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HomeMy WebLinkAbout09-8063IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA PRESBYTERIAN SENIOR LIVING d/b/a GREEN RIDGE VILLAGE, Plaintiff, V. No. 0? -8CYC7 (2,L LISA STARR, Defendant CIVIL ACTION - EQUITY NOTICE TO DEFEND Pursuant to PA RCP No. 1018.1 YOU HAVE BEEN SUED IN COURT. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this complaint and notice are served, by entering a written appearance personally or by attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and a judgment may be entered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW. THIS OFFICE CAN PROVIDE YOU WITH INFORMATION ABOUT HIRING A LAWYER. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCED FEE OR NO FEE. Lawyer Referral Services Cumberland County Bar Association 32 South Bedford Street Carlisle, PA 17013 Telephone: (717) 249-3166 (800) 990-9108 CRIG!t1ol."AL EN LA CORTE DE ALEGATOS COMiJN DEL CONDADO DE CUMBERLAND, PENNSYLVANIA PRESBYTERIAN SENIOR LIVING d/b/a GREEN RIDGE VILLAGE, Plaintiff, V. No. LISA STARR, Defendant CIVIL ACTION - EQUITY AVISO PARA DEFENDER Conforme a PA RCP Num. 1018.1 USTED HA SIDO DEMANDADO/A EN CORTE. Si usted desea defenderse de las demandas que se presentan mas adelante en las siguientes paginas, debe tomar accion dentro de los proximos veiente (20) dias despues de la notificacion de esta Demanda y Aviso radicando personalmente o por medio de un abogado una comparecencia escrita y radicando en la Corte por escrito sus defensas de, y objeccionee a, las demandas presentadas aqui en contra suya. Se le advierte de que si usted falla de tomar accion como se describe anteriormente, el caso puede proceder sin usted y un fallo por cualquier suma de dinero reclamada en la demanda o cualquier otra reclamacion o remedio solicitado por el demandante puede ser dictado en contra suya por la Corte sin mas aviso adicional. Usted pued perder dinero o propiedad u otros derechos importantes para usted. USTED DEBE LLEVAR ESTE DOCUMENTO A SU ABOGADO INMEDIATAMENTE. SI USTED NO TIENE UN ABOGADO, LLAME O VAYA A LA SIGUIENTE OFICINA. ESTA OFICINA PUEDE PROVEERLE INFORMACION A CERCA DE COMO CONSEGUIR UN ABOGADO. SI USTED NO PUEDE PAGAR POR LOS SERVICIOS DE UN ABOGADO, ES POSIBLE QUE ESTA OFICINA LE PUEDA PROVEER INFORMACION SOBRE AGENCIAS QUE OFREZCAN SERVICIOS LEGALES SIN CARGO O BAJO COSTO A PERSONAS QUE CUALIFICAN. Lawyer Referral Services Cumberland County Bar Association 32 South Bedford Street Carlisle, PA 17013 Telefono: (717) 249-3166 (800) 990-9108 IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA PRESBYTERIAN SENIOR LIVING d/b/a GREEN RIDGE VILLAGE, Plaintiff, V. No. d _ ?? 3 Curt l ??• LISA STARR, Defendant CIVIL ACTION - EQUITY COMPLAINT AND NOW, COMES, Plaintiff, Presbyterian Senior Living d/ b/ a Green Ridge Village ("Plaintiff"), by and through its attorneys, SCHUTJER BOGAR LLC, and files the within Complaint against Defendant, Lisa Starr ("Defendant"), and in support thereof, provides as follows: 1. Plaintiff, a corporation licensed to do business in the Commonwealth of Pennsylvania, is a residential and skilled nursing care provider with its principal offices located at 210 Big Spring Road, Newville, Pennsylvania 17241. 2. Defendant is an adult individual who currently resides at 308 Middle Road, Newville, Pennsylvania 17241. 3. On or about February 27, 2006, Defendant made application on behalf of her mother, Margaret Gaylor ("Ms. Gaylor"), for admission to Plaintiff's skilled nursing facility. 4. At the time of Ms. Gaylor's admission to Plaintiff's facility, Plaintiff and Defendant entered into a written Long Term Care Admission Agreement ("Agreement"), pursuant to which Plaintiff agreed to provide Ms. Gaylor with skilled nursing care and services in return for Defendant's promise to pay a specific monetary fee from her mother's assets, the assignment to Plaintiff of her mother's right to apply for and obtain Medical Assistance benefits in the event that she became insolvent ("Assignment Clause"), and, in furtherance of that assignment, agreed to "cooperate fully with the Health Center and any third party payer to secure payment," and to "pursue MA [Medical Assistance] coverage." A true and correct copy of the Agreement is attached hereto as Exhibit "A." 5. After Mrs. Gaylor became a resident of Plaintiff's skilled nursing facility, she apparently became insolvent. 6. Pursuant to Plaintiff's efforts, which included previously suing Defendant to compel her to cooperate in the Medical Assistance qualification process, Ms. Gaylor was eventually qualified for Medical Assistance benefits. 7. On or about June 12, 2009, Defendant was contacted by the Commonwealth of Pennsylvania Department of Public Welfare, Cumberland County Assistance Office ("CAO"), and asked to provide information regarding Ms. Gaylor's finances to ensure her continued eligibility for Medical Assistance benefits. A true and correct copy of the CAO's June 12, 2009 letter to Defendant is attached hereto as Exhibit „B 8. Defendant failed to provide the required information, resulting in the CAO's October 22, 2009 discontinuance of Ms. Gaylor's Medical Assistance benefits. A 2 true and correct copy of the CAO's Notice of Discontinuance is attached hereto as Exhibit "C." 9. Plaintiff has filed an appeal of this denial. However, if Defendant fails to take the steps necessary to ensure her mother's continued eligibility for Medical Assistance benefits, the recertification will fail and Plaintiff will be precluded from receiving the Medical Assistance benefits that have been contractually assigned to it. COUNTI BREACH OF CONTRACT/ SPECIFIC PERFORMANCE 10. The allegations contained in Paragraphs 1 through 9 are incorporated herein by reference as if fully set forth at length. 11. Defendant breached her Agreement with Plaintiff by failing to act in accordance with the terms of the same, as she has refused to cooperate in securing Medical Assistance benefits for her mother. By doing so, Defendant has interfered with Plaintiff's right to receive Medical benefits that have been contractually assigned to it. 12. The law is clear that an "assignee stands in the shoes of the assignor and assumes the rights of the assignor." Horbal v. Moxham Nat'l Bank, 697 A.2d 577 (Pa. 1997). 13. As Defendant failed to cooperate in qualifying Mrs. Gaylor for Medicaid benefits, Plaintiff is precluded from exercising its rights under the Assignment Clause. 14. Upon information and belief, at all times material hereto, Mrs. Gaylor has been financially unable to fully compensate Plaintiff for the services that it has rendered 3 and continues to render to her in accordance with the terms and conditions of the Agreement. 15. Defendant's breach of her Agreement with Plaintiff has irreparably harmed Plaintiff. 16. Only a decree of specific performance will adequately protect the interests of Plaintiff and provide it with the benefits and/or protections promised under the Agreement. WHEREFORE, Plaintiff seeks a decree from this Honorable Court which orders specific performance of the Agreement between the parties. Respectfully submitted, SCHUTJER BOGAR LLC Dated: // / 7 By: Chadwick O. Bogar Attorney I.D. No. 83755 (717) 909-5920 Brandon S. Williams Attorney I.D. No. 200713 (717) 909-5922 417 Walnut Street, 4th Floor Harrisburg, PA 17101 Fax No. (717) 909-5925 Attorneys for Plaintiff 4 VERIFICATION The undersigned hereby verifies that the statements of fact in the foregoing document are true and correct to the best of my knowledge, information and belief. I understand that any false statements therein are subject to the penalties contained in 18 Pa. C. S. § 4904, relating to unsworn falsification to authorities. Dated: Jeff Dakt-1 h' f Financial Officer Presbyteri Senior Living d/b/a Green Ridge Village EXHIBIT "A" (TO COMPLAINT) LONG TERM CARE ADMISSION AGREEMENT INTRODUCTION This Agr ment is betw en V Y - t -- Resident, or 1 S tc L1.Y'Y , Resident's Represen ive (referred to as Resident in the Agreement) and S2 V-)A- f; yyl Health Center, a licensed Long Term Care Facility (referred to as Health CenterJn this Agreement), for admission of Resident to the Health Center on a7 , 20 (Q_O(Date) Resident requests occupancy of Room 01a room for occupancy of a residents at a Daily Rate of $?(A Resident may request a room change and the Health Center will make every effort to honor such requests as soon as possible. However, a room change may result in a change in the Daily Rate upon occupancy of the new room. In the event of an increase in the Daily Rate, the Health Center will provide thirty (30) days' notice of any change, thereby giving Resident sufficient time to request a room change (for example from a private to a semi-private room) or to transfer to another nursing facility. The Health Center agrees to accept payments from Medicare and other contracted third party payers for Resident's stay if Resident meets all qualifications requiredby Medicare or other third party payer. Resident agrees to pay daily co-payment and/or deductibles as _ designated by Medicare or other third party payers. If Resident qualifies for Medical Assistance ('MN'), the Health Center agrees to accept the Patient Pay Liability (as defined below) as determined by the County Assistance Office with the balance of the payment for covered services coming from the MA Program. II. DEFINITIONS A Daily Rafe. The rate the Health Center charges a private pay resident for room and board, general nursing care, housekeeping services, linen services, nutrition management, limited in-room storage of Resident's personal belongs, and recreational programs for each day a Resident is at the Health Center. Physician services are not included in the Daily Rate. B. Healthcare Surrogate. An adult who is appointed to make healthcare decisions for Resident when Resident becomes unable to make them for himlherself. C. Medical Director. The physician designated by the Health Center to be responsible for resident care policies and the coordination of medical care in the Health Center. D. Clinical Records. All records (excluding financial records) pertaining to a particular Resident that are prepared and maintained by Health Center. E. Petient pay Liability. The amount of personal funds, as determined by-the Commonwealth County Assistance office, that a Resident who is receiving MA must pay monthly to the Health Center in addition to the payment from the MA program. F. Personal Needs Services Personal services such as telephone service, laundry, beauty and hair care (exclusive of routine assistance with grooming), and newspaper delivery provided by the Health Center to Residents for their convenience at Residents' expense. G. Private Pay Resident. A Resident who pays the Daily Rate and all other fees of the Health Centerfrom hislher own resources (including private insurance and Medicare Part B) and who is not covered by or has exhausted Medicare Part A and MA coverage. H. ' Resident Funds. Personal funds of a Resident that the Resident has authorized in writing that the Health Center shall manage for the Resident- 1_ Resident's Representative. A person who is'responsible for mating decisions on behalf of the Resident and has been so designated in writing by the Resident or a court of competent jurisdiction. If a Guarantor Agreement is attached to this Agreement, the Resident's Representative is only obligated to make payment from the Resident's personal funds- Reference in this Agreement to Resident shall also include, as appropriate, the Resident's Representative or other person authorized to act on Resident's behalf. J_ Skilled Nursing Care. Professionally supervised nursing care and ref-ated medical and other health services provided to an individual not in need of hospitalization, but whose-needs are above the level of room and board and can only be met in a long-term care nursing facility on an inpatient basis because of age, illness, disease, injury, convalescence or physical or mental infirmity. K_ Specialty Cafe Services. Medical services ordered by a physician for a Resident that are not included in the Daily Rate_ Medicare and Medicaid each include certain Specialty Care Services in the.per diem rates, but neither include-all such services. L. Transfer and Discharge. Movement of a resident to abed outside of the certified facility or unit whether that bed is in the same-physical plant or not Transfer and discharge do not refer to movement of a resident within the same certified facility. Ill. HEALTH CENTER OBLIGATIONS: The Health Center will: A. provide, as part of the Daily Rate, room and board, general nursing care, housekeeping services, linen services, nutrition management, limited in-room storage of Resident's personal belongings; and recreational programs. General nursing care does not include private duty nursing. B_ provide Specialty Care Services ordered by Resident's treating or attending physician: Although additional fees for spedialty. services maybe covered by third party payers, the Specialty Care Services identified on Exhibit A are not included in the daily rate, and are billed at the rates set forth In Exhibit A. Any items ordered by a physician, which are not identified on the Exhibit A will be provided at charges identified by the Health Center prior to the delivery of the service. C. provide Personal Needs Services, at Resident's expense (at the rates set forth on the Fee Schedule attached as Exhibit A) and. at Resident's request, including but not limited to: Beauty/barber services 2. Newspaper delivery and personal reading materials 3.. Local and long distance telephone services 4. Cable services, depending on cable provider . 