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HomeMy WebLinkAbout10-5291NAN29758 THIS IS AN ARBITRATION MATTER. ASSESSMENT OF DAMAGES HEARING REQUIRED. Goldman & Warshaw, P.C. BY: Barry A. Rosen, Esquire PA Identification No: 42951 GOLDMAN & WARSHAW, P.C. c? 312 W. Broad Street O c_ Quakertown, PA 18951 267-373-9730 Sul Counsel for Plaintiff P CAPITAL ONE BANK (USA), N.A., COURT OF COMMON PLEAS'' successor in interest to CUMBERLAND COUNTY ? CAPITAL ONE BANK 4851 Cox Road Glen Allen, VA 23060 VS. DOCKET NO. /(> -- .S'/ (l C? ?, l ?J.U'j•? JESSICA L FISHER 136 W. LOUTHER ST APT 2 CARLISLE PA 17013 NOTICE YOU HAVE BEEN SUED IN COURT. IF YOU WISH TO DEFEND AGAINST THE CLAIMS SET FORTH IN THE FOLLOWING PAGES, YOU MUST TAKE ACTION WITHIN TWENTY (20) DAYS AFTER THIS COMPLAINT AND NOTICE ARE SERVED, BY ENTERING A WRITTEN APPEARANCE PERSONALLY OR BY ATTORNEY AND FILING IN WRITING WITH THE COURT YOUR DEFENSES OR OBJECTIONS TO THE CLAIMS SET FORTH AGAINST YOU. YOU ARE WARNED THAT IF YOU FAIL TO DO SO THE CASE MAY PROCEED WITHOUT YOU AND A JUDGEMENT MAY BE ENTERED AGAINST YOU BY THE COURT WITHOUT FURTHER NOTICE FOR ANY MONEY CLAIMED IN THE COMPLAINT OR FOR ANY OTHER CLAIM OR RELIEF REQUESTED BY THE PLAINTIFF. YOU MAY LOSE MONEY OR PROPERTY OR OTHER RIGHTS IMPORTANT TO YOU. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. CUMBERLAND COUNTY BAR ASSOCIATION 32 S BEDFORD STREET CARLISLE, PA 17013 717-249-3166 'Y4D'y '?-?- al/L7G3 COMPLAINT IN CIVIL-ACTION 1. Plaintiff, CAPITAL ONE BANK (USA), N.A., successor in interest to, is a federally chartered bank with a business address as stated in the caption above. 2. Defendant JESSICA L FISHER is an adult individual residing at the above captioned address. 3. At all times relevant hereto, the defendant(s) was the holder of a credit card, which at the request of the defendant(s) was issued to the defendant(s) by the plaintiff under the terms of which the plaintiff agreed to extend to defendant(s) the use of plaintiff's credit facilities. 4. Defendant (s) accepted and used the aforesaid credit card so issued and by so doing agreed to perform the terms and conditions prescribed by the plaintiff for the use of said credit card. 5. The defendant (s) received and accepted goods and merchand- ise and/or accepted services and/or cash advances through the use of the credit card issued by the Plaintiff. A true and correct copy of Plaintiff's Affidavit is attached hereto as Exhibit "A". 6. After allowing for all offsets and credits, a balance as of July 26, 2010 remains on the subject account having account number 4862362518427938 in the amount of $2,585.46 plus interest accruing at the rate of 28.1% from November 25, 2008 in the amount of $2,187.44 for a total current amount due of $4,772.90; as of July 26, 2010 there remains a balance due in the amount of $4,772.90. 7. Plaintiff has made demand upon the defendant(s)for payment of the balance due of $4,772.90 but the defendant(s)has failed and refused and still refuses to pay the same or any part thereof. 8. Defendant's last payment on account was made on November 20, 2006. WHEREFORE, plaintiff claims of the defendant the sum of $4,772.90 plus applicable court costs and interest. Goldman & Warshaw, P.C. BY: /Z)? 00e Barry A. Ro n, Esquire Attorney for Plaintiff THIS IS AN ATTEMPT TO COLLECT A DEBT AND ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE THIS COMMUNICATION IS FROM A DEBT COLLECTOR PACARD CAPITAL ONE BANK (USA), N.A., Plaintf, vV. JESSICA L FISHER Defendant(s). VERIFICATION The undersigned does hereby verify subject to the penalties of 18 Pa.C.S. Section 4904 relating to unworn falsification to authorities, that he/she is an authorized agent of CAPITAL ONE BANK (USA), N.A., Plaintiff herein, and that he/she is duly authorized to make this Verification, and that the facts set forth in the foregoing Complaint in Civil Action are true and correct to the best of his/her knowledge, information and belief. _ Dated: 12 ? ? • Q? . I Antoinette Miller A232 GOLDMAN & WARSHAW, P.C. CAPITAL ONE BANK (USA), N.A., Plaintiff, V. JESSICA L FISHER Defendant(s). AFFIDAVIT The undersigned, being duly sworn, makes the following oath: 1. I am over 18 years old and competent to make this affidavit. I am an authorized agent of Plaintiff CAPITAL ONE BANK (USA), N.A. ("Capital One') for purposes of this affidavit. I am duly authorized to make this affidavit, and because of the scope of my job responsibilities, I am familiar with the manner and method by which Capital One maintains its normal business books and records, including computer records of defaulted accounts. 2. These books and records are made in the course of regularly conducted business activity (1) at or near the time the events they purport to describe occurred, by a person with knowledge of the acts and events, or (2) by a computer or other similar digital means, which contemporaneously records an event as it occurs. The contents of this affidavit are believed to be true and correct based upon my personal knowledge of the processes by which Capital One maintains its business books and records. 3. The books and records of Capital One show that Defendant(s) opened an account with Capital One for the purpose of obtaining an extension of credit and did thereafter use or authorize the use of the account for the acquisition of goods, services, or cash advances in accordance with the Customer Agreement governing use of that account. Further, Defendant(s) hasthave breached the Agreement by failing to make periodic payments as required thereby. 4. The books and records of Capital One show that Defendant(s) is/are currently indebted to Capital One on account number 4862362518427938 for the just and true sum of $3562.71 as of 11/25/2008, plus interest accruing from said date at an annual percentage rate in accordance with the Customer Agreement, currently 28.10%, and that all just and lawful offsets, payments, and credits have been allowed. The Customer Agreement entered into between the parties also authorizes Capital One to recover from Defendant(s) reasonable attorneys' fees and costs to the extent permitted by law. I 5. Post judgment interest will continue to accrue on Defendant's(s') indebtedness at the rate authorized by law and as set forth in the judgment order. 6. I declare under the penalty of perjury that the foregoing is true and correct and if called as a witness I would competently testify, under oath, thereto. Given under my hand on: Dated: 1 .? • ) "? - 09 . i.- tt.? Antoinette Miller County of Chesterfield, to wit: Commonwealth of Virginia SUBSCRIBED and sworn to before me, the undersigned Notary Public in and for the jurisdiction aforesaid, by Antoinette Miller, who acknowledged before me his/her signature to the foregoing Affidavit. GIVEN under my hand and seal this (I & Notary Registration Number: My Commission Expires: / / 20 AL-NAN MR50N N ,cry public Cpmmonwscllh of Vlrplnlc 7182431 N.v Commission ' -free Jcn 31. 2f,' ' A232 GOLDMAN & WARSHAW, P.C. ,• •?•.... .,•?.f1 ICI Q?.• NOTARY •.VO •? PUBLIC REG # 7182431 C-) MY COMMISSION ! • EXPIRES %..01/31/2012 SHERIFF'S OFFICE OF CUMBERLAND COUNTY Ronny R Anderson F(L~-tr~"=~~;~ Sheriff '?F T}-!'' i~_.,-r. ~~,~ ~ i i „~:q Jody S Smith Chief Deputy Richard W Stewart SOiICItOr ~~~~kti i r ~ , d~¢ ,~ `~ ~ t ~ ~~ 8~ S 3 CVIYi~i4.i i.. : y~r i.J~~l~~ 1 ~~iV~i~'1L1r'r~~t3'`~U~ Capital One Bank (U.S.A.) N.A. vs. Jessica L. Fisher Case Number 2010-5291 SHERIFF'S RETURN OF SERVICE 09/07/2010 07:28 PM -Dennis Fry, Deputy Sheriff, who being duly sworn according to law, states that on September 7, 2010 at 1928 hours, he served a true copy of the within Complaint and Notice, upon the within named defendant, to wit: Jessica L. Fisher, by making known unto herself personally, at 40 E. Pomfret Street, Carlisle, Cumberland County, Pennsylvania 17013 its contents and at the same time handing to her personally the said true and correct copy of the same. SHERIFF COST: $38.80 September 10, 2010 ~ ~~ DENNIS Y, DEPUTY SO ANSWERS, RON R ANDERSON, SHERIFF IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CAPITAL ONE BANK (USA), N.A., Successor in interest to CAPITAL ONE BANK 4851 Cox Road Glen Allen, VA 23060 Plaintiff, vs. JESSICA L. FISHER 40 EAST POMFRET STREET CARLISLE, PA 17013 Defendant. No. 10-5291 Civil Term ?` _ rr t 7; r 7:) ? > N C) CD M _ (-) r CERTIFICATE OF SERVICE I, Jessica L. Fisher, Defendant, certify that I served the foregoing Preliminary Objections to Plaintiff's Complaint by placing a true and correct copy of the same in the United States first class mail, postage prepaid, addressed as follows: Barry A. Rosen, Esquire Goldman & Warshaw, P.C. 312 W. Broad Street Quakertown, PA 18951 r Date: C By: Jessica L. isher IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CAPITAL ONE BANK (USA), N.A., Successor in interest to CAPITAL ONE BANK 4851 Cox Road Glen Allen, VA 23060 Plaintiff, vs. JESSICA L. FISHER 40 EAST POMFRET STREET CARLISLE, PA 17013 Defendant. No. 10-5291 Civil Term 4m? , ?? cn --7 3 [v ?-? :.?.. rl NOTICE TO PLEAD You are hereby notified to file a written response to the attached Preliminary Objections to Plaintiff's Complaint within twenty (20) days from service hereof or a judgment may be entered against you. By: Jessica L. Fisher IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CAPITAL ONE BANK (USA), N.A., Successor in interest to CAPITAL ONE BANK 4851 Cox Road Glen Allen, VA 23060 Plaintiff, vs. JESSICA L. FISHER 40 EAST POMFRET STREET CARLISLE, PA 17013 Defendant. No. 10-5291 Civil Term PRELIMINARY OBJECTIONS TO PLAINTIFF'S COMPLAINT AND NOW COMES Defendant, Jessica L. Fisher, and sets forth as follows in support of these Preliminary Objections to Plaintiff's Complaint: 1. The Plaintiff, CAPITAL ONE BANK (USA), N.A., successor in interest to, is a federally chartered bank with a business address at 4851 Cox Road Glen Allen, VA 23060. 2. The Defendant is Jessica Fisher, an adult individual, residing at 40 East Pomfret Street, Carlisle, PA 17013. 3. Plaintiff filed a Complaint against Defendant on August 12, 2010 alleging what appears to be a claim for breach of contract for failure to make payments on a revolving charge account. 4. Plaintiffs Complaint was served on the Defendant on or about September 7, 2010. 5. These Preliminary Objections are filed in response to Plaintiff's Complaint. FIRST PRELIMINARY OBJECTION PURSUANT TO Pa.RC.P.1028(a)(2)- FAILURE OF A PLEADING TO CONFORM TO LAW OR RULE OF COURT 6. Paragraphs 1 through 5 of Defendant's Preliminary Objections to Plaintiff's Complaint are hereby incorporated by reference as if set forth at length. 7. Plaintiff's Complaint fails to conform to a rule of law or court in that it does not comply with Pa.R.C.P. 1019(i). 8. Pa.R.C.P. 1019(i) requires the Plaintiff to attach to the Complaint a copy of the writing or material part thereof upon which the Complaint is based. 9. Plaintiff's Complaint alleges in paragraph 6 that an outstanding balance of $4,772.90 is due and owing to the account. 10. Plaintiff's Complaint claims an outstanding balance but only provides an affidavit, labeled Exhibit "A", stating that the books and records of Capital One show that Defendant is indebted to Capital One for the sum of $3562.71 as of 11/25/2008. 