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13-2803
Supreme Court of Pennsylvania Court of Common Pleas For Prothonotary Use Only: Civil Cover Sheet Docket No: Cumberland County +3 _ o E303 �jvI ITj60 The information collected on this form is used solely for court administration purposes. This form does not supplement or replace the filing and service of pleadings or other papers as required by law or rules of court. Commencement of Action: M Complaint ❑ Writ of Summons ❑ Petition ❑ Transfer from Another Jurisdiction ❑ Declaration of Taking E Lead Plaintiff's Name: Lead Defendant's Name: STACEY HEILIG C DELL FINANCIAL SERVICES L.L.C. T Are money damages requested? © Yes ❑ No Dollar Amount Requested: ® within arbitration limits I (Check one) ❑ outside arbitration limits N Is this a Class Action Suit? ❑ Yes ® No Is this an MDJ Appeal? ❑ Yes ® No A Name of Plaintiff /Appellant's Attorney: Morris Scott /Syretta Martin ❑ Check here if you have no attorney (are a Self- Represented [Pro Se] Litigant) Nature of the Case Place an "X" to the left of the ONE case category that most accurately describes your PRIMARY CASE. If you are making more than one type of claim, check the one that you consider most important. TORT(do not include Mass Tort) CONTRACT(do not include Judgments) CIVIL APPEALS ❑ Intentional C3 Buyer Plaintiff Administrative Agencies ❑ Malicious Prosecution Debt Collection: Credit Card ❑ Board of Assessment ❑ Motor Vehicle ❑ Debt Collection: Other ❑ Board of Elections ❑ Nuisance ❑ Dept. of Transportation S ❑ Premises Liability ❑ Statutory Appeal: Other E ❑ Product Liability (does not include ❑ Employment Dispute: mass tort) C ❑ Slander /Libel /Defamation Discrimination T ❑ Other: ❑ Employment Dispute: Other ❑ Zoning Board ( ❑ Other: 0 N MASS TORT ❑ Other: ❑ Asbestos ❑ Tobacco B ❑ Toxic Tort - DES ❑ Toxic Tort - Implant REAL PROPERTY MISCELLANEOUS ❑ Toxic Waste ❑ Ejectment ❑ Common Law /Statutory Arbitration ❑ Other: ❑ Eminent Domain /Condemnation ❑ Declaratory Judgment ❑ Ground Rent ❑ Mandamus ❑ Landlord/Tenant Dispute ❑ Non - Domestic Relations ❑ Mortgage Foreclosure: Residential Restraining Order PROFESSIONAL LIABILITY ❑ Mortgage Foreclosure: Commercial ❑ Quo Warranto ❑ Dental ❑ Partion ❑ Replevin ❑ Legal ❑ Quiet Title ❑ Other: ❑ Medical ❑ Other: ❑ Other Professional: Updated 111120 2839889 PPTXSCPI Blatt, Hasenmiller, Leibsker & Moore, LLC Attorney for Plaintiff, r , Morris Scott Attorney I.D. #83587 DELL FINANCIAL SERVICES L.L.C., Syretta Martin Attorney I.D. #309370 w 1835 Market Street, Suite 501 Philadelphia, PA 19103 :rte' 800 - 850 -1079 cn r- -C Z c , + C-D C" DELL FINANCIAL SERVICES L.L.C. Cn c/o Blatt, Hasenmiller, Leibsker & Moore, LLC IN THE COURT OF COMMON PLOS 1835 Market Street, Suite 501 Philadelphia, PA 19103 CUMBERLAND COUNTY, PA Plaintiff, CIVIL ACTION VS. No. STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025 Defendant. NOTICE TO DEFEND You have been sued in court. If you wish to defend against the claims set forth in the following pages, you must take action within twenty (20) days after this complaint and notice are served, by entering a written appearance personally or by attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and a judgment may be entered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW. THIS OFFICE CAN PROVIDE YOU WITH INFORMATION ABOUT HIRING A LAWYER. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCED FEE OR NO FEE. LAWYER REFERRAL SERVICE 32 SOUTH BEDFORD STREET CARLISLE, PA 17013 p-0 ATN Of 8(08!0 t 2839889 PPTCPADI AVISO Le han demandado a usted en la corte. Si usted quiere defen derse de estas demandas expuestas en las paginas siguientes, usted tiene veinte dias de plazo al partir de la fecha de la demanda y la notification. Hase falta ascentar una comparencia escrita o en persona o con un aboga do y entregar a la corte en forma escrita sus defensas o sus objeciones a las demandas en contra de su persona. Sea avisa do que si usted no se de fiende la corte tomara medidas y puede continuar la demanda en contra suva sin previo aviso o notificacion. Ademas, la corte puede decidir a favor del demandante y requiere que usted cumpla con todas las provisiones de esta demanda. Usted puede perder dinero o sus propieda des u otros derechos importantes para usted. LLEVE ESTA DEMANDA A UN ABOGADO IMMEDIATAMENTE, SI NO TIENE ABOGADO O SI NO TIENE EL DINERO SUFICIENTE DE PAGAR TAL SERVICIO, VAYA EN PERSONA O LLAME POR TELEFONO A LA OFICINA CUYA DIRECCION SE ENCUENTRA ESCRITA ABAJO PARA AVERIGUAR DONDE SE PUEDE CONSEGUIR ASISTENCIA LEGAL. SERVICIO DE REFERENCIA LEGAL 32 SOUTH BEDFORD STREET CARLISLE, PA 17013 (717) 267 -2032 Blatt, Hasenmiller, Leibsker & Moore, LLC Attorney for Plaintiff, Morris Scott Attorney I.D. #83587 Syretta Martin Attorney I.D. #309370 1835 Market Street, Suite 501 Philadelphia, PA 19103 800 - 850 -1079 DELL FINANCIAL SERVICES L.L.C. c/o Blatt, Hasenmiller, Leibsker & Moore, LLC IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PA Plaintiff, CIVIL ACTION VS. No. STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025 Defendant(s). COMPLAINT Plaintiff DELL FINANCIAL SERVICES L.L.C., claims as follows: 1. The Defendant(s), STACEY HEILIG , is a resident of Cumberland County, Pennsylvania. 2. The Defendants) opened an account agreeing to make monthly payments as required by the terms of the account, for purchases charged to the account. 3. The Defendant(s) did make purchases and charged same to the account but failed to make the monthly payments called for on the account. There is a balance due and owing of $3286.70. 4. Plaintiff declared Defendant(s) to be in default and demands payment of the balance. 2839889 PPTCOCCI WHEREFORE, the Plaintiff DELL FINANCIAL SERVICES L.L.C., prays for judgment in its favor and against Defendant(s), STACEY HEILIG in the amount of $3286.70, plus costs. Respectfully submitted, z r'� e� One rneys Morris Scott Attorney I.D. #83587 Syretta Martin Attorney I.D. #309370 Blatt, Hasenmiller, Leibsker & Moore, LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 (800) 850 -1079 Dated: May 13, 2013 VERIFICATION I, the undersigned attorney for the Plaintiff, hereby verify that the statements made in the foregoing Complaint are true and correct to the best of my knowledge, information, and belief, based upon information provided by the Plaintiff, that the Plaintiff is presently located outside of this jurisdiction, and that in order to file the within document in an expedient and timely manner I am authorized to sign this verification on behalf of the Plaintiff. understand that false statements herein are made subject to the penalties of 18 Pa.C.S. Section 4904 relating to unsworn falsifications to authorities. PPTXVERI Blatt, Hasenmiller, Leibsker & Moore, LLC Attorney for Plaintiff, Morris Scott Attorney I.D. #83587 DELL FINANCIAL SERVICES L.L.C. Syretta Martin Attorney I.D. #309370 1835 Market Street, Suite 501 Philadelphia, PA 19103 800 - 850 -1079 DELL FINANCIAL SERVICES L.L.C. c/o Blatt, Hasenmiller, Leibsker & Moore, LLC IN THE COURT OF COMMON PLEAS 1835 Market Street, Suite 501 Philadelphia, PA 19103 CUMBERLAND COUNTY, PA Plaintiff, CIVIL ACTION vs. No. STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025 Defendant(s). AFFIDAVIT OF NON - MILITARY SERVICE COMMONWEALTH OF PENNSYLVANIA: County of Chester: I, Morris Scott / Syretta Martin, being duly sworn according to law, depose and say I am the attorney for Plaintiff and I am authorzied to make this affidavit on Plaintiff's behalf. I hereby certify that the Defendant is at least 18 years of age and not in the Military Service of the United States, nor any State or Territory thereof or its allies as defined in the Servicemembers' Civil Relief Act of 2004 and any amendments thereto. I also herby certify that the statements made in the foregoing Affidavit of Non - Military Service are true and correct to the best of my information, knowledge, and belief. I understand that false statements herein are made subject to the penalties of 18 Pa.C.S.A. Section 4904 relating to unsworn falsification to authorities. BLATT, HASENMILLER, LEIBSKER & MOORE, LLC Dated: May 13, 2013 By: �2_ rris Scott Sy rtin 2839889 PPTJCAMI (05/01/2013) 1 1111111 11111 1111111111 111111111111111111111111111111111111111111111111 IIII Exhibit " A " PPTXEXAI S Page 1 of 2 Dell Preferred vrrnunt Financial Services' Account Number 2 709 For the billin eriod endin December 21, 2012 acco tin f or erse side d ' c i mp ort a nt nt ort nt Offered by WebBank 9 p g account information and contact i nformation. Special Messages for STACEY HEILIG Your account is seriously past due. Please contact one of our account specialists today to work out a plan or learn if you qualify for a payment program at 1- 800 -283 -2210. We have told a credit bureau about a late payment, missed payment or other default on your account, This information may be reflected in your credit report. Summary of Account Activity Payment Information Previous Balance $3,180.53 New Balance $3,286.70 Payments $0.00 Minimum Payment Due* $706.00 Other Credits $0.00 payment Due Date January 16, 2013 Purchases $0.00 *Includes Past Due Amount of $607.00 Other Debits $0.00 Fees Charged $35.00 Late Payment Warning: If we do not receive your minimum payment by Interest Charged $71,17 the date listed above, you may have to pay a late fee of up to $35 and your APR may be increased to the Penalty APR which could be up to New Balance $3,286.70 29 Past Due Amount $607.00 Minimum Payment Warning: If you make only the minimum payment each $5,000.00 period, you will pay more in interest and it will take you longer to pay off Credit Limit your balance. Available Credit $0.00 For example: Statement Closing Date December 21, 2012 Days in Billing Cycle 30 If you make no You will pay off the And you will end up Contact Dell Financial Services Customer Service at additional charges balance shown on this paying an estimated using this card and 1- 800 - 283 -2210 or visit us online at www.dell com /dfs . each month you ay... statement in about... total of Please send billing inquiries to Billing Inquiry Department: Only the minimum 23 Years $11,709.67 Dell Preferred Account, P.O. Box 81585, Austin, TX 78708 -1585. payment $134.60 3Years $4,845.60 Please send correspondence other than billing inquiries to (Savings = $6,864.07) Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708 -1577. If you would like more information about credit counseling services, call 1 -800- 283 -2210 or go to Please mail payments to the address on your payment coupon. I http: //www. justice. gov /ust/eo /bapcpa /cede /cc_approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. o Transaction Detail Reference Number Trans Date Post Date Description of Transaction or Credit Amount _ Fees 12 -16 -12 12 -16 -12 LATE CHARGE ASSESSMENT 35.00 _ TOTAL FEES FOR THIS PERIOD $35.00 — f, p -- Interesf charged _ 1 _ 2 -21 -12 12 -21 -12 BILLED INTEREST CHARGES ON PURCHASE 71.17 TOTAL INTEREST FOR THIS PERIOD $71.17 2012 Totals Year -to -�$715.11 Total fees charged 2012 5.00 Total interest charged 2012 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Promotion Interest New Plan Balance Daily Annual Promotion Plan Deferred Minimum Plan Type Expiration Subject to Periodic Percentage Deferred Balance Interest Amount Due Date Interest Rate Rate Rate (APR) Charges Interest Charges Balance Per Plan REGULAR PLAN $3,187.53 0.07442% 27.24% (v) $71.17 $3,286.70 $0.00 $706.00 (v) =Variable Rate Please fill in the 'Amount Enclosed' and return the payment coupon with your check in the enclosed return envelope. Do not staple, paper clip, fnld nr taoe the contents. _ Want to pay now? Account #: 2 709 Visit www dell com /dfs to make your payment online. New Balance: $3,286.70 Go paperless! Visit www dell com /GOPaDerless to Minimum Payment Due: $706.00 learn more. Payment Due Date: January 16, 2013 Offered by WebBank Amount New Address or Phone Number? Enclosed: Please visrt us at � vw.dell— nucifs or check box and complete reverse side. Please make your check payable to: Dell Preferred manifest line -- Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' Irrl�lll"' I'' �I' Illlllllllllrll�rlll�lr111�111r1�1 'I�IIII'I��' written on the coupon e the check amount. STACEY HEILIG I" I�III"' I'' �I' Il 'I�I'I� 12 SHARON ROAD DELL PREFERRED ACCOUNT ENOLA PA 17025 PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM IL 60197 -6403 27091 Blatt, Hasenmiller, Leibsker & Moore, LLC Attorney for Plaintiff, . Morris Scott Attorney I.D. #83587 DELL FINANCIAL SERVICES L.L.C. ! Syretta Martin Attorney I.D. #309370 _ 1835 Market Street, Suite 501 rn .-r - -" Philadelphia, PA 19103 �.cf 215- 564- 1567��` a CD C - 7 DELL FINANCIAL SERVICES L.L.C.'« c/o Blatt, Hasenmiller, Leibsker & Moore, LLC IN THE COURT OF COMMON PLES 1835 Market Street, Suite 501 Philadelphia, PA 19103 CUMBERLAND COUNTY, PA Plaintiff, CIVIL ACTION VS. No. 13 — a8D3 a l STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025 Defendant(s). PRAECIPE TO ENTER APPEARANCE TO THE PROTHONOTARY: Kindly ENTER my appearance in the above - captioned matter on behalf of PLAINTIFF DELL FINANCIAL SERVICES L.L.C.. Papers may be served at the address set forth below: Blatt, Hasenmiller, Leibsker & Moore, LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 Telephone Number: 1- 215 - 564 -1567 BLATT, HASENMILLER, LEIBSKER & MOORE, LLC Dated: May 13, 2013 By: rri"s S`�c01 Attorney Syretta Martin Attorney 2839889 PPTXPEAI IIIIIIII IIII III IIIIII VIII VIII VIII VIII VIII 11111 IIII 11111 IN SHERIFF'S OFFICE OF CUMBERLAND COUNTY.,,. Ronny R Anderson FILED-OFFICE Sheriff tins,a1' rra��iir{.r1� OF 1 iE PROTHONOT ,i['':. Jody S Smith 2013 HAY 30 AM 11: 0 , Chief Deputy Richard W Stewart s; � ,- � CUP BERLAND COUNTY Solicitor PENNSYLVANIA Dell Financial Services LLC Case Number vs. 2013-2803 Stacey Heilig SHERIFF'S RETURN OF SERVICE 05/20/2013 07:31 PM- Deputy Ryan Burgett, being duly sworn according to law, served the requested Complaint& Notice by"personally"handing a true copy to a person representing themselves to be the Defendant, to wit: Stacey Heilig at 12 Sharon Road, East Pennsboro, Enola, PA 17025. RYAN BURGETT, D SHERIFF COST: $44.95 SO ANSWERS, May 24, 2013 RbNW R ANDERSON, SHERIFF (c)CountySuile Shoriff,Teleosoft,Inc. IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION-LAW V. NO: 13-2803 Civil Term PRAECIPE TO ENTER APPEARANCE STACEY HEILIG Defendant r:a cr —, Mr rr � - t- —r, Filed on Behalf of Defendant: "' Cn STACEY HEILIG ° -- C)r Counsel of Record: p Robert D. Klingensmith, Esquire PA I.D. #313960 HAROLD SHEPLEY &ASSOCIATES, LLC 209 West Patriot Street Somerset, PA 15501 (814)444-0500 (814)444-0600 (fax) rklin,gensm.ith @she lleylaw com IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION-LAW V. NO: 13-2803 Civil Term STACEY HEILIG Defendant , PRAECIPE TO ENTER APPEARANCE TO THE PROTHONOTARY: Kindly enter the appearance of ROBERT D. KLINGENSMITH, ESQUIRE and the law firm of HAROLD SHEPLEY &ASSOCIATES, LLC, on behalf of the Defendant, STACEY HEILIG, in the above captioned matter. Date Robert D. Klingensmith, Esquire Attorney for the Defendant Harold Shepley and Associates, LLC 209 West Patriot Street Somerset, PA 15501 (814) 444-0500 (814) 444-0600 (fax) rklingensmith@shel2leylaw.com IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION-LAW V. NO: 13-2803 Civil Term PRELIMINARY OBJECTIONS STACEY HEILIG , Defendant srn rn;= rri C:) -G EFiled on Behalf of Defendant: : STACEY HEILIG 'r r' = ir-r, =C qtr: �v Counsel of Record: �O =�? Robert D. Klingensmith, Esquire PA I.D. #313960 HAROLD SHEPLEY &ASSOCIATES, LLC 209 West Patriot Street Somerset, PA 15501 (814)444-0500 (814)444-0600 (fax) rlingensmith@shepleylaw com IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION-LAW V. NO: 13-2803 Civil Term STACEY HEILIG Defendant DEFENDANT'S PRELIMINARY OBJECTIONS PURSUANT TO PA.R.C.P. 1028 AND NOW, comes the Defendant, STACEY HEILIG, by and through her attorney, Robert D. Klingensmith, Esquire of Harold Shepley & Associates, LLC, and files the following Preliminary Objections to Plaintiff's Complaint: 1. Plaintiff filed a Complaint in Civil Action against Defendant demanding damages in the amount of$3,286.70. 2. Plaintiff's Complaint fails to conform to law or rule of court under Pa. R.C.P. 1028(a)(2) 3. Plaintiff's Complaint contains insufficient specificity in its pleading under Pa.R.C.P. 1028(a)(3). Count I Pa.R.C.P. 1028(a)(2) 4. Pa.R.C.P. 1024(c)requires that all pleadings setting forth allegations be verified by the pleading party. 5. In the instant case the verification attached to the complaint was signed by an Attorney at the law firm whose name is not ascertainable. 6. In general, an attorney verification will be insufficient unless the parties lack sufficient knowledge or information or are outside the jurisdiction of the court and the verification cannot be obtained in time allowed for filing. 7. The verification signed in this case states that the verification was signed by the Attorney acting for the party because they had permission to do so. 8. There has been no indication in the verification that the parties lack sufficient knowledge of the matter, in fact all of the information came from the party in this case. 9. Furthermore, although Plaintiff is outside the jurisdiction of this court, there is no indication that the party to this lawsuit could not sign the verification in time to file the pleading. In fact, Defendant was never contacted to extend the time needed to file the Complaint. If such time was needed,the Defendant would have been happy to extend such time to Plaintiff. 10. Therefore, Plaintiff's Complaint fails to conform to law or rule of court under Pa.R.C.P. 1028(a)(2). WHEREFORE,Defendant respectfully requests that the Court order Plaintiff to file an Amended Complaint or dismiss this action with prejudice. Count II Pa.R.C.P. 1028(a)(3) 11. Pa.R.C.P. 1019 (a)requires that the material facts on which a cause of action or defense is based shall be stated in a concise and summary form. 12..Pa. R.C.P. 1019(f) requires that averments of time, place and items of special damages shall be specifically stated. 13. Plaintiff in this matter claims that the Defendant opened and used a credit account issued by Plaintiff. 14. Plaintiff has only attached to their Complaint one statement on the alleged account. This statement is from January 2013 and does not appear to have a charge off included. 15. The statement attached to the Complaint is from February 2013 and shows a previous balance of over$3,000 dollars. 16. The Complaint has failed to plead the various transactions and purchases which resulted in the alleged debt due. 17. Pursuant to Pa.R.C.P. 1019(f) Plaintiff has failed to provide information of the time and places any items were allegedly bought on the credit card. 18. By failing to include documentation of what items were purchased, when those items were bought and the amount of each purchase, Defendant is unable to ascertain the validity of the amount owed on the account. 19. Plaintiff has also failed to provide documentation of any cash advances made by Plaintiff. 20. Plaintiff has failed to provide a concise summary of the payments made by the Defendant on the alleged account, including the date of last payment. 21. If the Plaintiff's Complaint is an Account Stated theory, Plaintiff has failed to provide documentation showing some semblance of a billing and payment history. 22. Furthermore, Plaintiff basis its claim on an alleged agreement. 23. Plaintiff has failed to specify whether the agreement is oral or written as required under Pa.R.C.P 1019(h) 24. Furthermore, if the contents of the pleading are based on a writing, which it appears Plaintiff is alleging that it does, then Plaintiff has failed to attach a copy of the original account agreement and all amendments to any such agreement, or provide a reason why the original agreement is and all amendments to said agreement are not accessible and set forth the substances of the writings (Pa.R.C.P. 1019(1). 25. This lack of a writing is not sufficient under Pa.R.C.P. 1019(1). 26. As a result,Plaintiff's Complaint contains insufficient specificity as required under Pa. R.C.P 1028(3). WHEREFORE,Defendant respectfully requests that the Court order Plaintiff to file an Amended Complaint or dismiss this action with prejudice. Respectfully submitted, Robert D. Klingensmith,Esquire PA I.D.#313960 Harold Shepley&Associates, LLC 209 West Patriot Street Somerset,PA 15501 Attorney for Defendant IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY,. PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION-LAW V. NO: 13-2803 Civil Term STACEY HEILIG Defendant CERTIFICATE OF SERVICE I served this Petition to Enter Appearance, Preliminary Objections and Brief in Support of Preliminary Objections by U.S. Mail,postage prepaid, at 1835 Market Street, Suite 501, Philadelphia, PA 19103 on Morris Scotts, Esquire, of Blatt, Hasenmiller, Leibsker&Moore, LLC, the Attorney for the Plaintiff,Dell Financial Services, LLC on June 7, 2013. I declare under penalty of perjury that this information is true. Date: June 7, 2013 Server's Signature Rachel Rhodes—Legal Assistant Printed Name and Title Harold Shepley&Associates, LLC 209 West Patriot St. Somerset, PA 15501 Server's Address IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION-LAW . V. NO. 13-2803 Civil Term STACEY HEILIG Defendant Order of Court On this day of , 2013,upon consideration of defendant(s)' preliminary objections, it is hereby ORDERED that plaintiff(s)' complaint is stricken. Plaintiff(s) is (are) granted days leave to file an amended complaint. If plaintiffs) file(s) an amended complaint on or before the day which does not substantially address the preliminary objections of defendant(s), this court, on motion of defendant(s),will dismiss the amended complaint with prejudice. If the plaintiff(s)fail(s)to file an amended complaint within days of the date of this order, upon praecipe of defendant(s),the Prothonotary, shall dismiss the case with prejudice. BY THE COURT J. IN THE COURT OF COMMON PLEAS OF:CUMBERLAND COUNTY, PENNSYLVANIA -0 S ♦ .. 'ff) DELL FINANCIAL SERVICES, LLC Plaintiff v. STACEY HEILIG Defendant CIVIL ACTION -LAW NO: 13-2803 Civil Term 7 PRAECIPE FOR LISTING CASE FOR ARGUMENT TO THE PROTHONOTARY OF CUMBERLAND COUNTY: Please list the within matter for the next Argument Court. 1. Matter to be Argued: Defendant's Preliminary Objections 2. Counsel who will argue the cases: Syretta Martin, Esquire Attorney for Plaintiff 1835. Market Street, Suite 501 Philadelphia, PA 19103 (215) 564-1567 Dated: 8-5-14 Robert Klingensmith Attorney for Defendant 209 West Patriot Street Somerset, PA 15501 (814) 444-0500 3. I will notify all parties in writing within two days that this case has been listed for argument. 4. Argument Court Date: September 26, 2014 BY: Robert Klingensmith, Esquire Attorney for Defendant INSTRUCTIONS: 1. Original and two copies of all briefs must be filed with the COURT ADMINISTRATOR (not the Prothonotary) before argument. 2. The moving party shall file and serve their brief 12 days prior to argument. 3. The responding party shall file their brief 5 days prior to argument. 4. If Argument is continued new briefs must be filed with the COURT ADMINISTATOR (not the Prothonotary) after the case is relisted. Ookx-'Pa!� C is")/L$ IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION -LAW v. NO: 13-2803 Civil Term STACEY HEILIG Defendant CERTIFICATE OF SERVICE I served this Praecipe for Listing Case for Argument by U.S. Mail, postage prepaid, at 1835 Market Street, Suite 501, Philadelphia, PA 19103 on Syretta Martin, Esquire, of Blatt, Hasenmiller, Leibsker & Moore, LLC, the Attorney for the Plaintiff, Dell Financial Services, LLC on August 5, 2014. I declare under penalty of perjury that this information is true. Date: August 5, 2014 Server's Signature Gretchen Giles — Legal Assistant Printed Name and Title Harold Shepley & Associates, LLC 209 West Patriot St. Somerset, PA 15501 Server's Address IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC " r Plaintiff CIVIL ACTION -LAW -0- r-ri (y) m rn v, NO: 13-2803 Civil Term c.n- • CJI • r- c-)..e"" STACEY HEILIG .• cr, Defendant .• 3> co CERTIFICATE OF SERVICE I served this Argument Notice by U.S. Mail, postage prepaid, at 1835 Market Street, Suite 501, Philadelphia, PA 19103 on Syretta Martin, Esquire, of Blatt, Hasenmiller, Leibsker & Moore, LLC, the Attorney for the Plaintiff, Dell Financial Services, LLC on September 11, 2014. I declare under penalty of perjury that this information is true. Date: September 11, 2014 ct-I6ain Server's Signature Gretchen Giles - Legal Assistant Printed Name and Title Harold Shepley & Associates, LLC 209 West Patriot St. Somerset, PA 15501 Server's Address Syretta Martin, Esq. PA Bar #309370 Frank Jarieflo, Esq. PA Bar #315643 Beth Arnold Howell, Esq. PABar #2O36O6 Kami G. K8Ulor, Esq. PA Bar #78590 Christopher Alan Titus, Esq. P/\Bar #31574G Blatt, Hasenmiller, Leibsker & Moore, LLC 1835Market Street, Suite 501 Phi|ode|phia, PA 19103 TELE: 215-564-1567 FAX: 215-564-3818 �/�� 1 'ficPRO -H0?-ft_ri,``�' SEP 22 PM 2: 2D CUMBERLAND COUNTY PENNSYLVANIA DELL FINANCIAL SERVICES L.LC. C/O Blatt, HaoenmU1e,, Leibsker & K1onns, LLC 1835 Market Street, Suite 501 Phi|ade\ph\a, PA 19103 VS. STAOEYHBLK2 12 SI-IARON ROAD ENOLA PA 17025 Plaintiff, Defendant. IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PA CIVIL ACTION No. 13-2803 CIVIL TERM PRAECIPE TO ENTER APPEARANCE TO THE PROTHONOTARY: Kindly ENTER my appearance in the matter on behalf of PLAINTIFF DELL FINANCIAL SERVICES L.L.C.. Papers may be served at the address set forth below: Dated: Blatt, Hasenmiller, Leibsker & MooreLLC 1G35Market Street, Suite 5O1 Phi|aUe/phi8, PA 19103 Telephone Number: 1-215-564-1567 PPT�PE�|0��01�2�9�S \���UUUU������|U� UNU�0NUNNUUUUN�N008N�NNN)NUUU|UN By: BLATT, HASENMILLER, & MOORE, LLC Syretta rtin, Esq. PA Bar #309 Frank J md|o.Esq. PABar #315G43 Beth Arnold HoweU, Esq. PA Bar #203606 Kami S. K4U|er, Esq. PA Bar #78590 Christopher Alan Titus, Esq. PABar #31574G B|att, HaeenmiUer, Leibsker & W1oore, LLC 1835 Market Street, Suite 501 PhUado/ph|o, PA 19103 TELE: 215-564-1567 FAX: 215'564'3818 Attorneys For Plaintiff DELL FINANCIAL SERVICES : IN THE COURT OF COMMON PLEAS OF LLC, : CUMBERLAND COUNTY, PENNSYLVANIA Plaintiff : CIVIL ACTION — LAW vs. : NO. 13-2803 CIVIL STACEY HEILIG, Defendant IN RE: PRELIMINARY OBJECTIONS OF THE DEFENDANT BEFORE HESS, P.J. AND PLACEY, J. ORDER AND NOW, this 24•' day of September, 2014, the preliminary objections of the defendant are SUSTAINED. Plaintiff is given sixty (60) days within which to file an amended complaint. /Syretta J. Martin, Esquire 1835 Market Street, Suite 501 Philadelphia, PA 19103 For the Plaintiff /Robert D. Klingensmith, Esquire 209 West Patriot Street Somerset, PA 15501 For the Defendant :rim BY THE COURT, Syretta Martin, Esq. PA Bar #309370 Frank Janello, Esq. PA Bar #315643 Beth Arnold Howell, Esq. PA Bar #203606 Kami S. Miller, Esq. PA Bar #78590 Christopher Alan Titus, Esq. PA Bar #315746 Blatt, Hasenmiller, Leibsker & Moore, LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 TELE: 215-564-1567 FAX: 215-564-3818 DELL FINANCIAL SERVICES L.L.C. c/o Blatt, Hasenmiller, Leibsker & Moore, LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 vs. STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025 Plaintiff, Defendant. IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PA CIVIL ACTION No. 13-2803 CIVIL TERM PRAECIPE TO ENTER APPEARANCE TO THE PROTHONOTARY: Kindly ENTER my appearance in the above -captioned matter on behalf of PLAINTIFF DELL FINANCIAL SERVICES L.L.C.. Papers may be served at the address set forth below: Blatt, Hasenmiller, Leibsker & Moore, LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 Telephone Number: 1-215-564-1567 Dated: 1 c4 PPTXPEAI (11/01/2014) 2839889 0111111111111111IIIIIIII111111011101110010111011101111111111II1111 By: BLATT, HASENMILLER, LEIBSKER & MOORE, LLC Syretta Martin, - q. PA Bar #309370 Frank Janello, Esq. PA Bar #315643 Beth Arnold Howell, Esq. PA Bar #203606 Kami S. Miller, Esq. PA Bar #78590 Christopher Alan Titus, Esq. PA Bar #315746 Blatt, Hasenmiller, Leibsker & Moore, LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 TELE: 215-564-1567 FAX: 215-564-3818 Attorneys For Plaintiff Blatt, Hasenmiller, Leibsker & Moore, LLC Attorney for Plaintiff, 1835 Market Street, Suite 501 DELL FINANCIAL SERVICES L.L.C. Philadelphia, PA 19103 800-850-1079 DELL FINANCIAL SERVICES L.L.C. c/o Blatt, Hasenmiller, Leibsker & Moore, LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 vs. STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025 Plaintiff, Defendant. IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PA CIVIL ACTION No. 13-2803 CIVIL TERM NOTICE TO DEFEND You have been sued in court. If you wish to defend against the claims set forth in the following pages; you must take action within twenty (20) days after this complaint and notice are served, by entering a written appearance personally or by attorney and filing in writing with the court your defenses or objections to the claims set forth against you. You are warned that if you fail to do so the case may proceed without you and a judgment may be entered against you by the court without further notice for any money claimed in the complaint or for any other claim or relief requested by the plaintiff. You may lose money or property or other rights important to you. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER, GO TO OR TELEPHONE THE OFFICE SET FORTH BELOW. THIS OFFICE CAN PROVIDE YOU WITH INFORMATION ABOUT HIRING A LAWYER. IF YOU CANNOT AFFORD TO HIRE A LAWYER, THIS OFFICE MAY BE ABLE TO PROVIDE YOU WITH INFORMATION ABOUT AGENCIES THAT MAY OFFER LEGAL SERVICES TO ELIGIBLE PERSONS AT A REDUCED FEE OR NO FEE. LAWYER REFERRAL SERVICE 32 SOUTH BEDFORD STREET CARLISLE, PA 17013 800-990-9108 2D83181139 PPTNPRAI (11/01/2014) 111111111111111111111111111111111111111111111111111111111111111111111111111 AVISO Lehandem8ndadoauoteden|aoorta. Si usted quiere defen derse deaahaadmmandasexpueatasenlas paQinaesi uientoa,uotadUenaveinUadiaedeplazoalpartirda|afechada|ademgnday|an[tUicaoion. Hase fo|ba8omentarunocomparencia escritooenpersona ocon un8bogadoyantvagaralacortoenforma escrita sus defensas o sus objeciones a las demandas en contra de su persona. Sea aviaadoqueniustodno oedefiendo|aoortetomaramadidoaypuedeuonUnuor|@demandeencontrasuvauinprovio8vianV notificacion. Adamas,|acortepuededeoidirgfavordo|demondanteyrequierequeustedoump|aoon todaolas pvovisioneadeaatademonda. Usted puede perder dinero o sus propieda des u otros derechos importantes para usted. LLEVEESTADEMANOAAUNABOGADD|K4[NED|ATAK8ENTE.S|NOT|ENE/\B[}GA0JOG| NDT|BNEEL0NERO@URQENTEDEPAG&RTALSERVC|C).VAYAENPERSONA O LLAK4EPDRTELEFDNOALADF|QNACUYAD/RECC/DNSEENCUENTR/\ESCR|TAABAJ{} PARA AVERIGUAR DONDE SE PUEDE CONSEGUIR ASISTENCIA LEGAL. SERVICIO DE REFERENCIA LEGAL 32 SOUTH BEDFORD STREET CARLISLE, PA 17013 BLATT, HASENMILLER, LEIBSKER & MOORE LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 800-850-1079 Attorney for Plaintiff DELL FINANCIAL SERVICES, LLC. VS. STACEY HEILIG Plaintiff, Defendant(s). IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PA CIVIL TERM NO. 13-2803 AMENDED COMPLAINT Plaintiff, by and through its attorneys, Blatt, Hasenmiller, Leibsker, and Moore, LLC, does aver as follows: 1 Plaintiff is DELL FINANCIAL SERVICES, LLC., which has retained the services of Blatt, Hasenmiller, Leibsker and Moore, LLC, located at 1835 Market Street, Suite 501, Philadelphia, PA 19103. 2. Defendant is STACEY HEILIG, an adult individual, whose last known principal address is 12 Sharon Road, Enola, PA 17025. COUNT I — BREACH OF WRITTEN CONTRACT 3 On or about, August 24, 2007, Defendant requested/applied for a credit card/account with Plaintiff for an account ending in #...2709. 4. On or about, September 6, 2007, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $422.94 on the subject credit card account for these purchases. 5. On or about, August 12, 2008, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $136.26 on the subject credit card account for these purchases. 6. On or about, August 25, 2008, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $565.53 on the subject credit card account for these purchases. 7. On or about, August 28, 2008, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $105.99 on the subject credit card account for these purchases. 8. On or about, December 17, 2008, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $52.99 on the subject credit card account for these purchases. 9. On or about, January 11, 2009, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $521.49 10. On or about, January 12, 2009, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $157.72 on the subject credit card account for these purchases. 11. On or about, January 26, 2010, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $49.00 on the subject credit card account for these purchases. 12. On or about, February 4, 2010, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $19.06 on the subject credit card account for these purchases. 13. On or about, February 22, 2010, Defendant requested/ordered and accepted merchandise from Plaintiff and incurred an amount owed of $19.06 on the subject credit card account for these purchases. 14. Attached hereto as Exhibit "A" are the Receipts for these purchases. 15. These writings which form the bases of the written part of any agreement between Plaintiff and Defendant regarding this credit account/debt. 16. There was a credit card agreement and amendments that governed this account. 17. Attached hereto as Exhibit "B" is a Dell Financial Services Notice of Amendment effective 12/1/06 for the subject credit card account. 16. This agreement was also oral and based upon the conduct of the parties. 17. A material part of this contract concerns Defendant's obligation to pay Plaintiff for any correct balance owed until that balance is paid in full or otherwise satisfied. 18 Defendant defaulted upon the agreement when he/she failed to make payments as agreed leaving an unpaid balance due on the account. 19. This default caused Plaintiff a monetary loss. 20. As a direct result of Defendant's failure to pay as agreed, Plaintiff is damaged in the amount of $3,286.70. WHEREFORE, Plaintiff requests that this Honorable Court render judgment in Plaintiffs favor in the amount of $3,286.70, plus court costs and interest from the date of Judgment. COUNT II — BREACH OF IMPLIED CONTRACT 21. Plaintiff incorporates all prior paragraphs as if fully stated herein 22. Defendant accepted and used this credit account and accrued a running balance due and owed to Plaintiff. 23. Defendant made purchases and accepted Dell merchandise and incurred all the costs on this credit account ending in 2709. 24. Plaintiff issued and sent Defendant detailed, monthly statements that contained all transactions on this account such as accruals, charges, payments and running account balance. Attached hereto to this Complaint as Exhibit "C" are copies of the billing statements issued by Plaintiff to Defendant each consecutive month from date account opened/first usage [September 2007] thru December 2012. 25. These statements contained contemporaneous and detailed information regarding balance due, minimum payments due, the due date of payments, payments, usage, credits, cash advances, fees charged, interest rate and interest charged, as wells as other general terms and conditions regarding the credit agreement between Plaintiff and Defendant. 26. These statements show the entire transactional history of the subject account. 27. Defendant used this credit account to make purchases and acquire goods and merchandise. 28. Defendant incurred a running balance due on the account from date of purchases forward. 29. Defendant made payments upon this account based upon the payment information contained in the billing statements. 30. Defendant's last payment was $79.00 on May 15, 2012. 31. At the time Defendant made his last payment on this account, there was an unpaid balance owed and due of $2,587.00. 32. All balance statements provided to Defendant contained information regarding the accrual of interest, the interest rate, costs and fees associated with running an unpaid account balance. 33. Defendant defaulted on the agreement with Plaintiff when he failed to make a payment leaving an unpaid balance due on this credit account. WHEREFORE, Plaintiff requests that this Honorable Court render judgment in Plaintiffs favor in the amount of $3,286.70, plus court costs and interest from the date of Judgment. COUNT III — ACCOUNT STATED 34. Plaintiff incorporates all prior paragraphs as if fully stated herein. 35. Defendant applied for and was issued a credit account with Plaintiff upon which he incurred charges for merchandise he purchased and accepted from Plaintiff. 36. Plaintiff furnished a running credit account to Defendant. 37. Defendant used that credit to make purchases. 38. Over the life of the account, Plaintiff sent Defendants current monthly statements of account, and Defendant made payments on the balance of this credit account for years. 39. Defendant made payments pursuant to the "minimum payment" listed on the billing statements provided to him by Plaintiff. 40. Defendant received monthly statements that indicated the current balance due at the time and how that balance had been determined. 41. The billing statements contained statements regarding the accrual of interest based upon the balance owed. 42. For years, Defendant received these billing statements and never disputed any of the items on these statements or the amounts asserted as owed. 43. Defendant manifested the acceptance of his obligation to pay and that the outstanding balance asserted was correct. 44. There was mutual agreement by the parties to the amount due and owed which was a result of the transactions that occurred on this account through the years. 45. Defendant accepted the balances listed on the monthly statements as correct and payable to Plaintiff by his course of conduct for years. 46. Based upon the above, Plaintiff is entitled to recover all amounts owed on this account based upon the attached statements and conduct of the parties. WHEREFORE, Plaintiff requests that this Honorable Court render judgment in Plaintiff's favor in the amount of $3,286.70 plus court costs and interest from the date of Judgment. COUNT IV — UNJUST ENRICHMENT 47. Plaintiff incorporates all prior paragraphs as if fully stated herein 48. Defendant has unjustly benefited from the use of said extension of credit. 49. Defendant used the line of credit to make purchases of Dell merchandise. 50. Defendant ordered, accepted and retained the items purchased and charged to this account. 51. Defendant used the account to the detriment of the Plaintiff. 52. Defendant is now in a better situation had he not had the said credit. 53. If Defendant is permitted to retain the value of these items without compensating Plaintiff for such, Defendant would be unjustly enriched. WHEREFORE, Plaintiff requests that this Honorable Court render judgment in Plaintiff's favor in the amount of $3,286.70, plus court costs and interest from the date of Judgment. COUNT V — QUANTUM MERUIT 54. Plaintiff incorporates all prior paragraphs as if fully stated herein. 55. Plaintiff conferred a benefit upon Defendant by extending credit to Defendant at Defendant's request. 56. At all times relevant to the above captioned matter, Defendant accepted, retained and appreciated the said benefit. 57. Acceptance and retention of the benefit, conferred by Plaintiff creates an inequity if Defendant retains the benefit without payment. WHEREFORE, Plaintiff requests that this Honorable Court render judgment in Plaintiff's favor in the amount of $3,286.70, plus court costs and interest from the date of Judgment. Respectfully Submitted, Kami S. Miller, Esquire [Id No. 78590] Attorney for Plaintiff VERIFICATION I am the agent and/or representative for the Plaintiff set forth in the foregoing matter. I affirm that the facts asserted in Plaintiffs Amended Complaint are true and correct to the best of my knowledge and belief. This verification is made subject to the penalties of 18 PA.C.s. Section 4904, relating to unsworn falsification to authorities. DATE: '61do PRINT NAME: Verticiti TITLE: F,XHIF3IT A FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 BROOKE PARIS (800) 915 - 3355 (800) 624 - 9897 (800) 624 - 9896 www.dell.com This is your RECEIPT Page 1 Of 2 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 85701596 Receipt Number: Purchase Order: Order Number: 810364698 Order Date: 08/24/07 1901R0100N Receipt Date: Payment Type: Shipped Via: Waybill Number: SHIP TO: STACEY HEILIG HEILIG STACEY 36 ALTOONA AVE ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. XC5RWDTW7 09/06/07 Dell Financial Services FEDEX HOME 575139998190758 If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 223-1326 Inspiron 531s,Athlon 64 X2 3800+ (2.OGHz, 512Kx2) 311-7300 1GB DDR2 SDRAM at 667MHz 310-8025 Dell USB Keyboard 310-7966 Dell Optical USB Mouse 320-5709 Dell 19in SE198WFP Flat Panel Analog and Digital 320-5983 NVIDIA GeForce 6150 LE Integrated Graphics GPU 341.4920 160GB SATA II Hard Drive (7200RPM) 341-5008 No Floppy Drive Requested 420-6533 Microsoft Windows Vista Home Basic Edition, English 420-5769 Internet Search and Portal 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access 4206577 Power DVD 7.0 420-6436 Vista, PC -Restore, Dim/Insp 420-6995 DELL SUPPORT 3.4,DIM/INSP 313-5596 Dell Resource DVD with Application Backup 420-5924 Icon Consolidation Application 420-7244 Dell Support Center 1.0 310-1966 Mouse included in Dell Wireless or Bluetooth Package 430-0412 Integrated NIC card 313-4594 56K PCI Data Fax Modem 412-0914 Adobe Acrobat Reader 7.0 313-5355 48X CDRW/DVD Combination Drive 420-6464 Roxio Creator Basic 313-2758 Integrated Audio FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE UP TO $10 PER ITEM WILL BE ADDED TO INVOICES FOR ALL ORDERS CONTAINING DISPLAYS GREATER THAN 4 INCHES. DELL MARKETING LP COLLECTS APPLICABLE TAX IN ALL STATES. BUYER IS RESPONSIBLEFOR REMITTING ADDITIONAL TAX TO TAX AUTHORITIES. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA 399.00 399.00 Ship. &lor Handling $ 0.00 Subtotal $ 399.00 Taxable $ 399.00 Tax $ 23.94 ENVIRO FEE $ 0.00 Receipt Total $ 422.94 131(3111. FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 BROOKE PARIS (800) 915 - 3355 (800) 624 - 9897 (800) 624 - 9896 www.dell.com This is your RECEIPT Page 2 Of 2 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 85701596 Purchase Order: Order Number: 810364698 Order Date: 08/24/07 1901R0100N Receipt Number: Receipt Date: Payment Type: Shipped Via: Waybill Number: SHIP TO: STACEY HEILIG HEILIG STACEY 36 ALTOONA AVE ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. XC5RWDTW7 09/06/07 Dell Financial Services FEDEX HOME 575139998190758 If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 313-2198 No Speaker Requested 412-0940 Security 30 -day trial 412-0934 Earthlink 412-0933 AOL for Broadband 412-1397 No Productivity Software requested 950-3337 '1 Year Limited Warranty 987-6238 *No Warranty, Year 2 and 3 960-3249 *Banctec Service Agreement 983-3680 *Warranty Support,lnitial Year 987-3197 *Dell Hardware Warranty PlusOns ite Service, Initial Year 983-1740 *Type 3- Third Party At Home Service, 24x7 Technical Support, Initial Year 466-7677 Thank you for choosing Dell 310-8625 You have chosen a Windows Vista Basic System 464-9572 No Preinstalled Software 420-7091 DataSafe Online Dim/lns/XPS 420-7092 DataSafe Online Dim/Ins/XPS 1YR-FREE 987-4817 *Insp Datasafe 3GB,1YR(Incl in price),DHS 988-0099 *To activate your online backup account, go to Start, Programs , DataSafe Online -DISCOUNT/COUPON APPLIED EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA FID Number: 74-2616805 Sales Rep: CCHD MA JESUS ACOSTA For Sales: (800) 915 - 3355 Sales Fax: (00) - Customer Service: (800) 624 - 9897 Technical Support: (800) 624 - 9896 Dell Online: www.dell.com This is your RECEIPT Page 1 Of 1 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 85701596 Receipt Number: Purchase Order: Order Number: 417412651 Order Date: 08/12/08 1901 R 01 00 N XCT2469K6 Receipt Date: 08/12/08 Payment Type: Dell Financial Services Shipped Via: STANDARD GROUND Waybill Number: SHIP TO: STACEY HEILIG HEILIG STACEY 36 ALTOONA AVE ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 1 1 983-2136 'Type 15 Contract - Next Business Day Parts and Labor On -Site Service Plus Nights and Weekends 983-8316 *Warranty Support Service System Service Tags 6G6NJD1 , 6G6NJD1 FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE UP TO $10 PER ITEM WILL BE ADDED TO INVOICES FOR ALL ORDERS CONTAINING DISPLAYS GREATER THAN 4 INCHES. DELL MARKETING LP COLLECTS APPLICABLE TAX IN ALL STATES. BUYER IS RESPONSIBLEFOR REMITTING ADDITIONAL TAX TO TAX AUTHORITIES. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA EA 121.00 8.00 121.00 8.00 Ship. 8/or Handling $ 0.00 Subtotal $ 129.00 Taxable $ 121.00 Tax $ 7.26 ENVIRO FEE $ 0.00 Receipt Total $ 136.26 FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 MARIA C CASTREJON (800) 695 - 8133 (877) 204 - 8109 (800) 695 - 8133 (800) 695 - 8133 www.dell.com This is your RECEIPT Page 1 Of 2 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 95187671 Receipt Number: Purchase Order: Order Number: 416017964 Order Date: 08/11/08 24 01 R 01 00 N Receipt Date: Payment Type: Shipped Via: Waybill Number: SHIP TO: STACEY HEILIG HEILIG STACEY 36 ALTOONA AVE ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. XCTDNT7N6 08/25/08 Dell Financial Services DHL EXPRESS GROUND 27996857280 If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 1 1 223-8935 lnspiron 1525, Intel Celeron 550 (2.0GHz, 533Mhz, 1M L2 Cache) 313-5780 Sunshine Yellow Color with Microsatin Finish 311-7805 1GB, DDR2, 667MHz 2 Dimm 320-6047 15.4 inch Wide Screen WXGA LCD TrueLife for Inspiron 1525 320-6059 Intel Graphics Media Accelerator X3100 341-5615 80G 5400RPM SATA Hard Drive 420-5769 Internet Search and Portal 420-6436 Vista, PC -Restore, Dim/Insp 420-9107 Microsoft Windows Vista SP1 Home Basic Edition, English 420-7580 DELL RESOURCE DVD,BACK-UP INSP 1525 420-7622 DELL SUPPORT CENTER 2.0 420-7905 Media Direct 3.5 463-2282 Dell Owners Manual installed on your system,click on icon after system setup to access 420-9100 Dell Dock Consumer 420-9128 Best Of Web Consumer 420-9106 eBay Web Access lcon 430-2651 Integrated 10/100 Network Card 313-5793 Integrated 56K Modem 420-7468 ADOBE ACROBAT READER 8.1 DIM/INSP 313-5790 24X COMBO CD-RW/DVD 420-8183 Roxio Creator DE 10 313-4783 Integrated High Definition Audio 2.0 430-2652 Dell Wireless 1395 802.11g Mini Card,for Insp 1525 FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE OF UP TO $10 PER ITEM WILL BE ADDED TO INVOIC ES FOR ALL ORDERS CONTAINING A DISPLAY GREATER THAN 4INCHES. PLEASE KEEP ORIGINAL BOX FOR ALL RETUR NS. COMPREHENSIVE ONLINE CUSTOMER CARE INFORMATION AND ASSISTANCE ISA CLICK AWAY AT WVWV.DELL.COM/PU BLIC-ECARE TO ANSWER A VARIETY OF QUESTIONS REGARDING YOUR DELL ORDER. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA 513.52 513.52 Ship. &/or Handling $ 19.99 Subtotal $ 533.51 Taxable $ 533.51 Tax $ 32.02 ENVIRO FEE $ 0.00 Receipt Total $ 565.53 FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 MARIA C CASTREJON (800) 695 - 8133 (877) 204 - 8109 (800) 695 -8133 (800) 695 - 8133 www.dell.com This is your RECEIPT Page 2 Of 2 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 95187671 Purchase Order: Order Number: 416017964 Order Date: 08/11/08 24 01 R 01 00 N Receipt Number: Receipt Date: Payment Type: Shipped Via: Waybill Number: SHIP TO: STACEY HEILIG HEILIG STACEY 36 ALTOONA AVE ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. XCTDNT7N6 08/25/08 Dell Financial Services DHL EXPRESS GROUND 27996857280 If you cannot view the terms and conditions by viewing the Ilnk, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 313-5786 NO WEBCAM OPTION 410-1160 McAfee Security 9.0, 30 -day Subscription, for Dell Inspiron / Dimension 312-0617 6 -cell Primary Battery, for Inspiron 1525 4124933 AOL for Broadband 412-0934 Earthlink 412-0935 NETZERO ISP 420-8051 Microsoft Works 9.0, English For Inspiron 988-5077 'Dell Hardware Warranty Plus Re turn To Depot, Initial Year 950-9057 No Warranty, Year 2 and 3 984-1980 'Type 12-MailanService, 24x7 TechnicalSupport, Initial Year 960-2780 'Warranty Support,lnitial Year 990-7989 '1 Year Limited Warranty and Ma ilan Service,Notebook 310-8627 You have chosen a Windows Vista Basic System 310-9753 Intel Celeron Label 420-7091 DataSafe Online Dim/Ins/XPS 420-7092 DataSafe Online Dim/Ins/XPS 1YR-FREE 987-4817 'Insp Datasafe 3GB,1YR(Incl in price),DHS 988-0099 *To activate your online backup account, go to Start, Programs , DataSafe Online 49B3ZG1 System Service Tags EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA FID Number: 74-2616805 Sales Rep: RODOLFO V MC FARLANE For Sales: (800) 695 - 8133 Sales Fax: (877) 204 - 8109 Customer Service: (800) 695 - 8133 Technical Support: (800) 695 - 8133 Dell Online: www.dell.com This Is your RECEIPT Page 1 Of 1 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 95183676 Receipt Number: Purchase Order: Order Number: 415837347 Order Date: 08/11/08 1701R0100N XCTM3KFF6 Receipt Date: 08128/08 Payment Type: Dell Financial Services Shipped Via: STANDARD GROUND Waybill Number: 58061526331 SHIP TO: STACEY HEILIG HEILIG STACEY 36 ALTOONA AVE ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. if you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount A1567799 FinePix J10 Silver 8.2 MP 3X Zoom Digital Camera FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE OF UP TO $10 PER ITEM VNLL BE ADDED TO INVOIC ES FOR ALL ORDERS CONTAINING A DISPLAY GREATER THAN 4 INCHES. PLEASE KEEP ORIGINAL BOX FOR ALL RETUR NS. COMPREHENSIVE, ONLINE CUSTOMER CARE INFORMATION AND ASSISTANCE IS A CLICK AWAY AT VNNW.DELL.COM/P UBLIC-ECARE TO ANSWER A VARIETY OF QUESTIONS REGARDING YOUR DELL ORDER. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA 99.99 99.99 Ship. &/or Handling $ 0.00 Subtotal $ 99.99 Taxable $ 99.99 Tax $ 6.00 ENVIRO FEE $ 0.00 Receipt Total $ 105.99 FID Number: 74-2616805 Sales Rep: MANDY SPAIN For Sales: (800) 915 - 3355 Sales Fax: (00) - Customer Service: (800) 624 - 9897 Technical Support: (800) 624 - 9896 Dell Online: www.dell,com This is your RECEIPT NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 85701596 Purchase Order: Order Number: 576819043 Order Date: 12/16/08 1901R0100N Receipt Number: XD2JDM251 Page 1 Of 1 Receipt Date: 12/17/08 Payment Type: Dell Financial Services Shipped Via: STANDARD GROUND Waybill Number: 4F85330359934543 SHIP TO: STACEY HEILIG HEILIG STACEY 12 SHARON RD ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount A1213022 1 GB Memory Module for Dell In spiron 531 Desktop FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE UP TO $10 PER ITEM WILL BE ADDED TO INVOICES FOR ALL ORDERS CONTAINING DISPLAYS GREATER THAN 4 INCHES. DELL MARKETING LP COLLECTS APPLICABLE TAX IN ALL STATES. BUYER IS RESPONSIBLEFOR REMITTING ADDITIONAL TAX TO TAX AUTHORITIES. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA 49.99 49.99 Ship. 8/or Handling $ 0.00 Subtotal $ 49.99 Taxable $ 49.99 Tax $ 3.00 ENVIRO FEE $ 0.00 Receipt Total 5 52.99 FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 ATG ONLINE SALES EXT 68528 (800) 695 - 8133 (877) 204 - 8109 (800) 695 - 8133 (800) 695 - 8133 www.dell.com This Is your RECEIPT NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 98929924 Purchase Order: Order Number: 593921905 Order Date: 01/05/09 2401R0100N Receipt Number: Receipt Date: Payment Type: Shipped Via: Waybill Number: Page 1 012 XD37KRMC9 01/11/09 Dell Financial Services FEDEX HOME 134619819676113 SHIP TO: STACEY HEILIG PINNACLEHHEALTH 12 SHARON RD ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 224-0075 Inspiron 1525, Intel Celeron 560, 2.13GHz, 533Mhz, 1M L2 Cache 313-5776 Ruby Red Color with Microsatin Finish 311-7805 1GB, DDR2, 667MHz 2 Dimm 320-6047 15.4 inch Wide Screen WXGA LCD TrueLife for lnspiron 1525 320-6059 Intel Graphics Media Accelerator X3100 341-5616 120G 5400RPM SATA Hard Drive 420-5769 Internet Search and Portal 420-6436 Vista, PC -Restore, Dim/Insp 420-9107 Microsoft Windows Vista SP1 Home Basic Edition, English 420-7580 DELL RESOURCE DVD,BACK-UP INSP 1525 420-7622 DELL SUPPORT CENTER 2.0 420-7905 Media Direct 3.5 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access 420-9100 Dell Dock Consumer 420-9128 Best Of Web Consumer 420-9106 eBay Web Access Icon 430-2651 Integrated 10/100 Network Card 313-5793 Integrated 56K Modem 410-1883 ADOBE READER 9.0 MULTI -LANGUAGE 313-5790 24X COMBO CD-RW/DVD 420-8183 Roxio Creator DE 10 313-4783 Integrated High Definition Audio 2.0 430-2652 Dell Wireless 1395 802.11g Mini Card,for Insp 1525 FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE OF UP TO $25 PER ITEM WILL BE ADDED TO INVOIC ES FOR ALL ORDERS CONTAINING A DISPLAY GREATER THAN 4 INCHES. PLEASE KEEP ORIGINAL BOX FOR ALL RETUR NS. COMPREHENSIVE ONLINE CUSTOMER CARE INFORMATION AND ASSISTANCE IS A CLICK AWAY AT WWW.DELL.COM/PU BLIC-ECARE TO ANSWER A VARIETY OF QUESTIONS REGARDING YOUR DELL ORDER. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA 491.97 491.97 Ship. &/or Handling $ 0.00 Subtotal $ 491.97 Taxable $ 491.97 Tax $ 29.52 ENVIRO FEE $ 0.00 Receipt Total $ 521.49 FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 ATG ONLINE SALES EXT 68528 (800) 695 - 8133 (877)204 - 8109 (800) 695 - 8133 (800) 695 - 8133 www.dell.com This is your RECEIPT Page 2 Of 2 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 98929924 Purchase Order: Order Number: 593921905 Order Date: 01/05/09 24 01 R 01 00 N Receipt Number: Receipt Date: Payment Type: Shipped Via: Waybill Number: XD37KRMC9 01/11/09 Dell Financial Service FEDEX HOME 134619819676113 SHIP TO: STACEY HEILIG PINNACLEHHEALTH 12 SHARON RD ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COMlterms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 313-5786 NO WEBCAM OPTION 410-1160 McAfee Security 9.0, 30 -day Subscription, for Dell Inspiron / Dimension 312-0617 6 -cell Primary Battery, for lnspiron 1525 412-0933 AOL for Broadband 412-0934 Earthlink 412-0935 NETZERO ISP 412-1397 No Productivity Software requested 9885077 'Dell Hardware Warranty Plus Re tum To Depot, Initial Year 950-9057 *No Warranty, Year 2 and 3 984-1980 'Type 12- Mail-InService, 24x7 TechnicalSupport, Initial Year 960-2780 'Warranty Support,lnitial Year 990-7989 '1 Year Limited Warranty and Ma il-In Service,Notebook 988-0099 To activate your online backup account, go to Start, Programs , DataSafe Online 988-7707 *208 DATASAFE ONLINE 1.1 FOR SD 0/DIM/INS/XPS 420-9518 DATASAFE ONLINE 1.1 2GB FOR DIM/INS/XPS 467-6587 THANK YOU YOUR MEMBER DISCOUNT HAS BEEN APPLIED 420-9352 Dell, Software, Wild Tangent Inc Games 310-9753 Intel Celeron Label 310-8627 You have chosen a Windows Vista Basic System 467-7316 Dell Remote Access Basic Email DISCOUNT(S) AND/OR COUPO 6TZMZG1 System Service Tags EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA EA FID Number. Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 ATG ONLINE SALES EXT 68528 (800) 695 - 8133 (877) 204 - 8109 (800) 695 - 8133 (800) 695 - 8133 www.dell.com This is your RECEIPT Page 1 Of 1 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 98929924 Purchase Order: Order Number: 603303821 Order Date: 01/12/09 24 01 R 01 00 N Receipt Number: Receipt Date: Payment Type: Shipped Via: Waybill Number: XD38P9N81 01/12/09 Dell Financial Services STANDARD GROUND 8 W 104 W0311450044 SHIP TO: STACEY HEILIG PINNACLEHHEALTH ENOLA 12 SHARON RD ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount A2211907 PowerShot SD1100 IS Silver 8 M P 3X Zoom Digital Camera with 4 GB SDHC Memory Card - MSRP $ 219.99 DISCOUNT(S) AND/OR COUPO FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE OF UP TO 525 PER ITEM WILL BE ADDED TO INVOIC ES FOR ALL ORDERS CONTAINING A DISPLAY GREATER THAN 4 INCHES. PLEASE KEEP ORIGINAL BOX FOR ALL RETUR NS. COMPREHENSIVE ONLINE CUSTOMER CARE INFORMATION AND ASSISTANCE IS A CLICK AWAY AT WNW DELL COM/PU BLIC-ECARE TO ANSWER A VARIETY OF QUESTIONS REGARDING YOUR DELL ORDER. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA 148.79 148.79 Ship. 8/or Handling $ 0.00 Subtotal $ 148.79 Taxable $ 148.79 Tax 5 8.93 ENVIRO FEE $ 0.00 Receipt Total $ 157.72 FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 FE LUCHI G RAMIREZ (888) 987 - 3355 (877) 204 - 8109 (888) 987 - 3355 (800) 695 - 8133 www.dell.com This is your RECEIPT Page 1 Of 1 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 95187671 Receipt Number: Purchase Order: Order Number: 144163909 Order Date: 02/03/10 2303R0100N Receipt Date: Payment Type: Shipped Via: Waybill Number: SHIP TO: STACEY HEILIG HEILIG STACEY 12 SHARON RD , ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. XDMXC5K62 02/04/10 Dell Financial Services UPS COMMERCIAL If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 1 1 1 1 M144H KIT,Software,VHB32SP1A,Digital Video Disk Drive,Multiple,5 11725 Warranty Longer of 90 Days or Remainder of System Warranty/ Svc Contract. 21 Day Return. Parts may be Reconditioned. FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE OF UP TO $25 PER ITEM WILL BE ADDED TO INVOIC ES FOR ALL ORDERS CONTAINING A DISPLAY GREATER THAN 4 INCHES. PLEASE KEEP ORIGINAL BOX FOR ALL RETUR NS. COMPREHENSIVE ONLINE CUSTOMER CARE INFORMATION AND ASSISTANCE IS A CLICK AWAY AT WWW.DELL.COM/PU BLIC-ECARE TO ANSWER A VARIETY OF QUESTIONS REGARDING YOUR DELL ORDER. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA EA 10.99 10.99 Ship. &/or Handling $ 6.99 Subtotal $ 17.98 Taxable $ 17.98 Tax $ 1.08 ENVIRO FEE $ 0.00 Receipt Total $ 19.06 FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 MELIZA N GONZALEZ (888) 987 - 3355 (877) 204 - 8109 (888) 987 - 3355 (800) 695 - 8133 www.dell.com This is your RECEIPT Page 1 Of 1 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 95187671 Purchase Order: Order Number: 163791564 Order Date: 02/22/10 2301R0100N Receipt Number: Receipt Date: Payment Type: Shipped Via: Waybill Number: SHIP TO: STACEY HEILIG HEILIG STACEY 12 SHARON RD , ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. XDNDCX2M8 02/22/10 Dell Financial Services UPS COMMERCIAL If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 1 1 3416895 80GB Hard Drive, 5400RPM, for Dell Vostro 1310/1510/1511 Customer Install -DISCOUNT/COUPON APPL FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE OF UP TO $25 PER ITEM WILL BE ADDED TO INVOIC ES FOR ALL ORDERS CONTAINING A DISPLAY GREATER THAN 4INCHES. PLEASE KEEP ORIGINAL BOX FOR ALL RETUR NS. COMPREHENSIVE ONLINE CUSTOMER CARE INFORMATION AND ASSISTANCE IS A CLICK AWAY AT WWW.DELL.COM/PU BLIC-ECARE TO ANSWER A VARIETY OF QUESTIONS REGARDING YOUR DELL ORDER. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA 49.99 49.99 Ship. &/or Handling $ 0.00 Subtotal $ 49.99 Taxable $ 49.99 Tax $ 3.00 ENVIRO FEE $ 0.00 Receipt Total $ 52.99 FID Number: Sales Rep: For Sales: Sales Fax: Customer Service: Technical Support: Dell Online: 74-2616805 JOVY 0 BAGUINANG (888) 987 - 3355 (877) 204 - 8109 (888) 987 - 3355 (800) 695 - 8133 www.del1.com This is your RECEIPT Page 1 Of 1 NO PAYMENT IS DUE WITH THIS RECEIPT Customer Number: 95187671 Receipt Number: Purchase Order: Order Number: 133812128 Order Date: 01/26/10 2301 R 01 00 N Receipt Date: Payment Type: Shipped Via: Waybill Number: SHIP TO: STACEY HEILIG HEILIG STACEY 12 SHARON RD , ENOLA, PA 17025 PLEASE REVIEW DELL'S TERMS AND CONDITIONS OF SALE,WHICH GOVERN THIS PURCHASE. XDMM14P14 01/26/10 Dell Financial Services STANDARD GROUND If you cannot view the terms and conditions by viewing the link, visit WWW.DELL.COM/terms or call Customer Service at the number shown on this receipt. Ordered Shipped Item Number Description Unit Unit Price Amount 1 1 982-4988 *Phone Tech Support, One Time Incident Resolution, Expired Warranty, US Relationship,lnspiron FOR SHIPMENTS TO CALIFORNIA, A STATE ENVIRONMENTAL FEE OF UP TO $25 PER ITEM WILL BE ADDED TO INVOIC ES FOR ALL ORDERS CONTAINING A DISPLAY GREATER THAN 4 INCHES. PLEASE KEEP ORIGINAL BOX FOR ALL RETUR NS. COMPREHENSIVE ONLINE CUSTOMER CARE INFORMATION AND ASSISTANCE IS A CLICK AWAY AT WWW.DELL.COM/PU BLIC-ECARE TO ANSWER A VARIETY OF QUESTIONS REGARDING YOUR DELL ORDER. You will receive your monthly billing statement in approximately 30 days from Dell Financial Service s (DFS). For payment remittance information, please contact DFS at (877)-577-3355. NO PAYMENT IS DUE WITH THIS RECEIPT EA 49.00 49.00 Ship. 8/or Handling $ 0.00 Subtotal $ 49.00 Taxable $ 0.00 Tax $ 0.00 ENVIRO FEE $ 0.00 Receipt Total $ 49.00 F,XHIF-SIT H r To our Affiliates: To the extent we are permitted to do so by applicable law, we may share Customer Information with companies that are related to us by common ownership or control. California Residents Only: We only share your Customer Information with our affiliates in a manner that is permitted under the California Financial Information Privacy Act. If required by the Act, we will provide you with notice and the right to tell us not to make such disclosures prior to sharing your Customer Information with our affiliates. Vermont Residents Only: If you are a Vermont resident, we will not share your Customer Information with our affiliates without your express written consent. You do not need to take any action to limit this kind of information sharing. To Nonaffiliated Third Parties That Offer Financial and Non - Financial Products and/or Services: We may share Customer Information with companies that are not affiliated with us that offer products and/or services we think you'd be interested in. You may tell us not to disclose your Customer Information to them by following the Opt -Out Instructions in the box at the bottom of this policy. California and Vermont Residents Only: We do not share your Customer Information with nonaffiliated third parties for purposes of their offering products and services to you. You do not need to take any action to limit this kind of information sharing. To Other Third Parties: We may share your Customer Information with non-affiliated third parties that provide us with business and professional services in connection with your account, including but not limited to collections and invoicing and customer service. We may also share your Customer Information with non-affiliated third parties as otherwise permitted or required by law. Protection of Information: We maintain physical, electronic and procedural safeguards that comply with federal standards to protect the security and integrity of your Customer Information. Changes to this Policy: We will notify you of any changes we make to our Privacy Policy by posting such changes at www.dellfinancialservices.com/DpaPrivacvPolicy.asp for a reasonable period of time before they become effective. If applicable law requires that any notice, including this Privacy Policy or any revisions to it, be delivered by an alternative method, we will deliver such notices in a manner that complies with such law. Effective Date: December 1, 2006 Opt Out Instructions If you prefer that we not disclose your Customer Information to DFS (for its marketing purposes), Dell, Inc. or non-affiliated third parties for their marketing purposes, call us at 1-800-283-2210 or write us at: P.O. Box 81575, Austin, TX 78708-1575. Please provide us with your name, address and account number. We cannot process your request without your account number. If your account is a joint account, any joint account holder may opt out on his/her own behalf and on behalf of other joint account holders. 4 12-5529-4650 (9/06) DOLL I Financial Services Notice of Amendment to Dell Preferred Account (DPA) Credit Agreement This notice informs you of changes and clarifications to the Dell Preferred Account Credit Agreement ("Agreement") and Privacy Policy that will be effective and will apply to your Account for billing periods beginning after December 1, 2006. You will have the right to reject some of these changes, as explained below. Please read this notice carefully and retain it for your records. 1. Your Dell Preferred Account Agreement Changes to the Dell Preferred Account Agreement The changes to the terms and conditions of your DPA are: a.) The Late Payment Fee charge on balances above $1000 has increased from $35 to $39. You may not opt out of this change; b.) The minimum Finance Charge imposed on any billing statement for which a periodic Finance Charge is imposed has increased from $1 to $2; c.) The Default Corresponding Annual Percentage Rate floor has been increased to 27.99%. Default Corresponding APR status is applicable if you fail to make a required payment and do not make that required payment by your next Payment Due Date or if you exceed your Credit Limit. Accounts with Default Corresponding APR status will not be less than 27.99%. 2. Dell Preferred Account Privacy Policy Changes to the Dell Preferred Account Privacy Policy The Dell Preferred Account Privacy Policy is enclosed. It reflects changes in relevant laws and best industry practices, and limits CIT Bank's ability to share your personal and financial information (Customer Information) with Dell Financial Services (DFS). The substantive changes are: a.) In the first paragraph, the privacy policy has been amended to better identify the customer's relationship to the Bank, as lender, and to DFS, the Bank's servicer. When you apply to CIT Bank (the Bank) for a Dell Preferred Account you are giving your Customer Information to the Bank. DFS uses your Customer Information as the Bank's agent to service your loan. This information is reiterated in the new fifth paragraph. b.) In the fourth paragraph, text was added to better identify the websites which collect anonymous customer information and to specify that the anonymous customer information may be combined with your Customer Information. c.) The eighth paragraph was revised and text was added to better indicate to whom Customer Information is disclosed, including DFS, Dell Inc., and marketing service providers with whom the Bank has entered into joint marketing agreements. 1 d.) The ninth paragraph was added to clarify that the Bank may share your Customer Information with DFS for the purpose of servicing your loan. You may not opt out of sharing for this purpose. This paragraph also clarifies that the Bank may also share your Customer Information with DFS for marketing purposes. You mayopt out of this sharing by following the opt out instructions at the end of the privacy policy. 3. How to Ont Out of the Terms Change You may reject the changes to the terms and conditions of the DPA Agreement and Privacy Policy by writing Dell Financial Services at P.D. Box 81575, Austin, TX 78708-1575. Please provide your name, address, and account number and specify that you are opting out of the changes to the terms and conditions of the DPA Agreement. We cannot process your request without your account number. Calling us to indicate you reject these changes is not sufficient notice. 4. Effect of Opting Out of the Terms Change If you opt out of the changes described above, your DPA will be closed. You will continue to receive monthly billing statements and may continue to make monthly payments but you may not make future purchases using your DPA. The previous terms and conditions will continue to apply to your DPA until your account is paid off. Use of your Account on or after December 1, 2006 means that you accept these changes, even if you previously notified us that you did not agree to these changes. The Privacy Policy is below. CONSUMER PRIVACY POLICY OF GIT BANK FOR DELL PREFERRED ACCOUNT Thank you for utilizing the Dell Preferred Account offered by CIT Bank ("CIT," or "we," or "us"), with servicing by Dell Financial Services L.P. ("DFS"). One of our top priorities is to provide you, our customer, with outstanding products and services. In order to do this, we must collect, maintain and use certain personal and financial information about you and your activities with us. We recognize and respect your privacy concerns and expectations about how we use this information. We want you to know about our privacy policies and practices, and what we do to protect the information you share with us. This Consumer Privacy Policy applies to both current and former customers. Please read this Consumer Privacy Policy carefully and keep it for your records. Collection and Use of Customer Information: We collect, retain and use information about you to operate our business and to make products, services and other opportunities available to you. Much of the information we collect, such as account balances, credit information, and payment history, is of a non-public personal nature. We obtain this information (collectively, "Customer Information") about you from a variety of sources. These include: (1) Information we receive from you on applications and other forms. This information may include but not be limited to your address, phone number, social security number, and employment (collectively, "Personally Identifiable Information"); (2) Information about your transactions with us, our affiliates or others. This may include information such as your account balances payment history; and (3) Information we receive from a consumer -reporting agency. This may include information about your credit history and creditworthiness. Also, when you visit any Website where the Dell Preferred Account is offered, we and/or Dell may collect anonymous information to help us provide better customer service and to analyze trends and site statistics. For example, we may keep track of the domains from which people visit and we may also measure visitor activity on our Websites. We may combine this information with your Customer Information. All Customer Information we collect is made available to our servicing partner, DFS, to facilitate servicing your Dell Preferred Account. You may review or change your Personally Identifiable Information by going to www.dell.com/dfs, clicking on the Customer Service link, logging in, clicking on the Account Summary Page, choosing an account number, and then clicking on the Edit Billing Address link. To change your email address, from the Customer Service link, click on Manage Your Profile. You may also contact Customer Service at 1-800-283-2210. Disclosure of Information: We will not sell your Customer Information to any outside organizations without your consent. Additionally, we will not disclose your Customer Information to any of our related companies or outside organizations other than as described in this Policy. As described below, we may disclose Customer Information to (1) DFS; (2) Dell, Inc.; (3) marketing service providers and financial institutions with which we may enter into joint marketing agreements from time to time, (4) companies that are related to us, (5) nonaffiliated third parties that offer financial and non-financial products and services, and (6) other third parties, as permitted or required by law. To DFS: In order for DFS to properly service your Dell Preferred Account, we may provide your Customer Information to DFS. We also may share Customer information with DFS for DFS's own marketing purposes. You may tell us notto disclose your Customer Information to DFS for DFS's own marketing purposes by following the Opt -Out Instructions in the box at the bottom of this policy. ToDeli, Inc_ In order for the Dell Preferred Account to function in a meaningful way for our customers and to allow Dell, Inc. to provide offers to account holders, we may share certain Customer Information pertaining to our relationship with you with Dell, Inc. California Residents Only: Customer Information shared with Dell, Inc. is limited to your name and address, records of purchases you've made using your Dell Preferred Account and information concerning your account in connection with the offering or provision of Dell products and/or services. To Marketing Service Providers and Joint Marketing Partners: We may disclose Customer Information to companies that perform marketing services for us. We also may disclose Customer Information (1) to companies that perform marketing services for one or more other financial institutions with which we have joint marketing agreements, and (2) to other financial institutions with which we have joint marketing agreements. California and Vermont Residents Only: We do not disclose your Customer Information to (1) companies that perform marketing services for one or more other financial institutions with which we have joint marketing agreements, or (2) other financial institutions with which we have joint marketing agreements. 3 N;XIIIBIT C Offered by Webeank Dell Preferred Account Account Number709 For the billing period ending December 21, 2012 Page 1 of 2 Financial Service:,' Please see reverse side for Important account Information and contact information. c$pecllit; lassag25i NEI Your account is seriously past due. Please contact one of our account specialiststoday to work out a plan or learn if you qualify for a payment program at 1-800-283-2210. We have told a credit bureau about a late payment, missed payment or other default on your account. This Information may be reflected in your credit report. Ki Previous Balance Payments Other Credits Purchases Other Debits Fees Charged tnterest Charged $9,180,53 S0,00 50.00 50.00 50.00 $35,00 571.17 New Balance Past Due Amount Credit Limit Available Credit Statement Closing Date Days in Billing Cycle 53,286.70 5607.00 $ 5,000,00 50.00 December 21, 2012 30 Contact Dell Financial Services Customer Service at 1.800.283-2210 or visit us online at www dell com/dfs Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, clo DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY ... ?aymO,Ihfti ttial;ionV.!... , . 3.1 New Balance 53,286.70 Minimum Payment Due* 5706.00 Payment Due Date January 16, 2013 *Includes Past Due Amount of 5607.00 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to 535 and your APR may be increased to the Penalty APR which could be up to 29.99%. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: Promotion ExpPercentage iration �ifryou {),ake(n0 k.lir �add lone) cheryesy , ttsint#€3 card and dachmontl you paystatdmnt jW,y balancelslh41.1 wn on4his Yn about s pay g an islt Jnated Only the minimum payment 23 Years $11,709.67 $134.60 3 Years 54,845.60 (Savings =56,864.07) if you would like more information about credit counseling services, call 1-800-283-2210 or go to http://www.justice.goviust/eo/bapcpa/ccde/cc_approved.htm. THE NEW BALANCE BY THE PAYMENT DUE DATE. 441, OW ansar'or►ai'[ Reference Number k}. ^w.e Trans Date Post Date 12-16-12 12-16-12 1p on of Transa ton a LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD rgwasa. z� �.>;i nterest Cha ge'd .,molar '' _ 2-21-12 12-21-12 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD Credit ;x201 TotalSYear to Date`,i 5235.00 es charged 2012 charged 2012 5715.41 Total fees Total interestg Amount 35.00 $35.00 71.17: 571.17 j t turf :, 1 ; , , Txln0 st Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion ExpPercentage iration Balance Subject i terre Rate Daily Periodic Rate Annual Rate (APR) Interest Charges Promotion Plan Interest Charges ferred New Pian Balance Deferred Balance Minimum AmountDue Per Plan REGULAR PLAN 53,187.53 0.07442% 27.24% (v) 571.17 53,286.70 50.00 5706.00 (v) = Variable Rate Please fill in the 'Amount Enclosed' and return the payment coupon with your check In the enclosed retum envelope. Do not staple, paper clip, fold or tape the contents, Offered by WebBank Want to pay now? Visit ,a.. * s ds to make your payment online. Go paperless) Visit www.dell.com/GoPaperless to leam more. Now Address or Phone Number? Please visit us at www.dell.com/dfs or check box and complete reverse side. — marsitoat ane — 1-11111''I'I'I'Ii'111111111111'1lI'Inll. (11111'111'111111'111' STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025 Account#: 11111111.11111110 709 New Balance: $3,286.70 Minimum Payment Due: $706.00 Payment Due Date: January 16, 2013 Amount Enclosed: Please make your check payable to: Dell Preferred Account Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. Ii111114PI'IIt111111II11II'III'IIIIItujIlIIt1II'Illlll4II' DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM IL 60197-6403 16879450119046422709000032867000000990000007060001162013000007900 IN FO,BNIAT1PRABQK YQU,RAC,CQU NT )10- 1ALTSLD_DJEY01- 1:0411K_ICALEEND_Alie57731SE ON YeCLU-ReSIMMELTI. If you think there is en error on your statement, write to us at: Reline Inquiry Department. Dell Preferred Account, PO, Box 81%15, Austin, TX 7137C8-1555, In your ketter, give. es the following in.for mates re. (1) esse.,,:.' t ore Your name and aceoont number: (2)D.011eeetooeet: The ,dollar erno um of the suspected error; (a) Descr pr of Problem: If you thine thereis an error on your talie describe whet you believe is wrong and why you believe it Isa mistake. 'You roust contact us within GO days after the error appeared on your statement. You must notify us of any peewee I errors in.writing. YOU. May sail Vtii.bsit if you do we are rtot required te kriv,aelite ary potential errors and Kkt may (Nit to way the amount. in question. While we irreestigete whether or not there hes been an error, the following are twee (1) IN cannot try to collect -the amount ir, question, or report yet/ as delinquent on that amounts (2) Th charge in question may remain on your Otr,orsi, and vt!t, rit3y-WriiriVe to thieve you intereet on that arrxeirrt. Put, if we determine that We mode a mistake. you will not have to pay the amount In queetion or any Memo or other frees related to that amount; (3)While you do not have to pity the at:velum In question, you are. respeosihre for the. remainder oyrsur bisiarete (4) Wo can apply .any unpd orrountagelnst your credit Gme, i • • • RI • ''d will Your Credit Card Purehasee till you are d tofied wrath the goods Of services that yoo have purchased with yeti r OtlI Preferred Account and you have Vied iq good faith to correct the problem with the merchent. you may have the right net to pay the remaining amount due on the purchase.. To use thiS tight., all of the .follossirig mint be true; (1) The pi/rebate i•euet have been made in your home stere of within koOmilE4of;pur current triaileig addreee, and the purchase price must have been more .than $50. (Note. Neither of these, is necessary if your purchase was based on an advertisement we mailed to you. or if we own the company that sold you the goods at set -ekes) (e) You must have used your LetI Preferred Account for the ecitchase, (3) You an rot yet have fully paid for the perchase, tf ell of the criteria aboveare met and you are still dissatisfied with the purchase, contact us 1p reciting at: WebB an k t IllIng Inquiry Deportment Dat Preferred Account, RO,Eox 81585, Austin, TX 7e70e..15:35. While we investigate, the same item apply ta the disputed amount as deeussed above. After. we finksh aur investigation, we vile tell you our decision. At that, _Lee nt, if we think you owe on amount end you do not pay, we my report you as delinquent. PAYMENTS Beeeirenamte Mailed per/meets must be by cheek or money order drawn in U.S. Dollars on funds deposited in the U S. A mailed payment accompanied by the payment coupon portion of this statement in the envelope provided and received by 5 PM local time at the payment; address will be credited on the day Wi•receNe it. Payment, macre oeline Of theme h the eutonsateti telephone eystem priot to 5 PM Central Time (e CT") will be credited the same day On Monday - Friday, ii you esk for an eispedited payment, receive the assistance of e DFS representative, and agree to pay a tee, your payment will be credited the day it is initiated, The cut off time for initiating an expedited payment is 13 PM CT. Thefee for processing yoor expedited payment will not exceed $15. Non -expedited payments made rough a DFS represeniative will be credited the next day. eitereieet-by-Cheek; Whenyou provide a dseck as payment, yeu authorize either to use Information from yieur eheck to make a one-time electronic fund transfer from your amount or to process the payment as e check transaction. Mize Yee. roe the information to make an electronic fund tranefer, funds may be withdrawn •f fere your account iv,' toot:, as the same da y we reeeive your payment If you e et your Checks heck with your statement. you will not we've this cheek hes& If you have any queetiorts, pleasecontact our Customer Cara TeemIN Defieitionee • Plan Ina e — specifies if the purchase is subject to a Prorootional redit Plan. Promotion Expiratien• Date —shows when the Promotional Coedit teen will end. GatiliritV Siert to ;news Pete -- the Aidil..lage Deily Balance 'ice the_ Cur -tent [silting cycle and the. .ernoir ripe which the era re rel paitiodia intereo rate is eel: iriated, Daily Perio Rate—determined by multiplying the Corresponding Annual Percerrtege Hate by 1/365th (1e366th in a leap year), is the. rate used to deternint your Interest Charges for each Correpeonding Annual Percentage are —She ra•te used to determine your Interest Charges for cath Pier,. Oayr wCycie — the number of days upon whkh ietereet Charges ere calculated for this billing cycle: /Merest Charge_s —the amount you pay for keeping a bale noe on your Dell Preferred .Account. For more information, see.the sections entitled "Periodic. Interest Charge' and "When Periodic I eterest Charge is Imposed" in your credit agreement, Deferred Inte.rest Changes interest charges that have accrued int the current and prior hieing cycles, but which you will not have to pay if you pay off your New Plan Balance by the Promotion F.Ixpiretion Date. See " Deferred Payment Credit Plan" in the "Promotional Credit Plans" section. of your credit agreement. New Pion Ealai'ice— the amount in each Plan. Minimum Payment Due —the su m of ell past due .a Mae nts plus the greater of e20.00 or 314 of the Mayo Balance (the sum of all credit p(ans) rounded up to the next dollar. The minimum payment is allocated to each credit plan where a payment 3 required. BALANCE COMPUTATION METHOD: To determine the "Average Daily Rale nces,' we calculate a new balance cath day oit the billing period for eeeh separate emelt pion thrit it pert of yeur,A0ount, To: each credit plan we de the feillowing. We take the previous balance eert, day, whkh includes any hilted, but Unpaid Interest Charges, Late Payment Fees and other fees, add any naw purchases or charges, and .subtract any payments or ether credits. Then, we add sip all the new balances fee the billing period, and divide the-to:tot by the eurobee of days in the bileng period. This elves V5 the Average Daily Peterice ter eeeh separate ntdit pian Viet is pert of your Account. See the " Period ic.Interest Chem e" section of your credit agreementfer more information. VAR)ARIE RAM; The daily periodic rotes and corresponding Annie( PerointeeeRetes are eiieiblo rates and may (Peng e each month, PAYMEter DUE DATE: Your payment. due date wit be the same day of the month for each. monist,' Billing Period and at (east 22 days after the close of each Billing Period. We will not•cherge you Interest orlour purchases if you pay the New 8eleire 0.. by the due date each month, Rif Mtge IrRfOrrtRatiOn, please see the.sections entitled "Periodic lietermt (haute" and "V)ren Periodic Interest Cheese is Imposednyour credit agreement. TRANSACTION DETAIL eilleciIntQfv:•,t charges —this indicates the arreount of interest charges that accrued in the current Billing Period that have beer, added to y.oe r account bear -roe Minimum /Woe est Charge Fee— 5200 for any billing cyte for which a periodic Intereet Charge of lees than 52,00 would have otherwise been charged. In the Transaction Detail on the front of this statement en amount -Pawn anied b a (- signifies a credit to o-ur account, OT10E TO TEXAS RESIDENTS: We are eequered ti,' stale law, if applicable. to notify you thet we acre collecting a debt and any inforrnation obtained wil be used for that purpose_ NOTICe TO CALIFieeNIA rre.stiartirTs; in mrnprizirke?, with California liatiV SOO, Inc, may and a State environmental Fee to your invoice based upon prof teett Rs...laded and a shipping destination located rn California. The fee will be replied for cash eligible unit within the order ter orders pieced on or after January 1, 2005, Fez are ere follows 56 per device with a screen :lee less thee, 15', 58 per device, with a srieen size of 1.5" but less than 35', and SI 0 per choice with 0 green 55T3 5' or greater. DELL FINANCIAL SERVICES (DFS): DFS Customer Care For assistance with financing issues such as billing questions, account balance, or other queetions related to 1145 statement: Online: wwwdell comette Phone: 1-800-283-2210 015 Credit Protection Plan • To enroll in the Credit Protection Plan, or for questions regarding the Plan, ,call 1.1377.511-4552. Fee:Written inquiries: Send Payment To: Dell Financial Services; Dell Preferred Account DFS Customer Care Dept. P,O. Box 6403 P.O. Box 81577 Carol Stream, IL 60197-6403 Austin, TX 78708-1577 IrIeunedoent sonesaoRdsime toll& ell Inc. (Dell): Dell Customer Care - For assistance with order status, rebates, or returns' Online: www-deeleseetoreeleere,eetin Phone: 1-800-624-9897 Dell Sales • To find a gi eat deal or, your next purchase: Online: Meted eiteeert Phone: 1.800-239-3355 Dell Technical Support • For technical assistance with your Dell equipment and wart a iffy info rinati o Mine! ystutpot.t43IL0n1 Phone: 1-800-624-9896 Address Change Form: Please enter your new address information below and cried: the box on the reverse side. For faster processing, visit DVS Customer Care at -,‚.deJL((df5 or change your address by calling us toll free at 1-800-955-3355. (Please note that this phone number is for address changes orily:) Street City Telephone Email Address • State Fax Telephone Zip Code Ste/Apt ORM r O Deli Preferred Account' Offered by WebBank Dell Preferred Account Account Numberiallanill2 709 For the billing period ending November 21, 2012 Page 1 of 1 Financial Services Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Your account is seriously past due and quickly approaching charge-off status. Please contact one of our account specialists today to work out a plan or learn if you qualify for a payment program at 1-800-283-2210. We have told a credit bureau about a late payment, missed payment or other default on your account. This information may be reflected in your credit report. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $3,074.47 50.00 50.00 50.00 50.00 $35.00 571.06 New Balance 53,180.53 Past Due Amount 5511.00 Credit Limit 55,000.00 Available Credit 50.00 Statement Closing Date November 21, 2012 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1.800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance $3,180.53 Minimum Payment Due' 5607.00 Payment Due Date December 16, 2012 ' Includes Past Due Amount of $511.00 Late date period, balance. For If 1-800-283-2210 http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR may be increased to the Penalty APR which could be up to 29.99%. Minimum Payment Warning: If you make only the minimum payment each you will pay more in interest and it will take you longer to pay off your example: Balance Subject to Interest Rate If you make no additionalcard and each charges using thisstatement month you pay... You will pay off the balance shown on this in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 511,280.84 5130.25 3 Years 54,689.00 (Savings - 56,591.84) you would like more information about credit counseling services, call or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 11-17-12 L _ Post Date 11-17-12 11-21-12 11-21-12 Description of Transaction or Credit Fees -.. LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 5200.00 $644.24 Amount 35.00 535.00 71.06 $71.06 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 53,080.11 0.07442% 27.24% (v) 571.06 53,180.53 $0.00 5607.00 v) - Variable Rate Please nil In the 'Amount Enclosed' and retum the payment coupon with your check In the enclosed return envelope. Do not staple, paper clip, fold or tape the contents. O Dell 3 Preferred Account.' Offered by WebBank 21 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperless! Visit www.dell.com/GoPaperless to learn more. New Address o, Phone Humber? Please resit io at www.dell.com/dls or check box and complete reverse side. 01.1/0 11e03 W00]n201211l,.w'Mr K6Mw r e Dow 14.20 *COW .320 PA IIIIIIluIIIIIIIIIIILIIlI1iLIiIiII111111riuuiIiiIiIIIIIIIuIIIIII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Lai Account #: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 $3,180.53 5607.00 December 16, 2012 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written an the coupon equals the check amount. 111111111111 4111111111411111111111111.1.111111111111.11191111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000031805300000960000006070012162012000007900 r INFORMATION ABOUT YOUR ACCOUNT Wo �• • . • i i Y ii ♦ • • ' I.Y IT you t rn t ere s an error on your statement, wnte to us at: til ing nquiry iepartment, Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. in your letter, give us the following information: (1) Account information: Your name and account number; (2) Dollar amount: The dollar amount of the suspected error; (3) Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: (1) We cannot try to collect the amount in question, or report You as delinquent on that amount; (2) The charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount In question or any Interest or other fees related to that amount; (3) While you do not have to pay the amount in question, you are responsible for the remainder of your balance; (4) We can apply any unpaid amount against your credit limit. Your Rightsjf You.ke_Disa_atistiejl Witl ciur trjdit CArd '—ii. if you are dissatisfied with the goods or services that you have purchased with your Dell Preferred Account and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all or the following must be true: (1) The purchase must have been made In your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these is necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) (2) You must have used your Dell Preferred Account for the purchase. (3) You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: WebBank c/o Billing Inquiry Department, Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point. If we think you owe an amount and you do not pay, we may report you as delinquent. PAYMENTS j(gqulrements: Matted payments must be by check or moneyorder drawn in U.S. Dollars on funds deposited in the U.S. A mailed payment accompanied by the payment coupon portion of this statement in the envelope providedandreceived by 5 PM local time at the payment address will be credited on the day we receive ft. Payments made online or through the automated telephone system prior to 5 PM Central Time ("Cr') will be credited the same day. On Monday - Friday, if you ask for an expedited payment, receive the assistance of a DFS representative, and agree to pay a fee, your payment will be credited the day itis initiated. The cut off time for Initiating an expedited payment Is 8 PM CT. The fee for processing your expedited payment will not exceed $15. Non -expedited payments made through a DFS representative will be credited the next day. Bement 4v Check: When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer rom your account or to process the payment as a check transaction. When we use the information to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. If you get your checks back with your statement, you will not receive this check back. If you have any questions, please contact our Customer Care Team. INTEREST CHARGE CALCULATION D finiuons• Pion Type — specifies If the purchase is subject to a Promotional Credit Plan. Promotion Expiration Dote — shows when the Promotional Credit Plan will end. Balance Subject to Interest Rote — the Average Daily Balance for the current billing cycle and the amount upon which the current periodic interest rate is calculated. Doily Periodic Rate — determined by multiplying the Corresponding Annual Percentage Rate by 1 /365th (1 /366th in a leap year), is the rate used to determine your Interest Charges for each Plan. Corresponding Annual Percentage Rate — the rate used to determine your Interest Charges for each Plan. Days in Cycle — the number of days upon which interest Charges are calculated for this billing cycle. Interest Charges — the amount you pay for keeping a balance on your Dell Preferred Account. For more information, see the sections entitled "Period'c Interest Charge" and When Periodic Interest Charge is Imposed" in your credit agreement. Deferred Interest Charges - interest charges that have accrued in the current and prior billing cycles, but which you will not have to pay if you pay off your New Plan Balance by the Promotion Expiration Date. See " Deferred Payment Credit Plan" in the Promotional Credit Plans" section of your credit agreement. New Plan Balance — the amount in each Plan. Minimum Payment Due — the sum of all past due amounts plus the greater of $20.00 or 3% of the New Balance (the sum of all credit plans) rounded up to the next dollar. The minimum payment is allocated to each credit plan where a payment Is required. BALANCE COMPUTATION METHOD: To determine the "Average Daily Balances," we calculate a new balance each day of the billing period for each separate credit plan that is part of your AccounL For each credit plan we do the following. We take the previous balance each day, which includes any billed, but unpaid Interest Charges, Late Payment Fees and other fees, add any new purchases or charges, and subtract any payments or other credits. Then, we add up all the new balances for the billing period, and divide the total by the number of days in the billing period. This gives us the Average Daily Balance for each separate credit plan that is part of your Account. See the "Periodic Interest Charge" section of your credit agreement for more information. VARIABLE RATES: The daily periodic rates and corresponding Annual Percentage Rates are variable rates and may change each month. PAYMENT DUE DATE: Your payment due date will be the same day of the month for each monthly Billing Period and at least 22 days after the close of each Billing Period. We will not charge you interest on your purchases if you pay the New Balance by the due date each month. For more information, please see the sections entitled "Periodic Interest Charge" and 'When Periodic Interest Charge is Imposed' in your credit agreement. TRANSACTION DETAIL pgfiaBilledi Interest Charges — this indicates the amount of interest charges that accrued in the current Billing Period that have been added to your account balance. Minimum Interest Charge Fee — $2.00 for any billing cycle for which a periodic Interest Charge of less than 52.00 would have otherwise been charged. In the Transaction Detail on the front of this statement an amount accompanied by a (-) signifies a credit to your account. NOTICE TO TEXAS RESIDENTS: We are required by state law, if applicable, to notify you that we are collecting a debt, and any information obtained will be used for that purpose. NOTICE TO CAUFORNiA RESIDENTS: In compliance with California law 5850, Dell Inc. may add a State Environmental Fee to your invoice based upon products selected and a shipping destination located in California. The fee will be applied for each eligible unit within the order for orders placed on or after January 1 2005. Fees are as follows: $6 per device with a screen size less than 15", 58 per device with a screen size of 15" but less than 35", and 510 per device with a screen size 35" or greater. DELL FINANCIAL SERVICES (DFS): DFS Customer Care - For assistance with financing issues such as billing questions, account balance, or other questions related to this statement: Online: Lytvw.dell.com/dfs Phone: 1-800-283.2210 DFS Credit Protection Plan - To enroll in the Credit Protection Plan, or for questions regarding the Plan, call 1-877-511-4552. For Written Inquiries: Dell Financial Services c/o CFS Customer Care Dept. P.O. Box 81577 Austin, TX 78708-1577 Send Payment To: Dell Preferred Account P.O. Box 6403 Carol Stream, IL 60197-6403 (Please do not and correspondence to this address) Street City Dell Inc. (Dell): Dell Customer Care - For assistance with order status, rebates, or returns: Online: www deltcustomerrnaf.8,GQtp Phone: 1-800-624-9897 Dell Sales - To find a great deal on your next purchase: Online: wwwdell.Corq Phone: 1-800-289-3355 Dell Technical Support - For technical assistance with your Dell equipment and warranty information: Online: www su000rt dell com Phone: 1-800-624-9896 Address Change Form: Please enter your new address 'nformation below and check the box on the reverse side. For faster processing, visit DFS Customer Care at www.dell,com/dfk, or change your address by calling us toll free at 1-800-955-3355. (Please note that this phone number is for address changes only.) Telephone Email Address State Fax Telephone Zip Code Ste/Apt I lll9)9tlOS9b-9Al-Zc OAOeamd Account- Offered cc coount' Offered by WebBank Dell Pr red unt Account Numbe 2 709 For the billing period ending October 21, 2012 Page 1 of 1 Financial Services Please see reverse side for Important account Information and contact Informatlon. Special Messages for STACEY HEILIG Your account is seriously past due and quickly approaching charge-off status. Please contact one of our account specialists today to work out a plan or learn if you qualify for a payment program at 1-800-283-2210. We have told a credit bureau about a late payment, missed payment or other default on your account. This information may be reflected in your credit report. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,972.94 $0.00 50.00 50.00 50.00 535.00 $66.53 New Balance $3,074.47 Past Due Amount 5418.00 Credit Limit 55,000.00 Available Credit 50.00 Statement Closing Date October 21, 2012 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 53 074.47 Minimum Payment Due' $511.00 Payment Due Date November 16, 2012 " Includes Past Due Amount of 5418.00 Late date period, balance. For If 1-800-283-2210 http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Waming: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR may be increased to the Penalty APR which could be up to 29.99%. Minimum Payment Warning: If you make only the minimum payment each you will pay more in interest and it will take you longer to pay off example: your If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 510,846.67 5125.91 3 Years 54,532.76 (Savings • $6,313.91) you would like more information about credit counseling services, call or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date Post Date 10-16-12 10-16-12 Description of Transaction or Credit Fees Amount LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD C 10-21-12 10-21-12 35.00 535.00 Interest Charged_ - BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 5165.00 $573.18 66.53 566.53 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,979.94 0.07442% 27.24% (v) 566.53 53,074.47 50.00 5511.00 v) • Variable Rate ' Please fill in the 'Amount Enclosed' and retum the payment coupon with your check In the endosed retum envelope. Do not staple, paper clip, fold or tape the contents. 0 Dell Preferred Account" Offered by WebBank 21 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperless) Visit www.dell.com/GoPaperless to learn more. New Address or Phone Number? Please visit us at www.deltcom/dts or check bon and complete reverse side. Ob1Y1311003 C.3.71%f*r3KaSt1 erSCOw„u nal H,:1310000. 134371 PA II4IIIIdiILIIIIIyInlPI11.1.111IIiiIIIuIiii.1.1 IiIIIIIIIII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account d: 709 New Balance: 3,074.47 Minimum Payment Due: 5511.00 Payment Due Date: November 16, 2012 Amount Enclosed: Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed written on the coupon equals the check amount. IIIIi'1iIIIIIIIIIIIII.1..11IIIIII.11nl.IIitsuil IIIIIIIIIIIIiIIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000030744700000930000005110011162012000007900 INFORMATION ABOUT YOUR ACCOUNT WHAT TO DO IF YOU THINK YOUA MiSTAKE ON YOUR STATEMENT ...END you think there is an error on your statement, wnte to us at: Billing nquiry Department, Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. In your letter, give us the following information: (1) Account information: Your name and account number; (2) Dollar amount: The dollar amount of the suspected error: (3) Dess(•intton of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors In witting. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: (1) We cannot try to collect the amount in question, or report you as delinquent on that amount; (2) The charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount In question or any Interest or other fees related to that amount; (3) While you do not have to pay the amount in question, you are responsible for the remainder of your balance; (4) We can apply any unpaid amount against your credit limit. YAW' Rights If You Are Disatisfied With Your Credit Card Pur.ObaS i. If you are dissatisfied with the g s or services that you have purchased with your Dell Preferred Account and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the following must be true: (1) The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these is necessary if your purchase was based on an advertisement we mailed to you, or If we own the company that sold you the goods or services.) (2) You must have used your Dell Preferred Account for the purchase. (3) You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us In writing at: WebBank c/o Biking Inquiry Department, Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our Investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. PAYMENTS Requirements: Mailed payments must be by check or money order drawn in U.S. Dollars on funds deposited in the U.S. A matted payment accompanied by the payment coupon portion of this statement in the envelope providedand received by 5 PM local time at the payment address will be credited on the day we receive it. Payments made online or through the automated telephone system prior to 5 PM Central Time ("CT") will be credited the same day. On Monday - Friday, if you ask for an expedited payment, receive the assistance of a DFS representative, and agree to pay a fee, your payment will be credited the day fits initiated. The cut off time for initiating an expedited payment is 8 PM CT. The fee for processing your expedited payment will not exceed $15. Non -expedited payments made through a DFS representative will be credited the next day. Payment by Check: When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use the information to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. If you get your checks back with your statement, you will not receive this check back. If you have any questions, please contact our Customer Care Team. INTEREST CHARGE CALCULATION Definitions' Pan Type — specifies if the purchase is subject to a Promotional Credit Plan. Promotion Expiration Dote — shows when the Promotional Credit Plan will end. Balance Subject to Interest Rote — the Average Daily Balance for the current billing cycle and the amount upon which the current periodic- interest rate is calculated. Daily Periodic Rate — determined by multiplying the Corresponding Annual Percentage Rate by 1 /365th (1 /366th in a leap year), Is the rate used to determine your Interest Charges for each Plan. Corresponding Annual Percentage Rote — the rate used to determine your Interest Charges for each Plan. Days In Cycle — the number of days upon which Interest Charges are calculated for this billing cycle, Interest Charges — the amount you pay for keeping a balance on your Dell Preferred Account. For more information, see the sections entitled "Periodic Interest Charge" and When Periodic Interest Charge is imposed" in your credit agreement. Deferred Interest Charges — interest charges that have accrued in the current and prior billing cycles but which you will not have to pay if you pay off your New , Plan Balance by the Promotion Expiration Date. See " Deferred Payment Credit Plan" in the Promotional Credit Plans" section of your credit agreement. New Pion Balance — the amount in each Plan. Minimum Payment Due — the sum of all past due amounts plus the greater of 520.00 or 3% of the New Balance (the sum of all credit plans) rounded up to the next dollar. The minimum payment is allocated to each credit plan where a payment is required. BALANCE COMPUTATION METHOD: To determine the "Average Daily Balances," we calculate a new balance each day of the billing period for each separate credit plan that is part of your Account. For each credit plan we do the following. We take the previous balance each day, which includes any billed, but unpaid Interest Charges, Late Payment Fees and other fees, add any new purchases or charges, and subtract any payments or other credits. Then, we add up all the new balances for the billing period, and divide the total by the number of days In the billing period. This gives us the Average Daily Balance for each separate credit plan that is part of your Account. See the "Periodic Interest Charge" section of your credit agreement for more information. VARIABLE RATES: The daily periodic rates and corresponding Annual Percentage Rates are variable rates and may change each month. PAYMENT DUE DATE: Your payment due date will be the same day of the month for each monthly Billing Period and at least 22 days after the close of each Billing Period. We will not charge you interest on your purchases if you pay the New Balance by the due date each month. For more information, please see the sections entitled "Periodic Interest Charge" and 'When Periodic Interest Charge is Imposed in your credit agreement. TRANSACTION DETAIL h it a nterest Charges — this indicates the amount of interest charges that accrued in the current Billing Period that have been added to your account balance. Minimum Interest Charge Fee — 52.00 for any billing cycle for which a periodic Interest Charge of less than 52.00 would have otherwise been charged. In the Transaction Detail on the front of this statement an amount accompanied by a (-) signifies a credit to your account. NOTICE TO TEXAS RESIDENTS: We are required by state law, if applicable, to notify you that we are collecting a debt, and any information obtained will be used for that purpose. NOTICE TO CALIFORNIA RESIDENTS: In compliance with California law 5650, Dell Inc. may add a State Environmental Fee to your invoice based upon products selected and a shipping destination located in California. The fee will be applied for each eligible unit within the order for orders placed on or after January 1, 2005. Fees are as follows: $6 per device with a screen size less than 15", $8 per device with a screen size of 15" but less than 35", and $10 per device with a screen size 35" or greater. DELL FINANCIAL SERVICES (DFS): DFS Customer Care - For assistance with financing issues such as billing questions. account balance, or other questions related to this statement: Online: www.Sleil cornfdfs Phone: 1-800-283-2210 DFS Credit Protection Plan - To enroll in the Credit Protection Plan, or for questions regarding the Plan, call 1-877-511-4552. For Written Inquiries: Dell Financial Services c/o DFS Customer Care Dept. P.O. Box 81577 Austin, TX 78708-1577 Send Payment To: Dell Preferred Account P.O. Box 6403 Carol Stream, IL 60197-6403 (Beau do not send correspondence to this address) Street Dell Inc. (Dell): Dell Customer Care - For assistance with order status, rebates, or returns: Online: www.deltcustomercare cont Phone: 1.800-624-9897 Dell Sales • To find a great deal on your next purchase: Online: www.deli.com Phone: 1.800.289.3355 Dell Technical Support - For technical assistance with your Dell equipment and warranty information: Online: www su000rt.delLcom Phone: 1-800.624.9896 Address Change Form: Please enter your new address 'nformation below and check the box on the reverse side. For faster processing, visit DFS Customer Care at www,delt.com/dfs, or change your address by calling us toll free at 1-800-955-3355. (Please note that this phone number is for address changes only.) City Telephone Email Address State Fax Telephone Zip Code Ste/Apt 8 A r 0 t>.a Referred A000unt' Offered by WebBank Dett Pre r cunt Account Number 709 For the billing period ending September 21, 2012 Page 1 of 1 Financial Services Please see revere side for Important account information and contact intonnatton. Special Messages for STACEY HEILIG Your account is seriously past due and quickly approaching charge-off status. Please contact one of our account specialists today to work out a plan or learn if you qualify for a payment program at 1.800.283.2210. We have told a credit bureau about a late payment, missed payment or other default on your account. This information may be reflected in your credit report. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,865.28 50.00 50.00 50.00 50.00 535.00 572.66 New Balance 52,972.94 Past Due Amount 5328.00 Credit Limit 55,000.00 Available Credit 50.00 Statement Closing Date September 21, 2012 Days in Billing Cycle 34 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing Inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52,972.94 Minimum Payment Due' 5418.00 Payment Due Date October 16, 2012 ' Includes Past Due Amount of 5328.00 Late date period, balance. For If 1.800.283-2210 http://www.justice.gov/ust/eo/bapcpa/ccde/cc Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR may be increased to the Penalty APR which could be up to 29.99%. Minimum Payment Warning: If you make only the minimum payment each you will pay more in interest and It will take you longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and eachh month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 21 years 510,439.08 5121.75 3 Years 54,383.00 (savings - 56,056.08) you would like more Information about credit counseling services, call or go to approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail r Reference Number Trans Date Post Date 09-16-12 09-16-12 09.21.12 09-21-12 Description of Transaction or Credit Fees LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 5130.00 5506.65 Amount 35.00 535.00 72.66 $72.66 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,871.45 0.07442% 27.24% (v) 572.66 52,972.94 50.00 5418.00 (v) . Variable Rate Please. 011 to the 'Amount Enclosed' and return the payment coupon with your check hi the enclosed return envelope. Do not staple, paper clip, fold or tape the contents. bDell eta Preferred Account' Offered by WebBank 21 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperless! Visit www.dell.com/GoPaperless to learn more. New Address or Phone Humber! Please snril to at www.deltcorn/dfs Cf check bas and complete revere side, ou,w,, Is m, ore,ec nunim.rrr, or MVP I n an...er SOW, ISON Ga 41111111164111116111111110111llllrllllir11114111111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 8: 709 New Balance: 972.94 Minimum Payment Due: 5418.00 Payment Due Date: October 16, 2012 Amount Enclosed: Please make your check payable to: Dell Preferred Account. Include year 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. I1111i1111111111111II1iiI11i1iI111i11111111111111l111111iiiuiIir1 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 1 16879450119046422709000029729400000900000004180010162012000007900 L INFORMATION ABOUT YOUR ACCOUNT WHAT T• D iFF YODU THiNK YOU FIND A MISTAKE ON YOUR $TATEM NT if you think 1 ere is an error on your statement, write to us at: Billing Inquiry Department, Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. In your letter, give us the following Information: ll) Aessiunt Information: Your name and account number, (2) • The dollar amount of the suspected error; (3) pess(iot(pr1 of Problem: If you think there is an error on your bill, describe what you believe is wrong an w y you believe it is a mistake. You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing You may call us, but If you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: (1) We cannot try to collect the amount to question, or report you as delinquent on that amount; (2) The charge In question may remain on your statement, and we may continue to charge you Interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount In question or any interest or other fees related to that amount; (3) While you do not have to pay the amount in question, you are responsible for the remainder of your balance; (4) We can apply any unpaid amount against your credit limit. ur Rfatlt u Arc Dissatisfied With Your redit Card_aurcpfjeses I problem are s have the rl that amount due one the nt and you have tried In good faith to correct the the merchatnt, you goods not 10 have pay the purchased Y g pay g purchase. To use this right, all of the following must be true: (1) The purchase must have been made in your home state or within 100 miles of your current mailing address. and the purchase price must have been more than $50. (Note: Neither of these Is necessary If your purchase was based on an advertisement we mailed to you, orf we own the company that sold you the goods or services.) (2) You must have used your Dail Preferred Account for the purchase. (3) You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: WebBank c/o Billing Inquiry Department, Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our Investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. PAYMENTS Requirements: ,Nailed payments must be by check or money order drawn in U.S. Dollars on funds deposited In the U.S. A mailed payment accompanied by the payment coupon portion of this statement in the envelope provided and received by 5 PM local time at the payment address will be credited on the day we receive it. Payments made online or through the automated telephone system prior to 5 PM Central Time ("CT") will be credited the same day. On Monday - Friday, if you ask for an expedited payment. receive the assistance of a DE'S representative, and agree to pay a fee, your payment will be credited the day It is Initiated. The cut off time for Initiating an expedited payment 1s 8 PM CT. The fee for processing your expedited payment will not exceed S15. Non -expedited payments made through a DFS representative will be credited the next day. Payment by Check: When you provide a check as payment, you authorize us either to use Information from your check to make a one-time electronic fund trans er from your account or to process the payment as a check transaction. When we use the Information to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. If you get your checks back with your statement. you will not receive this check back. If you have any questions, please contact aur Customer Care Team. INTEREST CHARGE CALCULATION Definitions; Plan Type — specifies If the purchase is subject to a Promotional Credit Plan. Promotion Expiration Dote — shows when the Promotional Credit Plan will end. Balance Subject to Interest Rate — the Average Daily Balance for the current billing cycle and the amount upon which the current periodic interest rate is calculated. Dolly Per)odIc Rate — determined by multiplying the Corresponding Annual Percentage Rate by 1 /365th (1 /366th in a leap year), Is the rate used to determine your Interest Charges for each Plan. Corresponding Arcual Percentage Rote the rate used to determine your Interest Charges for each Plan. Days in Cycle — the number of days upon which Interest Charges are calculated for this billing cycle. Interest Charges — the amount you pay for keeping a balance on your Dell Preferred Account. For more information, see the sections entitled "Periodic Interest Charge" and When Periodic Interest Charge is Imposed" in your credit agreement. Deferred Interest Charges — interest charges that have accrued in the current and prior billing cycles, but which you will not have to pay if you pay off your New Plan Balance by the Promotion Expiration Date. Sce " Deferred Payment Credit Plan" in the Promotional Credit Plans" section of your credit agreement. New Plan Balance — the amount In each Plan. Minimum Payment Due — the sum of all past due amounts plus the greater of $20.00 or 3% of the New Balance (the sum of all credit plans) rounded up to the next dollar. The minimum payment is allocated to each credit plan where a payment Is required. BALANCE COMPUTATION METHOD: To determine the "Average Daily Balances," we calculate a new balance•eacn day of the billing period for each separate credit plan that is part of your Account. For each credit plan we do the following. We take the previous balance each day, which includes any billed, but unpaid Interest Charges, Late Payment Fees and other fees, add any new purchases or charges, and subtract any paymerts or other credits. Then, we add up all the new balances for the billing period, and divide the total by the number of days in the billingperiod. This gives us the Average Daily Balance for each separate credit plan that Is part of your Account. See the "Periodic Interest Charge" section of your credit agreement for more Information. VARIABLE RATES: The daily periodic rates and corresponding Annual Percentage Rates are variable rates and may change each month. PAYMENT DUE DATE: Your payment due date will be the same day of the month for each monthly Billing Period and at least 22 days after the close of each Billing Period. We will not charge you interest on your purchases if you pay the New Balance b> the due date each month. For more information, please see the sections entitled "Periodic Interest Charge" and 'When Periodic Interest Charge is Imposed in your credit agreement, TRANSACTION DETAIL i e interest Charges — this Indicates the amount of interest charges that accrued in the current Billing Period that have been added to your account balance. Minimum Interest Charge Fee — 52.00 for any billing cycle for which a periodic interest Charge of less than 52.00 would have otherwise been charged. In the Transaction Detail on the front of this statement an amount accompanied by a (-) signifies a credit to your account. NOTICE TO TEXAS RESIDENTS: We are required by state law, if applicable, to notify you that we are collecting a debt and any information obtained will be used for that purpose. NOTICE TO CALIFORNIA RESIDENTS: In compliance with California law 5850, Dell Inc. may add a State Environmental Fee to your invoice based upon products selected and a shipping destination located in California. The fee will be applied for each eligible unit within the order for orders placed on or after January 1, 2005. Fees are as follows: 56 per device with a screen size less than 15", $8 per device with a screen size of 15" but less than 35", and 510 per device with a screen size 35" or greater. DELL FINANCIAL SERVICES (DFS): DFS Customer Care •- For assistance with financing issues such as billing questions, account balance, or other questions related to this statement: Online: raterAellsam,slis. Phone: 1.800.283.2210 DFS Credit Protection Plan - To enroll In the Credit Protection Plan, or for questions regarding the Plan, call 1.877.511.4552. For Written Inquiries: Dell Financial Services c/o DFS Customer Care Dept. P.O. Box 81577 Austin, TX 78708-1577 Send Payment To: Dell Preferred Account P.O. Box 6403 Carol Stream, IL 60197-6403 (Please do not fend correspondence to 1116 address) Street City Dell Inc. (Dell): Dell Customer Care - For assistance with order status, rebates, or returns: Online: www.dellcustomercare.com Phone: 1-800-624-9897 Dell Sales • To find a great deal on your next purchase: Online: wwr'.dell.cortl Phone: 1-800-289-3355 Dell Technical Support - For technical assistance with your Dell equipment and warranty information: Online: .. . t f Phone: 1-800-624-9896 Address Change Form: Please enter your new address information below and check the box on the reverse side. For faster processing, visit DFS Customer Care at www.dettcom/dfs, or change your address by calling us toll free at 1-800.955-3355. (Please note that this phone number is for address changes only.) Telephone Email Address State Fax Telephone Zip Code Ste/Apt Offered by Web!ank Dell Preferred Account Account Number* 2 709 For the billing period ending August 18, 2012 Page 1 of 1 Financial Services Please see reverse side for important account information and contact Information, Special Messages for STACEY HEILIG Having trouble paying your account? Please contact an account specialist at 1.800-283.2210 for payment options. Your account is three months past due and has been closed to future purchases. We have told a credit bureau about a late payment, missed payment or other default on your account. This information may be reflected in your credit report. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,766.40 50.00 50.00 50.00 50.00 535.00 563.88 New Balance Past Due Amount Credit Limit Available Credit Statement Closing Date Days in Billing Cycle $2,865.28 5242.00 55,000.00 50.00 August 18, 2012 31 Contact Dell Financial Services Customer Service at 1.800.283.2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52,865.28 Minimum Payment Due' 5328.00 Payment Due Date September 16, 2012 " Includes Past Due Amount of 5242.00 Late date period, balance. For If 1-800-283-2210 http://www.Justice.gov/ust/eo/bapcpa/ccde/cc Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR may be increased to the Penalty APR which could be up to 29.99%. Minimum Payment Warning: If you make only the minimum payment each you will pay more In Interest and it will take you longer to pay off your example: Balance Subject to Interest Rate If you make no additionalthis rd and charges using card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 21 years 510,002.15 $117.34 3 Years 54,224.24 (Savings - 55,777.91) you would like more Information about credit counseling services, call or go to approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date Post Date 08.16-12 --_-08.16.12 08.17.12 08.17-12 Description of Transaction or Credit Fees LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged, BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 595.00 5433.99 A u 35.00 $35.00 63.88 563.88 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,768.65 0.07442% 27.24% (v) $63.88 52,865.28 50.00 5328.00 v) - Variable Rate Please 011 In the 'Amount Enclosed' and return the payment coupon with your check in the enclosed realm envelope. Do not staple, paper dlp, rad or tape the contents. 0Del -1 Prererred Account' Offered by WebBank 18 Want to pay nowt Visit www,dell.com/dfs to make your payment online. Go paperlessl Visit www.dell.com/GoPaperless to learn more. Nov Address or Phone slumber? Please visit its at www-defteam/ells or check box and complete reverse side. aV,W13 „ata =40 30 n13,. 4I 0 lm pa.,50M,lmxr 15.10505 rIIIInrIuII.I IiiuIlIIuIIuiutliHIiIIiIIuiInlirllniIIIIIl STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account N: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 4111111111111111.11 709 $2, 65.28 5328.00 September 16, 2012 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. rlhnnlllplttltllyIIIIIi1IIIIiI11Ihr111.1.IliIIIiIiIIiIIIltr DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. Box 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000028652800000860000003280009162012000007900 r INFORMATION ABOUT YOUR ACCOUNS A D • iF YOU THINK YOU FiND A MISTA)(E ON YOUSTATE.MENT n you think there is an error on your statement, write to us at: Billing Inquiry Department, Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. In your letter, give us the following information: (1) : • r i • n. '• is Your name and account number, (2) Dollar amount: The dollar amount of the suspected error; (3) DesC)iotlotl of Prpblefit: If you thin t ere s an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us within 60 days afterit e error appeared on your statement. You must notify us of any potential errors 10 writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount In question. While we Investigate whether or not there has been an error, the following are true: (1) We cannot try to collect the amount In question, or report you as delinquent on that amount; (2) The charge in question may remain on your statement, and we may continue to charge you Interest on that amount. But, If we determine that we made a mistake, you will not have to pay the amount In question or any interest or other fees related to that amount: (3) While you do not have to pay the amount in question, you are responsible for the remainder of your balance; (4) We can apply any unpaid amount against your credit limit. Your R'ghts l Di =t i Wi •ur Credit Card PurchmeS,, If you are dissatisfied t e goods or services that you have purchased with your Dell Preferred Account and you have tried In good faith to conect the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the following must be true: (1) The purchase must have been made in your home state or within 100 miles of your current malting address. and the purchase price must have been more than 550. (Note: Neither of these Is necessary if your purchase was based on an advertisement we mailed to you, or If we own the company that sold you the goods or services.) (2) You must have used your Dell Preferred Account for the purchase. (3) You must not yet have sully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: WebBank c/o 8llling Inquiry Department, Dell Preferred Account, P.D. Boz 81585, Austin, TX 78708.1585. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our Investigation, we will tell you our decision. At that point, 1f we think you owe an amount and you do not pay, we may report you as delinquent. PAYMENTS check or moneeyy order drawn 1n U.S. Dollars on funds deposited In the U.S. A mailed payment accompanied by the pale coupon portion of this ant in b eby payment envelope provldedand received by 5 PM local time at the payment address will be credited on the day we receive it. Payments made online or through the automated telephone system prior to 5 PM Central Time ("CT") will be credited the same day. On Monday - Friday, if you ask for an expedited payment, receive the assistance of a (FS representative, and agree to pay a fee, your payment will be credited the day It is initiated. The cut off time for initiating an expedited payment Is 8 PM CT. The fee for processing your expedited payment will not exceed 515. Non -expedited payments made through a DFS representative will be credited the next day. Egmont by Check: When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use the information to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. If you get your checks back with your statement, you will not receive this check back. If you have any questions, please contact our Customer Care Team. INTEREST .CHARGE CALCULATION Pani specifies If the purchase is subject to a Promotional Credit Plan. Promotion Expiration Dote — shows when the Promotional Credit Plan will end. Balance Subject to Interest Rote — the Average Daily Balance for the current billing cycle and the amount upon which the current periodic Interest rate is calculated. Doily Periodic Rate — determined by multiplying the Corresponding Annual Percentage Rate by 1 /365th (1 /366th in a leap year), is the rate used to determine your Interest Charges for each Plan. Corresponding Annual Percentage Rate — tie rate used to determine your Interest Charges for each Plan. Days in Cycle — the number of days upon which Interest Charges are calculated for this billing cycle. interest Charges — the amount you pay for keeping a balance on your Dell Preferred Account. For more information, see the sections entitled "Periodic Interest Charge" and When Periodic Interest Charge is Imposed" in your credit agreement. Deferred Interest Charges — interest charges that have accred in the current and prior billing cycles, but which you will not have to pay if you pay off your New Plan Balance by the Promotion Expiration Date. See " Deferred Payment Credit Plan" in the Promotional Credit Plans" section of your credit agreement. New Plan Balance — the amount in each Plan. Minimum Payment Due — the sum of all past due amounts plus the greater 05 520.00 or 3% of the New Balance (the sum of all credit plans) rounded up to the next dollar. The minimum payment Is allocated to each credit plan where a payment Is required. BALANCE COMPUTATION METHOD: To determine the "Average Daily Balances," we calculate a new balance each day of the billing period for each separate credit plan that Is part of your Account. For each credit plan we do the following. We take the previous balance each day, which includes any billed, but unpaid Interest Charges, Late Payment Fees and other fees, add any new purchases or charges, and subtract any payments or other credits. Then, we add up all the new balances for the billing period and divide the total by the number of days In the billing period. This gives us the Average Daily Balance for each separate credit plan that Is part of your Account. fee the "Periodic Interest Charge" section of your credit agreement for more information. VARIABLE RATES: The daily periodic rates and corresponding Annual Percentage Rates are variable rates and may change each month. PAYMENT DUE DATE: Your payment due date will be the same day of the month for each monthly Billing Period and at least 22 days after the close of each Billing Period. We will not charge you interest on your purchases if you pay the New Balance by the due date each month. For more information, please see the sections entitled "Periodic Interest Charge" and 'When Periodic interest Charge is Imposed" In your credit agreement. TRANSACTION DETAIL. tiff Billed Interest Char es — this indicates the amount of interest charges that accrued in the current Billing Period that have been added to your account balance. Minimum interest targe Fee — 52.()0 for any billing cycle for which a periodic Interest Charge of less than 52.00 would have otherwise been charged. In the Transaction Detail on the front of this statement an amount accompanied by a (-) signifies a credit to your account. NOTICE TO TEXAS RESIDENTS: We are required by state law, 1f applicable. to notify you that we are collecting a debt, and any information obtained will be used for that purpose. NOTICE TO CALIFORNIA RESIDENTS: In compliance with California law 5850, Dell Inc. may add a State Environmental Fee to your invoice based upon products selected and a shipping destination located In California. The fee will be applied for each eligible unit within the order for orders placed on or after January 1, 2005. Fees are as follows: 56 per device with a screen size less than 1S". 58 per device with a screen size of 15" but less than 35", and $10 per device with a screen size 35" or greater. DELL FINANCIAL SERVICES (DFS): DFS Customer Care - For assistance with financing issues such as billing questions, account balance, or other questions related to this statement: Online: www.dell.com/dfs Phone: 1-800.283.2210 DFS Credit Protection Plan - To enroll in the Credit Protection Plan, or for questions regarding the Plan, call 1.877.511.4552. For Written Inquiries: Dell Financial Services c/o DFS Customer Care Dept. P.O. Box 81577 Austin, TX 78708-1577 Send Payment To: Dell Preferred Account P.O. Bax 6403 Carol Stream, IL 60197-6403 (Please do not send ear nspondenta to this addren1 Dell Inc. (Dell): Dell Customer Care - For assistance with order status, Online• www.dellcustomercare.corq Phone: Dell Sales - To find a great deal on your next purchase: Online: www.dell.com Phone: Dell Technical Support - For technical assistance with and warranty information: Online: 1 • r Phone: rebates, or returns: 1.800-624-9897 1.800.289-3355 your Dell equipment 1.800.624.9896 Address Change Form: Please enter your new address 'nformation below and check the box on the reverse side. For faster processing, visit DES Customer Care at www,dell.com/dfs, or change your address by calling us toll free at 1.800.955.3355. (Please note that this phone number is for address changes only.) Street. City ( 1 Telephone Email Address State Fax Telephone Zip Code Ste/Apt It 1l91980590-8zxt zo Offered by WebBank Dell Preferred Accoun Account Number For the billing period ending July 18, 709 012 Page 1 of 1 Financial Services Please see reverse skle for Important account information and contact Information. Special Messages for STACEY HEILIG Changes will be made to your Account beginning with your September Billing statement relating to the date on which your billing cycle ends. Your September Statement Closing Date is being moved three (3) days tater in the month than on prior billing statements. This change will result in a three (3) day decrease in the number of days during which you may make a payment without incurring a Late Charge. Your Payment Due Date is not changing and you will continue to receive at least 22 days between your Statement Closing Date and your Payment Due Date. You may incur an additional three (3) days of interest on your September billing statement as a result of this change. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Pees Charged Interest Charged $2,671.70 $0.00 $0.00 50.00 $0.00 $35.00 559.70 New Balance 52,766.40 Past Due Amount $159.00 Credit Limit 55,000.00 Available Credit 50.00 Statement Closing Date July 18, 2012 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell,com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Please mall payments to the address on your payment coupon below. Payment Information New Balance 52,766.40 Minimum Payment Due' $242.00 Payment Due Date August 16, 2012 a Includes Past Due Amount of $159.00 Late date period, balance. For If 1-800-283-2210 http://www.Justice.gov/ust/eo/bapcpa/ccde/cc Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR may be increased to the Penalty APR which could be up to 29.99%. Minimum Payment Warning: If you make only the minimum payment each you will pay more In Interest and it will take you longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 21 years $9,612.70 5113.29 3 Years 54,078.44 (Savings - $5,534.26) you would like more information about credit counseling services, call or go to approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date Post Date 07-16.12 07-16-12 07.18.12 07-18-12 Descrlpdon of Transaction or Credit FeesLATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 560.00 5370.11 Amount 35.00 00 $35. -- -1 59.70 $59.70 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Pion Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,674.03 0.07442% 27.24% (v) $59.70 $2,766.40 $0.00 $242.00 v) - Variable Rate Please 911 In the 'Amount Enclosed and return the payment coupon with your check In the enclosed return envelope. Do not staple, paper clip, fold or tape the contents. Offered by WebBank 18 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperlessl Visit www.dell.com/GoPaperless to learn more. rkrw Address or Prone Number? Please sisli us et www.detl.corn/drs or check box and conplele Averse ride. oumv 1103 tt.f18m,ax,sw4,.n armnu ,voa,«wn.nmro"vs,.cu Iuulllrullllrlllilllllllrirrullllr,rltfrhllrhlllllllllutli STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 ffi Account /l: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 2 709 $2,766.40 5242.00 August 16, 2012 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check ce money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. 11.11.691.11.1.111.11.11-11.1.11,1111,111.1111111111,1 61.11 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.D. BOX 6403 CAROL STREAM, IL 60197-6403 'cY 16879450119046422709000027664000000830000002420008162012000007900 L INI:ORMATION ABOUT YOUR ACCOUNT WHAT TO DQJF YOU THINK YOU FINp A MISTAKE ON YOUR STATEMENT 1f you thin there is an error on your statement, wntc to us at: Billing Inquiry Department, Deli Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. In your letter, give us the following Information: 11) Account Information: Your name and account number; (2) Dollar amount: The dollar amount of the suspected error; (3) pespriotiotl of Problem: If you think there Is an error on your bill, describe what you believe Is wrong and why you believe it is a mistake. You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing You may call us, but 1f you do we are not required to Investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an enor, the following are true: (1) We cannot try to collect the amount In question, or report you as delinquent on that amount; (2) The charge In question may remain on your statement, and we may continue to charge you interest on that amount. But, If we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount; (3) While you do not have to pay the amount in question, you are responsible for the remainder of your balance; (4) We can apply any unpaid amount against your credit limit. Your Rights,jf You Ate Dissatisfied Wlth Your C it Card Qurchases If you are dissatisfied with the goods or services that you have purchased with your Dell Preferred Account and you have tried In good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the following must be true: (1) The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than 550. (Note: Neither of these Is necessary If your Purchase was based on an advertisement we services.) to you, orf we own the company that sold you the goods or seces.) (2) You must have used your Del Preferred Account for the purchase. (3) You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us 1st writing at: WebBank c/o Billing Inquiry Department, Dell Preferred Account, P.O. Box 81585, Austin. TX 78708-1585. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent. PAYMENTS Requirements: Mailed payments must be by check or money order drawn In U.5. Dollars on funds deposited to the U.S. A mailed payment accompanied by the payment coupon portion of this statement in the envelope provided and received by 5 PM local time at the payment address will be credited on the day we receive it. Payments made online or through the automated telephone system prior to 5 PM Central Time ("CT") will be credited the same day. On Monday - Friday, If you ask for an expedited payment, receive the assistance of a DFS representative, and agree to pay a fee, your payment will be credited the day It Is initiated. The cut off time for initiating an expedited payment is 8 PM CT. The fee for processing your expedited payment will not exceed 515. Non -expedited payments made through a DFS representative will be credited the next day. Payment by Check: When you provide a check as payment, you authorize us either to use information from your check to make a onetime electronic fund transfer from your account or to process the payment as a check transaction. When we use the information to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. If you get your checks back with your statement, you will not receive this check back. If you have any questions, please contact our Customer Care Team. INTEREST CHARGE CALCULATION Plan Type - specifies if the purchase is subject to a Promotional Credit Plan. Promotion Expiration Dote - shows when the Promotional Credit Plan wilt end. Balance Subject to interest Rote - the Average Daily Balance for the current billing cycle and the amount upon which the current periodic Interest rate is calculated. Daily Periodic Rate - determined by multiplying the Corresponding Annual Percentage Rate by 1 /365th (1 /366th in a leap year), Is the rate used to determine your Interest Charges for each Plan. Corresponding Annual Percentage Rote - the rate used to determine your Interest Charges for each Plan. Days in Cycle - the number of days upon which Interest Charges are calculated for this billing cycle. interest Charges - the amount you pay for keeping a balance on your Dell Preferred Account. For more information, see the sections entitled "Periodic Interest Charge" and When Periodic Interest Charge is Imposed" in your credit agreement. Deferred Interest Charges - interest charges that have accrued in the current and prior billing cycles but which you will not have to pay if you pay off your New Plan Balance by the Promotion Expiration Date. Ser " Deferred Payment Credit Plan" in the Promotional Credit Plans" section of your credit agreement. New Plan Balance - the amount in each Plan. Minimum Payment Due - the sum of all past due amounts plus the greater of 520.00 or 3% of the New Balance (the sum of all credit plans) rounded up to the next dollar. The mtnlmum payment is allocated to each credit plan where a payment is required. BALANCE COMPUTATION METHOD: To determine the "Average Daily Balances," we calculate a new balance each day of the billing period for each separate credit plan that is part of your Account. For each credit plan we do the following. We take the previous balance each day, which includes any billed, but unpaid Interest Charges, Late Payment Fees and other fees, add any new purchases or charges, and subtract any payments or other credits. Then, we add up all the new balances for the billing period and divide the total by the number of days in the billing period. This gives us the Average Daily Balance for each separate credit plan that Is part of your Account. fee the "Periodic Interest Charge" section of your credit agreement for more Information. VARIABLE RATES: The daily periodic rates and corresponding Annual Percentage Rates are variable rates and may change each month. PAYMENT DUE DATE: Your payment due date will be the same day of the month for each monthly Billing Period and at least 22 days after the dose of each Billing Period. We will not charge you interest on your purchases if you pay the New Balance by the due date each month. For more information, please see the sections entitled "Periodic Interest Charge" and 'When Periodic Interest Charge Is Imposed' In your credit agreement. TRANSACTION DETAIL Billed Interest Charges - this indicates the amount of interest charges that accrued in the current Billing Period that have been added to your account balance. Minimum Interest Charge Fee - 52.00 for any billing cycle for which a periodic Interest Charge of less than 52.00 would have otherwise been charged. In the Transaction Detail on the front of this statement an amount accompanied by a (-) signifies a credit to your account. NOTICE TO TEXAS RESIDENTS: We are required by state law, if applicable, to notify you that we are collecting a debt, and any Information obtained will be used for that purpose. NOTICE TO CALIFORNIA RESIDENTS: In compliance with California law 5650, Dell Inc. may add a State Environmental Fee to your invoice based upon products selected and a shipping destination located in California. The fee will be applied for each eligible unit within the order for orders placed on or after January 1, 2005. Fees are as follows: 56 per device with a screen size less than 15', 58 per device with a screen size of 15" but less than 35", and 510 per device with a screen size 35" or greater. DELL FINANCIAL SERVICES (DFS): DFS Customer Care - For assistance with financing issues such as billing questions, account balance, or other questions related to this statement: Online: wwwciell.comals Phone: 1-800-283-2210 DFS Credit Protection Plan - To enroll In the Credit Protection Plan, or for questions regarding the Plan, call 1-877.511.4552. For Written Inquiries: Dell Financial Services c/o DFS Customer Care Dept. P.O. Box 81577 Austin, TX 78708-1577 Send Payment To: Dell Preferred Account P.O. Box 6403 Carol Stream, IL 60197-6403 (Please do not fend co..esrwndeneo to this address) Street City Deli Inc. (Dell): Dell Customer Care - For assistance with order status, rebates, or returns: Online: yedyaellcustsaMerCare.cOm Phone: 1.800-624.9897 Dell Sales • To find a great deal on your next purchase: Online: www,5lell.conl Phone: 1-800-289-3355 Dell Technical Support - For technical assistance with your Dell equipment and warranty information: Online: n.,. U•r Phone: 1.800-624-9896 Address Change Form: Please enter your new address 'nformat(on below and check the box on the reverse side. For faster processing, visit OFS Customer Care at www.dell.com/dfs, or change your address by calling us toll free at 1.800.955-3355. (Please note that this phone number is for address changes only.) Telephone Email Address State Fax Telephone Zip Code Ste/Apt Offered by WebBank Dell Preferred Account Account Number 2 709 For the billing period ending June 18, 2012 Page 1 of 1 inancial Services Please see reverse side far Important account Information and contact Information. Special Messages for STACEY HEILIG Running one payment past due? We want you to continue to receive the many benefits of being a valued Dell Preferred Account holder. Please pay the Minimum Payment Due. If you have already sent us this payment, thank you. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,587.00 50.00 50.00 50.00 50.00 525.00 559.70 New Balance 52,671.70 Past Due Amount 578.00 Credit Limit 55,000.00 Available Credit 52,328.30 Statement Closing Date June 18, 2012 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1.800-283.2210 ar visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52 671.70 Minimum Payment Due' 5159.00 Payment Due Date July 16, 2012 • Includes Past Due Amount of 578.00 Late date may Minimum period, your For If 1.800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29,99%. Payment Warning; If you make only the minimum payment each you will pay more in interest and it will take you longer to pay off balance. example: Balance Subject to interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 20 years 59,219.67 5109.41 3 Years 53,938.76 (Savings .55,280.91) you would like more information about credit counseling services, call 283.2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 06-17-12 06-18-12 Post Date Description of Transaction or Credlt Fees 06-17-12 LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged 06.18.12 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 525.00 5310.41 Amount 25.00 _ 525.00 59.70 559.70 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to interest Rate Daily Periodic Rate Annual Percentage Rate (APR) interest Charges Promotion Plan Deferred Interest Charges New Pian Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,587.80 0.07442% 27.24% (v) $59.70 52,671.70 50.00 5159.00 (v) = Variable Rate Please 811 In the 'Amount Enclosed and return thepayment coupon wlthyour check In the enclosed return envelope. Do not staple, paper clip, fold cr tape the contents. - Offered by WebBank 18 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperless! Visit www.detl.com/GoPanerless to learn more. „r • .,I.: . • r 0160/11 1J SI 31=07,14 Ja+ 70Efa W40). .$DOM , OZ Wwlf,W,Gna' ,54,N PA III IIIIIIIdllhlllrll l lhll$J(Illdllr(lJ III'II(ay(rul STACEY HEILIG {.t 12 SHARON ROAD ENOLA PA 17025-1823 Account 8: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 2 709 52,671.70 5159.00 July 16, 2012 Please make your Bieck payable to: Dell Preferred Account. Include your 19 digit account number on your check ar money order. Ensure the 'Amount Enclosed' written on the coupon equals the cheds amount. IuIllluuIifiIillllilli'IIIIIriIIIIIIIIIIIIIIIIIItiiiI IIIIIIIIIIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000026717000000810000001590007162012000007900 Offered by WebBank Dell Preferred Account Account Numbea�� For the bitting period e 709 nding May 18, 2012 Paget of 1 inancial Services Please see reverse side for Important account Information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time 0PA offers! Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,607.97 -579.00 50.00 $0.00 50.00 50.00 558.03 New Balance Past Due Amount 52,587.00 50.00 Credit Limit 55,000.00 Available Credit $2,413.00 Statement Closing Date May 18, 2012 Days In Billing Cycle 30 Contact Dell Financial Services Customer Service at 1.800.283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Please mail payments to the address on your payment coupon below. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY TH Payment Information New Balance 52,587.00 Minimum Payment Due 578.00 Payment Due Date June 16, 2012 Late date may Minimum period, your For If 1.800. http://www.Justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more in Interest and It will take you longer to pay off balance. example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown an this statement in about... And you will end up paying an estimated total of... Only the minimum payment 20 years $8,882.36 5105.94 3 Years 084 (Savings=4555,068.52) you would like more information about credit counseling services, call 283.2210 or go to E NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number 05-16-12 05-16-12 Post Date 05-17-12 05-17-12 05-16-12 Description of Transaction or Credit CHECKFREE Fees AUTOMATIC LATE FEE REVERSAL LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged 05.18-12 05-18-12 Amount • 79.00 - 25.00 25.00 50.00 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 50.00 5250.71 58.03 558.03 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,599.23 0.07442% 27.24% (v) 558.03 52,587.00 50.00 $78.00 (v). Variable Rate Please fill in the 'Amount Enclosed' and return the payment coupon wlthyour check In the enclosed return envelope. Do not staple, paper clip, fold or tape the contents. Offered by Webfank 18 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperlessl Visit www.dell.com/GoPaperless to learn more. +r.. Adnnrin of neve ..ut rs ar ,.w..runearNbY a cried br,A and [Mktg, ft Rrlr. anon ,I3, 30:070.200051411..1.0217,27.4 I ntna...0M iam' even ow Illtlilln111rJII9IIII9IIIIII1.."1ihIIIIIIIIIIrf1.1.11111P1 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 4: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed; 709 52,587.00 578.00 June 16, 2012 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your died, or money order. Ensure the 'Amount Endosed' written on the coupon equals the check amount. iiiiIrIIIIIIrr1II11IIIIIIIIrlrinluiIIlIiiI!IlhuIILllllllIIIlil DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000025870000000780000000780006162012000007900 Offered by WebBank Dell Preferred Account Account Number For the billing period ending Apri 709 8. 2012 Page 1 of 1 inancia) Services Please see reverie side for Important accaunf fnformatlon and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,626.85 -579.00 50.00 50.00 $0.00 50.00 560.12 New Balance $2,607.97 Past Due Amount 50.00 Credit Limit 55,000.00 Available Credit 52, 392.03 Statement Closing Date April 18, 2012 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1.800.283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Ptease mail payments to the address on your payment coupon below. Payment Information New Balance 52,607.97 Minimum Payment Due 579.00 Payment Due Date May 16, 2012 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay of( your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about.., And you will end up paying an estimated total of... Only the minimum payment 20 years 58,965.36 5106.80 3 Years 53,844.80 (Savings -$5,120.56) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 04.14.12 04.14-12 04.16-12 04.18.12 Post Date Description of Transaction or Credit 04-17-12 CHECKFREE Fees 04-17-12 AUTOMATIC LATE FEE REVERSAL 04-16-12 LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged 04.12-12 INTEREST CHARGE CREDIT 04-18-12 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 50.00 5192.68 Amount 79.00 • 25.00 25.00 _ 50.00 - 0.13 60.25 560.12 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,611.55 0.07442% 27.24% (v) 560.25 52,607.97 50.00 579.00 (v) = Variable Rate Please 1111 In the 'Amount Enclosed' and return the payment coupon wllhyour check In the enclosed return envelope. Do not staple, paper cllp2 fold or tape the contents. Offered by WebBank 18 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperless! Visit www.dell.com/GoPaperless to learn more. OVW. I,1']O,r00ni> h0,0,9tbfflfvAd fO2ar!„W orrav ow IIuh1I11IIIIIIlII1II1II1IIII1I1IIIIIIIIIl111IuliII1III1IIIIIIIhII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 6: New Balance: Minimum Payment Duc: Payment Due Date: Amount Enclosed: elialingital2709 $2,607.97 579.00 May 16, 2012 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIIIIIpIUIIIIIIt1IIIth1II IIIIIii1i tltttlrltllulU114tIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000026079700000?90000000790005162012000007900 Offered by WebBank Dell Preferred Account Account Number2 709 For the billing period ending March 18, 2012 Page 1 o(1 inancial Services Nesse see reverse side far Important account Information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged interest Charged 52,669.46 -5100.00 50.00 50.00 50.00 50.00 557.39 New Balance 52,626.85 Past Due Amount 50.00 Credit Limit 55,000.00 Available Credit 52,373.15 Statement Closing Date March 18, 2012 Days in Billing Cycle 29 Contact Dell Financial Services Customer Service at 1.800.283.2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585, Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52,626.85 Minimum Payment Due 579.00 Payment Due Date April 16, 2012 Late date may Minimum period, balance. For If 1.800- http://www.Justice.gov/ust/eo/bapcpa/ccde/cc Payment Warning: If we do not receive your minimum payrnent by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payrnent each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no . additional charges using this card and each month you pay... You will pay off the balance shown on this - statement in about... And you wilt end up paying an estimated total of... Only the minimum payment 20 years 59,045.90 5107.58 3 Years 53,872.88 (Savings •$5,173.02) you would like more information about credit counseling services, call 283.2210 or go to approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detait Reference Number Trans Date 03-16-12 03-18-12 Post Date Description of Transaction or Credit 03-16.12 CHECKFREE '_ - - - — - Interest Charged - 03.18.12 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 50.00 5132.56 Amount - 100.00 57.39 557.39 Interest Charge Calculation Your Annual Percentage Rate (APR) Is the annual Interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,659.11 0.07442% 27.24% (v) 557.39 52,626.85 50.00 579.00 v) - Variable Rate A big deal on a great system. Being a Dell Preferred Account'° holder means recemn9 great offers. auweni mocoa,n . —'....G..w....o..s-.+.,,,1..+.+...r..a.rw..a.M Del! recommends Windows* 7 GIWK54 tiVP0U,4ML..e A SO s one Inspiron" 148 00 par .qf Cue-5ranv r.erura wra.T 7 H NrMo allegtan.q:w-r era M -MY Y, $69999 nnenctec lar new Vin exams guinea Customers will Pea 1.,er ed ad.' E-vaare'Code 6MIa6 rNPDSP2050 CGci, QelLt7a71m1r120pekaru or .H 7,800445'7129 Please fill In the 'Amount Enclosed and return the payment coupon wlthyour check In the enclosed realm envelope. Do not staple, paper clip, fold or tape the contents. Offered by WebBank 18 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperlessl Visit www.dell.com/GoPaperless to learn more. OV,°., nS]Oro...r ,QI jMK.1+0l6a .i. 101 ONAIGC.CCer ,Yne 00 t11111711I1IiiiIIiIIIIlrill'ilii"IIIIIIIII'IIII71IIIiIII'It1IIII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 6: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 111 285 626..85 579.00 April 16, 2012 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. tlut141uilittllltlilillullllrtIIIIIIIIIIIIlI71I7111IIIIIIIIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000026268500000790000000790004162012000010000 Offered by WebBank Dell Preferred Account Account Numbe 709 Far the billing period ending February 18, 2012 Page 1 of 1 Financial Services Please see reverse side for Important account information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summa of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,740.61 -583.00 50.00 50.00 50.00 50.00 511.85 New Balance Past Due Amount Credit Limit Available Credit Statement Closing Date Days in Billing Cycle 52,669.46 50.00 55,000.00 52,330.54 February 18, 2012 31 Contact Dell Financial Services Customer Service at 1-800.283.2210 or visit us online at www.dell.cam/dfs. Please send billing inquiries to Bitting Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52,669.46 Minimum Payment Due 581.00 Payment Due Date March 16, 2012 Late date may Minimum bperilaod, For I 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your ance. example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about.., And you will end up paying an estimated total of... Only the minimum payment 20 years 59,212.12 5109.32 3 Years 53,935.52 (Savings -55,276.60) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date Post Date Description of Transaction or Credit 02-16-12 02-16-12 CHECKFREE —Interest Charged 01-18-12 01-27-12 INTEREST CHARGE CREDIT 01-27-12 01.27.12 INTEREST CREDIT ADJUSTMENT ON PURCHASE 02-17-12 02-17-12 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR 11H1S PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 50.00 $75.17 Amount - 83.00 s0.00 0.04 61.89 511.85 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,682.54 0.07442% 27.24% (v) 561.89 52,669.46 50.00 S81.00 (v) a Variable Rate A big deal ona great system. Bmnq a NO Preferred Arcourn hold*, means ratewsisg great olfers ;xurrerusarurt.wn ow . _ , -. •-•rawrw,at...nr {�+Fe` y^Mh.Y -.--.0--'rr--cam. i • - yNia�rt.4 .,r:l.�r• « 01441,i^. .alt YI,.a Wav'i L -4h t Dell recommends Windows 7. lnspiron' 14z 499.,...[roe JOe, Gray. ar raa�9rwwsr,+racw .sj11. Mirlin r.m $54999 f raxrrg b naw and amtaq 4uated ostsyre9s .eh Cod Pe09:,4 Waris E-Vilue Coda 0N406-rNPOSPZBSB Glick d,RcOMlebl2dpatrard or call 1.800.4593151 Please NII In the 'Amount Enclosed' and return the payment coupon with your check In the enclosed return envelope. Do not stapte5 paper slip., fold or tape the contents. Want to pay now? Visit www.dell.cam/dfs to make your payment online. Go paperlessl Visit www.dell.com/GoPaperless to learn more. Offered by WebBank 18 111 r, 01.01xs%I]m9.r1410.03 M... ,0,112.0.01.10.• PINIIu,IIII,IIIl"1411IIII IIIIIIIIIPIIIIPIIII,IIIIIl II1lIIII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account #: New Balance: Minimum Payment Due: Payment Due Date: Amount 2 709 5 ,669.46 S81.00 March 16, 2012 Please make your check payable to: Oen Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. I111III41PIhII I IIII11661111111111111I Id61111I I I'1111iiJIIl l DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. Bax 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000026694600000810000000810003162012000008300 L Offered by Web8ank Dell Preferred Account Account Numbe2 709 For the billing period ending January 18, 2012 Page 1 of 1 Financial Services Ptease see reverse side for Important accoont information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,760.29 -583.00 50.00 50.00 50.00 50.00 563.32 New Balance 52,740.61 Past Due Amount 50.00 Credit Limit 55,000.00 Available Credit 52,259.39 Statement Closing Date January 18, 2012 Days in Bitting Cycle 31 Contact Dell Financial Services Customer Service at 1.800.283.2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing Inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52,740.61 Minimum Payment Due 583.00 Payment Due Date February 16, 2012 Late date may Minimum period, balance. For If 1.800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Date Ifou make no y additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total o(... Only the minimum payment 21 years 59,500.95 $112.23 3 Years 54,040.28 (Savings -55,460.67) you would like more Information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 01.12.12 01-18-12 Post Date 01.12.12 01.18.12 Description of Transaction or Credit CHECKFREE Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2012 Totals Year -to -Date Total fees charged 2012 Total interest charged 2012 $0.00 563.32 Amount - 83.00 63.32 563.32 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deterred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,741.54 0.07442% 27.24% (v) 563.32 $2,740.61 50.00 583.00 (v) = Variable Rate A big deal on a great system. Being a Dee Preferred Accouw"a homer means recernnp •nnr.r0net.04.XOnrswsCW, .,:.t:> -now. ...e o-',• ,r+.5..^. nil Dell recommends Windows* 7. K'oxe Mc4re k-rr.:yr. r'ur.i 101).P troy 5X011' yard Omit 11 4999 Morket Vetue• $593.99 '�+ after$144 on Forming la new arv1 enseng rnmt0el customers web Del Preferred Account• E-vaWe' Code 6M446.FNPO8N28HC Click deRMIDZJao3Z4p91licd or cant -800-2884100 -_ P_Ittastifjll liiJt _''?T4ttr!1 �Rct°iSd.4ndlgtprr ih9.PaYmFnt cyu Wit9 Y4ui fheSk lr ihe.gnn1Ps?5iJStym .......... P9 int3SaPlc„pap cilp, fdd u t4 re jhe_c47ty nt1._-- Offered by WebBank 18 k.sAa^cr 'nsegtt . r. 4.r %tr Want to pay nowt Visit www.dejl,com/dfs to make your payment online. Go paperlessl Visit www dell tom/GoPapecjes3 to learn more. o.ri. r3 b,,aen[lo,e,, aaero~ 1 a2oo.wwirom- IYna Pa IIIIIIiIIIIaillurhl9lllllllitllill'IIIIiiIIiIII'II"IIIIIIIIII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account k: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 52, 40.61 583.00 February 16, 2012 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIlrtuiiplliyiliipil'IIIIIIIIIlnilililililll6hid'Pnul DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000027406100000830000000830002162012000008300 Offered by WebBank Dell Preferred Account Account Numb) f 2 709 For the billing period ending December 18, 2011 Pa 1 of 1 financial Services accou Of id e tar Emportant tact tntmmatfon. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offersl Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,349.17 -571.00 -5582.97 51,006.94 50.00 50.00 558.15 New Balance Past Due Amount 52,760.29 50.00 Credit Limit 55,000.00 Available Credit 52,239.71 Statement Closing Date December 18, 2011 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1.800.283-2210 or visit us online at www.delt.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 52,760.29 Minimum Payment Due 583.00 Payment Due Date January 16, 2012 Late date may Minimum period, balance. For If 1.800. http://www.justice.gov/ust/eofbapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate Ifou make no Y. additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 21 years $9,578.70 5113.04 3 Years 54,069.44 (Savings .55,509.26) you would like more information about credit counseling services, call 283.2210 or go to Please mall payments to the address on your payment coupon below. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number DELL 6857296904 DELL 6857311729 DELL 6857296904 Trans Date Post Dale Description of Transaction or Credit 11.25.11 12-07-11 DELL CREDIT 11.25.11 11.27.11 DELL PURCHASE • THANK YOUI 11-25-11 11-27-11 DELL PURCHASE - THANK YOUI 12-09-11 12-09-11 PAYMENT - THANK YOU Interest Charged 12-18-11 12-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 $25.00 5733.07 Amount • 582.97 423.97 582.97 - 71.00 58.15 558.15 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,597.55 0.07463% 27.24% (v) 558.15 52,760.29 50.00 583.00 (v) = Variable Rate _ Pl_asa fill Ip Ne _Amount Enclosed.am1 return the payment coven with ya,r chock In the enc lased _return evelope. Do not staple p.9por clip,fold or tape the contorts._ __ Offered by WebBank 18 Want to pay now? Visit www dell.eom/dfs to make your payment online. Go paperlessl Visit www d 11 G•':• o learn more. Myr At -rest at r mitt fkle'Iri Frase watt. a et wwrw.deOeonsterh O trco. t.:: and IG -...•.'u moral xar. 0 7.11, X 30.64,1011 0,0 QTC.O MM 1 W MY MXC OOr WIM 04 Illlillllllllllllllllllllllllllllllllllllllllllllllllllllllllllll STACEY HEILIG 12 SHARON ROAD '„✓=s: ENOLA PA 1702 5-182 3 Account 6: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 411111.11111,12,k0.29 583.00 January 16, 2012 Please make your check payable to: Dell Preferred Account, Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IuII, I11IIIIuIIiIItIIII1liIi IItIiuIIsUIjIiIldurdtlllull DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000027602900000830000000830001162012000007100 Offered by WebBank Dell Preferred Account Account NumberfigIMMINO2 709 For the billing period ending November 18, 2011 Page 1 of Financial Services Please see reverse side or Important account information and contact Information. Speciai Messages for STACEY HEILIG Please note: Your monthly payment due date has been changed; it is later than the payment due date appearing on your last billing statement. Please refer to the payment due date below on this billing statement. This Is your new payment due date. 11 your promotional financing plan expires this billing period, your new payment due date will be your promotion expiration date. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,365.86 -571.00 50.00 50.00 50.00 50.00 $54.31 New Balance Past Due Amount 52,349.17, 50.00 Credit limit 55,000.00 Available Credit 52,650.83 Statement Closing Date November 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1.800.283-2210 or visit us online at www.dell.com/dfs. Please send billing Inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52, 349.17 Minimum Payment Due 571.00 Payment Due Date December 16, 2011 Late date may Minimum period, balance. For If 1-800- http://www,justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be Increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years 57,922.66 596.20 3 Years 53,463.20 (Savings •54,459.46) you would like more information about credit counseling services, call 283.2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 11-11-11 11-18.11 Post Date Description of Transaction or Credit 11.14.11 PAYMENT - THANK YOU Interest Charged 11-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interestcharged 2011 525.00 5674.92 Amount - 71.00 54.31 554.31 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,347.53 0.07463% 27.24% (v) 554.31 52,349.17 50.00 571.00 (v) = Variable hate A big deal on a great system. Being a Del Preferred Account'' holder means receiving great oilers crnwerfwenuveafe roe +_ a- 1: -- Dell recommends Windows* 7. Inspiron"15 real' C0,4,.;-3`nPe 0..,raslre,-'k-w+e Yhn+r;s^TH.x�Renxm 4(4.004 Mono, (AM'. Ia..±i Jux. kr4xt cmacv:a,nn, Cit. $49999 Markel Value• 0653.99 atter $154 on Smarmtl kr n ehlied customer,mit Del Pnrw,ed A..mx4F' E-VeMe Coln 6M446-rNP00Y33 Click detLwyt/nQLYdpilrair or call 1.088.590.4174. PIgys£IjIt Ig }Ile -'Amount FRclosc? 9RRItilir/f.t a P_ayrneRt cgupo0 with y4u199.9SSI th? r5lDigj9tYT PPYejo,S•. P9 0011t#Ple.P_aP€L41P,Jdp u }epS Pr.c99teelk ..- Offered by WebBank 18 Want to pay now? Visit www dell com/dfs to make your payment online. Go paperlessl Visit www dell.com/GoPaperlesy to learn more. rex. AC,1c-s r. Pow ea -)of 4t **Ma ' 0/01/Z1rf m t+4,11 Oeo. I sr,+:-t.r es.ersa (000.; iaal100r0a 0,,n0M.,,M, IX !MY 101000 OK. ,,;rtw.1510 PC Iiiblt4ipuplanraialIlIiI rlllllllllaaatahiii IiIllhalllla STACEY HEILIG 12 SHARON ROAD 1*. ENOLA PA 17025-1823 Account #: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 11111.11111111.1111102 709 52,349.17 571.00 December 16, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. iiIII11IIttIII1111i11i11111i11011ai11i111a11lI11l1i1i1111a11111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023491700000710000000710012162011000007100 Offered by Web8ank Dell Preferred Account Account Number 2 709 For the billing period ending October 18, 2011 Page 1 of t Financial Services Please see reverse side far Important account information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/soeciaioffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,457.60 -5146.00 50.00 50.00 50.00 50.00 $54.26 New Balance Past Due Amount 52,365.86 50.00 Credit Limit 55,000.00 Available Credit 52,634.14 Statement Closing Date October 18, 2011 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1.800.283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Bitting Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY Payment Information New Balance 52,365.86 Minimum Payment Due 571.00 Payment Due Date November 12, 2011 Late date may Minimum period, balance. For 11 1-800- http://www.justice.gov/ust/eo/bapcpa/cede Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Date If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years 57,990.54 $96.89 3 Years 53,488.04 (Savings -54,502.501 you would like more information about credit counseling services, call 283-2210 or go to /cc_approved.htm. THE NEW BALANCE BY THE PAYMENT OUE DATE. Transaction Detail Reference Number Trans Date 10-12-11 10-18-11 Post Date Description of Transaction or Credit 10-12-11 PAYMENT - THANK YOU Interest Charged 10-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 525.00 5620.61 Amount • 146.00 54.26 554.26 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN S2,423.53 0.07463% 27.24% (v) 554.26 52,365,86 50.00 571.00 (v) a. Variable Rate A big deal on a great system. Samoa Dell Ptvteped ACcounty° folder meats receiving great offers. 