5. Personal laundry, dry cleaning and mending 6. Personal clothing. D. provide safekeeping of Resident Funds, if authorized in writing by the Resident, and make those funds available, at Resident's request, during normal business hours. 1 Resident may manage his/her financial resources if (s)he wishes. 2: Residents may keep a limited amount of funds at the Health Center, the maximum amount, which is specified from time to time by the Health Center. 3. Requests for withdrawals in excess of $50.00 require advance notice to assure availability of cash at the Health Center. Resident Funds shall be retained in compliance with State and Federal regulations. Resident Funds exceeding $50.00 shall be placed in an interest bearing account. A written quarterly statement of these funds shall be provided to Resident- Resident agrees to return signed copy to facility if required. E. provide refunds of unused advance payments and Resident Funds within thirty (30) days after deductions for payment of any outstanding bills or other amounts due the Health Center after Resident's discharge or death. In the event of Resident's death, refunds will be made to the authorized representative of Resident's estate. F. assist Resident in applying for and obtaining private insurance and/or public benefits to cover the cost of the Resident's care. G. transfer or discharge Resident out of the Medicare or Medicaid certified portion of the Health Center only for medical reasons, for Resident's welfare, because the safety or health of individuals in the Health Center is endangered, because the Resident has failed, after reasonable notice, to pay for a stay at the Health Center, orwith the voluntary consent of Resident. Except in emergency situations, at least thirty (30) days' notice will-be provided to Resident and Resident's Representative to assure that the-transfer is safe and orderly. The Health Center reserves the right and discretion to move Resident to another room or bed within certified parts of the Health Center consistent with the safety, care and welfare needs of the -Resident H. arrange for Resident's transfer oh discharge upon the order of Residents personal physician when he/she deems it necessary to receive services the Health Center is not qualified to provide or at Residents request honor Resident's Rights as outlined in the Department of Public Welfare Admissions Notice Packet (MA 401). J. hold Resident responsible to pay for any damages or injuries caused by Resident to other persons, residents or staff. Resident shall indemnify and hold the Health Center harmless from any claims, actions or proceedings against the Health Center resulting from Resident's actions or omissions. Health Center will be responsible for loss of or damage to Resident's personal property by Health Center staff. K. provide Resident with a locked drawer or box for Resident's valuables or for medications retained for self-administration. Resident may self-administer medications only in certain circumstances and may not have medications in hisiher room without physician authorization. L. provide Resident with a choice of pharmacy if Resident does not wish to utilize the pharmacy provider designated by the Health Center. With this choice, pharmacy must provide medications in compliance with all applicable laws and under a delivery system that is consistent with the one used by the Health Center, must provide a monthly written profile of all drugs provided to the Health Center's consultant pharmacist, and must be delivered from the provider pharmacy in tamper-proof containers, directly to the Health Center's licensed nursing staff. M. . provide Resident with a choice of attending physician who will provide medical care during the Resident's stay at the Health Center and who shall comply with the Health Gentei's rules, regulations, policies and procedures and all applicable laws and credentialing standards. Resident may also designate an alternate attending physician in the event that tfie primary attending physician is unavailable- In the event that Resident's attending physician(s) are unavailable, the Resident authorizes Health Center's Medical Director or other physician designated by the Health Center to issue appropriate orders. IV. RESIDENT OBLIGATIONS The Resident agrees to: A. by signing this Agreement, Resident certifies that (s)he is competent, and has never been adjudged incompetent, and is entering into this Agreement of his/her own free will. 1 . In the event Resident-has been adjudged incompetent, Resident's healthcare surrogate will attest, in a separate document that (s)he has the legal authority to act on behalf of the Resident. B. provide the Health Center with all information about Resident's health status and financial resources. Failure td accurately identify resources and income, or the submission of false information may amount to a violation of law and may result in the termination of this Agreement by and at the option of the Health Center_ C. provide the Health Center with a copy of all current insurance cards. Resident will provide the Health Center with changes in insurance coverage or financial status in a timely manner, and will update the information provided to the Health Center from time to time, as requested. Resident understands that making incomplete or inaccurate disclosures will be considered a breach of this Agreement. D. authorize the Health Center to provide care and treatment to Resident consistent with the terms of this Agreement and to carry out the orders of the Resident's treating or attending physician or of the physician designated by the Health Center. Resident also authorizes the Health Center to obtain all necessary clinical and/or financial information from the hospital or nursing facility from which Resident may be transferring. E. authorize the Health Center to make Resident's Clinical Records available to Health Center staff and agents. Resident also authorizes the release of the Resident's Clinical Records to any other health care provider from whom Resident receives treatment, to third-party payors of health services, and to any managed care organization (MCO) in which Resident may be enrolled. Resident also authorizes the release to the Health Center of records prepared and maintained by any third-party payor of health care services pertaining to health care services rendered to the Resident by the Health Center. Resident also acknowledges receipt of the "Release for Electronic Transmission of Minimum Data Sef" CWDS"), which explains the MDS system of records using Resident data. Resident's Clinical Records will remain otherwise confidential, and shall not be made available to anyone other than Resident or authorized agents of the state or federal governments without the express written authorization of Resident or without a subpoena or other judicial order. F. cooperate fully with the Health Center and any third party payer to secure payment. Resident authorizes the Health Centerto collect any payments made by third parties on Resident's behalf directly from the third party payer. Resident also authorizes the Health Center to make claims, file appeals or grievances, and take other actions necessary and appropriate to secure receipt of third-party payments to reimburse the Health Center for its charges for the stay and care of Resident to'the fullest extent permitted by law. Provided that Resident may, but shall not lNe requimdto authorize the Health: Oenter to pursue grievances or appeals onResidofs behalf under Pennsylvania's Qualfty Health Care Accountability and Protection Act, to.the fullest esd;rnt permitted by law and as security for payment of the Health Center's cftarges, Resident hereby assigns to the Health Center all of Resident's rights to any third-party payments now or subsequently payable for services rendered by or provided under arrangement through the Health Center. G. pay the Daily Rate established for the accommodation requested. Payment is due :10 days in advance, and Resident agrees to make full payment by the first of eadh month. Collection procedures are initiated after thirty (30) days of unpaid balances. Iriterest shall be charged on unpaid balances. i _ if the Health Center initiates any legal actions to collect payments due from Resident under this Agreement, Resident shall be responsible to pay all attorney's fees and costs incurred by the Health Center in enforcing Resident's financial obligations under the Agreement 2. This Agreement shall serve as an assignment to the Health .Center of as much of Resident's property as equals the atnourit of any unpaid obligations under this Agreement, and this assignment shall be an obligation of Resident's estate that may be enforced against Resident's, estate. Resident's estate shall be liable to and shall pay to the Health Center-an amount equivalent to any unpaid obligations of Resident under this Agreement. This liability shall apply whether or not Resident is occupying the Health Center at the time of Resident's death. H. pay for additional items, services and equipment not included in the Daily Rate as identified by the Fee Schedules, attached as Exhibit A. understand that Resident will be notified thirty (30) days in advance of changes In the Daily Rate except when Resident requests room change, changes in charges for Specialty Care Services or Personal Needs Services, or changes in billing procedures, and agree that the changes will be effective upon the date designated by the Health Center. J_ understand that the Resident may continue to live at the Health Center as long as Resident continues to pay the Daily Rate. Resident may be discharged for non-payment of incurred charges or transferred for the benefit of the Resident or others, as set forth in Section Ili(H) of this Agreement. K. acknowledge that non-payment of the Daily Rate for a private room will result in a room change. L. acknowledge that the Health Center has the discretion, with thirty (30) days' notice, to transfer Resident to another room or bed within the Health Center consistent with the safety, care and welfare needs of Resident. The Health Center also has the discretion, upon thirty (30) days' advance notice, to transfer or change Resident's roommate,.if any, at any time consistent with the needs of the Health Center. M. ' terminate this Agreement upon written notice to the Health Center, but if Resident leaves for any reason other than a medical emergency or death, Resident must give reasonable advance written notice to the Health Center. N. notify the Health Center at least two months before the Resident has insufficient resources, funds or income to meet his/her financial obligations and to apply for MA benefits timely. If Resident is no longer able to pay the Daily Rate and is not eligible for MA, Resident agrees to vacate the Health Center. - 0. -pay co-paynients and/6e deductibles for services covered by the Medicare Program or.other third party payer, and pay the Health Center within thirty (30) days of receipt of services for those services not covered by the Medicare Program or other third party payer. P. pay for items and services requested by Resident and not covered by MA within thirty days of receiving the non-covered service. 