11. Plaintiff has failed to attach a true copy of the amount owed to Capital One Bank. 12. Plaintiff should attach to the Complaint account statements detailing all charges allegedly made on the account. WHEREFORE, Defendant respectfully requests that this Honorable Court grant the Defendant's Preliminary Objections pursuant to 1028(a)(2) and require the Plaintiff to produce true and correct copies of the Defendant's account statements from Capital One Bank. Alternatively, Defendant respectfully requests that this Honorable Court dismiss Plaintiff's Complaint with prejudice for failure to conform to the Rules of the Court. SECOND PRELIMINARY OBJECTION PURSUANT TO Pa.R.C.P. 1028(a)(2)- FAILURE OF A PLEADING TO CONFORM TO LAW OR RULE OF COURT 13. Paragraphs 1 through 12 of Defendant's Preliminary Objections to Plaintiff's Complaint are herby incorporated by reference as if set forth at length. 14. Plaintiff's Complaint fails to conform to a rule of law or court in that it does not comply with Pa.R.C.P. 1019(i). 15. Pa.R.C.P. 1019(i) requires the Plaintiff to attach to the Complaint a copy of the writing or material part thereof upon which the Complaint is based. 16. Plaintiff's Complaint is based in contract, yet the Plaintiff fails to attach any written contract upon which the Complaint is based. 17. Plaintiff should provide the cardholder agreement between the Defendant and Capital One Bank or other written contract between the Defendant and Capital One Bank and-any written modifications to said contract. WHEREFORE, Defendant respectfully requests that this Honorable Court grant the Defendant's Preliminary Objections pursuant to 1028(a)(2) and require the Plaintiff to produce true and correct copies of the contract between the Defendant and Capital One Bank-or alternatively that this Honorable Court dismiss Plaintiffs Complaint with prejudice for failure to conform to the Rules of the Court. THIRD PRELIMINARY OBJECTION PURSUANT TO. Pa1LC.P.1028(a)(3)- INSUFFICIENT SPECIFICITY IN A PLEADING 18. Paragraphs 1 through 17 of Defendant's Preliminary Objections to Plaintiffs Complaint are hereby incorporated by reference as if set forth at length. 19. Plaintiff's Complaint lacks specificity in that it does not provide an accounting of the alleged debt owed. 20. Plaintiffs Complaint alleges in paragraph 6 that Defendant is indebted to Capital One for the sum of $4,772.90 as of July 26, 2010. 21. Plaintiff has failed to provide copies of the account and statements evidencing the charges made and interest accrued to reach the asserted amount of $4,772.90. 22. It appears that interest was charged, but Plaintiff has failed to indicate how Plaintiff has arrived at the total amount alleged. 23. It is impossible for Defendant to respond to Plaintiffs claim of damages without any specific information as to how these alleged damages were deemed or quantified. WHEREFORE, Defendant respectfully requests that this Honorable Court grant the Defendant's Preliminary Objections pursuant to 1028(a)(3) and require the Plaintiff to amend its complaint to contain specific allegations as to how it determined its damages and to quantify those damages or have its-Complaint dismissed for insufficient specificity in a pleading. FOURTH PRELIMINARY OBJECTION PURSUANT TO Pa.R C P 1028(a)(3)- INSUFFICIENT SPECIFICITY IN A PLEADING 24. Paragraphs 1 through 23 of Defendant's Preliminary Objections to Plaintiffs Complaint are hereby incorporated by reference as if set forth at length. 25. The Plaintiff s Complaint is insufficiently specific for the Defendant to be able to form answers to it in that it appears to allege that the Defendant breached a contract between the Plaintiff and the Defendant in Paragraphs 3 through 5 of the Complaint, but nowhere in the complaint does the Plaintiff set forth the specific terms of the alleged contract that the Plaintiff claims were breached. 26. Without knowing the specific terms of the contract alleged by the Plaintiff it is impossible for the Defendant to form answers with regard to breach of contract allegations. WHEREFORE, Defendant requests that this Honorable court require the Plaintiff to amend its Complaint so that it contains specific allegations regarding the terms of the contract it alleges to have been breached or alternatively that this Honorable Court dismiss Plaintiff's Complaint with prejudice for insufficient specificity. Date: CY b ? i I o Respectfully Submitted, ssica Fisher Defendant NAN29758 THIS IS AN ARBITRATION MATTER. ASSESSMENT OF DAMAGES HEARING REQUIRED. Goldman & Warshaw, P.C. BY: Barry A. Rosen, Esquire PA Identification No: 42951 GOLDMAN & WARSHAW, P.C. 312 W. Broad Street Quakertown, PA 18951 267-373-9730 Counsel for Plaintiff CAPITAL ONE BANK (USA), N.A., successor in interest to CAPITAL ONE BANK 4851 Cox Road Glen Allen, VA 23060 vs. JESSICA L FISHER 136 W. LOUTHER ST APT 2 CARLISLE PA 17013 COURT OF COMMON PLEAS CUMBERLAND COUNTY DOCKET NO.: 10-5291 NOTICE r~ r..~ _ _ `r' i y~ -~-~ ~-. t ~ s r~R '~~ eLL~ ~;G~ r .. -~~ ~ ~. , ~ ~, ;~a / ~. ~~, :,- K;_ f:~a . M ~ . A` YOU HAVE BEEN SUED IN COURT. IF YOU WISH TO DEFEND AGAINST THE CLAIMS SET FORTH IN THE FOLLOWING PAGES, YOU MUST TAKE ACTION WITHIN TWENTY (20) DAYS AFTER THIS COMPLAINT AND NOTICE ARE SERVED, BY ENTERING A WRITTEN APPEARANCE PERSONALLY ORBY ATTORNEY AND FILING IN WRITING WITH THE COURT YOUR DEFENSES OR OBJECTIONS TO THE CLAIMS SET FORTH AGAINST YOU. YOU ARE WARNED THAT IF YOU FAIL TO DO SO THE CASE MAY PROCEED WITHOUT YOU AND A JUDGEMENT MAY BE ENTERED AGAINST YOU BY THE COURT WITHOUT FURTHER NOTICE FOR ANY MONEY CLAIMED IN THE COMPLAINT OR FOR ANY OTHER CLAIM OR RELIEF REQUESTED BY THE PLAINTIFF. YOU MAY LOSE MONEY OR PROPERTY OR OTHER RIGHTS IMPORTANT TO YOU. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. CUMBERLAND COUNTY BAR ASSOCIATION 32 S BEDFORD STREET CARLISLE, PA 17013 717-249-3166 Goldman & Warshaw, P.C. ~BY: Barry A. Rosen, Esquire PA Identification No: 42951 GOLDMAN & WARSHAW, P.C. 312 W. Broad Street Quakertown, PA 18951 267-373-9730 Counsel for Plaintiff CAPITAL ONE BANK (U5A), N.A., successor in interest to CAPITAL ONE BANK 4851 Cox Road Glen Allen, VA 23060 COURT OF COMMON PLEAS CUMBERLAND COUNTY vs. JESSICA L FISHER 136 W. LOUTHER ST APT 2 CARLISLE PA 17013 DOCKET NO.: 10-5291 AMENDED CIVIL ACTION COMPLAINT 1. Plaintiff, CAPITAL ONE BANK (USA), N.A., is a federally chartered bank authorized to do business in Pennsylvania with an address as stated in the caption above, and is successor in interest to Capital One Bank in accordance with a change of name and designation as federally chartered bank as authorized by the U.S. Comptroller of the Currency in letter attached here to as Exhibit "A", the terms of which are incorporated by reference. 2. Defendant is JESSICA L FISHER, an individual residing at the captioned address. 3. At all times relevant hereto, the defendant was the holder of a credit card, which at the request of the defendant was issued to the defendant by the plaintiff under the terms of which the plaintiff agreed to extend to defendant the use of plaintiff's credit facilities. A true and correct copy of the Credit Application signed by defendant is attached hereto as Exibit "B" and the written User Agreement, which as f nearly always in credit card transactions is unsigned, is attached hereto as Exhibit "C" and incorporated herein. 4. Defendant accepted and used the aforesaid credit card so issued and by so doing agreed to perform the terms and conditions set forth forth in the said User Agreement for the said credit card. 5. The defendant received and accepted goods and merchandise and/or accepted services or cash advances through the use of the credit card issued by the Plaintiff. A true and correct copy of the last monthly billing statement issued to defendant and an Affidavit of the Plaintiff are collectively attached hereto as Exhibit "D". 6. All the credits to which the defendantis entitled have been applied and as of October 11, 2010 there remains a balance due in the amount of $4,926.17, including interest which continues to accrue at the credit card rate of 28.10% per annum. 7. Plaintiff has made demand upon the defendant for payment of the balance due, but the defendant has failed and refused and still refuses to pay the same or any part thereof. 8. Defendant's last payment on account was made on November 20, 2006. WHEREFORE, plaintiff claims of the defendant the sum of $4,926.17 plus applicable interest and court costs. Goldman & Warshaw, P.C. BY: BARRY A. OSEN, ESQUIRE Attorney for Plaintiff P300 CAPITAL ONE BANK (USA), N.A., Plaint v. JESSICA L FISHER Defendant(s). VERIFICATION The undersigned does hereby verify subject to the penalties of 18 Pa.C.S. Section 4904 relating to unswom falsification to authorities, that he/she is an authorized agent of CAPITAL ONE BANK (USA), N.A., Plaintiff herein, and that he/she is duly authorized to make this Verification, and that the facts set forth in the foregoing Complaint in Civil Action are true and correct to the best of his/her knowledge, information and belief. Dated: ~ •~ ~ ~ • ~~ Anto! i tte Miller A232 GOLDMAN & WARSHAW, P.C. EXHIBIT '~ A" i i __ --~ ColrfpMOMardt~fa C;1atwN,y ~dmNitrator d Watlonal Ha-~Ics ~ E2eo ,.8lraatSW~ 1AlriiipbN, DC ZQ219 corpora blon ~ ~' October I9, 2007 Andre: L. Nin-srrete„ Bsq. Via Prosidaot dt Chief Couwel - Regulatory °. ~ Fipaociai Corpor+rtioa Moleaa~Vilrg~a 2~'2t~ Re: ApplicsHon to Convert to a National Hack Capinl One Hartic, Ql~ Allan, Yi~in4 ar~opoaed Tide: CaphsJ Ono Hack SAS lVstional Association ACC Cnatnol Nwabbaarr Z007~V&01.001 I ~ Dear Mr. Navarrete: I your aPplicstion to convert CsPid Oae 8aolc, t3kn Allen, V ' 'ia, to a natioarl bank. A~Mrorou~gh review of aq iai9xraaden available, and rehssoe 'om and ~ mach in the appliaeion and ~- the bank's I that your association pru~ 1Z U~C~33 ~md+md~ 12~CPR 324 as ~"0rt to a baalciu~ Tide: Capital One Hann (USAF Nat3anat Aaociation La~tion: Gka Atka, Virginia This y~val is based in the in:titution's 1 cspital ~ructure will be real ~ ~+ ~, ~ 1 to c~veraiou, the 3S, 36, 32. and 3yld to t>~ eot abppl~ ~ ~ ~~~ ~ i, of 12 USC lactiv~ One Bank (USAF National Aasodation's plsns b canine the following hies in foilowht` aubsidiarua. Fareian Hank: i Coital One Hsnk ~wroPe) Pic - bask orpnixed Hades tl~o lays of the U Ki~dom (°UK'~. p ipk business rs issuing ca+odh ands ~n the L1~C. wbkd< aoooe~nb fcr or 9S~i oitot:l ravenuss. The bnoie also bss a persoad, ban bwioss, wldeh is wrreody and a savings bnsinem, which is aurerrtly wider review. CaptW One MO ~ e~Limibed md~ aro both. As d~~ ~~b~ia ana oomi3a~ad ~Oth-e. p'la~ aPP~a'~ will be required prior W begkutieg any sctivity in t6a fntm~e. dal One Loans (LJK) L'unitad - is the holding oo~- for Capital One ~, ~Cagiital One Hameorovner Loans Limibod. H does not enpge is aoy othll Capita One Securities Limited aad Capital One Overtax Liatited - tbex iaveattnant companies ~vlnich iaveat tbeQ excess Uynidlty is various debt [JK government bonds. Caphal One Holdings, Ltd - is a bolding compny for Capital One Hank Capita! One Inver Limited and Cup1W One FmdMg Limited - ~ strbddirrnes fartrrd to provide taar~eiant debt m Capital One ~ support its a~ and li4uidity. S Gpital One Cerntnunily Davek~pment Corp. - a~gsges in commw~sty sud sc~tivitiea. North Hill Venprrea 4 L.P. - an SB1iC lioemsed by the SBA in 2002. 