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HomeMy WebLinkAbout10-0878IN THE COURT OF COMMON PLEAS OF COUNTY, PENNSYLVANIA CACH. LLC. c? ca cn Ofto. VS. NO: 16 - 9'`18 ?t v i ?, ?frJLw1, SHARON A AMBROSE NOTICE TO DEFEND You have been sued in Court. If you wish to defendant against the claims set fourth in the following pages, you must take action within (20) days after the Complaint and notice are served, by entering a written appearance personally or by an attorney and filing in writing with the Court, your defenses or objections to the claims set fourth against you. You are warned that if you fail to do so, the case may proceed without you and a judgment may be entered against you by the Court without further notice of any money claims or any other claim or relief requested by the Plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE, IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THIS OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET HELP. THIS OFFICE CAN PROVIDE YOU WITH INFORMATION ABOUT HIRING A LAWYER. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCED FEE OR NO FEE. LAWYER REFERRAL SERVICE PENNSYLVANIA LAWYER REFERAL SERVICE 4TH FLOOR, CUMBERLAND COUNTY COURTHOUSE CARLISLE, PA 17013. (717) 240-6200 v. 66 j cL 7 R-::0 a3-7 /G3 Harrison Ross Byck, Esq., P.C. 229 Plaza Boulevard Suite 112 Morrisville, Pennsylvania 19067 1-888-275-6399/(215) 428-0666 Attorney for Plaintiff #61511 CACH, LLC. ) COURT OF COMMON PLEAS 4340 SOUTH MONACO STREET 2ND ) CUMBERLAND COUNTY FLOOR DENVER, CO 80237 ) Plaintiff, VS. No.: /Q , ?19, SHARON A AMBROSE 47 N EAST #2 CARLISLE, PA 17013 To: SHARON A AMBROSE 47 N EAST #2 CARLISLE, PA 17013 COMPLAINT NOTICE You have been sued in court. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this Complaint and Notice are served. By entering a written appearance personally or by attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and the court without further notice may enter a judgment against you for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. LAWYER REFERRAL SERVICE PENNSYLVANIA LAWYER REFERAL SERVICE 4TH FLOOR, CUMBERLAND COUNTY COURTHOUSE CARLISLE, PA 17013. (717) 240-6200 AVISO Le han demandado a usted en is corte. Si usted quiere defenderse de estas demandas expuestas en las pagins siguientes. Usted tiene veinte (20) dias de plaza al partir de la fecha de la demanda y la notificacion. Hace falta asentar una comparencia excrita o en persons o con abogado y entregar o sus objecciones a las demandas en contra de su persona. Se avisado que si usted no se defiende. La corta tomara medidas y puede continuer la demada en contra suya sin previo Avisa o notificion. Ademas la corte puede decidie a favor del demandante y requiere que usted compla con todas las provisions de esta demanda. Usted puede perder dinero o sus propiedas o otros derechos imporrantes para usted. LLEVE ESTA DEMANDA A UN ABOGADO O SI NO TIENE EL DINERO SUFICIENTE DE PAGAR TAL SERVICIO, VAYA EN PERSOAN O LLAME POR TELEFONO A LA OFICINA CUYA DIRECCION SE ENCUENTRA ESCRITA ABAJO PARA AVERIGUAR DONDE SE PUEDE CONSEGUIR ASISTENCIA LEGAL. SERVICE DE REFERENCIA LEGAL PENNSYLVANIA LAWYER REFERAL SERVICE 4TH FLOOR, CUMBERLAND COUNTY COURTHOUSE CARLISLE, PA 17013. (717) 240-6200 Plaintiff, CACH, LLC., by its attorney Harrison Ross Byck, by way of complaint against Defendant SHARON A AMBROSE, avers the following: 1. Plaintiff, CACH, LLC., is a Colorado limited liability company doing business at 4340 SOUTH MONACO STREET 2ND FLOOR, DENVER, CO 80237. 1. Defendant, SHARON A AMBROSE, is an individual residing at 47 N EAST #2, CARLISLE, PA 17013. 2. The claims raised in the complaint are subject to an agreement to submit these claims to arbitration. <Exhibit C> 3. Defendant, SHARON A AMBROSE, is indebted to BANK OF AMERICA, N.A. on an account stated by and between them in the amount of $3,014.93 which balance was due and unpaid as of January 30, 2007, for credit card account number 4800115992137000. <Exhibit A> 4. On or about July 2, 2007, BANK OF AMERICA, N.A. sold the debt for good and valuable consideration to plaintiff, CACH, LLC. <Exhibit B> 5. The Defendant, Sharon A Ambrose, last tendered a payment on December 30, 2006. 6. A copy of the credit card agreement is attached hereto. <Exhibit C> 7. Plaintiff is entitled to charge-off account finance charges of $0.00. <Exhibit A> 8. Plaintiff is entitled to pre-litigation charge-off interest of $2.6631 per day from the default date ( 32.240% annual percentage rate x $3,014.93 / 365 days) or $2.6631 x 600 days = $1,597.83; which is accrued interest through the date of filing. <Exhibit A> Plus an award of late fees 0.00, court costs $219.00 and reasonable attorneys fees of $602.99 as stated in the Cardholder Agreement attached hereto as <Exhibit C>. 9. The defendant, being indebted to the plaintiff in the sum of $5,434.75 upon the account stated by and between them did promise to pay said sums upon demand. Demand has been made for payment of $5,434.75 and the defendant has failed to remit payment. WHEREFORE, plaintiff demands judgment against the defendant for $5,434.75 together with other interest and costs of suit. Date: December 16, 2009 EXHIBIT A Precared for. SHARON A AMBROSE 4024 1 320 0287 5495 Summarv of Transactions Previous Balance $2,557.14 Payments and Credits $93.85 Cash Advances + $0.00 Purchases and Adjustments + $39.00 Periodic Rate Finance Charges + $70.58 Transaction Fee Finance Charges + $0.00 January 2007 Statement Credit line. $1,500.00 Cash or Credit Available: Billing Cycle and Payment Information Days in Billing Cycle 31 Closing Date 01/05/07 Payment Due Date 01/31/07 Current Payment Due $119.00 Past Due Amount + $754.77 BankofAnmerica 40111. Forlnformation on YourAccount Visit www.bankofamerica.com Mail Payments to.. BANK OF AMERICA P.O. BOX 15726 WILMINGTON, DE 19886-5726 Mail Billing Inquiries to: BANK OF AMERICA P.O. BOX 15026 WILMINGTON, DE 19850-5026 Total Minimum Call toll-free 1-800-626-2556 New Balance Total $2,572.87 Payment Due TDD hearing impaired 1 800-346-3178 Transactions Posting Transaction Reference Account Payments and Credits Date Date Number Number Category Amount PAY BY PHONE PAYMENT 12/30 93.85 C Purchases and ustments A LATE FEE FOR P YMENT DUE 12131 01/02 12131 2463 C 39.00 Charge Finance Schedule Corresponding Annual Balance Subject to Category Periodic Rate Percentage Rate Finance Charge Cash Advances A. Balance Transfers, Checks 0.08832896 DLY 32.24% $0.00 B. ATM, Bank 0.088328% DLY 32.24% $39.96 C. Purchases 0.088328% DLY 32.24% $2,537.66 Annual Percentage Rate for this Billing Period: 32.24% (Includes Periodic Rate Finance Charoes and Transaction Fee Finance Chames.) Periodic Rate May Vary OUR RECORDS SHOW YOUR ACCOUNT IS PAST DUE YOUR BALANCE EXCEEDS APPROVED CREDIT LIMITS 06 0025728700087377000093850004800113108621165 Check here for a change of mailing address or phone number(s). BANK OF AMERICA Please provide allcorrectbns on the reverse side. P.O. BOX 15726 WILMINGTON, DE 19886-5726 ACCOUNTNUMBER.• 4024 1 320 0287 5495 m NEWBALANCETOTAL: $2,572.87 PAYMENT DUE DATE.• 01/31/07 N SHARON A AMBROSE?°'°ef''s'p'r` 107 N HANOVER ST APT 3 ? d" ? "'? I CARLISLE PA 17013-2458 $873.77 A Mail this payment coupon along with a check or money order payable to: BANK OFAMERICA 1:5 2 40 2 2 2 50II: L2563i0862ii6Sul [IMPORTANT MIFORM 77ON ABOUT THIS ACCOUNT -- - - - --? USE111 Rev. 09/06 GRACE PERIOD Grace Period" means the period of time during a billing cycle when you will not accrue Periodic Rate Finance Charges on certain transactions or balances. There is no Grace Period for Category A or B Cash Advances. If you pay in full this statement's New Balance Total by its Payment Due Date and if you paid in full this statement's Previous Balance in this statement's billing cycle, then you will have a Grace Period during the billing cycle that began the day after this statement's Closing Date on the Category C or D portions of this statement's New Balance Total. During a 0% promotional APR period: 1) no Periodic Rate Finance Charges accrue on balance categories with the 0% promotional APR; and 2) you must pay the Total Minimum Payment Due by its Payment Due Date (and avoid any other "promotion tum-off event" as defined in your Credit Card Agreement) to maintain the 0% promotional APR. * * If a corresponding Annual Percentage Rate in the Finance Charge Schedule on the front of this statement contains a "* *" symbol, then with respect to those balance categories: 1) the 0% promotional APR for each of the balance categories will expire as of the end of the next billing cycle; and 2) you must pay this statement's New Balance Total by its Payment Due Date to avoid Periodic Rate Finance Charges after the end of the 0% promotional APR period on those balances existing as of the Closing Date of this statement. CALCULATION OF BALANCES SUBJECT TO FINANCE CHARGE Categories A and B - Average Balance Method (including new Cash Advances): We calculate separate Balances Subject to Finance Charge for Category A balances and Category B balances. We do this by: (1) calculating a daily balance for each day in this statement's billing cycle; (2) calculating a daily balance for each day prior to this statement's billing cycle that had a "Pre-Cycle Cash Advance" balance, which is a Cash Advance with a transaction date prior to this statement's billing cycle but with a posting date within this statement's billing cycle; (31 adding all the daily balances together; and (4) dividing the sum of the daily balances by the number of days in this statement's billing cycle. To calculate the daily balance for each day in this statement's billing cycle, we take the beginning balance, add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance, add new Cash Advances and Transaction Fees, and subtract applicable payments and credits. If any daily balance is less than zero we treat it as zero. To calculate a daily balance for each day prior to this statement's billing cycle that had a Pre-Cycle Cash Advance balance, we take the beginning balance attributable solely to Pre-Cycle Cash Advances (which will be zero on the transaction date of the first Pre-Cycle Cash Advance), add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance, and add only the applicable Pre-Cycle Cash Advances, and their related Transaction Fees. We exclude from this calculation all transactions posted in previous billing cycles. Categories C and D - Average Daily Balance Method (including new transactions): We calculate separate Balances Subject to Finance Charge for Category C balances and Category D balances. We do this by: (1) calculating a daily balance for each day in the billing cycle; (2) adding all the daily balances together; and (3) dividing the sum of the daily balances by the number of days in the billing cycle. To calculate the daily balance for each day in this statement's billingg cycle, we take the beginning balance, add an amount equal to the applicable Daily Perioxlic Rate multiplied by the previous day's daily balance, add new transactions, new Account Fees, and new Transaction Fees, and subtract applicable payments and credits. If any daily balance is less than zero we treat it as zero. If the Previous Balance shown on this statement was paid in full in this statement's billing cycle, then on the day after that payment in full date, we exclude from the beginning balance new transactions, new Account Fees, and new Transaction Fees which posted on or before that payment in full date, and we do not add new transactions, new Account Fees, or new Transaction Fees which post after that payment in full date. We include the costs for the Credit Protection plan or for credit insurance purchased through us in calculating the beginning balance for the first day of the billing cycle after the billing cycle in which such costs are billed. TOTAL PERIODIC RATE FINANCE CHARGE COMPUTATION Periodic Rate Finance Charges accrue and are compounded on a daily basis. To determine the Periodic Rate Finance Charge for each category, we multiply the Balance Subject to Finance Charge by its applicable Daily Periodic Rate and that result by the number of days in the billing cycle. To determine the total Periodic Rate Finance Charge for the billing cycle, we add the Periodic Rare Finance Charges for each category together. Each Daily Periodic Rate is calculated by dividing its corresponding Annual Percentage Rare by 365. NOW WE ALLOCATE YOUR PAYMENTS We will allocate your payments in the manner we determine. In most instances, we will allocate your payments to balances (including transactions made after this statement) with lower APRs before balances with higher APRs. This will result in balances with lower APRs (such as new balances with promotional APR offers) being paid before any other existing balances. Payment Due Date and Keeping Your Account In Good Standing Your Payment Due Date will not fall on the same day each month. In order to help maintain anypromotionaI rates, to avoid the imposition of Default Rates (if applicable), to avoid late tees, and to avoid overlimit fees, we must receive at least the Total Minimum Payment Due by its Payment Due Date each billing cycle and you must maintain your account balance below your Credit Limit each day. MISCELLANEOUS For the complete terms and conditions of your account, consult your Account Agreement. FIA Card Services is a tradename of FIA Card Services, N.A. This account is issued and administered by FIA Card Services, N.A. CUSTOMER SUT EABTNT OF D/SPUf1FD /THM - Please call toll fire 1-866-266-0212 Monday-Thursday 8am-9pm (Eastern Time) and Friday 8am-7pm (Eastern Time). For prompt service please have the merchant reference number(s) available for the charge(s) in question. PLEASE DO NOT ALTER WORDING ON THIS FORM AND DO NOT MAIL YOUR LETTER OR FORM WITH YOUR PAYMENT. Choose only one dispute reason. Your Name: Account Number. Transaction Date: Posting Date: Reference Number: Amount $: Disputed Amount $: Merchant Name: Q 1. The amount of the charge was increased from $ V)$ or my sales slip was added incorrectly. Enclosed is a copy of es s ip t sfmws ile corm[ amount Q 2.1 certify that the charge listed above was not made by rue or a person authorized by me to use card, nn. were the goods or services represented by the transaction received by me or a person authorized by me. Q 8.1notifiedthe merchanton l?/ (MMIDD/YY)to cancdthepreauthorizedorder (reservation). Phase riote canodTarion # a_nJ endose a copy of your contract and a copy of your telephone bill showing date and time of cancellation. Reason for cancellation I cancellation # Q 3. I have not moved the merchandise that was to be shipped to me on 1 (MM/DDNY). I have asked the merchant to credit my account Q 4.1 was issued a aedtt sip that was not shown on my statement Acopy of my credit slip is enclosed. The merchant has up to 30 days to credit your account Q 5. Merchandise that was ??h,pp??d to me has arrived dam and/or defective. I returned it on / / (YLWDD/YY) and asked de merchant to actin my account Attach a letter describing how the merchase was damaged and/or defective and a copy of the proof of return. 