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HomeMy WebLinkAbout12-0482 M14 ? t C_J IN THE COURT OF COMMON PLEAS OF CUMBERLAI ; <.? COUNTY, PENNSYLVANIA t- CACH,LLC =- VS. NO: eivi t Terms RONALD W HENSLEY NOTICE TO DEFEND You have been sued in Court. If you wish to defendant against the claims set fourth in the following pages, you must take action within (20) days after the Complaint and notice are served, by entering a written appearance personally or by an attorney and filing in writing with the Court, your defenses or objections to the claims set fourth against you. You are warned that if you fail to do so, the case may proceed without you and a judgment may be entered against you by the Court without further notice of any money claims or any other claim or relief requested by the Plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE, IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THIS OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET HELP. THIS OFFICE CAN PROVIDE YOU WITH INFORMATION ABOUT HIRING A LAWYER. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCED FEE OR NO FEE. s LAWYER REFERRAL SERVICE 103'75 PO MTJ PENNSYLVANIA LAWYER REFERAL SERVICE 01 549D 4TH FLOOR, CUMBERLAND COUNTY COURTHOUSE CARLISLE, PA 17013. °?`? (717) 240-6200 Law Firm of Allan C. Smith, P.C 1276 Veterans Highway Suite E-1 Bristol, PA 19007 1-888-275-6399/(215) 428-0666 Attorney for Plaintiff CACH, LLC ) COURT OF COMMON PLEAS 4340 SOUTH MONACO STREET 2ND FLOOR ) CUMBERLAND COUNTY DENVER, CO 80237 ) Plaintiff, ) VS. ) No.: RONALD W HENSLEY ) 4810 WOODLAND DR ) ENOLA, PA 17025 ) COMPLAINT To: RONALD W HENSLEY 4810 WOODLAND DR ENOLA, PA 17025 NOTICE You have been sued in court. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this Complaint and Notice are served. By entering a written appearance personally or by attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and the court without further notice may enter a judgment against you for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE YOU CAN GET LEGAL HELP. LAWYER REFERRAL SERVICE PENNSYLVANIA LAWYER REFERAL SERVICE 4TH FLOOR, CUMBERLAND COUNTY COURTHOUSE CARLISLE, PA 17013. (717) 240-6200 AVISO Le han dernandado a usted en is corte. Si usted quiere defenderse de estas demandas expuestas en las pagins siguientes. Usted tiene veinte (20) dias de plaza al partir de la fecha de la demanda y la notificacion. Hace falta asentar una comparencia excrita o en persons o con abogado y entregar o sus objecciones a las demandas en contra de su persona. Se avisado que si usted no se defiende. La corta tomara medidas y puede continuar la demada en contra suya sin previo Avisa o notificion. Ademas la corte puede decidie a favor del demandante y requiere que usted compla con todas las provisiones de esta demanda. Usted puede perder dinero o sus propiedas o otros derechos imporrantes para usted. LLEVE ESTA DEMANDA A UN ABOGADO O SI NO TIENE EL DINERO SUMCIENTE DE PAGAR TAL SERVICIO, VAYA EN PERSOAN O LLAME POR TELEFONO A LA OFICINA CUYA DIRECCION SE ENCUENTRA ESCRTTA ABAJO PARA AVERIGUAR DONDE SE PUEDE CONSEGUIR ASISTENCIA LEGAL. SERVICE DE REFERENCIA LEGAL PENNSYLVANIA LAWYER REFERAL SERVICE 4TH FLOOR, CUMBERLAND COUNTY COURTHOUSE CARLISLE, PA 17013. (717) 240-6200 Plaintiff, CACH, LLC, by its attorney Allan C. Smith, Esq., by way of complaint against Defendant RONALD W HENSLEY, avers the following: 1. Plaintiff, CACH, LLC, is a Colorado limited liability company doing business at 4340 South Monaco Street 2nd Floor, Denver, CO 80237. 2. Defendant, RONALD W HENSLEY, is an individual residing at 4810 WOODLAND DR , ENOLA, PA 17025. 3. Plaintiff's cause of action is based upon a writing. <Exhibit C> 4. Defendant, RONALD W HENSLEY, was indebted to Bank of America, N.A. for a breach of the written contract by and between them in the amount of $3,82754 which balance was due and unpaid as of May 31, 2010, for credit card account number 4888936178371013. <Exhibit A> 5. Upon charge-off, the above account number was changed to 4888938994517613. 6. On or about June 22, 2010, FIA CARD SERVICES, N.A sold the debt for good and valuable consideration to plaintiff, CACH, LLC <Exhibit B> 7. The Defendant, Ronald W Hensley, last tendered a payment on September 25, 2009. 8. A copy of the credit card agreement is attached hereto. <Exhibit C> 9. Plaintiff is entitled to charge-off account finance charges of $0.00. <Exhibit A> 10. Plaintiff is entitled to pre-litigation charge-off interest of $2.8565 per day from the default date ( 27.240% annual percentage rate x $3,827.54 / 365 days) or $2.8565 x 567 days = $1,619.63; which is accrued interest through the date of filing. <Exhibit A> Plus an award of late fees 0.00, court costs $203.75 and reasonable attorneys fees as stated in the Cardholder Agreement attached hereto as <Exhibit C>. 11. The defendant, being indebted to the plaintiff upon the account by and between them did promise to pay said sums upon demand. Demand has been made for payment and the defendant has failed to remit payment. WHEREFORE, plaintiff demands judgment against the defendant for $6,416.43 which includes interest, court costs, and a prayer to the court for reasonable attorney's fees in the amount of $ 765.51 should this matter be contested or go to default judgment. Date: January 10, 2012 Ilan C mith, ?Esq??? EXHIBIT A Prepared for RONALD W HENSLEY Account Number. 4888 9361 7837 1013 September 2009 Statement Credit Line: $3,000.00 Cash or Credit Available: $263.03 Account Information Summary of Transactions Billing Cycle and Payment Information Previous Balance $2,726.27 Days in Billing Cycle 33 Payments and Credits - Purchases and Adjustments + Periodic Rate Finance Charges + Transaction Fee Finance Charges + $100.00 $62.92 $47.78 $0.00 Closing Date Payment Due Date Current Payment Due Past Due Amount 09/09/09 10106/09 $74.00 + $0.00 New Balance Total $2,736.97 Total Minimum Payment Due m Bankof America For Information on YourAccount Visit www.bankofamerica.com Call toll-free 1-800-789-6685 TDD hearing-impaired 1-800-346-3178 Mail Payments to: BANK OF AMERICA P.O. BOX 15019 WILMINGTON, DE 19886-5019 Mail Billing Inquiries to: BANK OF AMERICA P.O. BOX 15026 WILMINGTON, DE 19850-5026 I Promotional Posting Transaction Reference Account Payments and Credits Offer ID Date Date Number Number Amount BA ELECTRONIC PAYMENT 08/27 100.00 CR Purchases and Adjustments PUBLICDATA8006*7245 IRVING TX 08113 08/11 1186 1013 32.42 2009081108134470 TURKEY HILL #280 ENOLA PA 09/01 08/30 5097 1013 30.50 TO ALLOW YOU MORE TIME TO PAY YOUR BILL, WE HAVE EXTENDED YOUR PAYMENT DUE DATE - EFFECTIVE IMMEDIATELY, YOU NOW HAVE A MINIMUM OF 25 DAYS FROM YOUR STATEMENT CLOSING DATE TO SEND IN YOUR PAYMENT. SIMPLIFY YOUR LIFE AND HELP THE ENVIRONMENT - ENROLL IN PAPERLESS STATEMENTS. SIGN INTO YOUR ACCOUNT AT BANKOFAMERICA.COM AND CLICK "GO PAPERLESS." GET DIRECTV TODAY. INSTALLATION IS FREE & EASY. ASK HOW TO SAVE $21 A MONTH FOR 1 YEAR. THERE'S NO EQUIPMENT TO BUY & NO START-UP COSTS. CALL 888.710.7852 NOW. ENJOY SPECIAL DISCOUNTS AT HERTZ.COM WHEN YOU USE CDP# 160018. 08 0027369700007400000100000004888936178371013 Check here for a change of mailing address or phone nunber(s). Please provide all corrections on the reverse side. BANK OF AMERICA P.O. BOX 15019 WILMINGTON, DE 19886-5019 RONALD W HENSLEY 4810 WOODLAND DR ENOLA PA 17025-1261 ACCOUNT NUMBER.- 4888 9361 7837 1013 NEW BALANCE TOTAL: $2,736.97 PAYMENT DUE DATE: 10/06/09 Ent- PfirM t Amami EnrA mt Mail this payment coupon along with a check or money order payable to. BANK OF AMERICA w m 0 4h 1:5 240 2 2 2 50II: L2876L7837LO L3111 1` MIPORrANT INFORMATM ADOI/T THIS ACCOUNT USE 21 1 Rev. 04/08 CUSTOMER STATEMENT OF DISPUTED REM - Please call toll free 1.866.266.0212 Monday-Thursday 8am-9pm (Eastern Time), Friday 8am-7pm (Eastern Tmre) and Saturday 8am-6pm (Eastern Time). For prompt service please have the merchant reference number(s) available for the charge(s) in question. PLEASE DO NOT ALTER WORDING ON THIS FORM AND DO NOT MAIL YOUR LETTER OR FORM WITH YOUR PAYMENT. Choose only one dispute reason. Your Name: Account Number: _ Transaction Date: Posting Dare: Reference Number: Amount S: Disputed Amount S: Merchant Name: Q 1. The amount of the chair was increased from $ to $ or my sales slip was added incorrectly. Enclosed is a copy of e sat?i les slip that shrnvs the correct amount = 2.1 ctrtifyl that the charge listed above was not made by me or a person authorized by me to use myy it, nor were thhe goods or services represented by the transaction received by me or a person authorized by me. Q 3. I have nix received the merchandise that was to be shipped to me on (.MM/DD/YY). I have asked the merchant to credit my account. Q 4.1 was issued a credit slip that was not shown on my statement. A copy of my credit slip is enclosed. The merchant has up t o.30 days to credit your account Q 5. Merchandise that was shipped to me has arrived d?and/or defective I returned it on (MMOD/YY) and asked the t to credit my account Attach a letter describing how the merchant se was damaged ardor detective and a o apy of the proof of return. Q 6. Although 1 did engage in the above transaction. I have contacted the mercham returned the merchandise on (IvLM/DD/YY) and requested a credit. I either did rot receive this credit or it was unsaaFm. AracF-h a leetttter e4hin ng why you are dispun'ng this charge with a copy of the proof of return If you are unable to acorn the merchandise, please explain. Q 7.1 certify that the charge in question was a single transaction, but was posted twice to my statement. 1 did not authorize the somi d transaction. Sale #1$ Reference # _ Sale #2 $ Reference If GRACE PERIOD "Grace Period" means the period of time during a billing cycle when you will not acxme Periodic Rate Finance Charges on certain transactions or balances. There is no Grace Period for Balance Transfers and Cash Advances. If you pay in full this statement's New Balance Total by its Payment Due Date and if you paid in hill this statement's Previous Balance in this statement's billing cycle, then you will have a Grace Period during the billing cycle that began the day after this statement's Closing Date on the Purchase portions of this statement's New Balance Total. During a 0% Promotional Rare Offer. l) no Periodic: Rate Finance Charges accrue on balances with the 0% Promotional Rate; and 2) you must pay the Total Minimum Payment Dire by its Payment Due Dare ( and avoid any other "promotion tumoff event" as detned in your Credit Card Agreement) to maintain the 0% Promotional Rate. If a corresponding Annual Percentage Rate in tfie Finance Charge Schedule on the front of this statement contains a symbol, then with respect to those balances 1) the 0% Promotional Rate will expire at the end of the next billing cycle, and 2) you must pay this statements New BalanceTotal by its Payment Due Date to avoid Periodic Rare Finance Charges after the end of the 0% Promotional Rate Offer on those balances existing as of the Closing Date of this statmnent CALCULATION OF BALANCES SUBJ T TO FRANCE CNAIKIE Average Balance Method (including new Balance Transfers and riew Cash Advances): o Finance Charge for Balance Transfers, Cash Advances, We calculate separate Balances '=c and for each Promotional Offer onsisting of Balance Transfers or Cash Advances. We do this Ivy: (1) calcularing a daily balance for each day in this statements billing cycle; (2) calculating a daily balance for each day prior to this statement's billing cycle that had a "Pre- Cycle balance" - a Pre-Cycle balance is a Balance Transfer or Cash Advance with a transaction date prior to this statement's billing cycle but with a posting date within this statement's billing cycle; (3) addingg all the daily halartem together, and (4) dividing the sum of the daily balances by the number of da in this statement's biting cycle. To calculate the daily balance for each day in this statement's bill'= cycle, we take the beginning balance, add an amount equal to the applicable Daily Periodic: Rate multiplied by the previous day's daily balance, add new Balance Transfers, new Cash Advances and and Transaction Fees, and subtract applicable payments and credits. If any daily balance is less than zero we treat it as zero. To calculate a daily balance for each day prior to this statement's billing cycle that had a Pre- Cycle balance, we take the beginning balance attributablesolely to Pre-Cycle balances (which will be zero on the transaction date of the first Pre-Cycle balance), add an amount equal to the applicable Daily Periodic Rate multiplied by the rev tons day's daily balance, and add only the appplicable Pre Cycle valances and their related Transaction Fees. We exclude from this cakulation all transactions posted in previous billing cycles. Average Daily Balance Method (including new Purchases): We calculate separate Balances Subject to Finance Charge for Purchases and for each Promotional Offer balance consisting of Purchases. We do this by: (1) calculating a daily balance for each day in the hitting cycle; (2) adding all the daily balances together, and (3) dividing the stun of the daily balances by the number of days in the billing cycle. Q 8.1 notified the merchant on / I_ (M\A DD/YY) to cancel the pre-authorized order (reservation). Please note cirAatiom N and if available, enclose a cip, of your contract and a copy of your telephone hilt showing dare and time of cancellation. Reason for cancellation /cancellation #: Q 9. Ahhtwgh I did engage in the abrne transaction, I have contacted the merchant hx credit. The services to be prcrvided on (M,MIDD/tY) were not received or were unsatisfactory. Attach a letter desalting the reenter expe_ your attempts m res )lve w th the merchant and a copy of your contract Q 10.1 certify that I do not recognize the transaction. Merchants often provide telephone numbers next to their name on your billing statement. Please attempt to contact the merchant for information. Q 11. If your