'erudatum41MX-ea,10 tay.rrero- : r..,.�..�..n,....r-.... ' .. .,:.w+n ti wiu: Dell recommends Windows• 7. aar.a:-ts-suk, Roomy. La..m»n„+r ,Kone RCatxwsrMm 681ce-L cortw. e% umrrxonn.w.NY .wc MMh ward...A rwaaa $aywar. Prott.o ,n'o I 'No UMW HVoWoWR,ravt.Rm..lsopnu $49 999 afaSt54 Markat Vaoflu' 065199 Y liMxa'q kr runt Odoatomenwth DA nakpbaAxmtra" splrOn" 15 E -value Code. bMaa6-rNPaBxs5 Cock dCk.ti mfoctdpa_ttans or caa fe001953-6000. .-_ P3nas.Ql1Ip3llc_'8 4Ltal ERctesgd_4n ielutnfbe RaYDeatcykie°A- s'4fh,yqurshack LnJ ersti9it returrenv_Coje. P4 mat3rppLc,.PaPmeiIp„fold t MMPe.dreogte5Si•.-. Offered by WebBank 18 Want to pay now? Visit www.dell.com/dfs to make your payment online. Go paperlessl Visit www.dell.com/GoPaoerless to learn more. Apar At 0s. ee Mvv 4.— rt. A t as at aw4Aa'5Ote.ky6 e a'aRe7 b.. and r "IPA, 'r.a.w w.m.r...n,,,e,a6owwrrrow , orooaaaw,mm•,som PA Imi,IIIIIIIlbIn4lllh.1.111.11.11 iiiinq..yi1linlimiii STACEY HEILIG Y.• "� 12 SHARON ROAD ENOLA PA 17025-1823 Account #: New Balance: Minimum Payment Due: Payment Due Date: Amount. Enclosed: 709 52, 65.86 571.00 November 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIIIIIIIIIIIIIIIitlPi9liiliririltl.IIIIPuIIIhirlitllhlllII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 1687945011904642270900002365860000071000000071001112201100©014600 Offered by WebBank Dell Preferred Account Account Numbe4MIM110.2 709 For the bitting period ending September 18, 2011 Page 1 of 1 D*LL I Financial Services Please see reverse side far important account Inform tton and contact infomsatlan. Special Messages for STACEY HEILIG Running one payment past due? We want you to continue to receive the many benefits of being a valued Dell Preferred Account holder. Please pay the Minimum Payment Due. If you have a Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,377.47 50.00 50.00 50.00 50.00 525.00 $55.13 New Balance Past Due Amount Credit Limit Available Credit Statement Closing Date Days in Billing, Cycle 52,457.60 $72.00 55,000.00 52,542.40 September 18, 2011 31 Contact Dell Financial Services Customer Service at 1.800.283-2210 or visit us online atwww. le11,eom/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52 457.60 Minimum Payment Due' 5146.00 Payment Due Date October 12, 2011 ' Includes Past Due Amount of 572.00 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Ifou make no Y additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years 58,358.72 5100.64 3 Years 53,623.04 (Savings -54,735.68) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 09-12-11 09-18-11 Post Date 09.18.11 09-18-11 Description of Transaction or Credit Fees LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -lo -Date Total fees charged 2011 Total interest charged 2011 525.00 5566.35 Amount 25.00 525.00 55.13 555.13 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Promotion Balance Daily Annual Promotion Plan Deferred Minimum Plan Type Expiration Date Subject to Interest Rate Periodic Rate Percentage Rate (APR) Interest Charges Deferred Interest Charges New Plan Balance Interest Balance Amount Due Per Plan REGULAR PLAN 52,383.11 0.07463% 27.24% (v) 555.13 52,457.60 50.00 5146.00 (v) = Variable Rate Please fell Ip the 'Ampunt ttnclosed' and return the eayment coupon with your check In the enclogad return envelope. Do not staple,, gaper clip,fold of jape the contents. Offered by WebBank 18 Want to pay now? Visit www.dell.cornidfs to make your payment online. Go paperlessl Visit www.dell.cgm/GgPeperless to learn more. Near Aedram or Prone Number? Prase *rem* rarw.d&N.camttfi r Crock We aro =Vete reverse ase. usm, n so MOM! /01.1001M1113 W.W.I ,crawanmaaa• 154 NE P. IIIIrdIIItrIIIIr61rlIIIIIIIIIhPllullrrllrllpllllrrrlrWill STACEY HEILIG 1. 12 SHARON ROAD ENOLA PA 17025-1823 Account 8: 709 New Balance: 52,457.60 Minimum Payment Due: 5146.00 Payment Due Date: October 12, 2011 Amount Enclosed: Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. Iuiliiuhlnlllllhuprrprlulrlr411IIIIIIIIll4uhlglrrll DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. 80X 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024576000000740000001460010122011000007400 Offered by WebBank Dell Preferred Account Page 1 of 1 D*LL J Financial Services Account Numberfill 709 For the billing period ending August 18, 2011 Please see reverse side for Important account Information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,446.51 -574.00 50.00 50.00 50.00 50.00 54.96 New Balance 52,377.47 Past Due Amount 50.00 Credit Limit 55,000.00 Available Credit 52,622.53 Statement Closing Date August 18, 2011 Days In Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283.2210 or visit .is online at www.dell.com/df. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52,377.47 Minimum Payment Due 572.00 Payment Due Date September 12, 2011 Late date may Minimum period, balance. For If 1-800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be Increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more Interest and it will take longer to pay off your example: Promotion Expiration Date If you make no addiional charges using this card and each month you pay... pay off the Youlabalance tete showntin o this statement statement in about... And you will end up paying ano estimated total of... Only the minimum payment 19 years 58,030.23 - $97.36 3 Years 53,504.96 (Savings -54,525.27) you would like more information about credit counseling services, call 283.2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 08-11-11 07.18-11 07-26-11 08.18.11 Post Date 08-12-11 07-26-11 07-26-11 08.18.11 Description of Transaction or Credit PAYMENT • THANK YOU Interest Charged INTEREST CHARGE CREDIT INTEREST CREDIT ADJUSTMENT ON PURCHASE BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 5511.22 Amount - 74.00 • 50.00 • 0.04 55.00 54.96 Interest Charge Calculation Your Annual Percents e Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan. REGULAR PLAN 52,377.38 0.07463% 27.24% Iv) 555.00 52,377.47 50.00 572.00 (v) = Variable Rate A big deal on a great system. Being a DUm t Preferred Accountholder means receiving great od •ecu raCumerciouuttvw..,..,;.. ..r r...... Dell recommends Windows0 7 mn<on aaws cac-n d,t„av .w., ce w,'.Vh$p ,•i , w.r,Un1»yar$a00tvY=+'+r,tTa' NUC810. Z4 hvr'e 4,F.4•MMFWvn.,d'noet r Vows lmw,4 Nx:.+.X r.W.wrYy , ia,v Srweaa► P.n.s Diagmals. $54999 Market Yalue• 5653.49 aha 8303 on uwwrss wq M lcirquelled customers eer PrelenaJAaoue' W •j -K Insplronh " 620s E :ate Code, 61,4446.08008V31 CockdetLt3ez,Lvvgdpptrans or tall 2.866-813.4984 Pjca Qll-IP S`1t nut check NJiJ£Msi let9ri ry.c%DY. Pe eetnapfis.o.p SIIV.fPIdor lays 3he_c20tgnti._-- Offered by Web8ank 18 Looking to reduce clutter and secure your personal information? Go Paperlessl Visit www.Dell.com/GoPaperless to learn more. Naar Madre, a q,ona rtr•+0wt Plano ,4a ,a at arww dart-cemNra aMt6 bar, a.1 e.. ora .ewsa aide WW1,] 103ttaw,5]0„OFO raaelNOwan' M ,OrCP. awwwxm' Ivsa>a Ir1i11111r1nd1111rIn11rIJ1u11illlllll'1Iu111nLllll1111111 STACEY HEILIG 12 SHARON ROAD G41,* ENOLA PA 17025-1823 Account 8: New Balance: Minimum Payment Due: Payment Due Date: Amount Q Enclosed: $ 709 52,377.47 572.00 September 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. 111'111'1"161111r111t1i1111i11t1,11111111r111111r011t111"1111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023774700000720000000720009122011000007400 Offered by WebBank Page 1 of 1 Dell Preferred Account Deal. I Financial Services Account Numbery2 709 Please fee reverse side for important For the billing period ending July 18, 2011 account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,962.68 -5710.00 50.00 $0.00 50.00 50.00 5193.83 New Balance Past Due Amount 52,446.51 $0.00 Credit Limit 55,000.00 Available Credit 52,553.49 Statement Closing Date July 18, 2011 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Please mail payments to the address on your payment coupon below. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY TH Payment Information New Balance $2,446.51 Minimum Payment Due 574.00 Payment Due Date August 12, 2011 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Date Ifou make no additional charges using this card and each month you pay.., You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years 58,312.51 5100.19 3 Years $3,606.84 (Savings -54,705.67) you would like more information about credit counseling services, call 283-2210 or go to E NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 07-12-11 Post Date 07-13-11 07-12-11 07.13-11 07-12-11 07-12-11 07-18-11 07-18-11 07-18-11 07-18-11 07-18-11 07.18.11 Description of Transaction or Credit PAYMENT - THANK YOU Fees AUTOMATIC LATE FEE REVERSAL LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE BILLED INTEREST CHARGES ON PURCHASE BILLED DEFERRED INTEREST CHARGES ON PURC TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 $0.00 5506.26 Amount - 710.00 - 25.00 25.00 50.00 0.20 50.10 143.53 5193.83 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,237.72 0.07463% 27.24% (v) 550.10 52,235.93 50.00 $67.63 REGULAR PLAN 07-12-11 5559.28 0.07463% 27.24% (v) 5143.73 5210.58 50.00 56.37 v) = Variable Rate Plgale f11LtP1e'pmounl tgcI grid return thegayg,fnt cgupog }Atkk your cfleSt 1.9 the gnctotedletPrr erv_eioDS_P2 60..t31aPK2aPeLdiP,f9lG ar IaP9111ec90irlil._._ _ Offered by WebBank Looking to reduce clutter and secure your personal information? Go Paperlessl Visit www.Dell.com/GoPaperless to learn more. 18 NewAdaresa or Phan. Numbs? roue ramc us i ,.ew.d&tlOmtna a check bar snocomics AVMS anv„ +s=so as', x,mzironvo,oscrarm , ez ncuoosm+kcor ,vsfe ra tui.Pllullhlggtlltiprilrhillall1 1111111111111..11111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 %> Account 6: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 $2,446.51 $74.00 August 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed written on the coupon equals the check amount. • alliaillliltilttillaullliallllrIlllldIiIIIIlalallalllitttlilttl DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024465100000740000000740008122011000071000 Offered by WebBank Dell Preferred Account Page 1 of 1 Account Numberr�■ p'tL i Financial Services 709 For the billing period ending June 18, 2011 Please see reverse side for Important account Information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offersl Call 1-877-319-3272 or Go online at www.dell.com/soecialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,060.53 -$150.00 50.00 50.00 50.00 50.00 552.15 New Balance $2,962.68 Credit Limit 55000.00 Available Credit 52,037.32 Amount Over the Credit Limit 50.00 Statement Closing Date June 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800.283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Bax 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/a DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52,962.68 Current Month Minimum Payment Due 589.00 Past Due Amount 50.00 Total Minimum Payment Due 589.00 Payment Due Date July 12, 2011 Late date period, balance. For I 1-800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR may be increased to the Penalty APR which could be up to 29.99%. Minimum Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration If you make no additional charges using this card and each month you pay... You will pay off the balance shown on thisP statement in about... And you will end up a n an estimated total of... Only the minimum payment 21 years 510,400.33 5121.33 3 Years 54,367.88 (Savings 56,032.45) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT OUE . Transaction Detail Reference Number Trans Date Post Date Descs 1pUon of Transaction or Credit 06-12-11 06-14-11 PAYMENT - THANK YOU Fees 06-12-11 06-14-11 AUTOMATIC LATE FEE REVERSAL 06-12-11 06.12-11 LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged 06.17.11 06.17.11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total Interest charged 2011 $0.00 5312.43 Amount - 150.00 - 25.00 25.00 50.00 52.15 552.15 Interest Charge Calculation Your Annual Percentage Rate (APR) Is he annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percents a g Rate (APR) Interest Char es 8 Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,254.18 0.07463% 27.24% (v) 552.15 52,253.52 50.00 567.69 5699. 6MOS SPECIAL FINANCING 07-12-11 $0.00 0.07463% 27.24% (v) 50.00 5131.21 50.00 5709.16 521.31 (v) = Variable Rate _ _.PJea}e f111 In Jlle'A igunl €7cLQ anPJ€tyT_109.44Yee1t c44P97 eith mmz Sheth N_u/a.OnCiarSiIttYT e1w_elopg_ Psi 74.t}iPp1! 2aPg! ODJ.Pldpr ? c97tYR4t-_ _ _ Offered by WebBank Looking to reduce clutter and secure your personal Information? Go Paperlessl Visit www.Dell.com/GoPaperless to learn more. 18 Mr* Addtirs w PIVY Hurdr? Plwea Met J9 ■ anrw dWLeorrWrs areas bbs 5410 ectal 's ream= saki 54111,11 15 wsavar %,,n,larwelr,m,,su 1 osnn.rcan,ma; lsua e. IIIIIIIuIIIIIIIIunIuIIIIIIIIIIIII11111IIIIIIIIIIIIIIIIauIhuIIII STACEY HEILIG .Xt 12 SHARON ROAD ENOLA PA 17025-1823 Account d: 709 New Balance: 52,962.68 Total Minimum Payment Due: 589.00 Payment Due Date: July 12, 2011 Amount tt Enclosed: `P Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your Bieck or money order. Ensure the 'Amount Endosed' written on the coupon equals the check amount. IIIIIy1ujI,IIIIIIIIIIJIIIIIIIII41Inuilylll1lll4llll,11111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 168794501190464227090000296268000008900000008900071220110(30015000 Offered by WebBank Page 1 of 1 Dell Preferred Account DOLL I Financial Services Account Number «1111111111.1.1.2 709 For the billing period ending May 18, 2011 Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $3,129.73 -5120.00 50.00 50.00 50.00 50.00 $50.80 New Balance 53,060.53 Credit Limit 55,000.00 Available Credit 51,939.47 Amount Over the Credit Limit 50.00 Statement Closing Date May 18, 2011 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send bitting inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DES Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 53,060.53 Current Month Minimum Payment Due 592.00 Past Due Amount 50.00 Total Minimum Payment Due 592.00 Payment Due Date June 12, 2011 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration if You make no additusing this charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 510,799.45 $125.34 3 Years $4,512.24 (Savings •$6,287.21) you would like more information about credit counseling services, call 283.2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number Trans Date 05-11-11 Post Date Description of Transaction or Credit 05-12-11 PAYMENT - THANK YOU Interest Charged 05-18-11 05-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 $0.00 5260.28 Amount - 120.00 50.80 550.80 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,269.17 0.07463% 27.24% (v) 550.80 52,269.59 50.00 568.22 5699+ 6MOS SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) $0.00 5113.34 $0.00 5790.94 523.78 (v) . Variable Rate Please fill In the 'Ameunt Enclosed' and rgtum the gayment coupon with your check in the enclosed rgturp envelope. Do not staple,gappr dlp,Pold or tape the contents, Offered by WebBank Looking to reduce clutter and secure your personal information? Go Paperless! Visit www.Dell.com/GoPaperless to learn more. 18 Dose Aafdress m Row tpmb.1 Maas* win w at . ew wH.corntna WW1 UPC. and eSlmtra IR+arlti o4e otnsfn aoaooGLat.noara ammo/ er1YAN rat DOm OC.ient0 ,5,1h 0A II1larrr11II1I1III21I1111111.111111I1I1iIiI11I1III11111u1Iiillrlr STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account /i: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 11111.11.11.2 709 53,060.53 592.00 June 12, 2011 Please make your dred< payable to: Dell Preferred Account. Include your 19 digit account number on your dted< or money order. Ensure the 'Amount Enclosed* written on the coupon equals the died< amount. 1Ia1r1uiuI16111iIiiIIIrllr11191111i11111ua1ulr111111IIr1na DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000030605300000920000000920006122011000012000 OVA Offered by WebBank Page 1 of 1 Dell Preferred Account DOLL I Financial Services Account Numberaillinellie2 709 Please see reverse side for Important For the billing period ending April 18, 2011 account Information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,196.50 -$120.00 50.00 50.00 50.00 50.00 $53.23 New Balance $3,129.73 Credit Limit 55,000.00 Available Credit $1,870.27 Amount Over the Credit Limit 50.00 Statement Closing Date April 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 53,129.73 Current Month Minimum Payment Due 594.00 Past Due Amount 50.00 Total Minimum Payment Due 594.00 Payment Due Date May 12, 2011 Late date may Minimum period, balance. For I 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 511,079.09 5128.17 3 Years 54,614.12 (savings .56,464.97) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number Trans Date 04-10-11 04-18-11 Post Date 04-12-11 04-18-11 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 5209.48 Amount - 120.00 53.23 553.23 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,300.91 0.07463% 27.24% (v) 553.23 52,287.49 50.00 568.70 5699+ 6M05 SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 $94.79 50.00 5842.24 525.30 (v) = Variable Rate Please fill In the 'amount €nclosed_and return the payment coupon with your check in the enclosed return envelopg. Do not staple Offered by WebBank Looking to reduce clutter and secure your personal information? Go Paperlessl Visit www.Dell.com/GaPaperless to learn more. 18 rbw Manna a Pima Notes? Pkrm vgn Ln et wv,,e dAI.eon afla a th rc W.. oral no ms ,a awes. a.w 1b1inf,.151.384a m11d11.003.51162 er0[aA3 f 0,1134/ 00.15.11000(1. 1$4320 PA IIIIulI'IIIi.IIIiIIIIIIIIIIiliallllllii11.111I1111iillilili1111Ii STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 6: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: gaper cllp,fdd or tapn the contents. --- 11111111111114102 709 $3,129.73 $94.00 May 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the chods amount. IIIPJiuIiiulllillldliluill'I'IIIIIIIIIIuaulllillliliIIIIiI DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000031297300000940000000940005122011000012000 Offered by WebBank Page 1 of 1 Dell Preferred Account DOLL I Financial Services Account Numbe11162 709 For the billing period ending March 18, 2011 Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG REMINDER: The minimum payment for Dell Preferred Accounts is increasing, effective March 1, 2011, to $20 or 396 of your account balance, whichever is greater. Notification of this change was included in the Notice of Amendment to Dell Preferred Account Credit Agreement sent in December 2010. If your account was opened after December 2010, this notification appeared in your Dell Preferred Account Credit Agreement. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,258.06 •5110.00 50.00 50.00 50.00 50.00 548.44 New Balance 53,196.50 Credit Limit 55,000.00 Available Credit 51,803.50 Amount Over the Credit Limit 50.00 Statement Closing Date March 18, 2011 Days in Billing Cycle 28 Contact Dell Financial Services Customer Service at 1-800-283-2210 ar visit us online at www dell com/dfs. Please send billing inquiries to B8ling Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/a DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 53,196.50 Current Month Minimum Payment Due 596.00 Past Due Amount 50.00 Total Minimum Payment Due 596.00 Payment Due Date April 12, 2011 Late date may Minimum period, balance. For If 1-800. http://www.justIce.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 511,353.14 5130.90 3 Years 54,712.40 (Savings -56,640.74) you would like more information about credit counseling services, call 283.2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number Trans Date 03-04-11 Post Date 03-04-11 03.18.11 03-18-11 Description of Transaction or Credit PAYMENT • THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 $156.25 Amount • 110.00 48.44 548.44 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Pronation Plan Deferred interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,318.30 0.07463% 27.24% (v) 548.44 52,328.18 50.00 569.92 5699. 6M05 SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 574.88 50.00 5868.32 526.08 (v) = Variable Rale Please fill In the 'Amount gnclosed' aro1eturn the gayment cggpon with your check In thq,encloscdygturn envelop,. Do not staple,gapgr S!ipjoltl or tape the contents._ _ - Offered by WebBank 18 Looking to reduce clutter and secure your personal information? Go Paperlessi Visit www.Dell.com/GaPaperless to learn more. He+Ayrra Ce Pharr &now/ Aeaaa el O tl w..w.dark:vm*ie ar CM* tat Ura carK 3 re.lrc! IwwO ro,5 amrnak. 2016311i 000102 MO.. , 02 obi MIK W.' ISrOM w Ildlllll4llllrglrl4lptarulllltlrtrultlral11rlthllldlr111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account P: 704 New Balance: 53,196.50 Total Minimum Payment Due: 596.00 Payment Due Date: April 12, 2011 Amount Q Enclosed: w$ Please make your dock payable to: Dell Preferred Account. include your 19 digit account number on your check or money order, Ensure the 'Amount Enclosed' written on the coupon equals the check amount. rlltrulllrldtlltrllldllllltilllllllltlllllltllltllrtrt,Molt DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 168?945013,9046422709000031965000000960000000960004122011000011D00 iit Offered by WebBank Page 1 of 1 Dell Preferred Account Dell I Financial Services Account NumbeallIMMIMIO 709 For the billing period ending February 18, 2011 Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Due to the limited availability of our automated payment services on January 7 and 8, we have backdated your automated payment to January 7. Any late fees and/or interest assessed due to this issue have been automatically waived. If you have questions related to this transaction, please contact a Customer Service Represen Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,239.61 -598.00 50.00 $61.99 50.00 50.00 $54.46 New Balance 53,258.06 Credit Limit $5,000.00 Available Credit $1,741.94 Amount Over the Credit Limit 50.00 Statement Closing Date February 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 53,258.06 Current Month Minimum Payment Due 598.00 Past Due Amount 50.00 Total Minimum Payment Due 598.00 Payment Due Date March 12, 2011 Late date may Minimum period, balance. For I 1-800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 25 years 511,897.51 5133.43 3 Years 803.48 (Savings- -57$7,,0094.03) you would like more information about credit counseling services, call 283.2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number DELL 8587537908 Trans Date Post Date Description of Transaction or Credit 01-21-11 01-23-11 DELL PURCHASE - THANK YOUI 02-12-11 02-15-11 PAYMENT • THANK YOU Fees 02-12-11 02-15-11 AUTOMATIC LATE FEE REVERSAL 02-13-11 02-13-11 LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged 02-18-11 02-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 $0.00 5107.81 Amount 61.99 - 98.00 - 25.00 25.00 50.00 54.46 554.46 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum m Aount Due Per Plan REGULAR PLAN 52,353.79 0.07463% 27.24% (v) $54.46 $2,362.81 50.00 571.07 5699+ 6MOS SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 556.47 50.00 5895.25 526.93 (v) . Variable Rate ---PJeasQfILIP tl1e'Qm24.1ERcLo?Cd_xr4sgtsT-ttf29YEirillSWD90Ydtb YQu1Shenk 1p.t Q.4'n5Iye9JCt44.8_CP1Sl4PS. p4LrotA481.t,,BapyLCIB,potd_o!IaPS 4hec98t€"t5. -- Offered by WebBank 18 Looking to reduce clutter and secure your personal information? Go Paperlessl Visit www.Dell.com/GoPaperless to learn more. Nar Atlas. or Phare fwnb«, Massa soca K It onrra doOcoastiN or moor box end comp*, mono fade 1.0,10 a 10155030,1.4 20110510OM1340102 CrYPN 1M COM raNalnSaG•154520 On IiiilhralllliItIrlrliIIIdly'Ii111111'111r11r1nsIIIt1111111'11 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 8:709 New Balance: 1111..1.11111111,2L.06 Total Minimum Payment Due: 598.00 Payment Due Date: March 12, 2011 Amount Endosed: Please make your Beds payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. II"111111'111"1'I'II111111111"11'I111111I1111'IIIrliltlrllllll DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000032580600000980000000980003122011000009800 Page 1 of 1 Dell Preferred Account DOLL I Financial Services Account Numbera2 709 For the billing period ending January 18, 2011 Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Due to the limited availability of our automated payment services on January 7 and 8, we have backdated your automated payment to January 7. Any late fees and/or interest assessed due to this issue have been automatically waived. If you have questions related to this transaction, please contact a Customer Service Represen Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $3,285.26 -599.00 50.00 50.00 50.00 50.00 553.35 New Balance 53,239.61 Credit Limit 55,000.00 Available Credit $1,760.39 Amount Over the Credit Limit 50.00 Statement Closing Date January 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1.800-283.2210 or visit us online at www dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 53,239.61 Current Month Minimum Payment Due 598.00 Past Due Amount 50.00 Total Minimum Payment Due 598.00 Payment Due Date February 12, 2011 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 25 years 511,837.35 5132.67 3 Years 54,776.12 (Savings -57,061.23) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL. BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE Transaction Detail Reference Number Trans Date 01-07-11 01-18-11 Post Date Description of Transaction or Credit 01-12-11 PAYMENT - THANK YOU Interest Charged 01-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 553.35 Amount - 99.00 53.35 553.35 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,306.17 0.07463% 27.24% (v) $53.35 $2,316.43 50.00 570.07 5699. 6MOS SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 535.26 50.00 5923.18 527.93 (v). Variable Rate Please 011 In the 'Amount Enclosed' and return the goyment coupon with your check In the enclosed return envelope. go not staple, gaper clip,Apid or tape the c i2tent3.. -- Offered by WebBank Looking to reduce clutter and secure your personal information? Go Paperless) Visit www.Dell.com/GoPaperless to learn more. 18 tips Adder orPhar timbre', MEOW Mit r tit aavw,datl enaWro ar a** baa and rme clri Mine sift "11t616IlntIIIIII".iiiiiIIth1III6i11tlldt1111'1I11I111d1 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account N: New Balance: Total Minimum Payment Due: Payment Due Date: Arrlounl Enclosed: 11.11.1.1110 709 53,239.61 598.00 February 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIIIIIIItiIlllyIILutllltlll9lillllllillllllllllIIIIIIIIIIIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000032396100000980000000980002122011000009900 L Page 1 of 1 Dell Preferred Account DOLL I Financial Services Account Numbe 2 709 For the billing period ending December 18, 2010 Summary of Account Activity Previous Balance 52,352.26 Payments -571.00 Other Credits S0.00 Purchases 5951.87 Other Debits 50.00 Fees Charged S0.00 Interest Charged 552.13 New Balance 53,285.26 Credit Limit 55,000.00 Available Credit 51,714.74 Amount Over the Credit Limit 50.00 Statement Closing Date December 18, 2010 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www dell com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please see reverse side for Important account Information and contact Information. Payment Information New Balance 53,285.26 Current Month Minimum Payment Due 599.00 Past Due Amount 50.00 Total Minimum Payment Due 599.00 Payment Due Date January 12, 2011 Late date may Minimum period, balance. For 1 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Not Sufficient Fund (NSF) Fee If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 26 years $12,015.50 $134.54 3 Years 54,843.44 (Savings .57,172.06) you would like more information about credit counseling services, call 283-2210 or go to Important Changes to Your Account Terms The following is a summary of some changes that are being made to your Account Terms. See the enclosed booklet for further details an these changes. Changes to the Late Payment Fee and NSF Fee are already effective. Revised Terms, already effective Late Payment Fee UD to 535 Not Sufficient Fund (NSF) Fee Up to 535 We are also changing your Current Month Minimum Payment Calculation, which will now be the greater of 520.00 or 3% of the New Balance shown on your billing statement, rounded up to the next dollar. This change will be effective on March 1, 2011. If your account is closed before March 1, 2011, this change will not apply to your Account. We are also making a number of additional changes to your Account Terms, described in the enclosed booklet. PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number DELL #531955495 DELL #531955529 Trans Date 11-28-10 11.29.10 12-09-10 Post Date 11-29-10 11-30-10 12-10-10 12-17-10 12-17-10 Description of Transaction or Credit DELL PROMOTION DELL PURCHASE - THANK YOU! PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 539.00 5657.03 Amount .00 951.87 -71.00 52.13 $52.13 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,328.59 0.07463% 27.24% (v) $52.13 $2,333.39 50.00 $70.31 5699. 6M05 SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 513.50 50.00 5951.87 528.69 (v) = Variable Rate Please fill in the 'Amount Enclosed' and return the Qeyment coupon with your check In the enclosed return envelope. Do not staple,,gaper clipyfoid or tape the contents. Offered by WebBank Looking to reduce clutter and secure your personal information? Go Paperlessl Visit www.Dell.com/GoPaperless to learn more. 18 Neo Aoki= or Pima U r rat? F>taaaa von b at arrow. dekoons ea er conk lox are =mire reawsa sea ,ume re x soave: avev+e a..0r3 VA> 102 Dorn'Lwooam+v»e PA IpIld1pddrrll'iIIII'IIIIIII�rlh�riJIIIIIIIIttiIIIIriIII'll STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 grt Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 2 709 285.26 599.00 January 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your died or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. III"1IIIIIIIIIIIIIIIIIllIII91"IIluIIIIIIII41'lIIIlIr h111III DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000032852600000990000000990001122011000007100 L Offered by WebBank Page 1 of 1 Dell Preferred Account DOLLI Financial Services Account Numberall11.11111102 709 For the billing period ending November 18, 2010 Please see reverse side for Important account Information and contact information. Special Messages for STACEY HEILIG Congratulations) You can now enjoy enhanced spending power with your Dell Preferred Account. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,369.90 -572.00 50.00 50.00 50.00 50.00 $54.36 New Balance 52,352.26 Credit Limit 55,000.00 Available Credit $2,647.74 Amount Over the Credit Limit 50.00 Statement Closing Date November 18, 2010 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance $2,352.26 Current Month Minimum Payment Due 571.00 Past Due Amount 50.00 Total Minimum Payment Due 571.00 Payment Due Date December 12, 2010 Late date may Minimum period, balance. For If 1.800. http://www.justice.gov/ust/eo/bapcpa/cede/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,255.81 596.33 3 Years 53,467.88 (Savings .54,787.93) you would like more information about credit counseling services, call 283.2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 11 -11-10 Post Date 11-15-10 11-11-10 11-15-10 11-13-10 11-13-10 11-18-10 11-18-10 Description of Transaction or Credit PAYMENT - THANK YOU Fees AUTOMATIC LATE FEE REVERSAL LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 539.00 5604,90 Amount - 72.00 25.00 25.00 50.00 54.36 554.36 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Pian Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,349.70 0.07463% 27.24% (v) 554.36 52,352.26 50.00 571.00 (v) = Variable Rate 15% off select electronics and accessories coupon code - O'ter r-er, res 12115; 2010. Click Dell.com/novdpatrans or call) -877-294.2576. [dS9aft-flB3wS3SCF--J1 w TELL fREALVFMFD.*YUJNTtY.,,St.,,, t !-t,w=St!%n. w.MLsv av.rT, r7.7,,,,,;.;;;,;.47.,O;7;17;r.2 ,nn.a,rw*n.-L $* .a.4JM,L4,r'T=.-,.edrVr.'..7'.4.1'714. e'.ue-r,a ,+• HrrT&rSi,,)1 O:d'M•la;n.Jtrr•r•lv+a,Mlecn'•ncme✓•• tat..ipontrovintfdr4aay.•covknanI.$v., n,00rrnaDeo !t.-ra.nJruM16Al wa wa1a+•- VWn •'hYIwant annr..eq,A.aw.,,s.ILEY$Ltrvntorrnp.,•tar •:.yMU.r,AIJ m•o.nv,a w.,rwlVF.r,h.w4,1?c.),,r:!uVeAdri!,ruwex+1.;y kns,s,p Evv.sejn1..,:2_u.wR-1rcu+1rr6taya.ror wkn,,ND 4CCFSSOMtS C t.Of MC.C.......01.:, •Avynrl..,t. navr.Jwa nn torcrpdWrrvn+vnna"b'rn <ArSv.Y.irJ,rr,-,an2n♦r.'a+vKH•t••;x:MC^t.aWnteJ4W'eev•n.rR'•+vn- '''''''*"."""'"''''';‘.7"' via✓hv.WJtniWyetNR.r<arervls2yd.tpekrt.a`t•.tiuv4 H¢,Mk,r;r1 V.rv*r ,. .,C$n,n,Ya ,s.n 1kIv.946..,aa PiYC^wHr/rt 1/tuM.,:-. srv.o., aF ta.+t SWONw rra QaTh,, Wc1al..... -v1. no.:.tc--.t aPA4;rirx.sr,nw Stq!txnT�.,a!r..,...t .,,/ri.W.•)ara)Ia.kk.A;•., nsoar. stn rra+N•a1.1.• f t!unn,• ikirt,Hynt.1LY•:ilJ•.+'MY,1. riea11 U Iiv. WL•v, 0.1)..1Y,,,,,, MRVvl.x/rWFwnirtliY �in•a4 vM.,Mrl;fka,�b�++t gaM!S - __ Please fjll In 111e'6Teiot E£closed• andiciiiot the rlayrpgnt canyon wjth Y491 L7eSk 1P..tt££9S19: jgtyr env_algpg, P4 t.APOP.44PSL41lP.f3LdP l..P91le-contentl.--- Looking to reduce clutter and secure your personal information? Go Paperless! Visit ww.Dell.com/GoPaperless to learn more. Offered by WebBank 18 Nor Address e, Pemla Humbert Mose aur oil at .....dw.eon,n a afut So* fro =mini given oft tar..o to issuer= Pam up rare Cf SIVA, 102 C. rxsmovit• Isom pn ud. iii,IllllrlhIluIulIiiihIYIIiIIti'IIIIIIIIIIIjIIIIuIIYIY STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 8: New Balance: Total Minimum Payment Due: Payment Due Date: 709 $2,352.26 571.00 December 12, 2010 Amount Enclosed: a Please make your died( payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written an the coupon equals the check amount. 4111111111111111111111111111111111141111111"11111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023522600000710000000710012122010D00007200 Offered by WebBank Page 1 of 1 Dell Preferred Account D*LL I Financial Services Account Number 111111111111MIBM2 709 For the billing period ending October 18, 2010 Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG The seasons are changing and so is our website. This October, we're renovating our site, including our online bill pay tool, making it easier for you to manage your account online. Visit Dell.com/DFS for more information. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,391.74 -$75.00 $0.00 50.00 50.00 50.00 $53.16 New Balance 52,369.90 Credit Limit 55,000.00 Available Credit 52,630.10 Amount Over the Credit Limit 50.00 Statement Closing Date October 18, 2010 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 52,369.90 Current Month Minimum Payment Due 572.00 Past Due Amount 50.00 Total Minimum Payment Due 572.00 Payment Due Date November 12, 2010 Late date may Minimum period, balance. For If 1-800. http://www.justice.gov/ust/eo/bapcpa/cede/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a tate fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,330.41 597.05 3 Years 53,493.80 (Savings -54,836.61) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 10-12-10 Post Date 10.12-10 10-18-10 10-18-10 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 539.00 5550.54 Amount - 75.00 53.16 $53.16 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,374.24 0.07463% 27.24% (v) 553.16 $2,369.90 50.00 572.00 (v) = Variable Rate Introducing the Dell Streak. •)ELL P04105511ACC<IJM aft *cdt � ,J.4rW04n.& w.,a ,n.ar.ai4' w•1, hnan ..i F.vrt.irn:Mt*,•sn', of,.a.+nn .tr w'.i4:M •4r* •IAn41,+f rain. AAA, ..Tr w1.r A, .417 wynn..m,. ay Nrn!1+s.'^n twat• 1$1!•a T:r t• -.n tab,•'A.T..nr-,z\+va•nl2C., n'.An.,..yan na, v.•.. -owl VI, PAW," nor vwr+,w».,..,I :try+,..rr„.� `R±AJNG1AYAµAaYmY'(504, Wyt�r•cn.rf ial,k•a:,vvn wa,I,r55,4,nl l..r, vhlu.I twrq,, sr: nick/ VY 9,' Wn., wl non, 0555.045 N+•'V.'. ry 0,410../ .4 r:+o.asv.,.nwI>wvm 1s v.+v «.r,•tu•.,.�r55.- .-..rmrn- vw.. "e.+c•..xr.,..a Vn W. Mb.. PT 'At 0Y-. 0 0 a.. .•,rrtry ar.,n r, Pt; hvnn,np •...et •• .,,• .5 - Ever-expondong Android marketpInce, - Dell Streak Tons of apps through the wide-open Android marketplace Speedy 3G processing. Aajust a touch away. Introducing the Dell Streak. The perfectly sized, go -anywhere mobile entertainment, social connection and navigation device $29999 with new AT&T 2 yen, contract' Lav 1rsnnthy payments available for 911,119551 customers! Click w5�o• v dcltcsm/sstdPatugs or caa 1-877-321-8379. ___?Kale-f11LIPi11e_'PT4ujni ERci _11.VJEtYrftbe RaY8nentc4LP98»''1t4Y4ui SheS15N. SMtPi4J€tin.PypYC19PE>D4BQt3WpIg.R112,- IP,fPW_0114D€3hC-PDter11:___ Looking for an easier, greener way to receive your statements and/or pay your bills? To learn more about paperless statements enrollment and online payments, visit www.dell.com/payDPA Offered by WebBank 18 Vol /Adaen or Phare Number? Platte ...twat mrocclatLeoavelfset Mack to. and convict "moss 1+d. mane 101531100T. 2111010111raet.0,30.1 102 MAD.M,rl0m1. 154521 PA IiitI14PiIIIuIlI61hhI'hldluiiuilgtytllnll41ltdlt'II STACEY HEILIG k•a•t 12 SHARON ROAD ENOLA PA 17025-1823 Account fl: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 52,369.90 572.00 November 12, 2010 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed written on the coupon equals the check amount. 1111"11110111001111111111'11111.111114111i11111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023699000000720000000720011122010000007500 010 Pnemrtiluvint-. Offered by WebBank Page 1 of 1 Dell Preferred Account DOLLI Financial Services Account Number.1111111111111111M.2 709 For the billing period ending August 18, 2010 Please Fee reverse side (or Important account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,428.66 -573.00 50.00 50.00 50.00 50.00 555.80 New Balance 52,411.46 Credit Limit $4,500.00 Available Credit $2,088.54 Amount Over the Credit Limit 50.00 Statement Closing Date August 18, 2010 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Payment Information New Balance 52,411.46 Current Month Minimum Payment Due $73.00 Past Due Amount 50.00 Total Minimum Payment Due 573.00 Payment Due Date September 12, 2010 Late date may Minimum period, balance. For I 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $39 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,478.55 598.75 3 Years 53,555.00 (Savings -54,923.55) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 08-12-10 08-18-10 Post Date 08-12-10 08-18-10 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES 014 PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 539.00 $442.10 Amount -73.00 55.80 555.80 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,412.17 0.07463% 27.24% (v) 555.80 52,411.46 $0.00 573.00 (v) - Variable Rate 15% off select electronics and accessories with coupon' vde:' J1fer mo 'os 91i5/2010 Click DelLcomfaugt.5 or ca111.800-677.5380. 402FSHL3NKKW2J bllLPnC((SRtOvccouar ).MketvV,I1•w1.rcIW Mot.,wl...oWe myxN"s-1 b Anik..,a nnyts,;.-o,, and hh,e:l,-Nlo1 - .r....a.w 01 lweKan. ;v-, INV',col -n, rive,. e.ao +m mr.. w+.n aln/reel* [Wren., a Me ;seam a1',v Cn xov.twave bk*wr.YYae::Cnvm^nsv �•Y•--:.^"m.,.ne. procJN[J:.vARMlirr, ,a,aLL.a,;a. Iu:F ret ,Irre../M eel, Wi:It1. 147.. ?1,0119.1.0.114J0,4x,avf wry vvvl:..mau ,aYf Matl,bneutyner-Raal.oIe Et•.,o......M1IA:O$YlaniNr1eMk. d mauve Y.V(fJ.r+.rYCapnn&veRvxYa I,wrnrV..( h. 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To learn more about paperless statements enrollment and online payments, visit www.dell.com/payDPA New salmis a Mr.,* Note& Pfalaa'0m1 las M www,dwitcometim a,rd, bm ria =MANN e.Y.ia o,d. 01,14,0,, os,0000s,n,oM,1 MZ00,t, arrtPM I OZ COM [I1200,1l01 1541)) PA 111111111111111111111 IIt1111111III1IIII111IsiIII1I1ItI11II11 STACEY ONIRIA 12 SHARON ROAD ENOLA PA 17025-1823 Account N: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 52,411.46 $73.00 September 12, 2010 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. 11IImIIIP11.1.11.111.11111111.111un.11111uIh1runlldhlyl DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024114600000730000000730009122010000007300 Offered by Webeank Page 1 of 1 Dell Preferred Account DOLL I Financial Services Account Number111111111111111111111101102 709 For the billing period ending July 18, 2010 Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,523.05 -5149.00 50.00 50.00 $0.00 50.00 $54.61 New Balance 52,428.66 Credit Limit 54,500.00 Available Credit 52,071.34 Amount Over the Credit Limit 50.00 Statement Closing Date July 18, 2010 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Payment Information New Balance 52,428.66 Current Month Minimum Payment Due 573.00 Past Due Amount 50.00 Total Minimum Payment Due 573.00 Payment Due Date August 12, 2010 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 539 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and It will take longer to pay off your example: Promotion Expiration Date If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,554.02 $99.46 3 Years 53,580.56 (Savings -54,973.46) you would like more information about credit counseling services, call 283.2210 or go to approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 06-25-10 07.09.10 Post Date 06-25-10 07-09-10 07-18-10 07-18-10 Description of Transaction or Credit PAYMENT - THANK YOU PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 $39.00 5386.30 Amount - 73.00 - 76.00 54.61 $54.61 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,439.31 0.07463% 27.24% (v) 554.61 $2,428.66 50.00 573.00 (v) a Variable Rate A big deal on a great system. Being a Dell Preferred Account-" holder means receiving great offers `ALLPPnfmntn;w.COUutayOl 4- • a..