0. to the extent otherwise permitted by law, assume responsibility.for any damages or injuries caused by acts or omissions of the Resident to other persons, residents or staff. R. comply with reasonable rules, regulations, policies and procedures that the Health- Center establishes from time to time and- makes available to Residents, subject to reasonable accommodation of Resident's individual needs and preferences- The Health Center's rules, regulations, policies and procedures are for purposes of internal management and shall not be construed as imposing contractual obligations on the Health Center and are subject to change from time to time. S. acknowledge receipt of the Resident Handbook, a document that provides Residents with Health Center rules, regulations, policies and procedures. T. acknowledge receipt of information on Advance Directives in the absence of providing the Health Center with an existing Advance Directive or Living Will. U. provide the Health Center with a copy of any and all Durable Powers of Attorney, Guardianships, and/or Advance Directives pertaining to the Resident. V_ acknowledge that (s)he has read and understands the terms of this Agreement, that the terms have been explained to them by a representative of the Health Center, and that (s)he has had an opportunity to ask questions about the Agreement. V. MEDICARE AND MEDICAID The Health Center is certified to participate in the Medicare and Medicaid Programs. The Health Center's participAloh in* these programs is subject to termination by either the Health Center or the responsible government entity.- The Pennsylvania Department of Public Welfare (DPW) is responsible for administering benefrts under the Medicaid Program and the Centers""for Medicare and Medicaid Services (CMS) is responsible for administering the Medicare program through an intermediary. The Resident acknowledges that the Health Center is not responsible for and has made no representations regarding the actions or decisions of DPW, CMS or the Medicare intermediary in administering these programs. A. Medicare If Resident is eligible for benefits under the Medicare Program, Resident understands that certain skilled nursing and related health care services may be covered by Medicare. The Health Center will bill Medicare PartA on behalf of the Resident for skflled nursing services and payment will be made by Medicare Part A directly to the Health Center for services received by Resident_ When the Health Center notifies Resident that the nursing services being provided to the Resident no longer qualify as a skilled service, the Resident may request that the Health Center bill Medicare anyway. If Medicare denies coverage, Resident agrees to be responsible for the charges incurred on the Medicare Part A non-covered days The following describes coverage under the Medicare Part A Program: 1 . Medicare Part A covers from one (1) to one hundred (100) days at the Health Center_ Eoverage is not guaranteed and is limited to the unused days in the Resident's benefit period. Conditions stipulated by Medicare must be met for coverage to begin and remain in force. 2. The Medicare Part A Program pays for all covered charges from day one (1) through day twenty (20) if the criteria for skilled service is met. 3. The Medicare Part A Program pays a portion but not 211 of the charges from day twenty-one (21) through day one hundred (100). The'Resident is responsible for and shall pay any co-insurance or deductible amounts as determined by the Medicare Part A: program. Depending on the circumstances, this payment may be made by personal health insurance, MA, or personal funds. 4. The Medicare Part A Program covers the following services: room and board, linens, meals, most prescription medications, therapy services, most medical supplies, non-private duty nursing services, most recreational services, most social services, and most personal hygiene items provided by the Facility. (!Vote: only the type and brand of personal hygiene items provided by the Health Center are included.) 5. Some items and services not covered by the Medicare Part A Program include, but are not limited to: personal clothing, eyeglasses, hearing aids, services of a beautician or barber, guest meals, special or alternative meals not required for therapeutic purposes or as a nutritional substitute, services not deemed medically necessary, and personal telephone service. The Fee Schedule for items and services provided to Medicare Part A eligible Residents that are not covered by Medicare Part A is attached as Exhibit A. 6. Bed hold days are not covered by the Medicare Part A Program. (See Section VIL) 7. Residents covered by Medicare Part A should not go out on overnight leave as this may disqualify them from further coverage by Medicare Part A. 8. Residents maybe covered for therapy and other ancillary services under the Medicare Part B Program. The Health Center or provider approved by. Health Center will bill Medicare Part B directly for these services. The Residents are responsible for the annual deductible and the co-insurance payment for Medicare Part B covered services. 9. Resident is responsible to pay the Health Center for services and supplies not covered by the Medicare Program. 10. In the event that Medicare coverage is changed by law, those changes will control and take precedence over any contrary provision in this Agreement. B. Medicare Managed Care The Health Center participates as a provider of skilled nursing services under 'some, but not all Medicare MCOs. Requirements for eligibility for Medicare payments, deductibles and co- insurance may be different from those discussed in Section V(A). Pre= authorization of services is required by Medicare MCOs, and If the Resident chooses to have services which the MCO refuses to pre- authorize, Resident shall pay the Health Center for those services. If the MCO refuses coverage on the grounds that it does not consider an item or service to be medically necessary, Health Center or MCO will provide an Advance Beneficiary Notice of that determination. The Health Center will communicate directly with Resident's Medicare MCO to obtain authorization for continued Medicare managed care coverage. 2. ' The Health Center will accept payment from the Medicare MCO as payment in full only for those services and supplies covered by the Medicare MCO. Resident is responsible for any co-payments or other costs assigned to Resident or not covered by the MCO under the specific terms of the managed care plan. 3. -Resident acknowledges that an MCO for which the Health Center is not an authorized provider may not approve payment for services provided by the Health Center, so that Resident may be required to pay the Health Center directly. Resident also acknowledges that the Health Center is not responsible for and has made no representations regarding the actions or decisions of any MCO for which the Health Center is an authorized provider, including decisions relating to a denial of coverage or refusal to pay orr behalf of the Resident. ' 4. The Health Center reserves the right to stop its participation in any MCO at any time and in its sole discretion. To the extent practicable, the Health Center will provide advance notice to Residents enrolled in a particular managed care plan or insurance program of its decision to stop participation in that managed care plan or Insurance program. C. Medics[ Assistance Program Residents who qualify for coverage under the MA Program must apply for and be approved for these services at the County Assistance Office. It. is Resident's responsibility to pursue MA coverage- Until approval of MA coverage -is obtained, the Health Center will consider Resident to be a Private Pay Resident 2. Resident will be required to use the Patient Pay Liability to pay the Health- Center for the Resident's stay in conjunction with the MA Program. Periodic adjustments in the Patient Pay Liability are made by the County Assistance Office and when issued, will supersede all prevlous determinations. Resident shall arrange, if possible, for the designation of the Health Center for direct deposit of any Soclal Security or related benefits or any other Income sources of the Resident in an amount not to exceed the Patient Pay Liability. 3. MA program coverage includes the following: room and board, prescription and non-prescription medications, meals, linen service, nursing services, incontinence care, social services, recreational activities, personal laundry, a hair cut every six (6) weeks, a shampoo and set every two (2) weeks, one permanent per year, and personal hygiene items provided by tFie Health Center. (Note that only the type and brand of personal hygiene items provided by the Health Center are included.) The MA Program limits the frequency of coverage for the purchase of eyeglasses, hearing aids, and dentures- 4. The Health Center will not charge, solicit, accept or receive monies from or on behalf of Resident for bed hold days covered by MA Program, except for the Patient Pay Liability, to cover the cost of Resident's stay or as a condition of admitting a Resident under the MA Program. 5. Some items and services not covered by the MA Program include, but are not limited to: personal telephone service, personal clothing, guest meals, brand name personal hygiene items, and additional services provided by a beautician other than those listed above- Resident is responsible for charges incurred for these services at the rates listed on the Fee Schedule attached as Exhibit A in addition to the patient pay liability amount. 6. Residents receiving MA coverage are permitted to keep the amount that has been designated as the Resident's personal needs allowance for personal spending. Personal funds may be given to the Health Center for safekeeping (see Health Center Obligations in Section 111). 7. The MA Program provides for bed hold days for limped periods of time during Resident's stay. a) Up to fifteen days bed hold-days are allowed when Resident is transferred to a hospital. b) Up to thirty days bed hold days are allowed annually for intermittent therapeutic leave from the Health Center. c) The bed hold days referenced above are based upon the law in effect at this time, and may be subject to change if the governing state law is changed. 8. The Health Center provides equal access to its services to all individuals, regardless of payor source. V1. THIRD-PARTY PAYMENTS A. If Resident is or becomes eligible to receive financial assistance or . reimbursement from any third parties (such as private insurance, employee benefit plans; MA, Medicare, managed care coverage, supplemental medical or other health insurance, supplemental security income insurance, or old-age survivors' or disability insurance), the Health Center reserves the right to collect such payments directly from the third-party. 'Resident shall cooperate fully with the Health Center and each third-party payor to secure payment, and Resident shall designate the Health Center, to the extent permitted by law, as the recipient of direct deposit for receipt of Federal Social Security benefits or any other Federal or State government assistance, reimbursement, or benefits to the extent of all amounts due the Health Center. B. Resident authorizes the Health Center to make claims and to take necessary actions to secure receipt of third-party payments to reimburse the Health Center for its charges for the stay and care of Resident. To the fullest extent permitted by law, as security for payment. of the Health Center's charges, Resident agrees to assign to the Health Center Resident's rights to any third-party payments now or subsequently payable to satisfy all charges due under this Agreement. Resident shall endorse and turn over to the Health Center any payments received from third-party payor to the extent necessary to satisfy the charges under this Agreement. C. In the event of any denial of coverage by the Resident's insurance company, Resident shall pay the facility for all non-covered services retroactive to the date of the initial delivery of services. 