dispute is tow a different reason, please contact us at the above telephone number Signature (required): Date: Rest contact telephone #: Home#: Billing rits are only preserved by written inquiry. To preserve your billing rights, please return a copy oft is form and any suppomng information regarding the merchant charge in question to: Atm: Billing Inquiries, P.O. Bar 15026, Wilmington, DE 19850-5026, USA. PLEASE KEEP THE ORIGINAL FOR YOUR RECORDS AND SEND A COPY OF THIS STATEIVIFNT. To calculate the daily balance fur each day in this statements billing cycle, we take the beginning balance, add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance, add new Purchases new Account Fees and new'I ransaction Fees, and subtract applicable payments and credits. [f any daily baLtttce is less than uxo we treat it as zero. If the Previous Balance shown on this statement was paid in full in this statement's billing cycle then on the day after that payment in full date, we exclude from the beginning balance new Purchases new Acn>unt Fees and new Transaction Fees which prated on or before that payment in full date, and we do nix add new Purchases, new Account Fees or new Transaction Foes which post after that payment in full dare. We include the arsts {or the credit card debt cancellation plan or credit insurance purchased through us in calculating the beginnin balance for the first day of the billing cycle after the billing cycle in which such costs are b1. TOTAL PEW= RATE FINANCE CNAROE COMPIRATION Periodic Rare Finance Charges accrue and are compounded on a daily basis. To determine the Periodic Rate Finance Charges, we multiply each Balance Subject to Finance Charge by its applicable Daily Periodic Rate and that result by the number of days in the billing cycle. To determine the total Periodic Rate Finance Charge forr the billing cle, we add the Periodic Rate Finance Charges together. Each Daily Periodic Rare is calculated?hy dividing its corresponding Annual Percentage Rate by 365. NOW WE ALLOCATE VOtM PAYMENTS We will allocate your payments in the manner we determine. In most instances, we will allocateyourpayments to balances (including transactions made after this statement) with lower APRs before valances with higher APRs. This will result in balances with lower APRs (such as new balances with promotional APR offers) being paid before any other existing balances. Payment Duo Dabs and KeePYtp 116u' Acmint in CAW atantlrg Your Payment Due Date will not fall on the same day each month. In order to help maintain any promotional rates, to avoid the imposition of Default Rates (if applicable), to avoid late fees, and to avoid overlimit fees, we must receive at least the Total Minimum Payment Dare by its Payment Due Date each billing cycle and you must maintain your account balance below your Credit Limit each day. hnportaM kdbnnatkm about Payments by Phone When using the optional y-Phone service, you authorize to to initiate an electronic payment firm your account aPay-bt the financial institution you designate. You must authorize the amount and timing of each payment. For your protection, we will ask for security information. A fee may apply. To cancel, call us before the scheduled payment date. Same-day payments cannot be edited or canceled. NAS PEL AlEOW For the complete terms and conditions of your account, consult your Credit Card Agreement. RA Card Services is a trader me of RA Card Services, N.A. This account is issued and administered by RA Card Services, N.A. PAYMENTS We credit payments as of the date received, if the payment is 1) received by 5 p.m. (Fasten Time), 2) received at the address shown in the bottom left-hand comer of the front of this statement, 3) paid with a check drawn in U.S. dollars on a U.S. financial institution or a U.S. dollar money order, and 4) sent in the enclosed return envelope with only the bottom portion of this statement accompanying it. Payments received after 5 p.m. on any day including the Payment Due Date, but that otherwise meet the above requirements, will be credited as of the next day. We will reject payments that are not drawn in U.S. dollars and those drawn on a financial institution located outside of the United States. Credit for any other payments may he delayed up to five days. No payment shall operate as an accord and satisfaction without the prior written approval of one of our Senior Officers. We process most payment checks electronically by using the information found on your check. Each check authorizes us to create a one-time electronic funds transfer (or process it as a check or paper draft). Funds may be withdrawn from your account as soon as the same day we receive your payment. Checks are not returned to you. For more information or to stop the electronic funds transfers, call us at the number listed on the front. If you have authorized us to pay your credit card bill automatically from your savings or checking account with us, you can stop the payment on any amount you think is wrong. To Stop the payment your letter must reach its at least three business days before the automatic payment is scheduled to occur. If your billing address or contact information has changed, or if your address is incorrect as it appears on this bill, please provide all corrections here. Address I Address 2 City _ Stare _ Area Code & Home Phone Area Code & Work Phone Zip f : . Prepared for. RONALD W HENSLEY Account Number 4888 9361 7837 1013 Bankof America September 2009 Statement Credit Line: $3,000.00 Cash or Credit Available: $263.03 Promotional CorrespondingAnnuaf APR Balz7ce Subject to Category Transaction Types Daily Periodic Rate Percentage Rate Type Finance Charge Balance Transfers 0.052712% V 19.24% S $0.00 Cash Advances 0.066411 % V 24.24% S $0.00 Purchases 0.052712% V 19.24% S $2,746.71 Annual Percentage Rate for this Billing Period: 19.2496 (Includes Periodic Rate Finance Charges and Transaction Fee Finance Charges that results in an APR which exceeds the Corresponding APR above.) APR Type Definitions: Daily Interest Rate Type: V= Variable Rate (Interest Rate may vary); APR Type: S= Standard APR (APR normally in effect) w m W 0 A Bankof America 441* Account Information: www.bankofamerica.com Mall billing inquiries to: BANK OF AMERICA P.O. BOX 15026 WILMINGTON, DE 19850.5026 Mail payments to: BANK OF AMERICA P.O. BOX 15019 WILMINGTON, DE 19886-5019 Customer Service: 1.800.789.6701 (1.800.346.3178 TTY) RONALD W HENSLEY Account Number: 4888 9361 7837 1013 April 10 - May 10, 2010 New Balance Total .....................................................................$3,827.54 Current Payment Due .....................................................................$162.00 Past Due Amount ..........................................................................$889.00 Total Minimum Payment Due .......................................................$1,051.00 Payment Due Date ..........................................................................6/7/10 Previous Balance ........................$3,701.82 Payments and Other Credits ....................0.00 Purchases and Adjustments ....................0.00 Fees Charged .................................................39.00 Interest Charged ............................................86.72 New Balance Total ........................$3,827.54 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to $39.00. Credit Line ....................................$3,000.00 Minimum Payment Warning: If you make only the minimum payment each Statement Closing Date ...................5/10/10 period, you will pay more in interest and it will take you longer to pay off your Days in Billing Cycle ..................................31 balance. For example: Transactions Transaction Posting Reference Account Date Date Description Number Number Amount Total Fees 05/07 05/07 LATE FEE FOR PAYMENT DUE 05,/07 TOTAL FEES FOR THIS PERIOD 3701 39.00 $39.00 Interest Charged 05/10 05/10 Interest Charged on Balance Transfers 0,00 05/10 05/10 Interest Charged on Cash Advances 0.00 continued on next page... 08 0038275400105100000074000004888936178371013 BANK OF AMERICA Account Number: 4888 9361 7837 1013 P.O. BOX 15019 WILMINGTON, DE 19886-5019 New Balance Total ..........................................................$3,827.54 Minimum Payment Due ............................ ......................... 1,051.00 Payment Due Date ...................................................06/07/10 RONALD W HENSLEY Enter payment amount $ 4810 WOODLAND DR ENOLA PA 17025-1261 Check here for a change of mailing address or phone numbers. Please provide all corrections on the reverse side. Mail this coupon along with your check payable to: BANK OF AMERICA 1:5 2 40 2 2 2 501: 12876L78371,0 1 31in If you would like information about credit counseling services, call 1-866-300.5238. IMPORTANT INFORMATION ABOUT THIS ACCOUNT USE311 Rev. 02/10 CUSTOMER STATEMENT OF DISPUTED ITEM - Please caA toll-free 1.866.266.0212 Monday-Thursday 8 a.m.-8 p.m., Friday 8 a.m.-7p.m. and Saturday 8 amt.-Ilp.m. Eastern. For prompt service, please have the nierchant reference rtumbiis) available for the charge(s) in question. PLEASE DO NOT ALTER WORDING ON THIS FORM AND DO NOT MAIL YOUR LETTER OR FORM WITH YOUR. PAYMENT. Choose only one dispute reason. Your Name: Account Number: Transaction Date: Posting Date: Reference Number: _ Amount $: _ Disputed Amount $: Merchant Name: t? 1. The amount of the charge was increased from $-_ to $. or m sales slip was added incorrectly. Enclosed is a copy of the sales slip that. shows the correct amount. l? 2. I certify that the charge listed above was not made by me or a person authorized by me to use my card, nor were the goods or services represented by the transaction received by me or a person authorized by me. l? a.1 have not received the merchandise that was to be shipped to me on (MM/DD/YY) I have asked the merchant to credit my account. 4. I was issued a credit slip that was not shown on my statement. A copy of my credit slip is enclosed. The merchant has up to 30 days to credit your account. D a. Merchandise that was shipped to me. has arrived damaged and/or defective. I returned it on . ! __i_ (MM/DD/YY) and asked the merchant to credit my account. Attacha letter describing how the merchandise was damaged and/or defective and a copy of the proof ofreturn. C? ti. Although I did engage, in the above transaction, I have contacted the merchant, returned the merchandise on / (MM /DD/YYI and requested a credit. I either did not receive this creditor it was unsatisfactory. Attach a letter explaining why you are disputing this charge with a copy of the proof of return. If,you are unable to return the merchandise, please explain. Q 7. I certify that the charge in question was a single transaction, but was posted twice to my statement. I did not authorize the second transaction. Sale #1$ Reference# Sale #2 $ Reference# 8. I notified the merchant on / / (MM/DD/YY) to cancel the pre-authorized order (reservation). Please note cancellation # ,and if available, enclose a copy ofyour contract and a copy ofyour telephone bill showing date and time of cancellation. Reason for cancellation/ cancellation#: 9. Although I did engage, in the above transaction, I have. contacted the merchant for credit. The services to be provided on . __ / _(MM /DD/YY) were not received or were unsatisfactory. Attach aletter describing the services expected, your attempts to resolve with the merchant and a copy of your contract. 0 10. I certify that I do not recognize the transaction. Merchants often provide telephone numbers next to their name on your billing statement. Please attempt to contact the merchant for information. 11. if your dispute is for a different reason, please contact us at the above. telephone number. Signaturclrequired): Date;_ Rest contact telephone 4: Home #;.-. Billing rights are only preserved by written inquiry. To preserve your billing rights, please return a copy of thus form and any supporting information regarding the merchant. charge in question to: Attn: Billing Inquiries, P.O.Box15026,Wilmington, DE 198150-5026, USA. PLEASE KEEP THE ORIGINAL FOR YOUR RECORDS AND SEND A COPY OF THIS STATEMENT. GRACE PERIOD "Grace Period" means the period of time during a billing cycle when you will not accrue interest on certain transactions or balances. There is no Grace Period for Balance Transfers or Cash Advances. If you pay in full this statement's New Balance Total by its Payment Due Date and if you paid in full this statement's Previous Balance in this statement's billing cycle, then you will have a Grace Period during the billing cycle that began the day after this statement's Closing Date on the Purchase portions of this statement's New Balance Total. If you do not pay in full this statement's New Balance Total by its Payment Due Date but you paid in full this statement's Previous Balance by its Payment Due Date, then you will have a Grace Period during the billing cycle that began the day after this statement's Clos ing Date on the amount of the purchase balance you pay by the Payment Due Date following our payment allocation method. CALCULATION OF BALANCES SUBJECT TO INTEREST RATE Average Balance Method (including new Balance Transfers and new Cash Advances): We calculate separate Balances Subject to an Interest Rate for Balance Transfers, Cash Advances, and for each Promotional Offer balance consisting of Balance Transfers or Cash Advances. We do this by: (1) calculating a daily balance for each (lay in this statement's billing cycle; (2) calculating a daily balance for each day prior to this statement's billing cycle that had a "Pre-Cycle balance"-a Pre-Cycle balance is a Balance Transfer or Cash Advance with a transaction date prior to this statement's billing cycle but with a posting date within this statement's billing cycle; (3) adding all the daily balances together; and (4) dividing the sum of the daily balances by the number of days in this statement's billing