•nd....rn�. wU «. Mr,.w«..,..=.,o.ur'e. •n, 0V.0.'. •«M a...v<.:...r.r - ,..sr+HN A+-r:..rl',4.tl -e0,a srW^e. •r9Kn,:'. avMAP1 •r• <N ,,,A1 c'i.-re rowan f.w alV' n� fs1 ./..r w,aw Y':... ••., ,.s-., .fN't.•,,33,11,3,.,.,. • -Wvwr.3.1 s•r.. ,,.c 3030.3 +%n.`r"` tr+cw->i"qq w. 31•3�,.n. ;;n iv to nww,1.,,00 r� a,rm0... >Tc nCRVraCS 4,4)471rM 11E.4Lllfr tOflU4l Aay«..•nray., ria. t. .V4xe� 701 M�..Mw4 ,ns.ww„ern -rowan.-n•ar;rua•. 84, tf;•nr,fll 40irYi�i.«N3. 8xak.aWn00-ty.,,, rwr.l.r.'-• tab, TRIbAOCOhkn.WJat ••,. ,•• ..Yr.r.sa.nval,«en..v.••1,r r-F..-Me,naia.nra"maroa-rtgt,4,: ..nns Bull for map, multanedla and affordably priced, NEW Den- Inspiron- 580 vnul an Inn/. Core' 5-750 Processor: Genuine WNdows• 7 Home Premium, 8G'B DDR3 SDRAM* at 1066MHz. DVDRW. 118- Hard Orme $69999 rt�i5Price i(e$1.009.99 Low monthly barna/us mailable for quahned L glanels.` E-Vak,e' ,ode: 6M446-DLO0YE2 Click DetL COrP81815 or call 1-888-785-1355. _ .-_Teale fjll In Ike'Amgunj LM.t1 Y4ul frhesk r?flefnSlle 1SL4T-r'Pv-elope:9889.SOPle.e.PgLLlg.f9ldpr 4aDe57e C9QtA2t7s•_-- Looking for an easier, greener way to receive your statements and/or pay your bills? To learn more about paperless statements enrollment and online _WWI payments, visit www.dell.com/payDPA Offered by WebBank 18 New Add rs Mier* Nsnlbrrt Plane Oat es at trwn.ddf Maffei p anr*kgr. aro oarMxs .enlsa a.3, 05,11/1e 11 CO 180 UV allka]1a Fa116181ar£6Ia tot p6A IGTGNa00. 1:4118 ea .1111.dllllhlugiililllhIii111rII11irilhuhllllhrgip STACEY HEILIG v �t 12 SHARON ROAD ENOLA PA 17025-1823 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: $ ,42 709 .66 428.66 573.00 August 12, 2010 Please make your chedk payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIIIIIuiuIInIiiIlllli'iIIIIIdluulullltlildullilllluhlll DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024286600000730000000730008122010000007600 Offered by WebBank Page 1 of 1 Dell Preferred Account DOLL I Financial Services Account Number 111111111MMIIIII.2 709 For the billing period ending June 18, 2010 Please tee reverse side for Important account Information and contact information. Special Messages for STACEY HEILIG Your account is past due and your credit privileges may be suspended. You are a valued customer and we want you to continue to receive the many benefits of being a De I Preferred Account holder. Please pay the Total Minimum Payment Due. If you have already sent us this payment, thank you. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,427.71 50.00 50.00 50.00 50.00 539.00 556.34 New Balance 52,523.05 Credit Limit $4,500.00 Available Credit 51,976.95 Amount Over the Credit Limit 50.00 Statement Closing Date June 18, 2010 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o OFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY TH Payment Information New Balance $2,523.05 Current Month Minimum Payment Due 576.00 Past Due Amount 573.00 Total Minimum Payment Due 5149.00 Payment Due Date July 12, 2010 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $39 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,712.05 5103.32 3 Years 53,719.52 (Savings .54,992.53) you would like more information about credit counseling services, call 283-2210 or go to E NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 06-13-10 Post Date 06-13-10 06-18-10 06-18-10 Description of Transaction or Credit Fees LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 $39.00 $331.69 Amount 39.00 539.00 56.34 556.34 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,435.25 0.07463% 27.24% (v) $56.34 52,523.05 50.00 5149.00 (v) m Variable Rate Please fill In the 'Amount Enclosed' and return the Dayment coupon with your check In thgenclosed retum envelopepo not staple paper cllp,,fold or tape the contents Offered by WebBank 18 Looking for an easier, greener way to receive your statements and/or pay your bills? To learn more about paperless statements enrollment and online payments, visit www.dell.com/payDPA Now Addrgf o: Pharr rasrdrrt Picas sent m et aesw.da1Leomt#a or week box aro=Wee MVO= aUr OVUM n Oa.tWIRn wrteRtOOT.IG.er2PM 11120., ITVCIOVO-151. o. IIIIIIIIIIIIIIIIiiIttltllltllllllltlriIIIiilttllltlll.Plllltlll STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 6: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 2 709 52,523.05 5149.00 July 12, 2010 Please make your check payable to: Dell Preferred Account. Indude your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIuI'II'IIIIIIIIIIIIIIIIIIIiuuuii11tiIIIIIIIIIII'Irrllrttlll'Itlr DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000025230500000760000001490007122010000007400 L Page Account Number' 709"AL For the billing period ending May 18, 2010 Dell Preferred Account of 1 Financial Services Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,447.31 -574.00 50.00 $0.00 $0.00 50.00 554.40 New Balance 52,427.71 Credit Limit $4,500.00 Available Credit $2,072.29 Amount Over the Credit Limit $0.00 Statement Closing Date May 18, 2010 Days In Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www,dell.com/dls. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing Inquiries to Dell Financial Services, c/a DFS Customer Care Dept, P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance S2,427,71 Current Month Minimum Payment Due $73.00 Past Due Amount $0.00 Total Minlmum Payment Due $73.00 Payment Oue Date June 12, 2010 Late date may Minimum period, balance. For If 283-2210 Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late lee of up to 539 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay mare Interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay.., You will pay off the balance shown on thisIn statement In about... And you will end up pay 9 an estimated total of... Only the minimum payment 22 years 58,552.00 $99.42 3 Years $3,579.12 (Savings 44,972.88) you would like more information about credit counseling services, call 1-800- or go to http://www.justice.gav/ust/eo/bapcpa/ccde/cc_approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 05-12-10 Post Date 05-12-10 05-18-10 05-18-10 Description of Transactlon or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total Interest charged 2010 $0.00 $275.35 Amount - 74.00 54.40 554.40 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,430.04 0.07463% 27.24%(v) 554.40 $2,427.71 50.00 573.00 (v) = Variable Rate A big deal on a great system. Remo a Dell Preferred Account'' holder means receiving great offers. aontmaestri ,umuayeaa'.'Sadrits 'warts Cf*tern,.4 an as a 0 n,rwl WSW/A 1M nation sons Sr.. yr eft 'M In f". -ant Ant, sceett lrcaelyeSea irtX xni teem ' 5rXseleaalt agesk VWa Chs, etre*leak, rmmwMY.nrSan. Lea nna.erprr;wr tnrr, m ell ltLarch U.: 70 Wee&rtre!eeennerre Ore n PMrYne•rt le menet alew ern afar:K R:M9 M'Orhtl artone*hierneh-•yllaene We nee *cote** oe,3 eat dwYRSAaa SISiw Marfa Fame Sown lots, env 10.C•1teen rata riswHs]cri man kare* tuft llrl'et1aaa % ;r!rwrai Cantle, ?rule l!lMy4.Y.a onl ylGt^rIr a•omel pia LrC veil, /newel er4.4ty iratlnwsrlammonadlxrSoarrckLsaCNkiksoi szasmsoursSii,'+marianisosso- ohs. hetereeten Ipeete aele etranYea HIlLegeina elUeSrOntelereEtk adUVWYN Wilt tar awe, muain din and aemdablypeCed. Dell Studio'" 1558 with an Intel• Core -13.350M Processor, 4G8 of shared & ao'lll /��Char/{An�eel DDR3 memory. and o 500GB• hard drive. $699 attar 5194 off Law mornhiy payments ava,lable for el r240154 ,:r,stsrnert • r-Veb,r Cork 641446-ONPORSI Click 800,, SP,LLS2819,58Yt3 or colt 1.888-785-3355. _'_ _ eleaseJilli ube Vrwuat_En>rtosel : andJCtuUUbe aaymeoLcoubonrotb.your cbecklatbo inclosed calve pavlova _On ail staple -paper clipJald DOD pe the portents Looking for an easier, greener way to receive your statements and/or pay your bills? To team more about paperless statements enrollment and online payments, visit www.delicamtpayDPA Offered by WebBank 18 New 4Aep3 a' hone Mrndrr7 elves. abrl m M www dpi "mVPo P creel be• Ore comfev knave Ver Mg. ,1 PO 3fw.00, 0,00larrXau, .5,a 1 orCOL, IVO ,WOW WOM 50 IulutflllllllrllrlllldllluI1i STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 IhyiIi141I4udjIIIIiiIlfr Account#: New Balance: Total Minimum Payment Oue: Payment Due Dale: Amount Enclosed: 01111111.1111111.1102 709 52,427.71 573.00 June 12, 2010 Please make your check payable lo: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the chock amount, 110111.IIIIIlIIIIIfIIII.uII IIlI1lltmiIIIIIIIIIJIruldfhnl DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024277100000730000000730006122010000007400 Dell Preferred Account Account Number For the billing period ending March 1 Page 709DLL 2010 of 1 Financial Services Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG PLEASE TAKE NOTE of your payment due date, as it may have changed. Beginning with this statement, your payment will now be due on the same day each month. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,506.44 -$148.00 $0.00 $52.99 $0.00 80.00 $53.25 New Balance $2,464.68 Credll Limit $4,500.00 Available Credit $2,035.32 Amount Over the Credit Limit $0.00 Statement Closing Date March 1a, 2010 Days In Billing Cycle 29 Contact Dell Financial Services Customer Service at 1-800.283.2210 or visit us online at www.dell.c4ln/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 82,464.68 Current Month Minimum Payment Due $74.00 Past Due Amount $0.00 Total Minimum Payment Due $74.00 Payment Due Date April 12, 2010 Late date may Minimum period, balance. For If 283-2210 Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $39 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: if you make only the minimum payment each you will pay more interest and It will take longer to pay off your example: Balance Subject to Interact Rate It you make no additional charges using this card and each month you pay... You will pay oft the balance shown on this statement In about... And you will end up paying an estimated total of... Only the minimum payment 22 years $8,698.53 $100.93 3 Years $3,633.48 (Savings 45,065.05) you would like more information about credit counseling services, call 1-800- or go to http:l/www.justice,gov/ust/eo/bapcpa/cede/cc_approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date Post Date Description of Transaction or Credit 02-19-10 02-19-10 PAYMENT - THANK YOU DELL 016379156,1 02-22-10 02-2410 DELL PURCHASE - THANK YOUI 03-12-10 03-12-10 PAYMENT - THANK YOU Interest Charged 03-18-10 03-18-10 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total Interest charged 2010 $0.00 $164.32 Amount - 72.00 52.99 - 76,00 53.25 $53.25 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interact Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,460.60 0.07463% 27.24% (v) 853.25 $2,464.68 $0.00 874.00 (v) = Variable Rate 15% off select electronics and accessories with coupon code.' Offer expires 4/30/2010, CLICK yyt% .0ELL.DOMIMARIS OR CALL 1.888.785.3355, L 6VZWOX47W0C741 }OF .0111,818898111.11itatkt&SCa rtufa tytka:e.,tekktersia Wtsisse.rdkre.faknae,d Iie*a at M1tutura:MNrarteKhRcatkr•n't1Mr`Ea�Maylirrt ermtlralnt'erivi�,�iettRt to antdvr_+. TKOKSYW91111Y: a(krt Stull Ivaur r.ml GrIRM:k sCD! ale U1ra-. 541 4ron111,iit,ia seeks les xi* tletd Ikw OS set IMM6lnlans er RHKist Pst p.%Ant kokw03111F ILII s.l lee pIW Mesa flit veldt dr'sM.PnaAyemmlf ti•pettma.Mt.evokuwtN*MlnSItL:Akt L^imatt4it'N yrxrvs'KuTUkY RNLI+ndfiiAwlegSarsfa.lgm def111k'.rgaV1&resIlr Mylisnt ieltrtssim IL ViSlrtett Mus/IMMO PID ARESSONSfOtrak RIM its rt:"•34r .r.)14134-lSr(C>)1(a4`alt- r,ta,vboeskta fee' e'4,am. rirluf tpovieimund..tRrl lxh±nce4fii Al", h<'i1f ,Al tAKIRt•it` trr in,t :4 moraseiT FpWit'YYtwOr,tMAriJ.,E410Y,Wipi'Sv-A.72{wt Npter.t :`� of1N,s rPtC .lei Y3,{YIF'M'.�'u'"S X44.r Wm AMA nalVEkef e.tk'stvetbiCKIK!s8eMpakifsSSAsti kkse:rettei,@Mik. rZnmbiCkrvutomak5$WtrifKlrsetI .a; reSirr5uakervt lsotask.Sr reststtlattfSGHL:t.adfa kl'orf 2lcauLrotuutpaymeni coupon with ctwyk inAmonolosed.raUxLellYelOprl. J3nnot staple.Aanerolip, pAoldlooteals_ ellAn easter, greener way to pay your billsi Enroll today www.deli.comlPaoerlessStatements for paperless statements. Offered by WebBank 18 frees Rikl rfa or Anna Ames.,! Nell WA , M ..nr.AarwFomtrRlf 131ILV0 CO (WWI A4V,rr4,..,,e CIFILIDA 1 OS OW rce.,IeO]• 1.3M on rllIIISIIAlIIISJIrrllrrrrllllllrllllllllllllllllllII.IIIIIIIlltfl STACEY HEILIG c -:A 12 SHARON ROAD ENOLA PA 17025-1823 Account#:709 New Balance: 411111111111111111. 4.66 Total Minimum Payment Due: $74.00 Payment Due Date: April 12, 2010 Amount Enclosed: Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online al toyealctLcom/oa'OPA rllllllllllrlrlrlrllllIIhII,IIII'IIIIrhIIIIIIIIIAIIAIIIIrui1iI1,I DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024646800000740000000740004122010000007600 Financia S Reices Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Accountall......2 709 Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $2,399.31 Payments & Credits $72.00 Purchases/Other Charges $0.00 Finance Charges $54,97 New Balance $2,382.28 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit January 17, 2010 $4,500.00 $2,117.72 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due February 11, 2010 $72.00 $0,00 $72.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,376.08 0.07463% 27.24% 31 $54.97 $2,382.28 $72.00 Effective ANNUAL PERCENTAGE RATE: 27.76% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 01-08-10 01-17-10 Description PAYMENT - THANK YOU! BILLED FINANCE CHARGES ON PURCHASE A BIG DEAL ON A GREAT SYSTEM • • 117 BEING A DELL PREFERRED ACCOUNT'"4 HOLDER MEANS RECEIVING SOME OF OUR GREAT OFFERS. opEtt pRtfERRED wow gpA): A AI .1.0 ;',"•,,s1 6 (kW, cAlra (31,r; 1„,,,p,"zr.7;lhly rsr, /RICINGIAVARANUIT.C1,;r n. i 1 0 nto 11111'. r 1,CU. 40 Detail 15,6” INewoo WINDOWS" 7 MAJOR ENTERTAINMENT. ULTRAPORTABLE DESIGN. DELL STUDIO" 15 with an Intel Core'"2 Duo processor as low as $ 21 /rn°"6 OR 5699 AFTER 5214 OFF 0-ValueCode: 6M386-DNPDBN1 CLICK VVWW.DELL.CONV ANDEAL OR CALL 1-888-697-5535. Amount - 72.00 54.97 Please return payment coupon with check In the enclosed return envelope, Do not staple, paper clip, or fold co ents. Account #: 709 $2,382.28 $72.00 February 11, 2010 An easier, greener way to pay your bilis! Enroll today: www,dell.com/PaverIessStatements for paperless statements. Offered by WebBank 17 n4rrr39 5(1) (10CE545 20100116 FA)GEIC3DPA Srri 1 OZ DOM FA2GE10000.154322 FA 111011"lh1011114.41"111101410111111min114101h1P1 STACEY HEILIG 12 SHARON ROAD ENOLA PA 170 2 5-182 3 New Balance: Total Minimum Payment Due: Payment Due Date: „4r,v2Li rit Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online al www.dell.cornipavDPA DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023822800000720000000720002112010000007200 r; Financia Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account: U2 709 Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $2,137.91 Payments & Credits $65.00 Purchases/Other Charges $275.58 Finance Charges $50.82 New Balance $2,399.31 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit December 17, 2009 $4,500.00 $2,100.69 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due January 11, 2010 $72.00 $0.00 $72.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,269.71 0.07463% 27.24% 30 $50.82 $2,399.31 $72.00 Effective ANNUAL PERCENTAGE RATE: 27.24% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 12-01-09 12-11-09 12-17-09 Description DELL PURCHASE - THANK YOUI PAYMENT - THANK YOU BILLED FINANCE CHARGES ON PURCHASE A BIG DEAL ON A GREAT SYSTEM. BEING A DELL PREFERRED ACCOUNT"HOLDER MEANS RECEIVING SOME OF OUR GREAT OFFERS. .DEIE PIERO Antitit (RPA):3,y,40 ti V,.1.1.111,11. Di."10.110 ol 47.-6 (1101.1,1t; 0,0,5 E (,f TRKINCIAVARAEliftY:cg: 7c:115"D lY,.n 0.131 001;t10,1111,11'. D*10,110 ( .•1‘, 11: 15.1.1•111,1....), 1.1 01, .11 j,1111: • i• ci^,k Detail DELL #965453727 21.5" DELL' INSPIRON" 546 with quad -core processor as low as $18/M0.° OR 5579 AFTER 5179 OFF E-Valuo"" Code: 61,1379-D9PDT Z2 Upgrade to a 23" LCD widescreen flat panel for only $30 more. E-Vdlue Code. 61,1379-DDPDTZ3 CLICK WWW DELL.COM/DECDEAC OR CALL 1-888-287-2831. Amount 275.58 - 65.00 50.82 Please return payment coupon with check in the enclosed return envelope. Do not staple, paper clip, or fold contents. 111•11•1•111111111102 709 $2,399.31 $72.00 January 11, 2010 An easier, greener way to pay your bills! Enroll today: www,dell,comfPaperlessStatements far paperless statements. Offered by WebBank 17 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online al www.dell.com/pavDPA 0400055 DC 000E5,7 2009121E 61004103 DPA 0.6,4 1 OZ 001,1012041=00- 151325 PA 11.1111.11.11111111-1.111.1.111111.1.1111111.11110111111111.11 STACEY HEILIG 12 SHARON ROAD ENOLA PA 1 70 2 5-1 82 3 1.11.114,11111hiPlum011.114111101h'hlhlaihIP DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 1687945011904642270900002399310000072000000072000111201130001306500 Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online atwww.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account: 1.11.1.11101M1112 709 Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $2,153.76 Payments & Credits $65.00 Purchases/Other Charges $0.00 Finance Charges $49.15 New Balance $2,137.91 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit November 17, 2009 $4,500.00 $2,362.09 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due December 12, 2009 $65.00 $0.00 $65,00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,124.40 0.07463% 27.24% 31 $49.15 $2,137.91 $65.00 Effective ANNUAL PERCENTAGE RATE: 27.76% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 11-04-09 11-17-09 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES A BIG DEAL_ ON Get an Insplron Mini 10v for $99 when you purchase thls GREAT SYSTEMS Insplron 546% insoiron iov • will ship separately; charges ap.ply. 10,3" .DELLPRERREDAGOIRO(DPA):31iaeatt,titt.e-t4te ',tut( teai £.(09, 13011'(i. '1%1 91K5'1,1.5 1,11'110 ew.) tety Itt-ttatat altetltt,, yalyeali et: ,:..tattcr tit ',tit "PRICIRGAVAtURIEY: itliasetta tttt ttcatic1 ottittfettlee;lt at t t9:f0 010j lt,rto Itt,itcduttrnn atat 11t1151,1,1,,01 91111rtt01ytlittpa estaticg tat, tat t:tY. TT:mu! 1.013 ;K RikrnSN ;Ton pny,, ANDsysimmEmon ttqltttttttttttt'rAV:MiWITr:,"V iraYti" c•, (c..1z;In Detail .5. DELL"INSPIRON' 546 with quad -core processor as low as $24lM°.0,7 de c9 aAFMT1,710$,,for 9) E-Valuet" Code: 6M363-DDPDTY6 512MB yraphics card' and monitor included. Limited -time offer. CLICK.ON WWW,DELL.COM/NOVDEAL OR CALL 1-800-528-6305. Amount - 65.00 49.15 Please return payment coupon with check in the enclosed return envelope. Do not staple, paper clip, or fold content Account #: An easier, greener way to pay your bills! Enroll today: vwvw.dell.com/PaperlessStatements _ for paperless statements. Offered by WebBank 17 04116(095 CO 11005583 215151118 El<20)103 CPA 51,r/ 101009,9 EK7C01000111 154328 pa 111.11101.1111111111111.1.101P11.1111.1111111.111.1111111.1..1 STACEY HEILIG 12 SHARON ROAD ENOLA PA 1702 5-182 3 New Balance: Total Minimum Payment Due: Payment Due Date: .471dr aunli, 2 709 $2,137.91 $65.00 December 12, 2009 Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at vvww.dell.com/payDPA 111.1111...1.111001...1111111.11..1.1.1..111.11111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000021379100000650000000650012122009000006580 Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at wvw.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account -/111112 709 Before you make your next purchase, be sure to check for special limited -time DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $2,171.59 Payments & Credits $66.00 Purchases/Other Charges $0.00 Finance Charges $48.17 New Balance $2,153.76 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit October 17, 2009 $4,500.00 $2,346.24 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due November 11, 2009 $65.00 $0.00 $65.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,151.79 0.07463% 27.24% 30 $48.17 $2,153.76 $65.00 Effective ANNUAL PERCENTAGE RATE: 27.24% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 10-09-09 10-16-09 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES A BIG DEAL. JUST FOR YOU. BEING A DELL PREFERRED ACCOUNT''' HOLDER MEANS RECEIVING SOME OF OUR GREAT OFFERS. 8DEU.PREFERR8ACCOUNT(111):d'aSa A.>,ty(CEr: .ar:ot 7>m.a ;:.505.04.J.:u_0f �r�.'. 1 PI�il• j,se: aril t;r�;isrmhrd roser. : tongoo,Nrr,r f?.ls sr,n-q,7! 1:CP141)61)w.. RRICINGAVARAE7I3iY 8 w3, -"�.�: €s � � 7.?<"t .ri sS1Su& ,,,t x.;:IiG`F�',_8 .:..n;,tiP:10 Iw:a-'Tie% .,att;•,P..t.a..r. Offered by CiT Bank 17 Detail DELL STUDIO ONE 19 with multitouch technology. as low as $2 7/moa $899 AFTER $210 OFF E-Vatue" Cede: 6M345-DDPDSXI Sleek, all -in -one design packed fuii of powerful features. Available in 5 colors Limited -time offer. CLICK ON WWW.DELL.COM/OCTDEAL OR CALL 1-800-279-3355. Please return payment coupon with check in the enclosed retum envelope. Do not staple, paper clip, or fold contents. Account #: An easier, greener way to pay your bills! Enroll today: www dell.com/PaperlessStatements for paperless statements. 0,/16109500 000505620055017 EJSFX7C3 CPA 5=t C2 DOM EJ2FX10000. 154027 PA inti,IiIIiillthlnrllllliI IIIIlr....1.IIIh11111.iIllrrrliiIiI STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 New Balance: Total Minimum Payment Due: Payment Due Date: n 709 $2,153.76 $65.00 November 11, 2009 • Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at vavwu.deit.com/payDPA II'IIIruiiIiIiIiIiIIiIuiuIIIuIIIIIIIii'IIIIIIuII��IuuiIlillllll'I DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000021537600000650000000650011112009000006600 Amount - 66.00 48.17 Deal Hien al Se Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account Information and contact information. Special Messages for STACEY HEILIG Congratulations! You can now enjoy enhanced spending power with your Dell Preferred Account. Your credit line has been increased to $4,500.00 Account Summary Previous Balance $2,187.67 Payments & Credits $66.00 Purchases/Other Charges + $0.00 Finance Charges $49.92 New Balance $2,171.59 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit September 17, 2009 $4,500.00 $2,328.41 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due October 12, 2009 $66.00 $0.00 $66.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,157.86 0.07463% 27.24% 31 $49.92 $2,171.59 $66.00 Effective ANNUAL PERCENTAGE RATE: 27.76% See reverse side for en explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 09-04-09 09-17-09 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Amount - 66.00 49.92 Congratulations! We're rewarding great customers like you with a credit line Increase and this special offer. 15% OFF SELECT* ELECTRONICS AND ACCESSORIES when purchased with your Dell Preferred Accountr".& Offer expires 10/15/09. Redeem today using this exclusive coupon' code: CLICK ON wvVW.DELL.COMISEPTt5 OR CALL 1-866-600-6214 WD68BJN3C9R6MS °oetPalelRSxraun;ki:Madton r ttaua:rrakNlndreamecottieas afMmdadrnmvmdgMna(eag6a(umiMb(UIRa isls.?ionlatEaMdadsaeeleraliar.WirnfnroIrtr ' PRIME/MAFIIIIY: oras OW l3 dame rot cantirahk w:,h al oth a oda Tera. sexm . to 4ia And o:re fed seer. Vote fp rew US. mise Bahasa though the M. lima rit<bain aid Ardissaes ('EFA'. wiJmt a system My krezbky d FSA aain5 *Pard dadlt es rrey he initial Uel fames rte tiyc IPcatel ex.%atm tram yang a are mai MUM Sap -use cram roan is rtwml nom( tear/ IMMareSi5ems O.rraanthr,Fcair Ma dad IK.4drrylo. all 6 raarakta?w,Vc $WrtrNe els shat Uttugh I(I!°hipa'..e;nmrrgaalrn rduradtahlenaso:I?a 1C lure 5Muria ad krmars 2Y2615AI arlaTip mid%mei acids Lmitdls,(r,lsrate.V SIEVE,Ilq'>,;,POP z;rxExsi(ansa,arafitr>05,51xressaaVvoand WEAN Iw,Srarp1DTVspin's'.S,mynine IlAterpairs, pang rocket /Arts m a 411 i20,E69,i20-1459,ifi,?613,3 ai20,NT-8374i,;•74.S3 921,?)151G.2)e1uEk?1k.W3i9.320429.?.iDXal Offered by CiT Bank 17 Please return payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold contents. 709 An easier, greener way to pay your bills! Enroll today: New Balance: $2,171.59 www.dell.com/PaperlessStatements for paperless statements. Account #: d Hier* Wekert be= bed mnsitas 61/,&09 5 CO 0305088 717060918 E,73F168 CPA 5,1 f 02 CCA. E178F 10065' +51378 PA n111IIInIrI"II'1111111'�'��''11'�I�I�I�rIr�uIIIm1�11�11�111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Total Minimum Payment Due: Payment Due Date: Amount' Enclosed: $66.00 October 12, 2009 Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/payDPA I1n41IIrIr111111iiln'IV'!11'11,1111111.11.111111.1lml1'11'11 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 168794507,7,904642270900002],71,590000066000000066003,0122009000006600 Financial Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages or STACEY HEILIG Account709 Before you make your next purchase, be sure to check for special limited -time DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $2,171.59 Payments & Credits $66.00 Purchases/Other Charges $0.00 Finance Charges + $48.17 New Balance $2,153.76 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit October 17, 2009 $4,500.00 $2,346.24 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due November 11, 2009 $65.00 $0.00 $65.00 Finance Charge Summary (Please see reverse side fo mportant information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . • Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,151.79 0.07463% 27.24% 30 $48.17 $2,153.76 $65.00 Effective ANNUAL PERCENTAGE RATE: 27.24% See reverse side for en explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 10-09-09 10-16-09 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES A BIG DEAL. JUST FOR YOU. BEING A DELL PREFERRED ACCOUNT'"=' HOLDER MEANS RECEIVING SOME OF OUR GREAT OFFERS. ADH.P18 5RR6i ACCCUNI (OPAI::t3 i L l a'sn reru; �'e.r�'��2'.?'17.7 ar4rrl'r-'Js94� "PRlCNWAVNtAB!UTY:.;i6N,,L.�r'L:;.-�.;ra.•C:r,r Detail DELL STUDIO ONE 19 with multitouch technology. as low as $899 AFTER $210 OFF E-Vtluc" Ccdc: 6M345-DUPDSX1 Sleek, all -in -one design packed full of powerful features. Available in 5 colors. Lirnitod-time offer. (3i ' i:,:.ia,6 .i, ?.!),.,',e. a5!7.,:i101•,,,:,(,',7,.;.,-J..<.:,:,;: +_ ,,,*> CLICK ON WWW.DELL.COM/OCTDEAL OR CALL 1-800-279-3355. Please return payment coupon with check In the enclosed return envelope. Do not staple, paperclip, or fold contents. Account#: Offered by CIT Bank 17 An easier, greener way to pay your bills! Enroll today: www.dell.com!PaaerlessStatements for paperless statements. b!16095 OP CP09E55 x091015 EXPX1033JPA 94110Z CON, E.FX+0000.156328 PA 1111111111,111,1.111.111.1.1111111.....1.1111111111.1116,19111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 New Balance: Total Minimum Payment Due: Payment Due Date: :'ii:.,ul,. 709 $2,153.76 $65.00 November 11, 2009 Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at wvrw.dell.com/payDPA II'IllnirluIrliIIIIIIrirllidllllll'I'IIIIIIiIIninrlllllilli'I DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 1687945011904642270900002153760000065000000065001111r20l9000Q0660Q Amount - 66.00 48.17 L I Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account 709 Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $2,153.76 Payments & Credits $65.00 Purchases/Other Charges $0.00 Finance Charges $49.15 New Balance $2,137.91 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit November 17, 2009 $4,500.00 $2,362.09 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due December 12, 2009 $65.00 $0.00 $65.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,124.40 0.07463% 27.24% 31 $49.15 $2,137.91 $65.00 Effective ANNUAL PERCENTAGE RATE: 27.76% See reverse side for an explanation of (he Corresponding APR and the Effective APR. Transaction Detail Transaction Date 11-04-09 11-17-09 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Amount - 65.00 49,15 A BIG DEAL ON Get an Insplron Mini 10v for ;99 when you purchase this GREAT SYSTEMSinspiron 546*. Inspiron Mni 10‘• • mil ship separately; charges apply. 10.3" 18,5" DELL:" INSPIRON`" 546 with quad -core processor as low as .Dfll PRIAM ACCOUNI(IWA); Ofsw,ils 1,7 1(•4,:, qf)",. e 13r 18'' 3T11:88,:8 TRICINEAVAILABlifit offui L'A I •• (1••8R 131Q rk.'; Pl8iE,5e NiAs giMaliCSANDSYSIENMEISORY: 118.1..8,888 fr3, $24/n1°"8 ($.4709 da aAF-rm neiai osvl ato3rO$F9F9 E -Value" Code: 6M3(53-DUPDT Y6 512MB graphics card' and monitor included. Limited -time offer. CLICKCUCK0P4 WwVJrOELL.cOM/NOVDEAL OR CALL 1-800-528-6305. Please return payment coupon with check in the enclosed return An easier, greener way to pay your bills! Enroll today: wonystell.com/PeperlessStatemerds far paperless statements. Offered by WebBank 17 04,5,0g 5 cc 0803533 280911188,080103 D. 089. CZ DOM .28018800' 15,388 PA ii,..0111,111111111011.1.11111111.1111.1111111,111.1111111.1..1 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 envelope. Do not staple, paper clip, or fold conten Account #: New Balance: Total Minimum Payment Due: Payment Due Date: 709 $2,137.91 $65.00 December 12, 2009 Please make your check payable to Dell Financial Services. Include your account number an your check or money order. You can also pay your bill online at www.dell.com/DayDPA 111.1111...1,1110111...11111110.1.4..111.11111millitilli DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000021379100000650000000650012122009000006500 Financial Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $2,137,91 Payments & Credits $65.00 Purchases/Other Charges + $275.58 Finance Charges $50.82 New Balance $2399.31 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit December 17, 2009 $4,500.00 $2,100.69 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due January 11, 2010 $72.00 $0.00 $72.00 Finance Charge Summary (Please see reverse side for important information PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,269.71 0.07463% 27.24% 30 $50,82 $2,399.31 $72.00 Effective ANNUAL PERCENTAGE RATE: 27.24% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 12-01-09 12-11-09 12-17-09 Description DELL PURCHASE - THANK YOUI PAYMENT - THANK YOU BILLED FINANCE CHARGES ON PURCHASE A BIG DEAL ON A GREAT SYSTEM. BEING A DELL PREFERRED ACCOUNTT" HOLDER MEANS RECEIVING SOME OF OUR GREAT OFFERS. .DEtt PREPARED A((WK1(DPA):-- tai ,ni,`-{ i a tPi I=v;'r0 hA))A,), P,PAkbPtA".7,v,h5 t -0,flA i r a,OD! aA.,ns 1)PKINGIAVAIIAIAIIPACAPs epos 1 h x C 1„,,,,-ge. ro mt.., „,. Uu l{ 1 15.-r (If 117 1 ..i x ''.utk� . r. -a -R: .. f•;'.tJ+,"a#�a ,., i. (�L.F-'. ,gam - ' ,k,.: ,^,-,>:: Dt,, *v„s ..anu =..rn i,E, px .rlba„nrnl.Bs CLICK WWW,DELL.COM/DECDEAL.OR CALL1-888-287-2831. Detail DELL #965453727 21,5. :r MONITOR. INCLUDE°, DELL`” INSPIRON'" 546 with quad -core processor as low as $1 8/rpo.° OR $579 AFTER V $179 OFF E -Value" Code: 5M379-.D1)PDrZ2 Upgrade to a 23" LCD widescreen flat panel for only $30 more. E -Value Code: 6M379-DUPDTZ3 Amount 275.58 65.00 50.82 Please return payment coupon with check in the enclosed return envelope. Do not staple, paper clip, or fold contents. An easier, greener way to pay your bills! Enroll today: we.w,dell,com/PaperlessStatements for paperless statements. Offered by WebBank 17 M/,x09 500 0000577 70091710 EL7"1103 DPN 54*1 1 00 000, E12N11000y 154778 PA IIu1111,11.JIIIIIIIII1.11IIIIIIIII1r111111.011111111111111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: fl DL nt Enclosed: 709 $2,399.31 $72.00 January 11, 2010 Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your hill online at www.clell.com/pay0pA hIIIII II IIIIIIIIIIIIIIII-IIII II III11111I IIIIIi.II I III1IIII11-111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 168794561190464227090166023993100000720000000720001112010000006500 racial Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account/IN 709 Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.comt/specialoffers Account Summary Previous Balance $2,399.31 Payments 8 Credits $72.00 Purchases/Other Charges + $0.00 Finance Charges $54.97 New Balance $2,382.28 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit January 17, 2010 $4,500.00 $2,117.72 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due February 11, 2010 $72.00 $0.00 $72.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,376.08 0.07463% 27.24% 31 $54.97 $2,382.28 $72.00 Effective ANNUAL PERCENTAGE RATE: 27.76% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 01-08-10 01-17-10 Description PAYMENT - THANK YOU! BILLED FINANCE CHARGES ON PURCHASE Detail Amount - 72.00 54.97 A BIG DEAL ON A GREAT SYSTEM. BEING A DELL PREFERRED ACCOUNT" HOLDER MEANS RECEIVING SOME OF OUR GREAT OFFERS. .DR1 PREMED A(Lpll11(DM):drop::In113.ldJM1rvs::y vRAxa. tiro ,kte11S¢:fn1las Ip eV iemd opal r1a1g1 HoVelY ai5 a7G K deemedDa V.Oralk. Nm shrink art air clams ee n:ia aN ort *imn.:we* nyrmz at A, costa 7t RSe tLE sue Ara RREVEAVMABIRF One owns MX Tin s;C»bChs rN Alia1aa I'ttImtsu Wire skews kes arch US. Cr. Here ntare like. rim lu:rc4s sly tPeoax!mole sean.ar S .kitutt oreclreJ p retalry Ire;w ;111ex:05ml-dry i'elsrom Lnryl Inmei oele;aNU frrnwavi,My ear. 15.6" INCLUDES.4a WINDOWS', 7 HOME PREMIUM MAJOR ENTERTAINMENT. ULTRAPORTABLE DESIGN. DELL STUDIO" 15 with an Intel' Core'"2 Duo processor as low as $$21/mD,° OR f699 AFTER 5214 OFF O -Value'" Code: 6M388-ONPDBNI CLICK WWW.DELL.COM/JANDEAL OR CALL 1-888-697-5535. Offered by WebBank 17 Please retum payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold An easier, greener way to pay your bills! Account #: Enroll today: 3.w✓w.dell.com/PaperlessStatements for paperless statements. Neu Melee or Five* Fiasco? Pt -heli art* Me .ed ee eplea rms.* eel, NNW..?5 DD 03133.5 701C.8 t8 FA703108 DPA Strrl l OZ FA7a910a7D• 15.378 PA IIIIIIInIIIIIIIrI11-IIIIII IIuIIIIIIIIIIIII-IIII-IIIIIuIIIIIIIII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 New Balance: Total Minimum Payment Due: Payment Due Date: Amount EndOStgl: ontents. 709 $2,382.28 $72.00 February 11, 2010 Please make your check payable la Dell Financial Services. Include your account number on your check or money order. You can also pay your hill online at www.dell.com/pavDPA III1IIlIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIRIIIIIIIIIII'III DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023822800000720000000720002112010000007200 Dell Preferred Accoun Number 2 709 For the For the billing period en Ing arch 18, 2010 Page of 1 L I Financial Services Please see reverse side for impodanl account information and contact information. Special Messages for STACEY HEILIG PLEASE TAKE NOTE of your payment due date, as it may have changed. Beginning with this statement, your payment will now be due on the same day each month. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,506.44 -$148.00 $0.00 $52.99 $0.00 50.00 553.25 New Balance 52,464.68 Credit Limit 54,500.00 Available Credit 52,035.32 Amount Over the Credit Limit 50.00 Statement Closing Date March 18, 2010 Days In Billing Cycle 29 Contact Dell Financial Services Customer Service at 1.800-283-2210 or visit us online at www.dell.com/d10. Please send billing Inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, Go DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Payment Information New Balance $2,464.68 Current Month Minimum Payment Due 574.00 Past Due Amount 50.00 Total Minimum Payment Due 574.00 Payment Due Date April 12, 2010 Late dale may Minimum period, balance. For If 283-2210 Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late lee of up to 539 and your APR be Increased to the Penally APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and It will take longer to pay off your example: Balance Subject to Interest Rate II you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years $8,698.53 $100.93 3 Years $3,633.48 (Savings =$5,065.05) you would like more Information about credit counseling services, call 1.800- or go to hnp://www.justice.gov/ust/eorbapepakcdekc_approved,htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date Post Date Description of Transaction or Credit 02-19-10 02-19-10 PAYMENT - THANK YOU DELL #163791564 02-22-10 02-24-10 DELL PURCHASE - THANK YOUI 03-12-10 03-12-10 PAYMENT - THANK YOU Interest Charged 03-18-10 03-18-10 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year4o-Date Total fees charged 2010 Total interest charged 2010 $0.00 $164.32 Amount • 72.00 52.99 • 76.00 53.25 553.25 Interest Charge Calculation Your Annual Percentage Rate (APR) Is the annual Interest rate on your account. Plan Type Promotion Exptration Date Balance Subject to Interest Rate DaIly Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deterred Interest Charges New Plan Balance Deterred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,460.60 0,07463% 27.24% (v) 553.25 52,464.68 $0.00 574.00 (v) a Variable Rate 15% off select electronics and accessories with coupon code.` Otter expires 4/30/2010, CLICK Y4 DELL C0 tt a9R15 OR CALL 1.888-785-3355. [6VZWVOX47WOC741 Poet tarsokrroft 3ialctusev!*dAttftverMeasmotraaonatit^t4ma Rmstamoirrorrdi%am'e7awt&dtwotrepadr64drgr*a ,mmwmo:-,Yerimrtsat 11ryn�1nsn1Aasearantom 1at1xJ4rAAABlititArs anti uI1uw and to rand. rriti $o OIL tots Into%Nirn and Oto !MAW; YaatM ala.' 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Offered by WebBank 18 nnvr ADhaai Phan, NU!9 9 rim* WAR tw w 0114,410 4e004373 t+n ex cent for re wrtpass warm tea sIIMO 131,0 I (0,1M% AiaJ:1 ran, Ia) ontaA , n1 COM FCY.,,!n tea]]e F* a11r11,1111IItiJI1111 11111.111.1141111.111,111..1.111111..1 STACEY HEILIG v.t 12 SHARON ROAD ENOLA PA 17025-1823 Account #: arilliarara2 709 New Balance: $2,464.68 Total Minimum Payment Due: 574.00 Payment Due Date: April 12, 2010 Amount Enclosed: Please make your check payable ID Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online et www.dell.comloavDPA, 11111111111.41.111111111 r 1111 II I I I I Il l 111111111I I II I I I I I I I i 1.1 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024646800000740000000740004122010000007600 Page Account Numbe — 2 709 "` For the billing period ending May 18, 2010 Dell Preferred Account of 1 Financial Services Please see reverse side far important account information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers) Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,447.31 -574.00 50.00 50.00 $0.00 50.00 554.40 New Balance 52,427.71 Credit Limit $4,500.00 Available Credit $2,072.29 Amount Over the Credit Limit 50.00 Statement Closing Date May 18, 2010 Days In Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dls. Please send billing Inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance $2,427,71 Current Month Minimum Payment Due 573.00 Past Due Amount 50.00 Total Minimum Payment Due 573.00 Payment Due Date June 12, 2010 Late date may Minimum period, balance. For I 283-2210 Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late lee of up to 539 and your APR be Increased to the Penalty APR which could be up to 29.98%. Payment Warning: If you make only the minimum payment each you will pay more Interest and It will take longer to pay off your example: Balance Subject to Interest Rate It you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement In about... And you will end up paying an estimated total of... Only the minimum payment 22 years $8,552.00 599.42 3 Years $3,579.12 (Savings m$4,972.88) you would like more information about credit counseling services, call 1-800- or go to httpiAvww.justice.gov/ustJeo/bapcpa/ccde/cc_approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 05-12-10 05-18-10 Post Date 05-12-10 05-18-10 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total Interest charged 2010 $0.00 5275.35 Amount - 74.00 54.40 554.40 Interest Charge Calculation Your Annual Percentage Rate Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate (APR) Is Annual Percentage Rate (APR) the annual Interest Interest Charges rate on your account. Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,430.04 0.07463% 27.24% (v) $54.40 52,427.71 $0.00 $73.00 (v) = Variable Rate A big deal on a great system. Being a Dell Preferred Account"' holder means receiving great offers. "COL 0-nr4(a AMMO a at0k trkrof e, lI '0n55CI r': -e Crienim WW[iebe bit npne d ane iro rte- okolrr+nr ml k Minnie! l50 5.0 feen. 