0 6. Although 1 did engage in the above transaction, l have contacted die merchant, returned the merchandise on / / MM/DDIYY) and requested a credit I either did not receive this credit or it was urssau's?acwry. Atta?i a explaining why you are disputin g this charge with a copy of the proof of return. If yew are unable to return the merdwidise, pkase ecplain. 0 7.1 certify that the charge in question was a surgle transaction, butwas posted twice to my statement I dui tux authorize the second transaction. Sale #1$ _ Reference # Sale #2 $ Reference # Q 9. Although I did engage in the above transaction, l have contacted the merchant for cndit The services to be provided on _/ I (MM/DD/W) were not received or were unsatisfactory. Attach a letter describing the servces exp<we?y xu attempts to resolve with the nxrcharrcand a copy of your contras. Q 10. I certify that 1 do not recognize the transaction. Merchants often provide telephone numbers next m their name on your bitting statement Please attempt to contact de merchant for information. Q 11. If your dispute is for a different reason, please contact us at de above telephone number Signature (required): Date: Best contact telephone Home#: Billing ri f?tiis are only preserved by written inquiry. To preserve your billing rights, please return a copy of tTiis form and anyp supporting information regarding the merchant charge in question to: Attu: Billing Inquires, 1. .Box 15026, Wilmington, DE 19950-5026, USA. PLEASE KEEP THE ORIGINAL FOR YOUR RECORDS AND SEND A COPY OF THIS STATEMENT Payments We credit payments as of the date received, if the payment is 1) received by 5 p.m. (Eastern Time), 2) received at the address shown in the bottom left-hand corner of the front of this statement, 3) paid with a check drawn in U.S. dollars on a U.S. financial institution or a U.S. dollar money order; and 4) sent in the enclosed return envelope with only the bottom portion of this statement accompanying rt. Payments received after 5 p.m. on any day including the Payment Due Date, but that otherwise meet the above requirements, will be credited as of the next day. We will reject payments that are not drawn in U.S. dollars and those drawn on a financial institution located outside of the United States. Credit for any ,her payments may be delayed up to five days No payment shall operate as an accord and satisfaction without the prior written approval of one of our Senior Officers We process most payment checks elearonically by using the information found on your check. Each cheek authorizes us to create a one time electronfe funds transfer (or process it as a check or paper draft). Funds may be withdrawn from your account as soon as the same day we receive your payment. Checks are not resumed m you. For more information or to stop the elec tronic funds transfers, call us at the number listed on the front. If you have authorized us to pay your credit card bill automatically from your savings or checking account with us, you can stop the payment on any amount you think is wrong. To stop the payment your letter must reach us at least three business days before the automatic payment is scheduled to occur. !V=, billing address or contact information has changed, or if your is incorrect as it appears on this bill, please provide all corrections here. Address 1 _ Address 2 _ City _ State _ Area Code & Home Phone Area Code & Work Phone Zip BankofAnmica Preparedfor SHARON AAMBROSE June 2007 Statement 44001. Credit Line: $0.00 48001159 9213 7000 Cash or Credit Available. For1nfom7abbn on YourAccount l/is/t b k f i Account Information Billi C d P l www. an o amer ca.com Mail Payments to.• Summary of Transactions ng yc e an aymen t Information BANK OF AMERICA Previous Balance Payments and Credits - Cash Advances + $3,014.93 $3,014.93 $0.00 Days in Billie Cycle 9 Closing Date 32 06/27/07 P.O. BOX 15719 WILMINGTON, DE 19886-5719 Mail Billinglnquinesto: Purchases and Adjustments + Periodic Rate Finance Charges + Transaction Fee Finance Charges + $0.00 $0.00 $0.00 Payment Due Date Current Payment Due Past Due Amount 07/22/07 $0.00 + $0.00 BANK OF AMERICA P.O. BOX 15026 WILMINGTON, DE 19850-5026 New Balance Total $0.00 Total Minimum Payment Due a Call toll-free 1-800-626-2556 TDD hearing-impaired 1-800-346-3178 T ransactions Pa ments and Credits Posting Transaction Date Date Reference Number Account Number Category Amount ZERO CUR EL ON SOLD ACCT 06/19 - 06/18 3,014.93 C Fi h nance C arge Schedule Corresponding Annual Balance Subject to Category Periodic Rate Percentage Rate Finance Charge Cash Advances A. Balance Transfers, Checks 0.000000% DLY 0.00% $0.00 B. ATM, Bank 0.000000% DLY 0.00% $0.00 C. Purchases 0.000000% DLY 0.00% $0.00 Annual Percentage Rate for this Billing Period: See Corresponding (Includes Periodic Rate Finance Charges and Transaction Fee Finance Charges.) Annual Percentage Rate Above Important THANK YOU FOR YOUR PAYMENT. YOUR ACCOUNT WILL NO LONGER BE SUBJECT TO THIS DEFAULT RATE UPON RECEIVING THE MINIMUM PAYMENT DUE ON TIME FOR SIX CONSECUTIVE MONTHS WITHOUT GOING OVERLIMIT. 23 0000000000000000000093850004800115992137000 BANK OF AMERICA P.O. BOX 15719 WILMINGTON, DE 19886-5719 SHARON A AMBROSE 107 N HANOVER ST APT 3 CARLISLE PA 17013-2458 M Check here for a change of mating address or phone number(s). '--J Please provide all corrections on the reverse side ACCOUNT NUMBER.• 4800 1 159 9213 7000 NEW BALANCE TOTAL: $0.00 PAYMENT DUE DATE.• 07/22/07 I • t? EnarAq -*A MWS=AwM Mail this navmant onumn alone with a check or money order payable to: BANK OFAMER/CA m o N 1:5 2 40 2 2 2 501: L25659921,37000iin 1AIPORTAIMTWFORAUTIONABOUT THIS ACCOUNT USE111 Rev. 09/06 1 GRACE PERIOD "Grace Period" means the period of time during a billing cycle when you will not accrue Periodic Rate Finance Charges on certain transactions or balances. There is no Grace Period for Category A or B Cash Advances. If you pay in full this statement's New Balance Total by its Payment Due Date and if you paid in full this statement's Previous Balance in this statement's billing cycle, then you will have a Grace Period during the billing cycle that began the day after this statement's Closing Date on the Category C or D portions of this statement's New Balance Total. During a 0% promotional APR period: 1) no Periodic Rate Finance Charges accrue on balance categories with the 0% promotional APR; and 2) you must pay the Total Minimum Payment Due by its Payment Due Date (and avoid any other "promotion tum-off event" as defined in your Credit Card Agreement) to maintain the 0% promotional APR. * * If a corresponding Annual Percentage Rate in the Finance Charge Schedule on the front of this statement contains a "* *" symbol, then with respect to those balance categories: 1 the 0% promotional APR for each of the balance categories will expire as of the end of the next billing cycle; and 2) you must pay this statement's New Balance Total by its Payment Due Date to avoid Periodic Rate Finance Charges after the end of the 0% promotional APR period on those balances existing as of the Closing Date of this statement. CALCULATION OF BALANCES SUBJECT TO FINANCE CHARGE Categories A and B - Average Balance Method (including new Cash Advances): We calculate separate Balances Subject to Finance Charge for Category A balances and Category B balances. We do this by: (1) calculating a daily balance for each day in this statement's billing cycle; (2) calculating a daily balance for each day prior to this statement's billing cycle that had a "Pre-Cycle Cash Advance" balance, which is a Cash Advance with a transaction date prior to this statement's billing cycle but with a posting date within this statement's billing cycle; (3) adding all the daily balances together; and (4) dividing the sum of the daily balances by the number of days in this statement's billing cycle. To calculate the daily balance for each day in this statement's billing cycle, we take the beginning balance, add an amount equal to the applicable Daily Periodic Rate multiplied 6 the previous day's daily balance, add new Cash Advances and Transaction Fees, and subtract applicable payments and credits. If any daily balance is less than zero we treat it as zero. To calculate a daily balance for each day prior to this statement's billing cycle that had a Pre-Cycle Cash Advance balance, we take the beginning balance attributable solely to Pre-Cycle Cash Advances (which will be zero on the transaction date of the first Pre-Cycle Cash Advance), add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance, and add only the applicable Pre-Cycle Cash Advances, and their related Transaction Fees. We exclude from this calculation all transactions posted in previous billing cycles. CUSTOMER STATEMENT OF D/SPUTED ITEM - Please call toll free 1-866- (Eastern Time). For prompt service please have the merchant reference number(s) a PLEASE DO NOT ALTER WORDING ON THIS FORM AND DO NOT MAIL YOUR LETTER C Your Name: Transaction Date: Posting Date: Amount $: Disputed Amount $: Q 1. The amount of the charge was increased from $ to $ or my sales slip was added incorrectly. Enclosed Ls a copy of the sot s ip t rat slows iecxreu amount Q 2.1 notify thaz the d>arge lis=a was not made by me or a person authorized by me to use in card, nor were ttoe gentle or services the transact on received by me or a person authorized liy me Q 3.1 have not received doe merchandise that was to be shipped to me on _ I 1 (MMIDD/YY). I have asked the merchant to credit my account Q 4.1 was issued a credit slip that was not shown on my statement Acopy of my credit slip is enclosed. The merchant has up to 30 days to credit your account Q 5. Merchandise that was shipped to me has arrived damaged and/or defective. I returned it on I / (MD1YY) and asked the rnt to credit my aarnuht Attach a letter describing hrnv the m rch__Ri ise was damaged and/or defective and a copy of the proof of remm. Q 6. Although 1 did engage in the above transaction, l have omnwxW the merchant, returned the merchandise on 'v1MD(YY) and requested a credit I either did not receive this credit or it was urea mry. Atia?i a e *uwtg why you are this charge with a copy of the proof of return if you are unable to return the merch mndise please eosin. Q 7. I certify that the charge in question was a si1#1 transaction, butwas posted twice to my statement 1 did not authorize the second transaction. $ _ Reference # Sale #2 $ Reference # Paymonto We credit payments as of the date received, if the payment is 1) received by 5 p.m. (Eastern Time), 2) received at the address shown in the bottom left-hand comer of the front of this statement, 3) paid with a check drawn in U.S. dollars on a U.S. financial institution or a U.S. dollar money order; and 4) sent in the enclosed return envelope with only the bottom portion of this statement accompanying it. Payments received after 5 p.m. on any day including the Payment Due Date, but that otherwise meet the above requirements, will be credited as of the next day. We will reject payments that are not drawn in U.S. dollars and those drawn on a financial institution located outside of the United States. Credit for any other payments may be delayed up to five days. No payment shall operate as an accord and satisfaction without the prior written approval of one of our Senior Officers We process most payment checks elecxronically by using the information found on your check. Fach cheek authorizes us to create a one time electronic funds tran sfer (or process it as a check or paper draft). Funds may be withdrawn from your account as soon as the same day we receive your pa menu. Checks are not returned to you. For more information or to stop the electronic funds transfers, call us at the number listed on the front. If you have authorized us to pay your credit card bill automatically from your savings or checking account with us, you can stop the payment on any amount you think is wrong. To stop the payment your letter must reach us at least three business days before the automatic payment is scheduled to occur. Categories C and D - Average Daily Balance Method (including new transactions): We calculate separate Balances Subject to Finance Charge for Category C balances and Category D balances. We do this by. (1) calculating a daily balance for each day in the billing cycle; (2) adding all the daily balances together; and (3) dividing the sum of the daily balances by the number of days in the billing cycle. To calculate the daily balance for each day in this statement s billing cycle, we take the beginning balance, add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance, add new transactions, new Account Fees, and new Transaction Fees, and subtract applicable payments and credits. If any daily balance is less than zero we treat it as zero. If the Previous Balance shown on this statement was paid in full in this statement's billing cycle, then on the day after that payment in fill date, we exclude from the beginning balance new transactions, new Account Fees, and new Transaction Fees which posted on or before that payment in full date, and we do not add new transactions, new Account Fees, or new Transaction Fees which post after that payment in full date. We include the costs for the Credit Protection plan or for credit insurance purchased through us in calculating the beginning balance for the first day of the billing cycle after the billing cycle in which such costs are billed. TOTAL PERIODIC RATE FINANCE CHARGE COMPUTATION Periodic Rate Finance Charges accrue and are compounded on a daily basis. To determine the Periodic Rate Finance Charge for each category, we multiply the Balance Subject to Finance Charge by its applicable Daily Periodic Rate and that result by the number of days in the billing cycle. To determine the total Periodic Rate Finance Charge for the billing cycle, we add the Periodic Rate Finance Charges for each category together Each Daily Periodic Rate is calculated by dividing its corresponding Annual Percentage Rate by 365. HOW INIE ALLOCATE YOUR PAVMKNTS We will allocate your payments in the manner we determine. In most instances, we will allocate your payments to balances (including transactions made after this statement) with lower APRs before balances with higher APRs. This will result in balances with lower APRs (such as new balances with promotional APR offers) being paid before any other existing balances. Paymourt Duo Datme and Keeping Ybur Account In Good Standing Your Payment Due Date will not fall on the same day each month. In order to help maintain any promotional rates, to avoid the imposition of Default Rates (if applicabl), to avoid late fs, and to avoid over] imit fees, we must receive at least the Total Minimum Payment Due by its Payment Due Date each billing cycle and you must maintain your account balance below your Credit Limit each day. MISCELLANEOUS For the complete terms and conditions of your account, consult your Account Agreement. FIA Card Services is a tradename of FIA Card Services, N.A. This account is issued and administered by