HomeMy WebLinkAbout04-5901
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IN THE COURT OF COMMON PLEAS OF CUMBERLAND
COUNTY, PENNSYLVANIA
MBNA AMERICA BANK, N.A.
655 PAPER MILL ROAD
MAIL STOP 1411
WILMINGTON DE 19884-1411
NO.
o '1-- 5-90 I
C;v.1
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Plaintiff
VS.
CIVIL ACTION - LAW
ANN E HAY
420 WILDWOOD RD
CARLISLE PA 17013-7730
Defendant(s)
NOTICE
You have been sued in Court. If you wish to defend against the claims set forth in
the following pages, you must take action within (20) days after this Complaint and
Notice are served, by entering a written appearance personally or by an attorney
and filing in writing with the Court your defenses or objections to the claims set
forth against you. You are warned that if you fail to do so, the case may proceed
without you and a judgment may be entered against you by the Court without further
notice for any money claimed or any other claim or relief requested by the Plaintiff.
You may lose money or property rights important to you.
YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER, OR
CANNOT AFFORD ONE, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW TO FIND OUT WHERE
YOU CAN GET HELP. THIS OFFICE CAN PROVIDE YOU WITH INFORMATION ABOUT HIRING A LAWYER.
IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH
INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A
REDUCED FEE OR NO FEE.
NOTIC1A
Le han demandado a used en la corte. Si used quarere defensas de esas demandas
expuestas en las paginas, siguientes, used tiene viente (20) dias de plazo al partir
de la fecha de lademanda y la notifiation. Used debe presentar una apariencia
'escrita 0 en persona 0 por abogado y archivar en la corte en forma escrita sus
defensas 0 sus objeciones a last demandas en corta de su persona. Sea avisado que
si used no se defienda, la corte tomara medidas y psedido entrar una orden contra
used sin previo aviso 0 notificacion y por cualquier queja 0 alivio que es pedido
en la peticion de demanda. Used puede perder dinero 0 sus propledades 0 otros
derechos importantes para used.
LLEVE ESTA DEMANDA A UN ABODOAGO 1MMED1ATAMENTE. SI NO TIENE ABOGADO 0 S1 NO TIENE
EL DINERO SUFFICIENTE DE PAGAR TAL SERV1C10 VAYA EN PERSONA 0 LLAME POR TELEFONO A
LA OFICINA CUYA D1RECC10N SE ENCUENTRA ESCRITA ABAJO PARA AVERIGUAR DONDE SE PUEDE
CONSEGUIR ASSITANCIA LEGAL.
Lawyer Referral Service
Cumberland County Bar Assn.
32 S. Bedford St.
Carlisle
800-990-9108
PA 17013
CVRNOT/PACCP
W&A FILE NO. 120490215
,jl:/,j41
IN THE COURT OF COMMON PLEAS OF CUMBERLAND
COUNTY, PENNSYLVANIA
MBNA AMERICA BANK, N.A.
655 PAPER MILL ROAD
MAIL STOP 1411
WILMINGTON DE 19884-1411
NO.
Plaintiff
VS.
CIVIL ACTION - LAW
ANN E HAY
420 WILDWOOD RD
CARLISLE PA 17013-7730
Defendant(s)
COMPLAINT
Now comes the Plaintiff, MBNA AMERICA BANK, N.A. , by and through its
attorneys, and the law firm of Wolpoff & Abramson, L.L.P., and files this Complaint
and in support avers as follows:
1. Plaintiff, MBNA AMERICA BANK, N.A.
655 PAPER MILL ROAD
MAIL STOP 1411
WILMINGTON DE 19884-1411
is a business entity doing business within the Commonwealth of Pennsylvania and the
other states of the United States.
2. Defendant, ANN E HAY
a last known address of
, is an adult individual with
420 WILDWOOD RD
CARLISLE PA 17013-7730
COUNTY OF CUMBERLAND
3. It is averred that Defendant(s) was/were issued an open end credit card
account. The Terms and Conditions governing this account is attached hereto,
incorporated herein and marked as Exhibit "A".
4. At all relevant times material hereto, Defendant(s) has/have used said
charge card for the purchase of products, goods and/or for obtaining services.
1DSOA1!P ACCP
W&A FILE NO. 120490215
39353
5.
showing
account
Plaintiff provided Defendant(s) with copies of the Statements of Account
all debits and credits for transactions on the aforementioned credit card
to which there was no bona fide objection by Defendant(s).
6. Pursuant to the Agreement concerning this account, the parties agreed
that this matter be referred to Arbitration in the event of any claim and/or dispute
if the account is referred for collection. See Exhibit "A" as previously identified
and incorporated herein.
7. This matter was referred to Arbitration for determination and disposition,
whereby an Arbitration Award was entered against the Defendant(s) and in favor of
the Plaintiff for the outstanding balance due. A true and correct copy of the
Arbitration Award is attached hereto, incorporated herein and marked as Exhibit "B".
8. As of the date of this Complaint, the remaining balance due, owing and
unpaid on Defendant's credit card account, as a result of charges made by said
Defendant(s) and/or any authorized users is the sum of $ 8087.08
9. Despite reasonable and repeated demands for payment, Defendant(s) has/have
failed, refused and continue(s) to refuse to pay all sums due and owing on the
aforementioned account balance, all to the damage and detriment of the Plaintiff.
10. The amount in controversy is within the jurisdictional amount requiring
compulsory arbitration.
WHEREFORE, Plaintiff, MBNA AMERICA BANK, N.A. , respectfully requests
this Honorable Court enter judgment in favor of Plaintiff and against Defendant(s),
ANN E HAY , in the amount of $ 8087.08 plus costs of this
action and such other relief as the Court deems proper and just.
Respectfully submitted,
Jj~~
Amy F. Doyle #87062
Daniel F. Wolfson #20617
Bruce H. Cherkis #18837
Philip C. Warholic #86341
David Schertz #81925
WOLPOFF & ABRAMSON, L.L.P.
