun ' l Wars "•B'a) WFXX 6 moA In WRA" 4an fo aaspq mat wt 10 oMt -W wow w Pollnow? oq IV. Uss=v - A 'seed Psu,And Psurgotl PA 311-11-Q 'szal a- PsusmsV '9 M!w PWt SuNpipnw A99 PouFt-In q aolap awwy .v •(neeyssAl MeN ruPdle41 roulaf AWW u a Atl 'Z vB pnyad ougq sr" {o Asp urp ale w aAa my ooq IPA y W g -10 Aue,e1 saolotp oauaup M w Am ssnnlwodwO ltpy caOuaW wall wA w Psnopap ApwNoud up- W. I arse eeso o4t -QM aM '.80tH swty N ugwrpy Ana*-l 'p -? * -av," Paww 7 ? jwas Aem wl t4 Punt an otp w pweg neslaop m eseolwl Am pur AFpww A1eA Aew v tsaseiso un V Wls=o 1o "WI)n enured ale w pgpq oq Um aotwotlp ap Pte IYItt1pI u 09'Ot wl awry zustue Ia w wt ' W p ?1Vg 3D 1N33lHd IVIYl1V sww a stp '(s)nw -poyrd ap at pmi ywuwlew l A d Ipw? e p m 09 OQ ast sl pWlw -Paved ?nw1 1o nlldde ale -4 Wlrtew slap -ou" pmt ' ' Aw to Pw1 -R w we v ( gtuoW Po-P gl boon ' ' ' ' PoeodN sq W 09 aP )I 0410 3{p?y}{? 3OMbNH R= ' a otu•6) D 10 (tl08P our V) d gww p 0 W- •4111 •jsqump Pw M" 'A,ras • --st , d unwpgw v v61nW oatmy a o1 mofots s ' n o • od & -- » i " n v W 4 Bupw yotwlnw -P-pad -A Aq Paawo poyod Bu1WR ? p p p l t a W 4 'Itrsa-V Awl W ItlowBae vyt an PePW wa mM 1o Asp we ale w *ApaBµP vq pFA eeBuaP 0ea41 'wA n wo r A &w up,e W a m nv d pu. -M-P ommv Ppdun 'wxwe ons,"A ap ,g w op mu B ' A p p p p $ le i W PWIS PM vql 4 PJnc4 n 'swpW Pesw wt w pwaq swwasp w wnntq Am pm Alsuwb Men Mw am gnP )Awawrw am m PP mq q wwpww LKA 1o soy 941 w pelvap q aowpg A+aN wpm eta And naA 11 mAe Yvo1nW wuow sAw lees Am nwt letp omwu sqY11l Suva 3DtljraOma wrm V wpjodeww Pm Mel d ' d 'urn) N pled N eomM PY"m og plwl easpq PPdtK ' ale (qsu, "xWe aPOPa wt of Pw pwwoteu vW VooeM4 a ) wo dd (aatyd Pjro>1wW S in '0podog G l '1 wPd) d Oleo- e4t VI 'q w arose w -4sk w esdap eoutg n k4 POW atppq ewNeid eW usy e0tleleg MaR, ale Ard Tau PP ,qA 11 'MleuePPW 'POYed dtApq waun aP W Asp ,eptsln sm o4, uwi le to vxt v mw n Peernold N uggaewq '¦ 10 weP ale awl (Z w -PP l wl Jo saP v41 ur04 V ,c (I aouaq Psnewn ate pgsd net r n lao(Qts Iw wa 4*16, -L-11 wwl 'e?40 eeue4! alwaV '9 s?,wddr A?w %sv Ptsd ,b of aaPAnd xu 'Impp op pr N OKA 1'041 swuwtpa 4wa w popad wet w q w 'MOpq sP,otlolad ,t oopoN ztst,od,q op 4 '.eduele9 ANN. P= AM A laps Mw F; swaprd Mw Matt 'assapad MOU w aW It WA r 1o poyed wv1B nwrpw 9 wAa4 pMl r a a O 041 Financial difficulties? Your account is over 3o days past due. We can help! CapitalCW what's in your wa/190- • Good credit is important for getting an apartment, a cell phone or even a job. • To avoid risk to your credit rating, call 1-800-955-66oo to use our free Check by Phone service. • If you prefer, simply use the remittance coupon below. • If you have online access, log on to your account and pay now at www.capitalone.com. O 2003 Capital One Services, Inc. Capital One is a federally registered service mark All rights reserved. 041-0303 Capital QWa Account S Previous Balance $585.24 Payments, Credits and Adjustments S.00 Transactions ;63.47 Finance Charges ;10.08 New Balance $658.79 Minimum Amount Due ;158.79 Payment Due Date November 15, 2003 Total Credit Line ;500 Total Available Credit $.00 Credit Line for Cash ;500 Available Credit for Cash $.00 At your service To can Cwtomer R&dotn oc to report a last or stolen estd: 1-800-955-7070 For free online ecovant srrm and special automer offers, log on to: w .npiwonecom Send partnents m: Send i.qurie to: Attn: Remittartce Proeasing Capital One Services Capital One sevian P.O. Box 85147 P.O. Box 85015 Richmond, VA 21276 Richmond, VA 23285-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 SEP 16 - OCT 15, 2003 Page 1 of 1 Payments, Credits and Adjustments Transactions 1 16 SEP OVERLIMIT FEE ;29.00 2 15 OCT PAST DUE FEE 29.00 3 15 OCT PAYMENT PROTECTION 1-888-527-6904 5.47 As a valued Capital One customer, you are eligible to receive a free Year-End Summary that recaps your 2003 charges. Please call 1-877-412-3311 before December 12, 2003, to reserve your copy. All orders will be processed between January 15 and February 29, 2004. Families in PA EARNING INCOMES UP TO $43,240 per year maybe eligible for low-cost or free health tare coverage FOR THEIR UNINSURED CHILDREN. If you or someone you know has a child without health insurance, tall toll free 1-877-KIDS-NOW for information about the low-cost or Gee health care coverage programs in PA. You were assessed a past due fee of $29.00 on 10/1512003 because your minimum payment was not received by the due slate of 10/15/2003. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Important Account Information Cast your vote on capitalonebowl.com to help select the National Mascot of the Year from the 12 finalists, and be sure to tune in to ABC college football, ESPN, and ESPN2 to see this year's mascot commercials! This pars winner will be announced during the Capital One Bowl, which airs on ABC at 1:00p.m. ET on January 1st. Finance Charges Pkare av rmermsiddee fir important information Balantr Me Perisdir CariAP ?` ??? afff dro rmr R n fD PURCHASES $619.09 .05425% 19 80 .% $10.08 CASH - $.00 .05425% 19.80% 11.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. Qw"Owl 0000000 0 4862362320573515 15 0658790106000158790 New Balance $658.79 Minimum Amount Due ;158.79 Payment Due Date November 15, 2003 Total enclosed ; 1 :1 Account Number. 4862-3623-2057-3515 9o- City a.. ZIP H- ?I- Alternate Phone e FmdAddrca #9028945608401514# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 Islululluulllslt,? 177 OAKHILL RD Richmond, VA 23276 t` !!? CARLISLE PA 17013-8929 eo asp ItddrtiltttltlLrr611ttILtrllrrrlLrrll,rrlLrtlltrtllntl ? IrrrilhttlllrrrrtdLJltInLLLrtdJltLJtnlLtrlrllrrl Pl=c voriteyour account number m yore the Aof money older raadepayable to Capita! 0w-Ran4 and moil in the en 1waenxrlope Pe-,*r wt- I & -V r-w-Id-W J1,1 mw.fK- ,V kink r ally s>_ a? b mbi ISM doap date. mere b no (/+c+ 1 rd spedM trrMrs. in adddon m cry trer,a9abn, If you do not b. Mating FY,aq. Chaves. Traw a,gect t • Or•c• parlod are sr tmom t den of t trar,saetlon tralraalon, b proraesed m your Bret relyder day of t anent if you rid rot PaY t "New BW Vagng Denied h fW, finance del yore tapdd bWnoe uW t try V+uTlia roes,, dirt you msy? ai a flow Bdnm Pay t ahem the the not do o so ao for t! t ,tad wit not previous nrrld aro added to t tc. MFbnsn Fkrrmaa at grace pedcd of =p W oowrod by 1Ns natement. ws tats the w purdrses, new begeWnq g of N d r espnart eedt clay. ad d arW new re edho, ? her to each a eO n P ! ? I unce " { f the code N appears On d or m• or credn for Payments below, Statement next t '==:=TO : era ao r m,M tutemwt h d stbtrea any uspdd h t balance h )Thi f U dN W( h f an cas a vances , b no +c• period s us u r eac y erce o eac o we 09 u nan Tlrn N atl t dNyy 6Marca+ for each OF V he twd "lbw p . Q , ssgn far t biinp prod .d Mde told ;. manor of dsym ti t h16p This glues ua the which are not o- sin e 1) awnage dopy bdanns o1 aaM segrNnt. 3 Marl Pieata a ibaaa IAPNI g fmm t'dan t mo ne . e • a. The ulm 'AmnW Paroamage Rate' may appear as eva, i1 K of but rid tool tin,arnea ch, I" from t - of yur pedode ,are(a) b bas tit: 0.50, we atbtroct t(rt rates and cwmgmw rq ANNUAL PERCENTAGE RATES maLW rygusrtady ant :M=ma se odeuaase based on tad k,does, aThe Wab Streit Joumr, plus the marghsmetlw on provnWy disclosed to you. These tlwge? wi be tae day of your hlllkq pwlol "erred by yar pwlodk nnenrnt erring In t momtr Janrry, Apll, Joyy and October. c. If the code D (Pdme), F 11 -mm. L1BOR) .0(3-m0. LIBOR RepricedtMwnNy) eppeiro e t hors of nor Sulanlan M,m the pedede len(t) th palodC rat. and comspa,dm ANNUAL PFRCENI`AGE RATES may wry monWy may k,ereaso or decrease based m to atatad k,dces, a Lard in TM WAY Street Jotgn 4 plus t meryln pre y dscbsed to you. These changes wW ba efnctiw m t A. day n your blakng period each month. 4. Aam sent of Lat., Overamk and Rseanad ==Fe= Your account will be aseessed no more am listed hero tends of your t occur t[ acau duriring any blgN,g period. Under the r during army bi Was ,stir" t sigh t0 wdw a rrt to "moss arry team Nl Nitl,on pprior rmsdacatlen to thout wal;kq our right to asa.e1he samewdmllar ., • rater Ums. 6. swing Y-Aasrat. . If ? membsrdip fa. appamro on t irom of this natanmernt, you he" 30 days from the data iNa atatement was :aped to you to avid Payk,g that fee or to low such is credted m you if You comaeI Y+t+ aeeant. Oudrq 1Na period, you may comae to ire now eccanat whih10111 hMo t pay t msmbanMlp tee. To a, your accent, you mum notify us by ,:sigma ourcom(astern" Relatlaro DePartmem and Trig, Balance' N 11a (exdtdrq t memberdip nor) Prior [o t end of the tNnyday pedod. S. N Yau CI.N Yw Aaaaat. You cm requmt to done yyoauurr aocwnt by caukq our t'artwnar lbladon Dep+rtmem. You mum d.troy your credit cordial and accwnt -coati Medu, oamCd all pmauawdzed billing, =1"'= ecosm. N you M not unnoel ad mr,pemsnn, era will eoruidar receipt of a charge your authorization toreopen your eccsant. Adrlldamn You secant vi9 nol be cl.ed isms you par as Nnorru you awe us knMldng: any tre?W 7 yol hew atdbdzed, hnernce dmarg., pan due 1.s, wd.I ram, ronrmad Payment net, .eh advance nea and arty "her team assessed to your eeeaan. You :re resprWble ter use amonta whether they appear on your accent at the time you roweat to dose the eccoom or they am knarred st"egusrnt to wu roam to dose the avant. This may result In yar account If k Ire eAeady roWw the has tbeen been rdased. For example, if you the tea d a plunders from a nrrdrrc rd we nsaction Imm do matchore will after be your amen rat: been doesd, your account ccotat wi be laoPer,ad, 00 amount: of trospWn?reppsl.wgl be added to your account, membsiahlt ip fee for your eouflat u t,hies , ? will conIs a tinue to be draped, t t extant permitted by leer, u d! t aocotes tierce ter been In AN N dented abDVa. 7. (byte Yw A°e es.Vaur Ntd or evert cannot be N connection with any Internet gembikte S. fktlN Abort FLsbaN° Clrsk lsrwaskr. When you provide ¦ d'll. a p 1= ch cheyou a on ah)br to are bdonn,ck to nuke a on t Or t electrordC fund from your find transfer from your omit account w to = -.tpa= N a drdt trruecibn. When we we inlmaUO, hen your tlrek t make » ebevoric had transfer, hnda may be vAMtrawo from your bw* aeaotat N aeon, N t same day we read" ar = and Iftatl tlm recd" your chock ybock from WILLING RIGHTS SUMMARY Ikon Case Of Eaton Or Oueadone About Your 841) If you think your bW Is vaormg, or 11 you need more Ini=sdon en s varoectlan w bill write to us on a aeparan ahNt as amen as possible at the address for inpttidam Irwn on She front of IN. out... We :rust tear from you no later to 80 N1yaa after was emu you the Am bill en which as error w problwn `t=.d. You neat 'At air Qacor e, Rdaiarr laallbal, bill ddrq a0 Nis not ppe8eYfVO you ridrta. h your mats,, der us t fdbWng nI fonr to I your mane and accent aanbn, t ddtar amount oft error, a deec lido n at the amr and an etplanatlon, ihla, of vhy you =hem u an emr; w If you more Inform+UO,, a dNCdptlOn of the tam you aro narue =.Y au do not hew n pay any a dM etesdm NHb NNestigeirp It, but you i e adq on. toP y the Pam o1 you hql that aro not you or,, we cent report You N delingnsn or V.4 ee n caaect the Amount you question. S.t Special Rue For Credit Card Purchases; =Z: problem with t qudity n Property w you whh a eredit eerd ant you lrve tried - ,slim n corraa t p1o-- with the merchant, you may hew t r?,t rot to pry t remaldrp amount due an the rly or .Me.. You low W as gaanim mry when Ur plunders pI. was morn to x60.00 ant Ur ptedrN wve made in your Imr mate w operatvNdine100 tmhos n your mZ=-Y. own w a nd 0 t, poror pi1s rtyso the are covered for fort or senhcea, ore ptrdeaos Please remember to oT signoras all oor eepwnde ice. at purchase.) t foes raw apply to consumer ean-aadb emd aeewata Y DNS roc apply to budaan ran-credo card acciumts I On peors i tiprivacy protection: see u es,cam. Ora 1 I.s . a say radiated service wrv4 mark of Capital IOn. CorParotian All We reserved, ° O2003 ILLOLBAK anoint fiorr, t ?0.50 mklimm rW t difersto wal be baled to the purd,aee ae?nw?t of aoroutt. td. Tarm sry RsAMfen In FL,arwa sores. Wo ra - the right tp endot astir any w all III drryN for my oven 2. A?+Oa Daay Blobs 1~ New PuMNamI. a. Rr,n,ca Marge b edw atad 6V mUtlPlNno t d+ih' bdrne of stM aeymarc of your secatrt (e.p., rJeeh, con.padrp din Pslodc nte(N?dttrt (w?bean?i ) previously disclosed to you. At sib std of eaM day dalnd Z==,= y Ub dNy PaeaM m the d+ay bdr,ce of NM r"ww Than aat the and tt dean of th*!2pt ? n yadrd W h esdl?sag ant to ardwaagn at the WA period odic the ==.- -,=-T eat t bdmca ice for w each each segment and nd add Mid wo nko t rap bdenoe MW now tlrractlorr "M ppee?ode Awre d,n'ge uluxaated m to previous day'lance fir that aegrnrt. We der, rbtrow ey Paymrrm w credo posted am of dirt day tint aro a "ad to tt asQnert. TN. Ow s us the seParne day bdmce New d oh your accut ol' wwr, If yh peidot Statement If your now balree was zero or a credit amount), full trrrectloro "lid, pen n ytmr pumirse er apedd ? amderabyt to tt ahoy ? e balances topetl,s rd dvidrlg t arm by t ember of to days In the cvnmt o Masan h,slnee singe, === sissy balrte by t deav pedodc Is t tsmbw of d.ya in t WBng Ps(nd Gus n mMrp th e idly baba, and g t may u a ?e tlarm e?eowiN . this nlwhetlm end amount of b. If t Dods Z w N app aro m t front of this statement nett m "ada,ce Ran Appbd To, was multiply the 87185 Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Phase allow at bast five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. CapitalOne • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. O 2003 Capital One Services, Inc. Capital One Is a federally registered service mark. All rights reserved. 002 002.0803 Cap?talOwn Account S Previous Balance $658.79 Payments, Credits and Adjustments $85.2S Tmnsa d.. $34.36 Finance Charges $10.22 New Balance $618.12 Minimum Amount Due $119.12 Payment Due Date December 15, 2003 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To nB Curtomu Relations of to report a lost or stolen cud: 1-800-955-7070 For free online aoeount cervix and speeul eutomer offer, log on to: www.nphdone.xm Send paymem s to. send inquiries to Attn: Remidenx Processing Capital One Services Capital One Senim P.O. Box SS147 P.O. Box aso15 Rkhmond, VA 23276 Richmond, VA 232;5-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 OCT 16 - NOV 15, 2003 Page 1 of 1 Payments, Credits and Adjustments 1 16 OCT PAYMENT RECEIVED - THANK YOU $85.25- Transactions 2 %OCT OVERLIMIT FEE $29.00 3 15 NOV PAYMENT PROTECTION 1-888-527-6904 5.36 As a valued Capital One customer, you are eligible to receive a free Year-End Summary that recaps your 2003 charges. Please call 1-877-412-3311 before December 12, 2003, to reaave your copy. All orders will be processed between January 15 and February 29, 2004. Finance Charge; Please ter rewiengdeafor important iaforraation P dre 1W, PURCHASES $607.46 .05425% 19.80% $10.22 CASH $.00 .05425% 19.8096 i.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. One• 0000000 0 4862362320573515 15 0618120085250118124 New Balance $615.12 Minimum Amount Due $11&12 Payment Due Date December 15, 2003 Total enclosed $ Account Number. 4862-3623-2057-3515 Capital One Bank P.O. Box 85147 Richmond, VA 23276 ?IIII I11II111'1IIIIIII"III?III IIIIIIIIII'?1111?111'llllll llll Pre?epi•tma;rar?r„?a,-m•ir?.,a?,?u oruar?i•t Strat Apt M Gy S.. ZIP Home Phone Alwa aft Ph- E.111 AdGm #9032045608401517# MAIL ID NUMBER MANDI MILLER ° 177 OAKHILL RD ® CARLISLE PA 17013-8929 o ? (lll?l'lll lull ll ll l'11IIIIIII I'Illillll'll'II II II II II IIIIIII' Please wrifeyora• auount number oa yorv cloak or money order madepayable to Capitd One Bard andmail in !Jx enrlared envelope. S T aaa? O N ta. Ozaaa Period. You will haw -a mWrman grace period of 26 dM Mhho t Murry Barge m row puclaaa, row halanoo Veneers, now special puduaea and now odor dtaMM If you pry your tool -New Balance-, in "" Importsm Notice 1- W tune foforr It m be ormiked by ynr wasmant . , dam. Thereh ro grace period on rah a t- W apedal transfers. In addict-' them 1. - grace perod m cry trornasetim if you m not pay the total 'N- belesr.' pa. Transactions awassed b. Aaambq Firrarnsa puperiod " 11riance charge 1) =041F which are not fogto rear -.- or 2) front the data the trrrwillon Is processed to your Accours or 3) tram t first calantsr my oft arrant bYYrp pa{od Adddarrly, if__yywou 6d not pay t 'New Balrre from the pmdotu brsaq pmbd in AOI, firarn.o Wryer caakau M seance to Your ushpald baleco until the uatpeid balance Is paid N full: TNa mnearna that you may .0 ewe Menge Barges, even if you pay t aMrs flew Bdenca kvilcomd m to from of your statement by the rums otaterr o t closing mm, but did not m - fort previous month. Unpold fin.rna one are added te t aegrut of yam Accart. to. human Flmm!mo Fa ach hkkq period that pamdc .- h lea dart M. BO, we vtl elxreet t oh t amour fart t 00.60 nnWrmm W t dfforents will ho ?f the doom N appppean an On frmrof hMt ? ? aatemem rote m'Balarce Rate Applied To,' we also sutra"' arty urpald finance Burge kduded in to balance of each wgr? ) This gives a the daily balance of -on segment. Than. we aM up A the doll balances tar each mssmbarr of for d to In billing the baling peddoa TTNN. dvs w sihe average dairy balance of each wgreen. 3. Amusl P.Mareags Rates CAPRI. a. The term 'Annul Percentage Ile[" may appear as APR' m the front of the aummem. b. If the cods P (Prim), L (3ino. LIBOR), C Mardflcate of Deposit), a B Mankmid Pau) appears m the front of dhh ftaleme' next to the partook reteW, t pMo6C rates W ?orteapordrq ANNUAL PERCENTAGE MTES may vary prnady andmay "'ohms" a dMmo a used m the sterad I d., as farad In TM Win SVeet jou/7, L plus the margin pproroNatty dmrtlssad to you. Theme tlrrgse will be sfbctlve m t fist day of your bilkq IM "red by yaur pedodc statement a.dg stalamant next to t pesoae reap) t c rata W oaresppxNq AWl1AL Pt3iCEN1'AGE TES Y ft mamNy mdrtuy increase or decrease bead o t eared index, as fond In The Will Surest Journal, plus the maryin pmNaWy dedowd to you. These drupes Wil be et%cdw ant Asst dry of your baling period ad, month. 4. Awomma t of Lae, Ovmgmt and Returned Payment Fax. You account will be aaeaad no mans than two oft fees lined hem that ocau dxkq my being peed Under the terms of your customer agreement we rearve the right to waive or rot to aa-as any fees v;= Vriot notillestion to II10n11 "I*q out right to asses the .ante or similar r=: er time. 6. lieu AaaaunL it & manbenNp The appears m "=.I Ws statmrreM, you how 30 avoid pm*Q the lee oto h"B11suchn fee a Imddted you yoou If you cancel your account. Duda this period, you may continua to use your account without having to pay the mambereltip fee. To cancel your accent, you tout notify us by tailing our Qrteraer Raletiaro Depmtmern and psy Wu 'Now Balerce' In fW (exedtdrq the membersmp fa) prior m the W of to W "y period. & N You Class You saw*; Ym can rmiua[ to Boa y?W accan[ by ealMq ear Customer Rsiatlaro Itepennlenl. You tart destroy your cradl carcilal and account access decks, cancel all preauthorizeh baling, and ma- uda ymr acaunt. If yea o not carcsi preaudrorlmd kq anage? . ws win wdmr receipt of a Burge your audrritatbn to aeeeuan. AddltlaWly, Youo eeeoum win not be tlo-d until yea wV all mrounts you owe um irckrdnp: my trersae9iors you Mw auttdzed, Mona c aoips, pea Otte fees, owd)mit teas, reMUd payment tea, cash advance fees and any other fees assessed to you account. You are moprombe for theme ammsni whether ty appssr m your atxwunt at t dma you request to da- the .ccoun or ty re Ircu Md steaequunt to your request to Boa t secant. This may rear In Barges appearkmp on your aeam? after yea Mw ro r acoant if it has akesdy been dosed. for example, if you aWndzad a pause from a msrchora W wa receive t turscilon ften to merciara afar yam acorn[ has been dorryds, your oecaae wail be reoperd, re?toWrrtyaamount oaurslwapN betiasporas br pbe Added aWtercmlf tthom is as Vow account, fee Jor your acmunt the fee m he rrilgeedd,, m spent will continue psmdrtad by Is., until the ecccumWhalares Ira been psW N All as dented ahow. 7. Your A.aant.Your card or account evert be kt carsnectiorn with any knemet garnb ft bms-dons. S. Made* Abort Boolvards Chsak Ca mmion, When you pmvMa a Back. - payment, you auhodze u sitter to use h1borution from year check to mks a o &4ka electrode find transfer from ye+ bade accam or m proxy t payment as a deeck trarractlort. When wre tar inlomutbn from your chock m make an alectrodc And trader Moe may be wMhd.- from your bate account Am axn as to some day we receive your psynhen, end you wN tars romi you deck back fan your fiurJd YMnrdarn. BIWNG RIGHTS SUMMARY (In Came Of Errors Or Gaatiora About Your IN) 11 ysu tahkle you 6k Is weerng, a N you need more Information on¦ trarrsotion or his, write to so m e aparero shat as moon as possible at the arklmes for knquims shown on the tram of this stateroom. We mast hear Man you ro term than SO mW afar we rem you the flea foiil en vdlch to scam m pra6lem apparod. YoU can cell as Cutmsr Rdadmr number, but doing so will not preserve your dgrq. h V. beam, give us the following Infmmaten: your rune ant! account number, the dollar amount oft atrpected error, a description oft error W an mplarodon, 11 possible, of wfnY V,! u bellow them le an error, or If you reed morns Informatioa description of the hem you aro uuae abort. You m not he- m pay any errant k question whole we are hnwetlgaYrq b, but you arc 00 obligated to pay the pant of yea w that am not in question. Mile we In atioete your mpteadon, we cannot repot you a==M or take any action W collect the amour you i,t Special RNs For Credt Card Purchases If you haw a prdbem with the quality of property or serAm that you purchased with a crack card W you lave trod In good taith to correct the problem vdth the merchant, you may hew the Fight not to pay the rrmeldng amount due on the p y or -Moss. You haw this golsetlm oNy wirer air pudur- Arica was morns to 060.00 within 100 0 mIllike of o your your p ma roam in yow fu- mate ar aWq adder St we own or spasm t merdrm,orrIff we maled your the are covered =%M"." in t?m of -.I PI-- renunber to sigh all comesponda ce. t Does not apply to momurter nos-credit card accounts d Does not apply to tauhress roe-or W tend aceormta pdwcy protection: we out red eorNce mad of Capital to reserved. 0 2003 01LOLBAK hilal m t purdur spnerc o moeant. td. Terpery Radualien fsn Finrue wry". We reserve the opt to dodss? eery or all finance singes for any given 2. A blw?lrq pew Belrra ( Nsw Wahaal. a. FMance Burge h calWated multlplying t daily balance of each segment of you amours lag., ash advance, purchase, special transfer, ant! special purchase) by to armopordrp daily perbdc ram(s) tat has been pr-UWy dhdaed m you. At t W of each m t bWM psrkd, we apply t dNy Perlode rats for each magnums M your accou s to he daly bdma of each magnuarmt. t imdnTM thaas a the antl of the only calculations no er ?rhm a yo W u4 w parted. Munch c hare, for each sepnmt. We add hp t results from each sogn to t ciharps for ya,aseaou?To ? total dailyb V Mar ance ear secla h eagnas of yea aoount, we eke t bsplnNrq balance fir eeh segment ant add mmyy row tterscdas W any?erfede flrharna cirrgs alaaated m to pmt lore day's for tt ssgrut. We then subtract arty imyrnents w credits sof that day that am allocated mw thatsegnes. This pvsse h as i the separate daily balers for aadn asgruh[ of yam axxaas. Novuevar, N you geld the ew Balance alrwh en your pmvku statement In fuY (or =:- If your raw balance wes zee or a ant[ smout), now, trerascdons wlidn pat m your purchase or spedd pudrse -gmass am not added to t dally balances. We calculate 9&=`=d drq sl t daily bderee d tam by t comber of t days in t anent bukq cycle. To ctlalsm your mad firanes tlrgp, mltiply your aYemQe duly belaco by t desy odc mu murvft on o t mormlear of daily basis, days k my ° be a Rue m ?g slight vasoce between title celalatim W the anent of flames Ba early as-seed. b. If t am l rgem N a Apo m t from of rhea to aBtl ena? Pat* t* ro ?gAed 70____we multiply t LL,.. 116405 kpa7at Notice: You payment will be cradled to your accous a oft data we receive h, proAded your sand t bottom portion of ails aatemrm and your chock In the enclosed remittance envelope, and yourpayment Is received raw prong corner by 3 pm. Palmant addressed to our NryHa or Georgia processing ocher must be received m a Makuses my by 3:00 p.m. LT. Payrrwm9 addressed to out Washington Prows-q Cana mum bs teosiwd m a budnaw my by 3:00 p.m. PT. Please "'lbw at lean 9w (6) DWrses toys for poael deswry. PaWuns recaiwd by u at my osier location m in *.other font may not be aredmo t same my we reatw them. Our business dove am Monday tfamgh Serurdsv, exoiurdrnq Mdays. Plse- m not use to Ism, pan cape, am vlr' preparing your Payment. CapitalOne 002 • Employers check credit references before hiring new people. - Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. ® 2003 Capital One Services, Inc. Capital One is a federally registered service mark. All rights reserved. 002.0803 CapitalQw- PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account Summary Payments, Credits and Adjustments NOV 16 - DEC 15, 2003 Page 1 of 1 Previous Balance $618.12 Payments, Credits and Adjustments $.00 Your scheduled payment has not been received. Please remit the amount due appearing on this statement. If Transactions $63.76 you have already made your payment, please accept our thanks. Finance Charges 510.16 Transactions New Balance $692.04 Minimum Amount Due $192.04 1 15 DEC OVERLIMIT FEE $29.00 Payment Due Date January 15, 2004 2 1S DEC PAST DUE FEE 29.00 3 15 DEC PAYMENT PROTECTION 1-888-527-6904 5.76 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To all Oudomer Relations or to report a lest w stolen m&- 1-800-955-7070 For free online aceount service and spedal automer elfee, log on to www.apwone.oom Send payments to: Attn: Remittance Praes S Capital One services P.O. Box 85147 Richmond, VA 23276 Send inquiries I. Capiml One servien P.O. Box 85015 Richmond, VA 29285-5015 Save money on interest, every days Transfer your higher-interest-rate credit card and loan balances to your Capital One end. You can am more money, ssppeend leas time paying all those separate bills and enjoy seeing one payment actually make a difference on the balances you transfer. You can transfer almost any type of credit card or loan balance - as long as it has an account number. So call our Transfer Specialists anytime, toll free, at 1-800-955-7070 to start saving! You were assessed a past due fee of $29.00 on 12/1512003 because your minimum payment was not received by the due date of 12/1512003. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. F'mance Charges Pleare Jee reverse afdef0r ixjwtant info nWien q) Bdauerah ' Penely Care,g11-,g ?' 9ylA eJro ra APR CHARGE r• PURCHASES $623.97 - .05425% 19.80% $10.16 CASH $.00 .05425% 19.8096 6.00 ANNUAL PERCENTAGE RATE applied this period 19.80% ? PLEASE RETURN PORTION BELOW WITH PAYMENT. Capiftl()ne' 0000000 0 4862362320573515 15 0692040085250192042 Pleanprimt-rr? -h$re-rnadeb-ZerktaurrriWR -R kmk New Balance $692.04 Minimum Amount Due $192.04 serest Ape i Payment Due Due January 15, 2004 Ciq Ss.,e ZIP Total enclosed $ Home Phone Altemste Phone AeeoantNumber. 4862-3623-2057-3515 0 E..aAddr- #9035045608401514# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 11111 111111111 11111 11 1 m 177 OAKHILL RD Richmond, VA 23276 0 - CARLISLE PA 17013-8929 ri 1gill 1III III II 11111111IL111111111III 111111111111111111111111 ° !-- 111111111111111111111111111[11ll]11111111111111111 11 1111111 111 Plewe write yaw aaount number on your cheek or money order madepayable to Capital One Bank and mail in the emclWed envelope. S NC t• j ?X o 1'a. emos MMd. You wW love i mHrnan times period of 26 dap vvWa x fiyencs efrrpe Orb rew pumJtas"., new haloes 'nor' lpstlal purdwes and new O&W dterum if you pay War total 'New Balance, In amordanc?e with the katpamrtt Noues fit paymata below, and In tine fit, Itm W axedted by y-fro' nod e"as am no on aid papedel trrrNn. In addldor4 them Is 9mOS period on arty trarrsctlorh If you do rot pay the taaW 'New balance.' b. =j=1=. Ttarauctlar t ere asssasetl ikhrhes dhartio t) from the clam of the transaction or 2) from the date the vrracden 1. Woressed m your A..." or 3) from the first calendar day of the earram bNYp perlod. Additionally, i?f? yyaouu did not pay the 'New Balreo hrn the prm?iar rlmrhti period h hY, three dsrtiss txrokas m exne to yrr uhpeld belrioa wall the unpaid balance Is psi in fial. ? pay sine tentire New hat y y Boaril owe finance tlrrpss, evon hf W. Indicated on de from of notes c:su for the previous rr tkpaW?Mrro rram by d* moo: dam, but did M added In t thin appira6le ;=_X n Ansuntc. Winston Fk" (risrpa. Fperiod that tar tkhaaeea drrqpbae". into Ube of your frm dee00.60 rriism erhd the dlfsraeo wY be bmisd m the prdsse septsm of aocouht I'd, T".pmry in Pleurae G7rpe. Ws reserve As ! _ _ arty Mess fa arhy QKen Bohm Icalnlat mt/tlplNnti the dilly balsrtoe of eachssptwt of your account (s.q. malt river , Pu iums, special transfer, and =.,I purclsse) by the ==P= Psvfredy rd of mdu desy rd= Prlomc rats for es t(s biMrg ooyouraoeank m rsod, we apply tlsdrdbalMfyigbdsrres of saM saprwt of tin main ofnihw doip. ofnlatadars m a?M at aaudr -P periodic fihsrre dsrye for each seprsm. We add p ds nrutn fforah each sep w to anive at t. total periodic flrhencs daarie fit your sarourt. To get the hW holarhra for same aeprtem of your account, vre tales the WoiWrp balance for each sspnrt and add any raw trarrsW" and aeyper1odc /twee Wage _10md on de promo- dads babes for t.l salpsnc. We den atltraet arty ttoo din aepsem?TNs?dvesd u dta separate dt b pond inns". "he brw nc?o 8d d t". pmvla?r?raaunxt iiu firm (or If your now =P::..- a a credit amohaW, now apedal ealimeres trswedrr o ywr pudwe or Putase rho amdMroyL bd?dinoamby War amthe Wo haleness Z:.W:and ON t. sun by ds nmier of the days in the currant total n y.noa decoyy Whirs in ribs the y tlsrpa, and vmrs of airy rw rd uhe nniar 4• WNnp Due W roustmnti on • cry heel., there hey b e& amdat wrirtas actually dales eslatstian rd the smart of firtnc?e aiesree actually est. each day, &W my nevv netmm rrractlas tom ladl each nand atbtraa arty Wyelltllb or cram.. Ih the code N appear m tbs tmn of iNa auteman next to'etlanee =Applied To; vve also subtract arty unpaid 9nhenc?s charge haNUded h the balance of each aspne *.I Tale t tae the dWy WbNrnefa of each aagnm. Then, uses add up r t. GI Weer esch i dap i dine l M ti p riod d es us low iha average dally hoarse m each aopnest. 3. AraaW Pioaiseye RYw IAPRI. a. The term 'A-I Percentage, Rate' may appear ore APR' on the from of Wes awmm. b. If the code P IPrime). L 13-mo. UDORI, C (Cerdficem of Oelaoalq In IDonkurd?Whx appn N), the -M of rates rd mrresponmrq ANAL PERCENTAGE RATES may vary quonady may ineroase or decrease based on rite stated indices, as food in rho Wall Snaef Jorrne4 plea the margin VnMOhrely msdossd m you. T td+a+aes vMI be atfactlve on the 11rr day of your :orlad covarod by_yw pedodc aatement andnti c. It the code O (Pdm), F (1- a. UBOR) or O (3-mo. USOR Repriced Man )dome a?sen on the frarrt of and year rtataflr e reed m ds ps RC N ?domc rates to mse pahdre ANt11AL PEiICEdecAGE Mass may vary mmdNY anal!food In h Tf Tin, a a drmtass .sari on the awes irhdces, as Wei Sliest Jaana4 plus the nutigh previously disclosed to you. The". tltanties ,Al be efw:tlve on the first day of your NOV period ".dr month. 4. Araertsnc of Lag, Owiri rd Rabaread Paynrrlt Fs".. your accounn WU be assessed no more Ow two of the face Bated here that occur dudrati cry bNbp period. Under de terms 11 =::.-I n, yr reserve the o right t .elves or ss arty foss widnu prior retlficatlort to walvkq Our don to assess the setae or almiar yyoauu Mlthaltur rims. fRaat a c 6.tRswsq your Aaaeut. If .... berWp f". ==go, had of tale awe mm, yon he ve 30 alma t of at t was galled VT,: avoid paylrhti the fee or to t w nth fee creditIf you cereal your stxant. Duihti fNS period, you may Caltlrare to U". yarn accoun V•idaall hs i to pay de mmbero by ale. To careel your eeea. you must notify taeyoyureMWrq our grlomer ReNdem Department man al hwayrwp e) prlorWto uie end of lthe tN uy period . S. N YOU Class Your Aearrt. you sere raqueat to done yYoouur account by _WV our Cuatemar Relnlau 0epanmm. you marl damroy your pelt cardlsl red account Maass dscke• CarhMl r Ilraaurherized bNMg, sM cease your aewhatt. N you orb not esnoal preauthalzad Nino amrhpamems, vve vdm earidar ?tof a??myyo?au>at ?u?open your arrhorahta You ovve w 4tdtMnhp: MY .hill Yota pa" 4 trarssctlan you Mve strtlerixad, flrearhee dtertiea, Pam due foes. owrikdt fees, retUmsd paymm feesell nce foes and arty otlst foes assessed to ,;:a arxan6 You are roaparWa tar Ilasae amcunO whsdher they appear On yaw scram n dta ta:==to dose the account or they ere hprred to Your request to done ft account. TNs may result In Fr*, your eomux if haMs already beanarrerd dosedwt rd we it your rr.dzed gaalsss from receive the trmractlan horns the msrchertt after your aeeourt Iw been dosed, your sceaurt veil . reopahrl, the secant of ohs dhsrtis veal . added m your teernuru, Wyou vtfi W mromMo for pa_ 4 h these N e nhembeasHp foe for ymr arxehrt, des fee veal eanunae to W dwued, m the auaenc panritted by law, udl de eecaurlt bslrros Iw beat Wld h tuR as dented shove. 7. Uaits Your Aooant.Vaa rd a account can of be h coramdlon with ray hmmm pamdkp trrractlar. 8. Notles Abort Nsebal le Cheek Convaakn. Wren you paovlde a deck ". paymwt,ecyou rr.dze us cuter ro use hfisrtatlon Iranrh your dk re make afife-times eladraNc find trrrfer ! you bank axone a to procw the psymen as s dtedc transaction. When uses om en eleotroNo we ht from yourbe dewck to makefr Your bark fwd scoaraskr, to a s may day at se ran a the acne day " n ws rxdw our Pa:wKr end you veal nor meeive your dhxk ybeck (ram your finendal krtitutlon. BIWNG RIONTS SUMMARY (h Ca". Ot Enors Or O-Wors About Your BmD Ii yw tlii your h11 la rv= a If you need more iniam "On on o trarradlOn or hW, vol. to us on a separate sheet ore soon as poW61e at the address fa irhquidw shove on the from of Wes atatanan. We trout hear Iran you nc alter titan 80 deya after we earn you the fin hfil m vMch 1. error a p diem appeared. You Can tau os Qstaner Relations rani er, but dokq ". will nor reserve Your dyrta, h You titer, give u the iro`airhp Pntamadam yarn nrm. and account r tuber, ,ins dales amour el the atrReeted anon, a deserip0on 01 t. arms and an mplanetlon, h Pad "of Ww you beBave Asm la an error; or If you need more Inioma a aeseription of the hem you am tar". about. You do not have m PeY cry amour In wntlm vtie we an brvaallpaiq h, but a. dl ftuestlobat?oetad t?yin the pparts of you W(tlst areyoustet In lN1Yk vorikyete y?etal sedan, uses eamot repot yea n drnpwn a to any a onto snap tins moon you ghtasbon. x,t Spedal Rule For Crean Card Purchases If you have a problem with tie quality of property or ".rvioes tam youta with a credit care and you have t".d h lth to corrern ale pobem with the merchant, you may how ds right rot to pay the remairing amount due ayyn the ny a serNeas. You have tale b6000and them pure.".ade pales s mesa than Wdin 100 Mlin off aftV add It ( waN wa eowti or or Operate t. mardsm, or If urn rrhamed you the adveheemm tat. goperty a eervkes, au qudueea are cowarod rotierdess of rrhant a loation of puchsse.) pse". renem.r to el(n all corrrerporhdaatce. t Does rot SPPN ro onnsum, men ,eaff card accaMs S Does star apply ro bushreas zwn-cis W each aceowts privacy protection: sea our red service mark of Capital ion reserved. • 2003 OILOLBAK b. If the c noR to 110bbb krpor.m IlmNs: Vow' psymm wlfi W credtstl to your aaxaurt ". of ds Wu vn roealw h, provited you sad t. bottom portion of iris Mtamam and your deck In mina andosetl radttree emMOpe, rd your ppaayymmam Is racelved In w procaWq ornsr by 3 pm. PaNnems addrewd m our Vlr?ria a Osoryla prouaskq oemar gun W roplved an a daaksse dry by 3:00 p m. ET. Payton". a0aeased m au WaaNrhprorh proossekhp caner rrart Ds moalwd an a ausksn tlaY Dy 3:00 pm. Pi. Pbas albw m Iesr 11w (5) busksw dap .r postY drvsry. Paymsms ntatvad by us rt cry odw Ixatlan a h oration tam may not W pedal the Mons daY we roesive finernt. Qr buWses Gys an Macey thatch SatUrdaY, slodurdrp hdlMya Passe do not ws m?Ies, paps di eta wMn WeMrkq Your MYmonc When sand us a dteckW, You atMalxe us . teaks a onstkm alsctrONe uaarM tloblt flan }vest Wttlk ancohsrt for ds amwn of t. deck TNa rNedzatlon appMs u d dackt realwtl dudrhU ds hilNq eyrie stare if cart by emaas mss. If we .mot Pmoses 7. tmraNr, you aulheriza us u make a dtartie agalnn ywr bard( aawrt ukq the dhecR a paper Aari a crier ban. 041 Capitalow whites In your waI140- We can help! Your account is over 3o days past due. Financial difficulties? Good credit is important for getting an apartment, a cell phone or even a job. To avoid risk to your credit rating, call 1-800-955.66oo to use our free Check by Phone service. If you prefer, simply use the remittance coupon below. • If you have online access, log on to your account and pay now at www.capitalone.com. O 2003 Capital One Services, Inc. Capital One is a federally registered service mark. All rights reserved. 041-0303 Capita(QWa Account S Previous Balance $692.04 Payments Credits and Adjustments $.00 Transactions $64.42 Finance Charges $12.23 New Balance $768.69 Minimum Amount Due $26&69 Payment Due Date Febnlary 14, 2004 Total Credit Line ;500 Total Available Credit $.00 Credit Line for Cash ;500 Available Credit for Cash $.00 At your service To all Customer Rdstioro or to report a toss or stolen w&- 1-800-955-7070 For free online aooount aervioe and special cwtomer offers, log on to: amvnPitalone.eom Send P.Ymmu to: Attn: Remitnna Processing Caphd One Service P.O. Box 95147 Richmond, VA 23276 Send ingd6a to: Capitil One Senior P.O. B. 95015 Richmond, VA 23295-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 DEC 16, 2003 -JAN 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Ttaneactions 1 16 DEC OVERLIMIT FEE $29,00 2 15 JAN PAST DUE FEE 29,00 3 I5 JAN PAYMENT PROTECTION 1-888-527-6904 6.42 You were mewd a past due fee of $29.00 on 01/15/2004 because your minimum payment was not received by the due date of 01/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Fumce Charges Plewe ise reewferide for important information m Balanerrah PTermalelr CV aeffudM C,IIYK d ?IJG r PURCHASES ;726.93 .05415% 19.80% sum CASH S.00 .05425% 19.90% $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. ?pIg' 0000000 0 4862362320573515 15 0768690085250268694 New Balance ;768.69 Minimum Amount Due $26&69 Payment Due Date February 14, 2004 Total enclosed ; Account Number. 4862-3623-2057-3515 Pkmrpn.tmW.raa-_41r emaildi.epr bek.rariseblar orMk -L a.eet Apt J Gry S.w ZIP Home Ptnne Alre a Phone EmsilAddrae #9001645608401511# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 Irlulllunlnlrlrlri N 177 OAKHILL RD Richmond, VA 23276 ro CARLISLE PA 17013-8929 Ir,peltsllnrlrllurirllullurllrtrllurilurllurllnrllnrl InrIII urIII rtnnllu11thnlrlrluulrll,I..1,lllltttlrllul Plewe varite your aaount number myour cherl or money order madepayahk to Capital One B=h and mail in the earlmed envelope. r t? fl' e4 M r N e. draw Period. Yee wAl law i mWmum coact period of 25 days wawa f rwtm tlterpe on row ptstYheses, new bWwcs trwbrs, mtv rpedd praciwaa rd row Orin darpes if you Y Vote anal 'New Baleaee', h aoardertm tWN the Mponam floUes for payments below, and h tkns for k m be credted by Vow roM atrimen e?gepelel trrrun. h sdr•?tlortpedn b ro parsec period m arty traroedm If you do rot pay the total 'New 6. Aeanreg Fkaraa t7wge. TraraacUam wNch are rMt trmtwihe d?uao?t ?trar?ctionaww 21dt?the d?ste?tltet) trarreNon is if daV of tla carom 6Witp period Adctloml preesrad m Yarr Acautt o 31 Iran tlto first eolerdsr ly, vw ad not pev the 'New Belors fan the oaNaa blamg Pmlod h TW, flltarhCe dagr tMtnWaf m aeena to Vert utpafd fWantm rnA Ace ratpaW belenee b paid h kN: THa mars, that you msYY aY Dune fiusab cages, evm of ated m the fora of =Ply. Cans Nwr Bal=in he "Iby Are rata oaing dart, bte rid not do so for the pmNam merit. lMpeW iharce carper === For rrn of your t c. dt NWq period that Vote aranett I. ??bb{?eeecct m s fl- thup, a minkraan tool RNANCE Oi4iHOE of •0.60 wW be Imposed. It the Psrioaerauw h"k..?then"MYo 60, t?vs wM aahW C thstr 6flled m the pnatlhese of aceoun. ttv-z (orrtoaatlrof swec?ht s?ePOernabtract:y paVmeme OF create. Ill Abe erode N appaan on he from of lNe etmemem roM to 'Bdartce (late Appbd To; eubtraat arty tashdd #rortos stage W dad hweAceYw so balance of eatlt wTpha?nnt.) Tile giws us the daily bdaoe of "on ere em.for tlr bbMg add ?imdalaM dlt1a by the total w1h rsanber of deyo h the Amp plod. This rives . the avmege daily balance of each ortpnent. 3. Anal Virerrga Rabae fAPRI. a. The term 'Annual Percentage Rati may appear ea APR' on tier fire of rile netennett. b. If the code P (Pdm), L (3-mo. LIBOR), C ICedfiate of oepoel0, or S IBsnkeam Prime) appan on the from of this eatemertt roM m tla parbdc rnebI, it. rlodc rates and wpor?q ANNUAL PBK:EWAOE RATES .8 vary qusrtady od tnay hcraaee or dserww beeed m the autd hdas, ere land in TM WaF Street ./orrnW, paler tM mapn prov?iardY dbebaed to you Tfrw tltrgn wW he sir won Abe #rot daY of yea hWhp period oownd by Vert pedodcautsmern atdrrg "ch day, &W motet ram the W.SO ntitinc a end rise dffmnoa wN be and Vona c ratan yar acmae if it has akoady been dosed. For example, If you arahakd a phrdws fart a naudwtt od we reaiw the trarscbn flan the memJtatt afar Ya? accorn has been dosed, yaw eoaratt Will be reaper d, the amtak of tla tlrryrypp?wW Ib atkbd to Vert ac oun, and yyootun wW be reaprMatee for peynam. P there b a menhberag fee fer W. scoarP! the fee If Mrs ato to be duped, m the exrem pemYtrad by low, wY Ur emasn Delartes has been paid M toil as dented ab-. 7. Udnp Your Aeaohmt.Yote Card or .-Lint Cannot bo used In connection with any Internet gambkV menwatlmts. S. perks Ahar Ebatrertis Clnaal[ Carrvrdon. When you pmWds r deck ro pymni, you to mkb a on dm [o use Mbmurdon from Yatr dtodt m melee • orho-tlme electronic Rand trorfer from Vour bank aceant err u grocer the ppeeymon a ¦ dock tratascUai Whan we ur hramrilon tram your cmdk to maw on electronic kstd roomier, loch may byote bank amamt as awn p the um=--1= pay % and you wW toot receive V, check beck from Vert fkovhcal Ytdaaioro. BILLING RIGHTS SUMMARY (h Case Of Enos Or Ouatiets Abm Yate Bill) li you 1Nnit Votr bill b wrong, a If Von road more Infametlon on e Veraaetlon err bW, wrier to us m a In?ghlrrin sellweth m Abe from M?tlbe asut?emaedM?W [?mrt hear Iran wat no later then 80 derp after wo sort you the flat bill m vdich Ins error %prdYen appeared You cot call o[r Custmw Relatiar ntarbar, dart ddrg se win not ppreeaaeerw Vora dphn. h lour loner, dw us riser itlb7Wg infsnrotion: Your nma and accare mrrto, the hailer amoun =-= error, a dreripUm of the enor and M poaaw O Wry yon bellow there le p smoC er 1} lath need Moro Unr4 a dpdm the ham Vm are [rmam about You do not ldwcaw to pay of any menrn h gusrilon w" ws are hvwtlgstlrq It, Irrt you are spa abApend to pay tier pent of Vw hill tlat are not in gnrrtlan.. "le ws Invwrigete Vour 4uwdm, we snot repot you as delln;:m or take any anion m Calleet the mourn you queatlon. i,t Special We For Crest Card Purchases If you haw a problem wfth =ft y of =I-Yu ct you rest ohaw 1rid M faltlh m oarem the T=I_ h tM .ardent, You maY Mw the ridtt rot aining mart tlueaNmy 1hs prapsmy a wrNpciesu. Yau haw Wa 4iS0 Od M#*rxrdtubse wow made in ym homer i e or =.1" 00 Mlas of Vow maRg addr Of %W own or merWm, or U w mated you the adwrtisanm tof Ace propartV er seMOr, afl purclaea Aft .1 4rd% of amoan o location of purchase.) Rase ranenber to sign all correspondence. t Doers not apply to comano aon-Ctadk raid accounts t Does rot apply to MWiass non-M cant accounts rt privacy promotion: we our m. toted seMa mark of Capital We reserved. s 010? .Ll1LBa.K td. Towimay R dwfl n in Firae arya. We reserve Na the merin pnNoWy as I to you TMas doerhpw dght to not seam any or all flrwta Barges for any yvm vWl be afleadw m the that dry of your bNMp period MAng period. BYr Mrdaeael 2 A D F N 11 A ? eWt manh. 4 Owbdt a i Reload Pa nwd Fwe Assessment of Lab . venger e y aa ew ne r q - o. Fioetea eherpa b ealaleted by mddplying the daily . y . , Your acco t wW be aawaed ro Moro Van two of the few bslroce of estlt sePfarc of = & cast listed hero that acarr dudg any hlWng period. district the = advraa, purchase, apdal tpurdaseI teats of Vote Ceatmar egreemort, we nserw the .0 to by ft co separu" daily pedodle rateW that Itp been A Y c d welw or not to area Dry far wllhout a notification to i ll i h iti h l a q h ay PMVIDWy dsdceed to you. At the eel of ea e[IOdC roM fix Ceti the bggr alod we a l do dN g t to erer Bane or e m ar you w t out wa ng err r feea eta titer Ume g o , pp y p rphxm of ymr ecown m tlr Wav of sad( w add h n Th t t d f th i d . 6.tRanwMtg Yaur Aaaour. If a rtanhbsrsap fee ars on the iroM of file animan ou hew 30 aepna . an s he a o e per , e p o rd the redo of tlor cagy raiaLtlar m emus o appe , y days flan rho dam W a satmrnt wan mailed m you to psrioae Mfefee carpe (or eadt ae.= twK. We add rp the ewid pyMp disc fee o m (taus artri lea erected m you malts fron aseh segment m amw at the toW prioac if you noel your aeo nt. During db period, you may finr,a tlwge for Vow soeern. To get the elegyy 6elartce con8rao to are your aeeatnt wisher MNnp m boy 'no : fo weer aepnan of Your accent, we take the bepavrq maaa M tee. To cancel Yea aceaad, Veu mbar Ualartoe /or eedf eepnatt and add any nrvr trrracdata l N roUty us by esilnp ote Qrlamar Raletiar Deprtmm " h hp f y d t1 d N Be and sty per ode flroarta etupe a .Aa w m pre Otre mY belrea for tw asprorn we dtm sW[net any ew ata ate t rg a an pay y?ta m into, tap fro) prier m the end of Use 1Nny-deV pedod. . pymana er merlin pad p of too[ ley Arm ere aflorated 8. N Van CID" Y. Aeawml. Yw can regrari to case : m Art egsatt. Tss III- rr Are sarrran doily b rim= sa If Id the d n f tt H fo o, Relatiar yywate aawm W aW . our., oe annm Yw must drriro our treat camie) and T ow ( sepno o . or, r sa Yarr suaka New 8eleoe elrotwt an Yar p _,v rsatament h I'll (o p . y y aceahnt scar dmclu -noel ail praaulhotlzed bigkg If Your new balance was wm or a crock awn), new vartaeCUar wNd r o s dd k m c , , and maw w g_ycur eccant. Ii you do not cencd ws vdN aroider reateMAzd aFlir amn aneMa p your Pte a h Pa puuchase sepmertta are not acrid m the deny hdrvm. We W the d il k 6m ris d n bel b d# P g p , receipt of a drape Your autlorizaUon to ?sapen yax cco nt Additlonall wig not be tlaed arr stxotr y a x er awxslp e y aros y a nfp a belanfesa tapstlar ant aMdrg the sun by the nnAw of u . q a Y, V and You WY eN moans you owo us IMudlrnO Dry the do" In Ace carat bWkg cycle. To tniosate yote tad traraaNam you low aWorixd, lkoeroa charge, pert e ihrtce dergs, no' Vert swoops domy balance bhygtg dd oclodlic t tl dos fees, owdrnit new, mumm l = faw, ash art g y t o One rotanAnop an ? tbgn y borais' non ansy be a eccam. Ya ra rwpaWd a fo Uoee an. wfiethe, e vs? die caaAwen ant the a-,rm of to ecarn at the d you g w o e i ? a rpe a? b flan of two matanmt If the code Z .11,111, N e A cut a un or Ute [ra n to e a mrt to cow the amwt[ TNa ma our ra mutt in . ppen m ce roM to "Bdaros Rau AppAd To,. user n.,twv the . y g y chsrmes appearing on your arrant after you haw 121285 Yrpotart NoLOS: Your pltnm w1 tier created to Vert axwtt w of Ar ate we recdw n, proNOd you send the bonan Amon of AYS antaman ant ywr dock In Ace atdwsd ranittaraos atvdap, am Vero ppaaymm Is reoalwtl in w proaseirtp Amer by 3 P m. PaVmmtt addrawd to ote Vlr?da o 6wrgla prooswkg cane mum be raoswd m a buekase Gy by 3:00 m. Ei. Payments ademad m our Waalig[m procepbq tatter must be roalwd on a Wdraw day by 3:00 p.m. PT. Pbass elbw m loam flw (6) lawiraw days for pwul dWvary. ?aymeMS tealvd by us ri terry otfar locatlan er h another tam may not loo merited tM Cam by We rsoalw Ahem. Our bushew days an Monday throtr(/t Sattrday, srdueng Iolldeys. Plops rb not race stadp, Paper dba, ma avian ge{rNop ywr Wymam• WMn you sand w e doxkW, Yw aWod:a w to male a ara-Um abc[raic tramNr debit flan Yarr bank acoarn for iM enwtt o tM decd Thb aOUgdzetian eppiba to eA decks roceived codryaq 1M bYlkg cYde even n rem by aansaa sse• If we amot proosas 1M tramhr, yw autlori ze w m make a drrge agalmt Vow bsrri[ aoakan tnkg Ace deck, a paper draft err otfarltem. Cap" One • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. O 2003 Capital One Services. Inc. Capital One is a federally registered service mark. All rights reserved. D02 002.0803 Capital aW PLATINUM VISA ACCOUNT JAN 16 - FEB 15, 2004 4862-3623-2057-3515 Page 1 of 1 Account Summary Payments, Credits and Adjustments Previous Balance $768.69 1 31 JAN DIRECT DEBIT PAYMENT $150 00- Payments, Credits and Adjustments $1S0.00 . Transactions $34.76 Finance Charges $12.22 Transactions New Balance $665.67 2 16 JAN OVERLIMIT FEE $29,00 3 15 FEB PAYMENT PROTECTION 1-888-527-6904 5 76 Minimum Amount Due $165.67 . Payment Due Date March 15, 2004 "Important Notice" You were mailed an Important Notice Of A Change In Terms in your Tot l C di Li February 2004 statement or were sent one in a letter from Capital One in February. If you have any a re t ne $500 Total Available Credit $.00 questions, please call the customer service number on the back of your cud. Credit Line for Cash $500 Available Credit for Cash $.00 At your service To nB Customa Relstions or to report a lost or stolen osrd: 1-800-955-7070 For free online account service and special aatomer offer, log on to: -capiw.necom Send pgments to Send inquiries to Attn: Remittance Processing Capital Ono Servim Gpin1 One sermon P.O. Box 85147 P.O. Box 85015 Richmond, VA 23,276 Richmond, VA 23285-SO15 Important Account Information This February Capital One is in the movies! Watch Ebert & Roeper to we thew top movie picks and visit EbertandRoeper.ty to we how you can get involved and learn more about Roger Ebert's 6th Annual Overlooked Film Festival. Finance Charges Pkweierrevertsride for important information N Me Prri.& Cl- iW g Kdto ran R (x'Il , i ^ PURCHASES 8726.48 .05425% 19.8091 $1212 CASH 11.00 .05425% 19.8096 S.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. ?JJai1????• 0000000 0 4862362320573515 15 0665670150000165675 Pt A dd lm New Balance $665.67 rmrpnw- ;e ylr an N•rTtelA•r(rrktomrrratb! erbtwk sE Minimum Amount Due $165.67 strw Apt r Payment Due Date March 15, 2004 Gq Snre ZIP Total enclosed $ AccountNamber. 4862-3623-2057-3515 Home Phone Altercate Phone PmeaAddrea Capital One Bank as- #9004645608401518# MAIL ID NUMBER MANDI MILLER PO. Box 85147 1r1rtll1ttrltrt1i1i1r1 c°o 177 OAKHILL RD r Richmond, VA 23276 CARLISLE PA 17013-8929 ?nli?u??ur?rllnt?t??nlltu??ru??ut??nt??nr??url?itr? ° ? ?udl?uJ?ltnnr??n??rlu?r?tluu?rl?r?u?ur??ur?rllu? Pleme write yore exemnt aamber m yow dick or money ordo madepayable to Capital One Bark and mail in for mckred a lope. f? s Sa?N aas? asaasaam asap a? M en Ta. Matt Paled. You wall haw a minimum or" period of 6iNYq pe nowrod W n 1 W 2w61 h1+r?? ? dupe on Mw purchases, new e ea?N urtltesea end ch beQimnp bdence of = , P p Mw ar Nrerpme if you pay your toW 'New BalrrG', h turt"O" to esdt seen or Credo. (It the code N scoordrra vridr the hgortsrt tbUce for Paymem below, C statemem nod to 'BWnc and h tine hit to ba rvedted by yam Mm astennenO abtrao any tspNd 11" doalno date. Ttmro b ro Qrwro period on G1I1 sdvrhees and epetld tnrmfe In additi th I W of each eagn?t.) TFm pi, if on, ere e ro grace PW on arty trarmaCrlon If you m rot pay the tout •New moment . T1mn, we add y segnam fo the Igo rrhmbar of dap h the 6NY b. Aesreyp FkmsMe Charge. Traraactlan wNdt aro rot auhlect n • gave parted are aasesaed tTrarce drorpe t l average dally bNaoe of e 3. Arwrl Pareripiye Rabae IAI from the date of the transaction or 2) from the data the a. TW term •AmuN P•roant trarrmdiar g prommed to your ACrnWr[ or 3) from the APR' on the front of this Nrn did r day of the entrant billing = If you did rot e th 'N Bd f b. If the code P O+dme), L f7 y e ow arroe the P rom the previous bftq period In till. ifrarhhe wmpes eatkam m rue to Deposit), or 3 (Bmkaam F 1Ne Natrlnan Mm 10 iW = Vo+ Wgeid bNarG tall tta WpaM belrtoe {e pNd h full. rates and corteapodrq A Tale meta tlat you meyy dl mw ryurce damps, even if you pay the aide New BWrre indl on tla fros of may vary pmttedy andm? on LV sated kdees, -n your ataremom W the net atetemem coakto ride, but did not dose for the p vlom month U no,, Ihrne datum Jour W, Plus the meph p Those WN W eta are added te the aegnaro of yon Aomurt. 't c. ktkir.sn Ferree Eon caw tithing pedal that t u a harce da a W in oovstad by Y in month the If d h = 7' 1 ry , a m rrOm tool FlNANCE E of OO.fiO will ba hhpoaed. If dhe c. e co t e D ( ) F ( UBOR Repriced Monthly), = day, addpeMY new peon on the 1Trtaht of this change Included In the WtarhG me) appeas on the from of medic na "the pedod NUAL F&1E.TAOE MTES Increase W dacmmmmr based nil In The Will Street vleuly dadoaad to you rive on the 1nt day of you x palodic ,T"dTem arrding e Applied! To,* vve else e W the dwy balance of each ell the dWyy banrmsea for each d and dvWa by Um tow l period This gives us the Iba segnas. p Rate' may appear as ?tatemtatt. no. LIBOR), C ICertlflG,e of statement Mxt W thepa Aodc rata(f) Ur ppeerri{ooddic ntme and re?ordrq ANWAL PBICENIxACIE TtATE^s may 'sty?T-VY andmay increem or decrease based on the need Ind., as found In The wag Street .lorrmL Pi - the marlin previously dedoaed io you. These darpes vAl be effective on the Ern day of Yots bill period each month. 4. Aaamemant of Laae. OVSrgntit altd lUblMd paynrrtt Fes. Your atxmont wq ba assessed no more than two of tW 1aes listed here that oMurdmxhg try f t pedal. Under the terms of you cusumep agreement, we rosetw the right to waiw or nor to assees my fame Wtho t prior =1 1M to withari walvtrq our right to aesem the same or similar eme at a later t 6. Your Aaeaalt If a membership fm ==he trf his sutemern, you baw 30 dine Wa etnemem was mailed to You to evdd payaq the tae or to bave arch fm c added to you If you Gncal your arxoont. Dudrmo tlla period, you may commue to use your accamn vdUhoW WvNhp te pay the memMmWp fee. To Gneel your aotwtan you mull :"IV us by rgNrq our Umtomer Fbl:=;p rtmen[ and pay your Nsw Balaroe' m fay uNp /ee) txla to the end of the tNny-deY pedal S. N You Cbaa Yam Aesaut. You can raghmN to dam yac'ambV Wkhp our Ctrataner Relations rumors. You att dsnroy yyour credit cad(s) end cactus aeces, works, eared sal preaWlo, dlong, and ceaN tahq yew a«ant, if you do rah Gnc?d prmutMAz 6Mrq amrmpemnmu, we vyl caWdo receipt of a eW/pe your aut horization to reoMn your atxemss. AddMoMNY. Yon accotnt vyl not be tlosed until you pay all amount yet owe us Including: any transactions you Ww auttad:ed, f rtmi dupes, pen due fees, ovelimit fees, maned Psvman fame, Gsh advance foam and my other foes assessed to your ,=.M You ere royrWMe for tl ese am you rsghmn ount wfatWr tppesr on you aMaont n the Uma to dose the account or they are Incurred amMegmmrht to your ropmn to dose the acMrrm. Thh may resdit In durpme appR edrrp on you accent then you Ww IBO,Mmled tit Man, le be ninrM nr tM re,wNm ,.i yam acrout if h tam akesdy from elmead. fbr example. if you amNhorizsd ¦ purdaae from a nmtdwO end wa reoalw the trareclon from the =after your account has been dosed, Y1 account vdN be renamed, the rrroutt of the dreMe_aNl be added mifthen yam ocmtNa nt, end yyoouu vti be raporrDle /or payrnertt, rrtan6aMiP fee for ypr aaart, Ua fee wN Gnkam to be dmr0ed, to the extent pemYtted by law, WON the aceoum hNarxm hM betll PNd in W M deNmd abuse. used In O eoonroal"'?`an with My i a "CO 1 carx at bo trarwofoha. °0rt1w"N S. Netlee Abort E7eaba I Clwk Carrvaabn. What you previde • dads as Par mK, you aWMdza tar aid- to electronic d =-y"-==== Pro G t„se. Ua pey? r e deck tnrasafon When wo amatlan ynr tlm full ek to ma=ke an eledmdc trerafon, hrrW Zl be vvltir4a from yon berth aecarO m soon m the seat day we reodve your hstlndont, hdal anti you wW tar mcalve your deck back from =m r lkhen ==m BIWNO RI0M SUMMARY On Cam Of Emus Or Cuesdorm About Your BBC Ii Vou tlsnk Yar bit n wrap, or if you Mad morn hfomad- on e varxnlen or him, vNte to u on a sepanta can me anon as possible at the add- to kalWries shown on the from of this statanem. We rant her from you ne Ina than OD d after wa farm you the lrn till on which the error p problem appeared. you Gtr pcralll orvur Custanar RWtioM mamba= bus doing se vA net the ni tamatlor dphn. In :M=t-.0-.= anasn . smrapsned error, a description of the error and on etplaMUan, if Pawl "of Wwhryy you =4:1,111 ar error or If you need more InfomuUorr, a the item You am uhlmse about. You do not Ww to pay my a pay Ua hile vropen amsof rrveyou hll ba! btt th, I are you not anara fed t re ads to w abut in gmmmlorm. wa krwetltete Your =d m, Griot repot you as deingianO or takkse any ato collect the amount you question. S,-r Special Rule For Credit Card Purchases 11 you Ww • problem vdth tbe qualhy of property a servkm Uat you puroWsed with a credit Gm end you hew tilmed h good Wth to nxxract the pre6nm whh the merdra, you they baw tlhs ddn rot te pay =: aNrq amount due on hie Pro Of serNus. You this posetlonoNVUum purdarr pia was mere than 060.00 and Ure made in your trans sure or vv11Nn f 00 males oT you maNbq sddroes. Of we own w aperna the merdum, p if we maned you the edvatisentem for tW prepsny Cr servkes, all purdueee are covered roProf off arrant or WcaUdh e/ purchase.) Please remember to sign all MrreeaporhdenG. .t Does not apply to oonwmw men-credit cad account. i Does rat apply W busbxeav rm adff cool ore cr CadtN OM wppan bhlamatlon PdvacY protection: em our eat www. oM.oom. Capital Ors is a ragy rplsterod earviG mark of Capital tool Murree warps amount fmrom aw?U? fan tM a?lkatkn of your periodic m 0 the h lam 40.50 rrrirlnam e the irman and wIN aWCrect rust nd tla dfferaoe will be td. Tart hNNd theRPrxdwe aepInnont ofnn ootln. emarml n yousrye,soWe reserve the right W to m not emem MY or ON m finance, charges M My given burp ppeori_od 2. Avaye DYy Bal.- IlnakrdM New nrdwml. a. Rrunco large )a eekWated y mdUplyino Ua dally halms o} sew eepnem o} yon acoout Is.p., Gal. by the , purchases, apecW tranhsbr, errd apetlN pWdasel by tmrrd close q deny andof that Iron been prevlobmdy disclosed sdosed to You. . At At the the and of each day drbrp the WIWtg paipp, we apply the rill pdodic rte ion esw seZ===d- ev wt arxant m the o WarrG of mw nor aeulte of them deny r?ladeUaa°'p ?paa?fowd, " add t4 Palmfromfrtm saw?asgrmer total p -P If. I to mrl lkhanG tlwpe for your aeoant, To pet the dally bdarhG for esdr segnas of yon talent, ws take the bsynYrq balerres for each seotnat ?md my Mw odi? e W cthen= m =b try P-pr p Credo pasted m of that day that aro allocated to tlr segnat This dyes u Um •apsrste deny bNarhrum, BNrm of m emnst. Ffovvevar, If you Y? PreMomm autenrent h by If Yax new bNaoa won zee a • credit amouh0, raw trsnrsdkM tthldr past to Yam prdase p epedd pttmdase segmtam amd Wnoyt?added ro the daily bloom. We b ro;gedmr Owdirptu?it rN our the day h the current bNhp cycle. To calculate yon usel hlnerrs carpe, rrO1dWV blur avenge rimy :Imtoe th Ua ?e emmW aril by tlr nnmbor of dap h the NFrp ort, . daily basis, them may be this tldaanc?gae calculation and the amount of b. If the codeZ or N +py pead on the from of this statement ram to "Balance Ras AppNed To; wa mWtbly Um awrem dMV balance } eedr set bV wmrrJmmWV rndt?N.N.., vat paymas wfa be credtsd to ?ottr •Mam m of tW ens vw reoNw h, proNdsd you ea,d th. fathom pptlan of ws natanan and ywr Nock In the enclosed ppmmnwwe, ahd war paytnem q received Grate n?mu3t m. P• anon addressed te our Virgkia a OserO+ pocsltWq Grser out be recNved on a bttmkmsm day d?elivay. P•Ymema roalved by w R my otMr IocaUm N in •MIWr Corm may b crsdud? throe armd,y awyo t?s 3alr?i tl m. OWbtwiaas dap arenMaNatY Uhragh Sahsd yadNWrq h nk ye. Please do not use ttadu W Wr rive, scc. wham Prepadrp Your papnmL Wlan You aerkt W a dmckW, You wshalzs W to make a one4ime Nectraie vanrfsr Habit flan you tank atxxaart br tfa arrtasn of the Neck TNa autfartratbn •ppNm m all checks raeeiwd durrikncq the bYNq eyda even If sea by aaneaM Nse. If we Grant proGas tW uamhtor, you avtMrize W m make a large •palrat yw bank aMOUrt Wring the Neck a paper drab a otlmrhan. 027 Access your account online... Register today at www.capitaione.com. With Capital One" online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: Pay your bill online Check your balance and available credit -) View your statement Plus, take advantage of other special offers developed especially for you! capltalow svhaft to your watLe7- see reverse for details > CapitalQW PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account Summary Payments, Credits and Adjustments 027-0402 FEB 16 - MAR 15, 2004 Page 1 of 1 Previous Balance $665.67 1 23M DIRECT DEBIT PAYMENT $150.00- Payments, Credits and Adjustments $208.00 2 23 FEB PAST DUE FEE CREDIT 29.00- Transactions $8.34 3 23 FEB OVERLIMIT FEE CREDIT 29.00- Finance charges $8.09 New Balance $474.10 Minimum Amount Due $14.00 Payment Due Date April 15, 2004 Transactions 4 0l MAR BLOCKBUSTER VIDEO #902 CARLISLE PA 5 15 MAR PAYMENT PROTECTION 1-888-527-6904 $4.23 4.11 Total Credit Line $500 Families in PA EARNING INCOMES UP TO $43,240 per year maybe eligible for low-cost or free Total Available Credit $25.90 health care coverage FOR THEIR UNINSURED CHILDREN. If you or someone you know has a Credit Line for Cash $500 child without health insurance, call toll free 1-877-KIDS-NOW for information about the low-cost Available Credit for Cash $25.90 or free health care coverage programs in PA. At your service To an Cumnia Rekdom or to report a lot or stohm ald: 1-800-955-7070 For fro online soooum setvim and speeul astomer offer, log on m: w-capiffione.eom Smd payment to: Send 1I.P tin m: Attn: Remittnce Processing Capital One Senior Capitl oft Senior P.O. Box 85147 P.O. Boz 85015 Richmond, VA 2=6 Ridmond,VA23n5-5015 Important Account Information This month you will receive your 2004 Guide To Benefits, which sets forth all the additional benefits and services you may be eligible to receive this year. These benefits and services supersede any benefits and services provided in your 2003 Guide To Benefits or other additional benefits and services previously communicated to you. Please read and retain for your records is ?i Finance Charges Please fee ravnfoer+fvisddeonfw important information "&Jre rae rmdr C - "&J& PURCHASES $514.15 .05425% 19.80% $8.09 CASH $.00 .05425% 19.80% S.00 ANNUAL PERCENTAGE RATE applied this period 19.80% T PLEASE RETURN PORTION BELOW WITH PAYMENT. T Ca12"Ow 0000000 0 4862362320573515 15 0474100150000014007 New Balance $474.10 Minimum Amount Due $14.00 Payment Due Date April 15, 2004 Total enclosed $ Account Number: 4862-3623-2057-3515 P&artp W-h., M,..& rma/A.Ver6r1amsaingN erU kia.E Strew Apt 4 City S.. ZIP Home Phone Altemat, Plane 0 Pmdl Add- #9007645608401515# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 l?lnunjllluulllll N 177 OAKHILL RD Richmond, VA 23276 CARLISLE PA 17013-8929 N lllllll lllil ill lllllllljl lj1111Ij1111111i111llllllljlll ljlll 11 ? ? 111 lllll lljljllllli ll llllljlllljllllllllllll 11 llllllllllllllll Pleare writeyoso, amount number on your rbak or money order nadepayablc to Capitol OwBan.4 and mail in the endured cnvclrpe. r Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. ... a ... E-mailaddress:????????????????????????????????? Horse pifnt dearly In black «blue ink Youraddress should include an "®'slgn and cannotcontain any blonkspacet. A'.'should hate fts own spare. DI 486:136232U573ST5- Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/privacy.shtml. ®2002 Capital One Services, Inc. Capital One is a federally registered service mane All fights reserved. ti a? aa? O I M begkreq baterhm Of each SOWT each day, add any new transactions to each Bagmen, and! sulatraict any ants or credits. (li the orris N appears en the from of 1Ns rtetomem roxt m'Bderoe Rate Applied To,' we aM subtract arty tspdd lrorhm ri=pe budtded n the helarhCe of each segmem.) This give s w the deyilY he larae o/ each Then we add up A the da s-ep am.br the anddNkou each IMZ= nmbr of days in the Irq pedal. Tdehisbgiy?ves to W the averagqee drily bdaraa of wdh segnt. 3. Amur Prerttaga RagasIAPRI. a. The term 'Amid Percentage Raw may appear as APR' on the front of this statement. b. If the coda P (rune), L (3-ma. LIBOR), C (Certificate of DepoW), « S (Benkpatd Prbne) lip m w the from of 1Na atstamend roxl m the periodic rate(s), the C mow and mrasp 22 ANNUAL PERCHdrAO RATES may vary quanatiY may ith«wse or decrease hesed on the surfed lidos, as farad in TM Wile Shaer .Jo riwf, phis the margl pmvlaaly dadord to your Thew dtrgn wa b eftectlw on hero firm day of your IiIIMp pMad oowrod by Yov periods. sutmtmt endrp WA BON) or O (3- m tto from of you a(ei, to t»dodt mow the margin preNOtwy dsrsesw to you. t ewe awrhgea will be ef(eetlw m to fire ley M your bBkhg period each month. a Asse wt of late, Mint MW "W"W P•lemart Fw. You steam will be assessed ro more ton two of the tsw Ilrtsd here that over dudrp any WIN perod. Under the tams of your curstorrwr apreemem, we reserve the right to waNa « not m assess any iw a thous pdos notlflmtim to yyoauu wdthaut welvkq au tight to wwe the sema or eimlW 1w at a later time. 5.tRrtewk0 You Aesout. If ¦ nwhthar.Np fr appwro on the from of this nrternem, you hew 30 days from tiw drta w• rtaterrrrm wee rolled to vets to If you pa cancel nnenoel tVa Vater /ee e or toxam. w Owing lit taee riod, cradled mmay Cantnue to we you If you e yvew ax.atrt iMlhoul Wth n having p pa vlrq to pay the membwhip fite notify we by ull . To cance 0 =l your,Ralatlm aecam, you mmts Dep = bq ow . and pay your'fMw Balance' in ftel (exdudng the membarrap fee) pmr maw a of to wnYdeY period. S. N You tense Yete AwoN. Ynd w can request to des gyout axarht by calMhg our Cunanm Rate Owe Depenmem. You mWt dsstroy your cndt um(d and aaan arses desks, cancel all pore shodzed biding, end cuss winQymr ea:ouatt. If you do rot wxd proaurtlnri:ed alNq anarganema, we wfll xrwidar receipt of • c heMe yop aurtlatizaton to reopen your ecmum. AdAdera lour •CCOUm iris not be tlssed onW you ay al anronts you mw us Including: any narwctl. YOU ow •utirorized, r clhergw, pan rive tees, owrikalt fw, rammed W= feet, OX adwrae iw =arty other mw toassessed to your accouxt. You aro roappWde for es emourw wdwaher toy appesr on your axoute m the tore yes request to class the accent «they aro paurred aubsequw to the a yhWapaa?appe.dngwarah your axcaniT hflt umWu he v - In your exotin if It has absedy been dosad. For example, if You sutlnrtred a purdws from a memMm rd we remive the trrhwctm frorrt the merclwa after your swear has of heldohsrpda , wWW ar b ecarnddrert dwb eopead, the sorest bn year occ-ft, rd yyoour wNl be responsible for payment. It them Is a nhanbeeihip fee for your account, the fee well c«xban to be darted m the aaere psmYnod by low, wA the boost" bk rxx has been paid In hN as doMad above. 7. Year Aeaarm.Yau nerd « exam carrot be u2V In correalon with any Intaintet gambling transactions. S. Ndlee Almat Elaabertia Olwak Canwindart. When you provide • drek as perWrtatt, you authorize W ddwr to we ktfitrmratan !sere yerr dhsek to make a or-dnw almrodc kad trwfsr from yar benk acmteht « to prover the pps?vetarr r a tlheclt transaction. When we see intorrrletion form Your dhetk m mike en deenortic we lrarrr your born field trrwmr, fields may b whtldr eccout r sage r the wrotromNe ens ley we re check yar Whiners, orhd you will War dck back from year hherhdei Mtetluttlon. BILLING RIGHTS SUMMARY (In Gr Of Erwas Or Owmal" Abm Y«r BRO If you Ifhbdl yar bill Is wrap,« I l I you noel =.don an a Orhwalon «bel whiw m ttmon a saw dwel sham m tide from possible of this statemadd- ent. We mist hear iron you ro lams ton f10 d•N alter we •em You the flM hie m wHth to =nor « problem appX.d. You can call ate Customer Relations number, but doing so Wit not ppfe•eM yew riglxt In your lout«, give W the following int«madom vats roroe and accotem number, tw dollar smoum of the auspeeted amnr, a deseriptian of tw error and m eeplarutlan, If faadtle, of Wv.fesw you bellow there is an error, or If you need more infametim a dssctlpdm of the here you am tenure about. You do not ow to pay any amoum In qurstlon while we am Nwatl9v IF, but vats am still obtl N to pay the Wna of -het that am not lo qusstbn. we ktvemlome your quwtlan, we r?mot report you r deerrgsr v «taka any action to tetlect to emoted yes tiWStlm. i,t Spatial We For credit Gm Purchases property « If =;;i: a problern with the quality o1 how tried In good faith to c xt the problem Wes the mercham, You may hew the tight not to pay the romaWng emoted due an the pro rN «rrdow you hew the protacgm ody vAwn 1o pwdwww plus was mare than 060.00 and tlw pttrotta•e ww made in year hams state or within 100 tt0w of yourif Wa metled maYing address. (If we own or operate the mafChem, « you the advertisement for the progeny Or servioss, ere purchases are mverod rogenlan of amps or locatm of purchase.) Hose romembr to alga all xrreVandence. t Does rot apply to oorouaor rwraodb card accoum 3 Doae rot SAPPY to bratbwss roe-aedt cad acaoads One supports Information privacy protection: we out at wow. ens.xrru. One lo a ISCIDUNY ered Semite mark of Capital dal Corporation I done reserved. a 2003 BAK to. ftsw PatsA. You will eve a mW- prate period of 26 days withan firorm ch. on new purchases, new balance tra elm, new, spedd ptadmm rd new other dwrgae if yeas pay yar told 'New Beiarrs', in aa«dsrrs with tla brportant Notice for psym«ks below, and in time for it to be credited W yar nma statement dam. There lo ro grace period m cash advarm tlei trarofera. h addition, them bro grata Period 52 ansaction If you do rot pay the told -New b. Aea do Fivma Charge. Tw1e4ama- which are not a6jax m a gram period ere as--ed firhrhm dwrge 11 from tr date of the trsroaetlon « 2) ban the date the transaction is ptoceaseA to your Arrant " 3) from the first cdrdor day of the aermr baliry peclod. Additionally. ifYyoouurr rid rot play the 'NSw Balarrs from the previor bitlkte Pd h fit, Ikrortm = xrrkara m aid in to Tyhious teytd balance u the utpold bane charges, geld m n . This mama ohs[ you may aW owe finance even f you pay the amiro Now Balrtm kWr?md an the =111d your atatemam by the shore BrotentI,p oWfirhrae la cloaBq datrat do se f« the pmhriow atprft tlrpse re sddm m Ea appaca === t c. elYirhsoc ?s C act to .flr? Chr"=.- will y«r exam Is aWmt to e 0.50 WFNWNCE CHA E of b fro the meal . nee rise roof form the of gran ate $0.50 mini meet and ea uffamtm will be btllod Temparory m tw pwch-HFlintrue ssonterteCZ: We rewrve the t d. Rtlrd6n ddtt to rot as•w any or es flrorae charges f« my given bMV 2. Average pwDally kxLBaNrwe lbmkrita Naw Pw4h-1. a. Nnarhm =Is c•laiatad by mtMfpty" the daily ad-- paduss, speddit s safer, «d (W.. PtWtre) by to come= daily needed, dot has been prstforty to you At the and of emit day dakq the being mdod we apply to doll P«bdc new for asdt asphtrr of yar aaaat m the bdarce of writ setsrwt. Then at tw eM of tw pabd, we avid up tw reerlte of theca ddN aiadstlaw m artM et yarthe periods ro Mmes cope f« at t. the mofd add ka wtits from each segment to m arrive us at u periodic finisto, doge for yon acmtn. To get tw doey belabor for eadh ssgirre of you exam, ive teka the begavwq trareactiord heteroe ter rpmrosspnem and add any new, ,t to ::.d (:W far tl = We Uhen suntrott any payments or credits pleated as of the day two am allocats, to that .adman. This gives we the sepsraea daily bdrae for writ sspnero of you rtt. Flotvev«, If you the Now Balsam dawn m Y=:, ous wmrwr N (« If you now blond was zed or s credit amouarc), new trerractlera wNdt prat to ==X= M W. ralotiats ="M veuldlyy??bdp the tW addrq all to deity Imbar os t dwarq Use rum by t the mnrher of the days In the arrant billing cycle. To c&Wm you total =r== financ , Barge, rmldptyDyye? average dtly bderas by the orb s deify aeis, d e dry asap slight velfeilm between this calmledm and the amour of firtrtm rile?- arnrey assessed. b. N to Code la « N a App ie to front of we amtemmt nmd to "Balance Raw m Applied To: vua mueddv the 126325 Ittpartart Notes: You paymam witl b credited to r account ss of tiw hte we reoeiw b, provided you send Use boners portlm of ttl• rtrtamem and your dwck n rte artdiossd rermtterhm rtwlope, •M your WMymam lo retwlwtl h our procwMtg carter by 3 pm. Pa1m•rw •mres•ad m ow vlrgwa or owrp. prxwskq mm« mWt b rewiwd m a Wakes ay by 3:00 0.m. Er. Paytttrra adtlrosssd ts our Wahbgp«t pracrWq termer myst bs roulwd m • Mwkws Gy by 3:00 P m. Pi. Pls•/1 •Ibw •t N•rt iw (6) bwkwss date for pwtei wQderyPePlesdo ref use rtidw PWr d e?oc?wfst PrlMdrq /err P•WrwtL When drwt?pitdeu ap ec?a), w? erRt?wf2. Berta m?rwlw-ter aaWw-?wtw?yrauenster dabltY•t am y?arr authorise a m melee • corgsotgdrwt yar 6mks aomtea Wkq?tw cock, a paper M?ift or otlwwr item. ? even H •wt by saneane low. If vre umot process the tmrwtar, you Capital • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. O 2003 Capital One Services, Inc. Capital One is a federally registered service mark. All rights reserved. 002 002.0803 Aooount S Previous Bala= $474.10 Payment; Credits and Adjustments $.00 Transactions $57.68 Finance Charges $8.21 New Balance $539.99 Minimum Amount Due $39.99 Payment Due Date May 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $-00 At your service To nB Customer Relations or to report a feet or stolen std: 1-800-955-7070 For free online account service and spedd customer offer, log on to: w .apmonecom Send paymenu to: Send inquria to Attn: Remittance Procnaing Capital One S&vi- Capital One Service P.O. Box 85147 P.O. Box 85015 Richmond, VA 23276 Richmond, VA 23285-SOTS PLATINUM VISA ACCOUNT 4862-3623-2057-3515 MAR 16 - APR 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this statemem. If you have already made your payment, please accept our thanks. Transactions 1 03 APR BLOCKBUSTER VIDEO #902 CARLISLE PA $24.24 2 15 APR PAST DUE FEE 29,00 3 15 APR PAYMENT PROTECTION 1-888-527-6904 4.44 You were assessed a past due fee of $29.00 on 04/15/2004 because your minimum payment was not received by the due date of 04/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 businew days for your payment to reach Capital One. Finance Charges Pleaereereverie AdeforfmtortaAtlnfo wtion Bd-. * Perbda Cp1Y oS 1` yylirdte .dr R N PURCHASES $489.17 .05425% 19.80% $811 CASH 11.00 .05425% 19.80% 3.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT caoft ' 0000000 0 4862362320573515 15 0539990150000039997 Plimrpri•t nwilwdrJ?rrrmrd?orrmailshme?.rAr/ rwm?NworL/snk hi.k New Balance $539.99 Minimum Amount Due $39.99 S ret Apt, s Payment Due Due May 15, 2004 City $nx ZIP Total enclosed $ H-Phono Ntetnst,Ph- AccountNumber. 4862-3623-2057-3515 L-- #9010745608401518# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 ?I?nlulllu??n??n? 177 OAKHILL RD Richmond, VA 23276 r !? CARLISLE PA 17013-8929 N 'II'Ililllllllllllll?l llll'?IIIIII II II IIIIl111I I111llllll lllll ? ? IIIII'?111'I?IIIIIIII II II IIIIIIII IIIIIIIllIl11I111Il IIIII'?11' Please toriteyov oaottnt number on your dxrk or money order ma jp,"ble to C4itd One Beek and mail in the enrlatd emrlofe. aaaaaa? S a? aaaaaa? aaa? 8 0 O o hap b 1 N ta. Oraea Parted. You WN haw a rNnim[m grace periad of 26 days Wthou[ firorre ca m nave ptacnases, new balance traronro, rave apadal gadww and new Odmr charges if you pay your mtal 'Now Dolores', in and to be cM?r d by your kern Notice for in d- wd dd°Y tO trrefen. I. xH[Wh, dmm Is peas gated m any rn[rscdon If you do not pay the total 'Now rasp causes =L=:',h welase tro transactions to each segment, and subir or credits. Of the rode fl appeem m tlm hen of h4tb xetenham rots m'Oalanm Rate Apptlad To; wo also subtrapwarptymumpttl'This /rerhoe carpe hhduded N the belerne balance ?eepnarht. Thal, we adduce an the delyypWlarcea for wetlh aopnem for the bill ppaaced and divide by the toad member o1 dsya In the NRng period. This dives W the sweep. dally . of each aepnmt. 3.:t xd Paoadpa Robes IAPR1. a. The tam 'Nasal Percentage Rate' may appear as 'APR' m to from of INS statement. b. If the code P 1Prime1, L l3ino. USORI, C ICOrtlflranof two ter ent nod to theppsdudc Feiw(s) the poolodic rates and oonespahMg ANNUAL PERCEWAOE RATES may vary qusneriy led may inoteaw or deoeaw blood an the stated bdcea, ea fasd In TM Wag Street Jamaal, plus he .,On ooroviaaly disclosed n you. These pdsdwogda Wit be etMCtlw m thesnte La day of Y% In tl?s nor de Jam s? by Yea Pedodc mam ending ry, Apd, JdMR) October. c. Ii the code D IPrirre), F (tyre. o( O 13- USOR ::);=j= y) pps?to an the from of you stnempsdode nts(>) tb ppeemrio?dc rata and rowadrq ANNUAL PB)CENfAOE 7hATE8 may wNcethlY and mail increase or decrease based on the stated Indices, as fond M The will Street Jorrr(, Pks the merlin proNaualy, ddisclosed to you. These eharhgea Wit be oflecdw an the Start day of your tlllbq gated each month. 4. Awwtutard of I eta Oval it and Returned Paynwt Few. Your account WII be assessed no more than twa of the feet lived hem that occur during any tllllllg =U nder the terns of your aatamar agreement, we the It to valve or rot 1 aasew A face Wthout ceder rodflcatlm to W thho w tij,.A our right to visas tine same or similar n • later time. 6. lieu Aware. If a manbralJp fee a- m the ban of 1Ns xatsroam, you hew 30 do, from Ile can No xatanem was malted to you to avoid paying the fee arm haw such fee credited to you it you c= you accoun. DurMg We psdod, you may eentirare to tee yam aoGtrnl wlthaU h9, m pay the manbanNp ke. ToourC rCWUd yam secant, you taut nhno w by eMtlng atoms, Relstkro DaPartmem end pay Y ur'Naw Balance' in fill (emdudng tb m=X; tee) prior to tb and a1 the 1Nn, y period. 6 R You Clow You Aewnt. Vou Gn request to dose Y?oauMr secant by a osr Ctrtomsr RNadar DeparlrtlsM. You taut dwmy Yall proen credit cam(s) and as dada, Gllael auttortr Mlling, and wo d cease you vacant. I1 you do na Geed of opt f a tluryp your?Mdzstlm to rclaepawWydaeurr account. AdditiamMy, your acenum Wtl rho he deed mdi you pay erg _K. yea owe W kdut arty traroacgae you how oulhaizod, fkunce curgoa, pert due face, owdimit less, returned payment nee, rash advance tow arts =hl. rear areesed to your eccaua. Yau are far thaw amounts whether that' appear m ywr accour i at the time you rogtuen to clove tie accent or they are Inarrad siawquaht to your .quest to dose the arxant. This may mount In dupes appearing m your accent after you haw your account If It has already been desod, far exorm lo, if you auModzed a pladrw from a merchant and m recdw the tfareaLTMn from the merchant after your acra[rd 1108 bean dated, Your ecCOhrlt will be r0opefed, tle am. of tha tlrrpe vdit b added to your uuocon, and you Will be rwpnri I. for paymeru. If item is o maNOMip no far V. axant, tle fw will.tonal- m b d r to tha eMOM pemdt[ed by Iow, uhdl the eccoum balarnee Iw been Pas N All as defked shove. 7. Uito Yar Aeeeud.You card or accent carrot be used .4th any Internet gambling S. Nodes Mad flsobade Cheek Conversion. When you p-1d, a rhsk w p.ytrhem, you auderixa W alder to electrrork fits transfer from year MN[?iccount?w or process the payment as a check transaction. When we use klM "n art flan yar aleck m ::kit e en bctmNc And tmstar, Ytade may b Wtlhdraprrt you berac account as seta r Un was day we w yew MYnsnm, ad you wi rot mcaw -moo, ck bock from your tbharhdal Institution, SILUNO RMHTS SUMMARY (in Caw Of Errors Or Ouesdae Abe Your EN) If you Bart yar dk la wing, errhilltt your need more Miomatim m a trarraeUrh w , wrin to dr m seporan alhwt as seen w poasitis at the address ibF inhgtririw alewn on the tram or Ada statement. We roust hear tree You ro Ina Uun SO derys attar vac wtt you tha flex tl1 m Witlh tb error err problem appeared Ycu Gat GpreIIa eo?eCwtamer Relations comber, but doing w Wit not ni Mrlnatian: r rights h Your better, give W the fdloWng i fama8 your name, and eeeaaht number, the dicier amohrtt of the sepscnd ono, a dewdptlen of ertor and an a?lanetim, if poW61e, of WWryry ya, haliewUu chore is w error, a if you mead =1,1 otlon, a dowrifmm of the hem you sro wore . Vou do not hew to pail a,y amount in u}esam WYIe who sro W-91payrq it, but you a%abitWlOd to Pay 11110 pans o} yam hg(that are rev While Int a you . bit we investlIppnata lwy ar?w?m, we Garet mluwt or take an actlol to cal I tb amoht you queadm. i,t Special Idle For Credit Card Purchases If you haw a pratlem Wth =W% progenylcand a how that yea ta haw tried M tafth to cenect the problem Wth the the merdunt, you may hew the right not to pay the remaining sestet dad an de rN a wMcaa` You hew this Z-don oNy whw the ==n n 060.00 and Uo ptur.hsw yam home eats or WUYn tOO 0 of your maitbhg add- (If vre own or apenn Ube merdurht, or If we mailed V. the adwniwnem is tha property a wMcea, ell puMaaes Pro soured r laeaim of purtluwJ Please rdm of correspondence. romances to sign ON ll carespadance. t Doss not apply to consumer r;att-craO cad accounts 3 Does sot apply to business ruon-etc& cod accounts One OF no information privacy protection: ses our at www.C oro.can. One is a federally registered service mark of Capital Via) Corporation. All rights reserved. Q 200LOLBAK b. Asaubg T- quy. Trareactiaro wNrh are rot fmotfe data of the transaction ar 2) from the date the trsroection Is processed to yo Account or 3) from the Rho [slender daY of tb errant biNirhp psdod AddUahatly, If you lid let psV Uo 'td'w Belsree ffom the D[sviar btlirg period In hall, fbencs charges carsbus to area to yar upeid balance until the upsp baanw Is paid in full. THa ewer that you may arc owe Rrhahae dsryse, awn if you pay the erdro New Balance irhdosmd m the front of yo statement by the next aounmM doakg doe, but did finance charges . so far the ap-p?da amcmj? o{yhhaoare added to b m of tc. itYYnwa Fbr[ea tl[aga. Fa each billing period that Your account to mad F*4kW E of 00.60 vA. b Nhposed. If the total Mahcs he from d. application of you periodic ret" amoune: from the 1*7*O..SO and the difference will . deem M).50 tt1N Rhat be hWad m tlhs purdhra t d. w?[narofyoura arW.