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Looking for an easier, greener way 10 receive your statements and/or pay your bills? To team more about paperless statements enrollment and online payments, visit www.dell.com/payDPA Offered by WehBank 18 No. Maven cs Pram NmAr+ noose .0 -mat aro atia ea sosO mass 6d• and etwse rx>. +a 130030ltta4 A rtl]as I X-1103cnw• 1CKOOO MC), 00. ISM, P4 Irrlrlr1111111irI11IIIItl111rtlllll1111llrllllllllllilllll" li'I' STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 •�' = Account#: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 $2,427.71 573.00 June 12, 2010 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals lho check amount. I+I1hIIuIIPll111pttlrl'rII'IIII'drlrrllllllbbl'ni11r6n1 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024277100000730000000730006,22010000007400 Offered by WebBank Dell Preferred Account Account Numb 2 709 For the billing period ending June 18, 2010 Page 1 of 1 Financial Services Pieare see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Your account is past due and your credit privileges may be suspended. You are a valued customer and we want you to continue to receive the many benefits of being a De I Preferred Account holder. Please pay the Total Minimum Payment Due. If you have already sent us this payment, thank yo Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,427.71 50.00 50.00 50.00 50.00 539.00 556.34 New Balance 52,523.05 Credit Limit 54,500.00 Available Credit 51,976.95 Amount Over the Credit Limit 50.00 Statement Closing Date June 18, 2010 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell,com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/a DFS Customer Care Dept., P.O. Bax 81577, Austin, TX 78708-1577. Payment Information New Balance 52,523.05 Current Month Minimum Payment Due 576.00 Past Due Amount 573.00 Total Minimum Payment Due 5149.00 Payment Due Date July 12, 2010 Late date may Minimum period, balance. For 1 1.800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $39 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,712.05 $103.32 3 Years 53,719.52 (Savings -$4,992.53) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 06.13.10 06-18-10 Post Date 06.13.10 06-18-10 Description of Transaction or Credit Fees LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 539.00 $331.69 Amount 39.00 539.00 56.34 556.34 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,435.25 0.07463% 27.24% (v) 556.34 52,523.05 50.00 5149.00 (v) = Variable Rale -__ P34'aIeglLIpple_y un3 Enclosed' and rgtur Offered by WebBank RMTVIt cgypp wtth your ptyeclj L he gnc14sed4tum envelops._ 12 eaper cllp`f id a Npe Ne cenlmtl._ _ Looking for an easier, greener way to receive your statements and/or pay your bills? To learn more about paperless statements enrollment and online payments, visit www.delt.com/payDPA 18 Nair Item» o Phvra4rco ? rims mit to * lormetMconvtrt a d.l:* fox art ooWNs% rp eye. en* 0111/10 11 m 800103, A1(00.1rr1.10) ODM t 61OW MD:, np'154. Oa IIIIIIIIIIIIIIII11hulIIIIIIIidIIIlltlpllllrldlllllrrllhllll STACEY HEILIG l::t 12 SHARON ROAD ENOLA PA 17025-1823 Account New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 11.1111111111/2 709 52,523.05 5149.00 July 12, 2010 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your chedt or money order. Ensure the 'Amount Enclosed` written on the coupon equals the check amount. I1'1111 IIIII'IIIII111IIIIIIIIII'IIialIIIIIIIII111"111l IIIiIr1l DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000025230500000760000001490007122010000007400 Offered by WebBank Dell Preferred Account Account Numbe rL 709 For the billing period ending July 18, 2010 Page 1 of 1 Financial Services Please see reverse side (Dr Important account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,523.05 -5149.00 50.00 50.00 50.00 50.00 554.61 New Balance 52,428.66 Credit Limit 54,500.00 Available Credit 52,071.34 Amount Over the Credit Limit 50.00 Statement Closing Date July 18, 2010 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell com/dfs Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 52,428,66 Current Month Minimum Payment Due 573.00 Past Due Amount $0.00 Total Minimum Payment Due 573.00 Payment Due Date August 12, 2010 Late date may Minimum period, balance. For I 1.800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 539 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Date If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,551.02 599.46 3 Years 53,580.56 (Savings •54,973.46) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 06-25-10 07-09-10 Post Date 06.25.10 07-09-10 07-18-10 07.18.10 Description of Transaction or Credit PAYMENT - THANK YOU PAYMENT • THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 539.00 $386.30 Amount 73.00 - 76.00 51.61 $54.61 Interest Charge Calculation Your Annual Percentave Rate (APR) is the annual Interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,439.31 0.07463% 27.24% (v) 554.61 52,428.66 50.00 573.00 (v) = Variable Rale A big deal on a great system. Befog a Dell Preferred Account" holder means recelvmg great offers •Otll na1EknnIFLIX»'l ,' \W1M.tn.n<8J". +,.kr"••ir.,.f+.r.tns �'a'l''n• 151.: V e .4 E.r5.'Ya,r'R /v 'rM.rn+.xt.re r.r,�xvl.w. lir lrec . 49, 5,....Nativnva-rte VOt r'b. .k <*'rat •iuVz+AV f..r..1r ala,+rsna.[xCes144 cw.s,rw-r c.'�.xg mxwt.wwwan u•d+..4ees tM.. o-aet 41*' (lex" .0 et ret APT, 1st h es 144 Ye,&r o Cb.rxM mnk,o,eri'Ms- ..rnmr.;a•:vnni,.v.twan,Gkapa:S4 TS,SlltM MF+M.wn &*lt tl ++�r .t+ aH.a a errs rXta-• Man are rvt %seta CM., O'IY.a an%t-N+:r r. WIC [Mtn,s Ga max'n 1 '10114 r'f'el wr-11, mu,*Intiml r5(,00 4,es .HAhl.raY4 Ina 'C6a'+ynx.thw a1,.a e *4 t.e.» 1RApr.Aw1Nnrh:HTIMITCTS '+tt+.0-', -::s,,t,0.-cw, .tr,.x+nu.0N 0.04+91 C'm.W .anr 14th n- +) await 4,.. n.Y .14 fl0+F'010,,'*'p'M .h0*.k..Jr•S.i :iantdt.'1,..t ,.seiw.Mn ek, or: slam 015 30. Built la mayo. rMllradio and anon/ably paced. NEW Dell"lnspiron^ 580 yid) an In: Cole' 15-750 Processor. Geniine Wndows a7 Hone Pwrn#Um. 8GB DORS SDRAM• at 1066MH7. DVDRW. 1tB• Hani Dore $69999 n mingPrice 51,009.99 na low , Illy payments a oilable Io' ewlated C491d,Ntl.' E •Valu< 8401. 6Mp6-DDPO1t Click ctelbcpgi60,4 or call t-888.785-3355. -_-Ja3eaf9AQILIP3he2ErPTJ ErtcLoie?a.PSiletYTtile.OAK s11FP'T97 t't4SW. 01eS11Ila!heenS13. .114Mpetelo5Pa 99 nqt ItaPIl',1laPCLShcp,fpldor 10P931e r97tP9L9. -. Looking for an easier, greener way to receive your statements and/or pay your bills? To learn more about paperless statements enrollment and online yments, visit www.dell.com/payOPA Offered by Web8ank 18 New Patimiev Plan $s..4 mow .sa w es mwr.delLearaket if VOk aW arra DOn r ra writ ase CNiv,e'10p akal]A Afm111,11,62Eb1 O-[ a0 I moo. roa6 KOOS.41,1 (+/, °jIII'1IIIIIIItIIIIIruLIIIIIIIIIIIPII1PIir1IIllIIIIIIIIIIII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 2709 52,428.66 573.00 August 12, 2010 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order, Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIIIIIyIII11I1111IItulllllltlluutulllahl lhilhllllnhlll DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024286600000730000000730008122010000007600 Dell Pr (erred Account DOLLAccount Numbe 709 For the billing period ending August 18, 2010 Page 1 of 1 Financial Services Please see reverse side for important account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,428.66 -573.00 50.00 50.00 50.00 50.00 555.80 New Balance 52,411.46 Credit Limit 54,500.00 Available Credit 52,088.54 Amount Over the Credit Limit 50.00 Statement Closing Date August 18, 2010 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 52,411.46 Current Month Minimum Payment Due 573.00 Past Due Amount 50.00 Total Minimum Payment Due 573.00 Payment Due Date September 12, 2010 Late date may Minimum period, balance. For If 1.800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $39 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Date If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,478.55 598.75 3 Years 53,555.00 (Savings -54,923.55) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE, Transaction Detail Reference Number Trans Date 08-12-10 Post Date 08.12.10 08-18-10 08.18.10 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 S39.00 5442.10 Amount • 73.00 55.80 $55.80 Interest Charge Calculation Your Annual Percents e Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Pronation Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due m Per Plan REGULAR PLAN 52,412.17 0.07463% 27.24% (v) 555.80 52,411.46 50.00 573.00 (v) . Variable Rate 15% off select electronics and accessories with coupon code.' O1fe` exeres 9!.512010 Click Oell.cdm/auglS or call 1.800-677-5380. L402F5HL3NKKW2J 1 'MIL PAM wro.cccvrnnysiOho t *0', mOld.ty Ve01. KwoUv ornr., .F1*;,t,n rsorni .n...+,ww nixcsc*, W%WO., 1,., VVfian xenon*rnvDc..e. t.Stan. vlra ierens 3rrotet4t i+a n r1,914.erctle o' tisesx :ei valacetA*r,..n kurm.'.hrr, k SP On. w. Taicesanyaesee eCP*Mc,4Tn.l0...luy:Ma PY.Ln✓k-Yr4,vlittNerG-aa do a45,nicNJnf oeetkms0135''JMF..,vwUi *terncMC 1,1.0 ',VOA t't . t AsIx55,,sn itJA Aw or,ca r'w,ern*nsetMn.taIXot.,MlydnMD Memr+W h*tMt I4aplkr.'i MesonsMam noes meow/mese. pe4nnaMu,MtMNosenske N.*dse wry y. f01 r.r,+YS I•.ra�',ir.n.'.a ,>S c.joe ot.snot' CIE CrDra'ACSAM+.CC $SOQ,C$CC,I Cn4/NCtR'tk4+ wv.r•srtVRM S+on:./Wena.:•('.aax*.Gr.+etlx. rta.v/r.0 µxexn.N4..nk Cdytrtnxilx-, mn,..AYht!M 011n1w4ss Mn rkar, Ict.Cnr/ra NNpnntagal+r..V., y2'Crary retia i.arnT/:a a..-mtv mine tn!!M• .frMX.x, rttIMMR FCrr Or urn lam Net..11rt. d 5t^rMc,'vU.S ilrr',Mtw feleenkoc.iroeaced,*4,'o*aS:SRa..M3N.! R'rr4tMteytr)w't, arS.. Tania tathald,d K.arc+s ✓xec,.m. Y4,0 11-C, :St*nm3, T'.SL 4,3,CV Ware 43.3, cr%c. .,4 En W. - :en, sono iseie K:e,PAS(rn,Wr4 fly/.. '1014,4.xlab:Wr¢meIW%W1eararp♦a 731.4 harWl rs.d CdirwrlldcCu!41aas t. Vs. bridelt.ta'no osemquessee. .xar tea tri s woe _--..?MePlelliLie lir' teal!! Enclosed_£P0IStIT-WCR,Y01SY1JFPPog 171(134K fhetk lFjb4.Cnchesi CtYI+e.neagse. D4 D4t.WtpIp.R4PCLUID.IPM.pI Ivy 3IeCQtteet3•_-- Offered by WebBank 18 Looking for an easier, greener way to receive your statements and/or pay your bills? To learn more about paperless statements enrollment and online payments, visit www.dell.com/payDPA NOW Addy*. b 8a .a IA/Ese9 V1amM ma 1aa M mw,d teoasea►d Oft* toe orb atimpaala a..arwl OM Account 6: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 11.11111012 709 $2,411.46 573.00 September 12, 2010 Please make your Bleck payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' Dcc,t,r m 3070c11.1Ioy.111,1=rm1:.M.3 r a:oo.nnmremo• 191x. a. written on the coupon equals the Bed amount. aaarlaallrllarrllarlltar"Illlltaalilll'111IIIIl'llll'lllllllllrl•IIIII111111IIIII11'IlliIII111111IIIIIII'IIIIIEIIIII'IIII'lllll'I STACEY HE ILIG�r DELL PREFERRED ACCOUNT 12 SHARON ROAD coir; PAYMENT PROCESSING CENTER ENOLA PA 17025-1823 P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024114600000730000000730009122010000007300 Dell Preferred Account Account Number 11111110.11.2 709 For the billing period ending October 18, 2010 Page 1 of 1 Was I Financial Services Please sec reverse side for important account Information and contact information. Special Messages for STACEY HEI LIG The seasons are changing and so is our website. This October, we're renovating our site, including our online bill pay tool, making it easier for you to manage your account online. Visit Dell.com/DFS for more information. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,391.74 -575.00 50.00 50.00 50.00 50.00 553.16 New Balance Credit Limit Available Credit Amount Over the Credit Limit Statement Closing Date Days in Billing Cycle 52,369.90 $5,000.00 52,630.10 50.00 October 18, 2010 30 Contact Dell Financial Services Customer Service at 1.800.283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Bax 81577, Austin, TX 78708-1577. Payment Information New Balance 52,369.90 Current Month Minimum Payment Due 572.00 Past Due Amount 50.00 Total Minimum Payment Due 572.00 Payment Due Date November 12, 2010 Late date may Minimum period, balance. For If 1.800- http: Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 58,330.41 597.05 3 Years 53,493.80 (Savings .54,836.61) you would like more information about credit counseling services, call 283-2210 or go to / /www.justice.gov/ust/eo /bapcpa /cede /cc_approved.htm. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 10-12-10 10-18-10 Post Date 10-12-10 10-18-10 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 539.00 5550.54 Amount • 75.00 53.16 553.16 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,374.24 0.07463% 27.24% (v) 553.16 52,369.90 50.00 572.00 (v) . Variable Rale Introducing the Dell Streak. ruga earrEarenKC'd.an Per. Q4rs„c ewrr,ly 5*'{ .. K•)J1n,..•.,wl.ar ,Ynflr rc."t�Y,Aya,,5fl .,l,,5,*�nF+f[n.M545 a.,r.'tin(}fur, ''0 u.,ynn••r..Ryor,.+..+s.x'MfTA. r tl• + 4,0 c ,,., Abry w.nrn.n-y C.,nrol20. a.rvr'bnwar xt,m,.paay ra.rv.,n wt.. s.tnrn Hr•-.v.+Fs •t5l5 R'M'AV4LAf'lt($d5 siya55'c'wsr is{rMNt a l 4h't *n1545 4tµ.} ASY►Sp Ytt eta e.5 shit 1' 1)1 Nr.8 10 worth (8,, p!✓ N.'51..55 .r/ e.,(iMn .+05'8''+.1 !+ .v.•44wt+ u nrbwr+..4nnr+e'..r 5,, irw.}¥,t',* 05 nrxey.5:rxi+.#ry..'..t*. 14+trna2'.Rvtnmc..vw+n Mir frt..9 s rn •s 4nahrro Ever-expanding A8drokl marketer.... l`T Det Streak Tons of apps through the wide-open Android marketplace Speedy 3G processing. Aa just a touch away. Introducing the Dell Streak. The (perfectly Wed. 0o-nnywt:ere mobile entenalnmenl, social connection and nav,gation device $29999 with new AT&T 2 year contract' taw rax mthly payments available for 9,85,1051 customers C5cksie w,9ekaem/aS1dpatrade omen 1.877-321-8379. - - P19as9.l3ILlr tte2emegfI leciPserCeWictiaUetearmpetsowase rt.tb you thesis Ln tb9. 9feepp eDtePloc, Dg intst,144, eaacLLIP.IPIA_M Pws.0 a cPotrets'.. - Looking for an easier, greener way to receive your statements and/or pay your bills? To learn more about paperless statements enrollment and online payments, visit www.dell.com/payDPA 18 row Adam re PMN Nrsbn7 Marfa owl hal Y Wo*,dIlteorntNf e,odi WC "V atano4le Armee oaf. ,arvrn u,sseoomr Atohanr.rn.,.m oreso oil owra«01.0. as 1IiIIIliIIiIIIplIIIitliyp4lllhiitlyfgrlirulgil11ltd'till STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 6: 111111.111112 709 New Balance: $2,369.90 Total Minimum Payment Due: 572.00 Payment Due Date: November 12, 2010 Amount Endosed: Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. 1111r1lilillrllllflllllftllllllrltlllllrllllll'IIIJI111IIIIIIIIlI DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023699000000720000000720011122010000007500 L Page 1 of 1 Dell Preferred Account Dre.i. Financial Services Account Number 2 709 For the billing period ending November 18, 2010 Please set reverse itde for Important account Information and contact Information. Special Messages for STACEY HEILIG Congratulations! You can now enjoy enhanced spending power with your Dell Preferred Account. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $2,369.90 -572.00 50.00 50.00 50.00 50.00 $54.36 New Balance 52,352.26 Credit Limit 55,000.00 Available Credit 52,647.74 Amount Over the Credit Limit 50.00 Statement Closing Date November 18, 2010 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Payment Information New Balance 52,352.26 Current Month Minimum Payment Due 571.00 Past Due Amount 50.00 Total Minimum Payment Due 571.00 Payment Due Date December 12, 2010 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_appraved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and It will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay...statement Y You will pay off the balance shown on thisn in about... And you will end up paY' 8 an estimated total of... Only the minimum payment 22 years 58,255.81 $96.33 3 Years 53,467.88 (Savings .54,787.93) you would like more information about credit counseling services, call 283.2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 11-11-10 Post Date 11.15.10 11-11-10 11.15-10 11.13.10 11-13-10 11-18-10 11.18.10 Description of Transaction or Credit PAYMENT • THANK YOU Fees AUTOMATIC LATE FEE REVERSAL LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 539.00 $604.90 Amount -72.00 - 25.00 25.00 50.00 54,36 $54.36 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,349.70 0.07463% 27.24% (v) 554.36 52,352.26 $0.00 571.00 v) = Variable Rate 15% off select electronics and accessories with coupon coldO`ier it,o1res 12/15/2010. Click Detl.com/novdpatrans or cats 1-877-294.2576. CS9 QH83WS2SO dtS_nw._ Lc t+_,r- lr.,ti.wnr.wrA ma ron,aweed,',�nrnvm•.:,+rt1nrn.on*o 'vf m., NSN1r4,t rqna2wmF..a.troQ+wn,<.rs..duttrwOi..Iw..n.esVvt./sapr-v, nd cMoorr.ua'..nmrauw•ngrd>ortlwavtam>wro.Mler,ttwgsas:wN .:.'"/At ',0vf,t<Va. ri4Fnr*gTflv ). nnYHY9Mvo .$ n tia,so%+lae' T x,no .S1r1r1'+Tarv.o0nn11fi41on•mr.MaMrerlfNh n.n'�"h''tw"f`r(sl.+e.w3'tl(i49nxrOurr*• *.n,ia+eVlf%r`a.+vwvil(.c✓aa "unti relopnr.. au,V*t Rhiiy*,iL+Maa'hwkkvn}noivs;n ' tth..,Rt'.Tyo.rax}f4'ewn 1+t 2=rtaw:.iMkVtlr.nPth iry.Yl.w S''T, y1N scn ry'o' (M01...r. HA.+A • 11 y4..i,Nfl,ru.r.n.r h(a,;a I-V1a PIcoe(j(LIP the_'@@P!nl E,lcL aV/Sti.,T.tL'h.R S"ltcP'p°L Lyn yQu!;lest N Jh€tr,sL�IStnm.PL to,2.Pe07.!.6aplc-QapyrUIP.ftddof taag3 nC t Looking to reduce clutter and secure your personal information? Go Paperless) Visit ww.Dett.com/GoPapertess to learn more. Offered by Webbank 18 New Adam o Hoa', Harrisat Rem MK WI r, wwrr dW.com*1h of tool" bar trr0 o rtplra rewsa Hain I ,was,, sat. 10mununmunsmu Imo.. non len, t3.01.1 RA rttlllilllllllltlltlllltllllltltiiII.1114. IIIIIIIIIIIIIIIiiJIiit STACEYONIRIA 12 SHARON RON ROAD ENOLA PA 17025-1823 Account it: Ncw Balance: Total Minimum Payment Due: Payment Due Date: Amours) Enclosed: 35 .26 352.26 $71.00 December 12, 2010 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. 4111111.11111r1111.1.1,111l111111111,1911111.4111IIL11111111I1 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023522600000710000000710012122010000007200 Offered by Web8ank Page 1 of 1 Dell Preferred Account DOiI, ( Financial Services Account Number 709 For the billing period ending December 18, 2010 Summary of Account Activity Previous Balance 52,352.26 Payments -571.00 Other Credits 50.00 Purchases 5951.87 Other Debits 50.00 Fees Charged 50.00 Interest Charged $52.13 New Balance 53,285.26 Credit Limit 55,000.00 Available Credit 51,714.74 Amount Over the Credit Limit 50.00 Statement Closing Date December 18, 2010 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.delLrom/Gi3. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please see reverse side for important account Information and contact Information. Payment Information New Balance 53,285.26 Current Month Minimum Payment Due 599.00 Past Due Amount 50.00 Total Minimum Payment Due 599.00 Payment Due Date January 12, 2011 Late date may Minimum period, balance. For If 1.800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off yaur example: Not Sufficient Fund (NSF) Fee Ifou make no i additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 26 years 512,015.50 5134.54 3 Years 54,843.44 s-57,172. (Savings -57,172.06) you would like more information about credit counseling services, call 283-2210 or go to Important Changes to Your Account Terms The following is a summary of some changes that are being made to your Account Terms. See the enclosed booklet for further details on these changes. Changes to the Late Payment Fee and NSF Fee are already effective. Revised Terms, already effective Late Payment Fee Up to 535 Not Sufficient Fund (NSF) Fee Up to 535 We are also changing your Current Month Minimum Payment Calculation, which will now be the greater of 520.00 or 3% of the New Balance shown on your billing statement, rounded up to the next dollar. This change will be effective on March 1, 2011. If your account is closed before March 1, 2011, this change will not apply to your Account. We are also making a number of additional changes to your Account Terms, described in the enclosed booklet. PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW, WHEN YOUR PROMOTION EXPIRES. INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%, PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE Transaction Detail Reference Number DELL 0531955495 DELL 0531955529 Trans Date 11 -28-10 11-29-10 12-09-10 12.17.10 Post Dale 11-29-10 11-30.10 12-10-10 12-17-10 Description of Transaction or Credit DELL PROMOTION DELL PURCHASE • THANK YOUI PAYMENT • THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2010 Totals Year -to -Date Total fees charged 2010 Total interest charged 2010 $39.00 $657.03 Amount .00 951.87 • 71.00 52.13 552.13 Interest Charge Calculation Your Annual Percenta a Rate (APR) is the annual interest rate on your account. Plan Type Expiration Date Balance Subject toPercentage Interest Rate DailyPromotion Periodic Rate Annual Pate (AFRI Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,328.59 0.07463% 27.24% (v) 552.13 $2,333.39 50.00 $70.31 5699. 6M0S SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 513.50 $0.00 5951.87 528.69 V) = Variable Rate Please 1111 in.the 'Amount €9y(osed' and return the-gayme2t.e94Pp0 wjth your pheck to the enclosed rt turn epv_e,{gzg, Qo not,Ftapleygayer citgyfoid or tape the contents. Looking to reduce clutter and secure your personal information? Go Paperless! Visit .Delt.com/GoPapertess to learn more. Offered by WebBonk 18 Nevi Add(Ct a Placer raner'r Reese aen ,wet rww.d*6Calotll* or .tees box ear car 1p.= ravcm sae nnvwasesamN>n,o,nenw,mv�,s +aeoo-nau�mm•,s,en v. ritlllliirtirlstll'illitmIIIIIIIIrilllttllilllllllllllllltrlluIII STACEY HEILIG ROA 12 SHARON ROAD ENOLA PA 17025-1823 Account 0: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 1111.111111111.1.2 709 53,285.26 599.00 January 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the dseck amount. Iiirt�IIuissIIIIIIIIIIIIIII1'IIIIIIIIIIIIIIIItilrlttllittltllllll DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 168?9450119046422709000032852600000990000000990001122011000007100 Offered by WebBank Page 1 of 1 Dell Preferred Account Dra.ca 1 Financial Services Account Numbe 709 For the billing period ending January 18, 2011 Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Due to the limited availability of our automated payment services on January 7 and 8, we have backdated your automated payment to January 7. Any late fees and/or interest assessed due to this issue have been automatically waived. If you have questions related to this transaction, please contact a Customer Service Represen Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,285.26 •599.00 50.00 50.00 $0.00 50.00 553.35 New Balance 53,239,61 Credit Limit 55,000.00 Available Credit $1,760.39 Amount Over the Credit Limit 50.00 Statement Closing Date January 18, 2011 Days in Billing Cycle 31 Contact Deit Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 53,239.61 Current Month Minimum Payment Due 598.00 Past Due Amount 50.00 Total Minimum Payment Due 598.00 Payment Due Date February 12, 2011 Late date may Minimum period, balance. For I 1.800. http://www.Justice.gav/ust/eo/bapcpa/cede/cc Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If u make no additionalocharges using this card and each month you pay... You will pay off the ntin shown o this statement in about... statbalaement And you wills end up payint an estimated total of... Only the minimum payment 25 years 511,837.35 Minimum Amount Due Per Plan 3 Years 7 ,012 545132.67 (Savings- -57,061.23) you would like more information about credit counseling services, call 283.2210 or go to approved.htm. PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27,24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTERESTCHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES. INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number Trans Date 01-07-11 01.18-11 Post Date 01-12-11 01-18-11 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 553.35 Amount - 99.00 53.35 553.35 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,306.17 0.07463% 27.24% (v) 553.35 52,316.43 50.00 570.07 5699. 6MOS SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 535.26 50.00 5923.18 527.93 v) . Variable Rale Please fill In the 'Amount Enclosed' and return the Rayment coupon with your aleck in the ensiosedJeturn anv_elppg; Qo riotJtaple,papg;,Ulp,foid aI tape the patents._ Offered by Web8ank 18 coking to reduce clutter and secure your personal information? Go Paperlessl Visit www.Dell.com/GoPaperless to learn more. P. Mdra e- Puma Ninrbie Firm 1..4,0 at aowv dafr.coratns Wt* tea eo *w ule tcrwo ,o,s sma471ni TWO nAm eraIDN ,ni new ,vun.,am•'son P. 111111IIIIIIIItllllllllrlllllllllllllllllltillrltllllllllllllllll STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 8: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 $3,239.61 598.00 February 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your Bieck or money order. Ensure the 'Amount Enclosed' written on the coupon equals the Bleck amount. ilIIIIIIIIIIIIIIIIIIIIi 11111IIIIiIIIlJIIIuIIIIIbI41hIIIlnl DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000032396100000980000000980002122011000009900 L. :R Offered by WebBank Dell Preferred Account Page 1 of 1 DOLL Financial Services Account Number 709 For the billing period ending February 18, 2011 Please see reverse side for Important account Information and contact information. Special Messages for STACEY HEILIG Due to the limited availability of our automated payment services on January 7 and 8, we have backdated your automated payment to January 7. Any late fees and/or interest assessed due to this issue have been automatically waived. If you have questions related to this transaction, please contact a Customer Service Represen Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,239.61 -598.00 50.00 561.99 50.00 $0.00 554.46 New Balance 53,258.06 Credit Limit 55,000.00 Available Credit 51,741.94 Amount Over the Credit Limit 50.00 Statement Closing Date February 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800.283.2210 or visit us online at www dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financiat Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 53,258.06 Current Month Minimum Payment Due 598.00 Past Due Amount 50.00 Total Minimum Payment Due 598.00 Payment Due Date March 12, 2011 Late date may Minimum period, balance. For I 1-800- http://www.Justice.gov/ustfee/bapcpa/cede/cc Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be Increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and It will take longer to pay off your example: Balance Subject to Interest Rate Ifou make no Y additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 25 years 511,897.51 $133.43 3 Years $4,803.48 (Sav ngs .57,094.03) you would like more information about credit counseling services, call 283-2210 or go to approved.htm. PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES. PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number DELL #587537908 Trans Date Post Date Description of Transaction or Credit 01-21-11 01-23.11 DELL PURCHASE • THANK YOU) 02.12-11 02-15-11 PAYMENT -THANK YOU Fees 02.12-11 02-15-11 AUTOMATIC LATE FEE REVERSAL 02-13-11 02-13-11 LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged 02-18-11 02-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 $0.00 5107.81 Amount 61.99 - 98.00 • 25.00 25.00 50.00 54.46 554.46 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Dally Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,353.79 0.07463% 27.24% (v) $54.46 52,362.81 50.00 571.07 5699. 6MOS SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 556,47 50.00 5895.25 $26.93 (v) a Variable Rate --Mar-flit ID lire '6nrQoni 'Lcio5td anP,IttYLP-tkE4y01E4t,g4Ppe s4t4 5903 the4k IP35Ctntipiep3Ctyr 1 ePYf9Py,. Pit 09.t3tAPlgi Qa r,,cJIP,fptd 31aPt 17eS9Dt€013•_ _ - Offered by WebBank 18 Looking to reduce clutter and secure your personal information? Go Paperless) Visit www.Dell.com/GoPaperless to learn more. taw, Msra ex Ptw nurbr7 Mesa Ma'1 es n a ww.d*coa.4ea e'reD1 bat WC cRr- news= Sea lentnn 10,5 MM. 20,M710 =OM orsnaar m az ca. rilM0,m00•rSnM PA 11111h11111111r11111i111111111I IIIIh1111111h1uy1111111111111 STACEY HEILIG k�:•,:ul 12 SHARON ROAD ENOLA PA 17025-1823 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 53,258.06 598.00 March 12, 2011 Please make your dyed, payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order, Ensure the 'Amount Enclosed' written on the coupon equals the check amount. 1111111111111r1i1111II111111111rr111I1I1111I III1111I11iI111IIIIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000032580600000980000000980003122011000009800 Offered by WebBank Page 1 of 1 Dell Preferred Account DOLL 1 Financial Services Account Number- 709 For the billing period ending March 18, 2011 Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG REMINDER: The minimum payment for Dell Preferred Accounts is increasing, effective March 1, 2011, to $20 or 3% of your account balance, whichever is greater. Notification of this change was included in the Notice of Amendment to Dell Preferred Account Credit Agreement sent in December 2010. If your account was opened after December 2010, this notification appeared in your Dell Preferred Account Credit Agreement. Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,258.06 -5110.00 $0.00 50.00 50.00 50.00 548.44 New Balance $3,196.50 Credit limit 55,000.00 Available Credit $1,803.50 Amount Over the Credit Limit 50.00 Statement Closing Date March 18, 2011 Days in Billing Cycle 28 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance $3,196.50 Current Month Minimum Payment Due 596.00 Past Due Amount 50.00 Total Minimum Payment Due 596.00 Payment Due Date April 12, 2011 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Ifou make no additional charges using this card and each month you Y pay... You will pay off the balance shown on this statement in about... Md you will end up paying an estimated total of... Only the minimum payment 22 years $11,353.14 5130.90 3 Years 54,712.40 (Savings .56,640.74) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number Trans Date 03.04.11 03.18.11 Post Date 03-04-11 03-18-11 Description of Transaction or Credit PAYMENT • THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 $0.00 5156.25 Amount • 110.00 48.44 548.44 Interest Charge Calculation Your Annual Percenta e Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,318.30 0.07463% 27.24% (v) $48.44 $2,328.18 50.00 569.92 5699. 6MOS SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 574.88 $0.00 5868.32 526.08 v) = Variable Rate Please fill in the 'Amount Feclo3ed' and return the eayment coy with your Eheck In the enclowd rgtum envelope. Do not staple gaper 41p,,foid or tape the contents.__ _ Offered by Webbank 18 Looking to reduce clutter and secure your personal information? Go Paperlessl Visit www.Dell.com/GoPaperless to learn more. Naw AedW1 Or Mono N.n,b f NOM AO 0 et wrivw dr/Leant f+a b ~kW., *id czasipt3 Mort r:lb ,o-rwMoa!aa Tt114,P 0cW lo] MakYN , 0000o0GW,onpo' ,5,50 00 IIIIImlhldltglrlhllltrrlllllilittrulrlttlllthhllhhrlll STACEY HEILIG 'c(� 12 SHARON ROAD ENOLA PA 1702S-1823 Account 8: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 $3,196.50 $96.00 April 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. rliltullltrltid4r41lhllnrdllhllhlll1llillnprtttyptp DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000031965000000960000000960004122011000011000 Offered by WebBank Dell Preferred Account Account Numbe 709 For the billing period ending April 18, 2011 Page 1 of 1 Financial Services Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offersl Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,196.50 •5120.00 50.00 50.00 50.00 50.00 553.23 New Balance 53,129.73 Credit Limit 55,000.00 Available Credit 51,870.27 Amount Over the Credit Limit 50.00 Statement Closing Date April 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing Inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 53,129.73 Current Month Minimum Payment Due 594.00 Past Due Amount 50.00 Total Minimum Payment Due 594.00 Payment Due Date May 12, 2011 Late date may Minimum period, balance, For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it wilt takelonger to pay off your example: Promotion Expiration Ifou make no Y. additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years $11,079.09 5128.17 3 Years 54,614.12 (Savings •56,464.97) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE Transaction Detail Reference Number Trans Date 04-10-11 04-18-11 Post Date 04.12.11 04-18-11 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 5209.48 Amount - 120.00 53.23 553.2] Interest Charge Calculation Your Annual Percente e Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,300.91 0.07463% 27.24% (v) $53.23 52,287.49 50.00 568.70 5699+ 6MOS SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 $94.79 50.00 5842.24 525.30 v) = Variable Rate Please fill In the 'Amount Enclosed' and return the eaymentceu-,pm with your APO. Ln the er5clpsed rgturn-en elope_ j10 not staptei.p9,per dip_t3dd m tape the content_s._- Looking to reduce clutter and secure your personal information? Go Paperlessl Visit Dell.com/GoPaperless to learn more. Offered by WebBank 18 Mow Adamaea cr Rens Humber? Plane Man 14 rowc111'.CnIIIVN er Chick Iry ONS coavbn vows, el da ane,, 155f*'aO70I„ulIrcO$J,O,n7.70r'+, 1 e21:o,M,wI 1'1502 90 101.11,111..111.1111111111.1..111111.01.11111111..11,1.1.11111. STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account it: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 41101111111111.2 709 53,129.73 594.00 May 12, 2011 Please make your diet, payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. till'PIIIIIuiIIIIIlIJtllarlllllllllllllllnndilllllllrlrILI DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000031297300000940000000940005122011000012000 Dell Preferred Account Account Numbe709 For the billing period ending May 18, 2011 Page 1 of 1 Financial Services Please see reverse side for Important account Information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged $3,129.73 •5120.00 50.00 50.00 50.00 50.00 550.80 New Balance 53,060.53 Credit limit 55,000.00 Available Credit 51,939.47 Amount Over the Credit Limit 50.00 Statement Closing Date May 18, 2011 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1.800.283.2210 or visit us online at www.dell_Som/dfs. Please send billing inquiries to Billing Inquiry Department: Deft Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 53,060.53 Current Month Minimum Payment Due 592.00 Past Oue Amount 50.00 Total Minimum Payment Due 592.00 Payment Due Date June 12, 2011 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 22 years 510,799.45 5125.34 3 Years 54,512.24 (Savings .$6,287,21) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES, INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE Transaction Detail Reference Number Trans Date 05-11-11 05-18-11 Post Date 05-12-11 05-18-11 Description of Transaction or Credit PAYMENT - THANK YOU Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 5260.28 Amount - 120.00 50.80 550.80 Interest Charge Calculation Your Annual Percentage Rate (APR) Is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN $2,269.17 0,07463% 27.24% (v) 550.80 52,269.59 50.00 568.22 5699. 61405 SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 $113.34 50.00 5790.94 523.78 (v) = Variable Rate Please 511 In the'[Tount Enclosed' and return the Qayment coupon with Year 413ad31n the enclprd return emclope. Do not staple, gaper cllp,fold or tape the contents. Offered by Web8ank Looking to reduce clutter and secure your personal information? Go Paperless! Visit www.Dell.com/GoPaperless to learn more. 18 mak Maras m Phov Number? Mem van is 4 rww.dllf.conMN w tly* box ase coat eta rover= Its Mn1n1 I1 Si10e0511 60•021 R®. 1 W13.1.1wAµe0E' i LIN PA IIIIIIIIIIIIIIIIIIIIIIIuIIIItuIuI111I11IIt1IJII1IIIljILIIIIIIIIt STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 719 Account 8: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enclosed: 411.111111111111.2 709 53,060.53 592.00 June 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 61511 account number on your died( or money order. Ensure the 'Amount Enclosed' written an the coupon equals the check amount. 11.1.11.11111.111111111111 1111l9IIlIiIII111"I111tllllililtirst DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000030605300000920000000920006122011000012000 Offered by Webbank Page 1 of 1 Dell Preferred Account D*4 L ( Financial Services Account Numbe 709 For the billing period ending une 18, 2011 Please see reverse side for Important account Informatkn and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offersl Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 53,060.53 •5150.00 50.00 50.00 50.00 50.00 552.15 New Balance 52,962.68 Credit Limit 55,000.00 Available Credit 52,037.32 Amount Over the Credit Limit 50.00 Statement Closing Date June 18, 2011 Days in Billing, Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Bax 81577, Austin, TX 78708.1577. Payment Information New Balance 52,962.68 Current Month Minimum Payment Due 589.00 Past Due Amount 50.00 Total Minimum Payment Due 589.00 Payment Due Date July 12, 2011 Late date may Minimum period, balance. Far If 1.800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 21 years 510,400.33 5121.33 Years 3 Yea (Savings (Savings -56,032.45) you would like more information about credit counseling services, call 283.2210 or go to Please mail payments to the address on your payment coupon below. PLEASE NOTE: INTEREST ACCRUES AT YOUR STANDARD RATE OF 27.24% FROM PURCHASE DATE. TO AVOID PAYING DEFERRED INTEREST CHARGES, PAY THE PROMOTIONAL BALANCE IN FULL BY THE PROMOTIONAL EXPIRATION DATE FOUND IN THE INTEREST CHARGE CALCULATION BOX BELOW. WHEN YOUR PROMOTION EXPIRES. INTEREST WILL BE IMPOSED FROM THE DATE OF PURCHASE AT YOUR STANDARD RATE OF 27.24%. PAYMENTS ARE APPLIED FIRST TO YOUR TOTAL MINIMUM PAYMENT DUE . Transaction Detail Reference Number Trans Date 06-12-11 Post Date 06-14-11 06-12-11 06-14-11 06-12-11 06-12-11 06-17-11 06-17-11 Description of Transaction or Credit PAYMENT - THANK YOU Fees AUTOMATIC LATE FEE REVERSAL LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 5312.43 Amount - 150.00 • 25.00 25.00 50.00 52.15 552.15 Interest Charge Calculation Your Annual Percentage Rate (APR) Is the annual interest rate on your account. Plan Type Promotion Expiration Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,254.18 0.07463% 27.24% (v) 552.15 52,253.52 50.00 567.69 5699+ 6MOS SPECIAL FINANCING 07-12-11 50.00 0.07463% 27.24% (v) 50.00 5131.21 50.00 5709.16 521.31 (v) . Variable Rale - _ _ _Nor_ fJILlr NLe'89,49nl Eq Kiwi nJljgti'T thlteaymgnt cmpon with ywg She5IS In t1J4.tlnslisvg4ttsuLen rj 9,g_ P4 g9litlif4..ew_clip,i9Ld or PST Nle c9OtgtJt5 _ - Offered by WebBank 18 ooking to reduce clutter and secure your rsonal information? Go Paperlessl Visit ww.Dell.com/GoPaperless to learn more. Nam Andreae is Kuno towbar, Nem vitt la et fn.w.dMftdlWy or mod, txx arra carlCCta ro CI1R Val Ov1111 ,! Y iCRI-150 wt..!.lr. W rr.0N 1 OZ O, 5 U,a,a, 154511 PA IIIIII1.11.1IIIii11h11111.It1II1PIiiilhillIIIIIl111iiiiI III III STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 0: 709 New Balance: $2,962.68 Total Minimum Payment Due: 589.00 Payment Due Date: July 12, 2011 Amount Enclosed: Please make your check payable to: Dell Preferred Account, Include your 19 digit account number on your sheds or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. 111111111111111i11111111111111111411"11111111111111111141111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 1687945011904642270900002962680000089000000c890007122011000015000 Offered by WehBank Dell Preferred Account Account Numbea-.112 709 For the bitting period ending July 18, 2011 Page 1 of t Financial Services Please see reverse side for Important account Information and contact Information, Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,962.68 •5710.00 50.00 50.00 50.00 50.00 5193.83 New Balance Past Due Amount 52,446.51 50.00 Credit Limit 55,000.00 Available Credit 52,553.49 Statement Closing Date July 18, 2011 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www:dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708.1577. Please mail payments to the address on your payment coupon below. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY TH Payment Information New Balance 52,446.51 Minimum Payment Due 574.00 Payment Due Date August 12, 2011 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Date Ifou make no additional charges using this card and each month you pay.., You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years 58,312.51 $100.19 3 Years 53,606.84 (Savings .54,705.67) you would like more information about credit counseling services, call 283.2210 or go to approved.htm. E NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 07-12-11 07-12.11 07-12-11 07-18-11 07.18.11 07.18.11 Post Date Description of Transaction or Credit 07-13-11 PAYMENT - THANK YOU Fees 07-13-11 AUTOMATIC LATE FEE REVERSAL 07-12-11 LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged 07-18-11 BILLED INTEREST CHARGES ON PURCHASE 07-18-11 BILLED INTEREST CHARGES ON PURCHASE 07.18-11 BILLED DEFERRED INTEREST CHARGES ON PURC TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total Interest charged 2011 50.00 5506.26 Amount • 710.00 • 25.00 25.00 50.00 0.20 50.10 143.53 5193.83 Interest Charge Calculation Your Annual Percenta e Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred interest Interest Minimum Amount Due Per Plan REGULAR PLAN 52,237.72 0.07463% 27.24% (v) 550.10 $2,235.93 $0.00 567.63 REGULAR PLAN 07-12-11 5559.28 0.07463% 27.24% (v) 5143.73 5210.58 50.00 56.37 (v) = Variable Rate ___ P3fa g11101he-'8T4uJp1 ERcLond.:6n4lgttur_tbCe4YLn€itspP_og Wit Y4ul lheYK.ip QennIPiegS€l1nP? ee1c9€. P4 Dot}tpP1,e.Rag€LLIB..f41do12aPe tA0tEn_t3 Looking to reduce clutter and secure your personal information? Go Paperless) Visit w.Detl.cam/GaPaperless to learn more. Offered by Wob8ank 18 New Adore= or Phone Ntn0pl Aeas� OP o at wowdaff,cooslitrsar cm.7l ten Yrn wn00. .antra aba av,v„ Is so,°maw x,.r,s OGLIMili, P.. ,or own0*lnwv ,waw ,nI,11IIn1111I99rll,lll,11f1idltlir,siiiIi,IIiiIII4„ 111P STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Lim Account It: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 52,446.51 574.00 August 12, 2011 Please make your check payable to: Dell Preferred Account, Include your 19 digit account number an your deeds or money order. Ensure the 'Amount Enclosed written on the coupon equals the check amount. .111,111111.11..111,111111,1111.11111111111111,1.11.1111 - 111-1 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024465100000740000000740008122011000071000 Dell Preferred Account � Account Numbe2 709 For the billing perioden ing ugust 18, 2011 Page 1 of 1 Financial Services Please see reverse side for Important account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.delLcom/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,446.51 -574.00 50.00 50.00 50.00 50.00 54.96 New Balance 52,377.47 Past Due Amount 50.00 Credit Limit 55,000.00 Available Credit 52,622.53 Statement Closing Date August 18, 2011 Days in Billlnr Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.corntdfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52,377.47 Minimum Payment Due 572.00 Payment Due Date September 12, 2011 Late date may Minimum period, balance. For If 1-800- http://www.Justice.gov/ust/eo/bapcpa/ccde/cc_epproved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Date Ifou make no Y additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years 58,030.23 597.36 3 Years 53,504.96 (Savings .54,525.27) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 08-11-11 07.18.11 07.26.11 08-18-11 Post Date Description of Transaction or Credit 08-12-11 PAYMENT - THANK YOU Interest Charged 07-26-11 INTEREST CHARGE CREDIT 07-26-11 INTEREST CREDIT ADJUSTMENT ON PURCHASE 08-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 50.00 5511.22 Amount • 74.00 • 50.00 - 0.04 55.00 $4.96 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,377.38 0.07463% 27.24% (v) 555.00 52,377.47 50.00 572.00 (v) = Varlabte Rate A big deal on a great system. Being a Deb Preferred Account.' polder means reteerng great of Yxll Plan.PKDKC000+1; rermtk. .r.1vlV*+f�.:r • w -r w.l. �.vtiasY `+r4yMXMYI.*>r -r�Y, 411 KAA0AM55T Ck.,an5t'r J '*. • 't X14'.. ..r.r • ...Sou; 1.:. t.rt PPS T. 1.4.1,4011,41.,11•1. .'e y44 M4 w w.N.cY MVMfVYIit[".w '0 i�'N ,t ,nrarr mnrw r�+r*..a.n • NW'.41; b Pw tit .. n MMS 4 Iatb.tw ..