Attorneys in the Practice of Debt Collection
267 East Market St., York, PA 17403
(717) 846-1252
Counsel for Plaintiff
1DSOA2/PACCP
W&A FILE NO. 120490215
39355
ATTORNEY VERIFICATION
I hereby state that I am the attorney for the Plaintiff, who is located
outside of this jurisdiction and in order to file the within document in an
expedient and timely manner, am authorized to take this verification on behalf of
said Plaintiff in this action and verify that the statements made in the foregoing
Complaint are true and correct to the best of my knowledge, information, and
belief, based upon information provided by the Plaintiff.
The undersigned understands that false statements herein are made subject to
the penalties of 18 Pa.C.S. Section 4904, relating to unsworn falsification
to authorities.
Date:
?J~ ~_
Amy F. Doyle 187062
Daniel F. Wolfson #20617
Bruce H. Cherkis #18837
Philip C. Warholic #86341
David Schertz #81925
WOLPOFF & ABRAMSON, L.L.P.
Attorneys in the Practice of Debt Collection
267 East Market St., York, PA 17403
(717) 846-1252
Counsel for Plaintiff
PAVERF/PACCP
W&A FILE NO. 120490215
39347
EXHIBIT "A"
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NEXT9
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Your COntrad Witft u.
Ypur Credit Card Aireement with us consists of these
Ad11tlonal Terms and Conditions and the document called
th~ Required Federal Disclosures or the Initial Dlsdosure.
Yo~'aeree to the terms and conditions of this Agreement.
Fotthe purpose of the Priwq Not/u. we will use the defjnltlon~
COI\Jained In the third paraeraph of the PriWl'll NolicI. For
the'remainder of the Agreement. we will use the definitions
deScribed under the section headine Words USId Oft- ill
~:^,"/IlIIIt. ,
PrlVClclI Notice
Your privacy is Important to lIS: At MBNA. we are
committed to providine you with the finest finandal
productS and services backed by consistently top-quallr
service. And while information about you is fundamentai
to our ability to do this. we fully recognize the importana
of keeping personal and account information secure:
To offer you the widest range of products and services
MBNA .may share information about you bc:lth within '
MBNA and outside of MBNA with other companies.
This allo'.vs us to offer you products and services that
may Interest you and best meet your needs. whether
they are available directly from,MBNA or throlJ&h our
relationships with other companies. We waht you ~o
, understand our information safeguards. what informatior
we collect. what information we share. and the beneftts
you receive when we share Information about you.
This notice describes the privacy practices of MBNA
Corporation and all MBNA affiliates. including MBNA
America Banl. NA. MBNA America (Delaware). NA.
Palladian Travel Services. Inc.; MBNA Hallmark
Information Services. Inc.. -MBNA Marketing Systems.
Inc.. and MBNA Insurance.Age.ney. Ine. (coll~vel)'~
"MBNA-). for finanaal products and services govemed
by the laws of the United States of America. This '
notice explains MBNA's information collection and
sharing practices and lets you choose whether or not
MBNA may share certain information about you. elthel
within MBNA or outc;lde of MElPIIA with other companies
Our Securlty Procedures: MBNA understands the
imponance of protec:tlni and securing Information
rr..l .~l~ I. \~."'f'Pi..~..\y II............~... I.,r"rrn..~i"n
about you is restricted to the people of- MBNA who
require It to provide products or services to you. We
maintain physical. electronic. and procedural safeguard:
that comply with federal standards' for the security
of Information.
When MBNA shares Information abollt you with
companies outside of MBNA. We require them tE)
. impose safeguards. use It only for a permitted purpose,
and to retum it to us or destroy it once that -purpose Is
served. We limit the amount of Information shared to
what is appropriate to offer a product or service em-
'dently. MBNA requires any company recelvlhi Infor-
mation from MBNA to slen a Confidentiality Agreemen
containing these requirements and obligatlne that
company to protect the Information as we would.
. ..~
e &. -.
.'
Information We CoDed: MBNA collects and uses
nolipublic personal Information about you to conduct
our business and to consistently deliver the top-quallty
Customer service you expect from us. Sources of this
information Include the followll\l:
. Information we receive from you on applications
and other forms or through your correspondence or
communication with us Includlnl through 'the mall.
by telephone. or over the Internet:
. Information we receive from third parties. such as
consumer reporting agencies. to verify statements
you've made to us. or regarding your employment.
credit. or other relationships: and
. Information about your transilctlons with MBNA and
with other companies outside of MBNA.
Information We Share Within MBNA: We may share
all of the information we collect about you with financial
service companies within MBNA to offer additional
products or services that may Inte~ you and best
meet your needs, We believe this is convenient for you
and may saVe you both time and mone,. To do so. we
share identificatlon Information (such as name and
address). transattlon and experience information (such
as purchases and payments). credit ellilbillty information
(such as credit reports and applications). and other
information. The decision to purchase any such plOd-
ucts or services is yours alone, You may tell us not to
share credit eligibility Information about you within
MBNA. but please understand this does not prohibit us
from offering you additional products and services or
from sharing transaction and experience.
identification. and other information Within MBNA.
Information We Share WIth Others: From time to
time. we may allow companies outside of MBNA to offer
you their produc:ts and services that may interest you.
These products and services may be offered by financial
service providers (such as banks. loan brokers. acx:ount
aggregators. insurance qents. insurance companies.
moltfaee bankers. and securities broker-dealers). by
nonfinandal companies (such as retailers. direct mar-
keters. communications companies. Internet service
providers. manufacturers. service companies. travel
agents. cruIse lines. I.dr renusl is''l:II\.1Cl. 1IU\'::b.. ..MI._.
publishers. and organizations endorsing MBNA financial
products or services). and others (such as nonprofit
organizations). Subject to applicable law. we may share
all the Information we collect With these CQmpanies out-
side of MBNA. unless you tell us net to. ,
Additionally. we may share all the Information we
collect with companies that perform marketinc or other
services on our behalf or to other financial institutions
with which we have joint marketi", agreements. We
are also permitted by law to share information about
you with other companies in certain drcumstances.
For Instance. we may share all of the information we
collect with companies assisting us in serviclnl your
loan or account. with companies that endorse our
'products and s'eN'ltes through affinity agreements.
with government entities In response to sub~nas or
2
regulatory. requlremeflts: alKl with consumer reponing
agencies. If you tell us not to share Information with
companies outside of MBNA-that wish to offer-you
their prQducts and services. as described above. please
understand that we will continue to share information
in these additional circumstances.