cycle. To calculate the daily balance for each day in this statement's billing cycle, we take the beginning balance, add an anion nt equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance, add new Balance Transfers, new Cash Advances and Transaction Fees, and subtract applicable payments and credits. If aqy dailybalance is less than zero we treat it as zero. To calculate a daily balance for each day prior to this statement's billing cycle that had a Pre-Cycle balance, we take the beginning balance attributable solely to Pre-Cycle balances (which will be zero on the transaction date of the first Pre-Cycle balance), add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance, and add only the applicable Pre-Cycle balances, and their related Transaction Fees. We exclude from this calculation all transactions posted in previous billing cycles. Average Daily Balance Method (including new Purchases): We calculate separate Balances Subject to an Interest Rate for Purchases and for each Promotional Offer balance consisting of Purchases. We do this by: (1) calculating a daily balance for each day in the billing cycle; (2) adding all the daily balances together; PAYMENTS We credit mailed payments as of the date received, if the payment is: (1) received by 5 p.m. local time at the address shown on the remittance slip on the front of your monthly statement; (2) paid with a check drawn in U.S. dollars on a U.S. financial institution or a U.S. dollar money order; and (3) sent in the return envelope with only the remittance portion ofyour statement accompanyingit. Payments received by mail after 5 p.m. local time at the remittance address on any day including the Payment Due Date, but that otherwise meet the above requirements, will be credited as of the next day. Payments made online or by phone will be credited as of the date of receipt if made by 5 p.m. Central time. Credit for any other payments maybe delayed up to five days. No payment shall operate as an accord and satisfaction without the prior written approval of one of our Senior Officers. We process most payment checks electronically by usingthe information found on your check. Each check authorizes us to create a one-time electronic funds transfer (or process it as a check or paper draft). Funds maybe withdrawn from your account as soon as the same day we receive your payment. Checks are not returned to you. For more information or to stop the electronic funds transfers, call us at the number listed on the front. If you have authorized us to payyour credit card bill automatically from your savings or checking account with us, Sou can stop the payment on any amount you think is wrong. To stop payment, your letter must reach us at least three business days before the automatic payment is scheduled to occur. and (3) dividing the sum of the daily balances by the number of days in the billing cycle. To calculate the daily balance for each day in this statement's billing cycle, we take the beginning balance, add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance, add new Purchases, new Account Fees, and new Transaction Fees, and subtract applicable payments and credits. If any daily balance is less than zero we treat it as zero. lithe Previous Balance shown on this statement was paid in full in this statement's billing cycle, then on the day after that payment in full date, we exclude from the beginning balance new Purchases, new Account Fees and new Transaction Fees which posted on or before that payment in full date, and we do not add new Purchases, new Account Fees, or new Transaction Fees which post after that payment in full date. We include the fees for credit card debt cancellation or credit insurance purchased through us in calculating the beginning balance for the first day of the billing cycle after the billing cycle in which such fees are billed. TOTAL INTEREST CHARGE COMPUTATION Interest Charges accrue and are compounded on a daily basis. To determine the Interest Charges we multiply each Balance Subject to Interest Rate by its applicable Daily Periodic Rate and that result by the number of days in the billing cycle. To determine the total Interest Charge for the billing cycle, we add the Periodic Rate Interest Charges together. A Daily Periodic Rate is calculated by dividing an Annual Percentage Rate by 365. HOW WE ALLOCATE YOUR PAYMENTS If your account has balances with different APRs, we will allocate the amount of your payment equal to the Total Minimum Payment Due to the lowest APR balances first (including transactions made after this statement). Payment amounts in excess ofyyour Total Minimum Payment Due will be applied to balances with higher APRs before balances with lower APRs. IMPORTANT INFORMATION ABOUT PAYMENTS BY PHONE When using the optional Pay-by-Phone service, you authorize us to initiate an electronic payment from your account at the financial institution you designate. You must authorize the amount and timing of each payment. For your protection, we will ask for security information. A fee may apply. To cancel, call us before the scheduled payment date. Same-day payments cannot be edited or canceled. MISCELLANEOUS For the complete terms and conditions of your account, consult your Credit Card Agreement. FIA Card Services is a tradename of FIA Card Services, N.A. This account is issued and administered by FiA Card Services, N.A. If your billing address or contact information has changed, or if your address is incorrect as it appears on this bill, please provide all corrections here. Address 1 Address 2 City State Zip Area Code & Home Phone Area Code & Work Phone ¦ Bankof America 4888 9361 7837 1013 April 10 - May 10, 2010 Page 3 of 4 Transaction Posting Reference Account Date Date Description Number Number Interest Charged 05/10 05/10 Interest Charged on Purchases TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year-to-Date Total fees charged in 2010 $234.00 Total interest charged in 2010 $377.25 Your balance exceeds the credit limit. Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Promotional Promotional Percentage Transaction Offer ID Rate Type Balance Transfers 27.24$V Cash Advances 27.24$V Amount Total 86.72 $86.72 Balance Interest Subject to Charges by Interest Transaction Rate Type > 0.00 $ 0.00 i 0.00 $ 0.00 Purchases 27.24%V APR Type Definitions: Daily Interest Rate Type: V= Variable Rate (rate may vary) $3,748.60 $86.72 EXHIBIT B CERTIFICATE OF PURCHASE I, __ EDUA p CRUZ , hereby depose and state that: 1. 1 am an Authorized Agent of CACH, LLC, a Colorado Limited Liability Company. 2. As such, I am authorized to give this Certificate, and possess sufficient personal knowledge to do so regarding: Customer Name: RONALD W HENSLEY Original Creditor: Bank of America, N.A. Account Number: 4888936178371013 3. On or about June 22, 2010 this account was sold by the creditor. CACH, LLC is the current owner of the account and purchased the account for good and valuable consideration. Date: DEC 0 9 2011 By: Swom and subscribed to before G L . 0 ;a % 011 me this day of 2011, Notary Public ? o N? ••?'f °•?!BLI?••'f p? ,, NOIO 0 2 AFFIDAVIT OF SALE AND CERTIFICATION OF DEBT STATE OF NORTH CAROLINA CITY OF GREENSBORO FIA Card Services, N.A. Accountholder: HENSLEY, RONALD W Account No(s), 4888938994517613, 4888936178371013,4427100030616945 The undersigned, Melinda K. Stephenson, being duly sworn, states and deposes as follows: 1. That Affiant is employed by FIA Card Services, N.A. in the position of Bank Officer, has personal knowledge of the manner and method by which FIA Card Services, N.A. maintains its normal business book and records, and is duly authorized to make this affidavit. 2. That the contents of this affidavit are believed to be true and correct based on the computerized and hard copy books and records of FIA Card Services, N.A., maintained in the ordinary course of business, with the entries in them having been made at or near the time of the transaction recorded. 3. That FIA Card Services, N.A. is a wholly owned subsidiary of Bank of America Corporation and is successor in interest to MBNA America Bank NA, Fleet Bank (RI), and Bank of America, National Association (USA). 4. That the account records of FIA Card Services, N.A. show that: a. Account number 4888938994517613, formerly account number 4888936178371013, originally known as 4427100030616945, was opened on 10/06/03 by RONALD W HENSLEY. b. Pursuant to the terms of the card member agreement with FIA Card Services, N.A, there was due and payable $3827.54 as of the charge off date of 05/31/10. C. Said agreement and account was, on 6/17/2010, sold, transferred and set over unto CACH, LLC, with full authority to do and perform all acts necessary for collection, settlement, adjustment, compromise or satisfaction of the said claim, and as of that date, there was due and payable on this Account the sum of $3827.54, with all just and lawful offsets, payments, and credits having been allowed. d. There were no uncredited, payments, just counterclaims or offsets against said debt when sold. 5. That as a result of the sale of said account, CACH, LLC and/or its authorized Agent, has complete authority to settle, adjust, compromise and satisfy same, and that FIA Card Services, N.A. has no further interest in the account for any purpose. 6. That the original contract in this matter may not be available, or no longer accessible to Affiant. DATED THIS day of AUG 2 2 2011 , 2011 FIA Card Services, N.A. By: _ Bank Officer Subscribed and sworn to before me this day of My commission expires: Notary Seal AUG 2 2 2011 2011 Emy OY E. JEFFERSON Notary public Guilford County, NC m misski c 7n6rz - - ?? ,-2014 Bank of America EXHIBIT C BILL OF SALE AND ASSIGNMENT OF LOANS The undersigned Assignor ("Assignor') on and as of the date hereof hereby absolutely sells, transfers, assigns, sets-over, quitclaims and conveys to CACH, LLC., a Limited Liability Company organized under the laws of Colorado ("Assismee") without recourse and without representations or warranties of any type, kind, character or nature, express or implied, subject to Buyer's repurchase rights as set forth in Sections 8.1 and 8.2, all of Assignor's right, title and interest in and to each of the loans identified in the loan schedule ("Loan Schedule") attached hereto (the "Loans"), together with the right to all principal, interest or other proceeds of any kind with respect to the Loans remaining due and owing as of the Cut-Off Date applicable to such Loans as set forth in the Loan Sale Agreement pursuant to which the Loans are being sold (including but not limited to proceeds derived from the conversion, voluntary or involuntary, of any of the Loans into cash or other liquidated property). DATED: June 22, 2010. ASSIGNOR: IiIA CARD SERVICES, N.A. Name: Debra L Pellicciaro Title: Assistant Vice President 3G71.0 Fax. 302.458.0438 Sank of America, Asset Sales Deerfield III, 855 Paper Mill RoaA News* DE WM EXHIBIT C FEDERALLY REQUIRED AFFILIATE MARKETING NOTICE YOUR CHOICE TO LIMIT MARKETING The Bank of America companies listed (see below) are providing this notice. Federal law gives you the right to limit some but not all marketing from al; the Bank of America affiliated companies. Federal law also requires us to ggi?ve yan this notice to tell you about our choice to Fimit marketing from all the Bank of America affiliated companies. • You may limit all the Bank of America affiliated companies, such as the banking, loan credit card, insurance and securities companies, from marketing their products or services to you based upon your personal information that they receive from other Bank of America companies. This information includes your income, your account history, and your credit score. • Your choice to limit marketing offers from the Bank of America affiliated companies will apply for at least 5 years from when you tell us your choice. Before your choice to limit marketingg offers expires, you will receive a renewal notice this will allow you to continue to limit marketing offers from all the Bank of America affiliated companies for at least another 5 years. • You may tell us your choice to limit marketing offers, and you may, tell us the choices for other customers who are joint account holders with you. • This limitation will not apply in certain circumstances, such as when you have an account or service relationship with the Bank of America company that is marketing to you- • For individuals with business purpose accounts, this limitation will only apply to marketing to individuals and not marysting to a business. To limit marketin offers, contact us at 800.374.2632 Effective October 1,008 Real Estate HomeFocus Services. LLC Administrative Services LaSalle Healthcare Administrative Services, LLC Merchant Services BA Merchant Services, LLC LaSalle Merchant Services, LLC Banks and Trust Companies Bank of America, NA LaSalle Bank National Association LaSalle Bank Midwest National Association Credit Card Bank of America Consumer Card Services, LLC Bank of America Fleet Credit Card Services, L.P. Insurance and Annuities BA Insurance Services, Inc. Banc of America Agency of Texas, Inc. Banc of America Insurance Services, Inc., dba Banc of America Insurance Agency General Fidelity Insurance Company General Fidelity Life Insurance Company LaSalle Financial Services, Inc. dba LaSalle Insurance Services Brokerage and Investments BACAP Alternative Advisors, Inc. Bank of America Capital Advisors LLC Banc of America Investment Advisors, Inc. Banc of America Investment Services, Inc. Banc of America Securities LLC LaSalle Financial Services, Inc. U.S. Trust Hedge Fund Management, Inc. UST Securitiesorp. ',continued) BANK OF AMERICA PRIVACY POLICY FOR CONSUMERS 2008 To learn more about how Bank of America manages Customer Information and what actions you can take, lease continue reading. This document includes information about: 1. Making the security of information a priority 2. Collecting your information 3. Managing information about you 4. Malting sure information is accurate 5. Honoring your preferences 6. Actions you can take 7. Guarding your own information 8. Bank of America companies This policy covers Customer Information, which means personall identifiable information about a consumer or a consumes current or former customer relationship with Bank of America. This policy is provided to you as required by the Federal Financial Privacy Law and applies to our companies identified in Section 7, Bank of America companies. 