199L READMISSION- BED HOLD POLICY A. A Health Center representative shall communicate with Resident regarding his/Pier desire to continue to onm-i.py the Health Center bed during hospitalization or fherapeubc leave. Verbal consent shall be given to the Health Center representative who shall.document this consent in the clinical record. Written consent shall be obttiined following the verbal consent. See Pee Schedule (Exhibit A) for bed-hold rates. B. Bed holds for Residents enrolled in the MA Program are subject to the provisions of Section 5(C)(7). C. Resident's belongings shall be removed from the Health Center Within 24 hours if Resident does not execute a bed hold authorization. Belongings not removed in a timely fashion may be packed and stored. VIII: CIVIL RIGHTS COMPLIANCE All Presbyterian Homes, Inc. facilities, including the Health Center, are open to all in need of services and are not restricted to members of the Presbyterian Church_ The Health Center does not discriminate on the basis of race, color, national origin, age, ancestry, sex, handicap or disability. IX. REGULATION - The Health Center and Resident recognize that Health Center is licensed by the Pennsylvania Department of Health and is regulated by the DPW. The Health Center and Resident recognize that Health Center is also regulated by CMS of the United States Department of Health and Human Services. ,Both parties recognize that regulatory changes may alter the conditions of this agreement. X. GRIEVANCE PROCEDURE If Resident believes that Resident is being mistreated In any way or Resident's rights have been or are being violated by staff or another resident, on in any other way, Resident may submit a complaint to the Health Center's Director of Nursing and/or Administrator, and follow the Health Center's grievance procedure as described in the Resident Handbook. The Health Center's grievance procedure does not preclude Residents from pursuing grievances with appropriate regulatory agencies. Xl. ARBITRATION Any controversy, dispute or disagreement arising out of, or relating to this Agreement, or concerning any rights arising thereunder or the breach thereof shall be settled exclusively by arbitration, which shall be conducted at the Health Center in accordance with the American Health Lawyers Association Alternative Dispute Resolution Service Rules of Procedure for Arbitration. Judgment on the award rendered by the arbitrator shall be binding on both parties and may be entered in any court having jurisdiction thereof. Provided, however, that this arbitration clause is not intended to limit or supersede hearing rights that are guaranteed to a resident under the Medicare or MA programs or an applicable state law. XI'L GOVERNING LAW This Agreement shall be governed by and construed in accordance with the laws of the Eommonwealth of Pennsylvania. The Agreement shall tie binding upon and inure to the benefit of each of the undersigned parties and their respective heirs, personal representatives, successors and assigns. XI1I. SEVERABILITY The various provisions of this Agreement shall be severable one from another. If any provision of this Agreement is found by a court or administrative body of proper jurisdiction to be invalid, the other provisions shall remain in full force and effect as if the invalid provision had not been a part of this Agreement. XIV, ENTIRE AGREEMENT This Agreement represents the entire understanding between the parties, and supersedes all previous representations, understandings or agreements, oral or written, between the parties. XV. MODIFICATIONS The Health Center has the right to modify unilaterally the terms of this Agreement to the extent necessary to conform to subsequent changes in law-or regulation. To the extent practicable, the Health Center will give Resident and Resident's Representative thirty (30) days advance written notice of any such modifications. XVI. WAIVER OF PROVISIONS The Health Center Executive Director reserves the right to waive any obligation of Resident under the provisions -of this Agreement in its sole and absolute discretion. No term, provision or obligation of this Agreement shall be deemed to have been waived by the Health Center unless and except to the extent that such waiver is in writing by the Health Center. Any waiver by the Health Center shalt not be deemed a waiver of any other term, provision or obligation of this Agreement, and the other obligations of Resident and this Agreement shall remain in full force and effect. Signatures - This Agreement and any addenda to this Agreement constitute the errtire Agreement ahd Underst riding between the Health Center and the Resident with respect to the subject am der Of this Agreement and supersede all prior Agreements and understandings. There are no Agreements, understandings; restrictions, warranties, or representations between the Health Center and the Resident other than those set forth in this Agreement, or incorporated in this Agreement by reference. This Agreement may be amended only by a document in writing signed by the Resident and the Administrator or Executive Director, and no act or omission of any employee or agent of the.Health Center shall after, change or modify any of the provisions of this Agreement. Administrator or Executiv Director 3 a Date Resident Representative Usk"- Witness Date ' o 6 Date 'q 716. Date EXHIBIT "B" (TO COMPLAINT) 2009-10-29 06:40____....._.._.......... 4 P 2/3 . C;Ulv?lvlL)NVJF.Al.7"[1' OF PENNSYLVANIA. DEPARTMENT OPPUBLIC WBLPARB CUMBERLAND COEINTYA88 WrANCE OFFICE 33 WESTMINSTER DIVE P,O, BOX a99 CAR3..JELE, PA 170I3.0599 717 240.2700 1$00 265-0173 FAX: 717 244.8141 Lisa Starr 0A behalf or Mwrgaret Ckylor DATt3 ?uF1.12.49 30$ WAdIo Road NewviRe 1'A 17241 RECORD NUMBER 109523 DEAR Lisa Starr Our records indicate that in 2007 Margaret Gayior received. $$4.00 from Wachovia Account #2875090000. Please provide the disposition of the funds received via deposit into a bank amount. our office just mailed a reapplication through our automated system. You will be receiving this paperwork within a few days. Please provide current bank statements for all accounts in Margaret Gaylor's name Including M&T Bank 12824844 and The Farmers National Bank of Nevrti % savings account #982908. If either of these accounts have been close please provide proof of the disposition of the funds received upon closure. Please call with any questions or concerns at ^r 17-240.2720. My hours ate Tuesday through Friday 7amto 5prn, Sincerely, Judy Peiper f w-t N nlber 240-2720 TollFmc 1106264.0M income Maktenanae Caseworker EXHIBIT "C" (TO COMPLAINT) CUMBERLAND CAO P.O. BOX 599 33 WESTMINSTER DRIVE CARLISLE PA 17013-0599 .ta RETURN ADDRESS SWAIM HEALTH CENTER ATTN: BILLING 210 BIG SPRING AVE NEWVILLE PA 17241 Notice ID: 99423323 Record Number: 21 0109523 District: 0 Case Load: 0036 Worker: J PEIPER Phone: 1-(800) 269-0173 Mailing Date: 10/22/2009 Reason: 042 Option: C Type: D Category: PAN PSC: 00 TT: Action has been taken to discontinue your benefits effective 11/03/2009. As a condition of continued eligibility for Medicaid and Long-Term Care benefits, you were asked to provide verification of certain information. You failed to provide the verification for the following person(s) and item(s) by this date: 10122109 . Items: Name: Completed Reapplication Packet Verification of all gross monthly -- income Verification of all resources - - Margaret Gaylor Margaret Gaylor Margaret gaylor Citation: 55 Pa. Code 201.1, 201.3 RECEIVED OCT 2 6 2009 Eligibility for Medical Assistance transportation ends effective this notice. Citation: 55PA. Code 2070.32 If you disagree with our decision, you have the right to appeal. See attached form for a complete MIDPENN LEGAL SERVICES Mdanation of your right to appeal and to a fair-hear lna_ 401-405 LOUTHER STREET If you are currently receiving benefits and your oral request for a hearing is received in the County CARLISLE PA 17013 Assistance Office or your written request is postmarked or received on or before 11104/2009. (717) 243-9400 your assistance will continue pending the hearing decision, except when the change is due to state or Federal law. APPLICANT • AND ADDRESS MA GARET G GAYLOR SWAIM HEALTH CENTER 210 BIG SPRING ROAD NEWVILLE PA 17257 CUMBERLAND CAO P.O. BOX 599 33 WESTMINSTER DRIVE CARLISLE PA 17013-0599 21 0109523 0 PAN 00 Notice ID: 99423323 Worker: J PEIPER Phone: 1-(800) 269-0173 Mailing Date: 10/22/2009 Reason: 042 Option: C Type: D IF %0lf WiSH"r0 APR?EAL, C1OIVIPLEi'E THE BACK OF TEAS FORM AND RETURN THE BOTTOM PORT#Q04T0 CAO. pennsytvania DEPARTMENT OF PUBLIC WELFARE MA www.dpw.stete.pa.us DISCONTINUE OFFICE OF INCOME MAINTENANCE NOTICE COMPASS www.compass.state.pa.us i o 00 C) 00 o r MA-LTC-FRONT-12118/08 PA MA/LTC-X 162-10108 Fik FD-01"T!CLE OWY 2004 NOV 20 As? 11: 4 2 ? r 1 UZ-*? c2 3 2 S?'? Ple. (2K=9 16W? IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA PRESBYTERIAN SENIOR LIVING d/b/a GREEN RIDGE VILLAGE, Plaintiff, V. No. OQ -G6&,3 l..'tv c C LISA STARR, Defendant CIVIL ACTION - EQUITY PETITION FOR PRELIMINARY INJUNCTION AND NOW, COMES, Plaintiff, Presbyterian Senior Living d/b/a Green Ridge Village ("Petitioner"), by and through its attorneys, SCHUTJER BOGAR LLC, and files the within Petition against Respondent, Lisa Starr ("Respondent"), and in support thereof, provides as follows: 1. Respondent entered into an Admission Agreement ("Agreement") with Petitioner as a condition of the admission of her mother, Margaret Gaylor ("Ms. Gaylor"), to Petitioner's skilled nursing facility. See Admission Agreement of Complaint attached hereto as Exhibit "A." 2. In the Agreement, Petitioner was assigned Ms. Gaylor's rights to Medical Assistance benefits and Respondent agreed to cooperate fully in securing Medical Assistance benefits (hereinafter "the Assignment Clause"). 3. Accordingly, Petitioner now stands in the shoes of Ms. Gaylor and has assumed her rights with respect to her Medical Assistance benefits. See Horbal v. Moxham Nat'l Bank, 697 A.2d 577 (Pa. 1997) (" [A]ssignee stands in the shoes of the assignor and assumes the rights of the assignor.") ORIGINAL 4. Petitioner cannot exercise its rights to Ms. Gaylor's Medical Assistance benefits until the Cumberland County Assistance Office ("CAO") processes and approves the recertification for Medical Assistance benefits. This cannot be accomplished without the cooperation of Respondent, who has refused to participate in the recertification. 5. Respondent's failure to participate in her mother's Medical Assistance benefits recertification breaches the Assignment Clause and her promise to "cooperate fully with the [Petitioner] and any third party payer to secure payment," thereby interfering with Petitioner's rights to the Medical Assistance benefits. 6. An Administrative Law Hearing before the Department of Public Welfare's Bureau of Hearings and Appeals will be scheduled in the near future to address the appeal of the discontinuance of Medical Assistance benefits to Respondent's mother. Failure by Respondent to comply with the terms of the Agreement and cooperate in qualifying her mother for Medical Assistance benefits before that hearing will result in the dismissal of the Appeal and the denial of Medical Assistance benefits. 7. The very nature of Respondent's breach presents an issue of immediate and irreparable harm to Petitioner, as Petitioner cannot realize the benefit of the bargain promised to it under the Assignment Clause - specifically, its right to Ms. Gaylor's Medical Assistance benefits, and by extension, its right to be compensated for the skilled nursing services it has provided and continues to provide to Ms. Gaylor - until Respondent provides the CAO the documentation it needs to process and approve her mother's recertification. 