Important Inform.don About Your Choice: We're
dedicated to serving your needs. and to respecting your
choices related to privacy. You may tell us not to share
credit eligibility information within MBNA. and you may
tell us not to share information with companies outside
of MBNA.that wish to offer you their products and serv-
ices as described above. If you wish to opt out of such
information sharing. please call toll-free 1-866-751-1255.
We will ask you to verify your Identity and the specific
accounts to which the opt out applies, so please have
all your account. membership. or reference ,numbers
and your Social Security numbe~ or Taxpayer
Identification number for depoSit accounts available
when 'you call.
MBNA applies opt outs at t~ account level, not by
indiVidual customer. When any person listed with others
on an account opts out (for example. a co-appllcant. joint
account holder, or authorized user). we will list the entire
account as having opted out MBNA will continue to ,
adhere to Its disclosed privacy practices for an account
even If It becomes Inactive or Is closed.
An opt out from information sharing on an account
as descriPed above. either within MBNA andlor with
companies outside of MBNA. remains effective unless
revoked'ln writing. Federal regulations require us to
proVIde this notiCe on an annual basis. whether or not
an account has previouslY. opted out from either type
of Information sharine. Please remember when'you
~Ive our subsequent notices that an account previously
opted out from either or both types of infonnation sharlna
(and not revoked In writing) does not need to be opted
out Sialft.
This notice updates and replaces any previous
notices from MBNA about the pri.,acy, security. and
,...._'A_'." ~ i,rr_.......tlnn Fnr 1:l/irlltlnnAllnforrgjltlon
regarding MBNA's privacy practices concerning tne
Internet. and to view the most recent ~erslon of this
privacy ootlce, please go to www.mbna.com and click
on -Privacy Notice: You may,have other privacy pro-
tections under state laws. We may amend this privacy
notice at any time, and we will Inform you of ~ances
8S required by law. ,-
Words Used often In' Tfals Agreement,
.Agreement~ or .credlt Card Aareement. means these
Additional Terms and Conditions Ind the Required Federal
Disclosures lor the Initial Dlsclosu~) Ind Iny chanles we
make to those documents from time to time,
"You. and "yOur'" mean each and all of the Persons who are
granted. accept. or use an acxount we hold.. ,"You. and "your"
also mean any other person who has guaranteed payment of
this account. when used In the sections entitled W, Malf Mold..
a"" R<<ord T~ OIls and Mitra_a"" Uti!lllllon and when
used In each of the sectIonS reletine to payment of this ecx:ount
, -'-":
3
(Your PIOIIIiSt"fw Pay and ~W, AIaII YCllII' Pav"""Is. for example)
-We: .us: .our", and -MBNA America" mean MBNA
America Bank. NA
-Card. means all the credit cards we Issue to you and to .
any other person with authorization to use this ecx:ount
pursuant to this Agreement. .
-Access check" means an acxess check we provide to you t
make a Check Cash Advance on your account
If we use a capitalized term In this document but do not
define the term In this document. the term has the meanlna
given in the Required Federal Disclosures or the Initial
Disclosu~ or as used In your monthly statement.
We use section headlnls lsuch as Words Used 0Imt 1ft TIi
Ai"",,,nl) to organize this Aareement. The actual terms c
this Agreement are in the sentences that follow and not,
the headlnp. .
Sign Your Card
You should sien your card before you use it.
We May Monitor and Record Telepfaone Calls
You consent to and authorize MBNA America. any of Its dill,
ates. or Its marketlfll associates to monitor andlor record ar '
of your telephone conversatlof\S with our representatives or
the representatIveS of any of those companies. ,
Credit Reporting Agencies
You authorize MBNA America to collect Information about
you, Including credit reports from consumer ~portlng 8Ief\CIe
If you believe we have furnished Inaccurate or Incomplete
information ,bout you or your account to a credit reportI",
agency. write us .t: MBNA. Credit Reportlna Aeendes. 'P.O.
Box 17054. Wllmlnlton. DE 19884.7054. Please IncI_de you
name. address. home phone number, Ind account number.
and explain what you believe II Inaccurate or Incomplete.
How to Use Your Account
You may obtain credit In the form of Purchases and Cash
Advances by uslna your cards. access checks. accOunt num.
ber. or other credit devices. Please refer to your Required
Federll Olsdosu~ nr Inltle' [\1~1I'- tJ) d-t~lnlt wh,t
transactions constitute Purchases and Cash Advances and
how you may obtain them.
TN""''''''. -.tt? f." ('mRfn ('n,(,A-fw"",
The transaction date for Check Cash Advances and Batar
Transfers done by check Is the date you or the person to
whom the check Is made payable first deposits or cashes tt
check. The transaction date for a returned payment twhkh
will then be dasslfied'8I a Bank Cash Advance) II the date
that the correspondlOl payment posted to your ec:count.
purposes for Using Your Account
You may use your accOunt for personal. family. or housi!h
'Purposes. You may not use your account for buslnell or
commercial purposes, You may not use a Check Cash
Advance. or any other Cash Advance. to make a payment 0
this or any othet credit account with \II. You may not \lie 0:
pennlt your account to be used to make any llleaal tranMCtl
Persons Using Your Account
If you permit any person to use your caret access thee
account number. or other credit device with the authorilal
to obtain ~tt9n your aa:o'ul't. you may be liable for a
4&
~..,,:.a.' ^
ttan'nctions'made by that persOn. includlne transactions
for which you may not have intended to be liable. even If
the amount 01 those transactions causes your credit limit to
be exceeded. Authorized users 01 this account may have the
same accesS to Information about the account and Its users
as the account holders.
H~w You May Stop Payment on an
Access'Clietft
You may request a stop payment on an acctss check by
.. providln; us with the access check number. dollar amount. and
payee exactly as they appear on the access check. Oral and
written stop payment requests on an access check are effective
for six months lrom the day. that we place the stop payment.