RA Card Services, N.A. ulay 8am-9pm (Eastern Ti-) and Friday Sam- 7p-in auestion. ORM WITH YOUR PAYMENT. Choose only one dispute reason. Account Number. Reference Number: Merchant Name: Q 8.1 notified the merchant on /_ I (MMOD/YY) to canml the pteauthorized order (reservation). Please we camel anion # an i available, endue a copy of your contract and a copy of your telephone bill showing date and time of eancellatioa Reason for cancellation I cancel6tio n # Q 9. Ahfwugh I did engage in the above transaction, I have contacted the merchant for credit The services to be provided on / (MM/DD/YY) were not received or were unsatisfactory. Attach a letter describing the se vices expa?your attempts to resolve with the merchant and a copy of your contract. Q 10.1 certify that I do not recognize the transaction, Merchants often provide telephone numbers next to their name on your billing statement. Please attempt to contact the merchant for information. Q 11. If your dispute is for a different reason, please contact us at the above telephone number Signature (required): Date: Best contact telephone #: Home#: Billing rights are only preserved by written inquiry. To preserve your billing rights, please return a wpy oft his form and anyy supporting information regarding the merchant charge in question to: Atm: Billing laquiries, P. O. Box 15026, Wilmington, DE 19850.5026, USA. PLEASE KEEP THE ORIGINAL FOR YOUR RECORDS AND SEND A COPY OF THIS STATEMENT. if our billing address or contact information has changed, or if your address is incorrect as it appears on this bill, please provide all corrections here. Address 1 _ Address 2 _ City _ State _ Area Code & Home Phone Area Code & Work Phone Zip v A, N 0 N Prepared for. SHARON A AMBROSE 4024 1320 0287 5495 BankofAmedca December 2006 Statement Credit Line: $1,500.00 Cash or CreditAvailab/e: _ Account Information www.bankofamerica.com Pq_Knents to: Summary of Transactions Billing Cycle and Payme nt Information BANK OF F AMERICA BANK Previous Balance $2,449.95 Days in Billing Cycle 31 P.O. BOX 15726 Payments and Credits $0.00 Closing Date 12/05/06 WILMINGTON, DE 19886-5726 Cash Advances + $0.00 Mail Billing lnyuinas to: Purchases and Adjustments + $39.00 Payment Due Date 12/31/06 BANK OF AMERICA Periodic Rate Finance Charges + $68.19 Current Payment Due $117.00 P.O. BOX 15026 Transaction Fee Finance Charges + $0.00 Past Due Amount + $731.62 WILMINGTON, DE 19850-5026 $2 557 14 Total Minimum Call toll-free 1-800-626-2556 TDD h i i d 1 800 346 3178 i New Balance Total , . Payment Due re - - - ear ng- mpa Transactions Posting Transaction Reference Account Purchases and Adjustments Date Date Number Number Category Amount LATE E OR PAYMENT DUE 11/30 11/30 11/30 2449 C' 39.00 Finance Charge Schedule Corresponding Annual filWance Subject to Category Pk9riodk Rate Percentage Rate Finance Charge Cash Advances A. Balance Transfers, Checks 0.088328% DLY 32.24% $0.00 B. ATM, Bank 0.088328% DLY 32.24% $50.07 C. Purchases 0.088328% DLY 32.24% $2,440.18 Annual Percentage Rate for this Billing Period: 32.24% (Includes Periodic Rate Finance Charges and Transaction Fee Finance Charges.) Periodic Rate May Vary OUR RECORDS SHOW YOUR ACCOUNT IS PAST DUE YOUR BALANCE EXCEEDS APPROVED CREDIT LIMITS 06 0025571400084862000150000004800113108621165 BANK OF AMERICA P.O. BOX 15726 WILMINGTON, DE 19886-5726 SHARON A AMBROSE 107 N HANOVER ST APT 3 CARLISLE PA 17013-2458 M Check here for a change of coaling address or phone number(s). - Please provide al corrections on the reverse aide. ACCOUNT NUMBER.' 4024 1 320 0287 5495 NEWBALANCE TOTAL : $2,557.14 PAYMENT DUE DATE.' 12/31/06 1 ?d?gmarrMraufd3KYOrd is Marl this payment coupon along with a check or money order payable to., BANK OFAMER/CA m N 1:S240222S0II: 12S6310862L16Sus IMPORTANT MIFOR TION ABOUT THIS ACCOUNT USE111 Rev. 09/06 GRACE PERIOD " " Categories C and D - Average Daily Balance Method (including new transactions): Grace Period mea accrue Periodic Rate Fin ns the period of time during a billing cycle when you will not We calculate separate Balances Subject to Finance Charge for Category C balances and nce Charges on certain transactions or balances. There is no Category D balances. We do this by: (1) calculating a daily balance for each da in the Grace Period for Catego Balance Total by its Paym y y A or B Cash Advances. If you pay in full this statement's New billing cycle; (2) adding all the daily balances together; and (3) dividing the sum of ent Due Date and if you paid in full this statement's Previous the daily balances by the number of days in the billing cycle. Balance in this statement billing cycle that began t s billing cycle, then you will have a Grace Period during the To calculate the daily balance for each day in this statements billing cycle, we take the e day after this statement's Closing Date on the Category C beginning balance, add an amoxint equal to the applicable Daily Periodic Rate multiplied by or D portions of this scat meat's New Balance Total. the previous day's daily balance, add new transacnons new Account Fees and new During a 0% promo ional APR period: 1) no Periodic Rate Finance Charges accrue Transacion Fees, and subtract applicable payments and ttedits. Tf any daily balance is less on balance categories wi h the 0% promotional APR; and 2) you must pay the Total than zem we treat it as zem. R the Previous Balance shown on this statement was paid in full Minimum Payment Due y its Payment Due Dare (and avoid any other "promotion in this statements billing cycle, then on the day after that paytihent in full date, we exclude tum-off event" as define d to your Credit Card Agreement) to maintain the 0% from the beginning balance new transactions, new Accamt Fees, and new Transaction Fees promotional APR. whir. h posted on or before that paymte tit in full date, and we do not add crew transactions, * * If a corresponding Annual Percentage Rate in the Finance Charge Schedule on new Account Fees, or new Transaction Fees which post aher that payment in full date. the front of this statemen t contains a "* *" symbol, then with respect to those balance We include the costs for the Credit Protection plan or for credit insurance categories: 1) the 0% p f h d f h b' motional APR for each of the balance categories will expire as purchased through us in calculating the beginning balance for the first day of the billing ' l ' i o t e en o t e next ng cyc e; and 2) you must pay this statement s New Balance cycle after the bill ng cycle in which such costs are billed. Total by its Payment Du the 0% promotional AP Date to avoid Periodic Rate Finance Charges after the end of TOTAL PERIODIC RATE FINANCE CHARM COMPUTATION period on those balances existing as of the Closing Date of this statement. Periodic Rate Finance Charges accrue and are compounded on a daily basis. To determine th P i di R Fi Ch f h CALCULATION OF Cate ories A d B e er o c ate nance arge or eac category, we multiply the Balance ALANCES SUBJECT TO FINANCE CHARGE Subject to Finance Charge by its applicable Daily Periodic Rate and that result by the A B l M h d i l di h g an verage a ance et o ( nc u ng new Cas Advances): We number of days in the billing cycle. To determine the total Periodic Rate Finance Charge calculate separate Balanc Cate o B b l W s Subject to Finance Charge for Category A balances and for the billing cycle, we add the Periodic Rate Finance Charges for each category d hi b 1 l l i d l , b l f g ry a ances. e ' o t s y: ( ) ca cu at ng a ai y a ance or each day in this together. Each Daily Periodic Rate is calculated by dividing its corresponding Annual statement s billing cycle; 2) calculating a daily balance for each day prior to this Percentage Rate by 365. statement's billing cycle Ad i h at had a "Pre-Cycle Cash Advance" balance, which is a Cash HOW WE ALLOCATE YOUR PAYMENTS ' vance w t a transacti date within this statemen hn date prior to this statement s billing cycle but with a posting We will allocate your payments in the manner we determine. In most instances, 's billing cycle; (3) adding all the daily balances together; and we will allocate your payments to balances (including transactions made after this (4) dividing the sum of billing cycle. a daily balances by the number of days in this statement's statement) with lower APRs before balances with higher APRs. This will result in To calculate the daily balances with lower APRs (such as new balances with promotional APR offers) being balance for each day in this statement's billing cycle, we take paid (afore any other existing balances the beginning balance, a multiplie b the previo . d an amount equal to the applicable Daily Periodic Rate Dos Daft* ausd Ktesping Your AaxoutrL In Good Standhrg s day's daily balance add new Cash Advances and Transaction PaymeM Fees and Fees, su btract appfic , Your Payment Due Date will not fall on the same day each month. In order to help ble payments and credits. If any daily balance is less than zero maint i i l id h i f we treat it as zero. T l l d l a n anYpromot ona rates, to avo t e mposition o Default Rates (if a lhcable), l p to avoid late fees and to avoid overlimit fees w i l t t h T d f ' o ca cu ate a ai y , , e mus rece ve at eas t e ota ance or each day prior to this statement s billing cycle that had a Pre-Cycle Cash A ance balance, we take the beginning balance attributable Minimum Payment Due by its Payment Due Date each billing cycle and you must solely to Pre-Cycle Cash dvances (which will be zero on the transaction date of the first maintain your account balance below your Credit Limit each day. Pre-Cycle Cash Advance , add an amount equal to the applicable Daily Periodic Rate MISCELLANEOUS multiplied by the previo Cash Advance a d th i s day's daily balance, and add only the applicable Pre-Cycle For the complete terms and conditions of your account, consult your Account l t d T A i F W HA C l d f d S h i i d s, n e re a e ransact greement. on ees. e exc u e rom t ar erv ces s a tra is calculation all ename of FIA Card Services, N.A. This account is transactions posted in pr vious billing cycles. issued and administered by F[A Card Services, N.A. CUSTOMER STATE OF DISPUTED ITEM - Please call toll free 1-866-266-0112 Monday-Thursday Sam-9pm (Eastern Time) and Friday 8am-7pm (Eastern Time). For pr )mpt service please have the merchant reference mummer(s) available for the charge(s) in question. PLEASE DO NOT ALTER ' ORDING ON THIS FORM AND DO NOT MAIL YOUR LETTER OR FORM WITH YOUR PAYMENT. Choose only one dispute reason. Your Name: Account Number. Transaction Date: Posting Date: Reference Number: Amount $: Disputed Amount $: Merchant Name: 1, The amount of the dna was increased from $ to $ or my sales 9. I notified the merchant on /_/ (MMODNY) to cancel the preauthorized order slip was added incnrr y. Enclosed is a copy of die es s ip t showil a correct amount (reservation). Please note caution # anti if available, enclose a copy of your contract and a 0 2.1 cal that the charge listed above was not made by me or a person authorized by me to use card, nor copy of your telephone bill showing dace and time of cancellation. Reason for cancellation / cancellation # were rite goods or servi:es repmented by the transaction received by me or a persm authorized by me. Q 3. I have not received the merchandise that was to be shipped to me on (MM/DD/YY). Q 9. Although I did engage in the above transaction, I have contacted the metchant for credit The services to be I have asked the mend iu to credit my account provided on _L_/ (MMIDD/YY) were that received or were unsatisfactory. Attach a letter 4.1 was issued a credit d that was not shown on my statement A copy of my credit dip is enclosed, desanbing the services Wpm y6 attempts to resdvewith doe merchant and a copy of your contract. The merchant has up 30 clays to credit your account Q 10.1 certify that I do not recognize the transaction. Merchants often provide telephone numbers flex[ to their h billi I 5. Merc ng statement Please attempt to attract the merchant for information. andise that wahipped to me has arrived derma? and/or defective. I returned it on name on yo¢ M/1)[ITY) / (and asked the merchant to credit my account Attach a liner describing 11. If your dispute is for a different reason, please contact us at the above telephone number how the merclhacse was damaged andlor defective and a copy of the proof of return. 6. Although I did engage in the above transaction, I have attracted the merchant, returned the merchandise Signature (required): Date: on / / NINWDNY) and requested a credit. I either did not receive this credit or it was Best contact telephone #: Home#: tttnsatis . Atgcwi as explaining why you are dtsp tg rbits charge with a copy of the proof of ? o return. ff you are unable to return the merchandnse please Wert Billing ri??hhis are only preserved by written inquiry. To preserve your billing rights, please return a 0 7.1 certify that the charge in question was a snr transaction, but was posted twice to my statement copy of tTiis form and anyy supppotthng information regardin g the merchant charge m question to: I did not authorize the second transaction. Sale #l $ Reference# Atm: Billing Inquiries CO. )3ox 15026, Wilmington, DE 19850.5026, USA. Sate #2 $ Reference # PLEASE KEEP THE ORIGINAL FOR YOUR RECORDS AND SEND A COPY OF THIS STATEMENT. pftmMuft We credit payments a of the date received, if the payment is 1) received by 5 p.m. (Eastern Time), 2) receive at the address shown in the bottom left-hand comer of the front of this statement, 3) paid with a check drawn in U.S. dollars on a U.S. financial institution or a U.S. dollar money orde and 4) sent in the enclosed return envelope with only the bottom portion of this statement accompanying it. Payments received after 5 p.m. on any day including the Payment Due Date, but that otherwise meet the above requirements, will be credited as of the next day. We will reject payments that are not drawn in U.S. dollars and those drawn on a financial institution located outside of the United States. Credit for any (Aber payments may be delayed up to five days. No payment shall operate as an accord and satisfaction without the prior written approval of one of our Senior Officers. We process most payment checks electronically by using the information found on your check. Each check authorizes us to create a one-time electronic funds transfer (or process it as a check or paper draft). Funds may be withdrawn from your account as soon as the same day we receive your, payment. Checks are not returned to you. For more information or to stop the electronic hinds transfers, call us at the number listed on the front. If you have authorized us to pay your credit card bill automatically from your savings or checking account with us, you can stop the payment on any amount you think is wrong. To stop the payment your letter must reach us at least three business days before the automatic payment is scheduled to occur. If your billing address or contact information has changed, or if your address is incorrect as it appears on this bill, please provide all corrections here. Address 1 _ Address 2 City State _ Area Code & Home Phone Area Code & Work Phone Zip EXHIBIT B CERTIFICATE OF PURCHASE I, IOM VIGIL-, hereby depose and state that: 1. I am an Authorized Agent of CACH, LLC, a Colorado Limited Liability Company. 