2 8. The requested injunction would restore the parties to the status quo as it existed immediately prior to Respondent's breach of the Agreement. 9. Greater injury would result from the denial of the requested injunction than from the granting of the same. Absent the injunction, without the documentation necessary to secure continued Medical Assistance benefits, Petitioner's appeal of the discontinuance of Medical Assistance benefits will fail and Petitioner's ownership rights in those benefits and its ability to receive compensation for the skilled nursing services it has provided and continues to provide to Ms. Gaylor under the Agreement will be forever lost. 10. Petitioner's right to relief is clear. 11. Petitioner lacks an adequate remedy at law, as upon information and belief, at all times material hereto, Respondent and her mother have been financially unable to fully compensate Petitioner for the services that it has rendered and continues to render to Ms. Gaylor. 12. A bond in the amount of $100.00 should be adequate in the event that it is later determined that the issuance of the instant petition was in error. (REMAINDER OF PAGE INTENTIONALLY LEFT BLANK 3 WHEREFORE, Petitioner respectfully requests that the Court schedule a hearing on its request for injunctive relief and thereafter issue a decree ordering specific performance of the contractual duty of Respondent. Respectfully submitted, SCHUTJER BOGAR LLC Dated: ?/ / C7 By: Chadwick O. Bogar Attorney I.D. No. 83755 (717) 909-5920 Brandon S. Williams Attorney I.D. No. 200713 (717) 909-5922 417 Walnut Street, 4th Floor Harrisburg, PA 17101 Fax No. (717) 909-5925 Attorneys for Plaintiff 4 EXHIBIT "A" (TO PETITION FOR PRELIMINARY INJUNCTION) IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA PRESBYTERIAN SENIOR LIVING d/b/a GREEN RIDGE VILLAGE, Plaintiff, V. No. LISA STARR, Defendant CIVIL ACTION - EQUITY NOTICE TO DEFEND Pursuant to PA RCP No. 1018.1 YOU HAVE BEEN SUED IN COURT. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this complaint and notice are served, by entering a written appearance personally or by attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and a judgment may be entered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW. THIS OFFICE CAN PROVIDE YOU WITH INFORMATION ABOUT HIRING A LAWYER. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCED FEE OR NO FEE. Lawyer Referral Services Cumberland County Bar Association 32 South Bedford Street Carlisle, PA 17013 Telephone: (717) 249-3166 (800) 990-9108 EN LA CORTE DE ALEGATOS COMiJN DEL CONDADO DE CUMBERLAND, PENNSYLVANIA PRESBYTERIAN SENIOR LIVING d/ b/ a GREEN RIDGE VILLAGE, Plaintiff, V. No. LISA STARR, Defendant CIVIL ACTION - EQUITY AVISO PARA DEFENDER Conforme a PA RCP Niim.1018.1 USTED HA SIDO DEMANDADO/A EN CORTE. Si usted desea defenderse de las demandas que se presentan mas adelante en las siguientes paginas, debe tomar accion dentro de los proximos veiente (20) dias despues de la notificacion de esta Demanda y Aviso radicando personalmente o por medio de un abogado una comparecencia escrita y radicando en la Corte por escrito sus defensas de, y objeccionee a, las demandas presentadas aqui en contra suya. Se le advierte de que si usted falla de tomar accion como se describe anteriormente, el caso puede proceder sin usted y un fallo por cualquier suma de dinero reclamada en la demanda o cualquier otra reclamacion o remedio solicitado por el demandante puede ser dictado en contra suya por la Corte sin mas aviso adicional. Usted pued perder dinero o propiedad u otros derechos importantes para usted. USTED DEBE LLEVAR ESTE DOCUMENTO A SU ABOGADO INMEDIATAMENTE. SI USTED NO TIENE UN ABOGADO, LLAME O VAYA A LA SIGUIENTE OFICINA. ESTA OFICINA PUEDE PROVEERLE INFORMACION A CERCA DE COMO CONSEGUIR UN ABOGADO. SI USTED NO PUEDE PAGAR POR LOS SERVICIOS DE UN ABOGADO, ES POSIBLE QUE ESTA OFICINA LE PUEDA PROVEER INFORMACION SOBRE AGENCIAS QUE OFREZCAN SERVICIOS LEGALES SIN CARGO O BAJO COSTO A PERSONAS QUE CUALIFICAN. Lawyer Referral Services Cumberland County Bar Association 32 South Bedford Street Carlisle, PA 17013 Telefono: (717) 249-3166 (800) 990-9108 IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA PRESBYTERIAN SENIOR LIVING d/b/a GREEN RIDGE VILLAGE, Plaintiff, V. No. LISA STARR, Defendant CIVIL ACTION - EQUITY COMPLAINT AND NOW, COMES, Plaintiff, Presbyterian Senior Living d/b/a Green Ridge Village ("Plaintiff"), by and through its attorneys, SCHUTJER BOGAR LLC, and files the within Complaint against Defendant, Lisa Starr ("Defendant"), and in support thereof, provides as follows: 1. Plaintiff, a corporation licensed to do business in the Commonwealth of Pennsylvania, is a residential and skilled nursing care provider with its principal offices located at 210 Big Spring Road, Newville, Pennsylvania 17241. 2. Defendant is an adult individual who currently resides at 308 Middle Road, Newville, Pennsylvania 17241. 3. On or about February 27, 2006, Defendant made application on behalf of her mother, Margaret Gaylor ("Ms. Gaylor"), for admission to Plaintiff's skilled nursing facility. 4. At the time of Ms. Gaylor's admission to Plaintiff's facility, Plaintiff and Defendant entered into a written Long Term Care Admission Agreement ("Agreement"), pursuant to which Plaintiff agreed to provide Ms. Gaylor with skilled nursing care and services in return for Defendant's promise to pay a specific monetary fee from her mother's assets, the assignment to Plaintiff of her mother's right to apply for and obtain Medical Assistance benefits in the event that she became insolvent ("Assignment Clause"), and, in furtherance of that assignment, agreed to "cooperate fully with the Health Center and any third party payer to secure payment," and to "pursue MA [Medical Assistance] coverage." A true and correct copy of the Agreement is attached hereto as Exhibit "A." 5. After Mrs. Gaylor became a resident of Plaintiff's skilled nursing facility, she apparently became insolvent. 6. Pursuant to Plaintiff's efforts, which included previously suing Defendant to compel her to cooperate in the Medical Assistance qualification process, Ms. Gaylor was eventually qualified for Medical Assistance benefits. 7. On or about June 12, 2009, Defendant was contacted by the Commonwealth of Pennsylvania Department of Public Welfare, Cumberland County Assistance Office ("CAO"), and asked to provide information regarding Ms. Gaylor's finances to ensure her continued eligibility for Medical Assistance benefits. A true and correct copy of the CAO's June 12, 2009 letter to Defendant is attached hereto as Exhibit „B 8. Defendant failed to provide the required information, resulting in the CAO's October 22, 2009 discontinuance of Ms. Gaylor's Medical Assistance benefits. A 2 true and correct copy of the CAO's Notice of Discontinuance is attached hereto as Exhibit "C." 9. Plaintiff has filed an appeal of this denial. However, if Defendant fails to take the steps necessary to ensure her mother's continued eligibility for Medical Assistance benefits, the recertification will fail and Plaintiff will be precluded from receiving the Medical Assistance benefits that have been contractually assigned to it. COUNTI BREACH OF CONTRACT/ SPECIFIC PERFORMANCE 10. The allegations contained in Paragraphs 1 through 9 are incorporated herein by reference as if fully set forth at length. 11. Defendant breached her Agreement with Plaintiff by failing to act in accordance with the terms of the same, as she has refused to cooperate in securing Medical Assistance benefits for her mother. By doing so, Defendant has interfered with Plaintiff's right to receive Medical benefits that have been contractually assigned to it. 12. The law is clear that an "assignee stands in the shoes of the assignor and assumes the rights of the assignor." Horbal v. Moxham Nat'l Bank, 697 A.2d 577 (Pa. 1997). 13. As Defendant failed to cooperate in qualifying Mrs. Gaylor for Medicaid benefits, Plaintiff is precluded from exercising its rights under the Assignment Clause. 14. Upon information and belief, at all times material hereto, Mrs. Gaylor has been financially unable to fully compensate Plaintiff for the services that it has rendered 3 and continues to render to her in accordance with the terms and conditions of the Agreement. 15. Defendant's breach of her Agreement with Plaintiff has irreparably harmed Plaintiff. 16. Only a decree of specific performance will adequately protect the interests of Plaintiff and provide it with the benefits and/or protections promised under the Agreement. WHEREFORE, Plaintiff seeks a decree from this Honorable Court which orders specific performance of the Agreement between the parties. Respectfully submitted, SCHUTJER BOGAR LLC Dated: //Z/ g By: Chadwick O. Bogar Attorney I.D. No. 83755 (717) 909-5920 Brandon S. Williams Attorney I.D. No. 200713 (717) 909-5922 417 Walnut Street, 4th Floor Harrisburg, PA 17101 Fax No. (717) 909-5925 Attorneys for Plaintiff 4 VERIFICATION The undersigned hereby verifies that the statements of fact in the foregoing document are true and correct to the best of my knowledge, information and belief. I understand that any false statements therein are subject to the penalties contained in 18 Pa. C. S. § 4904, relating to unsworn falsification to authorities. Dated: Jeff Financial Officer Presbyteh4h Senior Living d/b/a Green Ridge Village EXHIBIT "A" (TO COMPLAINT) LONG TERM CARE ADMISSION AGREEMENT INTRODUCTION This Agr ment is betty en f V t Q,YL1 V 'f U` !_ t[] Resident, or k I ck S t1.V Y , Resident's Represent Pve (referred to as Resident in the Agreement) and t,(-)A [:Vm Health Center, a licensed Long Term Care Facility (referred to as Health Center this Agreement), for admission of Resident to the Health Center on `7 , 207C(Date) Resident requests ccupancy of Room ? a room for occupancy of of residents at a Daily Rate of $ r?? Resident may request a room change and the Health Cenfer will make every effort to honor such requests as soon as possible. However, a room change may result in a change in the Daily Rate upon occupancy of the new room- In the event of an increase in the Daily Rate, the Health Center will provide thirty (30) days' notice of any change, thereby giving Resident sufficient time to request a room change (for example from a -private to a semi-private room) or to transfer to another nursing facility. The Health Center agrees to accept payments from Medicare and other contracted third party payers for Resident's stay if Resident meets all qualifications required-by Medicare or other third party payer. Resident agrees to pay daily co-payment and/or deductibles as _ designated by Medicare or other third party payers. If Resident qualifies for Medical Assistance CMA"), the Health Center agrees to accept the Patient Pay Liability (as defined below) as determined by the County Assistance Office with the balance of the payment for covered services coming from the MA Program. II. DEFINITIONS A Daily Rate. The rate the Health Center charges a private pay resident for room and board, general nursing care, housekeeping services, linen services, nutrition management, limited in-room storage of Resident's personal belongs, and recreational programs for each day a Resident is at the Health Center. Physician services are not included in the Daily Rate. 6. . Healthcare Surrogate. An adult who is appointed to make healthcare decisions for Resident when Resident becomes unable to make them for him/herself. C. Medical Director. The physician designated by the Health Center to be responsible for resident care policies and the coordination of medical care in the Health Center. D. Clinical Records. All records (excluding financial records) pertaining to a particular Resident that are prepared and maintained by Health Center. E. Patient Pay Liability. The amount of personal funds, as determined by-the