-.serve t t paduNhn b[ right to notdeasese any or r &I finance clad[ parolo Y Ibence c charges for any g gihven 2. A= belly Balnaa 1:7,k, tr Ardwaal. a. Rrheroe dory is ulad multlplying the daily belahm of oath 8epheM of your account (e.g., cosh sdvwn, pudhew, .pedal trarhater, and [pedal pudeae) pro pr tb oorreaporhdrg d to you. o you. periodic he the and tam(e) of each has day he dw vhouly dladoseung tie bMbhg paced, we apply ton FerIOAC roe for eadn wpmars of ycr aceon m b balrhee of oaa up themaitait-hr?deg?y dbalc+l?itiona m a?M chi yam parodic Rrwf t .ergs for soh rgmeM. wa odd up tlhe rosin from each septets m eMw o tie toad padodc == for yotr armuget 0* deity belches rm of yon erra. ata,T ws take tlr bepkaWg balance for each ssyacn and add any row trareacmon ad rnY 16hahoa ryhsrgs calclasd m tb nMOW [Myer for UnK r+W+nak Ws Uwe atbtrect any paynhsaa or ctadM pasted r of Uet by tlet sm atlorated m tihrt eeynam. This we W Uhe sePa. dally bdpadrne Belencebalanwn an your s oaoawnit M fuN Rothe It your chow balance sees zeta o a trod[ rears), now trarhssnUao Wddn pox n your purdhne or special cal de averages tfaRY balerhce by adding sit the daily 6alrhces togetler sad dvridrg the sun by tle number of tle days In tb etrraM brig =T=,=d ycr teal n tha rrnctlply War by the [MNy periodic ram end by the ==I, UBys 11 rho biBrg Pniod lice m muting on a there maY be e agdm wdrnee between this Glouladonrd the amount of tkhrhce.urge acoaity as saw b. If the code h"? or N appeem m thu Aont of t hl. smtamont eau to 'Balance Ram Applied To; wo multiply tha 2734M Irrportrht sloaloa Payrrems You mall to W will be aodtsd m your aoroWt as of tha buNrose day we recalw 2 proNdad (t) You send tha Dxtan potion of this atatamrn and yrrw deck InIha erhclosed remhtsMe envelope and (2) your payment n tharecelwtl In err pxceske crnar by 3 p.m. ET (i2 nom Pat. PMaas allow at Iwst tw (6) Dw4ew days tar posW dadvery Paymams received by W at any odor lotaflan a in arN or Corm mdte as of t o day rva nedw them. Out burner ails an MadaY Uscug)r Scudsy, cadtdnp hoitdaya Pleaw do not tart staples paper dMs sta. === pa yw wed W a deckW, You outledzs W to malts a are-1Mne aMctrotte vcMM Mhit rran Your boa accent for iha amwn o1 the dock'7tls to OR-:E Nwd d[drg tb hilig ryde even it amt by amreao also. It we Gmot u to make a dory against your bat atxouad using the dock a paper draft or odor ben. Process the transfer, you authorize Financial difficutties? Ca 041 We can help! v&%a sM"urm&t7• Your account is over 3o days past due. Good credit can be important for getting an apartment, a cell phone or even a job. To avoid risk to your credit rating, call s-8oo-955-66oo to use our free Check by Phone service. If you prefer, simply use the payment coupon below. If you have online account access, log on to your account and pay now at www.capitaione.com. The purpose of this letter is to collect a debt. Any information obtained will be used for that purpose. 0 2004 Capital One Services. Inc. Capital One Is a federally registered service mark. All rights reserved. o4t-04oa Account S Previous Balance $539.99 Payments, Credits and Adjustments 3.00 Tnnsactioon $106.84 Finance Charges $10.02 New Balance $656.85 Minimum Amount Due $156.85 Payment Due Date June 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To nil CLatomer ReLtioru or to ropon a 1w or atolm .and: 1-800-955-7070 For free online amount senior and special astomer offers, log on to, -mpitdonomm Send Pgrneatx to Send ingairin to: Aft: Remittance Procnsing Capital One Services Capinl One Servioa P.O. Box 95147 P.O. R. 95015 Richmond, VA M276 Richmond, VA 23285-5015 PLATINUM VISA ACCOUNT APR 16 - MAY 15, 2004 4862-3623-2057-3515 Page 1 of 1 Payments, Credits and Adjustments Transactions 1 16 APR OVERLIMIT FEE $29.00 2 17 APR BLOCKBUSTER VIDEO #902 CARLISLE PA 43.39 3 15 MAY PAST DUE FEE 29.00 4 15 MAY PAYMENT PROTECTION 1-988-527-6904 5.45 You were assessed a past due fee of $29.00 on 05/15/2004 because your minimum payment was not received by the due date of 05/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Fnlance Charges Pleamtee rovertsride for implant isfonxwtion Bdaxortate P-dir Conayax!e, ME olio raps APP Al( PURCHASES $615.75 .05425% 19.80% $10.02 CASH S.00 .05425% 19.80% S.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT V G? 0000000 0 4862362320573515 15 0656850150000156853 P4-pei,rt ma?&r addax te med?or r,aair rb?r rw -.,;r K- arb@nE i ,L New Balance $656.85 Minimum Amount Due $156.85 sne t Apt r Payment Due Date June 15, 2004 City Sr.re ZIP Total enclosed $ Home Phw Ahe nm Phone AceountNumber. 4862-3623-2057-3515 Eotsa Adore. mom #9013745608401515# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 Itlulu1 ll1 ll11 1 111 e 177 OAXHILL RD Richmond, VA 23276 CARLISLE PA 17013-8929 Iulrlullntltilutltllnllmllutllnrllutllutllutliutl n 11 I'll hill 111111111111111111 111111111 11111111111 Platte uwitr j-armant aaaabar on yob rh J m tummy mdn made fayeble to Capital One Bank and mail in the rndasd envelope. a? Z ytt? 8 O N WA Mw a minimum grace period of -rice dam m new purchases. new partm tnrrrero, new epedd purdtmee and new other tlurpea if You P+Y You tow "Mew Behrtce', h AI, 14otles for payments below, ardtlm for it to ba «edrsd rid pgeddutrarrfen. N a?Mtlon Is pace period marry trsrrectlon If you do not pay the tool •aew halerce.' b- ftOm the date of?dreiariewdono , or 2) from the data thet ) transaction h proeosed m Youu Aexaatt or 3) from the first celadar daV of tha crarerc hWY mrfod, Arldtiorwyy, if you rid rot pay the 'New BWroe?from the pmn imm bUlnp period in fie, finance charm c«dne to accrue to Vac tapaid belarws trMB tl- updd betartos h paid N fill i TMs macro dot you mayy spa owe firrttce dtargo, even if you pay the entire New Bderwo Mceted m tlr Trent of you sutamero by the mac tutor- clcekp date, Ian rid rot do ero fix the proNor mach llrpsid 1Nartce d-ryss ero added to the apptgb sepureru Aacautt c. Mkiean Fka!Foa rGY age bfw ant ,::r edal that tow iktsrtu wogs roan f.- tha tlaft of yar perlodc .(.) b ba than 60, we nbtroct that anroutt flan tlr W.6s0empfkniirnmtm Wd the cliff. .0 be td Tempera= RWMhn N FMaeMOkage. We mauve the g w rot assess any « ell flrsnce Mapes for any glum 2. Awyakq D% rm INskdYq Now Brows). a. Filar-s charm la ulalsud v mutdnhino the daily tro brMrp Dedod, we apply tlr psdodo rote for eafi ssputem of you aeeont m tlr Wsnee of ant tepnsm. Then a the and of do bOb period, wa ant tp the carotin of than rrddp11?a.elvvif««katlatlorr to srriw M periodic ro f. eaceaM?ieprra>t m mlssw?at Us told ib?de? firuatce drerye f« yotr sceerrri. To gat the dWy 6alartee for eeM seprrK of your aocauatt, wnnstake tlr be{faukp balms forstir aepoat ant addedaaaW ne m 1M peMas da s ppssdo fo thatce duatgs Jaya halaree for that sepnax. We titan abtnet aW psynross « aeon posted o M that deV tfrt ero Yhuud m that sepnan. This duo u the oprms tMly bdpmdm Be sl kownof pievlour aatarnm[ inn hat (ore trarredierts whits m your purl-es « special 6daws of sad- aeuman, we use coo segment each day, add any new trerlNNorq to each ae?aM ad stribl" arly Mtpnmt(s or crecta. (if the code N eppe?n an the iron of inter daemera nextu'Bda ce Bete ApplbdTo; we deo abtmet any updd Munq ehergs ktduded N the b i-ea Of eeeh eepnah) This pros us the dopy halawe of ant aepnaft. Tenn, we old tp M the d;Eby mtlr sapnatt 1« the dlktp period and ellthe told ntaribet of caw h tha no padad. doss us the com If You new hot- we zero « a erect antoun0, new awrsye wit hatartce of each segment. 3. Annual vawreq. Robot (hart). a. The tam 'Arrarsl Parcenta(p Rats' may appear as APR' m the fian of this rwanam. (Certificate of b. Itapalt), «8 fBeKcem Piktro the code P (Priced, L (3yrto. UBORI, C the from of D) appssro m tier statement next to the pariode rne(t), the pedoAc rata and oaraap.1 ANM)AL PERCBITAOE RATES may vary quarterly and may irtcreeTso «eleraeasa based on the stated ktdces, es i0tad n he Watt Sbeet Janet, plus the mero pp %v s y dhdaed to you t= Bargee wH be efbctlw m the Ira day of yae Nplnp period covered by you periods ero. ardng Jemery, Aqq Juay end Goober. N the "n" c. if the code D IPrims), F (i trio. LIBOR) or a 13yrw. L1 Repriced ManNy) appaan m the from of Vera natemaut next m tha pedadc fau($), the period. rata rpm pramerssy seooso m you r rsss auertpes wW W onth. w m tha fine day 111 your altrtg period ant march. Your 4. ac ounM Late, assesmt In! o. than n paymank Foss. Ilmr 1:10 that wig be assessed w moro two of tM tea hated ham that occur dulllq arty billing period Under the terms of You aretanor aproernem, E7 the right m or net m saw any tae witrotllk aUan to wltlwt weiyfrry mr right to assme or similar a a later timer. 6. You Aeostunt. If a rrrerrubsrdrip fie appssn m the from of ram of this statamam, you haw 30 deya from the date Ws nataom was mailed m you to evdd p.yirtg the fa or to haw such to c.%d to you If you cenoel yarn aca:ouan. DuMtp this pstied, you may ===. your aemnt whhoa hays to wV the nollf cetgnp Wmamar Rala orotl Depsnment and pay ya New Balance' N A. leudutdrtp the mi"PR Pfo) p Arier m d. Vass ero of the tNrtyEeV period. S. M You Gsse Yau eraeratt tken regent doss axoattby CM, our Crammer .Ik-to aronmt. You must dummy you .refit cemla) and account access dross, cued ay pcrock zetl bfllrV, e=. tadecant, If yen do rot cancel pd billkq amrylemema, we Wil consider receipt of a Mary. you aNwri:atbn to teopm yax a.cant. Addtlarolly, yeru arrant wiy cwt bs coed until yar fay all amounts you owe w including: any trarraNoro you haw aulwdzed, Marto charm, pea drid fro,facerowriimit test, returned payment fees, cash avawe and my other lees asseaaed to yew acceuan. You an reeporolhie for tltw amartts whetl-r they appear m your arrant at tha tkne you requem to doss the accent «thay en kwurFred subsequent to you request to dose the account. The may react N royaroeiw the he Inns roacewx If k Ir. drotdy beat claeed. For ewurtae, if you a tr a purcMee fmm • mmdwr and we sdon from tha merchant after your account has been dosed, Your ecooan wM be reopen-d, the amouu of the dupe wig be sddee to your account, ad you w? be reaporrWle for payment. If them Is s V be for Wrr a can, the too Will cominuo 1111 charrgpe0dd,, m tha .Men peIF [f a by bus, uu9 the errant halato. hr heart PaW N hai oa dented drove. 7. UaYq You Aersusi.VOr card or Account cannot be need N cerrtectlon vvhh ary Ntemet gernbling traroe About 8. NaWa About FlaebeNs Clresk Cbrrvarslon. What you Pub famsthn from M?a• I'm u&.&* is odor to dectraric find trarofer?from check to mks a you bank acmurt w o process the pap?yment as a duck timamcdon. When vw fiusat rA Information ka? you' de.k b make an electraric smut as spat as the wn hen yo r coy we ra>siw ywr paymat[, and you vAN rot. receive your cheek beck from you Mrai d kanNalon BIWNG RIGHTS SUMMARY (N Case Of Effm Or Questions About Your BID It you twtk you bill Is wyoq, « if you need more oftent Infaematlon m a tnrrsdlm « WI, write to us m a Ins ptJdes slmvnam the fran oPo f Wi astatanmL We nest her fiom you ro later than BO d.1s afro we son your the coat 6W Cu whits the ero« =b."==In You tell ou OYtorurr RNatlera es wfp not re mount of the serve your suspected you lamer, ghee tee tha totlowetp Prtbnnatlarc and accauad number, the suspected error, a =dpden of the error and an aplenatlon, h passihh, of vWryry you bolero them la th error, or I1 you creed muse n, a to pa111 the hem 4.=:. about You do do rot haw w to pay any amount t are Inv tipsMq h, Gat yep Netll dtfimtedhm y to e pens of ytau Nff that ero rat l1NNNN krwdloeu yar qussdon, we cannot report You a daBnprrtt «u arty aetlm to collect the amosn you qualm. S,t Special Rue For Crock Cam Purchases If =haw a problem with tha qq lhy of progeny « aerNoee that you Wmissed whh a crodt card sod you haw tried N pad tahh to rated the prdiam vith the meroharn, you may haw the ft ft not to pay the remaining Amount Bus m the =Fly or esnices. You haw this protestlm oilyy wM pwduo ceder was mero thin >60.00 and tha pulydres Wq made N your home Hate « vdWn 100 miles of year nitnit addreaa. (Ii - own or eperata tha merchant, or if ve merged you iha Heradvatleernemo romanbe, ber to f« theo oproperty « esnicea, all puxMaese au covered si amont or brac of pucMae.) pn t di oarespadotce. t Does not apply to mnauner nos-we=ft card accounts i Does net sppty to b"Whass ---W cold ec..Ws priwcY protection, w ou rod service mark of Capital purchase slpneroaPoasue not added to the deity beiances. We cak:kriou fir avsn(p dayy bahrtce by addttp AN the dory bshrtca mpetlrr ad dWidrtp the wen by the -.bar of sir dev¦ N the current biWg cycle. To calculate You tad Iktertce 10-1110, muaday year ev.n0e dolly balmce by tfw dMy' poriode 1ao rd by d. number of d0y0 N the blp Penod Oue w ras==p m e drily 6ai0, there Huy be a this aaeooL ad tit. anoux of ktrice dorp0 ecttrocy as b. if tlr code Z or N y PM. m tha ha= of M0 smtanom row m'Bdanee Rsro Apahd To; w. multiply d- pp67M Ittparlarl f1e0o: Paymama you mall to us will b. crodto to your aexount as of tha btnktat day ore rocelw h proNdetl I1) you send tM Dottan portico of thh aatanan eta your dlesk N the ertdoastl remittance mvdops and (3) your pitman h racdvad N ou procaWrq e-rrta by 3 p.m. ET (1? croon Fun. Phase dbw at loo fro (S) hraitsts days for facto deywry. Payrnems teceiwtl hY us a any odor kwatlm or in ary other ka may rlor bs erodtod o of 1M dayy yw recdw them. Our Grkret dsya ero Monday Utrourplr Sa[uNay, aociudrlp hoyGye. fieass do rust ass ltalria paper die etc. wt-n gapahq your payment Wllm you fad us • drekW, Yokt autlwrize u to rinks a ate-rims aheuonic traMa debit tram Your D.Nk atxeran for tha amersn o? tha dlxk YNS aulwdxaacn appNt m ail docks raoeived audrq the MIWq cych even if salt by saneane ebs. If we umot ProcoF tM tramfer, you auNoa:e tee to make a d-rpe apdrat your bWk auwwn uainp tM dteek a paper Wah «otMr ham. Capital0ne • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest late they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. ® 2003 Capital One Services. Inc. Capital One Is a federally registered service mark. All rights reserved. 002 002.0803 chphf Account S Previous Balance $656.85 Payments, Credits and Adjustments $60.00 Transactions 234.57 Finance Charges $11.22 New Balance $612.64 Minimum Amount Due $142.64 Payment Due Date July 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To call Customer R&dom or to report a lost or stolen cud: 1-800-955-7070 For free online amount whim and sp6ew outoma lot on to: -.ftpitalonecom Send payments tm Send inq rift to: Attn: Remittanca Pmce S capital Oneservim Capital OnsServiar P.O. Box 85147 P.O. Box 85015 Ridtmond, VA 23276 Richmond, VA 23295-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 MAY 16 -JUN 15, 2004 Page 1 of 1 Payments, Credits and Adjustments 1 04 JUN DIRECT DEBIT PAYMENT $60.00- Transactions 2 17 MAY OVERLIMIT FEE $29.00 3 15 JUN PAYMENT PROTECTION 1-888-527-6904 5.57 Finance Charges Please ree reuffie rhk* impwast infowwion Bdanardr Periods Carrgardind MEN BdrdM rare R PURCHASES $667.21 .05425% 19.80% slim CASH 5.00 .05425% 19.80% S.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 15 0642640060000142646 Plrarp,;•t.taMg?sr.?arr?r.,trmrr.?r?„•aYb?.a.u?b Ms New Balance $642.64 Minimum Amount Due $142.64 Scat Apt 4 Payment Due Date July 15, 2004 GrY Snu ZIP Total enclosed $ Home Phone Alternate Phone Account Number. 4862-3623-2057-3515 PmallAdd- #9016845608401510# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 177 OAKHILL RD r Richmond, VA 23276 r ¦• CARLISLE PA 17013-8929 lu?du?luJrl?urld?u?lud?nrl?ml?url?udlur?lrrd ?nt?l?utll?uun??nl?rlu?rlrlunI I11rlu1.. aIIurlrllul Please vnitey-, arro mt member m y= r ched ar money mdw madepayable m Cop td 0-B..h and mail in the emdared entulope. p? 8 o 1 b N t a. Grams Parbd. You vAl taw a minimum grata period of 25 do" wlNar Snaae chad balance transfers, noor sped puadaaea aM new otfar row you pay t ?errardatna VAth dlsyour krpertarr Nodd for p. area below, and In time for it to be aedrod by your rlae antemont a W pyod Im[reMmms Ymi s a Wn, Uam Ia no pmtsfawperiod raraoalm if you do rot pay the met 'N b. Aaarukq Fbhsas dnsrgs. Tnneechlma wlich era rot fmri rM data fo?dr?trus?cdonfmm ilr die et?drt ) traremation Is processed to your Account or 3) from the fiK = day of da tarrom Bdernce bpNrnp period. Additionally, ify?oouu rid not MY" he 'ow tsProdos bssq period Wants tlnam. mnikatealm emnp m In full. Thera ?sbeln mayy sdp w?ieDal Wryabal? I,= i, even if you pay the andre New Belaae kvgwted on the from of yar suterrnert byte next OtenrnerK doWnp date, but rid not do --for the provknus mach. lMp- *husnoe dnpea tc. mi inun Finerwsanr6y{{emct? . fareach bNpng Zed % t rotal =aE d1 E of W ? bhe, . e ino sad If tho total Mnc?s rings nsadrYn? hem dr of Wl+r psriodm rotdsl b Isa tllan 70 60, tw attract bust smart hen the w.6s0empnFtan?amyanndrthe dffanree will 6e Tsegwmw F bn FYUasoOrsrga We row the td. riytr m net stet my er Y finnsrnro charges for any given 2. Av= Odly oak" 1 New Pardnusal• a. fiance daps 1 alalatad muMount (the drily balance O valcempurdrr, spodalfteriinrmr, anal apadal Purim) ad by ds oorrespon3q dally psrmdc rsrW shot Inea been pro qty da0red Von the and of doy d?mq ssgnem of yon accost m tlr balms of mdtM :Tmor .Than at the and of tha period, we add up the radro of dm alulevas m aMw at you =1= odd tithe Your thmoux. To get tins dally balance for each aspnar of your acoarr, ws take tha bsghsing balance for each se(Nnor and said mmyy taw trerwcdms eM any Annsnnra tlsgp akubnd m the pmvias days ma for thst ae0ltar. We then sWtrorx my Paynems a credit pored r of that day that aro apneatad to da[ segrnYlL The giros u rho separate doll y balance for each aspnai of your accousu. )(owsvx. If you rho Now Be4ras alhown m you geNas satement in (or If your taw bantams won zoo a a Credit maven), now trorractmrr when Pmt m %==d. sot Wo ralalns nor ewnep dally by wing ell tha dolly balarnoes taoolsr end 44==. by the mrrhbar of bepmkq bdanoe of eadl aeQnart eatln dcy, add any now tnroaetias m saM aaOmmL and adrtract any paa st amen. (li tha code N appearo on the vac o1 ttJa natarheM next to 'BYOae Bete Applmd To;bursdr abtraot arty upald frames chsrge IMtdT kn the ao of eaM segment ) T. gives u the dopy Wanm of mall eogrnent. Then, we add W tip the dopyy bekrcm for each aepnmt for the tlpirq period and dNda by the total raanber of eari ti the bppng period TNe gives us the ever+ge dWy balR of malt aepnmt. 3. Armed wrsrfpa Rat atan IAPitI. a. The arm 'Annual Percentage Rata' may appear as APR' on the tram c this rtrternont. b. Ii the code P (Prime), L (3-ma. LIBOR), C (Certificate of n)emeratl I AaPpomI *% Nor) the from ef rates and conaspo lbq ANNUAL PERC ma EMA(i RATES y vary quartedy aernldd may Ineream er deerasm hasad m tha rtrtad Indoes, as found In The Wall Shed Jams=, piu tM V ppn?wY dstlwed m you. These dwgsa n11(M a effaetlw m the first day of yaw tllfnp fated cawrod 6y yc , palodi daemon ending in the to Jmwry, Apd, Julyy and October. c. If the code D (Primal, F (ia-pmpoa.? Will or 0 (3-mo. USOR m on the, Sat" nsn m pedodc nmfs) ysiragmtlaofl y? and ooneeoorn6n ANNUAL Pil:n AOE RATES may V1 trontiiY may Nees or dxroase wssd m the ::Z!;:=.rd= m you T dharhpas will be effeedw at the first day of your bNNrq period each month, 0. Asseeatnnt of Lab, Overirdt and Rshantl ?aynrt Far. Your accent [till be amemed no men than two M ds tots lined harm that occur dudng any bIWM period Under the terra of you astemer agnenhalL las remrw the right to wdw or not io stem my mea wldaut a notlflatim to Nililout w.Ivkq err dint to eaaem same or similar eea at • late ilma. 6. You Aaoant. If • membsraltip fee opean m iha trod of this atatanas you haw 30 deri from tha date tNa natemmt was moped to you to avoid paykq the tot er Io haw such lee d to you H you arced aunt secant. Dudrq fhb period, you may continue to use you aemmt without he*q to pay the membership tot. To cancel your aoeoue, you must .,ty u by ealptq our Customer Ralabro Deprtmem and pay ypu -Now BYerlee' N by (exoludng the memberrhip men A. to the and of the tNnydoy period. 8. N You dam Yar Asmant. You cm replan to don yyaarr atcant by calNrp our Curtaner Ralatlar rspammem. you mot deal r Cu Your erect ardlsl end oceant amen dsekf, eared ell preauhalzed tilling, erW mart yam account. N you m nor maned preauthafied amrgemenb, v?e wIN caWder reotipt of a dupe your auttedzailm to reopen Your accaart. Addtlaspy, your amour wip not be doted tannrssed d you Payyallou -.r=d ed, duowe uflnanncaInd=ryps,Y aro pea due mm, owdkolt mea, rammed payment tees, ash advance fees and cry other ear aermed to your acmlm. You ero responsible for dm mown u1nother they appear m yam "h y`sro time you f M1. to mul to your your the roqum to close thda y account. TNunt.n daTNa may reap in m charges appearing on your account after you haw your symusht if it hr already boon dosed. For exampb, It yco euhorkad a pudraee fmm a mamMm and wo mcsiw the trarsstrtion from the tnerohant after yar eocaarc tea been dord, you arcazd to ou reopaa ,, 1+afrMad Vmyoouuaao of tlr chsrye w18 6o added to your ., for ntarrberYilp f erespone"o for tltsen• If them IaruxR tUrwn to be darned, m tfa eldad pemdttad by law, tta acmuar Da 1 has boon Psld N fill as defined above. 7. tKq Yea Aeaeui.Yar and a accent cannot be uead h mrnoalon wNh any kxemet ii-blkq varosotbr. 8. Nslbs Abort Eleabarie Otnsok (.LrnsrsDrn. Whop you provide a deck u paynherr, you aafnrizs ue eld m use knfo metion fmrm You dads m make a one-Ikra al-writ turd transfer hen your bait account or to ptoeeea the pWslamrr r a d*& trtlltlpden. When tine ILa (nfoarotlon from your NlerJt m make an electtoric foal trrrfsr, furn6 may ha wtdndrawrl from your bads aCOd re m somas the same day 'war your . =your desk bock from Ine BILLING RIGHTS SUMMARY (In Case Of Flrom Or Ousada About You BNB it you think your 6Yt Is wrap, or If you+ rased more Infarmatlon an a trarsacilm a bill, write to u m a ==- soot as potpie at 1M adulrsr ear on de tram of this statement. We must beer from you no later then BG days afex we amt you the Ant 61A on tMieh tha error a am appeam r earn can our Custmmr Rdatbro ro.-be,, but dokq so wW not ppreesseerve Nett rkh'r M Yon letter, Qiw u the fdbwirq imm?rnailory your naps end amousn norther, the dear and M sxplatlstl ?poWhbr, of Wv.Aryy kw there is m error, or If you road mom Infoartan a derriptlm of tla ham you an lruure abort. You do not haw m pay any amarrc Vt question v,*- we ero in- h, but you am still abko to pay the pans of you bN that are not In question. m the Inwdrn yar question, moot report you ea deNnq%Mk or aka my scrim to collect the amain you question. i,t Special Rub For Credt Card Purchases; haw a problem with the gtWhy of property « vat you prrrtllmed whh a credit ant and yvu haw tried In geed fllh to cared the problem with iha ng merdum, you may haw tha drill std topay =V amount due an thepropesty or rMrea. Ym 6e 0.00 nnodNy Phan ribs Pj% m=== m sgunon a va purtlaea was =.I 0 m of your In sddrasw fit wa own or the msroham, or it we mailed you the adwrUsana t for the property a rMees, atl Wrcasm are mwred ropardem of amoum a Ioatiorh of purduao.) Pleat rmtanber to doh dl correaporldenc?e. t Does not apply to consumer non-cmdit card accounts i Doss not apply to business ao *& tarty acmmts One atppons Information privacy protection: sea our at www. ae.can. Ons is a Jeclorally registered eaMa mark of Capital andal Corporation. All dghta reserved. s 2003 Ora 01LOLBAK aeaV odic rote atl Dy Uns nnnDOr of eari n fro btq Due m rondkq m o mNy Dods, filers may be a apght wrianes be w an die, akxbtlan and the amount of Ikhatae em+pY aaserod h, If de code or N appears ie the'ran of side gnaternorn roam 'Bderrs Rea Applied To: we mlaupy tha 13779M N?dls?eroloNwE ronltWwe mwlepalatiW (2) Wubeparadtedl`o??o ?un a?sroofcevsadraM ?m DYy3 o recE w12 Piaroan PSI') (1Plm?is d?bw?at Nbottawpo(6?bWrw?sa a?ys Pm?ld d?eN draydt Paymmte raaivsd by u rt arty odor maven or in arty odsr term may not 6s cYroodutaA m of 1M day we rouiw them. Our bualrsw deya an MaMaY Uratf?t 8rrWay, sxdudrq haNtlay?. Plasm m tat um itaplm paper rip, etc. wfnm preparing r fa?^daclq roalwd d?it yadsekW, You +u8adza u m make a era-fkne akctrorde trrs/a debit van Your bnk accourt to iha amain o? da claclL Tlis atnladzatlan appl? to rkq bWrlp cycle even if Bart DY senses riot, It we carrot promsa tM vano/sr, you aWwd:e ua to teaks a dope egalral your boil auxaurrt uabng iha cheek, a paper drab or odor hon. 027 With Capital One" online account servicing, getting account information and Access your making payments is easy. Check out just a few of the things you can do: D Pay your bill online account online... -4 Checkyour balance and available credit --)View your statement Register today at www.capitalone.com. Plus, take advantage of other special offers developed especially for you! CapHa/Qne* vAmft In your wanet7' see reverse for details > Ceplta---I Account S Previous Balance $642.64 Paymems, Credits and Adjustments $50.00 Transactions $5.27 Finance Charges $1038 New Balance $60829 Minimum Amount Due $10829 Payment Due Date August 14, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyoursesvice To all Customer Relations or to report a lat a stolen ard: 1-800-955-7070 For free online mmunt aria and special automer offer, log on to: vvnw.apiulonaeom Send paymenu to: Send inqu'uia to: Attn: Remiteanee Pmcesaing Capital One Services Capital One Semen P.O. B" 85147 P.O. Bas 85015 Richmond, VA 21276 Richmond, VA 23285-5015 0270402 PLATINUM VISA ACCOUNT JUN 16 - JUL 15, 2004 4862-3623-2057-3515 Page 1 of 1 Payments, Credits and Adjustments 1 1o JUL DIRECT DEBIT PAYMENT $50.00- Transactions 2 15 JUL PAYMENT PROTECTION 1-888-527-6904 $5.27 Frnallce Charges Pkaneme revtfxJidtfor important information Rd- a, Perielir a .#&Jte rde PR PURCHASES $637.70 .05425% 19.80% $10.38 CASH $.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% V PLEASE RETURN PORTION BELOW WITH PAYMENT 1F??ne 0000000 0 4862362320573515 15 0608290050000108290 New Balance $60829 Minimum Amount Due $10829 Payment Due Date August 14, 2004 Total enclosed $ Account Number: 4862-3629-2057-3515 b -tmef.1 r Ai--& --trbmgrrbe6mw,adbl' ,klankiak Scat Apt M City sun ZIP Home Ph- Alnmw Ph.. #9019845608401517# MAIL ID NUMBER Capital One Bank >?s MANDI MILLER P.O. Box 85147 iiinntitir,ltiiutli a 177 OAKHILL RD ,°., Richmond, VA 23276 CARLISLE PA 17013-8929 a, LtLLJInddLttltlhtlhtdhtdlttttttlldttlhnlLdtl ? LnIILtdlhnttdlttlLLdt6ltttdJLLtltttlltttLllttl Please uriteyorn aaoant number m yore check m money older madepayabk to Capital One Bonk and mail in the enlaced a Lope. r Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:?????????????????a??????????????? Pleasepdatdeadyin blarkorblue ink Youraddressshouldincludean *"slgnandmnnotroMoinanybiankspaces.A t"shouldha` hFownspace. Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/privacy.shtml. ®2002 Capital One Services, Inc. Capital One is a federally registered service merle All rights reserved. ltttNt? t_ a? 8 O n To- ihrase Paned, you Min haw a minimum grace period of 26 days with I fiance ca m now purchases, now balance I=, now special purchases and new other We if you pay your total 'New Bence', In emomsrneo with the Important Notice for payonents below, and h tiro for it in be crod[ed by your new statement [ioWhg dam. TMm Is he grace period on rash ad- and specs trarufere. In sddtlom it- M ro gears Period en arty traroesnion If You do not pay the total 'ilew b. Aesuig Fb- Charge. Trarsactlra which are not stblemt [o a grace poled am arosod tkanca cwr9e 1) from tiw dam of the vsa.mden er 2) from tip date tle trsaactim Is prorated to your Amara or 3) from the floor calendar day of the curem bN_" period Additionally, ify_oyuouu rid rot psi tM 'Now set- from the previous aiNng period h fW, fnsnce Wrgn eaakse m secrue to your trnpaN balance, ud th tepsid bSiance M pad in full. ThM near that you my will ow- fnrhca charges, awn if you pay the ends Haw Balance Indented on the from of your atatelnere by tM non statement eloalrg data, but did not do an for the provlaw moan Unpdd tkehce charges am added to rho epyratle soOront of your Armure. tc. Mail. n Flhsws CPigs. FoE each bI. period that total Rr1ANCE CHARGE of 1.0.60 wfi Ds imposed. If tin bOW total Ilnsmnra tM reNl,a-,y. ?frmn [hs atbn o} yW amritayt Horn the Mt fleaptnaimV.60? MIB wbt mlfat ? purchome t d T :."yaR.s ie fir 0thrg.. We ra',mw he right m rat steps any or all Ranee charges for any given 2. A a. regmrg ssaruce of earn aW1_1 each aY, add any naw trentCdoM to each aeprhOM, and subtract any Payments w media. Of the cods N appears on the tern of INS Statement men I* Balancer Rate Applied To; wm else sdmract my updd frame" cargo Idudad N the bsianw of each aaeeppnnem.) Thbgiven u the dally bala m of eaM e.g. I. SO .'Rhen, q ,farm ?ad T?hlc Wances for each raonher oil dell Ih 1M the 3. Amoral Refer aver oty aunt- W1IAPexm.n segment. •. The hem 'Annual INS se Rata' may appear as 'APR' on the from of I LIBOR), b. If the code P (Prima)t, e L L 1Prime Uppear C IChNflwte of Deposit), a 3 (Bankcad Prime) appears on the from of INS atammrtt next mrnpthe pedudc rate(f), the poriodC rotes and mrrwprWng ANNUAL PERCENTAGE RATES Me vary querunty an==n se a domroat based on tM stated Ind., The Wag Street Jam,* Pus to margin p=Zy disclosed to you d?shp? MIN of your hTfiNlgase PMOd mt'erod t1-ftectlw on the #rs by Yo+r P. stmt t day day ending in the mmlM January, Apd, Jha and Octal-. c. If the code 0 (Prkne), r If jIg 0 or O 13-dno. UBOR Repriced MmV eppeam on the trot of your riatamerm own to the padodc n"U) tla ppeedriadc rates and co ANNUAL PFACENidAOE AAT6 may wry munNro Y +rhdmay increase w decrease based on the stated Indoors, as found an TM Wag Street JourjW, plus the margin Pm,4 disclosed to you. These CIA will be effwdw on 1M fast day a your tlNFg Period each month. b. As..so nerd: of I." ov~ and Resumed Payrt[ss Fans, Your acootan WN be aseeseed no more than tote e,1 tip fees Need ham that owe during any bet period Underir 1M terns of your customer sgreema t, we reserve the ght to waive or not to assess any fat with out qIw nod#cadon to wlthoul wsivtrg our right to assess the some or Similar at a later sae. 6. Your Aaeree. if a membersdp fee a- on the from of INa rtnemem, you have 30 day from tM dam it" ateement was maded to you to avoid paying the he or to haw such tee eredtad to You If you caned you amount. Dung this period, you may centkxre to use y'aur auxew without having to pay the mamhedip fee. To eeneel your ecorrm, you moat Ustemsr Ralatiaa Department notify us by calling our and pay you"'New Balance' M tug (excluding the memheraNp fast pdor to tM end of the thl"y pedod. a. N You Gera your Aeessrt. Vou cm roqusrt to cote Zacwunt by calling our Customer Rd"rbnent. You must deslroY Your coact c.rdt.) and account access camks, cancel all Preaudadzed l g, and cease wing your amount. If you do not cancel prosModzed billing arrangements, we will consider rocdpt of a cargo your euMrizetien to reopen your ewrnt. Ad's NY. Your account will not be, closed until you pay all amanita you owe w Including: any tramectione you haw mMd=ed, finance cargos, peat due lace, owdmit toes, returned payment isas, walh aaaance fee" and my other fsea a--s-d to your accent. You pro roapruitle lot that emums wMther ==r= ah y itr ncurred sM tM time you request to to r roQuaet to close that' core I tl yo gm. This may how you suit in chamea appearine on en you, ammaahl user VOa how your account if K has dmady been closed. For -YvI6, If you su dwized a purchase from a mordant and wm mcdw the transaction from the mere am after your account has been closed, your amount will be reopened, tln emus of the carps will be added to your arnua, endyou veal be responsible for payment. If them is a manbenNp fee for your amount, the fee will comta[e =b=has the s>s . pandtted by kw, u[dl the been Wid in had as defined above. 7. Using Your A.aeunt.Yeur card or .moue cannot be used In oeahectim with my Internet gambling tra sectlo e. 8. Ilotlst About EMobwds Grsek Crerssbn. When you provide ¦ tack t paynam, you auhorizs us Ntlar to use Wfwnnatipl Lem Wr chock m make a one-rimer electmNe hod trsaM! fro=t bed[ amaure or m p"oe"t the ppaaymere t o aleaction, When we use ktfamnlon 110111 yur check m oaks an electronic fund transfer, hods may be withdrawn from your bank sccc ra ss soup se tM same day my mceiwk be yewck from payment, sal you wig not reeeiw yrr chec your Randal Iladtulon. BILLING RKNITS SUMMARY On Cat Of Flare Or Ouestisa About Your BNO If 1'au tNrd: your bill h vuramhp, w If youneed more inirma#- on a trarrectian q his, write to us on a separate duet ss soon as pt?Nie at the address for Erato InQulrit sMwn an the hero of this atatanem. We motet you no later than BO days after we, sun Yatr the 1M tlN en MfIiCA the ertar or prrihlan appeared. You can call our Gratenler Rdatioa narttWr, tln ddlg t will not preeervev r data. h yrr, letter, give us the following norms Ianhourht e,1 #heousruspeead ertaccount descnumber, the ription of the error and mo an error . w If if you u need possible mere , of vfrv you b e e dp there an ie u o not p of the Kamyou pro unsure about. . You do not he" aw to to pet any amore M Question while we pro Inwe # It, but you are SON oWgsted to pay tM pans of yea bid that are amt jn qurtdon. b we a your auespon, urea carrot repot you t deNn¢ant or uke arty action to cellos seta amount you question. 4,1' Special Rule For Crap Card Purchases If you haw a problem with the quality of property or eeMms that to Myoupu rchssed yvith a erect wed and you Mw tiled you may how tins wmxt right 1M not t too pay taw g amount d us t oM meourd dymr m pay r ue on the po=ny or servitors. You haw this Ws protaetlan ritdV w/an the paschal erica waa more than x60.00 and 1M purchase waa made in yur home "toe or wf Woo 100 miles of you maNkg address. Of we own or operate the merchant, t. r If we milled you tM are covered aTem' er levier, ell purcasae Pleat remrn6e rdass sign o amrrrc or location of purchase.) all correspondence. t Doe. roe apph' to consumsr nonoroda cad accounts t Does nor apply to busawss non-credn card accounts privacy promotion: Sao rot ad Service mark of Capital his reserved a 2003 OI LOLBAK the = , we apply the pedodt rot fw ton sapnam Yoe axrre m da Wears of tddn sapnra. Tian st 1M end of 1M Period, v[e add up iM ream of that tdpaoilyfwceluasdorhs m arrive n UP " me?il?n f[onR ;:ch stFhiara m aM-w et [M mod patioodee Rnsrhro uiarge for yC emrrlt. To get 1M dillyy ba?la?nce mat earn seprnere of your aomure, swery take "d beprwnp balrhce fppossrdeeach dk Anonce tharye?aalnaamd on rho proviso days W Woos rot that tgmenL we, can sW[rsot eny poymenr or credits ported ss of last day that Sine elNxared m tlat segtem. TAM give W tM saPa. dolly Imlmw Now Si?of ecwn[. lbw., if you ppeeld Lt. orr your prsvlus sutemem In fun (or If yon now bWnce waa zero a e mead[ amours), new tremrscdora wtidn port m yar pw[iat a apec(d cabals o tM-gawregoa v bsl.-eun by tM r e d p all tlhe-d: b e day coy . In the cr .rent bali bNkng g tM cycle. s To ealnlate your of tip kn tM om e b tonal flrwra Unrgo, ["aldply Vour swngo deny halo"nco by 1M daily podod c mm and by the n m er of doy h the billing Dodos Due m rrMrg one daily basis, thare nay be a Slight wdathce hetwoen the eskadetion and the amore of flwnoe uarpp amnsily atetotl. b. If the code 1 w N eppoor on tM from of this amtenem rota. m 'Bdrro- Rate Aplied To; we multiply da 14306M Ih??enc?ledis?:: P?? you mall ro us vviN W credtotl m your amun ss of tM buWwts Gy rro redelw K providW (1) you sand tM bottom pardon of this staamumt one your chsek anvsiops Sid 12) yrr p+ymam Is recdvad let our uxtert by 3 p.m. ET 11 f "won PT). Pltse sibw at hurt fw (6) buwknte day for ptW dsNwry. Paymrttts rsesivad by us at mY otlMpr beaten w M mY other faro mat cwt bs eyroodutad as or 1M day ws motive tMm. Qr bWnts Gy pro MardaY Nrrdh BanuGy, aakzdnp IwNday. aacoure tM meoi tltsclwek RNs wtltoriz Ywrmpaaytndmwteb isesiwtlssnd u a crckW, yu autladzs u m make a one-tkna sMetmde trrthSNr dNtlt flan yea brdu n?bn?appNS N dahg 1M MIWg eyrie svm if serrl by sameana rise. If we wool procen tM transfer, you audadze us m make a clsrge agabat your Wei[ aoorre usitg #1e tdlsclt, a paper draft w other Kem. 027 With Capital One® online account servicing, getting account information and Access your making payments is easy. Check out just a few of the things you can do: Pay your bill online account online ... -? Check your balance and available credit -? View your statement Register today at www.capitalone.com. Plus, take advantage of other special offers developed especially for you! C:apiftlo . aAaCS In y.ur watht7- see reverse for dedaRs )I- 027-G402 CAPHN11 PLATINUM VISA ACCOUNT JUL 16 - AUG 15, 2004 4862-3623-2057-3515 Page 1 of 1 Account Summary Payments, Credits and Adjustments Previous Balance 160829 1 12 AUG DIRECT DEBIT PAYMENT $216.29- Payments, Credits and Adjustme nts $21629 Transactions 3112.45 Transactions Finance Charges $11.5g 2 16 JUL RETURNED CHECK $50.00 New Balance $516.03 3 19 JUL RETURN CHECK FEE 29.00 Minimum Amount Due $16.03 4 19 JUL PAST DUE FEE 29.00 Payment Due Date September 15, 2004 5 15 AUG PAYMENT PROTECTION 1-888-527-6904 4.45 Total Credit Line $500 Total Available Credit 3.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyot --ice To can Cwtomer Relations or to report a bat or smla, card: 1-800-955-7070 For free online account aerviae and special autemer offers, log on to, ww -puhlonemm Send Payment. to Send inquiries tc Attn: Remittance Prorating Capital One Services C.Piul One Seniors P.O. Box 95147 P.O. Box $5015 Richmond, VA 21276 Richmond, VA 24295-5015 Finance Charges Pkxe reereve/retid rimpmtant information r fo B d ? o ? Ar;.& bd ud APR AR PURCHASES $699.51 .05425% 19.90% $31.59 CASH $.00 .05425% 19.90% 00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT V Cape 0000000 0 4862362320573515 15 0516030216290016030 New Balance $516.03 Minimum Amount Due $16.03 Payment Due Date September 15, 2004 Total enclosed $ Account Number. 4862-3623-2057-3515 >Harp.---;rar-U--dwevrar r,t4ad-Vk1 -R.4-L Sawt ApL 0 (airy S.. ZIP Home Ph.. Alamsu Phone Q #9022845608401512# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 111 111111111111111111 1 177 OAKHILL RD Richmond, VA 23276 CARLISLE PA 17013-8929 n e? 11111111111111111111111111111111111111111lilllllllllllllllllll 11111111111111111111111111111111illllllll1111llllilllll11111I1 Plewe write your account number on your &W ar -y order madepayobk to C4italOnc Ban4 and mail in the endared mvdope. r Send us your e-mail address so we can better serve you. Even ifyou ve already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. ..... *.%, [? ji, sS .... E-mail address:??[]???FIR[1[1[1[1[1???[1a?[I???[]EI??[1???[1? ?Imseprintckcrlyinbkckabluelnklburaddressslrouldincludeen 'lill"sign own span. ILLhK 4862J623202*5 /J.) 15 Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit hftp://www.capltalone.com/parent/legal/privacy.shtmi. CeM Capital One Services, Inc. Capital One Is a iedere9y registered service mark All rights reserved. aaaa?g T saw I? aaaa? i O O pq0 N le Ayaio A tatalea 4Tag.. tars Rnaes Period. Yon tall have a mhltraan grsoe poriod of 26 days whhout 11 stance dr!ps m row purdam, new bohrhca tra e"e., now apadel pwdwea rd new oenr dergas tf You y Your total -Now BYatce', in aeromrhca wish the Yrpomrm No I for payntaha bolow, and In time for it to be crooked by your row aeterrtem doebtg date. Them Is - grace pod d on cash adva ots std spode trrrb.. In addition, them Is no gram period m any t.no-dot If you do not pay the total 'New balarta .' b. A-.ft Fataee Chaps. Tunia-dons which are not =u dam fof O t=_.dan-o-V= = ) transaction is processed to your Account ot 3) from the era calendar day of the carer btlhp period Additionally, if you cad rot pay the 'New Balance from the Ore+rious hiWrq perod in I Rushee tlergea rarW- to - m M unpaid balance und! to unpaid balance Is m In luil. nx that you may salt w.e Mwtce charges, wen if you pry de adte New BWrtca =in and m de front of yaw aetenronK bV the nnad Materrtenm doing date, but cad not do so for the previous malt Unpaid lktmoa charges e. added mthe %===W= hers Mkinae Fitara?bia,? account I. to a finance charge, . n**mxn mud RNANCE CtNpAsROmEudotff $0.60 win be Inposed. It tahuer t arnotant from ttsh le-6 as and the iflartatasifeYA be baled to the purchase aept?ak of your accotm td. 4;%W ReAWien in Fksnae tlvge. We reserve The rot seam arty or as finance chapas for arty given 2. a. R u?ios%Bslsn me is by we aril to beginning balance of each segrnem each day, add my new insects, m eadt aepnam, and subtract airypeymmte a credte. (It the code N appeam on the from of this aatereent new "'Balance Rae Applied To,- war also subtract my uryWd iru nro daps Included h the bahrne of each sapmam.) Tlda given ve the daily balarae of each ae7nmt. Twt, we add up all the dW baWtoea for molt Pdod .4 by the lots! nunbber of days thine bNWV period. TN. gives inn the aver nary ea-oe of cam sepnern. 3. Arr.W aai9a Rats IAPRI• a. The term 'Annual Percentage Rata' may appear as 'APR' on the iron o1 this staanent. b. If the code P (Prime), L (3-mo. LIBOR), C (Ceniscam of Depoat0, or S (Batkead Pilots) appears on the from of tNs sutenent rote to the periodic fatale), the pedodc rotas and ce ANNUAL PERCFMAOE RATES may vary 'ad and may hcreaas a decreue based m the stated hdurs, apfro?d h TM Wap Sreat to you. T & plus the m lore naHecdverm t «M?st Y Yow *ae tlahg pMod aowrod by Y.- ar pedodc aatanan ardrq In the the Jawary, JJ and October. c. If the code D (Pdme), F ( aro. LIBOR) err 0 (3-mo. LIBOR Repriced Meat lv) anoeare m the iron of vas the merdn previously disclosed to you These changes will be afbctive on the sort day of your being pedod each month. C Aswa iand of Leas, OveriNt std Rahanad Paymant Fm. Yo Your accent will be assessed no more than two of the fees listed hero that occur during any billing period. Under the terms of your ostaner agretmem, war reserve the tight to waive or not m amea arty fete wlthaut prior nntmcate to you whhaut waitNg ow rigs to assess the sans or simper en at a later ti me. 6. Yew Aaomsf. If a mambsraldp fee appears m rho from d =m you have 30 days hen tins date 1N. t was mated to you to avoid venal the fee or to viva such fee cradled to you ol mh eontbwe io uae?r account. accnnt?wi?t outitle t haMhat you momba.Np too a cancol yell" accent, yW must the --W=P tea) Pna to the ad of the tNny-day pedod. 6. N Yw yw Aesead. Vou ten roquea to dm yyour eccant by ulWg ter Gstmer Balaban, oepanmml. Vou mist dearoy yaw cadt card(s) and accent aeeoeregdreks, carnal aN proauthorized billing, proaWw od b1WV arangemema we win conaidd., receipt of • carpe your auterizatim :== aoecnl. Addterolly, your seen 0 wuntil amyw y dl ammnts you owe us Indwanq: amt you ha=:=-j dzedflrtarta ctarpos, pea due toes, ovedmlt paymom fen, cash advatta lase and any othar bee assessed to Ww account. You are respasihie for tees amemro vdethar tley appear on yen secant n the tlma you replan to dm tha eecartt or they are Incurred alWSquam to your requspapteto doso the aaant. TNs maV reap In rmeA theeeanm..hi.,a. alt art rotr.,w?N .r rte accent if it has already been dosed. For emnple, If yeY 011MdSed a pwdNaB from a nMRl WY Yd we receive Uts trasacbrt from the merchant after year ;taunt Your Itas heat dosed. acaaam wW be mapared, tWie ayynoaxuuant of the cage vdB be added m your account, WIN be responsible for nhanbaWdp fee for yout aceaam, the fee l will l continue to be ctsroeJ?m the .sent pemdmed by low, adN the accou t bbodlaa has beat Psis in fib as deMod above. 7. Bang Io r Aaaant.Vaw card or acmnt cannot be used In connection with any kmema gamhihg tra i mcWe. e. Nauss Aber Ehaereni trek Oerhverebnh. When you pro" • deck as paymsm, Vou aurlerizs a althher te use Inform= from your deck to make a me-timo alactroNe find trader from your bank account or to process the ppsaNnan a • Beek trato dian When via use hfomtation tram 1'oV cheek m make an aleetionic fund trader, fuvY may be vdtdrewm from yaw bank account as dealt as tine sane day the roCBiya yar psymem, ad you sous rot feaive yaw deck beds from Ww tkwohl Ytath ltarl. BILLING Rk1NT3 SUMMARY (h Case Of Emom Or Ouesdarr About Yar Ban ill you 11"Wyour hsl h wrap, a N you .sod more inimnatlm m a trrrsclon a hW, wale b u ona In-wgtddes showman to ahan . a staemerm. We ,,east hear tram you tto lour Men 90 dd!a}y?? after vve salt you the trot hip a wHtln tha arts err Prcderht appeared. You can pcall FFas, Customer Pandas raanI r, but doing so will not your Fights. In your letter, give us the following niamatare your.seta end aceaatt neater, the dams amour of tha atrpsesd array, a dmdpdm of the armr and an toplaretion, if poW6le, of why you believe taro is an error or 11 you need mom In a descripdan of due hen you are ochre cart. You do not have to pay any amount In glselon vNie hurt are lrrw t stlnq h, but you are vide oWOStad to Pay the pens of yau_ asf that am not In IyNM we lnwa{psts ywr possum, we carant repeat you as deanprru a uric my actin to eased 1M amour vw question. i,t Special Rule For Credit Card Purchases II?.aw pmblan with the quality of property or that you purchased with a crodt card ad yam have tided In good faith to correct rho prahlmt Vin the metchem, you may hove the Fight net to pay the remaining amour due on the p.Crty or 9"cee. You have die protacden ONy value. tM purdrse pdee s = pan 360.00 and tls purchase was made in your home nee or vkiNn 1,00 "Nee of your m=k ddrese. gf we own or operate the msroham, w It d you the advamesttem for the proton a as aN purdasas am cow and mg.= of arrant or bcatim of purdwae.) Ploase ranember to sign all corroepondonce. t Door not apply to contuaa ran-crack cam oc-$, 1 Data set apply to buxh a nan-Ued/t ram actors. Capital Ore supports Imamate PdvacY Protection: m our wabalte a www.ccaapp can. Capita Ors is a bQeral?lypeeasred service mark of Capital .tears charge lerofVol, sooaant. To ga the dMI balance ntce ca for balartca for or each eatlt rant accalrtt, NO take U1D begeeYng segntarm and add any raw transactions aid erry I=- charge rsledsted m the prevlao days once tor that septwtt, we ten aubtrsot any paymara or cede pored as of that day that s. eNOratod to that segment. TN. gvea us to soparae dally balaslndce Basrne tot m Wurptwlouw aitaitmt you hll (a If yar new bes.:e was zero a a or", annoum), now traesctkats tyinidt pail m your Dlnrdnaae ot tpodel pureose sepnerms am rot bbaly balahcas. We the dal bebnoas t poUer? awoy eling balance ro the id Mao sea de as y ntbor of and y the coy In the current bWkp Cycle. To calculate your total flntanca charge, rtadtldy your sucrose daffy bslorno by to dopy rat and y the nurhber of days h the bump . Dual m roatdng me daNy bad., there may be a an therye arnteay sase.ead d the annoustt of Ims b. If iha cads Z or N appoaor on the trap of W. a ttemern re teM'Bd„ w.sonce Rau Appaed Tovre roadply r..r.,..,....r ..,v..?.....,,, w., .... u., 7143M Inportad NWn: Payrrema you maN m us wgl De cradled xo your auacrnt n n 1M Ounitses soy vro realty h Provided (1) Ycn sad to bats. poem o1 tss aatanan anal your dunk htha ahda.ed rutddttance atvelge anal (2) your paymem h recalled h our woaaalrg caner by 3 p.m. Ef (t f rem Pr). Phase alknv n Ieaa }ve (6) busknsn days fa poaal dMvery pi ds rscalvad W w a anY otler locatlon w Inn arw other romp may rwx 6bse credtad as of tle dayy vas.also them. Qr bukoss days aro MondeY turoWt Sswrday, nadudnp hrNdaya. Rase do nil ltae staple peps, dm. aro. vdtari rkg pa ernL yNan you and ve a dscMN yw nrterise v to make a atatkns electrode uaela debit iron your bait a io ?tmaia. aa? e nut ya,r ter h .sou 1. lint i t :aPspe`ha`r a xt waloveMdor?itan g awn h ram by sameans Nse. If we a.rt groan xM lrarabr, You authorize Access your account online ... Register today at www.capitalone.com. 027 With Capital One" online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: --? Pay your bill online -? Check your balance and available credit --? View your statement Plus, take advantage of other special offers developed especially for you! CapitalCW wAae+a In your wa/Nt7" see reverse for details > Calalta PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account S Previous Balance $516.03 Payments, Credits and Adjustments $.00 Transactions S62.8S Finance Charges $8.77 0270402 AUG 16 - SEP 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this statement If you have already made your payment, Please accept our thanks. New Balance $587.65 Transactions Minimum Amount Due $87.65 1 15 SEP OVERLIMIT FEE $29 00 Payment Due Date October 15, 2004 . 2 15 SEP PAST DUE FEE 29.00 Total Credit Li 3 15 SEP PAYMENT PROTECTION 1-888-527-6904 4.85 ne Total Available Credit $500 $.00 As a valued Capital One customer, you are eligible to receive a free Year-End Summary that recaps Credit Line for Cash $500 your 2004 charges. Please call 1-877-794-4487 before December 12, 2004 to reserve your Available Credit for Cash $.00 , copy. All orders will be processed between January 15 and February 28, 2005. At your service You were assessed a past due fee of $29.00 on 09/15/2004 because your nummum payment was not i d b h d T B Cu rece ve y t e ue date of 09/15/2004. To avoid this fee in the future, we recommend that you o c. stomer ReLtions or to report a imt or stolen urd allow at least 7 business days for your payment to reach Capital One. 1-800-955-7070 For free online aacout s Ift and spedal customer offer, log on to: vow -pitalone.oom Send parn.u to. Send inquires to: Aft: Remitmnoe Pm-ing Capital One Se 1i Capital One Service P.O. B. 85147. P.O. Box 85015 Richmond, VA 23276 Richmond, VA 21285-5015 Important Account Information Are you registered to vote in this years general election? It's not too late! There's still time to register, so go for it. Your vote can make a difference this November. Call or visit your local voters registration office or go to wwwxveryvotecounta2004.com to make sure your voice is heard. Every vote coums! FrnanceChatges Pkawmenroerferide imforfastirja»sation f or ? a & e ?.r Ce? ?JJnl l d A .YT. PURCHASES $521.18 CASH r r PR .05425% 19A0% $8.77 S.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19,90% V PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 15 0587650216290087658 New Balance $58765 Minimum Amount Due $97.65 Payment Due Date October 15, 2004 Total enclosed $ AccountNamber. 4862-3623-2057-3515 Pl-eprurt ,rradafrna a-nmJ arr brbmvriurb/w _blank iwk. st Apt b Home PMae Sun #9026045608401515# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 hinlultlinltltlni .+ 177 OAKHILL RD Richmond, VA 23276 CARLISLE PA 17013-8929 n lult?niiutitiluti?llullutilutlinnniitinlltttlittltl ? lutliln?lllunulluiltlnltltluultiltiulu?ilutitiltil Pleare writeyarer--wt nrnaber on yora rbec4 or money ordn raadepayabk to Capital Orre Bank and mail in the m1wedenrod4e. r Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. s;• E-mail address:???????????????????????????????? Please print cleadyin bkckorblue ink Your addressshould Include an "e"sign and mnrrot cordoM any blankspaces. A'."should hawks own space. Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address Will never be sold or distributed without your consent. For more information about our privacy policy, please visit h"p://www.capitalone.com/parent/legai/privacy.shtml. ®2002 Capital One Services, Inc. Capital One is a federally registered service mark All rights reserved. T aar_ a? ?s O a p ra\b o m N t a. Games Paled. You IN how a a "man grace pried roof 26 days wMnut firence Marys an new pu red' w Dalarnce transfers, row special prdreos and now, other charge if you Pay Your total .11 I'll., M oo.ondaica with do Important Notice for paymems below, arnd in tine for it m be ayadted by your raha atstmtau closing data. Dram 1. 0, on cash and spedd tra ideas. In adddon, titiora Is Far pees period m arty tray cd- If you do not pay it. met '!bur b. Asaning Fb- . charge. Transactions Witch am net it 1e1 ab(eet mdam pr the o gram pabd am :sewed Brnsnhem tl m =it., than tl el to to your Account 2) ) diem himtracdbn Is processed ed yam Aecant a 31 flan the first ralsndmr day of tla eared bNirnp Additiaefiy, if you a9d rlU py the 'New Balarm the prsviar biting pared In fW, fincce charges mmksm to accrue to yam typed balmee use the unpaid bolmte Is paid in 6A This mot r that you may art owe hmtcs charges, oven rt you pay Una aMm an Brian itdeeted an the from of your smmrhnent by the next statement doWp date, but did not do so for the pmvbla martin. Unpaid 1YW1ce Merges am added to the segnerd of ya. Amard. e atrdman FYraa . ref ash your :.Leta[ 1. abf 0C[ m a firm drige, . Timm teal FIt1AFICE CNAROE of 00.60 .0 be krhPOmad. If the total Muoce tltarya -A hum the of ad from the W0.60 ?m ride:adthe di ?will be bvsd te tfe psdress seprwt or water ammo. td. Tarrparay FlsskMlen In Pintas Charge, We reserve the did to rot seer my a al finance charges for my riven begmrhg bill-CM, of each egrnan each day, add my now transections to each aoph?eM, and scoured arty peymeMs or credits. of the code N appears an the had of it" staternem next to'Balanc , Rate Applbd To: we also subtract my unpaid Lune Burge krltded In the balance of each sephham.l TN. gives - the daily balance of each sego::. Than, we add up erg tM daily balartaes fa sea a0gnertt bf the beg' ppeedod and divide by the total man., o, days In the blbV period TN. gives -IM average daily balance of each segment. Aural Moatsga Rags (APRI. The Lean 'Annual Permirtage Rata' may appear as 'APR' an fie front at this statanera. If the cede P (Prime), L 13-ma. UBORI, C (Certificate of Deposit), a S (Bankurd Prim) appears an the from of this statement next to the pedodc ram(s), the Fewer and corempmV ANNUAL PERCENTAG RATES maL,8=" nedy am I may inereae or deeroass based on .. as foal h Tla Wag Sheet .larnW, plus the maryln pproroNOUsiy disclosed to you. Theca awe. =VAN be efle.tw an the fin day of you hlung IF mamma by your pedodla .t.tmtan marlg 3. b. if you eudni: a purtlrsee from a rtemJem and m .... the traraodon ironrh the mercirm efw your account has been cited, your amen will be reopened, two amount of the ciharyp will ba eddied to your orreun, end yyoauu.r hnAll be r;= I. PWrnmt- If lone la a mertlberasp fee enam, dhe fee, wW mmime m be durmd, m the sown permitted by law, until the errand Wlahm has been paid in M p delked above. 7. Using Your Aaart.Your card or arcarht ca oat be used In contraction with any int-writ gambling transactions. 8. Fes I Abet Eimburds Clhssk llrrzsntarh. When you provide a lock as payment, you auMms - aidrr m use hfomsdon from your deck m make • oreWre elee[mte AM trarbr from your bank accoud a m purse the payment r a Mo.k traimactkn. what von use infomradon fresh you Medk m make an aledrordc iced tra ew, frnri may he witldawn from your bank aoroud as rah as the acne day we roedve Vera pymad, anti you wW not receive your dadk beck from your ftnaridal irnsdtuUOrh. BILLING RIGHTS SUMMARY IM Case Of I.- Or Ouestlas About Your BIB) I mire tW as t? InmacaorMa r bill, valwo i you two umm a as som {r W n an the foram possible asttattemeamM.reWa a maim of this hear hen you ne fire later tiara BO Nys afar we aeon You tlo tlfi an vWeh tiro error c prahlenappeared. Ycu can roll our Custanar Rdatlae ;amber,dive u tie I% ddtry a vvi1 not pprreesssseve oa=b. vas Iota.. ,,;!ng infemmtlan: and accent number, the dollar amoral of the suspected actor, a description of the euor and anmplansden If poritle, of Wry you begeva Dare la an error; a If you need moro Mfoma a deacdpUm of- the hem yam an arse about. You do not haw to pay any amount am e1R Obligated to ppaayelh pens ofn Hl 1f it arc of in quesdart.l+Atla ws itnveetlgsta you aastlon, we crsat rga. I as definghant a takkee mY • to coped tha amain you question. $,t Special vide For Credit Cam Purchases It you have a prohlan with 1ha gWhy of property a :ch_14. that you pudwed vari a erect cam anti you have d h good faith to correct to problem with the merchant, you my howl to ddd net to pay His remaining amain due an the properly a rAcm. You have Me pmaetlan W vvinen the pumice: pdca was Han ten 4160.00 and the purclrsa was made M yea Fame auto a whhin 100 mile of year mafiing address. (If we own or ==.M :radium, a If we maned you to fa 11116 P7.6 a HeMtaa, eg purcieeos tie covered regard en of mainn a loratiah of purMaac.) Please remanber to sign all conespo donce. 2. Avarags DaW tiairaa IkhMti j Nary e. Fiance cnarye m calalated y rmf baiarnce o} esdn aegnen[ of your tie adorns, pudae, special transfer' prsvbuely disclosed to you. At dos end of each dev Asia to bMhV period, we apply the dal periodic rate for :edit ephhetx of you arrant m dos Were of each seghherd. Then ar dos anti of de period, we add up dos nabs of car daily mlnMdar to amve et yaw period[. finance charge fbr We results from each milimma, five: Merge for your . got the a it. tow ter each segnas of your accoud, we take the bsdmkhp balance for each moment and add my now, tramsectione t Does nos epWy to consumer noa- ra& card accounts d Does not apply to business nor arch eard accounts Ono supports Mformatan privacy protection* see our at www.capulane.com. One is a federally leglat?s service mark of Caphal wxdal Corporation. AN a 2003 one OILOLBAK nth sum"Ma next to ire and ANUpaaALttePERCQG' rimWAGE Uie TESmay wry M=V =my h msem a decrease based an the anted hdiom, as loud in The Wag Sbeet J..4 plus the mardn previously daelaaed to you. These durhges wR be atisedve an the prat day o, your tlaitp Penal each month. 4. Aasasrrru W Late, OM%* and RMnntl ==F,= your accent wR its assessed no more than Haw =art cover dusrip arty tlWng period Under the term. of your customer agmemad, Yee reserve the right to waive OF tat to asaee eery ter vAthod prior notlllcation to without vwivkp etc doh to assen the sane or similar at a later time. 6. Your Aaaamd. If a msmbaNtp fee appesn an the from of Ws warammt, you have 30 deya from iha dwa Ws aratemmt was maBed to you to avoid psybhp the fee or to have ash tee .-died to you if you cancel you account. During Ws priod, you may continue to use you acceun vdNout hawing to pay the membership fee. To coned your account, you must notify us by railing our Cuatemer Relations Daprtment and try psdode firioe dnargs Z="- he gravies day's bdaros for Uot aeprrd. rx my and PaV u'New Bsianee• "M"==' e mamborahlp tool prior m Ua end tperiod. t t am M eel 8. N Y R to dose o P. oa Ch- Yea Aeaaun. ? an r c e b us c ove ho ThThis r t y y?a uu os fa each egnent of your acteuht. NowsvwI if you ppssld the i Now Bela ce sho vi a t hsl ( Department. Y t must destroy == d m(s) and t d k si owi n wn an war pm ehrhad or ou o if you nowt balers was zom or e ctad, -mount), now ze secan access uc s, une ng, and came tatirhg your accen,. If you o net cared transactions winch post to your purdee or spocid v preauFadzed kllBng anergementm, von vdlI oadder perdue aegnenm em not added to the daily balancers. Wo We latr, the svere b dais b l dinin g th c g mcsip of • duryp You autMrizaUm toreopen your e canl Adrild [ vAN t b d d {p y: a ance g s e a y baler:: tagerlar and cav&V to sun by the amber of c . y, your :man no e ose anal you pew all amounts you owe us includeha my the rays In the anent baling cycle. To ralctaate yam tad transadions yore have authorized, finance chartist, paw finance charge, mddpl yam average elegy Dolour by th dW eriodc ram and b h f d bI t M th due tees, ovemmlt tees, retuned payment tees, cash adv n f nt d b d t y V y p e nm sr o ays e palm. Dee to madnig an a daily basis, .hers .nay boa ca or a ce ee a my o ee ::ree o yaw oeco nt. You are responsible ter dheea amainn waathar atgm varianee between this ution end tie :mount of .fay appear on your eccoum at the Ume you regrew ,o ' You finance dwa?. scauaty trammed. dose the teen or they em M r d a rat ,o b. If the code Z a N appeam m the fian of IN, staanml your roqueat to dime the eccoun. TNm may roaJt in raved mBelerm Ras Appfied To: we multiply tin ?., durpoa ap?oadrq m you`acmaan aha` you hew _ . 7211M h rht?? : Pr?? you real to us vdg be crWtod to your amwn as of tM buwkaas 4y ws receive w provided (l) You send 1M bottom portion of .ten sutanan era you deck envsiape and l21 Your pa}sham la recalved h err proopslrhg candar by 3 p.m. ET (1 f ram Pn. PNae Your at leave fur (6) buskess aye /m pwtsi bllwry Paymanm teoalvsd bl' us rt mY other loeallern or M my our tom maY rat 6a .reduced n of tM cosy vw ncdw dam. Our bukaw drays tiro ManGY tlrardh SatadaY, sxdudng FaFGyn. Pleas do not cans staple pap. q?s ate. veil: pnp?rkq yeti p rn. Whwi ya std us a eheeT:W, you audadzs w to teaks a aw-titna sieclradc trarafer debit hen You Bantu accaad for iM amaan o/ tits daek `fhM aWnodxaUan appal to a1 decks received Adrp tM NIWq cycle even if son by manoone vim. If wa cannot prcaess 1M trarstsr, ya auhodzo us to make a dregs agehw Wur brut accoun using iM Hack, a paps draw a chit ware. Financial difficulties? ca,, We can help! a lisaftMyotirmism?, Your account is over 3o days past due. • Good credit can be important for getting an apartment, a cell phone or even a job. To avoid risk to your credit rating, call 1-800-955-66oo to use our free Check by Phone service. • If you prefer, simply use the payment coupon below. If you have online account access, log on to your account and pay now at www.capitalone.com. The purpose of this letter Is to collect a debt Any information obtained will be used for that purpose. 041-0404 ® 2004 Capital One Services, Inc. Capital One Is a federally registered service mark. All rights reserved. Account S Previous Balance $587.65 Payments, Credits and Adjustments $.00 Transactions $63.49 Finance Charges $10.12 New Balance $66126 Minimum Amount Due $16126 Payment Due Date November 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To oaB Customer Relations or to report a list or stolen rack 1-800-955-7070 For free online sceoum service and spocW outon- offers, log on to: uww.npinlone.com Send Payments to: Send inquiries to: Attn: Remittance Prooeuing Capital One Services Capiral One Services P.O. Box 85147 P.O. Box $5015 Richmond, VA 23276 R16mond,VA23285-S015 Important Account Information Want to make a diffarnce this November? VOTE, Your vote is important, so get out there on November 2. Only you can make sure your voice is heard. Every vote counts! PLATINUM VISA ACCOUNT 4862-3623-2057-3515 SEP 16 - OCT 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Transactions 16 SEP OVERLIMIT FEE $29.00 15 OCT PAST DUE FEE 29.00 15 OCT PAYMENT PROTECTION 1-888-527-6904 5.49 Capital One is proud to support The Heart of America* Foundation, helping children learn to read, succeed, and make a difference in the world. In 2003, we gathered nearly $1 million worth of books for children in need. To lean more about how you can help a child make reading a lifelong passion, visit www.heartofamerica.org. As a valued Capital One customer, you are eligible to receive a free Year-End Summary that recaps your 2004 charges. Please call 1-877-794-4487 before December 12, 2004, to reserve your copy. All orders will be processed between January 15 and February 28, 2005. As long as this benefit is available for your account, you must call in each year in order to receive a Year-End Summary. You will be notified in your statement on how to opt in for your Year-End Summary. You were assessed it past due fee of $29.00 on 10/15/2004 because your minimum payment was not received by the due date of 10/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. 1'llmce Charges Plexe fee rmQJQ jhk* 1mtertant infamatfon Adewnrr & Pamir 0-M-11-1 WE gppfudro ras, R PURCHASES 862152 .05425% 19.80% $10.12 CASH 8.00 .05425% 19A% 8.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT CX 0000000 0 4862362320573515 15 0661260216290161262 New Balance $661.26 Minimum Amount Due $161.26 Payment Due Date November 15, 2004 Total enclosed $ Account Number: 4862-3623-2057-3515 Street Apt. f ory Suu ZIP Home Phone Altamte Phone #9029045608401512# MAIL ID NUMBER Capital One Bank 1177D MILLER OARHILLRD PO. Box 85147 Isininllu9?rlllurl ,?„ R . ichmond, VA 23276 w CARLISLE PA 17013-8929 n LrlrLdltrtLll,rrlrllrrllrtrllrrrllrrtrrrllrLr119rrlhrlrl ? Ir9rIllrrrllLrtrrrlltrllrltrLLlr99rLIIdrJ9rrllrlr191Ld PTeme wite yore aaount nianber om your rheel or money order modepayable to Capitol OneBank and mail in the emrlared enaelope. r S O S S asp s? 8 1 or O b u?i q N to. Grow Period. You will haw i minimum grace period of 26 days without finance doge an now purchases, new, balance fosters, new, special putloses, and now other dnarow if you pay ytr told 'New Baler % in and In thine to beocnd Nodce for Payments below, far it d There by ssaremnens, I no . In daln, tere h grace period sped 1 trasfers an my trarrectbn If you do rot pay the total Now Wants, b. Aaenalg Flames Charge. Trarrectia s which am not adb)eet m e gnuo period n assered finesr dor{p from the tran der claw of tlo fed to to your m 21 unto the transaction pr tl r y of the Vent bill or 31 from the fits calendar day of the w Sal b c- period Adddaoly, I?f? rid not pay tlr'New Balarre: flan the previous iyyoouu g period in Ad, finermn dergs rondrxs to accrue to year unpaid balance ud1 fro upaid balance h paid in full Th e mesa dial you -y eW owe Marmes charges, aver if you pay the enxiro New Balacee indn[ed m to from of your stationers by the nog atatermennt cloWg date, but rid nor do w lm tes preNts madm. Unpaid lhsroe charges tc. ell added m the apptctlNS segment of Your Mean. IlYrbraedr Fk- iyrargs. Far each bNng pedod that Your account I. wWokt to s lkwmce doge, s mWnasn toW FINANCE OfA E of $0.60 will be knpoad If the total Mao Marge Fossil a from the appBeatlan of your pedode reels) Is ka then }060, we wV stbtrsd tlot amart from tits $0.6s0gnmiatkrrram andrthe dffermos Will be t d. ?w purchase Roohd- fin Flruaoourgw Wa reserve to Fight m alopttdaaees any or all fkerwa charges for my iiwn 2. Avenge DsBy B- I- - - New P...l. a. Rrwce chame is calculated By muldcMm the dally by d. ppeeriodc raw. To obtain the average daily balance for the Ming penod cevaed by this stem seem, we take the bedmkq balance of each == Y, add any row immeacti" w eadl sa?my Payments or credits. (Ii the rode N eppesm m the frail of tin. natemmt next to 'Balance Rate Applied To,' we alts slttract arty updd Jicmce Merge Included In the bolaxe 01 each .) TNs gives us One doily balance of each sopnant, up all the dal balances for each am for and 1vIFIa by ft lold number of days htl 1M bilpno petted. Tats gives us the average awry fount. of aM segnmt. 3. AneH *A ge Ron. Percentage Too term t 'Annual a. Rate' may appear as 'APR' an the from of of ( Ins statement. UBO. b. If P Film), L (Bonlu L CPrima pear C IChmte two amas S CBmium Prime) o appear the Mom of f Deposit), two smammt act m the pedocie , ANNUAL N to pnA row and q ANNUAL res OWA RATES maY vary quart red may heroan or m decrea crww bread on the entail Mcee, a tared In TM Wig Short Jaa.al, plus to mrgh c .oudy dedoad m Wu TMa W1 beby a w an to Jim day of Your N1hp eD=md your pedodc statement ending in ate mande January, April, Mil and October. c. If the code D IPdroel, F 11 ? .LIBOR) or 0 (3iro. LIBOR Reproved Madly) cep m an the foam of Year .Foramens preomrndwr?the patt.dc me(p tlme ppeedriooddC rata and eorrapandre ANNUAL PERCQi A E RATP3 may wry montNy aSf meal him= m decrees based m to erred indices, as laud h The Waal Sheet Jbir plus the margin presiaudy dsciceed to tau. sa dnangas will be efecrive an to Jim day of wmcrTh=", g period each mach. 0. Aaessarant of dote, Overank and Round Paywst Fee. Your account will be aasseM no mom then two of to fees listed hero that own drkp any bgling period. Under the tame of Your customer agreement, we ass- the dqM to waive or not to assess my ass without dot nedAatim m vA walying ow right to eaeaw the amt m .1 liar at a Ina tae. Si Your i;nunt. If a moonberdlp fee appan m fns from of dale statement, you hew 30 days from tna dote 1Na statement was mated to you to avoid psyirp the ea or to haw such fee cmdted to you if you cancel year acwmt. During ilia period, you may continue to use you acrotrd wither M to pay the membership lea. To caved your aeemrm, you rood notly us by calgnii our Custanor Relations Department and pay your New Balance' in full (excluding the memboreNp lee) Prior to the and of the Wily-day period. S. R You Claim Year Aaesus. Vou can is wit to dew yyoouu recount by uokp our Customer Roied. oepono-. You run destroy your credit cerd(sl and accent see- doclu, annrol eat proauthadzed dlllhp, and craw uekg your octant. If you do not coned proauthorized bblrg ananpontents, we will consider receipt of s charge yea auhorizatlonto re open your aceaud. Addriauly, year secant will ., be dowel will you peal all amomte you owe w inducing any transactions you he" audiorized, Twnro durga, Paa due fees, ovedmit ass, resumed paymem loo, ash advance lea and early other lea asoeseed to your account. you am mpmatLe for dose amours whether they eager m Your account at the time you request to close the ecoanl or they aro hwrred sbeeguem to your request to dose the account. TNe may result in charges mPeedmg m your .-t .her you hew your account If it has already boon dowd For exsmplo, if you ssfodzed a predoae from . rawc art and we Food. the [raWttlell 1ren11 is mardia t after your access, has been dosed, your account will be reopened, to Swoons of the alma will be added to your access, and you will be respeW le for payment. If than Is a membership fee for year swan, the fee will caudnw m be dmarged, to 1M oxmm pmakmd by low, until to swan Wlsrce hn been Paid In fill as defired above. 7. Uahg Your Aeaeut.Yer cad or account carol be used In connection, with my Hemet gambling S. Nod- Abort Fgeabards Chock 0mvae6n. When you provide a dock as parent, you auhorb. us althn to use Information from year discit to rake a aro-tkne doomonie find uwwfw from you bank ocrout or to process the payment n s dock traroad- When we use Iriftimstiort from yam dock to make an slactranic herd transfer, pads may be wmndno" from your bank saw" n soot as Five awe day w0 receive youf WMor's, oral you veto rot receive Your deck back from yam Jiarndal knNnrdon BILLING RIOWS SUMMARY (h Case Of Enore Or Qussdcrro About Your BPI) If you think Your 611 is wrap, or if you need more hemutm m. tra m d on a bill, write to us an a sepanu sheet as scan as possible at the addrea for inplria shown an to tram of this statamers. We must hum from you no lour than BO d•r attar War stem you the fir bill an wNch the error or prodo m appeared You ran call our Customer Relations ranker, but doing w will not pprrseaesrrww your dgtss. In Your former, ghw us the fdkFivi p 6nsam ilarc your awe and aewun nu bet, the dollar amourn of 1M ampect6d an an asp flaatlen possible, of Wivdryry yuku be1°fmww them is m error, a If you need mom inmmmatlan, a description of the ham you aro dude abort. You ddonoottyhe- to pay any arc sstiY obligated H ln sy payy the parts o1 - ?61f Ithit am not in gusadorn. WNe war I mmen m iota tsaallon we cemot r.POn you a deWuqusrmt or take my adten to rwgea the amen yen quearim. 1,t Special Rule For Credit Cord Purchases If you haw a problem with the quality of property or you nd you heed loons taiga toMcomect the 1 and a merchant, you ma the ftN not to pay Mth do pay the rmtaiNrp amend due an the ny or echoes. You hew 1Na prolftilm 60.00 end the purdsse tau armada„um your hero state or v"in 100 miles of your mall" oWmsg. (if we own or oporate the merchant, or if we nailed you the advert eemaw sea the property or services, ail purchases am rowred mgndea o1 anent or location of purchase.) Rao remain r to sign all comespornderce. t Does rot spPfy to consumer ron-aed3 cad -CMWs 3 Does not eppty to butboss --ft card accounts pdv4cy promotion: see our rod service mark of Caphal his reserved a 2003 01LOLBAK -9 ss of your accent to tow balance of sech os Than at the and of the paled, vs add up co t to periods f.. W FD. fm each .Oam aid aerial up the molts from "ch seQnart to arrive at too tool pedodc tkwnce charge for your amass,. To got t ho deli balace for each angrom of year aceous,, we take the bep1rbg balance for oad'r Ma ?rymentea w " try X X ?s days balameo rte tMt sa{Ftws. We dill bri Wb raa my Psymaw or credits ported a of tot day that am allocated to that seg nom. Tats yws us the separate doly balance !bus 8denceu Aownof Your "c'urs. you Previous auterro you hlli(a, If Your row balance was zero or e credit amass,), now trmmctiona which pass to you purdoae or spacial purdiess eogmats am not added to the doily balmmoes We rakalato tlo avorooe dMyy__Wanee by addng as do Loy bsaces togBter and di, the sun by the rarnbw of the days in do CLFMM b16g cycle. To calculate your total dor0e, M.W yourtoaveraoo deli belamco bV the rbdc ram am by o raanbar of day h tM dlWmg r Dus m rtndrp m • deny bads, tlcre may be a finance Choy, between die ed ftsion teal the am be of b. It the code Z o =T fray of We stelow s meet to 'BSlace Raw ApPUM To: were muliksy the 13634M Impatart fiotlae: Paymuc Ycu mall to us will M cradled m your arooumt a o1 the btsaksss ay eve rsxriw h, provided l1) you send throe bottom podm of this satemem and yam duck h tM erndooed remittance mvalapo and 12) year peysmras le reoelved In out proassbno Amer by 3 p.m. Ef (72 mm Pre. Plaaw Wow n Iwo tw (6) bwkon dsya ter penal Mtlwry. Paytcme ssttslvW W us a teal oqql iMIppsr locator or InWprapmpesY Minya tan ymmY rmot be cyndted_ a of 7M day we recNw tam. Out bkwkmsse deH aro MadeY turoudm Satwday, esogWrg hoodeN. ?ixossurtmta tlts?ama?nssof uts?dreek rT N a nto izagai a?pplle?e to II d?eelk?i ieeMOUwdaMrdri us?deckW, tau awwdz. kt m make . anatkn. eearait tra,eer aeblt Tani yam bmk us to make s doge agalcl your Writ at00tsm trakp fro dock, a paper Main a cheer Item W1rmp side awn if Sam 6Y aomecns ale. It ka. coma prooew is tracer, you authorize Financial difficulties? "I cap?ita?Qne- We can help! vvlsan In your wA1,111*01 Your account is over 3o days past due. Good credit can be important for getting an apartment, a cell phone or even a job. To avoid risk to your credit rating, call 1-800-955-66oo to use our free Check by Phone service. If you prefer, simply use the payment coupon below. as If you have online account access, log on to your account and pay now at www.capitalone.com. The purpose of this letter Is to collect a debt. Any Information obtained will be used for that purpose. 041-0404 0 2004 Capital One Services. Inc. Capital One is a federally registered service mark. All rights reserved. Account S Previous Balance $66116 Payments, Credits and Adjustments $20.00 Transactions 334.71 Finance Charges $11.12 New Balance $687.09 Minimum Amount Due $187.09 Payment Due Date December 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To all Customs ReLtiom or to report a leer or nolen --& 1-800-955-7070 I" free online aeeoum orris and Special. customer off-, log oa to: www.npitalone.mm Send Payment. I. Send inquiries to: Atm: Remimnoe Proeft Capital One Swim Capital One Services P.O. Boa 85147 P.O. B. 65015 Ridrmond, VA 23276 Richmond, VA 23285-5015 Important Account Information We would like to take this opportunity to inform you that we may report information about your account to credit bureaus. The reporting of your account information to credit bureaus contributes to your overall credit profile. Lau payments, missed payments or other defaults on your account may also be reflected in your credit report. PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Payments, Credits and Adjustments OCT 16 - NOV 15, 2004 Page 1 of 1 1 08 NOV PAYMENT RECEIVED - THANKYOU 320.00- Your scheduled payment has not been received. Please remit the amount due appearing on this statement. If you have already made your payment, please accept our thanks. Transactions 2 15 NOV PAST DUE FEE $29.00 3 15 NOV PAYMENT PROTECTION 1-888-527-6904 5.71 -C ital One proudly rts the National Youth Anti-Drug Media Campaign. PARENTS. THE ANTIRUG. Stay Involved - Ask Questions. To get the FREE booklet, "Keeping Your Kids Drug-Free," call 1-800-788-2800 or visit www.TheAntiDnig.com- As a valued Capital One customer, you are eligible to receive a free Year-End Summary that recaps your 2004 charges. Pleam call 1-877-794-4487 before December 12, 2004, to reserve your copy. All orders will be processed between January 15 and February 28, 2005. As long as this benefit is available for your account, you must all in each year in order to receive a Year-End Summary. You will be notified in your statement on how to opt in for your Year-End Summary. You were assessed a past due fee of $29.00 on 1VI512004 because your minimum payment was not received by the due date of 11/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. F'manee Charges P/earene revnn ride* important infmrnation Bdmuerde Po+olr 0--re, CHARGE ye:114ei o rdr PURCHASES Sti61.49 .05425% 19.8096 S1L12 CASH S.00 .05425% 19.8096 S.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 15 0687090020000187093 New Balance $687.09 Minimum Amount Due $187.09 Payment Due Date December 15, 2004 Total enclosed $ Account Number 4862-3623-2057-3515 PI-P-t-der e&.- -r--dd-ge.kln,ar,VW. -R ka& Steet APL e Gry Sure ZIP Home Phone Alternate Phone ft-- #9032145608401515# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147. itlulnllnltltllutl N ®! 177 OAKHILL RD Richmond, VA 23276 CARLISLE PA 17013-5929 lnlalullutltllurltllullutllstill III ulltlnllutllnlrl M Ituiliurllluunllulltlultltluulrllrlnlutllurltllul Plexe vniteyo amount number ea your dh k or-my order ma&payable to Capital One Bm,1 and mail in Nx mdxed rnvelope. r s? e? SIMMONS fooloolooso 8 O ` O ulna ,i7Vl 1' a.?lrsa Period. Vm wi lave i mrYmm prat period of 25 dove without chance the on now purchases, now balance transfers, row epedY Purc aam and row other Barges if you pay your total 'New Bales, h secendenhce vault Aa hpotum Notice for psymonce below, and In time for it to be credited by your next aaternunt =11 dots. There is no gram period m cash advances, edal tmwfem. In edition, there is no grace period on sty trarraWon If you do rot pay the total 'Now hrra' h. Aaceemihy Finance /Tarps. Transactions which are not eLJxt mda ste of tl gheesPef ril sre a-:VMane dwpo t) tran Utti an to vent A21 hen the data the first calendar Is processed d cuffent Account or 31 hen the fir Glades day of the ow, Balance oslly, if you rid not pay the 'lbw horges from mm the previous soot billing period In NI, Moms dapped ?e to amnn to Vaud utPekl balance u"rd the tnpakl balance Is paid in full. TNd meats that you may all owe titan dtotga, even if you pay the entlm New 8alan Indicated m the tench of yap ante .m by the none sutanren t dositng dam, law rid rot do so for the previous malt. Unpaid finance charges am added =%=. sag ex of your Amour. t c. Miirsda wsY?pt?se?ctFor each Willing Perod that IN 8 a., r d Flll4Nf:E CFMROE of AO.60 will be?knpord. the t.W Sr- Wigs naJtrw from the ad It from to $0. dm o ctr ?e M.FA is than nikhkmnm inhd wor the dfferare will be hied to the Pudws o--I- td ay Roolue en i==:: We reserve the dgi_- m tat r rse any" aA Amrne tderpe for any given ElYirq Pel{od covered by the natemen, 'we Uke the begimrhg 6alarhce of each segment each day, add any now traraeWas U each segment, crud subtract any Mymau or crod s. Of the code N opposes an the from of this autemam no# to 'Balare Fine Aotlied To,' wo rive subtram any upold Ararrce durpe urisd h the balance of each segment) This gives u the dally balance of each eognad. Then, we add up all IN daily balrme for each segment for tba boring sealed and divide by the total number el days in the np pedal. Tine gives u the average deity baisnee of each segnem. 3. Nasal presntge Rohs (APRI• a. The tern harm al percentage Rate' may appear as APR' an the imm of the statement. b. If the code P (Prime), L (3-rno. LIBOR), C (Certificate of Deposit), a S Mankeod Primal appears on the from of this statement next to the Pedodc M ' the pedals rates and cortaapatiq ANNUAL PERCENfAOE MTES may vary quarterly anndd may Yatase or darasee bleed on da doted Mcm, p fam In The W.0 street J..* pins is msrom wen ry da9osed to you. Thos do n veil be efkctw on the AM day of your Mira pedal cove d by your polodc statanmt adng In the m.b. January, App, and October. c. If the code D (Puns), F 11-roo. LIBOR) or O (3-mc. LIBOR RapricW ManMy) appe?n on the from of you atatarn nhext a the psdadc ntaW 1M wdode rata and oarerpm6q AMiIAL PBICFdeer,, bblocmay s ern mamiy an?m.r ktc rerea Scrawl assi on uthe stated the Margin p r"joly disclosed to charges will be eflecdve an the trot day of Your Mlk g Period 4. Aaspantant N lab, OV~ and RaanUd PrAhwhk Fap. Your account will be "paned no more then rho of the tea Tined here that era during any bg" pared. Under the term" of Vosu aMana agrearhart, we reserve the fight to waive or not m asaep ary rep w/Maa paler notification to without waiving our dght to asesaa the am. or crimp., "t ¦ Ines time. 5. Yeu AesanL If a mambsnaltip fse appears m tie front of this Matamem, you hew 30 days Fran to date this natemam was mailed to you to avoid paying the The or to hew such fa credited to you if you Gruel your AmWlt. Dudrp this period, you may cortffias totea.tae Vcor Account without having to pay the mambo To eeneal van aecam, you rut notify es by GIYng our gataner Rslatiam D.Mumem and pay yap New Balance' In full (excluding the -day period. mombentvp fa) prior to the end of the thirty 8. H You pea Your Aeaant. You G regaeat t: o dose yyoouhr acceaht by GW11g ar CL.-:r RNadoa Oepamm. Vou rnunat dsstroy your credit cam(s) and atxoux access checia, renoei all preautlafized hYlirq, and cease win your accent. I1 you do rat csncei preautierizaed 6111rq arterhgernams, we.11 consider m:alpt o1 chat. your eutiafization to reopen giver account. Addtlora You amain At rat be ciped udl you DaY NI emoums you owe =1 ludha arty Immaalar you how sutheriza, charges, past dins fop, owdimit tees, rerhnnrhed payment fop, cash advance fee" and ay War fees append to your account. You am respahalMo for these "mains whether they appear m your acoam at the tree yen requn to cop the "seam or they see T .