1. 19i akin the security of information a priority Keeping fmancial information secure is one of our most important responsibilities. We maintain physical, electronic and procedural safeguards to protect Customer Information. Ap ropriats employees are authorized to access Customer I 0 tion for busu?ese purposes only. Our employees are bound by a code of ethics that r&e ee confidential treatment of Customer Information and are subject to discip'i,u?g?y action if they fail to follow this code. 2. Collecting information We collect and use various types of information about you and your accounts to service your accounts, save you time and money, better respond to our needs and manage our business and risks. Customer Information is categorized in the following six ways: A. Identification Information - information that identifies you, such as name, address, telephone number and Social =App number. B. cation Information - information you provide to us on applications and through other means that will help us determine if you are eligible for products you request. Examples include assets, income and debt. C. Transaction and Experience Information - information about transactions and account experience, as well as information about our communications with you. Examples include account balances, payment history, account usage and your inquiries and our responses. D. Consumer Report Information - information from a consumer report. Examples include credit score and credit E. Information from Outside Sources - information from outside sources reemployment, credit and other relationships that will he p us determine if you are eligible for products you request. Examples include employment history, loan balances, credit card balances, property insurance coverage and other verifications. F. Other General Information - information from outside sources such as data from public records, that is not assembled or used for the purpose of determining eligibility for a product or service. As required by the USA PATRIOT Act, we also collect information and take actions necessary to verify your vanagingg information within Bank of America Bank of America is made up of a number of companies, including financial service providers, such as our brokerage company and credit card company, and nonfinanc5d Companies, such as our operations and servicing ,iubaidiaries. Bank of America may share any of the categories of Customer Information among our companies. For example, sharing information allows us to use information about your ATM, credit card and check-card transactions to identify any unusual activity and then contact you to determine of your card has been Lost or stolen. We occasionally receive medical or health information from a customer if, for example, a customer applies for insurance from us. We also may obtain information from insurance sup ort organizations not affiliated with Bank of America tha repare and provide reports to others as well as to us. We do not share medical or health information among our companies, except to maintain or collect on accounts, process transactions, service customer requests or perform insurance functions to the extent permitted by law. Managing information with companies that work for us We may share any of the categories of Customer Information with companies that work for us, includingg companies located outside the United States. Ail nonaffiliated companies that act on our behalf and receive Customer Information from us are contractually obligated to keep the information we provide to them coAdentK and to use the Customer Information we share only to provide the services we ask them to perform. These companies may include financial service providers, such as payment processing companies, and nonfinancial companies, such as checkprioting and data procemin companies. In addition, we may share any of the ca rtes of Customer Information with companies that work for us in order to provide mar * ort and other services, such as a service provideer Mt phntee markwtirkv materialn 'I h- nay help us to market our own products and Al er products and services that we believe may st to you. Please note that some of our own may ell de marketing support and other formation with third parties (for customers we may snare Identification Information, Transaction and Experience Information, as well as Other General Information we collect about each of your (1) Bank of America credit card account(s) and (2 Sponsored Accounts at Bank of America, with selected third parties. 1. Credit card account information, whether co-branded or not may be shared with third parties. 2. Scponsored Account information may be shared with third parties. Sponsored Accounts are non-credit card accounts or services provided by Bank of America that are also endorsed, co-branded or sponsored by other oraeni7mbnna v .a v-w "T ""near ainmry organizations, such as charities.,.a.Sponsored Accounts may include deposit accounts or other banking services provided by Bank of America, such as a savings account co-branded with an automobile club. You will rmow whether an account is a Sponsored Account by the appearance of the name or logo of the sponsoring organization on account materials, such as statements sad marketing materials. If you are unsure whether any of your accounts are Sponsored Accounts, please contact 1.888.341.5000. We may share information about credit cards and Sponsored Accounta with selected third parties, including: • Financial services companies (such as insurance agendes or companies and mortgage brokers and organization with whom we have agreements to omtl market financial products); • onfinancial companies (such as retailers travel companies and membership organizations; and • Other companies (such as nonprofit organizations). The sharing of information, as described in this section, is limited to credit card and Sponsored Account information. Please see Section 4, Honoring pour preferences to learn how you may choose to opt out of this sharing. Disclosing information in other situations We also may disclose any of the categories of Customer Information to credit bureaus and similar organizations and when required or permitted by law. For example, Customer Information may he disclosed in connection with fraud prevention or investigation, risk management and security, and recording mortgages in public records. You have choices when it comes to how Bank of America shares and uses information. Sharing information with third parties (for customers with credit cards and Sponsored Accounts) If you have a Bank of America credit card or Sppoonsored Account, you may request that we not share information about these accounts with third parties. If you request that we not share information with third parties, we may still share information: • Where permitted or required by law as discussed in Section 3 under Disclosing information in other situations; With our service providers as discussed in Section 3 under Managing information with companies that work for us; and • With other financial companies with whom we have joint marketing agreements. If you have multiple credit cards or Sponsored Accounts, you will need to express your preference for each account separately. When any customer on a joint account requests that we not share with third parties, that preference is applied to the entire account. Sharing among Bank of America companies You may request that Application Information, Consumer Re ort Information and Information from Outside Sources no?be shared among Bank of America companies. For sharing among Bank of America companies, each customer may tell us his or her reference individually, or you may tell us the preferences for any other customers who are joint account owners with you. Direct marketing You may choose not to receive direct marketing offers - sent irom us ancl tram companies working for us. To nnnimise the amount of telephone solicitation our customers receive Bank of America does not offer nonfinancial prodncta and services through telephone solicitations. Direct marketing offers from us may include information about products and services we believe may be of interest to you. If you elect not to receive direct marketin offers by postal mail, telephone and/or e-mail, please note that we may continue to contact you se necessary to service your account and for other nonmarketing purposes. You may also be contacted by your client reellaationship manager or assigned account representative, if applicable. Bank of America may also continue to provide marketing information in your regular account mailings and statements, including online and ATM communications. Each customer may opt out of each direct marketing option individually. Since marketing programs may already 6e in progress, it mar take up to 13 weeks for your postal mail opt-out to be elly-effective. When you opt out of direct marketin by postal mail or telephone, your opt-out will last for ve (5) years. After that, you may choose to renew our opt-out for another five-year period. b. Actions you can take You can tell us your preferences OF Notifying us at bankofamencacom/privacy and entering your information on our secure Web site Calling ns toll free at 1.888.341.5000 • Talking to a customer representative at a banking center or to your client relationship manager 6. Guarding your own information Bank of America recommends that you take the following precautions to guard against the disclosure and unauthorized use or your account and personal information: • Review your monthly account statements and report any suspicious activity to us immediately. • Do not respond to a-mails requesting account numbers, passwords or PINs. Call the institution to verify the legitimacy of the e-mail. • Memorize PINs and refrain from writing PINs, Social Security numbers debit or credit card numbers where they could be found. • Shred documents containing any sensitive information before discarding, e.g. bank statements. • Confirm that an Internet site is secure by checking that the URL (Web address) begins with "https". w • Review your credit report at least once every year to make sure all information is.up to date. For a free copy of your credit bureau report, contact www.annualcreditreport.com or call 1.877.322.8228. • If you think you have been a victim of identity theft or fraud, you may contact the Federal Trade Commission (Flt;) to report any incidents and to receive additional guidance on steps you can take to protect yourself. Contact the FTC at www.consumer.gov/idtheft or 1.877.438.4338. • For additional information on protecting your information, please visit bankofamerica.com/privacy. Keeping up to da}e with our Privacy Policy We may make changes to this policy at any Eime and will inform you of changes, as required by law. To receive the most up-to-date Privacy Policy, you can visit our Web site at: bankofamerica.com/privacy or call us at 1.888.341.5000. of America companies i Policy applies to the following Bank of America that have consumer customer relationships: id Trust Companies .merits, NA. merica Trust Company of Delaware, N.A. ates Trust Comnanv. IA. Consumer Card Services, LLC I Services, L.P. LLC Inc. ors, Inc. :es, Inc. sment, LLC Management, Inc. Advisors LLC isurance Services, Inc. of America Agency, LLC of America Agency of Nevada Inc. of America Agency of Texas, inc. of America insurance Services, Inc., dba Banc of ..... T• __- _ Insurance Agency, LLC Company trice ompany r,or a current list of Bank of America companies that have consumer customer relationships and to which this policy applies, please visit our Web site at bankofamerica.com/privacy- This policy appplies to consumer customer relationships established in the IInited States and is effective Janua 1 2008. This notice constitutes the Bank of America Uo Rot Cali Policy under the Telephone Consumer Protection Act for all consumers and is pursuant to state law. You may have other privacy protections under state laws, such as Vermont and California. To the extent these state laws apply, we will comply with them with regard to our information practices. For Nevada residents only. Nevada law requires that we also provide ou with the following contact information: Bureau of Consumer Protection, c>ffce of the Nevada Attorney General, 555 East Washington Street, Suite 3900, Las Veggas, NV 89101; phone number: 702.486.3132; e-mail: BCPLNFOQag.state.nv.us. Bank of America, PO Box 25118, FLI-300-02-07, Tampa, FL 33633-0900. For Vermont and California residents only. The information sharing practices described above are in accordance with federal law. Vermont and California law lace additional limits on sharing information about Vermont and California residents so long as they remain residents of those states. Vermont: In accordance with Vermont law Bank of America will not share information we collect about Vermont residents with companies outside of Bank of America, except as permitted by law, such as with the consent of the customer, to service the customer's accounts or to other financial institutions with which we have 'oint marketing a _greements. Bank of America will not se Application Information Consumer Report Information and Information from Outside Sources about Vermont residents among the Bank of America companies except with the authorization or consent of the Vermont resident. California: In accordance with California law, Bank of America will not share information we collect about California residenta with companies outside of Bank of America, except as permitted by law, such as with the consent of the customer, to service the customer's accounts, or to fulfill on rewards or benefits. We will limit sharing among our companies to the extent required by applicable California law. Estes normal estdn disponibles en espanol a travels de la sucursal bancaria de su localidad 0 2007 Bank of America Corporation. R--- CREDIT CARD AGREEMENT YOUR CONTRACT WITH US We reserve the right to change the terms of this Agreement at anyy? time, as rtether described to the section titled We dlayAmend This Agreement. WORDS USED OFTEN IN THIS AGREEMENT "Access check" means a check we provide to you to obtain credit on your account. "Agreement" or "Credit Card Agreement" means this document and any changes we make to this document from time to time. "APR" means the corresponding Annual Percentage Rate. The APR corresponds to the iTaily Periodic Rate ("DPR") which is calculated by dividing the corresponding APR by `tR5 "Card" means all the credit cards we issue to you and to any other person with authorization for use on this account pursuant to this Agreement. "Default Rate" means the APR(s) which may be applied to Balance Transfers, Cash Advances, and Purchases without further notice in certain instances of your default, as described in the section titled, Annual Percentage Rate "Foreign Transaction" means any transaction made in a fareign currency (including, for example, online purchases from foreign merchants). "Grace Period" means the period of time during a billing cycle when you will not accrue Periodic Rate Finance Charges on certain transactions or balances. 