Commonwealth County Assistance Office, that a Resident who is receiving MA must pay monthly to the Health Center in addition to the payment from the MA program. F. Personal Needs Services Personal services such as telephone service, laundry, beauty and hair care (exclusive of routine assistance with grooming), and newspaper delivery provided by the Health Center to Residents for their convenience at Residerds' expense- G. Private Pay Resident. A Resident who pays the Daily Rate and all other fees of the Health Center from his/her own resources (including private insurance and Medicare Part By and who is not covered by or has exhausted Medicare Part A and MA coverage. H. * Resident Funds. Personal funds of a Resident that the Resident has authorized in writing that the Health Center shall manage for the Resident L ResidenFs Representative. A person who is'responsble for making decisions on behalf of the Resident and has been so designated in writing by the Resident or a court of competent jurisdiction. If a Guarantor Agreement is attached to this" Agreenient, the Resident's Representative its only obligated to make payment from the Residents personal funds- Reference in this Agreement to Resident shall also include, as appropriate, the Resident's Representative or other person authorized to act on Resident's behalf. J. Skilled Nursing Cars. Professionally supervised nursing care and related medical and other health services provided to an individual not in need of hospitalization, but whose-needs are above the level of room and board and can ;only be met. in a long-term care nursing facility on an inpatient basis because of age, illness, disease, injury, convalescence or physical or mental infirmity- K. Specialty Care Services. Medical services ordered by a physician for a Resident that are not included in the Daily Rate. Medicare and Medicaid each include certain Specialty Care Services in the -per diem rates, but neither include-all such services- L , Transfer and Discharge. Movement of a resident to a bed outside of the certified facility or unit whether that bed is in the same-physical plant or not- Transfer and discharge do not refer to movement of a resident within the same certified facility. Ill. HEALTH CENTER OBLIGATIONS: The Health Center will: A. provide, as part of the Daily Rate, room and board, general nursing care, housekeeping services, linen services, nutrition management, limited in-room storage of Resident's personal belongings; and recreational programs. General nursing care does not include private duty nursing. B_ provide Specialty Care Services ordered by Resident's treating or attending physician: Although additional fees for spedialty.services maybe covered by third party payers, the Specialty Care Services identified on Exhibit A are not included in the daily rate, and are billed at the rates set forth in Exhibit A. Any items ordered by a physician, which are not identified on the Exhibit A will be provided at charges identified by the Health Center prior to the delivery of the service. C_ provide Personal Needs Services, at Resident's expense (at the rates set forth on the Fee Schedule attached as Exhibit A) and. at Resident's request, including but not limited to: I . Beautylbarber services 2. Newspaper delivery and personal reading materials 3. Local and long distance telephone services 4. Cable services, depending on cable provider . 5. Personal laundry, dry cleaning and mending 6. Personal clothing. D. provide safekeeping of Resident Funds, if authorized in writing by the Resident; and make those funds available, at Resident's request, during normal business hours. 1 Resident may manage his/her financial resources if (s)he wishes. 2: Residents may keep a limited amount of funds at the Health Center, the maximum amount, which is specified from time to time by the Health Center. 3. Requests for withdrawals in excess of $50.00 require advance notice to assure availability of caslZ at the Health Center_ Resident Funds shall be retained in compliance with State and Federal regulations. Resident Funds exceeding $50.00 shall be placed in an interest bearing account. A written quarterly statement of these funds shall be provided to Resident. Resident agrees to return signed dopy to facility if required. E_ provide refunds of unused advance payments and Resident Funds within thirty (30) days after deductions for payment of any outstanding bills or other amounts due the Health Center after Resident's discharge or death. In the event of Resident's death, refunds will be made to the authorized representative of Resident's estate. F. assist Resident in applying for and obtaining private insurance and/or public benefits to cover the cost of the Resident's care. G. transfer or discharge Resident out of the Medicare or Medicaid certified portion of the Health Center only for medical reasons, for Resident's welfare, because the safety or health of individuals in the Health Center is endangered, because the Resident has failed, after reasonable notice, to pay for a stay at the Health Center, orwith the voluntary consent of Resident. Except in emergency situations, at least thirty (30) days' notice will-be provided to Resident and Resident's Representative to assure that the-transfer is safe and orderly. The Health Center reserves thb right and discretion to move Resident to another room or bed within certified parts of the Health Center consistent with the safety, care and welfare needs of the -Resident H. arrange for Resident's transfer of discharge upon the order of Residents personal physician when he/she deems it necessary to receive services the Health Center is not qualified to provide or at Resident's request. 1. honor Resident's Rights as outlined in the Department of Public Welfare Admissions Notice Packet. (MA 401). hold Resident responsible to pay for any damages or injuries caused by Resident to other persons, residents or staff. Resident shall indemnify and hold the Health Center harmless from any claims, actions or proceedings against the Health Center resulting from Resident's actions or omissions. Health Center will be responsible for loss of or damage to Resident's persona[ property by Health Center staff. K. provide Resident with a locked drawer or box for Resident's valuables or for medications retained for self-administration. Resident may self-administer medications only in certain circumstances and may not have medications in hislher room without physician authorization. - - 3 L. provide Resident with a choice of pharmacy if Resident does not wish to utilize the pharmacy provider designated by the Health Center. With this choices pharmacy must provide medications in compliance with all applicable laws and under a delivery system that is consistent with the one used by the Health Center, must provide a monthly written profile of all drugs provided to the Health Center's consultant pharrriacist, and must be delivered from the provider pharmacy in tamper-proof containers, directly to the Health Center's licensed nursing staff. M. . provide Resident with a choice of attending physician who will provide medical care during the Resident's stay at the Health Center and who shall comply with the Health Center's rules, regulations, policies and procedures and all applicable laws and credentialing standards. Resident may also designate an alternate attending physician in the event that tFie primary attending physician is unavailable- In the event that Resident's attending physician(s) are unavailable, the Resident authorizes Health Center's Medical Director or other physician designated by the Health Center to issue appropriate orders. IV. RESIDENT OBLIGATIONS The Resident agrees to: A. by signing this Agreement, Resident certifies that (s)he is competent, and has never been adjudged incompetent, and is entering into this Agreement of his/her own free will. -t . In the event Resident'hbs been adjudged incompetent, Residents healthcare surrogate will attest, in a separate document that (s)he has the legal authority to act on behalf of the Resident. B. provide the Health Center with all information about Resident's health status and financial resources. Failure to accurately identify resources and income, or the submission of false information may amount to a violation of law and may result in the termination of this Agreement by and at the option of the Health Center_ C. provide the Health Center with a copy of all current insurance cards. Resident will provide the Health Center with changes in insurance coverage or financial status in a timely manner, and will update the information provided to the Health Center from time to time, as requested. Resident understands that making incomplete or inaccurate disclosures will be considered a breach of this Agreement. D. authorize the Health Center to provide care and treatment to Resident consistent with the terms of this Agreement and to carry out the orders of the Residents treating. or attending physician or of the physician designated by the Health Center. Resident also authorizes the Health Center to obtain all necessary clinical and/or financial information from the hospital or nursing facility from which Resident may be transferring. E. authorize the Health Center to make Resident's Clinical Records available to Health Center staff and agents. Resident also authorizes the release of the Resident's Clinical Records to any other health care provider from whom Resident receives treatment, to third-party payors of health services, and to any managed care organization (MCO) in which Resident may be enrolled. Resident also authorizes the release to the Health Center of records prepared and maintained by any third-party payor of health care services pertaining to health care services rendered to the Resident by the Health Center. Resident also acknowledges receipt of the "Release for Electronic Transmission of Minimum Data Set" CUDS"), which explains the MDS system of records using Resident data. Resident's Clinical Records will remain otherwise confidential, and shall not be made available to anyone other than Resident or authorized agents of the state or federal governments without the express written authorization of Resident or without a subpoena or other judicial order. F. cooperate fully with the Health Center and any third party payer to secure payment. Resident authorizes the Health Centerto collect any payments made by third parties on Resident's behalf directly from the third party payer. Resident also authorizes the Health Center to make claims, file appeals or grievances, and take other actions necessary and appropriate to secure receipt of third-party payments to reimburse the Health Center for its charges for the stay and care of Resident to-the fullest extent permitted by law. Provided that Resident may, but shall not 19e requiredte authorize the Health. Oenter to pursue grievances or appeals onResideP?t's behalf under Pennsylvania's Qua f ty Health Care Accountability and Protection Act, to.the fullest extent permitted by law and as security for payment of the Health Center's charges, Resident hereby assigns to the Health Center 0 of Resident's rights to any third-party payments now or subsequently payable for services rendered by or provided under arrangement through the Health Center. G. pay the Daily Rate established for the accommodation requested. Payment is due 30 days in advance, and Resident agrees to make full payment by the first of eadh month. Collection procedures are initiated after thirty (30) days of unpaid balances. Interest shall be charged on unpaid balances. 