- n you ragtnn to dose the account. un. This may may rosdt I In chames apeadng on your accent after you have your account if it has already been dosed. For example, if you ntCndzed a purchase from a mercMM and wo receive the transaction from the merchant after your amount has been dosed, your ec scum veil be reopened, the ante utt of to charge will be added to you account, ady wi be responsible for payment. If there is a tnerrtbeslttp fm for your mcoUH, the fee wor continue m ba ChBX, to the eamr pertrtitUd by 4w, cavil the M es de8rad show. aocou- bdertee has been PNd In 7.leeg Yar Amout.You card or amount cannot be uedln connection with any Intarnat gambling transactions. 8. Netles Abaft Ilasdads CMrk Cartarelan. When you use knfoa M kfrom ? died to ze uanrtk?te m el proome the ecnordc fund a transfer iron your, errant a m use Information from yaw drek mff? an electronic bard trwfer, find. may be wordrewn from your bank sates- as soon p the some day we modVe your y ?r receive your check back from RIWMO RKMTS SUMMARY (In Case Of Frron Or Questions About Your NO If you t1Ynk yap bi is wrap, a H you need mac Iniom d. m a trars"ctian a 611, wale to u re a sgstau else p soon as posa6is at to address fa IngWda eleven m the front of this statement. We must has faun you no ister then p0 dsys ifta we sent you the Am MI m which the amen a Prahlero appeared. You can cp?laelseoeruNrveeCustmra Rdetlar Manber, but ding a)will rat I ME right& in jeurr home M exam nQjva u ber, the the odMMr° niamatlaM amount of the st_, If d erne, a description of to error and W erplerutl H poWhM, of vvAAryry you hdbve Hero le m ertor; or If you steed more Inbmatlen, a desedptim of the item yttu are unsure about. You do not hew to pay any amain In quenlan ,v;t a vss are it, but you are still oblgV to pay the pans of your that are not In question. NM Is we invoodgte your µrestim, we cannot tenon you p dWMPsshI or U any salon to edee[ the amours y'ou quneWm. i,t Spo" Rule For Credit Card Purchases It you taw a problem with to quality of property or heave riedd it, = hh to mrtect pioblam wish the merchant, you may taw the right not to pay the remaking enrho nt due m the for sty or services. You hew Ihis poteWm eNy wlrrh the purcJasa price was more than 460.00 and the purchase was made a your tame nano a within 100 miles of your mailing address. Of we own or operate the merchant, or If we if we msYad you the advertisement for the praparry a seMcea, all purchases are covered regsrdese of smaut or location of puniness.) Please romember to sigh all correspondence. t Does sot apply to consumer sea-cradle cad accounts Y Does not apply to business -ten mdit card secoun privacy protection: see our red service mark of Capital Ms reserved. a 2003 01LOLBAK AVayi Daly Mein- 1YWaM? Mr.=_ l. a. Finance charge Is caialated by the daily your account Wil, advance, tpurdrse, aPmelttnarsler special part-) by the corresponding dally periods -WW that ha been Provlody dadesed to you. At the end of each day the, bll&hp ceased, vue apph da dub Paladc rsU for aegnant of your aoeant m the dbMxystgWahea of each segment. Than at to and of the period, w a anti up the malts of tea ddoei calculations to amve at your roslU fran eadndpgnant m:_r mule We add Lipodca total }sumo tierye for yap stxeut. To Oa thedayy ri? di?c for each septa- of yap "mast, we arks tla begnwtg balance fa each sagrm- end add aaWW row transactions and Anypanbde Arwao Bergs eslal"tsd m tla prevbu dry s bafatce tot tst sagme t. We titer subtrua any m t?segmen?This d? vse of that e the sope setsU that bd?es fa each segrmx of your amour. However, If you the lbw Balance .lawn m your Previous atarema- h I (or if yae - balance was zero or e aadt amount), now, tmatscliom which pat m yap purchase or special Writaft mgmentri not added to the daily bd- Were the am average dallyy bdahm adding r the daily We ea balances together ad dvldng the sun by the number of the days In the armt billing aide. To calculate your total daily balance by to finance chortle, muchply cur avd, falls defy peduo t sae -1 by the narr6e of days I. the billing pedal Duo to ma hV on e dolly bale, there may ba e dig- vadaae be. the a I- Wtsend da errant of panne rMrpe ecnsly asessead. b. It the code Z a N appaem m to from .1 Wa eatemem no# m'Baiaae Ram Aodbd To.' wa mhatWV the 13752M trhpwtat Notes,: Paymans you mall to u wAl ba credte0 to your acoaan as o1 the bualnm dell h++ receive h, proNdse (1) you send the bottom poman at his statement and your check h the enc?lesed ramktanoe mvalaps and (2) your payment Is, received h our cents Dy 3 p.m. ET (12 noon PT). Pease Blow at last 1w 15) bhnaksss toys for poaW deYwry. Paymam recalvW by u at arty other location or in anY odes tam mall no w created as of 1M MY rve roaster 7Mm. Qr budmw days are MaWY tmotgA 5atudAY• ezdudng lrolidaH• Phase do not use 6lalip paper rips au vtherh praparktg yotn W ant. When you send a a dacYtisl, You attdtorize ten to make a arhatkna OIACIrarYC vamhr debit from your Whit accent for the amount of the deck `thin atrYhaizatim applies to a1 decks roeaived dudrq the Mdkq cycle even h eem Dy aomeam ales. It we tamer procees the tnmter, you audadze u m make a large agelmt your bank aocam uirq the deck, a paper draft a other ham. 027 Access your account online ... Register today at www.capitalone.com. With Capital One° online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: Pay your bill online -? Check your balance and available credit -)View your statement Plus, take advantage of other special offers developed especially for you! Cap&aloW Woft In yaw swtlar7- see reverse for details > PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account S Previous Balance $687.09 Payments, Credits and Adjustments $.00 Transactions $35.12 Finance Charges $11.27 New Balance $733A6 Minimum Amount Due $233.48 Payment Due Date January 15, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourservice To esB Customes R&tiom or to report a It or tolen card 1-800-955-7070 For free online w um service and special antomer offeo, log on to: www.npitalonncom Send paymenu to: Send inquiries to: Attn: Rcnitt n Proaning Capital One Semm Capital One Stnim P.O. Box 85147 P.O. B. 8501S Riebmond, VA 23276 R16mond,VA231854015 Important Account Information It's Capital One Bowl Week time again! Tune in to ESPN, ESPN2, and ABC starting December 14 for the best in post-season college football action, to see your favorite teams fight for bowl championships, and for college football's ultimate prize: the BCS National Championship. And on New Year's Day, be sure to rune in to ABC to watch the Capital One Bowl and see which mascot is crowned the Cap"rtal One National Mascot of the Year! 027-0402 NOV 16 - DEC 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Transactions 1 15 DEC PAST DUE FEE $29.00 2 15 DEC PAYMENT PROTECTION 1-888-527-6904 6.12 'You are a valued Payment Protection customer and may be eligible for benefits to be paid to your account in cases of disability, unemployment, and death. If you have experienced one of these events, please all Consumer Membership services at 1-888-527-6904 to we if your situation qualifies for a claim. Your account is 60 days past due and your coverage will be suspended if it reaches 90 days past due, as stated in your Payment Protection agreement You were amessed a past due fee of $29.00 on lV15/2004 because your minimum payment was not received by the due date of 12/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pkxesee ravers ridsfar important infwmation ]tdsan rote i'9riolie d PURCHASES $69252 .05425% 19.8096 s11.27 CASH $.00 .05425% 19.8096 $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT V C? 0000000 0 4862362320573515 15 0733480020000233487 New Balance $733.48 Minimum Amount Due $233.48 Payment Due Date January 15, 2005 Total enclosed $ Account Number. 4862-3623-2057-3515 Capital One Bank P.O. Box 85147 lrlr,illuuullrl?lrl Richmond, VA 23276 IrrL6tllndrlLnlrllrtlLnlhrtllrrrrrrllJrdLr?lhdd P/rmrpnRt>?gaJdrna? r-tai/rAwr;rr br! unngb! orbtark ark Seat Apt / My Sna ZIP Home Phone Almaate Plant a F.,U Add- #9035145608401512# MAIL ID NUMBER MANDI MILLER n 177 OAKHILL RD m CARLISLE PA 17013-8929 a ? LnIllrrdllnnrrllnlLlolrldtrrrlJlrLrLrdLrrLILJ Pleat uriteyour aaaant nuwh& on yo dbsck or money order nradepayabk to Capital One Bank and mail in the rndatd envekp, Send us your eeamail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:??[I??????000000000000000000000000 Please p ILLEX 402352320513:0.5 Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed Without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/privacy.shtml. ®2002 Capital One Services. Inc. Capital One Is a federally registered service merit. All rights reserved. 1 a? tag aL? Z OR! Nub N 1. Hove To Avtt(d A Fkree Chap. i'a. f)roos Prod. You veal hews mkimun grace period of 26 dsys without flrronee i Me on row purdrse s, new 6elernce trawlers, row special prrtlneee and new aMr dents. If Vou y your total 'New Balance', In OW h time pr It m be kniportom Notice for paymarw bar-, crodked by your rune aatenet doakng Mp. Thare M no grace period on cash advances ad spetlai tnnefers. In, addition, them Is no grace period on any trorecUan if you do not pay the total 'New b. Amwub g Fbnes Charge. Traneactlare which are not h ?tlr dsm fo?ttr t?isnaaetlmafran the dats?thel ) transaction is ptoaeased to Y" Armutt or 3) from the first Wader day of the carat haWr? period AddlkneNY, If did not pay tine 'lbw Bslarnes from the previtos being period In fW, firnarnce Wrees cortktre to scone to C., unpaid balance nth the r pshd balance 1. paid N full: This chase that you Meyy MM owe firers denges, even If y- WY the asin New Balance kndinted on the from of your ameasseert by the now matennsed doairno date, but rid not m ate o pmvtnar march. Unpaid finance cl ges added Yo A?ut. Fb- each Part c dd e to the theaa?bleecctt rvr t of t petal MANGE mosount 1. to chortle total lkonee W from line applrrden of periodic from the Iwo 30.6 wAa abr?ett tlMt the diffce, win be baled nt ro phe s se?nernt of s ass exas? t I. Tospasy Ralrtion in FYnanaa ararge. We resew the 41t to rna assess any or ON stance charges for any given 2. Ayrayi belly Bslana a. Rn c' W rp b u balane of tam Sag ad-, perch-, mars! "a'" I" parka, we add tp pacdriocic rate. To obtain the average deity balance for the h?ifit? pe clad awred by this statement, we take the =X balance of each segment esch day, slid any new tnmaedms to each sogment, and a."FM any pa/ments or eredite. (If the code N appear m the teem of War at. ned to'Bdanee Rate Appaed To; we stag subtract any upaid frnance charge 1, uded N tha Wlarta of each .) 7NS Biwa w the deny ba4rnce of each a wkq ai-4 awx°ibyl ? ? each for 1ha rtarder of days N the period Thin awe is the average daily balance of each ssig ern. 3. Nntr Paeruapa Rase IAPRI. s. The term 'petrol t at ate this Rate' may appear ere APR' on the front s statement. b. If the code P (Prime), L mo. LIBOR), r C (Che fkem of tlapWU, or S andac n1nd t m titPperio appears an the front of this satanond ned the peubdc rap(s). the perkdc rata and rre.orndirp ANNUAL PERCENTAGE RATES may wry qus? rledy and may hteroass or deassse based on the acted btdicss, as laical In TM Wa3 Street Journal, pka the margin yVraviotedy disclosed to you. These nuW be Nbctlw c the dint My of yo Main, period co= by yea pedodk asement andI ng M the made Jatery, Apa, Jdy and Oaaber. e. If the code D game), F (1?rrro. LIBOR) a 0 (3-(3LIBOR =I=d=m the from of yoter smutty up(s) 1M pedodc muse and ANNUAL P13iCEtr/A0E AAT6 may wrv."+ndmey in . or depressor based an the me rruepgrn preweury amassm to you. 1 Hess tlnernges Will be efkeave on the fins day r Your bWtng period each marsh 4. Aaaaaa-* of beta, Ovratrtk arl RaaarW Payrsnart Foes. Yo account Will be assessed no mom then twtl of the fees limed ham that occur dumng any baling period. Under the lama of your customer agreement, we reserve the dyn m w I- Of not to asseae any face Whitton prior nOti a m you vWthwt waiving our dot to assess the Same or almaar fees at a later 11 me. 6.tasowkng Yo Aaeeut. If a memWrNip fee appean an the from of this statement, you haw 30 Myer ban the date this statemom was maned to to if you c. yythe oou:'eoewmtml r pmW: PoeM"dd tyheontoyouoyaayu catrnue to use Yout arooun witleul having to pay rime mtonbersh(p tee. 7o caned your sa¢ant, you wt rp8ty toWWby allirq our Customer Relaama Depmanman memb?'mNp fee) pric, two as (end of tthe Wny-day period. 8. N Yau Clsee Yw Aaeeut. you tan request to class ==' by calling wr Qraner ReiadaM Ya must dalroy Vow credit card(s) and account access checks, carnal ell prooutlsrized sal. And cease Let yaw actxtim. If you tk not canal praudodzed Hering anergemonb, we will consider receipt of a change Wx alttherizatim to reopen your scooted. Atlddaally, your accoten vale not be tlwad unB ya pay all amount you owe to any tranmctlar you haw aWhorizee, 1_==., pea due fees, over unit fees, retuned payment fees, ash ad- face and any oiler pee assessed to you account. Ym are responsible for these arnosm wMhar doethey alpser onoetomyour aeeout m the d redoneam r 1o to your request does the that' ac ccc Incuryoursul to cc To may rates In dungSa appea rkq on vote accounamt sitar vac hew if you authorized a purchase from a mmcham and we receive the transaction from the Memlwtt after yo account has been dosed, smtont veal be mapared, the antont of the .==be eddd to Yo account, and you vets be rot psyches. R there b a maneerYip fee fa Your acotont, the fee wM canNate m be Welled, m the stmant by have, until the :=d be7rna h: beat In aN as cleaned above. 7. Uakng Y- Aeasart.Yaur c d or account cannot be used N connection with any ktemat gsmb&V transactions. S... . Abort Flaeber" Cheek Oonvtrskn. When you proede • deck ss payment, you auinr@e u eider p tae kdormetlen from Vote check to mks a onetime elecbatie ==r from Yw bank sco nt or to process ta dndc tmrrmolort. When we use infammon from Vote check to make an alectratc AM transfer, fade my be =: nFfromy= bank seeout a. aeon.. the otmy drool your ww k Notdotn. teoeive yo deck back from BIWNO RMM SUMMARY (In coast Of E- 0, Questions About Your SIR) If yw ttnkdc yw bar In vworaa If you need mom Infamadon on e uarnac ion bit, wdu to w on a separate shoat as soon as poaiie at the addross for :role irngddse down on the irotnt c Ws smoment. We met you re I= than a0 M after we earn you the first der on wWch to error a problem cep ie You eon call o Customer Relations; number, but doing so will not ?^esamw Your dyne. In your letter, give us the foaowwng moue of t ? twne and account number, the dollar and an ammnpected error, a description of the error It Pte, at Ww you bOwWZ them Is an error, or you need more mkm • deaeriptlan of the hem you are urge about. You do not haw oo pay any amount are ells oha?ted vMe w am ImwosHosdrq a, bW you gar pay the path of ystr WR tal am not in gtesdaL Y=.m' wsn, we anwt report you as or take any aetlan to cosecs the amour you question. i,t Special Rude For Credit Cad PwdeSaa If you haw a problem with the quality of properly or services that you ptrdesed Nth 44W t seal and you haw tried in good faith to anect problem Withthe merchant, you troy hew the right not to pay the romalri ng amount dar on the paperly a services. You haw the prouc0on oNy upon the punMsas pky was roam than 360.00 and tha purcMae was math in your twne state or within 100 stubs of Your mating address. (if wo own or apenp to merchant, a if we mailed you the advemsamatt for the progeny or servioa V. purde. are avared tegudesa M amour a kcation of purchase.) Pleme remember to don all correspondence. t Does mat apply to oonsamr /uD/IMredll -d acL'aaM9 I Does rat apply to baMpmas ron-rmdF aN occoums s supports information privacy protection: sear Our vwrw. wonexont. it is a say aq stored service mark of Capital i.l Corporeaar.`Ali rghs reserved a 2003 s OILOLBAK ? finance chosochan0 e?s m aOrrd- noti M the wmW ppeed? odcp fManco =;:C orge for Vo account. To gar the a'b opnce fa each seamen of yo saws, we mks the begkrinp balance for each segment and add rave trsrpacdaro and m e fkerse W pmNas MV pr that secon X. it we tfer?e btru a y Paysrsans a oradita pained as of that day that am sanese m teat .opnam. T1ta yvse not the sepsra[e May bd.nm sagn'm not , aoooot. Nowsva, s you M tit If Vo row balance wss Zero a e? credit smut), on (a trawctbrr vvtich gam m Vo purluse a apouiN puttl? e s hem roayttoby sdr7ng Wbelsrnas.BW bsWnw mpther admdV. the sun by the nanbor of the myt k the Ceram being Cycle. TO altosste your tote finance dirge. nt*0 Vote average daily balance by the dally two and by ad nnnbor of dsya in the baling period. Duo m roaring on a dally, basis, there maybe a says wdatx between tfis altosatlon roe and tlne amount of iknerce otprpe acnaly esseased b. If the code 2 or N appan on ere Pam of this =am m'B.1- Rem Addled To.' we r dd.& the Mpatat NoWa Payments Yto+ mall to w War bepcsrremdtad to your acotoam ass oofcathe babnn comm day by y vn recd" h etrProvided (1) you nand the botum portkn M Ws atapman and your chock P In In. -- aymeme nWVreU by r at ?at1 lbaCanWOr m anyWaUtaa iom m Y moot le credpA ai o the 3 p.m. ET day ws rxNw lad Our makenkdrye ,m Oteatt" S tWiad,iybre:adudrp hdideya. Phase Ike t Is magss paper des aro. wtetprsparktg yo M an. When yyoauu sand w a deckW, you lhal=e w to o make s artrtkns electrar[c trash dabs Pan bank accwn for the ansun of tM deck Yfis rmtnodzadan apps m ail docks redwd fixing the bNNrng cYde awn If sent by someone rise. If war armed w to make a merge again Your bate aoeant Willa the chock, a paper rich or other hem. process the bon"". atrdsdze Your account is temporarily suspended ACCOUNT STATUS FOR: oat from future purchases and cash MANDI MILLER advances due to its past due status. 11 1 A good credit rating can help you get credit cards, a cell phone or even a job. We may be able to help you restore your charging privileges: TEMPORARILY • Use our free Check by Phone service by calling 1-800-955-66oo. SUSPENDED • Call our friendly associates for payment options at the number above. • If you have online account access, log onto your account and pay now at www.capitalone.com. CapltalOW • If you prefer, simply use the payment coupon below. avh,rY In your srall tT The purpose of this letter Is to collect a debt. Any Information obtained will be used for that purpose. 0 2004 Capital One Services, Inc. Capital One is a federally registered service mark. All rights reserved. 042-0404 C-Spift Account Previous Balance $733.48 Payments, Credits and Adjustments $20.00 Transactions $3535 Finance Charges $1219 New Balance $761.12 Minimum Amount Due $261.12 Payment Due Date February 15, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To all C%woma Relations w to report • lost w stolen w&- 1-800-955-7070 For free online aerount senia and special customer offer, log on to: w--pitalone.com Send Parmenta to: Send inquirin to: Attn: Remittance Pmeerins Capital One Sw i- Capital One SWAM P.O. Bo: 85147 P.O, Box 85015 1116mond, VA 23276 Richmond, VA 23285-SOTS Important Account Information We would like to take this opportunity to inform you that we Rey report information about your account to credit bureaus, reporting of your account information to credit bureaus contributes to your overall credit profile. Late payments, missed payments or other defaults on your account may also be reflected in your credit report. PLATINUM VISA ACCOUNT 4862-3623-2057-3515 DEC 16, 2004 -JAN 15, 2005 Page 1 of 1 Payments, Credits and Adjustments 1 03 JAN PAYMENT RECEIVED - T14ANKYOU $20.00- Transactions I5 JAN PAST DUE FEE 15 JAN PAYMENT PROTECTION 1-888-527-6904 $29.00 6.35 'You are a valued Payment Protection customer and may be eligible for benefits to be paid to your account in cases of disability, unemployment, and death. If you have experienced one of these events, please call Consumer Membership Services at 1-888-527-6904 to we if your situation qualifies for a claim. Your account is 60 days past due and your coverage will be suspended if it reaches 90 days put due, as stated in your Payment Protection agreement You were assessed a past due fee of $29.00 on 01/15/2005 because your minimum payment was not received by the due date of 01/15/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pkwereereeernriik*irmfortant information Batamrratr PerioJir Corrryamlm` ?I ajplirdte ra6r dfPP1R2 PURCHASES $731.06 .05425% 19.80% $1239 CASH $.00 ,05425% 19.80% 5.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT Gap?fft 0000000 0 4862362320573515 15 0761120020000261121 New Balance $761.12 Minimum Amount Due $261.12 Payment Due Date February 15, 2005 Total enclosed $ r - I Account Number: 4862-3623-2057-3515 N-preo nre7r nredarrr? c-,xaircAmgrriekruv yW wblmk mk Street Apr. y City Stare ZIP t-Iome Ph.. Alonno Phone EmsilAddr- #9001645608401511# MAIL ID NUMBER Capital One Bank 147 DI MIL L RD ER P.0. Bolt 85147 177 dllrorLtl,llrrl Richmond, VA 23276 u, CARLISLE PA 17013-8929 Irtltlrrllrrrllllrttlrlltrlltttlltrrlltrtrtrllrlrtllrrrllrtlrl ? ? IrrtllltrtIIItrtrttllrtllrlttlrltlrrrtlrlltlrtltrtlirtrlrllttl Pkwe vriteymn aaommt number om yoar rher.F or money order madepayable to Capital Owlim 1 mud retail in the eulmed emvebpe r aI? a O son a. (bee. Prod. you wN Irvew mkinsan grace period Of 26 days without finahoe charge on new purchases. new. balance treafero, row spatial purchases sod row otlar we if you pay yrxr told 'flow BeletW. N m be credited lbUca for Myments below, and In trite for it daakg tine. Thee b by your not statement and epeebl traat.ro. Im o ?tcelory Udine is ro?gnoe perked rn any mn.ecUrn If you a not pay the tow 'Now b. Aeaitrkg Fkrew Chess. Troraactar tviirb are ant sh8)act to a prsre period Oro creased Narhce tlarye 1) ham the dam of tla trrractlon a 2) from the can the trorascUon b phnumod m yar Atx:ast a 3) f'a'rm the I Ion 'pres's gat you rosy affil Owe tYMICe you pay tlalpea, Oven if the arrive New Belrre Mmred m tl from of ya? st.tarnert by tr rune st.reIF drkg hen. but did accourI !. rro[ a p hr ifh0 prevlOta rrnadn. UOPeId lrnem ohrrge eve sdded m the asprhet of your Amour. t c. lNih.m Fkreroawblect .For each hirg period that cha rts w a RNCNCE C{14AOE of #0 6O?wltl be?Ngord. H the octal Nance Crag nrddrr? from tits tlan of your parioule rxel.) b Imo d+n 10.60, we wN wbtract riot .nnohnt front the w.6soemptM?Jarmm aynadrthe differorrm will be t d. Tarapsrey Redhrdrel N FNansaoviepa. We rerrve the Fight to nottdee.sr erry a M Nuroe c arpn for arty gWrn 2. Avesas DW ¦daa. fNak? N.w w?wmsul. a. Hrurnce carpe b calalatad by mtfdplWg t. deny balrhce of salt seprnat of your secohat (e.p., cash advame, pudwe, ms=s transfer, anti apetlai pudme) rpnex m you amant n Ua ddrom of each se(lnat. Then n Ube and of rho perked, we am up dor mein of these mlaLUaa m ammo at your porlodc Nana ch.. fo astir vog= We add . t. c=arpe h epnent to ardor at tho tow poriodfc you at cotr To pet theaeginei t ally balance, for each fa writ of yar aaxtat, vvnko rho beQfrrrkg Mil a erbdc 1k darye ? Calo1#arod o the ors *u a Y's fa tat ram; f tinerh sWtraa try peymam a crodin postod a of tun ay tat aro dl . m that septam. Ties give u the seper.te aly baianca egrnaar... - our p""Was If yM gait if you raw War... cur zare a . aedt anhastl, rave(s treraattaa wviiM Pmt m your pueolar a spertiai ewnla a Z=10 d?olly?Ydertcembyaartl 84 W drably babrhees and dividing t. sum by dor 'sonar of the ays In do t rement biig cycle. To caWls[e Wtbry ton dell y pedode rate aitd by the .n"um"ber of ldaysIn the blip =nF oraneeof each sapper earn day, am any new trarwNOn m each ae?t?errt and ehbtraa arty paYmonp or credits. Of the aerie N eppean m 1M 1mm of hbth patented next to ' Balance Hate Applied To; we aim subtract arty upsd finance charge ktduded N the balance at each sgzt.) Thb ores us thesaddilbalerces far .fierce of each segment Then, we add op rl tla p each for bIN numbs of day. N Uie 6111?kq period This ewthe Foud the e w the averaya dopy balenca of each segment. 3. Annual! Preetaga Hall. IAPRI. A. The tern 'Amin Percentage Rate' may appear as APR' an to from of IN. atatanent. of b. =M.114=4 V==11 omed roxl m the peFiafc ntabl, Ua pedode ones and aaper?drq ANNUAL. PERCFNTAOE .TES may wry quart .dy andmry Yreroa.e or deaea.e based tns sutad ideas, m total In TM WiC Srraai on Jarnay pis the maryYh pznbWy d.do.al m you Haas v/l b* w o the fi1p ay o1 your tllk I pa.oa mwrad b; bx Your +doufc opener ehdnp in the read. Janary, April, Julyy and Ocaber. c. If to code D (Prime), F (lfrha. LIBOPo or O 13.rno. the LIBOR Repriced ===() stnenant ea , Ua p.dode me. to me vt0 be hpn%CWdw rn the previary disafirstr aeayf you too you.rt1h4Measevcnerhpea period each moth. 4. AasrrnrR of lour Owfirot And Rork n d Pgenet ma:. You aCCOUM will be assessed no move than two of the fees listed hero that occur durkg any b!t period. Wrier the tams of You cwmme agreeent, mow rose'" the right to wdw or net to amen any fees Wthoul prior nolifl= to wNtlaut waivkg ou do, to amen the demo or dollar ee al • bra Ume. 6. you Aaaaar. If ¦ membenlip fee appen m the trot of IHs statomem, Wu." 30 days hap t. ate tlis atnemant was mailed to you to ,Vold peyNg the tee to.w shah fee crodtod to you It you dined Wu a or .. Omrirg t is period, You may cotk.e to use yoursecant witlou ha o o pay to momborWp tea. To caned your ocean=, t noely hio ou Customer Reletiaa Depanmot and 11W, 'New Balance' 1rM lextludirg the rno fee) prior to the end of the thirty-day podod. Q N You tUrs Von' Amount. You can roghhest to dom yyour aOCwm by upNp our Clatomer time Oepanmot. Vm must destroy ywr credit card(s) end accent xeer daake, eancM al preautlorizad blllkg, and came uka your amwht. If you do not cancel prmulhorized Mg A minpemanb, vent! will colder roeept of a Merge vow authorization to mega Ywr account. Additi?Wly, your account will not he domed undl you pay all amount. you owe w Ynehndrha any tranaeetion you Mw audnoFized, flnence Maq)es, pest due fee, owriknit fee, mturtad pmyment fees, cash advance mm and arty otlar fee aasssssd to you amont. You aro rospadhle for roar amounts whether troy appmr an your eccare At tine Urea you request to dose t. account or they am Incurred subsequent to your -Mm to doe the Account. This may result In cMmum, ring rn =La- '!t yon hew im,nwe ,rrn .......N.... ..f your amaar if it has already been closed For emnplo, if you AWtorized a purchase from a martian ad wo recd" the transaction fen the nwa at after your acca nt .s been dosed, you aocatnt will be reopornd, the amount of the charge will be added to your account, And you will be roaporobbb for psWom. If there b a membm P fee for you acoant, the foe will cardnn by low, upon the m be carped, m the ahem pemtitmdas deMad above. account balarce Imo boon Pdd In ftl 7. lliq Yerr Aeoahnt.V h did or accam carrot be hand N mrnealorn who cry kaemn gambling S. NNios Abort Elmore" Gwk Wrwra6n. NRan you provide • dads r payment, voce aWedzs u aidrr to use kdonneriorn flan yes dock to make a arc-tNa elearoric find manner from you bark account or to process tlrtlpoanwtaar m a dock transectiam When wo from V- check to =it& an lori. lu d„transfer, hoods yma be withdram ion your bank wocu t As soon r to same day we " ve your PaVt, anti you wNl rot rscdw your cock Wei fen yarn llharrdai YraUUrtlan BIWNO RIL" SUMMARY IN Car Of Errors Or Owatiora About Your Bill) If you ==r Is wsonp, a If you need more Iniam-d- a hN, write to r an a separam dart a soon a ponds at 1M addms mr irhgdrie dawn rn to front of tNsyyaaatatanem. T. rmrt the firstrbiNrn "Mich Ira error a pr?o6larhh after we som gpearad YYw can awl our Cua dner R1118114111,11 tnunbef, but ddnp a veil rot }frorrwYon doom. In Wks loner, give a Ua sdlowMrg Amauroonrt at and ar,a nanber, the damn t of the e suspected! name aysmod sonar, a description at the ertor all an nparaUon, If PaW W, m why yes bdiow t rofIa an error; or if You rWd move Inlorrna • deeriptrn the hem you aro uhvoo shop. You a not .w to pay any amount: N questlan wh. wa aro Invmtlpstlnp IL but yon are still Obl red to pay the pons of you bSl tfut are ant in quemtrn. WNIe wC khwetipaa yar yJeatlo, Wo unai 'spat Vou m delrrpant or 1a any action to collect the amount you quedim. i,t Special Rule For Credit Card Purchases If I a PMM- I" Ua hCY'ect did and of Progeny ayea re that yAU see vlth a er he .w tiled N Q W?tlu to mneet the problem Wth the morMenl, you mey how the Fight net to pay the ranelnng amain due o the Property a services. Yo." this Proteedo when Ua pkada?se pike Zr ore than #60.00 and puWaae was made in youhome stone a within 100 pups of yon maig address. (If we own or astd to tib? orpof nalWead, the prmheae aro covered repaNem of amour[ or lout?at of puW e.) Plee renenba m doh ore oarespadeoe. t Does not apply to consumer non-credit card mcrxwrda 1 Dom 1.1 apply m business -e Atilt cad -count, Cedes One ahrppona Nlonradon PdwCy Pratecllo: se uwr e at verve. aa.com. Capital Ors is a loderally rgetered seMu mark of Capital al Caporatbn.A)1 rights reserved a 200 Capitol One . 3Lp.4K tluao m rouharg on ¦ duly bads, tlare maybe e algm wdanoe between tle calc latlah and the amour Of Nannce tlnryO amaly aeaa W b. If the code Z o N spoon o to from at this stateroom r Ba?m'Balance Rem ApPlbd T moo,' we Imo vnr mm ntetiply the dal k, hdvra of esC, ment rNv Mnperent Noble: Paymems you mail to ua veil a credited to your aocoud s of the Duekem ay ve oelw h a y. , Pmvldod (1) you avid the bottom po(6)buokeas mp of Ws stammer and your deck h the erhtiOesd ranlttarhce ewlape arq l2) you Wheal b reseved in ou apncaa?np urea by 3 p.rom. ET (12 noon PT). Please allow at Ion five for postN del"ry. Paymema teals= by die An any o11ar (2)on or In any other bran maY nn ao awtad as of =IX* recdve them. Our buakaaa aW are Malay through Saturday, exckdrg hopaya. Plaar a rat hoe etaplm paper dips ate. "Mho ppaappaaaq vow W em. Wlan voce surd uw , you authorize u to make • me-tins dectronc t'rots' deEit iron ycur .Nt accarri lour the anhourrt o? the check 41ia arrtlwrizaUm appee to erg checks recswd durkg the bpprg cycle eve if sent by sanacne see. If we camel process the tarafsr, you aWw=ze us to make a carpe against your bank Account using the deck a paper draft or other Item. COWtalQne • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. ® 2003 Capital One Services, Inc. Capital One is a federally registered service mark. All rights reserved. 002 002-0803 capiffin Account S Previous Balance $761.12 Payments, Credits and Adjustments $53.00 Transactions $35.30 Finance Charges $12.59 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 JAN 16 - FEB 15, 2005 Page i of 1 Payments, Credits and Adjustments 1 05 FEB DIRECT DEBIT PAYMENT $53.00- Your scheduled payment has not been received. Please remit the amount due appearing on this statement If you have already made your payment, please accept our thanks. New Balance $756.01 Transactions Minimum Amount Due $256.01 Payment Due Date March 17, 2005 2 15 FEB PAST DUE FEE $29,00 3 15 FEB PAYMENT PROTECTION 1-888-527-6904 6.30 Total Credit Line $500 Total Available Credit $.00 You were assessed a past due fee of $29.00 on 02/1512005 because your minimum payment W" not Credit Line for Cash $500 received by the due date of 02/1512005. To avoid this fee in the future, we recommend that you Available Credit for Cash $.00 allow at least 7 business days for your payment to reach Capital One. At your service To all Customer PAstiom or to report a loll of stolen aril 1-800-955-7070 For fia online aeooum lavia and 1Pe64 olstomer offer, log on to: www.aplnloneeom Send Payment. I.: Send lnqulria to: Attn: Remittance Prowling Capital One Senicn Capital One S-im P.O. Box 85147 P.O. Box 85015 Richmond, VA 23276 Richmond, VA 24285-5015 Fillance Chatgcs i t PA we tee rmffio deefir important isfmmatioa ro rr e ? C ?r ?? ! wr APR PURCHASES $748.48 45425% 19.80% $12.59 CASH $.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this petiod 19.80% ? PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 15 0756010053000256011 New Balance $756.01 Minimum Amount Due $256.01 Payment Due Date March 17, 2005 Total enclosed $ 1 Account Number. 4862-3623-2057-3515 Plrarepi.tmaicaraddra mldorrnr 1 dei bet--WW wblmkkk btrwt Apt R City st,. ZIP Home Phone Ahemlte Phone Em1iLAddrew R21=1111! #9004745608401516# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 111n1111n1n11111111 N CME LOT 189 Richmond, VA 23276 N MEWVILLE PA 17241 N _ 11111II1111111111111111111111191111111111111111111111111111111 i Pkwe a teyour acaciat number on your dirk m money miler madePayable to Capital One Bank and mail in the endured snvekfe. r a? a? t? T aa? a? 8 o t O om?i C ! rots beginning balance of each segment each ay, add arty new transaction a each segment, and sLLrirec any or ta ads statement ne(if xt the ? BalanN appears ce Hate Apptl d'? T ofNsi ~ Sbtract any uhpsid finance charge I ckaded In the balance of each set?rsntI This giros u Us ally balance of each ae9.m Then we addpta;.1 the all bslrraa for each of days In tie ufi1 q pOoa T?Ns y- us the average ally baleres of each .epnart. 3. Annual % Rees fAMq. a. The term 'Annual Percent Rats' may appear as APR' on the from of 114 stttennan. b. If the rode P (Prim), L (3-mo. LIBOR), C (Certificate of is sttatehorient ?ththe p ?ed)o appeals me) f pferroot doc this rates and =.-M may PEACIMAOE RATES may wry queand may Icresse or decrease based on the stated Indices as faded In TM Wilt Sheer Jorrral, pits to maprh pratiaaly disclosed a you. Those dh - vi be ef=: tls irat ay of u blukg pe covered by dc. statement erdnp and oorreaoandI2 ANNUAL PERCENTAGE RATES mey wrv rlhonMy ennddmay Ihaesse « deeroass based on ore ttarod indees, se Land In TM Lff Strad J naf, plus the margin previasl dada.:: a you. These durvpes will be efoetlw on the inn day of your hlibg padod each month. b. Assessment of Leh, Owriunt and Rsesread P.ym st Fess. You account will be assessed no mom than two of the fen listed here that occur duing any billing period. Under the terms of your customer agreement we reserve the right to wales or not to assess any fee. Qthouttheprior notification to You without waiving our dgtt to cam same or similar Ica. at a later time. 6.18aeweg You Accost. If a me nberWp fee appeare on the front of this statement, you hew 30 day from the time this statement was mailed to you a avoid paying the fee or to haw such fee credited to you if you cancel your account. During this period, you my centime to ass your account without having to pay the membarsiiP fes• To cancel your secant, you mtrt notify u by "long our Watomar Ralatlou Deporun and pay r'Now Balance' in fug (exmudrg to mom fee) pdor a the and of the ihl"y period. 8. N You Gssc you. Accent. you "n regnm to dose yyoauur =.,"Ybyoumtrt = our Cumamar Ralatlan Deparunam. dostroy your credit card(s) and account access chow, caned en preeu8adted blllirg, and "acre utrg yaw accent. If you d =t "ncd preautlerited tilling erranoememt, we will ocmilderr eccotmt. Add la Nlyruyour srcoutt wit rot M cased until you pay all amarde gat owe u IndudnQ arty traWNons you haw adherited, flmanca c or Pam due fees, owdmit fee., resumed peymerd lie", cash advance foes ad any other Lass assosssd to your account. You am responsible for these amounts wdhother they appear on your axonerett the time Von roquest to class tha avxxturm or they Incurred eclasgnont to your request to does to account. This my result In your account It It has already been domed For nmmple, of you authorized a purchase from a merchant and wo mcelve the transaction from do mordant afar your areas lhss been dosed, your acx:ws YA be reopened, the 'mount of the char, will be added to your mount, fee forraryyourr sicmfor ui theeffeei will cocaxkme a ba to the meant pemitad by New, uxI tits acxtrs enc?e ,Z=m, hss bssn Psld In fill a aMad above. 7. ?iierlIh?y You Aaceut.Yor card or accept cannot be connection with any Internet gw*&V trarhssttt 8. NarI Abort Fdsremale Gmmk Cawwafon. When you provide a deck as pays Vsu auhoae ua either to use Information from your deeck to make a ore time electronic find VWWW from your bait axart or to process the payment a deck transaction. When we roe Namtatlm from as your dock to make an electronic find traneW, fine may be witfndrawm from your bent aeearn as soon as the some ay we receive, gar ==,, and ==rot reealw gar dk bode from u . BILLING RIGHTS SUMMARY (In Cass Of Errors Or Ous.tlw About Your BIN) If gat tlik gar hN le worg. «If Yco need mare Intamatlon on e eanwmlon a bm, wide to os on a Emil shoat as soon as paasibls at the address for khgddee dawn on to from of ti. statement. We must loan from you no I=,.=Z= a oZ. wo sum you the first , you can can der Ctamomer Hdatae amberdoing so will not preserve your right. In your letter, give u the following nlamatlorc You tome and scooted number, 'the dollar mom of the supected error, a description of the error and an soplaneton, H possible, of == tare is an emor, or If you rood more intomedon of the Item you are vea* abort. You de nod haw to pay any mount In rFramfan vsie we are Invadi h. It, but you aro still obllps?ed to pay the pans of your hill that are not In question. WNIe we Invoodge a your question, we cannot report you as dalinqu x or take any action to collect the amen you question. 3,t Special Rds For Credo Card Purchases If you haw a problem with to quality of property or acnvioea that you ptrocused with a credit card and gat haw trial In qom filth to correct tha problem with the merchant, you my haw the tight not to pay the remaining amour due on the prapeny a services. You haw this protecion eNy wMn 1M pantihosU was roam tun 860.00 and the putduse row .X1 n War hone swo or within 100 nitrds of ga,« if war mr maNnp sddras. 111 war owe or operate the meamulled you the advertisement for ore prop?y sarvicss, Wpurtlases am covered naperdess of moo or location of purchase.) please remember to sign all comospondoce. t Does not apply to consume non '*& carts accounts i Does not apply to bueoess x-cra f t card accounts One supports Intonation privacy pmtectim seo our at yvww. talae.com. One is a federally registered service mark of Capital t a. Ones Parried. You will law a minimum grace pedod of 25 days without Ill =4.= pudases, now bola ce trenfere, now and now of ar Wrgos if you pay your total 'Now BWnce', In acoaarce with the Important Notice for psymema below, erhd In time for h to ba tsadud by gar tea atstarnont doWg dom. Then IS no prose Won "sit advrrea anal sPecal traafere. In addden, them Is no grew period on arty tranacon if you do net pay the caul 'New b. Accruing Fla- Gags. T which am not to fthe aa of #"w ranssetlmanor 2) from the data the transaction is processed to gar Account or 3) from the first rwlender day of the arrantbNltp period Addtonoiy, If dal rot Pay Vo 'New Bahrnpe fi'an the prsMar fireance chergest continue to accrue V, your upsW bale e, un l the upeid balance le paid In kd: THS sneers that you my so owe fbnence charges, even rf you pay do endrs Now Balance In3r"ud m the front of your WKWO s by the mad etttonws dealing alma, itch did not do so for the Previous i?mash, tkKaid finance cellos added Account. t c. sMtbuvn Fk the rtl gc. F:="ch of per gar account b a a X-0.0 cargo, a ni toW FINANCE aikctE of ba Inpossu Ifinwnthe told flhace c ho from the ?pp?ston of you periodic mtow h br the 70 60, we wp mitred tfut ametax from the 00.60 mklmum and the dfferen a will be bYed to the purchase sepnac of your atcous. td. Turparay Rsitslion In Fihan» Charge. We reserve the "t to not ssesses ary or all Sno ce charges for any (Own 2. Avarags Deily. (make" New Rrdwal. a. Fierce Burge is calculated by multiplying the daily balance of each am us of your atcnus (e.g., cash advam, purchase, specs transfer, and specs purdass) by the corresponding doily periodic ram(s) that has been previously disclosed to you At the end of each dodeInp the NIWg period, we apply the dab perbde nro for mtlh smpnat of gar arrant to the a balarce of each aeprhsm. Then tt the end of the Winii perod, we, add np the resuM of these "Ia6tlar fo crow st Your results here each segment to arrive, at the tow periodic fiance carpe for your axon. To pet the dollyy bal?ac?e for ern seprhent of gar arxetst, wo tske tho beprewhp and the Prowl" balance fpore east se(Fnat end adcdNaalW now traesedons day'?frsrco that sa{FnM We tlan suitnet P.W ents or credits posed ss of that aV cut en teal ro that aepvmors. Thhle gvos u tits sopents deny belch l for sash sspnen of gar etxout. However, If you psld the Flew Balanco sihoven en ya+ preNas autement M fiii (or if your row bsWhos woe ton or a rued[ anouh0, now trerueWoro wnidh pea fo ==x=es. calculate the awrspee daily balance by adding d the doily c balmras together and dvNng the sun by to amber of the days In to arras bftq cycle. To calculate your total flrnsrnos tlarpe, y gar swrspe dMy baleen" bV oho :soy psdock rote dal by tie nmbor of ays M the hilFxhp pod - Due a randeg on a doily baals, tan my be e slight varlarce batwveen tNs ralalotlen end the amam of finance calla scosny asmed. b. -he code 2 or N gpmn m tha fian of this Menem sou a'Belenoe Raro Added To.' we Iddcty the hrrpore.nrt Natlw: Payments you mail ro us will to credited to your account as of the business ay we receive It, provided (1) you sold the bantam portlan oT des ststanem and youk M is :roused mminace onvsiope and (2) you oymem Is received In w pr-asi g canter by 3 p.m. ET (12 noon PT). Please, blow at least fw (6) bhwhex aye der pottd .41.- P Nnd a)tnan moolved by us at any odor o"tion w arty othaar am may not be credited as of the a the biNiry we moaiw them. Our business days am Monday through Sattade , sxtV holidays. Poeass de snot aim stapiss « atntpdzNan ippliw to atl clon'iecb rsctl Wwd deg account der tie amount o{ the cMdip ck s pap oyclona e? U dzam by smamnhaeanae chm.mt aura e cannot tprxas the ot tralnai osyou i t horize a? w 10 make a charge against your bark account wing to check, a paper draft a other hem. 027 With Capital One" online account servicing, getting account information and Access your making payments is easy. Check out just a few of the things you can do: --? Pay your bill online account online ... --? Checkyour balance and available credit --; View your statement Register today at www.capitalone.com. Plus, take advantage of other special offers developed especially for you! Ceap3faloW IadlsfY M yore waubt7' see reverse for detaft )s- 027-0402 PLATINUM VISA ACCOUNT FEB 16 - MAR 17, 2005 4862-3623-2057-3515 Page 1 of 1 Account Summary Payments, Credits and Adjustments Previous Balance $756.01 1 25 FEB DIRECT DEBIT PAYMENT $257.00- Payments, Credits and Adjustments $257.00 Transactions $4.44 Transactions Finance Charges $9.46 2 17 MAR PAYMENT PROTECTION 1-888-527-6904 $4.44 New Balance $512.91 Minimum Amount Due $15.00 We will be changing how we allocate payments and credits to your account no sooner than your Payment Due Date April 16, 2005 June 2005 billing period. As stated in your Customer Agreement, this may include allocation to balances with lower annual percentage rates (A:P.Rs) before balances with higher A.P.Rs. Please Total Credit Line $500 call the number on the back of your credit card if you have questions about the specific changes Total Available Credit $.00 to your account. Credit Line for Cash $500 Available Credit for Cash $.00 At your service To call Canomer Relations or to report a loot or stolen card: 1-800-955-7070 For free online aoeounlt sepia and special cartomer offer, log on to. -.Pitolo..com Send payment to: Send inquiries to: Attn: Remittance Pmce,siag Capital One Service, Capital One Servim P.O. Box 95147 P.O. Box 95015 Richmond, VA 23276 Riebmond, VA 732854015 Important Account Information Please review the important information enclosed with your statement and keep a copy for your records Finance Charges Pkarer[e reoerresi&e l important information ? BafawrrMr Penelr por?v?po?Jag ?? ? ,rpp!erdw .dr rfPR PURCHASES $581.10 .05425% 19.8096 CASH S.00 .05425% 19.80% $9.46 $.00 ANNUAL PERCENTAGE RATE applied this period 19.8096 PLEASE RETURN PORTION BELOW WITH PAYMENT ?a 0000000 0 4862362320573515 17 0512910257000015004 New Balance $512.91 Minimum Amount Due $15.00 Payment Due Date April 16, 2005 Total enclosed $ 1 Account Number. 4862-3623.2057-3515 Pleooepnwrwed,'w`addrer-Porn- 1ehmlgwbelowronyH eeblahiwk See t Apt Y Chy State 9P Home Phone Alwum Phone #9007745608401513# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 Illuuullllnullnl m CME LOT 189 Richmond, VA 23276 MEWVILLE PA 17241 N I1111111111111111111111111111111111111111111111111111111111111 O - Please toriteyoov assent nscober on yore rbmk or roomy order madepayabtr to Capital OneBan4 and resit in the mixed envdape. r Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your paymept. We want to make sure our records are up to date. ... W s .... E-mail address:????????????????????????????????? Pinseprintck.riyinblacl aMreink. Youraddmnshouldincludean o"slgnandmnrro wftinanyblankspaaes.A"."shouldhmitsotmspace. Name: Account #: ----- I Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/privacy.shtml. 02002 Capital One Services, Inc. Capital One is a federally registered service mark All rights reserved. saw s S s? 8 jai 0 F, c III- period. You will raw a mWmnm grace pealed of 6"pal 26 days without Scenes darga m new pumhases, chew .0. 9 balance trarrfen, new spedeI purchases and raw other traroecde charges if Yau pe yon tow -Now Ba aroe-, in acoordarse with Important Notice for psym nsi blow or credits. statemern ? , dous for it to be credited by your nerd staronom and in subtract a d am. Them taro piece laded on cash advances of eaM ere end aPeNsl trsnfere. h rkfldnn, dam 1. ro grace period segrnont.' m any traeacdon if you do not pay the tow 'Nees bderoe•' segrnent i camber of a to Innams, Charge. Transactions which a grace period ere asseaed Rrwoeerhartp 1) the data of the transaction or 2) from the date the action Is processed to your Account or 3) from the calendar clay of the anent bMy psrkd Addidawly, aid not pay dire 'New Belches ="%=W u paid balance u d! the unpaid balance NO paid In U. mart that you may atY owe Methoe drupe., even it aay the eMtiy Neer Beiahw i Xm 61 ststerrretd de rha¢ steterrhent b ° forihe pmvptr hoorah L"W fbhroe darges dki to. hesk9on tram tro mstcard cute your on dosed, gar acoonm wip m reapared, de Ma win be added ts your accent, r for for Y a for payment. If dmm b a e gran accond, the fee wW cordthue m be dNlged, t0 dM e1a911[ DOm?Red by bW, amts the acoeam b?anoe 1MS been pe)d to aei p an d10VO. 7. Using Your a? Yo card or account caeot be Lead In coy hmmet gambling end I k o an 8. bkdoe About I].abatle Chest Orwraisn. When you pr war, ovide . of fes?ymsn,youaWhalza u dither m dectrraritldcoeluppdss transfer from ydrmbr* secant:oar w use, Monasdan fiert Your d?wtotrMxtmr to fund trw/er, as may be withdrawn from your bank axasd es soon r the acne day we race"V psymrd, and yen will ate meal.. your check pbac?t from yon. Mrhtlal kWtWOnh. BIWNO RIONTS SUMMARY (h Gas Of Foos Or Ouesdaa About Your BBB tlhkt your bll b wrap, err If you reed more If you information on a trarraction err dill, write to us on a aeparata srael a noon as possible at the address for irhquritbs sow. m the front of tdhsisy statement. We must mtbll on Wicroh Itintaror o?prahlern flan vie serrl Yauu aptoarad. Yau can cell our Ctrtomer Relation number, but doing se will rot PraaMw your dgas, in your Witter, give ve the fdlovang infamatiae your rests and account number, the dollar amount of the suspected error, a description of the error and an arObnetlon, If possible, of wv.AAyy yon bdlew thane la an error, or It you need mom hfomvdan, a d wriptlon of the hem you are truwre about. You do not law to pay my amaum h quanlan wale wa ore 1 it, but yin are aril oNpared to pay the peM of your d at are not r in gtrdel- 41. we Inwaadgea your question, we tarot pan you as deflnquuerm or lake any action to collect the amour you QllOation. l,t Spedal We For Credit Card Purchases 11 you hew a problem with titer 1.1y o1 property or serNoas that you purchased with a mdt card and you raw tried in good faith to correct the problem with the merchant, You may have the right not to pay the remaining amaum der on the praposty or saMws. YW have 1Ns protection ally wMn Ra pumlaes pies was more Iran 460.00 and 16e pwiaes was made In you bane Stara or within 100 7 of yaw mailkg address. (If we own or operet0 fie nardheM, or Ii we malted the adwrdsonm for the prapaty or orrvIyou, al purchases are covered tegerdep of mud m a location of purduae.) Please remember to aigru all oweepo lends. t Does rot apply to ooasuma, nori dk crud weduairto i Doss rot apply to basium neat-cremes cad "counts privacy protection: sae our ed service mad of Capital o amain ira average daly balm`s far the yaw acr rvered by die stateruherm, ve Oka the if you r m of each se.nant each deY, adpdaYanny new M rmdw aa sepnont, and aubtnM any} hint Y OMs g e code N appears on the tram[ o the a to -Branca Role Applied To; we also and you hpald Rnaruce charge Yrluuded in the W Wince marWea total us the r earn aepnent. 3. AnwW Ilames asey o =. ofAPR1- a. The term •Aroual Pereantaps Rau' may appear as 'APR' on tra lead 01 this sutser b. If the code P (Prime), L (3-mo. LIBOR), C (Ceniflcats of kcaird tN t)itemanr SS (? nood 10 IM Ped)tbdlaem, the psdooff rates and coneapandrq AMMJAL PMCENTAOE RATES may wry quettedy and may thereese err deueasa based on the sated hAces, as %b in T" Wati Sneer jounw These Npwtq'ads v,Rl b e1t«dm disclosed a.v?pr diltg patod covered by gar parade sutamert corn p h the mnanlr January, April, July ad October. c. If the code D Iodine), F (1-mo. LIaOR) a O (3-ono. LIBOR Repriced Makr~ appeam m the from of your psrkdic ram(s) bees dwt0.60, t4.rbtract ma statement and carasp?q ANM?)AL PHiCENTAOE AATERcmayes ward from the 00.60 mHrmm and the dlttsreroe will be wry monthly and may Increase or decease based m the hNed m the prrdwe sep?wd of? your secant. td. Terrparry RatWtlan in fLunw aw a We reserve the stated indices, as fond In TAs Wa# Srest .Mmrwl, Oka th i l di l g . right to rot aeseas my or d Mire charges for any givon e macro prev ous y sc osed to you. Terse dwgoa will be effective m the Am day of Your piling period 2. Ave Wawa Itoku" Naw f4aMsesl. a. cargo Is calculated b Modd l tr the dall such month. 4. Aaeesrnrrd of Late, OvaTiNt and Reamed prynrrd Fasts. Yo ill b t d = p y g y y hdanh of each tragmend of your account ft, cash ur accoun w e assesse no more than two of the tees listed here that ocan during any billing period. Under the adsaa e, purchase, special trrefer, and sped al puroase) tams of you customer agroemem, we reserve the right to by der corresponding daily parodic mm(si that has bent previously disclosed to you. At the road of each day during tla bidin i d l wales or nil to ems any tees wAthan prior nodflcatlon to you without waiving ow right to o_ rho same on slmilar g per o , we app y the daily pomade rote for each aepnen[ o your second m the dMly bWrhw of aaM :=m ices at a later time. 6.tltrewirhg Yar Aaaassl. If a m untarshlp fee saQnterd. Tlon . f tin end of rho biilkg priori, wo add tp the results of these doily Wadotlon to arrive a appears on the from of this statement, you how 30 day from the date this alaterrlmt was coaled to You to periodic Monte udorgo (a each aopnent. We edi up tfn ct avoid paying the fee or to haw such fee credited to you reacts from eadh segrnent to arrive at rho tow porbclc if you cancel Your asam. Wring this pedod, you may Rrhnc?e dhotgo for your aomtnt. To pot the daily bolahco continue to hue gar account vMhour laving to pay the for eah sel/rhent of gar acoant, we coke the begkning mnm6oraND toe, Ta coned your eccoutt, you ratan ard balaoa for asrn aegnent rd add any now transactions dad: by pedodc? findrikoo that charge calculated m the previar segrrent. We than subtract shy notify w by calling our Customer Ralattaas Departmum and pay yaw -New Balance' In hall Ieztludirg t room borWa fee) pdo to the end of the thiny-day ceded peytnrde or coedits posted as of dust day that am allocated . 8. N You Closer Your. Mseresl. You cm request to dome to that segrnard. This Gives us the separate doily balance gar aocouht by eaWg our Cunanar Relad. =o fa eaM aspnent of gar atotmun. ilaueeer If you pmld the lbw Wince aMwh m gar atellar atamr;ts t h I I. Uapanmmt. you mesh ., alroy your credit card(s) and acc M k l l p If your, now balance was zero a e credit amour), now trereedlea hMidh pest m ar 1 ount access se a, cance a l lomauarerized blflhg, and woe till!g_gar accost. II Z% do not cannel W d ed g punrhase ssgrnads sin ==z7= - We calculate the swrege Mi1r balance by auldng ail the da?y balances taperer and divift de sun b the aMo f , prea g z dedg amnporhmmwN carider rpt of a chortle your authorization to reopen your acoent. Additionally, Your accent will not be closed ma ll y m r o the days in the current bWg Cycle. To calalam your tow t you pay a rn o nts you owe w inducing: any ="1 raw aunMdzad, Manca Mapes, pad Brice charge, multiply gar aver. daily belnc?e by the daily pededic rote and by tla camber of da s in the .=7t has, uetuxthed payment fen, cash adv - d ae l y V Is m rosdinp ora daily bomb, diners may bee mw a st my a er ess essaaed to your ecoont. You are tsspntaPob for those amauss vleder Ygr vedahoe between this tWtaledm and the amour of e-rm ss d finance Mar tray appear on your accent n tra time yin rogtrest to g u y aesesse b. If the ode 2 or N appmn on the from of this atatanem close the accarm a tray are bheturred atubssgtrrrc to our re uest to ro th Thi l nil to •Belance (tam Applied To: we multiply der y q w e account. s may resu t In chmoe. sppeariro on cur oc omt after veu he- it 4atad NsWS: PaYmrms you mail to w will bepcrsdted to your accent as of tphae?boudruss day we receive It provided (1) you std he batten potion of this Stateman and your check your mcW A' lanems raoslvad by tar a aonny?otlhe kcatl In any Oder Mm meY chat be cro6teA ai olrtha b 3 p.m. Er I raider PT). Please allow at day we Fecal" them. Ox business days am Monday ltdouprssSaturGy?r rg haldeys. ase da rot le"=74 c, whenpnpa rinp your M ant. 4VIen yes asnd w a dock(s), you audedze ve to make a one-time dectrvdc trarater debit iron your bank accarm lot 1M the dock tiltis audorizadon applies to a1 doclu rooeiwd du w to make a charge "Wrist your bank accent using the deck, a paper daft or other dr hamg the being cyder awn if stem by awneoro abe. If we camel process; the transfer, you authorize . UM742 ARE YOU GETTING ENOUGH CALCIUM IN YOUR DIET? FREE GIFT* 7 Especially for. MANDI Mil 101 %k u I Ys a $13.30 value and lt's yours free with - enrollment in General Vitamin's Vitamin Program. • Today's Essentials See details on reverse. Coral Calcium For Fast Delivery of your 30-day Supply Call 1-877-602-5550 or complete the back of tr$a certificate today. 'Nth aroanent In 3D-day trial memlia" In t wwW Vfilanan's Vitamin Pmarem Do I Need a Calcium Supplement? Calcium is important to help slow down bone loss later in life. Ws often difficult to meet calcium requirements through diet alone. Why is Coral Calcium Special? Coral Calcium contains a natural 2:1 ratio of calcium to magnesium. Ws made using only 100% Coral Calcium harvested from deep water basins off the coast of Japan. Try it for yourself, FREE.* It's easy! Just sign and mail the certificate on the other side today! ' With enrollment In 30-day trial m emberaitip In General Vitamin's Vitamin Program. Tlwe amtenrnts new not loran aueMrtad bytlw Footl and Onq Admtdetratlan. 7HS proda:t N not fnterrded td dlegrwe, oeet, cue a pewr,t arty tlmew. Account S Previous Balance 11:512.91 Payments, Credits and Adjustments $20.00 Transactions $8.10 Finance Charges $8.56 New Balance $509.57 Minimum Amount Due $15.00 Payment Due Date May 19, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To nil Customa R&b- or to relrort a lost of stolen na. 1-800-955-7070 For fra online account Service and tpaid aroma offers, log on to: www.npimlonnmm send payments to: Send inquirin to: Attn: Remittance Prorating Capital One Bank Capin] One Savira P.O. Sox 790216 P.O. Box 85015 St Louis, MO 63179-0216 Richmond, VA 25285-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 MAR lg - APR 17, 2005 Page 1 of 1 Payments, Credits and Adjustments 1 o4 APR PAYMENT RECEIVED - THANK YOU $20.00- Transactions 2 08 APR KMART 00077461 CARLISLE PA 3 17 APR PAYMENT PROTECTION 1-888-527-6904 $3.68 4.42 Finance Charges Pkaeme revrrn A*for imtortma reformation u a ? 3 j1P&dM lw ? lrr. m PURCHASES $509.33 .05415% 19.8096 $8.56 CASH S.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% ? PLEASE RETURN PORTION BELOW WITH PAYMENT capfta 1 0000000 0 4862362320573515 17 0509570020000015007 Pkarrpwera?ra`Qu?r,.aad?r?r,a„,rn.kroaara?w ?rua?t rna: New Balance $509.57 Minimum Amount Due $15.00 sneer Apt r Payment Due Date May 19, 2005 City Snte ZIP Total enclosed $ Home Phone Altt ft Phone Account Number. 4862-3623-2057-3515 FmtilAddras #9010745608401518# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 790216 1111111111111111111611 70 LEBO RD ° St. Louis, MO 63179-0216 CARLISLE PA 17013 m ? Irllunlinrtlllutlltlnllnukltlutlltllunrllkllninltl ° - Pkare writs yore avount samba oa yorn rbac.E or mosey ordn made Payable to CopitalOacBank and mail in floe sndared mvelopr. YOU ARE INVITED TO TRY A FREE 30-DAY SUPPLY of CORAL CALCIUM (a $13.30 value) Yes, please enroll me as a 30-day trial member in General Vdaminh Vltamrl Program acid send me, at no charge or obligation, my free 30-day supply of Coral Calcium, I understand that unless I cancel during the 3D<* trial period, I will automatically receive a 90-day supply of the same product every three months for $39.95 plus $4.05 shipping and handling. This amount will be Ullod to the purchase segment of my Capital One credit card account. I understand that accepting my gift does not obligate me to Continue and I may cancel my membership at any time by calling General Vitamin at 1-800-323-84112. In any case, I may keep the 30-day supply as a gift (please allow 4-6 weeks for delivery). Redeemable exclusively by: MANDI MILLER 70 LEBO RD CARLISLE PA 17013 Account No. 4862362320573515 Credit Card Expiration Date_/_ (Ep7k UM data and signature required for processing.) Cardholder Signature X (Valid only with hill Sgnature). I %AhonzO Capital One to forward this coupon, which Includes my account Mnmsr for MV Wipatiae, on my ballad to Gan" v m n, rec., which provides this product. General vtrrrn, Inc. is not affiliated wire Caplal One and Capital One does not provide a gtwwtm any product or service shown hrs. Any hadartwks mentioned herein are solely owned by the respective entity. M rights reserved. By responding to this offer, you may be canmaiceig information about yourself to the comparly the proven this product-for example, that you are a Capital One customer. O 2005 Capital One Services, Inc. Capital one is a federally registered service mark, all right- reserved. To Order using a credit card oUNr train your Capital One card, Pisses cal 1.677.902-5550. For fast delivery, sign and enclose this certificate in your Capital One card remittance envelope. DFB7 %-k? Today's Essentials" Coral Ca1Cium Amid m .i -ys-ppknenr aaaa? OIO 8 O d5 n IA UaOR Repriced ManNyl appmm o the from of you statement next to the P. Metal, Go periodic rat the margin PwAoudy disclosed 1o you. Than dafgea will be aflectlw an the flan day of your bllikg pedOdI each month. 4. Assrnnmt of Isla, owrimit rd Returned Paymrd I-. Yot account wit be aaaaad no more than two of the tea listed lore that oo cur during any billing period. Under the tome of yaw cuttome agreement, we raerw the right to wale or not m ae.ee. any fees wltlhaun tie netifleailo to yyoouu without wahhng scar right to ae.ses tie same or similar fees at a afro Urea. 6.taanswee Yaw Aeeeu , if a mrnb-* jeer appall an the from of this statement, you how 30 days from the date this natemevt was mailed to you to avoid paying the fee or to law such tee credited to you it you cancel your attach. During this period, you may centlnne to tae Your account without having to pay the membership ere. To cancel your arcaatt, you nun entity he by calling ow Cuts Rcatioa DaMrtinerrt end pay cowlea New Bolarce' in full (swiudirg be memial ) Prior to the end of the thirty-day period. S. N Y. Clore Y. Acs um. You can regret m clam yyoouurr account by antler our Qslaner Raistlrr tleparunem. You mart destroy your credit card(s) and account accasest checks, anal all pmauthodzed billing, and seam your nCCan1. If you do not canal pmautiadzad ing amargensnto, m will consider receipt of a ofierge your aWadzatlm to rmopen your ocatn. Additional! Your secant wit not be o= Leda you pay tai amours you owe a Including: any your reci an to clan the accent. This may matt In mers transactions you haw authorized, thence charges, pan due fees, owrikolt M ::;%m tumed Myment tors, cash adwnce fees and aer bas asaesaed to your account. You am responsible for theme Amara whether they appesr en yar emaum n tie time YOU request to cot the acmun or thoy am In and subsequent to the bbd- of sac ittle seg n eachdy add mny new tins ens or credm.. (if the code N apea? an the front . statesmen next m'Balanee Rate Applied To; we also subtract arty updd Samoa charge included In the balance of each aeatem.) Tina giwei us the deity balance, of each segment. Ttw1 we add up dl the day bel of a fa each se number gment of Jor the days 1 k poleW o and divide b do awrye doll balance of each segment. Q 3. Arend Prwrtaaa Rate. IAPRI. a. The term 'Amid Percentage Rate' may appear as APR' on tie from of this statement. b. If the code P Aims), L 13-rho. LIBOR), C (Cedficne of tarme rtl (Benkeord Prime) appam an the fran of raw to petlodic retell), to oedode rate. and oorta ry= ANNUAL PERCENTAGE RATES may wry operbd may Intense or dsrtwe based an the stated Moe., m face in TM War Sheet JourW, pus tho -:f. pprr y dstle.ed to you. Them tlwgs? WI lm sileedwdan the that day of your Mt month. Period r m Jrwtma d by your Mdodic statement ardrg in tie 4pg, JJy edit October. c. If the rode D (Primery, ), F (1•mo. LIBOR) t O (3•mo. your account if It has already been dosed. For example. i( Voce auMdted a Purtlnne from a merchant and we mce(w the transaction from the macho[ after your account him been closed, your scars will be reopened, the amsatt of the corps WIN be added to your amount, and yyoouu ova be responsible for payment. If them Is a nhrnbsnolrip fee for your account, the fee will caskae to be verged, to the edet ":In by kw, usg the account Mlarce him been Paid In hi u defined shower. 7. Uip Yaw Aseuuas.You card or accent cannot be used in connection, with any Internet gambling tne1mcllere. S. IMNs Abort aest .. A. Chaask Co wrelrh, When you provide a check as payment, you aWnothe car alder to use ineematlnn from yow deck to nuke a or*-dm eMamNc fund transfer from your bank sccous a to proew the payment as a attack transaction. When we use ksormsgm your clack to make an dectmNc AM tinder, funds may be withdrawn from year be* account " sam as to erns day we meow yya01YP payment, and you wa not maitre you sack back from your lnsmvN krtlorlon. BILLING RKWTS SUMMARY (n Can Of Enoe Or Ouesdami About You BIND If you think you bill Is wag, a N you need more Infor-dm an a trarrac ion or bin, -he to tr en a inqurld possible a shown en the fns at No area the address bra hear from you no leer than 90 ddsa?ya star we rem Yo the im bill o which the error, a pmhirn appeared. You can call ou Ciar mr Retailers number, but doing n will rat ppemrva Z. ridmt.. In your tatter, giw, u the following infematlo . your nrne and account rxmbe, So dollar amour of the suspected error, a descdptien of the enar and an elphanation, If possible, of Whvirtyy you bell- there la en error, or If you need mom Infomutlert, a description of the hem you am uwre about. You do not hew to pay my amount In question whine we am nveedgaW it, but you are still obNgeted m My the pent of ycur dl that am not In question While we Meatioete yar tpoadm. ova caner yuou - dZ wrt a take any action to collect the ount you question. i,t Special Rule For Credit Card Purchaew Ii you haw a problem with the quality of property or services tMt you wMh a credit cam and you hew trill n tolb to mrroet the problem with the merchant, you may low the dill not to pay the remaining amour due an the prapo?y a seMUS. You haw this $0?g0 tY wren 1hs puncher pia wva miss tMn and whhn 100 miles of your matt Address. tt we mum e a operate the mamhant, a if ova mailed you the adnwthemern for the pft try or aervleea all purchases are covered regardae. of alarm t bcati m of pwchaae.) Plash rrnenber to - NI correspondence. t Dan act apply to aaraaimm, non-cradb card aCCOrms z Door nor apply m bowl-w noet.credlt card -whirs an privacy promotion: sam out imed mMce mark at Capital rights reserved. O 2003 OILOLBAK Ta. Gn a Prod. You will law a mirimum grace period of 26 days wfd w 5nence do on new, ppurchases, new bahrhce trarefen, new special purchases aM new Other charges if you y you total 'New Balance', in aceorderroe wAtln fro Important Notice for payments below, and in dine for it to be credited by your rend watamest =V In addition, them Is no grew Pmbd on arty tra madden If you do not pay the teal 'New balance.' b. Aaonie Flamm charge. Trarractien whrieh am not vtlr vita of?tir d?rarrs?ptlaha?dimm tier dt?drll transaction Is processed to your Account a 3) from the Bon calendar day of the curare blirhp period, AdAtlasty, ify_oyuouu did rot dre 'New 6elrca fion the Previous bwne period IM, Rance charges condreas to mccru s to Iv r unpaid bdaea LM the unpaid belches is Mid M full. This mere dhn YOU m.y art awe Nacre charges, Own if you My the emit- New Balance Muted an the from of your setruert by the rrxt surtamem cote data, but did not do ao far the pueviatee memb, Urpald finance verges t em added m the appMshls seyrhers O? MdAcoas. c. Mirinuanh FYtanhaew bCihieesccrtWt For sadh W mortise to . charge, is minineen t Y RN"CEisp1AAGE of $0.660?wY be k p.-& If the =r ce vsrys raW*1:.- tM ?pYca Of thayar rote(s) is bas tfwh 60, ws wiM iLtract t amaat from the $0.50 mWrmand the differs co WIN be bad to the purchase se?rhrht of your scant td. Tal pray RedueWn In FYtrtee Ch rga. We reserve the right to not as sma any or M finance ewgm for my Own 2. A b= ayrsa fnekaft New P rdume.j. I'milhatce roe is .alalated by muldplying the daily balance of each segment of your arcaat (ash advwre, purchases, tpOdd transfer, and apel puchao) by the daily periodic MOW that has bean pawarly m you At its and of each day drive the bl" period, we apply, the dog prod. Mre to atlh sphere d yar account m the IWrhu of sadh mgmam. Then a the edit of the period, we odd up the re.tan of rise. alctlatiore a anew eat results f each mg e t to peri up the odic fierha charge for you accou t. To get rho dally bYrha for each _ill_ of you scant, we tt the beynie balance Toorera A- rih drrye?alnasol an the tmanottkna days balrre for thin segment, we then rbtmct imwita. P-V- a Credit- Posted m of that day tint ..%-.d m thin mormem. Tins givws us tie mpame diy balrhce Z g, e.gnentole scout. However, If you Geld the yow pmviaca sutenert n fuhl (a If Your dew balance we. zero a • Credit smout), dew transactions which post to your purchase Or Vww p pudhen senets am nor added to rho dolly baineas. We .Natee rho av nbllyy??Islarha by addire all the daily balarees togotler edit dl the sun by the number of the days In the errors bang cycle. To calculate vouur total anancs cc imm muldlotpouir awMge, diy hslrce by the cidyonl, cue mmm and the number of days In the bNNre casting an a daily bads, there may be a Plight wris oe bewen dim calculation and the amour of fnanee sanafly nee.aad. b. If the code t N appears o the from Of this aummem next m'Balanee Rate Applied To,' we nubbly the Nogest P in the aymans you mail to uN will be credited to your account as of the busman coy we recelw it, provided (1) you send ON bottom porn of this summem and your check in the xrlessd ,emltta oe envelope and (2) your paymen Ia recited In err processing o wee by 3 p.m. ET (12 roan Pt). Rasm allow at lean five (6) bulkgp days tot postal di Palmema mesived ley a atrryof er locationor IIn1 any odor form may not be credited ore of tM dsv we came finch. Our ndass deye am Mooky 1hroWn Satudey, ezchrdire holy,. Plasm de not cane suWa, paper cNp eta wtan lrpadg r pa ermi. Wfan you send ,A a caek(a), you aurnhaize us to make sera-time abcnaie transfer debit bran your brtu .. for tine smash o'rho oiteck fhb au6adzatlarh applias to all cMc a mcdved Aurkg to bake cycle awn If ant by someos elm. If we cannot us to make a charge against your bunk acowrt using the cock, a paper daft or crier sere. Proem the veneer, you suderize 027 With Capital One" online account servicing, getting account information and Access your making payments is easy. Check out just a few of the things you can do: } Pay your bill online account online ... -3 Checkyour balance and available credit --;View your statement Plus, take advantage of other special offers developed especially for you! Register today at www.capitalone.com. CapIMICW what's M your walf t7- see reverse for details > 027-0402 Caplfaa PLATINUM VISA ACCOUNT APR 18 - MAY 19, 2005 4862-3623-2057-3515 Page 1 of 1 Account Summary Payments, Credits and Adjustments Previous Balance $509.57 Payments, Credits and Adjustments $.00 Your scheduled payment has not been received. Please remit the amount due appearing on this statement If Transactions $62.79 you have already made your payment, please accept our thanks. Finance Charges $8.94 New Balance $581.30 Transactions Minimum Amount Due $81.30 1 19 MAY OVERLIMIT FEE $29,00 Payment Due Date June 18, 2005 2 19 MAY PAST DUE FEE 29,00 3 19 MAY PAYMENT PROTECTION 1-888-527-6904 4 79 Total Credit Line $500 . Total Available Credit $.00 You were amassed a past due fee of $29.00 on 05/19/2005 because your minimum payment was not Credit Line for Cash $500 received by the due date of 05/19/2005. To avoid this fee in the future, we recommend that you Available Credit for Cash $.00 allow at least 7 business days for your payment to reach Capital One. At your service To call Customer Relations or to report a lost or stolen m&- 1-800-955-7070 For free online account swim and speeid customer offers, log on tee --p halona.com Sand Payment. to Send ingiuatt W. Attn: Remittance Proensing Capital One Bank Capital One Sorties* P.O. Box 790216 P.O. Box 95015 St Law, MO 65179-0216 Richmond, VA 23295-5015 Finance Charges Plsru[rse leverre ndejor lmpartasl SnfO IAf Cr10A g Pr4 ( V ?? RAVE to fe rd PURCHASES $514.79 .0542S46 19.90% $8.94 CASH S.00 .05425% 19.80% 3.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 19 0581300020000081303 M n Il dd New Balance $581.30 ewrp wro nda ea-VY e- dda grriri6o,w,g•bbre wJ41wk ink Minimum Amount Due $81.30 Street Apt s Payment Due Date June 18, 2005 City State ZIP Total enclosed $ Account Number. 4862-3623-2057-3515 Home Phone Altenate Phone Ems9Addras Capital One Bank #9014045608401519# MAIL ID NUMBER MANDI MILLER P.O. Box 790216 IJulorllriiulslni a 70 LEBO RD St. Louis, MO 63179-0216 0 CARLISLE PA 17013-9326 IJInnILmlllrrdLLrlLmd1111t1LILrrrrlldLJrrld I11dIL1dllrrtltJlrllLLLnrIIrldJJlidrldlLrrrrrlll Please vniteyonr arroant namberon yofo-dxcf or money order madepayable to Capita! One Rani and mail in the exelxeden aekpe Send us your ermall address so we can beffer serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:000000000000000000000000000000000 please print dmr(Y In bPockm bltx ink Youraddress shouldlndlde an "sign and cannot contain any blank spaces. A ".'should hats Its own epee. Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.rapitalone.com/parent/legal/privacy.shtmi. CM2 Capital One Services, Inc. Capital One is a federally registered service mark. All rights reserved. arm i a? Nola= g O 1 a. Gran Parind. You will lute i mWimnm {pace pealed of HYingpedod cows 26 day. without flrhnc?e du on row purchaser, row balance erwfan, new special purchaser and raw other ha?rrdrhg IWaroe o inreactlon to ead tlrgps if you Pay Naar taal 'New Bdanhos•, in or credits. (H the a eomManhes whh the fntportarmt Motke fm paymem a blow, maeenem neon to rd In time for It to be credited by Van nerd matenem subtract try unpaid dodrp dace. Tharo le no grace period an eseh edverhoea of each sepnetut.) 1 and special tranrbn. In atkttlorh, derv la no {pace Pmlod -69n .Ten, we an emry vaesectlon it you do tot pay the total -New segment tar the low balance.' number of day. In I b. Aeanuing FYrrra Charge. Tranacliom wNdh am not average dally balm s.aeerd elrr(p i) m 3. Mn d PiwMays MI firm the dets fo tlrs tranasnion w Th. transaction Is poesased to yar Account or 3) from the 'APR' milk from test talerdsr day of the erect bWfnp period, AdditahaYY. b. If the code P (Pdmt if you did rot pay the -view Bdrka from ins peNar Deposit), or S (aenl Wiling Period In fl/, finance charges Wntnre to accrue W this statement rod Your unpaid balance wall the unpaid beleoe Is paid In fib. rata and conespm THS mart that you nuyy stlt ate itrhra tlergr, even if you pay the ardn Now Baleen kwila dm 'the from of may vary gwnsly the mated Inds an your wtemanut by the and st rsanan t closing den, but did Iaurk plus the no net do an for to previous menh Unpaid lkhance drrgea aa mhantt of our Than cl, Mes wiY s coven NNr g y . t c. Pon eedh NNng period {hurt === q p In 1hs he Jame privacy protection: see our ad 9"ce mark of Caphal y Myreems accent the been Claaad, Your of tide the arrant of tie tlrrgn?w11 we alt rd Wywu vAY be rasRharbr for to balance metrbanallp fee for your stank rd divide by the total adod TN. gives us the sgreen. Rata- may apprr u m-at. . LIBOR), C (Certificate of o) appears an the from of odic rate W, the e IIAL PERCENTAO RATES [crease or daemon based d in The Wag Sam oWy d8d d to you ro m the fret day of yar periodc statement ending Ya+ accent b anblect to a Amence charge, a minimum r c. If the code D (prime), F (l + r . LIBOR) or G (3-mo. F i h pt ff t he C 4RO E of> b e h a p p r n of ? Repriced ycul p ' a` o toW firrre d u r m a op M n ? V a r peri b7er 0 anti nbt ?th et =V h pa statement mot W the edadc ranW, 1 da d r and mpoh 2 ANNUAL PERCENTAGE RATES may a ?Al be smart ft. the 00.50 mirimum he doome. band I baled to the grdrr r pnaht of ydr account. ln The Win Sweat Jo-A plus stated Wrier, as f td. T_.-.y Radudian (n Firm tinge. We reaorva the the margin PraNaualV dadoead to you. These dhenpoa right to not sense any or all Brwrn charges fan arty given ., be elbeYVe m the flM alai of Your NYing Period each month. 2. Awaga = Wras fk kdfna New Ylrdreael. 4. Arronwt of late, OwiNt rd Nasnld Payrnrt F- a. Rrroe charge Is calculated by mtedptyeq the daily Your nxeam wis be aressed no more than two m the nee balenhes of eadh aepnmx or yet seeeaat (a.g., cash = listed hate that oar during my NIYng period. Uedan the sdverh@, purcians, ,pedal , and epochal purchase) by iha eonrpondrq daily periodic nu(.) that has been toms of Your cunaner egromnent, we nerve air dght to Ian or that to earn arty tees win,ow odor rotiflcatm to previously disclosed to you. At the and of each day dur4ro you without waiving our right to aarr the roe or dMlot the billing period, we apply the daily pmleda rate M rd segrhsnt of7 Your acrnrt m tlr dsMy ialaroe of -on ae nenht Th n at the bili led we dd ni d f th Mr at a later ame. 6.tRanaeving Yeur Aeeeut. If a -robsNdp fee e ou have 30 r"ant he trot of Wa summem , p {a a en o o q Pa a the results of tier doily calabdon s to arrive at pp , y t wee tooled to yeas to der tram the date IT at =an 1 finance chaor each w ? ero I. r 1. a ? t a u t m sto , at d. tad po d from 6Kh mKft if you n cel your aemuht. During thiperiod, you m y Mhanhee tlmgp fa your arrant. To got the idly beleroo co tar to care aeeaat without having to pay the your g for esdh ea(phhem of yor.mout, we take the bagim.z - rs p fes. To cerod your =12 1= balance fm eedh WAm V add n now transactions natty w by calling our Customer = 1 :y, ery oedod Ikhsroe cage col rod an the pevlo s b l am h W h b . and pay your New Balance' in tuA (exchuing tha b N I al ci M f N d al h d s a srhm t t at seQrhat. s t an r tract ashy Paymara a uodu prod r of that day that sat a d mem eu . m to s e t e t e se) P o ny- . aY pe 8. H Yau Obaa Your A.aanas. You can cequen to dire lone m Uhot eogmam. TNs giros w the aghareu if balance for eechh eegnerc of year aomuhc )lewever, If you geld the by cdWV our Cwtomm Rdatiae m mwt destroy Ynur coedit cad(s) end SEE' New Balerrn alhovrrh an liar 'A. statannrrt in hL (or c)scb, csnrxl eY proauthodzad hilliq, . If your now balance wee zeta or a credit amend, row an0 tear yet smourht. If you do rot aancd 2== to petlcl Prendodzed arrarhpemams, we v careider rot added m the dally bderheeA We = h l l d il b d3 il h d il b l tlurps yourtedutlmm reopen r au modal a' s all Additl AY le =d ate t e average ca cu a y y s hg a t e a y a ance belanras togeter arch d the sun by to number of y, ya accent. an w eeeatn v not a c until you pay all amounts you two w ktdudrhp: am the days M the arrest hiuehp cycle. To calculate yar total treranctaar lieu have aWSrized, I= durgr, pen ft.. dul a., multiplyy Vann everspe defy balance by the due ter, ovedimlt far, returned paynhed lees, cash deli dada rate std Dy the ember of days In the biting her tees asaared advance fees and any o to Your pedoQ Ous to rounding an a tally bonds, thou m.y be ¦ eccaat. you eta re.penrPola bee than enhotma weather aWK vedence between tNs calculation and the amou t of teV appeer on your aeceunt at the time yW request to tnsnhm Uhsrg. etnely scratch 11 tine node Z or N a b ee th I f IN tatement n nor the account or they aro lewrred suWequerht m TN r r t t di th tt lt i . pp ro n on e o $ s rhma m -Balance Rau Appbd To; we maatply the you o re e emaa . . may ma n eques chergea ap !`"e, on your ocean{ afro your h°va we afar your wit be reopened, W year amount, W be:0 m ans [ by Ietw, carer the to me amour has been in fill r esNed ebovo. 7. =Y:=;.Y._ card a arrant cannot be hh any Intemet genbing transactions. 8. Iestie. Aiat Flaoaada Clh.oit Conwardsn. Wien you provide a deck as payment, you suaeke w elthar o use kdomntkn from your duck to make a one-dm electrode had transfer from Your bent account or to process the ppe?ymet as a deck transaction. When we care Infihntnretorh fitan yar deck to make an electronic had trarhsfer, hands meY ba winrrwm from your bank wean as aocn r tha wne day wa moolve yar patmaa, red you vAY roe neWve your check bad{ hen your lihaeh00 kutibmon. RIWNG RIGHTS SUMMARY (In Gr Of Enna Or Questions About Your BUI) If you think your bill le tvsong, a If =T d more Infamatlm an a transaction or bill, w an a 71.1. slant as soon as poaamle at the address far inqudrles alovuh m the front of this statement. We must her from You ch lane then or cisy airor we seal you the ham tip wnar the snot a problem but doing d. You nn call or C wtaner Relations number, but doing r win not prerrve your tldna.. Yea letter, give w the idlovdrhp Mamatlom Year name and accarrt currlber, the ddur amoum of the suspected error, a description of the error and a mpardm, Ii pealhio, m you bdlete them is therror; or If you need moro o a d of the hem you am urge about. . You u do not low ve to to pay any amour In =,=,, videthe g hZ aene ro Inwatiaetlno It, but you eth! are - ohYyytteetlt1 to pay o yau_ stf that am tot in gtm. WNIe vte inwnlrn any action 10 question, wa nma report your delinquent or cake arty action to cdlect the amain You question. S,t Special Rule For Credit Card Purchases If you have a problern with the quality of property or seances that Va+Purcihesed with a credit card and you have tied in gootl U to carat the problem with the mordent, you may have the right not to pay the remaining amour des an the property or wrAcm. You hove this protection env wtsn iM pura)ur pia was moro than 860.00 and cis phrdur wee made in your home state or witl„ 700 nhilr of Yore,, address. (If we own or operate the msreham, m if we mailed you the adwrtlartem for the property a 2 r=V; urdueea aro mverod naperdan of arrant or se.) Meer mmer"n= to sj all correspondence. t Does not apply to mruama non-cmdll caid accounfe t Doan act apply to busbess n ode tad accounts In ar> ermPrnalt wh you mail to r wW be credited to your account as or tM nsrmm My wa receive h provided (1) you sad the bottan panto of this statement and your deck valapa arch (2) yar Mymern is raealved h our procrekho arntar by 3 p.m. ET (t I roan Pat. Phan allow at Irst tan (6) banker day. for postal tieiwry. Preceived by us at any othar lecatla or In:,* oter fawn maY and be credted_ at of the del van receive M.m. Our bump days am Monday through Saturd.y, axcl dng hdiday. M=-d. not car maple paper ohs roc. who ppaeWWring your p?mam. When you reed tae a checkW, you authorize us to make a onetime electrons immler debit from Vour bank account car tha emam of 1 cheek trhN aubaizatlm apples to ai checks remand during the lolling cycle own it sat by sameone des. If we cannot process On trader, you authorize w to make a charge against your bank among wing the dock, a paper draft or other hen, Financial difficulties? (?,? 04t Capftal We can help! wMftin3rou wW )• • Good credit can be important for getting an apartment, a cell phone or even a job. • If you have online account access, log on to your account and pay now at www.capitalone.com. The purpose of this letter Is to collect a debt. Any Information obtained will be used for that purpose. at-0404 0 2004 Capital One Services. Inc, Capital One is a federaly registered service mark. All rights reserved. • To avoid risk to your credit rating, call Your account is over s-Boo-955-6600 to use our free Check by Phone service. 3o days past due. • If you prefer, simply use the payment coupon below. PLATINUM VISA ACCOUNT MAY20 -JUN 19, 2005 4862-3623-2057-3515 Page 1 of 1 Account Summary Payments, Credits and Adjustments Previous Balance $581.30 Payments, Credits and Adjustments t.00 Transactions Transactions $63.43 Finance Charges $10.35 1 20 MAY OVERLIMIT FEE $29.00 2 19 JUN PAST DUE FEE 29.00 New Balance $655.08 3 19 JUN PAYMENT PROTECTION 1-888-527-6904 5.43 Minimum Amount Due $155.08 Payment Due Date July 19, 2005 You were assessed a past due fee of $29.00 on 06119/2005 because your minimum payment was not received by the due date of 06/18/2005. To avoid this fee in the future, we recommend that you Total Credit Line $500 allow at least 7 business days for your payment to reach Capital One. Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To an Customer RtUtions or to report a lost or stolm -& 1-800-955-7070 For free online smount xrvia and special mnorner offer, log on to www.apnalone.am Send Payments to: Smd itquiria to. Attn: Remiuanee Proensing Capital One Bank Capital One Se lw P.O. Boa 790216 P.O. B. $5015 St Louis, MO 63179-0216 Richmond, VA 23285-5015 Finance Charges Pkue ra rrnru rid e * important infffmation p ?? a C? d ? 4#idr i , 1i1!: .Ie n PURCHASES $615.29 .05425% 19.80% $10.35 CASH S.00 .05425% 19.80% 6.00 ANNUAL PERCENTAGE RATE applied this period 19.8096 PLEASE RETURN PORTION BELOW WITH PAYMENT C_V 0000000 0 4862362320573515 19 0655080020000155081 New Balance $655.08 Minimum Amount Due $155.08 Payment Due Date July 19, 2005 Total enclosed $ Account Number: 4862-3623-2057-3515 PI ar t-d-W.'arddrr-& -d d-Zrrbr! -,rkfvrerbla k k seen Apt e Gry sus ZIP Horns Phone Alamste Ph.. PatdAddres. #9017045608401516# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 790216 Irlrrlnlrlllmrrllrmri m 70 LEBO RD 17013-9326 = PA St. Louis, MO 63179-0216 Idluul?rnrlllurllrlullnudrinrllJluuJlrllulrrlrl n Iurlllurllluurtllnllrlrinullnrlrl,Ilnlurlllunulll Please writeyaro aewant naaber on ymv rheaE or raoaty ordn made payable to Capital One9ank and mail in t!x endured esaxlope. r s t? g H n t . now re wvap w Firaneq (itarpa. j'a. true Period. Yau w11 IuYe a mfninrm graca period of 26 days whhar here ch f nee pe C ram. To obtain the average daily belanc a for the - ? period =:,d by Ws tummen, we eke the ? b -. rxaud if h Ira akeady been tlaeed For emnpb, if you autlndzed a purWae fmm a merdtrx rd wa W p? balms tisrrNm, row spsdd otl er tAetpee if w a ar eel N Bal ' I ro e acct my lrauer diWar ssjum ps)nt each and Arbo d receive t?trrutd?d md ?e?r . from dv y p y y ew ree , n acooridsnes veil the krponrd NoWa far peynrseta hebw, and In thro for h m be dedted by yar rwt waterrerrt or cre its. IN the code N appears an the hart of tide aaternterd iext m'Dalwws Ram ApplNd To: we also ut ald fneree tlu subtract An e k lu d d h th b l the amen of the NaI? wNl bs Wrbd to your exwrk, and yyoouu w??N be reyaWbN her peNnaK. I f tMro N • doshp diem. Them ro gran period m enle adventer N ¢ac a perod rd spetW varnafem. h sdAdm, data b ro m ar tmroaedon If ou d h w N p p w r s e s aroe il =66 ) This n?t. gvea u the daily belree at each • Tnen, wa add tip N 1M daily balances for each f i ntemorrdip fee for your accent, tlr fse w fll at ndi we m be dIrped, m wdaet by Ist+r, utdi the armn beLrtca Idiwre been M h/ u de1Md Wove. ty y o net pay t e ro ew aepnmt o t e kikp pwNd and at by the tow bw of day h the bINnY period Tfds give u the 7. Udng Your A.eaad.Yaur card a sateen cannot be used in co ti qh I bli b. Aeeueirg Fieanse tlrergs. Trarractiane wHch am not -0 f each segment, ==r rrec on w any me not gam ng trrractio s. to • grata period tiro sasesed Arerera dupe 1Y hem tie dam of tlr trareaeript or 2Y ham tit dab tits 3. - - CAPRI. •. The tsnn 'Annual Panxreape Rats' may appear as 8. Nods. A6ar 1lsaasria Clrelc t]revrs6rr. When you poride • drdc u psytent, you aus)nrize u dither m tmnmcdm Is processed to your Account or 3) flan the Aar slender day of the anent bWny period AddtiaelY. if did " APR' an the ham of die sta(amnt b. If the code P prirrm), L Gino. LIBORI, C (Certificate of I= l6 tae Mfa andon from Vor cleric m make • one-time electronic AM trwfer hen yar bark account or to rot pay tM yt+ New Balance /mm the PmMata bilNrp Period h fttl, Rtrm drapes cantina m scene to yon updd belrtca tarA the u aitl 6 N id I I f ll Deposit), or S. IRankeard PrYne) ll m the from of two Statement next to the pedode mte(s), the periodic d pr- the peymar u a dmek tmaaedm. When we tae information from Your deck to make an electronic tp e nca s pa n u . 71ia metro that il A f d nett an oonarpadnp ANNUAL PEIiCQITA()E )iATES kzd «rrfer, haxN mail be wM)dmwn from your boric you may ar owe nero. eve i earpes, m dm trend of you pay the erdre New Bdrxa Indicated may wry quantity and may inmeau a decreasebased an the stated kNOU, ee found in TM WaC Svaet u the erne deV w a yew account u E payrtmrt[, mat reodve you check beck from yonch oby the next sratmror dodnp data, but did m rrdpruvlaa mash. Unpaid Ahance charges J.nrna/, Plus the m rOn d4oslY disclosed m you. Tneae w1A bee eckw m dine Ater day of you = your 6wen. aeprterd yar Accoud. M=== o Ntl W , pe.de wn. kg owrod erxkg ri SUMMARY For ech 6Npn0 period that _ you accoud b to a Means daag. ? in the mmtM ewry, Apt, Jdyy and October. It he code D (JPile) c F (1- ' LIBOR) or 0 (3-mo On Case Of E. IM Gr 01 Errors Or Questions Anon Your Bpq If hin 611 I ' 4= E of ".AO wit bepepiN-.=f= If the tow RN4NCE ape perlode mte(d b Nu then 1 50 we w)1 . , . L1BOR Repriced Monthly) appears a1 on the fiposndoofd you'aa ermeta neorxrtdrtgo ANM1ALodiePERCENfAOE AAT64 co your co t s wmn a If you need mom I 1 langmraia drat as won pmdNe aldthetad d an ree for - , .stem from the 40.60 minimum and A. diferen ce will b0 biped ro the pudwe u f m o . g you eocaum p may wry mmMy and may Increase a decrease based an the armed Indca. as loud M The WW Street Jet k = du snorer on the from of Ws smtemmt. We nnet hur hen youro later than 80 days sitar w s som you the A n biu k F ? td Reduetiore . Tenpwary M FMrwe rrpe. reserve 1M a We , =, P a ft margin pmNoWy dedoeed to you These dmrgea n m W the ante or problem appeared. You can rill our Custom b r Rel ti b d it i ddA to not suer any or all Mmnee dmryu for any dvm big . veil be elfecdve m the Am day of your Npkg priori eadr moil e er, ons em ut ng u w a o not pare Vour dgMs. M yar otter, pw u the idNwirg I m ti 2. Avsrepe gafrue (MeM?d? New Purduas a. Rrurtca dugs la elalamd by mdtlpl, g Ue drily 6alrece of srh aepnas of your aaxxad U caN ¢ a. Arraswd of Late, Oveuiruit ail Re6mead Pryntri Fear. You aecoum wR bs afseeeed ro more than two of the feu listed here that occur rin a WhIn Unde th eriod n rma ac your nrne and aocam rxm6er, tIn ddNr amont of the wrpxled errs, a drenpion n the error arwl an anetim, It a poaal6b, of shy yw believe ttmm la If , . adwit a, prdusr, spadd trawler, and special purchase) ' g r e te... f 0 P your conaner epreemern, we rerrw the right to an errs; or you need mote ktfama ¦ daserMrtlm of the flanyou are uewra Was. You do not law ro pay any =7= dNY Pedodc ats W that has been m you. At tie od of each 6 waive or not to asset any tar wlthart prior notlflcatim to wither welvhp or right to aaeer t rme ar almilar amoud M queatlan wNa we tiro It, but you are still oNpated m pay the pens of your that are not the b11kg Doted, we apply tfm doly periodic nro for each of ten d d me ate Iner time. In question. lNfile wa Inwa td ywr quaatim, wa rmmt yu aceoun m t e a ly alancs of eerie "In septmnt. Than at the and of ttr W Wp period vat add rp 6.tRmwNg Yau Aamuf. If ;a msnt6srdip fee oppn m the had of fhb temem u h 30 report you a depnqurn or seine airy adian to ctlN.t the , tfe resJts of Ueu drip. oddLtiae m amve st youtr , you ew Gy from the dine wa ststemmrtt vas Had to you to amen you question, periodic flnartce daps Nr astir eegmrd. We add uq th male from each segment to enim ac the toad periodic -old paNnp dm use or to Nw wrdu fee ;11. you if you cared You attoum. DuMg 1Na period, may 3,t Spadtl Fk1a For Credt Card purchases thrum drarpe for "Your account. To get tie belsrra for each aspnen of yon aoreurtt tss aka ttr bepirir ottlnue to rtes yaw accam W1ltarrl Nving to pay the 9w"t W fee T d If yar Nw a proawn with the qugty of progeny a , g bdwrca for each ii ?nen? add any now trmwwd is periodic l i d N p . c crie Vour etcom, w rout notify u by calling one Claterner ReladmeyDepamnem ' ?eerNcea that pudwsdorroct the pra6lem vAth the rgs ra a ite pre oua day s bait n fa tilt seems. Ws der abcmct my M htl (ealudng the a:=Z) lew Balance mpen! of the tHny4aI period mercieM, e t y N w le W? psyrrrrns a credo paved u ofUut day that are allocated . 8. N You Class, You A-u d. V. can request to done a mo nt d m he p ro pe rNcoe. You have 1Ns rite Y of prolecUm al wren urWse was fil to thus sepruent. This dive u the erne duly bdmeo eep for each aepnerd of yon aaxsax However it you gold tie yyaarr amount by calling our Customs Ralati.e oe artmem You ro t d tr n d p mom m or e e y . , New 8alruca storm m you Prevlaa satemwd h hi (or p . u es k ca oy you cra (s) and aceourt ecce u daelu cancel s1 reanhodzW b Mk l 00 Mlq r m=.M. d jlf we owe or = ttiw N Nch , p W g, r g a the erdwrt or if tlbd you the ag putMueu e ? ? ?e p ' a seMCe ee ar w paw ==J1 al purduee saWnents am y balial . We = Mp art rgaruma1 We WN Weldor receipt of a Berge yea eulelzatlcn to reopen arc , tiro cavrad regerideaa amain or ksatbn of purtlurJ to the avempe daly?baiancs by %r- N the dilly in balrtcas topetier and cilm the sere b the masher f y aceaurt. AddtlauNY, Your aecourH will no be closed til a Pluae romermher to sign all oana?ondenee. g y o the days h the damn brig cycle. To calculate your WW un you pail .manta You owe u ittckrdrg: my terns " you haw auh rub fins. dutpe, pest t Q0°t sal Apply to c(wlJamer aal.vadn cord acMants Mrr,re chspe, mktlplyy yar serape bdenee W the dishy rate rd by the tsntbsr of day h the bLiq r du feu, owdMdt is", relined payment fee, cash advarta+ feat and arty otMr mu areued m your i Does as a PPN m business ten-cradn card eccamts pe m rosdig on • dry bola, dare may be a aoeauart. Y. are reaporl6la I. Mese amounts whether algid wdarne between this calculation ail the maws of Ar do e e ." d they appser an yaw account at the the you request to ?rlt? it One appons hforma0m Privacy Praecdm: sea one b the m N Y arere . b. If the code Y a N appeem tM trmt o1 die satnnen cbse the account ar they am !rT d :='I o yax ra nast to des the easumN we s at www.cadtaldm.oam. CaP)t On! b a }ederMy registered uMce mark of Ca ital nuwd m 'Bdmu Rem Aoa"ad To: we mdtlply the g n chepea a Mug m your steam after you Mw p One =al Corporation. At rights reserved. a 2003 everau dMv balers fe.dr socament by hl eel a to be deed a the reoseNre of Cal" one 01LOLBAK Mkrprter, Nogoe: Paymwu you mNl to u vll 6s aedtW to your acoant as o1 the buwualress day vro txelw h, proNded (1) you sad tie bottartt portion of 1Ns nalanem and your dock Ue arrlased mmlnartce enwbpe and 12) your gyrem Is recelved h one Drocesskq tenet by 3 gym. LT (12 rem Pf). PNase diow n laart Aw 16) 6ukrwa day yfor peal delve Pbeee doe root new +t+quie prodtMar bcatla ippnrasarWpryotMyr arc wy^muwn 6NTmno you vetch uskld Your au Imdze use m aaiey-time Noo?mNC tfer dahf[ immr Wnk ?y accountfor tb amaan o tM duck Thb autlerizatlm appuee m ail dmc W reefed during 1M bplNg cycle Avon ft awn by someone Nse. H ws cannot pooeee tM tmnemr, you au)edza u to make a uiurge agdnet your Oarrk acoasn tgig tie deck a paper dish a odor item. 027 Access your account online... Register today at www.capitalone.com. With Capital One" online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: - Pay your bill online -? Checkyour balance and available credit --) View your statement Plus, take advantage of other special offers developed especially for you! COP&MOM, V Sift rn,ions VA918 7- see reverse jor details > ca PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account S Previous Balance 1655.08 Payments, Credits and Adjustments 5.00 Transactions =34.83 Finance Charges $10.7S New Balance $700.66 Minimum Amount Due $200.66 Payment Due Date August 19, 2005 Total Credit Line $500 Total Available Credit 1.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service T. .11 Customer R&6- or to report a It or stolen card 1-800-955-7070 For free online aamunt «rvioe and epeeist antomer o$ere, leg on to: v-.aphdonceom Send Payments to: Send iaq Lain to: Attn: Rcnitteam Procnsiag Capital One Bank Capin One P.O. Box 790216 P.O. B. 302&5 .11 Louts, MO 63179-0216 SLC, UT 94130-0295 Fnlance Charges Please see reverse sidefor important information l dt perier 4 Carrgenldr APR 'R afp u e rm PURCHASES &66015 .05425% 19.&0% $10.75 CASH S.00 .05425% 19.90% S.00 ANNUAL PERCENTAGE RATE applied this period 19.809E PLEASE RETURN PORTION BELOW WITH PAYMENT Payments, Credits and Adjustments Transactions 1 19 JUL PAST DUE FEE $29,00 2 19 JUL PAYMENT PROTECTION 1-888-527-6904 5.83 "You are a valued Payment Protection customer and may be eligible for benefits to be paid to your account in cases of disability, unemployment, and death. If you have experienced one of these events, please call Consumer Membership Services at 1-888-527-6904 to we if your situation qualifies for a claim. Your account is 60 days past due and your coverage will be suspended if it reaches 90 days past due, as stated in your Payment Protection agreement. You were assessed a part due fee of $29.00 on 07/19/2005 because your minimum payment was not received by the due date of 07/19/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. 027-0402 JUN 20 - JUL 19, 2005 Page 1 of 1 RP 0000000 0 4862362320573515 19 0700660020000200669 New Balance $700,66 Pkauprint-dinddlnwmrd/ore,mdlrba,yrrbkamiaCW xAl kink Minimum Amount Due $200.66 Se Apt s Payment Due Date August 19, 2005 City Sno: 72P Total enclosed $ Hom A- Altemsts Plwnc Account Number: 4862-3623-2057-3515 EmsaAddm Capital One Bank P.O. Box 790216 I1lularhluljuulll St. Louie, MO 63179-0216 11 liuullnulllutllrlul111111 11 111111111 11111111111111111 1 #9020145608401519# MAIL ID NUMBER ° MANDI MILLER ut S'? 70 LEBO RD CARLISLE PA 17013-9326 ° i? iurll?atlllunullul?dJunllruitltilniutllluuulll r Pkare aniteyow auount number en your rbed m money order madepayable to Capital One Banh and moil in the endased enw*.. Send us your ea-mall address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. address:?????????????????????????Q?????? E-mail Pease pHol clearly in black orblue Ink )bur addmss should Indude an o"slgn and cannot contain arty blank spaces. A ".'should hate lts own space. ... w .?.... Name: -- Account#: '° ------- I Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/privacy.shtml. CeO02 Capital One Services, Inc. Capital One is a federally registered service mark. All dghts reserved. l? ?r a? I? a? tea will have a mHmnt grace period of fin,ar,ce dtsrpe on new purdases, new . row apedY purtlws rd row Khan dNraw tr you pW Your told 'New Balr,ce', n aotxlrWnce whh the Ynporm[ NDd- for paymends below, end In dom for It m be credited =.t amtennam Th. W no fem. In addition , tnom Is Qrsm perlod cent 1po- l trw on any 'anamlon If you do rot pay the total New bdaoce. b. Aeertig Fb- aarye. Trarasedarr w1kh aro not I -A*mx m a grace Period em ar esed tkta,ce large 1) rom the dam of the trarwetlan or 2) ban do data the trarrsc don Is procered to yew Accam or 3) from to fins calendar day of the o rrer% ding psdod Additionally, if you did rot PsV the "New BWr,ce from the Previar Wing period n ftN, ihanoe tiarpes xrslan m axon to Wkr upaH balance tapN the unpaid balance Is paid In nkL. Tile mew that yes mayy del owe 1kany aMrgos, aw it e yon pay the your to t by the New taBlaseu trarairneve doeirg ir tla dine, from bu of did d O o or t y npd Ithrss tinges not do ft fa the pneviab made llr em added to the ?plceble appttar of Yes .=Z: tc. MYdraen Fltaae a0h ga. fvr each hNNng pedod that d tot el FWANCEIez=Etof , once be?erpoaod If Cho Cod Mar,ce dtarpe ma?r4tt from da appNe.ibn of ywr pedo roam m, flrate(s) b br than ct 60, and wig act Chet an the 00.60 mkdnxm std the dfforenaase well be hiNed m the pkrdtsse spina- of yaw arxaum. dilk w t t d. not daver R eeme n any Iy t F all krrwe finance ce oa dan0aa ch o tar reser mvey g aiven the der[ pendoo w 2. A= Daiy Nalatoa If aYtn New F4dwu1. a. Wanes dugs I cekuleted by multiplying to daily bataae of each aspnam of you wbou t (e.g., own advance, pudaso, spade trmrfer, and special purdaae) by to xrrrpadtg daily period, nm(y that has ban WevicedY dsdosed to you. At the and of won day da4,p firs M" Period, we apply the daily periodic rate for wd sagrent of your aeearx m tfr dWy YNaae of aaM ae0rtam. Then K the ad of tfr hikg pabd, we add kp the realm Of car dom. calarbtlae m ardor K palace Mateo dirge for eetl, se ai We addup the an. Ic ToOK htr" nce =f==. , veto take rbegkeetg pmt htprtetm dand ell any ? renv m moons balance r days balaroe for tat segrnant. We than tar eM' peyrnonts a credo posted r of that coy lest son daroted m tat whpnam. TNs we v the seperero dally balance each of acruur,[. However, If you pyd the if Your rave bolrtce was z?aro sa cmdt mount), ), fo, (w tnarelxia,s weed, Iron m vat wr- or wadal t?ndir .adarr Ato " wd, and ned, each aSlo Kb?haedt y, add any new statement next to adanoa Rata AapnptNheed hmTc,wo tryof a em' ¦btnd any trpdd thence dune frdudad N the b.1- of each a=we This glwa us, the dWy betance of each "Wwr ern. ail the aYy balances for each .a t for the bsYq pMOd am d oki Irv the total days k the bYrq pedal. The awe u the osuy oaunca a earn regnant. 3. Antral Rorer entage e. The term '"natal Rate' appearas APR' on the ftnt of tHs st . b. il rno. oot LIBOLIBO If the rode P gdma), L L ( 3tR), C I the fro to f C )apart n(Ba extke the ped)o3?ee(a), thhee pfer?motdFS tar and ANNUAL PERCINfAOE RAT may vary quenady may detrear belled m the stated Incas, se tend inc1Tae rear orWill swear ?O-110, tplmu the margineHpsroctlNarly dsdwed to you butna paled oowrodab yarwpskimade sllnan?oym andr. In the meta Jmuery, APN, .ley and October. c. If the code D (Pdmd, F (1-. LIBOR) or O (3-mo. USOR Repdced MantNy)appoem m the from of yar slatemeM next to the pe rate(s), the ppaemdo?dc roes and ANNUAL PERCENTAGE HATE4 may wrynemaroT1w. au ndmaV inen roeee Wa decomw baud on its e ngin fond TM ig Stara Joura/, pke gr w1l be the mango proNaraly d=to. w m fe f your WNNg parted wad, month. 4. Asarrwlt of Leh, over6nN ad Rmumal =%-e Your account We be aarred no more then few lined hen that oxw deng any WINng padod. Under the terms of Vest ortoma eNam mom, we nerve the rigtt to wales or not to area arty ter =r" r rafikrtlon to you w 1amt wa1 W,g ow Vd to me 0, r few K a later tone. 6.tRarwAhg Yaw Aemre. If. rnemhsrafdp haw 30 aggro m to from of this autanent, daY! into ties data Ws sutemont was milled to you to fwd peyhg the tee a to haw such tee cradled to you it you caned Vow aeroum. During We period, you may carroinera to use your exam Wthout having to pay the memWrship fee. To taood year atxxant, You tort if us by ceHing ou Gunner Rantiae Department pa Vour New Be.. In lull (excluding the p on) prior to tie and of the IN"Y period. S. N a Yeu Closei Yea Aaesem. yon wn request to dime yyoauur atxaia t by calling our Cwtaner Relations Depenmem. You must dminy your credit card(s) and accent otter dace, cancel all proauthadzed being, end cwt aeeanl. If you do rot cancel nauthaiz.12C. we WN rxwlder :=' your racdln cf achegeyour ar uterizadon tonotin reopentlred Canexam. Mo you ows s I a You Pay sy all ail arnanu you u owe m kdhdnp: any framaetlow you haw atdarizad, Menoe degr, pen due tam, overilnit tor, rolunad payment fro, wen adverse ter cent ary other 4er assered to your they ap. You aro accoam at the Case time you weather they appr o ou ngrn to der the er etxam Your w or they that' am ro 1rstrrrsd wbaegtwm to yea request to dime Me axwri. TMs may result In chaRpa appmrirg m yea secant alter you haw Mxoun It It Inc drawly been closed. For example, suMrized • pud,sse from a merd,ar and we tacelve tM trerraclim f om the nherd,att after your atxhm has been cloud, yutr account will be teopaed, the uncianit Of t?w amnd?yoo?udwrip mpb account, be added m your its or peytatt. If them Is a fee will corminue m be The for Voce s? the by law, Wall the +oootnt bdarcsm 'ne da has been in pi .s dented above. 7. Yar Aasam.Yar wm or accarN careen be n,n born with any I menet gambling tra 8. Node AWet Ele reel. Cheek OonveMon. When you provide a deck r payment, you auhorize ce filar to um Information fi t your fmr ? to make a s otime you balk wcora or to grocer the pa? mn as a deck transocdm. When m err nkmatlan f yar deck to make an electronic had trwwfer, fund may be wlddrewn ham you bank account as soon r the same day we receive your =add = = reoetva your cmek beck from SIWNO RIGHTS SUMMARY (n Case Of Erma Or Om Vomi Abed Your Bell It you thnk yewlraif Is wrap, . If you reed mom iniamationonce macti a NI, velte to m ons Elate shaft a soon as possible at the address for Elate IrtgCidee slaw, an to front of *" "mom. We must you na later than 00 de1v after we amt you the first W on vMch fha error a prahlem eppesred. Vau wen tall au Qatm,er Relo nmWr, but doing r 31 not ppreserve you rights. In Vow latter, give ue the following Infonrlafm yew name and account nnuha, the dollar amour K tfa suepecred error, a dredpdm o1 the error end an nplareaon, H peeeibte, of Wes yar bdiew faro Is an ertar or If you need mom nbanatlen a dreriptian of fe hem you usa?rodounrrre abowe am ut. Yw do not have m pay any arere sib abEytad m ay the parts ofWp thIt, but at are tot en question. YAib wo Inveadgem yaw µesdon, wo canes( repot yes r W_1w m n to any action to alien the amount you question. i,t Special Ikle For Credit Card Pwduar It you haw a problem with I qudiry m %11141 a services, that you phrdwed weth a eroM cerd and yen haw teed In good fahh to correct the peablern with the merdem, You rosy have the Plain not 10 pay 1ha remaining mount due an the property a services. You have this gotaetlm aiy wMn tW pund,ar pries was mom un J60.00 and far wr made n you Mme suum or whHn 100 milim of your maWm adolmee. Of we own or operate the mar ardenL or if we malbd you the r =====r Pleat remember to I n allo of purdhre.) t Does not apply to consumer man-coda am! -W. a Does rot SANY to business non-crodlf ewd acmaas 8 the days n ee rxmnt 6ikp cyr?e. To r leulon yar total O muldpl y drily pled do crate and liy tM average r of daya Me berg p pedal. Due to muting an a daily bads, them may be a n c e betw en thi ht d lm d t mi dda hp ,n 2 C ? t e s c g g m an o mount of a r p e 0 k q b. If eha ,cede Ya N P= on Z lrt of Wa etetemem NN nett m "Bola ce Rate Applied To; we n i tldv the OM ru porm Inismiedcn privacy Protection: we our at www, cem. One Is a W y and service mark of Capital ?d Conpaadac A)I lz nrFwd. 0 01LOL&4K YrpatarPl Ilstite: Paymwna you mall to w wi W credited to your aceoun a of the briar day vw reoalw h pnoNdstl 11) you ctrl fe bottan portion o1 Ws aatanan and your dnedk n inns admen ramlttase erhvdePe end (21 yar peysnmt b received n ow cans by 3 p.m. ET (1f ram Pn. Pear atiow n Iwo }w (6) bualn,er ari for poKal tbawry. Paymans mcdwd by a K arty oiler location a in anY otMr mm may na be endteA a of 1M Gd?y1. we merles than. qr buaMeee deri an MadaY tlvagn Sanaday, sxdWrg hoNdeye. Pleave do cal w rtapies paper dips, Ko. vdan pmparing r M art. 4VIan yes ctrl w a tiackW, you eWarizs u to make sera-time ebttmic traata dahh tmm your bWc accokatt for tha arnaun o? tM dark TNS aWedzetim apq?to s,1 lacks reoaiwd dudrg tW bikg kyle awn 11 amity amara abx. It we carrot Prxaw tM trwmr, You authorize w to make a darye agdmt Yotr WNc acoarn wIg tM dark, • paper trap a other man. Your account is temporarily suspended from Oat future charges and cash advances due to its T past due status. ACCOUNT S ATUS FOR: MANDI MILLER A good credit rating can help you get credit cards, a cell phone or even a Job. We can help restore your charging privileges: TEMPORARILY • Use our free Check by Phone service by calling 1-800-955-66oo. SUSPENDED • Call our friendly associates for payment options at the number above. • If you have online access, log on to your account and pay now at www.capitalone.com. CaplfalQryQ' what's in your -]let?' • ifyou prefer, simply use the remittance coupon below. The purpose of this letter is to collect a debt. Any information obtained will be used for that purpose. ® 2005 Capital One Services, Inc. Capital One Is a federally registered service mark. All rights reserved. 042.OWS PLATINUM VISA ACCOUNT 4862-3623-2057-3515 JUL 20 - AUG 19, 2005 Page 1 of 1 Account S Previous Balance $700.66 Payments, Credits and Adjustments x00 Transactions 13524 Finance Charges $11.88 New Balance 1747.78 Minimum Amount Due 1247.78 Payment Due Date September 19, 2005 Total Credit Line 1500 Total Available Credit 1.00 Credit Line for Cash 1500 Available Credit for Cash $.00 At your service To call Customer Relations or to report a lost or stolen card: 1-800-955-7070 For free online account service -a lpedal antomer o9en, log on to. -Mpiwonecom Send payment. to: Send ingainw to: Attn: Renutwa Promsaing Capital One Bank Capital One PA. B" 790216 P.O. Bu 30285 St Labs, MO 63179-0216 SLC, UT 84130-0285 Payments, Credits and Adjustments Transactions 1 19 AUG PAST DUE FEE 129.00 2 19 AUG PAYMENT PROTECTION 1-888-527-6904 624 "Your account is 90 days past due and your Payment Protection coverage has been suspended. As stated in your Payment Protection agreement, your ag and monthly charge will be reinstated once your account is no longer 90 days past due. You may still 1=1 gible for benefits to be paid to your account in cases of disability, unemployment, and death. Call Consumer Membership Services at 1-888-527-6904 to see if your situation qualifies for a claim. You were assessed x past due fee of $29.00 on 08/19/2005 because your minimum payment was not received by the due date of 08/19/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Please see uvenre side for important information Bd~ rwe P..;.& Ca?spa?dg jbtlat. rdr dPR PURCHASES $706.39 .054250A 19.8091 811.88 CASH 8.00 .05425% 19.8091 5.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 19 0747780020000247781 Pliarrpnntn jdarn -,V- e-aearfrd,nsrrrh! -,rA.-,W kisle New Balance $747.78 Minimum Amount Due $247.78 Svee Apt a Payment Due Date September 19, 2005 Cary Sdr< ZIP Total enclosed $ Home Ph- Alternate Phone AeeountNumber. 4862-3623-2057-3515 EaaaAddrea i? #9023245608401514# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 790216 I1111111111I11III11III m 70 LEBO AD 'e St. Louis, MO 63179-0216 CARLISLE PA 17013-9326 m ? co Cs a,laaaaaa Itill tt11 [till I6u161till nutill tll111tttnlltllttlltltl LttllLttllLlttttllu1666ut1611111116t611111ntut111 Pleaee rariteyotn aaount number on your cW or money order made payable to Capital OwBAn4 and mail in t& enchved a Igpe. 1 aa? a? t? e? aaata? 8 O 89 m brsrra nramane, new ap(rad pudrpe artd new omer clrrgp H You Pal Yaw Lord 'Now Barra', in snxwdrtee vddt tM Niportru Nodee for Pay.. bbw, rd h time for it m be eredred by yaw esr¢ sumnrern ::N ipedd tmrrfere, In, e dWn Is grace period period ort cash aeleonces an arty trrwalm if you do not pay the tad 'New bdsrtm.' b. Aeaukg Fkuc• Chag•, Trerractlorr wNM aro not frtM hb totlts?traroalatfmrrtiha?r) trerraetbn Is proesesed m yotr Acxtan or % from the Amt ralerdar day of the arrrr biting par{od, Addtbrely, ifyouu dd rot pay the 'New Babrce fran the DmNou tywdarng Pedal in full, Arsonce charges coyoinue m accrus to until the 1. in Tier balance l &m you maVy oral a%w M1wtca charpp, own if you pay the mom New BWma Muted on the front of nor o to for t DV fir roc staoerrrlkan cl 8Altrdate, but did pmNOtu mach, roe largo added to the of appiratls aepprc of your -- Minimum iarsnes tltrp•, Fa pM hpling period that told FINANCE CNAROE of 10.60 wp be IntPOeed. H the lotei Artrtce drrye maVtlrq fnm tla eppgr?tlon of your pedode ra[e(sl b Iw then MI.60, we trig rLtrect flat amotan fran der 10.60 mtdpm rd fir difererce wgl M baled m the prrdme sepnar ofyouv aocaar. td. Temper la hx p flr'snta dt?W. t:m tla !t9ht _ arf ryes 'Y dvon 2. Avrrg• Daly Bsl•rr•• fYwkrdirw New P rdm•al e. Ferrante Mega le W&ted y mWiplyfrg tla balance, of "ch pp:lef:t of Your acorn'' (e.g, ai-rtm, puodtsp, apodd transfer, and qx" tM Nlkg pMOd, we apply tfc daily pabdc mm for each sepnarn of yam list saw of the m iM Waters of grit T soprrttt. hen r the penbd, we add W tM mrib of tlms rdalstforo m arrive n tram;ch satimeret to ?rrM % a ctho Rnertes clwge for yam sxotaK. To get tla dsly bdrra for saM eepnern a your acrctsn, van take tM beg a; belsook for each sooner't end add trryry row nrrectfate sold =%l* WaAa[ed es the day' art egpra?x. We deal a Axrsa orlaamd paymerce or aedm posted so of that day thrt am e tOtt ppttan. TNa we u the sepamts daily belrra for sad, sepnrn of yam sxotlK. However, I! you gold the lbw Bdres shown an your prsNas WrerrrBntt in full (w If Your row "rich - zem a a aedt emotanl, rew troesactlata vAiM poet m yam purdup a epedd calculate d ft* raderyt by as ewe bdertess tagstlrr Joel doffing tM ran by tla rxedter of the days In in& rxwrrr DfirtO Ctle. To cdaiats Vern toad beginning; bdenc, of a"cchn aoPrront prh day, add any new emilm. (l tlt?ooda? N appaen - the iT%r?l?t o fop payments Rstomm n. Is a btme t tatpeld inform Pchee rge MWWTWO N the bdaxe of each "74?: t.Owe are the daly balance of each eepnatt, we add up am the aeYy beWrcea for each aepnem for the tllkq pedad aM dMde by the tool comber of day. In the N1nG period. TNa dwa u the 3. Arend awroge spy DrrtaroIAPRI• f each -I- Th. l P a. t.e-rm 'Annual mt. area,.=t e' may appear as 'APR' on the Prim of rn, b. If the code P 1Pdme), L L ( 3-mora. ILI LIBOR), C (Certificate ont of OMrodt), -S (Dankurd Pr ' appaere on fhepfemm of =ss xneapaMmiq?Af NUS'a's BIfAOE MTES M y th veaantad Ndceeao, so fond lin he W? ?f based ,b F pun tM margin rp rOy lodged m you Time vAA ba a won the Am day of your baling lie covered by riodb natemem axlnrg In the maMM Jarvrsry, '7p yy and October. c. If the code Dhe F (lyrro)BOR) .c 0 (3-rno. LIBOR Repriced MamNy) agmm on the flan of your rtatemamp pnoerxtdt rm? fife P. 'e" ratNa) the pedude rates and rtd ANNUAL PERCENfAOE MTE9 may very motNy and may Increase of deereeae bred on tM awed indcp, p ford mrdn pre h The 'W=-'t=.P'- ethe L dadoed 'WI be eftecow on the Amt day of your billing period each math. b. As-sor n of Lab, OvriNt and Returned Payswtt F%e Your accent veal be assessed no more than two al tFte fe listed hem iMi axur during any blling period. Under rho terms of your artomar egrerrrare we reserve tM right to wave or not to sa•e s arty fees Wttaut prior notification to atwlthom walling our fight to a- the same w eimllar a later tkns. . 6. y-=I un - if mbereiip fee appean m the ithis st stemrn, you hew 30 days from the dam Ma statement was merged to you to avoid peyfrtg the fee or to how such tae created to you if you arrxl your account. Otakg No period, you may contlnue to tae yam account without haling to pay the membership ip. To eantpei yore axaun, you tut noAfy u by Wing our Cutamer Rdatlrs Daparanem and payrdi yyoour'New 11 erto the the t1.1% N five and a (sadNttydey urlrg the membs p fee) litt paned. B, M You Clove Your Aeaaud. You can rmgtmt to clop your account by calling our Customer Relations uepanmeM.sY account axou tut destroy Yelour credt ardlal and as drelu, cancel r mdtcdzed and and sap uakc yon accauM. If you do not cartel preauthaized ng anergent ' we Will 1crWder receipt of a charge your autltodzatbn m r acoarn. AddUauRY, your aceant veal not be dosed untl you pay W Z- Yo yo you ewer u Irrckrdrg': any trarraalon you he out=:, Marta Merge, pert due fps, owdimk ilia, resumed payment fees, ash advance less and say oftr rap seemed to your exam. You am raapordde for dace .mama u:tmw' they apppr on your account st tM tNr you Feplert to clop tls ecourtt or they em Incurred sulrequeng to your mgtmt to doe the account. This may rorat N if you aWadzad a pun= from s menywtt rd veer reoeWn tha irrmetlon from tM memlrt Aker your t account er amottt has of been 1M tirrys veal M attled tdaead, Wur eronrR veal be map", the m yar amarr, ettl youu=?? be rwpari Ie for peynetk. If them h a rnamberdip fore for yar arman, dre fee veal eontknr m be m the s:merw by Iew, 'a'ril tM amen[ balance Iw been N /N p delNad above. 7. Van A•eaar.Vour rd or account cartnst be N xraterxlart with ray Internet gambling 8. Nod" loa trod" b Abort u FdaebaN• Cheek Carrvralont. When you pmvmaNN?drek?papnrn, you atsladze u either to olectronle find trerrfxrhan your bank account or to prookaof? fifnpay? p e dtxktremaeUort When veer kW tmrrfar, funds my e wltldrown from your Dail axotstt p Won p the orate day vm receive yar pr:t, aM you veal not receive your dtetk beak fmn yawaytn 1Ywtdd Nadturion. SIWNO ROM SUMMARY (In Cam Of Ermro Or Ouesdon About your Bill) If you tNNt your ball is wrag, a if you need more Nfamatlar on a lrarrp0 err bill, 'Mite to u on a separate afwt p sot p posaltle at the addma for des 1h, on ft from you ro a W d Ba0 d" te1t we ama you the Are` Customer vRd n a Problem appprod Yau an cap our ur atiero nambsr, bur dokq p WI not preserve your 00tomNeaM axarn rxncer yaw letter, glw u the fdovdrg Amount of f the your , the dtlbr rrlotrtt fi suspected snot, a depdption of tM ef/0r and -- mplarrtlon, n Ii eedp ther, er I aWble, of ww you bdbvo 1Mro la f you more Nbma a deaedptlm o1 the kam you am mare sbeur. You do trot haw to pay my amount in gtmtlon vahla qo are investlgaMV It, but you still qa? ON to pay the part. of you bill that am not In gmO WNMk tw Nwsthete yam q:m to to cveer name' report ynu p delrr)twn or take my attlon dlect the amorm you gncetlon. Special Rule for Cram Card Fhrdteap it you hewta prahipi wM' tla quollty o1 property h er merMaM, you ptrdreed vAlh a credt and and you ew tried 1yyou ma good kith m Z: Rho P.M. vdth the herNo it It yMv0 the right not m pry the remaiNng amount dus m the pF=nY as prNeee. Vou low this potaeton pYy'Nrn tla puwinap pIp ovs taro than 960.00 aM the Pumfrp was made in yon home data or wftlin 100 mlbs of yep morale adlZoe" Of m eon or agate Acs mertdtpt, or If vw ,ad you the advertisement for the proparry a p'o'op, al purdsea are covered rrgardap of nnount or kratlon of ptrchapJ Plpp mmrnber to sips all correspondence, t Does not apply to oonswnor non-cr dtf card occawls S Does mt apply to busbwss ms-.& card accounts privacy protection: lie our ad service mark of Capitol wrraa rnr m naarpg m . spy rmr, vat may es a alpr wdarrnp?e bettaeert thin otabtla' and:ter anrorrn of b. I/ Am?xde Z or N afpea front of this armament roc tp'Bdance Rats Applied To,' we multiply the Drpatant Nstbe: Paymrna you mall to W will Da crodtod to your axwn as of tM Ouekrss my van receive i4 proNded 11) you asntl tM banan portion of tttb .N'ame' and your Mack h tM ancloaW rerrtival:ce envelope arch (2) yew Mymem la received In atr pracsplrg artier Dy 3 p.m. tT 11 roar Pf). Pbap .lbw at least fur (6) btnktps Wye mr portal tlWwry. Payments rocaived by u rt my other beatlan or in mydragttrXroufrorm may rot be eYrooduted av of tM day we receive firm. Our budrtsw days arse Marnday Wag' SatWay, eadutYg Ddidaya. acp°°xtprrlMfor Ma?irnaof Mme dtdxk `THeaut?lzatl?x apptlp to 11 rrd?ixkWi?roaiwd d?irdrg iM b?kNkgkcy N szserutiY s?atrMeonaa ? IT we tp oc our U ekvamhr?you a?utlad:e u to make a chargs ageinrt your bahit eoootrtt 'ring tM chock, a paper drak a other kern. Your account is temporarily suspended from future charges and cash advances due to its past due status ACCOUNT STATUS FOR: MANDI MILLE . R A good credit rating can help you get credit cards, a cell phone or even ajob. We can help restore your charging privileges: • Use our free Check by Phone service by calling 1-800-955-66oo. TEMPORARILY SUSPENDED • Cali our friendly associates for payment options at the number above. • If you have online access, log on to your account and pay now at www.capltalone.com. • If f i l h ?One what's nyour weaetr you pre er, s mp y use t e remittance coupon below. The purpose of this letter is to collect a debt. Any information obtained will be used for that purpose. ® 2005 Capital One Services, Inc. Capital One Is a federally registered service mark. AM rights reserved. 04247606 Account S Previous Balance $747.78 Payments, Credits and Adjustments $.00 Tnnsactions $29.00 Finance Charges $12.68 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 AUG 20 - SEP 19, 2005 Page 1 of 1 Payments, Credits and Adjustments Transactions 19 SEP PAST DUE FEE $29.00 New Balance Mi i A $789.46 You were assessed a put due fee of $29.00 on 09/19/2005 because your minimum payment was not i d b h d n mum mount Due $299.46 ve rece y t e ue date of 09/19/2005. To avoid this fee in the future, we recommend that you Payment Due Date October 19, 2005 allow at least 7 business days for your payment to reach Capital One. Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To call Customer R&tkms or to report a lost or stolen w&1-800-955-7070 For free online aecoum setvia and special automer offer, log on to: www.capitalonecom Send paymrnis to: Send ingaid. to. Attic Remittast. Pro-ing Capital One Bank Capital One P.O. Box 790216 P.O. Bor 30285 St Louis, MO 63179-0216 SLC, Ur 84130-0285 ri Account Information Twelve unsung heroes of college athletics are competing for the honor of Capital One National Mascot of the Year - and you can help decide who wins! Each week, the mascots go Mr head in competition, but only one will win the coveted title and $10,000 for their school. Go to capitalone.com where you can vote daily for your favorite mascot - and don't forget to tune in to the Capital One Bowl on ABC on Monday, January 2, 2006, to see who wins! m Finance Charges Pkxeseerevnmrideforirngswiant information Rdanr «rwe Peri.& Com?p116-1 WE .43elW& rate Ap6t PURCHASES 8753.89 .05425% 19.8096 812.68 CASH S.00 .05425% 19.80% S.00 ANNUAL PERCENTAGE RATE applied this period 19.80% ?? ? PLEASE RETURN PORTION BELOW WITH PAYMENT cam""` 0000000 0 4862362320573515 19 0789460020000289467 New Balance $78946 Minimum Amount Due $299,46 Payment Due Date October 19, 2005 Total enclosed $ Account Number: 4062-3623-2057-3515 Pf meprvrt-r.`.41--&- r-nvJrdmtrer k1 -r rR -H-kia& Street Apt Y C y a- yip Home Phone Alternate Pb.. oFata6Addras 0 #9026345608401519# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 790216 70 LEBO RD St. Louis, MO 63179-0216 n CARLISLE PA 17013-9326 [III 111 11 It 111111 Pleme writeyour aetoant number m your cbech or money order madepayable to Capital One Beni and mail in the enrlwad mwlope. r ? Z L t? 8 o To- Owe Period. You wU haw a mWmun preea pedd of ffi dsya vAdtou finance dr!pe m row punMesea, row balrhm trrrmn, new epegd pwdrw rd row o1Nr std h talkne fa k- bs aedted W Wye bebw, by Your rmaa atatanrt and special tr?n. In addition, iem in w grace, on sty trarrecdon if you do rot pay the WW 'New baWce. ' b.:;;:V FYrrae Chrperiodpe. ereT from renactlor vAYM ere rot om t the m • prom erssd hwte dWge 1) n ante of the traraalon or 2) iron the date the trarscdon la =%d m your Atxart a 31 from the flnr as b, Mkp p{heeriod. Additionally, if you did rot pay the 'flaw Belsrim horrh the Previeta billing Plod kit zl lkhahm tlhsrtaa mrrkhtto m seam m your unpaid balance rml the unpaid Nlaco Is paid in full. • mono that you may will owe tkhenco daryss, ovm if you pay the scare flow Relates Murd m the from of War statement by the nett ststanant tloektN dam, butt d not m r for the preview month. Urpdd flnernm dnrypo am addd m rho appYmbls fapnem o/ Win AcWtar. t a. kYnbearp FihWw arrBe. Fa each b1YnN podod Uut t d FINANCE aripsmwEAofWpW_ the periodic c ratoW er ?w91 baep??Ytkrpaoaad Nytoheur roue fl real dukn tlan 7(160, we vM wbuact that amour nX,= ntlfkmrn std tla dtferenoe owl be hNld te ?prrwd of yyooutrr smaant. t d. T arsss 1naRUMnee ovga We resarw tlia !? ary rtes fa erhV dorm 2. Avrapi billy Balaae a. Flrunhm Merge is u Py aeooseo m yrer. At me one a trsM m he Nino Period. we apply the dlA pedodc rote for seOnerm of your exam m the bslanhm of each ae(pnam. Then st the and of the period. we sold up the results of those daNY mloWdone to ardor atyour periodic lkherhee doge fa to each setTerm. We add up the rewlta from saM sepnrr urine at h the mod pedodc finance carpe for your account. To got the duety balatcs for each sepnem of War aocasx, we take dm Wperln begirslthg balahm of s..h estimate each day, tairl any new MW jbW&ct .V en on 1NNad tr f dame a create. (if line ondeode N apps o tatement to 'Balancat Rate tubt ar aa ty tapdd 9nermoa da?A GrAdd In the bdace of each sgnmt.) Tftis dv W theft dall belarhro of eaM wgnem. Then, we am rip an vie delayy bdarua tar wilt aepnart for the bill petbd and dNde V the Una ra.nber o14ys in the NYnY period. Tnb glwa W the avrpe dilly belarce of each sag nam. 3. Armal Meadapa IOWae IAPRi. a. The term 'Annual Parcemage Rate' may appear as 'APR' at the from of No statement. b. it the cofb P (Pdmo), L 13-mo. UBOR), C (Certificate of W?a nnatement neBartxl bathe Mde6ate rat the of wAGEpaRdaATdES es and mrraapennLq ANNUAL PERCENT, may vary ganedy and may WW ncrease rt re se based on the stated kxxess, ea fond in TM deeWatl Sweet Javnal, pW 1he margn pprev in tNWOad to Wu Thane dtrnpea x1Y he eHoetlw m tits 9M dsy of your tllYrtp pedad covered 6y your pedodc statement ending inf rho the ma ode D mhe Jaaary, Apd, Jodyy and Oaobor. c. I (Fame), F (tyrro. LIBOR) or O (3-me. UBOR ftapdod Manfey) • n m the from ai your statement nil to the pedade Well) tla ppseddooddc ratan and conespordrq AW)AL PERCEN?AOE RATES may wix W refbctiv?.e Yufiaouarhee You. These Marhpes each mondt. Y your tlNbng Pedd e. Assetsmemt of Lora, OwrNdt and Reamed PWMWt Fees. Your account x91 be assessed w moat than two at the fees listed hero lor atxur dxknt any b W perla 1. Under the terns of you atonror apraanmsrm, vro n.erw the dgb to oral- or not to assess any fees wlthan cola ndgmtlon to you widrou wdvkrt our right to aeaess the same or droller fees ltd; out gone. 6.fMrawkit You Aeeemst. If a membsndtla file appean m the from of dari iron the data Ws aontaws reduid hetw o 310. to avoid =the fast or to haw such tea credited to you if you eanoe==Du ring ttla period, you may construe to without having 1. pay the membeddp laa. To mated your atcoWt, you meat netity W by ulNrmg our C utomar Relanau Depsrtment and psy your Nsw Branca' la lull erhtcundrhp tlhe memberwp iw) Psa 1e tins anti o/ 1N W nYdaY period. & N You Class You Aeaard. You cm regrew to does Wyaur account by mirq our Ccatomar Rdatlene Depsnmem. Vm mtrl destroy ytwr credo uml.) and account eeceaa daclu, cancel aY proautherizd hxlifq, and case tuNq your eccoWt. I1 you do not untied Pmeuthodzd fine anarhprnenta, we yviY consider reoutiIn of a clmarpe your atdhdzatbn to reapm your .co.m Addti V, you ecmmm win not ba cord udl you Par d amotrM you owe us Including: any «sr ome owdknt tar, r you Nw anlcAzd, 1Nnermu duryea, pea due fees, etard payment ors, uah advance lees aM ary other far awsssd to your account, you an resparWtls fa tlrese .mama L.Nr =a ppear on you account at the time you request to the account or they em kcunsd wtbsspuem to you regart to are the sttousm. TNa may result in charges apprdrtp m your ateant ahsr vw Nw M egcant lass raven deaod, Your -ant VA be reopened, tlr amount of the dupe wB be added to your axant, adynu x91 be m4arble br peytnad. If there h a mwnberahlp /ee fa ypr aomcm, the fee vAN norrkare =d wped, te the ement parrdtted by Wv, Wvy the Wlars has been Paid In M as dord above. 7. s In ?connAttoosavI.Yeter card or ctbt with any ?b? be used trarrectlrr. B. Notles About F3apbr . ark Cmvoraien. Whon you Peir?fametlahkfrom m Vate, aust"rize W Check w make a onlyM to use le dedrmk fond trrWar from your Whet secant or w poteer the ppeaymam a a dteek tr ..salon. When xx We from yon dteck m reeks rt alectrornb Nil [ranefer, fuda nay N xddWsvam /rot your batik arraum l nom BUn ss the Bone day we mooiw Vac P+Yrmerr, and you villa not reodw your check beck from your flrhendal , &WNG RIGHTS SUMMARY (In Caw 01 Enos Or Question About Your BY) If you tl" your hue la mnanN. or I f you neat more Inlamatlm m• trarwctlon a bill, wrhe to ue m a separate dart r soon as possible at the address fa Irpado. ah. an the tram of tfia atneman. We nmrt hear finrrc you ne later then 90 dda.yyes after sun acre you the flrN tlN m vtHM tlr error a pretlan ePpearod. You tan can our CWta Rdatlon nmhor, but daft so vAN net Praasrva roar tiyrm n your letter, piw W the ltllovdrq nlaMatlorz Your rams aril aecaam nuriher, tlhe dtlerr amore at tla nwPeeed eMr, • ereeptian of the error and n mpanatlm, N paWhls, 01 xhv you hexeve them Is an error; or It you need mere Infanta a tlsseripdan of the tram you am ta-=Z. You do not hew te pay ofry amorm In gtreatiorh Inwdpdnp It, but you ere aril ablgstad to Pay the part. of you dlf glut am nt In queNm. WNIs xo m ywr ptastim xe - Men Y. as ddmlam or to cry action to coxed the amount your question. i,t Special Rule For Credit Card Purchaess Ii you Nw • problan with the tFWhy o/ property or rMUe thou you pumJusd with a credit um and Wan hew tiled ti good 1aWn to rested /N Preblan x th tine mordant, You nay hew the dqM net to pay da remalring amount due on the property or servicea. You hew Ws protaetlm eNy scan ga purdass omm was nhoro thin 760.00 ale p sae made a your home sae a vvitNn 100 0 Mere of o1 m if adrhg we own or operate the nt for the e a it Z WOW you the advertisement for t a rrvims, an purdtasse Pleer rememmbwe m?dpmi axamheWt of purduw.l t Does oat epply to consumer;uwc edb card accounts z Goes not apply to busftes ra Odlt card sccamtj OrM nppoM inlarrtudon Privacy protection: sea our i a vrww, ms.tzm. Orw h a .lay repaerrd service mark of Capital POllesms a croata posted r of thou day that are at-ad m that aeprtrm. T. dvea us tl» saps. dry bt_ you oua fbw Balenm = :11=P=..; If ermh eV" If your new baboon vrae zero or • credit amount), new Wrote... aeOrmrda are ntrurssdau xldM peat m ran padhaaeda bola w 1y[?bQbd to the illy the. We bdsnnoes oedn and d.0balance ft sun by to aV the coy kit tlha oaten WOO cycle. To celc late yon tom flnerce Mute, mutt ly your ave" dsN balres by the dilly Wlm ram and by the number of clays in the bgxrp peno• uW to Mang m e deny bads, them may be ?m wdance bK-NNI rills ulaluion rd the unoum of It. If the =V14 ff the tarry areered. are Applied da hen of dp wthemmt rent m'Balance Rats App To; rye mddpiv the khfernclwaxd :: P?ayr?tarrM you tar to W xiY a created to you accent as of the braMss day we recdw It, proNdd (l) yw awd ghe botoom poNm of tHa atnemam and your dredt envelope aced (2) Your p+ymam la mocdwd M au aoceaakq oWmr by 3 p.m. ET 11 t non Pf). Persss .lbw n INrt nor 16) bWinsae days for true dexwry Paymams roedvtd by W rt any Darr locaflen or In ury olNr tom try mat 6e credtad_ ae of the dayy we rwdw them. Our buakaas days an Madan drouN/t SrtirdaY, vududtnp faxday. Perass do not ass slaplss paper d ate. wfan praWMq yow W mi. VYlan yw send W a dackW, You augmodze W to tasks • arts-tkrte elactratk iranlaf tlshft hen your bank account for fM amount o? tM dNCk 4hla ausgdzalicn spptiw to a1 drscW remiwd tkpkq tM biting cyds own if sum by someone else. If we umot Proms. tM lrarafer, you aNpdze W m make • daryp pdrut Wirer bank aoowt Wing the check a paper drab a odor item. Capital0ne w haft In your walret?l Your account is about to charge off as a bad debt. • We report an R9 rating to credit bureaus when an account charges off. • Lenders and employers nationwide can access credit bureau reports. • An R9 will limit our ability to offer you financial solutions. • You will still be responsible for repaying the debt. Good news - it's not too late. • Call i-goo-955-66oo for payment options. • Pay with our free Check by Phone service. • If you have online account access, log on to your account and pay now at www.capitalone.com. • If you prefer, simply use the remittance coupon below. The purpose of this letter is to collect a debt. Any information obtained will be used for that purpose. O 2004 Capital One Services, Inc. Capital One is a federally registered service mark. All rights reserved. 045.0404 Giplla?g" Account S Previous Balance $789.46 Payments, Credits and Adjustments $.00 Transactions $29.00 Finance Charges $1195 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 SEP 20 - OCT 19, 2005 Page 1 of 1 Payments, Credits and Adjustments Transactions 19 OCT PAST DUE FEE $29.00 New Balance $831.41 You were assessed a past due fee of $29.00 on 10119/2005 because your minimum payment was not Minimum Amount Due $831.41 received by the due date of 10119/2005. To avoid this fee in the future, we recommend that you Payment Due Date November 19, 2005 allow at least 7 business days for your payment to reach Capital One. Total Credit Line $500 Total Available Credit $,00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To all Customer Rdatiom or to nport a 1wt w stolen and: 1-800-955-7070 For free online wownt seats and sperid autemer offer, log on to: w-.apitaloneam Srndpaymentsto Send inquiries to: Attn: Remittance Prorating Capital One Bank GphdOn. P.O. Box 790216 P.O. Box 30285 St Louts, MO 63179-0216 SLC, Ur 84130-029S Important Account Information Twelve unsung heroes of college athletics are competing for the honor of Capital One National Mascot of the Year - and you can help decide who wins'. Each week, the mascots go head-to-head in competition, but only one will win the coveted title and $10,000 for their school. Go to capitalone.com where you can vote daily for yota favorite mascot - and don't forget to tune in to the Capital One Bowl on ABC on Monday, January 2, 2006, to see who wins] 9 Finance Charges Plemefet remade ride for smtortant sAformatson Bd-not, Periota Car?.wd-,? - It0a,df. r h ?fpR PURCHASES $795.70 .05425% 19.80% $1195 CASH S.00 .05425% 19.80% $.0o ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 19 0831410020000831418 New Balance $831.41 Minimum Amount Due $831.41 Payment Due Date November 19, 2005 Total enclosed E Account Number. 4862-3623-2057-3515 Capital One Bank P.O. Box 790216 St. Louis, MO 63179-0216 N fi.W..rd.,aa,r.,ad?.r ?f arm •;,vsr -R kmiL Steee Apt J aw snre ZIP Home Phone Alvutu, Phone 0 PmsilAdd- #9029345608401516# MAIL ID NUMBER I? MANDI MILLER 70 LEBO RD CARLISLE PA 17013-9326 m _ ° •J• ?sn???us???nnn??u??s?s?uul?nr?t?t??u?nt???uun??? Pleme writeyom w msnt nrmberm yom checE m money order rsadetayable to Capital Ors Bank and mail in the endued e-J,,1 e. ? S a? a? _- ?.t;= a t? To. vase Farted. You vwM Mw a mkimun gmee pedod of 26 days vAtlout flrnarnpe drrye on new pudora, row balaroe irsnhm, row sperJM Wrdteeea eM new other adu?tIff Adty V toW 'New B Lone', In and In time for it m be a `mdred a m` ? ' 60d tireiThee U n d oil sera adiw-n rd special nmsfem. h ad Wn, them Is grace period tmnectlort If you do not Pay the total 'New b. Aeouhy titre CJtatls. Trarauctiare wHM are not atbject m s pram period aro assessed Muse dnerge 11 3. A fron the data of ceriM tmnuctlm r 2) ban the data do trarrrotion b Piced to your Accost r 3) fran do first celerder tmY of tlr arrest peeled AtNtiaoN , h. If you t9d nM peY tM 'NOw BaWne?fian tM peNaa Y biNkp Fouled h hp, flnnence dorpm mrntiraro loevens to Vat tanPald balarnm urrA tlr unpsid balrnm N geld h full. lNa rtrw that you my so owe fkwtca chortles, awn if you pay the attire New ftsl m kndcated m do hem of yeu aratenrom by des rent sump-* deeknp dam, Gar did rot do r for tM prmidr momh lkpeW Make Morgea me added to des appNmhl tc. eikarman Ilunoa vCJ pe.eI"e.M WNrq?Perlod ftt. nnarne amps mesa Ireton tlr ties of ?m?r perlode mts(sl (a her then 60, tw aWtmct the ennotar flan do 00.60 ro itmm and the dffe. ", be baled m the Ixadrr agnr? of yar .rx,an. Tanperry RaBM)en In Fiume Garpa. We reserve tM dda w nottarse, any or all fimunce dupes for any *an !" DaN tl td. 2. A a. R te?nce chugs is cA ed by mtl?P14 tM dNly baNrnpe of eaM eegnem of yar aemtat (e.p., Gals adwnm, pusher, gMdal toaster, rd special pudor) by the mrrea ,,IV daily pwlodo tare(s) dot has bean previotdy drJord to you. At tlr end of eodn desy Arlrq the bMV period, we ePPIY tlo dopy pedodc mU for mM aegnast o you accost m tM dopybdrne of sa h dr`rmuabTtitrms? end of do 6A'itp Podod, wa add tp dopy mladotioro to, ardw r Pedodc Mane Mettle for esM sepmun. We add tp tM meNs from ead, sepnar m erd at the We pelodc Mtros -r.0 pet you eaxun. Two oe tit dally baWnoe balance tM of Yar acmtrt, ws take do bednirp aeprtrt and add trryry trarractloro an wry a Mute hs- macciatednewm the previous des aeymawq aanas m wm?aepsQanotln peon Gy, Addd Var v new mat eta (Boom rU "Bel" Rata /y y d?fimt?ot tlia a rbtrad arty unpdd krros ck:; kolUded h the balanco of "Ch fegmem.l THs giw u tM daily balrtce of each sepnem. Then, we addpeurpl-. the duly batwc for eKh =A.-, IM bIW and dNde by the .,,he edad T)is given averaagqee dally balance of se. sag .. TM term 'Moral Parearuupe Rata' may appear as APR' on des iron of tile ratemsm. g do code P IPdme), L 13-mo, UBOW, C (cemflcate of Deposid, or S (Brkurd PMn) „pram on he roan of Wa nmsatlem next 51 dad A WpeJdl1oslALcPERCLTZf ratala), the AO E poRATES rate c and dorroaoor may vary tFortedy may Increase or decrease based m do awed kdem, as mud in The Wag Street Jrnoy Pkr tM maryin provlaWy Z=11 yoThese nor" WHIN be afleNw m of you b1M Po euerod by yo a pedodc smtemera edng Ir 1M month Jammry, T. Jul and O sober. If the sxt0e D (Prune), F (i ono. LIBOR) or 0 (3-mo. LIBOR Rapdced MrnNV) appaam m else from of you auuemarn next to des psdodc mU(s), tM shade rat- asy dsdesed to you. - M the flm day of your 4. Asaasarret of Lazes, OvaiNt and Rablrnsl Pgmut Far. Vw occur[ FAN M """ad n mom then two of tM tees listed Mro that ooar dudrq any billing period. Under the terns of your c=A, eemem, ws rorrw tM nyn to waive r not to qbr notiflGdon to tMthout walWnp w ddn to asses the came eloper em at a kter time. 6. Your Aeeeut If a menarmlip fee sppmm on tit from of 1Ha natsmont, you hew 30 days iron iM dare tlia nnamem was maNed to You to avoid peylrnN tlr fee r to Mw A h fee credited to you H VDU o:enod your atxoun. Durkq WsMvkrp m peded, you may cmtksr to toe Yw ac pay the memba4 ms. To earnceerntvAttout you aeeaan, You moat ratify td by ceA ou Customs Ralatlar Dapanmern and pry Y. •tNw Balance- In fW lexdurdn tine I for dot sepnnt. W Paymems or rof dot tlay that sro .N e then atbtrarx eM' aedta pouted . S. to dot aeprut. This dwe u the sopamm a.py lrlpsmldm for asch Bel aeg m nfo aaotrn. lbwever, If YOU h your poeNota statement in (or If you row halsnm war zero r a crept arunouar), now treradWrie tNirJn Doer m wur mantra ear wtNd 8 O 94 N0. murpr your ewrsps dry belaum by tine dept ?dM to mre end Uo nntbr of days h the hip Penoa Du rwdrp on a duly brh, tMm may M e eldr wdearyme beuveen d1W calndstlon sM the arnotan of b. If tlro?tode Z r N eppeem U a from of Ws statmem nod m 'Behove Rate Appped To: we nx"MV the tiara teV Aaeara. You can report to der yyoouur amxxun by c You must cur Qslaner pelalloaa :C-rd aaccess durofeutka denroy you p preauhodr eredt Gdls) an e cared alz d Win nd ac d nil mar usu6q?yhodur peunt. If you do rot unreel recd of a duo - atrargemaz we wig mrrider ax per 1row :an. Addtlm Ny" aulodatlon to rea y you accent wiN not be timed urN you pay an amanb you owes u indtdrnp: any tmrs&cd!i you Mw audodzed, Mteroe cimrpes, Pee clue few, owdlmit Ira, rotumed peym. fro, Gsh edvrnpe mm wed =:T ur account. Ype era tlroro amams wtrther dry appmr m your ectxarn at the time ym request to nor des actxunt r 1My are honored aWSogoern to Yee' request to dose the secant. THa may meat in chagps appeamnp on your accost after you low your atxmut if h has aNsady been ciaaed. For exempla, If you aurtlnr@sd a pudsr trooper a memJunt and we receive the transaction tram to =after your avatar fas been dosed, you aooout tW1 be rsoprod, the arson of do dtatge wW M added m your sewn, WW yyoouu wY be respo sibls far psyrnorc If tfue is e rnen bon e per you wears, the me vdll errkum m be m the eedarrt by low, tall the =d bdrtes Iw been in 0, se dodrod above. 7. tNYy Yau Asaant.Vw Grd or aeeotan caret M maed h ooranectlomt with enY keaart gemblhg S. Modes, Abet FLsystda Cheek o mveml n. Who, you proVld, a dock as payment, you aWrrhs u aid- tram m use hmmmtion YauMack to peaks a aasdrro ebdrode hod tmnfsr ban yar bank aceoua or to puce` ilem- yloan V a tar xiorn. When Fro ydr dwock k m stake an yoadectrork ur Mryt your ur b nit ceart fund as transfer, (tads may be -y hem yyao a aeon as des same day wa recelw bee fir Y receive your Mack it from BILUSIO pi(tHTS SUMMARY (h Caro R Boom Or Ot'OWY- Man Vas Blip If you think Yeu hiN M wrong, a li you reed mono Infomudon on a tranaactlan r bill, wdro to u on a separates Yret u soon as possNl at do eedroes far hquirks shown m the loan of dW?.paulamrd. W. nnmt 5r?n`tllf`/ Ors Wi h rartor a?WOaem firer wo Yamou you - )tits appmrod. VGn GII w Custmu Relation number, but ddng r vAN not proaerve Wur ddns• h yar btUr. dw u the mlowlnp nmmtetim: your rune and occurs rusher, tM doper amen of the autapeere Prsl d" oust, • tlredption of do 4-1 rror4 iarfntlon, n of Wrv you helkve tMro I. you need mom Inf. a dmcdptlan of the 1 you aro trutra about VoU do not how to Pay any amount n s(ustlan "I we aro In- h, but you are mil aMilmod to pay the pens of Y. M that are not In question. WHIG tw IT'at e r quato c we comet report you r d?Nngtonl or tany a to clad it* Moten you question. =,t Special Rule For Credi Card Purdusr Ii you Mw a problem vAth tM WeSty Mw Ided In of progeny r ha riot yea cotret a the credo God you w til t ao come M wAit th the merchem, Vou may Mw to ddn not to pay the remaking reaM dos on tM ce ronAces. You Mw We ?W.Ctlan and,V dw rjrroude was moro than witlnkn 100 mpmlrse vVa h your hmome ame or yw melkq aedror.Ih vue owe or dvrertiaemem roofer rie?prrapHatwye mdNdM w eN Wtdtear are ewrod rogardar et emam r bcrOm of purcheroJ Please rememlear to sign all Mmspondimm t Dons sent apply to eaawmar rwa-em& crd accounts t Does not JANY to baalneaa oar- M card 'CoMags PdvacY ProteNam see w hpartenl Notba: Paytrtems you mall to u FAN a recited to your aocwnt as of dq Mlelnsro day we rooelw h proNded (1) yw send des boltan portion of alit ratanent and you tdteck In else erntdoaed remittrnoe onwlape wed (2) your psytnem Is recNwtl h au pracsino owner by 3 p.m. ET (1? roon PF). Plat albw at Iron tw (p) Mkrs days for posW tlepwry Paymems'eealved by u r any other location or In eery othr mono maY rot ba emdted_ s of des day vw ram(w them. Qr burns days am MadeY thought SaarWy, exoiudrq MpWys. ec?counMfor ? stouup„rof ? , r?e sro. w/rn psperkq your wymem. WMn yw?eand u e MackW, you atModze u m make a one-time elecvoNe transmr dahh roan your bank u to make a do '"""" ?Tlia auMOd:atlan apse to a dreka repel Mdrq tlr MNrp cydo awn i} sent by canoes Nr. IT wa Groot prover 1M tmrrUr. you autlodze ego agirst your bank augur uktp 1M dock, a paper tlrefi r odor ham. Access your account online ... Register today at www.capitalone.com. 027 With Capital One' online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: Pay your bill online - Checkyour balance and available credit - ; View your statement Plus, take advantage of other special offers developed especially for you! cop"alo e' whatY 1nyear wWW?- see reverse for dedaRs > cl? AccountS Previous Balance $931.41 Payments, Credits and Adjustments R00 Transactions $29.00 Finance Charges $14.10 New Balance $974.51 Minimum Amount Due $974.51 Payment Due Date December 19, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To call Cwtomer R&tiom or to report a lost or stolen ou,& 1-800-955-7070 For free online aeaount sM "and speew outomer OEMs, log on to, www.Mrit lom.com send pa7ments to: Send kwpid. to: Attn: Reminmft Ptocnsing Capital One Bank Capitet One P.O. Box 790216 P.O. Box 30285 St Louts, MO 63179-0216 SLC, UT 84130-0285 0270402 PLknNUM VISA ACCOUNT OCT 20 - NOV 19, 2005 4862-3623-2057-3515 Pagel of 1 Payments, Credits and Adjustments Transactions 1 19 NOV PAST DUE FEE $29.00 Take control and pay your Capital One credit card bill online for free. Eliminate the hassle of writing cheeks, finding stamps and sealing envelopes. Everything you need to access, review and pay your bill is available online. Our Web site offers you a convenient, simple and secure way to manage your account Visit www.capitalone.com and register your account to start simplifying your life todayl As a valued Capital One customer, you are eligible to receive a free Year-End Summary for this specific account that recaps your 2005 charges, provided your account is in good standing and you have made transactions during the calendar year. Please call 1-877-794-4487 before December 31, 2005, to reserve your copy for this account. We will begin processing orders in January 2006. You were assessed a past due fee of $29.00 on 11/19/2005 because your minimum payment was not received by the due date of 11/19/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pkareme raroeriesidefor important informati on rah P eris dv Cerre ya "I ? MC g dk r eek R PURCHASES CASH s8 00 19 8 S1 o $. .054425% 096 . s.0 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT CRPh* 0000000 0 4862362320573515 19 0874510020000874518 New Balance $874.51 Minimum Amount Due $974.51 Payment Due Date December 19, 2005 Total enclosed $ Account Number. 4862-3623-2057-3515 Pkaepristaui(,gadirn nrL e-moJrbmrgrrkkeamrtYaA,e orb.. reek seat Apt ! Uq Sate ZIP ttoms Prone Altemsu phone EmsaAddrce #9032445608401519# MAIL ID NUMBER Capital One Bank MARDI MILLER P.O. Box 790216 hlrlilliiNJ IIIIII i1 o 70 LEBO RD St. Louis, MO 63179-0216 CARLISLE PA 17013-9326 irlluniinniilndlrinlluudtludltilnudIdirrlulal ° Please w teyorer mr nt member onyo ahwi a money order madepayable to Capital One Bank and mail in the mrlxedenaulope. r Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please rill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:????????????????????????????????? Please Print clearly b blackor blue Ink Youraddrcss should Include an "®"sign and cannot cw toin anybMnkspaca. A •."should have its own space. Flame: Account #: 480130L31U,) /3315 ....... %e M4 Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/privacy.shtml. 02002 Capital One Services, Inc. Capital One is a federally registered service mark All rights reserved. t? I?R t? 0 N i 0 1 g64 To. tames Pried. You WII hew a minimum grace period of 26 data vadnu firherhm de on row Puclssr, new balrhm tmsbn, new gwgel Putliseoe and now odor lriergea N You Pay Pow taut -New Bderoe', In and In tint it to belie eel Modro for paymems below, for by doalnh0 data. Ttere Is ro gram PWWW'on rash mot Kau.-* n alsdM admancem, trarsAers, h eddtlon, them b no Qmce period ?aarry trarhntton If you do not Pay to toW Now b. Aeonit Flan Cher". Treneacuore wNdl am not n!]ect m a gone Perlod em as so-ed AN-e charge 1) from the date of the vanascdul or 2) fmn to am the romMacti-n Is first cdrderr ay p y of do'um your Acco or from the p?peeeldad)AddtlorWV, if?you rid rot pay tw'New Balahm?from tw pmvbua twttq Pedod in full, fiwnm charges event e to =rue to Par uyeid balance ute the unpaid bYSrm b Paid In full. This meow that you may an ave rywnce dmgea, own If You pay to entire New Balrm kdcsted ash the fret of Parr sutansent by is rode RlrerhlNt u I ' am, but rid not do so for to previous momb. Unpais filenm dengr m added m the aspnat of you Acrohs, t' c. m -IM Is s m to F« ads b char period wt natal FRf14WCE tliAUtGE of .0,60 AN a knpmri N the toW fnnc?e dwrys Is wn ban ttw gx-.rbn of Par ommalt raro(y 61w0.50 a mNNwnn and s we w tw dtbrree ild amew, t At .mart Iran the At be billed to the faxrctwae N ?p?lert « of Par acoaat. td. Tohperry Radedan F'irrhes chi We r 1gi ?it m cwt oases cry old fiwnoo hm dwrpa far f« any y- 2. A H?nancebtBwal. is . M m you. At We and of mach da "apply de Padoft K to the asayy beelienoe of arils to and of do Nip period. we add uq se dolly calculations to an,e at wu w 1F? one to each yrnaq unarm m aeOaNQmnalgapedg0ransn acs day, am env new or credits. the natamaM (r1eM m 'Bdarlce C. gappaed we N ambtr?aet arty upaid halm dwryp irhcluded ?h tie balance eeprsm) TNs gives us the dilly b. «each segment. Tlsn, w e add up AN the allyy balanm m f« eadr segment for the NIIYp period and dNde by the total nurber of NPs in the hang period. This gives - the 3. Ar-W Psromphli s Rntas [APR). _ a. The ism 'Amnal Wrcamags =may appear u APR' on the /fart of 1Ha statesman. b. If the code P (Pelmet, L 13-mo. UBOR), C (Cenificam of Deposit), «S (Benkead Prime) appeam on the from of INS statement orospuot dmr qt e periodic fate W, tls podock ratan and conampprtino ANNUAL PFHCBJFAOE RATES may wry quanedy rd may ksra- or dwiaaae based on the stated hdor, as found in The WaF Srter .Awray plus the margin -Ij1.v dadoaed m you Twee dwlm? Wp ha e w Or the fm ay of you hisY?g Nariod covered by yea pedadc .tat.. ending vest rmpneee maem n t m on tiro eased of Your staternem next to the pad ,awW, is mtadt rams and e«meo«dm AN IL AL l>BiCFNfAAp YLTR .o.., n/^ puma-y aasasse to you 1 nee charges WII he aflectlw an the flat day of your hitlkq period each marsh. 4. Awrsrnt s} L.etsr Ovaieit std Returned P.Yanrrt Pas. Ya« atcourrt vIR he asasuod m mom then two of tw ha lined hem that ow r dring any NRYg Period. Under the toms of You uansmmer agreement, we mserw the tight to W ilve or not to area arty fees vAthad pd« notification to Wtmt waiMng our might to :save the same or similar at • later tree. 6. Yar Aesa sL If. membemNp fee =am an the from of this afaternerd, you hew 30 ari from the date this amtament was to you to avoid paying the fee or to have such Is eradted to you if you cancel you amount. outing this period, you may canfiaw to uss Pow account without hevmg to pay to mambeNdp tee. To w'c I you account, you must notify us OV ealNnp ou Cuaromer Rebtla;Daparbnem and playyaur caw IWNZ in hN (nrtludng the mrnbstaNp fee) odor to tlw and of the lhinyday period. & R Yau clsae Your Aesosht. You em request to don =account by calling r Chatoner Ralatons Oepsranat. you mat troy you credt cardbl and account accede deco, CarhC01 aN presutedxetl Nllkt, and mar uMnp 1'orr secant. 11 you de not carhoel peeautlwdred 6ItlMq amrgemema, we va consider mcelpt ofcharge your autleaatlon to reopen your acIIIcout". Ad dar?ya your accost will not he closed Pay you owe us Induding: any traneeetloe you haw aut added, finance charges, pest due tees, owdbat em" Ia. Payment fees, cash :Nance gas and cry othe fors awned to your sCmtnt. you are roaporsiblre 1a ter emards Wwther they appear an your account at the time you request to dose tha account or they an Nwrmd subsequent to your regden to tlw the octant This may result in Merges oPPaadng an your amount after veu haw yon wummne if It her already been dosed. For omm", If ym athorbad a Pudwas fmn a merchant and we MWlw the transaction train the madlrr after your eareut has been dosed, Par aomhn wW he reopened, the amour of the charge wM he added m you acoourrt, e d you wW be responsible for payment. If ttwro b e memb0i" fee for you sccure, the The wild mrthua to he tlhaped, to tlhe eusm pemYtmd by law, until the ectouht has been Pell h M r defiled above. 7. Using Your Am. t.Y- card or .? cannot be used In connection with ainy lmornm? gambling S. NIdW Abort Eleob«da Ohsak pswambn. Wbm yw Preuvkbintotml •und =4:= trwapsfar from m, S ecs1rk you to make bank aake ake apeorrc or onme-time t ebettorle And a us dire re se d or to ==== r e deck transaction. When we war Wu dsdt m yekour bMrmc.' fund trsrrfer, i may he wmdfa=!X Ana s amtouat a soon r 0011 = ay vre re4•dw V= =0.=1 ksarionyou far rot race ve you clack tram . WILLING RIGHTS SUMMARY (In Case Of Errom 0, Ouesdone Abode Yau SRI) If you 1t** your 6tll Is was, a If you need more Infamadon an a traraa.C1.n « 615, value to - on a am shoot as soon two allows on Ito as possible .statement. eW Must E frost you ro I Ares hitl on watch star then BO ay, afar we the amer « promem appared. Y art you the all our Cuataror ou eon Madame mmber, but dart so Wtl not your, eights. rot y In year letter, give the f saw dollar amount of the wa?ectad anon, a dwelecryriptlan of the error n maan 034"meon, If nor, or If you needdmom InfomutlonW a ddbelieve ewripa?n of the larch you aro urhaa about You de rot hew to pay any amount whore we aro .::f, tgafnp h, hurt you inmghestlah. kylvfies°t{pmsm yooumsWdlmthat are not report Pots r dMZ- or take sn lion m eallactmnwt amount you question. S,t SPNW Ible For Credt Card Purchases If you hew a problem With the qustlty of property « ha-? N you Wth m correst the pneblern Wth he dl coadit card " merchant, you may hew the might not to pay the remselmet amount due on the 1Mcry «rrNas. You hew this prolactlm Daly It pucusre plea was moro than 650.00 rd is pundlw was made N your home .tam or whhin 100emarclant, o mile of yourrmail addross (If we own or sterns th if was milled you the edvsnbenwn to tls pmpaty « rrNma, old of pun boa eonespodam. rdk t of purdsaJ m=11. sign Doff all amont or Pone rrm t Does not apply to wnfanar non cmdh card accounts i Doss not apply to b shmse non-cmdff cad octants One aypona inflammation pdvacy protection: w our at www. ona.com. ons Is a qtly rystored aeMa mark of Capital ad Copaatlon. NI dams reserved 0 2goa OILGLBAK mr out aeghhsnt «your secant, hvs take the boo kt belanc?s f« each regnant and adi any now trrrsadrr rd arb ppss fi-ltstnoeon dsmed.vas ttrge alalamd on the Prsvfoua aye ts Creel da Wymenrhm or « Dada posed r of that day that ot .0%..d to that segnernL This give us tins =daily bola aes lbw BeWlce hot m acoan[. However, ff Wh AN tar Par crstatement If Par now balants was zoo or « a • umhd[ amount), new trrwNos wdlrh post m your pumbass or spatial purdwse .=T:.. sgrwnhoa are rue added to the daily belenms. we bet ?deldy 6d ?a?kM- an ? 11 Y the aye in the merare bfit eVcl& To calculate your mtal fisrhm dsroo, muldielyy War average daffy belolm by to atly me and Dy the number of days In the bikt P. Due to roaring an a daily basis, there may be e hW variance between thim, calculation shetge srnWly asnsnd, and the amour of b. 11 tie .271 ode 2 «N appam on the from of Ws tatemem roam ;Salem Ram Applied To: we multiply the Nlnp?tart?Pae? mail to w wAI be crsdtetl to your aomuht a of the baNen ay wo soave h proNded (1) you sand the Dottahn poNm of this statemam and your chxk Payments reWved V0(0P° and (2) your ymant b hecalwd h our «xsaaka Dollar 6y 3 P.m. Er (1f rom Pr). Pbaa .lbw at last five (B] bwksss Nri Nor tonal deldwN. Please de not use ? us st arry oatl?las locadan «in arry otlsr font may rat bs crodted_ es of the Ny vas mMw them. Ou dekwn ari are M«daV tlrangit SatuNy, sxacMdrg hotldaye, +ceartt All the +mwt of Mai dheck'TNe aulwri2?atl?m?ppyieasrmpaa)merrc V? you sand ua a ahsekW, you aurhodzs ua m make a one-tkns aNgtrorde trrsNr dWR fr«n par brat us m make a dwpe aq:inet your bade scowl unship the check, a paper dnhma ? ha?ih. ? ? ?s own if rem by samara she. It vre .mot proven the tmmter, pw aWwdxe VERIFICATION The undersigned does hereby verify subject to the penalties of 18 Pa.C.S. Section 4904 relating to unsworn falsification to authorities, he is an attorney for the Plaintiff herein; makes this Verification based upon the facts as supplied to him by the Plaintiff and/or its agents and because the Plaintiff is outside the jurisdiction of the court and the Plaintiffs Verification cannot be obtained within the time allowed for filing of this Amended Complaint, and that the facts set forth in the foregoing Amended Complaint are true and correct to the best of his knowledge, information and belief. Patrick Thomas Woodman, Esquire PA I.D.#34507 Weltman, Weinberg & Reis Co., L.P.A. 1400 Koppers Bldg. 436 Seventh Avenue Pittsburgh, PA 15219 (412) 434-7955 WWR#6143806 CERTIFICATE OF SERVICE A true and correct copy of Plaintiffs Amended Complaint has been served by U.S. Mail, on the " day of C7r, f , 2005 upon the following: Grace D'Alo, Esquire MidPenn Legal Services 401 East Louther Street Carlisle, PA 17013 "-f " wodtyv -- CERTIFICATE OF SERVICE A true and correct copy of Plaintiff's Amended Complaint has been served by U.S. Mail, on the day of O?-f , 200 & upon the following: Grace D'Alo, Esquire MidPenn Legal Services 401 East Louther Street Carlisle, PA 17013 a ct3 Co ''t IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION CAPITAL ONE BANK, Plaintiff, vs. MANDI MILLER, Defendant No. 08-1088 AMENDED COMPLAINT FILED ON BEHALF OF Plaintiff COUNSEL OF RECORD OF THIS PARTY: Patrick Thomas Woodman, Esquire PA I.D.#34507 Weltman, Weinberg & Reis Co., L.P.A. 1400 Koppers Bldg. 436 Seventh Avenue Pittsburgh, PA 15219 (412) 434-7955 WWR#6143806 AMENDED COMPLAINT Plaintiff CAPITAL ONE BANK is a corporation with offices at 15000 CAPITAL ONE DRIVE, RICHMOND, VA 23238. 2. Defendant is an adult individual with a last-known address at 70 LEBO ROAD, CARLISLE, PA 17013. 3. On or about April 29, 2003, Defendant applied for and received a Platinum Visa credit card account issued by Plaintiff bearing account number ************3515. A copy of the application is attached hereto marked as Exhibit "A" and made a part hereof. 4. Defendant was provided with a "Customer Agreement" that contained terms and provisions applicable to Defendant's credit card account. A copy of the Customer Agreement is attached hereto marked as Exhibit "B" and made a part hereof. Defendant made use of said credit card and such use indicates acceptance of the terms and provisions of said Agreement and said account had a balance thereon due and owing to Plaintiff as of January 18, 2008 in the amount of $1248.24. 6. The attached "Customer Agreement" is the agreement that applies to Defendant's account and is one of the writings on which this action is based. 7. The attached "Customer Agreement" states that the customer agrees to its terms by and through the use of the credit card. 8. The attached "Customer Agreement" states that the interest rate to be applied to the account was disclosed when the account holder applied for the credit card account. 9. Plaintiff states that it disclosed the appropriate interest rates to the Defendant when Defendant applied for the credit card account. 10. The attached "Customer Agreement" states that the interest rate to be applied to the account will also be disclosed on the monthly statements to be provided to Defendant. 11. Plaintiff provided monthly statements to Defendant from the time the credit card account was opened until the time the account was closed because of the failure of Defendant to make required payments. See: Exhibit "C" attached hereto and incorporated by reference herein. 12. The balance on the account at the time of the last statement forwarded to Defendant was $874.51. 13. The annual interest rate at that time was 19.80%. 14. Defendant defaulted under the terms and provisions of the account agreement by failing to make payments when due and owing. The entire balance of the account is due and owing upon default per the terms and provisions of the account agreement. 15. Since the date of the last account statement, interest has continued to accrue at the annual percentage rates as stated herein at Paragraph Thirteen (13). 16. Although repeatedly requested to do so by Plaintiff, Defendant has willfully failed and/or refused to pay the balance due to Plaintiff. WHEREFORE, Plaintiff prays for Judgment in its favor and against Defendant Mandi Miller, in the amount of $1608.96 with interest at the legal rate of 19.80% per annum from January 18, 2008, plus costs THIS IS AN ATTEMPT TO COLLECT A DEBT AND ANY INFORMATION OBTAINED SHALL BE USED FOR THAT PURPOSE. WELTMAN, WEINBERG & REIS, CO., L.P.A. Patrick Thomas Woodman, Esquire PA I.D.#34507 Weltman, Weinberg & Reis Co., L.P.A. 1400 Koppers Bldg. 436 Seventh Avenue Pittsburgh, PA 15219 (412) 434-7955 WWR#6143806 CP% V N A n a N C d d 0 IN 3 a a a N N to 2 N N d ? Mom- OREM MEMO ire N 9 r+ O r+ ?D is w co O Ln .J OD N t0 G3 0 Ln d H Ln O ~ y Z, O al 0 r 0 C rp?? 4 K r ?O r••qC R 8 w EXHIBIT A --% V O -? N CO c CD Co c ? O Co CD "'7 Q O O O En ? O cn c CAD cn i i O Q V `G O 1a1 40 n vr w x ell 1 c z s g A 0 1 w D CL G too n QQ iA -.a f 0 n Olt Io Nb N G`1 U w a 0 ?j 09 On Q m N E d LO iv z C N o O ooO m N oQ ` ' i a Vii 3 CD m i..r C ? Q. ?rt Q CD 00 cr V/ b O ?. C A W co 1.. qr P5 n V CUSTOMER AGR n i ;oa3 to Capital OneAD We are pleased to open your nett card acmamt. arnfft cor a= hbrmffon about your aernunl Please read i and fop I for yo rds. In ihfs Agrament lithe words 'you,' 'your and your rim b Each person w :d tie appicalion acrd to anyone else who uses the acmurd in awry way. Each Of frvidualy a d pinny obfgated under t a Agraenud. The words tire,' 'ASS' and i Capital One Bank and Its su?om or assigns. We can deby enforcerig our th r tft Agreement wihout losing fhem g Your Accoeart. You can make purchases and obiaar rash advances (d we ha ,emu f vd cash advances are an opfim for your a=4 by Prat year card, acco? 3ar and arty accost access checks s mckrdig Pure use ChBcks. C 3a, Special Trart;W Checks and othhx smear deft) ghat we may seated b n we WW* you WM account access d,edt we mfg bf you whew they will -A as p=hases, cnh advances, or special frar>?rs Ltnirss we fell Yov ofhe wbR -draence Checks will always be treated as cash advances card or account cannot be mad in carahecf M wine airy kgwrd or Boo gambru? ardour Your card and account may only be rsad for valid and faWU purposes use, or allow somwm else b use, the card or ac omat for any impenTissrb a5, y», will be responsbte for such use and maybe regnared to reantnase is ar .ard irdmnaborial tr>corpo atad or Visa USA kr- as g0cable, for an wants rhses we or they pay as !a result of such innpernksbbe use. agree that we are not responsbfe f anyone, reuses b knnoryotraanumt Iyou do sa your acco rg, you may cancel I by calfng our Customer Retafions depaitrnarit i,?-boying your card(s) and am=" access c heda within 3D days 3W you receive i Equivalent Transactions. If cash advances are an q*n for yrnr account. you se your account to purchase ferns that are crodly comerIble to naafi. These cash ?.fend trarsactiohs w7 be treated as cash advances and will be billed b the cash nce segment of your account. Cash equinrabnt karrsarCns b xhx: a the purchase of trarrsbr money orders, bets, lottery fckats, casino gaming digs, and oar sm0ar =N or mrvrrxs. Credit Limit You were told your credit limit when you opened yore accoutt You may have d&- rert aedd fanb that apply 1D dHfereni Sr.gftfe IS Of your BMUMt r as purdrases, cash adaancas, and special tats[ss). These cmaolt ferdls win be 5W on your periodic statement You agree b male pedhases or obtain cash wn only up b tie rakvard aw if knit. We nay increm or decrem your credit at any fine, may limit the amount that is avaabie for cash advancm or may der cash advances en&* from your account We may honor bansaclions in excess rcr credit funs, am I those Trnsactiom resod in an oveifina fee, and ft.-a 3e?ors and fens will be covered by this Agreerrent ng Payments. You pnxnise to pay us all amouds due remAng bun the use d your cat: i ch drrg any finance charges and other charges due under the bars of this nerd- Payments mist be made in U.S- dolars Payments made by a negobbl_ .n-j4 such zs a check or a money order must be in a form acceptable to is and be i on a U.S. financial nhsttmfioh. We may allocate payrrob among the various eats of your account in any way we determine. dust pay at bast The mininxrm amount due by the date requested on your statement id a lab payrr?td tea. However, you may pay more lhm the minimum payment or he balance m full In any rase, finance charges win tonfincn b be assessed during pzriods rot you carry a balance r'agardlew of whelhar or not ymw siAament a rWffmn payment due. an accept lab payments or partial payments or checks and money orders marked Part fen fur or other similar language without losing any of our rights under Its vmr4 irrcuding our right to receive payment in furl. Tic Statement Each month you have a balance in your account, we will send you n nrent shawl l an tramac Ions tilled to your account doing to beeg period. The pad Is the fine from one statement dosing dale I=* and i ndudmg flu neX1 wt ud?hg dab. The staferne rl dosing date detemmtes ft month of a speanc perfad. For example, your January billing period is the billing period w1 h the hart ciosatg date in January. ce Charge bnformation. ai* Penrod You lull have a minimum grace period of 23 days witoud finance on nets purchases, new balance transfers, new spenaaf purchases and new other s If you pay your btal New Balance as shown on your periodic siatenot in full bums for I b be credited by your next statement dosing dat° There is no grace on cash advanczs and special transfers. In addBon, I you old not pay the total ;atanc a from the previous bgrtg statement in full and in time for I to be cxedm?d by dstaletro t dosing date, theta is no grace period on any IransacliorL xvbv Finance Charge. Transactions which are trot subject b a grace period are .ad firmrce charge as follows: Scions made during be cur ent billing period: tram the transaction date. Pei tatsacfrons and tranzsadons made with account access checks: from ft date , sacliDn is processed to your account actions made prior to the current ln'bfing period: from the first calendar day of the billing period- *hally, l yw did not pay the New Balance from the previous baling period in full, charges cohfiraue tD accrue to your unpaid balance uniii the unpaid balance is This To gat to d* balance for each segment of your account, we take the ur I g! "S E-alamce for each segment and add any new kamadmrs and any ho ? charge calculated on the previbm day's balance fOr that you sr ifya two zbkact any payments or credds posted as of that day fhat our are allord b fiat 5agarent This gives us the separate dally balance for each is ufyoar account. Homes I you paid the blew Babb r` shown on your previcas t b full for I your New Bafanca: was zero or a lards arnWntr ve ON Which Post to your purchase or spacial purchase segments are cdaddedfiotfnemfalybabnces. omven?nc?z TO your kW finance dnarge, muff* Your average dally balance by you Me dagpedmfc r# and by the number of days in to bag period. Due b be monfirg cm a logy bass. fhem may be a slight variance between this and ft a omg rot finance dine ach afty assemed K QsbAdrAmv Fee. If a rash advance tee applies to ymr accohml, you were g fold to hembe h you opetned your account no be WE bs charged sad Tura I yea ofrC b a raA advance and will be added b ffre cash advaue segmerg of to yarn a and will reduce your melable a? The amount of the cash and adaaw be v H be added ID other finance charges on your perfodnc statement w for le»e d mh&frg the annual percentage rate dsdosed finery This am eazse ft aaand percentage rate disclosed Dn year atafatnent to be gnml r ifaraa the asaanat percentage rate that was disclosed to you when you VoWyEffaccoumL G. T Re:fidron m Fvnarrce Charge We reserve the right iD not asses any oral tinarnta dirges for any given belfag period. Otitis Fees and Charges. The blowing fees may be bled b the purchase 5e900t of Your azxnmt, unless otherwise specified, in every billing period in which tiny ate tale payment fee I we do not receive your paytnent in time for lbw It d by the folowatg stalernent closing dale; werfin-A fee I your auxomt (aragr segment of Your account) goes or stays above any temporarily orb asagrred aeaa kA even I we approved the ove&& amwM, at amIlime dieing line bung cycle (regardless of whether you went ovedird as a result d a fin, finance charge, or any olh r fee or charger retuned checkfm-- irgased every time a dur-k is returned b us for any reason, or I we caudLmaryoaracconrt access dhed5 for arty reason; and copying charges br dalcde: =on d banmctions or statements unless requirad for brxV drsptb awlidm Thase fees and charges will not be assessed j your blfeg ad&= szs is Preeb Rico when your account was opened. The fee and charge a' were drsdosed b You when yw opened your account. N any of lhase lies or dharges are duanged u bsequuent b your accmt opening, you wd be: I - of ft new amount We reserve fits right b waive these tees wlMVdP®e'rMISX35on to you. rya Fee f your account has a membership fee, I was crscosed to You VIM yuu open yarn atzaunl The be win be bled b the purchase sepnertofyonaccount Credit Swam k&wnation. You agree that we may obtain your credd irfoureftm ftam credit reporfrrng agencies at arty time for the purposes of rrworl is g your oed3 periomiance, managing your aczvuht and considering ywr lior n9w offiss and program. Frame Offe ;.The bmrs of any bhne oferwM be drsdosed b you at the 5me the offs made I you accept an oft, the trarrs wilt be=ar effective branedb" lutes o9 erwise speddiied in the offer. Deh nlt We may mmider you to be in default urdrr Iris Agrerun-A it (a) you fait b pay ft miifmn payment on fume. (b) you w=ed your credit kA or (c) you pair Ls With treats that are retuned for any M MM To the Wdent penrrlted j... by fair, yon may abo be in default under Pus Agrherrod It (1) you violate arty of- fie offsirars dffits Agraernent, or arty of the bums d any other agrh emerttlm w1h es ur any of orw of iiahM or (2) you made any false or rr>tsieadi V-mstaiamae s on your applicafion, or (3) banloupicy or other insolvency =I poceedbW are irusftfied by you or against you Atbt you are in ddwk { aAerwe pre yen any nofte of a right tt are the dalaig I required by b4 wed tray res151 yarn ahccaumt from new tanMiDns, or close Your aMMd andL u dww d tom paytnerd Of the enft outstanding balanm In addlton, as a ran* of to dehuX your mmnum payment may hawse wiigmut advance no5ce To the enIs I j - in d by law. you agree b pay all court costs and collection expenses kcwrad by us in the collection of any amount you on us under this Agreemot ifyom dehml and we refer your account for collection b an aitomey Wo 's ad ear sated errrbyze, to the extent pemdibd by law, you agree to pay reastr? akeneye fees. You also agree b pay any costs we may incur in retrfeft yrow cards, inhclcrdag any costs we may roar by having your ammi Vilaced an a resbiCted flit If You Chee Tom Account. You can request to dose your accourd by calling our Ambaw Rehftm department You must destroy all cards and account access f I ? o-; , , at prow1horirad billing arrangements, and cease using your aexomaaI gyou do not cancel preauthorhad blifing arrangements. we wig consider raght of a charge your and ort?5on b reopen your account AddlfiOral yawa==A will not be dosed until you pay at ammnts you owe us trtdufflrit wx I ;' clLs you have auftfte 1, finance charges, late 3. Accruing Finance Charge. Transactions which are not subject to a grace period are a&s-.