2. As such, I am authorized to give this Certificate, and possess sufficient personal knowledge to do so regarding: Customer Name: AMBROSE, SHARON A Original Creditor: BANK OF AMERICA, N.A. Account Number: 4800115992137000 3. On or about July 2. 2007 this account was sold by the original creditor. CACH, LLC is the current owner of the account and purchased the account for good and v a l u a b l e c o n s i d e r a t i o n. Date: DEC 3 1 2009 By: Sworn and subscribed to before me this day of nr n a i m92009. a6z D Z Notary Public P D. C)% y? PO0 Fgo oP ? c My Commission Expires 0311912012 PA-NJ 4.01.09 EXHIBIT C FEDERALLY REQUIRED AFFILIATE MARKETING NOTICE YOUR CHOICE TO LIMIT MARKETING The Bank of America companies listed (see below) are providing this notice. Real Estate HomeFocus Services, LLC Administrative Services LaSalle Healthcare Administrative Services, LLC Federal law gives you the right to limit some but not Merchant Services all marketing from all the Bank of America BA Merchant Services, LLC affiliated companies. Federal law also requires us to LaSalle Merchant Services, LLC give you this notice to tell-you about our choice to limit marketing from all the Bank ofyAmerica affiliated companies. You may limit all the Bank of America affiliated companies, such as the banking, loan credit card, insurance and securities companies, from marketing their products or services to you based upon your personal information that the receive from other Bank of America companies. This information includes your income, your account history, and your credit score- Your choice to limit marketing offers from the Bank of America affiliated companies will apply for at at 5 years from when you tell us your choice. Before your choice to limit marketing offers expires, you; receive a renewal notice that will allow you to continue to limit marketing offers from all the Bank of America affiliated companies for at least another 5 years. You may tell us your choice to limit marketing offers, and you may, tell us the choices for other customers who are joint account holders with you. This limitation will not a ply in certain circumstances, such as when you have an account or service relationship with the Bank of America company that is marketing to you. For individuals with business purpose accounts, this limitation will only apply to marketing to individuals and not marketing to a business. To Limit marketin offers, contact us at 800.3743632 Effective October 1,008 Banks and Trust Companies Bank of America, N.A.. LaSalle Bank National Association LaSalle Bank Midwest National Association Credit Card Bank of America Consumer Card Services, LLC Bank of America Fleet Credit Card Services, L.P. Insurance and Annuities BA Insurance Services, Inc. Banc of America Agency of Texas, Inc. Banc of America Insurance Services, Inc., dba Banc of America Insurance Agency General Fidelity Insurance Company General Fidelity Life Insurance Company LaSalle Financial Services, Inc. dba LaSalle Insurance Services Brokerage and Investments BACAP Alternative Advisors, Inc. Bank of America Capital Advisors LLC Banc of America Investment Advisors, Inc. Banc of America Investment Services, Inc. Banc of America Securities LLC LaSalle Financial Services, Inc. U.S. Trust Hed Fund Management, Inc. UST Securitiestrp. 'w a w' (continued) BANK OF AMERICA PRIVACY POLICY FOR CONSUMERS 2008 To learn more about how Bank of America manages t C I f i d h sharing information allows us to use information about your ATM, credit card and check-card transactions to identify us omer n ormat on an w at actions you can take, please continue reading. This document includes information b t any unusual activity and then contact you to determine if yyo?ur card has been lost or stolen. ' a ou : 1 M ki h we occasionalliy receive medical or health information from a customer if or exam le a customer a lies f i . a ng t e security of information a priority , p , pp or nsurance 2. Collecting your information from us. We also may obtain information from insurance sup ort organizations not affiliated with Bank of America 3. Managing information about you tha prepare and provide reports to others as well as to us. 4. Making sure information is accurate We do not share medical or health information among our 5. Honoring your preferences companies, except to maintain or collect on accounts, process transactions, service customer requests or perform 6. Actions you can take insurance functions to the extent permitted b law. 7. Guarding your own information Managing information with companies that work for 8. Bank of America companies us We may share any of the categories of Customer This policy covers Customer Information, which means Information. with companies that work for us, including companies located outside the United States. AA personally identifiable information about a consumer or a nonaffiliated companies that act on our behalf and receive consumer's current or former customer relationship with Bank of America. This poli cy is provided to you as required by the Federal Financial Privac Law and a t li Customer Information from us are contractual obligated to keep the information we provide to them confidential, and t th C t I f y pp es o our companies identified in Section 7, Bank of America companies o use e us omer n ormation we share only to provide the services we ask them to perform. These companies may i l d fi l . nc u e nancia service providers, -such as payment ' 1. Making the security of information a priority Keeping, financial information secure is one of our most im ortant res onsibiliti i W t i h i l l processing companies, and nonfinancial companies, each as check rioting and data procet companies. p p es. e ma n a n pp ys ca , e ectronic and procedural safeguards ta protect Customer Information. In add tion, we may share any =1 he categories of Customer Information with companies work for us in order to Appropriate employees are authorized to access Customer ormatioa for business purposes only. Our employees are provide market' support and other services, such as a service provider tfiat d etnbutes marketing materials. These bound by a code of ethics that requires confidential treatment of Customer Information and are subject to companies may help us to market our own products and services or other products and services that we believe may disciplinary action if they fail to follow this code. 2 C ll i f i be of interest to you. Please note that some of our own . o ng n ect ormation We collect sod use various types of information about you companies may provide marketing support and other services for us as well. and your accounts to service your accounts, save you tune Sharing information with third parties (for customers and money, better respond to your needs and manage our b i i k d C with credit cards and Sponsored Accounts) us ness an r s s. ustomer Information is categorized in the following six ways: A Ide tifi f ti I ti i f We may share Identification Information, Transaction and Experience Information, as well as Other General . n on ca n orma on - n ormation that identifies you, such as name, address, telephone number and Social Security number information we collect about each of your (1) Bank of America credit card account(s) and_ (2? Sponsored Accounts t B k f A i h l , a an o mer ca, wit se ected third parties. B. Application Information - information you provide to us li on app cations and through other means thaf Will help us determine if you are eligible for products you request. E l i l d 1. Credit card account information, whether co-branded or not may be shared with third parties. S xamp es nc u e assets, income and debt. C. Transaction and Experience Information - information about t ti t i 2. ponsored Account information may be shared with third parties. Sponsored Accounts are non-credit card accounts or ransac ons and accoun exper ence, as well as information about our communications with you. Examples services provided by Bank of America that are also endorsed, co-branded or sponsored by other organizations include account balances, payment history, account usage and your inquiries and our responses. D . Examples of these organizations include colleges, sporting teams: retailers and other affinity organizations, such as . Consumer Report Information - information from a cg nsumer report. Examples include credit score and credit charities. Sponsored Accounts may include deposit accounts or other banking services pr vi-ded by Bank of America ? ry E Information from Outside Sources i f ti f , such as a savinggss account co-branded with an automobile l b Y . - n orma on rom outside sources reemployment, credit and other l ti hi h w ll h l c u . ou will know whether an account is a Sponsored Account by the appearance of the name or logo of the a re ons ps t at i e p us 3etermine if you are eligible for products you request. Examples include employment sponsoring organization on account materials, such as statements and marketing materials history, loan balances, credit card balances, property insurance coverage and other verifications. . If you are unsure whether an of our accounts are Spponsored Accounts please contact 1.888 341 5000 F. Other General Information - information from outside sources such as data from public records, that is not assembled or used for the purpose of determinin ibilit eli , . . We may share information about credit cards and . Sponsored Accounts with selected third parties, including. Fi i l i g g y for a product or service. nanc a serv ces companies (such as insurance agencies or companies and mortgage brokers and As required by the USA PATRIOT Act, we also collect information and take actions necessary to verify your identifi ti organizations with whom we have agreements to Jointly market financial products); ca on. 3. Managing information N oinancial companies (such as retailertravel companies and membership organizations) and Managing information within Bank of America B k f i f ; Other companies (such as nonprofit organiations). an o ca s made up o s number of companies, including financial service providers, such as our brokerage The sharing of information, as described in this section is limited to credit card and Sponsored Account information company and credit card company, and nonfinancial companies, such as our operations and servicing . Please see Section 4, Honoring your preferences to learn how you may choose to opt out of this sharing subsidiaries. Bank of America may share any of the categories of . Disclosing information in other situations We also mayy disclose any of the categories of Customer Customer Information among our companies. For example, Information to credit bureaus and similar organizations and red or permitted by law. For example, Customer may be disclosed in connection with fraud or investigation, risk management and security, ag mortgages in public records. have choices when it comes to how Bank of America Sharing information with third parties (for customers with credit cards and Sponsored Accounts) If you have a Bank of America credit card or Sponsored Account, you may request that we not share information about these accounts with third parties. If you request that we not share information with third parties, we may still share information: • Where permitted or required by law as discussed in Section 3 under Disclosing information in other • With our service providers as discussed in Section 3 under Managing information with companies that work for us; and • With other financial companies with whom we have joint marketing agreements. If you have multiple credit cards or Sponsored Accounts, separately. will eed to express your preference for each account tht we ot When any share withathird parti joint atcpreference is applied to the entire account. Sharing among Bank of America companies You may -request that Application Information Consumer Re ort Information and Information from Outside Sources noobe shared among Bank of America companies. For sharing among Bank of America compps ies, each customer may tell us his or her references individually, or you may tell us the preferences for any other customers who are joint account owners with you. Direct marketing You may choose not to receive direct marketin offers - sent by postal mail, telephone and/or e-mail - from Bank of America. These preferences apply to all marketing offers from us and from companies working for. us. To minimize the amount of telephone solicitation our customers receive Bank of America does not offer nonfinancial products ind services through telephone solicitations. Direct marketing offers from us may include information about products and services we believe may be of interest to you. If you elect not to receive direct marketingg offers by postal mail, telephone and/or a-mail, please node that we may continue to contact you as necessary to service your account and for other aonmarketing purposes. You may also be contacted by your client relationship manager or assigned account representative, if applicable. Bank of America may also continue to provide marketing information in your rear account mailings and statements, including online an ATM communications. Each customer may opt out of each direct marketing opption individually. Since marketing programs may already be in progress, it may take up to 1 weeks for your ostal mail opt-out to be fully effective. When you opt wit of direct marketin,g by postal mail or telephone, your opt-out will last for rve `5 years. After that, you may choose to renew our opt-out for another five-year period. S. Actions you can take You can tellus your preferences by: • Notifying us at-bankDfamerica.com/privacy and entering your information on our secure Web site • Calling us toll free at 1.888.341.5000 • Talldng to a customer representative at a banking center or to your client relationship manager 6. Guarding your own information Bank of America recommends that you take the following precautions to of against the disclosure and unauthorized use of your account and personal information. • Review your monthly account statements and report any suspicious activity to us immediately. • Do not respond to a-mails requesting account numbers, passwords or PINS. Call the institution to verify the leeggiit?imacy of the e-mail. • Memorize PIlVa and refrain from writing PINs, Social Security numbers debit or credit card numbers where they could be found. • Shred documents containing any sensitive information before discarding, e.g. bank statements. • Confirm that an Internet site is secure by checking that the URL (Web address) begins with "https". • Review your credit report at least once every year to v make sure all information is.up to date. For a free copy of your credit bureau report, contact www.annualcreditreport.com