Loading...
HomeMy WebLinkAbout10-3894 v` IF THE R'y 2010 '..' 14 P 4: ZU IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA MICHAEL STUMBAUGH, CIVIL DIVISION Plaintiff, VS. NO.: 10 - 3$4Y ,ivj (-FC4, FORD MOTOR COMPANY, Defendant. COMPLAINT IN CIVIL ACTION Filed on behalf of Plaintiff: Michael Stumbaugh COUNSEL OF RECORD FOR THIS PARTY: Robert A. Rapkin, Esquire Identification No. 61628 KIMMEL & SILVERMAN, P.C. 210 Grant Street, Suite 202 Pittsburgh PA 15219 (412) 566-1001 WRIT WAIVED 0 44a.00 po ATTV c1aai0q j* .2y3Gp IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION MICHAEL STUMBAUGH, Plaintiff, VS. FORD MOTOR COMPANY, Defendant. NOTICE TO DEFEND No.: YOU HAVE BEEN SUED IN COURT. If you wish to defend against the claims set forth in the following pages, you must take action within TWENTY (20) days after this complaint and notice are served, by entering a written appearance personally or by attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and a judgment may be entered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. Lawyer Referral Service 4th Floor, Cumberland County Courthouse Carlisle, PA 17013 (717) 240-6200 IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION MICHAEL STUMBAUGH, Plaintiff, VS. FORD MOTOR COMPANY, Defendant. No.: COMPLAINT 1. Plaintiff, Michael Stumbaugh, is an adult individual citizen and legal resident of the Commonwealth of Pennsylvania, 4406 Ontario Drive, Apt B, Harrisburg, PA 17111. 2. Defendant, Ford Motor Company, is a corporation qualified to do and regularly conduct business in the Commonwealth of Pennsylvania, with its address and principal place of business located at 300 Renaissance Center, P.O. Box 43301, Detroit, MI 48243, and can be served at c/o CT Corporation System, 116 Pine Street, Suite 320, Harrisburg, PA 17101. BACKGROUND 3. On or about May 11, 2009, Plaintiff purchased a new 2009 Ford F-150, manufactured and warranted by Defendant, bearing the Vehicle Identification Number 1 FTPW 14V79FA 11922. 4. The vehicle was purchased in the Commonwealth of Pennsylvania and is registered in the Commonwealth of Pennsylvania. 2 5. The contract price of the vehicle, including registration charges, document fees, sales tax, finance and bank charges, but excluding other collateral charges not specified, yet defined by the Lemon Law, totaled more than $37,781.43. True and correct copies of all purchase agreement in Plaintiff possession are attached hereto, made a part hereof, and marked Exhibit "A". 6. In consideration for the purchase of said vehicle, Defendant issued to Plaintiff several warranties, guarantees, affirmations or undertakings with respect to the material or workmanship of the vehicle and/or remedial action in the event the vehicle fails to meet the promised specifications. 7. The above-referenced warranties, guarantees, affirmations or undertakings are/were part of the basis of the bargain between Defendant and Plaintiff. 8. The parties' bargain includes an express 3-year / 36,000 mile warranty, as well as other guarantees, affirmations and undertakings as stated in Defendant's warranty materials and owner's manual. 9. However, as a result of the ineffective repair attempts made by Defendant through its authorized dealer(s), the vehicle is rendered substantially impaired, unable to be utilized for its intended purposes, and is worthless to Plaintiff. During the first 12 months and/or 12,000 miles, Plaintiff complained on at least three (3) occasions about defects and or non-conformities to the following vehicle components: Transmission Jerking and Clunking, Vehicle Shuts Off By Itself, Temperature Gauge Inoperable, Steering and Suspension. True and correct copies of all invoices in Plaintiff possession are attached hereto, made a part hereof, and marked Exhibit "B". 3 COUNTI PENNSYLVANIA AUTOMOBILE LEMON LAW 11. Plaintiff hereby incorporates all facts and allegations set forth in this Complaint by reference as if fully set forth at length herein. 12. Plaintiff is a "Purchaser" as defined by 73 P. S. §1952. 13. Defendant is a "Manufacturer" as defined by 73 P. S. §1952. 14. Keystone Ford-Chambersburg is and/or was at the time of sale a Motor Vehicle Dealer in the business of buying, selling, and/or exchanging vehicles as defined by 73 P.S. §1952. 15. On or about May 11, 2009, Plaintiff took possession of the above mentioned vehicle and experienced nonconformities as defined by 73 P.S §1951 et seg., which substantially impair the use, value and/or safety of the vehicle. 16. The nonconformities described violate the express written warranties issued to Plaintiff by Defendant. 17. Section 1955 of the Pennsylvania Automobile Lemon Law provides: If a manufacturer fails to repair or correct a nonconformity after a reasonable number of attempts, the manufacturer shall, at the option of the purchaser, replace the motor vehicle... or accept return of the vehicle from the purchaser, and refimd to the purchaser the full purchase price, including all collateral charges, less a reasonable allowance for the purchasers use of the vehicle, not exceeding 5.10 per mile driven or 10% of the purchase price of the vehicle, whichever is less. 18. Section 1956 of the Pennsylvania Automobile Lemon Law provides a presumption of a reasonable number of repair attempts if: (1) The same nonconformity has been subject to repair three times by the manufacturer, its agents or authorized dealers and the nonconformity still exists; or 4 (2) The vehicle is out-of-service by reason of any nonconformity for a cumulative total of thirty or more calendar days. 19. Plaintiff has satisfied the above definition as the vehicle has been subject to repair more than three (3) times for the same nonconformity, and the nonconformity remained uncorrected. 20. In addition, the above vehicle has or will be out-of-service by reason of the nonconformities complained of for a cumulative total of thirty (30) or more calendar days. 21. Plaintiff has delivered the nonconforming vehicle to an authorized service and repair facility of the Defendant on numerous occasions as outlined below. 22. After a reasonable number of attempts, Defendant was unable to repair the nonconformities. 23. Plaintiff avers the vehicle has been subject to additional repair attempts for defects and conditions for which Defendant's warranty dealer did not provide or maintain itemized statements as required by 73 P.S. § 1957. 24. Plaintiff avers that such itemized statements, which were not provided as required by 73 P.S. § 1957 also include technicians' notes of diagnostic procedures and repairs, and Defendant's Technical Service Bulletins relating to this vehicle. 25. Plaintiff avers the vehicle has been subject to additional repair attempts for defects and conditions for which Defendant's warranty dealer did not provide the notification required by 73 P.S. § 1957. 26. Plaintiff has and will continue to suffer damages due to Defendant's failure to comply with the provisions of 73 P.S. §§ 1954 (repair obligations), 1955 (manufacturer's duty for refund or replacement), and 1957 (itemized statements required). 5 27. Pursuant to 73 P.S. § 1958, Plaintiff seeks relief for losses due to the vehicle's nonconformities, including the award of reasonable attorneys' fees and all court costs. WHEREFORE, Plaintiff respectfully demands judgment against Defendant in an amount equal to the price of the subject vehicle, plus all collateral charges, attorneys' fees, and court costs. COUNT II MAGNUSON-MOSS (FTC) WARRANTY IMPROVEMENT ACT 28. Plaintiff hereby incorporates all facts and allegations set forth in this Complaint by reference as if fully set forth at length herein. 29. Plaintiff has or may have resorted to Defendant's informal dispute settlement procedure, to the extent said procedure complies with 16 CFR 703. 30. Plaintiff avers that the Federal Trade Commission (FTC) has determined that no automobile manufacturer complies with 16 CFR 703. See, Fed. Reg. 15636, Vol. 62, No. 63 (Apr. 2, 1997). 31. Plaintiff is a "Consumer" as defined by 15 U.S.C. §2301(3). 32. Defendant is a "supplier", "warrantor", and a "service contractor" as defined by 15 U.S.C. § 2301 (4),(5) and (8). 33. The subject vehicle is a "consumer product" as defined by 15 U.S.C. § 2301(1). 34. By the terms of its written warranties, affirmations, promises, or service contracts, Defendant agreed to perform effective repairs at no charge for parts and/or labor. 6 35. The Magnuson-Moss Warranty Improvement Act requires Defendant to be bound by all warranties implied by state law. Said warranties are imposed on all transactions in the state in which the vehicle was delivered. 36. Defendant has made attempts on several occasions to comply with the terms of its express warranties; however, such repair attempts have been ineffective. 37. The Magnuson-Moss Warranty Improvement Act, 15 U.S.C. §2310(d)(2) provides: If a consumer finally prevails on an action brought under paragraph (1) of this subsection, he may be allowed by the court to recover as part of the judgment a sum equal to the amount of aggregate amount of costs and expenses (including attorney fees based upon actual time expended), determined by the court to have been reasonably incurred by the Plaintiff for, or in connection with the commencement and prosecution of such action, unless the court, in its discretion shall determine that such an award of attorney's fees would be inappropriate. 38. Plaintiff has afforded Defendant a reasonable number of opportunities to conform the vehicle to the aforementioned express warranties, implied warranties and contracts. 39. As a direct and proximate result of Defendant's failure to comply with the express written warranties, Plaintiff has suffered damages and, in accordance with 15 U.S.C. §2310(d)(1), Plaintiff is entitled to bring suit for such damages and other legal and equitable relief. 40. Defendant's failure is a breach of Defendant's contractual and statutory obligations constituting a violation of the Magnuson-Moss Warranty Improvement Act, including but not limited to: breach of express warranties; breach of implied warranty of merchantability; breach of implied warranty of fitness for a particular purpose; breach of contract; and constitutes an Unfair Trade Practice. 7 41. Plaintiff avers that Defendant's warranty was not provided to Plaintiff until after the vehicle was delivered, making any and all limitations, disclaimers and/or alternative dispute provisions ineffective for a failure of consideration. 42. Plaintiff avers Defendant's Dispute Resolution Program was not in compliance with 16 CFR 703 for the model year of the subject vehicle. 43. Plaintiff avers that Defendant's warranty did not require Plaintiff to first resort to a Dispute Resolution Program before filing suit. 44. Plaintiff avers that upon successfully prevailing upon the Magnuson-Moss claim herein, all attorney fees are recoverable and are demanded against Defendant. WHEREFORE, Plaintiff respectfully demands judgment against Defendant in an amount equal to the price of the subject vehicle, plus all collateral charges, incidental and consequential damages, reasonable attorneys' fees, and all court costs. COUNT III PENNSYLVANIA UNFAIR TRADE PRACTICES AND CONSUMER PROTECTION LAW 45. Plaintiff hereby incorporates all facts and allegations set forth in this Complaint by reference as if fully set forth at length herein. 