'New Balance Total" means the total billed amount as of the Closing Date of a billing cycle, as shown on -your monthly statement. To determine the New Balance Total, we start with the total balance at the beginning of the billing cycle, which is the "Previous Balance." Then we subtract payments and credits. Then we add Cash Advances, Balance Transfers, Purchases and Adjustments and finance charges. "Pay in Full" or '?aid in Full" means payments and credits in a billing cycle totaling at least your previous billing cycle's New Balance Total. In general, Pay in Full must be made by the Payment Due Date in order to get a Grace Period. "Promotional Offer" means limited time introductory or promotional offers on certain Balance Transfers, Cash Advances or Purchases at APRs that are lower than the Standard Rates for those features ("Promotional Rates") and may be sued to other conditions. Promotional Offers map also incluaae limited time introductory or promotional transaction fees ("Promotional Fees") whtch may be higher or lower than the standard fees provided in the section titled Transaction Fee Finance Charges. Promise To Pay, and How We Allocate Your Payments). OTHER TERMINOLOGY We will use the definitions described under the section heading Words Used Often In This Agreement or as otherwise defined in this Agreement. If we use a capitalized term in this document but we do not define the term in this document, the term has the meaning as used in your monthly statement. We use section headings (e.., Words Used Often In This Agreement) to organize this Agreement. The headings are for reference purposes only. HOW TO USE YOUR ACCOUNT You may obtain credit in the form of Balance Transfers, Cash Advances, and Purchases by using cards, access checks, your account number, or other credit devices. "Balance Transfer" means a transfer of funds to another creditor initiated by us at your request. A Balance Transfer does not include a transaction that is otherwise a Cash Advance. Balance Transfers include Transaction Fees and adjustments associated with any Balance Transfer. "Cash Advance" means the use of your account for a loan obtained: 1. at an automated teller machine ("ATM Cash Advance"); 2. by a transfer of funds to a deposit account initiated by us at your request. ("Direct Deposit"). A Direct Deposit does not include an Overdraft Protection Cash Advance or a same day online funds transfer; 3. at any financial institution (e.g., to obtain cash, money orders, wire transfers, or travelers checks), by a same day online funds transfer to a deposit account, and at any non-financial institution (to obtain cash) ("Bank Cash Advance"); 4. as part of an Overdraft Protection Program - a transfer of funds to a deposit account pursuant to an overdraft protection program ("Overdraft Protection Cash Advance"); 5. to buy "Cash Equivalents" (i.e_, foreign currency, money orders or travelers checks from a non-financial institution, or person to person money transfers, bets, lottery tickets, casino gaming chips, fines or bail bonds) with your card; 6. by an access check you sign as drawer ("Check Cash Advance"}; 7. for any payment you make to us that is returned to us unpaid for any reason, including the related finance charges ("Returned Payment'): "Cash Advance" includes Transaction Fees and adjustments "Standard Rate" means the APR(s) normally in effect for associated with any Cash Advance. Balance Transfers. Cash Advances, and Purchases. "We", "us" our", and "FIACS" means FIA Card Services, NA., also known as Bank of America. "You" and "your" mean each and all of the ppersons who are granted, accept or use an account we hold '"Fou" and "your" also mean any other person who has guaranteed payment of this account, when used in the sections titled Your Contract With. Us, We May. Monitor And Record Tele 4one Calls, and Arbitration and Litigation, and when used in each of the sections relating to payment of this account (e.g., Your "Purchase" means the use of your card or account number to: 1. buy or lease goods or services; 2. buy wire transfers from a non-financial institution ("Wire Transfer Purchase"); 3. make a transaction that is not otherwise a Cash Advance. "Purchase" includes Account Fees, as well as Transaction 11 ?v (continued) Fees and adjustments associated with any Purchase. ANWI AL PERCENTAGE RATES This section provides the Standard Rates, Default Rates and Promotional Offers applicable to your account. Balance Transfers: The Standard Rate for Balance Transfer balances is a corresponding ANNUAL PERCENTAGE RATE of 9.90%(0.02712356 DPR). Cash Advances: The Standard Rate for Cash Advaz?ce balances is a corresponding ANNUAL PERCENTAGE RATE of 24.99%(0.068466% APR). Purchases: The Standard Rate for Purchase balances is a corre ondingg ANNUAL PERCENTAGE RATE of 9.90%T0.027Y6% DPR). Default Pricing: We may increase the APRs on all new and outstanding Balance Transfer Cash Advance, and Purchase balances up to the Default Rate, without g?vin you additional notice, each time you have two "defanit re-prising events' in any, twelve ro lling consecutive billing =4 . A default re-pncinr event means: (1) you fail to any Total Minimum Payment Due by its Payment Due Date- or (2) your total outstanding balance exceeds your credit limit at say time in a bill)ng cycle We may elect to set your APRs for Balance Transfer, Cash Advance and Purchase balances to different Default Rates. Default Rates are variable rates calculated uainv the Vnrinhla Tufe„tt L of up to 23.99 percentage resulin a corressppond' ANNU 19 of 29.24%(0.080110%MPR). Each 9 be effective as of the first day of the i the second default re-pricing event Aitional default re-pricing event we whether there have been two !Rault ?e preceding twelve conaecutive.bPng HL time we Wits by at your new Promotional Offers: From time to time we may make Promotional Offers on certain new Balance Transfers Cash Advances, and Purchases. When a Promotional O'er ends, its Promotional Rates will terminate. Any Balance Transfer, Cash Advance or Purchase balances sub1ect to that Promotional Offer w' return to its respective Standard Rate or Default Rate as applicable. Check Cash Advances and Direct Deposits are Cash Advances. However if Check Cash Advances or Direct Deposits are identified in the Promotional Offer as "po sting as a Balance Transfer" and qualify for the Promotional Offer then the resulting promotional balances will be included in the Balance er balance and will t the Balance Transfer Standard Rate or if applicablqee, the Balance Transfer Default Rate when t%e Promotional Offer ends, instead of the Cash Advance Rate. In addition, these transactions will get the Balance Transfer transaction fee if they qualify for the Promotional Offer. Promotional Offer ED H6BHKH7MB: The Promotional Rate for this Promotional Offer is a corresponding ANA NUAL PERCENTAGE RATE of 1.99% {0,0054529c DPR). 'Ius Promotional Offer applies to Balance Transfers Direct Deposit Cash Advances and Check Cash Advances bearing this Promotional Offer ID (each an "eligible transaction" for this Promotional Offer). This Promotional Offer applies to new eligible transactions beginning on May 18, 2008. If an eligible transaction posts to your account (,y ymir statement Closing Date in August 2008 then this Promotional Offer will ap ly to eligible transactions postin to your account hrough your statement Closing gDate in February 2009 and this Promotional Offer will end on your statement Closing Date in February 2009. If an eligible transaction does not post to your account by your statement Closing Date in August 2008, then the Promotional Offer will end on your statement Closing Date in A t 2008. Check Cash Advances bearing Offer ID HHKH7MB and Direct Deposits which get this Promotional Offer will post to your account as Balance Transfers. During the time in which you may??make qualifying transactions under this Promotional Otter, they wilt be subject to the following Promotional Fees: Balance Transfers: 3.00% of each such q?uali ??gg transaction (Fee: Min. $10.00; Max. $99.00) (FiI WC CHARGE). This Promotional Offer may end at any time if there is a "promotion turn-off event.' A promotion turn-off event means: (1) that any Total Minimum Payment Due is not received by its Payment Due Date; or (2) that your total outstanding balance exceeds your credit limit on any statement Closing Date. If a?promotion turn-off event occurs then this Promotional OfFer will end as of the first da of that billing cycle. This means that this Promotional Rate will not be in effect in that billing cycle. Promotional Offer ID HBBHKH7MC: The Promotional Ratefor ERCEENTT AGE1RATTEOffer of is a 1.99 dp00545 n 2% DPR). This Promotional Offer applies to Purchases each at least X500.00 (each an "eligible transaction" for this Promotional offer). This Promotional Offer applies to new eligible transactions beginning on June 9, 2008. If an eligible transaction poste to your account by August 1, 2008 then this Promotional Offer W uagLpl?y to ell ibis transactiogons posting to your account this tiona all Offerr willoend oatyeoar Jsttaatement?Cloe and Date in January 2009. If an eligible transaction does adE post to your account by August 1 2008, then the Promotional Offer will end on August 1, X008. This Promotional Offer may end at an time if there is a promotion turn-off event. A promotion turn-off event means: (1) that any Total Minimum Pa nt Due is not received by its Payment Due Date; or (2) that our total outstanding balance exceeds your credit limit on any statem Closin Date. Tf a romotion turn-off event occurs then this motional Offer will end as of the first day of that billing cycle. This means that this Promotional Rate will not be in effect in that billing cycle. Promotional Offer ID H6BHKH7MD: The Promotional Rate for this Promotional Offer is a correspon ANNUAL PERCENTAGE RATE of 1."% (0.00545219 DPR). This Promotional Offer applies to Balance Transfers Direct this Promotiioonal Offer ID (ea h an "eligible tr nanssascti?on fog this Promotional Offer). This Promotional Offer applies to new eligible transactions beginning on June 13, 2008. If an eli?yle transaction posts to our account by ?rour statement Closing Date in August 2008 then this Promotional Offer will apply to eligible transactions posting to your account -through our statement Closing Date in 11&rch 2009 and this Prootional OtTer will end on your statement Closing Date in March 2009. If an eligible Eransaction does not post to your account by your statement Closing Date in August 2008, then the Promotional Offer will end on your statement Closing Date in Aug?uust 2008. Check Cash Advances bearing Offer ID Ff6AIuM7VD and Direct Deposits which get this Promotional Offer will post to your account as Balance variable rates is 8.25% and was determined on June 30, Transfers. 