or call 1.877.322.8228. • If you think you have been a victim of identity theft or fraud, you ma contact the Federal Trade Commission ? TLS) to report any incidents and to receive additional guidance on steps you can take to protect yourself. Contact the FTC at www.consumer.gov/idtheft or 1.877.438.4338. • For additional information on protecting your information, lease visit bankofamerica.com/privacy. Keeping up to dae with our Privacy Policy We may make changes to this policy at any tune and will inform you of changes, as required by law. To receive the most up-to-date Privacy Policy, you can visit our Web site at: bankofamerica.com/prnvacy or call us at 1.888.341.5000. of America companies scy Policy applies to the following Bank of America s that have consumer customer relationships: .a '^---- r,-----' - Tr Co CComppYa'nyoof Delaware, N.A. ast A. any of Delaware Consumer Card Services, LLC I Services, L.P. LLC Inc, ors, Inc. :es, Inc. anger Asset Manageme Ling Inc. i Management, LLC Management, Inc. Advisors LLC isurance Services, Inc. of America Agency, LLC of America Agency of Nevada Inc. of America Agency of Texas, 1'nc. of America Iaffur nce Services ? ___ Inc., dba Banc of Insurance Agency, LLC Company Luce ompany or acurrent list of Bank of America companies that have consumer customer relationships and to which this policy applies, please visit our Web site at bankofamerica.com/privacy??Thia policy ap lies to consumer customer relationships established in the bunted States and is effective Januay 1 2008. This notice constitutes the Bank of America i7o 3ot Call Policy under the Telephone Consumer Protection Act for all consumers and is pursuant to state law. You may have other privacy protections under state laws; such as Vermont and California. To the extent these state laws app?ly, we will comply with them with regard to our infnrmnfin., ..,.a..?:..s? residents only. Nevada law requires that we ,you ProtectiouMlAce of the o Neev?ada eral, 555 East Washington Street, Suite 3900, u continued) Las Vefgaas, NV 89101; phone number: 702.486.3132; e-mail: BCPINFOoa .state.nv.us. Bank of America, PO Box 25118, FL1-300-02-D7, Tampa, FL 33633-0900. For Vermont and California residents only. The information sharing practices described above are in accordance with federal law. Vermont and California law lace additional limits on sharing information about ?ermont and California residents so long as they remain residents of those states. Vermont: In accordance with Vermont law Bank of America will not share information we co$ect about Vermont residents with companies- outside of Bank of America, except as permitted by law, such as with the consent of the customer, to service the customer's accounts or to other financial institutions with which we have joint marketing a_ggrreeeements. Bank of America will not se Application f-nformation Consumer Report Information and information from Outside Sources about Vermont residents among the Bank of America companies except with the authorization or consent of the Vermont resident. California: In accordance with California law, Bank of America will not share information we collect about California residents with companies outside of Bank of America, except as permitted by law, such as with the consent of the customer, to service the customer's accounts, or to fulfill on rewards or benefits. We will limit sharing among our companies to the extent required by applicable California law. Eatas normas estdn disponibles en espanol a trav4s de la sucuraal bancaria de su localidad 0 2007 Bank of America Corporation. CREDIT CARD AGREEMENT YOUR CONTRACT WITH US Promise To Pay, and How We Allocate Your Payments). We reserve the right to chdnIX the terms of this OTHER TERMINOLOGY .Agreement at an tune, as er described in the We will use the definitions described under the section We May Amend is Agreement. section titled heading Words Used Oen In This Agreement or as WORDS USED OFTEN IN THIS AGREEMENT otherwise defined in this Agreement. If we use a capitalized term in this document but we do not define the term in this "Access check" means a check we provide to you to obtain document, onthlatemhe t ent m has the meaning as used in your credit on your account. (e.g., "Agreement" or "Credit Card Agreement" means this ?eemesection ) rganize headings Words Used Ohea In This document and any changes we make to this document from for reference purposes only. Agreement. The headings are time to time. "APR" means the correspondi4 Annual Percentage Rate which Pis calcuied by dividing athe correesponding APR b 365. von and ny other paerson with authoriczaatiio forluseeon thWa oun pursuant to this Agreement. "Default Rate" means the APR(s) which may be applied to Balance Transfers, Cash Advances, and Purchases without further notice in certain instances of your default, as described in the section titled, Annual Percentage Rates "Foreign Transaction" means any transaction made in a foreign currency (including, for example, online purchases from foreign merchants). mean cyclec when you wills not pacccrue oPeriodic Rte a ndance Charges on certain transactions or balances. "New Balance Total" means the total billed amount as. of the Closing Date of a billing cycle, as shown on?our monthly statement. To determine the New Balance Total, we start with the total balance at the beginning of the billing cycle, which is the "Previous Balance," Then we edi Advances, pBalmanece Trannsfers, PPu chaasses and A udst eats and finance charges. "Pay in Full" or "Paid in Full" means payments and credits in a billing le totaling at least your previous billing cycle's New Balance Total. In general, Pay in Full must be made by the Payment Due Date in order to get a Grace Period. "Promotional Offer" means limited time introductory or promotional offers on certain Balance Transfers, Cash Advances or Purchases at APRs that are lower than the Standard Rates for those features CPromotional Rates") and may be subject to other conditions. Promotional Offers ma also incluudde limited time introductory or y transaction fees the C'Promotional Fees") wich may be?highner or lower than e standard fees provided in the section titled Transaction Fee Finance Charges ,BalancerTdransfers Cash Advancces?gandoPuurrc. sees effect for "We", "us" "our", and "FIACS" means FIA Card Services, NA., also mown as Bank of America. "You" and "your" mean each and all of the person who are granted, accept or use an account we hold. "`You" and "your" also mean any other person who has guaranteed payment of this account, when used in the sections titled Your Contract Arbtitrationn ar dayLMga?n,,aandRwhen usedpinneach of tand he sections relating to payment of this account (e.g., Your HOW TO USE YOUR ACCOUNT You may obtain credit in the form of Balance Transfers, Cash Advances, and Purchases by using cards, access y checks, your account number, or other credit devices. "Balance Transfer" means a transfer of funds to another o creditor initiated by us at your request. A Balance Transfer t Advance. Balance TrannsfersinclutdetT ansacetiion FeaesCand adjustments associated with any Balance Transfer. "Cash Advance" means the use of your account for a loan obtained: 1. at an automated teller machine ("ATM Cash Advance"); 2. by a transfer of funds to a deposit account initiated by us at your request. ("Direct Deposit"). A .Direct Deposit does not include an Overdraft Protection Cash Advance or a same day online funds transfer; 3. at any financial institution (e.g., to obtain cash, money orders, wire transfers, or travelers checks), by a same day online funds transfer to a deposit account, and at any non-financial institution (to obtain cash) C'Bank Cash Advance"); 4. as part of an Overdraft Protection Program - a transfer of funds to a deposit account pursuant to an overdraft protection program ("Overdraft Protection Cash Advance"); 5. to buy "Cash Equivalents" (i.e., foreign currency, money orders or travelers checks from a non-financial institution, or person to person money transfers, bets, lottery tickets, casino gaming chips, fines or bail bonds) with your card; 6. by an access check you sign as drawer ("Check Cash Advance"); 7. for any payment you make to us that is returned to us unpaid for any reason, including the related finance charges C'Returned Paymen0- "Cash Advance". includes Transaction Fees and adjustments associated with any Cash Advance. "Purchase" means the use of your card or account number to: 1. buy or lease goods or services; 2. buy wire transfers from a non-financial institution ("Wire Transfer Purchase"); 3. make a transaction that is not otherwise a Cash Advance. "Purchase" includes Account Fees, as well as Transaction r' u' (continued) Fees and adjustments associated with any Purchase. ANNUAL PERCENTAGE RATES This section pprovides the Standard Rates, Default Rates and Promotional Dffers applicable to your account. Balance Transfers: The Standard Rate for Balance PERCENTAAGE balances is a of 9.90%(0.s02712 3l DPRANNUAL ). Cash Advances: The Standard Rate for Cash Advance balances is a corresponding ANNUAL PERCENTAGE RATE of 24.99%(0.0684664h DPR). Purchase pondin The Standard PERCENTAhaGsEe balaRnATE f 9.90%K0.027&% DPR). Default Pricing: and outstanding Purchase balances you additional no re-pricing events" cycles. A default make any Total Mi Date; or (2) ur credit limit a101 a the APRs on all new Cash Advance, and Rate, without wing you have two "default g consecutive billing means: (1) you fail to to by its Payment Due balance exceeds your ycle We may elect to Cash Advance and up to ------a -* r•- - --µ - ?.vnu ueiaun re-prlcing event occurs. ith each additional default re-pr' ' event we will again determine whether there have been gtwo default re-pricing events in the preceding twelve consecutive biIIing cycles. All Default Rates will remain in effect until you make each Total Minimum Payment Due by its Pa ent Due Date and do not exceed your credit limit for six consecutive billing cycles: starting with the first Ohmg cycle after the Default rate is in effect. At that time we w- lower the margin for each of these variable APRs by at least two pew ntdire points. These will be your new variable Promotional Offers: . From time to time we may make Promotional offers on certain new Balance Transfers Cash Advances, and Purchases. When a Promotional Offer ends, its Promotional Rates will terminate. Any Balance Transfer Cash Advance or Purchase balancesub ect to that Promotional offer w ill return to its respective Standard Rate or Default Rate as applicable. Check Cash Advances and Direct Deposits are Cash Advances. However if Check Cash Advances or Direct Deposits pare identified in the Promotional Offer as "noting 2008 then this Promotional Offer will ap ly to eligible transactions postin to your account hrough your statement Closing Date in February 2009 and this Promotional Offer will end on your statement Closing Date is February 2009. If an elig?'ble transaction does not post to I account by your statement Closing Date in August 2008, then the Promotional uOffffesr will end on yom' Adv?anm estye b nIIgg Offs lID H6BHKH?MB Candk DiCx ?t Deposits which gel this Promotional Offer will post to your account as Balance Transfers. During the time in which you may make qualifIving under this Promotional Offer, they will be subject to the following Promotional Fees: Balance Transfers: 5.00% of each such gu?a?li? transaction (Fee: Min. $10.00; Max. $99.00) (lyiNAP'CR CHARGE). This Promotional Offer may end at any time if there is 'a "promotion turn-off event. A promotion turn-off event means: (1) that any Total Minimum Payment Due is not received by its Payment Due Date; or (2) that our total outstanding balance exceeds your credit limit, on any statement Closing Date. If apromotion turn-off event occurs then this Promotional or will end as of the first day of that billing cycle. This means that this Promotional Rate will not be in effect in that billing cycle. Promotional Offer ID HOBHHH7MC: The Promotional Promotional NNUAL EsRCEENTTAGE?RAT,TEar ofs 199% (0p00645 al 296 DPR). This Promotional Offer applies to Purchases each at least 500.00 (each an "eligible transaction" for this Promotional c er). This Promotional Offer appppl?ies to new eligible transactions beginning on June 9, 2VIV an eligible transaction posts to .your account by A t 1, 2008 then this Promotional Offer will ZZOOu ly to eligib a transactions poste to your account thror star a nent Closig Date .in anuary 2009 and tional Offer will end on your statement Closin Date in January 2009. If an eligible transaction does not Bost to your account by August 1 2008, then the Promotional Offer will end on August 1, X008. This Promotional Offer mal end at any time if there is a 'promotion turn-off event. A promotion turn-off event means: (1) that any Total Minimum Payment Due is not received by its Payment Due Date; or (2) that our total outstanding balance exceeds your credit Halal on statement Closing Date. If Wee romotion turn-off even occurs then this Promotional r will end as of the first day of that billing cycle. This means that this Promotional Rate will not be in effect in that billing cycle. 1=?¦? anu quarry for the Promotional Promotio included in the Balance nal Offer ID BOBHSH7MD: The Promotional Offer then the 'i? promotional balances will be Rate for this Promotional Offer is a corresponding Transfer balance and will get the ANNUAL PERCENTAGE RATE of 1.99% ( Balance Transfer Standard Rate or if applicable, the DPR). 0.005452& Balance Transfer Default Rate when the Promotional Offer ends, instead of the Cash Advance Rate. In addition, these This Promotional Offer applies to Balance Transfers Direct transactions will get the Balance Transfer transaction fee if De osit Cash Advances and Check Cash Advances bearing they qualify for the Promotional Offer. this Promotional Offer ID (each an "eligible transaction" for Promotional Offer ID H6BHHH?MB: The Promotional this Promotional Offer). Rate for this Promotional Offer is a corres?poadin This Promotional Offer applies to new ell?giible transactions ANNUAL PERCENTAGE RATE of 1.9996 (0.005452 beginning on June 18, 2008. If an eligible transaction posts DpR), to your account by Your. Closing Date in August 2008 then this statement ply This Promotional Offer applies to Balance Transfers Direct transactions posting oo statement onal ur e account plhrouughehyour Deposit Cash Advances and Check Cash Advances hearing statement Closing Date in lvlarch 2009 and this Promotional this Promotional Offer ID (each an "eligible transaction" for Offer will end on your statement Closing Date in March this Promotional Offer). b2009. yyIf an eligible transacgtion does not post to ur account This Promotional Offer applies to new elible transactions your Offer t will en end onayoumr stafementOG'1 on May 18, 20 8o's?ii Dattee beginning 08. If an eligible transaction posts in AgE 008. Check Cash Advances bearing Offer ID to your account by your statement Closing Date in August H6B EO and Direct Deposits which get this 1 flr ces to We may increase Balance the up to the Default Lice, each time in any twelve ro ' re-pricma event t Promotional Offer will post to your account as Balance variable rates is 5.25% and was determined on June 30, Transfers. 