71tia inif'ormstian technoiog~- and soltwaee with a foctn on B direct-to-consumer madce~ng bes~regtdre a~coamiaue or growth. baDf~bdda~ea al ~ the OCC Limited ~ sre tYPicatiY to investments nY invest in service: and ate their Worldscape, inc. -owns property in Nottingharn~ Bngbmd, rvhieh is need premises for Capital One BaWc (Europe). Capita! One I~ropatie:, Inc. - owns property in Nayttinginrrn, England, used errs pr~niaes for Capital One Bank {Europe). i Capital One VA LLC - ]molds property containing Capita One lr operation camas is Cila-~Albn. VirginL. ital One Funding, LLC - aecwitiaes aedit card receivables. ~P Capital One Funding Small Business, LLC - securltius arnall business Capital One Loam Nit, Inc. - im-ests in and ~ Capital One a~ patticipationa. dm and card roceiwbka Raaiaarce Park PrY~tnc. - h~owned seal atase used by One Bank and its Abe requirrid t~ ~ 1xi ~ ~ ioonnsi~dereddotmtmt, apprrrval fran tba Capipd One Realty, Inc. - holding cornpas-y for Capital One VA Properti LLC and Reneisetmoe Park. Engages is no other achvitles. Cl Ie:urmx~c Corp., Inc. - pr+evioualy sold iaauranoe titr+ough Cap Oat Bank. Cumondy doeaunt. A:lids nelb~~~ is coaalderr~+d doro re uired ri r t b i d h 1L - i ofthe OCC will be y q p o o eg nt n t due. e r~g an3 Subsidiarie s: Ever Z23S Limited HFS Irourana Swvkes, Ltd. Support Seifiag, Ltd M Ltd. MyFinana Ltd. A: tbae auhaidiariea aro considei+ed inactive, Prior apprt>va! 8rom the Otx will be rogcire prior to bogiming nay activity iA the tblrne. Yon aro reminded the the folkrwigg items moat be gorily adlresaed oe or before the etYective data of the oonver:ioo: 1. The bank meat p~sa adaqusie Sdegty bond coverage in hid with I2 CFR 7.13, w r bats four 5ct~ors the di o raet ca ahoWd oomider to adequacy. ~ p ~ Z. If • director, o1~iCar, ea~loyee, a aharohoWar of the beak { lading an anWy is wbicb auoh person owes as iavereat of 1 pateeat err more) u involved in the oak ofcredit life inatoe to boo cus0omas, the buds stio~uW ampere ooenplianoe IZ CFR Z, which . enema rfher tbiags, a oov~eiad peraoa g+om rataioidg oamm & t f lift i k i h d l h s or other hieame am he sa o w nasance coru~ede t oan t any e nukes. 3. The board of directors ttwst adopt apd leave is pptacx pdicias, eosune the safe sad gourd o anaioa of the beak The bard moat and procedunea to th p . ane ~, p b ~ ~ ~ ~ ~ with them. a are ~ ~ 4. Capital.One Bade ~,((~~,[[SA), Nationd AasocWica, >~ ~.. eseated tint ' inteada to maintain its membership is t]ee Falaal Hcme Lea Beak ("FifLB~syatan~I at tt ~ mat One Hank (USAF Natlopal Asaoeiatioa, aesaes b be a dbe~r oof~ a~ use its beta eil6oeb, iao~rg the ~ FHI.H or the edarai Housing Finance Board, to diapaae of arq tAoek the The OCC will ' er this stock a not a meanf ffee~rr ~~ that Capital One Beak (tTSA), N tonal Associstion, is S. The bank moat ensue that aU other ~~ approvals are Pursuant to 1 Z trFR ~ 25.25 the bank wiU coed 10 $le wit>tp the 0 a t~otjce roq ' g designation as a limited pwpoae bank far pruPoaea of the Consntmity Reinvestrnent A a. T'ha direceors nwst otivn gwllfylag sMtas in conformance with 12 uS~ n and 12 cFR ~.2oos. I 7, if the cottvetting batitusien u sob to the Home Disc! Ad ("HMDA'~, the book mast eaane that ib repoeter~~eadflosdon munber iecluded on FIIbIDA tranamitW s#~ is chmged to reflect its tiew txC cldt'er aumba. 8. 'lfie converting iastitadion wuat noti$~ the OCC if the fJscts deseuibsd the flung nfaeeriatty duage st say tuna prior so eaoomma~ioa oftbe oom-ardon. Atq to the exocudve oflicas a directors twat e+eceive a'~uuo objeotiott" feom the OCC. 9. 6~~a of the Bu~t~er~ ow6aid~- of16a H~ink~ib~ie nit d States. I° addition. die fot+eiga snbdd!lmin wilt xubCto Otx aantuastiaa, and ~~ and the will snare prompt cocas to all books records of these iboidiarie9. Upon completion of dl al~pa requited to caevat to a nstiotnl banking ~ution, submit the "Cumarsion Coanplation cation" (eacku~ cartifyiag that you have ao. What the inrtiddon hos satisPaosorily campksed sll oftha above the txC wiU issue a Conversion ~ Aclaso~rleda~t officialy attthoritJa~the so commenco busituua as a baokieg At that time yon w recdve tb clntser cati8eate. If the canvasioa bt not oottwmpmabd rritda six. moods f'r+oau the dsse of the isioa, the ~pp~~ will automatipl tarmia~me unless the OCC graois m ameAdoo of the period. The OCC is opposed to extiaatiam, except under the moat a~cteaussiag c and expects the oonvetsion to ocxur as soon a, posdbie. The OCC will send W wader separate cover m set of OCC books, manuab, issuances, sad seteeted other pt~liastiaes. This int'orm~~does not iacl the Comptrnllcr'J LIaMS~g which is avsila6le itt deetranic form on our web site: Thia approval, sad the activities and oonsmtmioadata by C)CC amp connection with the filitm, du „ot oo~tlaaa a contract, atptea or or asyy clhtx binding ,~p~ do ,the United gq~, arty ar of the eked Stases, or my or an~ployee of the United Stases, std do oot~d~e ofdte OCC so exorcise its isay. rogulatorY, sad acantirntioa authorhies miler appticabk law and The iag may not be modified or wsivod by my miployee or agent of the a~United Ali cortespadatee nsgardtop th>s' spplicatlaa should nefaance the coatro! number. 5060. hove say questions, ea»act Ssaior Licanaing Analyst G9~ensm at 202-a74 Sincerely, Jan K~rus Jan Kahnus Acting Direcsor for Lic~nsittg Activities F.ncJosurea: Conversion Cempletioo CettiScadoa Minimum Policies and Procedures t2 CFR 9 Survry Latter E ~~B~~ 8 a ~~ t L V bC C 3 '~ ~•3 O ~ ~~ ~~ ~~ ~~ b a t a-~ N C V o d ~ a V d ~Q Q7 = OI ~ _~ 0 ~ ~ ~ ~ ~ ~ ~ p1 'p ~0 u 9a°'ozv+ Q f'~1 10 01 N to .~ .- w N N N 'C c ~ N ~ N a ~ ~ ~ ~ °- °' ~ ^ ^^~ o. `r ~ L/ ^ N v+ oo ~ v n r .~ N N a m r ~ O+ C 1p ~ ~ ~ H .~17~ ~'~ ~, m v~ v~ •n N Q ^ Q .~ r ~- N N N Q ;'}y~~ N r ~ 'b Q T ~~ `m Q ~ ~~ '° ~. ~~~ ~ s ~~~ 0 u ~ .9 ~ ~~ ~ `-.~ , A ~ ~ ~4 ~~ ~ ~~~ z a ~,` r~~ ~~ u ~' ~ ~~•• X Q.~ ~ ~ ~~ ~ ~yy ~ ~ ~~~ ~ O ~~ ~ ~ ~ a vti O S v _~t d~ 0 a 8 ~; Z e 7 Q d O H o o ~ <,,f ~ N 0 ~ ~ O Q !'~ N C ~- y G ~ c ~, ~ ~! Q rl 7 ~N ~ J 0 ~~ Q~ {{//~~ O~7 i/~ o ~ w C N ~ d C C ~~ o R d c'~ ~ ~ o ~ w ~. ~~ w a„ o a ~ e°o s/s ao ~~ ~ C/7 d7 EXHIB "C" C CUSTOM Wakome to Laphal One! we art pkexd b lave yar as0a aro amouN The Lustmrer.Agreament oon4M irlwmatlon tDOUt you aaarnt Phase end h seed step a la your rends. You mated rah to nor ar and :nd savVrl (Vre Ageeernenf) caab6 d dl6 Custoaer Agretmert, kgetrrr vliai any Menges b tea Lusbmer ' AgreearM ttet rrt rceke as provided bebw, art Seoatly AmouN (p applcemE). riE Seamy A[mrW Assignment Agreement (a appkablt)j. Gp01 On Pnwry uace. eny a®rad d'gdauln prmlded end d66verad b you pear b a of Me Dme your aoookru opened. tsduding dbddsues pursuant b «rreirererena d truri in Leafing Aa (hareYetla TA.A liocsrr D'edmuers'1, as wet as say subaaQueM roNzs d dsvgo b rie+e dorsrrrrwrb, and cry and sa rrrenb rial inckrde yaw sigroaee (idudrg arty ekcoorrk a dgidl egrean) on eery aPPaollon, sob arq a odrr evidence d bdetrkdnesa m yae a¢ant In rib Agreemen he wade you,' yore' are yours' MN b cede person who.aeprrad tie appldafon Id/ ire a®trnt (aaM, t 'foinl acoouMhddef) vend b anyone arse who b authoebed b use he eomurA h any way leach, an 'AOtlbrfeed Used. Faeap as sPadY'~ sshd herRkt cede d yon a hdMdualy and "'nRy dDigaled under fh's Agleanerrt Tha wont 1ve.' Ls' an0'ouf mean Capita On Bank and b sutaaaors. assgrx. !gene arela aulndzrd ntpreserrbfves. II fee applrston b h acmes skkd riel ire account veil be a 'Sacudly Atceufrl' Iris aeees the Yrds you have pkdge0lo us b seape yow attorrst This Agreened and iu Seeutty Aaotnl Assiprwnenl Apeacenl IN appiabk) ro rat eppty b aryr oler Caplet One Bank aanunt that yes may have enter row a h die 005113 ER AGREEMENT even Malt even 1 dote trarsacaans resuN b an war GnN he, and mole tansabna aro lets era be suDjed b finis Agreement and the Securty ACmrmi AsspnmtM Ageement (I apphoble). Any Darraitlorre nonwed it erress d ywe cedN limit wa ndl reauY h an nrnase d yow oeda aniN unless we eapassy noGly You earerwise. Addhional BeneOls and Snakes. From IMr to tone, sot troy olln you benefrh aro services wiri yaw aacdurt these Derrfre :red services mat « provided by us m field prdes. Unless aprdsly ntaa t pan d rib Agreamem, and ncepl as praide0 h he AJbkBINb PrdVbidn Deb., eny wch Derrils ar6 xrvioes ere riot a pn d Mb Ageerrrent and are subject onty b tr temrE and mreibn diAanM h de Dearth a stem trodrue and atwr olfdet tlooerrenD provided b you wiri reaped b ria lrrefD and senics. We may !Opal em, a delek benefib a serYm al aeq ime h aaadarrce wM he Wodrras a ODnxrmti you nxeive. n etbiiorr. arty sudr Oenelb a servkrs ofdN b ydu n the mml tureen rersbn d ar'Gulde b Baeib'sNA repka and supersede Iht berrelb aro services brN led bans oleed b ya h sl precious versions of pre 'GuiOe b BeerefAS,' wtfbul hAler rrdioe. Estop as provNM Df spplabk tw, we art not kabk la Ovefhs a sesvias Wdddad by Itird panes a Nr acdons a ombsiaa d tloae riird panics. hnurc, veep n povtde0 h he ArWrafbn Wonsan Deity. tAdass ya Not erreree hb a SetwtyAdmwt Asskprrerdlgreaaenl wih ta, he acsorrrl b taeeara0. Eacep as praided'n to Saariry AetaaMAssgrrnnYAgreemaM f1 appkaDkG fire admunt's nd seared by any dhr prdpatry: ragtrdess~d rK terra of eery dYsa dordnn k rhrds you and wa ant want We cen deky entacrg any d au nghb under irk Agreement rddgd bring Iem the teed b aro rrmaYn ar popery. and you vIa xreerder 4 b ul at cry Ume tqm reglaest. AsslgnrmM We may bartsla ydu atswrl tr SettNry Accent (i appfable), the Searnty Aa«rM Asslpurred Agaertent (i appiabk) andla ow dphk ceder rite Apreemat b M assiprree. Tle assignee rvi ak ou pkoe rarde tie Ageerrrant tlr ectal~r AuaW p opplade) .ro to saariy AmaNt A+slpnnrem Agreement (i aSppkaLk) wiN wcpad b tht agreunenb and hlaeca 6anslened The assgKe ovy a envy rot be an eUlnk d CapEd Ore Bsrdt Yau ma! pay h assgiac and ogutnafsc paeans aA d your dtpgaYas -order Irosr agreenreMS, Yau mry rw karsla your cement or yea dpT~s under ttts Agreenesr~ Ire Scarily AtooarA (d af,~aebk) a the SxrRy Amoad Amigarwd Jlgreamant (I! appkatlel b say peson a entlly wlhoA ou espess pion areas mnsarlt Suhjed b rit peered ng aerderla, Oda Aghanerd tell be btdirp and kNrr b tr Dvehl d your cal our respecivt su~ssdrs, atslgm aro reprnenbOws. Ushl Your Account Ya are make pucleaas are odeir eels advanm 11 ush advances are an apbn b ydw s®rmq by raskg Iraur tad, almond nnber and any aaunl ar.Y,es Beatles (bdltdrrp PtrMsse Checks, Carwrsiarce Ctttds, Sptickl Trarrsler Checs seed oOer simla dlecks) that we eey sand b you. Addbmsty, you aey rags! a sap payment en amoud sooae dvayks, Ern we reeerve Ue dgm b ctmpe you a lee b such servasss. YNren we prank You vMs amseY area Breda. we once Ia1 yes wtredrar dtey wa lee healed as pudeaea osh advances a apatJal trarsrlns. Urics we ht ya dreeaAte, Camenlarcv CMOs rva Wrays he leveled as rash advame. We mry askslah Allaent sayeerrb la yow aooarR seeds a a pudrx segment a teen advance atgrrenl and a spent tramltra stgreett EeM sgprrlnt may be rb)Bd b tams aro mn0iiaa riot see rtaemnt tlwn Grose t+t are applcabk b den sepruents. Due 6Dily. i cry, b any wargN Qstrurdr d sn anmua acme Brack k farted b you acael dartrsgn and shat na irrdudt any mraequentbl darrrapsa and b ro event nett t exdeed fe veneer d irc Men You agree red b u1a to card a a®trd b aorrredm verb any Irdonrl a Oegd gaeibMg trarsarJ)ars. 6d eery IMarrwl a 0egd ganr66g taresciom h wNridr you aiOape wills h cad a amorad reverdekis wi De suave b rib Ageeenrent end Ore Sacvly Aaanl Assigment Agntemrd 111 sppioDle). Your card ant aavut may onh tx used b veld asd lawn/ pNpOSes. II ya ace, a audtarke saceae alts b leer. the and a !mad b any utkwAl a Yrlpesrslssr3k pirpoae, you d be leapandtrk b addr use and ^eY be rehuirrd b ralfnbrrsa a aro MeseerCard Yrknssdarrl Ysoorporakd 74MaCenf a Y'ea l1SA, Inc 'Vsa,' ns aprks6k. a Oak sudcesaaa to s1 amounts d rrWarrsn let sr a Ory pay ss a need d suds unlasAl a impawMbk arr. b any evert cry unkuM a k+pwnistibk tarraadiors h MAdr yes engage erMl de and a a®rrnt rrvatrebu Yn7 err b rih AgrelrreN and Bra Sactrly AOcewkt Asdgyrrerd Aprarmrnl (f applkNk You agora Mt uia re col reepaabk 1 arsyae rthaas b Irara yea ark or amarrt t yes had s pda aeOY ord a Dina sooounl rrllr rrs, a ran sn somiru a belarrce d such an amoud rwa tsrakrted b m a one d ou safeks, and you agnrd b relealah rie 6slande d t• prior sataat h the lam al your new adrae4 Ie ales stsornd once e¢nre fuwrce dswlea hom M Bak dal Ore eves a®rrd k opened. Atrtlwdsed usws n not inarrdaOY resporsDk b to edmrxll An arrtbrad trace mry use a trsdh and. an request ceAah account itlomeion and tan request b be teneved Yom tee scant Su6jed b ou deaebn, en autrwbad user may red be aDk b Yelah certain acddns on to aaswt Ya agree b paide us nilr hbstwlon eny pawns yar seOrabe b tae yow srsdrre, indAtg met roue, arldrnss, bk Dint wen dhar berNiykg hbmeten we easy regresl Eselenge Rale. M ya trep a Ysraadorr h orrerrcy dab the U.S. Odors, VISA bkmadorral a MaskuCed Ytbmaional wit mmrM to Uepr a Dad bb a U.S. Boner amount h aroonarat nth tek aperalkq r alone a aorrversiar pmceduas'n eOed M the ire ire VaraaCfarr 's processed. VISA hkmafonh ngublttns sad procedures pbrbe Oral eNedve ApA 2. 