-ea fins charge as follows: .Transattons made during the current billing period: from the transaction data. -Undated transactions and transactions made with accourrit access ri>er.?m from the date Me lransactiDn 'sk>?sed in your account •Trarnsadnns made prior to the current billing pedodt from ftre first calendar day of the current billing period. AddiSm ally, 1 you did not pay lie New Balance from the previous billing. period in full. fmancis charges continue to accrue to your unpaid balance unll the unpaid balance is pad in fud This mans that you may still owe finance charges, even t you pay the enfrre New Balance indicated on to bunt of your statement by the need statement dosohg date, cut did not do so for the previous month Unpaid finance charges are added to the sppi=bla segment of your aocounL Ashmm Finance Charge. For each billing period that your account is sutrjed to a finance dmrge, a minimum total finance charge of SOSO mil be imposed. If the total franca charge resulting from the application of your periodic rate(s) is lass than N.M. we wait subtract list amount from lie $0.50 mi;*num and le diffmance will be billed to he purchase segment of your account. ). Periodic Rates. We detrrnine the daily perb& rate by dividahg the annual percentage ate by 365 and rounding 1 to the nearest 111 DQ,DDDih of 1 X. The rate may be different or each segment of your account (e g., cash advance, purchase, special purchase. and :petal transfer i appimble for your account). You were told the daily periodic rate(s) Awn you opened your account and 1 appears on your stalemeril Calculating Finance Charge. Finance charge is tatou lated by multiplying the dally valance of each segment of your amount (e g., cash advance, purchase, special transfer, .nd . special purchase) by the corresponding daffy periodic rate(s) that has been Tev`rotshy disclosed to you. At the end of each day during le billing period, we apply the aly periodic rate for each segment or your account to the daily balance of each egmenl Then at the end of the billing period, we add up the results of these daffy alwlatiuxu to arrive at your periodic finance dine for each segment We add up the muffs from each segment to arrive at the total periodic fiance charge for your account aernerd andla tempmrily or permanently suspand your credit privileges. This ides, but its not lrnited to, situations where you have violated lie Agreement orwhere save reason b doubt your creditworthiness. Your obligations under this Agreement inue after your rights to obtain credit have been iem*iated or suspended. We may y in enforcing our rights under this AD is not our, salaried employee tD the extant perm )<ed by taw, you agree to pay reasonable attnmeys' fees. You also agree tO pay ary oasis we may incur in rehimling your cards, including any costs we my incur by having your amount placed on a restricted fist If You Close Your f:ccount You can request to close your account by calling ,ox r;inmer Rehfons-department You must destroy all cards and account accss chador, cancel at preaulhorizsd billing arrangements, and cea erasing your a=unL If you do not mncr.J preaulhori and billing arrang°rrwriis, we wiu cDnskL-r raceipt of a charge your author!Mbn to reopen your accounL Additionally, your account will not be dosed until you pay at amounts you owe us mdudirg: any liansacfiors you have aul prized, finance charges, late payment fees, overfirlll fees, returned check fees, cash advance la.s and any other fees assessed to your account. You are responsible for these amounts whether they appear on your account at the fm you request to dose the account or they are incurred subsequent b your request to dose the arxounL This nay tesul in charges appearing an your account after you have requested lie account to be closed or the reopening of your account I I has already been dosed For example, 1 you authorized a purchase from a rnsrctmrd and we receive the transaction from the merchant after your account has been dosed, your account wfl be reopened, the amount of the charge wig be added to your account, and you will be responsible for payment U there is a membership fee for your account, lithe fee will continue to be charged, to the extent permited by law, unit the account balance has been paid in full as defined above. If you want to shop an authorized user's access to your account, you must call our Customer Relations department and destroy the user's card (d any) and any accorid amiss caeca he or she may have- I you are unable to destroy that person's card and account access cchec im. and you cal our Customer Relations department to dose your account, your account hwdi be dosed and both you and the joint cardholder, if any, may apply for a new a=unL I we dose the account you and the joint cardholder, I any, will stie be liable, individually and to gether, for al amounts charged to your account. If We Cancel Y6ur Account or Suspend Credit Privileges. We may at any fine, with or without cause and with or wiluoul advance notice, bem*kdQ this / First 3 months half-price .41 97 month; 4 $9.951mo. thereafter t ?"FRFEAccelerator' wAaw"ar abn up Air 12 .1 r SIGN UP TODAY! 1-877-778-1207 Mention Offer Code: OPAL Or visit www.peoplepc.com/go/opal CapilaloW Account S Previous Balance $.00 Payments, Credits and Adjustments $37627 Transactions $76629 Finance Charges S.00 New Balance $390.02 Minimum Amount Due $11.00 Payment Due Date July 15, 2003 Total Credit Line $500 Total Available Credit $109.98 Credit Line for Cash $500 Available Credit for Cash $109.98 Atyouraetvi« To all Customer Rdad*m or to report • lost or stolen w& 1-800-955-7070 For free online soesunt seeria and specsi autemer offer, log en to www.npihlonneom send P.7-ft to: Send inquiries to: Attn: Renatizace Pre t GPWOne Seniees CapitaiOneservmn P.O. R. 95147 P.O. Box 95015 Richmond, VA 25276 Rldmwnd, VA 23295-5015 003 peoplepc- online i A better way to Intemet. PeoplePC Online offers the features you would expect from higher-priced Internet Service Providers at half price for the first 3 months! ® Email Virus Protection ® Pop-Up BlockerTM Spam Controls Amp Smart Dialer 4W More Email Addresses ®? Internet Call Waiting PLATINUM VISA ACCOUNT MAY 16 -JUN 1S, 2003 4862-3623-2057-3515 Page 1 of 2 Payments, Credits and Adjustments 1 06 JUN FRAUD ADJUSTMENT - PURCHASE $52.92- 2 06 JUN FRAUD ADJUSTMENT - PURCHASE 27.55- 3 06 JUN FRAUD ADJUSTMENT - PURCHASE 58.17- 4 06 JUN FRAUD ADJUSTMENT - PURCHASE 76.00- 5 06JUN FRAUD ADJUSTMENT-PURCHASE 14.75- 6 06 JUN FRAUD ADJUSTMENT - PURCHASE 8.94- 7 06 JUN ADJ- PURCHASE - FINANCE CHARGE .16- 8 07 JUN FRAUD ADJUSTMENT - PURCHASE 9.34- 9 07 JUN FRAUD ADJUSTMENT - PURCHASE 59.89- 10 07 JUN FRAUD ADJUSTMENT - PURCHASE 36.57- 11 07 JUN FRAUD ADJUSTMENT - PURCHASE 31.98- Transactions 12 02M CARLISLE STEAKHOUSE CARLISLE PA $5.98 13 03 JUN SUBWAY t 26369 CARLISLE PA 4.65 14 03 JUN REGAL NAILS CARLISLE PA 76.00 15 03 JUN DELI CREATIONS CARLISLE PA 27.55 16 03 JUN TEXACO INC 14151364942 CARLISLE PA 8.94 17 03 JUN EXXONMOBIL75 29674793 CARLISLE PA 58.17 18 03 JUN WALMART #2574 CARLISLE PA 52.92 19 04 JUN DELL CREATIONS CARLISLE PA 14.75 20 04 JUN EB GAMES #2789 CARLISLE PA 31.98 21 04 JUN EXXONMOBIL75 92010214 CARLISLE PA 9.34 22 04 JUN EXXONMOBIL7S 29674793 CARLISLE PA 59.89 23 04 JUN CHENS KING BUFFET INC CARLISLE PA 36.57 24 11 JUN FRAUD ADJUSTMENT - PURCHASE 52.92 25 11 JUN FRAUD ADJUSTMENT - PURCHASE 76.00 26 11 JUN FRAUD ADJUSTMENT - PURCHASE 58.17 27 11 JUN FRAUD ADJUSTMENT - PURCHASE 8.94 28 11 JUN FRAUD ADJUSTMENT - PURCHASE 36.57 Finance Charges Pkatrrerrererrrridsfivin"fawia/f maven Bdaaaret, PuWd „ytid& rage =7161 PURCHASES 9.00 .05425% 19.80% Soo CASH f.00 .05425% 19.80% f.00 ANNUAL PERCENTAGE RATE applied this period 0.00% PLEASE RETURN PORTION BETAW WITH PAYMENT. Capffalo a 0000000 0 4862362320573515 15 0390020000000011003 New Balance $390.02 Minimum Amount Due $11.00 Payment Due Date July 15, 2003 Total enclosed $ 71 AccountNamber. 4862-3623-2057-3515 Pfearcpiat-r,;rd'._Awrnraitelro pr kkm_VM -M"mk Sod Apt / City s_ ZIP Horns Phaw Alternate Phous 0 EmdA"- #9016645608401514# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 n 111 llIt w I I n 1 '? ?• 177 OAKHILL RD Richmond, VA 23276 N CARLISLE PA 17013-8929 r6rcE or order made le to 'fah Our2im,.f and?vwilia tlx rnrlared ?? ``%K`;??-?/ ?-'"? tummy payab Caf' PkM'us,itsyaw aaou xt r... peoplept- online A better way to Internet. UNLIMITED INTERNET ACCESS SIGN UP TODAYI 1-877-7784207 Mention Offer Code: OPAL Or visit www.peoplopc.com/go/opal t? Z raaaaar• ssar• e? s? T 9 0 9 b i N and In time forhm becn done date. Thorns r ro rd .pedal t-fa . he on cry Vemeetion It you b. AeonamN Firrmee tlmrga. aL(set mdaa nafm partod fIwaod- rom ate m opfptlr?madn Nee[ oetrderrdy of ere. if ?yoottnn del net pry to •K yoai?rrq period In fr1, firer THe met that you may you pay to entire N W your aaWnaa by the na nor do r for to ptsNeta an added to the tc. h4olm mr Finrme your account Is PAM a pe?? amount f- do 4&50 a p t hied m 1fe purdre he F d ATetapas not Rdralirm b pht mpabQaras any a 2. AV=Oely 5dense AMf a. Finance dales a cdot" berme of ash -aware anance ci a," ter N for each aapmmrm at balance for swim rp and any lea dy't for dr payments or I br earof flow ae alarm It youralroworr A wlid llow tranram p minimum grace period of ep mrard raw puirdwos,? now •fbw eal.ras', in Nrko nor paymwse below, s p?are?n dvrmcs onm, drm r ro erau peried a pry the mt 'New aacllaa wfidt am not msead lrrlw dares 1) m unpaid balance r paid in s.1. ¦ ewe linanrxa dnana/a. wen If sae statement dam, but did with. lipM fir rrs tinges er-. Nang["diet finance dargq a., h Inrun 10.50 vA be ilKasd. N the p fnonmm do don of your ti we re w eat NwsnOyrradrgtaM dfferara wA be Mrence dirges for any given ry New nipty the account O th0 dally s .peds.¢,al cash transfer, urera, rnd d (&q., ow) rnlonfe .W* chat h- been A tin ad of ash day dmdno ?ddaiyy ??aWnnc of each if as hilp perfect, we add tip daasdo e to and" at yaw each septen. We add up the to ard" at the tot wM/e =T=0* dray balsas ks the bM?mg M ctrl wanr/,r row tmneaalar see talodated on the preview sm. We am subtract any w the stay dot ere slbrara r or tlrsageness daNy DaWcs aeoaa te verb per We on a defy bear, thane may be . tld. calculation and the amount of aarwrd. re m the from of this statement tftplad Tom we muklOV tM u.. PwplePC Is solely responsible for hie offer and is not affiliated with Capital One. Capital on don not provide, endorse or guarantee, and is not affiliated with, any product or service shown here Any tridemukt mentioned herein are solely wined by the respective entity. Al rights reserved. By responding to this offer, you may be communicating Information about )ouseh to the company tint provides his product - for emmple, that you are a Capital One customer. 'PeopleK Accelerated: Fast 3 months of service are billed at S4.97 a nrntlK 59.95 a month thereafteG 12-month cammdmont mclund for PeoplePC Accelerated, Month-m-Mont pricing with no term coma itment is $14.95 for PeopkPc Acceladad; $9.95 for PeoplO C Online without accehamtor technology. Offer available to new dial-up absorbers at bast 18 yeas of age and may not be redeemed will any CNW offer. Offer subied to change at any time. Phone technical support awilable for $135 per minute tWdh PeopiaPC Onba Accaerated, certain Web page ted and graphics will bad fanar when compared to standard dial-up Internet aavica Actual results may way. Same not watYde in all arcs. Access ten, toxin and other less and restrictions may so* Phone tachritel support available for $1.95 per mute, For question", cal tad-be at 1.81113-STRYNOW. CM PooplePC inc. PsoplePC Odlne and the PeoplePC Logo are registered trademarks of PeoplaK. inc. Tmdemaks» properties of their respecbve amts. NI Writs Reserved. SawA not evadable in all areas. Access fete, taxes, and other less and restrictions may apply. Telephone too charges may apply, even during trial perlods. You am responsible la deserting whether a call to one of our access numbers will resat In telephone fall charges. Actress may be baited, especially bong Was of peak usage. Olel-up numbers may be changed at PeopleWs discretion. Cantina" use subject to tinlaout pocedwa N use a 9A*d to PeoplePC OnGne's Services Agreanem and Acceptable Ole Policy. 56K is the maximum speed of soda; actual speed may vary. 0 2006 PeoplePC Inc. All Flights Reserved. Peopl*K Online and its logos are Iradernerite of PeoplePC in the U.S. old ohwr counbis. 02(106 Capital One Services, Inc. Capital One Is a fodarMy registered service mad. AN rights saved. etatemank -.1m -Bran" am AFprao rod oub naet any unpaid /nnaros dares adWM the balm M tad, aspn?are.) Title Shin w the day balms of sae Then, M4 d?!r, A 11. day balanced let acrd Wtal member of daw aomg p bbl his by the us to aver dalhr bWrce of each s imam. 3. Amami Paeradge Rrr JAM a. The tart 'AnxW Parnnlape Rar may appear as arauemant APR' on 110 fiat of tho b. It d0 code P Wd--), L (3-mo. 119011, C (CeMleam of Oapeah), or S (9rkeerd Fsh W appaan on the from of this statement red m the psdode ran(al, theoadode rasa and ANNUAL PFRCBrr "MATT& MY wry 4mreanl' r0 my baser or decrease based on the stilted Yana, " test in Ina Wall scredt Journal, "to wrgln g tudV dleaasd to you Them, c= vA b@4 w an to La dry of your tlinareee o?wreeOrygYplw,pksly [Oct 6r Ong c. It the coo 0 iPrrw), F i1-brie. U90fi1 a O l3-me. the lon pmaleuelY 6ddosed b yaL These ataff9as day of you hiWe pabd W each s. b meontin. on the 1. 4. Awwemaa of late, Dvw§" aed Rek--W Pgnnminm Fells. Yaw account ova b. arweerl ro more thin ivq of the lees Head hem that cow "Ism any blip period under the tom. at you customer agrewmv, vin reserve thm awn arty few === to wales a not to vriwdtghl to a elmlar n ¦ eta the. 6. Yea Mao this If • membersto lime spwdn an he idate tem this of ws acca low 30 to hays waa ed a you to doe from the f a statement avid payee d erh tee cm ouedtai to you if you unmo o the ht we v account. a un law accou t vAd We w . Y'1 may Nor cominue m. be to rle yon account WtlOU unMmp to wY the msmbu To ur aaaad , you fate[ notify u by fie by calling our Customer Rdatlenns 0panmam a=1 New Balance in e1 lardudre the mto) pda m de and at the shiny-day, period. & N You Came yaw Aawnam. You can rewere to dose Zmcnum by cd*V w customer Relatlar wm. sou rem dewy your credit mrd(.) and acm .caw dreite, clad .1 pmau hoof-d hare, red caw rdnpyour arrant. It you de apt cancel n mcolpt pmeulaf of a • tt0es ere a your r authorization , ova to moper, your account it net e ye account. pay an rno is you aaccount ns to eWit rmap o l rlu be closed tnW You p pay al have rSana: any ova vame you law authorized, returned payment trot, fees, cash der ter, , o e tor, , roti advaras low and d any ew fees Ymoaw aftessed to am your account. You tiro rosporellto for they accoun account at t theta a your u .r tMy appear co yaw wea the time you re raguret wa 1 to Bose the action or they tiro Nawrod embaeptwp to Your wp0a to blow the auzarm. 71ia wY mad[ b d0rgas ap?etrp tiny" accaam lifer vacs hew Its ,L,arl n, nu ,an,wim nt it You wed wpla t. ft. a n.,.K a • most" the transaction farm der mordent after your account h. bean dosed, your aamms.t wo be mtow.d, the amass .f tlr darpa vra be addW m your arras.[, ad yyoouu w"i" loo ro?neel. for payrran. IF there r . nmara«.hip 110 ew your aches, der fee vA comiam m bs daraad m t» cart[ pamktea by rw, u+u do amass biaee I as been paid In /A as deiced above. 7. iesr} U?-s1? Yes Aaatlm.Yw card a amwn earshot be uedi with any Internet gambling tr E. Nall" Ake[ F3eaearie Cwk drwund- When you provide • dads tl p.pnrrc, yw -dale w either m us imlarrdwm frenrm your check to make a on-timefew trwrfrom you bank account or to Ue use ?Intearraliepayment as a When n ffro your daek to alearoric kid transfer, ands may be wfrhdrewn from Vote bet account r err as the sane day tee reed" Your wyrtrmdee ? rct room" Your deck back 110111 BILLING WONTS SUMMARY On Can Of Frmw Of Orwdo a Able Your ill) If you think your till r wrap, or I you rwd more irlamaean on a transaction a der, vAhe to w on a apamm shed as soon as po..6r at the mw- lot I des sixwr on the tram at this statement. We mist hear from yea n law tan s.0 dp afw ova am you the Ira 6th on viidr these after a prdiwp a)paaFort. You can call w Cuttaosr Reladora member, but ddng as v11 not ppr1- your type in your Owner, g1w w the tdlewine in kin wilm your rams and account number, to ddlar amount of the sapeoed arer, • daatalptlm of the error ad m nplr0len, N pewihie, beastlan, a W WWryry you bdiew them b an error: W. yea mad mat N description of the hem you am tllrr abr. You de not how 10 wr limy amats.t in prsam V"a we an Ime h, bu You am ail o61gs1ed w pay the Pena of WW Ora era nor in question. WNa we 'term OSl? tar Wrtlon, vm cannot =y? $q ==`m a u my actlan to cosec[ the S,t special fate For Cmdt Cam Purchases If you N" a pnebkm whin the lpwl y of property or wnvktl that you whin • .& cad and You fora triad in falti+ m carnet[ she problem Minh the merchant. you may how M riyd not to wy sou mmaininng anon das an the putty or savior. You haw sea pmlaeeen Wily wMn err puNSr pas was team than .50.00 ad lfms irrtlar win mwde in Your hone stem or YMhin t00 miles of your ma- addaar. 01 vale own a operate the merchant, a it we malted you the advertisement for the pr?anty or serAcm, as padsaes am "-=1=4 (anannt a loralm of pudsse.) Plea. all oonepo lone. t Does aoi eppy to mn•uaar rte mda sand accounts i Dow nor apply to bushass non-credit card accounts Capital Ono suppplocsrtsinformation privacy protection: seer our Is a registered San, - Ice mark of Capital [mill 41 GapaNmy All nyps nssrw6 a 2003 C.WA one O1LOLBAK er w ? ttogadw balances m fdYsitytloopssWrchIn to arge, mm ?iit period Dow fund aayp "done botva lnnano err b. ntM code aN9 rmext m'adanaa far 129513 Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please allow at Nast five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. 999 Your Credit Future Is In Your Hands wat'Sfnyour wa, Capital One' wants to give you all the help we can in managing your finances. To make the most of your time and money, take the following steps to maintain your good credit. CHECK IT: Review your credit report at least once a year to check for errors or fraudulent activity. FIX IT: Contact the credit bureaus and credit card providers to correct mistakes on your credit report. USE IT: Demonstrate wise use of credit. Make purchases regularly and pay your account on time. WATCH IT: Maintain good credit by keeping your balance under the credit limit and pay your bills on time. CONTROL IT: Moderation is key. Don't max out your credit. 99D•,101 J Capital GW PLATINUM VISA ACCOUNT MAY 16 - JUN 15, 2003 4862-3623-2057-3515 Page 2 of 2 Account Summary 29 11 JUN FRAUD ADJUSTMENT - PURCHASE 14.75 30 11 JUN FRAUD ADJUSTMENT - PURCHASE 59.89 Previous Balance SM 31 11 JUN FRAUD ADJUSTMENT - PURCHASE 9.34 Payments, Credits and Adjustments $37627 32 11 JUN FRAUD ADJUSTMENT - PURCHASE 27.55 Transactions Finance Charges $766.29 WD 33 11 JUN FRAUD ADJUSTMENT - PURCHASE 31.98 34 15 JUN PAYMENT PROTECTION 1-888-527-6904 3.44 New MBalance inimum Amount Due Minimum A x.00 $11.00 Thank you for enrolling • to Capital One's Payment Protection Plan. Your premium will be conveniently billed Payment Due Date July 15, 2003 to your Capital One credit card based on your month-ending account balance. If you have any questions, please call the customer service number listed above in the transactions section of your statement Total Credit Line Total Available Credit $500 $109.98 As a valued Capital One customer we want you to know that your account number has changed. After you Credit Line for Cash $500 activate your new card, you will need to give your new account comber to those merchants with whom you Available Credit for Cash $109.99 have set up automatic bulling. This will ensure that the payments you have arranged will continue to be billed directly to your Capital One card, saving you time and money on postage. Once again, thank you for choosing Capital One. Atyourservice To can Camro Rdatim or to report a lout or utolm card: 1-800-955-7070 Fer free online aerount senior and special autemer often, log on t6: w?vcapitaleae.eom Smdpgmm,.te: Smdiwluirinte: Atta Routwbat Processing Capml One Seven C"W Oae Senian P.O. Box 85147 P.O. Bo: 05015 Richmond, VA 23276 Rkhmoo4 VA 23285-5015 y m N PLEASE RETURN PORTION BELOW WITH PAYMENT. Capiftlow 0000000 0 4862362320573515 15 0390020000000011003 New Balance $390.02 Minimum Amount Due $117 Payment Due Date July 15, 2003 Total enclosed $ Account Number.. 4862-3623-20.57-3515 N-trn.e-r zsl6rum d/:c, aileA?eYrrhlae7wnyi! rurH.4 & Street Apt I Coy s_ ZIP Home Phone Alwam Pbose Capital One Bank P.O. Box 85147 Richmond, VA 23276 #9016645608401514# MAIL ID NUMBER MANDI MILLER 177 OARHILL RD CARLISLE PA 17013-8929 Plrare v r teyorv a nt armrrberm ymc rdat;E w monry order madepayab4to Cap hd OwBxd and mad m thteulawedexw&l e Capital CW what's in your wallet?"' The says to maintain your good credit are prwWed by Capital One, in conjunction vAth Consumer Action (w .concumeractian.ord. O =0011 Capkal One Se"IcM Inc Capital One is a federally registered service mark All rights reserved S Z tttattte? i? raa? a? S 129515 Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please allow at bast five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Wnday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. Ca ;W'M • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. 002 002.1001 Capita/CW Account S Previous Balance 1390.02 Payments, Credits and Adjustments 1.00 Transactions $178.79 Finance Charges $7.46 New Balance $576.27 Minimum Amount Due $76.27 Payment Due Date August 15, 2003 Total Credit Line $500 Total Available Credit 00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourservice To aB Customer Relations a to report a lost w stolen card: 1-800-955-7070 F. free online aeoeum -,via and sperial a?utoroer odyen, log oo to: w ..apiuloxcom Send paymrnb to: Send kA-ies to: Auer: Remittance Premsing CaPhd One Semen Capitd One Semen P.O. Box 85147 P.O. Boa 85015 Richmond, VA 21276 Richmond, VA 23285-5015 Imoorrant Account Information Did you know that you can pay offyour other card balances by using our balance transfer program? You an use our balance transfer program to transfer credit cards, department atone and gas cards, student loans, personal loans or even I= loam up to your available credit limit Just all the number on the back ofyour card. PLATINUM VISA ACCOUNT JUN 16 - JUL 15, 2003 4862-3623-2057-3515 Pagel of 1 Payments, Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this statement If you have already made your paymea; please accept our thanks. Transactions 1 Ol JUL CARLISLE STEAKHOUSE CARLISLE PA $4.39 2 01 JUL KMART 00077461 CARLISLE PA 16.90 3 01 JUL FASHION BUG #3587 CARLISLE PA 7.48 4 02 JUL CARLISLE STEAKHOUSE CARLISLE PA 2.11 5 02 JUL PIZZA HUT 1006 CARLISLE PA 26.87 6 03 JUL 0263 SHEETZ 00002634 CARLISLE PA 14.29 7 03 JUL HOLIDAY HAIR INC # 315 CARLISLE PA 44.00 8 04 JUL OVERLIMIT FEE 29.00 9 15 JUL PAST DUE FEE 29.00 10 15 JUL PAYMENT PROTECTION 1-889-527-6904 4.76 You were assessed a past due fee of $29.00 on 07115/2003 because your minimum payment was not rec eived by the due date of 07/1512003. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pkxe tee reverie f ik for isrfmtmtt injmmaioonn NA- , r ,, . 4 de M e .fPR PURCHASES $458.08 .0542541 19.8091 $7.46 CASH S.00 .05475% 19.8094 $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. CapiftlOne• 0000000 0 4862362320573515 15 0576270000000076271 New Balance $576.27 Minimum Amount Due $7627 Payment Due Date August 15, 2003 Total enclosed $ Account Number. 4862-3623-2057-3515 P4aupriata-rmraa--& -ilrlmetnFrloarra.Ikhw-RAA-L Suet Apt. $ Gy Sad ZIP ]iom<Plnae Alwe Phone 0 PmulAdd- #9019745608401519# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 'n 177 OAKHILL RD r n n t u t w n Richmond, VA 23276 N CARLISLE PA 17013-8929 ]IIltlnllutlrllurl11111 1ln1llrlllltullatNile ullu,llrrtl IndllrtrllltrrrrJlrrllrlrrldtlrr161116111 1111 11#61611 Plrare rariteyvur excmW number m yon check o, money order made fay hle to Capital OrraBank and mail w t& end-d ensrlope. I- s lllilC ee? Z S sew 8 live 0 0 b i b ttl eves Cr•srW f al h kn ri d peifoAe nine To e6uin tla weraas d.iy bdenoe tw the We Natanam vw to dllb eAod aownd b yar amour if 1,hr Nmstry been dorrL Pon etmmplo. 7m rt ou wNaAzad a uritan hen a mandate[ and tw M ave a m am graa pe o o liana cargo on row pu t-es, nave q P y Wdni.a bel f -h apF - sea Gy. =y- , p .a.d- the t-don hen Me madwu tar yov ==W=V row odor m aarh aa?aarp and r&-.1 eery V h f;C -00" has been deam6 your secant wn be reoprnd. r h e h d tlW f N m Nponam Nodes for P, below, . or eraAta. Of ar mdf N appease an em o ws also statemrt nrd m'BNaro Bate A{??d T . wps vu t r rneuti o t e e a m yar simar, aM ytl v+? be re 1" for peymrY. If aline N a 0 be dtlted W, roll etnaahrs M , d i N adma any u paM athrlw dN1rM a1O110tl the bdYlOp r mw Waa u ar da bNariaf of each of eac l TNa nlliderrllp hM far yass ap®tea, the fae NM cMIIfeM und the to be mar oxww owdond b low a vame s no grow pa on C R as in attldoq two In ro Orew petlod g . y h e we add W W ar dMyy Wlrhor for each eegrnem. 7M y p , accoua hp been in h/ r deMrd above. , . if you rb not pay the total 'New , and dads t the total -am fo W 1. Uaky Y. Ase.n.Yar Gm or amain ershot be .into of period TNa rive u tM =1 .42= used In oo rrctiwl M th any ire 9..d& rJrya. TraraeeUar vdidh M not prod M earned lrher.k! drys 7) verage drily brrhw of wdh agnate. 3. And Freeing Races Wet ' varaetkna. 8. 16.111- Abat FMaYali CJrak t Whah you ti trrhaeraNn er 2) frer.h dr dam dr Th. tam 'Annual Peram.ge Ram. may appear as s. Mob a efrek n pepwm, yea audiodze us Ntl.er m awd to your Aocsaw or 3) fern t1w APR' m the fad at 7Ne stateroom tar kdamdw flan vo•r cheek to make ¦ me-tinge of the atom b" oeriod. AddtletWy, b. If tlr coda P Wdme1, L * r o. LIRORI, C iGrdlime of aNamnk ksd UrrNr from vo r brit saran or to =?derMre=1 and h 6m for R spatdN ttrW m arty trrlrWa bNanw.' b. Asrrmy F's.rhae ak8jmt m • a•so• firm tM rive of i trrracaan b pro yayooruuarrlOLWOW Isdicbc Thb mesa dies, you pay tM aasM E wrnra b I.at rid r bf dr M added b We rniilaaa Fb- e. metal E C1 pstlode ta[s(all N holed rom ttr pad td Traprry Rein p srorIto dsew ryt 2. Awl Dafy - m .. i 8. Frrios W10f N .W. snag, vn y.ar am fen at tM adniw from tM "ANN Depodtl, -8 abnkeaad Prints) apprro m to fmm 01 o ptooar iMpa r f tirCk ttifwtyNR Wren we :L drteae GrWihr to scare to = ar psllo6 1Na itateattem IIeIR m th!= M from yar thetlk W make on hM atfoa eleutornc N M. e taipeN bslrh2 and ph?a AOE RO F surd Harlan, fade == bak y be == ¦ owe V. auto f 3: may wry gwrtMy andmsy kwufa or denser bsasd m fmwa r rm ar samr m ace Ndeamd m dr from of w du stated khdloee, n foul In T. Wae arm pephrs, am you v? not halve Vern tlhedk beck hoar. speamm doskq dote, sus dd dd fY.ria dr' e lima Ul .Awe.( pkr ar maedn pnvlayy d ii d-d m Ty. ifr Aar Gy T1rss ' kharrAN ihadarYon p p s ssgrrrt of You Atswrr_ o bihp pyes pedode sbtrhrrt star, ,1r=b; ft N " a l d O mb A &WNf1 IIJIMM SUMMARY (In C o Of Enols Or Owtl m AbNY Voa W) ar each bMl•f graded t ut 1Thrhes • intimate = pl .. th(_a! e sa naY. If IM U grmr) F (1 iao uourU or G (3- o o a N yes need mere If you d** your bM Is wring . pord N tl a 10.60 vN b s l n . , MnYIY» m on tie fi a Y of 1.16011 R e p Yo s d You, , infomutlan m a transa of or Ci, wdN m w G a N + D ? aY tr i p r fo Ac st. nod g 00 in _ ls s p m d l PiCAOE AATP$ AN a e sset ? ? r w a l rd 11a dfraNlG wN be itnun rmaW- y rhdmry on Ua 1- yy Gr 1 mm ysu ro Nta tlhmddse h a ran YG the 60 ter of yyaolrr sawn. mss t h7 irya. We rowrvs du staked krlior, r find N Tie Wi ahaad.Aoarla4 plus tM mep(n petA'My disdred to you. TMr dua•ass list bit m vairh tM erhar ar pladam epprrod Vau can CAN sus Cutamer PAIN11ar ranmer, bus dorq r v.N rot f a - tlharyn for arty ON- via be altoedw on as Ym day of Vou bNk.p period ppnnesoorvrvoo pol?r Ydns. ti You hotter, des u rho 1dloMir•a Mtamshiorc Veal nano and aGaed raalThor, ohs daaar ?Y New prdwnt. t ld h a d il 4. Asseassu t el Len, OvrGht era Raarud Pryers Fen. aesreod 110 men thin two of tM lose Y AI b amain of ale repeerd error, a dosceodarl of tM osw and an a la *dan N oWhlf of Wwtryly ou believe tMm Is ml py q s o y d you account U.q. cash aw fGoun v e lsted here art oaf dukq ary b WAV petNd raider dw p p . y en OfeG W N yNa road ?l NmtmrNn a doamlptNn of trwfer, rd epsdal phadrr) terms of ==1 agreem se, w rorrw tM dgrs m b tM hall you M valfe abauc You do tea Mw m py any letbdc rre(a? ahN tw been d k 1 y d N dlota whoa notlaeNm m varies or airy r-. ou ddassay the srro a dmllar dlllo t vmWk amaarc N?h wHs vin M ImastlgeWq It, but yes n sYf red to e tM ens of yes loaf cut an rot a q At =7 s Aory .he psabdc rate asdh v p u ywwn et a Ietw Ymo. gr y p In gtwnon. w N?d?u you gratlan, we anhN tlr diy ?danc?s of each bNk ri d dd n l S.TRrh.MA.y Yar A.--& If e -b-44P M ont of 0,6 NNemom su law 30 m tFr f heport yes r dMnpwnt u take erry actlan to -clad the amaad you eustlm ia pe o , we a up t r 1NYetNw to amvs N you opima , y r days ftorn the .Non this statOnheM was mooed 10 yG to . rch rgrhws. We! dd up rho evdd IheYIM ar mf «m Irw such Ne crodtad m you t,t Spa" Rua For C d t Gm PwcMSss Ceram fmm non sacra m stow rho taN pstN6e hhrrs dmrys Nr Yetf aowun. To 9 pot 1M barns it ytet Gnc?d Yar assess. DutMy an, period, you man yaf amainn vdtfrta luvinP to pay the ==Z If you law a proMan vAth 1M eluRty of property or hf each asgrthrx of yar fxwY, vin tslte tbs bsykYik.p balrrca for efdt asymerf and odd rrWW rave lrarrecYNr roNar tiwh loYamd m dhs d d d d Ta eNr.N Y? +ooalaY. Via mwt . traty w by nanny rr 0.10s w Rd.". Depanmam f New aNrw' N bill lasdudrq a.e and l serNew tlut yes rdtli s endt Gtd and you law tried N fatal to twrtact ale ptablan vAth tM p r rry o o w rys ta dsy"s b for Uha[ asgrrnc? Ws Upon wiuoa any p y Yw mmiWtmp fns) pbr m the and of tM tHny-risk Psdod. motdham, yea may how tr dds not to grey 1M rmiaidny amptnl due m tM a or soMew You haw ins >•r psynhrre or aedu posted as of tlut dsy Uhr M a -.d 0. N Yet Cbr Yar AesouhL VG eon rse•rer to dose r aeGUn by rafkq ow t'Ststarwr RNaifar m Uhst se nrt TNe cute u the en ains def bdmw p ry . t oNy vallan as pdu wu mac dun OOm e 0 ? r gr y gr N you grid the for each wprwd of yar aowul[. Ibwswr p Usparnnam. you tout destroy you croAt Grd(s) rld 96 iM t r pud.w mada N yGr home slots or . ws vAtlnn 10o arise of ou maRn ad*ass Of %w own or , flniY RalrhG alrww m yNr pasviar atorrrhrlt N rub nor aceam aeeer drake, canal d pnaulhNlzsd dak.O, o . Y ppemq tM ?Mlynt, or if we mated V. au ff yon rave bslenw wae zM or a reedit amoud, row - ufYdl Nr arina Or apedal Ur est to and Gar yG do rlN earlnl wa w Y a PafattYrdzV==I cordid adwttbemrM her tM propmy a w sN Wrdheaos d d f d d N P Y F :r. ? beddN?hcr?we rove MtN[amt Ce d . r ?o a s yotta ?e A our ?eea wN not W dosed am Gvem eWet w of amaaY or m o pur vso.I G Wear rmrmbsr m algri aO GatozpNdNiCS• e ai aw t w ? Y bm*jdkW mill WUw s war W Y t Oar rot JA* to inventor non- &* Gad eeeouKs tlu daps ourrs bin eyrie. To GloYats yar told fl? d.Nye, rNMp1y you average defy bsbns by lhs dadie nz to rd by tlu Homer of cep In the MNrp iudzed, 1 W rqs et you M w an fees, owdkdt fen. rebrrod paymrn fete. tai aawriG Nn rd arhy otlrr Nn afrwd m yaf i lbaa tot apply n bubuaa nmr-uad/t cortl xcounta =r Qr m taMtp or a dW ImsN, aiM men be a skin wrWwe between hhb sbApdon std the etnant of aemut. Yeu M rayhNWkle br awe rhhouna whether they appea r en yar eGeuM at /M Wtr ptt requsn to `?'h"? One wyporta IniNmsdm pYwcy Wo[ecdarc see n hhrice cans ewtNy safsfmd. b. It 1M Gds Z aiN ampapy mar fair, of Ws suvNnmt car tM acoard or any aro ImurW woseglwY m yes nquas[ m don au aeeaan. ThN may roah N • i rvww. open. C+Wtal Oro N a ?np?srod service mark of Gpiul o roe m'tlNrhes Rake App1d To: rte amAtiply tlr duryn appadr.y on you amrau ear you hew ed N Capmrdm AN ddhts rerrved 2003 AIC 2535S Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please allow at least five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. capitaa- • Employers check credit references before hiring new people. Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. ow 002.1001 CapitaloW* Account Previous Balance $576.27 Payments, Credits and Adjustments $106.00 Transactions $33.44 Fuuance charges $9.97 New Balance $513.68 Minimum Amount Due $15.00 Payment Due Date September 15, 2003 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To all Cud ma Relation or to report • Smt or a den w& 1-800-955-7070 For free online aeoaan aerviee and special automa aff^ log an to, smd payment. to sem iaquirin W. Alta: Ranimnae Proeening Capital One Services Capital one service P.O. Boa 85147 P.O. Box 85015 Rkhmond, VA 23276 Richmond, VA 212854015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 JUL 16 - AUG 15, 2003 Page 1 of 1 Payments, Credits and Adjustments 1 11 AUG PAYMENT RECEIVED - THANK YOU $106.00- Transactions 2 16 JUL OVERLIMIT FEE $29.00 3 15 AUG PAYMENT PROTECTION 1-888-527-6904 4.44 Important Account Information Did You Know? Capital One offers more than just credit card products. With more than 47 million accounts, Capital One provides valuable financial solution- including auto loans, personal loans, CD; money market accounts and more- to one out of every three homes in the U.S. F-mance Charges Pkarerarerrnxridal6rim,*Wantiiµrxtfto?rryrtn?.l iionn f. Bdnrarrde Peeiasr g I.IlAICIr!!. , apjlwdb retr PR io PURCHASES $S93.10 .05425% 19.80% $9.97 CASH $.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. capualow 0000000 0 4862362320573515 15 0513680106000015005 New Balance $513.68 Minimum Amount Due $15.00 Payment Due Date September 15, 2003 Total enclosed $ Account Number. 4862-3623-2057-3515 PAarrprw -r radbea ard?we-mei/dnmjrr h/a -CK.o M.Aurk Srest Apt s 6q S.. ZIP Home Phone Alwn.a Phom • E..a Add" #9022845608401512# MAIL ID NUMBER Capital One Bank ° MANDI MILLER PO. Box 85147 177 OAKHILL RD unuusttuu ri Richmond, VA 23276 CARLISLE PA 17013-8929 1111111 fill 111111111 plea' smiteyav-tnwSheronyondxeEsrmoneyWAd madepayabktoCapita!OneBan.Eandmailintheenduredenerlopc r Z O tb r wN have i nhkirmahh graca Nrtad of lunoe drme en row pudwes, row row aeerJd nedlore rd new otlw ,asrpdr"o wfl?i u,: ?kriNiunt wee. for P-. a dx naNw, rd In tiro for It m b Ne taedrd by yoss rtmd etatmlrwr tdesiq don. Then ro m?eanca Ntld en eeafh atlvrtoea surd aNtial trarrmrs h adddort. errs b ro {Bursae Ndod bWrmnrrsClon H you do m[ pry dr mW New b. Asefira FNrwe qans. Trarraeller wfhkih are not eub)eet m • yreo. pored rs asra?d Mans =d." Yea VarhsaCtlarh «2) tram dr Mfr ealydsMr my Meadetd a aK birhp W.& Adr onalty, if did rot PaY fir 'fesW Balr1Ce has iM pmdae yar mipaid bdnc?e IM tM rpYd balenos N paW in M. TNs merr dirt you may tl aw lirrre drrpse, ewes if you pay dr.mite Now 8dsrw Mnod m dr time of yotr aurrnret W ter naa rararttertt daalrq dsm, hu ,b rot do o for tM sppreviotrMmad? lM?psid Mrees drrges to ?m FirwOqOtaryaw a reside tlNr%=. gNF N"M OPME of or db?iymou Meta-d- rWdtta fr6O, vie wM °. r.et lief` amour from drllss Nki0aa60tlnsshaiiir0aan rd the dfbraem will be aapar baled m theM es?lwt of aooehatt. We the td. V::-,o JM Nn it or a r finance dhsryo for any an edit m not smsss any « hut ewes 2. A bi= pdodBdones flaskiding New Pmdraul. a. Fh-- ehar(p N calculated mdtlplWq Yr dogy balrtca of salt ssgtlak of your aortas e.p.? rsslh advrrs, pWws, eNdal varrlor, ad epedd purdm) by ter oanyahdrq dry At dr and NAdlc a dof of n seet Ines loam m you. t do tlee bi wed, apply tlr Psdafe rem for r Wm of sadt npron of ymr at do Ord 1MiaaVa Than rdwdhssrrdpesgybrciblo6dar m x to fister. the from eedh fepnrs m ardardes foul padc Ikrnro daps f« Your acccun. To gut dr daW balsroa for asdh aeprrn of yotr aowar, curs mks fro ba?q Dalarrcs fs«eosdNessyrrh[ rd edd cry row naradiorr dayWbersAo fer r esleods?md=::vV mNd?rt roiapna?TNe?desed u t ?rop«iu dry balms aooostt. llowowr, If you ter for Stich ssQrwtt of your New Bafr? alwwn MY" pmiar atatemern In (« If Your new balms wro zem or • credit amoun), runs, trrrrwlar vdidt pea m yob padres «spacial ackw 0. to y amp rbdaema. Wo are not 6alarss =-T ad dddrp tM fan by the n-ber of ealnLte yar turd the drys h dr artatt bing.c/ds. TO fine-.h..: yrr awraro daay bens by the Ned. cue m toltieap an a daffy lope, mere rosy ro a ?? dartcs ? ?cal? etlon ad tM amount of b. I1 thr cods « N apNam en the traM of mtaupddF eutanent _ rhea m'aWeice Rau l'!pPiad ro; we y the 61307 sutenma nand 10 'Balance Ham To,- "am atanract any trpald frtr" Wr 1, In the balance of mi ag11a a TNS duff N dr dry belance of each ssphhem. Tan, we add up r /M drv bNrrss for each sepnmt for 1M Merv and d by Uhs fatal mahhh« of dap In the bN=ad ., Tiff ciao u tlhe verap dry frlrws of ftw - 3. Arwrl ?.rerieye Ibher IAPRI. a. 111s ssnn 'Merl Pan~ Ham' may appear as elm sutwmt Mr r f:=F=7 coo cuss ad canwahArq MTP3 may wry qu.rody ad may haaaea se decrease based m the emted iufoes, as food In 7M W, Strati io.-C pea the em M alfeedrdn orsNadydodsdord m you. Tlrr dwpm Wi vs 1h fr Ny of your bAlirq plod oowmd M Vac Nda1e Ranmrn ardn0 h ter mendea Jraury, hM. ,k/y and Oelober. c 11 On code D O'dme), F (lpytlNO.aLnIBOIq «O (3yrho. t nna to»pdodc rarW hs oihloaile nla and awaafpar?q ANNUAL PB1CFNttAfiE TBf may. IM - wfY M aNaniw en the flat day yotr Mena peed each pmMaYy dlWepO m I Iheae anrngae 4. Agewrte t of Lacy Owtfrrt surd fWarrd Paymett Fees. Your ecoelat We be assessed no man rho two o des teas listed here mN occur doing any bWM parlad•lJrhdsf the temp of YorClrtarna agrennrn, we maw do r to wei- M reef m aaaoes any fees vatlru yyd« neds= m you WthoW rudvbhp our dgM to aaaar Uhe a.- or similar iws at • bla Ikna. 6.tttaraeb0 Your Aoeoraht If a mentbeNip M oppean en 1M frets W 1Na aaeman, you Nw 30 drys Iran the Nm Uie tlatarnent was maid to you to ovald esca dr sa «to Mw wen foe dodtyo m you if you cancel your aoearet. Wtkp mN Ndd, you may =4=.T -14 Wdmd IvMrq to pay rho tifcaned you snare, you mere notify edty us u by by calling wr Certamer Hdat{au OaPan^ea^I ad p? ay you New r=d ettdrrtdrq tM matraraap Na) pdeel of dr 1MnydeY pa If o c L rat to dsse 6. H You Con You Aeesrrs. Yw can teejoss: yyoo accotrtt by ulfkq wr Grlaner H Depwannwrl. Yw meat dtrtroy your cradf card(s) and account access dreks, caned r praeWwdzod being, and cease Wrq you accotan. If you do cwt caned peardwd: hMYhp anrtpamamy we Wi ooedMr raWpt of • charge your atdwdzafm m ooataa. AddtlarWly, yar secant wM non hs dossed udg yes Ny r amoum you estivddw, Nu hdudn¢ arty tdu dealtany des f fop, fpMned Mencs dupe. Nn Ynlan Imp, cash advance pp ad sor *am sento yam eeeolan. You am roaparW for dap antouro Wrtlrr they r on Vass aced m at tM rims you raglrat to your ngrwdss amc « awes aaccoun rTi?i.N ey nsult? min Wroes aomsdrw on -account ait« wu have ft nesaarst wof do clser" Abe adsra 1 o ==ue, merpaenlp M tour Maur rooae dr ise t+i continue m W cirrosA, m dr samwrc Nm I by law, uts Ao accaatt balnra lour berh PYd it" M defied ab-- 7...7h?, You Aeasad.You tard « """t cannot be wSN twttrrdlen Wlh rhy usenet garrdfrp e. NWNa Abets Fiaeasti Clwk Oaarers6n When you u ?k ham =d11 :=-ka = m « m d.woNe and Ina heat your bank account pronss Ute M a rhY. eh cs tlreaeedah. VArrh We ear klrelr1YO011 110111 yaa' m Illaka ? aleClfenb fad tnnalm fnds may be wmdnwn tram your bank aeemstt p Son r the Santa dry ws nweiw ynur paynrednra y ?? area your drek back fnm BILLING MGHTS SUMMARY (h Gee Of Errors Or Qusedar About You NO It you thbt you bN b crap, or If you need mac s k icessean m a trsrracdan ce hip. ache to u on aapaam dies d faro u peasW a ter addree tar kheuides dnwre m the Trott of die etatarhherd. We must her ham yes ro lour then 80 ddaayyse sir ws ere you the fral hM en Wish iM surer w pMblam aPOSarSd. You can call our Cusfornar rleladone n isiber, bra doing so wM net se h yea Mmr, des u ri idbWnp rums and aceasd mnnhss, tM cider ==12. Amman d tM ertapeeed sew, a daacripdrn of ter error and m rutWnde t. k poeeWet you hakew Mrra I. an sror a H you rod =t=t. R • deaenptlat of the krht yes an uruw rw??e4dhgfaw to pay anal ors sIM to PaY aekkNeeN Of actlan fro turd pieadh N .WnIn. as dwtlank•ws rrenot w 1 arty to erne the y ? F&I amnount i,t Special We For Credit Card Furcham If you haw a problem Wm tlr qua4y c property a aertlsss 1Mt yes vddh • wade card ad yes hew teed h Wei to career the proem" Wth the merdhan, yes may Ira 7M edit roe , py tM ronaNng erhhotstt due m tea a oMwS. lpaw Nw NO praeeerh wiy fetch 7M P=M pfn was man 1Mn 860.00 and the pltrdeass wIN made in you Irnte abte w W Wn 100 miMe M Yam MaMng atNrm 01 we own or aperan dine matlrta, w it YW tltWed yea ft adterWanatt for tM property nt r ptrduaea of pudhne.) an oo?nod ngatdoe of atnant or fMeao temambef m siae r ccr . ; , - hca. t Does roc apply m ewwrmr aomeradb card accounts S Dona not apply so business --A card --ts one stcoons irrarnetin pdwcy pmta;t m4 see our aenice fn rk of Gpttal i 2003 reserved Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 P.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please slow at least five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. -"71W • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. PLATINUM VISA ACCOUNT 4862-3623-2057-3515 002-1001 CapitaloW Account S Previous Balance &513.68 Payments, Credits and Adjustments &.00 Transactions &62.83 Finance Charges &8.73 New Balance &58524 Minimum Amount Due &85.24 Payment Due Date October 15, 2003 AUG 16 - SEP 15, 2003 Page 1 of 1 Payments, Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this statement If you have already made your payment' Please accept our thanks. Transactions 15 SEP OVERLIMIT FEE 1S SEP PAST DUE FEE 15 SEP PAYMENT PROTECTION 1-888-527-6904 Total Credit Line &500 Total Available Credit &.00 Families EARNING INCOMES UP TO &36,000 per year or more may be eligible for low-cost or free Credit Line for Cash &500 health care coverage FOR THEIR UNINSURED CHILDREN. If you or someone you know has a Available Credit for Cash 1.00 child without health insurance, call toll free 1-877-KIDS-NOW for information about the low-cost or free health care coverage programs in your state. At your service To call Customer Rtls iam or to report ¦ lint or atdm card 1-800-955-7070 For free online a"md urnot and apedd outomer effus.log on to caw Pihlone.cem Sind P.Y-,. tar Send in¢,irin to: Ants Rcaaun Promaing Capital One Serra Capiul one senim P.O. Bra 85147 P.O. Ras 85019 Richmond, VA 23276 Richmond, VA 23285-S015 lntlorrant Account Information Did You Know? Capital One offer more than just credit cad products. With more than 45 million accounts, Capital One provides valuable financial solutions - including auto loans, personal loans, CDs, money market accounts and more - to one out of every three homes in the U.S. Save money on interest, every day! Transfer your higher-interest-rate credit card and loan balances to your Capital One card. You can aver more money, spead lem time paying all those separate bills and enjoy seeing one payment actually make a diffaettce on the bal. you transfer. You can transfer almost .ttryry of credit card or loan balance - as tong as it has an account number. So call our Traosfer?pwalista anytime, toll free, at 1-800-955-7070 to start saving! You were -mewed a past due fee of $29.00 on 09115/2003 because your minimum payment was not received by the due date of 09/15/2003. To avoid this feein the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. 002 &29.00 29.00 4.83 Finance Charges Plearera reverw.F*l6r important infornw wn Bdmterrate Pniwk rasa ? Cie Or-JAI rte P?f R - PURCHASES 4513.81 .05425% 19.80% f873 CASH S.00 .OS425% 19.80% 8.00 ANNUAL PERCENTAGE RATE applied this period T PLEASE RETURN PORTION BELOW WITH PAYMENT. Capiftdo w 0000000 0 4862362320573515 15 0585240106000085248 New Balance &585.24 Minimum Amount Due &8524 Payment Due Date October 1S, 2003 Total enclosed $ 71 Account Number: 4862-3623-20S7-3515 Plcarcpr-f-'r j dd--' Vs r+radd-Jrrhiam.fNrwit.nt la.E 19.80% Sa Apt IF ci? se„e 22P Hamer Ph- Alreema Pb.. 41 parolAddwe #9025945608401517# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 l ?? N 177 OARHILL RD roar tutu as Richmond, VA 23276 CARLISLE PA 17013-8929 ?nls?u??nJd?w6?6rl?url?udluJ?ud?utl?url?nrl ?nr???ur?lluun1lu11r11111111unirl1rloll urilu[III luI Pleasvra yosrarrantnumbermyarncbalormoneyordermadepayabktoCapital One Bank and mil in t& enelmedenv&pe. r •luawAed JnoA Butiodad ueyM ole 'sdllo ceded 'seldels asn 1ou op eseald sAeP1lo4 Bwpnloxe 'Aeplnle$ 46nol4l Aepuoyq ale sAep ssoulsnq Jno 'weyl enl636.1 am Asp awes 041 p614paJ3 eq lou Aew UJUN Joyloue Ul Jo uolle001 Joylo Aut to an Aq paAleoei slu"Od •AJOAllap lalsod jot sAep sstu)snq (g) ent; lava) is moll* ***old •ld 'w•d 00:£ Aq Aep ssoulsnq a uo poAlooeJ ag lsnw lelueo Bulssooo,d uolBulyseM Jno of possa,ppe sluetuAled •.L3 •w•d pp:g Aq Avp ssoulsnq a uo peAlooa eq lsnw Joluto Bulssoooid elbJo9E) Jo tlul6J!A Jno of posseippe slu"vd •w•d 6 Aq Jotuo3 Buls2oooid Jno w ponloool 2l tuouJAtd lnoA pus 'odolonut oouoNlwai 1562013116 041 w 310040 inoA put luowolals SNIP uoilJod wolloq *Lit puts noA poptnoid Ili. 9Alo3oJ em atop oyl to so lunooot +noA of poylpao oq ll!m lu"ed Jno), :oogoN lusyodwl Vd966 GuO ?? tbOZ a T &U- tuft tv/ -Po odwo PP -M Duo Ielldso 10 4+M++ satuw p AAI+oPM 1 21 u 1P1PggqftWoA %6*1WO -M" to 0 Jro as :Wttostwd AaeApd ow-solo susddm sso IhldrJ rawwae PW Wvr wu SvS&W Q Rl AIM? Mu Seop t SMmaaa PM Wfla•sao JMw719oa W Atddv too s u 4. •wWpuodP- IF UDP w+egt- -0r9d (•60pyaAV1 to IPRWOI m Npuw M+p wore- 15 2X"26Wr w-0IP+nd wt na1 A• nDA pop w n m m 11 . 'ap1q P M etwoft +o 1166 m wApr P OWw 0ot 0 in 'wuWl PoPpPFOR rew aswa +wAor OW U M MIS M" m wyt wPwgi S Wpd sagged aMnR AA1uo?Wpa?W+A wWt SAN m •won,se m Auedad aR w GM tuwow WM,, aR Ard o 1ou W5v eµ mw AM noA 'tur4 mw nn t%w unRoad n Se e1 W y1 wpeRewn+w m AlsedWd to Ati1-b etR 46015^ woJgnoA Wd a S neA 11 wtrtpmd wq 4-0 J03 ept11 PPedS •G't WPWbIwAwn-v 6460 "61563 of W qe Aw ent t+o W arbup.p a nr? wutwa col 'wR rwA M W Iw wv tM IIIp Aral to suad ,lit Asd o1 pw Iwe 0. not vq "I Prod wA n we ool oJui 1lrtowv An Aed w wN You op roA 'Ymge *;;L;9.7* wA umy ayt to Wndpow , r wR Mow posts AwA it m .1X,60 W c1 www M;o u* 'nue p.taodets, GW;D uWwuuew nttp ap 'm pm erP pue 26011 moA ampSWrq 0111.,115{ M--0 hou.1 AwA 4 sv Dp AwA tou W a dupe ygvro'+?gaoprdrw -".154 ,wwlap mo pro M noA ltwet 1 "4r eAp pp uM met w noA U04 +oay wort- eM •mmotel w a to Wml M W u," -Pvttn sot wYPPO 187e sppetod n uow of ways wW.dw r W n a apo'Ng m uolwarstV e W WPrrumosul alorr+ pow ,toA g m 'Mmao of IA4 Awl **It noA 11 0119 "A VWW suopsenO+O Ww910 604 4) A6VW1enS SIMU DNMte vqwIW0 AwA -4 AwA 0r*A A Asp = WaiA ywo vSuAW n lturq xvA mat wA•IpIRpA N Amu WAV 'Jopma pry tM URM %wRaee xis 713,115 e p ] ee ow w m Poo= Tom AWA Uw4 X{60.,4 PWv quDAlmP w my?ip ? 3412. pr nSo?t?'w Wvdon ? I 1+e1U1 "AP-woo 4"40 op-64"M > 'S M4pmw6 wwW Ater V+pA uopaaum Nyoa+ at 1060 New-f m W W AwA'ww?aVwP?q A 1='L ap 6vn?AAgpAq ? y Ware eIP m'PS6pslauleaA pu??tu attnm 2P+ M Syl 1xiv= r noA JW weld noA r q swrn A 7-uW +q ogwwbos oq wA Pwr 'wurroaae wrM 01 Pr11.w aq tool Mp ap P XnKw eta 'pMwd60+ Sq Wm X{6063. Awl "Kp vosq wy Xnmoe AroA mA. A-P Me M way -111-w0 MR "Paw wN W401 ww.'we 11gAW p Dupe 01 NAA w6 W At V?+ Ar W SRI 'Rnoaar 841 to u man n gap +roA W Po+ma4 Off AM to R aqa of " W eugl .IR in ll UwwWae X" US stR eI lA . AMR 1315315^ fllrwwr "M Jet; plgp S a A of prswwr ww; m pa, AW - pM OMJM r wA 4000 u '.A-0 u" eot SW 'oat w-o* V. owVM60i >twpA '6201 o+IP 7sod 'ab+ewp 63112114 'Pe -r4 noA wwnafwwll Am dWpry=4 W oAAe +wA wA Wte+er+le tp AN nM tpW pomp oq mu 1r- ot untzpaRM AqA am v 101dloaW AW!w+oa WA ea1 qua,wMASU9 Myp potPalpnrad Paula IOU .p roA 11 •Rrwaaw J!" Mg=t rasa pup 'MgOq prl'pOyRmwld pe patma'pgaptp weaae luwoor our Pp+W Iprua ^roA AW wp wr.s+ rwA `wKW z wPRrpy +sumtwq Aw M+ppw Aq v- Stop Stop o1 worbW uW noA •P--V +mA 6040 -A N "8 pop.d AV-Aupp ap to pW M o1 "pd (M uww W-WNod.O ,M ,eemlap - Wnpo Aq W AJpw Imut -A'armaae noA 1-113 of •M C*W0Wuav wI Aed w 614^44 el0y1PA Remade A wk on w erawn Avw swA Voped up Aupnp 'Wrwow xwA PauW noA it noA W PrtPWa wi Wnp SAN w,o wi M &*rd p1mv of rwA in popm spa IWuwww sp Sap M Uw,l Mp On SAN WA 'WM+www or# to Ww M W .-Me tot dpiW."- .;I -*--V A+oA 9 ou4t X601 • le wwwP IS .6060 Sy1 newer SI Map " of of OU mP MPPA tol , rmur s ,ou w jo ,o wool of UPP vwP aR o t'S o liv oyod Swto mM P pwwt eql X1511" 'Deed MWi n w Am Aw &j Imp DM pwsn i.iJ ry1 P dal UM MW psMasMm xSax e N WA 1wwaN lrw/• •sN! WAIrsArd PellanY Pus gMrpwAO 'e#l p 7uelersOaV 'V 15615,0 dIMN +noA p AV 60+2 eIR W pnry-roµe o9 M'A aadl+alP oeMll '++eA w PetopeP Apr-r- w uA m wt enld 9eaa+M' Pe,JS 0eM +Yl'A PWq we '-Wq petfw oyl m P-vq 60p.laop to 0-00=4 Am ^151515{11 A+w Mw ShcVVl!?13DV 01130 V 1560 at woulftew ssW a Nw /I* a apep lAum Pb d wmn aloA tD o vP WQ4 3115 W W 'ae•S) D m WP. 'o-t) d '(vuW& O W= M JI 'a 'soWta0 y'pdy'Maow1• wpWtw M Lq OuP- I11-mve Wopsd AvA Aq pawro 15615.0 -{1514 AwA to Ap ., 3460 W w AYA 600uwP LL 'noA w A W WP Ap?•u1Msw aR aqd ) we e) tSSeM " IN IPNM 1 A -0 e, Apo wPWSw Nt W OVIN 0 606.-14 Astu IXe odsaB AwA AM IweN SSM"P JO 101V93No' d "d"a Pau OWA qs? nrR to 111w+4p4 WA W Wesdde (wegld PIVMWW S 10 1600* io IlwaeN+4) o '(Mn 'ow-c) l '(ewPd) d pool M 11 'q 'wow'" pe P Woo M W UdV. ..-M. A.W ..1141 06-m Sed P=Wv. ." all '. ?1 :+V 11 •rWOO-0'WdVll = Am wt - -15 •PpU,rpwP6??M?A'dq V to -11- W.r a aaMurWq AApPM W do pp SAA I swu0rp W-0 P Wterm App an WI wq6 epLL (•UwuOSS mw to &G ga WrwIN 6014 Ppnp4_ wig O Awr W. .W col;of Pei %rN pW Mg) stPWa m RJO P04 A- o nq- P- wM"w Y.we o1 3-153 A s _2, a.u A. PPe 'Ap Wes UwuJD a Wes io satlrleq RopWPq nvAWwu +nan +p auaAVO...? 1.-.RM App.oe+one e41 AtdPtreu sa .'el PoeddV sr11 o-vm. co vow vwwatns "A P IW4 M W WworNr N ,o ZZ oPea 6060 it •q 'powewe Apwsae e6Aap sounN P 11801- aR PA UUPWwrto MR W WAtrq oawPVA Xft e p AM awp'stag App • W DupWw at slip M4WIIAq 4? ,=M PA soa apt FM Awl SSJ 01 'spf M7e9 - M M W to 2460 Aq urr stP W uwRs6ot wawPq AAOp M Mp A dtlPps A4 mPq AeoP wWS aPApsd -M )Co%U Sees. AA.U '(Raw W Mpew o W¦ m eta pwa Wlwlrg Me JqA A) N v >? ?' AMA I G qss jql +W oN IoM" it 'X^6^-11 •>v+?? wea to ooto AM - mp Asp IM wend- t W sa0 A d spU to p atu Wp •»-0015 lryw of ."M Am Ise+apPOe1M Wk-P s IwM1+W Moho .WVAud M AW W ?g w Pw ermMear 4 w Pow .1AAw vPw wino X Wws+w % sp am to 'vr " to .am Anud" /P" mu js Stp Ise 7Wwoxv A P WI l4 N wawgl opop a do M s?M Ske 31 GAPANAwP4Dwmom{ ob Ip6w OWNS som p 6060- -T71 xwA IS -We as wwPop otm App 2441411 Je p1pwW M do PPe eAA 1+ped etp EL P Pt+e 0y, w LL -moues Wa P aelwPq e41 s wlvtoasv ArM Xsltbo fwe +q wW epgwd 601 Afdde wl'Pq+W ?pnq wl 4M •9'41) RfIWOw XM to A+eemee ya-0 P MAIM A11V M OuNappww Agg pwrpwpa 01 WIND Wuw11 •s 'IaaaWa4 AWN 31^-,41 WWI Apq OOSUMV 'Z U-0 AW +q -11-W sotw4l w - Am sw es sou m xPP o1µ vnweM em VD-P --.J 4 ll P"W- I AwwAV.l 'P-? 'Au AW P X-060 wwpmd sR of pslpq oq ?AoP?AP ODUGHIMP UM SWILM NWW gpopsd ArnA ppW 11-1 WOrwr -WP Soucy 10101 , OSnosdaulldrr s MMWrw tee NA 09'04 le 30KOFO 30NVNH N,W 1arl, pop- MgtP Ww+aJ 'NwrD ea0gi rwWTryga.?, •v V -M P -wimp *,% PPds41 {I alg 2.-1%+ Wsp mppM as p1t, Sw ' rt, CU 'liv+ple .IR +ol a o Sou P Xsy oyA P0W W SawPp A1W! 01aw Awl m1 JI uonr '606+., reustr< tAW /1s Asa mA wW wwau "Ll (t -&-p LPW wwpxwwl •.360.0 --M DW-V •q -.N tom M Awl 3ou V -A it u0poo-So Am w, swessi" 4M W po wd go" sU me amyl •Wp Mpop AmmWm - A0A Aq po*- wq at 4 mi lug, 4 Pug 'AAePq evmUNwd my 96154^ MYSa4 ap tlga WUrRmxw %4, .ael+aP9 -W. Pm nM Asd nW 11 wMstP -P. Alas Pee werstPAtd AAw •SUywwq SOP!" rnw •saswpsd Atw W .dstP 33-ow 3.31515^ SA" sZ to PoPod -5 orw+ww ." W. -A VWN 00r0 •v •16.110 -%Ift" V PI.AV el -WJ a O e? Dot Financial difficulties? Your account is over 3o days past due. We can help! Ceap/taloW whars In yw "Hea- • Good credit is important for getting an apartment, a cell phone or even a job. • To avoid risk to your credit rating, call 1-800-955-66oo to use our free Check by Phone service. • If you prefer, simply use the remittance coupon below. • If you have online access, log on to your account and pay now at www.capitalone.com. O 2003 Capital One Services, Inc. Capital One is a federally registered service mark All rights reserved. 041-03D3 CapitalQnea Account S Previous Balance 5585.24 Paymetats Credits and Adjustments 1.00 Transactions $63.47 Finance Charges $10.09 New Balance $658.79 Minimum Amount Due $158.79 Payment Due Date November 15, 2003 Total Credit 11 5500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your servicc To au Cmtemer Rdatiom or to report • loot or stolen card: 1-800-955-7070 Fa free aline aavmn sereia and speeid outemer effen, log on to: v .oapitaloncoom Smd payment. to: Send inq trial ta. Aft: Rcnittuwe Prooming Capital One Savies Capital One Senia• P.O. Box 85147 P.O. Boa 55015 Ri6mond,VA21276 Ri6mond VA27285-5015 Imnortant Account Information Cast your vote on capitelonebowl com to help select the National Mascot of the Year from the 12 Snallsta, and he are to tune in to ABC college football, ESPN, and ESPN2 to see this}ear's mascot commercials This pear a winner will be announced during the Capital One Bowl, which sin on ABC at 1:0*m. ET on January 1st PLATINUM VISA ACCOUNT SEP 16 - OCT 15, 2003 4862-3623-2057-3515 Page 1 of 1 Payments, Credits and Adjustments Transactions 16 SEP OVERLIMIT FEE $29.00 15 OCT PAST DUE FEE 29* 00 15 OCT PAYMENT PROTECTION 1-888-527-6904 5.47 As a valued Capital One customer, you are eligible to receive a free Year-End Summary that recaps your 2003 charges. Please call 1-877-412-3311 before December 12, 2003, to resew your copy. All orders will be processed between January 15 and February 29, 2004. Families in PA EARNING INCOMES UP TO $43,240 per year may be eligible for low-cost or free health care coverage FOR THEIR UNINSURED CHILDREN. If you or someone you know has a child without health insurance, call toll free 1-877-KIDS-NOW for information about the low-cost or free health care coverage programs in PA. You were assessed a past due fee of $29.00 on 10/1512003 because your minimum payment was not received by the due date of 10/15/2003. To avid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pkxessrrewreride/brimportaat information Bdanrc over P";.& C-V511 cat yy!,rdre rdr PR l:Y1AK PURCHASES $619.09 .05425% 19.80% $10.08 CASH $.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19.8091 PLEASE RETURN PORTION BELOW WITH PAYMENT. C votalow, 0000000 0 4862362320573515 15 0658790106000158790 New Balance $658.79 Minimum Amount Due $158.79 Payment Due Date November 15, 2003 Total enclosed $ 71 Account Number. 4862-3623-2057-3575 Pkreprior a.X rdu,m anLwro.aile6mgrrk-minaK-erK"iwL Strut Apr. I Cover Sore ZIP Home Ph- Alumst. Ptaae 9 Pm YAddr- #9028945608401514# MAIL ID NUMBER Capital One Bank MANDI MILLER PO. Box 85147 I I I I I Ioil IIIII IIs I I 177 OAKHILL RD R . ichmond, VA 23276 r CARLISLE PA 17013-8929 m LaLlatllaralrllaaalalltrlLtdlarrllrnllrralLralLrallr,rl n? LtallLaalllattrarlltrlLltrldtLtrrLllrlrJrrrlirrdrll,rl Pkare wiJeyem are»xaJ rtambn on yore rbteE or mosey mdn ntadepayabk to CapitaJOneBan.E and mail in the rnelored emaelopc r i? aal? L If e W pipsdY trtiM?sn koi ¦ ' = uwaxtim If you do b. Aesheha Finarnoa t7waa. T athJert m + P"ce padod r fan tba dr0 e(eba "sass traracthn h=-ad to stet celerfder day ofd. as a ad rot pay ra'N0a your up?iWl=rs= Tiia name that you mry ¦ ¦ Pay dr on" New Br do ? r Mots a te. Maiarf Five Grp-. yaw atswn r rBMaEm toW FifIAMCE CHAhO omW hwnce carrppea rsaJt pedode tre(q h for rho pwatt hen M 60.80 m bnod m des pudra ae td. Tanrprry Noa. lot F1 dpht mparolt ossoo any or 2. A b?Yw¦p DYy a. IkrW s. iktancs UheMa h teksdn C. It an Code O prymral, F (1400. 1.10010 r u P"ho. UBOR Reprload MamNN appsan on tba imm of yaw otauonem maxi m the pedode ratan) tM pdode nms and cerraaoandra ANMIAL {'FACENfAOE AATBS m¦v eha maps trrowapThe aly dafd0aed 10 you. Trroo Crnarn0eo VA ba affeetlw a. d¦y of your =I peeled 4. Asswnsd of late, Ovriak WW RWattd fhymrd Feu. You aecotdo wet be queued no mesa ran two of rte ma Noted bam the oemr Opeg any M" p0dod. tNda the tomr¦ Of yaw Cn"mar ¦Prmrom( hw rs¦srw tba dent 10 wrw -r not to +apr arty fps VNlhao donor notle0atlan 10 ou vans"[ wahkg -1 dnt to aasep tM dome or Wdlar n ¦ later time. 6. Yaw Aeerat. M • menn6arrdp M do,. Nomdothe the front id ads 1N0 ratem0 am two wa m you mated w t m 30 deri dots You to .vTo mombarnp M) donor m 0. end o1 dr 1Nnyasy period. 6. R You CI.. Your A-urC You Can nagnaat to dap yyoauwr ¦txa¦n by eaMip our Customer Aslardwo Oap¦rOrnan. You nut dulroy yo" crest 4m1s1 rd sew's'[ scot" drelu, resod M pnauhalxd bWNp, ¦nd .eau wkb:=, you do rot pnamwhW wa wW CoMder RE of • darae yaw atrrrda0en m raoparn yCttr •rsa¦n. Addtl . Your aecaas win not ba dped tons Yet =V81 prune you owe M iWmft arty toonamok yes Mw atsladzod, Snones chuff", pest do ma, overirt fe*A= rrrrd p¦yrrom lea, cash adwnee feu and •ny feu aaasaad 1a yaw account You an ugnrri6ls . rasa amo"p vdatbar ray appar do you acntan at V. tine yyoauu ragtwt m dos the ¦eeaxd or they en kaurod affb0agwn m yap regal to dodo the ¦on"s. Thh may rawh N charp0? ¦drg do your accent after you baw your aeeourc If It ha akoo* bean dosed. For efumpi., If you aMalead ¦ puolrp from • nwdrm rd we rauiw dr traaaalen hem rote nhadwtt a0r yaw ;.-oust Ih•0 bear Mopd, Y+m ¦oea¦d bast ba rpprrd, ra ataaad of tM w? ba addW m yaw acceun, rd pu wr be for psyow If tMn is a owroentap fee it Your aafaun, tM - V.: corsinre to be darasd, m ee moan[ pemdaW by la until the "coo"t' bs7rra has boon Pad in M as dokad Wow. 7. IlaYra Ya" A- tY- nod a aceoun nano[ be cad N cen+rahn Wh any kao.at Pandang 8. " Moak. oak. so About FJarlaria prat Lbrrvanlan. Whp you aralydxs w attar to pmNds a duckfrom yaw r p¦ymal ook I youtmake • orrtiro us hfomtadon eleetmrdc Md twaafer ham your bank ataarnt or m Pr - tlr dos p === w NfamatNn ft.; iced vanrar, Mae rosy be wMrdrOww from your bank ¦onnas p son u Lae sans Ny wa reealw yav P+Y+rm. and you wa rot rodw Your dank beck horn you Msndr inoauslorh. 81WN0 RK3HTS SUMMARY (N Cap Of Eners Or Ousatiane About Y" 810 If Infapstlan do s you this your bN N wfrg, r It you road more uarraerdo a bR, wdm to u do+ a•p¦nu slam p son p podble at the ¦ wtea for irtgriria d- do the front of tads suunam. W. rmrt (tear flan you ro Mtar ern a0 6ya afar wo ¦em you dote Aran bN do wlddh dots error > prahlam appprod. Val wen cal sun AMerrnar Rol¦darr r¦¦Wsr, huf doira p nr1 rot aura rat o! 1 w std etlm, a 1 aaer4 ' of th0 error and an mgradat, H poealOh, 9=V0=Pr. n h do door; r 11 ysu nod Nn 1M hen you an urnrrs -bad. Yw do rw law m ply any auroras N gaordo whs. wa aro N`wtlpaMa h, loot you +W m p¦y tla Pam of yaw tlR art an rot In gandan wa Y?w lepoi you YpaN yaa ausaUm ne assn[ n or mks am seam m enact tM Man You Masson. S,t Spend Rule For CroM Card Pumhasso If you haw a problem with ra gWity o1 prapa2A. art Ydu vrWh a prod[ card law tried N teNh m carted cote problem with the mamluM, you may the ar phe?w rrtote dgld cal m pay tan remaidrq ssrvha. You hew tads amain dodo y or proteerlon adY? what dw purdrao? docks was non Uun -60.00 and 1M purtlrp vss made N Y+" bane .tam r vdthN 100 rotes o1 your maig addrpa. 1.11%e own or ePr+m fba ftardhrnt, or if w meNed You tba adwrda be fr ri pprreeppssnnyy ar plriCa, all purdapa ReeuwtraW?ar to?sfpnaae?dcarapa of purdup.l t Dodo not 4RAfy to certa"rur ana-craff pad accounts i Dap rot apply to ernbeae noo C adX cant Ktamto CWtr Qa a4Pate MamaYan WIVM' prolock : as as • a www, cem. CedW Ono h a v r0dht0fad aaMce mark of GrtN •. midmun gr- pedod of r wrap- a+ay warhw hw sa eowrod by tNa sutenrrd, era rob th- ? p¦ to d M d faad+r+ •id otlrr 'N B l e' N to each sapnam•nd eW arty WNn nta or cream (R the eode N a un an tlr fpm et hhi N ew a ra , Y Nodoe for psvmap brow, . pp atotamed raid to 'Bdance Ram To, we aho W rd e d N t b l ed by V. rtmn wtanrtt of p0dod pr CaW nurses m es erae s traa arty up rwaa aps a o of udt aq?wa.1 TM. gives u V. defy brrae of each u dA braces for sad, A the ro tth yp. d,e mul a y ?p e ems. ? y! 4 NQ e t "'A ai rapbar of day- N ra ®ea pedod TNa u Ms oraectiora wtkh •n not eheraga dWy bal•rwa of each as,. a+seasad /Mare etonas i) 3. Meal MrorsaPO Rraaa IAPR1. fen or 2) fmm tlr'd-b tba a. The todo 'Aroual Parcemaaa Rata' may appur a our Account or ) fofm the APR' an dw had of 1N9 statemem. ant bMtp AdadaasY, 1 It. If 1M code P (PdreN, L (:iino. UBOR), C ICeNecate of SNarnce 0 prwNtr Deposit), of S (S.Itlread P= appesm on the from of yWPs carniara to aobnre to this sundown notd to to pedoac "taut. the e rahpsld baurtce h paid N M. rate and ==A faarAL PEACBJFAO RA k b 1 owe 1Nanoo Chat ,even if ro indremd an ra ienn of may wry m•y are•aa ar daare+ae lood on fM-fared idle", •. loud in the Win Salt warrnt d++ig nom, b" rid ./errrat t+h+ its rn•rgln prodady aadaad m yvu eah lMprd arneme dap" Thep dwrpea Wf ho ofhedw on Ar /rat My o1 yaw +lF++rn of yaw A¢aaN. Eaa!na period aworal by yaw padodc natarrwn snag iced we the e dfrerahC i cram UAt O wa be yaw aceoutt. xrPa. We rmrve the ace rthsrpp for array dvon W+Amdy dadosed m Vou. At tba oM of each day data dr hlWg oaAal, w apply des dhiy Parbde rte for oadh ++O++K er Then at dio wm tar d¦a?ytOWaaa of aadh the root. o iba and of M potlatt we add tip the raar/u of Urp a s11 a h N m ardw dor at L"" L Prwn N*V& at ra mhllA 6dthe rr1m ?an oedh a"I Rrnartce dwrp Tor yaw acceud. To Pet 1h" balrae bar pct d or .ch W Y+rfr ad and SM rweW tWS the ad achy dwp ulodama dean -4- M(a ter tlhr ssQ,nm. We Then Wtraa arty peymsro a adu poamd p of ant dayaz' aro X.. m tart ++Vrr+rk TMr dv00 to the a". dopy balance %:.h 0gnwe of yap arearn. Hawes, If you tlno Boras .lard[ on yaw pnvlaa aeterront N (or if you raw balmoe wp x019 or • toed[ ararn0, row trarr¦etlar wHdf prat fe vote Drrdnaee or ap0olr dolly w rg bWraMnwY e 0 M W +dd Ns doya N?dhs?C"rrd hirnp ryds. To?Wadw vow mW arnaras dwp0, year avaraps defy breras W des dray peMBo ram ad dr nmhr of d0p N y* bill * Palod. D. m macaw on a dMy bar0, dwa may ba e Wkft variance boavmon this carps o' Idatlort sad the moan or b. If the Cods Z a N yga0p np aaend ? w imm of No raNmad =__"==P_ q /' To,'we mtitlplythe 8716S Important Notice: Your payment will be credited to your account as of the date we receive it, provided you send the bottom portion of this statement and your check in the enclosed remittance envelope, and your payment is received in our processing center by 3 p.m. Payments addressed to our Virginia or Georgia processing center must be received on a business day by 3:00 p.m. ET. Payments addressed to our Washington processing center must be received on a business day by 3:00 p.m. PT. Please allow at least five (5) business days for postal delivery. Payments received by us at any other location or in another form may not be credited the same day we receive them. Our business days are Monday through Saturday, excluding holidays. Please do not use staples, paper clips, etc. when preparing your payment. CapitalOne • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. ® 2003 Capital Ono Services, Inc. Capital Ono Is a ledsrally registered service mark. AN rights reserved. 002 002.0803 CapiftICW Account S Previous Balance $658.79 Payments, Credits and Adjustments $8525 Transactions $3436 Finance Charges $1022 New Balance $618.12 Minimum Amount Due $118.12 Payment Due Date December 15, 2003 Total Credit Line M Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To all Cmtomer R& ions or to report.lost w stolen w&- 1-800-955-7070 por free online aeaaunt eWiee and epedal outomer offal, log on to: w .cepiukne.eom send payment. to: Beadingairinto: Attn: Remittance Procnsing Capmd One S tIicn Capinl One Seniae P.O. Box 85147 P.O. Box 85015 Richmond, VA 23276 Ridimond, VA 23265-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 OCT 16 - NOV 15, 2003 Page 1 of 1 Payments, Credits and Adjustments 1 16 OCT PAYMENT RECEIVED - THANK YOU $85.25- Transactions 2 16 OCT OVERLIMIT FEE $29.00 3 15 NOV PAYMENT PROTECTION 1-888-S27-6904 5.36 As a valued Capital One customer, you are eligible to receive a free Year-End Summary tbat recaps your 2003 charges. Please call 1-877-412-3311 before December 12, 2003, to reserve your copy. All orders will be processed between January 15 and February 29, 2004. Finance Charges Pkwe ra reverie A&* in pormat information Bd .an Beach a 'e &d* role APR CHARGE PURCHASES $607.46 .054254 19AA $1012 CASH S.00 .05425% 19.8096 $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. C-SPIM10 • 0000000 0 4862362320573515 15 0618120085250118124 New Balance $618.12 Minimum Amount Due $118.12 Payment Due Date December 15, 2003 Total enclosed $ Account Number. 4962-3623-2057-3515 Pkmrprmt_rv err. -,b' ,-e..c1e6.q.Ark.-.rM,.ru"_.E Saeee C y Suu ZIP Home Phone Altemte Phone e FmulAdd- #9032045608401517# MAIL ID NUMBER Capital One Bank ° MANDI MILLER P.O. Box 85147 ltlnlnllu?ullr?rt? 177 oA10iILL RD Richmond, VA 23276 in CARLISLE PA 17013-8929 ri lu?t?n??nt?t?lnrltllallutllurl?utllutllutllusllutl ? lutlllutllluuul?tt?ltlultlt?uulsllt?u?ut??utltllul Pare uriteyour astonnt number on your Duct or money order rmadepayable to Capitd OwBam.F and mail im tba sndx d e Av pe. r S a? 1>? b nkirmso ance sWed of DOOM tramama, mw spedm Ptrdmr rd row odmr dmpaa If you qy v total 'New Oda me', in AnnucSorm to a asdu. (It t accordance wYb tlr hporterc Notice for ps"Wft bobw, etemmem neon ad In One for it m be eledhW by you rrtd eranme A ehLtn« mry u coda dre. TMro Y ro Vaoa qdW m eaM. adv.rma of each eeq?ro ad pedal tnanrema h sdddaa hhen b ro ya- Pa. esp?wio• limn on any trwectim If you ,b rat qy tM told 'New eepmam 4or M i od M 1 b. Aa y FSherm s ails. Trarmsetlarr vdtidh aro not dl Weds petlod dmrpe aub?eet m • aro scared Amrroe 1) 3. Arwml fmm the dam usrm ecdon or 2) from the dam the off tus a. Tlr talon 'Nn n o e d Aecaa e ecd xa to Var or ftwn the ) b 'APR* art to c . L, pwloc V. da r day of the ate W AdAtImMy, WV b. If Ow code P i . if p)!alur dd rot pay ri 'raw Bdrra fiom iN person DpoJt). a S __ amaa Dadad h hd, Ikhetae dherpr COlakl.m m seen= to 1N. emtamam ymr urpW EYvmo uM the ur4 Md bdW Is pad N fun. rwa and Dom agape defy hW- fa the yrhu r daumrtt, we uw the if ya a marl each day, add any tmw raeMw and aWWat past f f Nd s h aomha r inn an 1 rom o e e Poe To; we dw . rw ad mrWe co h ri meb tea r do dopy tmlaas or each m be d d d the bate - for sxh d d utpyy b ri l d eooan 7 1? 1 an t y ou d d Thb i ri . d"N m o . p w. w e maN n.. b e p umme a. Nodee Ram* may app., as WWI. LHIM, C (GnHkate of dectm m your error .HUmroha exero oy mw, near i ,mint N sal x defamd abo ram M any W ktar.et a wt wn aanot ro gembWp b pl.ak ComreraleIL When p .yrr.ap, you maln w'.01 ehlrr roar admdc m ma . ormtknm v five bank seamr a m r a 1yvrRanm.W. Whorl wa yaa amok m maw an abcroNe IaY M wMhdrawn morn yw bark msaro rit you may eta owe pilar.ee dmryr, swn if You (my ri adn Nnv BMrma Ydeaoed an the fray of you std n by tw rmtc etatom-t cooks dab, but dd rot do r for the pmlam rood.. I1rVMd fira s dmrps. are added to tM appte?N aegrrom of you Amvad. t o. Mh' Fbmnss Q.?ye. Fa tad. -u plod tlmt Yatr 8;0 M w¦gqeeect? m a fhvae cmrye, ¦ miNmun tool pNaiNCE GMigE of 00.60 wN be Ntpard. If the t«M fYmrae dm ft. dr ?oYeado. of tar pWode ms w is hr done 10 60, - wi mAtract that aroma learn. the W.6O mYhkman ad the dflarrae wit be hMd m ri "dmw .sprmm of aomuit. td. Taapaay fteitMid. N Fi.rsa amps. We mmow the dtyort to not aver arty or i Sn.roe dales for any awn blYnp psdod. 2. Awraps D.pyr palrms INNr?p New FuMm.rl. a. Rrmrot dmas I a as W by mddD,k the cIW btlrhea of each rpnahc of yar seoar.t (s.¢. wh adwras, pudrr, pedal tmsfsr, anted apdM pudmr) pWV paYde ramW dent tw been you At dm end of sod. day ri Wcrq wMd we +DWY ¢a dMV gdode mm for may "O==&7 may khabar a deter. based an tr fond N TM Witl Swa Jemna?( Plus the mardn dmdoaed m you TMr tlrgee up be w an ri Srtt Gy of Yar Wft gtmd cowrod by yar pedode amtamvd a." k the macro ..smeary. Md July ad Oaaber. c. If the code O IParl, F (-too. IlOR) «O (3yno. LlpOlt Repdosd ManWyq +pq?n on ri reveal of Yam aut-d rmm m the geode mmw IM psdodc raw adevrrpondro ANNUAL PHa?IIrAfiE AAT? m:4. wry rhda haars a lessor head stated Nder, .=: h TM WY Streot JourL plu 1M mope proNoWy dedowd m pu Tlmr Wrgr help ho aHocrw on ri Sm daV of Yom dphp peMd each month 4. Anrrr. "a of Lays Owrmrdt rd Rs"a d Doyen Far. Your Dun tap be .a.eped ro mom then two a the mr P.ad Mn.1 Dear dabhp cry blprhp psdod. lMd.r ri arms of yw enmtonha aPaaawt. vw nrrw ri dpN m wad or nn to arsr srry 1sr wAtlhaa aler notlllcatlan to tMtdom walvNp oa ddn to a.rr the rims OF ahnpar n a Y1« done secant r soon r the eahm day vn recdw par gprn, rd you WN rot rmeiw your drek beck fnm yahr filaraJM Ndodon. BILLING RIaM SUMMARY (h Case OI 6wro Or Okrdvr. Abe You BRD It you tlihk yea bN h waaW, «H ya rota moro inlaarhion m a venmacdm «up, wdm u w m am. Mwt x ran x gsdMa a tM add- fa Naddr slmw. «. to fi«d ei Ws natarm. We rmwt Imtt fiaro you ro faw tthrt d0dap efi« wa sent you ri 4m bN on hMddh ri aror a praman aphgered. Va don eaH om Qrtamtr RdHlam ma bw, but dobq r WY rot pprora.aavhroa year ddn. h Yam Niter, dw u ri klbvdrp htoegadord Voa caste NW aceoum msrdw, rho dWar arnara et arpted aria, a de.edption of tbo enor and •n 4::W ay H gwpa, of taw yw hdYw "m I. an senora 11 you rrW mom hfamnlan, a derdptlan of the ham you aro rarhw about. VrY rat haw m pay shy smart N ghmstlan adds wo an k_- lpaGq h, bu you am aril oblq m Pov ri qoa of vas that an rot N Wrdon won pu Nwstlrte Pmsdon, we earvmi aspmaht of yar aceaaK m m tl.Yy Waros of salt :,D:mw Then at ri ed of ri MNnW Perbd,' add up ri taedm of tMr elegy tsldsdorr m amw n yw 6. ram Aerud. If mm?.hslaldp hs appeam ontfm from of thb autanan, you have 30 Nil tram the date ttie state mt was mdNd 1o you to . capon yw x dolr.pmm a ulr e any scion m = rim amaad ya awtlon. pedodo tk.ame Wqt f« orh.eprnm. =:M .p the nala from earn omw n ri PMadc =WD avoid gyinp the in or to haw such fas eroded to yw i1 you eanhcM you a or to . Duda'Na psdW, ya wy ;.t Spay! RW For Cmdt Cam P«dmeaa = . flnahu dhape for To Wet Cher bderms for sad. aa(snem of ytar aooant, " mite ri eontln- to hens yw seem wHhar Imvba m qy the mambsMip has. To maned yar .aahaq, you meat if Va h a problom % 1ha qny of prpsnya %ft rtmoea amt you pmrJmsW tMth a rodt& bMarhea fir sad. eepment ad add aan11yy row trrmac c- notNy W by ralinp oa Outan.r Wla0aru DsDaMhent ' Mw tnNd h 9eod Lhh m cereal tlm ad any Decode =%= tmlOattW on the pmWam dare bafaraa br We Ihen ath[raet vly N Mil Yl U* ri ad Y pa W&.4 I" matllervp tea) il dm sd of tw Adrtydey plod. msrdmm' you may hw. ri ddht rot m qy ar ram.kdnp amour. dhm m the progrty ar asMor Va low tN@ gymanro «aapu Postal r of tlrt day ttmt aro aRoraood S. H Yeu Chom rwr Aseeud. Ya cart raQse m leas . Dpa^ Wy tNmn 1M puclmrr pry w.. roes than m dhn aeQtrrsrr. Tlds pivr v the aoperam My otlerhw for sad. esprmra of you mnmud H yak pMd rho INwtvar your anxant by rpira our tlmiama RWUarr Ya treat deevoy your erect eardW ad DepiNnad 860.00 rd flea putrJhar wr made h Vom Ihans Hale or . , New BMao Mmvwh m Vu pnsvYa aannmu in Al (a . .awn ar:ctr afmdn uncd sp prsaMmdzW bMnp Mlee of pW malkq adder. 0/ we awn a = oo H Vou row bMrms wr ten a • end[ rannwe), row tearmecdar whidt Poo m ea had.e.e a aprW , , and tsar car aeoara. If ya do rot lined Dnanlmd: h111ra arnnparmm. von wi6 ean.ider mattltaM, a ff teas roofed cast &I t . da faf ilmprpady a coAces aM ptMar p y euchre aaperea aro not added m riydopy biobraea. We tmk.rts ri swaps d?W belahm addNO J ri dop ber of y bals the um b neee to sdmr ad dMdrh th co , nadP1 of a dmae yea eWmd:adan to ropan your LnM sawn. Addtlampy, par atxarrt tap na ha tlred ou Ad da aowe w hdud aN a w am M a W am se of pmaher.) cowad as un ber is sign W antmtrr[ a brat?orh of pear rarmnibsr is elpt M eorrcpadahea. p s y m p e the dap h the Curter: bgkp ofde. To falala0a you toad Ik.aoe tlw e MN ap awa e dr baM b dm y ry na V aulhodzaedd,, tm m=P you lava A dinar, Pen due tar ovetWNt ter man far rohrthed a Ca h Wt t aoO° not •ppty m eormuma ran-cell( card •eeaNS p , P y p y y tltlly psdedc ram rd by Ur numbW of dap h tM bia , p y . s . adwrae fWa and anY M 1 1. arerad u y" Y Does ^°f apply to buMr+a -.0 eW •eeamts Decd. Du. m mcdra on a daily brb, p=ro may be a ap(Pe wdams bsev.een 1Ne ealWSrYn ad ri anmue of asset. Yw aro repo 0 for dam :mama wfmlher they gpaar m pa eeeaan tt ri == ona+dorh privacy protsNm: ate as a4PoNd MM lklarhr dwps searpy eroa.sd a It ri cam Z « N o man on ri fi=t o1 tNs netemaq dor tM sawn or tMy am Nwrad to ar rs mn m car ri accaart TNa ma natal h t at w Ca}riyY rgn Y WUM OtN IS a S esM mark of Cphd ce ' il rohd m 'pelage Ram AoopW To: ws mdtlply tlm c p . y chases apps.rba an you smart after you hew All r a Oem FkwdM Colpor.Lat s ros 2003 awreee data bolster a soda serum by tnwr rnaoNv raaratel lM aaahnk to be costa or the reooerr o1 CMFM ora 01LOtEAK 116405 Ighartad NoWo: Yam gymam vela a second m arrahrn r of ri Gm we tecMw It, provided ya Dad ri bottom patlm of tN. ataamem ad your chick N ri arhdred rarmaraa amNoq, and car ppynhem h raoalved In w proesaNp eemer by 3 pm. P?ymar addrowW m w Vhpkda a Ooorda proredrq «ma rmwt be n«Iwd on a bualr.re dry by 3:00 p.m. Ef. PaYmana addmeed m au Wasthhpmrh prohaka aorta meat M meNwd m a bwbmr Gy by 3:00 P.m. PT. Plere :pow in Yon five (6) buimr Gil for p dWvery. Paphana rooNwd by lie at ary otMr bea0m w n.- lMr form may not be aodesd t w same GY wa ncMw tMm. Our bud- dap am Mvday 7NOUph SauW y az txkV hdi4p. Phew do trot ur httapNt, Papa dips. nc. wtmn pmpr(np Yom gymem. Cap"One° 002 • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. O 2003 Capital One Services. Inc. Capital One Is a Iederalty registered service mark. All rights reserved. 002.0803 CapitalCW Account S Previous Balance $618.12 Payments, Credits and Adjustments $.00 Transactions $63.76 Finance Charges $10.16 New Balance $692.04 Minimum Amount Due $192.04 Payment Due Date January 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourmrvice To uB Cwtomer Relstione err to repul a lint or stolen a" 1-800-955-7070 For free online account serrioe and special aw"ner offer, lot on tv wws:nprtaloneeom Send payments te, Seed imquicies to: Att.- Remittance Procneing Capital One Services capital One Ser im P.O. Box 85147 P.O. Bin 55015 Riehmond, VA 23276 Ri<Lmond, VA 23285-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 NOV 16 - DEC 15, 2003 Page 1 of 1 Payments, Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this statement. If you have already made your payment, please accept our thanks. Transactions 1 15 DEC OVERLIMIT FEE $29.00 2 15 DEC PAST DUE FEE 29.00 3 is DEC PAYMENT PROTECTION 1-888-527-6904 5.76 Save money on interest, every day. Transfer your higher-interest-rate oak card and loan balances to your Capital One card. You an save more money, spend lees time paying all those separate bills and enjoy seeing one payment actually make a difference on the balances you transfer. You can transfer almost any type of credit card or loan balance - as long as it has an account number. So call our Transfer Specialists anytime, toll free, at 1-800-955-7070 to start saving! You were assessed a pie due fee of $29.00 on 12/1512003 because your minimum payment was not received by the due date of 12/15/2003. To avoid this fee in the futttre, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Plme foe rewit J/de j$r inttartantt tafOraeGrian b BaleRK Me I C- P WEE : R ..car PURCHASES 8623.97 .05425% 19.809E 810.16 CASH 8.00 .05425% 19.80% 8.00 ANNUAL PERCENTAGE RATE applied this period 19.80% T PLEASE RETURN PORTION BELOW WITH PAYMENT. T capitEdow• 0000000 0 4862362320573515 15 0692040085250192042 New Balance $692.04 Minimum Amount Due $192.04 Payment Due Date January 15, 2004 Total enclosed $ Account Number 4862-3623-2057-3515 Capital One Bank P.O. BOX 85147 111611111111111111 [111 Richmond, VA 23276 11 tItIttIItnItII111 111111 1111111111111111111e11111 11111 1111 t1 M.mrprbee.ai!',ydl..r erL ro..:leMyrrh/wr.ei,yN erbLri uric So-se Apr. Cq Sine 2e Home Phm Alienate Phase • 11.4Addma !1? #9035045608401514# MAIL ID NUMBER MANDI MILLER 1 177 OARHILL RD 1 o trrenwas CARLISLE PA 17013-8929 Pkare wireyaa aacmnt nrmba om yav eber.E w money order axadtpayJk to Capital OneBami and mail in the endured emsrlofe. rim r O M a 1. Held 70 AVw A fetrNe rwfie. t a. Oreee Hied. YOU VA hw a mkittttan gram period of 25 veep vdOrotu Wrrra drrys on new pndteetl, nnv belrtcs uwhn, = aped. pudratl and'h tatter Wr fitl H yW wY Your mot '!bur 6Yrtos'. In acc«daros vddt the brtporurtt Nodes for wymra bebw, ed h rift fa k m be eredkd by your rnar datertternt de fiap.there. TThere Is. n orate r, P Period -le talftntedr n any traracvon if you do rot PW the taut! 'Now It wiiy Finstae chrYe• Ttarwcrlons vdidt aro rot en8)ect m s Pea paid en aeasred firnrtoo dterpe 11 from th dam of tln trsrrsctfan « 21 freer the doe the trarecdon h proaaad m you Acatrtt a 3) from to firs a iandar day of the arrrrn biYnY psrlod Addtinelly, {f Von rid not wY the 'New Befence from tho Previan diWp psrid h fit, firtarta dtaro s continue m seanno m yaw unpaid balance tarty to utPdd belarta h paid in fill. TNa mew that you m•y atlfi ev v firterica tdMrptl, won it You PW tti erdro New DaWtce Indicated n the koM of rte dotaso for the vkkr rrrarlt. NVg IMertcodeks?- aro anldsd m the rgnat of your Account t c. aekrkrastn FLterttl j=. Fat each bYgro period tNk often of Otto aet the favence wtN be t d. rTiyd a net w kMa firr?it?srage @s rw to MW Qtwr wrefii C 2. A. Rrtarta e the asptwtt of par aearrn to dr drily t ch eepman. TTnert et the end of One bWng the nrle of ter ddoeNfiyyTfaerda6tlar m amw n ntWta from .-Welt to at " card Mara tlnerfia her yoour aocaun. To pot th deny bdrtoe fa eerh aeortrtt of van arrann, the eke th Wdnirq wymaw a aura paned tl «md fo Wt for each w esp of ?wM tr the gip ynne rnad o of your ecepA Flo New Salrta dnovm n your Pw. m If par nsvv bdrnae per rut er • n trorreatiorte tlvdidt pod to par prdt ry.N,w oat .rove sl t alolw the peera avers arts ge AW w laslaves the bt bdrrae toteatlta and dvfArc the eta a erode IH the coda N apprn n th from «O etatantaN t.M m'BNanco Ram Applied To,' we Mtlao rite of each TN. !nor d m dote in daily M rtes a ch n tld ageare.) a 7:11 ua daily before" e1 t each n Tbayen wdod.nd ddNds mu eatl arty updd the 6Mnp pdo4 TNad we u the veep runs. n h a ewy Wtarta o1 each sapnnt. 3, Mr Th. wl farm 'Howl e Percentage Rao' may appear "A ore a. 