46. Plaintiff is a "Person" as defined by 73 P. S. §201-2(2). 47. Defendant is a "Person' as defined by 73 P.S. §201-2(2). 48. Section 201-9.2(a) of the Act authorizes a private cause of action for any person "who purchases or leases goods or services primarily for personal, family or household purposes." s 49. Section 1961 of the Pennsylvania Automobile Lemon Law, provides that a violation of its provisions shall automatically constitute a violation of the Pennsylvania Unfair Trade Practices and Consumer Protection Act, 73 P. S. 201-1 et SeMc . 50. In addition, the Pennsylvania Unfair Trade Practices and Consumer Protection Act, 73 P.S. §201-2(4), defines "unfair or deceptive acts or practices" to include the following conduct: (vii). Representing that goods or services are of a particular standard, quality or grade, or that goods are of a particular style or model, if they are of another; (xiv). Failing to comply with the terms of any written guarantee or warranty given to the buyer at, prior to, or after a contract for the purchase of goods or services is made; (xv). Knowingly misrepresenting that services, replacements or repairs are needed if they are not needed; (xvi). Making repairs, improvements or replacements on tangible, real or personal property of a nature or quality inferior to or below the standard of that agreed to in writing; (xvii). Engaging in any other fraudulent or deceptive conduct which creates a likelihood of confusion or of misunderstanding. 51. Plaintiff avers Defendant has violated these, as well as other provisions, of 73 P.S. §201-2 et M. 52. Section 201-3.1 of the Act provides that the Automotive Industry Trade Practice rules and regulations adopted by the Attorney General for the enforcement of this Act shall constitute additional violations of the Act. 53. Defendant's conduct surrounding the sale and servicing of the subject vehicle falls within the aforementioned definitions of "unfair or deceptive acts or practices." 54. The Act also authorizes the Court, in its discretion, to award up to three (3) times the actual damages sustained for violations. 9 WHEREFORE, Plaintiff respectfully demands judgment against Defendant in an amount not in excess of , together with all collateral charges, attorneys' fees, all court costs and treble damages. KIMMEL & SILVERMAN, P.C. By: Robert A. Rapkin,` 1 Attorney for Plainti 210 Grant Street, Si Pittsburgh PA 1521 (412) 566-1001 10 VERIFICATION I, Robert A. Rapkin, being duly sworn according to law, depose and say that I am the attorney for the Plaintiff, in this action and that the facts set forth in the foregoing Complaint are true and correct to the best of my knowledge, information and belief. I understand that any false statements made herein are subject to the Penalties of 18 Pa. C.S.A. §4904, relating to unworn falsifications to authorities. ROBERT A. RAPKIN, Attorney for Plaintiff 12 EXHIBIT A KEYSTONE FORD-CHAMBERSBURG 301 Walker Road CHAMBERSBURG, PA. 17201-8798 (717) 264-5104 www.keystoneford.cam PLEASE ENTER MY ORDER FORTHE FOLLOWM NAME DATE . Q,NEW or ? USED 13 DEMO 0*?TRUCK ? R , .. : YR MATrE '; AtEiREL TYPE STREET COLOR TRIM MILEAGE CITY STATE ZIP VIN PHONE PHONE to RES. BUS STOCK NO. SALESMAN 70 BE DELIVERED ON OR ABDUT SOC. SEC. AGE _ DATE OF BIRTH NO CO-B! iYER NAME DATE OF BIRTH PRICE OF VEHICLE ti COLO2 ` TRIM MILEAGE _ VIN TITLE NO. PLATE NO. EXP. DATE OWNER LOAN N LIENHOLDER PHONE ADDRESS SPOKE WITH AMOUNT GOODTILL VERIFIED BY EXTENDED WARRANTY TYPE NAMAE'OFAOENT PHONE _ l01WHS MILES ADDRESS Cash Price of Vehicle & Accessories POLICY NUMBER COLLISION DEDUCTIBLE Sales Tax REGISTRATION TITLE TRANSFER ENCxIMBRANCE INSURANCE CO. SPOKE WITH Documentary Fee EFFECTIVE DATE EXP. DATE - VERIFIED BY Messenger Fee -. Notary Fee FACTORY WARRANTY - The faeANY wavady Oor SWAse d of Me wartatltles with respect ID the 81116 Of tllk 110"I eme. The $der hereby wpm* dk111irla d 1RaflalWea W- GWG Wd or implkd In6Aadimlp any d udiodzes arty dher pe MID Mw fork any kbay ln=mc ion w1h tta sale d (kmeena. ? LISED CAR WARRANTY - Used cab is mwod by a Iknbd wamdy deWW m a sepvo doau mt ? AS IS -TNs motor vftie 16 sod "AS IS" w juk any woumV eliher e>q amwd or woo The pwdaser Vd bear the 6*9 WOW of repairing or carec6V any-deleo-ft PreBently eld* or OW may omw in Total Price- the valWe. PURCHASERrr i Trade-in SIGNATUR USED C CONTRACTUAL DISCLOSURE ST *Pwoff Amount Less Payoff THE INFORMATION YOU SEE ON THE WIN FORM FOR THIS 0 T VEHICLE IS PART OF THIS CONTRACT. INFORMA TION ON THE „ Net Trade In WINDOW FORM OVERRIDES ANY CONTRARY PROVISIONS IN THE CONTRACT OF SALE. Deposit If you cancei this purchase agreement or refuse to take delivery of the vehicle h on Ca Deliver ordered, except as permitted by law, you shall, at our option, forfeit as damages y s the PURCHA ER`S Tirade ' deposit + D Cash ivory Total Down Payment SIGNATURE .K PwdmM hweby torisabawdam Unpaid Balance of Total Price , Purchaser agrees that this order Wdudes an of the terms and conditions on both the face and reverse side hereof, that this order cancels and supersedes any prior agreement and as of the date hereof comprises the complete and exclusive statement of the terms of agreement relating to the subject matters covered hereby. This order shall riot become bindim unfit accepted by the dealer Or his authorized representative )Lou the Il?sr m?canc?! this_contrg!- and roceive r't. full .,refund t$tltl _tl{rt.P_.. ?afore _r ?' [ of Cjy y bf thi Lcgntract $tQnet? :t)y- an REl'tf}gLize'tt doa(kbr [ rES9tftati`a'e^ I,3 tVttlCi 4ffi R1$k>r"t 7f{1F?c ?l i_tl i c2P1CF?Ic1t3C7Ct Qi} ?fte. f??ds8': Purchaser by his execution of this ordaf**wwledges that he b8s read its terms and conditions; and has receiy Vueco, pf ihl;i_order -,. y PURCHASE" ; SIGNATURE.. DATE ACCEPTED BY DATE/ A/ DEALER OR HIS AUTHORIZED REPRESENTATM EXHIBIT B WNW 7/16/09 8509570/ SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 P.M. 7/24/09 Final Wbwo as customw I>I rs tt s ? Monday - Friday 8:00 a.m. -1:00 p.m. Saturday 301 WALKER ROAD - CHAMBERSBURG, M 17201 10904 10925 (717) 284-5104 DARIAN FALCONS/MIKE*W* 306 S ARTIZAN ST 1F TPW14V79FA11922 WILLIAMSPORT, MD 21795 301-331-6114 5/11/09 5/11/09 r2009 FORD F-150 TK BLUE FLAME ---- #5 ------------------------------------- - 12FOZ: BODY -------------------------- CUSTOMER STATES THE P/S FRONT DOOR MOLDING IS MISSING A CLIP Corrected by : E Work performed by MIKE KELLEY (812) ---- RETIVE CLIP FROM BODY AND SECURE WEATHER STRIP --- #6 ---------------------------------- - LOANER: RENTAL VEHICLE -------------------------- Work performed by MIKE KELLEY (812) 2 DAY LOANER VEHICLE FOR SERVICE REPAIR ---- Sub Total: Labor: .00 Parts:.00 --- Total: .00 #7 ---------------------------------- - RIB: ROTATE 4 TIRES, SET PRESSURES, -------------------------- AND INSPECT BRAKES Work performed by MIKE KELLEY (812) ROTATE TIRES ---- Sub Total: Labor: 16.95 Parts:.00 --- Total: 16.95 #8 - ---------------------------------- 12FOZ: BODY -------------------------- CUSTOMER STATES THE P/S FRONT SEAT BELT WANTS TO KEEP LOCKING ON CUSTOMER Work performed by MIKE KELLEY (812) CK OP OF PASS FRNT SEAT BELT, NPF AT THIS TIME REM IND CUSTOMER NOT TO PULL BELT OUT ALL THE WAY AND ACTIVE CHILD SEAT LOCK ---- Sub Total: Labor: .00 Parts:.00 -- Total: .00 #9 ----------------------------------- - GTIRE: TIRES CHECKED AND OK, TREAD -------------------------- 7/32 OR GREATER tMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "1 hereby authorize the repair LABOR k hereinafter to be done a" with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in ease of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts rments b the su lier or trans rte I h b t l DEDUCTIBLE y pp po r. y gran ere you or your emp oyees permission to vats the vehicle herein described on streets, highways, or elsewhere for the purpose of testing SUBLET Vor Inspection. An express mechanic's lien is hereby acknowledged on above vehicle to secure amount of repairs thereto' SHOP SUPPLIES CLAIMER OF HAZARDOUS MATERIALS WARRANTIES. Any warranties on the products sold hereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the sailer neither umos nor authorizes any otter person to assume for it any Hability in connection with the sale of SPECIAL ORDER DEPOSIT 1 products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE Internal 16.9E X 7/16/09 8509570/ SERVICE DEPARTMENT HOURS 8:00a.m.to5:00p.M. Monday - Friday wl d 7/24/09 Final f o cualeenmr ?wlgs Are!! 8:00 a.m. -1:00 p.m. Saturday 301 WALKER ROAD - CHAMBERSSURG, PA 17201 10904 10925 (717) 2645104 DARIAN FALCONE/MIKE*W* MICHAEL LYNN STUMBAUGH 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT MD 21795 , 3,01-331-6114 5/11/09_ 5/11/09 2009 FORD F-150 TK BLUE FLAME 90102 Mi - VISUAL PERFORM FREE Sub Total: Labor: .00 Parts:.00 Total: .00 ------ --------------------------------------------------- #2 - 06FOZ: ENGINE ----------- CUSTOMER STATES THE TRUCK SHUTS OFF AT A STOP SIGN Work performed by MIKE KELLEY (812) Internal UNABLE TO VERIFY CONCERN,RUN DIAG TEST, NOTDC PRES ENT,CK OASISI, NO TSB OR SSM APPLY,CONTACT HOTLINE , NO KNOWN CONCERNS AT THIS TIME.CK VAPOR CANISTE R FOR RAW FUEL, NPF.MAKE SURE CUSTOMER IS NOT OVER FILLING VEHICLE --------------------------------------------------------- #3 - 07FOZ: TRANSMISSIONS ----------- CUSTOMER STATES WHEN BACKING UP THE TRANSMISSION MAKES A GRINDING NOISE Caused by REPROGRAMED THE TRANSMISSION CONTROL MODULE WILL NEED TO DRIVE A FEW HUNDRED MILES TO CALIBRATE Work performed by MIKE KELLEY (812) Internal Work performed by MIKE KELLEY (812) Internal UNABLE TO VERIFY,RUN DIAG TEST, NODTC PRESENT, RIN OASIS, NO TSB OR SSM APPLY. CK FLUID LEVEL AMND C ONDITION --------------------------------------------------------- #4 - 12FOZ: BODY ----------- CUSTOMER STATES THE D/S DOOR HAS A GAP AT THE BOTTOM WHEN CLOSED Work performed by MIKE KELLEY (812) Internal 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "1 hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for lass or damage to vehicle or articles leR in the vehicle in case of fire, then, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts DEDUCTIBLE pments by the supplier or transporter. I hereby grant you or your employees permission to rate the vehicle herein described on streets, highways. or elsewhere for the purpose of testing SUBLET /or Inspection. An express mechanic's Men is hereby acknowledged on above vehicle to secure amount of repairs thereto' 1 SHOP SUPPLIES ,CLAIMER OF WARRANTIES. Any warranties on the products sold hereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, inclut SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT i products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE X ....1^•l maa?arsauim. orr.? e?? Boa _,.. vn"" thrill customwA 301 WALKER ROAD ' - CHAMBERSBURG, PA 17201 ()17) 284-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 2009 1 FORD 9 8509570/ SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday #7/24/09 Final 8:00 a.m. -1:00 p.m. Saturday 10925 DARIAN FALCONE/MIKE*W* 1FTPW14V79FA11922 01-331-6114 5/11/09 5/11/09 TK BLUE FLAME F-150 Total: Labor: .0 Parts:. 00 Total: . #10 -GBK: BRAKE LININGS ARE --- OK AT THIS ----------------------------- TIME Sub Total: Labor: .00 Parts:.00 Total: .00 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. 