2005. to eadrarrge rak behvear tae tansarfion aantrrcy end fie ttriq mrreay used b procestirg ilartrliond ranaadiors b eiura (I) • rm selected M VISA hom uw range d acai{tkbk yaks h wnoksak tYmatcy rcetkets br fire appreaek central prooesskp dMe, whidr rat may vary hom tw tale vISA tad rrceiws a (2) Ore goverment llelydaled rak h clad for Inc rtppl®de wn6a1 preossshg Bak. AWterCard Ydanraiorols regukliors std prptadures provWr tee arrerrry mrMRlOn rak h revs b eYer (1) a wholesale rrekN rak or (2) s gpverturwnt merdated rak 'n eMd on IfY day d the centrd processing Bak. Cash Equivalent 7onaxUare. U cash advances are ea apFm b yews arzvurA ysu on use you aamrnt b purdese Babb hares rial vet regard as 'usA equi+akM trensadbrs.' Al ash egrrMalenl tramcfbrs rA1 be reared as mA advances ant era be Owed b 1r rash sdwnce segmeed of Ywr amotArl CxA aquiwknl transecaora inAede, wirier Yrtiedon, ie purtiese d wire Irantb money a0ers, bets, alai ddeR, eastno gamhg Beige and oho skeeter produtk a sentra_ Nolig h iris Pere9ntDh will w itkryrekd b gldsk any hansxim Ilut is ankwAA a'ulpemrissibk. Yow Credh link Yow iM1a1 vedl tent veal Dt ahddsed when yaw aunt h openM (a xDvateO~ Ethel haally, a a1 eery glee time, we eery eskbbh daaaM atdh FrrNs tlwl apply b dllentnl segments d you aaowd qudr as puMases, mA advannoes aro spedal dsrtslea). You Wmenl aedh kdb wa be Eerrfifed h yow perioCt staterreras. Ya agree not b saw the belarta d you aomunl (irdrrrirrgaA tnnsacfom, firarrce tropes and olra lees a dsargn), a Tee Debate d rie appicalsk sspnrnq d yea eaanl b voted tr appigDk oMa knhs. n you hsve been gi.en ire optbn b inatrit you oedtl Irri DY adding vends b yar SetwaY A®ud fit appecable), we reserve the right rnaf b'tnae5ae your aedN erne a arc addhidrral kends are prwide4 whit yow account b kn delsul We nwy increase or detresse yarn crsAt Gorks N any fine wiaoul prig rata b ya, may lemporariy kncrease a deaaase ydu trerxl traits a any One wahorll price ndm b ya, may arM tie oMi emit Iw osn edrarnces a may tike twat' Yar aDiay b aaah elan a0venr~. Wa neY fiance uanssaiom in exrrss d your paklrg Paymartk. Ya prorrtbe b pay us aro are ietrle la el smdne due rewMg hap the arAraQed lea! d yea cerd a aoment iriwdbg eery heaa derya std otra drapes due sarda rie terms d tats Ayy2eneM. Payaerrb veal be made it US. OoOeo: Plyatenf< spde br a Madt money order a alter nepotlaDle haWced (an'hem') mW be in s been aceepobk b us and be drawn m e US. Ynerrdal hsOlAors YYe may albak prymerib and dher aeAls aro proweds earmg to varbus sepnerrti d Yow acoourrt and b charges aro principal des rrrlth atM segment h cry way eve OebrrNYe, 1drlYsp hntanca litdudkq new Yaeacfas) wiri loner amuet permnppe rales~(APRs] bebre balarrcu war AFjMr APRs. PeYmerus you seal b us at rie aderess to Payrrrevd soled rn yaw pedodc shkrtent ieR be aedlad b you aassur as d the hotness day we rsnewe i porbed (1) you send Ire renlltrrce coupon Pabn d yarn paro6c slakmM and yen Bed N fe renllterlce envebpe prpeiOM and l2) you payrrrenl 6 rreceieed'n ar proastirg certkr by the lime adiokd m yrtw padodk sakmeM Please elltrer et least five (S) hushes drys b postal deivay. Payments received Dy u al My olla balm or h try other been may rot De cradled as of ate day we rsaiw Iers. Our dNnesa days ere Aldroay - Sedrdry, adding hogdays. Credit arwWhily trey b Betrayed h an sole dboelbn b oaun pryrrent h good hard!. N we wept ^ payratrd sl sore Dien glee, we may dal y Ore aedftlnO d tle payrneM b uP b Ave (S) days Th'a may cane you b htsa bk paysrM lees and addtloml Ynarroe dratga, and navy resin h yen aoedum bring rkrbr~ b 4e h dekdl AM1y minkaan peyreeM ria1 b due wrl De staled it your periodic skbnrent You rtasl pry cent test tlr rstiitrun payment due by tle dale skkdn yaw perio0k akkmad b svsid a tale psytxn lee. Ftdrevar, Yes mry Prl" mole that Oe nrktkrarn payment w pay ere Wlsrce h Id. b any case. fnsnce therpes wit aortirise b be assessed dWllg Dint pentode ria yes eery a bebrrce regrdbs d wMder a rot you sklwrrent shasa a minbwm psymenl due We an accept kk peymerts a panel p.ymenb, a fivers rrerkad 'paymsm rn Arf a Mlle enter Mpstepe fir paymenb wNh a regest b apply the ppyrrent h e partioekr rroner, wMad hslrry arty d an dgnb urdd its Agreemnt krrLdhg ov tipAt b rsceMa peprrea b bl Nd payment stet opnab as an award red saistactba witbrA ear prax rwiNsn approval. AI rrrlkn mmrruniabrs mr~q dfspuaed snouts, irfrs6r9 any Befit o other DaY~ nsbwrerl M tdnka M fro WYmam mnttlanes'paymad n lu- d rie amdud owed a Bet 6 lasrdard rolls alter Corrdlae a inialore a as tW satblaciar d a drpukd snbud reef be elated a dNvareO b Ceplel One. P.O. Uat -5070, R'idsnbrrd. VA 23ZaS5010. Ya rein ndl rnb paynreYi6 burr Iurds obteYed Yon Or atsakatl a any oleo aedl eacr.d rriri ra. O your payment 's cede b any odor aodEea. wa ray amp rie payment ritrou bskq any d eve rights When you sand to coed(s) b araka paymem on yda aaanl ya auOradis us b melee a erne-ime ekrtlMrk larksle remyau tank sooount la Ire anraM d Fe d+edt a idirabd DY rearrakai 6ph. Ttris arrObr¢aim apples b ell devils) roeelred q rs duhg Ore h3nO DeM1od tom 1 sent by sdrseone aka, who yes agree k yarn egad end ewe prodded vvAi tease dkelmurea h advance. Thb auOrdiQation a not ressiped YY fe Bak on tie Breen and adder nmrDrrr6sions. tNC na aol be Doud by cry restrldba legal a cardlbrt tgpearYg m the lace a reverx 51de d Ire tract O YN anal process Ow ekdrorre banskr, Yes arriadle a b mete a drrye ageing year bed arsbkad by procenirg he drill sttbADrk deck Beall a swear isYrererd We envy ~ you admire as sppaopreh b eorrM mars, rewmed ilarra. rejected deYte and alydla neten. We rcey, h ow aaN dtmafoh filer r expedlkd payment strvia. Ym ere red raquYad b tar Orb acerb. When you aurioriye us b proosa a derNro Qatt elecamlc ALYI Beall a der eepedied paymen meriod br yow aeaurl we may Merge yes an expeOYed paynertt lee n en wrroiat dtstkaed b ya d the irce d h serrbe. rie pre not espmslfle b any QsTiorbr d fir p.ywewt W Your detpodlory hstlhttm anal may nkb le lee h fire vocal a srrdr dslnror. N ya plw yar armed rumDe a des acceud tNOmeOm b anoter parson b male a paynrM b yw a b ad m you Dehay, yes agree risl we may Qacras You amaN wM /el pesdn and p+ooea the peyrrenl as O i was made DY ya. Ya NYOer spree OW you tri be rtrspawbte b tl tdnegkrerrces d paymat a nttn~syrsed by atldl Duty. ihtirrdrg e:pedlkd PalM~t ream payment late payeeM and over 9nil bn. We restive rie dpM b nhese b atxepl pryment on yarn pehan a b pemrh arroOra person b sd en ytw behalf. Periodic Shkrrrart Eadr rtbrstr tlet ya haw a atrdil a deDh bMence d mac Fran St h yow eatottrtt we veil send You a periodk sWenrent as anti Men requYad by applloDk tees, the pevbdc smwrem wig slaw at trarsactons bard b yen smaarl dung Iw ttRg perb0. The bWng period b fir her lmm one sgteaem tiosYg data taagh and YdudnD fe cen shkmeM ecerrg 6ak. Thr abkabm dosing Bak drkmirrs to nonh d ^ spedk burg period. fa eaampe. Yes Jarrwry DUinp period b Ie bilrg pedod wiri ere sutemeM cbsig dale h January. Fbance Cfnarga Va wa be assessed finanu tAayes ru peviously disdosed to Ya ss pan d Ile T AJk AdcauM Dhclowes or ss wt win ODdos a b you i required by appialde law. Ttmporary Reaucllon b Finance Charge. we reserve fir dgM b not assns any a al lenses Braga Ice any given Di4tg period w'rprnrl wa'iwro Mr ripM b assess such inane derge4 b a Anne brag period. Otlrer Fear and Chnpn. The tdlowitg lees vN be tilled bur prrcruse segment d you stzarr aro veil fx traled as a purrhatE and appied agaimt Your avaiebk aeda prah, rrntess dwrvrse specavo, a every blkg period h whidr hey appy. () A kte payment Ire will 4 assessed Y wt do roe race wt yow psyrtrvN in tore br N ro a aedied, as provided in Nos Agrrertnent by des d:rr skkd h you periodic sklement li} an over Errol kr w1 be esxaed d ME balena of yar a®uM fa arty seprnenr of 005rt 3 yWr aaarrrq &sny time Oaring pre drrto cyck. la any reason. a ornrer men he spplkebk lenparrry a ptmeneM acde fvri4 ircgadkss al vitether you wain rnn irrdl as a rn(u~iD d a vrsacton. (cane dege a arty othe he a charge. even r approved •~dr br any assn: of 1 etopyirg dteges la dup&ate copke d~eeruadbn dmwneMebr a periodic yeeewrro tvi M assessed on a pb•pegt beis. umtg rcquked fa Dire dspuk neorutM; iv) s rearmed payerent lee wi Dt assesx0 R Ia sny rvasan, (a) t Bred. drat a sirrisr vaWmem a rbr (erorM a onrtd be prouaseQ d Ih) en eeeooni deDi a Maned unpaid a cavbr De pmxvM You arMOrtte m b rasrArtM retained peyrrene. h ere deaefon M ow optbq vrt may assess fhb fee colt dine you paymtre t red lronore0 a paid, even a a b kkr horored a paid t>Ibsirtp rewbm'ssion. Any dudti dran a scalar bsWnwd may !k ooaeded deceortcay r rcaaned b itsvlfdem a uncolbaN trrrM. tree may denpe a^y d dex ket a doges. a add ad9aerol lees Std cnaryes, as providtl bebw. Wt rnerw the dghr b sirs any d base lees wiMd pror nolfiofort b yes whit rraatbtrkg our right b assess rtes bas gmo lowed. Cash Adraecs Fee. n osh sdvsrrrn art perndaM is you srzount a oN aMnee fee fnsna daye cant M fi) assessed colt fame yw otrdn s ash edwna or ash equirefenl Dansalort (f7 salad b fe cash sdvaK! sa-med d your aWanl and (7 ~epehsl yew avateDk orcda fmit TM areal d ife ash advanu be fnar~ ~9• wry be sdded to ogler fnann drupes slbwn m yaD periodic SlakmeM b he purpoaa d aksOelDg dk amwl parwnbpe rak br rW hiiq perbd. Tlm may nose the anrnrN perssshdpe rak ~rioaed br Nd aFrg perbd b De gketu bare pre award percenfape nk dbdosM b you. MemDers:h* Fee. f appioble, a rrenlbe ke wf M imposed ut you Frst DSp period, urdess spedrory Haled ofesvrbe.ll t memhersh'Ip it's assessed anrenly. 