You May Not postdtite an Access Cliec'
You may not Issue a postdated access chec:k on your '
account. II you do postdate an access'check. we may elect to
honor It upon presentment .or retum it unpaid to the person
who presented It to us for payment, without, in either case.
waltlne for the date shown on the access ched. We are not
liable to you for any loss or expense incurred by you arlslne
out of the action we elect ,to take. ,
Your Promise to Pa,
You promise to pay us the amounts of all credit you '
obtain. which Includes all Purchases and Cash Advances,
You also promise to pay us. all the amounts of finance
charaes. lees. and any other transactions we challe qalnst
your account. '
Payments on, Your Account
You must pay each month at least the Total Minimum
Payment Due shown on your monthly statement.by your
Payment Due Date, You may pay the entire amount you owe
us at any time, Payments made'1n any bl!line cycle that are
ereater than the Total Minimum P~meJlt Due:wlll not affect
your oblleatlon to make the next Total Minimum Payment
Due, If you overpay or II there Is a aedlt balance on your
account, we will not pay. Interest on such amounts, We will
reject payments that are not drawn In U.S. dollars and those
drawn on IInandallm.lIluti<m.. to....l~ cu\5lde the Unltl!Cl
States. Payment 01 your Total Minimum Payment Due may
not avoid the assessment of Overllr:nlt Fees. "
~,. (&111 rll,,,.c;,4 Will Lc; Oc;dll.c4
to Your Account
We credit payments as of the date received. if the payment
Is II) received by 2 p.m, I Eastern nme): (2) received at the
address shown In the upper left-hand comer of the front 01
your monthly statement: (3) paid with a check drawn In U.s.
dollars on a U.S, f1nandallnstltutlon or a U.s. dollar money
order: and I." sent In the return envelope with~nly the top
portion of your statement accompanylnc it. Payments
received after 2 p.m, on any day, Indudlne the Payment Due
Date. but that otherwise meet the above requirements. will be
credited as 01 the next clay, Credit for any other payments
may be delayed up to five days. '
How We AUocate Your Payments
We will allocate your payments In the manner we determine.
In most instances. we will allocate your payments to balances
Ilndudln. new transactionsl with lower APRs before balances
with hliher APRs. This will result In new balances with lower
APRs (such as those~th promotional APR offers) belne paid
,
.. ,o'.a.:., "'-
before any ot~r exlstlne beta_.
Promise to Pay Applies to All Person.
All persons who initially or subsequently request. accept.
guarantee. or use the account are Individually and topther
responsible for any total outstandln. balance. We may refuse
to release lrom liability any person who Is responSible to pIIy
any total outstandlni balance. until all of the cards. aa:ess
checks. and other credit devices outstandlnc under the
account have been retumed to us and any such person or
persons repays us the total outstandinc belance owed to us
at any time under the terms of this Agreement
Default
You win be In default of this Aireement If: II) you fall to
make any required Total Minimum Payment Due by Its Payment
Due Date: (2) your total outstanclinc balana: exceeds your aedlt
limit: or {3) you hlH to abide by any other tenn of this
Agreement. Solely for the purposes of detennlnlne ellilblllty
and premium payment' oblleatlons for the optional credit
insurana purchased throuih MBNA. you will be deemed In
delault or delinquent If you fan to make a payment within 90
days of your Payment Due Date. Our failure to exercise any c
our riehts when you default does not mean thet we are
unable to exercise those ri,hts upon iater default.
When We May Require Immediate Paymen:
If you are In default. we can require Immediate payment
of your total outstandlnl balance and, unless prohibited b}
applicable law and except as otherwise provided under the
ArlIilralio" ,"4 Uti"lion section of this Aereement. we can
also reqUire you to pay the costs we incur In any collection
p'roceedlnc. as well as reasonable attorneys' fees If we rete
your account for collection to an attorney who Is not our
salaried employee.
Otlier Payment Ternu
We can accept late payments. partial payments. or pay-
ments with any restrictive wrltlne without Ioslne any of our
riehts under this Aereement. This means that no payment.
Includinl those marked with -Paid In fun" or with any othel
Idlll~tl.,e words. shell operate aa eft aCCClfd al'ld catlrda-1k
without the prior written approval of one of our senior offtc
You may not use a postdated check to make a payment. If
lOu do oostdate a .P8,Iment check, we ma}' elect to honor I
upon presentrnellf'bflelullI I( unu...m..J\o UlIC .........., ...
presented It. without. In either case. waltlne lor the date
shown on the check. We are not liable to you for eny l01I or
expense Inamed by you artslnc out d the ac.tIcln we elec:t to 1
Payment Holida,.
We may allow you, from time to time. to omit I month'
payment. We will notify you when this option Is available
you omit a payment. finance charaes anti any applicable !
wllllccrue on your account In accorclance with th"
Alreement. You must resume maklnc your Total Mlnlrnu
Payment Due each month followlnc a payment holiday.
Transactions Made in Foreign Currenc
If you make a transaction In a foreJcn currency, the trIInSo
will be convened by Visa International or MasterCard '
International. dependlne on which caRt you use, Into a l
dollar amount In accordance with the operatlne reculatio
conversion procedures In effect at the t1me'that the tra.
is processed. Currently. those regulations and procedur
provide ttrar~ currency conversion rate to be used Is I
6
(I) a wholesclte~market'rate .oF'(2) a govemment-mandated
rate in effect one day prior to the processing date. increased
by one percent In each case. Visa or MasterCard retains this
one percent as compensation for performing the currency
conversion service. The currency conversion rate In effect on
the processinl date may differ from the rate in effect on the
transaction date or the postlne date. '
Billing Cycle
Your billinl cycle ends each month on a Closing Date
determined by us. Each blll,lnl cycle begins on the day after
.. the Closlnl Date of the preVIous billil\i cycle. Each statement
reRects a slnlle bllllne cycle.