'APR' an rite from o/ dis staterrram. b. If the code P (Prime), l t3+no. L)DOlil, C IConficate of Dopoatt), or S IRrtkeard Prfinel apron on. 1. of tNS statement near to the palede ratspd, line oedodc rates and AMR)AL PERCBi 1% RATES nay wry Z-..d-ll sndm y inces r or decrease basil on the awg Mon, as turd in The Wai Street Jounnaf. pea the =:" odstloeod to you. Urs 1m day of p« TressNrmtpaa WNW on being d := W yw wdodc etanrrnan ending M ire mnif Jewry, Apd, .keyy ad October. c. If the code D (Prkne), F (t LIBOR) or O (3-mo. le roar MoaNA=, rs n tM?kooARsrmkd odf ey W and a hdeerssr Wad on r Hard llin pleNprlby dried W you TfnM dWlgea vAl be etfsciw an fie 1r day of your EBNrq period each manuL 4. Assarnart of Ian, Ovwf * and R maned == ar. Yar ecaus vAN M arerad n men then far Noted hero that Dear during any bNWO wild Undo the tem. of par euetenrur eperrtsm, pea ntlnw do dglrt to vWlw at not to awn rty fir Wthoutrotifiatlen to W Ihcut vrolNnp our dgM to asrw can or abnfiar at I iner Urns. 5. Yav Aesaer. If • membaaNp me apprro n the trot of tHa tutsmam, you hw 30 dap lrorrt rite dam tNe:su rnent vtr mafied a you to avdd wyko the fsa a m hew suds tr arodtd to pu If you caned your acaotan. Dudroaur rids Peiai. You maY enaen to tar Yar amaun vdOt hWO m wY th mstttarWp lie. Te erred vow account, pu mud notify a by calling cur Qntanr Relations Department ad y pro NNW Bdrta' N firfi leas r j the memWRM La) pda m th end of th VeItyday period. Q H You Close Yea Asr.d. You cart rert m ripe yam account by ==.C;== wortl Vou card(s) and omwtl aaatl dad., = afi preadnedxd bfiWto, ad ape q your rceuu. If You do not canal rprroallptphal:a hGrq a m vWroaopartdydoeurt amount AddtlerWy, von outran VA era W dosed .tor you wv afi noun. veer owe a btdudrtQ any tnrracriens yrI Itew aWndxad, tktartce dteoa, plot der fatl, owrNmh mtl, repansd wYnni err, cent account tees aril arty other err asewan m your account You an rtlparicra for thw arrroCrra eardrer trey apprr n par amour at the lift you re4twt 10 ripe th aocaatt a they an Incurred red atdeprem m your rogrttlt to dw th a m cosy rrnlt o chrw 601)(1,1111113 on war aocerrtt aver you haw in For otmnnple, amwtt If t Iw ==c=. f you autlnAxd a pad we recdve do verreetlen from the machent after your amotar Iw been oktesd, Your r aoeerak vdN be teopatsd, tlr arrant of the dtaoe vA h addve m your actor, H rhos h a rd ypwU per be -rvitble is -=ft mrrtbsrerrtp foe ,or par .man, tla foe vdN arrkrar to be chm#W, on to snort wmd[ted by law, until Ute 7. =Y=A.=== h Nx a dsard hboow t gwn paNcarrot uteat In , n vA . W rsretectio tvMh arter e y Internet tWtp 8. Nsthe Abort Fisebarie Cheek C-elan. provide • dtsdk as peprrtt, you anahake tr richer m rr electronic fund d r* par riles![ m make electronic traonie fin trrahr from your bank account r or or t to pr e" tlr psyetan tl • dtsclk tnrnocdat Wftn vro rr hmnnstien from you d.ak tO make n eiocttonfc hard trartefer, fidda may be widtdratvn hem your bank Btratn tl eon tl th ante daY Nor rsaiw par popper, w% you A rot receive you dlock Gok I, Yo+ IbtarrJd itsdurtlart. BIWNO RIOWS SUMMARY (h Case Of FRova Or OuaeUan About Your BE) It you thkk you MI Y vrao, or H you rod more Intoatedan on a vaneetisn a bill, velm w,:- a sawrne drat as teen tl paefEN at the eddrw for kpiltl dtowt on to from of riley eswe nor. We runt flan Iwar Yv/itlt ou ns lea Yttlafi0prohlrrraltpearod. d afer pea n youth ltd hiN n the anon caVou tan ran 0111 f]rearlter Rdeiar matter, but =%= your dgl ti puaa !erect, Otw mMrW par rrmse ad aau note, th dollar atsorat of th otrpeded emu, a description of the enter ad ur separtlan, H padlM, etww you bdhve them ie n era; auaro t Hyou rod rrrae men You rot h to • ow to a of th Itrn yo ahaut. Yau de pay any amwp h Ails ea w kivsUOeirq h, bur[ you an eW o Yd to pabyt ytehaetIg?am of yar_ tlf tlrt aro rte kt g110atio11. YYe 1te par Otmiert, we thegl regal y0a M deNllQrt or ta any aeUm 10 CONeat the arrant you 9utldort. i,t Spend Rde For Credit Card Purdtrtl ufity of property a If you hw • prohlan Ath 1%1* aervkros the pu hw tried bt You h • eredt card arnd fahh m cams the proNrn vAth rite mardtam, Veu may hw tiro dpltt rot to pay the ra is amaan due n th poparty a teas you haw iH protaetln oily vtlwk tlr ptrdtw pdt» vas mom the !50.00 ad tlr purtlrer per made in you her erne a wiWn 100 nga of your 1nalbtp add/eK Rt pea ovtt a .pram _ .6. of at he matltrn,praopHutvat mdbd youth putcha an owned no order M arktoutt a IocaCfarnso purchase.) Row romaatber m s{pt am mmepadance. t Doti not apply to consu rrer n vcilf cad scrods i Doors rot apply to business Awm ,odt sad accents privacy protectin: w our red service mark of Capital her rwrwd. a 2003 01LOIBAK == muturo n a ary rrr, mere may r Crps bettueert thY aleClstlort ad the anws of b. I. heoade T a N ipnas n fiat Of IN* -sutra near to yBdro Ram nP T0, vvs mdtply rho W. 11055S Nprtrn Nsiee: You wyrrm vA W credmd m accaat tl of tin eau per reodw n, Provides Yav sad the bottom gorier of the etatrnem ad your duck h th ndord radttana ernelape, and yourpayrnem b roedre0 nl err Roaaktp Orrmr by 3 Rm. Papymrerr .akeww m our vlr?da «O.orpl. pawdrtp eater rm,d b. e.odwd n. awrttl. dy by 3:00p.m. ET. Paymame adinesrA m err Wadiort proadro ans. rmwt be nealvd n • Duebww daY by 3:00 pm. PT. Plow aiow n !sect fur (5) budtnw Mp 1or postal ddwry. Payrrtrm naivd by a n try aver loatlan « h .miter tam may not W taerfited Ape arm dry vn roodw them. Our bu6bwtl Clap w ktartday tlratdr S+mfdeY. ardvdnN hdGys. Phatl do not tae trades pspar der. em. vlwn pnpetko You wNrrn. wttn you a«d ua a dtadkW, You aWtodxo tae m mob a artstnns ehelrade vrrNr Mbh from Ymr ak?Ntodxi w io masks a d?iakgsol?? ?Th?h ?n u tM tdtsck a wwrntroadkv« iubto ? bNgrtp cYde .urn H scut by eomarr dr. n vw cuter Rocetl 7M vr.mr, Yw 041 Financial difficulties? Your account is over 3o days past due. PLATINUM VISA ACCOUNT 4862-3623-2057-3515 We can help! • Good credit is important for getting an apartment, a cell phone or even a job. • To avoid risk to your credit rating, call 1-800-955-66oo to use our free Check by Phone service. • If you prefer, simply use the remittance coupon below. as If you have online access, log on to your account and pay now at www.capitalone.com. O 20M Capital One Services. Inc. Capital One is a lederelly registered service mark. All rights reserved. 041-0303 CapitalOne• Account S Previous Balance ;692.04 Payments, Credits and Adjustments ;.00 Tnnsactions ;64.42 Finance Charges ;1223 New Balance ;768.69 Minimum Amount Due ;268.69 Payment Due Date February 14, 2004 Total Credit Line ;500 Total Available Credit ;.00 Credit Line for Cash 5500 Available Credit for Cash ;.00 Atyourservice To all Customer Relations or to report a tat or states card: 1-800-955-7070 For fix online ao.Wm xrrica and speeW ow tatr.96%, log on to: t. cspinlone.eom Send paymenh to: Send inquires to: Attn: RemittanceProcening Capital One Semen C•Pinl One Senior P.O. Bea 85147 P.O. Box 85015 Ridmond, VA 23276 Rithmond, VA 27285-5015 CapltalQyw• whars in your waII90- DEC 16, 2003 -JAN 1S, 2004 Page 1 of 1 Payments, Credits and Adjustments Transactions 1 16 DEC OVERLIMIT FEE ;29.00 2 15 JAN PAST DUE FEE 29.00 3 15 JAN PAYMENT PROTECTION 1-888-527-6904 6.42 You were assessed a past due fee of $29.00 on 01/1512004 berattse your minimum payment was not received by the due date of 01/15/2004. To avoid this fee in the fume, we recommend that you allow at least 7 busutess days for your payment to reach Capital One. Finance Charges Plewe roe rewre rids for imforlsvrt information Ed .fir Pe.i.I 'Vprr do. .er PURCHASPS 8726.93 .05425% 19mu 81121 CASH 8.00 .05425% 19.80% 5.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. Caplta1Cw 0000000 0 4862362320573515 15 0768690085250268694 New Balance ;768.69 Minimum Amount Due ;268.69 Payment Doe Date February14, 2004 Total enclosed ; Accou cat Number. 4862-3623-2057-3S15 son Apt s aw sw.a ZIP Homo Plum Alternate Phoa As EmailAddrws #9001645608401511# MAIL ID NUMBER Capital One Sank MANDI MILLER P.O. Box 85147 11111111tu11111111111 rv 177 OAKHILL RD Richmond, VA 23276 H assesses CARLISLE PA 17013-8929 111 11111 Pleats r .tey-amount a.n.ber on yac,W or --y ordn madepayab6e to Qys;W 0- B-1 and nail in the rndared enurlope. P&aepwwwr ?s73r em.&., w.aJ.da?ynerba,rrfi."W -R-A,..t r S Z !Pew To Avald A FMse Chrgs. a. Gass Paled. Vast wN how • mkimtm grow pedd of 25 dsp whew MMr? dw2o an ?!: ,? blahce tawfio: row tiPsrJal ='a if you pay yar total •Nsw Babnae•, in etxord. "" the fmpertrht Natlw fa M1 '. and In tine for H to W eredmd by you rout slemnhene dadq dam. These Y no grace porlod on cash advartdes and special «wfom. in edddo, them Y no grace Pend m any tranYCtlm if you do rot pay the toms 'New b. Aeonrihp Fkhaus Choose. Tram-d- vAic h am not aA)oet to e 9raw pabd ero aasossed fienw dharye 11 3. been the due of the trrrectlm a 2) ban the date the toomemcdon Is Processed to van Acmnt a 3) from the first calendar deV of de arrsre higit9 Podac, AdddmWy, b. If you rid rot MV the •New Bdanw =0%=to Mlellw charges war w10eN balerhae IIYN to unsold belanw Is odd in hdl. one. To obtain the &mape dally balance for the ?Yq Pedad cowrod by the Maroon, Wa take the DWnYnY 6a4noa of aedt eepnap each day, add any new tranaaetlgle to each agnate and edArect any pe?mwns a eradm. IH of. cads N e es. en 1M rant of: statement nazi to Malonea Role AApepdc To,• we aI- of MCI arty tnpald lrheroe dw0s khtltudd n the balance 01 Ydt YTpt nmax.) This yvw u the Idogy 6Wrbe of each W for each for the bill p P=Nthe by the raanba of days In to billing period This gives a the Tlq mere that you mop M owe Mtalw durgY, own if may e you pay the amble NW goleroo khdnmd on der from of m the yair carman by the rout stetartau clop dam, has: did Jaarw rot do so for fro pMA- made. tapW fkenoe sh.'W These am adhd m do emdo s so mein, of you Aaoutt. atYep ti e. hihkraae Firers dwpa. Fa grit p- dot M the nand m me t ". [ yI d. Tanpera lie rory RtlMlon any a r AN dye: mpab[dessge arty M Mono 2. a. Rnart Daly Balms fiuaktia Nov a, Aitsdoe shame is ealasatd 6v mri awe a mrram c. bs%pomd. If the M ro d eeeohss. ?m?r eccam If it has afraedy bent t I - For example, If you aWndzad a purdrY from a mntlnnt ell we mcalw the traeaedon from the merdwhr afar you tha motes: of the hee?,eepdpel?your eouutt wl? 6e rooponed, nternbertrtp fm Aar yotr aoe. go fee=vi corants, m W ch m fro exmm permitted by low, wall to stxottnt Wlrne bee been Mid In IW Y dolled ahow. 7. Llelro Yw Aamue.'ll cad a accan camot be aced n wrshOCnlon orW ell, Hemet gsnbliq sly batoroa of each sogmont. !vets Rom IAPR). food et h S. Ntriss Aae Ftsaberds ptook CarhvonhYn Vythan you a Po may appear as Wti V a doe' = q yes m a a ddrr eo it of she the ststana the hard ham n. ake to o um hlmtden Imm yme check rehab • o n?drns e P Prime), L (3-mo. LIBOR). C (Cordlum of rn, electronic food tnrefsr hom yea bank account nt t ar a to a a IBanicerd Pdrrte) appeam at the from of teem next m t eri dc t w th i i =-h-== srtere rarhaertion. tMtart ws b o p a [s e , od c e Per ANUAL PEACBdTAOE RATES k b d an yar dheelk m sub ah elaetdordc led trw*W, herds may be wlWwawn from yolr bank l In'. o ase nod nc. a. d awxsas as soon as is erne dry m resolve your a rd you wig rot rec" Vern tluck beck from fro ma gin previaely dYclpesd to va` va+r """'°I M W aline rgss nit wan On fat 4y of your ? B ng ,who .ladvuarY Md..Mly ayn Oua6ar• WD Mel F If who 11Som e O A3 ILLING 1 Cam OI Firom OrMQwdar Abaci Yar M It thk k fill b H . r -me. , pdiosd hlorMlriN m on to lad of your you h your wrong, a you rhmd moro Intornudon o • tanoaetlan a 611, vudte m w on a next m der Meade ralew to c tame separate alaet Y Ya1 Y Meade at der address fee ?p?drq ANNIAL P61CBIfAGE T'C9 may nqulMe dw n an to from of the storminess. We new I ty arudmaN Yrawe of deaaeY Weed dm tta hear flan Pear no Ymr 1Mn g0 dd?aya afar xa oral you do foal, Y food h TM WiY Sweat dara+uG pie fat t" to edict fro error a pnmlan appssred You can e. We rear- the in. margin DdwlaWy, disci I to WL Tram c hangm catt oe Cetenur Balaton dumber, but doing m w9 not nettles; fa any Yvan wm be sIlaepw w the Met dry of you 61Mng peril pa yar dynes in yar letuy yes w der lFmWp cash marts. bmatat your name and atoanl nurMSr, the dater el. 4. Aassaanwh! of Late, Wain and RMntad Payvuee Fur. ameue of de aapaeud error, • daecripolan a1 de error e dairy Vow ocomm vA be assessed no more then turn e1 dr few ad an aplaYden, H perlhle, elvt1hy you be"" them la 4, nth Noted hue that acar during any M" period. Under the an offer, or if you gird more pdYnnlary a description of AN Vt w.. lease of Yerxr manner agreement, caw meerve to dye m the Han yw am wain about. You do not haw Is pay any t has booo nY Wa1w or nm m aussa any tees vwlwgrip notification to o i h al N steam k h y t estion wAi e o h, but you " as nve x q fof oadh . m r g t to assames > age a m ar u a Yla p W p am so kt w r e q?pt?h . canner . Is v he ? 6 ta ilor you r a talc shy action to V vro add rip sppeam m t e from of this "mom, you hew 30 amowd you quwdmh. u a from rhos matted ro you to ring to deco of" to atta rip do avdd pa*V the fee or to hew . fY erodtd to you t,t Special Ik/e For Credit Card Hachome at petfode ONyy 6al?ad?hos o bs e a if" rt" Your arrant. Dwkq she peril, you may contra tot yaw accawr WAWA having to pay the f al l I T l e H you hew a preNan vft rho quaMy of property or p r q t radeecdorr mam rsn h p nt. o cance Yaw mcaa , Va ncdly a by calling ow Cttstaner Relataa .4=_ mrvldae that yvsr vdlh • eosdt cad ad yes hav° tried n tehh m cort t ~ wide the d* Pmvloe ad Pay your New Balerhw• l M Intl Wrq the is pay msrdhw. Yau may hew tlr right not io pay the remaining met shy tam alocatd manheralYp lo) DMH m top ad o1 ms rimy-day Mdod 6. H you Cleo Pew Aowas. Yw can mean to dam amawM dhre an the properly or aervkaa. You law No ry R W l V ally hot- If ou eid Uo yar awowrt by eattiq oar f]rotomar Relatlere oe ronam You m t de r t dit dw d y v Y a an I gutlwe pY*two teem tan Dro ea 160.00 and the ptxdhsse ypa made N yar homy amto or y o tint h fki Aa pe . roy you e s cre ur an aeeamt aeeem checks umal sN preuAadzd hitting Wthil 100 MIY of your ru-- addessa. Of We own or ws), now pedal , , and went bring yes aewrae. If you do alt caned DrYUMA2ad kANrig amngernYd, ws WN wnalhbl operate 1M madhare, or 11 v el mailed yes to adwNermm for the property a aN purcJww eowad roperdm of amoud b of phrdhamJ 6alarhcae. We Y the dopy reeaipt of a charge your authorization to reo pen Your ec0atmt. AddtlanslY, war aocant wW as ha tlaad oce, n R e qm mnhauhWr to doh all corroapahMhes. h nawrhbsr of h hang you pay aN nnasu you owe a NrJtrtMq: any ds ? a ? he r pw Does not apply to cone---fir card accounts t tense dh e due le , ova tmlt lm,mhxrad Myt f sc a udh In the burg adwnu tam and arty otlrr far ssssgsd to yea S foss rot appyy m boalnas rPeYJa?r cad accounts e may W a e amars of aeootnt. VPe am respaeNSe 1. tam arnawns h I.ther they appear o yea stxrotae a the pme pyehuu repeat m d =OF* nppadts inlamederh Privacy praecdom we err cc?q *t dy at www orw em I natrment ote top tteeotse a they am Yhcurrd aleeo0uodht to you mgose to does to account. This may resit In dN s l .N . . MOOK rid epees (era rk of N a R ? tyrhe charges appssmq an Voa acco" after yes have I r" or the mopor*so of 3 m rig 0 ha hci rho Carps P]I dQm remnved 1003 CWW One O1LOLDAK Q to cep h the arwt both cyde. To Orhaew dwrge ar avera e d ?j , y g dotty periods am add der minbse of O Ddod dr m dandrp Y a Yy opals N Might between Iftis o a d It. If the wde Z o N appasm on the trot 'Bd R A l T , V roe[ as ahw ea pp we d 0. 1212OS M eeo eeahtas to thrmm at we to edge for accahnt. To get to eyeach , and am natt of wv secant, aawwes tam t fd Odic I charge, coludeved? I o . We two of 1M[ darho sap arews. Ibvwaaedtrrx? EM es vh*h Post to voter gatelghwe or krportart Ns1iw: Pear gibs there the rooalw h, provldd yqu cad the Dothan pendah of thk tristanas and you duck n tM arhdoad W Y woalvd kh ow poegakq comer Fry 3 p.m. Pa rrara addnsYd to oa Vlryna a Ogrgla proegskq eats man W reollwd o a bus4aw Gy remitlahw erhvMape4"t by 3:00 ??Ptarnr?tEaTnsP0dawd m w Waohkgadh pmwaokq napes met De an a bwkaw day ay 3:00 pm. PT. Pbw tlow m boat tw (B) hrwMw dap lr petal IhoNdata. PNaw do ss >n?r?e PsPer doe, OwlanhPmMrkq Pear MMywkt WMn duYSagd kris i duekw, Yq nnorize a minal?oa aMopi-Wnee?ctrone?trarNrdsWi,t WW dzi w t ?mal?ka a?dtaryoot? ?TNbadke awkq?iha?ch edf<, a proper der h?otwha?ih. ? ? awn H cart lay someaw ribs. It we carat pmoaw der /roller, You Capital oW 002 • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. C 2003 Capital One Services, inc. Capital One Is a federally registered sarvk:e mark. All rights reserved. 002-0803 CapitaICW Account Previous Balance $768.69 Payments, Credits and Adjustments S1S0.00 Transactions 534.76 Finance Charges $12.22 New Balance $665.67 Minimum Amount Due $165.67 Payment Due Date March 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To nIl 0a tame<Rdstiom -to report a to t -.W- -i 1-800-955-7070 For free online aotount savior and special customer offers, lop on to: waw.npealone..rn Seed paymans to: Said kquirin to: Attn: Remittance Pro 4n; capital One Savior Capinl one Serviou P.O. Box 85147 P.O. Box 85015 Richmond, VA 23276 Ri6mond, VA 21225-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 JAN 16 - FEB 15, 2004 Page 1 of 1 Payments, Credits and Adjustments 1 31 JAN DIRECT DEBIT PAYMENT $150.00- Transactions 2 16 JAN OVERLIMIT FEE $29.00 3 15 FEB PAYMENT PROTECTION 1-888-527-6904 5.76 'Important Notice'You were mailed an Important Notice Of A Change In Terms in your February 2004 statement or were se at one in a letter from Capital One in February. If you have any questions, please call the customer service number on the back of your card. Lmportant Account Information This February Capital One is in the movies! Watch Ebert & Roeper to see their top movie picks and visit EbertandRoeper.ty to we how you can get involved and learn more about Roger Ebert's 6th Annual Overlooked Film Festival. Finance Charges PlsmsiarrowrstiAs*ivIlowlext inforasa on Bal.sarture Paiadu r WEE .ypro" rah R PURCHASES $726.48 .05425% 19.80% $12.21 CASH 6.00 .05425% 19.80% 6.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT. COPLftlo • 0000000 0 4862362320573515 15 0665670150000165675 New Balance (665.67 Minimum Amount Due $165.67 Payment Due Date Much 15, 2004 Total enclosed $ Account Number. 4862-3623-2057-3515 P@mrprdrfara6V.1*,a auL:rrweeild,.q.kkar sararNa -M.4 imi Street Apt 4 City Sore ZIP Homo Phree Altem:te Thom ???fff #9004645608401518# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 I I III I I I I I ° 177 OAKHILL RD to tnutttt m ? Richmond, VA 23276 CARLISLE PA 17013-8929 Ittltlttllltlltlltteltllttllttellettllltllllttllrlrllrttlltttl IIIIIIIIIJIll".11 III, Iloilo lull loll 111111 1111111111111111111 Few- Pkxetariteyoscarrnrrntnwnkrmyorecheat:o,m a order esadepayabletoCapita!OneBan!andmai!intheeadarrdem+elope. r ta?ssr a 8 O 1. How To Avoid A Rmamaa dope, to. laraee pared. You rA haw a nnntnsan grace period of psrbdc rats. To obtain to average daily balance for the dllYq 1p ded oove tad by this statement ve uke the you acoaft H it its already been dead For example, If Yr aWndZed a padre ham a madwd and we 26 days vvktwr fnrxe drrye m row pureeaw, row baWeo trrrlen row tlY d d tl b+grsahg balance of each segment sarjm day. add my n e w tl h b d mcalve die trerraalat from the mooha t aher yoor , sps pa rra a row o nr coWe Uf You Pay Year tow 'Now Balaoa% N scrxrrlenhcs with air kn ewcat NWw for s maw below tramae ar eac ? ar ?t ? to sgnae an r tract eery pat t a cmditt !If tM male fl apps?n m to Aom et ho ...,am rate m'Bal na N u A K d T : Y most" has heat ahead, year tomud WO be o opmed, ::=of 0: charge wil be added to your 11 aaxur. W t i p y , and In Woe for It to be cmdnd by your etere etawners a e pp s o we en retract my trpold frwros dtarga krAtded In tit beoros ?? o payment. M m. Is a manrrtp fee far year secret, the be will mrsinue closing date. Thos Is no gr- pedal an cash adva coo and s N addition them o no nco auded morealers, of sash asptaaM.) This piles us the MY baWns of each so roall Then Wo add as AN tM droll baWacoo br each m bs dtsapad, m the ? pearnitual by ow, umi the aemarr balrtcs h b id N f ll d h d b t rs , g l you do not pry the tom 'New g . p .groom for this bake pa1o0 ad di by alts otal as een pa e n a ove. u as 7 Ud n Yon Ao- M Yoa can a account can not be balerhoe.' comber w days N tits WMrq pedal Thin si- u the . il . used N convection with eery IM-w gambling b. Aeertirg FNensa Chins. Trsnactkn vAhkh aro not a6lset to a g+c+ period n avowed frhsnhce charge 11 het h1My Wlnhea of each segeem. 3. Mad paraerdaga Rte fAPRI. vareacdom tl. NeNa Abed Eoaaade tlret Oerwsnien. When pu from the data of to transaction a 2) from the data the a. Tit tam 'ArvsW Peru u r 9. Rao' may appear as pteWO a check a paytrhat, you aalwke ear shier te trroacdon is processsd to you Acm ent a 3) from the APFr on the hart of INe stwamam. - Nfamdm hate Veer citric to Make a one-tlmo first calendar day of to amaa b" oedod. Addidamsfy, ' b. It 1h code P Wdme), L (3-ree. 1)DUR1, C (Cenfirato of elowuntie lied trre it from year bank acco n or to if you did not pay the New Bdrtm iron the Prwlra b In RA har e M to t Deposit), or S Mwtkcan PWnN alpaca an tha from of t N a h i di V d i process the payment an a dmaek tyre embn When ws f ? , ? c g s m rsa acc us o r a y a paid e a o e per o c rrtsp), r pe ot c ermmtsnnood I* t ear In ormation from year chock to Make an electronic hind tweeter awn ear bank o T his mean tht you my so m w Rt charge s, wm it maay very quartsily admy atcm.a «d.a based , s yy ama so atom am #0 so n a den ra you pay the anus New Byrn Indicated m the Tram of m de stated bull-, as fend N TAe Wile Srroar payment, and Y. uifl not -.a- year check back from ymr statement W do nett stawrrrs doaFp date, but rid t do f t vA c Un id fi d Jame; plus tit m fgi pp?avsoa dladosed to you. Th d df d w n year Mharhdal mdntm. no as or o pa us, ma h. pa nance am added m tlo appEeaNs peed of your Amato en orpaa v h Nedw a 1M Lst day of your b period oownd by you p dodic wtaman ending BILLING RKIHTS SUMMARY 'te. bfirinsr ffNrew Cdrnga. r« each bang period that ear acrxart b cr am n a On- ch a mYl - N 1M menhir Janory, App. JNyy and October. c It the code D Wmr) F (1- UBOW O (3- (N Gr Of Finn Or Modems Abou year Will II l kt t R I If y -, teal RfL4NCE A6E of W.60 will be Ingneed M the W e nsdak from do a 6 ado of ear . ee. m. , or LIBOR RapAmd =th 0 on tlo from of yaw tatem t t to th d l eal d t l d 4= you I t t you ? s weon g, or you need more Inlomudan on a transaction or bill wells to w on a o l e pp == ry c n y (aH le Ise the 30 60, we will satrem dot s en net e pa a e m o ra a o e 1 and oanaoahdre ANNUAL PER A13E pa c AATtHm+y sytan a wt as eon ono pa at the address for ingadda Nowh on do from of this strtread We mull among from tit 40.60 MInIm . and to dl(omes wag be wry nmrdfy amd mry kheaaa a dacnaa based on the . hear hen You no lacer than BO We aMa vn you the billed to the pudna seprtam[ of aem. t' d. Taaaperary Redutia in Flnrhw tlurge. W. macaw de owed Ndfees, a land N TM Will SWO Jame(, past the Margin pntimaly da9esed to you. The donpea firs) bN m wHeh to acre a pddam gpesnd You con can ear Customer Ral+den nmbsr, but doing a w/ll nice dymt to not area any or all Meta dorya for ate. given pealed ban will be aHeedve an the fort day w your billing period sad momh prusrw ysur ddnts. In year oiler, oM us the fdlewim i b g h h d d ll g 2. Awes DMy Bslrua IYhNndiro New Pudrwl. m . 4. Aaarnrtt of Lab, Dmft* rd Rasrnd =%d a. n rma am ywr awns an accord n m o, t e o ar ream of Ih sun pecleal saw, a domerpNa of the error a. Rnhxe charge Is calaland 6y tnutlplyfng to dally Yow acment wN be assoos d no more than ew and an andmaden, N possible, of WvNahyy you below them Is balenm of each segment of your amour (s.g., rash thr a d hers tot occur during any billing pealed. Under to an error a If yet real tan Maaatl I a description of edwm, phadhsaa, special transfer, and tnpedai ponemo) by de oerrto".1 rp daily peodie rau(N that Ice heen pmdrady dboowd o yak, At the end of each day drkhp tams of your customer egnaanam wen nsarve the night to we- or non m awes eny fens wither M« notteadm to w/dout wNWhp oat right to anew dr ms or Nm6ar On ham you an rsnne about. You do cot haw to pay cry . wNe we aro Ntasinrw h, bur you anon U= m sal pay Ih pears of year bN(that am not the bW V period we apply the dell padode me for each =.V" ?M d. bolmoo at each at a leW time. 6. Year Ate= If a nwnberWp fee = N gAMOML we Inv estiar year gusedon, ws cavot dNnhgawn a tab ay aedm to ccocl the Then at tit ad of t "ho prod, tve add asp appears an the from of INs statement, you hew 30 == rrsdon. the her I of tea dollycoloulationsto amw at your psripde Sm char e for each se nom wo add as the data been the dam tale stater ad was MAW to you to avoid a kt the tea or to haw suc fr dit d m g ge p earls from sash oopmee m amw w tit pa+i psriodo p y g h cre e you It you anal your scram. DAM tlis period, you may l, f Special Ws For Crust Coed Purchases finance dwse forWu axon. To got to daily balance for esc h rgteN of our axrar m eke do be ewrh catWoes to Loss you aeeon wfe1M having to pay the f c To membershi a l a m t If you have a prehlem with to quality of progeny a y , g g balance tar each wgaeK a d add rraryy row ttreaoelar p o c nce your maa , you mus notify w by caring our gwoma Relations Depamnent ' servlaa you pueclh! ouf with a caedl and and you have trod ti good tale to cord Ih problem with the sari arry frmahes damp Wdarsd an to psvfona day's fen tw asgrwt. We tlen eWVm s poynnena or crada passed an d that my that a.=. and pay your Now Balance N Ace fstadmdng the mrnboertp /w) por to she and of the thirty day period. B. N Y. Case You AesasM. You ran raps to elan mertlwt, you may have to eight not to pay the NneaInfrq mount dr on theprapeny Of aMeea. You Mw this ll t ti f to tea sagrwat Two glove w tit separate, daily baWxe for each ss rwt of our m Ho If id th yyeaarr account by eaip ass Customer RNatlme 0 n V d d d d a y r pmrMhm. was coon than pro ec on 460.00 0 and tr podea was roads in year home state a p y a cos wever, you a e New balance down on year pmvlaar susearwt N k/(a ape mrt. ag cowl o.., V. en l ca (s) an amwd scar chocks eared d preftow , Wing v"In100 mid of your maiq addnsa. (11 we owm or If yaw now balawe was zam or a exadc awn), row trarneetlana which pace to yaw putler or apodal , . and ear w=r acootrn. If you do not eancal PMMAbodmd angrrMe we will consider operate to madam, or if we mailed you the adVadaemrt 1a 1h prepay a MINaa at purchases psder segmrMS am not added o the doily balances. We e•kuob qns: rago a.W bg= by adding d to defy % , receipt of a charge year amdroMzatlen to ?eapn Vacua accooM. Additaeny, yu acaotrn will net 6s ndesed am mvsnd npsdw o1 amen a domw o/ prdese.l mhr to Rea mme sign all mmapandarxs. balrnoea to(phrr and di .9, ,V to rte by the Maribor w dr dells N to arrenM b cycle. To ealontone year mid coma you wr all •mann you ow. w Ndrang: achy trmsactiae wu haw authorized, Mwtea dhsrpw, pest t nos ea ayAN ro oarwnr mmrredE and .emau Mmsrta dh+e'Oe. rtsitlply year avmage dally bolos by do deny rsa and ply dne number of days h the bnFq D di due fees, overiedl foar metarved payment has, act advrtm tea ale eery alw l+a awrad to you t !Jost ra apply to 6uaLteat non.nw6t cad saeounia ps us to rout rhp an e daily bale, awe cosy be a sfyt verWtrs hetween ate eaktleam ale the smart of account. You are rwpaeels for ttor emama whether they appear an Year rteud at the Wee you request to r4W*rts Manatlm privacy Prmoaon: sac our Mores dorpa acvrEy areaad b It the code Z or N a ears on lit from of No newna t dose to scooters or they an Incurred WAWoq M to ou re uest to doss t c nt Thi ft I w wow. mm. C+WW One Is + lodmilly registered service mark of Capital . pp nett to 'Sale- two Appfed To: we mndply the y q o a cou . s may mu n ocouu ah« you haw 0,0 I ?ai Corpaatan AN d¢n toserwd a 2003 .gR doly balance -- f ==W== AK 14400S R Peas do ntot wr stadia, paper dr, ace. vMen prepaehhp Yehr PaYmam. YRma you nerd w a dtsckW, you atrtlta@e w m male a ae4hn Neetror}e trsM debi[ from your aWedte w io mob a tl?isrgof+w?t ?Th?le +? ?a pagdt? t?k ? ?ttr? duebhg ?.gntlnp cyW awn N dart by aamean Nse. If we cnvmot prmaos to vamdsr, you 027 Access your account online ... Register today at www.capitatone.com. With Capital One• online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: _a Pay your bill online -3 Check your balance and available credit - View your statement Plus, take advantage of other special offers developed especially for you! CIapiifalQM• w"lla in your wallatY- see reverse for details > Capimlow" PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account Sttmmaty Payments, Credits and Adjustments 027-0402 FEB 16 - MAR 15, 2004 Page 1 of 1 Previous Balance 5665.67 1 23 FEB DIRECT DEBIT PAYMENT $150.00- Payments, Credits and Adjustments $208.00 2 23M PAST DUE FEE CREDIT 29.00- Transactions $8.34 3 23 FEB OVERLIMIT FEE CREDIT 29.00- Finance Charges $8.09 New Balance $474.10 Minimum Amount Due $14.00 Payment Due Date April 15, 2004 Transactions 4 0l MAR BLOCKBUSTER VIDEO #"902 CARLISLE PA 5 15 MAR PAYMENT PROTECTION 1-888-527-6904 Total Credit Line $500 Families in PA EARNING INCOMES UP TO $43,240 per ru maybe eligible for low-cost or free Total Available Credit $25.90 health care coverage FOR THEIR UNINSURED CHILDREN. If you or someone you know has a Credit Line for Cash $500 child without health illsarance, call toll free 1-877-KIDS-NOW for information about the low-wst Available Credit for Cash $25.90 or free health are coverage Programs in PA. At your service To all Customer Relations a to report a tat or stolen w& 1-800-955-7070 For free online aeteWat -ioe and spend outomer effem leg on tw www.npitdollnnm Smdpoyaaemat. Send kqyid. i. Attn: Remittoaft Processing Capital OneSuricn C.AW0..Serrieel P.O. But 85147 P.O. Bo: 85015 Richmond, VA =6 Richmond. VA 23285-5015 $4.23 4.11 Important Account Information This month you will receim your 2004 Guide To Benefits, which sets forth all the additional benefits and services you may be eligible to receive this yea. These benefits and services supersede any benefits and services provided in your 2003 Guide To Benefits or other additional benefits and services Previously communicated to you. Please read and retain for your records. Finance Charges wt Pkwera reoerrerids for ix9sowantt i ai(mlrn ionn Baf.rcrner ] ] ti Perialw ?t CHARGE .3hefvlA, .? PURCHASES $514.25 .054251A 19A0% $8.09 CASH S.00 .05425% 19.80% S.00 ANNUAL PERCENTAGE RATE applied this period 19.80% m N ? PLYEASE RETURN PORTION BELOW WITH PAYMENT. C--"~O W 0000000 0 4862362320573515 15 0474100150000014007 New Balance $474.10 Minimum Amount Dale $14.00 Payment Due Date April 15, 2004 Total enclosed $ Account Number. 48624623-2057-3515 Capital One Bank P.O. Box 85147 III1111111111111111111 Richmond, VA 23276 1111111111111 Isllrlllllllllll llll11 III pill llllllllllllllllllll P&aupriats.J'syaJirrr.rL r-oaJd,.nrnhbarw;lyHwe.N.cF nrk sarek Art + Cup Sear OP Home Pdoa Aborats Pbae • E..aAddres #9007645608401515# MAIL ID NUMBER MANDI MILLER N 177 OAKHILL RD CARLISLE PA 17013-8929 N 11111I1111IIIIIIll 1111Ill IIIIIIIIIIIIIIIIIIIloll 111111lllllnl SEEM Please vriteyo m-st number myorocb=tse or money order madep9mble to C#iW OwBmA andmail in themdwedenvd r. Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. Email address:????????????????????????????????? Pkasepdht dearly In black or blue Ink, Youraddress should indude an "®"sign and cannot confaln any blankspaccL A t"should haw he own space. Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parenttlepi/privacy.shtml. CeW2 Capital One Services, Inc. Capital One is a federally registered service mark AN rights reserved. NNNNga a? N? aNNaaNw aa? eila? ?w 8 O cc r N I'll. areas Period. You Wu haw a minimum Weca period of 25 dap without fro ma dr!q• on now puneat, row trlata trarofsnatrroVawurapedY modus and rave oiler d"Ve' in so owywidpu fits Irnpatant Hadoe for below, arhd h time I. it m be oredted by your ro aalemmd mry ded amt.rTahrebe eis . ro H a!drds itionp, edroad re a iscaro sh Ohes dvaplre:eria od trauaectlcnm if you do rot paV tM toW 'lbw b. A*wubV Ftnare Ch.". Transactions weddh aro not afmmtlme dam ofUs?swclima-a jdfron tM da? Nsl ) traraNon is procea•ed to gar Account or 3) ham the Runt calendar day of air arrrerht 6eaup psdod. AdrlaiorrOy, ifpyerul did rot pay the 'Now aatk n from its prM*%= WM pooled N M, fine, a tinges mmBee to accrus, to your ulpold blase u d the upod behouts, is paid In M. TNa memo that you mW dg ova Maude triopa, awn if you pay to etlso Naw aYartOS kNated m the fpm of your statement by do hied statement dealing dam, tit rid not do m for to poevlou s mamh Urpod troupe charges am added m air appt?? t Fa j each ach of gar . c. aerrkreen Faherhr tlrsga NhMq parted dod dot s mou t from to X0.50 ont * n as and the diffew will be burl to the pudrm segment Of Vow acwtM ve to t d. Teruparay Radrd en In Finer m Charge. We remo right to nett6asam any W of lirones dwpas for any Biwa 2. Awsgsq = Woe furtive Now rVdwssl. a. R- we tiara is calulated 6v mdtdMm to daily of we we =of gar ?tak?o de beplnWng r each aagiitertt and add any now travesties aro is tnaaa Wrpa WdMtod on to previous ma for that agreed. We tun subtract my or ersdu pored as of that day tat am allocated Imam This pima w the separate daily balece eginart of you' aooouht. However, N yea the has elhowh m gar prsvias eatemah[ In (a balance was zmo or a malt amount), row the aye in am anetyyhaiqryW. To eeodw your wud the daily pechoagro'ia m and uftlp W ter ? of 1. the 6 0 period. Due o roMrq on a dally IsYa, dtMmM maybe e ought vaddence betwomi this Calculation and the amour of b. It tie atls 7 or N ppoaw m mho from of trice matmnon roam 9date Rae AppNd TO?wo mudply Ce Nv bd^dnq Ware of aarh seginern am ay, aaa any - tea"dwN te mrh ant, and red aroa or trade. at the cede N appatn m V. 1mm of Wa aatemmd ned m'aWnee Role To; moo aim wmma arty uipeid firharhoe dupe tithe Islaroe of "Ch monad.) This dvaa us the daily haiaroe of each rammmr or Gs s in the nary pemo. Ime gives w fro averag? tloty balehca dIAPeaRt.h -gram". 3. Arced MeaYye 11mr a. The term 'the from Annul pewemage Rate' may appear as 'APR' on of tea atatamanl b. If the code P !Primal, L (3-me. UDOR), C (Certificate of from Deposit), mn (nom Is Bank card pro oappears c, the "d this ter rata and ?aspgNr? ANNUAL PFACB(rA(iE MTES may wry queue ready and may ineram or deeraa Gaea m the tuned rmdoaa. apfraevce in The watl zVot Joumai, Them dP? the vhw 6reefectlw m disclosed 10 Y yam IiM4q Padod aownd M, Pedodo summon sting lo de mmalr JrerN, Apg Jaiy anti October. e. If tiros eta D prktr), F (1rno. LIDOR) err 6 (3•mo. ODOR Repriced h1adNN steam an the from of d yea atemamled to thr adede ma W. dw badodo rat" ire Moult pre"ry asusamo to you. h ram ammgea mom be of - m to amt day of Yam eNisg period Vast 4. A maw LW, Oiwiudt eal Raenod PWmwt Fwd. Hoed here that occas dhrrp mW bluing peded. Unto r the - tams of yw amwner apaanan, we mourive the =110. Waive OF let te Nana are lace YdthmomR notlw l waivbq w right to aromas same or ohm., s at ¦ ma Mr. 6. Yam Aewrat. If a n..*eraldp fee 71=41.h6=0t trice datemem, you Mw 30 such wa era to You to avoid paylnp the your fes Aa to haw to haw su:h mss emdted to you If you goo cancel You cearht Duhnrh0lNs p•riad, you may tadmna to tae your.11111 welhat having W pay to mamMnsldp 1N. To ca ical your account, yea mum ratify to by caging our Custom Ralatlae Department and y eisvr Baiate' In M (m duoli g the mamb rap tN) prior to Us eM of do thl"Y padw 8. N Ya" "a" Yee Assert Vau ee rerpew m der yyoaur aeewht by edlop cur Crmarr Ralatlorr Dpanmad. Ya must dummy par cmdt card(s) and acceed sera drelu, canal Al prea silocdied bump, and tar u"W account. If you do net cartel preauthodred mmosmordsra tsI oopaenWpMfur recelpt of a chime y aahod on to status. AddtleWy, Vat Measure wM mat ba elNed until you pay ail immortal you ows u Includbmp: my varos2 Ya totorw eutradzed, ==r rive is, ewdisdt , rerr- erred to Y eo-? tar -d arhyr ollrr ter eaeesed to w axud. Y. em reaparrde far t~- emoaae weather to to dayy On==1 n the tbas Ysu request d.. toro untrtred subsequent to Your roghnNt m do" to account. This may may result how in Cr Mrpea ??ppppppalblp m Yet eYGml aNtr y0Y few rld.w r M N,rw,l nr fM rrmNm ni If you awertred a purchase from a merdwa and we recdw the transaction from the merdure after your accourt has boat dosed, Your *comot WN be rwpm the rrmunt of the dsrgo AN Im added to your eacemd, adym We be regards for payment. If taro is e menhharddp fee for gar arrant :the fee w0 ca drum m b dsrmd ro ds omn pemstmd y law, vd4 As atraurt bdrra Imo lover Paid ot M erbe dohsd above. 7. ?Y Yau Asud. with cad «aoeam be arp uOOdhltrhecrlon with any kremat gambling transactions. S. [odes Abort Dleatrarte Claret CarMreiw Vylhonh you greeds a duck m payment, yea +uhalr w slurs m t w u ormadon }mm gar your m make • or to electrode Mped tnarha fpm m gar bank a?" or Led, rmatlon hem your efrek to masks m alxtmde ltnd trader, Ards may be wdtdrawnl from your balk account as scam a the Wits day wo receive your ymd =?_ hot receive your dsek beck from SIWNO PRWM SUMMARY (In Gm Of rase Or Cluesdere About Yar &N) 11 = thMk yo r hill is vrrmq, or If you noel more Inbmatm On a trarmtm a bill, mods to a m t sheort as sman as Erma shown an to trad?s atita$W"A. We norm hear t a you ro later than 80 ddaays after we Wr you the fird to moor a pcat w Cwrmw Reladona nurta, but doing as Will not Bite-rmaterx gar moms aM ascend ntnibsr, 11r ddW amount of the suspected ener, • damaptm of to error ad an eplaatial, It paadlN, of gnu believe them is at oat; or if you need mow Intnm s deacdpdm of tine hen you are sew about. You do not hew to pay my amount In qusediat vide we are h, but you are .0 aagamd to pry On pare .1 V." aro nun whila M ghsalon. mite 4msSmte ycur awetla4 we earrpt report you " ddnpan err u ere • to coped 1M eriherem you qurtlerh. i,t Spedd Ikde For Credt Card Purchases If you haw • problem with tr quality of property or savida 1Nt you wetm a dealt cab and you lain to ceneol to pwblaorn with ft have iMd in merchano, You pernalni amount an an they have t ? to services. pay have W ry 60.00 aM tM putlsa made in = = sate a vNtlin 1001raia of your maNrmg address. Of we owe or agate *00. miles or H we mated you the advadsomem ter the er so or location = it of purchases Wes rmmair to sign t Dot na JAPY to CARS MW hDaWOdh Cad MC04 S I Doe not appy to besmear nun croc t cant accoants Cmilal One ro"ore Information privacy protection: see w • a www. = .red Orha is a ry =.red service mark of Capital 12632S Irnpetst NoUoe: Yw paynwm WN a credtw to arxahri[ a of tM aro• vw naive h, proNdad yw •sd tlhs beaten portion of tN• estemrnt and yw Yuck M the endw•d radtteta wwdap, amt Yaur WWymam A ncdwd In w proG•Nnp Gm•r by 3 p.m. P?ytNnnr aadrsW m our VlpBda or Oapla ProGwYq owda wum a moNwa m a btsbess ay M 3:00 P m. Er. Paymwna addressed m err WsaNrgem pmaakhq carter ram M nGiwd an • hutekr• dry by 3:00 pm. PT. PI•a• allow m NM 1w (5) Waew cep is P•m+t dWwN• Papheaa moMwtl by w at try ah•r IocaOm a In aster Tom may ? b• a•dtW is WN days w• rewiw Omen. Qr bursa cap am Maday trough SawtdaY. •Ndutimp IhdWeya Pteaa do tiro uN st?1w, ppe rip ate. wtmen ProWMg War MYmak ?? you •ad u a deek/d, yw ahalhortte w m mob a ma4ma decthteic trneter da6h Nom yw bank atxwn for the amaag of the deck Tilt aWptzatlan appea m ail deco moMwd Mkho 1M.bOgrq cpA •vm N Wn by san•ane der. I} wl Gam grata- Os iresNr. you arrdpri:e a m mob a derga aperst your bards aoomru[ rsrmp 1M duaYk, • paper 6aN a otlrr ban Capita/One PLATINUM VISA ACCOUNT 4862-3623-2057-3515 • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. O 2003 Capital One Services. Inc. Capital One is a federally registered service mark All rights reserved. 002.0803 Account S Previous Balance $474.10 Payments, Credits and Adpvtments $.00 Transactions $57.68 Finance Charges $8.21 New Balance $539.99 Minimum Amount Due $39.99 Payment Due Date May 15, 2004 unt MAR 16 - APR 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this s mincm. If you have already made your payment, please accept our thanks. Transactions 1 o3 APR BLOCKBUSTER VIDEO #902 CARLISLE PA 2 15 APR PAST DUE FEE 3 15 APR PAYMENT PROTECTION i-888-527-6904 $24.24 29.00 4.44 Total Credit lane $500 Total Available Credit $.00 You were amened a past due fee of $29.00 on 04115/2004 because your minimurn payment was not Credit Line for Cash $500 received by the due date of 04/15/2004. To avoid this fee in the future, we recommend that you Available Credit for Cash S.00 allow at leant 7 business days for your payment to reach Capital One. Atyotuservice To an Cuatemer R&tkm or to report aloe[ or st len c"- 1-800-955-7070 Iwr flee enline aeeeusn series and epeenl autemer .Sere, kg en te: rrww.apihloneoom Send payment. to: Send inquirin t« Attn: Remittance Procosing Capital One Services C.*d one Services P.O. Box 85147 P.O. Box OSOI S Richmond, VA 23276 Richmond, VA 23285-5015 Finance Charges Pimmwrmffmndeforimporteatice,jrnat wn ? Bdamxetuh Perris Cen»eslar ?1.j?1 `?' _ ?, .yfCrlAr l,nttxlib your AP N PURCHASES {488.17 .05425% 19.80% 88.21 CASH 8.00 .05425% 19.80% 6.00 ANNUAL PERCENTAGE RATE applied this period 19.80% 002 PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 15 0539990150000039997 New Balance $539.99 Minimum Amount Due $39.99 Payment Due Due May 15, 2004 Total enclosed $ Account Number. 4862-3623-2057-3515 Capital One Bank PO. Box 85147 Itlnluslln?lnl?ssl Richmond, VA 23276 ?a?Jullnhldlndhllul?nd?nd?nJ?uhl?ud?uJlud Pka,rprJ.rmeifaw a--eelae-rruilr6.r?vLdwr--TM. -Mk -11, Stray Apt a Cary S.. ZIP Home Phan Altemaa Phome 0 Em.uAdd- #9010745608401518# MAIL ID NUMBER MANDI MILLER r v 177 OAKHILL RD 1 CARLISLE PA 17013-8929 N ° ??•S ?uhlllutlllnun??trl?rlnlrls?nultllslnlsnl?nrlrlln? Pkare vaviteyoar account nwnber on yore dyed or money ordcv made payable to Capita! One 11-Aa.d anon in the Barked mwj'ooe Financial difficutti s? ? at ? We can help! Wftft'%yWff Your account is over 3o days past due. • Good credit can be important for getting an apartment, a cell phone or even a job. • To avoid risk to your credit rating, call 1-800-955-66oo to use our free Check by Phone service. • If you prefer, simply use the payment coupon below. • If you have online account access, log on to your account and pay now at www.capitalone.com. The purpose of this letter is to collect a debt. Any information obtained Will be used for that purpose. a t-aa m 2004 Capital One Services. Inc. Capital One is a federally registered service mark. All rights reserved. cal ?; ? Account S Previous Balance $539.99 Payments, Credits and Adjustments S.00 Tnnsactiona $106.84 Finance Charges $10.02 New Balance $656.85 Minimum Amount Due $156.85 Payment Due Date June 15, 2004 Total Credit Line $SW Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourservice To call Ca nomer Relations a to report a lost or stolm ark 1-800-955-7070 For free online aoeotun servios sod spend astomer o&n, log on te: w .mpiWonccom Send paym.u to: Attn: Ranitwra Proossing Capail One Service P.O. Bea 95147 Richmond, VA 21276 Send ingaida to: Carhd Oat Savien P.O. Eoa 95015 Richmond, VA 23295-5015 PLATINUM VISA ACCOUNT APR 16 - MAY 15, 2004 4862-3623-2057-3515 Page 1 of 1 Payments, Credits and Adjustments Transactions 1 16 APR OVERLIMIT FEE $29.00 2 17 APR BLOCKBUSTER VIDEO #r902 CARLISLE PA 43.39 3 15 MAY PAST DUE FEE 29.00 4 15 MAY PAYMENT PROTECTION 1-888-527-69o4 5.45 You were messed a past due fee of $29.00 on 05/15/2004 because your minimum payment was not received by the due date of 05/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pleaern r^wnrriAr* im"1aet in)k matios Adnrcc & A';. Cornrysalwg ?.jmla opfrwdro rw, APR l:I1R1C PURCHASES $615.75 .0542511 19.9m $10.02 CASH $.00 .05425% 19.90% S.00 ANNUAL PERCENTAGE RATE applied this period PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 15 0656850150000156853 New Balance $656.85 Minimum Amount Due $156.85 Payment Due Date June 15, 2004 Total enclosed $ Account Number. 4862-3623-20574515 9rmt 19.80% aty state ZIP Home Phone Altemaw Phone • E-11 Address #9013745608401515# MAIL ID NUMBER Capital One Bank M7 DI MIL L RD ER P.O. Box 85147 177 lulurllrllulurll Richmond, VA 23276 u CARLISLE PA 17013-8929 LrL6dlrrrLlLrrLllrtlltrrlLrtlLrrlLtrlLrellrrdLrrl I...IIIrrrll6nnrllrrlLleridrLrrrLILLr6n16u611a1 AL- -*eyonr arson nsmber on yoar dal or money ordw xu&tayable to Catitd OwB=h and mail in the endured envelope. r r s r_ S ?r aaa? Z s>_ Elm 8 0 8 m cr I N t Orasa Parled. Yoo vAl hew a mkdram trace pdod of ffi core Wtlaut irw?cs durpe an row faachsw, row hal NIMS tr YOU pa yrovotn' odd gRJnaan and new oCer awe r(i}u vNdpi the Nhportrk f?osNofor psjmwxs below, :rd in [inns for k m be credimd by ysr rota statement sd dmY irmrfsrs. N add d-, Nome 1. ro ¢sm period an sty Irarr.aiort R yes de rte pay the toed •rJow b. A-rdrq FNmes Mersa. Traroscidr Wddh am rot fmm the d?u of?tha?ir?edona?IrryaO?tlr N?ts?dhte) trrrobrion Is Processed to You Mastro or 3) from the Grt cslordar day of the amen bNRp period, Adddmolly, If you rid not pay the 'Now Become tron the WwAous bip period N f lb lrr t.Mn co dram to accns to yam uV ld bdw- udl der coo id bdrom b paid N hM. This memo [lot you msy edN owe hnnc?s tlherpes, svan If you pay the lairs New Balartw ktdreted m the fiat of ytmr satarners by dha Ira swenterx deakW rims but rid Ihet m m fpm Ihe prevBtrs = lh. irorre dhorges tc. osance at each felplalm aam day, am arty new 1 to each ee?hwh and cleared rqfwvmorw a brad[., fk the code N appear an the frmi of We staternmt rem m'DNance Rau //??ppgppNe?d To: tw also s birac my uVaid [Nance Uharge krArdod N the balrse of each aN.-C) Tree gives W the dally baWhce of each aegm Than, rw add aN the dryy balances for eadh eopnan for the and dvlde by the Mal marl- of days in the period TNa gl- u the dayy beNnee of each soprn. 3. Amhraprssepe ? Ragas IAPR1. A. The tam'AnMW Percentage Rate may appear as APR' an the front of INs statereen . b. If the code P Pilots), L (3-moo. UDDR), C 1Grdicme of Depodt), or S (Drhkcard PMo) appears an the from of 1WS aiatalmrn roe m mho pedodk UNION, the edodc Ines aro spor ANNUAL PENCBITA sryinW Ndce M MTFS M? m biro ?a, as io ?pand N TM W v Street T adhrgee WN be ln e1McNNw m to tm day Y ote III the P h Covered WAypp Y erd0hp e. If de code D 1PrimU, F (1Mio. IJSOM co. 0-mo. Mamaatr If It hes already been dosed For -pls. aWed-d a p dwss from a meidtmt sd too recelve the tnrrlMon flan the me0don afmr your .bean[ hm been daeed, me semra .0 be reopored, the sman of do clorip VM be added to ysr omsam, Wyau tvi be reRorksM for psymerc If taro is a r0hetraedep hn Nor Vow ammo[, do fee vM comWr m M dhardW, m ribs 030101 pomdkW by cow, wo the o0nwt b?rtos Ito been Paid N M as rbMed storm. 7. tlsity Yee A-LY" hard or ac-ra Groot be usd h cord-don wbh shy bran. VambMr g trahra d- S. - .. Abort Flaekar * Ch..k Qamrerdsn. What you pmvlde a dock as payment, you audsrlae r alder to the Nfooadon from[ yes drek to make a cowdme decoorie hid tnrolar from ysu bade grant or to p0aues tls Ymrs as a cock ttroocNn. When we ktbmration from Veto cheek to make an electronic may be Mdhdmwn from Veto bark seemat r nom as to -ame day we raeWS yyaamr fYrodal krda0tlo0t. mceiw your dock Wck from BIWND RNWTS SUMMARY (N Can Of Enas Or Quests Abed Yam 11110 it you tNNc your bill Is wring, «N you reed more irdorrm I m a iraraaaticn at bel, writs to a m a sap-rom aloat r soon as posalble at the address i« lrophlos ahowu an the from of rids simmers. We must hear from you m later than BO dda.ysys afar wa sent yotr the inn bill m Wddh the ==, b appeaYan ball err Customer Adbut ddrp r wN rat praYrw Your dglst M rat latter, rite u the k kr.*v Inlsntatrc you nrhe and abeam taml r, the ddlar amass m the suspected area, aofd Weesry edpd*n of the orror aM m art eVanailm, R palmbmst(sp you bellow lthem an error or o If If You u reed anon • dowypdmm of from you are uses about. role do not haw to par my ancoon N rponim vise the ,era It, lan are you he .0 obNOaed to par the pens of yam bY(Wt am not M WM. we ktw .%to y-=WOrt, we cave[ t y « uL airy se to e.N..t the i,t Spedal Res For Cradi Card Purcluses If You hew a problem vkM the quaitV of property or sorNas 71st you ptodused hdlh a cedt card and you low tried N good lefNh to 0mtndt the proW n W lh me momhmt, ym may low de dad not m pal the making amass due o the pmgrry OF o"ces. You hew INs protacden oNy tNOn the purdtrs pies was me tMn 460.00 and 1(e padose was made 4r yo« hone trials or wiWn 100 miles at Your rndbp addrost (i1 too overt or operate the mardtsm, or if we maNad yes the adwrdsomas for the property or MOUicos all pudo ate cewted rpardar oT.mein a iorAl- Of puehar.) FIGes rmhrnbet to aiph aN conapadmcs. t Dots oaf eAdy to mnwmr Osa- racy reM accounts 44 Does Iwo apply to baabross a-wa * card abysm[. wabalta V*Waprt?kaadl?oa00h?malm pdvacy proecdon: tree our In ? Capital One Is a federally glnand esMG mark of Capital :y Fl A Corp«ailarL NI rkrm. marvel a 2003 9AK sriode [.teed blo w)N A a0 G0 b t d d ANNUAL P rof 4CWAGE NATO s p c hm . , we w vsc ot anotat from do $0.60 nhktSam and the dffratm vA be an hart Y:2 may ry rnatbiy w = ew « dageess bard m the billed to the prdtrs eep?wt of secant. Temporary Radt"aw k FNmis .r td e Wa res«w the aimed Mces, r TM W*N 8bese,ArmraL 0- = th m s i d d d d m To d . y . dyt to not arch cry of M Mashes doryr for any given e ar h pm m y o ow urpes Wu w W6 be ofNc6w m do lost dry of Yokx Nykq period 2. A biwnpNkhO gomdyalsnod (YNow Prrdhausl. a liras dsrya M Walaud b mdY l kh the dall 4, Asso mrt of I" Owr6i rd ReumvAd Payi sn Fast You aboow wM be assessed no more don two of d l a . y p y g y baWOe of each ssptws or yar.Moars (sag., cash en e s Noted here ttr gear duMg any MV Period. Urdw the .d n-v Pwdovos, pclof t -IN, rd .pedal prrd-) lama of your cutmsr agrernan, van fees" the rlgm m by dally palode Om.W dot Ito bean d Y f h d A h d wdw « not to rare my far = = W0 lN d M ay a p m ate. t t e arh o eac d y y the blip pabd, vte apply Ohs phri-dc mu Tar serfi , -d vss rhg our y to a W.1 to, al a let. dr.. oegrhhartt et pu a corn to tM rrhpWrhu of each dho t? sagmer& tl O parlod, we ? i a ?d e ? 6. You Ames. If a mmtbrddp fr . o m i 3 tro d yN lu yw a y tak r r=='d= deadfrom g d e d atmur ton failed m You to pedodle lktrhoe dwgs is each add kp the avold psykq de be or to hew such fee acrid to you rswriu ban each asp0as to ardw at the toed pslode if you final yarn accord. DuMg We polled, you may IkoeOte tlorpe M yam aueoult. To get eo dalM bdrna cm*m to tas you aecant Wilson hs%" to pay the fa sedh agrhan of you.gears, vw rob der bsdrWrs mmoetahb be. To canal veu sweac wti mtm MMoba" too) & « ? aY p NNYClose V ArL You con mmgiesl to does award.[ by CAM err Customs oM cm runacc You MUM mule dssucy, yyour ed I and aecaad access; [beet., cored all presdt cornautllsAied bMkq. and comm, tem pewdo p you mac0cartogemm.s Ifeyoutmal0noet uod rtcdd c ?q a, wa s rsalpt of f a a dorys your auhoritadm to -Notre. AAddsdly, your awaus wed not bs cord t- you pal o .11 snafus yea owe ro N dwro arty rdM fees, you haw .,make. /kwoe n dogma, pen due far, ewrimk toes, rswrod d foam , cash advance lea are any ether tees ereuomms mm yov 1..001. You are tepo0dbia IN iota memo tahedhor =A=F o Voter acco m at the lmo you repast to Osman or they am Neorod obsewent to yes ragAm to rise the accot". TMs may reads N wryea p?eadnp an yca arxohnt aHe?ycu haw ^ m dot np so TNs yes u dwt mpoim that an alocated for each ae(yrtan of yam accosm Nowewr, if you geld t)e Now Balers down o you prevlar stammert h fur (or If yam row boWhce war; tam «a bract smart), new trrawdor a vA*h pa[ to yam purchase a special purtlose --groats am het added m the dally balances. We ablate do avernp d?sBy_b-Wes by WAV W tva dory 6eles and avlarhg the wan by the mnih« of days In of the m N the .rem bUkhp cydt T. oalaYm yoke tad IYt dvrge, rrt?ly You avauge dolly bsNrhes by the :="-" e roe rtl by tls nnWer of drys N the bNlrq m .. m a MY buds, dam may be a dpt wrirre bmw m do cdclistion W the amarr of Mrhce many -CILMNY aa b. If Ifs code Z or Nalpoamn Im from of W- naranom to 'Belare Rau ApplV To: ws mWdply tlr 6561M Npaun NrNo: P?yrhetu yea mar to w vdN ben aedNe u your aocoun a of tM butrtsss dry mss nodes k, proMded fl) Yes treed the Ood-err perm of rile sutemmt and yam cheek N the enc?lotred rs0dttarru amalop rd (Z) yoke gydtmt Is reached N w pxeadm gamer by 3µm. ET (12 Ism p1') Prase abw at Nan fw 16) btd0ass days for pad ddwry. Pa)10rmN [etched by r m arty 1Wsr bcatlo a In any otMr toms mar not M ewduA p of tM coyy wen Waite [lam. Ou prktaw Gy an MaMaY tltou((tt SmuW1?, yNduynp AWGYe. PNaes do ran w suplw piper d etc. who rNg p When end w a dteckW, Yea auUhdze w to rrots a -rhrMte eleCml-IdC trarofar dahk ham tee bWk w tb Orrlnmke clef ?agalrot a0p-t ? ?d?dlf h?p?dha? ? b®IIQ Cycle ewrh It MIl by falleaa elm. I} we Gmel pr-Gai der traa(ar, Veal aWed2a CapitalOne • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. ® 2003 Capital One Services, Inc. Capital One Is a federally registered service mark. All rights reserved. 002 00240SM Aecotlnt S Previous Balance $656.85 Payments, Credits and Adjustments $60.00 Transactions $34.57 Finance Charges $11.22 New Balance $642.64 Minimum Amount Due $142.64 Payment Due Date July 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash COO At your service To can customer RAstions or to report a Imt or stake cask 1-800-955-7070 Forfree online aoeount urviae and special mutomer o9en, log en to: sn Fifalonccom Send Payments to: Send inquiries to. Att.: Remittim Processing Capital One Serrim Capital Out SWAM P.O. Bas 85147 P.O. I- 85015 Richmond, VA 23176 Richmond, VA 23285-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 MAY 16 - JUN 15, 2004 Page 1 of 1 Payments, Credits and Adjustments 1 04 JUN DIRECT DEBIT PAYMENT $60.00- Transactions 2 17 MAY OVERLIMIT FEE 3 15 JUN PAYMENT PROTECTION 1-888-527-6904 $29.00 5.57 Finance Charpea Pkarem rearneride,)br imfortani siafori w on 6 n pffil& `- I ems Ird PURCHASES $667.21 .05425% 19.80% $11.22 CASH $.00 .05425% 19.90% $.00 ANNUAL PERCENTAGE RATE applied this peiod 19.80% ? PLEASE RETURN PORTION BELOW WITH PAYMENT capi 0000000 0 4862362320573515 15 0642640060000142646 New Balance $642.64 Minimum Amount Due $142.64 Payment Due Date July 1S, 2004 Total enclosed t AeoountNumber: 4862-3623-2057-3515 Capital One Bank P.O. Box 85147 11111 111111111 11111111 Richmond, VA 23276 VIII III IIIII 1111111111111111111111111111111 IIIIIIIIIIIIIIII II Pleaer, r%Waar biyaJha mrd/ore-mailydaa$rrkl-mmtAl-wW.A-L fl m Ape Cur 8e.n ZIP Homk Phone Allmma Phom • EmlaAdds C #9016845608401510#MAIL ID NUMBER MANDI MILLER m 177 OAKHILL RD n CARLISLE PA 17013-8929 n ? ? (II IIIIIIIIII111I III IIII III IIIIIIIIIIIIIIIIIIIII IIIIIIIIIII III Pleas urireyow a mr number on yoic dKCk or Meng order madepayabk Jo CapkalOae Bank and mail in The endwed m"mA fe. ?L Z e? z 8 O q r r vrif Mw . mW- grace period of Memo alrpa on row Purchases, row mw epode) padteses end row odor Ntportam MotkroWforpeymams blow. rdusWepodd rah =dam h - be -W on. any trareaction If you do not pay to to.W=P b. Alaatrq fkvus- tlsg,. Transadldr rdulch aro rot from 4 of ifs- fron Srtla dNe?dal tmaeetion IS pweerod m Your Aceasrt a 3) from ds Bret mlerder day of the errant bMVftrn dpo dad. AdId...1y, if_pu rid not pay ths -Now S,Irne a imerriar brarp pnbd N fW, tkrns ehsryas canine m aeenw m your upNd Warroe umY da utpakl W Wtce b pYd N M. Thin msus dot you may atlf owe larlrtee dupe., even if you ply the craw 1= BaWSe ured en the front of . 15d noc do Vu p OW" mead, UP"M *Manm n3srye- tepnarp enarae of eedr == day, am any now or redln to -aril ae?nad Yry plymdna «eredta (I1 rite aMS N ap . on Ar had of 1Na aaternont "td to Datum Raw To: wa aim a11lroR ally llpeld fnrtce drelg- N lhs bab11C0 of cad, aoQnem,) TN- Iva u rite daily wlarrbo of -,eh aopnem. Thml, wo am up ad Vie daily baker a for each Hpnan 1d tM b"I period and l by Sue total n.rrMr of dry, in da biarrp period Tlrb gives r tee average dally wiser-e o1 a..h l.W-t. 3. AonrW Mlyd,g! Russ IAPR1. ,. The arm 'Aonud Parser"" Rata' may appear as APR' on tho from of We surtemam. b. n the code P IPdmol, L 13tna LIDON), C %111 ate of DapaW1, «S IOrdua?rd Part Pppsare on dr from of INS statement nett m to pMotie nuaiN, to oelbdcFS rates and9wR Cry kn.L ANMIUAL PfACBfTAO MT may lorry «asesaes weed on the ,tared krACH, H loud N TM yytl37resr of you authodzed a padrao from a mordwnt and wo recotw" tronaacelon from duo mordant after your sor,sa h bean doled, =b' cmut nrip 6 reoparod, 1hs amoutt of dr dsrpa o added m gar omaum, and yyoaut vdf bo resporleihM for Payment. If them Is e rrtrn6oMtip lee for yaw a-eeram,.drb fee vde eomlrmxe to be darpod, m du mddd pormtmd by low, until ft -abut D?rws Iw aeon pMd N =P= -bow. 7. Udv Your Aanaal.Yau and a bo used I. oar-don w1 h arty -mane[ gu burro 8. Mail- Abet B.See it Cheek Cwrva-bn. What you provide P dr1e1[ H taYrrrertl,War m u,e Nbnrradat ban ye r OX=* ebetrodc fund transfer :: from Your bw& mmo nt or I P?N uef "don fmm ? d=ock m had tmahr, ftade may be vAdrtraym ban Your brtit Pcrsut memoriam ths area dry wa nmiw our payr"n, Prod you wrl rot racdw gar deck bade from your M1rrdY krsdoriorr. to. amwm from tA.MaH6 ?mYi m.50:,a tls dw?rrtns?R ? w =W1 rPulse- -= frgPoratam. t d Rlufrrallen a Fkrwe e-. Wa reactor tw right mparoitt -areas any «YI Munro dupes for any dwn 2. A en. WYy Ralawa IlnakW New Pirelwrl. a. Finance drew- Is calculated by mul Wylnd ft defy ..bagel, per Sr- maple alviouly daio-sd m you These row w rReetl m ds tut d1Y o1 your bRkq cowrod by You pedede Summrs -rang N the months Jrmsry, App, July aM October. c. If w code 0 (Pans). F Ili". L1EOPo «0 (3tn. u6OR Repnloed M=tO sppssiasan IM from of your satrlarm ran 0 dra soda and oaroepartNrg AMNUAL PBICBd?AGE TO may muted Ndoes, H fared, Wme deommism basset -t. is syrw ?orsneL Pks rite wW be Orlcliw derft rd" a on it. tra fat t day m Of gait. gar TMr MOM pdNW lod morilk 4. Aamrra of Lan, Over" -ltd Returned hMort fees Your account vrif be areseed no mom Ihm two of tM bee sal hsw thst -ear dl arty WM period. -..P. tams of gar wnamer apreemar, vw Isrvs wUw « asst m ours any ter =&W 11-1lan t- yyoouu w11MU vralNrrp our right m same or -)mils fesm a • amt tYH. to you to lad le you YOU MY t Pay the must 8. M You Close Yar A-wat You tan nlrPrsat to does gyaarr ,xou,m by caMlp eu C1alaner iMadarr Uepartman. You rout astray your nreAt nrGzed U and oeeoratt aecees drsdre, canal of pneuMd Win., and Her gar aeeaum. II you do , vac wA casld rot canaler preaurhsdzal menponmu reeNpt of a dtarge gar Aft adn0on to I" am s-cotta. AddlSondY. yon o--elan wp not be doood un31 Y'ere was d anrtsum, you ewe r krArdYq anV uPnaeSar you hsw atUnrized, irrartee doges, pan duo bas, owNntit teas, rattarnd peymser tees, esrfu adorn- tees Pm rW etlr tess ,--eased m Your aecatrm. Yau an reapaWMa dr riot -)noun- vunSs Nei appear on your aetrola3 m tlne Sons you rsgldm to ear tM aeeasm « they sro Ineurrod arbro}sm m =F=to dot the OCCOU L TWO may reap N ad- on your -1 aft. veu hew WILING RKYITS SUMMARY (N Cam Of ram OF Qtwdau About Your BW I1 you t ka your bi b wtonp, « H you need rrrra inbro.am on a vanaeedon «bM, write to u on a-parMe tTIMI H teal) H pa-t$le ,l ale "*-W 1« Ngtidr -lover on ds earl o11Ne :=" utarrm. We mum loot Iran Yeu n leser Son fq days ih« we cad you the for` hi O ea eh tsl amt « Padden appesnd Vw un eat a« Crrbrrta Rebtidr taatba, b1r1 ddnp H vvli not pa,srw tar difrta N tar btasf, dw r eM blbwkup Nlormm{ac yeur turn- and ,cocoa rrumwr, to ddi.r amaM of the erapaowd error, , do,edptlm of to error PM n aparador4 n Paeedb, of WWWry you beWre dale b on amt or If you ned mow No?nMm, a tbeedptlon of Se ham you =:- . You m no, hew m pay try onra-m N 5rvisa vro -ass imrdpsdrq n, brrt you ro adi abYwted to pay the pens o/ you_ 0blflfr "I us not In peadoa= we Y?veWpu your gw,Yon, we cannot ,apart you ore deWngr m er lesa ry -On to eodmt 1M amour you question. S,t Spode! Rule nor Crack Card Purchases If you have a problem Ydth d1;%=== preperry « serNoWin gout/NIh coon rd gnu haw m mare probbm WN ths marofrrn, you mayplMoproamtM dyd nor to p You ay ho r #ft protaedon eNony wlron eft ypuel-ro pIpNvwa mow San 060.00 and tM podr-as wee ad- yarn Mme auto or =O 0 ragas e1 ywr maskq anldrl--. 11f vrre own « da memhan, «M ura mailed You da adwNarnrm W 1M «asnteas all purdars Pro covered remember erdast of amaM «rslu . Of Plmdar.) Plume as to sign all abaspardeneo. t Does nail apply to consumer non-uadM rod accou is i Does not apply to busheso nonmed( card "cows One supports ImomuSat privacy pnRection: ass out i at www. cam. 0" f- • My wdeured HMa mark of Capital ? 1 Corporatkn A? dglrte reserved. - 2003 Ne bMp oabd, we apply tls psdoAe won far Hat -,pryer o1 your atxnert m tM Ware- or -ads asgnrem. Then at to and of to pond, w! add up the he of tfaas nlotdaMare m amw at gar ped. ==;:1 r arc .V.. hs mW ptlsrlode? for gar rsaar. To got the do bYrtce for Hat -gram of your mcMM we take tM bog7nWq hllrtr M aeon aspnram rd add rqr row bussed" and ony?lodc Nrerns drorps uaineaad on dr pwNar days for Net seprwr. Ws amen -uhaa-t any ne Ass asA:. Th= um sap a do/y W-rcs f« och asprtam of Your rastua lbwever, If you do !bus Saba" Jim on gar pnMou ramrart N (er If your row balermo was zero or a eadt amount), now tl0rase10" tAdidl 1: to gar, p+drus or fpedd pudsr rp"rma aw royc?npwrldod. smm? ths dolly balsttce-. Wo babrroel mgodrer anddvia nSit the dai umber of tM mya N No currant biting rryaae. To -)orison gar told Meynrpesdtl?a eNO. ybyWur Pwwtp dasy Ddorru by Sa poMd Due to tae - rani g Nsn nresy be s? dam vadrWsnnpss betwazn 00 nledodon and ths emm m of b. Rune Z r-ry.sse.ssa. If eM cods Z « N appose on tM tram Sda statanem nark m -Waco Rau rippled ro; we m urply tM 13779M i PaymenPbaes r atop)" paper dlkq etc. orlon prpaq yVlsn you card w a dtrkW, You atllhaize u m mob a gns-tlme ebcvoie barter Oebll iron your D+Nc w tea mats large agdnt your bade aQ«rn uNrgNea d ktoi paper bahwa odic hemp awn i1 scot by saneon aM. II ors comet Prooe-e Sa valet, yw audsdze ff 027 With Capital One• online account servicing, getting account information and Access your making payments is easy. Check out just a few of the things you can do: -) Pay your bill online account online ... -4 Check your balance and available credit -•-; View your statement Register today at www.capitalone.com. Plus, take advantage of other special offers developed especially for you! capnWow vAsoft In your wa1Nt7- see reverse for details > 027.0402 Gawm - PLATINUM VISA ACCOUNT JUN 16 - JUL 15, 2004 4862-3623-2057-3515 Pap 1 of 1 Account Summary Payments, Credin and Adjustments Previous Balance $642.64 1 to JUL DIRECT DEBIT PAYMENT $50.00 Payments, Credits and Adjustments $50.00 Transactions $527 Transactions Finance Charges $10.38 2 15 JUL PAYMENT PROTECTION 1-888-527-6904 $527 New Balance $60829 Minimum Amount Due 510829 Payment Due Diu August 14, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your vervict To eau Cuounwer Re .6- or to xport a It w .Ow oud: 1-800-955-7070 For free online wma t atrrioe and /penal autemer o&n, log on to --pit-lone.- Send prymenta to Send inquirin to: Attn: Remitlaace Piocn:mg Capital One Semen Capital One Services P.O. B. $5147 P.O. D. 85015 - Ridlmond,VA23276 RIdInood, VA 23285-5015 Finance Chatges PkaareJK uverre rrdefir nmpertant information Bda.aMt i r r/ Cam' pt ,?aPdlo rA * fAt /ll'R PURCHASES $617.70 CASH 6.00 .05425% 19.80% $io.38 .05425% 19.80% 8.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 15 0608290050000108290 New Balance $608.29 Minimum Amount Due $108.29 Payment Due Date August 14, 2004 Total enclosed $ Account Number. 4862-3623-2057-3515 Capital One Bank P.O. Box 85147 111uu1111u1t11u111 Richmond, VA 23275 11 [111111 11111111111111 loll loll 111111 1111111111111111111111 11 Plemrprortawif,.gadJnrr? e-.reilr6.yer kbuo ai.rklwa Manhi.L Shat Apt 4 My S.ee ZIP Home Phone Ala Ph.. #9019845608401517# MAIL ID NUMBER MANDI MILLER ,o 177 OABHILL RD 881t? CARLISLE PA 17013-8929 a 111111111111111111111111loll 1111111111111111111111111111111111 Plwe write yovr account number m yow dwh of rmoney order madejo"ble to Capitd Ow Bani and mil in the endured envelops Send us your e-mail address so we can better serve you. Even If you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:??????????????????????????????? PkoseprintdeadylnblockablueInk Nouroddm-u5 Wdincludean *"slynendwonacontab,anyW[mkspa-At"shouldhowfisownsyaee. Name: Account #: I Your privacy is protected at Capital One. You can feel secure knowing your e•mall address Will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://vvww.capitalone.iom/parent/legal/privacy.ihtml. Ce002 Capital One Services, Inc. Capital One is a federally registered service mark All rights reserved. V? ?a G assesses! r-esso saga ?mm i g 0 0 n a. 0- Palled. You will haw a n"- grace paced o1 25 day widest Ewes doge on rrw purdraea, row Vwwbml now special pur charges danco?writh y your toed 'Now the porten tly' b. Aowulm FMranee (Raga. Tmreoedae wMdh an ns fttlomdaq fetlhe tmaadlon--afmm the drt I yrr T. Wlrr?e uea ire WpYd balance kz paid in M. ThM msrr drt you mry pal owe lkwoo 02%. if ou pay rho and10 New BsWhu h6uad an t of your statement by the rote saco mots dwkhg dam, but did nee do so for the prsvlew most. tlrpeW Ononce derlp. am added a the app+nh1e eminent of yes Atsernt. t c. Mibnrm FMee (arg0. Per each Mkq Period thn your WROM"C N rtbkcr E to e Il.60 will Cary, a rnYi if teal NAIICE o! 40.60 Wpkanpoaad. Nyrahuo pMO?>I M. 'a.'o'Or??o 60,"wt' who ti11vnbrzea tlrtr smart from the 40.60 tctinmm and the difference will be halos to the pudrr egtw? M aacaae. t d Taeparry 1lairerMh in ikrnse Ohrye. We leases tlo dead topMroredeeeeaa any a as theses dargse nor rhy picas 2. Awaaga May aaymae IaWrir tales Fralaeaat. a Finance came is calculated rw sWieJm fib derv we add by rM.ce and new ether errant Notlw??tanerlta blow, Them M roro Roos psrk?m nsA eMerms crarrM ? In addidon, tram b ro grace Paled You pall the teal 'Now seam PoMd s of trot day tat an a+ocotod hrs. Till O l- sap.- deay IrpMahWeo iax m our PmNaa oteta?wd 1. hM (arro balance woo 1010 Of . credit amours, now, wNch poet to your padhpa or special tpllaea am rot added in do daily balances. wo e awra(p dol b%bld by adiLnp all tfte rally )ether and.dit10 aan byte serer of the earmre bN" eye%. To calculate your teal W, your average a.ry belonce b m. e rote and the nunhbor or day h rho biarg tea _ old tenornrar of y b* p belhaaarh oalrl0t b. If the code Yes N apposes an the bat of Ws satanent r10a'to'6alene10 fLto Aq/pd To: wa mulripiy the awrace daav b.lam o(orlh aearvh[ W .. mthly 14306M teka to V. add env row a credits. (11 the code N apposes on to item of the statement neat to 'Balance Rata Amaed Ta," wo aim attract any urged finance charge Fairtlod In to bells of each sonmt.) This gives us to dally believes of each Than;; idl oriot ? and a by the for each mneer of do" in rho b+lkrg peded TN. Biwa w the a?a NYy bMrhw of each segment. 3. An:=?areahbga Mf a IAPRL e. The term 'Arr.ral Paramaoa Res W' may appear as Mir on the host e1 tda slltemYm. b. 11 the code P Film), L 13-ma. LIBOR). C (Canifeam of lOwArAod Pdras) appears an the from ext I the Pedodic large the )lamamgl n pao6C1 ales and Mppo?dinp ANNUAL PMUNNS rAOE MrfTf3 m y wry W n?_M may kiaasw a aocrsesa Weed the Jetmtai Plea lhhe marginsp?ewrry ddocl, ed lo yowl. Those hM+ b afflfeacctltlvew w the fret dsy of your hW^a earawd 61' your p-l ilk atatamrn .ding h Yhs e. Jaraeay. p+, .FI?Y O rob(_3 flow cote l m n on mamba IPM Fdi rh inc. UBO tsnite 6 (3rro. 1_19011 Rep die e appo? r t kpasttooAl et' rat and ro nrd Is o tl petodie PEACOifAGE AATCa matt' wry ?rosty aae my hetspo or daasps based es the ones kwaees, n feud h TM Way avaer im.4 Pike the margirh pteMoualy dlacosed io you. Those d wq. well be efhetw on the Let day of vote baling prod a Am Ylllertekit Laf Les, omatne and itahsod Prot Fella. xn will be asoassed no of" n our het ter ottaff during any WMO ?n e?iied Under the m teals of yar customer agreement, we reserve to light to waive or not to assess any fees without ==110 without waiving an, fight to assaq n • War tkne. 6. Yhhur Aeseraht. If • nenbaraNp f- daN trolls the data tli. al.tonrnhM Mra rrh.ged to you to 30 avoid prying the I" or to haw such fee cmdted so you if you caned yew moccu 1. DuMg this period, you may co oda s to two yaw secant wPoaut he** to paV the be 6 foe. To coined ccaM must notify us bycalling our CuyourraesoM sDepaMant mpnbweyrMMp 1eo)jdlormOhs chid of dose ty period. e. "yaYYu-r Class Your Aasaat. You can post to dose account oegnmom by cm" Mrroy?yah-ace w a w egad ace- rheeks, eras= ail praahtted:ad N and rre.p uahp your aeeetre. If you do not u arh+. proadwdzad baling amengmarw, we will consider rotalpt of a charge your oulholzallon to ?sapn your ocean. AdditiaWy, your swaps will rot W dosed =Pay ea amours you owe to Irrludag: any have you ahalerizad, fnnc?s dupes, ban des fees, owrtlndt fop, roemhad payrnan ten, cash ahlvahm (nil rd any. W. lees oases-d to yow txahhrn. Vou ate rep= fa drag amtsahW vdetef they ==;- t to Nro you aghast to tie- the are heated ar6aaPrem a amo::atThftlerm btewlt h ring your ocea you w your aora.ti It It tee already been doa d. For example, if you a.*.d..d • from a macont and we porchoom mcofve the brrartin[ from the merd[wn ahor your accost him been dead, yur aecarrd will be mopsred, the areas of to dwrpp_wi be added to your orraur, and yyoouu wi be responsible for payment If them is a mmhbaralip fee for your *come. the fee wN comirm to be tywutl, m the nmons psetdrad by low, Well de acrwa biseroe Ica been aid In 1rdi n defined above. 7. Yaer Aeon nl.YOW card a accoua cum be ca"in mxrcrkn with any kdema gambling tranaaalre. 8. Neale Akers azeaaaie desk Cerhradrh. - When you ice .. hock WYm a r you welder [e dbcbwJc fad trrr/er?H=,r dreck make a mob • ero-tkre ProL'ep dla ppaeyaerr es e L Wban we rip khaomtadan ftarh yar deck to Make an alaCtronic kfd transfer, funds may be wAddawn from your bank account as scan as td sale day we naive your lie Ward ywtA not modes your deck bock from BILLING Rk*IT8 SUMMARY (h Cue OI Emma (h Ousedure Abate Your NO if V. thhk your by Is wrong, or R you need more "nee'. on a trar"clon a bill, w1he to w on a Ere" shoat as mfr as posel ie at the ad ieaa for kngWAn ehowel an to flan at tNl sona hem. We must hoar fmn that bill orvdieh Yar ro laa ton ag0 Gys aria weGrtl.ntYyWocaunthe tna are pmbian ter wo cpara+e ouarrw Crlalernhar IMaaoha raentbar, but doing es will not Inlanh.terC?r dghm. An your Mar, give w the tollowhg Intone your ruse and &.ownt m.nbsy the dean, anaed of to ewpsew! oar, . d.WwaAewydpierh of the errs pedkleinkd t and an ; ovi it or It you you ,hNoed am a a an an in.den dpedpllah of the ham you aft tatap ebour. You da nil baw m pt' rry m??o?lo??SPpaaines?gp W orthhit?ars?r ,pot you n dstkhgerrn a tka anry aetm to eaaael 1M rhhsun you t4rntl.th. S,t Special fkle For Cmdt Card Prchases If you haw a problrn with to queety of property or sarhisee let you wish . rxdt urea and y'ou hew tiled h Z** a coarser the prahlan wNh she merchan4 you My haw rho eight roe to P v the mmm g adan due an the praparly or services. You how fide prolal:Yan oNY vdwh 1M xWhsrh W pdw was mores than +60.00 whin 100 0 ntheip of your r malwas ream Of hone Hate a a yig address. we ours or opines members, or It via malted you you the adwNaom anare for the r7arty or esrhdcas, a purchases of pWWu.) overod mhombr tom-iigrhanant or loestl Re t Dooa ter 4PPII' ro tanaatar ten -,,.dk c.,N --W. t Do- rot apply to business ten- ,adh end ocro t& One sts"ns In omaibn privacy protection: s- our Of WwW. Can. One Is + ally registered service mark of CaPhal der Colpoatal An rights reserved. a U? LBAK In tent r? you mall m (w2?Mfr be clod to your scows -pmoff-t sokhbwokoss day we receive h, PwAded (1) yes sad to boron I - kn of this statwnan anti yowl dock by us a alhy ah+ t var+ C:=wad ter fpm, msyh not bs e-d oil as dirt by 3 day pm. ET w e roe" them. business days an Monday riwyh ao.,d. yMer?hrdrg ha w. Paymsms received Roan do rot tea etaplaa papa ate. rdrh prspayhs pal payisas, NRnan yoa=== atNerize u to mob a awtiow seance trwoM dabh irws o1 vas bale for access the amour the ehaek. TTi aWlodzatm ippies o al deep moaiawn if on by sansaa al-. It we cannot process the tracer, you authorize us to make a charge agalrot yaw ace arxeue wine to dock a pWsr daft or otar lest. Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:000000000000000000000000000000000 Please p clearly in block or blue Ink Your address should include on "sign and tanrrof confoln any bknkspoeec A'."should Mve Its own space. 456236L320 135 1.5 Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/lepi/privacy.shtmi. COM Capital One Services, Inc. Capital One Is a federally registered service mark Ali rights reserved. is aaaaa? any MEM W aaaae? mom= T O O 8 i e N 1. How To Avoid A Fkrnea Charge. G i pe lode ram. To obtain the average daily balance for it. ta. mea Per od. You well have a mWmuo, grace podod of 25 days wldhaa tkrrre dyrps m new ptadaw, row bdree trrrrom row e edd urdtea and row og»r blmkq cove ed by [Ns aatennmt, we take the 6epimkp balance of each aeonwn each day. add any new transactions to each se and wlaua am a m«ns ment p p gY you Voter ma o wi o Pa ? e °rp g , Y / plp te or code N apmrs an IM m t itx t h e vdU i air mpanm N odm for peymeres below, sweaters xt o - IWsrtoo Rmo Applied To,- wq also and in dream for it m be omekod by yor nets statement aMUm any upald ilrunce change kldtldOd m the bale =V=. N - grace period on each adwncos Of each aopnam) This gl- u der daily balance o1 asa ptrrrrom In adddon, arm I. nc grata period °apnont. Then, wa add up all bits"y bei- f« each cry trrhaovion if you do rot pay the oral 'New m a aopnmt for the haling period and dvide by the total b eV rnco.' rarmber of days In the 6oarhp peiod TNS dvr u the b. Mrabq Forma charge. Tnmractio a w/ddh am net av«apo sly halartca of each sopn«n. ll V aW)oct to ° grou poked am anosod ilnnance cargo 11 3. Atwol Para . Raeae (APR4 hem the Nor of the traced. « 2) tram des dam his a. The men 'Amual Parowdaps Rata' may appear as trorrsetion u pnoeessed m Your Accrrud «?/ frorth the " 'APR' on ilia from of tNs statement. ghat colador day of the cumra beery ppe?aled Additionally, ' b. If the code P (Prime), L (3-mo. LIBOR). C (Cardgute of dyou rW not pay the New Balance front tls pmviaa 6alr eriod in tit Amence tdr ss condnua to acme to Deposit), « S tOrtkwM Prime) appeara m the from of d+la datament new in wodk raw W the edock the q p , ng your unpaid balance until ds upaM WWhco b paid N full. p . p eaport?q ANNUAL PFA CEHtAOE RATES rdea and Tide nhaarha that you shat owe )manes chow., even if quutedy std mary may Moller « daerr based 4: you pay the scrim New Bdrhrs ktdumd on to fr m of . awed indle, as iand in TM Wd ft. your statement by t to raw smtrwtt doakp data, but rid dmrW4 pit* the meR?n pprpavloWy ded°rd to you. m" not do r fir the pmNsts wa dh. Unpaid Ones chOrgr am added to do appagahla r at of am Aocoud Thus d1a?ft we) fm l ,. to MI ay 01 your eon statement emin NaYt p10d COYared b ar (all y . t c. kiimen Fbtrwa fytaga. For oadm bgMtg period that voter acooud It atgs« m a dame. a mmmean P g p y y g In dw monlM Jrmury, Ape .k1y and October. c. It the ass B (Pens). F (1 ma. WOM or O CJ-mo. year scooted if it has already bean closed. For axe pla, if you ndndzed a ptandsse from a merdhrtt and wo receive the trrrsedm h- the mendard after your aeeannt teas been dosed, sd, the yore erased wale)your bs teoleaotoud, aratan of the dearrQQee?cal b a tried m ad wp be Melia"" for Psynead. If them is a cordrue to Os tltrpsd m smttt? d0 bfoe twill u the acuur: Dolrtes hr been to hall r deMnd above. 7. Ya« Aawd.Yau acrd « &-xsn carat be oonnacd- with arty kdenat gambling useelactionee. 8. Nods Abae Elaaae ' Chaak Canverdan. When you povide a drek r payment. V- auhptre tea elthw to use kefonrdm from your deck to make a orwtktw aloceondc hand trarbr hem Yew hntk accoud «m prover tlw psYwd r • ehsek trrrserlm. When we teas IMonnWat ham Ym deck m make an electronic find transfer, Arts may be wdddrawn from yar bar* art w r some r the tans day we tmwlve Yom 1kha an k?nttlon rat W y. deck beck be. BIWNO RNNITS SUMMARY (In Car Of Fnos Or Gwadar About Yotn 880 If yw tNNt Yoc+ hNl u wrap, « if =n="n famatlm m s naracrfon « be), ssparats dad r con r possible at the add- to kWAdaa dtomrt on cis tram of Ws siammoret. We mud haw bee you no lama than 80 derYe ate we sad you the Mat kid an v k h to error o Peablaa appeared you can all our Oustemd Retailers amber, had dokq r will not pprrrawa?vma Your dyes. In ME Iehar, rive is to Mlow na inionsdam your crate and aecaae member, fin ddlar amore of the suspected army, a duce dm of the armr and an eopiawtlery H Possible, ofNfry yco brew Over Is an error: er H you maw mom mbtmallan, • dardpdm of the Itarrt you w erayswawbout. You do pntott haw to ray any .eyOl ?itp a of uk. a ullai tomeo t the amain you gttrdon. i,t Special We For Cant Card Pucheses If you hew a problem with the gjMly of lempamty, « W.:r that yw =11 emnh um and you Ise tied In guw 1Ndn to e prddan vdth leas mordant, you may low the dgM not to pay dw mnmawrtg amot m dw o cis P ny a rMems. You haw We protaeem edyy vAsn air psmharr pals vws mile dun 350.00 and cis po Vow vas g ado a your has sum « mor t?? t in too m r of your If virtg addror. Of wa own or to to or mplorly or sorl? ci as purUUw am cohered ro8erdw o1 amaae or location of purchase.) Pleas na,harnbor ire apt all ammaponoon. t Dow aw Apply so consumer non-aadk acrd acorn ms S Dons not apply to husheat non-cradn many accoama CadW Ons eppona kdwmatlm pdwry pomctlon: w ow wits d wZ-=-=. Caplal Ors b a aaryia mark of Capital pedode ramW M Ise dears 10 60, wmtie wi wLtrsd«tlst ?rnad ran m A°IWAL° 11PUZ E MM", = billed to bide Pudo $0.60 dsr wr?dmrdm ofy aadr mm m will be evomrytad kuid bee ti WiY .IauaaG An Sb" td. Tampory Ra h r all *? d We came he tin margin pmdarty dlaclrad to VOL Tlsr c oyes mlgtlt to p a robt Qare sor Wry « all AreM va rYhamor for arty 0. WIN be etMcaw on she La dry of Your billing parted each mondt. 2. Avraga DaNy Nalraa (khskrirtg New Pwdursl. a- As serval of I" Ondamdt our Rakanw ==I- a. =do ill colada d by mWplymg to dally You account wale be assessed nc restore tttr man of sae sspnrd of yar accoud fag., wh Nsted Mm that oewr during arty Nakq psdod lkhdr the salvers, purtdrr, apa°W train, ad spacial phamdar) mane of you «amarr sprartad, wo nassrhe the dye to =-_y==!= ..W that 1- been « not m awn arty fro p notlMatlo to and of each day during wlmhmn wthkq our ride t° seas wetlnouairpi wne or dmear der NOV oedw, we apply air at a hamr time. aelansnt of your axed m tl*W==- N a mrmbaddp fan segment. Then at alms std of the Peded, we Kid tp appears on 1M trod of tide ddamns, you hew 30 IInO roandb of tlneso aladatiors to arrived days fmm the date this summers vas mailed m you to avoid PI*V to fee ar to how such be mreu from each e1g0 Tot °«h rD "mml pedoodo H you urwd your atxoun. owing Wa pined, Youmin may Hews dw W for yon axaahL To gal mho daily balance cantlnae to ass you aouun wldaut havhq to pay the === WOaar, ws take do beyrWrp ma ebenNp Z. To une°I your aeooun, you much ad add arW raw trraaetlmro notify w by codling cur Cwtomar Ralatlmra Dep°m am and any upnsce o It a flange We th. d m the previous and pay yar flew Balance' In fall 6o during tin day's balernea for mist aeprsmd. We tlnerh rbtraet any mOMb0 p 1r) phi to the and of tin tNny-dey podw. m dst -u sopnom TThis posted gives are the repatum e? below e. yIf You Cie" our Y ow Y pmomr Relations raquept 10 account Cie.. for ash segment of yon acowe. However, if you ppaain ow Departmers. You mud destroy Your credit cordial are Now 0asrca dnovhTn m Yom prsvias stemnerM M (« account mcor checks, cancel all pmaud"zed billing, cracit If yar now Datahoe wan zee « a dies aaroud), now and ma" "Mr' accent. If yco do rat tared Wocid xrar.he a en .-ma peat m you pbd to a y bW PmaulMdxad Mrtp artartgmwma, wa vole opaeriydearr akaa.m da°-Or-m7 - da_l)y? the . 3 p .?i a ma?O a t° Adchar 0p yoy tact n to rat loo daaad balsnhcoe taoeosr and dsdrhp mho sun by the comber of tad you Pav ere amen' yet owe w Yhdudrp any do days in the tared bMft eyrie. To eniudom yew tad traroaetlor Van law aurMdxed, Amvnss rdurgss, Pod Nnernee esrge, Your swrage daily balance by the de) for, owrNmlt 4w, Mtrrtad NYt lets, each daily rsm and tla camber of dap in tho billing otNarce toes and any Olher tar assessed 10 Yew Duo at roundirp m • tally aria, them may boa etxaae. You am responsible foe theas amour wdwdsr enm s cl2e betwsm this aktsadon ad the rmnocad or they appear on your account at the *": yyoouu rogcrsst to arsntu ohorge a«ury nerd dw the aecoun or they am me urad acosegttrrt m h. if the cods Z «N appesm m iM fi°m of gas sutanam your roquod to dw the acewe. The) may road[ In row m wealO"''° tie Appdw To; we multiply the u.. chergea appeadnp m you?.mmar 1 an« you, lu..rve .. ^. 