1 call De amassed h the bfiq period h whirr felt andvasary d the oparhp o1 year eaarnl occtas. f he menbershp ks b assessed rttaatly, k cal be essased in colt Dirk riad. The be rrir De bifed b ak puNAax ssgsaN d yar eoooarl and cast ce psat~es s purdtue erect sppfed agekat yrnr wsiD4 aeQf tint. T]a menbaship ke wi red be reladed, b whole m h pad, awn r you m we cad he amount T tarsier f t. A ke wit be sssrastd la colt vansM d frds tom your eanunl b you Scarily AaaaA IPa1 yw reQuesl Tne fee wi M tied b he alit eovartrE sepna+0 d yew aomud and a# fx teaab as a molt adrerta and appDM sgainsl you awpbk nsAt Nail Foreign Tramxtloe Chaye. Fa rdr Irensedion mode h a minty oger Ulan h V.S., a U.S. TenMades, we wi asses you a firartce dtsrge as previotdy diedoaed b you as paA d Ott TlA Armor Obdossew a as tw ri Qsclose b you tl requFed q appkade tae. TM be wi DC bated on tle U.S. drNe araant d ht taraadiort. CmdM Bu«w Inbnnallon. You spree pet rt trey dbbh DOonrefm ebod you hom onto mparfq sparcbs a others at any Dine end use M for he pwpoeet d monaohg yar ae01t perbnneicq matepiq you acwnl and oowsideArtp yw b rnw ollas ant proyillta. Saw IMamsf_ Tite tins and mndiforo osrtbire0 riatb tes perpraph appy ony p far 10r rr scmua soled rel fa ameuM rN be ^ stared a®urtL You m wih rnb'+t taros, r/ridt here been dsyrmibd'n he Senray A®unl To aeare gyrtsi d the beYrrn d h same and a! Otte amoutts owbp under he lamas d fie AQrwrraN and rte Searrly A®ws Aniprmenl Agreement yw love tarekrred, assrpnod plaeged ero prerrbd b us s sentry rMerest b ee SecWy Aocnatt, d fads rsrnatted it fit Seory Amaat4 V promeds d fe and ai fal~wde pkmd irb h Sacw ~ nAcmur~ trrtyy addYmd Mods adJ~edaSeaAy Aomurd try any peam and erg Ytbresl tined b d aoatrad m he Seaay AmourtL Tle kmb d he scatty Merl art sd lei h a Scatty Amaar AssiprVSen Apran~aH yr enacted t l9 yw defeat d b1 b calla by arty of fe Gras d rtM a ab 6aoeMy Amanl AsattrtmeM Agnerwtrl, f9 yw dose yar amaetl a a tie wtol yaw acmwf for any term, ws may hr m ante, and vM)bul pna nofrs b yw, parr3e ow saarry taereA by Qadudnt taw you Scary Amard Ie babrtce duo On yar ersxrra ant d dlw ereounb ordrti urea fb bins d hb ApterrterA ant he Scary AamwaAm Apwenwtt font may taerdst tta ' b Irrete urdi bdrabns Irttm you SAtxard parbd'ofy r we deltmYte b 1e apprepeble. Wide scyr days erect ra Mk yea amaurl b tloted. ere wN ststd al renettMg Mxtds„h Ssary Amaae b fk persm Iepaly ererkd b reoeirt pwn Febrre Open. The sine d any tu-re d1a rrirrg b ik award wit be 4sdosed b yw et h Sine the over 6 made. f yw aovpl ur olld. he lama wi hemrne efecfre alely etas aarawbe speoTed b tle o6a. Delault YVe mrr, it err sole tlbaefat declare a ddarf toll ptb AgreemM ~ (a)we do rot rcelre fb tl srrtorra d miinun paymed m a babra fe dek M b due, (b) you esraed any aadl fMl a (~an lain used b rreM pymM m your amore 6 rtd Irataed a [ctrl be pmrsased, a h ekceais: data b mate peyrneM do yaw amour tt rltarred epatl a ramot be progaeri TD to esbnt Darapad by appkiDk law. tva may onto, b our oak Qsaefb4 deder a tkleel under Ih~ Agmemerd R (11 yoD v'olak arty d the aha lams d fis Agreement a Searcy A~rnl Aasipmarr Apeenrnf p appiobk), R) vrt nave dedarrrd yw b a in debuts under re fens d sny tttler pnemrd wNr ut a arty d ou aNiabs. a (3J re debnrtkre flop yw made arty Isbe a rrisba/hp sWerrtatR m ywr sppFatbn br. a ragadirp he use d, tlu aoaAatt of daVSrta aAerplN b desard r, (e Dart-rtrptcT a otMr kldYeriq pocadnps se insrded b! yw a apairot Ica a ~) Tau die a am de~red bgety avrarpe4erd a ineapeleled. At try fnte bbafrq any debar utda fis Ag M (a after we give fa +N rolice a ryM b as Ire de rel i rePrirW bT appfra64 b~i~, yw vii be wbjed h FeTf9_inlerl tinarttt dimes and dha ire purwent b the tams d his Agnanent tufdrtp arty aDWcaDb ddnrh ink, even aMw arty alginate is oDpined, Ar10Namly, tie wry, at err sob aptbn, p) isY a red abw yw bmsla: any new pwWSr a wslr Veraecbws m yon amowe}s}, Ir) inoesse yar rdrtirbat pa~ I vAh arch rota r may be regr#ed bF afPfiode bw d lx fuhleq b he bdbtom d eppliohb bw, rdose your arsburr>fs) end rbmaro la paymed d he evtUre ouUbrtdfg Wbnoe plus al over wndmR wing uda fe brans d hb Apraatrent ant rx Searcy Account Assiprrrrel Agreement To fta ertef perrstyed bT eppfabb law. yea opine b pay us err d car astral cowl oasts, mllsclbn mrpenses sM snomeys fetes (nlettw paid b an a6my veer k ere d err empbyem a as slbrrey vino b rot one d ow ampbytes) lratarad q to in Ica cdection d aq anowr yorr cove to weer ris Agreaaenl Ya oho agree b psy ra s/ d au adtrl ma6 tot we hew ~ rtekJvg yow ado, fdudvrgg any caab ova may Treat q Mving your acmuru pbced m a raatided tsL -tdrtg in trio paraprcplt shat Irt construed to waive a impede our right b' reW:t arNfstat in amadana carp pw Arbtlra6m FYotisbn Deror. Account Cbsrrc sad Suzpenston al Crrdil Pdvikpes. {1) We may, al sty tint, wart a wirt0ul ®tse, trit a wifroN advarcs notiQ. and regardless d he eaiskno a rontsblenrx d s delatrN order hb Apntement artod he ecmtrd artdbr Nmpoarfy 'or pemwteny suspend yow vedl pmieges wtde hb Agresnera r tw onwt tlw arraratL you sgwe b amralitety dntroy N ono and trraed smounl amss dtetln- lRYour orsiyafm b mesa pay~rrertts and yar otter obfgadora under it's Agrwrrte wN mronue n fdl Iced and etkd slkr he armrv is onnlled a yow reedit privpages art remporarfy a paddneny staperded. Grtoelbtm d fe aaarril and/or trrponry a pemteteM yspeubn d~ cell prMrlegn tri rte allect car sectaiy inlntA in your Se:cun A/vvtre lX aDDto k) a err rignti under fe Seamy A®txrt Assigrvxnl Agreement ~f apdtcaae). Yea on dote your MmaN q naYp our Cuslorae Rrlapas deperbtterr vrM ttt number bond m ate 4@ d yea asdrt om a. i dalertnt ate rember statade yow perWdi abMment ant requesfug an atmunt cocotte. Yw agree W desvoy N ads and vmnM aa:ounl sacs crrtbs, anal N peavFOrued NMg amrgrvnris aro six ushp your dm ed aomunt. Ir yw do na ftllnl to prrutl0rhed Daarg amrtgeawnb, you ant we wt cmtider Ow rtaipt d t prqutbrittd debll b y0w amount w mnsebne you auatodzasvn b reopen fret emarrr an re ems set brh n he AgneMenl and pd Secunry Aemunl AaabrmCn[ Apre:ment (i appfcaDk) Your e®um wi not tx tlmc0 un9 yes pay al errouW yw cwt ua uMer rocs Apreaoed and he Scatty Acmrrm Asigaront Aprcermnt (d apdcade) etdrrdirg, witoul imibfor:, sny pvrdrs!! ant osh advano sensecforu yw Mve tnNerised. Mans dtaroes, ktt !»yrraK bas, over fmY lees. rceurdd led feat. rehrntad payment ke<. rneroDegtr9 hn, osh sdrtrtce teas, bamkr tees, copying cMrges and arty aptu fttn Wyed to your ammunt You art rnpddbk la tltese amamb wlerw tley haw Decn ftonrd al the time you rcqurxl a cbswa d fit secant a by am inorrred atbaegrrant b ywr Haunt b ebr pe arsanl Tyre may rnsuA h tireroes appesrbg m you acwunt spar you haw eegrmsted he sabuN b ba drned and. 1 fN account has akaady Dam drKed. hs acDOUM nil be reopened m re bins sd bM h tlt Agrsrrnesa end 0k Searcy Acearm Assipmed Agrsrrorc li ayp6oDk). fa esampk.l you autltaiys a purdtax hoe a rrremJeM std wt renAt ft large tom re mordent abet you a¢aatt has been clawed, yow smarty wit De reopatsd, tle arrount d fe ltaye wi Oe added b you aecoud and yes wle ere responsbk for payment order the Isms d tlis Aylenalyd std tk Seanbr Aucaau AssiQnmed Apceemmt p eDP~~) TM rrtemOersAip ke M your aomwtl will tataMre b be charyed, b he exeN permed by sppfabk bw, unit he antic smanl balenx Itra Dean paitl'n lv4 n desaibad above. 1 the armnt is reopened, a rrew membership lee rb De dtaged b harmweas sU)ed,atme. 11 trot srnrlg es the prkery ordtolEer, riiN 17 kmirote a jorfl eCOOUnittobers a an erAlbriud trays aaess b pre acsntM you mat of err Cusbmer Retafaa dMarfntd end ragtest flat brmtrton. Inettediabty hnrfkr, you agree b dnboy rdl peraans ordls} erect desbq auy cased aaatrtt uses clanks n 0b1 person's possaaion There may M a debt h the elkdee date d the Grrttedm d fat paami access b the atrarnl The actouM wf De cttarped and yw and trly ioYM eooounpfolden vrN be rrsporssbk. la a^y tlaryes h tlb tee d tie and a re amoud bT Ue jdnl eamuntlbNer a audtraixtd use in a¢v pror b fa Necfve dek d Ore Ismirafpn swan i he Barges do not appeal an fa asstad arN a kkr firm. f you ere uneDk to desboy the }oinl aomunrtoldVs a autltorized use/s ad(s) a b dally fe rrvrsed sasaml across dada h tlet persona pmsauion, and yar of ow Crabrter Rebtlons depetee0 b daR you aomutt Y~ amaM rnT Dc dosM h atmrdance wih rk pomdag pasapysph. Eirrn yes ard4 fe jsbl eudtobn, r any. may appy for a raw amanL Lhsngea N Tema. We may sdd p, rtrreve. amend d danpa sny paA a provbim d fhb Apreertent idtrig the adrrel perfltn6ge Me(s} ant arty the , (taludirrp eddtg new prwbioro d fe lark a e d robin as fd alstrq prwbbns b hh AfrednertQ uarry tr~ee. N we do so, we wit give yes recto d atoll araendrtar0 a dle t rr'Vrered q Fsderel br a Vvgiria last lb he aeienl std prespkd q fex~rd law) wtbst se had pmMOtafy rotfsd the aatmr tlel the savue woutl De subject b such arrwdnertt a dwpe wDltod rratca. Notlx tv1 M mefrd b he ksr biinp address ttdoyW in ou records la ft atbanl fbwewr, ro rodot vrN De mated i re prevbualy Ie0 rblred you 0W yae aamtnl vrotrN be n6jed b store emerdmant a denpt wllnw rake. Cttergn b to annul percendpt retell) wfl aepppp? b yea esbkg attvtnt Debrim Mau to efedua Bak d re dtertge, vdrthar a red he aaewe bakrtot itclurea irensadbra Hied b ha arsxurl blbre Iht dtarga Bak end wltdner a red yes mtlme b use he aaarnl t9mrgr b lees and atlre tltepet d appy b your acatrm ban ire etelhe date d M lwpe. BovemM~ taw. IrfE WNE THE DEC1510N TO GRANT CREDR, OPEN AN ACCt NS AND 15511E YOU A CREDR CURD FfmM qUR OFFCES N VIRGIINII TMs Agnarrwal is b a raneWed h acradance cant and povemed Try 1M Isrw d the Ueikd Stalac d AmerW end by Me Inlemal laws ee Nte CsrrrawwaNh d Vtpbla wMod yMtq etlad b a choke of law ode tlttl taooN locale Mt applutlou at Nte 6ws d wry }wkdkMon other IMn tae berc d the FAaMad SbW d Aatula a fie intarrW bws d the CmraevuM d e tv tle dfMts sad dutbs of dte p+Nes. lhb Agseaer0 k rsda~. t wit M tamed colt' by Fedemt bw end Yrpbb Yar ro the ertanl ed preempted M Federal law} f a couA detNn red b entssee ^ yA d thk Agmment, Nrk Agreemed wi Nrea read x it Ure rbsrrtacabb err Invafld paA tw« red them, bu tlrt rereainiag paAS vdlt «rrain in eflM. WeNaa. Yw wake tb right b reoive recce d any nailer a debt' d prttairtatL darned, ryrArt a d'gltatd and arty Apht you Rey Moe b regt6e ve b proceed pabsf anoltr Pero' ~~ D~'~g p~ yw. You auo tvalve, b the etrbr0 penrr6iW y appicabk kw, asry slahrY d tmbbns ONerae far an aldiDnY good d Tree egtd b the sppinhk imbtds period. Lost or Sbls Grds or AuouM Access Checks. II your ores} a eoosuM emm drecls are bat a soon a T sarroont ebe may bt tdn9 em wilhow ywr pantlssbA rtoNy r al aloe q afig Ore ktepfbre artaDer m ee heU d yon oedll std a, l d6erertt. to kkdane aan6a attran m fe hall d Tar periodk sbYentertE, d by wrrfitp is a Capita Oro, P.O. Br 65015, Ridtmad, VA 73765.5015. Yw wf red De 7phk n sny amanl br ureufraiyad vx d yow cam a aaomf aopas dada. You opts b M us N arce M yw change yar rome, Adam, lekplero ,tustDer a ar~bymatL Yw ogre! b give a wrttlen recta d enlr large a you piing address et kmt 10 days Detain fa danger CMrges mmaayy be trallen b rte span plaided an re rcmMern [capon porldn d yon garble sislament a myr be sad b he btavtg eddrei Capihl Oran P.O. Boo 65D1S, Rtdrrrrorrd VA 73705 5015. t your assztrd a e jat+ amaN a i morc tun ore prnm is parrelkd b tae r yw pro tel sA norcvss regenlnp re aaayvuN rely M sae solely b the ad6m shown m our bifrti roads. ComtarkaEOrss, Ws Hey rctaar inlonrfen b coon regardrg ra subs a hisbry d yea amaxr as xl nth b he Capital Qite Pr"raty Nods, a copy d wlldr Ms Deere provided b yar. we eey mane itetr-ies d third pertiee h parectm tAh neirrbirrirg and maecting ywr artamL and yes suhonc~ oath hMd peAin b rc 'IW! intorrtrafon ahoM you rota. We a eta rcgesrmla6vei rosy inroad you ham tare b fns regarding to aomtatt a b ask fa addtonfl ktfantaton sbod you or your rsperience trrth CaPaal Otte. You epee pal salt cbntarsa a« rot uroofcAed, ere rot knib0 aapl r espressy required q sappppfnbk Lr aro may rssrA tom smna tttortnation yw haw provided a Thal b abeined kam dher soaves. Fa essmpk, ire may oatbd you N yea lame a play d empbymatl durvg rneataros a hotdaya. m yar ntoble kkpMne, roiamai or arawedro nrlrirte, and q emai, 18s, rscaded messagt, fret message a Personal veil Esopl as uslrkbd q apploDk br, ee may nbrila d rend arty tab w relit a receivt. wpprcss akr i0entfaron services and tae an aukrroled d»frg sro an+towrrirg device. ARBRMTIDN. PLEASE SEE ENClOSEO 'ARBRRATION PROVISION.' PLEASE NOTE THAT THE TfANS 1NClU0E0 IN THE AABT1AA710N PRONSS7N ARE PART OE YOUR CUSTOMER AGREEMEtA. O 2005 Capital One $ervias, Inc. Capwr One is s federNy reaisrtrtd strvir: n•,arY All rights rnervsd. ------r. r...._.._ o3,e~,1-a3os ARBITRATION AGREEMENT M-75733 1MPOA1.W7: MIS AMr1MTON PROVISION IS A NRT Oi T'OUA LUS IOMFR hG aEIMI Nl TOn LM M lirOl Y1Y fMt TAV O yr rri Y niyry ywvryry] SOY PrfsNwu OeA law A/OxuOlr In [iOMO11On. laa NaYIIM Yoiwl rep++e w +R EYSn W feNro IUwq k rwawa b Rwidta Y Swt p/MM+ b I turwtim ie.w.;q iaetew a tlMvp ntiwile UaltYtr H fbx k pewnd h iM Snrrlr[tle unwr we /id1rN • ' MiNM IIO (14 'FM't Op3iYS Iww .Mbar :ry C4iw V 1i TOU Ow 1YE IIICI MpTRATON Di A [WM, xf1TNER TOY NOR Wt VNII WIPE THE wsiRl 70 -URSYf TxAi LIAIM 111 COIMI OR HfDllf { JVOOI OR JURY OR 10 SJjtd a rWtdte !tt 1ufl+ed p ilMtrelirq wY Artbwen Rowe b h M[[e/ w3 i wE Oe lrYptta. sw1\d!r .'il h iM W t lM b :dl 1 a Ri/M i RL b R T• h PARIICIP11f IY A [LASS A[110x OR Ally 6TMFR p I. a t w N .4 n w t . 