1 _ if the Health Center initiates any legal actions to collect payments due from Resident under this Agreement, Resident shall be responsible to pay all attorney's fees and costs incurred by the Health Center in enforcing Resident's financial obligations under the Agreement 2. This Agreement shall serve as an assignment to the Health.Center of as much of Resident's property as equals the amourit of any unpaid obligations under this Agreement, and this assignment shall be an obligation of Resident's estate that may be enforced against Resident's" estate. Resident's estate shall be liable to and shall pay to the Health Center an amount equivalent to any unpaid obligations of Resident under this Agreement. This Lability shall apply whether or not Resident is occupying the Health Center at the time of Resident's death. H. pay for additional items, services and equipment not included in the Daily Rate as identified by the Fee Schedules, attached as Exhibit A. understand that Resident will be notified thirty (30) days in advance of changes In the Daily Rate except when Resident requests room change, changes in charges for Specialty Care Services or Personal Needs Services, or changes in billing procedures, and agree that the changes will be effective upon the date designated by the Health Center. J. understand that the Resident may continue to live at the Health Center as long as Resident continues to pay the Daily Rate_ Resident may be discharged for non-payment of incurred charges or transferred for the benefit of the Resident or others, as set forth in Section III(H) of this Agreement. K_ acknowledge that non-payment of the Daily Rate for a private room will result in a room change. L. acknowledge that the Health Center has the discretion, with thirty (30) days' notice, to transfer Resident to another room or bed within the Health Center consistent with the safety, care and welfare needs of Resident. The Health Center also has the discretion, upon thirty (30) days' advance notice, to transfer or change Resident's roomma_ te,.if any, at any time consistent with the needs of the Health Center. M. terminate this Agreement upon written notice to the Health Center, but if Resident leaves for any reason other than a medical emergency or death, Resident must give reasonable advance written notice to the Health Center. N. notify the Health Center at least two months before the Resident has insufficient resources, funds or income to meet his/her financial obligations and to apply for MA benefits timely. If Resident is no longer able to pay the Daily Rate and is not eligible for MA, Resident agrees to vacate the Health Center. • 0. 'pay co-payments and/& deductibles for services covered by the Medicare Program or.other third party payer, and pay the Health Center within thirty (30) days of receipt of services for those services not covered by the Medicare Program or other third party payer. P. pay for items and servides requested by Resident and not covered by MA within thirty days of receiving the non-covered service. Q. to the extent otherwise permitted by law, assume responsibility.for any damages or injuries caused by acts or omissions of the Resident to other persons, residents or staff. R_ comply with reasonable rules, regulations, policies and procedures that the HealthCenter establishes from time to time and-makes available to Residents, subject to reasonable accommodation of Resident's individual needs and preferences- The Health Center's rules, regulations, policies and procedures are for purposes of internal management and shall not be construed as imposing contractual obligations on the Health Center and are subject to change from time to time. S. acknowledge receipt of the Resident Handbook, a document that provides Residents with Health Center rules, regulations, policies and procedures. T. acknowledge receipt of information on Advance Directives in the absence of providing the Health Center with an existing Advance Directive or Living Will. U. provide the Health Center with a copy df any and all Durable Powers of Attorney, Guardianships, and/or Advance Directives pertaining to the Resident. V. acknowledge that (s)he has read and understands the terms of this Agreement, that the terms have been explained to them by a representative of the Health Center, and that (s)he has had an opportunity to ask questions about the Agreement. V. MEDICARE AND MEDICAID The Health Center is certified to participate in the Medicare and Medicaid Programs. The Health Center's participation h these programs; is subject to termination by either the Health Center or the responsible government entity- The Pennsylvaniej Department of Public Welfare (DPW) is responsible for administering benefits under the Medicaid Program and the Center-s'for Medicare and Medicaid Services (CMS) is responsible for administering the Medicare program through an intermediary. The Resident acknowledges that the Health Center is not responsible for and has made no representations regarding the actions or decisions of DPW, CMS or the Medicare intermediary in administering these programs. A. Medicare 'if Resident is eligible for benefits under the Medicare Program, Resident understands that certain skilled nursing and related health care services may be covered by Medicare. The Health Center will bill Medicare Part A on behalf of the Resident for skilled nursing services and payment will be made by Medicare Part A directly to the Health Center for services received by Resident_ When the Health Center notifies Resident that the nursing services being provided to the Resident no longer qualify as a skilled service, the Resident may request that the Heatth Center bill Medicare anyway. If Medicare denies coverage, Resident agrees to be responsible for the charges incurred on the Medicare Part A non-covered days. The following describes coverage under the Medicare Part A Program: 1 . Medicare Part A covers from one (1) to one hundred (100) days at the Health Center_ Qoverage is not guaranteed and is limited to the unused days in the Resident's benefit period. Conditions stipulated by Medicare must be met for coverage to begin and remain in force. 2. The Medicare Part A Program pays for all covered charges from day one (1) through day twenty (20) if the criteria for skilled service is met. 3. The Medicare Part A Program pays a portion but not all of the charges from day twenty-one (21) through day one hundred (100). The -Resident is responsible for and shall pay any co-insurance or deductible amounts as determined by the Medicare Part A program. Depending on the circurristances, this payment may be made by personal health insurance, MA, or personal funds. 4. The Medicare Part A Program covers the following services: room and board, linens, meals, most prescription medications, therapy services, most medical supplies, non-private duty nursing services, most recreational services, most social services, and most personal hygiene items provided by the Facility. (Note: only the type and brand of personal hygiene items provided by the Health Center are included.) 5. Sorne items and services not covered by the Medicare Part A Program include, but are not limited to: personal clothing, eyeglasses, hearing aids, services of a beautician or barber, guest meals, special or alternative meals not required for therapeutic purposes or as a nutritional substitute, services not deemed medically necessary, and personal telephone service. The Fee Schedule for items and services provided to Medicare Part A eligible Residents that are not covered by Medicare Part A is attached as Exhibit A. 6. Bed hold days are not covered by the Medicare Part A Program. (See Section Vll) 7. Residents covered by Medicare Part A should not go out on overnight leave as this may disqualify them from further coverage by Medicare Part A. 8. Residents maybe covered for therapy and other ancillary services under the Medicare Part B Program. The Health Center or provider approved by. Health Center will bill Medicare Part B directly for these services. The Residents are responsible for the annual deductible and the co-insurance payment for Medicare Part B covered services. 9. Resident is responsible to pay the Health Center for services and supplies not covered by the Medicare Program. 10. In the event that Medicare coverage is changed by law, those changes will control and take precedence over any contrary provision in this Agreement. B. Medicare Manaped Care The Health Center participates as a provider of skilled nursing services under some, but not all Medicare WICOs. Requirements for eligibility for Medicare payments, deductibles and co- insurance may be different from those discussed in Section V(A). Pre- authorization of services is required by Medicare MCOs, and If the Resident chooses to have services which the MCO refuses to pre- authorize, Resident shall pay the Health Center for those services. If the MCO refuses coverage on the grounds that it does not consider an item or service to be medically necessary, Health Center or MCO will provide an Advance Beneficiary Notice of that determination. The Health Center will communicate directly with Resident's Medicare MCO to obtain authorization for continued Medicare managed care coverage- 2. The Health Center will accept payment from the Medicare MCO as payment in full only for those services and supplies covered by the Medicare MCO. Resident is responsible for any co-payments or other costs assigned to Resident or not covered by the MCO under the specific terms of the managed care plan. 3. -Resident acknowledges that an MCO for which the Health Center is not an authorized provider may not approve payment for services provided by the Health Center, so that Resident may be hequired to pay the Health Center directly. Resident also acknowledges that the Health Center is not responsible for and has made no representations regarding the actions or decisions of any MCO for which the Health Center is an authorized provider, including decisions relating to a denial of coverage or refusal to pay orr behalf of the Resident. - 4. The Health Center reserves the right to stop its participation in any MCO at any time and in its sole discretion. To the extent practicable, the Health Center will provide advance notice to Residents enrolled in a particular managed care plan or insurance program of its decision to stop participation in that managed care plan or insurance program. C. Medical Assistance Program 1 . Residents who qualify for coverage under the MA Program must apply for and be approved for these services at the County Assistance Office. It is Resident's responsibility to pursue MA coverage. Until approval of MA coverage -Is obtained, the Health Center will consider Resident to be a Private Pay Resident- 2. Resident will be required to use the Patient Pay Liability to pay the Health- Center for the Resident's stay in conjunction with the MA Program. Periodic adjustments in the Patient Pay Liability are made by the County Assistance Office and when issued, will supersede all previous determinations. Resident shall arrange, if possible, for the designation of the Health Center for direct deposit of any Social Security or related benefits or any other Income sources of the Resident in an amount not to exceed the Patient Pay Liability. 3. MA program coverage includes the following: room and board, prescription and non-prescription medications, meals, linen service,' nursing services, incontinence care, social services, recreational activities, personal laundry, a hair cut every six (6) weeks, a shampoo and set every two (2) weeks, one permanent per year, and personal hygiene items provided bytiie Health Center. (Note that only the type and brand of personal hygiene items provided by the Health Center are included.) The MA Program limits the frequency of coverage for the purchase of eyeglasses, hearing aids, and dentures- 4. The Health Center will not charge, solicit, accept or receive monies from or on behalf of Resident for bed hold days covered by MA Program, except for the Patient Pay Liability, to cover the cost of Resident's stay or as a condition of admitting a Resident under the MA Program. 5. Some items and services not covered by the MA Program include, but are not limited to: personal telephone service, personal clothing, guest meals, brand name personal hygiene items, and additional services provided by a beautician other than those listed above. Resident is responsible for charges incurred for these services at the rates listed on the Fee Schedule attached as Exhibit A in addition to the patient pay liability amount. 