7143M the laseem Ml anlerndmW nPayments envelops alto w will be your qua iced t roour sco am as of to buidnems ?a17 D rs (12 no rgdod) ,MPlease Yousereli allow he uanot pporonwmna rays ea p&nd Zjdsryck Sys (5) b Jer Paymsma mcalvw by u at arty oiler loadm or in my tutee) arm may awl 6e eraditeG r of 1M Ny Wa meaita than. Rea bwksaa days am MaWry tMouph 64110011 eamdutding holidays. PI rxo-und°for tluw°a tw o{ tlne alp ;=f your wymore.kshsn pv nand w a dw W, you Mhodzo tae to make a msfins deetr«de uarsfor dow hen your bait lack 5'Ida atdhodzatlmn apple to ere cMc reulved dunkmp tin Mining eyrie aura if sad by someone alas. 11 we umot process tin trani°r. You auMdn w to make a charge agalrat Vow beak mocorsn using the check a paper doh or ode kam. 027 Access your account online ... Register today at www.capitalone.com. With Capital One" online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: - ; Pay your bill online Check your balance and available credit --)View your statement Plus, take advantage of other special offers developed especially for you! C'apitaloW* whaft In yaw wauer7- see reverse for details > C __X Awftj Account S Previous Balance ;516.03 Payments, Credits and Adjustments $.00 Transactions $62.85 Finance Charges $8.77 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 027.0402 AUG 16 - SEP 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Your scheduled payment has not been received. Please remit the amount due appearing on this statement If you have already made your payment, please accept our thanks. Transactions New Balance 1X65 Minimum Amount Due $97.65 1 15 SEP OVERLIMIT FEE $29.00 Payment Due Date October 15, 2004 2 15 SEP PAST DUE FEE 29,00 3 15 SEP PAYMENT PROTECTION 1-888-527-6904 4.85 Total Credit Line $500 Total Available Credit $.00 As a valued Capital One customer, you are eligible to receive a free Yeas-End Summary that recaps Credit Line for Cash $500 your 2004 charges. Please an 1-877-794-4487 before December 12, 2004, to reserve your Available Credit for Cash $.00 copy. All orders will be processed between jamtary 15 and February28, 2005. At your setvitt You were assessed a past due fee of $29.00 on 09/15/2004 because your minimum payment was not received b the due date of 09/15/2004 To avoid this fee in the future we d th To all Gummer Rdatlesn w to report a let or stolen old: y . , recommen at you allow at least 7 business days for your payment to reach Capital One. 1-800-955-7070 For free enline toeesmt sesvia and special antoma offer, log on te: w .apitatoncoam Send pgments to: Send inquiries ter: Attn: Remiuanoe Prooefsing Cq iul One Services C.Pinl One Senior P.O. Box 85147. P.O. Box $5015 Richmond. VA 23276 Richmond, VA 23285-5015 Important Account Information Are you registered to vote in this years general election? It's not too late! There's still time to register, so go for it. Your vote can make a difference this November. Call or visit your local voters' registration office or go to www.everywtecounts2004.com to make sure your voice is head. Every vote counts! Finance Charges P/aararee revue ridefor important igfarrsarion Bdasarate Perielu j(1'??[t?,' ? ? N .?pl1dd. raM VG ^ PURCHASES $521.1$ .05425% 19A" $8.77 CASH 6.00 .05425% 19.8011 $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT V 0000000 0 4862362320573515 15 0587650216290087658 New Balance $587.65 Minimum Amount Due $87.65 Payment Due Date October 15, 2004 Total enclosed $ Account Number. 4862-9623-2057-3515 Ncep.,ia-ir,r -im.nlerr-a dh-t.b4- .r M- .rft rk-k Smt APL 4 aq Snu ZIP Home Ph- Alw- Phoae BmsaAd&m #9026045608401515# MAIL ID NUMBER Capital One Bank MANDI MILLER P.0. Box 85147 11111 111 1111111111111 1 177 OAEHILL RD Richmond, VA 23276 ra ? CARLISLE PA 17013-8929 n 111111111111111111111111111111111t1111/11111111111111111111111 ? i? 11111111111111111111111111111111111111111111111111111111111111 Pleae unite ww ae-t nxmbwon yow dmA err money order madapayulbls to Capital Om Bank and mail in the endoraaenvdofs. r Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:?????a?????????????????????D???? Please print dearly Irt 6ktkablr ink YouraddrFss should Induce on "®"sign and mnnorcaddln dnY blankspades. A'.'should bola ft own spun. Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more Information about our privacy policy, please visit http://www.capitalone.com/parent/legal/p(iacy.shtrni. Ce002 Capital One Services, Inc Capital One is a federally registered serviw mark All rights reserved. T aaa? aas?r a? a? 8 e o O o m art#ar Prod. Vou wl hew i milanuan pace period of 26 dell wideut htrtm tl?srgs r row putdsses, now Wry Itrlalaa, Thew rl an W row a1Mr accordance, cryec It YM PAY Your total ' "Now ave BWr in far I k to to credited Notleo tar payments bolaw, and nd n 1. tk *w no for be te by your ou: Statement ca doakp dam. Them of te h In dddo Period oA o rah advrhmc grace, and apedN mrrletu. In adadon, dare is no prom period one ?tr-uroaiorh if you do rot pay do total "Nave b. Aaattaug Faunae Change. Transactions vlddt am not fttha tlato p=dandfrem tletls drive IMl) Ny, transaction Is p e ralwhdor day ato your Account or m tot bi rdod3)Afram the if vas did not pay the 'N?w ealrre fiom dr prwias It WVMd Waterloo, ulta the uMp.a Waa IS paid in kM. It mans that you my will owe fiance hargoo, own if Vw pay to anUe Now BNanes Indicated on the fan of yam statement by the dart statement closing dato, but ad net do r for fie praNaat mtarNh Un iasid l snot chargers I esonten of T Auarc. tc. 2==`1=F. aadt baMq period tot ;=10=1,1 W Mdbsrglnpood num the tool ananc?a rite rrubk,p from tlr avpp?lar?tlah of amount tram the 110.150 Set and the diffiene will be bled to f W p rdws sepnm? b Your account td Tettprary Rtlsean In Fiww charge. We resell the rids to rot awes arty or all H-tee charges for rry given OF treas. In fro car n n r alatamaM1 roe to •Dtlanles to Ap Mummer arty ugid I- tdarge of each IM q) Tale at- to the fapree'd , VIe add up all dla dl _1d fa *1 MYp .1d d, menber of dove In tW period 3. AraWfarmParertaga Rees IAPRI a. Tba •AmuY P 'APR' on the iron of of L ( Me at a b. If the nods P Reims), L (3-n te" /Baulk- p rats and mrtarelale Aan may wry Qsnady rridd may cn wnad ulcer, r iota .,burst rite its tnsroM grw segment. or doe reed WAN Sates =day Wm a/atrhrrt Sitting f Octebr tlr IrOmt of tar d. perlOaC air C:ll day, add any hour ream o01 thL a I To,• wt afro sod kt tW balance y balance o1 each bNallou for each by the total u rivestact the I appear Sa if you Authorized a purdnee from a lrerdwd rid wo receive the transaction from to merchant after your .natant has been dosed, You account vrr be mopeed, the amount of the dugs wait be added to year account, rmsd= ?w?fpM be respassle fa Payment. If Mars la a fee m be to for your amount, r the %a vA continue W late, uts the assort IhSa M ac r neared above. 7. = Your connection ecnn It booneant a aoaud art; "It W any ktanet 1lamublkq broad 8. tWa t Abort ERMerda Osek D0lrartulel? When you pro" a cloak as PaNren. you authorize r N V to usee .l.wra gad transfer your from your make a orwilme ya m banes grant t or a to prooeSa the payment as a dhsek transsedon. When wo a?ildfti? yam clack m mob n alocuahie SCUD" r aeon r the rants day " reOelve yar pe Ord ear Mw yam drek back mom BIWND RM*frS SUMMMY On Car of DJrom Or Ohrles Abort Your Bag It you 9" Vro W le wmrq, a k yw need mar klfamarlan an a tlreaait. p ban, hnrmle 10 se on a -patae sheet a soon r Prue at "add- for klquidr da tan on the from of 0" ataerllrt. We cost hear I nom you m team thr BD caw alsr ws arm you cis etut tla r tlidl d1a ores a pskhtn appaamd Vw er ea8 our Customer Ra1.Yerr msNar, hat dobq r veil 1st p=Votrrourwr t1dns. h your New, Give uthe /a ___Q ?Mn y and aaeaam mniha, dr dollar amass of tW reepaaad Arta, a do@ccV*dm W its error AWKI -G* N you iwd iaom i, udar om =;=.,I$ Z=You ae urue abaul. Yw do not haw to pay ary than N vdie tw ae kof'_V h, but you fa pay is p nell re of aro not M4uaadar. ws Investigate you ouslfarh, we rarrlot ma m Wu yyrBdaWl?am or uls Say anion to eWrat tM i,f special Rule For treat Card Kirchaveri If you how a problem with to quality of prgsny, a servtor that Yw wM s cmm taro and you haw triad in tNth 1. rrraet the pmblan with the merchant, you may tow the doe set to pay the mmaWng amour due an the pr?any or rsMcr. you low die profeedon ellY vArrh 1M Putrdhar pIa was mom lMn 860.00 0 ile of vow wan made a you home was a operat 100 miles in your H we address. lie ewe or onsifirv Of we adverfmarching, 1" 00 p p" =::=.) ai OF fid ore cowed mega. .. a Please trar-aber to ign NI oornoepe11da1r. t Dona not apply to someone narcmdlf card &CMWs e Doea mat apply m cask gas M11-em& Card aCeo4nm privacy potecficn: w or sad envim mark of Caphal Ins reserved a 2003 01LOLBAK 2. Avrrga Dtltr Bslartse I New h4dwr). 4. Aserrrrm of Late, Overbuilt and Resorted P.ystrt Far. ted nmltlplylrp Ms doty a. Rrhnc?s dh= You auxaum will be award na mom Asst two of tba far Wares of of yov accout (e.g., sari = Nand hero that occur during my bNW1g period thdar dr ad-, P.Wtoaa, apadd trrrhr, and Speciall puadase) toms of year crtann r agreement, we rwM tba ride to by rile dally psrioae ratafd the[ Ihae bar &A rsvleW ct l to At d f h d d waive or not to areSa ashy ire Wthout prig rotl 2- to tM Sa wlMou w ta drill t ll r hM N V p y r you. o ay . an eac the 6NYrp prod, we apply the ds?y Periods tune for each a a q e o sates me a m a r llama. ra agmeta or you account to the dsgV Wanes of each Sa art Then at the and of the blkl roo t we bd t S. Yv Aamui4 N a mambeMlp Ise ft a ea M from of RNs Natsnsm ou Iew 30 . g P O V the lasulto of tins dagttaualadedrr tp arrive at your ro e We add u pp an. . y day. rime Wa astarm wag naMed to you to avoid a in P p made from sstlt aprrm to amw chat tag pe?o p y g you rncd yam decon. During this period, you may if hharlee charge fa yam aer:an. To get tM de War1o1 = war aorud tMtleut hall m pay the = fa each agrtrt of you exacta. tfa bepkrlkq = . To rncal Van acmran. you mu.t and ad any now bNrn fa sect asgc l l d DC-? M H c th i notify Custom cAiN: us by wlMw DOe ' I l l di h ce a c e a Say hr1r age a an prev ous day's fa flat osgntan Wo Met rbtroct ts n a so (exc u ng t e y?u manbWrip Ise) prior to de end of the Wnyday period m% . Payne is a ctedla Posted as of ghat day ttat .m a mard . a. It Yw am Your Aaaeut. Yw er tugttesf to nor to that Segment. This gives us the gamm doily bdrlr for each am te svrr Ise eb cis Dl ou === our Gatomer neladete doe am oast sard(N and y , y == tv p Now Rair you prrvtahe walrnatt N FN (a y account accaes check. ,tareN all prSauded-al aakhg If you new b h- sect zero a • sea[ anoun0, new , and tear wing you aceaaht. It ycu do to enlecl trorosd Ana == to Yau' ptWco or aped., prruf-bad WNInO amnpomre, wa wIX candor . purdar asadded te the daily belrre. We N l Y N b N Y h d ll h W rocelpt of w cargo yea aahodzwlon to mopon yota AdaN tl WM d d b e n am t e evemps u sches y au cp s t e o y ?? yy?? balances together a rd atmarq the an by the mambas of erue s you :count ose account. not e until you WV all .ntoutla yam r kteAdn¢ any the days in the mature biting cycle. To calculate your total transaction you have authorized, Husnce dergr, pest e eetftloeargo. yea average daily balance by the ?W?w W due /ace, ovaNMt far, rwtmatl poMtrt tor. each d smo d c ? t p y p paced. Rs to scarp an as dally Web d e ws ny b e a,f o far a i aunt. You an oe ruipa ?e amu wtts owweether alyt wrianr between this calculation and de amaax of they appear on you amount at the rime you mrium to urachee darn rarNy awsaod nor ill. account or they am sacred su bacquem to b. If da cods Z or N appre r tW from of tHa motorman yeti roquon to due tW secant. TNs may roWt h roam •.Wrm Rato Applied Sao: .w nxltlgy de.?., datpos?ppoaMup r yout?ccant aae?ycu law _ . 7211M Intpartrm Ftogee: 1a ee amarnf Payrnama you maY to w will W aeatW to Yet aoooum as of iM buraturs Gy ws ecNw hk,, proNAeO I1) you swd iW batten partlan of t7ls wawrert anti you deck th tM auciwd nmittru.e envNlpe and W you pamnrtt la rocelvsd H our p?oaaNnp cwt. by 3 p.m. ET (12 noon PT). Plsar meow n ISan lw 16) burssusse caw ban postal deNw Paymams raoNwd by u n any otMr loeadan a in any olha krm maY not ba welted r d tM dayy sew noNw tWm. Our busksaa caw an MadaY dvotph Sws4yy, ezxkdng tmlWaw. Phan tab naf tea afaplse Pzpa d?a elc. vdsn pprreegparkq ywr pawtem Wlsn you nand w a dteskW, Yw emWrize to to make • onrtbns Necvalc tmahr daisy 11cm Your bards auxarrt of tM deck uR1h atttlariz.dan alpha to M dscb eriwd duhq tW blhp cycN awn 11 aril by acmaons Abe. R vm umof Proraa Ms tranNr. yw autWdzs tan to ma. a derye apalrot yap baulk auxoun uiq tM chock a paper drab a otMr kart. Financial difficutties? caJ:1,W0 ' We can help! wlurlr)nyourwaffet?, Your account is over 3o days past due. Good credit can be important for getting an apartment, a cell phone or even a job. To avoid risk to your credit rating, call 1-800-955-66oo to use our free Check by Phone service. If you prefer, simply use the payment coupon below. • If you have online account access, log on to your account and pay now at www.capitalone.com. The purpose of this letter Is to collect a debt. Any Intonnatbn obtained win be used for duct purpose. 01t-04o4 O 2004 Capital One Services, Inc. Capital One Is a federally registered service mark. All rights reserved. Account S Previous Balance 1587.65 Payments Credits and Adjustments $.00 Transactions $63.49 Finance Charges $10.12 New Balance $66126 Minimum Amount Due $161.26 Payment Due Date November 15, 2004 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourservicc To all Co a~ Rdatiom ar to report • It or stoles nrd: 1-800-955-7070 Far free online aamum wrier and special axtemer eHen, leg on to www.npihlomoahh Send p"erhb to Smd lg, u xe I. Attn: Ranithna Pronaing Cap:nl One Sesrka Capinl One Serrioes P.O. Box 95147 P.O. Box 85015 Richmond, VA 23276 Richmond, VA 23285-SOIS Important Account Information Want to make a difference this November? VOTE' Your vote is important, so get out there on November 2. Orly you can make sure your voice is heard. Every vote eounta! PLATINUM VISA ACCOUNT 4862-3623-2057-3515 SEP 16 - OCT 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Transactions 16 SEP OVERLIMIT FEE $29.00 15 OCT PAST DUE FEE 29.00 15 OCT PAYMENT PROTECTION 1-888-527-6904 S.49 Capital One is proud to apport The Heart of America* Foundation, helping children learn to read, succeed, and make a difference in the world. In 2003, we gathered nearly $1 million worth of books for children in need. To larn more about how you an help a child make reading a lifelong passion, visit www.heartofamerieaorg. As a valued Capital One customer, you are eligibk to receive a free Year-End Summary that reaps your 2004 charges. Please call 1-877-794-4487 before December 12,2M4, to reserve your copy. All orders will be processed between January 15 and February 28, 2005. As long as We benefit is available for your scoonnt, you must all in each year in order to receift a Year-End Summary. You will be notified in your statement on how to opt in for your Year-End Summary. You were sa med a pan due fee of $29.00 on 10115/2004 because your minimum payment was not received by the due date of W1912004. To amid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pkareta reoax ridrjar I arortaxr ixf6rrsatwn BdnvrrM P :& C-=? ME ypthdro roe PURCHASES 862152 .05475% 19.90% 4110.12 CASH 8,00 .0542S% 19.80% 8.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT V 0661260216290161262 362320573515 1 86 0000000 5 2 0 4 pkmprid -X,;raurx-h'Y "-ilcdox ;,kwwiarbhv-R.ti.k New Balance $661.26 Minimum Amount Due $161.26 serw Apt s Payment Due Date November 15, 2004 Cihr ae.he ZIP Total enclosed $ ltomeppono Nhaaan Plwoe AccountNumber•. 4862-36212057-3515 FmdAddrwr h #9029045608401512# MAIL ID NUMBER Capital One Bank 77 MILLER 1 MANDI 177 OAKHILL RD PO. Box 85147 . Irlulullutlrlllurl ichmond, VA 23276 R w !? CARLISLE PA 17013-8929 n 661 1111 111111116111111411111911 111 111 trt,rIL6J1„ill„I,I 6ulllu.III..rrrrllr,tlrLrlJJrrrddhlrtLtrlLrrLllrtl Pkare-4teyoa mwxatxxmbw myou,heel: or mmy ordn rxadepayroble to Capita?OMB=k andrxad in the snrlaredenrukpt Financial difficulties? 041 ne- ttr/latt's to your tesafhti'• We can hetD! CR PHW Your account is over 3o days past due. • Good credit can be important for getting an apartment, a cell phone or even a job. • To avoid risk to your credit rating, call 1-800-955-66oo to use our free Check by Phone service. • If you prefer, simply use the payment coupon below. • If you have online account access, log on to your account and pay now at www.capitalone.com. The purpose of this letter Is to collect a debt. Any Information obtained wSI be used for that purpose. o4to4o+ O 2004 Capital One Services. Inc. Capital One Is a federally registered service mark NI rights reserved. Account S Previmas Balance $66126 Paymeiita, Credits and Adjunments $20.00 Transactions $34.71 Finance Charge $11.12 New Balance $687.09 Minimum Amount Due $197.09 Payment Due Date December 15, 2004 Total Credit line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To ca[l Custsaler Rdadow er to report a lost or stolen cud: 1-800-955-7070 For free online a«ouat service and special outomrr.0m, fob on to: t capitdone.aom Send payments to: Send ingiiew tot Attn: Reninsaa Pr6owin8 Capital One S-1- Capital One Services P.O. Box 85147 P.O. Box 85015 R'uhmond,VA23276 Ridm,nd,VA23285-5015 Important Account Information We would like to take this opportunity to inform you that we may report information about your account to credit bureaus. The reporting ofyour account information to credit bureaus contributes to your overall credit profile. Late Payments, missed payments or other defaults on your account may also be reflected in your credit report PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Payments, Credits and Adjustments OCT 16 - NOV 15, 2004 Page 1 of 1 1 08 NOV PAYMENT RECEIVED - THANK YOU $20.00- Your scheduled payment bas not been received. Pleam remit the amount due appearing on this statement If you have already made your payment, Please accept our thanks. Ttansactiona 2 15 NOV PAST DUE FEE $29,00 3 1S NOV PAYMENT PROTECTION 1-888-527-6904 5.71 - iw One proudly support the National Youth Anti-Drug Media Campaign. P NTS. THE ANTI-DRUG. Stay Involved - Ask Qestions. To get the FREE booklet, "Keep'ng Your Kids Drug-Free ,"call 1-800-788-2800 or visit www.T Xllt- 4-com'- As a valued Capital One cuatamer, you are eligible to receive a tree Year-End Summary that reaps your 2004 charges. Plum all 1-877-794-4487 before December 12, 2004, to reserve your copy. All orders will be processed between January 15 and February 28, 2005. As long as this benefit is available for your account, you must call in each year in order to receive a Year-End Summary. You will be notified in your statement on how to opt in for your Year-End Summary. You were assessed a past due fee of $29.00 on 11/15/2004 because your minimum payment was not received by the due date of 11/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. FluanccCharges Pkareinreernetidei6rislpartaartiiy6rs sm Bdsenrwe Peris& C.'', (??t?? ?tS?,j ylfti" rde i]r'/r / ."fIAVG PURCHASES $66L49 .05425% 19.80% SIL12 CASH 5.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19.8x% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 15 0687090020000187093 New Balance $687.09 Minimum Amount Due $187.09 Payment Due Due December 15, 2004 Total enclosed $ AtcountNumber. 4862-3623-2057-3515 PBoeprw rs X raa-mr14r reuif,6-4rrkh.-Vic it. o M-1 isk Steel Apt I Gry Stile ZIP Home Ph- Ahemeta Phone • Emd Add- #9032145608401515# MAIL ID NUMBER Capital One Bank 888® MANDI MILLER P.O. Box 85147 IIIu1uIIu111111n11 a = 177 OAKHILL RD Richmond, VA 23276 r CARLISLE PA 17013-8929 n 11111111111111111111IIII111111111111111111111111111I1111111111 11111111111 III I II r 11111111 Is pill oil111111111111111111111111 toI Plesu rmiteyOW suormt rntebn an yin 61151 err resney order ntadepayeb/e M C# dd OW Be" aadmaitin t6s eaJXed estK* r 027 Access your account online ... Register today at www.capitalone.com. With Capital One" online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: Pay your bill online -? Check your balance and available credit --) View your statement Plus, take advantage of other special offers developed especially for you! C'apitalCW .haft in yeas, want?' see reverse for details > PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account Previous Balance =687.09 Payments, Credits and Adjustments $.00 Transactions $35.12 Finance Charges $11.27 New Balance $733.48 Minimum Amount Due $233.49 Payment Due Date January 15, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To call Ctutoma Rdstiom or to reporta lot o stolen card: 1-800-955-7070 For free online aemunt service and special outomer offer, log on to: w .capitdone.eom Send Payments to: Send inquiries to: Attn: R-.ft we Proaring Capital One S-ri- Capital One swim P.O. Bw 85147 P.O. Boy 85015 Richmond, VA 21276 Rielmend. VA 23285-5015 Important Account Information It's Capital One Bowl Week time again! Tune in to ESPN, ESPN2, and ABC starting December 14 for the best in post-Beason college football action, to see pour favorite teams fight for bowl championships, and fee college football's ulfimare prize: the BCS National C}?ampmnship. And on NewYesr's Day, be sure to tune in m ABC to watch the Capital One Bow! and see which mascot is gowned the Csotal One National Mascot of the Year! 027-0402 NOV 16 - DEC 15, 2004 Page 1 of 1 Payments, Credits and Adjustments Transactions 1 15 DEC PAST DUE FEE $29.00 2 15 DEC PAYMENT PROTECTION 1-888-527-6904 6.12 "You are a valued Payment Protection customer and maybe eligible for benefits to be paid to your account in rases of disability, unemployment, and death. If you have experienced one of these events, please call Consumer Membership Services at 1-888-527-6904 to see if your situation qualifies for a claim. Your account is 60 days past due and your coverage will be suspended if it reaches 90 days past due, u stated in your Payment Protection agreement You were amased a past due fee of $29.00 on 12/15/2004 because your minimum payment was not received by the due due of 12/15/2004. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges P/earereereooreridaforimportant iXfo rrs IiVX .an tI p Pm.rr ?g r V xdto raB CFIARGE PURCHASES $69252 .05425% 19.88% 813.27 CASH 8.00 .OS425% 19.50% 8.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WTTH PAYMENT 0000000 0 4862362320573515 15 0733480020000233487 Pt<fnN.rdfisgaJaRrua? rmailydarrrn? saurtbhrarNaak;.k New Balance $733.48 Minimum Amount Due $233.48 sr«. Apt + Payment Due Date January 15,200S Cary Stiu ZIP Total enclosed $ Hom, Phony Ahamu Phem Account Number. 4862-3623-2057-3515 a EwaAdd- Capital One Bank P.O. Box 85147 I I I U 11111111111111111 Richmond, VA 23276 1 still 11 1111111 11111111111111111111111 111111111111111111111 111 #9035145608401512# MAIL ID NUMBER arm" MANDI MILLER n 177 OAKHILL RD U.RLISLE PA 17013-8929 a Ir.rIII...111.rtstill still 6ddr6un6161[list 11W616r1 r Plewe wrrteya ormuw masher om yore cbat w money order madepayabk to Capita! Ow2=k and mad w the mcAwed exweAope. Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:??ll?ll??????11??11[]???????[I????????? PkasrprintckarlyInbk,ekorblue lnkftraddressshouldladudean *'slgnandcannotmMain ayblankspaaetAt'shoaldhawfta"space. Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/lepi/privaeV.shtml. 02002 Capital One Services. Inc. Capital One Is a federally registered service merit AN rights reserved. =ir aaaaaa? g OS 1, Flaw To Awkl A Flmnee 0-w. to. Orris Period. You will hew a mkimem araee perfect of 26 days Whhat f rJWvrOarJat an row pudhare, new balance trameiro, row Purdvmos and mw other cargo If you sty ymr t«al 'New 6Yrce-, in aoeordomti wish lie Frportr[[ Nodcs for payrnorw below, and in time for It to be cmdted by your matt statement closing date. Thee b ro pace period r cash advarms and speow Vareshem. in de., them on any treeocdr N you duo re,t ? =I!r-_v?? baiarae.' b. Ao mbg Fires Gene. Transactions which am net skisa to a grace period one snare tm ince charge 1) hen de data of the tram aetr or 2) flan the data the trrr.cllon M pmo doYce-ofthe W to yaw A«shn or 3) hdn do ant u 6 mmm 611Yp ifyyeout did not pay the -Pic BaWhm the pre blhaho psdod n h/, finrae ehedgea caekes to sacrus to yam unpaid balance undl the rood balanae Is paid In M. This moor that you may trod owe fnrhce charges, even if you sty the asks Now BeWas Indicated an the fist of your staenwn by the now statamrt doskhg data, but did not do o fir ate proviou s nsend h. Unpaid dints derges Aaoat. am added m the sgment of your to. lutiiror Fburua For rdh bong peded that wur account i sublet to • m-hca corm. s nehama1 at the aarg belanoe of =M11 rch a fnas egmeM staterhheach ara, woealai. arfd an tare fro ur db to a qdo $0.60 r virddoom snot es difference will be t d 1%ze yr aediwlkn fn Fkres ahrtw Ws mtr«w the dolt mot assess any or ail Iksrce chartist for any, Oven 2. A bN??=p«IO . I few Pvdrasl. e. Rnance charge, H cal WatW mtidW,. ne deny t =ca?) bdtrrnm of each spe ialf ?fsr?ami by the a?e?p daily periods reveal that hn bar p evktsly?Ar/eodtto yoi At the snd of each day the bNlkg Varied, wa apphy the patwk ram for rdfi sspnrt your semnt to the balance of each aeprhoht. Then n the and of dins gated, we add up the reatln of dear doily calculations to arrive o[ = csrye for each rpcart. We add up the aopnsn m an ev the turd paid. tntnce cadge for your a.com To get the tidyy bdrm for ostlh aa0radht of yon accoutt, we take the beplmeg baisrnce tar each otpnst add am arhy row banoo eto s eat any?tfaf. (Wanes charge dalaLfed on the pmvias waymorns or fer rte[.evmwt.fthat b Wecans= amaWce any Ymmmodin pasted r oy the[ ta m tun aepnac of givr m the aaporam if y balorao ft he each aolfnert of yam sxoh.n. I(o you New raWhca dawn r yam are if pdoNas te, ..ut), M (« It your row bdahm per taro « • oes arson), row trorracthorr vdich past to war added t oMr or special s y bake cwm*is the ewrape_dpgy balance by sddng daily V new transactions to or credits. Of the Bodo ill appeam an 11m hall of this statement next to "Balance vino Applied To," wo also subtract any unpaid throe surge bekWW In the balance of sell a!Cm ) TNs gutwa ue the dilly, bdanco of each rW- 7tan, we addpedpWW to daily bd- for each a.b.r of dap in W hWNt wAod TNskdws w the eve 3. Amyl ertaos Hams (APNt. segment. a. The ism -4:" Pero=%W Iiti may appear as APR' an due iron of a. b. If the code P (Palms), L (3-ma. LIBOii), C (Gmltcate of Deposit), or 8 Prime) appears an the front this ststen A (BrhkeaMthe periodic ratew, the IMP *T1 revs and =.-pan AIia1A.l POTZAOE IfATE4 may wry qusedy may Ycv ass « deu. Weed an the trusted kder, as fond in The WAIF West .buraL pus tM margin pmNatty dedrsd m You. Them Wt its w oniho troI da htMrhg oovetad by your wdWic one Y.-.= e mondr Jranry, Apdi, .hll? oat October. If the code D (Prime), F (taageaa uBOht «O (3-tno. UBOR Repriced n the front statement a Ct ta -ni oaleee rnsW. tho P" cc cis will be effect" an the trot my of your btag period each manot, 4. Aeeernrt of Leg, Ovotsi and PA&nn d Paynwt Fees Your account WE be assessed no mom than two of the fees Noted hero that aear during any bWng period Umbr the tem. % your aetane apsamrt toe rorrv0 the right to wall « not fe stream any ire vjthon pd« nod%.ad- fe ou stifles waiving stet ripM to amen the mere « deter r n s later alma. 6. Yaw Arsatt. It a membership %& ofa rm an the item of die stnemem, yw hhaw 30 days from the dote this autsnent per meted to you to avoid paying the fur or to how such fur credited to you if you canal you octant. During this period, you may confine to trio mmberatip fr.Tyaom account without Ievkng to pay the eanneai your hour h@ you ay notify is by -in, ar Mem« neWlona DepsrtmoM endpay r'NSw BaiarZ in hN (excluding the motets.yaufur) fubr to tM and of Mo dtmVAeV wdW. 0. N You (Nose Your Assn. You ran tegnheat to giro yyoauurr acceunt W tatkg our Manta Naiadrr Dapanmont. You mm?t do.troy yam credit rNf.) and axest acne.. deck. , caned at praauderizad toting, tear your sedroddm. It you co rot canhcal and proauthelzed aw?npansma, ws wilt deride receipt of a dirge your rllhhedrati n to reopen your accent. Additionally. your Account wig rot M tlord tent you per eN amounts you owe us IMtudrq: any trarwttloue yott law ounhodzed, finance charges, past due for, owdim it ire. mtttrrAd payment far, rash advance fen d arty othnsr I. assessed to your en accsan. You aro mpsrWe for esem motets whether it V appear an Year earned at the dime you request to nor the sewn « they aro incurred subsequent to your request to dose the account. This may maul In dargea? ?aatkq?on yen secant suer you M" your aoeant if it has already been closed. For example, - if Vw authorized • purchase from • memham and we me"" the traroMbn fern the merchant after your acca n has been dosed, Your account WIN be noprd4 the shiest of ds chargs wY be added to your ncceu¢, ell yyww w?be respormue for payment it team is a dnnrnbasrtp fur for your atcout, the The WM continue m be demur, m de steam by low, teat the arc s, bdrae Ma bar In full r dolled eb-. 7. [Lint Your Aarhot.Your card or aanunt cannot be used In connection W kh any hasmat gambling transactions, S. Pladoo About El provide a crock as peynrM. yvu aW Wzs tr eh[w m use kdo n idat from Vour deck to mob a onetime etecbaic fad transfer from your bade accent or to pone the a dock transaction. When we w YtOnnnlatPaanl h? 0nn1 an yeti dneak m Imake M eledlarlle fill yam bscu arrsdn , fads may be wd - rrr hornMvs est as as a son -the sa day ry v ya+r paynert?Y well Ve an Bekbocek from BILUNB FOGKrS SUMMARY (in Car Of Eimer Or cessations About Your BIN) If you *** yam bill to vvrag, «If you read more Information on • tra-aotlon «blif rvrita s u m s Iweswrem shoat r seen r passible n the add- far ri-frat she- on you ro 1a1 the hea bass d-i SedO d ? dsswys ommonart. r pim the first bl1 on Will error « prObhrm apprrod You can sell our Monier PAW" manber, but doing se will rat pq?aerw your uipdt n your lamer, give us the following inf«matehs your nrae and axon ember, is dollar amaut Of the nupatted ems, • daaedpdo of the error and an evp4nadan.PauhbU, 01 Whv you bdMw there la an error, « If you moe InbmadOn a description of the hem you sm share about. You do mat hew pay any amohtrt vAhta von aro ImreedgaWq h, m gist am ro but Yout In ail to pey de pate your dlf n ort you . we krvrdrta ycur ptrtr, we -1h. amount you aim. «cab am salon m xtM M x,t Spedd Rue For Credit Card Reducers If you have a problem With the purity of property or rrv ors that you purchased with a credit card and you hew tded In good faith to coma the praMan with the merdunL Yco may hew the right not to pay 0. romaWng man duo on the tlhsny or rrvkr. You law this poteetlOn oily clan pudar palm pea moro than 060.00 aW 1M wqe tank Vow home atM or over or r within 100 mgr a of visa r vsrm we address. Of the operate to rrltle or If lve matted iled you the pfpudurundaoaa aam covered =--=" ail orxo. er&m men to to Se Wgh o1 at em correspondence. e m « «reapondoce. Howse remember to t pass tat apply to toreumar r t-eredn cans acc-W. I Does not apply to business men-cro09t our oco-W. C tat one supports Information privacy Promctir: re our s n www. one.com. Capital Ors N a atv tagMned eeMca mark 01 Gphal period Duo to muting an a daily basis, them may be s ?tv eras between this edeu ation and the ernout of ashamed. b. 11 the xis « N apprro r the iron of No atnmm =m -Bdanm earn,.AAptocl d To: ws nwitlply the ......... w ,a, y ...,u., you mall to us will be , - - to som! go n encleeW Pteralttaaln miner t "bps all u War ?ym is udvW account roccs*dd login bdkl 3 p mmaET (ltf rash PT)?1P)ISS?ie slow n LloMmtw portion of the amora tmd your bud k dknaya iw pmW ddwr?y k PaymeMS received by us at any eew beacon « pNraanpyrMmgMyroulram ym notbgeoeYmomd as of 1M day we receive them. Our bukeee days am Monday through Saturdo exduditg holidays. transfer M your bu* awe br?UeeNan Doff 11w dark 4Ni aWsnlxACn apgsa iomaY ?1 dMeohu ?mrive u d dA+tkg tfa bgimgfecY M svattlf won by to malue saiheoe aione r vwn wrpt po ei tl vamkr, you authorize w to make a charge against your bank account using the deck s paper draft « other ism. Your account is temporarily suspended ACCOUNT STATUS FOR: 042 from future purchases and cash MANDI MILLER advances due to its past due status. A good credit mdrig can help you get credit cards, a cell phone or even a job. We may be able to help you restore your charging privileges: • Use our free Check by Phone service by calling 1-800-955-66oo. • Call our friendly associates for payment options at the number above. • If you have online account access, log onto your account and pay now at www.capitalone.com. • If you prefer, simply use the payment coupon below. The purpose of this letter is to collect a debt. Any Information obtained will be used for that 0 2004 Capital One Services, Inc. Capital One is a federally registered service mark. All rit TEMPORARILY SUSPENDED capffmo 4 l when In your mast?- reserved. 042-0404 Cae, Account S Previous Balance 1733.48 Paymems Credits and Adjustments $20.00 Tnnsacficus $35.35 Finance charges $1219 New Balance $761.22 Minimum Amount Due $261.12 Payment Due Date February 15, 2005 Total Credit line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourservice To call Cudomer Relations or to report a lost or stolen nrd: 1-800-955-7070 For free online so»uM service and special maomer oSen, let on to: www.npitalonecom Send paymerw to: Send ingairia to: Attn: Remittance Promainr Capinl One Senim Capitd One Savior P_O. Bo: 85147 P.O. Boa 8SO1S Richmond, VA 23276 Richmond, VA 23285-5015 ImOortant Account Information We would like to take this opportunity, to inform you that we may report information about your account to credit bureaus. The reporting ofyour account information to credit bureaus contributes to your overall credit profile. Late payments, missed payments or other defaults on your account may also be reflected in your credit report PLATINUM VISA ACCOUNT 4862-3623-2057-3515 DEC 16, 2004 -JAN 15, 2005 Page 1 of 1 Payments, Credits and Adjustments 1 03 JAN PAYMENT RECEIVED- T14ANKYOU $20.00- Transactions 15 JAN PAST DUE FEE 15 JAN PAYMENT PROTECTION 1-888-527-69N $29.00 6.35 `"You are a valued Payment Protection customer and may be eligible for benefits to be paid to your account in cues of disability, unemployment, and death. If you lave experienced one of [heat events, please call Consumer Membership Services at 1-888-527-6904 to we if your situation qualifies for a claim. Your account is 6O days }au due and your coverage will be suspended if it reaches 90 days past due, as stated in your Payment Protection agreement You were assessed a past due fee of $29.00 on 01/15/2005 because your minimum payment was not received by the due date of 01/15/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges PkWo erl4erreri&*inpoda"trmfarmration Bdara.mer P " - "' #tr-dr I.& M. PURCHASES $731.06 .05425% 19AU $1229 CASH $.00 .05425% 19.80% 8.00 ANNUAL PERCENTAGE RATE applied this period 19.90% ? PLEASE RETURN PORTION BELOW WITH PAYMENT V 0000000 0 4862362320573515 15 0761120020000261121 New Balance $761.12 Minimum Amount Due $261.12 Payment Due Date February 15, 2005 Total enclosed $ AceountNumber. 4862-3623-2057-3515 PG P..rareic.r m x..1. Anrj i' wnylh,r.rkl-k .k Street Ape c y S.. zm Home Phone Alternate Pb,. • E..aAdd- t? #9001645608401511# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 Irlullluulnlrllttl a 177 OAKHILL RD Richmond, VA 23276 CARLISLE PA 17013-8929 n Irrlrlrtlirrtlrlltrtltllrrlirarllrrrlltrtrtrlltltrllnrllrrlrl ? ? Itrrlllrrrlllrrrrrrllrrllrlrrlrlrirtrrlrlltlrrittrllrtrlrllrrl Pleare uriteyow account mxa,6romy-heck or mony order rendsPayable to Gfital Om honk andrnad in tlx endm4denvelope r NEW 10 10 aarstrt. n? asasas? Sam a» 8 O i OgI ten Sm RSR aOraq arena or dace sepmaa esch toy, am arty new ire Cries to aadt asimenl and subtract arty pavrncrds a credits. fm, the code N appears m the item o1 NoIN ttatomrnt neW to '6Nrae Rata To,' tw cite rbtrae any unpaid trunea charge krW Wed in gat base 01 eadt sorteent.) TNs giwa u the daily balance of each lnon? ura se for the Nlleq pa?lodpand dNdebal the M eedr rember of dap In the piing pedod. This giwa u the a logy halancs of arh secant. 3. Anssrl Rags fAPRI• a. The tamp 'Areal Pannuge Rate' may appear as APR' m the hat of this "mom b. If the coda P (Prime), L (3ytts. UBOR), C (CeNSate of Deposit), a S (Bread Pdms) appear on the tram of Oros statanwn read to the pedodc rate", Our psdode rtes and oan?aa?ap ANNUAL PENCFMAUE MT64 my wry 4+snanl' ra m"W eroaa a daeroeao based m the stated ideas, M it it WaF Speer .)awng plus to mardrtroNawWy dodos" to you Theme times toll M m the tent dsy of yam !AN" Pedo. mwried 16yo= padoAe_nnrnard rdng row to wvee w rrwaa taharga. a. (kaes Paled. Ym wgI hew a ntWrom gmce plod of 26 days without rawttb ohsrye en row prduax, raw balrra [stater, new special purchases sod new other Charges if you pen, you total 'Now SAW"% In socord- with " Important and In dnw for it to be et Notice for payments bolow, by your nos sutamens dosiq date. Them H ro grace pedod on cash adwttces and spatial ammeters. M addition, arm H no salsa period en atny trarrpmmlon if you do nor pay the tool 'New b. Aaanity Fbr- CJurga. Tram-lions vA" am not heart the date of to transaction or 2) from the data the tnnwaion H processed to you Acco ra or 3) from the are[ alrtdar day of the atria hlOnp pealed Additionally, If you did not pry dr'New lid, fiom the Kwous C=1 period in full, finer0s changes, continue, m samara to In full. ? the unpaid b.W- 1. Out yomay sill cve 9 ca drtgga aural If you pay the andro New Balms Indicated m the front of to Mini tW gla roe, a minimum c. prfodc tam W? Oman morrh tne vA rLtmet tat amount ho i tha W.60 nhiirum a d the dfHmrta wit be bii" to the purchase aspnrnt of amour. td Terrperry Rasa ilen IN Filters awga We meow the right to not Mines any or all frwae dirges for any gwm 2. Aysrpt MD j aquas Onoluding Nwr lVdusMl. a. Rnatce dirge, H calculated mutiply4q the dairy bdrao of adh sepses a your account (e.g., oh advrtce, pudrsa, ap.dal trorM, end ar-W pudhoao) by the oorneaaodne dally psdode nmW clot hss boon pnavbmdy to you. At the and of each day rkal o the bB" prod va apply the pnbde eau nor each > me m or yam aeaua to ge Wraa of stab de noaJn W rltnssaft and at ohotS m period, a nal , up ?? a ao at theh. a odr ..,Am from fi m Mch S finance change for your soars. To pot the dally balrhce fa each wpnomtt of you aomua, rwhoyuko de eopwmro ant cege!calorlat cWaleadlartrshda:j them Wou s terclot as city's Onart. WOaa aW Payment r trsdta posted M of that day [het am allocaed to that sWriers. The gwe us, the sopras daily baance for osch amogmers of yo account. Hbwswr, if you pdd No 14- Balance sl? yo r prevhan statement In Ad (a If your now bolaraa tent zeta or • otadt amouu/, row troraedorr wNch per m van ardrse Of ssedsi WIN be onecew an the start dry of your bliq paced GKh month. 4. AMewrwit of LOW Owylarit and Returned Your acteua tea be asses[" no amore than two 01 Ono Yes listed hats that Deer during any baring period tinder the terms of yam wrmna apoamre. we mane the rign to wdw a nil to assess any has hAthoui prior n"tc"en to without waivhV our right to a- 1ho Mao or almYar ell n ¦ false gins. 6. Your Mortars. It a membership fee aft m he from of ails stnomrn, you hew 30 dap Nan the au gtia sunment was coaled m you to avid paying the in or to he" tech In credited m you if you arcel your amount. During this period, you my continue to use your accent Wtheut hating to pay the manbordip tee. To caned ~ secant, yag must mMDWSFsp lee) prier to ill and of gas thirty-day p"od, B. N You CIMt Yam Maaat. Vote an raglan to date yyoouter acowa t e 0 our Curtaner Wallace, Dapatuners. You must destroy your crack and" and scceted across chocks, cancel al pFmnh k d bake, and MassurYq you account. It you do not ancel preawhotized 6Dltp arnnpsmrms, we wig censida recalls of a dirge you autlnritatio::m i?epen Yam accetau. Addtlrrly, V. amass ha load t , you pay d armotara you mate to imidng: an, transactions you have atM":"",, ikhance charges, past dud foes, owriMt tall, rttened paymra is", ash adwnco Yes ant Z= ell ==Is yew ecostnt. you am ter ur wlagar they appear on yam accarm a that Oros yywou reprn to does the suxetra or they aro kLL'nnYlled swaegwm to Vote ra luclto doll the axaam. This may mutt e =_==2 amm awe b: A? a:1se v!:!: ...1 accounts if it hie alrssdy been dosed For emmpio, if you authotzed a pwclusa from a merchant and wo moshm the trrdectien from tine marchers afar your somata has been closed, you ammra vall be mapanod, the amour of tie dtsrpe will be added to your orsoua, rd you yWl be resprable for Payment. It them, H a m too fa you aornrnt. de fee tea mrskme tobo d=fit he lon pfmatnd by Hw, uaY da nomurm w been paid In hM » dented bow. 7. You Atmut.Your ad or amanl cratot be -lon re vferh with any Internet gemberq [ra S. N d- About Maimed. Cheek Qanr-mil- When you to use lin amatim from your dtawk to make a orrtim electronic fled hander from your banit arcastt a to Pala k the ppa?ymem M a dada trrracila? When we use, halionfr? your dock W take an slowarlc fund transfer, amount as som "the ire "? from, your bslnk day via matte you Wp1enz1ilrhd ==rot mochm yam dock back flan BIWNB NONTS SUMMARY (in Cass Of Frrera Or aeadre oar Your BW If you Nick your bill H wimp, or N you need more In/omnatlm m a trrtocdm a bill, writs to u m s aepaau afhM x seen as poaslH at the add- teal We must des h~ on the from at *h statement. from you no law than W days hssr r . era yet the irri UN en vA*h the areal r prmer appeared You an emu our Qrtmw Relations market, but doing so wp not pprfe!sMr1tNN yaw do" in you letter, gvo u the ft %,** Inlormatlarc Vora twat and account number, the dollar amour of the rrapeam d error, a deseip w of the sna and m rpanegen, N paYtlam?V j bdeve Moro ie an error, or it You need tore a dacrlptlan at the hem you are metals ahem. You do not hew to pay any amount In question wile ws aro I M, butyou am sW eW.MAile ostad to pay the perm of=lhri aro rot In gatssden =9 or yaw =don, wo ranrt repro you M dNMks any action to collect the amount You question. i,t Spacial Rtss For Cmdt Card Purdurvars It you hew a problem tdN the quality of property or ;=* w hsiN a cmdt ad and you in talgh to oortest ge preblam wIN the merclum, V. my how the right rot Is pay to tanalrenq amour due en the popery ar ssMao. Ya hew the potaetlm aniy whn the pedurss pies was mad then a60.00 and de padws woo made a yea hems sots a wish 100 mere of your rno0lrq a V gale own or opotsts the mrchata, or M 4008 moiled oed you the adaedeothrrnrK 101 the a aortas all of punch purchases R ronhmbeer tr AW aN ormsp d?ce. of purchase.) t Does rot apply b consumer awe-eradX cad accanta d Does ter apply so bta6aaf aary rs * cad aeeounn Ors supports hiamagm privacy PmWdon: ses our s at www. man. Capita Ors is a leadamilly ngtnered service mark of Capital Mead` ""m touhmq en a dally DMH, them cosy be a slight wdree banasrh Oil oak Ld. and mho amoum of b. 11 ifn thehsmvac a.zY.-n en. Oe - ode or N appss ham of tNs swemam ro 1 to'galahm lhn A L!'- mdtpy Ne IrnpetrR Nstler Payments you mail to w Wil be Created to your accant as of the business ay vat rtlCalve It, =d d (1) you sod the Donn portion of INS stawnrn and your deck e 1M enndossd remimannct enwept and (2) You Mymam H raaivad M w procasilasp caner toy 3 P.m. ET (i Pas. PHass slow at least 1w (6) business days teal postal dalvery. Payments received by w at any, other location or in any other Yom mY omen a .r d as of the day we ecdw gam. Cur business 4n an 1, 1 V Ommtgt Snudsy, .dnq holiday.. PHass ub [hot aloe topes pear dips, ate. hNnanh preparing your W em. When yov and u s deck(.), you saarwhe us to mks a ens-time eeCrrcnk transfer debit ban you bail W TO Make is the smarm 0M 1M rein TNs aunt Using the e ChWkto, GF draft Oft dutkq the bfty cycle twat if sent by somas on. If ws Meat process the varrier, you authorize ten to m a dares agalnet your ba bs aooara uekte chec a p Paper drab a r ban. CapitaloW • Employers check credit references before hiring new people. • Banks and leasing companies often base the interest rate they offer you on your credit rating. • Achieving life goals such as buying a new car or owning your own home are facilitated by good credit. • Credit Bureaus keep information on your record for up to ten years so a credit problem history can follow you around for a long time. ® 2003 Capital One Services, Inc. Capital One Is a federally registered service mark. All rights reserved. 002 002.0803 PLATINUM VISA ACCOUNT JAN 16 - FEB 15, 2005 4862-3623-2057-3515 Page 1 of 1 Account Summary Payments, Credits and Adjustments Previous Balance $761.12 1 OS M DIRECT DEBIT PAYMENT $53.00- Payments, Credits and Adjustments $53.00 Transactions W-10 Your scheduled payment has not been received. Please remit the amount due appearing on this statement. If Finance Charges $12.59 you have already made your payment, Please accept our thanks. New Balance $7S6.01 Transactions Minimum Amount Due $256.01 Payment Due Date March 17, 2005 2 15 FEB PAST DUE FEE $29.00 3 ISM PAYMENT PROTECTION 1-888-527-6904 6.30 Total Credit Line $500 Total Available Credit $.00 You were assessed a past due fee of $29.00 on 02/15/2005 because your minimum payment was not Credit Line for Cash $500 received by the due date of 02/15/2005. To avoid this fee in the future, we recommend that you Available Credit for Cash $.00 allow at least 7 business days for your payment to reach Capital One. At your service To call Customer R&tions or to report a lost or stolen and 1-800-955-7070 For fore -11ne.aaonm sever and aPcisl antomer offer, lot on to: -..aputalone.am sad psymenu to: send inquiries I. Atm: Renittonae Procmdnt Capint One Senior Cophd One Semen P.O. Bos $5147 P.O. Bor 85015 Richmond, VA 21276 Richmond, VA 232OS-SO15 Finance Charges Plate rxrevarxndefarimrportant isforsra6m P4 Balmanraa PeneJw CemeMalnj WE yef?6dto sdr APR m PURCHASES $748.48 .05425% 19AM $1259 CASH 8.00 .05475% 19.80% S.00 ANNUAL PERCENTAGE RATE applied this period 19.8096 PLEASE RETURN PORTION BELOW WITH PAYMENT CR jX 0000000 0 4862362320573515.15 0756010053000256011 New Balance $756.01 Minimum Amount Due $256.01 Payment Due Date March 17, 2005 Total enclosed $ Account Number. 4862-3623-2057-3S75 #9004745608401516# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 85147 lalul?lurlus?rlln? CME LOT 189 1p Richmond, VA 23276 MEWVILLE PA 17241 N ? ]nlalu?lut?t?lusls]lullusllm?luuullalullanllu?al o ?¦ Please uriteyow aaaunt naraeba an yore dwl or money ordw madrpayabk to C4iital Ow Bmh and mail in Ax endwed ernulofe. Pkmrpe;,et.u;tber Jl e,m.1Rr-ws.:ld?ay..h/ suayu a.u.,,k 8.4 saes aq Scan ZIP Hone Phone Almnsa Place EasnAddrsn 1 NOW 8 0 o?d cc NN b. to. a Parid. Yau MN = miNmm prate podd of mN Mtlhorr hwrcs Wrye o. new puwhora, row hrnm tnynouf pMaynyeowuryodel grdreee and row otlter or?danee whin the krwo?rt+r?t ? MvmNrb 6el«e. N ti m fork lobs avdrod by your n aaulrtat !ring d v treThen 114 Nrdprs kl4 H?ele b grew Palod aN traesabn if you b rot PaY Hoe mW 'New rnm: ^ip Fkranoe Chaps. Traranetbro wNd oro not lec+ m • gem perbd M arsrad iknsrnm dupe 1) n tlti bu or os t~?~ parr dr from the hcaetlern to aeosred to you Account «31 from the + mmaro inlet you atis One lehelnae arfpsa, svof 11 pry de eldre Nwv paWue bdmmo r tM horc of r autrrrar by tlr char atemrrrre rbmkp bre, hu[ t1d m r ford b prwlar nhardh. UIpcW tkhams dtopn added as Uro asepeabts rrrhR of your Aneaam. be¢mkp belanoa of tranrcdau m cad or cradle. III the eoi etetemem next m'E subtract a nap of each I TI sepnah. Tltern, It m roc the hpi wrier or days N t ewrage delft' baWe 3. Anad heartaya IOae a. Tlhe term 'Amnon P? APR' o. to front r b. If the cods P tpdroel DepoalO, «S lSrk this statenlem Mfr, "Iss old mnmyar wt' wry gtrrtMy r an r surd to me JbunL oks de w dockliodc rreW br ter thr 10 60, vrs alnotx Net ml ern ww co to dNalace an,aaht lterr+ Ue w.so aicnarrt rd wi m i tl d f wry m d raa ceina? o r pur cewnrr. b d m f d. Tarpaay Rtlralio. k+ flnrua tarps. We rorrw tl» oare the ma dpht it, not acre any « A frwtes charges kw -Y pivon bWp WB be each n 2. Avery; Bennis I New Mdasavl. 4. Assesses, a. Nrnce chaW is ealaeatd na"plyInIt the d.NV Vow ace Prover tie sylivent se e check transaction. When yro tM IllfalydOn Into t'ae' e11eL'h m Irks MI alectfalla bad Homier, knde try be YdNdnww }lout you bahit axeur r con r dr arse Hoy tym , docyour ii rocaiw yarn eMek beck hen BIWNO IAGM SAO"" IN Case Of Errors Or OurOar Alan Yoe BIB) I1 you Vide yeu hY M wrap, a If =, ad me Nfomutian o.• trcreaedan a hi, m u o. a separou duveta rr r prilm at tlnm adores for hear ftom wit, no later than 00 wret 611 on which ==r, You fan call otr Cwtarr but ddnp r vlN not yresaw yap dpMa N youNnsr, piw w the lopw.lrp In4ama+ierc Your tnrw ltd.aeout mntmb.r, v,. doper amtean et the arpea+ed anon, • dsmedptlon o/ tr error an n rop vot; , N Prm, I of you bolbw dero is an am., or If N you road mom Nbr • deaedptlon of tie ham You M tahatae abort. You do non Nnpw m pay arty amoum N hlurtlan Mier we oro NVaalge It, bu yw are, 001 oNHe1d m Pay the parts of YOIra tlN 1Ml fro non N gwedan.lMlia vro knaaloslo 1wr gmeYo.. wa what -port yon «u achy adlm to wpett tlhe x,t Special Pule For Credt Cad Purchases It you flow a prehlae MN the quepty of property a envier Chet you twldn • erodt lord std you !eye ttlad N iNN m sweet tins prohlem MN de ==Y% ew the t1yU sat m qt' the remeWnp orry NNde pawn= or services, You have Wit 060.00 old the puldhre Yeas made In apex hang aorta or Mtlin 100 +Nr of your M%. ackl- 01 ors own or the mmrdna X or ho V. the advsrtiso a=p7.--: aro covered a loeltfo. of pureheaoJ Please rarnerrdw to sign all mrtaapaManee. t Does rot apply ro mnaanar aomar80 card ac-at, i Does net apply to besbeas Awwodt cad vcrowts Capful Ors v4vons Nbarisdon pdvacy protocdo: err M e st VV1yW.eapiya? ee111. Capital Ors Is a tebrdy rgstered wNce in k of Capital C?yIUII One tl Corpaadah.AN tights .,.,L-'2003 1L.OLSAK orapo aelN bdahm lor,he b va+r acorn aatemem, . take the ke 0. If you atrlw man coot bY. Y new rocelve rhs and attb+raat arWet Htl?i aHe an m Uhs hat ?xhr r To,' we air and wi ups N alnhee u. Ute CIV balanach Mote m hs dnrol the dH balarnms /a each axwur bad 7. awe cram a merchant ad oro f- the msmJun afar you hen aced, Your aoceh+r wW M (soporhod, Ur tlr jrQp ef be coded m your vacant, e napardc ra Pvyna¢. IF tlrts c ¦ e f« ~ vmasr, ds fN w0 oorrkam Lode start by low, loon the m h s beat N fill r dslkrd above. crrart.Yaur and or acoaea weer be ado. MN any kranet grd&q Ekiebria Neck Llrrverafon. when you ek r paymrr, you audrks u aNMr +o an ham you duck m wke ¦ actin- d tra ebr f ven you Will aecmt or to edom Ties Owe ue fro segment. 8. !late' may appear as UBM, C (Cortlweate of W ycur i andnp mo. wm fry dadoaad m yam. TMr dwpes n the Ala day of your bNnp padd Owridt rW Battened Payaaat Fer. assessed no most tun two of tM fen r during any bike perkei Lkeler the dears, ptxduse, yealel uahebr, aM ;pedal purdmo) tors of your mnoma aproemar, vro Ieaerw;Z=10 by Uhe mrrtafwdrp dept' psdorpe ram(q slut Iw boo. evloml dedoed to ou At tM and of each Ho ikxbq walw a na ta aror any fir WOW pda 1. ou dd,t to nater the same or simper Mlh-t welNn W y y . y blNnp p«bd apply the dal poriode nor for cod y ? p at a user tkne. esgnat of yar arrauht m Hr tlell ,r 6elahm of rd eo nent Then a the sd e/ Ha hii abd we add t 5. Brw+kp Yav Accent. If a marhherclJp fee PWm on tea tray of thM eutMM you hew 30 v . p P , p tlho renal of tier dilly aek;4tlorr m srtiw a . dew faro the date : aetanent vroa mallad to yeu +o ri cu Wu 101 d 0. ? n ou d C» teal PeH od w = n ml your acc d. Dud" Hi e Period, you my You wrelhm mour. To pet the tfeilyy bo?un?ce r-= Co111ires to tss you accent whhout Mvkp m DaY the fa cad asgrrr of you eowtnt, i take the DopYSip manberdcP fee. To Canned yeu saaa+t, Vou mw[ balallw far OeCh aegnat and dd any now trarraWarr w ( roUty, u by cainq err Qatotrr BalalWns Dapenment d BN ' N kYl d d h rhrnw tlurps rakdamH o. dq prov aw WW any dodo day'; bronco for ter eepmatt alN an pay yaw Now alxm u np t e Nx nbaeN fr) Pd« to ,M and or du W rtydeY P•dod - «tae - paeW r Sowrod A== 8. eu CWe Yom Aeeset. , can regrelt to der ,= gmet. T. pier r the rPe+e+e dvNy bdahea 0 Il h W h ==.,b y eapBp our Orem« WaUaa p rodt nd(o) nd t ba aeg ? ? aewur. owover, you r r o you prevlohs om+enun N fW t« au rou roy ya e u a octant acorn drake, cahml ap proaulhodxed blOML If you now balance vrom :M « • aodk amour). saw hid del d vrd erne Let you atxwn. If you do not tunt:d W dtad bAN ourr" wrofddr trap: re w ur a yo t Prt m You Ptr pudur aet?+natc M rot added m tine daNy halathwt. We th e d f h l b dd N rh d ll l l te a np am wv t Pw letxapt of a dupe you=W Ualt to eapen your ec Addtlorhep arn aceasr alp mar bs tload o d y e evora0 e y enm y s rp e o ca cu a , e a balvrneem topetlur and ANdrp tln sun by. weber of u y, y c . r hntltMrp: arty -0 you Pay a amaa rho fret's M Uho Mrs hike cyde• To wlnaata your tad =7d, === row worm dupe, Pen (nonce charge, you avenge bpY balerhce by rho r h us,== fees, wan pt' sdode roe dap d? nrbor of dsye N the bp&p advance loss and ate. to your _ :a Perm Dhre m nudrp o. • dopy baala, rhos may M o atx:otnt. You aro naparwWle for Huse Mma r Z = sNpht wdaroe botwern the ulalotlon and tho aroma of . +hoy appear o. yew eemtar a the Uw , 11"a'" tlspe aCllmy" rmrd t h Z tlra the cDM or they aro krctamd atlWegwm to tl h Thh h N b. I t e coda « N appsoo r Us frog of this stnonom netH mBalanm to Apppd To?we mdtiply Iho ?V your regret m me r o aewtan. may rew cherpr ap?eeip o. you aoxxnl alle?yeu Nerve ^t Irrpatad Nodes: =hems you man tow wN be crodhed to yam aCa;nt as o/ is !;drop by ere racalw h, -,Idsd (1) you mad to batten P«don of Use seaternern and you deck N Us, erMOmd ladtahcs "=, nd W X, W ymM is rowivd N au acraktp cans by 3 P.m. ET (/ 2 noon Pf). Rear ;Now n Nast lw (6) bwksr days to prW dWwry. Paymans received by w at r loeado. a In arty otMr tam may not Ds arodted o of tM bdayy vw rrNve thom. Cur bsksr bYa M electlornk tarts M y trwNA Sa%Ndt?, exapd; q ho Ways. Puar do rat we super paper d'p eta. Mon drtp yyoouur pmymam. Wlrn you mend w a cMekW, you sWedza w to mks a anrir bbk ham ex Wei accaan f« de w= of de deck. ?'Ns atrUnalireii? apppaa to a9 dseka reodved Huip 1M blNkp eyrie raven if gum by someone else. If we cannot process Ova 1rarNr, you aWadze w to make a charge against your bank acoarrt take the check a paper draft a ode ham. 027 With Capital One online account servicing, getting account information and Access your making payments is easy. Check out just a few of the things you can do: -) Pay your bill online account online ... -) Checkyour balance and available credit --)View your statement Plus, take advantage of other special offers developed especially for you! Register today at www.capitatone.com. C'apltaloW wh.YS M yowl wa8.t7- see reverse for details )s- 027-002 Q? PLATINUM VISA ACCOUNT FEB 16 - MAR 17, 2005 4862-3623-2057-3515 Page 1 of 1 Aocmmt Summary Payments, Credits and Adjustments Previous Balance $796.01 1 25M DIRECT DEBIT PAYMENT $257.00- Payments, Credits and Adjustments $257.00 Transactions 54.44 Transactions Finance Charges $9.46 2 17 MAR PAYMENT PROTECTION 1-888-527-6904 $4.44 New Balance !51191 Minimum Amount Due $15.00 We will be changing how we allocate payments and credits to your account no sooner than your Payment Due Date April 16, 2005 June 2005 billing period. As stated in your Customer Agreement, this may include allocation to balances with lower annual percentage rates (A.P.Rs) before balances with higher A.P.Rs. Please Total Credit Line $500 call the number on the bark of your credit card if you have questions about the specific changes Total Available Credit 3.00 to your account. Credit Line for Cash $500 Available Credit for Cash $.00 At your service To call Cmtomer Rdations or to report a lost or rodeo card: 1-800-955-7070 For free Online se oam -I" and special ornomn offer, log on to. w .apitalonacom Send payments to. Send i wru tc Attn: Remittance Procening Capitd One Seven Capital One S-io. P.O. Box 85147 P.O. Box 85015 Richmond, VA 23276 Richmond, VA 232854015 Important Account Information Please review the important information enclosed with your statement and keep a copy for your records Finance Charges Pka emerevaun&firimportastinnfo rtn arion g, ?V ro peneJr ?t R ? (:t2AltGE PURCHASES 858110 .0542591 19.8091 89.46 CASH S.00 .0542591 19.8091 $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT V 0000000 0 4862362320573515 17 0512910257000015004 Pl-p-l rV "w,-k6r k1-aeR`?? errt km& New Balance $512.91 Minimum Amount Due $15.00 so-eu Apt I Payment Due Date April 16, 2005 Cur S.ee ZIP Total enclosed 3 Kom,Pbooe Alu-wPbooe Account Number. 4862-3623-2057-3515 EmsaAdd- #9007745608401513# MAIL ID NUMBER Capital One Bank - MANDI MILLER P.O. Box 85147 CME LOT 189 ° Richmond, VA 23276 MEWVILLE PA 17241 ? .? inlniuilnuLiindniiuiinniiuniinutniitiuiiuniinlsl ° Pkare raritayom armanf nsanbn on yviw checF or moary order made fayabkto Capita! OnsBan.Eand mail in tbsrnrkved rnrxlafe. Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please till out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:????????????????????????????????? Please print dwdy in block w blue Ink Youraddmm shoutd include an "®"sign and cannotcon(vin anyblankspacm A "."should hors Its own spas. I Name: Account #:.,,,,__..___.,_,,..,.., Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/pewacy.shtmi. CeW2 Capital One Services, Inc. Capital One is a federally registered service mark All rights reserved. I-- ?a rsrrrrrrrrr? ?7 1. How To A-M A Fihaa• tyhwg.. _ - - t •. Or- Prod. Yam vpl hew a minkn m gran ported o1 oerkdlc am. To obtain the average daily balance for the baling gall oowafad this matamon , we take the gar oeegsk if it Iw already a>dn'plo. if already eV frobeen closed m ore a merchant For r we you Authorized ed a 26 days without Maas dr!pe - row purhsw, new bepfrsyp balaroe of each day, ac d m y now don y lat frofromUro reniw the K of Wm baWhn VanaMe, new special pumJtaoe rd now Mher h if ' ' lrorweYaro to each eg.", and aWb•et e y m an o s s ccount a boon ? acco? has will w ? ? ? c arges tau peV gar Met New Baleroa , In aaaridenos with Ifr ht ortra Nou f b l or erode. (If the code N appears an tin Imm f this *Bd the a nouttof Me charge w W be yo ir ca•s, p n or payroares e ow, and in time for it to be credo,' by yam ran nltoment slxemem rote to rtn Bate Appgsd Ta: we be subtract arty unpaid finance char e Included In the balance : Vpau w"?Y Im reaparible br partront. If then I. e es rv f f dosing dab. Theo Is no grace period on cash advances rd apadN trarnmaa. In addition, rhea b m ?ce pstbd g of each sept??t.l TNs rives W to daily balance at each sopngn. Ttnpt, we add yh as Uu WdMavy bda- br each matt r p ee or you xxant, the fee wi continue to be dut8ad, b the indent by IoW, uma the aaant Infers Iw been in UY - denied above m cry trevacllon if you do not pay the tad Now sepnam for to wing PeWU and dads by the told . 7 U dng Your A*eo re Yar cod or account caret be - bdwcn.' b. Aesdg Flans C h.W. Transactions vdWdn are not nb)eet to • gran parbd aro •-e-ed Lrrn derlp t) number of days in the Want; period Title gives a the ouraqs dsay balarnoe of escn sspmem. 3 An rah hiewrtag. Roos (APRI . . toed h comIectlon with any Imorma gambling trarecd- e l N d- Alma O l h * C l W from the deb of the transact{m w 2) from tie dabs tin treaadlm I d A 3 fr . . a. The tare 'Anibal Peranteoe Ram may appeaer a: ' . a mn e C . onmm ah. hen you a chat I - d cI r a o s i s ta s peeea- etetnt w ) to your om the amt calendar day of the nnem biYin? period. Adwtlenely, APR an the from of the statement. b. If the code P Prime). L (3-me. LIBOR), C (Camgate of In from Ioour dne b mks a oh electrode land trarlahm from gar bmk aaaorar a to - N you did not pry the 'New Balance flan the previous being period In full, In- dog" cordrae to some to Dap-it), err S (Brnkead FMma) appear on the last of tics natamerri n-1 to the pedoac rude) to pa, , promos tle ppa?ywrrtt as a drek trrrsetbn When we tM hT ti f d c gar upaid balance tsaa the updd blare Is paid In Aril. , miss and obri * pafdrq ANNUAL PERCENTAGE RATES dnu on rom gar e k to make an elemreric AM nal ma be wit dr F b k -_ This nn-tr that you cosyy sal owe fiwhee drrp-, swat if r may vary ¢erudy a1tl?dmay ntx-ae or deem-e 6aesd ==, y awn rom your an aeea- the nano day we nedya Your - you pay the edro New Bdroa Imacow to the from of w the stated Mom, . toad h TM YYaF Straw " you vA let realm Vote tlneck back from gar Statement by the rhos wurrent closing data, but rid rot rip m for the previous menah Unpold Renee Barges .kaar 4 phi the magln pewletry aado-d to you Them d hagss wta be etbedw on to Am Wy o1 Yoe Ind -lot == - sro added m the rprrr of you Account. 'C ed ", Wdod hNlrg aovasd by Yam P•dodc axensu w deg BILLING RKYFTS SUMMARY that itwrnieatr Fit tc- rus r. fp -dn Ming period minimum gar a b to • Urteeo corps, • minimum In n moons Jreery, Asa. Jdyy and OebMr. c. II tin code D (PAm.), F (+n0. UA W o a3-mo. (1n Cue OI Fnom Or Owsdae Abaco Your BN) I1 you thirb gar bN Is wrap, a 11 you reed more - told gNaNCE t7 W g E o e kn pn-d. "do f*0.60 w/ b l w s h LISOR Raploed MriaYl h a p p e?m on IN from of your on Eden-Um m a traraea. or 611, wlu to u a ro1E l d b py n rp e o ? C the P . eriodic ratow b Mr Urn 30 60 " wq a6Uwt slut gd e a e and heap qrq baANN1Ai PEfiCEilf it4T?cma taa a possible nWtilu den as tad l fIN on as W m , myna from dot w.50 nhiim-n arced dot difference .111 be baled b the purchase merman[ of Val aoatm, td. Tam erary R.aatlon In iihrnee C2nate. We uaervo the y wry rttadiy may krcreaae a carnal lased m wee atnad Idea, - food in TM WON 3~ ?omW plus the mardn puMady dadaaod to you. Thee dwgpa s mM o I e e at hear Iran You ro Item than 80 W after we am you the In g hA m wheA Ue error of problem aPDearod. You an WI tie Customer Rdadaa matter 6u crimp m veil rot to not teems any or.4 Mee. darpea for any olvon right ? r lo tL vin ba eNaeew on to Am day of War 6AIng period each month , gqaeaoprvves Wu dp'da, n your 1 ro , dw u the follow ing d i w ti _ t? 2. Awya Q M y ealrwa I.... New P rebaa.rl. a. Fluaa charge Is alalaNd by Ua cosy balewe of eadn a naa of s h . 4. Aswamrit of late, OvalirnA V RWnhd You action f will be amemod no mars than tpwe of other M. li d h h d i er your rhroa an secant number, that dollar n ma U- at not mad rror. a desedptfon of rho enrol nplmaUorh, N paaWa, atWw Wu believe them Is gp seam s. gar Ila as sdvarce, purchase, special traroM, and apeWl PurUtmel ne ero t at occur ur ng my blYhg period. Under the tons of your cunemer agroamem, wo reserve U right to o- an era: a It you road mom nbrrnnlon • doseAptlm of the ham Yarn aro tatruro about. You do not how to pay any n ali by the corresponding daily poAOae rote(a that has Gem preNaply r11alosod or you. At rho and of each Wy aerie waive or not to alma arty foa vAthas pbr n tis an to you wlUwt walvhrhp ow right w alma the unro o dmilor amazed n gu k wins we sm cep it, but you are site obllpaed to Ue nUhill that am wt a the bi114q pa ad vhs apply rho porbde a }w dh -pews of yon aeewe m drddNMy Wrtn of each Fen at a law, time. 6 r k A e L If 'tR Y b W M M quesdan. WNIe vW Mwallyta YOra quoatkn, wo cannot y sepnar. Thor x Ube end o/ tla 6iFrp Pealed, veer add up . r w to a our a n..n ., * appan on the from of this summom, you haw 30 report you as deflnquwtt o t•ka acU°n to naaet tin amount Wu question. - the results of tom Wavtalasatiaa b scow at Wtr pedodo hurry tiatpo For sorb ao{Pne t. We add tip the matter from each as rrtorr to mriw at th t ld d l It deya from the dater this atnanan, wet mined to you to evdd payirq the fa a to have stain 1- crooned to you d if D f,t Speed IIIs For Croat Card Pwdaen g e o pw e c Mare charge for Your aecour. To got the daay balance fa satin = of aceatar, we take the begiowtg you tine yo r account. ube this period, you may Contkee to too your account %%MM llang to pay the momborNp too. To cans your acauan, Mete rout If you have a problem with the quality of property or mrvloes that Fth ou rch d d os d baWee agneht and add any raw transactions . sin Try ps?oae Lhrna rdrrps eelalaoed m the pmNua W ' b l f ou malty us by clang our Gstorne RNaUoru Depsrrar and pay y?u kw 0alance' n AH (sptludrq the y pu ase w • Bra t n an you have tried In geed t" to coned the pm6lam with the morchem, you may hate the rldU not to pay 1fe remaining V s a ance or r mprem. Ws Uan ahhrea my oWhara m erode poxod - of that deg that em Mooted mambo. be) prior to th. ed of tin tNn cod. Y'deY M 8. N You Chu. You Aaeam. You ran requw to dose amount err m tinpape rt seMea. You haw this actlall wean wee y or than Is drt espmher. Thin glvm tea the sepmab daily bola for each eeprnea of your atmar. )bwehar, it you grid rho Now Balnnos dew on ou ou: Raront It n A! for r,=' by aouGnome Rdetlo- Y. neat destroy gar credit cordial and a o r d k l l l ri d bali . and gptlass m. "' == rte of wi of wur MAN edn 100 merc address. of we own or y p If gar mew balance was tea or a roman error), now r rr Which pat to your le speed co u access re a, cana a presu a :e ng, and c-m Vow axwn. If you do not caned horit ad amngmeMa, M a o merchant, w If %* the tlled you thl pe advennertlee teI ou orem m 11or Ir p If e rry a es wan ro erggmra-e aro awrod mrnt l b ti ti f ch d pu chesto -va r not a added d to b tla dMy all do bohu%oars. cdoulse the aloha Ube awrage Way bet." W rdarne M the daily y mceip t of a dare yam rtth on " to reopen receip accent. Addtlay, Youur -ua acoa veil no, ot M tlaW w c now to i n or oca on oca on o pur ase.) Pce a pe°se mm-h6ar to dp as correspondence. correspondence. g balances tog.dler and dividing the wet by the number of the deal I. the liner bObg cycle. To cdoxim gar tote umi You pay as anetrhu you mw to ndud1W. try trareactlar You law autlmAmd, Lame charges, pen t Dea o not 4A* to coawmer ^oar'cr-W carol accorads 0 Lrre carpe, gar averapsea N1y Ideas by the Uns raaMe m t h the MWhp on a dM b d tl ba dos bas, ovelldt Ave, mhpced peytnam fea, ado dwnn lees and arty tlar N- sawed to your m Y S lbas roF eppJy M busNSSS mwmFf coin ecanb p Y a e. nxe may a an tli taklledal ed Un0 emetrr of aeoam. ou aro re opaLle for sham amams whether hey appear m your accent at the Uses you roper to w One pports nbnmNm privacy proteobn: -e lip w y aweretL b. peam m Uho from m the atnommt BE= close the scoam a they aro incurred s bs6oluere to Yap reenact ,o dam the accent. TNs may reset in a t w.cq eat vvrrw, can. C+Phta Ora la a y ered seMa mark of Capital e, Appped To: ran mcatply dot carper appes rlrnpes yapaccent eAer yan a Corporation. PM A¢- reserved. a 0 ? raaaemo of Gpta) 1 L(iLB4K n trR : P y a you min to a wVI be CmdImd to your account as at the busImes day ws receive h provided (1) you rand the bottom ponion of th statement and your dock It. mvahoPe and (2) Ysu gNnett Is roar h era proeadre amar by 3 p.m. ET (I noon PT). Plea- allow st lean Uw (6) bakaes Wye to posul delivery. PaNmnsma mcdwd by a at my other bca11 a inn my star form maY nn be cretlhed_ as of the day we receive them. Our bunker; Wye am MornWY llsoupb Sawday, ezdtdng hMdayl. Plea- do not tae etpila pttpor dlp? sec. wh=%Z. q =:". nd a eheeila, yen a?1- 0 us to make a onetime aeaUatdc umWe dept from gar bank seeoum For tin armour of the dock tfhle adIf tin bW eyrie own If sem by someone doe. 11 we cannot process the trainer, you authorize w to make a large "Anal your bank account Wog In check, a paper draft or other hem. 586742 ARE YOU GETTING ENOUGH CALCIUM IN YOUR DIET? FREE GIFT Do i Need a Calcium Supplement? Calcium is important to help slow down bone loss later in life. Its often difficult to meet calcium requirements Especially for through diet alone. MAN31 MILLER \ Why is Coral Calcium Special? Coral Calcium contains a natural 21 ratio of calcium to It's a $13.30 value and it's yours free with \ magnesium. Its made using only 100% Coral Calcium enrollment in General Vitamin's Vitamin Program. Todays Es entials harvested from deep water basins off the cast of Japan. See details on reverse. (;p=al Calcium Try It for yourself, FREE.* It's easy! For Fast Delivery of your 30 day Supply Just sign and mail the certificate on the other side today! Call 1-877-602-5550 A.d."a ir-TSarykaew . With enrollment In 30-day trial memtwnhip In General Vkemin's Vamnin Program. or complete the bm* of We card1lode todigr. Neat waoarwa n 30-eay iM nwrt m*V n Gw" VkvnWa VXamin Pmgmm Ttraa ttaantanu hsva not pace avMSOkd M tlr Foott and pug A6raasuatlcat TMs p6AC[ k rtca atYrmed to taagtosa. treat, cane a ptavwa any Aaew. Ca Account Previous Balance =512.91 Payments Credits and Adjustments $20.00 Tnllsactiona $9.10 Finance Charges $8.56 New Balance $509.57 Minimum Amount Due $15.00 Payment Due Date May 19, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 M.U.We Credit for Cash S.00 At your service To call Customer Relations or to report a lost or stolen oark 1-800-955-7070 Per free online woount service and special a stomes offm, leg on to: www.npitalone.mm Send Payments to Sand inquiries to Attn: Remittance Prwesaing Capital One Bank Capital One Series P.O. Box 790216 P.O. Boa 85015 St Lotus, MO 63179-0216 Richmond, VA 23285-5015 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 MAR 18 - APR 17, 2005 Page 1 of 1 Payments, Credits and Adjustments 1 o4 APR PAYMENT RECEIVED - THANK YOU $20.00- Transactions 2 08 APR KMART 00077461 CARLISLE PA 3 17 APR PAYMENT PROTECTION 1-888-527-6904 $3.68 4.42 Finance Charges P/tareJee reverisri dfo r r smtwant imfarma ton safe s l ? a paiele co l R &H ? vdPo sak o m PURCHASES $509M .0948% 19.80% $856 CASH $.00 .0548% 19.80% $.oo ANNUAL PERCENTAGE RATE applied this period 19.80% ? PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 17 0509570020000015007 New Balance $509.57 Minimum Amount Due $15.00 Payment Due Date May 19, 2005 Total enclosed $ -1 Aeoount Number. 4862-3623-2057-3515 X-t--f-r`rdiru-j"w rrs.J.dunp.M/eesarR kmL S- Apt t - _- Cry Suit ZIP Home Plane Altaoste Phoos FmdlAddtws #9010745608401518# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 790216 70 LEBO RD St. Louis, MO 63179-0216 m CARLISLE Pit 17013 1,llnnl6nrllltidldnlLnoLlriilLlLmdLllnLrld ; Pleare write rzer acronmt number on yam,beef or--y ordo mallet yabk to Capital OwB a aid mail in the mdared emodopa r YOU ARE HiMM TO TRY A FREE 30-DAY SUPPLY of CORAL CALCIUM (a $13.30 value) Yes, please enrol me as a 30•day trial member in General Vitamin`t Vitamin Program and send me, at no charge or obligation, nay free 30-day supply of Coral Cabium. I Understand Thal unless I caned during the 30tiay trial period, 1 w0 automatically receive a 90-dey supply of the same product every three months for $39.95 plus $4.95 shipping and handling. This arnount will be bled to the purchmse segment of my Capital One credit card account I understand that accepting my gift does not obligate me to continue and I may camel my membership at arty time by calling General Warn at 1-800-323-8482. In arry case, I may keep the 30-day supply as a gift (please allow 4.8 weeks fa detyaM. Redeemable exclusively by: MANDI MILLER 70 LEBO RD CARLISLE PA 17013 Account No. 4862362320573515 Credit Card Expiration Date_/_ 5spistidl dab and swe lure requred fa frocessing?) Cardholder Signature X (VYd only win ke ngnture). I author" Copid One W forward Vi coupon, WrOW ircfurlea my account number mr bissg purposes, on my belies b General Vaefm, t., writs, presides 0* pucdct. Gen" wmrin, arc. t rut afWSted with capita On and Capital Ors doss not prmida a gurantos arty product or marks eraovn has. Ally trademarks mentioned udn ame solely owned by to res .IW.il?. N nlghl3 meseyed. By mapon AV to gds ores, you may be eofmuteelig 111ormallon abmn yourad to the comtpany that prntdas iris pmduel-Ia aanpls, met you ere a Capital One eustbrna 02065 C47aa1 Ong SWICIM Inc. Captsi Oro Is a *WW 1epslasd salvos merit, M rights reserved. TO oroa uaeg a craml card other Vat your Capita One pfd. Ouse cal 1$77$6&5550. For fast delivery, sign and enclose this certificate in your Capital One card remittance envelope. DFB7 \? Today$ Essentials' COIal Ca1Cium Disptywks- t- ?m s oar nss? amp Z? O O n ?? ? mN ter. Gress Pafod. You wll Mw a mi imum gmee pedod of 25 dogs withour Ounce ties on new prxdasM row balance Versions, raw spsgal pudwoa W row other cargos If you pry yhae told 'New Bou ce, h asadanca wem me Ynpaiant Notice f« par- baow, Ned h elms for k m be credited by your next state - daig date. Thee b ro W- period on cash advrtoea aw n y tl.rafeoo. h edddan, do e r ne tress period n my trareecdorh N Vau do rot pay des total •New b. wuubg Runes Charge. Transaction nNth am nth VaVhs del of?dre t?inssdlefnefran tutM dw in11 traroatUon b proceerd W ylr Account a 3) from the floor dander day of tin amat any period Add do ally, i?f? pyoeau old art pity ths'Nsw Babrhw from tlr pmvdaa 114 phried h N!. Manes deagaa antis s m - m gar unpaid baleroe utt the sweW belaue b paid h full. Thb mew Vat you mayy.0 owe NnY1W dharies, awn if you pay the srdm flaw aelahpa indiretad n tie front of gar eteWArdt by des road sumema It tloskg data, but did met do to for to pre Iles maWL Unpaid Anence dampee m added to to ssyrtaht a yo r AoarsK t C. 4? kmss Fit- rv ages. For each haamg peeled shah your aomum b weeks m a Once desrrppee? a miiram motel FINANCE E of 40.50 win 6slntpowd N des rotel fiherhee destpe and* f- de of paiode row(sl b less [Mar i0 5o. " wiN ab[mct shot amours, from fin W60 mnlrm- std fie ditreca will bon billed to to ptodar sepnm of your aamut. t d. Tatperay RaAMle i b Fbast tlarsa. We reserve tin tight top 0n1obr damen any «an Ohba charges f« red Yvon 2. Av=DMy aelane. dhokarat? NNW Prrdeswl. a. Finanes largo is calculated by nwidplykg the daily balms of each will em of your accaut (e.(f., cash ad-, phsdhwe, pmdel m.-fi r, rd """ pudewl by the tonapa dilly pnode rstelel tint Ms bean pahAaldy to you At t e and of seat day dwig the bWkV mtod, ws pply air del podoAe mto for mdh now or your apaant to thin Wefhes of tech MQmaM_ Thor a Vhs end of des parkst we sold tp flnana dares far acco ntt.. Too get for each segment of yor accost, Twee take des baptmig amid a , Ihrms drrq nlaetoed tMn pmAaa de r'e for thus ee0mrr. Won then aMmtt rw paymrm or «sAb posed se of cat day tint am Mooted to tut serum TNe gives u tin wpsmts defy balance for etch salinnem of ye r anCewt. Nowsvar, N you geld W Now Balance alawt on your pratfalls submont In iA (a if your row b*l- - zero a ¦ ersdt amou4, now troraauoora wNM post a your prrdase or pedal a?mdrdalyt a m? a d6obraw.gWo baiacea tpwur end dtfdng to Nan by Ve amber of des days h the arum bii d ayda. To aWAets your toed flrhemha dhatge. mtttlplY YOIr sVmOS defy b Lana by t ding dada rm and by iha mordw of days h gar bR" po Due m ro rldift on a dally boob, sum may bo a e iyt vsri rime botwom Vie alotssVon rd tlhe amoux of mane des lie aoWy asasssed b. If the code Z or N spaears o Va tram of Vas statement me a m 'Beene nail Applied To; we m.4110V dr bke the f, add am new aaromers near to -ba ersa Ill A(pwd To,- Ws ww attract arty ,qWd thence tlur(p he ided h the be[- of each ea .) This Sows u des daily bder- of each sepnam_ 1Mn, we add rp d des daily bal.- for e.M mmMmr ? iM uo peded and dvfde by the total WMq pedod TN. dues u tin 3. Arend Parsetaae Rain JAPIRL a. The lean 'An ual Pamcaeaps Rate may appear as 'APR' an the trail m slit trtannl. b. If the code P Vol". L (3-mo. U50114, C (Cerdficam of oposiV, a 9 Markcead PAne) appears an tin from of : natwhat neat to the padod c retalel the 1 1, c tea sad eormet?arly« r?dq ANNUAL PERCD(rAG RATES an mho seems!! Mess, u found Ind The Wal S reef J«and. Plae ilia maN?rr gdoudy dLdoaed to yaL 7yaoo tltapea ytfl ha w n Ail iml MY of ydur . V WdoG sacred W_Va! P?dlfe.Ntennt adrq a n Into case u p'or"), F 11-mo. uaOFg or 0 (3-mo. uaoR pep I ManW» appo?a n des lien of your staternen roar m des padede meta IM periods tee arhd ANNUAL PHidMAGE RATES may wN t z ieroaw a deaeass bawd n tin :.ad kdeaa, a tassel h TM Was mmat./arYma? plus tM margin pntfldy, disclosed to you. TMw dhuhaw VAl bit effective n Va fist day of gat kl period 4. Asrwwrwt of lam, Overinit and asserted Payme t False. yore account will be &$Ba sed n moe, than rwo a1 dire tow listed here cat occur durkg any bung period. Under de Iomu of yw aatomer sgaemem, war reserve des ddht to wetw or rot m anew any low whhaat pion roti= Ion vriArohx vahrng our 004 to aaaew des llama a suntan err a bur sitars. 6. Yar rom of tl. If • menwnl y p ha dapmn n the from of sur ame mame you haw 30 Myer Iran to data INS to harm war maned to You o It yo cane doe 10e c b Mw ng tt e p cmdtyo le you if you es IQ yaw Beaus. Well al period, you Mhay ntomb n ti tae To err d y widaut haWg b qy the m tiny - by foe. Ta arcM your aaeeam, you rut tit,, w by 'Ne scar Chemamer Rdniau nt; the art end pay you taw 9aleato' in kA (toadud^g iM mammNap fes) prier to tin eel of ties dirty-day period. & if You Cbaa yar Aeew L you can requ st to dose yotN accou t by on" drlr Wnamer Relation Depannnere. You Must Heaney your credit aur(a) nd accout acc its docks, and M preauthadsed hahg, an seam &W gas adcom. If pu do not wrcd preau hodted bging asaoganwso, we vA c«dder mcdpl of a carpe Vale aWerbaVen m attests. Addidaroly, you aceatom wed nor M domed ha a you pry an arrows you owe w indudhdi any trafsecdow you haw aWarieed, Nrwhce charges, pin due ewe, dwdkdt foes, mumud psymas few, ewfh advance tam and any COW fen awmwd to C; acatos. You are maporsias for dose Imams wftwher tug appesr n Yaw arcart ar TIM time you tequeen 10 dose the amonn a they am I cwrod subsequesa to w.?ppa&WV m y .hT ne ? t wit h yw awsnmo • Pa fmm rem a mwt a o afa we slits Vhs been «I from tin macrons sins Vote accawt hm bash dosed, ya+ secant to M maccouter 1fio srtaotrt M Via tlamQa? WIN Ue added L your aCalaY, ama yyoouu win bs laepaaste ter psymem If dare b s maroaraap fee for your aeeawt, me fee VA ardlan m be danwd, m air armnt pomttted by bed, ate des access wlrae b.. been WId h M r da«ad abow. 7. Yar Aeaent.Vole ead a accost cleat be tmsru viwh with any Years aemblkp 6. Il I Abort I]MYente Clank Ovewrsim. What you proNde a dtsdt se payuwt, you aWhbMs u sidar m elwt [tad tborMy udoek to mike a ar e4imes proosu the ymant as • dryd aw etlWlalt ws use Information film your tlhedt to make n slacttate and transfer, aatds may be wdhdawn from yo r bads amont a son u the same day we rases- yo r payment, std you vAl rot laedve year dock back f . year OharrJel Iraderiort BIWN(i RgfRS SUMMARY Ih Cass a your Or Oraedaa Abort nee m In yrm Hart year for u yang, bi N yw farad mom hf r." B o il vawctian a as, rape to w o es saprwe shat a the a posit at tin eta for hueddw dawn I fhs th- 6 title atatenex. Wto rut fear barn you ro late [tan o0 ddaayws after woo sera you the Nn a r C vomer 1M ear a problem t d*. d. Vau urn aR our Cuatamer Rdadarr nurrbsL but doirp w war arm prnerm yaw AgIM. h yo r ttler, ghe W tin following nl formati«t your Mae end scoot" mart er, tin dollar nnowt of tin s spected area, a description o1 tits arror an n elplamatlon, n possible, of wttRh?yr you begevs thane is n ear, «If you need mom Informs[ a doscdptin of tin hem you m unae ahouL You do tam haw a pay shy amount in vritt war m hwAmtlno h, but you In M 0-e ply err pens of gale mf [fat am nor a ws Maamlma W« 4aedon, war canal amlm you flues r cake any action m salad Va 3,t Special Rule For Credit Gm Pudases If you haw a problem with t o q ality of prpny « 10rhiCSa dot gels ptrdhesed re a o pr wfm 1 o tare tAsd h good Wm to tteect to mordhart, you may haw tin AyA fast to y tin remaWng amount des n Ow my a ssMas. You haw Ws top cdn oN w purdaww pace war man Own width f 00? tmIWM e1 m made In yea home sate « operate tin maidens, W i1 m W youO*. own a aduolleon«tl f« 9r Is err saMLw an purdaese em tawmd mgar es of matrd «i;-eT t of purchase.) Pbaw fannentber to el1Fh al o«apohMdence. t Does loot IAWV b Canrantor nonwedff Card &ccoaata i Does last 4AWY to bnabeaa 1amYJaa9t Carol aCaant9 Ono nppoM InbmhNn pdwcy pmecrbn: tee ow n www. orhto.oom. Cron is o ally ?uarad earlfa mark of Gpul -W Cotporaticn Ant dgk- raser-L s 2003 GILGLBAK hit font w you min W us will bepa?s~ to your axotm as of tin bwkow day re msdw h. provided 11) you sand to bolas pardon of Ws a asses and yor check Paymms mdwd emmilops and 12) Ym M yn am b rsdved h ow axwaka press by 3 P•m. EF (12 roar PTt. Please eltw n Iww flw 15) kuMaw Mn to po.al a.rwry W u s al arty other Iocadan a ally odor Tolm mesa rat M cmdisd_ as of a n MY va mdw them. Our business days m Mo day lltough SaksMY, nadtdng holidays. A do nos caw etplea paper din s rkg an. Wton sad a a tucked, you o V d- to to oaks a nr/1ne decuor a trwfer debit barn your bads accow i« tin amwn of dhs dock app ai to a i daces lwmv*d dump the bWM cyds ewn if sm by Nan ow. It we cmai w to make a cheeps prim you bank acc u t uakg tin dwak, a paper draft or of or hen. Nooses the Vao/tor, you aWaAie 027 With Capital Ones online account servicing, getting account information and Access your making payments is easy. Check out just a few of the things you can do: Pay your bill online account online... 3 Check your balance and available credit - View your statement Register today at www.capitalone.com. see reverse for details > Capltag PLATINUM VISA ACCOUNT APR 18 - MAY 19, 2005 4862-3623-2057-3515 Page 1 of 1 Account Summary Payments, Credits and Adjustments Previous Balance 3509.57 Payments, Credits and Adjustments $.00 Your scheduled payment has not been received. Please remit the amount due appearing on this statement Tf Transiactions $62.79 you have already made your payment, please accept our thanks. Finance Charges 38.94 Transactions New Balance $59130 Minimum Amount Due $9130 1 19 MAY OVERLIMIT FEE $29.00 Payment Due Date June 18, 2005 2 19 MAY PAST DUE FEE 29.00 3 19 MAY PAYMENT PROTECTION 1-888-527-6904 4.79 Total Credit Line 1500 Total Available Credit C di Li f C h 3.00 You were assessed a past due fee of $29.00 on 05/19/2005 because your minimum payment was not re t ne or as $500 received by the due date of 05/19/2005. To avoid this fee in the fixture, we recommend that you Available Credit for Cash $.00 allow at least 7 business days for your payment to reach Capital One. At your service To caB Customer Relations or to report a ]tut or stolen card: 1-800-955-7070 For free online aoooum ser i. and spedsl .t... .9-, log on toe caw "Fit lone.aom S..d p grnonb to: Send ingairin I. Attn: Remrtmnee Prooening Captd Om Beak C.1iul One So,,;- - P.O. Box 790216 P.O. Box 85015 St. Louis, MO 63179-0216 Riebmond,VA23285-5015 Frnaneo Chatga Pkam rem revarreti dtfirimjsrtanr infamstion s AYA.& V. rn c fPR g n . PURCHASES !514.79 .05425% 19.80% 18.94 CASH 8.00 .05425% 19.80% 8.00 ANNUAL PERCENTAGE RATE applied this period 19.80% ? PLEASE RETURN PORTION BELOW WITH PAYMENT Plus, take advantage of other special offers developed especially for you! CapiWo w• svhaete In your "Mou- 027.04M AW 0000000 0 4862362320573515 19 0581300020000081303 Po?rtrmf .rnga& as w-,, tAwWrkele „gt?, wRwkm& New Balance $581.30 Minimum Amount Due $91.30 sueee Apt e Payment Due Due June 18, 2005 City Stitr ZIP Total enclosed f Hoot. Phone Almmatepl- AccountNumber. 4862-3623-2057-3515 paW Addm. Capital One Bank P.O. Box 790216 1111111111111111111111 St. Louis, MO 63179-0216 III 111111111 sill 1n111s1u11nu1ir1uII 1111um11111u1n111 #9014045608401519# MAIL ID NUMBER MANDI MILLER a• 70 LEBO RD o CARLISLE PA 17013-9326 m _ ° 1111111111111n111111II I19111I111911 11111111 1181111111111 111 I Please ru,iteyovarosnnt .stub., on yovcdai or money wdn asadrpoyAAk to Captat One Bank and mail in toe emAmadenwrkfe. Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. *6 J* ...... W ?S .... E-mail address:????????????????????????????????? Pkasepdntdwdyinbkckorbiueinkfburaddmushwtdlatudean *'stynandmnnotcontainarryfNankspaca.A".'shouldhavef6olmspaa. Name: Account #: ---`--`"------- I Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitaione.com/parent/legal/privacy.shtm(. W002 Capital One Services, Inc. Capital One is a federally registered service mark All rights reserved. I? ate L g of o? t. -mWmtan grace oodod of balance trrrtem, new, p-W pudhame and new oher 'Hew Balattu', In dhanaa if you pay you total sotardrha whh do krperow Norloe for paymrve blew, ennd in time for it to be I by Vex ton stawmelt tpedY tr:M s no amllon?mere an Cash ad?mncas two asea Pabd an any trsw octlm If you do not pay the total -Now bdr ce b. eemkhg Fkrae Cho%*. Tramacdara wtech am not fmm air mesa ) ham the transaction Is proraasd to mea ad to your hr Am cohrht rd or air 3) (ron the y the stairs New a nom by the nsub wowam yyour aa ? rot des w for the pasrba mad, e added m thep?eabie tc INhkhmsm R. Oasge. is your aooaat k subject m • tome FY14c C 01486E of 10.60 tota woft l finance nee dr is ga than hem k.6 the i0 60i * t tnom ram t dhe w.6 nmemi hpurchase emW p to the a e&w of t d. rigTemporary ht m o ReiWO6ndon h Fina * alga ppanNdooyt awor d any or r .1 w 2. A ?R n?ir cell rhaealt.. N balance of each osgnem of you advat". Purchase. special transfer Y dm dolly pwloft l1'Pvbu. the Men period, we apply do phi sepnex of your wuvr to the sognwrt. Then n V. end of the the ,cram of thre cdoded Irenonce charge for esdh finance dwW for yen account. T for each aegttam of year account, balance for each asI; ad app and aMr firhahea tlrrp days for that ae- IN pymehm or -dim posted w of to Mat wgmee. Thu gives w the Nave B.Inc?e?tifhowvh m y aoeaan. if youraw labrce vaszem a ¦ transactions which pow to your e =="*dX balance ere w rte pinup Mlsrvx of aadh seprwr roaetaa m earfi Is NN'" acid cement M d i Is N i dement Iharl m'adanu"RatCe s I each ch any tapstd firnarho alvs dupe w ce t. se aemwrt.) ihia 3. Ammnl Pree.w*V Rai a. The term 'Annual F APR' on to hart b. If the code P Rdmt Deposit), or S (Berl this ststemom nne Fat" and conespen may vary quortaty, for the if a any now m dw Cents e.COen a to amo dla balance end you of each to be fh and dvkle by the foul adott This gives us to segment. Rani may app.., as toward. U11011. C (Csrdfieate uted on the lrtnt of on the stated vices, as loud in TM WY &mor Closing dam, but dd ycu. Jared, Plus the margin pnNOWy !=- lrpald fierce cnrges y These dwges coq be w mor you t al Yau Az+cp.t. belt plod uuvarad by ymr psdodc statement ending bIfi ad that k ? c k 1. the made Janus yy B0N October. If the d DPlN ryf (1 ? ? s hsrp, . rrh h hhun If do k?g t he f ? co e ne -mo. .. ipt iosa p lr a m of y LIBOR Rolodeed Mom" n; on tM fil h ?p u o n o Va ? ? statement none to t o e de e mmh) tM ?de Aa AlTe ANNUAL e rthe frae ce will be wry?=klmws or decw aa Dead on the w account. scored Muss, w Land h TM Wig Shoat Jarrm4 pWt aU . We rosone ten the morgkn prMawly disclosed m you. Thew ,damps m charges for any gi- will be olfeadw on the drat day of you biairp podod each mans, Iuelrewl. 4. As--ow t of Ism, 011~ and Remand Payara inrn. ? N 4 ? l te ? t Me att t (a. , r i ts ed how the ? any bea tp pe dod . Under , and special _=1 remk? that has Dash rd f ch da torms of you customer agrwmam we owerve to ,gist to waive or rot to awes my law tvlewra prim natiffiatan to t ivi d h i il o y_" o ea prlodc nu fosp? out vm ng our ot to cows t e come or s m ar Cu loo at a Inw lime. balace of ?och 6.tRrawiig Yw AowuuL of. m embemtip in porlod, we add up appw m on tfa ham of this statement, you haw 30 r to arrive W - iron days he data Mies aerates was nW bd to ysu to W O. at. We avid pybg the fee or to have such fee cmdted to you n ter teal pdode if you "met yew account. Dung 0" period, you may o got the dWy balance continue to hue your aeemnt without having to pay the we rob the begining membership toe. To cencN yourateeau, you moat t any row trrrmilats notify to by calling our Groomer Rdatoa Dopan. laJated on the previous e than subtract an and psi you Now Balance' In fey (esc sling the memDetw Ls) dw to tho ellof the tinn -da d y hat day that am Nocamd p p y . y pro B. If You Close You Mown. You can req estto mow a"- deny bdree alm tin rioh,ever ou if yywohrrr accent by carp ester Ctwwar flNetlea artrnant 0a Vote hmrt d o dt d( ) d p , y ea wtemmY kh M or p . estr y yaw crs cor s an aeeaw ocaw dace, canal all pmawhodred billing, aadt mhwnt), row rd caw you smut. II you do rot anal ? l d e r dogy bd inces. We b Md N h d receipt of purge you ter ration to we y a u r Addt d ng r o T y a Man by tin reecho, al M t aeVw each lkhehc amours y fri finhar eve te , arrive u t peN balares aeea nt. on y' you aecetrt vrifi not De duel until you Ply all &nw nta yep owe ce bhcudng. any to a awy ewe. fromemay em a teem. rote are responsible for flaw amenu vaathe s eelnl 6oh ahd th ameut of they appear on you aeceam at the lima you reµan to awed Clow the account a they am fr a red maaeprm w on the front of thM statement yea ,aghast w maw iha annum. TNa coy raault h had ..., we and y the tiarp:.:wap?eadng m ywr?xant afiayyou law aa.,.....r h., .,.,,? 7. S. a purJwe {tote a memJustt and we wkn tram the mmdwa alter you '?4??n*d' h mega well be added ya? s,. ro s ear paymw t. i f there b e For Y_ i a a yew acesunt, ohs aaL:wn fee coil mahue as a nc p. in to, by wive well the has lean Pad F ac mauled allow. mwit wWkrarbt grnblingg be Garde C hook Co weralon. wrlhan you a Peymwu, you ahrlndxe on alu.. w ore your meek w nab •aro-drne prom ma pay= as n aPM* trrraeea, When we use ? tether fi? you rirok to mob w nleetrorie may be oLyw reco vvoto bank account as soon as Y a y ky U meshre your check .b do from BIWNO FMGHTS SUMMARY (In case Of Enna Or On,wtlons Abe Your Sfi0 If you thb* yehr bey k veep, a H you road mom Informaton on • tnroaet{wn r 1,11, vnm to u m a separate stet as soon as pewda at the add- for tnrskdes down an the from of (hie statement. We moot fear irae You ro later then RO ddaayyss alter we am you the first tlfi M wfddl the aror at prohlmn appeared. You ten cell our Galatea, RMatlora mseba, but doing se will not preserve yew rights. M Yaur latter, give w the idlowi g ntonmasoo you rustle and aeeoue rmmber, A=1 of ,,paned error, • daaetpten r all an e>plmutleh, H paaalhb, alWry you = tMm w error L a If you need more Nbmatian, • dwcdPtlon of the hem you aremecca alma. you do net have to pay cry esteem M vhe are ImenkaWO h, tut you aro see d lad to p.., hAmetMlpuane of Ymgr_olar lNt am not In question. vase invent lr yourct on, cos anneal ,pat you as pNnpwnt a u arty a to comet the amain you question l,t Spsclal fines For credit GM Purchases If you haw a pwbbrn Wth the quality of property or tl4r tFhn you Nun a aedt Card and you Few triad ti Lida to aorreet the problern with to mordwht, you may haw des dgim not to pry, the mmaNng anent d us on the =lty or 0"Coo. you he" IN. prolaeton army emn tha ptrd'wwe pros wW ntero than 460.00 all the pradaw wa teak in you home state a w1Wn 100 Win of your mNirg addroa. Of we owe or operate the merchant, of if we meted you the adyerWmmm? for the property a as N purdama am PI-se w -be, e, m to sign of( N am eoennsp baton oT purchaw.) aporhdanccs. t Does nd eppl y m oo,vaner nom 00 COW aacoanra t Does AD? apply to buabass mar-r 11 Cad ocmunto CdUI One atpports Moon ,don piwcy Proleeaom see our vw?he n www. oast. Capital Oar Is a _ Y registered service mark of Capital b. It the code Z or Imparted If.tae: Paymsms you mN m us hey b cmdtW to your account w o/ the bnro4haaa day cos nostw fy proMdsd fl) yw sand tlts ballast prtbn of tin suteretam and you dock M rues arhtdosed tsmlttruu emNOpe and 12) yw Wynam k realwd h our proceWag career try 3 p.m. ET (1 rote PT). iMSaw allow n maw eve l6) lacier days fa pastel page ry Payments rsestvad by us n arty Mar beacon a In ay otlar form may nm M cmdted as of tM desyy vw,acme /Mm. Our buakaaz days are ModaY tlrwpth SaeWay. mrdudrhp hWdaya. %aase do rest taw suplw pap, cpp ate. hvian pnpaAg your pawnem WMn you sad us a ohaekW you ahModo nw to nab acre-tkno abetraio trwebr mall Iron You bmik accean bas rues amour o{ the aMek nThM augcdxatwn aplass m W cMcke reamed putkq to biRrq eyds wan it smr by eomaons alas. If we cannot Proosss tM lrarrLr, you autlwhlze use to teaks a sharp egdthst your baalt axwn tatiq tM dank, a paper luau a Mar hem. Financial difficulties? at svhatls M your taadMt7• We can help. CaP"a'aw • Good credit can be important for getting an apartment, a cell phone or even a job. • To avoid risk to your credit rating, call Your account is over i-Soo-955-66oo to use our free Check by Phone service. 3o days past due. • If you prefer, simply use the payment coupon below. 00 • If you have online account access, log on to your account and pay now at www.capitalone.com. The purpose of this letter Is to rolled a debt. Any information obtained will be used for that purpose. O 2004 Capital One Services. Inc. Capital One is a federally registered service mark. All rights reserved. 041-0404 PLATINUM VISA ACCOUNT MAY 20 - JUN 19, 2005 4862-3623-2057-3515 Page 1 of 1 Account Stmtmary Payments, Credits and Adjustments Previous Balance $581.30 Payments, Credits and Adjustments $.00 Transactions Transsedone $63.43 Finance Charges $10.35 1 20 MAY OVERLIMIT FEE $29.00 2 19 JUN PAST DUE FEE 29.00 New Balance $655.08 3 19 JUN PAYMENT PROTECTION 1-888-527-6904 5.43 Minimum Amount Due $155.08 Payment Due Date July 19, 2005 You were assessed a past due fee of $29.00 on 06/1912005 because your minimum payment was not received b To avoid this fe the due date of 06/18/2005 tu e w i th f d h Total Credit line $500 y . , e n e u r e recommen t at you allow at least 7 business days for your payment to reach Capital One. Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash S.00 At your servkc To call Customer ReLtio,a er to report ?bst ..W. card: 1-800-955-7070 For free wdine sommt service and spedal outoma *ffim lot on to w -p6donteom Send paymelrom: Sodinquiriat« Attn: Remittance Pmeeuint Capital One Bank Capital one Service, P.O. Box 790216 P.O. Bea 85015 St Loma, MO 63179-0216 Rid,mond, VA 232954015 Finance Charges P/LOlL7ll1l9LrfLfldCfO/ l1ApOrldAr fAAlOr1oA BdlAnmft PenadA C?+eyaw L?.µp? d r b ?? ? ie " i rah dPR lrr. PURCHASES $61539 .05425% 19.80% $10.35 CASH $.00 .05423% 19.8096 $.90 ANNUAL PERCENTAGE RATE applied this period 19.80% V PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 19 0655080020000155081 New Balance $655.08 Minimum Amount Due $155.08 Payment Due Date Judy 19, zoos Total enclosed $ Aecou nt Number. 4862-3623-2057-3515 Capital One Bank P.O. Box 790216 Itiniulslllurllurl St. Louis, MO 63179-0216 IIIIIIIIII IIIIIIIIIIIIIIIII luIIIIIIuIIIIIIuuIIIIIIuIIIIII PrLBey.;a,a?rnteux.,.?rs%L,n?r?L,tren,a?n?uaeer?reet Street Apt My s- ZIP Home Pheoe Alta %Pb- • E..aAdd- L #9017045608401516# MAIL ID NUMBER MANDI MILLER N 70 LEBO RD O1 CARLISLE PA 17013-9326 ° I'? Iuslllnsllluuullullrlsiuullsulslslluiuslllnuulil Pkare v iteyour wx=t nsAAber m ymer rbeck or money order made feynbk to CafitalOne 11A1 and mail in the exdwed eAarkpe s ?e a? Sam e. prase Patted. You vex how a minimum graea period of 25 days Wdus Msrse demo an new otadsua. nev balance transfers, netr special pladneae and row other Uhar em {f ou a t tal 'the W B ' I Iraleaetae m eatlh anger g y p y you o w hos a , n an' lamportent Notice for pay- bob- of aeetA (H the Dods N i statement nald 10 'Balanc , arhd *" for it to be credited by yaw ream statement wbun arty tapa)dNwnc dookv e ? advrrae y of each aqm )This Yk s an` ap and a b trarrfen. in ad ,h ones panbd ..0m«d Tlrrh w. add y en cry tmnaectlonh It you do not pay the mat ')new l aegnaro far tho bWkhp ? M p o Fhars tlrp. Transactions v"ch am not b. Aowt t m dsR a epe y balsr ag0O a gars ere "M W Mnahm ch apps 11 from our dsp of 0:=. tlo a 2) from tls alas the a. The 3. ArasW Meritys Ibon IA) term 'Amual Parsers tmsaaden is proeespd to your Account or 31 tram the APR' on the from of WI firer calendar dry of tins anus bMm vwlad, Additionally. iP a u did not to "New B th M e- fr la b. If the code P W rlme), L O S k d B D " p y om e pro aal _p a nc bRaq Peeled In AS, hexW * eantlraa m aeenr m ea . a . ( 1 en .P. We statues rood to to yov updd balance until blmes b pdd M h/I. = atom and cor7= A This meal that yw mat Nl owe finance dudes, awn if may wry qua ardor you pay tho entire New Odense indicated o the has of an the stated I den, as 1 Vourr atCAM" by the moa steternsn doskp dete, but did Joang plus the me rdd Vy ro not do w for the previous, mode. Urpald Marco c he These csrgea Will b eM sat added m date sppiuhle msgnat of your Aprolyd. 6ilin paled eownd by y tc. Mininean Fkhaue rCl 0m. Fa seal Whhp padod that your avant N s6)act to a Mwhce chs W, s r*&- In the menthe James /y c. It the code 0 (Phne), f (9 totoi FMANCE cKAAOf of 1.0.60 m be bp-.L If the USOR Repriced MpnNy) ere0e teary -anaa for me tatmot, We take the your ascent If It hes already been emend For example, if you authorized . w. ?ham a womhant and met each day, add any nw nWve the trammeonbam ti the merchant after you and slbtnct arty Myamonts was an th f ti f m accent has been domed, Vetrr account Will be moperrA, d e ro o e e MpfW , yo u wi S rmtp r mass" of tlr =M rxp be ? if tl?iaa bpi ? „ ? voter account, the The wi continue ? d ha ? ed Mill the tl tlhs ddNNyy for each hhd civics M the totoi acmum balernea been In idl her u hielknid above. 7 c A v d stied This yw. W to . ar saaa. ou car or account enrol be nl k, aarr tl i h k bW > t e on w t shy uenrt 0anh p S. NW" Abet EMAar I tlwk 0womraM. When Vou Rate may appear a pnafh ¦ daek u paymhrs = Z ernoL ltn knforrr ad. X: . . yolr contltfr UBORI, C (Certificate of elsetrortc fud trerster from you bct account or to d appnn an to trap of proeor dr pa p • Mock trarhmaetiann. Wfnen y r ace anew, the pomade use kNamatbn Sam your cask m ruts an alautoNc AL P@ICBlfAO RATES fud rrarhNx, tuda may be vAdjm- from yaw bank as ass?ss p detwap Mead 1 N The Wan' M,aaf ?CCWp p aD011 p to each day we IeCdN Vyaahar Payment, aM you wM not reseal yaw duds buk fen any endued 10 Vela. khnlodanh. you financial V s o tlr flan da of yen pedoee statement andnp BIWNO RWNTS SUMMARY luny and October. (In GN Of Ermn Or Gunton About You Bp) . LIBOR) or O It yw thkt you dl b tWap, a M you stud man at y an an tr trap at your kdonrmWarh an • uarrsctlon a b0, wde m u m a oral hhara dhage rMladrhp ho,hh due Ilan o} pr pabee rateW b Ise xM 30 60. we wiB axbtratt Ma fnemwu roe m the pedoec stab) lha V-M-k retp ?M ANHIAL P61CENfAOE AAT? mat sep?rolf teal as rxen of poaWb al the address 1s, khgidaa dmN an to ism of Ws, satanan. We taut arllmant from the 00.60 minimum and the difference will bo pudheao mo?hwnt of ywr W- ' d R bmb i Fi ==" wry -y Yheroaee our doomase baud an the rated IrhdCea, N fond N TM Wap $lcsaf JOUaaL pkr lash from you ro War than SO dap star wa man yvu due ten hell en neiidl the error a prhtian ppund. You can * . = t . a n n hrhu ohape. the Y W--M err eameu any or N Nance derpu for arty given right to p e r lo d the maple prnAoualy daderd to Yoe TMu Merges wtl b sfktetve o the first day of your hiding period month ch cal ow Cunahw P. L saber, bu doing so Will rot pp-aw your 11ypa h yaw bttsr, yw w the Wbw4p i l N 2. AwaSe O a Y y Wren I Now Vlrahu.sl. a. Fiance carps la ealWatM madply4hp to adly our account (e bloke of seal uOxWp of mM . d. Aaa mK N late. Ovarlrt arms Returned Your account vat be aaseued no mom ten tla teas t Mad hero art axu durin blM ud U d V a n oum ob: yam tu- and aecahaa nnber, to doper and art oar{pare pose Ws, o WWducdpdm ryry obdiow then is It .g., y advs,m, phrcrp, apeeioi = = p=-1 g rp ga n er at your curia-r arny vie -sere me ri0M m ny en error: a you reed more Infumatlen, • doscrgtlo of the Werth you era urp Won. You do re hew m teal any by the raxuPOdnO dNy ; _ preNady endued to you. At the 'd of each daVy ddrnp the biihl paled, We apply the tidy Derlodb rem fa seal wave or not m aaaer arty 1ep whhaa qbr nmi6utm to Wthoul w?Ivkhp our d0h1 to senses tfr use a shells, yNouu n • lstar time. amarp In gaeden Wile vat aro Inwenp?Yre k, bu you aro .0 ohlgaad m pay to pane of you _ klf that aro not In pwtlo. -W1ik wa Inwatoale yar queton won nanat nOraers of you aeeoiaht m the dNy Wancm of seal ss ttan The at ft and f g bd bu dd 6JRanevAq Your Aamus. If a menahsNip fee h h f , Import vW a de6nquahl of ub arry eaten to collect the g . o r rp por , wen s up due Fast" of tfwe dept calouLYtlorna m arAw at c arpe for seder ma We add u Ib you" nsars appun o tNm mutemat, you haw 30 e ap o a days hem thet date IN "War' was mulled m you to aid a h the f m h h fi a d area= you paatlon, . p fi === aypent m rdw at t the mW psdodc p y hg es a ove suc e aer te to you if you caneoi your aecaup. Duuknp tli period, you may i,t Special Rule For Croat Card PureMsn finance dap. for your ,sours. To got to dolly balenos fa each aeg,ners eT your.aeon[, car rob dr bgrrdnp eoronars to Ire Ya+r aecoup Wthohtl hovkp m Ply the memberlip tae. To cached V. accaan you unwt It yvlr lava a problarn elan the plNry W prapaty a balance far satin aegmerK ad add aent"y Few tnenaetlar , roMy u by caving our Cu "Relatlen OapaNnam aervfps tat you wtlh a erodt urd w and y hew dW h /a{th to earaou the probloh Wth tin aM any themes csrya Waleted o be -Wt"- day s for oustssgrnas We tl ern shbruc any and PaY yaw thew Boiado N 1nY Istrdlternp tats xaktbmrrvp ) Prior to d ad of tho 1NnY daV paced. hs nnemhan4 yon may Ire tM rot I0 p vie ro- e t d t ra M u -- paymerra a aadb posted me of that day that em allocated ro tlat pg-IL This yw u the er'parw dNy bdanta e u h of emarp Howe M S. N Your Chou Y aw Aeput. Yw earn repast m duo pkr ICtoarp by W as Qatamar IbbUas U y d mou u oh I . pr?eny er is Yo eu. hew protection ady Wan to patlaru pfp wa run tun 060.00 end the plwMap was rub h your Ihaxhe elan a s p ?n . I your pmvlou .=W, t apuanas. ou mla osgoy yaw am& card(s) and aecout scuam deals card 1 prosWedxW pMhp vdtih 100 rx? Nes of yawmaitq addnu. Ot we over or If your row balance tare Zaca or • ctadt -0, maw == eioi =::" . , ?rd fsow uMq yea scoarn. if you do rata canon prong ad 61 "aunpahnsros, we vN mrnoida m apeme oho etcurs, a )1 we mdbd yw tho advsrdeomag fa the p7 hwtlaw an ... re ain l f f "=-r CAnot added m the doily Edanhesm. We - caloutmn tlr ewraP dNyy kMarneo by adarig N tho dJy roalpt of a cape You alMeriratlen m reopen yaw aecasp Adbdoa6y your assent A tot b dual g s a oeaf oh o ppabao.) . Planes nmme mber m sigh all correspondence. . ?? , bola- No- and evlmp tlr seer by tlr rsaMar of ue You MY N stnoups tot owe w kndna9rha arty 8 the anent Nang CyCM. TO ealnAOte Yale tot" =d kn ehopam, Pea =r a :=- Does, rot •PJOV to amnamer ascamt Card accounts t p I a ps, mpdply your average dNV the bbrce Eby dNy pmtbrie hen ad by ms nnxbsr a day tx ills Ipirq snrL Due m raM dN b t" h h e, skated , rJ.n Pa. feu . aawnee fan am amv otar ra assays m war s Dona as apply m am6xeaa max-krona e.,N.ecaaua p M4 hD rq an a P y a , t em soy e a Nye Nfbnce bavwen this eoiNabn and to amours of flanks darts aeo1N u?r?ed acaun. You aro reapahddm fa rtes amatmm wMher they appear en your ecalan at the no ywWu raquem[ to do fl he k d b G?toi One NMiX ere information privacy promotion: mss our v+asn at vm' -pkmlonscom ? y . b. If the sole Z a H appeen an the from of this .tateman ' e u aacaun a t y aro hewra to a=Y-,! yw repast to loos fM account. TM; N . Capital One Is a federally registered aMu mark of Gphal f+ nera m Balahce Rate Appllsd To: We = the ==F==m yoir aeaahl after yen hew to ba cloud or the race ins of One linsrdal Corpaetbn I dyms reared a 2003 Caphal Otte O) LOLBAK YnpMarp News: Payments you map to u -Al be ccroMedm you accent apoofoet?MibgcmdtaA wksa do vas roaiw h proNMp?d (1) you mad the bottan portan of Ws, statwnaM au your deck kn tut rs sec Hall re dtatw t --y q k IDden a Your heft ? ariatam nayns bon as ce me ofthe day mohm tem. Oububu oeodadayss are MaWav:-uhf grp=Yo. Paymers ved by u neery other bce y we y n. d==. atkq your cayman. wren yw sad w a tlsekW you mudedas w to rake a onetime sWctrod trarafer dsbh nom your boric account the chock Tape autlerixarlos applies m all cMcke rooeivad dukq 1M WMhp eyda even If am by sanaan at". If we cannot pnoas the traahr. you atdedxe u to make a chaffs "urinal your bank aocou t wire to check, 8 ppmr draft a other ham. 027 Access your accountonline... Register today at www.capitalone.com. With Capital One° online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: •••-) Pay your bill online •••3 Checkyour balance and available credit -•-) View your statement Plus, take advantage of other special offers developed especially for you! cal"alo. svAatY Sts your wa8atl- see reverse for details > capifae' PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account S Previous Balance $659.06 Payments, Credits and Adjustments $.00 Transactions $34.63 Finance Charges $10.79 New Balance $700.66 Minimum Amount Due $200.66 Payment Due Date August 19, 2005 Total Credit Line $500 Total Available Credit 3.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourservice To osB Cmtemer Relation or to report a lost or stolen ar& 1-800-955-7070 For fra online aaeant se,-e and speeial customer offer., log on to: w .apitakmcom Send paymenb to: Send inquiries to Attn: Runittanee Processing Csphd One Bank C.PW One P.O. Box 790216 P.O. Box 30285 St Louis, MO 63179-0216 SLC, UT 84130-0285 027.0402 JUN 20 - JUL 19, 2005 Page I of 1 Payments, Credits and Adjustments Transactions 1 19 JUL PAST DUE FEE $29.00 2 19 JUL PAYMENT PROTECTION 1-888-527-6904 5.83 "You are a valued Payment Protection customer and may be d igible for benefits to be paid to your account in cases of disability, unemployment, and death. If you have experienced one of these events, please all Consumer Membership Services at 1-888-527-6904 to we if your situation qualifies for a claim. Your account is 60 days pas due and your coverage will be suspended if it reaches 90 days past due, as stated in your Payment Protection agreement. You were assessed a part due fee of $29.00 on 07/19/2005 beaux your m;n: „n payment was not received by the due date of 07/19/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days far your payment to reach Capital One. Fu=cc Charges i n Pleader reverietide fir iimtwantt fkmaat ionn _ e l dh Penes. C0K`AP r a ] ] ? tt CHARGE ,W y g P rs r R PURCHASES S6602S .054154 19.80% $10.75 CASH S.00 .0542S% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT V 0000000 0 4862362320573515 19 0700660020000200669 New Balance $700.66 Minimum Amount Due $200.66 Payment Due Date August 19, 2005 Total enclosed $ AccountNumben 4662-3623-2057-3515 Capital One Bank P.O. Box 790216 j 1111 i 11 j li 11 ij llll St. Louis, MO 63179-0216 isiiunilsutliiuriisinliansisinaii,ilnnsiisnninisj Pl-t-dsnorrg-,Ar.r-VH-orKkk L S? Apt e Gq Soae ZIP Home Phone Alw.- Phoma • EmsilAddaas Q #9020145608401519# MAIL ID NUMBER MANDI MILLER 70 LEBO RD w CARLISLE PA 17013-9326 m Pleare wd y-aeroant nrrmberon your rlteek or money order mode"ab/e to Capital OuBank and mail in tlx enc4ved envebfe. Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E-mail address:????????????????????????????????? Nmsegfntdeoryinb/ockorbNrcInk. )buraddrewshouldindudean *'signandwniW ntainmwblanksM=.A'.'shouldhoveltsownspoce. I Name: Account #: '""-"______....,-_ I Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/privacy.shtml. ®2002 Capital One Services, Inc. Capital One is a federally registered service ream All rights reserved. M l? ee? arm E; i O n ?np You wtl ttiwmiNmun pram podd of = Imvan 26 days widow Marco charge on new putlhoaea, row bbNanoa a bd.rre fusion, new special ptrdere and row shat tr to "d drrgee It you pay ypr mtY -Maw Mrre', in « aedt L Of tba a and di e r with Importam far ke to nbs aodnd ? f« paymatb below, instalment next to ' by yo r nwd smnrnrr rbtract any tapald toskp dam. There I. ro game period on a h a&- of each ) ad apsdal trrneiro. i .ddtlan, tram fe ro gam period agnate. Tian, we an eery trarrectlon if jou tb rot pay the real 'view number f the MB b. AowAS Flame es Gage. Trrractbr which an not ember oAsdy bs ?n ahtfea m ¦ gram period am armed Anrhm charge 1) 3.. N from dr data of U. tmne. J- or 2) from U. can de a. The term 'ArasW F trameaetion Is «oepeW to your Aa:ant «3) from the APR' an the traw m ulerulor paced day of the onrreht WIWp Additionally, b. If the cods P Q'.rimt if Vw aid not pay the 'tisw Bdree from aide psviar Doh,, or a (Bid blip priad in full, tn.rtm Wrap cadme m aeons to IN. matornord next jar unpaid laaWhos LrA IM unpaid balance fe paid In lull. term and eoneq- I No nrs«e that you mayy adA owe lkwri ehstgr, even if maY why Quenedy you pay to entle New Balance kdeatd on the het of an 1M atnd khd« your alatantlaft by the next statement dealing date, but aid Darn( plus to in we aro tha baba +os of each r for each total us the Rate may appear r amem. 1.180111, C (Certificate of d appear on de from of ode msfe), W e AL PEACQfrAO RATES crash «decrease based he your aeeout if It him already been, if you ahalnd-c! • from a MW rthatiw the tranaetlan ftae them ma aaaurt Ica barn tloeed. war .an re anwac r yr war r aaod m gave aaotat, mrlyd?yoour vat be far account, t, do e fe If cars N • far your WE condraso M bs drag' , W the a by . "all amoua balrres Ica bean N ai r dahrd above. 7. Yar A.-".Y- cad or aeeaud cannot be in EOrrnedorn with new Internet garWlbp S. MMMe Abat Eliabarie tlrak Conversion. When you provide a deck r Payment, VW ah.Mdte W either to use Information alsarorik tad t from far your cheak to make ono-tione yourbank account caurt Main or Main n pomaatMymat r • deck trarneoetiah. we Eat tnrrfr, hells nhry vdtkZ:: from yalow 6wi smut .S wan r ce day we receive roc" yaw deck baele from g al =:F BILUNO RIOMfS SUMMARY (in case of Errors Of Q e.dar Abaci You BR) If you tier gar heal M wrong, ear if give nest more IMOnnseen on . tr-.it- « bet, wile m us on a sops te sheer r caw .. possible at the acidwm for Incrirlr a- an de from .1 INS ammintorL We mart hear ham you ro Iran den e0 days after we am you the 4,1111 IM an vliM the char « Problem appeared You can pcprarall ourrrc11M«n« Rdagae number, but ddrp w will not In1am.Sd yZ=lnn ==,, dnwmbuser tM ddfer "Man m an aplw?.don posance v?vAAryry you b Kew th n Is M arm; or M you need mow Inform a dWdptiw of the heart vou.m earth Wan. You do not taw to pay any .mead i cards wre .m invank.tlro h, hul you .ro uaw a Id to payyx ?e?pa.?M of, F_?hed cut we c rat In gus.tm, tw ka = o ran ? vw canal am?aant?YOUrctueauearm a to arty act to dancer the i,t Special Rule For Ghat Card Purchases If you have a problem with the quality of property or aavlae [het =rd,.-=d s erect card and you haw raid N th tle pahiwe with Ins --,-hem, you may hew tha right -1 to pay the ranaWng amount dus an the a wham.. Yw hew We prol.etw eNy wtun IM p?adu.e prize Waf anon /hart whi 100 tie pndew wen made y. Of bane wino or whit th ffAm &I arc i yea mAnti aliaas Of we own or operate On adviud e ner or IT we maid you tha emem for ar #0 pnp « a rNoea, n am covre coward 1gpxW r of anarly ar runt «bc location at f p1r pure Ww.) Fleaw ttllanber to sign air come padallm. t Does not apply to meaum« non-,radar .d aecon.da i Dor nor apply to buabrae max-tiedf card aaeooda w?Y[s CadtM One supports Information privacy protedkn: sus w a www. txm. Capital One N regNtad wham mark of Cwhal nerd m w ter fro prewar rile Tl; mrh1 archer eras added m 1M anprat of gar Achart. I row 1W m aTeeaw an in 7m daV OT Vote hlinp cavered by Yana parkdc mnamrtt adrp te, kiirm Fehrue Far oath beenp pariotl Wt aw aamat b weh?nhI(iUIOsso?t m • frhanc?e Wags, • nriinhun feral Fie141lCE GE«{0 60 al he k J It d In Ilhs monde Jana.ry, Apt. JaMV.) oacbot. c. If air cods D (Prior), F (1+hno. or O (3- UBOR R d d M W f ve . npaw . ho [Oral trWhea W re.tiip fmm dha .p ecadan of y?r ep oa w y) a?aan on de rom of Vau f1.1aIMn1 Mxl to the pellade harp p Denidc retefe) M er then ?O 60. ws wi atbtreet that and ca erdnp AM IAL W may 490A omout from the $0.60 mHmtm and tM difference will be wrv v aM may Inemew «demeae, based an If. rt. heed to the prdrr e=f cc alStd as, as tared in The walf Street Jarriat pkr td. Tirgrry Rwkraien h I. the = . ft margin PNOM V dadoaad to you. Thaw dwpae right to not area wy or all than drryr for my pavan well be etfeceve an " tie day of Van tlip Paid blernY 2. Average taMnee IYWtip Naw Pvdhrsal. ' each monde. 4. Aiaaeammt at late, Oveini rd Round ==F Rnance Wage 4 c.& d by mall de dally =, You wcant will be miamed no more den balance of each aeprnen of you arxrh.t (e.g., caW Rated hen that oast during my blip padod Under the advmm, p mlaar, aPadal trarefer, acid aPacJal p =) tame d Mar wnahh« agrwnem, vre I.rM the ridd m by to eori dally periado retefe) fiat hm ravl m d 4 t A d d f c c wales to arm amy 1eN wlllhohd prlW ledtkadm to IW M p a y x nD o Veal. t e an o h oy ea the telling maid, we apply the 6A =raw for otrlx p to erase 1 same a abnllar ==. w. time. "Wee, of vow account to air balers of wain .e rm Then rot to and of t l d dd Sjllarewbp Yau Aeoseet. If a mmisraldp The h f f N ha p . e . ws o up r Pa de raslan of the dY1l. eolulotlon m arrive =the priode trnres W m t« sadn w nat We add t the opp.n an t e rom o t a auternm, you w 30 dap iron rim dins the autrnam vws m.hd to Vou to avoid it t th h f d to i h q p . q reran. from each segment to e.I- a it. told P.A do o s or ew suc ee en Pay ng e If you cancel your aawad Duke this period You m id Arens charge for Van arrant. To got 1M dally balance . , cent iua to case your .tx:onaht pay t he vttheu h whevkp to . for sadn agnrt of yaw take tha beginning atmwht, we mambenNp pus a be. To nancd give must h belrhre f« satln segnsnt rd odd e Wy now trimmed" notify us by calling our Customer Ralaeae oapartmem and mV finance drape ealaeatd an tM previous id and paY gar Never Bnlarhm' M Tae (excludng tM day's b . br that rpnwt, We ern aub0aa my momMmip tee) pd« to tM end of tM Wry-day period Paymona « m ft posed r of tr[ daY net .re Nlomted Q N You Cars Ver A.. You cm roqurt to cow M to io dirt rgrom. Tide ghee u the =deny bar . _ ."secant Ibwewr old air if ou YYou aaaun by asap w Ceetawr q. De rlream Y m t d st di roW d j: . g . , y Ne an gar p r fiO (or p . ar w e roy Yam cre t ca an as ame setup tlweb cwnd an paaWrd:ed tlelnn or . t are can0 , If y ew ro w b car zero redit a c rn o an new , , and cane dl Vw secant. If da not anneal wNdn hick tr rro W a e your pne hew « edal [ p ter to Yarn : DmamMdt hglnp a mni a ,amo, who wiA eaddar MA11aa.e segments am not added to the cagy bdrnees. We WBm b l b dd ll e M d roWpt of • daps year SwtrdxStion to roapm yarc g ea a rtm y s tp er t y a Z=01110 y baled" cad dvnip gr our by tM nnWsr acoant. Add mWy. Van account VA not be decd umA you Pay N amo nes you owe us Including: wry In Ch m the cop In Vise Current Wig cyeJS. To calculate Yatr total tran"coon a you have aWrdtd, 1Wnce tdhereaa, pan tbama Wree, md*dl yarn.-rap dopy, balance by The dtl orioae race and 4 ter r f i i th hp due far, .,M* ire, muted Povmad fop, cosh t d tl d y y rate sr o p n e ng pe Due m mundir be W them m 60 • an • dat pa ca cry e a w Ma .pared to your vance eccamm You am m or ibl th ft h i h p , ry V .90 wrianee between di. esloWtlorn and tr smarm or . p r e aw -aaa w et er n they appear an you acmud a the tuna you rectum to .mrety Sashed. to c10" the account or they an Nwred te IT tM code « N apmam an tlha b. kart at this warm , gar rsgnxaet to der the aewnan. Tale may rw t in anted to "Reliance, Rau d. To: w. mdliply ter swrem daAv hSiornce of eadn rmwt w war mmxHv cherpp apprrinp an yea aehant shah you hew rear.xad iPartrd Hodes; Prymrru you mall to trnth be aradted to you sawn as o1 tle bnwbnap day caw teoNw preNdatl (t) VW d ten. botmm poNm «tis atat.rth.rn and your «heck ti IM eTnclosed r.rrhhtarra enwrap acid (2) Mar Wlanam b rocdvad b eve poepWq cwtr Dy 3 p.m. ET (1 rem Pre. Pear show at berm tw ltl bhairrw daya for gated our dv Paymeds waived ty tr n my each kncatlan «in arry otlrr inn may not be ceded r of tM dayy vw maiw then. O r butnr days an Monday through aimed. t?. mrdtdnq OoeGYa .o ob het 9e wstapleapaper?p seate. when dnp gist WvmmL NRnm you .rd us • c=. give daidr us le maw • --'he doctrorie -w- cloth flan yaw bra US 10 make e 4 Wfg0 rge "Mr ail your be* hararsc auarm 1Nkullinip m fro check m a ah papm draft draft t or oawd ac her hem. 7M tMYhp cMM .van If rte by sans«e Wee. U we cams prone the VarrNr, you Suited.. US to m Your account is temporarily suspended from oat future charges and cash advances due to its past due status ACCOUNT STATUS FOR: MANDI MILLE . R A good credit rating can help you get credit cards. a cell phone or even a job. We can help restore your charging privileges: • Use our free Check by Phone service by calling 1-800-955-66oo. TEMPORARILY SUSPENDED • Call our friendly associates for payment options at the number above. • If you have online access, log on to your account and pay now at www.capitalone.com. • If f i l h ?-'..s..??? ..oa+..a?v!1.' what's in your wagetY you pre er, s mp y use t e remittance coupon below. The purpose of this letter is to tolled a debt. Any information obtained will be used for that purpose. 0 2005 Capital One Services, Inc. Capital One Is a federally registered service mark. AN rights reserved. 042.0(305 Cep Account S Previous Balance $700.66 Payments, Credits and Adjustments $.00 Transactions $35.24 F'usnce Charges 511.89 New Balance $747.78 Minimum Amount Due $247.78 Payment Due Date September 19, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To call Customer Relations or to report a lost or stolen and 1-800-955-7070 For free online "Count seevia and ape6al automer offers, log on to. www.apital.- Send paymeuu t« Attn: Remittanm Processing Capital One Bank P.O. Box 790216 St Lou'., MO 63179-0216 caoftim Send inquiries W. C.pies1 One P.O. Box 90265 SLC, LIT 84191-0285 PLATINUM VISA ACCOUNT 4862-3623-2057-3515 JUL 20 - AUG 19, 2005 Page 1 of 1 Payments, Credits and Adjustments Transactions 1 19 AUG PAST DUE FEE $29,00 2 19 AUG PAYMENT PROTECTION 1-888-527-6904 624 "Your account is 90 days past due and your Payment Protection coverage has been suspended. As stated in your Payment Protection agreement, your co and monthly charge will be reinswed once your account is no longer 90 days past due. You may still be e for benefits to be paid to your account in taus of disability, unemployment, and death. Call Consumer Membership Services at 1-888-S27-6904 to we if your situation qualifies for a claim. You were assessed a past due fee of $29.00 on 08/1912005 because your minvoum payment was not received by the due date of 08/19/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. F-bumce Charges Plearera reverietidsfa i-jarJarst ixX-- i - nmr P. Grnrgr,deg ?J.?i ? ` mdro & l:? Ier laiAl( PURCHASES $706.39 .05425% 19.8091 $11.98 CASH 9.00 .05425% 19.9091 5.00 ANNUAL PERCENTAGE RATE applied this period PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 19 0747780020000247781 New Balance $747.79 Minimum Amount Due 5247.78 Payment Due Date September 19, 2005 Total enclosed f 1 -1 AccountNumben 4862-3623-2057-3515 Pt rep.rnrssrrasrllrsr.tad/ e,msilelumprrbe! suaerbhrrerb/ak-L 19.80% seen Apt 0 Cry S- ZIP Home Ph- Alterostc P6mm e &aauan. - #9023245608401514# MAIL ID NUMBER Capital One Bank MANDI MILLER P.O. Box 790216 70 LEBO RD St. Louis, MO 63179-0216 v CARLISLE PA 17013-9326 Pleasewiteyosv armssmt number omyour rh=k or money ordo madefeyahl to Captd OwBan4 and moil in the emeloudessw6pe, r t_ ?a 8 O ffi frese Pried. You Wit haw a mWmm W- pdod of 22 . MW diege M IIeW plldleMe, IoW gerJal PnMeeee rd new other de.rpaa N you y her told 'Nrar Bertea•, In arrardrra each[ IM Nportant rMtka la payments below, and In alms for k m be ere I by Your rrxt smtaoom e N rpedd trarbn. N sddkbn? there Is no q ce Period on_+n1' tfanrscdore Ir yea do ra pay to tote 'Nave b. Aeertdg gieaee prge. Traraecda a Wich ara not =d:=P=-..--T b kern dr =) trommodae Is processed to votr Account or 3) from, the first colander by %the eaent aip palod. Additionally, if you did rot pay tlr 'fisw BNece fromtla prevfotr yballing period N fie, [bete dupes continues to sine to balance und! the Thb than you my std o?thabalance is rce down wn If you pay the ache Nevv Ealares Ideated on der from of your stamnetc by the nett am"ne"' doahp rise, bur rid rum do w for the lmwA ks men. Ilrped lrurtca darpm sCp?plereg?? Terra yv Aaout. e aMNato the t Your account Issa??gqewp?? to a Mprue MsryesemYJrmm rotel pN?NCE G(A71BE of W.50 wlit bs hlPOaod. N mho toW kreares daps mtdkNp karre rem ap? gndon a psdode ram(N b bse dart 10.50. we vrW iWtreet [hot stttoux kern alto 10.50 nefrimm and tha dfforatca Wl bo add !uw ss?yner?t O} yar steers[. td. Tenp1-" Redu,t)w N FNree Orpe. We ro;e. do rI& m not stet any or ail finance derges for arty awn 2. Averag=S urnes lkWugbta Naw Rraheaml. a. Rra0 is aft eled V tie dilly balance of each sopnern of yar career[ (ape., rank sdvrob, Purchase, special transfer, and spode purchase) by der tfMy pedodo rate(N that has boon the baling p?pbd, - ? tlAito dthool end of a rotebY FOr each sepewt of yar asarr n tla del?r 6eMn of each read of .1 of 0. balling calculations to arrive at a? ton ?eah W sop we n ?n(w do total pibpadetho results Inn finance deep fa atxauet To Dot the daN W Wrcs for s+de soprtatt of yar wMSymke the upYWrq and any nedode: dWa4nd 11tH ha or credit.. to d, = con wchwppnI? aLlnet y adpd anyMlrew ote?t (inod f as 'Balance & RahnAMpP: «Io1 hint to . . 2110 sttbtrset cry unpaid Sneeos dupe kdtded N the balance of each aspnMt.) This gives is the daily Wance of each S"MOM Then, veer :rid LIP AN the doU balances for each -Were br the asp pnbd ad iv by the toW nae6ee of day N tiro h111NY period. TNS rives w to averafp daily balance of each seg., ,. Tha tan •Amuel Percentage Rate may appear a, 'APR' on the pram of INS sta se em. b. 11 tha cede P IPdme)I L Gino. LIBOR). C (CartiBcate of DePOSkI' a S (B1rlkrwd Pence) appears on tha fees of INS Inert. nstn to tha parbde r+asgl. 1M e Farm arid corempond ANNUAL PFACFMAOE MTES may very quarterly Income or decrease based on the stated hdlem, m found N TM Wag Schaaf pan the martin pnNarly daJosd to yam. Taw =-=be w o t . 1. d y of yar MIn by Your psdyode mumn>t adng c. If the code D (Pri-N (irtio. c180W or 6 (3- LIBOR Repriced Mondry) =m on the iron of your statannMt rum to ON ppea nts(>) IN ?padboddc rate. eel oorcese«edra AflNU/kl PBICEN{AGE AATi may tha wry y MY or melon Head iedcos, as found In TA. W+Y $~ .l.rarna( pus the math protouaiy dadased to you. Thew darhpa each emu Uw an to Srat day of YrsrrP P 0. A.---* of I" 0-111olt son Rabanad PrymMet paws. Your aecaan wN be weessed no mote them two of the tam listed here that eeau during any bYitnp =Undo, the tong of yew csetansr egreanam ves =the ddn to "ve or not to saes any fees ;;trace[ nbr retifleadon to Wthout w,evlnp ow add 10 awes. the.ame Of shelter eve at • Inter alms. 6. Your=f,*# M a mamberelrp fee 30 apPwwInc n M ton front is sta rta1nt wavM,s ya hew y to de avoid i mgt tine this ha e much a credited to to paying the fee or to m have tea uxedted to you it ya earool Yaw auxxttad. Dtaiq this paded, ya may eordnue to tr your atxent yyfdeat hatnp to pay the manbsrNrp res. To uneN your suxwtst, you n8s[ nstity tr by uNrp err Meaner gelatlens Dsperbnarrt ca' h k5 she eoWrrd, the and pay r'Na pebr to w Babnton red of wttya.y period. man iW tL N You Olsee Year Aeaeut. You con rogeat to dew yyaarr coned by odiep our Mtonrese Reladorr Uep.nmem. Ya meat destroy Yam credit card(s) and eceowt aee.m ehaeb, c/rcN al Pmtahedz d hlithp, and cease to your aecoap. If you w not cancel darts Your eutho via *t auparnWydN oUr I* to account. ArldtlarNly, Yotrr aeeouat will n« be dosed urml eau pay d amouds you ovw w Mtdudnp: any treraactlons yea haw aeNadzad, fine ce de,rpw, Past rive isw, ewrWet iw, Hoed paymam iwa, east advance bas eta aty e81ef 1em aooooaed to your eecotsn. Ya aro rospemias 1« Chase anouns weeder they appesf on your amoran a to lima yyeaou rogcear to clam tha aecesri or they an Marred sresequas to close on your account l'k? eau ? N chews appeadrg rf you areenzed a Pu+deme frorn a merNwr and ws roosiw the trorrecdM hen the midget aka your account has been do" ynr a-m was be roopantl, the amant of dr tlrrye rpl be added m y«r atxwr, ad yyowu w"i be taap«rae br Payttan. If thoro b a mMtostrap Tss for Your acoaatt, the fee veil continue m be tlwped, m ter amNK panNwd by law, tndl mho aecourt bins hl) bath Paid I. k! r dented above. 7. UNto Your Ma Clour card or account tarot be vend N txmraedm vdrh ary hterreet pambling t rradkns. S. raealee About Nlearanrr tlreak Oorrcenin. Who you pedals a deeck w paynwt, you aaladze w Nrhar to tea Nfemwion flan your drek m macho s ore-Wno oleenorde UW transfer hem vac bark accost or to proper the ppasyman m a duck tra socdon. When vro IM hfomwlae kern Y+ur dueck to make M elacdotrc find usrrbr, tratda rnsy bs teddedrewee tram your barc account as soon as de sane day re rooNw wuf awudd k 4 =uabn. "we ve yv dnek beck from BIWNO RICHM SUMMARY (N Caw Of Emoro Or OwaB«e About Your Hill) N you Chit yar 61tl b varenp, a N you need moro Inlomatbn M a veaart:don a 6Y, wale to u M a srtpaau Neat m oath/ra mpof this staween peaaW at tti addnsse Wafor on tha Ingrddm slewn . . hear form you nc bast =C!0 bys atw vre ran Y+u the first bill o which the epmblsm appwmd Ya uJrt pcparorolll wour nsQWermer Rdadar mertes, but daft so Wit not inane eZrVZiwmh hand mccoundmwmbWer,do,= asnount of ar ch a?tostlsuspected org r, o WSvkhWy vat of the tlerc b th arcor a I1 yea reed seas I You b do n, s how pay of the ham q, an utseme .ban. . You not haw as pay ary snout h gsa8on p. ruepaw ere Nv y--dh, fetal ya e amohposfad toPay y tha of Yam W7* e an -1 In garden 1Nifo vka your Qkaatlon, we cancel report year as dslrtquwu a u arty aclkn n CWKI tie amount you question i,t Special Rule for Credit Card Purchases If eau haw a pmbkrn with tha quetlly oil Pr+P+rty « =14i W you wkh • erode card and Y. ln /aNh b corced t o problerrr Wth mho meschent, amount due at thmay have the e pnparty or r mMOse. You haw this potactlM sty wkM rN Nrduasea palm vws mm ton x50.00 ardo der purchase wW made in your hums state or WWn 100 mMs of Your milling mWeem, Of we owe or operate If we malled you am for an-: the grdeswa .coweedprome of prrdele.) Ream menseb beerto ?ilptofA correspondence. t Dow not apply to aaww w row-credg cad accords i Dow rmf apply to busimea nomwaaic Card accounts privacy prumcdon: me our ed service nark of Capital rots reserved a 2003 OILOLBAK m your now tealares was zoo or a credit amount), row trarrsdion whitle Past mN your pudaoa a X= dr amdanity m do dolY purchase bearcw topetlw std dvfuip ton ran by the _d_ of ton dew N the turret tip cycb. To ealadsms ytxr t«o Mr?nu?d^a-arts, ys r awnto b Wes by the the Meador of ParaeL rna m a U U Inay b0?ap =d.W fl? actually & aM the Mwrn of b. If der code Z of N app%m on the inns of this statanem next to 'Balance re Applied To, we multiply tle krpsnrect Nabs: Pawwna you mail to w wN be credited to Y+ur aceaan as of ton fuWrW by y rooNw it proNdM (1) yea seem 1M Boman poNan of drs NxMwn and your deck h tits ereudosed rsmlmece Mveispa and 12) yea Wyw+m is rotxdwtl h err procstoMq urner fry 3 P•m. ET (1 noon Pte. Pisaw allow at Mart M (5) btsieess bye 7« postal tfalwry. Paynsrm rwdved by us a cry othar location «in arry otMr ton V cal os craaud m of ton day vve recelve [ham. Our hshem days are Mprday tlrwdr SMSOay, akdWtp holidays. Pleaw do not use stspim pope elks etc. won pprrseppaalp pur Pa yyMn yea seed u a c=y=` , authodz0 u to mako a aa-dme alserrere trmNr depl lran yur hank account for ton snout o? ton deck 4Ns aWadzaBan applew to aN deep recdwd duMp the wen it sad by someone else. If ws cannot process ton varals, Ya aupedn is 10 make 8 daps agetr m Your bank accent using the clack, a paper draft or other hem. Your account is temporarily suspended from oat future charges and cash advances due to its ACCOUNT STATUS FOR: past due status. I MANDI MILLER A good credit rating can help you get credit cards. a cell phone or even a job. • We can help restore your charging privileges: TEMPORARILY • Use our free Check by Phone service by calling 1-800-955-66oo. SUSPENDED • Call our friendly associates for payment options at the number above. • If you have online access, log on to your account and pay now at WWW.capitalone.com. • If you prefer, simply use the remittance coupon below. NAe1Yinjo `" ""r The purpose of this letter is to collect a debt. Any Information obtained will be used for that purpose. 0 2005 Capital One Services, Inc. Capltal One Is a federally registered service mark. AN rights reserved. 042-0605 Ca ; PLATINUM VISA ACCOUNT AUG 20 - SEP 19, 2005 4862-3623-2057-3515 Page 1 of 1 Account Summary Payments, Credits and Adjustments Previous Balance $747.78 Payment; Credits and Adjustments $.00 Transactions Transactions $29.00 Finance Charges $12,68 1 19 SEP PAST DUE FEE $29.00 New Balance $799,46 You were assessed a past due fee of $29.00 on 09/19/2005 because your minimum payment was not Minimum Amount Due $299,46 received by the due date of 09!19/2005. To avoid this fee in the future, we recommend that you Payment Due Nit October 19, 2005 allow at least 7 business days for your payment to reach Capital One. Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $,00 Atyourservice To all Customer RaIstions or to report a lost -Wen ma- 1-800-955-7070 For fret online account service and special aatomer affen, let an to www.npitalonamm Send Paymems to: Send inquiries to: Aft: Rernktn Processing Capital One Bank Capital One P.O. Boa 790216 P.O. Box 30295 St Louis, MO 63179-0216 SLC, UT 94130-0265 Important Account Information Twelve unsung heroes of college athlet5 are co for the honor of Capital One National Mascot of the Year - and you can help decide who winst Each week, the mascots go head-to-head in competition, but only one will win the coveted tide and $10,000 for their school. Go to espitalone.com where you can vote daily for favorite mascot - and don't forget to tune in to the tai One Bowl on ABC on Monday, Janu2ry2, 2006, to see who wins! co Finance Charges PluueM reoerreA&*;mfortont;afornrat?on rat Pmsl-asJ6 d db P >eh PURCHASES 6753.69 .05425% 19.60% SIL66 CASH 6.00 .05425% 19.90% $.00 ANNUAL PERCENTAGE RATE applied this period PLEASE RETURN PORTION BELOW WITH PAYMENT ?? °J'`-'1fe 0000000 0 4862362320573515 19 0789460020000289467 New Balance $789.46 Minimum Amount Due $289.46 Payment Due Date October 19,200S Total enclosed $ ? Account Number. 4862-3623-2057-351S Capital One Bank P.O. Box 790216 11111111 11111 11111 11 St. Louie, MO 63179-0216 'IIIIIII H1111"'111l lllllllinllll?lllllll'IIt 11II1lltlllllll Plrcrpnirf?resi!mgslErae-Harr-nmilrb,"ojrrhbar-Awbl -R.A Mk 19.80% Strut Apt4 City Scree ZIP Home Ph- Alt-w Phone Pm AAddem #9026345608401519# MAIL ID NUMBER MANDI MILLER 70 LEBO RD fARLISLE PA 17013-9326 ttIIIII I IIIItuuIIII I IIIIIIuuIImIIIIIII a ImIIIumt Plemewriteyowarmra-tmambamyowdacl:mmoney ordermadefaynbktoCphdOmAB land mail in themrdwedmwlOfe. aa? a? sis?il 8 O 0 ?i N r•- a snWnwm graze pedod of ese n row Drrcrso. row Dwmos whew, thew spooled Pxcheeea aM rtes odw dtalpa H you pay your tool 'Noes Balslar', In aocadnlca wish tlr nponrd Nods for peynwth below, and In time for It m be etedud by yar RM msenlelr doYrp des. Thee M ro peas period m cash advarces and q--cWW trstrfsra n add., "M N ro pram P? .on. w Y tnma9edan H you do roc Pay Ne w 'New b. re to as R- porW are a.--d Maros dwpe 1) horn the don of the varoadlen or tl fro n the dam the tnrencdon is proteard to ymr Acomet or 0) from the RrR rxtlwder day of iN cwteli GMn? period Additionally, biWhp b you period In hPay tN Rna'Newrs duWa ped oaWne, m awue ftarrl tN bagartce full. that Wur rhpoltl Y the uhpaltl Doleneo o geld In M. Yw means that yes mw b Wi owo M1rnm drrya, own If You P.y Ne andro Now Delarcs bdutW n No front of ymr Knownaa by the note ommem tloeMp date, but did riot m se fordo apprpoviuw motel urywd Mwhm drrpoe AaoourwL t c. ahNiw Fi w i CJtrp. Fan sadi ebiYnrpQspod t t W RMO= CKhRQE of 0. 160 be arhpoud If Ne aepmrd. Then at the end of to pwbd, we add w *& stsonerart, " take the total fbharlca Is mah_ iron hiss appRaatlon of your pedodc ra.W b loo titan O rma 60 r hhmw . ws warenc tlat w ft. bills ?0.60 mFdrn d the a dHerarhore vhN be irRbd m dhs pudtao t d d ehcorsr. o w not sswellsn y @11 rgnahc - charges the dtK mp edode,rase arty or r ell Mare wrpee for arhy pwn 2. Aveys . a. Rrrrea II NnO the r1Wy :harps la eeladatetl balance o} sect eepmont of yarr aacwn (s.p., call advanos, Pte, Redd trarheM, rd spaded purh by do con-p-&V deity periods .eW that Ica ben prerbuly disclosed n wu At the and of sash deydakq the bWAV pwlod, we apply dr des pwtada,ate for axle a•Ohhem war .eeetar to dr belams of each be mkg belanu of n h seer . a-Atrect ch day, adM snnyamnew a rod t ?eodeNa pinrege khdudee et IiLt roe war? vy u rid Inar o Res eclnraq my ryheld frwloe cha n to wiarhoe of each .) TNa pva u to day blum of each am. =%:, s tllbg sup a aM ddWv bdanc ? each n tN W4hp pedodN7NQs. pw, ea ma Areewlweepa averpsahrdally - of each -Orient. 3. CAPRI. .. TM term 'Ar"W Peeamage Rafe' may appear as 'APR' an to tram of ids atalemem. b. If the code P d ), L (9irr. LIBOR). C (Certificate of Da)ab), or S (Darhkrard Plnrl aplluw m the from o1 padede I" etaterrlerd next to she Pedode rwoW, to tat" and ?a?rp Af44fAL PERCORAOE RATE may wry quonary wh I rns nueaa a dseroaa basal n the eutotl kdw, a land In TAe Woe 9Vpt .ormay VI- the marpnpe Waudr dWmd m you. Thos WII be ailsedw . the Rm d.y of yar 6Rhhp padod cowmd byAypwAr pmloda .ulmhaht orvirhp c. 11 the As D IPrboe?F 11•ma jW W a •mo. 118011 ReprYatl NmWy) meow m the fton of yaw staimrom mtl to sr geisha mmisl sr sadodt rates and mmapal1he.NUAL PERCEIAeAOE TFS rev IT you art hafza! a pumhaas flan 0 nrrdhrht cad ws rmtae dr traasetbn fiorrt aro nrrdrn[ aha yar aooa K ho ben cased yaw acmnt .0 be M.Ported, sr amerrr of ills drrQe vp be added m your acmes, sM yyesw wN be nrporrblo fa Pgmerw. H these M a nwroaatvp fe for yar aomraw, dr fie wi wdroie m m dv d, ta 1N soar psmdttad by low, and the aomus belarrs fW been P+Id n hG a deRfled eheVe. 7.11skq Y" Ae.a.r.Yar caW or aecota caarol be used in rsrardipl with arty blmnm gwnWkv trerractbrr. S. M.G.. Abend Elsaborde drsk Oewrelm, Wh. yes to n P N= Yw wanake . cr eldrr ? slrsmrdo had Vwwfw hem yohr MNc W N Frames INpa Nnew a a drab traks hen A- we ktmmatlon ham yar oheelt m mks m n elortnhdc Md hurter, hatds may be wkddnwn from yorr bmk aaaam u son a to awns day we roc ive our PaN"m, oriel YOU caw cot roalw your crab ybock ham ymr Mandel kwdvdm BIWHO RIGHTS SUMMARY (n Card Of Create Or Chwederr Above Your 910 It yes *" Vow bR Is wrw a H =n;:1 mom nlamasm on a irrrettion p bell, om m a aprran shoe a eon a peotle et iM addroa for We 0 hear fzml yes ro arz 11Wt EO days a we em1 you tlr Rro hN m Welch tlr aner a sppured Yw con Call OV QMdMr R0 111110M Give a VAN 1 ?rar dphw• In n YA ""I oce" Weer, XI&W, , pw w dhr tolbhWV amocan ei t= "'m rd aeeant ntwnbsr, sr ddlar I d, and m wdwrllen N PaWNe. N Wr?? bd eve them h m woo; or If you need own nbnruisr4 a daedptlal of the elm you an unin abort. Yw do not have to pay my antwtt vll* hw an Inwstkadrlo It, but you am aW 1ad 1a pay d1s pots o1 yor hRf that am not In qumdwL we I= is yar q-den, we cer.m P. you a dAnglra a tZ my ae to collect the anew you gwsdan. d,t Special dkse For Credt C rd Purchase If you hsve a problwn WN sr h Sr m gln of prcphsrty a .. t sal yes ftMto coned whh a rodt cod and yes law tAed you ma problem W lh dr merchant, yy haw ty dl/d not fo pay sr this amaai due on the arhdees. You hove 1Na 'Sp moody rc1Nny of Ptddhsr pdu vas coon dun Wtlhn of 100 mIW d your maikgnrdaaddroain 011.1 r own or spent Ne rnarchartl, a if we mailed yes adverdwnam for she property a seMce, as purdnea ="nd r?snsnber a W wrlelan a butlwl of peche".) ryt at ooroaporhdrhu. t foes rot apply 1e assesses mmeradR e-d aeeeanls i Does rot apply to brrwehea Adf y"60 card accarnrs =OM fepports kriounssm plwcy plotecdal: aM ow Capital OnenWN Y`a C" y end seMco made 01 Capital ?taal OmM &== 1 49 reared a 2003 BAK rah••hR•e trr w be r =.-=m ueRtat daeleesdynofy'o• You.wN6 TheNqperiod ? Month, 1. Awaamsrd of Lots, Wmiai wed RaYwnad Pgowi Fos. Yaw aecorsn wR be assessed no mots thin two of tha Bros Rated lyre dm occur durbtp wry bwkq Wtlod tJrtdw tlhe tonne of yar wwamer alpaemrn, yes rusrvs sr cps to weiw a not to ahrsew ad ioa WtMR prior notlicadm to hrelhMq our pm to aeeo tlr acme a aknpar a rata. for 6. Wthoul Ash of IN! • rnerhhbereidp tae 0 m he from of e etaterorhnr. , Mw M 1N reetlta of dhae alalladona m ardw yellf perbde A1whca ehargs sect se00els. We add Ip the reeJn from each segmem to wdw at the total pa(ode Iktarica tlrrpe Tor yaw swan. To Res tM dWy belrhco for still oprterhR o yrr awry, ws take dho bopbrdrq bolerce for each aa- and addarhy rrw trwrsedar me artypehbde ikwhcs tlrrps aloaated . the pmwous day's b. br haw sprier. Ws tlhm sh6troet ashy peymara a erodts Posted s of that day thr m atloutod & m tlrt aspnant ThN phase w tM seperam daiybe atce shom of on account. your smwitrn I. W VI If your new bnMrhoe woe zero a • asdt arrrwr0, new pureluas sepA*h pas rot sMdbd m die a Reciel dNy dory bolrhae. We bdam ss tepethw dvldrhs?dr s by t dMrg the rWesn . 7 days froon the date We statentrn era mated to yes m avoid WYh1R 1M be or to have such I. e"IZ m yes 11 yes uncei yaur acoolwd. Dudrq this pedod, you may cw*m to tar caw acoewlt Wdrw hsldq to pay the mmhbeleldp me. 7o canal yaw accowrt, yes must -dfy u by c." our Cwwhrr ReMdan Dapato" M1'M% the and pay R ise) How prim m tN Ba rZ n lulland e1 (edrWnydeY pada4 Y- C If yHyaaYuu Clsae Yav Aeae.ad. Yw con .Wq to doe ORa""MMort.tYw row de troy yoreersedt make) rd acca n access checks, canal all Preaufteized billing, and caau rsiq caw aeowm. If you eb not uaxl preatt -u8 NRkg arnrlpamama, we yelp crrder rooso of a sharps yaw aralmizasm to roopen yarc eccowr. AddripWly, your aeeaan cap not ks dosed wmR Ysu ar,R .manta yes owe w narraesrr yes Nw audrdzad, Mrhm peat due heft, ovadMh feu, req%mW paylnam tea, call adyarhca iaa and arty Odhw lea aase=:x w aro rasperWEb for thou ,*.W lhay Tor m veld aemtan et tN tka you request to shoo tN aceouh[ a Nay aro kculratl ewsegcwn m rhr appsadrq m your ammt after wuy ht n Period Des m roMrq . a dally bed' tlhore may bo a astir wrlarlcs between kids Wadpd. cad Uhs arrlocrn of lkwc b. If the cods aMNappa= from of this ww-coo nrd O'Soi- Ram Applied To: we m AtIply the nnpdorrtwd Pia ? you map to w cash be cedtad m yaw axarn as o11M MRkrw day vw reed- il. PraNOW (1) yes erld 1M botrm potlm o11hb stwanem aM vow drek envelope and (?) caw peyman h redwd n aw woqukro crrmr by 3 p.m. Ep (l t trot P'f). Pbsa slow w bow 1ve (6) blwkrss tlaya for pow[el deRwryPaymsnta teedred by w at my ods?rar Ipeasan a ipnsagy otlrytwlomh lmmaryrttot be a ynodumd_ u of 1N yy rps osteiw arm. Our blrkrRS dayran Madsy srwyl SatwGy, exltdtq haidsys. secsun for Iha a mVneof srCMak ?Thle audrdzadon applrs tOai dreb ieaiwdeeld w a dreitW. you wMalze w l0 make a madrM NOC7ehk TnIr1N MMt troll volt Dwd[ w to make a drrps apsnw vow Wrd acoorrt trabq sr check, a paper dnh a osrr hm1. tN bRnp eyrie evn 11 ant by aatneorr da. It v1e carart Pocass iN trarr/w, you autlrdn CapitalQnea taraefsr In your wanee7. Your account is about to charge off as a bad debt. • We report an Rg rating to credit bureaus when an account charges off. • Lenders and employers nationwide can access credit bureau reports. • An R9 will limit our ability to offer you financial solutions. • You will still be responsible for repaying the debt. Good news - it's not too late. • Call 2-800-955-66oo for payment options. • Pay with our free Check by Phone service. • If you have online account access, log on to your account and pay now at www.capitalone.com. • If you prefer, simply use the remittance coupon below. The purpose of this letter is to onlect a debt Any Information obtained will be used for that purpose. 0 2004 Capital One Services, Inc. Capital One is a federally registered service mark. All rights reserved 045.0404 CA;,;? Account S Previous Balance $789.46 Payments, Credits and Adjustments 4.00 Transactions $29.00 Finance Charges $12.95 New Balance $831.41 Minimum Amount Due $831.41 Payment Due Date November 19, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 Atyourservice To all Customer Rehtrom a to report a lad -Wen m&- 1-$W-95S-7070 Forfree online amount se+im and aPacw autotrrrr even, log on to., w .apitalone.mm Send payments to: Send ingniria ter. Aft: Rernitana Pmensing Capital One Bank capital oft P.O. Box 790216 P.O. Box 70285 SL 14t1., MO 63179-0116 SLC, Ur 84130-0285 Important Account Information Twelve unsung heroes of college athled are competing for the honor of Capital One National Mascot of the Year - and you an help decide who wins! Each week, the mascots go had-to-head in eompt . on, but only one will win the coveted tide and $10,000 for their school. Co to apitalone.com where you an vote daily far yoty favorite mascot - and don't forget to tune into the Capital One Bowl on ABC on Monday, January 2, 2006, to see who wins! 1 PLATINUM VISA ACCOUNT 4862-3623-1057-3515 Payments, Credits and Adjustments SEP 20 - OCT 19, 2005 Page 1 of 1 Transactions 1 19 OCT PAST DUE FEE $29,00 You were assessed a past due fee of $29.00 on 10/19/2005 because your minimum payment was not received by the due date of 10119/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Flllanee Chatge$ Pkxeree revaiendejor imfoMant information zP =e P 1 161r Camrsea! r awn 1 ylrJh 1 * cab APR PURCHASES $795.70 .05425% 19.80% $12.95 CASH $.00 .05425% 19.80% $.00 ANNUAL PERCENTAGE RATE applied this period PLEASE RETURN PORTION BELOW WITH PAYMENT .0000000 0 4862362320573515 19 0831410020000831418 New Balance $831.41 Minimum Amount Due $831.41 Payment Due Date November 19, 2005 Total enclosed $ 1 Account Number. 4962-3623-2057-3515 19.80% Plc-p,urfa.X r"irnr.wl?ore,nrilrMyrr Art- .rMwo M-E;nk sus. Angie snr. dome Nunn Altan.n Ph.. FmsilAddrs 0 #9029345608401516# MAIL ID NUMBER Capital One Bank isms MANDI MILLER P.O. Box 790216 LLJrrIIr4dJtrIW ® 70 LEBO RD St. Louis, MO 63179-0216 a CARLISLE PA 17013-9326 m I4Ilnnllunlllnrllrlullnurltlurlltlluurlltlinitrl4l ° ItrtIIIt44Ilinit ttllttllt66u4I6ttIr6I6tI4till lunu111 Pkare twiteyow auoant nwabaan yore rhed or monry aria made fnynbk to 001tal One Bml and moil in the emrlored envelofe. r t_ add. the zbYr tran f tt? tam 8 1, a a 71 Awars A fWwnam filYpe. mirikmm 0 oscat period of t a. . tMSem Med. You tW Nw a wx ...s syp ..a.y weas;wtin dim • t Gawrod Nnp n b l ch add M now, b r 1 ra.w.....w, rv. w. , ft •M we the If you r Cm • motion PuW from r from • ? pe vAdwA sient new •Pedel Wrdwe• ~=dw , a e a ance ea Y a•W t redrrree c;; md, and a •a Y•M peymem? o has been closed, your a W re wwd, .'t ? • , Maw BaLlanco" ? ? t Ndap tWN 1Toerrl of Nat the code cmdts. i Am (I BW R « r d r . at the Charge .0 be added hsiae arrw 1/ he b. a d 0u nil e• whh tls Ynporunc Ytrmme blow, ahso Msrh s f o ta amemat o b A d b i I it pp rinq M nq at e latm r united finanea charge kdttl •d In 7M belerce subtrsa m i p y the fee wi omaiuo mr+rbond+4 fee for your wsv[ . d n or e GH H y y ant to ur ro Close tree. Throe fe ro ttraca Wried on uath adwrhoos iot y of each wpmnt.) This yws u to dolly balarm of each aA to dall balances for wM n T1 t d , m hs m dr swoon by new, tntfi dr eapll[ Iw boon M IWI r debred •bew add rfxxtsl trrh•lms. In atldirlma diem I. ro pram patr an any trareedlon If you do rod WV the tool 'New ' wgna . w y t4 , =4 teal eegaom fa dw pabd and didds W the Thi h . 7. =1 Voter Aeeard.Yeu Card or secaad common be i t a ro idi bards. b. Aesnip Fkhrae Chaps. Transactions width am net aLL9ect to • proo• Wood our assessed finance dhargo 11 s yvet W t e mrriror of days In the bON period. a dally balanc?e of each eurpuwt. 3. Amml erihhpe Roles (APRI. urnoct m v any tenn r p v ng trerhteeWrr. 8. HAW, Anent D.Wm a Chwk Co-Wen- When you konh the mu of the tweactlan or n from trs data oho trrreetkn Is processed to yar Account OF 31 from the .. Th. tamp 'Aural Pear bier Rau' my appear d 'MR' an 00 from of IN* stateroom. prow" • tact w Wyman, you audhd:e W WOW to urn Ydennadm from your trek on, .it. a ensiled firer Mader d•V m dw tom or bl" octal Additmrly, f ' b. If the code P Wrim). L (3-rno. U80R). C (CemRlute of S (B m Poi ) a rs an the hem of ) d electronic and tm iw from Ystr bads comas a te onad dr pa ss e Mxk trrreed,, M wo a If you Ad rot pay d'. Now friars rom rh proNaa inue to Soonm to d I f M d d ll C biw 2:t , or r ma ppea nts to oododc this natmwm rata m the periodic mo(s) . g tw ihfonnetim m Your trek to it. an daxmde N * W e n , ara nrpw u ont unpaid balance y ? balance dit drry a me ? , MKXW mayww nynuA ? Nwww Or dee mro•seE based Itand may ~Wwh fer ss aow the sa m ran vs Yar bark account day wo ? ? e w hr Trys you m eyBreal daphum from f k.AcKed an the you o y ry uPr an 4: Indlem s n M oods your chock beck from you cfid mrnom by dr meta summers closi dam, but ia ng d/toeW to you. pn`Mhr Journal. PIW dr marWh lY t da f ear t t Te d Y b t you pdrmJd Wosim roc do w for the I m lots made Unpaid twm crrges em added m the apppnhls aepnat of your ALcodt. y o y Your an o ha anpas w e rse hdCd CC by You pododa Warmness ending Mn BI W NO AIGWS SUMW?RY t a. aYtaree Flir- Chrpe. ra wdh bFprq period shit oi t i Ms mmda Jame ry, April July and October. In all= or 0 (3-mo F (i 4"o If the code D (Piro) lire Cass of Faster of Ouwdora About You MD or U you n II you lhodd Van bi vromt more M rssra u rrgs, a rrh num yar accost leayar? m ! tool RNANCE CNAAOf of 10.60 v tl fro 6poad If the P m . . c. , USOR Repriced kanddy) apps?m M to tram of You •riodG Hew t t riodic mMl•) dr n the * * , intarnatlon an a uan m u me aon a boll wdta an a sgsaa drat w loan w peablm al to ltlMaw its your eatlon tatty finarr• tarps mrlfoq hen dr wo pedodie nms(s1 b Imss dw+ i0 60, tw wlp rLemet drt alarmm pe no o o and ?orras?mh?ru? AIWAL PfRC A IE AATP9 may G I polde• elrwi an dr front of N• smemem. We nmrt Names from the 10.60 minimum and the differahm will be wryme vehly and may Inemeee or deeroaw haead anthe 0 J. t g $6 A I d i TM W d i how from you no later than BD bsy after we wan you the rohlam a amt bit an Welch the error a eared You can blvd to the purchase, aeprhas m ynenr axwt. Wa rasarw the e doadon Yh FYwwe Onr e r P d T a ." oa n . stated n ian, n P - the margin Pm-Aaudv disclosed to you. Than drrpam p pp . up ar Cu mans Rdetlar mmWr, but dakq so Wp not rery p . a p A t dim m not • oom any or sit Mrwe Wryn for any piwn roll be eifecpw an the ter day at you thong PMod t c =no wnr dyne kh your oats, dw W - fella.. Mooravdon Your wee std •eewm reamer that dasar bpMhp QQsscod 2. Avwrale Desy Wow 1 Raw Ardhsaal. d d B h man ea a 4. Aseaasart of Lee, Owrlrit ad Returned Myers Few. sed M man than Mo m the fan ot vA b asse Y , dw area amount of tlw auapacad sooner, • dessriptlm of ad an nplwtan of YY your bdiaw tare Is If PmsslHs plyMtp tr e y a. Rownce durgl Is ulWatld by mJ our srrmsrc (s axon h w b l nc of wt of ou acom e s Under the Hoed here that occur during any lolling period , , an are: a if you road arm odNrhoutlon, • dosedptlan of tilt, p a a e eac y admno, patlwss, spatial taster, and yscief ptlcass) . tame at you outmear agreement, we rwne tr rpm to to ham you are thus abam. you do rot Nw to pay arty by the aorr?hg daily periodic renew that has neon previously disrJaWed to you At dies and of each day dWrm Ave wor w to seems wry fro Wdnud odor notification io WNam valvoq our right to sass the woe a dollar aroma In whin we as Nvsat h, Ms you --M to pay too pens of you btC tint are rot k tl I d mm for tow billet. omlod, vat apply tr f f d o .- 0 at a lala tow. If s mwh6lyddp fee Yew Assen 6 n Qal aa wr hweM m yctr Qae on, wo Cannot m bodn you as de6nphmm a eke any aedm m ceHact he aepnwt o your souunt to o w o : = w wOmser. Than a the and of to , ws odd tip t . appears an to from of fins statement. you have 30 amass veto pueNm. tlr oasuW m tlww dam,. ufoietorr m ants n •df the ri d d s W fi fi i days from the dam ties stawnrrt wrote ndled to you to avoid ayin des fee a to how such fee rndmd to YOU t S ecial Ruin For Credit Gm Purchases i wry/ s Is h npw . s up on e wtu ps realm from mach eopnan to arhm at the std periodic p g if you Gamin your account. Dump *d• period, You may p . scomos ther" for Voter sautes. To got the d* banana co draw to ems your account WODUt having m P•Y aka If you haw a problem with the quality of property or for each segment of your account, we Lie llr Myrdhihp balance fa each sepws and add ranayy new traheaakew t d fi l l d merMemtdp W. To Oened your aeoant, you nun notfy us by as" our Cuoww =WMWM Dapamem ur Now BWrwe' In tr (excluding to and a WenAus tM your purchased wM a Gredi Cad aM you Nw tied in good fawn to umeet the problem W th tin r pro ar and ant p nance dwrys tu e em an aa shy daysbolrhu fa tat[ w ws We mftion en act Y yo P member MiP fn) Pdes m 1N ad Of ell tdmydsV Woad. m ric ant, you may how to dyer not to pay the remaining amass due an tin a sn a sarfM You haw fhh w lp . Mo •txatod paymmsa a credos poauad w of a thrt day Mort dd bi 0. R yea Cie. yw Aeaand. You can vegan to tow m b % Customer Rdetorr p p y . . pro ucyom sty whin tr purdo?aa p1u was mom tun y ros to that segment. TN. giros W t ha separate Nowewr It You wM the for each mogment of yo r rxotrv y ck v ow yyoaut •uou = men. You must destroy Your cedt urd(1) and 160.00 end ffr purdwe was mall In your home state or Wtlin 100 alas ef oumalk address fif wa own a , . oa sutemat in M (« Now Ilatan:s dhowh an Votr p .cant auesa dhsde, cnol •H prswNrd:ed bWkq, y p . Operate dw merchant. a if we mnled you to od t If your row bdahu was tae to oro6t smaw0, caw heroetkna which post to tarts purewn or special and sew uiq yar imco m. It you daze anal pmrAh bbd bolkhp ananpe ems, we woariden for to propolry a serview at purchases advardsomarot am alysrod mpaNsw of amass or l? of prdaw.) Putlrs 1 aaymfsm am not died to to dopy bolmmm. We d l h ddi N h il b rscdpr Of a sharp your authorization to reopen your Add0orul ou Account will not be closes cco n plow rown6sr to sign all atrespadwhCa. a y ng t at t uu y a olate at sweeps ddefid d once sum the number by together el y, y a u t you Pay A amounts you e d l dit r f d D cmkd m yo r total d is ys in amam Wig Code. To tho gea past a macho s you have ms oUed, twee CN tr y o oauutosr rorrere acawr r Car oes ON app t Mare Maps, mad yew a min, daily balrroe by to d•Ny eats and Uw ember of days M des Wig due foss, owdinet fast, moved paytwn fees, cash edwnes fro and any Whor test assessed to you ther arw ts wh sibl f d Y z Doss na apply to bwmduss awassir cad octants W Dam m mundirp an • dally beds, dam may be s Alan valrra between this tdalmbn and the emaas of on m Am respon e or u e aoutrt. rosy appear an your stamen at to tom you request to ?Yi_, One appwts Imamatbn pdnry Protection; w err at v b k ? 0 Mac=o==ft ed. b. If the from at this statement ' tow tin aeearn a ahoy, am oru od auaropam to your ropier to doss the account. This may mmh In w v e s s • p11. C+PkN Orsd Is s federally p?tped serNve amok of Capital Coryaadon, All dyma rwervd ° 2003 mho to !!!= Rau To, we = the dwrpst a hog an Vote account aura Veto hew 1LOLBAK 0 at this statement aci your task Yhpatrn Nstlse: Payments you mail to us yrifi 41 cldtd to your account as of VW Dtrkhsss day we modes h provided (1) you wM the bourn WRNh of in tin hclosmil emtwre envdepe and ill your iwyrdham to h our coceakhm caner by 3 p.m. Er (f 2 no Pan. Pass Wfow, n Nan in (S) business days fa posel Paymmfe received by us at any nether location or Inn any a" bat rmV nn bs emM/d me of to day we roedw Own. Our bmkwss days am Monday trough Svwdsy. sxcMdrN Ys. Row tlo not ass ataplss PsWr dlpa, ate. nhw phsparphp your psyman W1wn yw sari ue s trck(t) yw A~n W m nuke a on?tkes efeetmmc trawler debit ham Your brit auxotnt ter giro amesm o; who drOk Tina autleodzatarf apprw L !p dwelt rsdwd Atdrg 1M Dttrq t>YcN awn It sent by man*" Was. If we comet grocer /M woofer. you raze us to make 0 dharp against your bank account uekg the dhstib a paper draft or otter Rem. 027 Access your accountonline... Register today at www.capitalone.com. With Capital One° online account servicing, getting account information and making payments is easy. Check out just a few of the things you can do: Pay your bill online - Checkyour balance and available credit - ; View your statement Plus, take advantage of other special offers developed especially for you! eaviftarOw avluts to pour wa&t7- see reverse for details > C-1pi PLATINUM VISA ACCOUNT 4862-3623-2057-3515 Account S Previous Balance $831.41 Payments, Credits and Adjustments $.00 Transactions $29.00 Finance Charges $14.10 New Balance $87451 Minimum Amount Due $67451 Payment Due Date December 19, 2005 Total Credit Line $500 Total Available Credit $.00 Credit Line for Cash $500 Available Credit for Cash $.00 At your service To all CuumerRad ft or to re port a ledorakin-,L 1-800-955-7070 For free online sooount service and special customer offer, log on to. www.oapioslone.com Send paymette W. Send ingiurin to. Attn: Remitetnae Pro-!.g Capital0-Itak Capitol One P.O. Box 790216 P.O. Boa 3028S St. Louis, MO 63179-0216 SLC, UT 84130-0285 027-0402 OCT 20 - NOV 19, 2005 Page 1 of 1 Payments, Credits and Adjustments Tru inactions 1 19 NOV PAST DUE FEE $29.00 Take control and payyour Capital One credit card bill online for free. Eliminate the hassle of writing check, finding stamps and sealing envelopes. Everything you need to access, review and pay your bill is available online. Our Web site offers you a convenient, simple and secure way to manage your account Visit www.capitalone.com and register your account to start amplifying your life today. As a valued Capital One customer, you are eligible to receive a free Year-End Summary for this specific account that recaps your 2005 [barge, provided your account is in good standing and you have made transactions during the calendar year. Please call 1-877-794-4487 before December 31, 2005, to reserve your copy for this account. We will begin processing orders in January 2006. You were assessed a pant due fee of $29.00 on 11/1912005 because your minimum payment was not received by the due date of 11/19/2005. To avoid this fee in the future, we recommend that you allow at least 7 business days for your payment to reach Capital One. Finance Charges Pharetee reveae side for important information Bd..& P-W-1-1 Reff q?kwa, rd, APR PURCHASES 883811 .05425% 19.1m 814.10 CASH 8.00 .0542S% 19.809E 8.00 ANNUAL PERCENTAGE RATE applied this period 19.80% PLEASE RETURN PORTION BELOW WITH PAYMENT 0000000 0 4862362320573515 19 0874510020000874518 N,e P..f WWI &J,- --dAmosaaAd- awr M- .ru.A-k New Balance $874.51 Minimum Amount Due $874.51 Street Apt e Payment Due Due December 19, 2005 City Sao, ZIP Total enclosed $ Hom.Phm. Alvsaae Ptaa. AccountNumbeo 4862-3623-2057-3515 a BmulAddr- #9032445608401519# MAIL ID NUMBER Capital One Bank MANDI MILLER r P.O. Box 790216 idulnllultlsullel 0 70 LEBO RD 1 St. Louis, MO 63179-0216 CARLISLE PA 17013-9326 itllnniluu??lnslltjuiluuslt?ut?jtlluuej?sljulnlsl ? Phan v riteyowaamnt nambo on ymff cW or money order made payable to Capitd Ow Bank and =it in Tire a Jwtd,mrelope. Send us your e-mail address so we can better serve you. Even if you've already sent us your e-mail address, please fill out the form and return it with your payment. We want to make sure our records are up to date. E ??? Please print dearly In block or blue ink Ywroddressshould Inchrde an'C"sign and mmrormnto)n aryb)ankspaces. A'.'shou/d haw hd own space. Name: Account #: Your privacy is protected at Capital One. You can feel secure knowing your e-mail address will never be sold or distributed without your consent. For more information about our privacy policy, please visit http://www.capitalone.com/parent/legal/priyacy.shtmf. WW2 Capital One Services. Inc. Capital One is a ledardy registered service mark Ali rights reserved. r ws? t? L? naa>• aaaa?ls t 8 0 N N QA bit ?a M =.atlrimum teem Pedw o1 rhahraa p6pqryma an row purlwr, new now W now, vow?tanl? 1 BWnm I n rCMd ipsdY trorAera, kt ado e no w ary transaction If you do not pay the total b. Aeerui,g Five- Clung. Tear eactione wtid, tsni tlr :X LparI* rae6on err -med t) twm traaacdm a Processed to gar Meant or Sort mice car day of the arrant MFinp ribfrom s if you dd not pay to 'New Daerm bMv pedod in all, Shane chergos cordiKro undl y ilia mmeeane dot You My eW win enarba ce you pay the adre New Ddar+ I.', , an your rrstrnmsnt by der rota ratan bW doakq rot do r for d4. pmhwlau mart. Unpaid ors added W der aslFrwt of your t c. Mnirrran ft. For each baling Your account a sgott to a Imam Ergo, iaal flNV1CE 4fAROE of 90.60 will be total Koonce 6 horn the perloae mt w Ill Nan den 60, we arrant from de ?O.saoama?Ywir and to d Telmpaay Rtl n h FlnrasaKwrya. Wa td. 49PC tosnoootdmesses any ohrw.=se aM finance charges 2. avW?we peO e c harcalalm balance Of each up w of Vote by the oarayahdry daSy, pala dc raraW W-4- Y dadoaad to You. At tM and of tlhs kiinq routed. was apply w? MOntat d gar aeoeut ro tlr der , was add W appear an 1M front of t,N awemem, Voss !sew 30 amour Ya+ gmrestlan. ft mile Then . ft, Period and role in dho as daily Wf r each d ula ssea to ad mien frorot each sag it arrive e10it to W Ames dwW lur your account. To list der for each segment of your account, we Fob balance for each ? t row row deye sets or Mat . Wa ? ttoo tlesQnar?This row u separate for each magnet of Your mearK. Fhovpsver, New Balance dorm an yaw predas tr me row b filch was zoo your • the a,retlorma hNirlh poet to gar pm+nurs or a below, natemem roe mark subtract any u Forces of each aaarm w Period .9 Than an[ lot 1h number of hyr not awrpe dally t h9p 1) 3.-=V brain the awrage daily balance tar the Vot+ ace ed by the statement, wo take ft if you ¦ EE MY now of pnent each day, Add e acch wa •? y a o p ode H appears on **Area arm 0 twomm t N1Na account to am 'Balance Rate -Applied TO, we also b, h I and aaa . e d Searle dune bw load n t The gds us to daily balance of each mOT to be ct t add all the daily balances fa each mermm? the tow h T w eded ¢ w auNa is kYAnp C TNa t iled in K aes IAPRI. S. Not!" // !w aksadV bean a ournrae fiarrh a ¦ cad or aeemao carnet be any Internet o-d*v Cheek conversion. Wharf you a date the a. Th. term 'AutW t+arearoaga Rni may appear as PnVA& a check as peymart, You &Lane&* us elder to ) frdn the APR' an the learn of the u se kdormadan flan your n,aclt to raske a ore-tine Addlt)aaeY, b. If the code P (Prime), L (3-mo. UDOR), C (Ceniacaro of seeeerie fund trwWor from your bank oecoutt or to Previous Depodt), or S tBwkcad Prins) appears on the front of th W d s di p,emes de pe n a neck trrm-don When wo ow cloak to make an electronic use informed- ffrom to 00" to fib Y id I c rate , e no o e 0166 "Iffnern next to the Perio aro ANNUAL pElif?liYAO RATES rate v ntrawn flan your bank Ssmda amV M wlri furl tratrtsr . pa n 9104., even if s y wry ?resy frareses a doaaae based ma F Str f h TM W f , nt r moan es the name deg wnt roodw Wv amou wi ow cheek bock ham ? arhd will rot temivs de front of see, but rid aa ood J the twea idCM, a an you. Joues4 Plus to maron psNpYr dhoclaed to W PeY . War fiwdM krdoaU ue .he mes A,nrout. de Star dey of yaw Thos?ygoe viS W an NSiq pwbd oowrod by V our aw Periodic atatanmt erring WNO RIGHTS SUMMARY riod that N the main Jaumry, Apd, .kiyy and October. ll5014 a O (awe F (lit e h D IP N If i f (a, Cue Of Firom Or Orrrtiore About Your Dag arp u reed more If You dirk your "- o rrinkmrn aaod H the . h . m a , t e nt c. LIBOR Repdoed Mond" appears on 1M hen of your d , hbrma9m or a a kale wAa to u m a =- d- oaaEla at the add- e d n oon den 01 your bu fl t ose rata surmnerK next so the aedode rateW Ile pe ahirrp ANNUAL tr61CB)?ADE AATF9 rimy Kd t sapsrste e M s H p MW sees slwvm on 4e front of this statement. We must sec a naua wil be ? wry Y ad my kwmer or decrease based m the M lard In The VW SnMf Journat PAN awed Ndoes how fees You no NIK than 80 d" Ys a1w we wt Yw the IM bill Orvhkh the ens of present aapeated. You can K. bMervs the , the mink. pmAo dy dscloesd to Y= = adona monber, but doing r vdS not for sew pivan wM W sfeedw an the Lst by of -; ,=- Your lean, rive the 11410 q =.X dean and amour nmbr the sl. month. 4. Ass rrrt of Lets 0,~ and AWarW Przrw,t Fw. , amwt of to surapmtmd error, a desedptlon W to error e daily You account will be assessed to mom than two ail tla feu and an nplaatlah, If Caries, ofvJmy Woo baSow them is ¢¢ ?eashh dN pu6ss) Pled hue tat occur d air g any biq pod" Under to teem of gar customer areanem, we reserve Ma doh[ to an area: err 1116 reed man ihlonmatlon, • description of the hem Verb are ,rrsure about. You do not Nw to pay cry t mss bent waive a not to aeseas arty N==n Sertian to of dmWr l ri ht t M k but you attamsK N wNa we ors Irwudpefnp it, aro atlas ob kMd w PeY the CMS of gar bM tMt aro rot sh day duke rote to ewfi q our g o mow wa v W n e Ntsr flee. M grsagau. we a?yN Your qutrdam we Carrot h l 8 k of aech 6. Your A..-& Of. ma n .,$* ilea e e ary sa on a ea xt raped yOub n dNnguent a ta w K ydr this metered was eared ts Wu to days firm the d tie 0 odd I avoid Pmykq the a or to hew such it erodted m yw i,t Spatial Rune For Credit Gd Fatlasss to aede if ou unod Your r amass. DwhV this Pend. You may an " rh?ea dally WIIt having to pay the ass your a account bo or H You law a prebem vdih to quality of propany b gi he ,e alprwrq alams tnh l V an mem hi manbettlip tea. To raneM Your r account, You must calling our Cstenar RW#d" Department notif us b use an o Nn you w1N a modt use and you h a m d k n th robl m with ft h ri r the pmNar trset a y y and pay your New Balwa In toil (aWCudrg the y pedoLL and Nei to ribs of tw dor ma b@ .w t ow t a t h oa e p e mardhart, You easy how the tight not to pay the rrndning n !ill t N Y hav d ry od ot roe A u n 1. p CI = dire «aa H Yaw CNaeY- Ai You u ash r 8 o pntPe OF oa re. ou e ue an amount mN Sa Ypurya?es pbs Yqe awe Non alance daSy b A dWilanr . Gae Yet atraham by g pprr was mash in Yaw home Rae a 960.00 and to d H you paid Ire our ,datroy Your asst You e o 6 01 was own or VON M11114 Of Yar t a ent a kd (or fl eck d Acc unt access tseb, ereN 08 Pmauaedzed 1dMNq, acmes acoss checks,' open h It we MAW you or It we MAW you the apnea to aerelam an0, now Special and Cease Yna aemhra. you h r,a uraxt pronrhedzed bPoirq amnp '"' Ns rM CaWhr M 3 6 Srhr pe inmp .pplka wW w R amw th Ra sa sa balarhm t t an eW d atuMan , ss a -"parent for to gopMy? Q esMOOa roe Pur r ro eovarod wge,dau of eraser err bml/m of puWr.) porches rlpheo am not added to to daily balances. we seriph of a large Your authorization 10 mops gar Pleas mmo bee to elan all cone'.. ",co. cala4te the awrsga ca?ryy??Warm by Wring a• der daily bolaroes ro0edher old dadrq to nun by the number of armaas. AddtbWlY, Your attars wN not M drM user you pay as amounts you ova sea ecitlng: arty t Does sot JOAN m aenaare! m cm& eard aceoW. the doge In Na anent big ryco. To calculus Yrr tae ukaroe aar0o. mltlply? Your awrps stagy balance by the . = M Ilanaactiore you have aWadzad, fksnoe 6rges, Pest des fe", ow,"t I- mba ed PaYmaa ins, cash z Obaa rot up0/y to buabmss AN--W cord xcoarra dWy Cathode n y der monber of do" in the balling two ma be a m ror dn a dail basis d d D adwno@ Nos aM cry aMr fees assessed to your You am mspwWM. for Mmes amends wiather accarn y g on De o ue a y , SWK wdaee between this ralo lWah and the own of tl a s . they appear an vow account at fie Mmeya+h rsgrm Wt to case the acco re or the am earrred ausao9ubobm a I at one wtrw.?a information PdvaCy PFOWCdM M our www.caphdore.com. wgs emr y asmesae M1horu:0 b. I1 tW Dods Z or N appesrt m de from of this swanem y your mutest to don the account. This my msh In rtamd service mark of Capital C40W One Is a federally reo? All R WNW CAtporelian AM ft "s weaved 0 2003 naa to '8alanmor Rom Applied To: vm mmhlply rte - .1 each -_ - - nnapes appaaNhp an gat arrant attar you hew ced t aocav,• to W dosed a Ito ra?osr,a c/ QOW One OiLOLBAK MportrK ae0es: Pa)enarm you In1W ts u war W CradaO ts yea a000uit as of to burakmna by was naive It, provided (1) you and tM bottom Potion of this emtrnent rd yaw clink N the ermrlused raninrtce envelope and (2! Yaw pnymatt a rsplved h ,a+ Carter by 3 Paul. ET (12 nosh Pr). Plenm aStbw at Nut Sve 16) busker drys for paW damwrY Payment halved by us K airy erne loeatlan a In airy othw lam may rte Bea eledteA n d 1M by ws naive tMln. Om bskaw data an MaWY MrakOt SKUdaY, eoskdrq aaFaaYs. Pena ao sea use .upln paper WCs sec. elan PnPadq )cur P?? 1bMtrh you mwd us m nackW y'w mu8hodn ua 1o males m ahrWnte eNelraie vrrM hNt ltan Yaw brit ,moon Nr Ma mnhoux of Me Hack 4Na atrtlad:aMan aPpM 1st ntnived duhq 1M +diq t:Yde .wn n cam by Oanaams d4.. n we cmmgt )xmees tM lrwrer, you autlsd:. us m make a Erg. agdrat your Wok aooourt u.kq the deck, a Paper Mfi a Oder ran. VERIFICATION The undersigned does hereby verify subject to the penalties of 18 Pa.C.S. Section 4904 relating to unworn falsification to authorities, he is an attorney for the Plaintiff herein; makes this Verification based upon the facts as supplied to him by the Plaintiff and/or its agents and because the Plaintiff is outside the jurisdiction of the court and the Plaintiff's Verification cannot be obtained within the time allowed for filing of this Amended Complaint, and that the facts set forth in the foregoing Amended Complaint are true and correct to the best of his knowledge, information and belief. Patrick Thomas Woodman, Esquire PA l.D.#34507 Weltman, Weinberg & Reis Co., L.P.A. 1400 Koppers Bldg. 436 Seventh Avenue Pittsburgh, PA 15219 (412) 434-7955 WWR#6143806 CERTIFICATE OF SERVICE A true and correct copy of Plaintiff's Amended Complaint has been served by U.S. Mail, on the o. u day of Orr*tAkf , 200 & upon the following: Grace D'Alo, Esquire MidPenn Legal Services 401 East Louther Street Carlisle, PA 17013 CERTIFICATE OF SERVICE A true and correct copy of Plaintiff's Amended Complaint has been served by U.S. Mail, on the Font day of C>. +f , 200 & upon the following: Grace D'Alo, Esquire MidPenn Legal Services 401 East Louther Street Carlisle, PA 17013 r`'? i [?? N r't ?? ^? i. .,? _. ?,?, . _. i . ,, y C.,?` '? ,?., C.g't