11010th[ YO fAAwYA ui- h tM a+e motaW /YYYI d [Olll[1M OR tt-RES[rTATIY[/ROCE[D1N6. 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[fka4u peCWm biN[tuILbOYR ShcdaideidwbOYm v p+l wxrut AStdw tnl:tl weer ddt Ao NltrLtrnlb NNAtf Irtid sottrlw mow t~ r oNSwtae aWaA Ta w1d r rlwN irlM tw alle d h ANIRdNfyri b ilibw aliORdtri t ltll ifidf rliwiYa T1Y of dlletl rsr r >k AOedebpbe, srd >v R1N aAi~ r 1Yn1~1 REIki wyiw b h AdnebYNr b P.O. b W30. iN[wl4 VA 7p1}5310 i Ys YIibO [tibihn. w# Ant R drlAMldsbNRS. a~ w riE :ret /wr mop saki tsyisd ybI h AOlidpN b It1P blillsw fitit wrm t s Ate ii'det rbl Oa it O ti p . . v S r w4e [ t npY [ Imo RMOf u b wirq N h drwt ~ .Oams nilYll Yk YI d1p d h ek d rY+mtr Tr tend YOO d av YAi1Ax. d rNtrfEse EXHIBIT "D" ...~ ~~jOne• NOT PAYING YOUR DEBT Sood,3 what's in your wallet?• DOESNT MAKE IT GO AWAY. In fad, even if we report your account as charged off, you'll still be responsible for paying your debt. So why not call us to see what we can do together to keep you from receiving such a serious mark on your credit record? We're here to help. Please contact us to find a solution that's right for you. You tan make a payment with our f,;~g check by phone service or speak to an associate by calling 1.800.955.6600. Make wre you oll or pay the amount due on your statement within 30 davs to keep your acmunt from being dtarged off. m 2006 Capital Onc Srrvicu, Int. Capital One it a federally rcgisttred nrvice manE. AJl righu retrrved 500013-08503 FINANCE Previous Balance Payments & Credits CHARGE Transactions New Balance Minimum Payment Due Date $2,342.09 - $0.00 + $67.98 + $78.00 = $2,488.07 $488.07 Jul. 16, 2007 May. 16, 2007 -Jun. 21, 2007 Page 1 of 1 PLEASE IMY AT IEAST MS AMOIIM Vlsa Platinum Account 4882.3825.1842.7938 Your Account Information TOTAL CREDIT LINE $2,000.00 TOTAL AVAILABLE CREDIT $0.00 CREDIT LINE FOR CASH $2,000.00 AVAILABLE CREDIT FOR CASH $0.00 FlnanCe Charges (Please see reverse for important information) Balance rate Periodic Corresponding CHNARGE applied to rate APR Purchases $2,382.29 0.07712% D 28.15°h 567.98 Cash $0.00 0.07712% D 28.15% 50.00 ANNUAL PERCENTAGE RATE app8ed this period: 28.15% ® At Your Service 1$00.903.3837 To cell Customer Relations or to report a lost or stolen card: ® Send payments to: Capital One Benk ~ P.O. Box 70884 ~ Charlotte, NC 28272-0884 A Send inquiries to: Capital One • P.O. Box 30285 • Salt lake CNy, UT 84130-0285 Your account is six payments behind. If we charge off your account due to iota payments, we will report the charged-off status to several national credit bureaus, and the Purchase APR as reflected on this statement will be applied to all your outstanding balances. Act now to prevent this from happening. Please pay the amount due on r statement or give us a call at 1.800.955.6600. We'll work with you so you can take control of your account and start rebuilding your credit with Capital One. "'Important Notice"" Under the terms we previously disclosed to you, your account is now eligible For an increase in Annual Percengge Rates (APRs) effective immediately, However, Capital One has elected not to raise your APRs at this time. Please be advised that'If you fail to keep your account in good standing, Capital One reserves the right to raise your APRs in the future. IMPORTANT INFORMATION ABOUT YOUR GRACE PERIOD: It you pay your balance in Tull every month by your due date, you will enjoy an interest-free grece period of 25 days on new purchases. Paying by your due date also helps you avoid late fees. Please s~ the back of your statement for more details and thank you for your business. Payments, Credits 8 Adiustments Transactions 1 15 JUN PAST DUE FEE $39.00 2 21 JUN OVERLIMIT FEE JUN 21,2007 $38,00 You were assessed a past due fee because your minimum payment was not received by the due date. To avoid this fee in the future, we recommend that you allow at least 7 business days for your minimum payment to reach Capital One. 6056 506 1 7 21 070621 PAGE 1 of 1 O1DM6056 PLEASE RETURN PORTION BELOW WITH PAYMENT 0 4862362518427938 21 2488070054000488079 ~' what: in your walkt7' Account Number: 4862-3625-1842-7938 New Balance Minimum Payment Due Date $2,488.07 $488.07 Jul. 16, 2007 PLEASE PAY AT LEAST THIS AMOUNT Amount Enclosed Capital One Bank P.o. Box 70884 LL111111111111111111 Charlotte, NC 28272-0884 I1111IIII IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII111111111111111111111 Please print addressor phone number changes below using blue or black ink. Address Home Phone Alternate Phone E-mail address Q #9017307361238935# MAIL ID NUMBER JESSICA L FISHER 1485 AUTUMN RD RYDAL, PA 39046-2310 III II IIIIIIIIIII IIIIIIIIIId11111111111111111111LJ11/111 Please write your account number on your check or money order made payable to Capital One Bank and mail with this coupon in the endosed envelope. JESSICA L FISHER 1. How b Avoid • Flans Charge. } e. Grsa Period. ybu wB have a mhdmum grace perod d 25 mye waarrt nrrerra chap a new puroheer, new balena tranatw, new spatlal purchres and rtavr o[ha drsrgss Hya pay year mkl'NSw Baknce', In aaroroarroe wim tM Imporknt Notlce for prymank bsknv, antl in thne for n m ba aadlyed by your payment due dsk. Ttrw k la pea pedod a Gash advarlCaa all spscW trarrofers. In eddDon, there k ra pea period a any traraacUOn H ya tlo nd pay the OoNi'Flaw Dskna' b. Aeeruing Flnena Charys. Transadbr wMN w not whJed m e prop perkxl w ratted flans dirge 1) trarrr the tlM d IM trarrec0pn or 2) horn tlrs tlek the [raasdion k proasted b your Acarlnt a 3) Gum the fold calenmr day d the arrant dgng period. AddNaary Hya dk rat pry me Tlew Belem' horn ma prwkrre bNleq period in 1u0, Rana dvryr antlaa b amue m your unpaid baknos until me unpaid bekrae k paid in mtl. Thin mew met you may WI owe linens dwrgw, even H ya pay the aMiro New Bakna ktMaded a me hall d gar datameM bN tM peymaM dw dak, bd dk nd do so far the provkwe month. UrpaW flanos charges w added b ms appkabk asgmsnt d yarAaaurt } c. Minhnwn Fkrarrce Charge. Fa each rgn9 pedod dot gar somtnl k lultfad b a flnerroa rJtsrps, a minimum tar FlNANCE CHARGE d 50.50 wYl be kpaad. } tl. Temporary Wduetlon in Finarra Charge. We reearva Me dght b not assew enY or all fiance charges Tor arty gNen bNMrrg period. 2. Average Dry Belalaa Qrrearding New Purchwr). Fkana charge k akadates by mullplyirtg the dry Dakota d oath asgment d your agauM (e.¢, ash edwna. pumheae, apetlel cerrefer, end Meclel purrheee) DY me caresporMnp dry padodic role(s) tltst hr been WavioudY tlkdosed b you. AttM antl d each day drag me hDing porbd, we sppy me dory paipdic ma la oath aegmen[ d your aaauMb me dory balena d each espnrad Than at me and d Bra hgkp perod, rw add up the rswb d mew dry aekuktlw b wive a your perfotlk flnena charge fa esa wprrwrL Wt wd up ms rruXS from earh eetpaM b eMve a 1M idol psrbtlk flrterra drags for yea armnl To get tlM dry bakrrwbr eedl aapmad d yea aaarnL vrs lake the lrtgkrrep bekrra fa wdr sapnrt arW add arty rww e'ensetllans and any padodic Artarva tlrarge aYarlated a the PreraaM days Dakota for dal aegnwM. We mr auhuadarry peyrnerda a aedlu poskd w d ma day mat w elocaad m ma segment. This gives w the eapwk daffy bakna for lath ce0nvent d your eaerrt. However, H ya paid the New Brace shown on your proNOUS steweM In fuA (or Hyarr Haw brace was zoo a a crept amouM6 new trarseWoa, wlddt pat b gar purohaee a apetlal pachaw eegmeMa w rat adtlad m me cry belanw. We mlpade tlk avarsgs may bsknoa M addklp d Ihs cry belarrw mgsmx and dhrlrnp the sum by the numGr d ms days k ma armor baling Lytle. To celCUlde par tart Hance cherys, mutdpy Your average defy Dress fry the mry pedadic rok end by me mnMw d deya in me bAkq parkd. Due b rarrr6rtg on e dry DeW a dw b mkanum tMnce chsrge seeesanent, tlaro nary M a vadena baluwen this slakes as the amount dhnence dvlrpe edwly aaswsed. 3. Mnwl Percentage Raer (API:). a. TM bmr'Aaual Percentage Rob" may appesr r'APR' on the from d mk atatenrertL b. H me code P (Owmdy Prlms), L (Ouerterly LIBOR), C (Ownerly CD), ors (Benkcerd Pdms1 appeas on the Roll d mk aaemsM ne# m tlr padome rsk(sL tlro Oarlodic rew and coneapondn9 ANNUAL PERCENTAGE RATER ^wY wrY quemdy and mry Irraeesear davsrs based a ma eteud Ntdkae, r forntl in TM Wlrl Street.loural, pka era merpn provkuey ditdoeW b ya. Thar drrges vdl be enerLva a the INet day d yav brNq period awned by your paktdle atataneM endhq In me madM d Janury, Apnl, Juy end October. o If tlw ads D (Marrnly Prka), F (atmmy LIBOR), a O (T wresalrY LIBOR) appears on tM had d your ddrpceM nee b the parkdk rale(tJ, tM perlodk raw and arrwporWhrp ANNUAL PERCENTAGE RATES mry vary marry and may krasws a deaew bead on the skOW intlkea, u fours h The Wall Shat Jamsl, plw the maryn PrevlouaY reposed b you. These eherrgea wMl he elractlw a ill oral day d your ~eq pedod wch mam. 4. AaawamaM d l.ero, OvalMat end Ratumarl Payrnan Far. Under ill farms of gar asWmsr apewraM, vw reserve me right m whwf a nd m aewas arty ties wlMOd prlornatMatlorr m youwMtartwivkq ourdgntmaeara the came aaanaerkrtl a kter8me. } 5. Rrewitp Your AcauM. n e ItMna)errkp loo appwn On rho hat d your staterrrarC ya have 30 tleYS from ms date thk detemerd wee mdbd m you b evoM peykrg me Tee a k hew ouch w aertad b you M You nrlcsl your acoourd witlqul Itaviro b pay ms matrberehip foe. To read gar accent, you covet notHy ua by allalg our Cwavnr Rektlons DePertrrlent and PaY your'New Beknos' h firfl (etdrdkp ma memhwMp fa) pda m ma one d the tN~y pedal. 6. d You Cws Your Aa0uM. Ya an rsquaa b does your ataDUll by CrYrp oW Cwmrar Rektlas DspemmsM. Vou coat destroy gar astla aril(s) erW attaud amre tltarlo, avail atl prrumonzes bilyrrg and was using gar aasunt Anar your raqusr b dw, H you antGtw b trenwd a do rat ancd prrWwd»d bptlrrg errangemaMe, we wtll corder receipt da dugye your autltodtalbn b keep your acarrrt open. AddiBaely your eanuM will oat be deed only You pay aN amouda you owe us indW iq: arry irsrrsecllons ya have authprized, nnma cha9r, pea due ter. ovaflMt we, roamed paymw law, wh advance far end erry amar ter awesad m your aaaM. You era roepagDk for taw smouMS whelhr may appsa a gar acoouM d the tlms pu roqusa b doss ma sawuM a may sro Gaurred wbesgwM m par rsqusn m dw me socarlL TNe ray trait h dargr apprrkp a pureanrrM char you hew roprssted me eaauM to be dosed. 