6. Residents receiving MA coverage are permitted to keep the amount that has been designated as the Resident's personal needs allowance for personal spending. Personal funds may be given to the Health Center for safekeeping (see Health Center Obligations in Section III). 7. The MA Program provides for bed hold days for limited periods of time during Resident's stay. a) Up to fifteen days bed hold. days are allowed when Resident is transferred to a hospital. b) - Up to thirty days bed hold days are allowed annually for intermittent therapeutic leave from the Health Center. c) The bed hold days referenced above are based upon the law in effect at this time, and may be subject to change if the governing state law is changed. 8. The Health Center provides equal access to its services to all individuals, regardless of payor source. V.t. THIRD-PARTY PAYMENTS A. If Resident is or becomes eligible to receive financial assistance or reimbursement from any third parties (such as private insurance, employee benefit plans; MA, Medicare, managed care coverage, supplemental medical or other health insurance, supplemental security income insurance, or old=age survivors' or disability insurance), the Health Center reserves the right to collect such payments directly from the third-party. -Resident shall cooperate fully with the Health Center and each third-party payor to secure payment, and Resident shall designate the Health Center, to the extent permitted by law, as the recipient of direct deposit for receipt of Federal Social Security benefits or any other Federal or State government assistance, reimbursement, or. benefits to the extent of all amounts due the Health Center. B. Resident authorizes the Health Center to make claims and to take necessary actions to secure receipt of third-party payments to reimburse the Health Center forks charges for the stay and care of Resident. To the fullest extent permitted by law, as security for payment. of the Health Centers charges, Resident agrees to assign to the Health Center Resident's rights to any third-parry payments now or subsequently payable to satisfy all charges due under this Agreement_ Resident shall endorse and turn over to the Health Center any payments received from third-party payor to the extent necessary to satisfy the charges under this Agreement. C. In the event of any denial of coverage by the Resident's insurance company, Resident shall pay the facility for all non-covered services retroactive to the date of the initial delivery of services. V11. READMISSION-- BED HOLD POLICY A. A Health Center representative shall communicate with Resident regarding Ms/her desire to continue to occt-.py the Healthh Center bed during hospitalization or therapeutic leave. Verbal consent shall be given to the Health Center representative who shall.document this consent in the clinical record. Written consent shall be obtained following the verbal consent. See Fee Schedule (Exhibit A) for bed-hold rates. B_ Bed holds for Residents enrolled in the MA Program are subject to the provisions of Section 5(C)(7). C_ Resident's belongings shall be removed from the Health Center Within 24 hours if Resident does not execute a bed hold authorization. Belongings not removed in a timely fashion may be packed and stored. V1IL CIVIL RIGHTS COMPLIANCE All Presbyterian Homes, Inc_ facilities, including the Health Center, are open to all in need of services and are not restricted to members of the Presbyterian Church. The Health Center does not discriminate on the basis of race, color, national origin, age, ancestry, sex, handicap or disability. IX. REGULATION - The Health Center and Resident recognize that Health Center is licensed by the Pennsylvania Department of Health and is regulated by the DPW. The Health Center and Resident recognize that Health Center is also regulated by CMS of the United States Department of Health and Human Services. -Both parties recognize that regulatory changes may alter the conditions of this agreement X. GRIEVANCE PROCEDURE If Resident believes that Resident is being mistreated In any way or Resident's rights have been or are being violated by staff or another resident, on in any other way, Resident may submit a complaint to the Health Center's Director of Nursing and/or Administrator, and follow the Health Center's grievance procedure as described in the Resident Handbook. The Health Center's grievance procedure does not preclude Residents from pursuing grievances with appropriate regulatory agencies. X1. ARBITRATION Any controversy, dispute or disagreement arising out of, or relating to this Agreement, or concerning any rights arising thereunder or the breach thereof shall be settled exclusively by arbitration, which shall be conducted at the Health Center in accordance with the American Health Lawyers Association Alternative Dispute Resolution Service Rules of Procedure for Arbitration. Judgment on the award rendered by the arbitrator shall be binding on both parties and may be entered in any court having jurisdiction thereof. Provided, however, that this arbitration clause is not intended to limit or supersede hearing rights that are guaranteed to a resident under the Medicare or MA programs or an applicable state law. XI'L GOVERNING LAW This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania. The Agreement shall be binding upon and inure to the benefit of each of the undersigned parties and their respective heirs, personal representatives, successors and assigns. XI11. SEVERABILiTY The various provisions of this Agreement shall be severable one from another. If any provision of this Agreement is found by a 'court or administrative body of proper jurisdiction to be invalid, the other provisions shall remain in full force and effect as if the invalid provision had not been a part of this Agreement. XIV, ENTIRE AGREEMENT This Agreement represents the entire understanding between the parties, and supersedes all previous representations, understandings or agreements, oral or written, between the parties. XV. MODIFICATIONS The Health Center has the right to modify unilaterally the terms of this Agreement to the extent necessary to conform to subsequent changes in law-or regulation. _TD the extent practicable, the Health Center will give Resident and Resident's Representative thirty (30) days advance written notice of any such modifications. XVI. WAIVER OF PROVISIONS The Health Center Executive Director reserves the right to waive any obligation of Resident under the provisions -of this Agreement in its sole and absolute discretion. No term, provision or obligation of this Agreement shall be deemed to have been waived by the Health Center unless and except to the extent that such waiver is in writing by the Health Center. Any waiver by the Health Center shall not be deemed a waiver of any other term, provision or obligation of this Agreement, and the other obligations of Resident and this Agreement shall remain in full force and effect. Signatures This Agreement and any addenda to this Agreement constitute the entire Agreement ahd undersfandif g between the Health Center and the Resident with respect to the subject rit'aftier of this Agreement and supersede all prior Agreements and understandings. There are no Agreements, understandings; restrictions, warranties, or representations between the Health Center and the Resident other than those set forth in this Agreement, or incorporated in this Agreement by reference. This Agreement may be amended only by a document in writing signed by the Resident and the Administrator or Executive Director, and no a-ct or omission of any employee or agent of the.Health Center shall alter, change or modify any of the provisions of this Agreement. Administrator or Executi Director 3 a -?(P Date Resident Representative Witness Date 'V0 Date --- z g71-6 6_ Date EXHIBIT "B" (TO COMPLAINT) 20€79-10-29 06e40___....._.._._...... , . _ . 4 P 2/3 c;()khi.+?(1AT?JFAI,,'F.'ET ?u}??rr??.vnuzn,. DEPAKne EW OF PUBLIC WELFARE CUMBERLAND COUNIYASSISTA1VCLr OFFICE 33 M87M NSTER DR VE PA, BOX 599 C; MLE, PA 17013.0599 717 240-2700 1 800 269-0173 FAX: 717 249,9 141 Liss Starr on behalf orl onsiretC-yicr DATE 1w1.12.49 308 Middle Road NewvMe 1'A 17241 RECORD NUMBER I09523 DEAR Lisa Starr Our records indicate that In 2007 Margaret Gaylor received $4554,00 from WachoAa Account #2875090000, Please provide the dispoeition of the funds received via depositinto a bank account. Our office just mailed a reapplication through our automated system. You will be receiving this paperwork within a few days. Please provide current bank statements for all accounts In Margaret Gayloes name Including M&T Bank 12824844 and The Farmers National Bank of Newvlfle savings account #982908. If either of these aoocunf. have been close please provide proof of the disposition of the funds received upon closure. Please call with any questions or conoerns at 797-240.2720. My hours ate Tuesdaythrough Friday 7amto 5pm, Sin=01y, Judy Peiper Direet Number 240-2720 To11Brco 100259.0173 Income Maintenance Caseworker EXHIBITA"'C" (TO COMPLAINT) CUMBERLAND CAO P.O. BOX 599 33 WESTMINSTER DRIVE CARLISLE PA 17013-0599 SWAIM HEALTH CENTER ATTN: BILLING 210 BIG SPRING AVE NEWVILLE PA 17241 Notice ID: 99423323 Record Number: 21 0109523 District: 0 Case Load: 0036 Worker. J PEIPER Phone: 1-(800) 269-0173 Mailing Date: 1012212009 Reason: 042 Option: C Type: D Category: PAN PSC: 00 TT: Action has been taken to discontinue your benefits effective 11/03/2009. As a 'Condition of continued eligibility for Medicaid and Long-Term Care benefits, you were asked to provide verification of certain information. You failed to provide the verification for the following person(s) and item(s) by this date: 10/22/09 . Items: Name: Completed Reapplication Packet Verification of all gross monthly -- income - Verification of all resources - s pennsylvania DEPARTMENT OF PUBLIC WELFARE MA wwwApmstate.pa.us DISCONTINUE OFFICE OF INCOME MAINTENANCE NOTICE COMPASS www,compass.state. pa.us - Margaret Gaylor Margaret Gaylor Margaret gaylor Citation: 55 Pa. Code 201.1, 201.3 RECEIVED 0 2 6 2000 Eligibility for Medical Assistance transportation ends effective this notice. Citation: 55PA. Code 2070.32 If you disagree with our decision, you have the right to appeal. age attached form for a complete MIDPENN LEGAL SERVICES explanation of fir right to appeal and to a fair hearing; 401-405 LOUTHER STREET If you are currently receiving benefits and your oral request for a hearing is received In the County CARLISLE PA 17013 Assistance Office or your written request is postmarked or received on or before 11/04/2009. (717) 243-9400 your assistance will continue pending the hearing decision, except when the change is due to State or Federal law. APPLICANT NAME AND ADDRESS MARGARET G GAYLOR SWAIM HEALTH CENTER 210 BIG SPRING ROAD NEWVILLE PA 17257 CUMBERLAND CAO P.O. BOX 599 33 WESTMINSTER DRIVE CARLISLE PA 17013-0599 21 0109523 0 PAN 00 Notice ID: 99423323 Worker: J PEIPER Phone: 1-(800) 269-0173 Mailing Date: 10/22/2009 Reason: 042 Option: C Type: D 47 f, 'i IF U vNISti tr0 APPEAL, COMPLETE Tk BACK OF THIS FORM AND RETURN THE BOTTOJfyffi : 1©IN'TO CAO. MA-LTC-FRONT-12118108 o 00 6 PA MAILTC-X 152-10108 CERTIFICATE OF SERVICE I hereby certify that a true and correct copy of the foregoing Petition for Preliminary Injunction was served via first-class, United States mail, postage prepaid, upon the following: Lisa Starr 308 Middle Road Newville, PA 17241 Defendant Dated: By: William Keslar, Paralegal FILE..'! PCE CF r tc F ";;N;'?''A?Y ?! . ?';l' I NOV 2 4 2009 IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PENNSYLVANIA PRESBYTERIAN SENIOR LIVING d/b/a GREEN RIDGE VILLAGE, Plaintiff, V. No. 09 -0?413 LISA STARR, Defendant CIVIL ACTION - EQUITY ORDER AND NOW, this a , day of i M,2X h 94 , 2009, a hearing in the above-captioned matter on Plaintiff's Petition for the issuance of a Preliminary Injunction is scheduled for "zM ;r Qi_1 S , 200 , at '3 ` 0-0 m. in Court Room No. Cumberland County Courthouse, Carlisle, Pennsylvania. BY THE COURT: FILED- -SCE OF THE F-Ill"')"D?-flIOTARY 2009 NOV 24 PM 3: 52 cumE i- I -;,JN7Y E??ivSYL41, ? -.A