Account Fees and Cftarges
Account Fees: The followina fees. which are set forth in your
Required Federal Disclosures or Initial Disdosure. are charpd
as Purchases In the billina cycle In which the fees accrue:
( I ) a Late Fee If the Total Minimum Payment Due shown on
your monthly statement Is not received by us on or before Its
Payment Due Date:
12) an Overllmlt Fee If your New Balance Total exceeds your
credit limit on the last day of a billina cycle. even If fees or
finance charges charled by us cause your New Baa-nee
Total to exceed your credit limit: an Overlimlt Fee I. '
charaed to your account as of the day In the blllllll cycle
that the total outstanding balance on your account exceeds
your credit limit:
(3) a Returned Payment Fee If a payment on your account Is
retumed for Insufficient funds or for any other reason. even If
it Is paid upon subsequent presentment:
14)' Returned C~sh Advance Check Fee If we retum.an access
check unpaid for any reason. even If the access check Is paid
upon subsequent presentment: '
15) a Copy Fee for each copy of a monthly statement or sales
draft. except that the six most recent monthly statements a{1d
six sales drafts will be provided for free: and
(6) an Annual Fee If your account Is open br If you maintain
an account balance. whether you have active charaina prlYi-
Iqes or not,
Abandonecl-p."pc.lf Charla: Unless prohlbltcc! trl
applicable law. we will charge your account. as a Purchase. for
any costs Incurred by us associated with complyll\i with ate
..h"ntinn..n_ruo~rtv laws.
Please review your Required Federal Disciosures or Inlt.8.
Disclosure lor additional fees and charaes that may apply to
your account,
Benefffl
We may offer you certain benefits and services with your
account. Unless expressly made a pan of this Aareement. .ny
such benefits or services are not a pan of this Aareement but
are subject to the terms and restrictions outlined In the benefits
brochure and other offldal documents provided to you from
time to time by or on behalf of MBNA Amerla. We !MY
adjust. add. or delete benefits and services at any time and
without notice to you.
Refusal to Honor Your Account
We are not liable for any refusal to honor your account.
11'115 can Include a refusal to honor your card or account number
or any check written on your account. We are not liable for ,
any retention of your ard by us. any other bank. or any
provider of loads or services. . '
. ......
7
. : 'So JIo ,.
We May Suspend or Close Your Account
We may suspend or dose your aexount or otherwise tennina'
your neht to use your account. We may do this at any time and
for any reason. Your oblilatlons under this Agreement Continue
even after we have done this. You must destroy all cards. 8CXleS
checks. and other crecllt devices on the aexount when we Jeque!
that you de lEI.
You May close Your Account
You may dose your account by notlfylne.us In writlnc or t
telephone and destroyllll all cards. access checks. and other
credit devices on the account. Your obligations under this
Aareement continue even after you have done this.
Transactions After Your Account Is Closed
When your account Is closed. you must contact anyone
authorlud to chafie transactions to your aa:ount, such as
Internet ~ providers. health dubs. or Insurance CDmpanle
These transactions may continue to be challed to your .
account until you chanie the blUlne. Also. If we belifte you
have authorized a transaction or Ire attemptlnc to use your
account after you have requested to dose the account. we
may allow the transaction to be charted to your account.
We May Amend Tlifs Agreernerat
We may amend this Aareement at any time. We may
amend It by addlna. deletlne. or chanelnC provisions of this
Aareement, When we amend this Agreement, we will cDmpl)
with the applicable notice requlrementi of federal and
Delaware law that are In effect at that time. If an amendmen
alves you the opponunltY to reject the chanee. and If you
reject the chanle'ln the manner provided In such amend-
ment, we may terminate your rlaht to receive credit and may
ask you to return all c~lt devices as a condition of your
refection. The amended Aareement (Inc1udlna Iny hlther-ral
or other hiiher charaes or fees) will apply to the total out-
standlna balance. Includlne the baa-nce exlstllll before tIM
amendment beame effective. We may replace your card wit
another ard at any time.
We May Sell Your Accourat
We may at any time. and wltho\lt.nQt\1a to you. ..n. 111111
or transfer your account. any sums due Oft your ICICOUnt. thl.
Aareement. or our r1lhts or obilillions under your account c
this Agreement to any person or entity. The person or entity
[0 Wtre\1I WIIC nlil~C ClII7 :'UUI "I'lli;, a;ll"I.""'~ln v, ",...A.I ...~
be entitled to all of our r1ihts and/or oblllltlons under this
Aareement to the extent sold. assl&ned or trlnsfened.
Your Credit Limit
Your credit limit Is dlsclQSecl to you when you receive your
card and. lenerally. on each monthly atement. We may
chanee your credit limit from time to time.
The amount shown on your monthly stat;ment .. C.h or
Credit Available does not take Into account Iny Purch....
Cash Advances. finance charaes. fees. Iny other tranuc:tlons.
or credits that post to your account after the Closlna Date of
that monthly statement, Such transactions could result In
your credit limit belnl exceeded and result In the assessmen
of Overllmlt Fees.
Wftat We Mall Do If You Attempt to
Exceed Your Credit Llrnlt
The total outstandlna balance on your aa:ount plus authoriza-
tions at any time mqSt, not be more"tban your credit limit. If YOl
I
~
'.)0. ....
atteinpt a trilrisactlon ,that raUlts In your total outstandl"l bel-
ance Iplus authorizations) exceedlne your credit limit. we may
( I ) permit the transaction without raisl"l your credit limit: (2)
permit the transaction and treat the amount of the transaction
, that Is more than the credit limit as immediately due; or (3)
refuse to permit the transaction.
If we refuse to permit the transadlon. we may advise the
pelSon who attempted the transadion that It has been refused.
'If we refuse to 'pennlt a Check l:ash AdVanCe or Balance
Transfer. we may do so by advising the person presentl"l the
Check Cash Advance or Balance Transfer that credit has been
refused. that there are insuffident funds to pay the Check Cash
Advance or Balance Transfer. or In any other manner.
If we have previously permitted you to exceed your credit
limit. It does not mean that we will permit you to exceed your
credit limit again. If we decide to permit you to exceed your
credit limit. we may charle an Overlimlt Fee as provided In
this Aereement.
Unautliorlud Use of Your Card
Please notify us Immediately 01 the loss. theft. or possible
unauthorized use of your account at 1-800-789-6701.
YO., Must Notify Us Wlien You Cliange
Your Addres.
. We strive to keep accurate records for your benefit and
ours. The post office and others may notify us of e chanp to
your address. When you chanp your address. you must notify
us promptly of your new address. . .
Wliat Law Applies
This Agreement' Is made in Delaware. and we extend credit
to you from Delaware, This Aereement Is lovemed by the
laws of the State of Delaware (without regard to Its conflict of
laws principles I and,by any applicable federal laws.