'I hereby suftrize the repair k LABOR hereinafter to be done Hong with ft necessary material and agree that you are not respons- for loss or damage to vehicle or arlides let in the vehicle in case of fire. theft. or any other PARTS se beyond your control or for any delays cawed by unavailability of parts or delays in parts rmoft by the supplier or irarrporter I hereby grant ou or our em lo ees ermissio t DEDUCTIBLE . y y p y p n o rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing SUBLET /or I. on. An express mechaMCs Ilan is hereby acknowledged on above vehicle to secure amount of repairs thereto.' SHOP SUPPLIES CLAJMER OF WARRANTIES An warra ti th d HAZARDOUS MATERIAI . y n es on e pro ucts sold hereby are those made by manufacturer. The antler hMVby expnesiy disclaims all warranties either express or implied; incl SALES TAX OR TAX I.D. any implied warranty of merchantabiliy, or fitness for a particular purpose, and the sailer neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOT I products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE- C ec 1127 X ...---(r,1 son,wcnu ??_ . o.r.w.?lyayyapyaine i.omos.,me '' faM . Whwo the custemcr s oetnns Artt?tl 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 FALCONE/0316 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 20091 FORD 9/01/09 8511234 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. 9/17/09 Pre-Invoi Monday - Friday 8:00 a.m. -1:00 p.m. Saturday 15293 15293. V79FA11922 -331-6114 1 5/11109 1 5/11/09 F-150 TK BLUE t - yyr: FERFUMM FREE VISUAL MULTIPOINT INSPECTION Sub Total: Labor: .00 Parts:.00 Total: .00 -------------------------------------------------------------------- #3 - 07FOZ: TRANSMISSIONS CUSTOMER STATES THE TRANSMISSION IS JERKING DURING TAKE-OFF Corrected by 999A: (P67) (42) ADDITIONAL - MISC. REPAIRS - L Work performed by DAVE STOKES (881) Warranty PERFORM TSB 9-11-5 REPROGRAM PCM AND TCM. CLEAR KA M AND ROADTEST. -------------------------------------------------------------------- #4 - LOANER: RENTAL VEHICLE LOANER STARTING ON MONDAY SEPTEMEBER 14 Sub Total: Labor: .00 Parts:.00 Total: .00 ---------------------------------------- ---------------------------- #5 - 03FOZ: STEERING/SUSPENSION CUSTOMER STATES THE VEHICLE IS PULLING RIGHT SINCE LAST TIRE ROTATION Work performed by JOHN PITTMAN (439) Internal ROAD TEST FOR PULL RESET FRT TIRE PSI CHECKED TOE FOR ALIGNMENT WITHIN SPEC IMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. •1 hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- PARTS or any other for loss or damage to vehicle or articles left in We vehicle in case of fire theft , , se beyond your control or for any delays caused by unavailability of parts or delays in parts DEDUCTIBLE )Monts by the supplier or transporter. I hereby grant you or your employees permission to rate the vehicle herom deerAbed on streets, highways, or elsewhere for the purpose of testing SUBLET /or inspection. An express mechanic's lion is hereby acknowledged on above vehicle to secure SHOP SUPPLIES amount of repairs thereto.' HAZARDOUS MATERIALS CLAIMER OF WARRANTIES. Any warranties on the products sold hereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or films for a particular purpose, and the seller neither umes nor authorizes an other person to assume for it an liabilit in connection with the sale of SPECIAL ORDER DEPOSIT y y y I products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE X i ? v Whw* do eustomotr al aye eetnMS ens 301 WALKER ROAD - CHAMSERSBURG, PA 17201 (717) 284-5104 11/19/09 1 8514481 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 11/19/09 Final 8:00 a.m. -1:00 p.m. Saturday 22813 22815 FALCONE/077*W* 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT, MD 21795 301-331-6114 5/11109 5/11/09 r2009 FORD F-150 TK BLUE FLAME i - YYV: k'ZXkrVXM FRZE; VISUAL MULTIPOINT INSPECTION MULTI POINT INSPECTION Sub Total: .00 --- #2 ---------------------------------------------------- - LOF: CHANGE ENGINE OIL AND OIL FILTER ------------ Work performed by KEITH GLOYD (802) 13.9 Installed F1AZ 6731 BE :FILTER ASY - OIL 1@5.99 5.9 Installed 5W20 :OIL 703.00 21.0 OIL & FILTER CHANGE - Sub Total: 40.95 -- #3 -------------------------------------- - BAL4: COMPUTER SPIN BALANCE & ROTATE -------------- 4 TIRES, ------------ INSPECTBRAKES Work performed by KEITH GLOYD (802) 49,9 BALANCE & ROTATE TIRES Sub Total: 49.95 --- #4 -------------------------------------- - 07FOZ: TRANSMISSIONS -------------- ------------ CUSTOMER STATES THE TRANSMISSION TEMP GAUGE COMES UP FASTER THAN THE ENGINE TEMP GAUGE WHEN FIRST STARTING THE VEHICLE Work performed by KEITH GLOYD (802) NORMAL OPERATION, TRANSMISSION FLUID HAS MORE FRICTION, SO TRANSMISSION TEMP WILL COME UP QUICKER THAN ENGINE TEMP Sub Total: .00 #5 - GBATT: BATTERY CONDITION IS GOOD ------------- ------------ Sub Total: .00 tMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "1 hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts iments by the supplier or transporter I hereb rant or o l i i DEDUCTIBLE . y g y your emp u oyees perm on to ss rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing ' SUBLET /or inspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES. Any warranties on the products sold hereby are those made by manufacturx: The seller hereby expressly declaims all warranties either express or implied, lrld SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT t products. Any limitation contained herein does not apply where prohibited by law. nI9CntIhITIR TOTAL DUE X i whwe !M customw advMaya eonws , 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 284-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 20091 FORD F-150 11/19/09 8514481 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 11/19/09 Final 8:00 a.m. -1:00 p.m. Saturday 22813 22815 DARIAN FALCONE/077*W* 1FTPW14V79FA11922 30.-331-6114 5/11109 5/11/09 TK BLUE FLA ME ------------------------------------------------------------------ #6 - GTIRE: TIRES CHECKED AND OK, TREAD 7/32 OR GREATER Sub Total: .00 ------------------------------------------------------------------ #7 - GBK: BRAKE LININGS ARE OK AT THIS TIME Sub Total: .00 tMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. '1 hereby authorize the repair LABOR t hereinafter to be done along with the necessary material and agree that you are not respons- PA S for less or damage to vehicle or articles less in the vehicle in case of fire then or any other RT , , as beyond your control or for any deays caused by unavailability of parts or delays in parts DEDUCTIBLE hments by the supplier or transporter. I hereby grant you or your employees permission to rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing SUBLET for Inspection. An express mecdharsc's lien is hereby acknowledged on above vehicle to secure S P S S amount of repairs thereto.' HO UPPLIE HAZARDOUS MATERIALS CLAIMER OF WARRANTIES. Any warranties an the products sold hereby are those made by man ifecdrer. The seller hereby expressly disclaims all warranties either express or implied, Inciud SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of . SPECIAL ORDER DEPOSIT I products. Any limitation contained herein does not apply where prohibited by law. I DISCOUNTS TOTAL DUE X Where the customer always comes first) 301 SOUTH ANTRIM WAY - GREENCASTLE, PA 17225 (717) 597-2103 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 110/05/09 1 8512459/11 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Mon-Wed-Fri 10/08/09 Pre - Invoic 8:00 a.m. to 7:30 p.m. Tues-Thurs 8:00 a.m. - 1:00 p.m.-Saturday 18562 18565 DARIAN FALCONE/434 1FTPW14V79FA11922 01-331-6114 5/11/09 5/11/09 20091 FORD I F-150 I TK I BLUE FLAME }f l - U /r'UZ : 1"KAIVSM1551V1V5 CUSTOMER STATES THE TRANSMISSION IS CLUNKING WHEN GOING INTO GEAR Work performed by DAVE STOKES (881) Warranty TEST DROVE VEHICLE VEHICLE MULTIPLE TIMES. NORMALL OPERATION OF TRANSMISSION HAS LASTED PCM CALIBRATION UPDATE ------------------------------------------------------------------- #2 - 07FOZ: TRANSMISSIONS TRANSMISSION TEMP GAUAGE INOP AT TIMES Work performed by DAVE STOKES (881) Internal OPERATING NORMALLY AT THIS TIME ------------------------------------------------------------------- #3 - LOANER: RENTAL VEHICLE STARTING AT 10:45 AM ON OCTOBER'5 Work performed by DAVE STOKES (881) Sub Total: Labor: .00 Parts:.00 Total: .00 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR U k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS 0 se beyond your control or for any delays caused by unavailability of parts or delays in parts t th li t b I h t b l DEDUCTIBLE • 0 )men er or s y e supp ranspor er. ere y grant you or your emp oyees permission to rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing SUBLET • 0 /or inspection. An express mechanic's lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES • 0 AIMER C F R HAZARDOUS MATERIALS L WA O RANTIES. Any warranties on the products sold hereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. 0 any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT • 0 I products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS 0 TOTAL DUE .0 X I FTPW 14V79FA 11922 SPECIAL SERVICE MESSAGES Page 1 of 1 20648 2009 F-150 - IIARSII / DELAYED TRANSMISSION ENGAGEMENTS 61180 - DO NOT ATTEMPT REPAIRS - ALTERNATE PCM CALIBRATION SOME 2009 F-150 VEHICLES EQUIPPED WI-1-11 61180 AUTOMATIC TRANSMISSION MAY EXIIIBIT IIARSII OR DELAYED TRANSMISSION ENGAGEMENTS INTO DRIVE AND/OR REVERSE. ALTERNATE PCM CALIBRATION WILL BE PRESENT IN NEW VEHICLES FROM TIIE FACTORY UNTIL DRIVEN CONTINUOUSLY FOR 5 MILES OR EXPOSED TO 50 ENGINE START EVENTS, WHICHEVER OCCURS FIRST. THIS IS A NORMAL VEHICLE CHARACTERISTIC AND REPAIRS SHOULD NOT BE ATTEMPTED, INCLUDING KAM CLEARING PROCEDURES. EFFECTIVE DATE: 02/06/2009 http://www.vrep. fordtechservice.dealerconnection. com/vdirs/oasis/oareq.asp?backto=www... 10/8/2009 h 3/19/10 8518995/1 SERVICE DEPARTMENT HOURS 8:00a.m.to5:00p.m. 3/19/10 Pre-Invoic Monday - Friday where the customer ahlrays eomss flrstl 8:00 a.m. - 1:00 P.M. Saturday 301 WALKER ROAD - CHAMBERSBURG, PA 17201 3 5 8 5 6 , 3 5 8 5 7 (717)264-5104 , DARIAN FALCONE/STUN*W* MICHAEL LYNN STUMBAUGH 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT MD 21795 , 301-331-6114 5/11/09 5/11/09 2009 FORD F-150 TK BLUE FLAME 90102 16r'-VG: nVul CUSTOMER STATES THE P/S DOOR IS HARD TO SHUT Installed 9L3Z 1522008 A :STRIKER - DOOR LOCKING M Qty: REPLACED PASS SIDE FRT DOOR STRIKER AND ADJUSTED D OOR OWNER ADVANTAGE REWARDS #151-682-311 IMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "1 hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts >ments b the su lier or trans orter I hereb rant ou or r m l i i t DEDUCTIBLE y pp . p y g y you p e oyees perm on ss o irate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing SUBLET Ilor inspection. An express mechanic's lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES A i HAZARDOUS MATERIALS , . ny warrant es on the products sold hereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT i products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE Warranty X Where the customer always conws flrstl 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 20091 FORD F-150 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 01-331-6114 TK 1 1/19/10 1 8516850/11 1/28/10 int 29724 29725 