7. Uahlg Yaw AeoounL Var all or eceouM annot be wed in annecaa with any InWne[ gwhling (rawadiorts. S. NWa About ENdronlc Check Conversion. When you proNm a dredr r payment, you sutltadze w eaher b uM intamtatfa from your check b meka ems-4me ekaak hrrtl VarWar from your bank aaouM or m prooass me payment r 6 check ironretlon. WMn vve uw hdomatlon ham par check m meka an dsctrak ford trsnder, luMa mry be wtlhMawn from par ank aaant r soon a the rrtta day wa naive your paymw, all you veil nd racoive rasa dtedl beds from par nnanckl hsmulion. BILLING RIGHTS SUaNARY (in Case d Erroll m Qurtloa ebautYar Bg) H you mlMt your dN k wrap, or Hya need more In/emetlon on e irsnwdbn a Die, writs b w an • upsrw chest r soon es poeaide et the address fa irtquides town an me front d mie ttakmont We covet hear from you no titer men SD days alter wa sad you the nrot WI a whkh the error v problem eppesrod. You can nN our Cusauner Reledons number, but doirp so veil nd pralarw your rphtA In your ktla, give w me faflowinp krfarrnetlon: gar ame antl savant ntmher, me OoIW smount of me wapeded enor, a descrlptbn d ms error and an awDlsnstlon. n paaslhle, dwhy you brkw tlrare k r amar, or H you need mw nfartnatlon, • daaaiplion d the ears you w unsure stool You tl0 at haw b pay any amount n quaeson whit wa w InvastlgaLLq H, but you w and odigeted b pay me pea d yorr bXl ma sro not h queatla. NTik w knmtlgaro par grertlon, ws armor report ya w ddlnquenl a kka any aaa b alact ms amount pu question. t. } SDeclr Rde fa Cretlk taro PumJreeea H pu hew a prodem wkh the gWry d properly a aervkae mM pu purohsted with • orede all and you have Hied in good feim b amad ma praMem vvdh Ura nwrdrrrl, you maY haw me right rat b pay the ramdnkg amount da on me properly a services. Ya have mfr prokctlorr ody when ill purdrete pda was coca men 560.00 and the purchaw was rant ht par Mme Wk or wf W n 100 mike d your rtriNnp aldroea, (II ws own or operate the rrterdrenL a M vw coolies you tlu aavatlsemwt for me tcePeM a aervlas, NI pachrr w averotl ropeMkr of amount a hatla d purdwe.) Fleet rwanbsr b algn dl amwPcndena. T Oosa rat eppry m canurror noncrsdlt sro accounts F Doss nil appry ro brxarsu na.crodn cad eaxounta Capikl Oa wppom infarmelian pdvacy prolemon: tee ar webelle at www.radkmna am. Capikl Oa k a fatlarry regkMretl service mark d CapHal pre Finandr Carpastla. AA tigha reserved. O 2008 Capml Oa ofDMeo55-t-ouloroT ImpakM Hellee: Paympms ya maX to us wa b aetlked ro your account ae d de bueyess tlay we receive s, pravltled I1) yw sentl me 6ottam portlon dthis daemem antl your check n the ercbeed IwNlance envelope all (2) your payment k received w our pmcessyq tamer M 3 p.m. ET (12 noon PT). Please rbw al ter five (5) Gnteea days M postal duHay. Payments rtcehetl by us at any o1Mr kratbn a n any dheriam may not r ueddM n afro day rre rocdve deco. Our oustees days are Monday arough SeNmay, exdud'ng ndtleys. Please do rot use sleeks, paper cps, eu. when Dapani9 Y~ Paynam. CAPITAL ONE BANK (USA), N.A., Plaintiff, v. JESSICA L FISHER Defendant(s). AFFIDAVIT The undersigned, being duly sworn, makes the following oath: 1. I am over 18 years old and competent to make this affidavit. I am an authorized agent of Plaintiff CAPITAL ONE BANK (USA), N.A. ("Capital One") for purposes of this affidavit. I am duly authorized to make this affidavit, and because of the scope of my job responsibilities, I am familiar with the manner and method by which Capital One maintains its normal business books and records, including computer records of defaulted accounts. 2. These books and records are made in the course of regularly conducted business activity (1) at or neaz the time the events they purport to describe occurred, by a person with knowledge of the acts and events, or (2) by a computer or other similar digital means, which contemporaneously records an event as it occurs. The contents of this affidavit are believed to be true and correct based upon my personal knowledge of the processes by which Capital One maintains its business books and records. 3. The books and records of Capital One show that Defendant(s) opened an account with Capital One for the purpose of obtaining an extension of credit and did thereafter use or authorize the use of the account for the acquisition of goods, services, or cash advances in accordance with the Customer Agreement governing use of that account. Further, Defendant(s) has/have breached the Agreement by failing to make periodic payments as required thereby. 4. The books and records of Capital One show that Defendant(s) is/are currently vndebted to Capital One on account number 4862362518427938 for the just and true sum of $3562.71 as of 11/25/2008, plus interest accruing from said date at an annual percentage rate in accordance with the Customer Agreement, currently 28.10%, and that all just and lawful offsets, payments, and credits have been allowed. The Customer Agreement entered into between the parties also authorizes Capital One to recover from Defendant(s) reasonable attorneys' fees and costs to the extent permitted by law. 5. Post judgment interest will continue to accrue on Defendant's{s') indebtedness at the rate authorized by law and as set forth in the judgment order. 6. I declare under the penalty of perjury that the foregoing is true and correct and if called as a witness I would competently testify, under oath, thereto. Given under my hand on: . ~ •~ Dated: ~ ~ ~ ~ • ~~ Ant-o n tte Miller County of Chesterfield, to wit: Commonwealth of Virginia SUBSCRIBED and sworn to before me, the undersigned Notary Public in and for the jurisdiction aforesaid, by Antoinette Miller, who acknowledged before me his/her signature to the foregoing Affidavit. _/ GIVEN under my hand and seal this ~ day of ~ ~ ~ ,•s~ , 20 ~ J~. No ublic Notary Registration Number: My Commission Expires: / / 20_ r, A232 GOLDMAN & WARSHAW, P.C. ..N.w...w,.~.s=-= Ar•~!/~+1 ryER50N N ,,ary t+ubllc CpmmonwsaNh of Vilplnla 7182131 ^I;y Commiss~~n '' • -~rP• ~~'^ 31. 2 ._.....:...•..r ,,~~~~~~~~r~~y~s/ ~~•`'Q.~PN •P~Fi~'S''•,~ ~~ •' NOTARY ~•• ~~ '~ ~ PUBLIC ,~ REG # 7182431 n ; MY CUMMISSIUN EXPIRES :~ ~. 0113112012 .•' ~_~` ~ ••'~•~••....••• ~Q' •• ,,,,,O~ii~iia~ ~ ,o`, Goldman & Warshaw, P.C. BY: Barry A. Rosen, Esquire PA Identification No: 42951 GOLDMAN & WARSHAW, P.C. 312 W. Broad Street Quakertown, PA 18951 267-373-9730 Counsel for Plaintiff CAPITAL ONE BANK (USA), N.A., successor in interest to CAPITAL ONE BANK 4851 Cox Road Glen Allen, VA 23060 COURT OF COMMON PLEAS CUMBERLAND COUNTY vs. JESSICA L FISHER 136 W. LOUTHER ST APT 2 CARLISLE PA 17013 DOCKET NO.: 10-5291 CERTIFICATION OF SERVICE I, BARRY A. ROSEN, ESQUIRE, counsel for plaintiff, hereby certify that on the date below, I served a copy of Plaintiff's Amended Complaint Pursuant to Pa . R. C . P. 1028 (c) (1) , via First Class Mail, postage pre-paid, to all other parties or their counsel of record, as follows: Jessica L. Fisher 430 E. Pomfret Street Carlisle, PA 17013 BARB A. SEN, ESQUIRE Dated: /C9 ~~ / ( ~d Jessica L. Fisher, Esq. Supreme Court No. 310018 40 Bast Pomfret Street Carlisle, PA 17013 (215) 300-6457 JLFisher406@gmail.com Pro Se A 11 IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CAPITAL ONE BANK (USA), N.A., } Successor in interest to ) CAPITAL ONE BANK 4851 Cox Road Glen Allen, `/A 23060 ) Plaintiff, ) vs. JESSICA L. FISHER } 40 EAST POMFRET STREET CARLISLE, PA 17013 Defendant. ) No. 10-5291 Civil Term NOTICE, TO-PLEAD You are hereby notified to file a written response to the above-referenced matter within twenty (20) days from service hereof or a judgment may be entered against you. By: N C _ 0 Jessica L. Fisher, Esquire Jessica L. Fisher, Esq. Supreme Court No. 310018 40 East Pomfret Street Carlisle, PA 17013 (215) 300-6457 TLFisher406@grnail.com Pro Se IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CAPITAL ONE BANK (USA), N.A., ) Successor in interest to ) CAPITAL ONE BANK 4851 Cox Road ) Glen Allen, VA 23060 ) Plaintiff, ) VS. ) JESSICA L. FISHER ) 40 EAST POMFRET STREET ) CARLISLE, PA 17013 ) Defendant. ) No. 10-5231 Civil Term PRELIMINARY OBJECTIONS TO PLAINTIFF'S AMENDED COMPLAINT NOW COMES Defendant, Jessica L. Fisher, and sets forth as follows in support of these Preliminary Objections to Plaintiff's Amended Complaint: 1. The Plaintiff, CAPITAL ONE BANK (USA), N.A., successor in interest to, is a federally chartered bank with a business address at 4851 Cox Road Glen Allen, VA 23060. 2. The Defendant is Jessica Fisher, an adult individual, residing at 40 East Pomfret Street, Carlisle, PA 17013. 3. Plaintiff filed an Amended Complaint against Defendant on October 11, 2010 alleging what appears to be a claim for breach of contract for failure to make payments on a revolving charge account. 4. Plaintiff s Amended Complaint was served on the Defendant on or about November 19, 2010. 5. These Preliminary Objections are filed in response to Plaintiff's Amended Complaint. FIRST PRELIMINARY OBJECTION PURSUANT TO Pa.R.C.P.1028(a)(2) FAILURE OF A PLEADING TO CONFORM TO LAW OR RULE OF COURT 6. Paragraphs 1 through 5 of Defendant's Preliminary Objections to Plaintiff's Amended Complaint are hereby incorporated by reference as if set forth at length. 7. Plaintiff s Amended Complaint fails to conform to a rule of law or court in that it does not comply with Pa.R.C.P. 1019(i). 8. Pa.R.C.P. 1019(i) requires the Plaintiff to attach to the Complaint a copy of the writing or material part thereof upon which the Complaint is based. 9. Plaintiff s Amended Complaint alleges in paragraph 6 that an outstanding balance of $4,926.17 is due and owing to the account. 10. Plaintiff s Exhibit D contains an account statement with a balance of $2,488.07, yet Plaintiff is claiming that Defendant owes $4,926.17. 11. No accounting of the charges was provided and no statements were provided that total the amount of claimed damages, or alternatively that total the amount listed on the statement in Exhibit D. 12. Plaintiff has failed to attach a true copy of the amount owed to Capital One Bank. 13. Plaintiff should attach to the Amended Complaint account statements detailing all charges allegedly made on the account. WHEREFORE, Defendant respectfully requests that this Honorable Court grant the Defendant's Preliminary Objections pursuant to 1028(a)(2) and require the Plaintiff to produce true and correct copies of the Defendant's account statements from Capital One Bank. Alternatively, Defendant respectfully requests that this Honorable Court dismiss Plaintiff s Amended Complaint with prejudice for failure to conform to the Rules of the Court. 14. Paragraphs 1 through 13 of Defendant's Preliminary Objections to Plaintiffs Amended Complaint are herby incorporated by reference as if set forth at length.. 15. Plaint:iff's Amended Complaint fails to conform to a rule of law or court in that it does not comply with Pa.R:.C.P. 1019(i). 16. Pa.R.C.P. 1019(i) requires the Plaintiff to attach to the Complaint a copy of the writing or material part thereof upon which the Complaint is based. 17. Plaintiff s Amended Complaint is based in contract, yet the Plaintiff fails to attach the cardholder agreement containing the contract's terms. 