The Provisions of This Agreement Are
Severa61e
If any provision of this Agreement Is found to be invalid.
the remaining provisions will continue to be eRective.
Our Hfglits Lontlnue
OUr {allure or delay m aerdsing any of our lights under
this ~eement does not mean tb.t we are unable to exercise
tnost'ftlllUli IlIlCI.
Ar61tratlon and Litigation
This Arbitration and Lltleation provision applies to YOU.
unless you were given the opportunity to reject the Arbitration
and Utleatlon provisiOns and you did so reject them. In the
manner and tlmeframe required. If you did reject effectively
such a provision. you agreed that any IItlgatlQll broUfht by you
agelnst us regardlnl this account or this Aereement shall be
brolliht In a court located In the State of DelaWllre.
Ally claim or dispute ("Claim.) by either you or us 841ainst
the other. or against the employees. &lents. or assigns of the
other. arising from or relatl/)i In any way to this Aereement or
any prior Aereement or your ~ccount (whether under a
statute. In contract. tort. or otherwise and whether for money
damages. penalties. or declaratory or equitable relief). Indudlne
Clal!flS rqardlna the applicability of this Arbftratlon and '
Lltijatlon section or the valldlty of the entire Aereement or
any prior Agreement. shall be resolved by.blndlne arbitration.
The albltratlon ~~I,be conducted by the Natlon8l Arbitmtion
9
Forum rNAF"f;"under the c68e of Procedure In effect at the time
the Claim Is filed, Rules and forms ell the National Arbitration
Forom may be obtained and Claims may be filed at any National
Arbitration Forom office. www.aJb.torum.cnm. or P.O. Bat 50191.
Minneapolis. Minnesota 55405. telephone 1-800-474-2371.
If the NAF Is unable or unwllllne to act as'arbltRltOl: we m8Y
substitute another nationally recoenlzed. Independ~nt arbi.
tratlon. organization that uses a similar code of procedure.
At your written .request. we wl/J advanc:un): arbitration filfnc
fee. or administrative and heari", fees that you are required
to pay to pursue a Claim In arbltratiaft. The arbitrator will
decide who will be ultimately responsible for paylnl theM
fees. In no event will you be required to relmbulR us for any
arbitration mine. administrative. or heartne fees in an amount
greater than what your court costs would have been if the
Claim had been resolved In a state CDUI't with lurisdlction.
Any arbitration hearing at which you appear will take place
within the federalludldal dlstrlc:t that Includes your bllllftl
address at the time the Claim Is fllecl. this arbitration ......
ment Is made pursuant to a transaction Involvinc Interstate
commerce and shall be governed by the Federal Arbitration
Act. 9 U.s.C. It 1.16 ("FM.). ludiment upon any arbitration
aw~rd may be entered In any court havinajurisdlctiGft. The
arbitrator shall follow exlstll)l substantive law to the extent
c:otlsistent with the FAA ami' applicable statutes of limitations
and shall honor any,c1alms or privlleae recognized by J.w. If .
any party requests. the arbitrator shell write 8n opinion con.
tainlng the reasons for the award, .
No Claim submitted to arbltratlollls heard by a Jury, and
no Claim may be brought as a class action or u a private
attorney general. You do not heve the right to act u a class
representative or partldpate as a member of a cia.. of
claimants with respect to any Claim, this Arbitration and
Litigation section applies to all Claims now In existence or
that mey arise in the future.
This Arbitration and UtlCatlon section shall survive the
tennlnatlon of your account with us as well as any voluntary
payment of the debt In full by YOU..ny benkruptcy by you; or
sale of the debt by us.
For the purposes of this Arbitration and Utl,atlem'sectIon
-we" and "us" means MBNA America Bank. NA. Its parent. .
subsidiaries. affiliates. licensees. predecessors. SUc:c:eAOl'S.
..~isll.....1\} ~urdoaler of )our c.;:wunt. and all of their cRku
directors. employees. aaents. and assigns or any end aU CJf -.
them. Additionally. .we. or .us. shell lllean any thlld paIlJ
{?rovIdlnR t;N;,neflts services or.prcducts In connection with
the accoun\ llncluMnc Dut ~ornrllllea"touo:alt DUIO:II_. 111_,.
chants that accept any credit device Issued under the
ac:c:ount. rewards or enrollment services. credit Insurance
companies. debt collectors. and ell of their officers directors
employees and agents) If. and onty If. such a third p.rty Is .
named by you a. a codefendant In any Clllm you URIt
aaalnst us. ' ,
If any part of this Arbitration end Utlgatioa.~ion Is
found to be Invalid or unenforceable under any law or statute
consistent with the FAA. the remainder of this Arbitration and
Llti,ation section shall be enforceable without reprd to such
Invalidity or unenforc:eablllty. '
THE RESULT OF THIS ARBITRATION AGREEMENT IS
THAT. EXCEPT /'oS PROVIDED ABOVE. CLAIMS CANNOT BE
LmGATED IN COURT. INCLUDING SOME CLAIMS THAT
COULD HAVE BEEN TRIED BEFORE II IURY. AS CLASS
ACTIONS. OR 'AS PRIVATE A1TORNEY GENERAL ACTIONS.
. .....of
10
.
CREDIT iN'SURANeE BENEFITS,
LIMITATIONS, COSTS & EXCLUSIONS
CONSUMER PROTECTION DISCLOSURES
CREDIT INSURANCE IS: NOT A DEPOSIT: NOT FDIC-
INSURED; NOT INSURED BY ANY FEDERAL GOVERNMENT
AGENCY: AND NOT GUARANTEED BY THE BANIC.
PURCHASE-oF CREDIT'INSURANCE IS.NOT-A.CONDITION
OF OBTAINING CREDIT. IF COVERAGE IS DESIRED. rr
MAY BE PURCHASED ELSEWHERE.
tredlt Insurance pays your minimum monthly payment.
up to your balance on the date 01 loss (not to exceed 525.000.
except dlsablltty In MN). until you return to work" if you are
involuntarily unemployed. ~ disabled. or If you or your
spouse takes covered family leave, Credit Insurance also
pays your Insured outstandlJll balance up to the least of your
outstandlnc balance. your credit limit (not AL. n. AR. DE.