ARIAN FALCONE/850 1FTPW14V79FA11922 5/11/09 5/11/09 BLUE FLAME :fl - mm yyr: emck-umm r-K15Z V15UAL MU1j"1'lYU1N`1' LN5vj&u-rjLU1y Sub Total: Labor: .00 Parts: .00 Total: .00 -------------------------------------------------------------------- #2 - MR LOF: CHANGE ENGINE OIL AND OIL FILTER Work performed by JOHN PITTMAN (439) Installed F1AZ 6731 BE :FILTER ASY - OIL 1@5.99 Installed 5W20 :OIL 7@3.00 Sub Total: Labor: 13.96 Parts: 26.99 Total: 40.95 LOF -------------------------------------------------------------------- #3 - MR RIB: ROTATE 4 TIRES, SET PRESSURES, AND INSPECT BRAKES Work performed by JOHN PITTMAN (439) Sub Total: Labor: 16.95 Parts: .00 Total: 16.95 ROTATED TIRES -------------------------------------------------------------------- #4 - MR FFG: REPLACE FUEL FILTER - GAS Work performed by GALEN WEST (821) Sub Total: Labor: .00 Parts: .00 Total: .00 FUEL FILTER IS INSTALLED IN FUEL TANK NO EXTERNAL FILTER -------------------------------------------------------------------- #5 - MR OAR: OWNER ADVANTAGE REWARDS Sub Total: Labor: .00 Parts: .00 Total: .00 -------------------------------------------------------------------- #6 - MR 09FOZ: FUEL SYSTEM CUSTOMER STATES THE FUEL GAUGE WILL DROP IN HALF WHILE DRIVING Corrected by 9002A: (L69) (42) FUEL TANK - REMOVE AND 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "1 hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts DEDUCT rments by the supplier or transporter. I hereby grant you or your employees permission to rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing SUBLET /or inspection. An express mechanic's lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP St HAZARDOUS MATERIALS CLAIMER OF WARRANTIES. Any warranties on the products sold hereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither SPECIAL ORDER DEPOSIT umes nor authorizes any other person to assume for it any liability in connection with the sale of products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE 13.9 5.9 21.0 16.9 X n Wkwe the awbooff ailwngs oMw Ars1H 901 WALKER ROAD - CiiAMBERSBURG. PA 17201 (717) 2845104 3/03/10 SERVICE DEPARTMEW HOURS 8:00 a.m. to 5:00 p.m. 3/12 10 Monday - Friday 8:00 a.m. -1:00 p.m. Saturday 35486 8518387 35488 DARIAN FALCONE/984*W* MICHAEL L 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT, MD 21795 301-331-4114 5/11/09 5/11/09 2009 FORD F-150 TK BLUE FLAME --------------------------- #7 - LOANER: RENTAL VEHICLE STARTING ON 3-3-10 AT 10:30 AM Sub Total: .00 ------------------------------------------------------------------- #8 - LOF: CHANGE ENGINE OIL AND OIL FILTER Work performed by JOHN PITTMAN (439) Installed F1AZ 6731 BE :FILTER ASY - OIL 1®5.99 Installed 5W20 :OIL 7@3.00 LOF Sub Total: 40.95 ------------------------------------------------------------------- #9 - 12FOZ: BODY CUSTOMER STATES YOU HAVE TO SLAM THE P/S DOOR TO GET IT TO SHUT Sub Total: .00 OWNER ADVANTAGE REWARDS #151-682-311 US: STRICTLYCASH UNLESS ARRANGEMEWS ARE MADE. "i hereby sultmizs the repelr LABOR - It h«ainaMr to be dons along with the necessary material and aprae that you are not respons- P R S for Ices or damape to vehicle or articles MR in the vehicle in case of fire, theft, or any othw A T se beyond your oontral or for any delays caused by unsivellabifilly of parts or delays In parts inage b le W I h the t b l DEDUCTIBLE y r or l supp rampor ere y WaM you or yaw wnp oyaes pennieelon to rals the vehicle tweM deecdbsd an streets, highways, or elsewhere for the purpose of heating SUBLET Van Inspection. An express mecherWe Non Is hereby acknowledged on above vows to secure SHO P amount of repairs theeto." P SU PLIES N R F C e HAZARDOUS MATERIALS AE O LA WARRANTIES. Any warranties an the products sold h reby are those made by marrufaohM The astiw hereby eapusly disclaims all warrentlas spher wVess or implied, Ind SALES TAX OR TAX I.D. any inipged warranty of maaherrtsbNky or fihnss for a particular purpose, and the seller neldnw SPECIAL ORDER DEPOSIT urnas nor authorizes any otinw person to assume for It any liability In connection with the sale of 1 products. Any Ihnketlan corntsined herein doss rat apply where prohibited by law. DISCOUNTS TOTAL DUE 13.9 5.9 21.0 X J ?iiw whave eM awb"law titM.?,. Arstl 301 WALKER ROAD - CHAMSERSSURG, PA 17201 (717) 2845104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 2009 1 FORD F-150 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 P.M. Monday - Friday 8:00 a.m. -1:00 p.m. Saturday 301-331- TK 03/10 3/12/10 35486 0 8518387 Final 35488 ALCONE/984*W* 4V79FA11922 5/1 11 ?O9 BLUE FLAME 4F 1 - y 9 r : F15XrUXM rKNIS VISUAL MULTI POINT INSPECTION Sub Total: .00 ------------------------------------------------------------------- #2 - 06FOZ: ENGINE CUSTOMER STATES THE FUEL MILEAGE IS LOW Corrected by12650D: (D42) (42) EEC (QUICK TEST) - DIAGNOSIS - L Work performed by MIKE KELLEY (812) Corrected by12650D45: PIN POINT TEST - DIAGNOSIS - L Work performed by MIKE KELLEY (812) RUN DIAG TEST, NO DTC PRESENT, CK AIR FILT, SLIGHT LY DIRTY, CUST STATED MPG OFF BY AROX 2 MPG FORM E PA ESTIMENT. NPF AT THIS TIME ------------------------------------------------------------------- #3 - 12FOZ: BODY CUSTOMER STATES THE PIS FRONT DOOR IS MAKING A NOISE WHEN OPENING AND CLOSING. SOMETHING SEEMS TO BE RUBBING CK BOTH FRNT DOOR AND LUBE WEATHERSTIPS, RECHECK O K ------------------------------------------------------------------- #4 - 12FOZ: BODY CUSTOMER STATES THE MOLDING ON THE DOOR HANDLES ARE PUSHING OUT Corrected by27406BT: (B66) (34) Trim Panel-Rear Door - Remove and Install. Work performed by MIKE KELLEY (812) Corrected by27406B6T: HANDLE ASSEMBLY-REAR DOOR OUTSIDE - REPLACE (22404/26604) - L tMB: STRICTLY CASH UNLESS ARRANGEhIIENTS ARE MADE. 'I hereby authorize the repair LABOR It hsreMafNr to be done along wfth the necessary makAal and spree that you are not respons. for lose or damps to vehicle or artides left In the vehicle in one of firs, theft, or any other PARTS so beyond your code or for any delays cawed by unavailability of parts or delays in parts DEDUCTIBLE arhahb by the supplier or transporter. I hereby graft you or your employees permission to cars the vehicle look %lesaibed on stye ts, highways, or elsewhere for the purpose of testing SUBLET /or inspection. An express mechanic's lien Is hereby acknowledged on above vehicle to secure amount of Weirs ttereb " SHOP SUPPLIES CLAIMER OF WARRANTIES. Any warranties on the products sold hereby are terse made by - .?. _.. manubdurer. The sAw hereby expressly disclaims all warranties ether express or implied, indu SALES TAX OR TAX I.D. any impYSA wen" of merchantability or fitness for a particular purpose, and the seller neither SPECIAL ORDER DEPO umes nor authoriz a any other person to sums for it any liability in conneUion with the sale of I products. Any limits"M contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE Warranty Warranty Warranty x tlMlltan tM ?otlrNr ? owlws thrall 301 WALKER ROAD - CHAMBERSBURO, PA 17201 (717) 284-5104 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 8:00 a.m. -1:00 p.m. Saturday 03/10 3/12/10 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 20091 FORD F-150 -.3.3 1 TK 8518387 Final 35488 LCONE/984*W* V79FA11922 of 0 5/11/09 BLUE FLAME Corrected by999A: ADDITIONAL - MISC. REPAIRS - L Work performed by MIKE KELLEY (812) Corrected by23943A7T: HANDLE ASSEMBLY - DOOR OUTSIDE - REPLACE (22404/22405) - L Work performed by MIKE KELLEY (812) Installed 9L3Z 1522404 AB (FP):HANDLE ASY - DOOR - Qty: Installed 9L3Z 1626604 AB :HANDLE ASY - DOOR - OUT Qty: Installed 9L3Z 1626605 AB :HANDLE ASY - DOOR - OUT Qty: Installed 9L3Z 1522405 AA :HANDLE ASY - DOOR - OUT Qty: VERIFED CONCERN, SEALS SLIDING OUT FROM BEHIND DOO R HANDELS ON ALL DOORS,REMOVED ALL 4 DOOR PANNELS AND REPLACED ALL EXTERIOR DOOR HANDLES ------------------------------------------------------------------- #5 - 12FOZ: BODY CUSTOMER STATES THE BED LINER RAIL MOLDING IS COMING LOOSE Work performed by MIKE KELLEY (812) Sub Total: .00 ------------------------------------------------------------------- #6 - 12FOZ: BODY CUSTOMER STATES THE P/S WASHER IS SPRAYING OVER TOP THE WINDSHIELD Work performed by MIKE KELLEY (812) Corrected by999A: (W03) (42) ADDITIONAL - MISC. - L Work performed by MIKE KELLEY (812) Installed 3W7Z 17603 AA (FP):KIT - JET Installed 9L3Z 15022A68 A :GRILLE - COWL TOP ": STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. 'I hereby authorize the repair LABOR It hsrNfwAllt to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the veNds in case of fire, then, or any it. PARTS a beyond your 001111 or for any delays cared by unavailability of parts or delays in parts DEDUCT rrleml{ by tN suppler or transporter. 1 hereby grant you or your employees permission to ant tiro vWde herein described on abeels, highways, or slaw4we for the purpose or testing SUBLET for Inspection. M express mechanic's lien is hereby sclmowledged on above vehicle to secure SHOP St amount of repairs thereto CLAIMR OF WARRANTIES. Any wanantes on Vre products sold hereby are Vase made by --- ---- - -- nhanudadtrer. TM altar hereby expressly disclaims all warreMies eittw express or implied, includ, SALES TAX OR TAX I.D. any MnpNad wa?army of marduantebtity or fitness for a particular purpose, and Me sailor neittw SPECIAL ORDER DEPO; Limas nor authorizes any other person to assume for it any liability in connection with the sale of I products. Any limitation contained heroin does not apply where proNdted by law. DISCOUNTS TOTAL DUE REPAIRS Qty: Qty: Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty warranty x Where the customer always comes first) 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 1/19/10 1 8516850 SERVICE DEPARTMENT HOURS 8:00a.m.to5:00p.M. 1/28/10 Reprint Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 29724 29725 DARIAN FALCONE/850 1FTPW14V79FA11922 -331-6114 1 5/11/09 1 5/11/09 20091 FORD I F-150 I TK I BLUE FLAME _L"?7 1 A-1.UL \ 7 V V G _7V / G/ 7 V IV I - L Work performed by JOHN PITTMAN (439) Warranty Corrected by 9002A4: REPLACE FUEL SENDING UNIT ASMY Work performed by JOHN PITTMAN (439) Warranty Installed 9L3Z 9A299 F (FP):SENDER ASY - FUEL TANK Qty: 1 Warranty DIAG FUEL SENDER NOT READING RIGHT DRAINED FUEL AN D REMOVED TANK REPLACED SENDER --------------------------------------------------------- #7 - MR 12FOZ: BODY ----------- CUSTOMER STATES THE BED RAIL IS LOOSE Corrected by 999A: (B66) (34) ADDITIONAL - MISC. REPAIRS - L Work performed by JOHN PITTMAN (439) Warranty Installed 9L3Z 84291A40 AC (FP):MOULDING Qty: 1 Warranty Installed 9L3Z 84291A41 AC :MOULDING Qty: 1 Warranty REMOVED TONEAU COVER TO ACCESS BED RAIL COVERS REP LACED BOTH COVERS --------------------------------------------------------- #8 - MR 12FOZ: BODY ----------- CUSTOMER STATES THE P/S SUNVISOR IS LOOSE Corrected by 04104A: (T51) (D4) REPLACE VISOR ASSY Work performed by JOHN PITTMAN (439) Warranty Installed 9L3Z 1504104 CA (FP):VISOR ASY - SUN Qty: 1 Warranty Installed AL3Z 1504132 AA :RETAINER - SUN VISOR Qty: 1 Warranty REPLACED PASS SIDE SUN VISOR AND ANCHOR ---------------------------------------------------------- #9 - MR LOANER: RENTAL VEHICLE ---------- Sub Total: Labor: .00 Parts: .00 Total: .00 STARTING AT 12:OOPM ON 1-27-09 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts DEDUCTIBLE rments by the supplier or transporter. I hereby grant you or your employees permission to rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing SUBLET /or inspection. An express mechanic's lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES DISCLAIMER OF WARRANTIES. Any warranties on the products sold hereby are those made by he manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. ng any implied warranty of merchantability or fitness for a particular purpose, and the seller neither SPECIAL ORDER DEPO: rssumes nor authorizes any other person to assume for it any liability in connection with the sale of ;aid products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE X Where the customer always conws tirstt 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 20091 FORD F-150 1/19/10 8516850/ SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 1/28/10 .? Reprint 8:00 a.m. - 1:00 p.m. Saturday 29724 29725 DARIAN FALCONE/850 1FTPW14V79FA11922 301-331-6114 5/11/09 5/11/09 TK BLUE FLAME ------------------------------------------------------------------ #10 -MR 08FOZ: COOLING SYSTEM CUSTOMER STATES WHEN THE HEAT IS ON FLOOR SETTING THERE IS STILL HEAT COMING OUT OF THE DEFROST VENTS Work performed by JOHN PITTMAN (439) TESTED HEATING SYSTEM. WORKING FINE AT THIS TIME Sub Total: Labor: .00 Parts: .00 Total: .00 TERMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR 30 . 