2008. During the time in which you may make qualif 'ng transactions under this Promotional Offer, they will be subject to the following Promotional Fees: Balance Transfers: 3.00% of each such qualifying transaction (Fee: Min. $10.00; Max. $99.00) (FFIINAANNCE CHARGE). This Promotional Offer may, end at an time if there is a "promotion turn-off event,' A promotion turn-off event means: (1) that any Total Minimum Payment Due is not received by its Payment Due Date; or (2) that your total outstanding balance exceeds your credit limit on any statement Closing Date. If a promotion tum-off even occurs then this Promotional Offer will end as of the first day of that billing cycle. This means that this Promotional Rate will not be in effect in that billing cycle. Promotional Offer ID H6BHKH7MF: The Promotional Rate for this Promotional Offer is a corre ponds ANNUAL PERCENTAGE RATE of 1.98% (0.00 4E 5452 DPR). This Promotional Offer applies to Balance Transfers Direct Deposit Cash Advances and Check Cash Advances bearing this Promotional Offer ID (each an "eligible transaction" for this Promotional Offer). This Promotional Offer applies to new eligible transactions beginning on July 13, 2008. If an eligible -transaction posts to our account by your statement Closing Date in September 2008 then this Promotional Otter anll apply to e?le transactions postingg to your account through your statement Closing Date in A ril 2009 and this Promotional Offer will end on your statement Closing Date in April 2009. If an eligible transaction does not post to your account b your statement Closing Date in September 2008 then the Promotional Offer will end on your statement dilosing Date in September 2008. Check Cash Advances bearing An increase or decrease in the index will cause a corresponding increase or decrease in your variable rates on the first day of your billing cycle that begins in the same month as the determination date. An increase in the index means that you will pay higher periodic rate finance charges and have a higher Total Minimum Payment Due. If The Nail Street Journal does not publish the U.S. Prime mate, or i changes definition of the U.S. Prime Rate, we may, at our sole discretion, substitute another index. CALCULATION OF PERIODIC RATE FINANCE CHARGES We calculate Periodic Rate Finance Charges by multipplying each Balance Subject to Finance Charge by its applicable DPR and that result by the number of days in the billing cycle. When Periodic Rate Finance Charges accrue on a Balance Transfer, Cash Advance or Purchase balance, those finance charges become part of that respective Balance Transfer, Cash Advance, or Purchase balance. BILLING CYCLE Your billin cycle ends each month on a Closing Date determinedy us. Each billing cycle begins on the day after the Closing Date of the previous billing cycle. Each monthly statement reflects a single billing cycle. WHEN PERIE ODIC RATE FINANCE CHARGES BEGIN TO ACCRU Each new Balance Transfer and Cash Advance begins to accrue Periodic Rate Finance Charges on its transaction date. Balance Transfer and Cash Advance balances remaiamg from previous billing cycles accrue Periodic Rate Finance Char from the first day of the billing cycle. The transaction date for Check Cash Advances and Balance 'Transfers made by check is the date the check is first deposited or cashed. The transaction date for a Returned Payment is the date that the corresponding payment posted to your account. Offer ID H6PBHKH7MF and Direct Deposits which get this Unless subect to a Grace Period, each new Purchase ?e?ns Promotional Offer will post to your account as alance to accrue periodic Rate Finance Charges on its traneaclion Transfers. date or the first day of the billing cycle, whichever date is later. Unless subject to a Grace Penod, Purchase balances During the time in which you may make remaining from previous billin cycle accrue Periodic Rate transactions under this Promotional Offer, they wit be Finance (;barges from the first lay of the billing cycle. subject to the following Promotional Fees: Balance Transfers: 3.0096 of each such qq?? transaction (Fee: Min. $10.00; Max. $99.00) (FINN C1 CHARGE). This Promotional Offer maX end at any time if there is a "promotion turn-off event. A promotion turn-off event means: (1) that any Total Minimum Payment Due is not received by its Payment Due Date; or (2) that your total outstanding balance exceeds your credit lmmif on any statement Closing Date. If a romotion turn-off event occurs then this Promotional Otter will end as of the first day of that billing cycle. This means that this Promotional Rate will not be in effect in that billing cycle. However, if a promotion turn-off event occurs during the billing cycle that includes August 13, 2008 then this Promotional Offer will end on the last day of that billing cycle. VARIABLE RATE INFORMATION We will use the following variable rate formula for variable Standard Rates, variable Default Rates and variable Promotional Rates. All variable rates are calculated by adding together an index and a margin. For each variable rate, the applicable margin is discloabove in the section titled, Annual Percentage Rates. This index is determined on the last business day of each month ("determination date") and is the highest U.S. Prime Rate as published in the "Money Rates" section of The Wall Street Journal at any time within the imme ialely preceding three-months, including the month in which the index was determined. The index used to calculate these When applicable, Periodic Rate Finance Charges accrue daily, and compound daily on new balances, and balances renaming from previous billing cycles. Periodic Rate Finance Charges will continue to accrue even though you have paid the full amount of any related balances because we include any accrued but unpaid finance charges in the calculation of each Balance Subject to Finance Charge. Your Payment Due Date will be at least 20 days from your statement Closing Date. GRACE PERIOD You do not have a Grace Period for Balance Transfers or Cash Advances. You will have a Grace Period on new Purchases, in a billing cycle in which you Pay in Full from the day after the Pay in Full date until the end off' that billing cycle. You will have a Grace Period for an entire billing .cycle on new Purchases and on Purchase balances remaining from previous billing cycles if you Pay in Full by the Payment Due Date in that billing cycle and if during the previous billing cycle you Paid in 1. BALANCES SUBJECT TO Average Balance Method (including new Balance Transfers and new Cash Advances): We calculate separate Balances Subject to Finance Charge for Balance Transfers, Cash Advances, and for each Promotional Offer balance consisting of Balance Transfers or Cash Advances by: (1) calculating a dally balance for each day in the current billing cycle; (2) calculating a daily balance for each day prior to the current billing cycle that had a "Pre-Cycle v (continued) balance" -a Pre-Cycle balance is a Balance Transfer or a the U.S. dollar amount of each such Cash Advance (Fee: Cash Advance with a transaction date prior to the current Min. $10.00), billing cycle but with a posting date within the current billing cue; (3) adding a1T the Bailp balances together; and If you obtain a Check Cash Advance, we will assess a (4) dividing the sum of the daily balances by the number of transaction fee (FINANCE CHARGE) equal to 3.00% of days in the current billing cycle. the U.S. dollar amount of each such Cash Advance (Fee: To calculate the daily balance for each day in the current Min. $10.00). billialng cycle, we take the be inning balance, add an amount If you obtain a Direct Deposit, we will assess a transaction equ to the applicable Daily Periodic Rate multipQe,d by fee (FINANCE CHARGE) equal to 3.00% of the U.S. dollar the revious day's daily balance, add new Balance amount of each such Cash Advance (Fee: Min. $10.00). Transfers, Cash Advances and Transaction Fees, and subtract applicable payments and credits. If any daily If you make a Foreign Transaction we will assess a balance is teas than zero we treat it as zero. transaction fee (FINANCE CHARGES equal to 3.00% of the U.S. dollar amount of each such Foreign Transaction. To calculate a daily balance for each day prior to the This is in addition to any other applicable transaction fees. current billing cycle that had a Pre-Cycle balance we take the beginning balance attributable solely to a ?Ste-Cycle If you obtain an Overdraft Protection Cash Advance, we will balance (which will be zero on the transaction date assess a transaction fee (FINANCE CHARGE) equal to associated with the first Pre-Cycle balance) add an amount 3.00% of the U.S. dollar amount of each such Cash Advance equal to the app livable Daily Periodic Raie multiplied by (Fee: Min. $10.00). the previous daiy'a daily balance and add only the applicable Pre-Cycle balances, and their related Transaction Fees. We exclude from this calculation all transactions If you make a Wire Transfer Purchase, we will assess a transaction fee (FINANCE CHARGE) equal td 5 00% of posted in previous billing cycles. . the U.S. dollar amount of each such Purchase (Fee: Min Average, Daily Balance Method (including new Purchases): We calculat t B l S . $10.00). e separa e a ances ubject to Finance Charge for Purchases and for each Promotional Offer balance consis of Purchases by: T calculating a ACCOUNT FEES: The following fees are assessed as Purchases in the Billing Cycle in which the fees accrue: ?i daily balance for each yin the current bill2) add all the daily balances towether, and (1% the sum of the daily balances b the numb d A Late Fee if the Total Minimum Payment Due shown on your ru(i)M statement is not received by us on or before y er ays in the current billing cycle. its Payment Due Date. On the Late Fee transaction date: if the total outstandin balance is $100.00 or less, the Late F ill b N To calculate the daily balance for each day in the current cycle, we take the & balance add an amount ?to the applicable D Periodic Rats multiplied by ' ee w e $ X,, if the total outstanding greater 100.00 but $250.OOor less, the bate Fee will be 29.00; the previous day s daily balance, add, unless subject to a Grace Period new Purchases, new Account Fees, and new Transaction Fe d bt t if the total outstanding balance it?e star than $250.00, the Late Fee will be $39.W. es an su rac apppplicable payments and credits. If any daily balance is leas-dies zero we treat it as zero. If in the current b' g cy a Cu yoPay in Full, then on the day after that Pay is F`i da we exclude from th A Returned Payment Fee of 39.00 if a payment on your account is returned for insufficient funds or for any other , e beginning balance new Purchases, new Account Reef, and new Transaction Fees which posted on or before the Pay in reason, even if it is paid upon subsequent presentment (if we elect to re-preeent the payment). Full date. We include the costs for credit card debt cancellation or credit insurance purchased through us in calcula ' the b Purchase balance for the first day of the boiling cycle after the billing cycle in which such costa are billed. MINIMUM FINANCE CHARGE If the total of the Periodic Rate Finance Charges for balances is less than 53.50, then a minimum FIN ANCE CHARGE of $1.50 will a assessed on the account in lieu of any Periodic Rate Finance Charge. A Returned Access Check Fee of $38.00 if we return an access check unpaid for any reason, even if the access check is paid upon subsequent presentment. A CopyFee of $5.00 for each copy of a monthly statement or stsales atements andonetsales tdraft will be provided for free. An Abandoned Pro rt3? Fee equal to any costs incurred by us for complying with state abandoned property laws, unless prohibits by applicable law. TRANSACTION FEE FINANCE CHARGES iff? he?cidng a We will assess the following Transaction Fees to your this account, this Account in the same balance category to which the funds to be tune transaction is posted: from this amtn"ut W AL'" L If you obtain an ATM Cash Advance, we will assess a transact transaction fee (FINANCE CHARGE) equal to 3.00% of or othei the U.S. dollar amount of each such Cash Advance (Fee: account Min. $10.00). Overdra,, to cove. If you obtain a Balance Transfer we will assess a transfers transaction fee (FINANCE CHARGI?) equal to 3.00% of through i-he U.S. dollar amount of each such Balance Transfer (Fee: Cash Ad _Min. $10.00). totaled i your the If you obtain a Bank Cash Advance, we will assess a checking transaction fee (FINANCE CHARGE) equal to 3.00% of u to yap the U.S. dollar amount of each such Cash Advance (Fee: the over Alin $10 00) into your America on your ch to be overdrawn p% on transfers rag account are processed after y ana are s. Each da unded- to 1 account in account has a t If you obtain a Cash Equivalent we will assess a c aussefoyour? the transaction fee (,FINANCE CHARM equal to 3.00% of protection trans is linked to will allow as next $loo (25 if you opened ashin on ar Idaho- $50 if pour with Military Bail) increment imit, regardless of who initiated For example, if your checkingg .W and a check or other debit r payment, which if paid would to be overdrawn, an overdraft will be made to your checking account and an Overdraft Protection Cash Advance of $200 will post to this account. The amount of available credit on this account must be sufficient to cover the total amount of overdraft transactions (received by Bank of America that day) rounded to the next $100 increment (but excluding any overdraft protection fee)- otherwise one or more of the overdraft transactions for that day will be rejected. However, if the available credit on this account is greater than the overdraft transaction amount, but the available credit is insufficient for the overdraft transaction amount to be rounded to the next $100 increment, then the amount of the overdraft transaction will be rounded to the highest whole dollar amount of your available credit. (And in such an event, the accrued finance charges may result in an Overiimit Fee.) We may permit or refuse to pera it an overdraft protection transfer that would cause you to exceed the credit7imit on this account; but if we permit it, you may be assessed an Overlimit Fee during the billing cycle in which the transfer occurs. This overdraft protection feature will automatically be cancelled if this account is closed by either you or us, or at any time upon your request. Your overdraft transactions remain subject to the terms of our checking account with Bank of America, any related enrollment agreement, and this Agreement. SIGN YOUR CARD You should sign your card before you use it. WE MAY MONITOR AND RECORD TELEPHONE CALLS You consent to and authorize Bank of America, any of its affiliates, or its marketing associates to monitor and/or record an of your telephone conversations with our representatives or the representatives of any of those companies. Where you have provided a cell phone number directly to us, or placed a cell phone call to us you consent and agree to accept collection calls to your cell hone from us. For au telephone or cell phone calls we place to you, you conseni and agree that those calls may be automatically dialed and/or use recorded messages. You authorize us to collect ini to conduct our business and d you expect, including informs information we receive from repo ting a?enetes and informs wih us ana other companies such information