DC.IO.IL.IA. LA. MD. MN, MS. NY. NO. OH. OK. RI. SO. vr.
WA. WV " WY). or 525.000 If yeu cIIe.
EllalbllltY: One insured per account (Insured must be the
primary cardholder or a co-applicant, authori2.ecl users are not
eligible). under ace 66 (70 In n. NY &. VA; 71 In FL. GA. MI.
MO &. OK: 72 in NM), Your coverate ends at these same aaes
(except family leave In n. FL &. SO &. unemployment). When
enrolled. certificates will be mailed explalniJll your coveraee
&. effective 9te, In MN, unemployment coverage Is effective
61 days from your certificate effective c1ate. For unemployment
or family leave benefits. you must be gainfully employed
worldJll at least 30 hrslWk (not self-employed or an independent
contractor) for 90 consecutive days before the date of loss
(CO - before appli?tion date). (M - on the date of loss).
(TX - before coveraee effective date for unemployment).
Employees of professional corporations may be ellilble.
Cover.a.es &- Benefit-. Credit Insurance covers: your
death: involuntary unemployment due to job loss. general
strike. unionized labor dispute. or lockout; total disability due
, to sickness or injury If you are unable to perform the maten.1
; . &. substantial duties of your job lor Iny lob after 12 mos. In
; PA: 18 mos. In AL. n. AR. CA. DE. DC. G.... HI. 10. IL. lA. ICS.
, LA. MD. MN. M5. NV, NI. N1\ 0.... olC. RI. "D. TN vr. WA WV
WI "WY1: your or your spouse's unpaid leave of a~
from employment due to care d)'lOUl' newborn or newly adoJlted
child or an incapacltated immediate family member (must be
SIJOuac. UIIIU. al.~"""'It\.}\,. ...._.....'" AI J\t{.. .._....__, ",..-11I_
active military duty; jury duty (except In AKl: or residence In
a federally declared disaster area, Loss (not death) must
continue at least 30 days before benefits beeln. In NY. for
strikes. unionized labor disputes &. lockouts. you must be
unemployed for 7 consecutive weelcs &. qualify for state unem-
ployment benefits before benefits beeln. A dally benefit Is
paid for each day of loss over 30 clays for unemployment In
NY " PA. and disability In CA. CT. GA. NY. MI. PA. RI " sc.
You lI:1ay cancel this coverqe at any time. (f caJtceled within
the first 30 days of coverap. all premiums will be refunded.
Excluslo_ Ufe: suldde fn the first 6 months of coveraae
(not MO "MO), Involuntary Unemployment: retirement.
resignation. voluntary forfeiture of Income or job loss due to
willful or criminal misconduct. disability. strikes In IL. military
dlscharee In NY &. normal seasonal unemployment In TX.
Disability: normal prqnancy or childbirth (not CA. MA &. NVI
intentionally self-inflicted Injuries (not MO). or a ~Istlnc .
medical condition durlJll first 6 months of coveraee (not Nil.
Family leave benefits are not paid If you Ire ell,lbIe for or
recelvinc unemployment benefits or are dlsa~.
. ...... -
II
.."".JI. ~ "'-
TIlls Is orily-a brief description of coverage. Ind cove
vary by state. Please refer to your certificates lor I full rateS
explanation of cove.....
Com Der SIOO Der Month of Averaae Dalh &alar--
Costs apply to Ufe (LI. Disability (D). Unemployment (U) IF
Family Lave IF): AL '''.k: AK 7k: n 99.9c: AI. 99c: CA
89.9c: CO 50.66(: cr 42.8ge: DE 99.9(: DC 99.k: FL ate: GA
~.:Ic; HI 89.9Ic: ID 99.5C tL Uc. D 16.9c. U 54(. F 2Oc'l: IL
&1.97c: IN 96c: IA 97.Be IL 7.2e. D 16.6c~ ""54(. F 2Oc): I(S'
85."7c: KY 97...e: LA 99.93c: ME '3.05c: NO 79.74(: MA ",7(:
MI 85.7e: MN ] 1...7e: MS 92.5C: MO 6-l.Ie: NT 93.ge: ..
95.1e: NV 9U7c: NH 95c: NI97c: NM 5I.te: NY 52.S<: (L 1.1c.
o 26,k. U 16.k): NC 71.3c: NO 'M.91e: OH 99.k: OK 97,"7c:
OR lO,k: PA 31.1e: PR 99c; R/ 99,k: $C 7Ue:'SD 99.k: TN
92.5c: TX 3J.7c IL ".k. D /2.9c. U 16c}: UT 90.44(: VI' 34.92c
(L6.6Ic.O 12.24(. F 16C):VA MC (LUe. DS.te. U .te. F .
2OcI: WA 89.39c: WV 99,5C: WI 93.6c (L ',7(. D I.k. U 59.:. F
2Oc): WY 99.7c.
AvailabilItY: Involuntary Unemployment Is not available In
MA or vr. Family Leave Is not available In AI.. CT. MA. MD.
MN. NM. NY. PA. er TX.
~rwrltllU! ComoanleslPoRc:w: Involuntary
Unemployment: American SecuritylLOl(5III'). LOt HY(3I93).
AS LOI TX( 11199). LOIC-IP-1CS(2I96}. l.C'IC-IP-<:RS-ME(5II',
and LOIC-IP: Standard GuarantylSCi LOI (5115) INH only).
Life &. DlsablUty: Union Security UfefL-I-t, ~ hi AL. AZ.
AR. DE. DC. 10. IL. IA. ICS. LA. MD. MN. MS. NV. NO. OH. OK.
RI. SO. vr. WA. WV " WY: Standard Guaranty Life IT)( only)l
L-I-Z(8I92)(3,53RA). f1rst Fortis Ufe (NY Ufe only)INYLMOOI3.
American Security (NY Disability only)/WoS-A. FOItis
Insurance (ME o~ly)IU-X-A. Family Leave: American
SecurltylFLP (~7). FLP-FL02l971 In FL. Fl.P-NC (3198) In HC.