9 vork hereinafter to be done along with the necessary material and agree that you are not respons- ble for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS 26 9 :ause beyond your control or for any delays caused by unavailability of parts or delays in parts mhipments by the supplier or transporter I hereb grant ou or our em lo ermissi ees n t DEDUCTIBLE . 0 . y y y p y p o o )perate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing ' SUBLET 0 and/or inspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure he amount of repairs thereto." SHOP SUPPLIES O DISCLAIMER OF WARRANTIES An warranties on the rod ld h t b th HAZARDOUS MATERIALS . 0 . y p uc s so ere y are ose made by he manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. 3 .4 ng any implied warranty of merchantability or fitness for a particular purpose, and the seller neither mssumes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT . 0 maid products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS . 0 TOTAL DUE I 61.3 Check 1303 61.3 X W?Ziw 1Nhere the customer always comes first! 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 FALCONE/077 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 P.M. 11/19/09 Reprint Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 22813 22815 11/19/09 1 8514481 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 2009 1 FORD F-150 1FTPW14V79FA11922 -331-6114 1 5/11/09 1 5/11/09 TK BLUE FLAME }fl - IvIM 77t': I-ZXV-UXM r-MtJtJ VJ.SUAII MU1j'1'11-U1N'1' .LN51-15C:T1.UN Sub Total: Labor: .00 Parts: .00 Total: .00 MULTI POINT INSPECTION ------------------------------------------------------------------- #2 - MR LOF: CHANGE ENGINE OIL AND OIL FILTER Work performed by KEITH GLOYD (802) Installed F1AZ 6731 BE :FILTER ASY - OIL 1@5.99 Installed 5W20 :OIL 7@3.00 Sub Total: Labor: 13.96 Parts: 26.99 Total: 40.95 OIL & FILTER CHANGE ------------------------------------------------------------------- #3 - MR BAL4: COMPUTER SPIN BALANCE & ROTATE 4 TIRES, INSPECT BRAKES Work performed by KEITH GLOYD (802) Sub Total: Labor: 49.95 Parts: .00 Total: 49.95 BALANCE & ROTATE TIRES ------------------------------------------------------------------- #4 - MR 07FOZ: TRANSMISSIONS CUSTOMER STATES THE TRANSMISSION TEMP GAUGE COMES UP FASTER THAN THE ENGINE TEMP GAUGE WHEN FIRST STARTING THE VEHICLE Work performed by KEITH GLOYD (802) Sub Total: Labor: .00 Parts: .00 Total: .00 NORMAL OPERATION, TRANSMISSION FLUID HAS MORE FRICTION, SO TRANSMISSION TEMP WILL COME UP QUICKER THAN ENGINE TEMP ------------------------------------------------------------------- #5 - MR GBATT: BATTERY CONDITION IS GOOD Sub Total: Labor: .00 Parts: .00 Total: .00 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts tments by the supplier or transporter I hereb rant ou or our em lo ee rmi i t DEDUCTIBLE . y g y y p y s pe ss on o rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing ' SUBLET /or inspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES An ti h d HAZARDOUS MATERIALS . y warran es on t e pro ucts sold hereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT I products. Any limitation contained herein does not apply where prohibited by law. INSrnl INlTC TOTAL DUE 13.9 5.9 21.0 49.9 X Where the customer always comes first! 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 11/19/09 8514481/ ? M SERVICE DEPARTMENT HOURS 8:00a.m.to5:00p.m. 11/19/09 Reprint Monday - Friday 8:00 a.m. -1:00 p.m. Saturday 22813 22815 DARIAN FALCONE/077 1FTPW14V79FA11922 301-331-6114 5/11/09 5/11/09 1 2009 FORD F-150 TK BLUE FLAME 90102 ------------------------------------------------------------------ #6 - MR GTIRE: TIRES CHECKED AND OK, TREAD 7/32 OR GREATER Sub Total: Labor: .00 Parts: .00 Total: .00 ------------------------------------------------------------------ #7 - MR GBK: BRAKE LININGS ARE OK AT THIS TIME Sub Total: Labor: .00 Parts: .00 Total: .00 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR 63 . 9 k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS 26 . 9 se beyond your control or for any delays caused by unavailability of parts or delays in parts rments by the supplier or transporter I hereb grant ou or our em lo ermis ees ion t DEDUCTIBLE . 0 . y y y p y p s o rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing ' SUBLET . O /or inspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." -SHOP SUPPLIES . O CLAIMER OF WARRANTIES An warranti n th ld h d t HAZARDOUS MATERIALS .0 y . es o e pro uc s so ereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. 5 . 4 any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT . 0 1 products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS . 0 TOTAL DUE 96.3 Cham VS/MC DISC 206153 96.3 X Where the customer alwa?rs comes tirstl 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 SERVICE DEPARTMENT HOURS 8:00 a. m. to 5:00 p.m. Monday - Friday 8:00 a.m. -1:00 p.m. Saturday 3/03/10 1 8518387 3/05/10 I Pre-Invoi 35486 1 35488 DARIAN FALCONE/984 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 20091 FORD F-150 301-331-6114 TK 1FTPW14V79FA11922 1/09 5/11/09 BLUE FLAME {t1 - 77Y: L-mrruxM rmmr? V17UA1, MU1L"1"lYV1N-1' 1NSY?C;'1'1VN Sub Total: .00 ---- #2 ----------------------------------------------------- - 06FOZ: ENGINE ----------- CUSTOMER STATES THE FUEL MILEAGE IS LOW RUN DIAG TEST, NO DTC PRESENT, CK AIR FILT, SLIGHT LY DIRTY, CUST STATED MPG OFF BY AROX 2 MPG FORM E PA ESTIMENT. NPF AT THIS TIME ---- #3 ----------------------------------------------------- - 12FOZ: BODY ----------- CUSTOMER STATES THE P/S FRONT DOOR IS MAKING A NOISE WHEN OPENING AND CLOSING. SOMETHING SEEMS TO BE RUBBING CK BOTH FRNT DOOR AND LUBE WEATHERSTIPS, RECHECK 0 K ---- #4 ----------------------------------------------------- - 12FOZ: BODY ----------- CUSTOMER STATES THE MOLDING ON THE DOOR HANDLES ARE PUSHING OUT Installed 9L3Z 1522404 AB :HANDLE ASY - DOOR - OUT Qty: Installed 9L3Z 1626604 AB :HANDLE ASY - DOOR - OUT Qty: Installed 9L3Z 1626605 AB :HANDLE ASY - DOOR - OUT Qty: Installed 9L3Z 1522405 AA :HANDLE ASY - DOOR - OUT Qty: VERIFED CONCERN, SEALS SLIDING OUT FROM BEHIND DOO R HANDELS ON ALL DOORS,REMOVED ALL 4 DOOR PANNELS AND REPLACED ALL EXTERIOR DOOR HANDLES ---- #5 ----------------------------------------------------- - 12FOZ: BODY ----------- CUSTOMER STATES THE BED LINER RAIL MOLDING ?MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts pments by the supplier or transporter I hereb rant ou or our em l r i i t DEDUCTIBLE . y g y y p oyees pe m on ss o gate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing ' SUBLET /or inspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES An ti th d l h HAZARDOUS MATERIALS . y warran es on e pro ucts so d ereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness fora particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT i products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE Warranty Warranty Warranty Warranty X r © 3/03/10 8518387/2 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. 3/05/10 Pre-Invoic Monday - Friday Where the customer always comes first! 8:00 a.m. - 1:00 p.m. Saturday 301 WALKER ROAD - CHAMBERSBURG, PA 17201 3 5 4 8 6 3 5 4 8 8 (717) 264-5104 DARIAN FALCONE/984 MICHAEL LYNN STUMBAUGH 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT MD 21795 , 301-331-6114 5/11/09 5/11/09 2009 FORD F-150 TK BLUE FLAME 90102 Work performed by MIKE KELLEY (812) ------------------------------------------------------------------- #6 - 12FOZ: BODY CUSTOMER STATES THE P/S WASHER IS SPRAYING OVER TOP THE WINDSHIELD Work performed by MIKE KELLEY (812) Installed 3W7Z 17603 AA :KIT - JET Qty: Unrealized 9L3Z 15022A68 A :GRILLE - COWL TOP Qty: ------------------------------------------------------------------- #7 - LOANER: RENTAL VEHICLE STARTING ON 3-3-10 AT 10:30 AM Sub Total: .00 ZMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR Ilk hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts )ments by the supplier or transporter I hereby grant ou or our em lo ees ermission to DEDUCTIBLE . y y p y p irate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing i / ' SUBLET or I nspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES An warranties on the rod ld h t b h HAZARDOUS MATERIAI . y p uc s so ere y are t ose made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPO: i products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS DOTAL DUE Warranty Warranty Warranty Warranty. XLLmo&2!?K4Na rl . , I M11mm the atuwtoe»tr alwmy- covow OnAl 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 2645104 4/20/10 8520198 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday -Fri day 5/12/10 Final 8:00 a.m. -1:00 p.m. Saturday 40125 43717 FALCONE/LOANE* 306 S ARTIZAN ST 151-682-311 795 1FTPW14V79FA11922 7331-6114 I 5/11/09 1 5/11/09 [2009 FORD F-150 I TK I BLUE FLAME 1 - Lzr-vzr: riuux CUSTOMER STATES THE REAR HEADLINER IS COMING DOWN Work performed by MIKE CORDELL (718) Installed 9L3Z 1650980 Z :RETAINER - ROOF HEADLINI 1029.41 REPAIRED THE HEADLINER Sub Total: 57.01 ---- #3 ---------------------------------------------------------------- - LOF: CHANGE ENGINE OIL AND OIL FILTER Work performed by MIKE CORDELL (718) Installed F1AZ 6731 BE :FILTER ASY - OIL 105.99 Installed 5W20 :OIL 7@3.00 Sub Total: 40.95 ---- #4 ------------------------------------- - GBATT: BATTERY CONDITION IS GOOD --------------------------- Sub Total: .00 ---- #5 ------------------------------------- - GTIRE: TIRES CHECKED AND OK, TREAD --------------------------- 7/32 OR GREATER Sub Total: .00 OWNER ADVANTAGE REWARDS #151-682-311 tMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts xnents by the supplier or transporter I hereb rant ou or r em lo o i i t DEDUCTIBLE . y g y y p u yees perm on ss o rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing ' SUBLET ?or inspection. A. express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES A ti h HAZARDOUS MATERIALS . ny warran es on t e products sold hereby are those made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness fora particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of -SPECIAL ORDER DEPOSIT I products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL WE 27.60 29.41 13.96 5.99 21.00 X Where the customer always comes flrstl 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 301-331-61 10/05/09 8512459/1 10/09/09 Reprint 18562 18565 DARIAN FALCONE/434 1FTPW14V79FA11922 5/11/09 5/? M 11/09 20091 FORD I F-150 I TK BLUE FLAME $1 - MK U /r'UG: -1-kCAN5M1551UN5 CUSTOMER STATES THE TRANSMISSION IS CLUNKING WHEN GOING INTO GEAR Work performed by DAVE STOKES (881) Internal TEST DROVE VEHICLE VEHICLE MULTIPLE TIMES. NORMALL OPERATION OF TRANSMISSION HAS LASTED PCM CALIBRATION UPDATE ------------------------------------------------------------------- #2 - MR 07FOZ: TRANSMISSIONS TRANSMISSION TEMP GAUAGE INOP AT TIMES Work performed by DAVE STOKES (881) Internal OPERATING NORMALLY AT THIS TIME ------------------------------------------------------------------- #3 - MR LOANER: RENTAL VEHICLE STARTING AT 10:45 AM ON OCTOBER 5 Work performed by DAVE STOKES (881) Sub Total: Labor: .00 Parts: .00 Total: .00 ZMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR . 0 t( hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS . 0 ise beyond your control or for any delays caused by unavailability of parts or delays in parts )ments by the supplier or transporter I hereby grant ou or our em lo ees ermis ion t DEDUCTIBLE . 0 . y y p y p s o gate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing ' SUBLET . 0 I/or inspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES . 0 'CLAIMER OF WARRANTIES An warranties on the d ld h t b h HAZARDOUS MATERIALS 0 . . y pro uc s so ere y are t ose made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. . 0 any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT . 0 i products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS . 0 TOTAL DUE .0 X 1 0?? Where the customer ahvays comas firstt 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 2 0 0 9 1 FORD F-150 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 301-331-6114 TK 10/05/09 8512459/1 10/09/09 Reprint 18562 1 18565 DARIAN FALCONE/434 1FTPW14V79FA11922 5/1109 5/11/09 BLUE FLAME ff1 - lvl.K U /rVG: -1-MAN bMIbbIUN5 CUSTOMER STATES THE TRANSMISSION IS CLUNKING WHEN GOING INTO GEAR Work performed by DAVE STOKES (881) TEST DROVE VEHICLE VEHICLE MULTIPLE TIMES. NORMALL OPERATION OF TRANSMISSION HAS LASTED PCM CALIBRATION UPDATE - ---------------------------------------- #2 - MR 07FOZ: TRANSMISSIONS --------------------------- TRANSMISSION TEMP GAUAGE INOP AT TIMES Work performed by DAVE STOKES (881) OPERATING NORMALLY AT THIS TIME --- -------------------------------------- #3 - MR LOANER: RENTAL VEHICLE --------------------------- STARTING AT 10:45 AM ON OCTOBER 5 Work performed by DAVE STOKES (881) Sub Total: Labor: .00 Parts: .00 Total: .00 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair k h i LABOR ere nafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS ise beyond your control or for any delays caused by unavailability of parts or delays in parts )ments by the supplier or transporter. I hereby grant you or your emplo ees ermission to DEDUCTIBLE y p gate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing / i ' SUBLET or nspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES An warranties on the roducts sold h b th HAZARDOUS MATERIAI . y p ere y are ose made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER OEPO I products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE Internal Internal X SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Where the customer always canes first! Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 9/01/09 1 8511234 1 9/21/09 1 Reprint 15293 1 15293 FALCONE/0316 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT, MD 21795 301-331-6114 5/11/09 5/11/09 2009 FORD F-150 TK BLUE FLAME 90102 ff1 - mr, T y r : rr?xrvxM r-KINrS V 15 UAL MULTI POINT INSPECTION Sub Total: Labor: .00 Parts: .00 Total: .00 ------------------------------------------------------------------- #3 - MR 07FOZ: TRANSMISSIONS CUSTOMER STATES THE TRANSMISSION IS JERKING DURING TAKE-OFF Caused by CP: RECAL Corrected by 999A: (P67) (42) ADDITIONAL - MISC. REPAIRS - L Work performed by DAVE STOKES (881) PERFORM TSB 9-11-5 REPROGRAM PCM AND TCM. CLEAR KA M AND ROADTEST. ------------------------------------------------------------------- #4 - MR LOANER: RENTAL VEHICLE Sub Total: Labor: .00 Parts: .00 Total: .00 LOANER STARTING ON MONDAY SEPTEMEBER 14 ------------------------------------------------------------------- #5 - MR 03FOZ: STEERING/SUSPENSION CUSTOMER STATES THE VEHICLE IS PULLING RIGHT SINCE LAST TIRE ROTATION Work performed by JOHN PITTMAN (439) ROAD TEST FOR PULL RESET FRT TIRE PSI CHECKED TOE FOR ALIGNMENT WITHIN SPEC 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair k h i ft LABOR_ ere na er to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts >ments by the supplier or transporter. I hereby grant you or your em lo ees ermission to DEDUCTIBLE p y p irate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing I/ i ti A ' SUBLET or nspec on. n express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES Any warranties on the roducts sold h b th HAZARDOUS MATERIALS . p ere y are ose made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT I products. Any limitation contained herein does not apply where prohibited by law. nmrot1NTS TOTAL DUE Warranty Internal X i Where the customer ahveys comes flrstt 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 2009 1 FORD F-150 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 301-331-6114 TK 8/29/09 8511120 8/29/09 Reprint 15291 15292 DARIAN FALCONE/005 1FTPW14V79FA11922 5/11/09 5/11/09 BLUE FLAME Mx yyr: rr;Xk'UXM YKEN VISUAL MULTIPOINT INSPECTION Sub Total: Labor: .00 Parts: .00 Total: .00 ------------------------------------------------------------------- #2 - MR LOF: CHANGE ENGINE OIL AND OIL FILTER Work performed by DENNY WALLS (593) Installed F1AZ 6731 BE :FILTER ASY - OIL 1@5.99 Installed 5W20 :OIL 7@3.00 CHANGED OIL AND FILTER Sub Total: Labor: 13.96 Parts: 26.99 Total: 40.95 RMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair LABOR k hereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts )ments by the supplier or transporter. I hereby grant you or your emplo ees permission to DEDUCTIBLE y irate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing / r in ti A h i ' SUBLET o spec on. n express mec an c s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES Any warranties on the roducts sold her b th HAZARDOUS MATERIALS . p y are e ose made by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT I products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE 13.9 5.9 21.0 26.9 .0 .0 .0 .0 43. 43. X 1. Whore the customer ishvays comas first) 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 2009 1 FORD F-150 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 301-331-611 TK 8/29/09 8511120/1 8/29/09 Reprint 15291 15292 DARIAN FALCONE/005 1FTPW14V79FA11922 5/9 5/11/09 BLUE FLAME fFl - Mr, y7r: r.bKr-UXM r-KEB VISUAL MULTIFOINT INSPECTION Sub Total: Labor: .00 Parts: .00 Total: .00 --------------------------------------------------------------------- #2 - MR LOF: CHANGE ENGINE OIL AND OIL FILTER Work performed by DENNY WALLS (593) 13.9 Installed F1AZ 6731 BE :FILTER ASY - OIL 1@5.99 5.9 Installed 5W20 :OIL 7@3.00 21.0 CHANGED OIL AND FILTER Sub Total: Labor: 13.96 Parts: 26.99 Total: 40.95 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair k h i f LABOR 13 . 9 ere na ter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS 26 . 9 se beyond your control or for any delays caused by unavailability of parts or delays in parts iments by the supplier or transporter. I hereby grant you or your emplo ees permission to DEDUCTIBLE . 0 y rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing i / i A ' SUBLET 0 or nspect on. n express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES . O CLAIMER OF WARRANTIES Any warranties on the roducts sold hereb ar th d b HAZARDOUS MATERIALS .0 . p y e ose ma e y manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. 2 . 4 any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT . 0 products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS . 0 TOTAL DUE 43.4 X Where the customer always comes flrstl 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 1 7/16/09 1 8509570/11 1 7/24/09 1 Reprint 10904 10925 DARIAN FALCONE/MIKE 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT, MD 21795 301-331-6114 5/11/09 5/11/09 2 MWI 009 FORD F-150 TK BLUE FLAME 1{f.L - Inrc y7r: rZxrvrcM YMBIS V.LSUAb MU1j'1'I1JUINT INSPECTION Sub Total: Labor: .00 Parts: .00 Total: .00 -------------------------------------------------------------------- #2 - MR 06FOZ: ENGINE CUSTOMER STATES THE TRUCK SHUTS OFF AT A STOP SIGN Work performed by MIKE KELLEY (812) UNABLE TO VERIFY CONCERN,RUN DIAG TEST, NOTDC PRES ENT,CK OASISI, NO TSB OR SSM APPLY,CONTACT HOTLINE , NO KNOWN CONCERNS AT THIS TIME.CK VAPOR CANISTE R FOR RAW FUEL, NPF.MAKE SURE CUSTOMER IS NOT OVER FILLING VEHICLE -------------------------------------------------------------------- #3 - MR 07FOZ: TRANSMISSIONS CUSTOMER STATES WHEN BACKING UP THE TRANSMISSION MAKES A GRINDING NOISE Caused by REPROGRAMED THE TRANSMISSION CONTROL MODULE WILL NEED TO DRIVE A FEW HUNDRED MILES TO CALIBRATE Work performed by MIKE KELLEY (812) Work performed by MIKE KELLEY (812) UNABLE TO VERIFY,RUN DIAG TEST, NODTC PRESENT, RIN OASIS, NO TSB OR SSM APPLY. CK FLUID LEVEL AMND C ONDITION -------------------------------------------------------------------- #4 - MR 12FOZ: BODY CUSTOMER STATES THE D/S DOOR HAS A GAP AT THE BOTTOM WHEN CLOSED 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair k h i ft LABOR ere na er to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts iments by the supplier or transporter. I hereby grant you or your emplo ees ermission to DEDUCTIBLE y p rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing / i ti A ' SUBLET or nspec on. n express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES Any warranties on the roducts sold he b th d HAZARDOUS MATERIALS . p re y are ose ma e by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither rimes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE Internal Internal Internal X Where the customer always comes Rrstl 301 WALKER ROAD - CHAMSERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 301-331- 1 7/16/09 1 8509570/21 7/24/09 int 10904 10925 DARIAN FALCONE/MIKE 1FTPW14V79FA11922 5111/09 1 5/11/09 2009 FORD I F-150 I TK I BLUE FLAME worK performed by MIKE KELLEY (812) _ Internal SEND TO BODY SHOP FOR POSSIBLE REPAIR -------------------------------------------------------------------- #5 - MR 12FOZ: BODY CUSTOMER STATES THE P/S FRONT DOOR MOLDING IS MISSING A CLIP Corrected by : E Work performed by MIKE KELLEY (812) Internal RETIVE CLIP FROM BODY AND SECURE WEATHER STRIP -------------------------------------------------------------------- #6 - MR LOANER: RENTAL VEHICLE Work performed by MIKE KELLEY (812) Sub Total: Labor: .00 Parts: .00 Total: .00 2 DAY LOANER VEHICLE FOR SERVICE REPAIR -------------------------------------------------------------------- #7 - MR RIB: ROTATE 4 TIRES, SET PRESSURES, AND INSPECT BRAKES Work performed by MIKE KELLEY (812) 16.9 Sub Total: Labor: 16.95 Parts: .00 Total: 16.95 ROTATE TIRES -------------------------------------------------------------------- #8 - MR 12FOZ: BODY CUSTOMER STATES THE P/S FRONT SEAT BELT WANTS TO KEEP LOCKING ON CUSTOMER Work performed by MIKE KELLEY (812) Sub Total: Labor: .00 Parts: .00 Total: .00 CK OP OF PASS FRNT SEAT BELT, NPF AT THIS TIME REM IND CUSTOMER NOT TO PULL BELT OUT ALL THE WAY AND ACTIVE CHILD SEAT LOCK 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "1 hereby authorize the repair k h LABOR ereinafter to be done along with the necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS _ se beyond your control or for any delays caused by unavailability of parts or delays in parts imenls by the supplier or transporter. I hereby grant you or our em lo ees ermission to DEDUCTIBLE y p y p rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing ' SUBLET /or inspection. An express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto" SHOP SUPPLIES CLAIMER OF WARRANTIES Any warranties on the roducts sold h b th d HAZARDOUS MATERIALS . p ere y are ose ma e by manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT products. Any limitation contained herein does not apply where prohibited by law. DISCOl1NTS TOTAL DUE X W?j 7/16/09 8509570/3 w SERVICE DEPARTMENT HOURS 8:00a.m.to5:00p.m. 7/24/09 Reprint Where the t l f Monday - Friday cus omer a ways comes irst) 8:00 a.m. - 1:00 p.m. Saturday 301 WALKER ROAD - CHAMBERSBURG, PA 17201 10 9 04 1092.5 (717) 264-5104 DARIAN FALCONE/MIKE MICHAEL LYNN STUMBAUGH 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT MD 21795 , 301-331-6114 5/11/09 5/11/09 2009 FORD F-150 TK BLUE FLAME 90102 -------------------------------------------------------------------- #9 - MR GTIRE: TIRES CHECKED AND OK, TREAD 7/32 OR GREATER Sub Total: Labor: .00 Parts: .00 Total: .00 -------------------------------------------------------------------- #10 -MR GBK: BRAKE LININGS ARE OK AT THIS TIME Sub Total: Labor: .00 Parts: .00 Total: .00 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair k hereinafter to b d l i h h LABOR 16.9 one a e ong w t t e necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS 0 se beyond your control or for any delays caused by unavailability of parts or delays in parts )ments by the supplier or transporter. I hereby grant you or your employees permission to DEDUCTIBLE .0 ;rate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing I/or ins ection An ex r h i li ' SUBLET 0 p . p ess mec an c s en is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES . 0 CLAIMER OF WARRANTIES Any warranties on the products sold hereb ar th d b HAZARDOUS MATERIALS .0 . y e ose ma e y manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ i li SALES TAX OR TAX I.D. 1 . 0 any mp ed warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT . 0 1 products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS . 0 TOTAL DUE 17.9 Check 1127 17,9 X 1Q2008ARKONA D ? llgd Grouo (8001 I 6/26/09 8508835/1 ' SERVICE DEPARTMENT HOURS Where the customer al fi t! 8:00 a.m. to 5:00 p.m. Monday - Friday 6/26/09 Reprint wat?s comes rs 301 WALKER ROAD - CHAMBERSBURG, PA 17201 8:00 a.m. -1:00 p.m. Saturday 7326 7328 (717) 264-5104 DARIAN FALCO NE/072 MICHAEL LYNN STUMBAUGH 306 S ARTIZAN ST 1FTPW14V79 FA11922 WILLIAMSPORT MD 21795 , 301-331-6114 5/11/09 5/11/09 2009 FORD F-150 TK BLUE FLAME 90102 IT1 - 99P: PERFORM FREE VISUAL MUL TIPOINT INSPECTION Sub Total: Labor: .00 Parts: ----------- .00 Total: .00 -------------------------------------------- #2 - MR LOF: CHANGE ENGINE OIL AND OIL FILTER ------------- Work performed by MIKE CORDELL (718) 13.96 Installed F1AZ 6731 BE :FILTER ASY - OIL 1@5.99 5.99 Installed 5W20 :OIL 7@3.00 21.00 Sub Total: Labor: 13.96 Parts: 26.99 Total: --------------- 40.95 ---------------------- #3 - MR GTIRE: TIRES CHECKED AND OK, ------------------------------- TREAD 7/32 OR GREATER Sub Total: Labor: .00 Parts: -------------- .00 Total: .00 ----------------------------------------- #4 - MR GBK: BRAKE LININGS ARE OK AT THIS TIME ------------- Sub Total: Labor: .00 Parts: -------------- .00 Total: .00 ----------------------- #5 - MR GBATT: BATTERY CONDITION IS ------------------ GOOD ------------- Sub Total: Labor: .00 Parts: .00 Total: .00 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair i h i ft t b d LABOR 13 s ere na er o e one along with the necessary material and agree that you are not respons- i for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS 26 . ise beyond your control or for any delays caused by unavailability of parts or delays in parts 3ments by the supplier or transporter. I hereby grant you or your employees permission to DEDUCTIBLE irate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing I/or in ti A ' SUBLET spec on. n express mechanic s lien is hereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES -CLAIMER OF WARRANTIES. Any warranties on the products sold hereb are th d b HAZARDOUS MATERIALS y ose ma e y manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ SALES TAX OR TAX I.D. 2 . any implied warranty of merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT i products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE 43. C ec 1109 43. X 5/27/09 8507700/1 ' SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. 5/28/09 Reprint Monday - Friday Where the customer slwatfs canes 8retf 8:00 a.m. - 1:00 p.m. Saturday 301 WALKER ROAD - CHAMBERSSURG, PA 17201 173 173 (717) 264-5104 STACEY BARTLES/90102 MICHAEL LYNN STUMBAUGH 306 S ARTIZAN ST 1FTPW14V79FA11922 WILLIAMSPORT, MD 21795 301-331-6114 5/11/09 5/11/09 2009 FORD F-150 TK BLUE FLAME 90102 Mx a5, : 51MVD11 G 5 Y bI'EM 5 PACKAGE Work performed by REX FORSHEY (196) Internal Installed *SS5* :SIMONIZ SYS 5 Internal 2MS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair k hereinafter to be done alon with th LABOR Q g e necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS Q se beyond your control or for any delays caused by unavailability of parts or delays in parts )ments by the supplier or transporter. I hereby grant you or your employees permission to DEDUCTIBLE , Q gate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing for inspection An ex ress m h i ' li i h SUBLET Q . p ec an c en s s ereby acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES 0 CLAIMER OF WARRANTIES. Any warranties on the products sold hereb are those made b HAZARDOUS MATERIALS . O y y manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ an im lied f t h SALES TAX OR TAX I.D. , 0 y p warran y o merc antability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT 0 1 products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS 0 TOTAL DUE .0 X SERVICE DEPARTMENT HOURS 8:00 a.m. to 5:00 p.m. Where the customer ahllrays comes iirstl Monday - Friday 8:00 a.m. - 1:00 p.m. Saturday 301 WALKER ROAD - CHAMBERSBURG, PA 17201 (717) 264-5104 306 S ARTIZAN ST WILLIAMSPORT, MD 21795 -331-61 5/18/09 8507436/1 6/05/09 Rer)rint 405 408 DARIAN FALCONE/ORDER 1FTPW14V79FA11922 5/11/09 5/11/09- 12009 L FORD I F-150 I TK BLUE FLAME {f l - MK l L ruz : BUOY CUSTOMER STATES TO ORDER 2 NEW KICK PANEL COVERS FOR REAR DOORS Work performed by KEITH GLOYD (802) Internal Installed 9L3Z 1513208 AA :PLATE Internal Installed 9L3Z 1513209 AA :PLATE Internal CUT & INSTALL DOOR SILL TRIM ON REAR SILLS ------------------------------------------------------------------- #2 - MR 12FOZ: BODY CUSTOMER STATES THE D/S FRONT DOOR MOLDING AT BOTTOM OF DOOR IS LOOSE, YELLOW CLIP IS MISSING REMOVE CLIP & REATTACH ROCKER PANEL SEAL ZMS: STRICTLY CASH UNLESS ARRANGEMENTS ARE MADE. "I hereby authorize the repair k hereinafter to be d l ith h LABOR one a ong w t e necessary material and agree that you are not respons- for loss or damage to vehicle or articles left in the vehicle in case of fire, theft, or any other PARTS se beyond your control or for any delays caused by unavailability of parts or delays in parts )ments by the supplier or transporter. I hereby grant you or your employees permission to DEDUCTIBLE gate the vehicle herein described on streets, highways, or elsewhere for the purpose of testing I/or inspection An ex ress m h ni ' li i h b SUBLET . p ec a c en s s ere y acknowledged on above vehicle to secure amount of repairs thereto." SHOP SUPPLIES CLAIMER OF WARRANTIES. Any warranties on the products sold hereb are those m d b HAZARDOUS MATERIALS y a e y manufacturer. The seller hereby expressly disclaims all warranties either express or implied, includ i li d f SALES TAX OR TAX I.D. any mp e warranty o merchantability or fitness for a particular purpose, and the seller neither umes nor authorizes any other person to assume for it any liability in connection with the sale of SPECIAL ORDER DEPOSIT I products. Any limitation contained herein does not apply where prohibited by law. DISCOUNTS TOTAL DUE X r i ".. 2Q10 ,~UL -2 P#~ 3~ ;,8 1 f ~ Ct}~!~ .. ~.~ JJ~~l~dTY i ~ L . i ~ i' ~ S' f L ~ ? . ~ ~ ' j ~ ! ~ IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA Michael Stambaugh, Plaintiff, vs. Ford Motor Company, Defendant. CIVIL DIVISION NO.: 10-3894 PROOF OF SERVICE Filed on behalf of Plaintiff: Michael Stambaugh COUNSEL OF RECORD FOR THIS PARTY: Robert A. Rapkin, Esquire Identification No. 61628 KIMMEL & SILVERMAN, P.C. s0 East Butler Pike Ambler, PA 19002 (215) 540-8888 IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA r Michael Stumbaugh, Plaintiff, v. Ford Motor Company, Defendant. TO THE PROTHONOTARY: CIVIL DIVISION No.: 10-3894 PROOF OF SERVICE Service of the complaint regarding the above captioned matter was made to Ford Motor Company, c/o CT Corporation System, 116 Pine Street Harrisburg, PA 17101, on 06/18/2010, via U.S. First Class Mail, Certified !Return Receipt Requested. A representative of Defendant signed the return receipt on 06/23/2010, a copy of which is attached. KIMMEL & SILVERMAN, P.C. A. Rapkin, Esquire Attorneys for Plaintiff(s) 30 East Butler Pike Ambler, PA 19002 (215) 540-8888 ^ Complete it~ns 1, 2, and 3. Also complete item 4 if Restricted Delivery is desired. ^ Print your name and address on the reverse so that we can return the card to you. ^ Attach this card to the back of the mailpiece, or on the front if space permits. 1. isle Addressed to: ~~ l~lo ~ruir ~`--' ~u.~~ 320 a si~t+,re XC- p ~--•~ p A B. ReceNed by (Printed Na-neJ C. qj;D D. b delNery address difiererrt from item 1? v~ (^~ Y~ ff YES. enter delNery address below: • ~ No 3. Type Mail O E~rees Mall Registered C1~etum Receipt far Merchandise ^ Insured AAail D C.O.D. 4. Resstcted Delivery4 (Extra Fee) ^ Yes 2' N`yr'~r 7009 2250 0003 8219 4011 nt~,~.~ _ PS Form 3811, Febrwry 2004 Ddnsdlc Rratum Receipt ~aa:sa~o¢~-~sro X IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION MICHAEL STUMBAUGH, Plaintiff, v. FORD MOTOR COMPANY, Defendant. CASE NO. 2010-cv-3894 t~ ~ ; `- f.} ~ ; .- -t-~ ~~u: !~~_ ~ t--- ~ - ~ ~ -~-; f _;'. ca ~` E - ' _~ ~ -' _.. ; , -- .~=c:- ;~ ~~ ~. ~ ~,, ti`s ::~ ANSWER AND NEW MATTER AND NOW, comes defendant, Ford Motor Company, by its attorneys, Dobis, Russell & Peterson, P.C., and files the within Answer and New Matter as follows: ANSWER 1. Admitted. 