about you affiliates and others. You may some information sharing. For our Privacy Policy. GENCIES; COLLECTING AND ormation about you in order sliver the top quality service tion we receive about you bird parties such as cre g tion about your transactions You authorize us to share or your account with our have the right to opt out of more details, please refer to R you believe we have furnished inaccurate or incomplete information about you or your account to a credit rep agency, write to us at: FIA Card Services NA, IiortAgeacies, P.O. Box 17054, Wilmington, DE 19884-7 PPllease include your name, address, home phone number, and account number, and explain what you believe is inaccurate or incomplete. PURPOSES FOR USING YOUR ACCOUNT You may use your account for personal, family, or household purposes; You may not use your account for business or commercial urposes. You may not use a Balance Transfer, or Check Cpssh Advance, or any other Cash Advance, to make a payment on this or any other credit account with us or our e istee You may not use or permit your account to be used to make any illegal transactwn. You will only use your account for transactions that are legal where you conduct them. For example, Internet ling transactions may be illegal in your state. Display o a payment card logo by an online merchant does not mean that an Internet transaction is legal where you conduct it. We may, charge your account for such transactions. We will not be liable if you engage in an illegal transaction. We may deny authorization of any transactions identified as Internet gambling. PERSONS USING YOUR ACCOUNT If you permit any person to use your card, access checks, account number, or other credit device with the authorization to obtain credit on your account, you may be 'l liable for all transactions made by that person including transactions for which you may not have intended to be liable, even if the amount of those transactions causes your credit limit to be exceeded. Authorized users of this account may have the same access to information about the account and its users as the account holders. We may send account materials (cards, statements and notices) to any liable arty, and that person will be responsible for delivering hose materials to the other liable parties and authorized users. Notice to any of you will be considered notice to all of gi. You may allow authorized users on your account in the Following ways: (1) bq notifying t that you want someone added to your account as an authorized user- (2) by lending your card or account number to another; or (s3) by any other ways in which you would be legally considdered to have allowed another to use your account or to be y prevented from denying that you did so. You m:419- carefully before you allow anyone to become. an authorized user. yo tihe so, you a authorize the person to use your account t you can including but not limited transfers t ml:Ce a and alf y purchases, cast advances, balance owing others to use your account. Your account does not permit you to limit the nature or amount of authority you give to any authorized uger and you wiH not attempt to do so. An authorized users authority will continue until you both notify us that you are terminating the authority and you physically retrieve the card. If you cannot retrieve the card, you will remain liable for any transactions that we cannot prevent after you notify us. YOUR PROMISE TO PAY You promise to pay us the amounts of all credit you obtain, which includes all Purchases, Cash Advances, and Balance Transfers. You also promise to pay us all the amounts of finance charges, fees, and any other transactions we charge to your account. If a bank branch or office sponsors your account, you promise to pay it any unpaid account balance it pays us within 30 days. PAYMENTS ON YOUR ACCOUNT You must pay each month at least the Total Minimum Payment Dui shown on ur monthIX statement by its Payment Due Date. Your Payment Due Date ma month to month. Payments must conform o the requirements set out on that monthly statement; requirements ma vary without prior notice., You may pa the entire amouna you owe us at any time. ayments made in any billing cycle that are greater than the Total Minimum Pay?e?? Due will not i ffect?*our obligation to make the next Total Minimum Payment Due. If you overpa or if there is a credit balance on your account, we will hOT pay interest on such amounts. We will reset pa eats that are not drawn. in U.S. dollars and Mae drawn on a financial institution located outside of the United States. We reserve the right to reject any payment if your account has a credit balance as the. day we receive that payment. Generally, credits to your account, such as those generated by merchants or by person-to-person money transfers are not treated as payments and will not reduce your 't'otal Minimum Payment Due. ACH PAYMENTS We process most payment checks electronically. We use the information on your check to create an electronic funds transfer. Each time you send a checX you authorize a one-time el funds transfer. You a authorize us to process your check as a check or paper draft, as necessar Funds may be withdrawn from your account as soon as t same day we receive your payment. You will not receive ppoaur cancelled check because we are required to destroy it. We will retain an electronic copy. Far more uiformation or to sty the conversion of your checks into electronic funds transfers, call us at the phone number listed on the front of your month statement. You may also write to us at: P.O. Sax 15019, Wilmington, DE 19850-5019. TOTAL MINIMUM PAYMENT DUE You may pay your total outstanding balance at any time. continued) Each billing cycle, you must pay at least the Total Minimum. Payment Due Dats The Total Minimuym Payyment Duetis the sum of all past due amounts plus the Current Payment. The Current Payment for each billing cycle includes three amounts: (1) 1.00% of your balance (your New Balance Total except for any new Periodic Rate Finance Charges, and Late Fee), and 2) new Periodic Rate Finance Charges, and (3) new Late Fee. Generally, the lowest it will be is $15.00. We round the payment amount down to the nearest dollar. If a payment is credited to your account but is returned unpaid in a later billing cycle we will recalculate the Total Minimum Payment Due for the billing cycle in which the payment was originally credited. WHEN YOUR PAYMENT WILL BE CREDITED TO YOUR ACCOUNT' We credit payments as of the date received, if the payment is: (1) received by 5 p.m. Eastern time, (2) received at the address shown in the upper left-hand corner of the front of your monthly statement; (3) paid with a check drawn in U.S. dollars on a U.S. financial institution or a U.S. dollar money order, and (4) sent in the return envelope with onl the top portion of your statement accompanying it. Paym eats received after 5 p,m Eastern time on any day including the Payment DueDDate, but that otherwise meet the above requirements, will be credited as of the next day. Credit for any other payments may be delayed up to five days. HOW WE ALLOCATE YOUR PAYMENTS We will allocate your payments in the manner we determine. In moat instances, we will allocate your to balances (including transactions made ar your latest statement) with lower APRs before balances with higher APRs. This will result in balances with lower APRs (such as new balances with promotional APR offers) being paid before any other existing balances. PROMISE TO PAY APPLIES TO ALL PERSONS All persons who initially or subsequently request, accept, use ronnsi?ble forr any to al outsttaandenn¢?balance t0u and you and one or more persons are responsible e to pay any total outstanding balance we may refuse to release any of you from liabilt until iAl of the cards, access checks and other credit devices outstanding under the account ?ltsve been returned to us and you repay us the total outstanding balance owed to us at any tune under the terms of this Agreement. DEFAULT You will be in default of this Agreement if: (1) _you fail to make any required Total Minimum Payment Due by its Payment Due Date; (2) your total outstandin balance exceeds your credit limit; or (3) you fail to abide by any other term of this Agreement. Our failure to exercise any of our rights when you default does not mean that we are unable to exercise those rights upon later default. WHEN WE MAY REQUIRE IMMEDIATE REPAYMENT If you are in default, then in addition to our other remedies under this Agreement, we can require immediate ppayymment of your total outstanding balance and, unless proht?ited b applicable law and except as otherwise provided under the Arbitration and Litigation section of this Agreement, we can also require yon to pay the costs we incur to any collection proceeding, as well as reasonable attorneys' fees if we refer your account for collection to an attorney who is not our salaried employee. OTHER PAYMENT TERMS We can accept late payments, partial payments, or payments with any restrictive writing without losing any of our rights under this Alg cement. This means that no payment, including those marked with" aid in full" or with an other restrictive words, shall operate as an accord and satisfaction without the prior written approval of one of our senior officers. You may not use a postdated check to make a payment. If you do postdate a payment check, we may elect to honor it upon presentment or return it uneredited to the person that presented it, without in either case waiting For the date shown on the check. We are not liable to you for any lose or expense incurred by you arising out of the action we elect to take. PAYMENT HOLIDAYS AND REDUCED PAYMENT OFFERS We may allow you, from time to time, to omit a monthly payment or make a reduced" ?ppayment. We will notify you when these options are avail le. If you omit a paymed or make a reduced payment, finance charges applicable fees, and other regular transactions, if any, will accrue on your account balances in accordance with this Agreement. The reduced payment amount may be less than your finance charges. You must make the reduced paym nt on time to avoid a late fee. You must resume making your regular Total Minimum Payment Due each month following a payment holiday or reduced payment offer. WHAT WB MAY DO IF YOU ATTEMPT TO EXCEED YOUR CREDIT LIMIT The total outstanding balance on your account plus authorizations. at anyime must not be more than your credit limit. If you attempt a transaction which results in your total outstanding _ balance (plus authorizations) eaceedfng your credit limit, we ma .. (1) permit the transaction without raising your credit limit; (2) permit the transaction and treat the amount of the transaction that is more than the credit limit as immediately due; or (3) refuse to permit the transaction. If we refuse to permit the transaction, we may. advise the person who attempted the. transaction that it has been refused. If we refuse to permit a Check Cash Advance or Balance Transfer we ma do so by advising the person resenting the Check Cash Advance or Balance Transfer That credit has been refused that there are insufficient funds to pay the Check Cash advance or Balance Transfer, or in any other manner. If we have previously permitted you to exceed your credit limit, it does not mean that we will permit you to exceed your credit limit again. If we decide to permit you to exceed your credit limit which could trigger a promotion turn-off even this ti?g eemmay a?eo charge an Overlimit ee as provided in It. WE MAY AMEND THIS AGREEMENT We may amend this Agreement at any time. We may amend it by addin¢, deleting, or changing provisions of this ement. WWe may increase or decrease any or all of your Rs. We may increase any or, all of your APRs to rates which exceed the Default Rate. When we amend this ".rasa a u ajcutwam taw tans are in ettect at hat time. The amended Agreement (including any higher rate or other higher charges or fees) will apply. to the total outstanding balance, including the balance existing before the amendment became effective. If an amendment gives you the opportunity to reject the change, and if ou reject the change in the manner provided in such amendment, we may terminate your right to receive credit and may aak you to return all credit devices as a condition of your rejection. We may replace your card with another card at any time. WE MAY SUSPEND OR CLOSE YOUR ACCOUNT We ma suspend or close your account or otherwise terminate your right to use your account. We may do this at any time and for any reason. Your obligations under this Agreement all continue checks o have o herbcredi ittsdevices on the account when we request. YOU MAY CLOSE YOUR ACCOUNT You may close your account by notifying us in writing or by telephone, and destroying all cards, access checks or other credit devices on the account. Your obligations under this Agreement continue even after you have done this. TRANSACTIONS AFTER YOUR. ACCOUNT IS CLOSED When your account is closed, you must contact anyone authorized to charge transactions to your account, such as internet service providers, health clubs or insurance companies. These transactions may continue to be charged to your account until you change the billing. Also, if we believe you have authorized a transaction or are attempting to use your account after you have requested to close the account, we may allow the transaction to be charged to your account. REFUSAL TO HONOR YOUR ACCOUNT We are not liable for any refusal to honor your account. This can include a refusal to honor your card or account number or any check written on your account. We are not liable for any retention of your card by us, any other financial institution, or any provider of goods or services. HOW YOU MAY STOP PAYMENT ON AN ACCESS CHECK You may request a stop payment on an access check by providing us with the access check number, dollar amount and payee exactly as they appear on the access