FLP-oK(<V971In OK. FLP-VA(2198) In VA. FL-lptAZ)(7J98) In
n. FL-IP(4J97) In IL" IN. FL-IP-KS (12197) In ICS. FL-IP-ME
l...w) In ME: FL-IP-WY(4J97) In WY: Standard Guaranty/FUI
(4197) In NH: Union Security UfeIFLP-vr(.u971In vr. Sollcltl"l
agents for Mississippi and F1or1d1i are Charles M. Gordon and
Pamela Curtis respectively.
The creclltor may receive compensation In connection with
this offer.
It Is a crime to provide false or mlsleadlnclnformatton to an
insurer lor the purpose of defraudlJll the Insurer or any other
person, Penalties Include Imprisonment and/or fines. In adaitIoIt.
an Insurer may deny Insurance benefits If false InfonMtIClft
,...,:AI. .11..... tl' '-' --- r......-.... ~.~- ....a.-...
-Less past due and over aedlt limit amounts. In MI. cover.
age pays 5.. of the balance on your date of dlsablllty up to
51250. In OR. cove....e pays the ,reeter of 1/36th of the bal-
ance or the current minimum payment due on your ct.te of
loss. In NY &. PA. coverqe pays the minimum payment due
on your date of loss. In TX. cove....e pays the areater of a'O!
your Insured outstandlnc balance on your date of unemploy-
ment or your minimum monthly payment. ..
-""e number of monthly beneflt payments will not exa:ed 9
for family Ieeve: 12 for unemployment In AI.. AK. CT. IL, MI. MN
MO. NM. NC. NY. PA. SC "TX: 12 for disability In AK. CO. CT.
FL. ICY. MA. MO, MT. HE. NH. HM. He. OR. sc. l1l''' VA.
NY. NI & TX Residents 0nlJ: To purchase COYefBleS separateh
write to Assurant Group. P. O. Box 503". Atlanta. CiA 30J02. .
Applications wll1 be sent to you.
. ..-"
12
39351
EXHIBIT "B"
III
NATIONAL
ARBITRATION
FORUM.
MBNA America Bank, N.A
c/o Wolpoff & Abramson, L.L.P.
Attorneys in the Practice of Debt Collection
702 King Farm Blvd, Two Irvington Centre
RockvilIe, MD 20850-5775
CLAlMANT(s),
AWARD
RE: MBNA America Bank, N.A. v Ann E Hay
File Number: FA040S000272444
Claimant File Nnmber: 4264296282008058
Ann E Hay
420 Wildwood Rd
CARLISLE, PA 170137730
RESPONDENT(s).
The undersigned Arbitrator in this case FINDS:
1, That no known conflict of interest exists.
2. That on or before 05/13/2004 the Parties entered into an agreement providing that this matt~. shall be resolved
through binding arbitration in accordance with the Forum Code of Procedure.
3. That the Claimant has filed a claim with the Forum and served it on the Respondent in accordance with Rule 6.
4. That the Respondent has filed a response with the Forum and served it on the Claimant.
5. That the matter has proceeded in accord with the applicable Forum Code of Procedure.
6. The Parties have had the opportunity to present all evidence and information to the Arbitrator.
7, That the Arbitrator has reviewed all evidence and information submitted in this case.
8. That the information and evidence submitted supports the issuance of an A ward as stated..
Therefore, the Arbitrator ISSUES:
An Award in favor of the Claimant, for a total amount of $8,087.08.
~~'fO-,~
Honorable Richard B. Wickersham
Arbitrator
ACKNOWLEDGEMENT AND Cf.RTIFICATE
OF SERVICE
This Award was duly entered and the Forum hereby
certifies that a: copy of this Award was sent by first
class mail postage prepaid to the parties at the above
referenced addresses on thi$ date.
Entered in the State of Pcmlsylvania
Date: 09/01/2004
~~\,~-~,Z \~--
Honorable Harold Kalina~ Ret.
Director of Arbitration
09/0112004 '
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SHERIFF'S RETURN - REGULAR
CASE NO: 2004-05901 P
COMMONWEALTH OF PENNSYLVANIA:
COUNTY OF CUMBERLAND
MBNA AMERICA BANK NA
VS
HAY ANN E
VALERIE WEARY
/ Sheriff or Deputy Sheriff of
Cumberland County/Pennsylvania, who being duly sworn according to law,
says, the within COMPLAINT & NOTICE
was served upon
HAY ANN E
the
DEFENDANT
/ at 1950:00 HOURS, on the 20th day of December / 2004
at 420 WILDWOOD ROAD
CARLISLE, PA 17013
by handing to
ELWOOD HAY, SPOUSE
a true and attested copy of COMPLAINT & NOTICE
together with
and at the same time directing His attention to the contents thereof,
Sheriff's Costs:
Docketing
Service
Affidavit
Surcharge
So Answers:
18.00
5,92
.00
10,00
.00
33.92
,"
/~
,f'~
R. Thomas Kline
12/21/2004
WOLPOFF & ABRAMSON
Sworn and Subscribed to before
By:
IlL. ~/
Deputy Sheriff
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me this ~ day of
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ffrothonotary J
171
IN THE COURT OF COMMON PLEAS OF CUMBERLAND
COUNTY, PENNSYLVANIA
MBNA AMERICA BANK, N,A.
655 PAPER MILL ROAD
MAIL STOP 1411
WILMINGTON DE 19884-1411
No. 045901
Plaintiff
vs.
ANN E HAY
420 WILDWOOD RD
CARKISE PA 17013
Defendant (s)
PRAECIPE TO SETTLE AND SATISFY
PLEASE MARK THE ABOVE-CAPTIONED ACTION AS SETTLED, SATISFIED AND DISCONTINUED,
I
Respectfully submitted,
By:
"" ~ "7062 I
Philip C. Warholic #86341 /
David R. Galloway #87326 /
Ronald M, Abramson #94266 /
Bruce H. Cherkis #18837
WOLPOFF & ABRAMSON, L.L,P. / Counsel for Plaintiff
Attorneys in the Practice of Debt Collection
4660 Trind1e Road, 3rd Floor, Camp Hill, PA 17011
(717) 303-6700
Daniel F. Wolfson
Andrew C. Spears
Tonilyn M. Chippie
Ronald S. Canter
1120617
1187737
1187852
1194000
cc:
PAPR4/PA176A
W&A FILE NO, 120490215
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