2008. During the time in which you ma make qualif ilag transactions under this Promotional Offer, they wil! be subject to the following Promotional Fees: Balance Transfers: 3.00% of each such iqualif?in transaction (Fee: Min. $10.00; Max. $99.00) (FIN C1 CHARGE). 't'his Promotional Offer may end at any time if there is a promotion turn-off event.' A promotion turn-off event means: (1) that any Total Minimum Pa ent Due is not received by its Payment Due Date; or ('that our total outstanding balance exceeds your credit limi on any statement Closing Date. If a -promotion turn-off event occurs then this Promotional Offer will end as of the first day of that billing cycle. This means that this Promotional Rate will not be in effect in that billing cycle. Promotional Offer ID HOEMM7MF: The Promotional Rate for this Promotional Offer is a corres ondin ANNUAL PERCENTAGE RATE of 1.88% (0.054529 This Promotional Offer applies to Balance Transfers Direct thissPromotional Offer ID (each awn eligibledtransaction" fogr this Promotional Offer)- This Promotional Offer appli es to beginning on July 13, 2008. If an to your account by your atat September 2008 then flue Pro an transactions motionai inter will apply to your account through your 2009 and this Promotional ent Closing Date in April 3es not post to your account in September 2008 then on your statement Gtlos. g k jour Advances be An increase or decrease in tl corresponding increase or decrease the first day of your billing cycle month as the determination date. means that you will pay highs char es and have a higher Total M The Vall Street Journal does not a e, or i c angel a definitioi we may, at our sole discretion, subs index will cause a y dour variable rates on t begins in the same increase in the index eriodic rate finance num Payment Due. If blish the U.S. Prime the U.S. Prime Rate, CALCULATION OF PERIODIC RATE FINANCE We We calculate Periodic Rate Finance Charges by multipplying each Balance Subject to Finance Charge by its applicable DPR and that result late number of days in the billing cEcle. When Periodic }3ate Finance Charges accrue on a Balance Transfer, Cash Advance or Purchase balance, those finance charges become part of that respective Balance Transfer, Cash Advance, or Purchase balance. BILLING CYCLE Your billing cycle ends each month on a Closing Date determined b?y us. Each billing cycle begins on the day after the Closing Date of the previous billing cycle. Each monthly statement reflects a single billing cycle. WHEN PERIODIC RATE FINANCE CHARGES BEGIN TO ACC.RIrn accrue Periodic Rat date. Balance Tra remain' from prey Finance Char s frog transaction date fog Transfers made by Paym ntis the mad to to your account. Cash e Cash Advvaances and?B k is the date the check is transaction date for a Reti the corresponding payment p to veer mi ri6BtUU-17MF and Direct Deposits which ggeet - Unless subject to a Grace Period, each new Purchase beg?' Promotional Offer will post to your account as Balance to accrue Periodic Rate Finance Chargea on its traneactionnns Transfers. date or the first day of the billing, cycle, whichever date is During the time in which you ma make qwill b°e ua remaining Unless subject to a Grace nod, Purchase balances transactions under this Promotional Offer, theittanicenCharr previous biliin cycles accrue periodic Rate subject to the following Promotional Fees: Charges from the first day of the billing cycle. Balance Transfers: 3.0046 of each such Aft When appli cable, Periodic Rate Finance Charges accrue transaction (Fee: Min. $10.00; Max. $99.00) (FIN?CE y. as t compound daily o new balances, and balances CHARGE). remamin from previous billing cycles. Periodic Rate Finance Charges will continue to accrue even though you This Promotional Offer may end at any time if there is a weviincl etany ccrue0d but (unpaid ffiinance ce? arg bin the ances "promotion turn-off event.' A promotion turn-off event calculation of each Balance Subject to Finance Charges means: (1) that any Total Minimum Pa ent Due is not received .by its Payment Due Date; or (2) that your total outstanding balance exceeds your credit limit on an statement Closing Date. If a romotion turn-off event occurs then this Promotional Offer will end as of the first day of that billing cycle. This mans that this Promotional Rate will not be in effect in that billing cycle. However, if a promotion turn-off event occurs durin the billing cycle that includes August 13, 2008 then this ProinotionaI Offer will end on the last day of thai billing cycle. VARIABLE RATE INFORMATION We will use the following variable rate formula for variable Standard Rates, var' le Default Rates and variable Promotional Rates. All variable rates are calculated by eac ratenthe appliable mmargin is disclose above in the a etion titled, Annual Percentage Rates. Your Payment Due Date will be at least 20 days from your statement Closing Date. PERIOD lot have a Grace Period for Balance Transfers or vanes. You will have a Grace Period on new a, in a billing cycle in which you Pay in Full from after the Pa in Full date until the end off' that rcle. You will have a Grace Period for an entire rcle on new Purchases and on Purchase balances from previous billing cycles if you Pay in Full by lent Due Date in that: biller cycle and if during Due billing cycle you Paid in Full. BALANCES SUBJECT TO This index is determined on the last business day of each es pansfergf month ("determination date") and is the highest U.S. Prime Transfers, ( Rate as published in the 'Money Rates" section of The Wall balance con Street journal at any time within the imps y by: (1) talc Preceding ee-months, including the month in which the current billi index was determined. The index used to calculate these day prior to ice Method (including new Balance es Subjectt to F?ice Cghargefor Balance Advances, and for each Promotional Offer Ig of Balance Transfers or Cash Advances ngg a balance for each day in the 7cie; (2) c culating a daily balance for each current billing cycle that had a "Pre-Cycle (continued) balance" -a Pre-Cycle balance is a Balance Transfer or a the U.S. dollar amount of each such Cash Advance (Fee: Cash Advance with a transaction date prior to the current Min. $10.00). billing cycle but with Wt osting date within the current billini cycle; (3) adding he c aily balances together; and If you obtain a Check Cash Advance, we will assess a (4) dividing the sum of the daily balances by the number of transaction fee (FINANCE CHARGE) equal to 3.00% of days in the current billing cycle. the U.S. dollar amount of each such Cash Advance (Fee: To calculate the daily balance for each day in the current Min. $10.00). billing cycle, we take the beginning balance, add an amount If you obtain a Direct De,posit, we will assess a transaction equal- to the applicable Daily Periodic Rate multi lied by fee (FINANCE CHARG)?) equal to 3.00% of the U.S. dollar the previous day's daily balance, add new lance amount of each such Cash Advance (Fee: Min. $10.00). Transfers, Cash . Advances. and Wanaaction.. Fees, and subtract applicab nce is te le payments and credits. If any daily If you make a Foreign Transaction we will assess a balaas than zero we treat it as zero. transaction fee (FINAIACE CHAR,GI equal to 3.009E of To calculate s daily balance for each day the U.S. dollar amount of each such oreign Transaction. current billin a prior the This in in addition to any other applicable transaction fees. g cycle that had aPre-Cycle balance we e take the beginning balance attributable solely to a 13re-Cycle If you obtain an Overdraft Protection Cash Advance, we will balance (which will be zero on the transaction date assess a transaction fee (FINANCE. CHARGE) equal to associated with the first Pre-Cycle balance) add an amount 3.00% of the U.S. dollar amount of each such Cas Ad equal to the ap licable Daily Periodic R.aie multiplied by (Fee: Min. $10.00). °ce tt?hppe previous cppccp's daily balance, and add only the F'will sea ceWe eacludei f omaatthhiis calcuullat on 1 alldtrannssaccttions ttrrannsactionk fee (FINANCE CHARGE) GEe equal td 3.00% of posted in previous billing cycles. the U.S. dollar amount of each such Purchase (Fee: Min. Average, Dail! Balance Method (including new $10.00). Purchases): We calculate separate Balances Subject to ACCOUNT FEES: The followinngg fees are assessed as Finance Charge for Purchases and for each Promotional Purchases in the Billing Cycle in which the fees accrue: Offer balance cons! of Purchases by: (1) calculating a daily balance for each ay in the current billin cle; (2) A Late Fee if the Total Minimum Pa `cli adding all the daily balanceatoAether; and (3 dgvi g thhe your montstatement is not receivedby us on arob?efoxe sum of the daily balances by Cher; o days in the its Payment Due Date. On the Late Fee transaction date: current billing cycle. if the total outstand?'n? balance is $100.00 or less, To calculate the daily balance for each day in the current . the Late Fee will be $15.00 c y if the total outstanding balance is greater than ycle, we talcs the b balance add an amount 100.00 but $250.00 or less, the Late Fee will be eq to the applicable D Periodic Race multiplied by 129.00; the previous day's daily balance, add, unless subject to a . If the total outstanding balance is eater than Grace Period new Purchases, new Account Fees, and new $250.00, the Late Fee will be $39.00. Transaction.Fees? and subtract applicable payments and credits. If any daily balance is less than zero we treat it as A Returned. Payment of zero. If in the current billing cycle you Pay !n Full, then on account is returnedfore iensufficient,fuif a nds rfforat any your the day after that Pay in Fua date, we exclude from the reason, even if it is paid upon subsequent presentment other ginning balance new Purchases, new Account Fees and we elect to re-present the payment). new Transaction Fees which posted on or before the Play in Full date. A Returned Access Check Fee of $39.00 if we return an We include the costs for credit card debt cancellation or is paid upeon suubseq ent presrentmentevea if the access check credit insurance purchased through us in calculating the beginl'ng Purchase balance for the first day of the billing A Copy Fee of $5.00 for each copy of a monthly statement or cycle after the billing cycle in which such costa are billed. sales draft, except that the six most recent monthly MINIMUM FINANCE CHARGE statements and one sales draft will be provided for free. If the total of the Periodic Rate Finance C es for all An Abandoned Property Fee equal to any balances is less than $1.50, then a minimum ANCE us for co lying wi_tth state abandoned property lawsiinlss e CHARGE of 81.50 will be assessed on the account in lieu of prohibitedhy applicable law. any Periodic hate Finance Charge. TRANSACTION FEE FINANCE CHARGES OVERDRAFT PROTECTION Bank of America is linked to We will assess the following Transaction Fees to your y° c g as ccount overdraft afthp tioa feature will Account in the same balance category rora allow transaction is posted: to which the t this funds to be account thi transferred ("overdraft protection transfers') from this account into your designated checking account with Bank of America ('checking account when transaction fee (FIN AANCE CHARGE) egqualtoto 3 0000% of ors herodebits that?if paichd would cause the aeh?ng the U.S. dollar amount of each such Cash Advance (Fee: account to be overdrawn ("overdraft transactions"} Min. $10.00). Overdraft protection transfers include automatic transfers If you obtain a Balance Transfer we will assess a trance cov rs are prroocgessed acc °aafter close Oofeb business Monday transaction fee (FINANCE CHARG2) equal to 3.00% of through Friday and are treated as Overdraft Protection the U.S. dollar amount of each such Balance Transfer (Fee: Cash Advances. Each day's overdraft transactions will be Min. $10.00). totaled .and rounded to the next $100 ( 25 if you opened your checking account in Washington or daho• $50 if your If you obtain a Bank Cash Advance, we will assess a checking account is opened with -Military Bank increment transaction fee (FINANCE CHARGE) equal to 3.00% of u to your available credit limit, rethe U.S. dollar amount of each such Cash Advance (Fee: the overdraft transactions. For a files if f who initiated Min. $10.00). xamp your checking account has a balance of $1.00 and a check or other debit If you obtain a Cash Equivalent we will assess a it or $12c5 is presented for payment, which if paid would transaction fee (FINANCE C;HARU) equal to 3.00% of prote se our ction transfer of $200twillbbe made tto your checking account and an Overdraft Protection Cash Advance of $200 will post to this account. The amount of available credit on this account must be sufficient to cover the total amount of overdraft transactions (received by Bank of America that day) rounded to the next $100 increment (but excluding any overdraft protection fee)- otherwise one or more of the overdraft transactions for that day will be rejected. However, if the available credit on this account is greater than the overdraft transaction amount, but the available credit is insufficient for the overdraft transaction amount to be rounded to the next $100 increment, then the amount of the overdraft transaction will be rounded to the highest whole dollar amount of your available credit. (And in such an event, the accrued finance charges may result in an Overlimit Fee.) We may permit or refuse to permit any overdraft protection transfer that would cause you to exceed the credit limit on this account; but if we permit it, you may be assessed an Overlimit Fee during the billing cycle in which the transfer occurs. This overdraft protection feature will automatically be cancelled if this account is closed by either you or us, or at any time upon your request. Your overdraft transactions remain subject to the terms of your checking account with Bank of America, any re lated enrollment agreement, and this Agreement. SIGN YOUR CARD You should sign your card before you use it. E MSAY MONITOR AND RECORD TELEPHONE You consent to and authorize Bank of America, any of its affiliates, or its marketing associates to monitor and/or record any of your telephone conversations with our representatives or the representatives of any of those companies. Where you have provided a cell phone number directly to us, or placed a cell phone call to us you consent and agree to accept collection calls to your cell phone from us. For an telephone or cell phone calls we place to you, you consent and agree that those calls may be automatically dialed and/or use recorded messages. CREDIT REPORTING AGENCIES; COLLECTING AND SHARING INFORMATION You authorize us to collect information about you in order to conduct our business and deliver the top quality service you expect, including information we receive about