2. Ford denies the accuracy of the address for its principle place of business, but admits the balance of the allegations contained in this paragraph. BACKGROUND 3. Admitted. 4. Ford admits that the subject vehicle was purchased within Pennsylvania, but specifically denies that it was registered within Pennsylvania. 5. Ford denies that this is an accurate statement regarding the purchase price of the subject vehicle. 6. Ford denies that this is an accurate statement regarding the limited warranty applicable to the subject vehicle. 7. Ford denies that this is an accurate statement regarding the limited warranty applicable to the subject vehicle. 8. Ford denies that this is an accurate statement regarding the limited warranty applicable to the subject vehicle. 9. Ford specifically denies the allegations contained within this averment. 10. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. AS TO COUNT I 11. Ford repeats and reiterates its answers to the allegations of paragraphs 1 - 10 with full force and effect as though more fully set forth. 12. This averment constitutes a conclusion of law, to which no response is required. 13. This averment constitutes a conclusion of law, to which no response is required. 14. This averment constitutes a conclusion of law, to which no response is required. 15. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 16. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 17. This averment constitutes a conclusion of law, to which no response is required. 18. This averment constitutes a conclusion of law, to which no response is required. 19. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 20. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 21. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 22. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 23. Ford specifically denies the allegations contained within this averment. 24. Ford specifically denies the allegations contained within this averment. 25. Ford specifically denies the allegations contained within this averment. 26. Ford specifically denies the allegations contained within this averment. 27. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. AS TO COUNT II 28. Ford repeats and reiterates its answers to the allegations of paragraphs 1 - 27 with full force and effect as though more fully set forth. 29. Ford specifically denies the allegations contained within this averment. 30. This averment constitutes a conclusion of law, to which no response is required. 31. This averment constitutes a conclusion of law, to which no response is required. 32. This averment constitutes a conclusion of law, to which no response is required. 33. This averment constitutes a conclusion of law, to which no response is required. 34. Ford denies that this is an accurate statement regarding the limited warranty applicable to the subject vehicle. 35. This averment constitutes a conclusion of law, to which no response is required. 36. Ford specifically denies the allegations contained within this averment. 37. This averment constitutes a conclusion of law, to which no response is required. 38. Ford specifically denies the allegations contained within this averment. 39. Ford specifically denies the allegations contained within this averment. 40. Ford specifically denies the allegations contained within this averment. 41. Ford specifically denies the allegations contained within this averment. 42. This averment constitutes a conclusion of law, to which no response is required. 43. Ford specifically denies the allegations contained within this averment. 44. This averment constitutes a conclusion of law, to which no response is required. AS TO COUNT III 45. Ford repeats and reiterates its answers to the allegations of paragraphs 1 - 44 with full force and effect as though more fully set forth. 46. This averment constitutes a conclusion of law, to which no response is required. 47. This averment constitutes a conclusion of law, to which no response is required. 48. This averment constitutes a conclusion of law, to which no response is required. 49. This averment constitutes a conclusion of law, to which no response is required. 50. This averment constitutes a conclusion of law, to which no response is required. 51. This averment constitutes a conclusion of law, to which no response is required. 52. This averment constitutes a conclusion of law, to which no response is required. 53. Ford specifically denies the allegations contained within this averment. 54. This averment constitutes a conclusion of law, to which no response is required. NEW MATTER 55. The subject vehicle does not have anon-conformity, defect or condition which substantially impairs its use, value or safety. 56. Plaintiff failed to permit defendant a reasonable number of attempts to repair the alleged non-conformity, defect, or condition, or otherwise failed to give defendant a reasonable opportunity to cure the defect. WHEREFORE, this defendant requests this Honorable Court to enter judgment in its favor. DESIGNATION OF TRIAL COUNSEL PLEASE TAKE NOTICE that PAUL K. RUSSELL, ESQ., is hereby designated as trial counsel. • CERTIFICATION OF COUNSEL I certify that the foregoing statements made by me are true. I am aware that if any of the foregoing statements made by me are willfully false, I am subject to punishment. CERTIFICATION I hereby certify that a copy of the within document has been filed with the Prothonotary's Office in the Court of Common Pleas of Cumberland County, PA, Civil Action and that a copy of the same was served upon all interested attorneys within the period of time allowed in accordance with the Rules of the Court. DOBIS, RUSSELL & PETERSON, P.C. Attorneys for defendant, Ford Motor Company BY: PAUL K. RUS ELL, E Q. . D. #70882 213 Yates Avenue Woodlyn, Pennsylvania 19094 (610) 689-8698 DATED: July 7, 2010 CERTIFICATE OF MAILING I, Paul K. Russell, Esq., do hereby certify that service of a true and correct copy of the within defendant's, Ford Motor Company, Answer with New Matter to Plaintiffs Complaint was made on this 7th day of July, 2010, to the below listed counsel by United States mail, postage prepaid. Robert Rapkin, Esq. KIMMEL & SILVERMAN 30 East Butler Pike Ambler, PA 19002 ' Robert A. Rapkin, Esq Identification No. 6162 KIMMEL & SILVERP 30 East Butler Pike Ambler, PA 19002 (215) 540-8888 MICHAEL STUMBAi v. FORD MOTOR 55. Denied. law to which no ATTORNEYS FOR PLAINTIFF P.C. ,AINTIFF'S ANSWER TO NEW MATTER OF DEFENDANT, FORD MOTOR COMPANY COURT OF COMMON P)~E 7 "r Cumberland County r NO. 10-3894 `` --. ~.: ~. ~~ i~;~ -,~ ~--, _.. ; ~^, ~~ - ~. :; ._._. ;-; ,> ~~ allegations of this paragraph constitute a conclusion of fact and/or ve pleading is required. However and to the extent there are any allegations contained herein, such allegations are specifically denied and strict proof thereof is demanded at the time of 56. Denied. CThe allegations of this paragraph constitute a conclusion of fact and/or law to which no respo sive pleading is required. However and to the extent there are any allegations contained he ein, such allegations are specifically denied and strict proof thereof is demanded at the time of Itri " ` WHEREFORE, iff respectfully demands judgment against Defendant in an amount equal to the contract price of the subject vehicle, plus all collateral charges and attorney fees. KIMMEL & By: pkin, Esquire do No. 61628 for laintiff 30 Ambl r, Penns lvania 19002 (21`5. 540-8888 P.C. Robert A. Ra he/she is acquainted same are true to the made subject to the authorities. VERIFICATION i~, Esquire, states that he/she is the attorney for the Plaintiff herein; that ~ the facts set forth in the foregoing Answer to New Matter; and that of his/her knowledge, information and belief. This statement is being .lties of 18 Pa. C.S. Section 4904 relating,~lc~cr ur worn falsification to Robert apkin, Esquire Identif ati n No. 61628 Atto ey fo Plaintiff 30 E st But r Pike ler, Pe Sylvania 19002 (~ 5) 540-88 8 I, Robert A. R parties with true and c~ the United States Mail, ~ERTIFI( R Esquire, counsel for Plaintiff, do hereby certify that I served all copies of the foregoing Answer to New Matter, by placing same in Class, Postage Paid addressed as follows: Paul K. Russell, Esq. Dobis, Russell & Peterson P.C. 326 South Livingston Avenu~ Livingston, NJ 07039 & SILVERMAN, P.C. By: Robert . Rapkin, Esquire I entifi ation No. 61628 Attorne for Plaintiff 30 East utter Pike Ambler, ennsylvania 19002 (215) 540- 888 Michael Stumbaugh IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA Plaintiff NO. 10-3894 20<.?-: rte: ?? VS. Ford Motor Company -?, RULE 1312-1 Defendant a ?, c rv The Petition for Appointment of Arbitrators shall be substantially in the', e= Following form: PETITION FOR APPOINTMENT OF ARBITRATORS TO THE HONORABLE, THE JUDGES OF SAID COURT: Robert A. Rapkin counsel for the plaintiff/defendant in the above action (or actions), respectfully represents that: 1. The above-captioned action (or actions) is (are) at issue. 2. The claim of plaintiff in the action is $ Within Arbitration Limits The counterclaim of the defendant in the action is N/A The following attorneys are interested in the case(s) as counsel or are otherwise disqualified to sit as arbitrators: o r; ?-r a.?sa4 uo Pa 4*1 WHEREFORE Your petitioner prays your Honorable Court to appoint three O 3 arbitrators to CX,?Iro'?57??i whom the case shall be submitted. Respectfully submitted, ORDER OF COURT AND NOW, petition, Esq., and captioned action (or actions) as prayed for. 200 , in consideration of the foregoing Esq., and Esq., are appointed arbitrators in the above By the Court, Kevin A. Hess, P.J. MICHAEL STUMBAUGH, IN THE COURT OF COMMON PLEAS OF Plaintiff CUMBERLAND COUNTY, PENNSYLVANIA CIVIL ACTION - LAW VS. NO. 10-3894 CIVIL FORD MOTOR COMPANY, Defendant ORDER AND NOW, this day of June, 2011, the appointment of a Board of Arbitrators in the above-captioned case is VACATED. James M. Bach, Esquire, Chairman, shall be paid the sum of $50.00. BY THE COURT, `James M. Bach, Esquire V' Court Administrator :rlm ejPi CS ?vta . lC? !s 7// t el C- ? M r" ..< > ..,,t .- i?"?''. ??_ < CD -TI C) ` C -j m ILI, .S C ?? ? k s6i IN THE Michae. Ford M? RT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA Stumbaugh Plaintiff, vs. )tor Company, Defendant. Q XM C M?t CIVIL DIVISION cnr- r;- <Z Cn ° NO.: 10-3894 39 -v b .. PRAECIPE TO SET t4 w .ern DISCONTINUE AND M ca DR { Filed on behalf of Plaintiff: Michael Stumbaugh Counsel of Record for this Party: Craig Thor Kimmel, Esq. PA I.D. No.: 57100 Robert A. Rapkin, Esq. PA I.D. No.: 61628 KIMMEL & SILVERMAN, P.C. 210 Grant St., Suite 202 Pittsburgh, PA 15219 (412) 566-1001 IN TJJE COURT OF COMMON PLEAS OF Cumberland County, PENNSYLVANIA CIVIL DIVISION Michael Stumbaugh Plaintiff, NO.: 10-3894 Ford M?tor Company, Defendant PRAECIPE TO SETTLE, DISCONTINUE AND END TO THE PROTHONOTARY: y mark the above-captioned matter as settled and discontinued. Respectfully submitted, Robert A. Rap , E quire KIMMEL & LV RMAN, P.C. Attorneys for intiff CERTIFICATE OF SERVICE This is to certify that a true and correct copy of the within Praecipe to Settle, Discontinue, and End was served on June 29, 2011, via U.S. Mail and facsimile, receipt confir ed, to: Paul K. Russell Dobis, Russell & Peterson P.C. 326 South Livingston Avenue Livingston, NJ 07039 973-740-2474 Robert A. Rap n, Esquire KIMMEL & IL ERMAN, P.C.