check. Oral and written stop payment re eats on an access check are effective for six months from qu the day that we place the stop payment. YOU MAY NOT POSTDATE AN ACCESS CHECK You ma not issue a postdated access check on your account. If you do postdate an access check, we may elect to honor it upon presentment or return it unpaid to the person that presented it to us for payment, without in either case waitin for the date shown on the access check. We are not liable o you for any loss or expense incurred by you arising out of the action we elect to take. TRANSACTIONS MADE IN FOREIGN CURRENCIES If you make a transaction in a foreign currency, the transaction will be converted by. Visa International or MasterCard International, depending on which card you use, into a U.S. dollar amount in accordance with the operating regulations or conversion procedures in effect at the time the transaction is regulations and procedures conversion rate to be used is rate or (2) a government- prior to the procem effeot on the prod effect on the trans: either (1) a wn mandated rate in be currency con may differ frc or posting date. This Agreement is made in Delaware and we extend credit to you from Delaware. This Agreement is governed by the laws of the State of Delaware without regard to its conflict 'v of laws principles) and by any applicable federal laws. THE PROVISIONS OF THIS AGREEMENT ARE SEVERABLE If any provision of this Agreement is found to be invalid, the remaining provisions will continue to be effective. OUR RIGHTS CONTINUE Our failure or delay in exercising any of our rights under this Agreement does not mean that we are unable to exercise those rights later. UNAUTHORIZED USE OF YOUR CARD Please notify us immediately of the loss, theft or possible unauthorized use of your account at 1.800.789.6fb1. ARBITRATION AND LITIGATION This Arbitration and Litigation provision applies to you unless you were given the opportunity to reject the Arbitration and Litigation provisions and you did so reject them in the manner and }imefrsme required. If you did reject effective) such a provision, you agreed that any litiggat?ion brought by you against us regarding this account or thia Agreement shall be brought in a court located in the State of Delaware. Any claim or dispute ("Claim") by either you or us against the other, or against the employees, agents or assigns of the other, arising fram or relating in any way to this Agreement or any prior Agreement or your account (whether under a statute, in contract, tort, or otherwise and whether for money damages, penalties or declaratory or equitable relief), shall, upon election by either you or us, be resolved by binding arbitration. The arbitrator shall resolve any Claims, including the applicabiei of this Arbitration and Litigation Section or the validity of the entire went or any prior lfree Agreement except for any Claim cha "en the validity of the Class.Retion aiver, which shall be eci ed by a court. y, those In addition, we will not choose to arbitrate an individual currency Claim that you bring against us in small claims court or an :market equivalent, court, if any. But if that Claim is transferred, one day removed or appealed to a different court, we then have the a rate m right to choose arbitration. rate 'in Arbitration shall take place before a single arbitrator and on an individual basis without resort to any form of class BENEFITS We may offer you certain benefits and services with your account. An benefits or services are not a part of this Agreement, but are subject to the terms and restrictions outlined in the benefits brochure and other official documents provided to you from time to time by or on behalf of Bank of America. While any benefits or services described in the previous sentence are not a part of this Agreement, any airn or dispute related to any such benefit or service shall be subject to the Arbitration and Li ' n section of this Agreement. We may a ust, add, or elete benefits and services at any time and wNhout notice to you. WE MAY SELL YOUR ACCOUNT We may at any time, and without notice to you, sell, assign or transfer your account, any sums due on your account, this Agreement, or our rights or obligations under your account or this Agreement` to any person or entity. The person or entity to whom we make any such sale, assignment or transfer shall be entitled to all of our rights an or obligations under this Agreement, to the extent sold, assigned or transferred. YOU MUST NOTIFY US WHEN YOU CHANGE YOUR ADDRESS We strive to keep accurate records for your benefit and ours. The post office and others may notify us of a change to your address. When you change your address, you must notify us promptly of your new address. WHAT LAW APPLIES action. Arbitration may be selected at any time unless a judgment psre udice by the delay einother andinng warbit ation The arbitration shall be conducted by the National Arbitration Forum ("NAP"), under the Code of Procedure in effect at the time the Claim is filed. Rules and forms of the National Arbitration Forum may be obtained and Claims may be filed at any National Arbitration Forum office, www.arb-forum.com, or P.O. Box 50191, Minneappo? ,W=esota 55406, telephone 1-800-474-2371. If the ND is unable or unwilling to act as arbitrator, we may substitute another nationally recognized, independent_ arbitration written request, we win advance any arbitration filing fee, administrative and hearing fees which ou are required to pay to pursue a Claim in arbitration. 'Me arbitrator will decide who will be ultimately responsible for paying those fees. rf you file a claim against us, in no event will you be required to reimburse us for any arbitration filing, administrative or hearing fees in an amount greater than what your court costs would have been if the Claim had been resolved in a state court with jurisdiction. An arbitration hearing at which you appear will take place within the federal judicial district that includes your billing address at the time the Claim is filed. This arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act, 9 U.S.C. $§ 1-16 ("FAA"). Judgment upon any arbitration award may be entered in any court having (continued) urisdiction. The arbitrator shall follow existing substantive ?aw to the extent consistent with the FAA and applicable statutes of limitations and shall honor any claims or privileggee recdgiuzed by law.. If any party requests, the arbitrator shall write an opinion containing the reasons for the award. No Claim submitted to arbitration is heard by a 'ury or may be brought as a class action or as a pr. ie attorney general. You do not have the right to act as a class representative or participate as a member of a class of claimants with respect to any Claim submitted to arbitration (Class Action Waiver). The parties to this Agreement acknowledge that the Class Action Waiver is material and essential to the arbitration of an disputes between the parties and is nonseverable from this agreement to arbitrate Claims. If the Class Action Waiver is limited, voided or found unenforceable, then the parties' agreement to arbitrate (except for this sentence) shall be null and void with respect to such proceeding, subject to the right to appeal the Ifinitation or invalidation of the Class Action Waiver. The Parties acknowledge and agree that under no circumstances will a class action be arbitrated. This Arbitration and Litigation Section applies to all Claims now in existence or that may arise in the future. This Arbitration and Litigation Section shall survive the termination of your account with us as well as any voluntary payment of the debt in full by you, any bankruptcy by you or sale of the debt by us. For the purposes of this Arbitration and Litigation Section, "we" and "us" means FIA Card Services, N , its parent, subsidiaries affiliates, licensees, predecessors successors, assigns, and any purchaser of your account, and all of their officers directors employeas, agents and assigns or any and all of ttnem. Additionally, "we" or "us" shall mean any third party providing benefits services, or products in connection with the account (including but not limited to credit bureaus merchants that accept any credit device issued under tine account, rewards or enrollment services, credit insurance companies, debt collectors and all of their ofRcerraa,, directors, empl as and agents) if and only if, such a third party is namedTy you as a co-dRiendant in any Claim you assert against no. YOUR. BILLING RIGHTS Keep This Notice for Future Use:This notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act. Noti Us in Case of Errors or Questions About Your Bill: you think your bill is wrong, or if you need more information about a transaction on your bill, write us on a sepparate sheet (or use a copy of the form provided on your bill) at Bank of America corporation, P.O. Box 15026, Wilmington, DE 19850. Write to us as soon as possible. Do not send the notice on or with your payment. We must hear from you no later than 60 days after we sent you the first bill on which the transaction or error appeared. You can telephone us, but doing so will not preserve your rights. In your letter, give us the following information: (1) your name and account number; (2) the dollar amount of the suspected error (3) the posting date of the transaction in question; and 4? a description of the error and an explanation, if you can, of why you believe there is an error. If you need more information, describe the item you are not sure about. If you have authorized us to pay your credit card bill automatically from your savings or checking account with us, you can stop the payment on any amount you think is wrong. To stop fhe payment your letter must reach us three business days before the automatic payment is scheduled to occur. Your Rights and Our Responsibilities After We Receive Your Written Notice: We must acknowledge your letter within 30 days, unless we have corrected the error by then. Within 90 days, we must either correct the error or explain why we believe the bill was correct. After we receive your letter, we cannot try to collect any amount you qquestion or report you as delinqquent. We can continue to bill you for the amount you question, includingg finance charges, and we can ap ly a unpaid ataaunt EstoiasbnUgated. it your credit limit. You do not have to pay any oed amount while we are investi'gating, but you are to pay the parts of your bill that are not in question. If we find that we made a mistake on your bill, you will not have to pay any finance charges related to any questioned amount. way did not make a mistake, you may have to pay finance charges, and you will have to make up any missed payments on the questioned amount. In either case, we will send you a statement of the amount you owe and the date that it is due. If you fail to pay the amount that we think you owe, we may report you as delinquent. However, if our explanation does not satisfy you and you write to us within twenty-five (25) days telling us that you still refuse to pay, we must tell anyone we sport you to that you have a question about your bill, and we must tell you the name of anyone we report you to. We must tell anyone we report you to that the matter has been settled between us when it finally is. If we do not follow these rules, we cannot collect the first $50 of the questioned amount, even if your bill was correct. Special Rule for Credit Card Purchases If you have a problem with the uality of the property or services that you purchased witgh a credit card, and you have tried In good faith to correct the problem with the merchant, you may have the right not to pay the remaining aawunt due on the roperty or services. There are two limitations on this ri (1) You must have made the purchase in your home state or, if not within your home state, within 100 miles of your current mailing address; and (2) The purchase price must have been more than $50. These limitations do not apply if we own or operate the merchant, or if we mailed you the advertisement for the property or services. 02007 Bank of America Corporation. All rights reserved. VERIFICATION EDNA D. CRUZ , hereby depose and state that: The language of the foregoing document is that of counsel and not necessarily my own; however, I have read the foregoing document and the factual information contained therein is true and correct to the best of my personal knowledge. I am the Authorized Representative and a duly authorized representative of the plaintiff; The factual allegations set forth in the foregoing pleading are true and correct to the best of my knowledge, information and belief, and they are that RONALD W HENSLEY owes the balance of $3,827.54 to CACH, LLC on previously submitted invoices, which balance is due and unpaid as if the date of the execution of this Verification. I am aware that if any of the foregoing is willfully false, I am subject to punishment. I understand that false statements made herein are subject to the penalties relating to unsworn falsification to authorities. By: V Dated: utC 0 - 2011 EDNA D. CRUZ Authorized Representative t r` THE ROTH #CJ O 3 ie;- Law Firm of Allan C. Smith, P.C. NO _ PH o Attorney I.D. #204756 t L Bucks County Office Center � � 1276 Veterans Highway, Suite E-1 PPM .MANIA Bristol, Pennsylvania 19007 Tel (215)428-0666/Fax (215)428-0740 Attorney for Plaintiff CACH, LLC IN THE COURT OF COMMON PLEAS 4340 S. MONACO STREET - 2ND FLOOR CUMBERLAND COUNTY,PENNSYLVANIA DENVER, CO 80237 CIVIL ACTION Plaintiff(s), vs. DOCKET NO.: 12-482 CIVIL TERM RONALD W HENSLEY Defendant. ORDER TO SATISFY OR SETTLE DISCONTINUE AND END TO THE PROTHONOTARY OF CUMBERLAND COUNTY: ❑ Kindly mark the Judgment in the above matter as Satisfied. This case is now closed. • Kindly mark the above case Settled,Discontinued and Ended WITHOUT prejudice and without costs against either party. OR ❑ Please mark the above matter: Date: October 25, 2013 l ALLAN C. S ITH, ESQ.