you information we receive from third parties such as credii repporting agencies and information about your transactiona v+nth us and other companies. You authorize us to share such information about you or your account with our affiliates and others. You may have the right to opt out of some information sharing. For more details, please refer to our Privacy Policy. If you believe we have furnished inaccurate or incomplete information about you or your account to a credit repoIt?Ia ncy, write to us at: FIA Card Services N.A., Credm't orhngg__ A?encies, P.O. Box 17054, Wilmington, DE 19 -71184. Please include your name, address, home phone number, and account number, and explain what you believe is inaccurate or incomplete. PURPOSES FOR USING YOUR ACCOUNT You may use your account for personal, family, or household purposes. You may not use your account for business or commercial urposes. You may not use a Balance Transfer, or Check Cash Advance, or an other Cash Advance, to make a ?paym t on this or any other credit account with us or our afliliatess. You may not use or permit your account to be used to make any illegal transaction. You will only use your account for transactions that are legal where you conduct them. For example, Internet gambling transactions may be illegal in your state. Display of a payment card logo by an online merchant does not mean that an Internet transaction is legal where you conduct it. We may charge your account for such transactions. We will not be liable if you engage in an illegal transaction. We may deny authorization of any transactions identified as Internet gambling. PERSONS USING YOUR ACCOUNT If you permit any person to use your card, access checks, account number, or other credit device with the authorization to obtain credit on your account, you may be *v liable for all transactions made by that person including transactions for which you may not have intended to be liable, even if the amount of those transactions causes your credit limit to be exceeded. Authorized users of this account may have the same access to information about the account and its users as the account holders. We may send account materials (cards, statements and notices) to any liable arty, and that person will be responsible for deliverinng hose materials to the other liable parties and authorized users. Notice to any of you will be conaidered notice to all of you. You may allow authorized users on your account in the Following ways: (1) b notifying us that you want someone added to your accounf as an authorized user- (2) by lending your card or account number to another; or (3) by any other ways in which you would be legally considdered to have allowed another to use your account or to be IeWyy prevented from denying that you did so. You must think carefully before you allow anyone to become. an authorized user. By doing so, you authorize the person to use your account to the same extent you can including but not limited to makfn any purchases, cash advances, balance transfers and allowing others to use your account. Your account does not permit you to limit the nature or amount of authority you give to any authorized user and you will not attempt to do so. An authorized user's authority will continue until you both notify us that you are terminating the authority and you physically retrieve the card. If you cannot retrieve the card, you will remain liable for any transactions that we cannot prevent after you notify us. YOUR PROMISE TO PAY You promise to pay us the amounts of all credit you obtain, which includes all Purchases, Cash Advances, and Balance Transfers. You also promise to pay us all the amounts of finance charges, fees,. and ay other transactions we charge to your account. If a bank ranch or office sponsors your account, you promise to pay it any unpaid account balance it pays us within 30 days. PAYMENTS ON YOUR ACCOUNT You must pay each month at least the Total Minimum Payment Due shown on your monthly statement by ita Payment Due Date. Your Payment Due ate may vary from month to month. Payments must conform to the requirements set out on that monthly statement; these requirements may vary without prior notice. You may pay the entire amount you owe us at any time. Payments made in any billing cycle that are greater than the Total Minimum Payment Due will not i ffectyour obligation to make the next Total Minimum Payment Due. If you overpay or if there is a credit balance on your account, we will not pay interest on such amounts. We will re'ect payments that are not drawn in U.S. dollars and g se drawn on a financial institution located outside of the United States. We reserve the right to ect any payment if your account has a credit balance as of the.day we receive that payment. Generall credits to b mer your account, such as those generated by nts or by person-to-person money transfers are not treated as payments and will not reduce your Total Minimum Payment Due. ACH PAYMENTS We process most payment checks electronically. We use the information on your check to create an electronic funds transfer. Each Tame you send a check you authorize a one-time electronic funds transfer. You also authorize us to pprocess your check as a check or paper draft, as necessary. rands may be withdrawn from your account as soon as the same day we receive your payment. You will not receive your cancelled check because we are required to destroy it. We will retain an electronic copy. For more information or to stoopp the conversion of your checks into electronic funds transfers, call us at the phone number listed on the front of your month?ly statement. You may also write to us at; P.O. Box 15019. Wilminatnn nv i oati rini o TOTAL MINIMUM PAYMENT Ddin You may pay your total outstanUgE balance at any time. IV -it continued) Each billin cycle, you must pay at least the Total Minimum Payment ue ahown on Jour monthly statement by its Payment Due Date. The Total Minimum Payment Due is the sum of all past due amounts plus the Current Payment. The Current Payment for each billing cycle includes three amounts: (1) 1.00% of your balance (your New Balance Total except for any new Periodic Rate Finance Charges, and Late Fee), and 2) new Periodic Rate Finance Charges, and (3) new Late Fee. Generally, the lowest it will be is $15.00. We round the payment amount down to the nearest dollar. If a payment is credited to pour account but is returned. un aid in a later billin cycle we will recalculate the otal Minimum Paymen Due for the billing cycle in which the payment was originally credited. WHEN YOUR PAYMENT WILL BE CREDITED TO YOUR ACCOUNT We credit payments as of the date received, if the payment is: (1) received by 5 p.m. Eastern time; (2) received at the address shown in the upper left-hand corner of the front of your monthly statement; (3) paid with a check drawn in U.S. dollars on a U.S. financial institution or a U.S. dollar money order; and (4) sent in the return envelope with onl the top portion of your statement accompanying iT Payments received after 6 .m. Eastern time on any day including the Payment Due -Date, but that otherwise meet the above requirements, will be credited as of the next day. Credit f daysor any other payments may be delayed up to five . HOW WE ALLOCATE YOUR PAYMENTS We will allocate our payments in the manner we determine. In most instances, we will allocate your payments to balances (including transactions made after your latest statement) with lower APRs before balances with higher APRs. This will result in balances with. lower APRs (such as new balances with promotional APR offers) being paid before any other existing balances. PROMISE TO PAY APPLIES TO ALL PERSONS Ali persons who initially or subsequently request, accept, guarantee or use the account are individually and together responsible for any total outstareduu?? balance. If you and one. or more ppersons are responsible to pay any total outstaadi?balance we may refuse to release any of you from Uabih until a'll of the cards, access checks and other credit devices outstanding under the account 'have been returned to us and you reppay us the total outstanding balance owed to us at any i dme under the terms of tlua Agreement. DEFAULT You will be in default of this Agreement if: (1) _you fail to make any required Total Minimum Payment Vue boy its Payment Due Date; (2) your total outistandir balance exceeds your credit limit; or (3) you fail to abi by any other term of this Agreement. Our failure to exercise any of our, rights when you default does not mean that we are unable to exercise those rights upon later default. WHEN WE MAY RE%MRE IMMEDIATE REPAYMENT If you are in default, en in addition to our other remedies under this Agreement, we can require immediate ppayymment of your total outstanding balance and, unless prohibited by applicable law and except as otherwise provided under the Arbitration and Litigation section of this Agreement, we can also you to pay the costs we incur in any collection proce?eas well as reasonable attorneys' fees if we refer your account for. collection to an attorney who is not our OTHER PAYMENT TERMS We can accept late payments, partial ayments, or payments with any restrictive writing withou?losin any of rights our under Agreement. This means ?t no payment, including those marked with "paid in full" or with an other restrictive words, "I operate as an accord and satisfaction without the prior written approval of one of our senior officers. You may not use a postdated check to make a payment. If you do postdate a payment check, we may elect to honor it upon presentment or return it uncredited to the erson that presented it, without in either case waiting for the date shown on the check. We are not liable to you for any loss or expense incurred by you arising out of the action we elect to take. PAYMENT HOLIDAYS AND REDUCED PAYMENT OFFERS We may allow you, from time to time, to omit a monthly payment or make a reduced ?ppayment. We will notify you. when these options are availaSle. If you omit a payment or make a reduced payment, finance charges applicable fees, and other regular transactions, if any, will accrue on your account balances in accordance with this Agreement. The reduced payment amount may be less than your finance charges. You must make the reduced payment on time to avoid a late fee. You must resume making your regular Total Minimum Payment Due each month following a payment holiday or reduced payment offer. WHAT WE MAY DO IF YOU ATTEMPT TO EXCEED YOUR CREDIT LIMIT The total outstanding. balance on your account plus authorizations at any me must not be more than our credit limit. If you attempt a transaction which reau14 in your total outstanding balance (plus authorizations) exceeding your credit limit, we may: (1) permit the t ransaction without raising your credit limit; (2) permit the transaction and more than the credit limmiitaasoimmediatel trans; or (g) threw to permit the transaction. If we refuse to permit the transaction, we may advise the person who attempted the. transaction that it has been refused. If we refuse to permit a Check Cash Advance or Balance Transfer we may do so by advising the person presenting the CIieck Cash Advance or Balance Transfer that credit has been refused that there are insufficient funds to pa the Check Cash Advance or Balance Transfer, or in any other manner. If we have previously permitted you to exceed your credit limit, it does not mean that we will permit you to exceed your credit limit again. If we decide to permit you to exceed your credit limit which could ggeer a promotion turn-off event, we may R6 charge an Ov timit Fee as provided in this Agreement. WE MAY AMEND THIS AGREEMENT We may amend this Agreement at any time. We may amend it by sol deleting, or changing provisions of ftment. I may increase or decrease any or all of your APRs. this We may increase any or all of your APRs to rates which exceed the Default Rate. When we amend this Agreement we will comply with the applicable notice requirements of federal and Delaware law that are in effect at that time. The amended Agreement (includingtoany higher rate or other higher charges or fees) will apply the total outstandinS balance, including the balance aidstine hefnre u auV1 umame enemve. u an amendment gives you the opport unity to reject the change, and if you reject the change in the manner provided in such amendment, we .may terminate your right to receive credit and may ask you to return all credit devices as a condition of your rejection. We may replace your card with another card at any time. WE MAY SUSPEND OR CLOSE YOUR ACCOUNT We may suspend or close your account or otherwise terminate your right to use your account. We may do this at any time and for any reason. Your obligations under this Agreement continue even after we have done this. You must destroy all cards, access checks or other credit devices on the account when we request. YOU MAY CLOSE YOUR ACCOUNT You may close your account by notifying us in writing or by telephone, and destroying all cards, access checks or other credit devices on the account. Your obligations under this Agreement continue even after you have done this. TRANSACTIONS AFTER YOUR ACCOUNT IS CLOSED When your account is closed, you must contact anyone authorized to charge transactions to your account, such as internet service providers, health clubs or insurance companies. These transactions may continue to be charged to your account until you change the billing. Also, if we believe you have authorized a transaction or are attempting to use your account after you have requested to close the account, we may allow the transaction to be charged to your account. - REFUSAL TO HONOR YOUR ACCOUNT We are not liable for any refusal to honor your account. This can include a refusal to honor your card or account number or any check written on your account. We are not liable for any retention of your card by us, any other financial institution, or any provider of goods or services. HHOOWCgYOU MAY STOP PAYMENT ON AN ACCESS You may request a, stop payment on . an access check b providing us with the access check number, dollar amour and payee exactly as they appear on the access check Oral and written stop payment requests on an access check are effective for six months from the day that we place the stop payment. YOU MAY NOT POSTDATE AN ACCESS CHECK You ma not issue a postdated access check on your account. If you do postdate an access check, we ma elect to honor it upon resentment or return it unpaid to the person that preaentedpit to us for payment, without in either case waiting for the date shown on the access check. We are not liable to you for any loss or exxppense incurred by you arising out of the action we elect to take. TRANSACTIONS MADE IN FOREIGN CURRENCIES If you make a transaction in a foreign currency, the transaction will be converted b3 Visa International or MasterCard International, depending on which card you use, into a U.S. dollar amount in accordance with the operating regulations or conversion procedures. in effect at the time the transaction