18. Plaintiff only provided the first page of an acceptance of offer form. 19. Plaintiff should provide the cardholder agreement between the Defendant and Capital One Bank or other written contract between the Defendant and Capital One Bank and any written modifications to said contract. WHEREFORE, Defendant respectfully requests that this Honorable Court grant the Defendant's Preliminary Objections pursuant to 1028(a)(2) and require the Plaintiff to produce true and correct copies of the contract between the Defendant and Capital One Bank or alternatively that this Honorable Court dismiss Plaintiff s Amended Complaint with prejudice for failure to conform to the Rules of the Court. THIRD PRELIMINARY OBJECTION PURSUANT TO Pa.R C.P.1028ta)(3)= INSUFFICIENT SPECIFICITY IN A PLEADING 20. Paragraphs 1 through 19 of Defendant's Preliminary Objections to Plaintiff's Amended Complaint are hereby incorporated by reference as if set forth at length. 21. Plaintiff's Amended Complaint lacks specificity in that it does not provide an accounting of the alleged debt owed. 22. Plaintiff's Amended Complaint alleges in paragraph 6 that Defendant is indebted to Capital One for the sum of $4, 926.17 as of October 11, 2010. 23. Plaintiff has failed to provide copies of the account and statements evidencing the charges made and interest accrued to reach the asserted amount of $4,926.17. 24. It appears that interest was charged, but Plaintiff has failed to indicate how Plaintiff has arrived at the total amount alleged. 25. It is impossible for Defendant to respond to Plaintiff's claim of damages without any specific information as to how these alleged damages were deemed or quantified. WHEREFORE, Defendant respectfully requests that this Honorable Court grant the Defendant's Preliminary Objections pursuant to 1028(a)(3) and require the Plaintiff to amend its complaint to contain specific allegations as to how it determined its damages and to quantify those damages or have its Amended Complaint dismissed for insufficient specificity in a pleading. FOURTH PRELIMINARY OBJECTION PURSUANT TO Pa.R.C.P. 1028(u)f3)- INSUFFICIENT SPECIFICITY IN A PLEADING 26. Paragraphs 1 through 25 of Defendant's Preliminary Objections to Plaintiff's Amended Complaint are hereby incorporated by reference as if set forth at length. 27. The Plaintiff s Amended Complaint is insufficiently specific for the Defendant to be able to form answers to it in that it appears to allege that the Defendant breached a contract between the Plaintiff and the Defendant in Paragraphs 3 through 5 of the Complaint, but nowhere in the complaint does the Plaintiff set forth the specific terms of the alleged contract that the Plaintiff claims were breached. 28. Without knowing the specific terms of the contract alleged by the Plaintiff it is impossible for the Defendant to form answers with regard to breach of contract allegations. WHEREFORE, Defendant requests that this Honorable court require the Plaintiff to amend its Amended Complaint so that it contains specific allegations regarding the terms of the contract it alleges to have been breached or alternatively that this Honorable Court dismiss Plaintiff's Amended Complaint with prejudice for insufficient specificity. Respectfully Submitted, Date: If 010 . sica L. Fisher Defendant IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CAPITAL ONE BANK (USA), N.A., Successor in interest to CAPITAL ONE BANK 4851 Cox Road Glen Allen, VA 23060 Plaintiff, vs. JESSICA L. FISHER 40 EAST POMFRET STREET CARLISLE, PA 17013 Defendant. No. 10-5291 Civil Term CERTIFICATE OF SERVICE I, Jessica L. Fisher, Defendant, certify that I served the foregoing Preliminary Objections to Plaintiff s Complaint by placing a true and correct copy of the same in the United States first class mail, postage prepaid, addressed as follows: Barry A. Rosen, Esquire Goldman & Warshaw, P.C. 312 W. Broad Street Quakertown, PA 18951 Date: /2,0 ?iq By: Jessica L. Fisher Goldman & Warshaw, P.C. Barry A. Rosen, Esquire PA Identification No: 42951 GOLDMAN & WARSHAW, P.C. 312 W. Broad Street Quakertown, PA 18951 267-373-9730 Counsel for Plaintiff NAN29758 r, r? Fri Cl) e 17, CAPITAL ONE BANK (USA), N.A., successor in interest to CAPITAL ONE BANK VS. JESSICA L FISHER COURT OF COMMON PLEAS CUMBERLAND COUNTY DOCKET NO. : 10-5291 PLAINTIFF'S REPLY TO DEFENDANT'S PRELIMINARY OBJECTIONS TO AMENDED COMPLAINT 1. Admitted. 2. Admitted. 3. Admitted to the extent that the Amended Complaint does allege damages resulting from defendant's breach of a credit card agreement issued by Plaintiff. 4. Admitted. 5. This allegation as to why plaintiff is filing her Preliminary Objections does not require a response. RESPLY TO 1ST PRELIMINARY OBJECTION PURSUANT TO RULE 1028(a)(2) 6. This paragraph, incorporating prior paragraphs, does not require a response. 7. Denied. It is denied that plaintiff's Amended Complaint fails to comply with Pa.R.C.P. 1019(1). On the contrary, the Amended Complaint is based upon writings which are attached to the Amended Complaint. 8. Admitted to the extent that Rule 1019(1) is the Rule in question. 9. Admitted. 10. Admitted in part, denied in part. It is admitted that Exhibit "D" contains a billing statement with an amount due of $2,488.07. Exhibit "D" also contains an Affidavit indicating a higher amount due several months after the billing statement. As indicated in the Amended Complaint, interest continues to accrue. 11. Admitted in part, denied in part. It is admitted that no statement is provided showing the additional interest which continued to accrue after plaintiff ceased generating monthly statements. The Amended Complaint makes clear, however, that interest continues to accrue. 12. Denied. True and correct copies of all documents are attached. It is not required that plaintiff continue to produce statements in order to for interest to continue to accrue. 13. Denied. It is denied that plaintiff is required to attach statements showing all charges to the Complaint, or in some instances the complaint would measure several hundred pages thick. Plaintiff has attached documents sufficient to show how damages were calculated, and will provide all relevant documents pursuant to Rule 1305 in order to prove its case at the trial of this matter. WHEREFORE, Plaintiff respectfully demands that Defendant's First Preliminary Objection for failure to attach ALL account statements be denied. REPLY TO 2ND PRELIMINARY OBJECTION PURSUANT TO RULE 1028(a)(2) 14. This paragraph, incorporating prior paragraphs, does not require a response. 15. Denied. It is denied that plaintiff's Amended Complaint fails to conform with Rule 1019(1). On the contrary, the Amended Complaint is in full compliance. 16. Admitted. 17. Admitted in part, denied in part. It is admitted that plaintiff is required to attach the cardholder agreement. It is denied that plaintiff failed to do so. On the contrary, the signed Application and the User Agreement are attached to the Amended Complaint as Exhibit "B" and "C" of that document, respectively. 18. Admitted. That is the only page of the document in question. The User Agreement is attached to the Amended Complaint as Exhibit "C", as stated in paragraph 3 of the Amended Complaint. 19. Admitted in part, denied in part. It is admitted that the User Agreement should be attached. It is denied that plaintiff failed to do so. Said document is attached as Exhibit "C" to the Amended Complaint. WHEREFORE, Plaintiff respectfully demands that Defendant's Second Preliminary objection for failure to attach the contract be denied, as said document is attached. REPLY TO 3RD PRELIMINARY OBJECTION PURSUANT TO RULE 1028(a)(3) 20. This paragraph, incorporating prior paragraphs, does not require a response. 21. Denied. It is denied that plaintiff's Amended Complaint lacks specificity in failing to provide an accounting of the alleged debt owed. On the contrary, the Amended Complaint provides the amount owed, and how that amount was calculated. 22. Admitted. 23. Denied. It is denied that plaintiff has failed to provide the documents required. On the contrary, the last billing statement generated by plaintiff is attached. Plaintiff is not required to generate continuing statements with interest each month. 24. Admitted in part, denied in part. It is admitted that interest has continued to accrue at the rate indicated on the last statement. The information is provided by which defendant could make the same calculation. 25. Denied. It is denied that the information is not provided by which interest was calculated. On the contrary, all required information was provided. WHEREFORE, Plaintiff respectfully demands that Defendant's Third Preliminary Objection for failure to plead with sufficient specificity be denied, plaintiff having pleaded damages with sufficient specificity. REPLY TO 4TH PRELIMINARY OBJECTION PURSUANT TO RULE 1028(a)(3) 26. This paragraph, incorporating prior paragraphs, does not require a response. 27. Denied. It is denied that plaintiff has failed to plead with sufficient specificity the nature of the breach of contract. On the contrary, by necessary implication, defendant has failed to make monthly payments when due. Such is clearly implied by the complaint, and is stated in paragraph 7 that defendant after demand has refused and failed to pay amounts due. 28. Denied. It is denied that defendant does not have the specific terms of the contract, as said contract was attached to the Amended Complaint as Exhibit "C". WHEREFORE, Plaintiff respectfully demands that Defendant's Fourth Preliminary Objection for failure to plead with sufficient specificity the terms of the contract be denied, plaintiff having pleaded with sufficient specificity and attached the Contract as an Exhibit to the Amended Complaint. Goldman & Warshaw, P.C. BY: BARRY A. EN, ESQUIRE Attorney or Plaintiff P014 VERIFICATION BARRY A. ROSEN, ESQUIRE, hereby states that he is the attorney for the plaintiff in this action and verifies that the statements made in the foregoing Reply to Preliminary Objections to Amended Complaint are true and correct to the best of his knowledge, information and belief. The undersigned understands that the statements herein are made subject to the penalties of 18 Pa. C.S. Section 4904 relating to unsworn falsification to authorities. BARRY A. EN, ESQUIRE Goldman & Warshaw, P.C. Barry A. Rosen, Esquire PA Identification No: 42951 GOLDMAN & WARSHAW, P.C. 312 W. Broad Street Quakertown, PA 18951 267-373-9730 Counsel for Plaintiff CAPITAL ONE BANK (USA), N.A., successor in interest to CAPITAL ONE BANK VS. JESSICA L FISHER COURT OF COMMON PLEAS CUMBERLAND COUNTY DOCKET NO. : 10-5291 CERTIFICATION OF SERVICE I, BARRY A. ROSEN, ESQUIRE, hereby certify that I, on the date below, served a copy of Plaintiff's Answer to Preliminary Objections to Amended Complaint, via First Class Mail, postage pre-paid, to all other parties or their counsel of record, as follows: Jessica L. Fisher, Esquire 40 East Pomfret Street Carlisle, PA 17013 _., X?___%__ BARRY A. OSEN, ESQUIRE Dated: NAN29758 Goldman & Warshaw, P.C. Barry A. Rosen, Esquire PA Identification No: 42951 312 W. Broad Street Quakertown, PA 18951 267-373-9730 Counsel for Plaintiff I dil\ 6lrlrL??tl? COUi ':; NAN29758 CAPITAL ONE BANK (USA), N.A., successor in interest to CAPITAL ONE BANK vs. JESSICA L FISHER COURT OF COMMON PLEAS CUMBERLAND COUNTY DOCKET NO.: 10-5291 ENTRY OF APPEARANCE TO THE PROTHONOTARY: Kindly enter the appearance of the undersigned as counsel. for plaintiff, CAPITAL ONE BANK (USA), N.A., successor in interest to CAPITAL ONE BANK with regard to the above captioned matter. Attorney for Plaintiff WITHDRAWAL OF APPEARANCE TO the Prothonotary: Kindly withdraw my appearance as counsel for plaintiff„ CAPITAL ONE BANK (USA), N.A., successor in interest to CAPITAL ONE BANK with regard to the above captioned matter. Goldman & Warshaw, P.C. BARRY A. SEN, ESQUIRE