is processed. Currently, those regulations and procedures provide that the currency conversion rate to be used is either (1) a wholesale market rate or (2) a government-mandated rate in effect one day prior to the processing date. The currency conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. We may offer you certain benefits and services with your account. An benefits or services are not a part of this Agreement, but are subject to the terms and restrictions outlined in the benefits brochure and other official documents provided to you from time to time by or on behalf of Bank of America. While any benefits or services described in the previous sentence are not a part of this Agreement, any claim or dispute related to any such benefit or service shall be subject to the Arbitration and Ligation section of this Agreement. We may a ust, add, or Clete benefits and services at any time and wNhout notice to you. WE MAY SELL YOUR ACCOUNT We may at any time, and without notice to you, sell, assign or transfer your account, an sums due on your account, this Agreement or our rights or obligations under your account or this Agreement" to any person or entity. The person or entity to whom we make any such sale, assignment or transfer shall be entitled to alI of our rights andTor obligations under this Agreement, to the extent sold, assigned or transferred. YOU MUST NOTIFY US WHEN YOU CHANGE YOUR ADDRESS ours. The post office ce and others may records for your benefit and your address. When you change your address, you must notify us promptly of your new address. WHAT LAW APPLIES This Vment is made in Delaware and we extend credit to you m Delaware. This Agreement is governed by the laws of the State of Delaware (without regard to its conflict ' of laws principles) and by any applicable federal laws. ?. THE PROVISIONS OF THIS AGREEMENT ARE SEVERABLE If any provision of this AAg?rreement is found to be invalid, the remaining provisions will-continue to be effective. OUR RIGHTS CONTINUE Our failure or delay in exercising any of our rights under this Agreement does not mean that we are unable to exercise those rights later. UNAUTHORIZED USE OF YOUR CARD Please notify us immediately of the loss, theft or possible unauthori2ed use of your account at 1.800.789.6101. ARBITRATION AND LITIGATION This Arbitration and Litigation provision applies to you unless you were given the opportunity to reject the Arbitration and Litigation provisions and you did so reject them in the manner and timeframe required. If you did relect effectively such a provision, you agreed that any litiggaation brought by you against us regardmg this account or thia Agreement shall be brought in a court located in the State of Delaware. &O claim or dispute C'Claim") by either you or us against ther, or against the employees, agents or assigns of the other, arising from or relating in any way to thiAgreement or any prior Agreement or your account (whether, under a statute, in contract, tort, or otherwise and whether for money damages, penalties or declaratory or equitable relief), shall, upon election by either you or us, be resolved by binding arbitration. The arbitrator shall resolve an Claims, including the applicability of this Arbitration and Litigation Section or the validity of the entire_ Agreement or any rior Agreement except for any Claim c en ''ng the vahdi y of the Class ActionTVaiver, which shall be decided by a court. In addition, we will not choose to arbitrate an individual Claim that you bring against us in small claims court or an equivalent court, if any. But if that Claim is transferred, removed or appealed to a different court, we then have the right to choose arbitration. Arbitration shall take place before a single arbitrator and on an individual basis without resort to any form of class action. Arbitration may be selected at any time unless a judgment has been rendered or the other party would suffer substantial prejudice by the delay in demanding arbitration. effect at the time the Claim is filed. Rules and fora National Arbitration Forum may be obtained and may be filed at any National Arbitration Forum www.arb-forum.eom, or P.O. Box 50191, Mint Minnesota 55405, telephone 1-800-4742371. If the unable or unwilling to act as arbitrator, we may sV auLuLmoaac:ve ana nearing tees winch you are required to pay to pursue a Claim in arbitration. The arbitrator will wide who will be ultimately responsible for raying those fees. If u file a claim against us, in no evewill you be required to reimburse us for any arbitration filing administrative or hearing fees in an amount greater than what your court costs would have been if the Claim had been resolved in a state court with jurisdiction. An arbitration hearing at which you appear will take place ddreress t at federal time the district isthat leincludes d. This arbitbxa_ billing agreement is made pursuant to a transaction involving interstate commerce and shall be overned by the Federal Arbitration Act, 9 L.S.C. $$ 1-16 AA"). Judgment upon any arbitration award may be entered in any court having w tl, (continued) urisdiction. The arbitrator shall follow existing substantive ?aw to the extent consistent with the FAA and applicable statutes of limitations and shall honor any claims or privilege recognized by law.. If an party requests, the arbitrator shall write an opinion conaimng the reasons for the award. No Claim submitted to arbitration is heard by, a 'ury or may be brought as a class action or as a pnvag attorney general. You do not have the right to act as a class representative or participate as a member of a class of claimants with respect to any Claim submitted to arbitration (Class Action Waiver). The parties to this Agreement acknowledge that the Class Action Waiver is material and essential to the arbitration of any disputes between the parties and is nonseverable from this agreement to arbitrate Claims. If the Class Action Waiver is limited, voided or found unenforceable, then the parties' agreement to arbitrate (except for this sentence) shall be null and void with respect such proceeding, subject to the right to appeal the limitation or invalidation of the Class Action Waiver. The Parties acknowledge and agree that under no circumstances will a class action be arbitrated. This Arbitration and Litigation Section applies to all Claims now in existence or that may arise in the future. This Arbitration and Litigation Section shall survive the termination of your account with us as well as any voluntary payment of the debt in full by you, any bankruptcy by you or sale of the debt by us. For the purposes of this Arbitration and Litigation Section, "we" and "us" means FIA Card Services, N.A., its parent, subsidiaries- affiliates, licensees, predecessors successors, assigns, an3 any purchaser of your account, ana all of their officers directors employees gents and assigns or any and all of Zem. Additionally, "we"or "us" shall mean anythird party providing benefits+ services, or products in connection v?nth the account (including but not limited to credit bureaus, merchants that accept an credit device issued under, the account, rewards or enrollment services, credit insurance companies, debt collectors and all of their officers directors, employees and agents) if, and only if, such a third party is named by you as a co-def=endant in any Claim you assert against us. YOUR BILLING RIGHTS Keep This Notice for Future Use.-This notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act. Noti Us in Case of Errors or Questions About Your Bill: you think your bill is wrong, or if you need more information about a transaction on your bill, write us on a separate sheet (or use a copy_ of the form provided on your bill) at Bank of America Corporation, P.O. Box 15026, Wilmington, DE 19850. Write to us as soon as possible. Do not send the notice on or with your payment. We must hear from you no later than 60 days after we sent you the first bill on which the transaction or error appeared. You can telephone us, but doing so will not preserve your rights. In your letter, give us the followingNlinformation: (1) your name and account number; (2) the ar amount of the suspected error. (3) the posting date of the transaction in question; and ('4 a description of the error and an lanation, if you can, ofd why you believe there is an error. If you need more information, describe the item you are not sure about. If you have authorized us to pay your credit card bill automatically from your savings or checking account with us, you can stop the payment on any amount you think is wrong. To stop the payment your letter must reach us three business days before the automatic payment is scheduled to occur. Your Rights and Our Respousibilities After We Receive Your Written Notice: We must acknowledge your letter within 30 days, unless we have corrected the error by then. Within 90 days, we must either correct the error or explain why we believe the bill was correct. After we receive your letter, we cannot try to collect any amount you Question or report you as delinquent. We can continue to bill you for the amount you question, includin finance charges, and we can apdply an unpaid amount t against your credit limit. You o not have to pay any questioned amount while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. If we find that we made a mistake on your bill, you will not have to ppa?y any fmannce charges related to any questioned amount. Way did not make a mistake, you may have to pay finance charges and you will have to make up any missed payments on the questioned amount. In either case, we will send you a statement of the amount you owe and the date that it is due. If you fail to pay the amount that we think you owe, we may report you as delinquent. However, if our explanation does not satisfy you and you write to us within twenty-five (25). days telling. us that you still refuse to pay, we must tell anyone we report you to that you have a question about repo yarn too We must tellb the nam of youuttoo that etween the matter has been settled us when it finally is. If we do not follow these rules, we cannot collect the first $50 of the questioned amount, even if your bill was correct. Special Rule for Credit Card Purchases: If you have a problem with the quality of the property or services that you purchased with a credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to.Ray the remaining amount due on th6 roperty or services. There are two limitations on this ri tt (1) You must have made the purchase in your home state or, if not within your home state, within 100 miles of your current mailing address; and (2) The purchase price must have been more than $50. These mercchantt,, or if we mailed pyou he advertisemen for the property or services. 02007 Bank of America Corporation. All rights reserved My V. VERIFICATION I, TOM V C ?- , hereby depose and state that: The language of the foregoing document is that of counsel and not necessarily my own; however, I have read the foregoing document and the factual information contained therein is true and correct to the best of my personal knowledge. I am the Authorized Representative and a duly authorized representative of the plaintiff; The factual allegations set forth in the foregoing pleading are true and correct to the best of my knowledge, information and belief, and they are that AMBROSE, SHARON A owes the balance of la014.93 to CACH, LLC on previously submitted invoices, which balance is due and unpaid as of the date of the execution of this Verification. I am aware that if any of the foregoing is willfully false, I am subject to punishment. I understand that false statements made herein are subject to the penalties relating to unworn falsification to authorities. c? By: Authorized Repr ntative Dated: DFC 1 ?on4 PA-NJ 4.01.09 SHERIFF'S OFFICE OF CUMBERLAND COUNTY Ronny R Anderson Sheriff Jody S Smith Chief Deputy Edward L Schorpp SOiICItOr ~~~~rtr at LuuiGr,,l,~~~d t 4P ~"E :%F T .: •cR,I€F ~/F ~~ F, Q ~h~fi r~ I 2~ID P~;~~i -3 aft 11 ~ 2~, G~Ir~t, ~ i w. f vr+ 1 y~~ Cach, LLC vs. Case Number Sharon A. Ambrose 2010-878 SHERIFF'S RETURN OF SERVICE 02/25/2010 Ronny R. Anderson, Sheriff, who being duly sworn according to law, states that he made a diligent search and inquiry for the within named defendant to wit: Sharon A. Ambrose, but was unable to locate her in his bailiwick. He therefore returns the within Complaint and Notice as not found as to the defendant Sharon A. Ambrose. Current resident's mailbox at 47 N. East Street #2, Carlisle, PA 17013 is Franklin. A neighbor at this address has never seen a woman at this location only a man. The Carlisle Postmaster has confirmed Sharon A. Ambrose is not known at 47 N. East Street #2, Carlisle, PA 17013. SHERIFF COST: $38.40 February 25, 2010 (c) CourySuite Sheriff. Telecsoff. Inc. HARRISON ROSS BYCK, ESQ. P.C. Attorney ID: #61511 :_ r. ~` 229 Plaza Boulevard -Suite 112 ~ '~'~~"" r Morrisville, PA 19067 i ~~ '(~ a,~ ~` ~ ~ ~ %' '' P: 215.428.0666 / F: 215.428.0740 4 2014 Jet -2 P~1 IN THE COURT OF COMMON PLEAS OF CUMBE ~ ~ ~t ~ ~r~~ ,~ . PENNSYLVANIA CIVIL DIVISION _ CACH, LLC. 4340 SOUTH MONACO STREET 2ND FLOOR DENVER, CO 80237 Plaintiff(s), Docket No.: 10-878 CIVIL TERM vs. SHARON A AMBROSE 47 N EAST #2 PRAECIPE TO REINSTATE CARLISLE, PA 17013 OR REISSUE Defendant(s). , TO THE CLERK OF COURTS: Q REINSTATE the Complaint in the above captioned matter. ^ REISSUE the Writ of in the above captioned matter. ^ OTHER: ~A ~G DO ~1 ~''~ /l~~# auu Sao Date: June 15, 2010 SHERIFF'S OFFICE OF CUMBERLAND COUNTY Ronny RAnderson - Sheriff ~i ~~~ ~' ~ ~Qt~utn of ~~t~rrg~,r~~~~ 1~ ~~= ~ i ~ i~' Jody S Smith Chief Deputy ~ , ~ •~ ~O ~ ~ ~~~ _ $ a ~F gym, .j`~ ~~~ ~;''~ 8~ ~ Richard W Stewart ~~``~~-'`~~ Solicitor ~F~~~~~~-~.~ r..E~~Fr= CJ~,.~ `°:~iJy ~~.~~V~,?, v ! Cach, LLC Case Number vs. 2010-878 Sharon A. Ambrose SHERIFF'S RETURN OF SERVICE 07/06/2010 08:45 PM -Mark Conklin, Deputy Sheriff, who being duly sworn according to law, states that on July 6, 2010 at 2045 hours, he served a true copy of the within Complaint and Notice, upon the within named defendant, to wit: Sharon A. Ambrose, by making known unto herself personally, at 120 E. Lowther Street, Apartment F, Carlisle, Cumberland County, Pennsylvania 17013 its contents and a e time handing to her personally the said true and correct copy of the same. ARK O LIN, DEPUTY SHERIFF COST: $33.84 July 07, 2010 SO ANSWERS, RON R ANDERSON, SHERIFF (c; CountySuite She~ff. Teteosott, !nc HARRISON ROSS BYCK, ESQ. P.C. Bucks County Office Center 1276 Veterans Highway, Suite E-1 Bristol, Pennsylvania 19007 PH: 215.428.0666 / FX: 215.428.0740 Attorney for Plaintiff(s) r M- PROTHONOTAR''i 2911 JUI_ 15 10.3 S CACH, LLC. 4340 S. Monaco Street, 2nd Floor Denver, CO 80237 Plaintiff(s), VS. SHARON A AMBROSE Defendant(s). COURT OF COMMON PL ??JOUNTY CUMBERLAND COUN NIA Docket No: 10.878 CIVIL TERM ORDER TO SETTLE, DISCONTINUE & END TO THE CLERK OF CUMBERLAND COUNTY: Kindly mark the above captioned matter as Settled, Discontinued and Ended. Date: July 06, 2011 nson Ross B sq. ,01 KP