“":•••%1A ""'"""`'�"'"e";w:r4tic r: mas+�:as «',:+,.:d.:;:'`~N ai • Dell recommends Windows', 7 nspiron'" 620s 11m<s.n H4`<oet APt(+Av.. x_Lenme Nrvf4.n�: .oefe Nam., eCa Pert IW:ay:110. r.ea Iswe M *000 .X!40105^^Is-s ytoOs, 2 Yams, 0woftenr.PWewq• ahe�m-fiems,0vvC0 tet gamete 000'O h• 5711 999 Market Valuer 5052.99 *.l -T✓ ane$303 on 1ku:0arta <M+Idk•J tnwNneswel Del fiek/+el A000vn &Value" Code: 6Me46-130PPKV31 tliak dbU S•bbiddbdr>itritds or alt 1.866-813.4994 -.-?1S.aSS.Tl1l.lnlhc'ETSNPl 1ct a_nQ.CtWr1 tb9RaITE51fcs m9914115 yo9!LheSISLnJh9-€91l91901Ct9Lneete10P€: D4 eelltaDlF.RaPer Sllpi-fpldor 3aPBShe Offered by by Webaank Looking to reduce clutter and secure your personal information? Go Paperless) Visit www.Dell.comlGoPapertess to learn more. 18 Nob Addeo a Aiwa Nurt•T rat's* Nab in / wow .da+tCo•Vro • avoy R x •tl commis roma W9 P050115 0 51130575 A11d19r04110.01000 n[a0M O./MEW 13.1A an IiIiII111i1111111161ui1i111iiiI11 I1111111 i111 11111111III11IIIII STACEY HEILIG�Y( t� 12 SHARON ROAD si"4` ENOLA PA 17025-1823 Account 9: New Balance: Minimum Payment Due: Payment Due Date: Amount, Enclosed: 709 52,377.47 572.00 September 12, 2011 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. 1111III'IiiIIIIIJrhii1iI11liuili11iIihuiIIIIIIuilllilhiihll DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023774700000720000000720009122011000007400 Dell Preferred Account Page 1 of 1 D*411L 1 Financial Services Account Numbanialliallit 709 For the billing period ending September 18, 2011 Please see reverse side for important account information and contact Information, Special Messages for STACEY HEILIG Running one payment past due? We want you to continue to receive the many benefits of being a valued Dell Preferred Account holder. Please pay the Minimum Payment Due. If you have a Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,377.47 50.00 50.00 50.00 50.00 525.00 555.13 New Balance Past Due Amount 52,457.60 572.00 Credit Limit 55,000.00 Available Credit 52,542.40 Statement Closing Date September 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www dell com/dfs. Please send billing inquiries to Billing, Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence ether than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. Payment Information New Balance 52 457.60 Minimum Payment Due' 5146.00 Payment Due Date October 12, 2011 ' Includes Past Due Amount of $72.00 Late date may Minimum period, balance. For If 1-800- http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more Interest and it will take longer to pay off your example: Balance Subject to Interest Rate Ifou make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years 58,358.72 5100.64 3 Years 53,623.04 (Savings •54,735.68) you would like more information about credit counseling services, call 283-2210 or go to PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 09-12-11 09-18-11 Post Date 09-18-11 09-18-11 Description of Transaction or Credit Fees LATE CHARGE ASSESSMENT TOTAL FEES FOR THIS PERIOD Interest Charged BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 525.00 5566.35 Amount 25.00 525.00 55.13 555.13 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,383.11 0.07463% 27.24% (v) 555.13 52,457.60 50.00 5146.00 (v),. Variable Rate Please flit In the 'Amount Enclosed' and return the gayment coupon with your check in the enclosed return envelope. Dg t2taple.gap n cllp3fold or tape the contents._ _ _ Offered by webBank Want to pay now? Visit www dell.com/dfs to make your payment online. Go paperlcssi Visit www.dell.com/GoPaoerless to learn more. 18 Naar Adthe a or Pham Numb..? Plena sew u♦ at rww.daa.cm'vufa n died box are ruroiem i010m 4101 m.enumsmmna Na0,rann,N 0 * ,osonvmennpn', owes IIIIiilIIIii!IlliltlitlllllllllllllllltllrrlliltlltlllatilittrttI STACEY HEILIG Ig; 12 SHARON ROAD ENOLA PA 17025-1823 Account 8: 709 New Balance: 52,457.60 Minimum Payment Due: 5146.00 Payment Due Date: October 12, 2011 Amount Enclosed: Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your died or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. l9ltudillllllllltllll°ll'tltl'IPIIIIIIIIIu'IIIIIIIIIIIIIuiI DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000024576000000740000001460010122011000007400 Offered by WebBank Dell Preferred Account Account Number709 For the billing period ending October 18, 2011 Page 1 of 1 Financial Services for 4/portant account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.delLcom/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,457.60 -5146.00 50.00 50.00 50.00 50.00 $54.26 New Balance Past Due Amount 52,365.86 50.00 Credit Limit 55,000.00 Available Credit 52,634.14 Statement Closing Date October 18, 2011 Days in Billing Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing Inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than bitting inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address on your payment coupon below. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY TH Payment Information New Balance 52,365.86 Minimum Payment Due 571.00 Payment Due Date November 12, 2011 Late date may Minimum period, balance. For If 1-800- http: Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to $35 and your APR be increased to the Penalty .APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Promotion Expiration Date If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years $7,990.54 596.89 3 Years 53,488.04 (Savings .54,502.50) you would like more information about credit counseling services, call 283-2210 or go to / /www.justice.gov/ust/eo /bapcpa /cede /cc_approved.htm. E NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number Trans Date 10-12-11 10-18.11 Post Date Description of Transaction or Credit 10-12-11 PAYMENT - THANK YOU Interest Charged 10-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 525.00 $620.61 Amount - 146.00 54.26 $54.26 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate an your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,423.53 0.07463% 27.24% (v) 554.26 52,365.86 50.00 571.00 (v) = Variable Rate A big deal on a great system. Seine a Dell Pcrierted ACCoun1' Itoldee meals receNtng groat Offers. R.eitsaErtaFrn. XCOUV]tN.'eeyw . ,+ .r ::.-.r:,y'-'.,,v.- ......4....r.. „}.tFe. ~�.,�-vr;:✓4af :�rrn ' 4. • Dell recommends Windows 7. irvee,26c'.i- 050 Akron' : Han F�•Mnn 4C,i CM tionrn• 6I00e•!.t ed ee.a OVD.t. WOMtf.9W •.ar.arrco'4rrxmllyy«r. ha Wow,tr. 66w1*nm' Ws,.ny.,. Wow, 5 .nMWs Ct aan 9ne O $49999 Market Value* 5653.99 oar5154 on Fkanchoka quntivd«eteman valh RM AYantn Ac arn• New tnspiron'15 f -Value Coda 6f4446•FNPaax55 Click d9tt00M/04l4Dnira9s or calf 18001953.6009. Plea e.111 Insite'6MWP5 fRc1 :andletyrn the payment coupon wlttt 8401. shock Ln_112e enclosedietyrr-ery-OlgO9 pggot31apie„paper_tllp,,r540-q tape311e-re9tegty.___ Offered by WebBank 18 Want to pay nowt Visit www,de(I.com/dfs to make your payment online. Go paperlessl Visit www.dell.cgm/GoPaoerless to learn more. #t' 4-1er,4;.21:.-x-• .9*.db.c_•rroarr rr °hors t:. ac:t s.. •-•t: mowso OKAY. 1.1 3A taros^ 1 X nn, IN. 'm CAAOPAA tax oMMttf/M• ISOM Pa hltrillllrlllhlulllllhllrlll111rlillhlllllirlillhllPurll STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 11: 709 New Balance: 52,365.86 Minimum Payment Due: 571.00 Payment Due Date: November 12, 2011 Amount. Enclosed: Please make your check payable to: Dell Preferred Account. tndude your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIdIIIiIiIIiluuihii IIijII.pi Iillliinlllll'Irll'III.IIIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000023658500000710000000710011122011000014600 Offered by WebBank Dell Preferred Account Account NumbealMinall2 709 For the billing period ending November 18, 2011 Pape 1 of 1 financial Services e revere side for Important account Information and contact Information. Special Messages for STACEY HEILIG Please note: Your monthly payment due date has been changed; It Is later than the payment due date appearing on your last billing statement Please refer to the payment due date below on this billing statement. This is your new payment due date. If your promotional financing plan expires this billing period, your new payment due date will be you Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged interest Charged 52,365.86 -571.00 50.00 50.00 50.00 50.00 554.31 New Balance Past Due Amount 52,349.17 50.00 Credit Limit 55,000.00 Available Credit 52,650.83 Statement Closing Date November 18, 2011 Days in Billing Cycle 31 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www,delt.coln/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708.1585. Please send correspondence other than billing inquiries to Deft Financial Services, cto DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Payment Information New Balance 52,349.17 Minimum Payment Due 571.00 Payment Due Date December 16, 2011 Late date may Minimum period, balance. For If 1-800. http://www.justice.gov/ust/eo/bapcpa/cede/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 and your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay off your example: Balance Subject to Interest Rate If you make no additional charges using this card and each month you pay... You will pay off the balance shown on this statement in about... And you will end up paying an estimated total of... Only the minimum payment 19 years 57,922.66 $96.20 3 Years53,463.20 (Savings -54,459.46) you would like more information about credit counseling services, call 283-2210 or go to Please mail payments to the address on your payment coupon below. PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE, Transaction Detail Reference Number Trans Date 11-11-11 11.18-11 Post Date Description of Transaction or Credit 11-14-11 PAYMENT - THANK YOU Interest Charged 11-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 525.00 $674.92 Amount - 71.00 54.31 554.31 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,347.53 0.07463% 27.24% (v) $54.31 52,349.17 50.00 571.00 (v) = Variable Rate A big deal on a great system. Being a Dell Preferred Account"' holder moans rccer#ing great offers S'rlarW,M.tpK401.MOM+: w1•....:••.M" A'.0 ,4.nM1n.�,-, ._Orss. .co•k:• -Arr • vM ' itY•vn\,s.W"a, Mor: •��La }...-+.t'.A-nn• •m^InrrMMgJaOnY, ^' +•s.- rem r Dell recommends Windows* 7. 4 AI WR3F4+3SnMt Kdr Jma.wAtre Hanes m vnrNv, i000c , 1o,.00re pain:,. as nwnen $49999 ane lV i ' S653,99 FYtwv_ee kr auateled cuatomeswrih Lei NA/me AecwO` Inspiron'015 c'valee` Code 6M446.rNPD0Y33 CUck E41 9.041 na01.4tran# or caa 3-688599.1174. .__ PleasefillIn it1e:B9iQun4 L aJ!d1etyrP S.P.AYT£Rtc89P99 lyLtlt yoursIMK Ln, a 51P841St0Terv-elgpC•. P490t.Siaptc,.P.aDP!LIP.ipldor lapylltefmll99ti-..- Offered by WcbBank 18 Want to pay now? Visitwww,ge.11 com/dfs to make your payment online. Go paperlessl Visit www,dell.com/GoPapgrless to learn more. cr dent* n. -•Eel• I. w . 0 '" . s H. wrsr-dad oleVatS t:'s a ,a s::,Rdt#/ menu mown .3 SO MING 701,1110(.+417. 0,60.4 t020.000....le 04 Ir1III.I11IIIIII111111IIIIIIJIIIIJI11IIIru111111IIJ11IItillllll STACEY HEILIG 12 SHARON ROAD rl:.` ENOLA PA 17025-1823 6"`• Account!!: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 52,349.17 571.00 December 16, 2011 Please make your check payable to: Dell Preferred f�4 Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIIIIIIIiiJIIu141i1"1111I3njII luttrtruIIIIIiittuIIIIIIIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422?09000023491700000710000000710012162011000007100 Offered by WebBank Dell Preferred Account Account Numb' For the billing period ending December 18, 2011 2 709 CPage 1 of 1 D rtL I Financial Services Pere tee reverse nde for Invariant account Information and contact Information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special limited -time DPA offers) Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Summary of Account Activity Previous Balance Payments Other Credits Purchases Other Debits Fees Charged Interest Charged 52,349.17 -571.00 -5582.97 $1,006.94 50.00 50.00 558.15 New Balance Past Due Amount $2,760.29 50.00 Credit Limit 55,000.00 Available Credit 52,239.71 Statement Closing Date December 18, 2011 Days in Billlna Cycle 30 Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs. Please send billing inquiries to Billing Inquiry Department: Dell Preferred Account, P.O. Box 81585, Austin, TX 78708-1585. Please send correspondence other than billing inquiries to Dell Financial Services, c/o DFS Customer Care Dept., P.O. Box 81577, Austin, TX 78708-1577. Please mail payments to the address an your payment coupon below, PLEASE NOTE: TO AVOID ADDITIONAL INTEREST CHARGES, PAY Payment Information New Balance 52,760.29 Minimum Payment Due 583.00 Payment Due Date January 16, 2012 Late date may Minimum period, balance. For If 1.800. http://www.justice.gov/ust/eo/bapcpa/ccde/cc_approved.htm. Payment Warning: If we do not receive your minimum payment by the listed above, you may have to pay a late fee of up to 535 end your APR be increased to the Penalty APR which could be up to 29.99%. Payment Warning: If you make only the minimum payment each you will pay more interest and it will take longer to pay of( your example: Balance Subject to Interest Rate Ifou make no additional charges using this card and each month you pay... awill pay off the balance shown on this statement in about... And you will end ed paying an estimated total of... Only the minimum payment 21 years 59,578.70 5113.04 3 Years ( 54,069.44 Savings -55,509.26) you would like more information about credit counseling services, call 283-2210 or go to THE NEW BALANCE BY THE PAYMENT DUE DATE. Transaction Detail Reference Number DELL 8857296904 DELL 8857311729 DELL 8857296904 Trans Date Post Date Description of Transaction or Credit 11-25-11 12-07.11 DELL CREDIT 11.25-11 11-27-11 DELL PURCHASE - THANK YOUI 11-25-11 11-27-11 DELL PURCHASE - THANK YOUI 12.09.11 12-09-11 PAYMENT - THANK YOU Interest Charged 12.18.11 12-18-11 BILLED INTEREST CHARGES ON PURCHASE TOTAL INTEREST FOR THIS PERIOD 2011 Totals Year -to -Date Total fees charged 2011 Total interest charged 2011 525.00 5733.07 Amount • 582.97 423.97 582.97 - 71.00 58.15 558.15 Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. Plan Type Promotion Expiration Date Balance Subject to Interest Rate Daily Periodic Rate Annual Percentage Rate (APR) Interest Charges Promotion Plan Deferred Interest Charges New Plan Balance Deferred Interest Balance Minimum Amount Due Per Plan REGULAR PLAN 52,597.55 0.07463% 27.24% (v) 558.15 52,760.29 50.00 583.00 (v) = Variable Rate ___ Please fill in the'Amount Fnclm ed-AMleturn_the payment couyon with your Leck in thA.enclnsed,[eturn env -elope_ Do not aPle�paper clIP,-foldpr tape the contents._ - _ Offered by Webgank 18 Want to pay now? Visit www.dell corn/01s to make your payment online. Go paperless! Visit www dell.eom/GoPaDertess to learn more. led Ad -rest a moria rfu;xt Meese n n asst w 'w.aaEraNeyf n Psest aes *rC W>.;= rbvmc sbe. omen nsatroauraznn,aacarcwa'On ,nrowourcuun• ,vs» OA IilthlddniiailillulLilllidiu'JillllplliiuII'a9Illliial STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Account 8: New Balance: Minimum Payment Due: Payment Due Date: Amount Enclosed: 709 52,760.29 583.00 January 16, 2012 Please make your check payable to: Dell Preferred Account. Include your 19 digit account number on your check or money order. Ensure the 'Amount Enclosed' written on the coupon equals the check amount. IIIIn114PIIiIiiIiiIlnaitliltIIInurillllrllduildiPbnl DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000027602900000830000000830001162012000007100 Financial Services Special Messages for STACEY HEILIG Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at www,dell,com/dfs Please see reverse side for important account information and contact information. Account: ; "' Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details .2 709 Account Summary Previous Balance $.00 Payments & Credits $0.00 Purchases/Other Charges + $422.94 Finance Charges + $0.00 New Balance $422.94 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit September 17, 2007 $1,500.00 $1,077.06 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due October 12, 2007 $15.00 $.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $0.00 .08216% 29.99% 31 $0.00 $422.94 $15,00 Transaction Detail Transaction Date 09-06-07 17 Description DELL PURCHASE - THANK YOU! Detail DELL #810364698 Please return payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or (old contents. Account #: 2 709 New Balance: $422.94 Total Minimum Payment Due: $15.00 Payment Due Date: October 12, 2007 N.w Ail t� M P En rap Nu mime Rsem chsi box awl c.mp v mew" M71 06 t6611 0313394 X@70$18 Ce51Qt 0PA $pet 10Z tXM C6851C(03. 15,178 PA 1111111M11111111111111111111111111111111111111111111111.1111 STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 Arno ant EriaiOrsid: wo Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at wvwv.dell.com/payDPA IIIIIIIIIIIllIIIIIIIIIIIIIIIIIIIIIIIII11tH 1111111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 III I.IIIIIIII11111111L111JILI,I1111II11IIIIlIIIIIIIlII11Ii 168?9450h19046422709000004229400000150000000],5007,01,22007000000000 Amount 422.94 :�f DOLL FinancialServices. Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Accountallillailli..2 709 Before you make your next purchase, be sure to check for special DPA offers! Call 1-877-319-3272 or Go online at www.dell4me.com/specialoffers Account Summary Previous Balance $422.94 Payments & Credits $50.00 Purchases/Other Charges $0.00 Finance Charges + $13.06 New Balance $386.00 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit October 17, 2007 $1,500.00 $1,114.00 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due November 11, 2007 $15.00 $.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $402.94 .08216% 29.99% 30 $13.06 $386.00 $15.00 Effective ANNUAL PERCENTAGE RATE: 29.99% See reverse side for en explanation of (he Corresponding APR and the Effective APR. Transaction Detail Transaction Date 10-06-07 10-17-07 10-17-07 Description PAYMENT - THANK YOU! BILLED FINANCE CHARGES BILLED DEFERRED FINANCE CHARGES Detail Amount - 50.00 9.93 3.13 Dell Preferred Account' Holders! Get No Interest for 12 Months on a qualifying Sony, Philips or Sharp TV purchase!" TVs 40' and larger are not available in Alaska or Hawaii. Buy today or check for additional DPA offers at 800.247.6820 or online at dell4me.com/hotdeals °DELL_@1Er.ERREOA_CCQUN?JOPAI; CIT Bank deter-runeserodhwortbmess, APR, aedit limit, and Mightily for promotional fifers. Elmddtity varies by pcmotion. NO_I[ ERE$I [OH 12,BONTHS; available 9/27/1067 through 10/312007 on guard -red DPA prebasus of now Sony, 9rirp 0r Philips IVs 110,1 are 4O' or greater. Cu OOmmn must have adequate available credo to tale advantage of this promotion. Promotional {mad ealures or the customer's payment due date in November, 2006. Interest accrues during the promotiorld period and will be added to the account it promotional be lance not pard by applicable promotional period e*piratian: expired promotional blanaces end nogpmmutional purchases subject to the Standard Raiet 16.74%-29.99%) variable APR Witch can increase or decrease, as of 9272007. depending on creditworthiness): mirmnum monthly payments required. 17 Please retum payment coupon with check In the enclosed retum envelope. Do not staple, paperclip, or fold contents. NM Add gni or Phone r4urrdn Plea= cfrpsi bat o do epksr roan iris 0&101071600 0013580 27071018 CJ843104 DPA 1511 1 02 DON CJ54310000' 154328 PA Account#: New Balance: Total Minimum Payment Due: Payment Due Date: APr°lottTnt alialinfigi2709 $386.00 $15.00 November 11, 2007 Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/oavDPA I III I1111111I1111111I1111111I lI lII IIIl111111II1111..11..1111.1 STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 III111IIIIIIIIIIIIIIIlII 1111IIIIIIIIIIIIIIII 11 II11111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 111111111111111111st111111111rellinilu1111u1n1111111I11n1 16879450119046422709000003860000000150000000150011,112007000500000 1 Finarc aI Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online al www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account 709 To learn more about how you can protect yourself against identity theft, visit the Federal Trade Commission's website at www.ftc.gov or call 1 -877 -FTC -HELP. Account Summary Previous Balance $386.00 Payments & Credits $25.00 Purchases/Other Charges + $29.00 Finance Charges + $9.87 New Balance _ $399.87 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit November 17, 2007 $1,500.00 $1,100.13 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due December 12, 2007 $15.00 $.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $387.58 0.08216% 29.99% 31 $9.87 $399.87 $15.00 Effective ANNUAL PERCENTAGE RATE: 30.55% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 11-12-07 11-13-07 11-17-07 Description LATE CHARGE ASSESSMENT PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Amount 29.00 - 25.00 9.87 Dell Preferred Account" Holders! Get No Interest for 9 Months when you add a DellCare Bundle to a qualifying Inspiron purchase!° For quardied customers. Buy today or check for additional DPA offers at 800.247.6820 or online at dell4me.com/hotdeals ,DELL PNEFEO ACCO0PAk CO Oast &famines aed;tec trxnea. APH, erect I mkt and a tility for aseional offers. Efcpilvvaries tx promotion. NO INTEREST ,FOR 9 MONTHS malade on q. ,'9ed DPh advises UNT1 vises o` new Ithased wit^ De'1%are Rankso Delkere Pea co a Delta;e Value paeaen plan. Customers mat have adalwle avelahle tra=il to Ia132 xcnratto of 1114 prma;ian If purchase ee10 11/01TX:07 &tact 11/78/2007, parol ami paled expires on to ammo's pe nei de Sue in SariEmhet 2008. W pscrosa nide 1189/7001 through OI/01/11013, ponmlional peal spires on IM a 0tanir7 coned dw date xi Na!rrtet. 2009 M.aesl rcvresdatm the pmrmtgrrl pxi&and wil he&daft°the acxurt if aanotical bean&rod wsl by apuexhlepmrotiaol prlal eN moat ergred Promotive Ma .% and RJlpammD'm!prcrosmsu6pc17 the StaldanlMte11574' •Ez%variable APR Mich can innase cr decrease. as al I la RDA tecemlinj on coskmathilesst nininxin rot* Perents required. 17 Please retum payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold contents. Nun !al rasa ore Phare Nu rrilri Flaw thick Izuatdco plan nn nor 51 1 10/7507 11 37 00,1305 70,7177078151080,0s07 DOM 017756 0000. 151578 PA 11111111111111111111III1l111I 11111111111111111111111111111111I STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 r t 11111111111111111111111111III 111111111111111111111111111111111 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Afriow,t. Ericiwtd: 709 $399.87 $15.00 December 12, 2007 1i Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/payDPA 11111111111111111111111111111111111111111111111111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 lllul1Illn1I111111111111111111111FIulIII111111l'l111lI1ulll 16879450119046422709000003998700000150000000150012122007000250000 V.E11 Finanlc al Service Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at www,dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG AccountjIIMMM2 709 Before you make your next purchase, be sure to check for special DPA offers! Call 1-877-319-3272 or Go online at www.dell4me.com/specialoffers Account Summary Previous Balance $399.87 Payments & Credits $25.00 Purchases/Other Charges + $0.00 Finance Charges + $9.57 New Balance $384.44 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit December 17, 2007 $1,500.00 $1,115.56 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due January 11, 2008 $15.00 $.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding AnnualDeferred Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $388.20 0.08216% 29.99% 30 $9.57 5384.44 $15.00 Effective ANNUAL PERCENTAGE RATE: 29.99% ee reverse side for an explanation of the Corresponding APR end the Effective APR. Transaction Detail Transaction Date 12-04-07 12-17-07 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Amount - 25.00 9.57 Dell Preferred Account' Holders! Get No Interest for 9 Months when you add a DellCare Bundle to a qualifying Inspiron purchase!° For qualified customers. Buy today or check for additional DPA offers at 800.247.6820 or online at dell4me.com/hotdeals ,DELLPREIft4REO ACCOUNT JOPAt m Gan * Gant detmes cmo:tmehucss, APR, u6S1 hit at ely`blin. Ip vowed voed eters. Efgibtlq rarbs 0(r pronoun NO INTEREST FOR 9 MONTHS amadabb m (paired OPA purahrr a new Insnroe sisters puciami w6h Dame Previa OdItzePNao! a ReAEaa Vale Adman plan. Gxronus MO haw Memo ao04 de mit lo tatea:o,aux al the crarreron II Wes: mid IAI2C07thayhiU79/aW.er;nnimLpoke mills mt'eairurtispawl duo date inSeeert%?nil ;urnaer:ixla1i.!29R 7UrnyhOIFIRM68,Fenclenalprodoo es on Oeaetares Far witthe alit rn NazsBr, 2IID0.1r69en acmes dram aveImmrimal paacd ad wit ha added la"e=dirt 7 Tram'vol lean; rel fell by arsicabe pumind Feio1 egsioi Out dr -swami Ielarm and nmaamlarad drdsues suben la the Saxton) Rote 116 74%•?991 vaiatk APO, whCr can lanae a Inview, os of I L01RC07, depe,dirq on corEtwortNrrsst mown non*oeymara mWired. 17 Please retum payment coupon with check In the enclosed Tatum envelope. Do not staple, paper clip, or fold contents. Account #: 1111111111.11.111111 709 New Balance: $384.44 Total Minimum Payment Due: $15.00 Payment Due Date: January 11, 2008 Now AidlrO;arPhamNumbar? Fl sem di acfr Ecu wrap kir mama rdr 10(25.07 11 57 0013427 20P11218 Qe70IN4CPA S..11 02 DO. .117010000' 151327 PA Amount Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online al www.dell.com/mDPA 11111111111111IlIllildt 1111111111111111111111111111111111111 STACEY HEILIG 111111flim 11111111111111I11111111Hulllllmull1u1111 36 ALTOONA AVE DELL PREFERRED ACCOUNT ENOLA PA 17025-2501 PAYMENT PROCESSING CENTER II1111I111I11I1111111IIIllllI1u11IIrl11111.1ul11111IlIIJ111 P.O. BOX 6403 CAROL STREAM, IL 60197-6403 I11111111ttIIIIFlI11I111111111111111II1ttlttlllullttllllllnl 1687945011901464 22 7090000038444000001500000001500011120 08000250000 FiiaI Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online a1 vwwv.dell.com/dfs Please see reverse side for important accounl information and contact information. Special Messages for STACEY HEILIG Before you make your next purchase, be sure to check for special DPA offers! Call 1-877-319-3272 or Go online at www.dell4me.com/specialoffers Account Summary Previous Balance $384.44 Payments 8 Credits $50.00 Purchases/Other Charges + $0.00 Finance Charges + $9.04 New Balance _ $343.48 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit January 17, 2008 $1,500.00 $1,156.52 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due February 11, 2008 $15.00 $.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to r Charge Finance Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $355.40 0.08193% 29.99% 31 $9.04 $343.48 $15.00 Effective ANNUAL PERCENTAGE RATE: 30.52% See everse side for an explanation of the Corresponding APR and the Effective APR, Transaction Detail Transaction Date 12-31-07 01-17-08 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please retum payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold contents. Account #: 709 New Balance: $343.48 Total Minimum Payment Due: $15.00 Payment Due Date: February 11, 2008 Nwr Adf r7aa a P ha rug Nu mar? Pt ram eftusktzacand 4rip leer RPM tan "Irk 10r75/07 1117 0013187 700801186197%10. OPA a= 1 oz OOM 61871 %0000. 15.378 PA Amount Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at vw,w.dell.comtpayDPA 11ItIII11tIU11111IIIIIIItt1I1IIIIIIIII{IllllltIIIltll1.11lltl STACEY HEILIG 11lllAum1111In1111I .1.1t11111.111111nntllnn111 36 ALTOONA AVE e DELL PREFERRED ACCOUNT ENOLA PA 17025-2501 '.., PAYMENT PROCESSING CENTER I111111t1Illlllllllll1111.1l!IIIt111111II1l1lllllllllI..lIllll P.O. BOX 6403 CAROL STREAM, IL 60197-6403 111111111111111111111111111111111111111111111111111111111111111 168?9450119046422709000003434800000],500000001500021],2008000500000 Amount - 50.00 9.04 Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online al www.dell,com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Accouna..111.1.1.102 709 Before you make your next purchase, be sure to check for special DPA offers! Call 1-877-319-3272 or Go online at www.dell4me.com/specialoffers Account Summary Previous Balance $343,48 Payments & Credits $50.00 Purchases/Other Charges $0.00 Finance Charges $8.31 New Balance $301.79 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit February 17, 2008 $1,500.00 $1,198.21 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due March 13, 2008 $15.00 $.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subj ect to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $327.35 0.08193% 29.99% 31 $8.31 $301,79 $15.00 Effective ANNUAL PERCENTAGE RATE: 30.46% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 02-08.08 02-17.08 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Dell Preferred Account' Holders! Get No Interest for 6 Months when you add a DellCare Bundle to a qualifying Inspiron purchase!' For qualified customers. Buy today or check for additional DPA offers at 800.247.6820 or online at dell4me.com/hotdeals 'DELL PREFERRED ACCOUNT fp PA t CET Bank ectenninc.4 credinverthincy% APR. NOP limit, and eligibiiity for promoniorrai diets. [4014 varies by pronnit RO INURE 611F,OTIMOT0g, avallable 1/31/70E43 2,'27/201.11 on poll had OPA DinhasEs of new litspuon systems WIII) rya ohdrie of a DellCate Premium DellCnre Phis. DellCnie Wye pi MCC11,). olan C sons must have adequate mita* credit to tate advantage of Oa; promotion ProrneFnall period expires on the custorreis parrent dun date in September., 2DOR 17terest accrues during me promptionpl period and will be Wed to the account 11 promo:lout balance not paid by applicable piptnotional period expirati.Prc espied promo:lend Warices and non -promotional ourchases sonic -clic lie Standard Rale 15245- 25.99% variable APR, as of 1/3/2008. %silica can increase Or decrease. depending co crecativotthinesst minimum monthly pampas required Amount - 50,00 8,31 17 Please return payment coupon with check In the onclosed return envelope. Do not staple, paper clip, or fold contents. Account #: mraismia 709 New Balance: $301,79 Total Minimum Payment Due: $15.00 Payment Due Date: March 13, 2008 N.er Pad rus Phl,rw Nu rnbe Pimadi wit tax< and c.:fnp lox nom ria ado ItY25/07 1107 0612940 itx J18 DEV541114 OP.Sint 1 CI 0(1M0E9NICCOI. 1501.00 PA 11111111111111111111111111111111111111111111111111111111111111 STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 111111.11111.11.1.1111111.11,11.1111,.1111,1LIII..1.1111.1.1 Amount Eruimod: Please make your check payable to Dell Financial Services. Include your account number on your chock or money order. You can also pay your hill online at wwvv.dell.com/pavDPA 1111 ulIIIIIIIItIIuIIIIul 1111111 111 1111111 I,I III IIII1IlII1IIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000003017900000150000000150003132008000500000 Financial Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Accountaininalllingt2 709 Before you make your next purchase, be sure to check for special DPA offers! CaII 1-877-319-3272 or Go online at www.dell4me.com/specialoffers Account Summary Previous Balance $301.79 Payments 8 Credits $30.00 Purchases/Other Charges + $0.00 Finance Charges + $6.65 New Balance $278.44 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit March 17, 2008 $1,500.00 $1,221.56 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due April 11, 2008 $15.00 $0.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $280.06 0.08193% 29.99% 29 $6.65 S278.44 $15.00 Effective ANNUAL PERCENTAGE RATE: 29.99% See reverse side for n explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 02-26-08 03-17-08 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please return payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold contents. Account #: allffaMialf 709 New Balance: $278.44 Total Minimum Payment Due: $15.00 Payment Due Date: April 11, 2008 Hrr AtIdneas.or PI rm Plano d,.ci; las .do:*r pard. 1.1.l Hili, IonvU7 11 87 001272920%(218 DC928104 DPA Slat 1 DS DO.l DC92810000' 15328 F 11111111111111111111111111111111111111111111111111111111111111 STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 111111,11111111111.1111.1111.1.111.,1 11111.1.111.11111.11111 Amount F o ed: Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell,com/payDPA 11111111111111111111111111111111111111111 It1111111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 11111111111111111111111111111, I I I t 1111111111111111111111 I I l I l l 16879458I19046422709000002784400000150000000150004112008000300000 Amount - 30.00 6.65 Flnencial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online al wv w,dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Accoun' ' 709 Before you make your next purchase, be sure to check for special DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $278.44 Payments & Credits $30.00 Purchases/Other Charges $0.00 Finance Charges $6.73 New Balance $255.17 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit April 17, 2008 $1,500.00 $1,244.83 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due May 12, 2008 $15.00 $0.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $264.89 0.08193% 29.99% 31 $6.73 $255.17 $15.00 Effective ANNUAL PERCENTAGE RATE: 30.48% See reverse side for en explanation of the Corresponding APR end the Effective APR, Transaction Detail Transaction Date 04-04-08 04-17-08 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please retum payment coupon with check In the enclosed retum envelope. Do not staple, paper cllp, or told contents. Account* 4111111.111111111709 New Balance: $255.17 Total Minimum Payment Due: $15.00 Payment Due Date: May 12, 2008 Nese Add ruar Phone Kimble' Plo= cfiecl bear rdo-weplen rwm tin aide 1°05,11 0131 (603t7fi2,1711800e0810l OP.St+M t OZOO1.0DOet808W°• 05!378 PA 1111II1111 IIII IIIA IIIIIIIIIIIIIIIII 11111111111 IIIIIII11111111 STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 111111111111111111111111111111111111111 I I I n 111.11111111111111 Amount Et loped: Please make your Chock payable io Dell Financial Services. Include your account number an your check or money order. You can also pay your bill online at www.dell.com/pyDPA 111IIIII1111111111111111111111111111111111111t1111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 IIIIIIIII III(IIIIIIIuLI(IIILIIIIII(I1111L(III IIIA III(IIII 116879450119046422709000002551700000150000000150005122008000300000 Amount - 30.00 6,73 Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online al www.dell.com/dfs Please see reverse side for impudent account information and contact information. Special Messages for STACEY HEILIG Account:.111111112 709 Before you make your next purchase, be sure to check for special DPA offers! CaII 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $255.17 Payments & Credits $30.00 Purchases/Other Charges $0.00 Finance Charges $5.80 New Balance $230.97 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit May 17, 2008 $1,500.00 $1,269.03 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due June 11, 2008 $15.00 $0.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $242.17 0.07989% 29.24% 30 85.80 8230.97 815.00 Effective ANNUAL PERCENTAGE RATE: 29.24% See reverse side to an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 05-05-08 05-17-08 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please retum payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold contents. Nair Add max e Phon. Murrl+1l PI o ch rrck tca: rd a.rp be rrrc ar ad, 10RSnI 1137 001]8637W90611 OPamo/ DPASkr11 OZ D5MCEB,710000'tSU5 PA 11111111111111111111111111111111111111111111 111111111 11 111111 STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 11.111 I I I I I 1.11,1,11111.1, l 111111 I I I.1111.I I I I I I I I I l I I I I 1111 I I Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Atr►ourlt Ertel ct?d: 709 $230.97 $15.00 June 11, 2008 Please make your check payable 10 Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online al www.dell.com/payDPA 1.11.116,11111,11.1.1,161.111,....11d1.11.1“111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 111111111111IIIIIII IIII111II1111II lIIIIIlLILI)11111111111111 16879450119046422709000002309700000150000000150006112008000003000 Amount - 30.00 5.80 FinanFinarcaI Services Contact Dell Financial Services Customer Service at 1-800-283.2210 or visit us online al www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account.....MM 709 Before you make your next purchase, be sure to check for special DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $230.97 Payments & Credits $40.00 Purchases/Other Charges $0.00 Finance Charges $5.24 New Balance $196.21 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit June 17, 2008 $1,500.00 $1,303.79 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due July 12, 2008 $15.00 $0.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $211.61 0.07989% 29.24% 31 $5.24 $196.21 $15.00 Effective ANNUAL PERCENTAGE RATE: 29.71% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 06-03-08 06-17-08 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please return payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold contents. Account #: 1111111011111111 709 New Balance: $196.21 Total Minimum Payment Due: $15.00 Payment Due Date: July 12, 2008 Nuxnw P ras Number? Pi max ch acf: box and .0TVbI raw 10/25,07 ,37 00‘1743 MOM 211X1 CPA SW 1 02 DOM CFM5210507 I5228 PA Imilliiiillimi1111111111111111111111111111Hiliiillidrdil STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 11.11m1111illilii 1111i 11,.111.111iili 11.111..1,111 Amount ErkoW-od: Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/o8y0PA 111111111111H111111111111111111111111111111111111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 IIIIIIIII1111111111111,111111111111111.11IdiIIII1111,11111111 168791450119046422709000001962100000150000000150130712200800001:114000 Amount - 40.00 5.24 !Financial Se ces Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information, Special Messages for STACEY HEILIG As a Dell Preferred AccountTM customer you have access to Dell Perks which provides convenient, time saving discounts right at your fingertips. Sign up for Dell Perks at https://perks.dell.com to access offers from top brands such as Lands' End, The Children's Place, 1 -800 -Flowers, Ann Taylor, and Target! Account Summary Previous Balance $196.21 Payments & Credits $50.00 Purchases/Other Charges + $0.00 Finance Charges + $4.38 New Balance - $150.59 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit July 17, 2008 $1,500.00 $1,349.41 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due August 11, 2008 $15.00 $0.00 $15.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate pays in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $184.54 0.0792% 28.99% 30 $4.38 $150.59 $15.00 Effective ANNUAL PERCENTAGE RATE: 28.99% See reverse side tar an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 07-11-08 07-17-08 Offered by CiT Bank 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please return payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold contents. Account #: 709 New Balance: $150.59 Total Minimum Payment Due: $15.00 Payment Due Date: August 11, 2008 HsAddneaer Ph°rr Nurrls9 Homo t rck orcl ozcripiw rMrrs,if. 00/.108 ,P00 001182, 20080218CAIPAMCPDPASn1102.00M000' 110000' 134328 PA 1!1111111 IIII 11111111111III111111111111 IIIIIIIIII 1111111111111 STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 II1111111IIIIIIIII,IIIIIIIIIIII 111111IIIIIlIIIIIIIIIIIIIIIII APr1c011nt+ Erkd s d: Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/payDPA III111I1111111 IlIII 11111111I1111111111111111111111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 I1111111111111111111111111111111111111111111111111111111111111 168794501190464227090Q000115Q59QQQ0015QQQQQQ0150QQ81120Q8QQQQQ5000 Amount - 50.00 4.38 DOLL IFin ncial Sakes Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www,dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Your account is past due. Please pay the Minimum Amount Due. We want you to continue to receive the benefits of being an Accountholder. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you have already sent a payment, thank you. Account Summary Previous Balance $150.59 Payments & Credits $15.00 Purchases/Other Charges $151.26 Finance Charges $4.23 New Balance $291.08 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit August 17, 2008 $1,500.00 $537.40 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due September 11, 2008 $15.00 $15.00 $30.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $172.56 0.0792% 28.99% 31 $4.23 $291.08 $30.00 Effective ANNUAL PERCENTAGE RATE: 29.41% See reverse side (or en etrplenelion of the Corresponding APR end the Effective APR. Transaction Detail Transaction Date 08-12-08 08-12-08 08-12-08 08-17-08 Offered by ClI Bank 17 Description PAYMENT - THANK YOU DELL PURCHASE • THANK YOU! PAYMENT REVERSAL BILLED FINANCE CHARGES Detail DELL #417412651 Please return payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold contents. Manage your account and make online payments by opening an online profile at New Balance: $291.08 www,dell.com/dfs/onlineaccount. Account#: 11.1111111010 709 Nwv Add ens P true Nurnkar? Fi tam chra4. Ira and ox713104 me9slei 01n7X 7147 60177970080816df07100 CPA 56111 02 DOA CI£?710000',51x78 PA 11111111111111111111111111111111111 III 111111111111111111111111 STACEY HEILIG 36 ALTOONA AVE uuyod�` ENOLA PA 17025-2501 V�tf 11.11111111111111111111111ii1111111111111111111r11111111ItIr11 Total Minimum Payment Due: $30.00 Payment Due Date: September 11, 2008 Amount. t•tel mad: Please make your check payable 10 Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/payDPA I11111II111111III11111111I111111I11111 IIIIIrr1111I111IIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 1111111111111111111111IJI11LI11)II IIIIII11I11I1I III1I1I11II1 168794sa119a46422?D9Daaoa291o8000aa1saaaaaoa3oaaa9112ooana0001sao Amount - 15.00 136.26 15.00 4.23 Financial Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online et vwwv.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG AccountAccountaINIMM1102 709 Congratulations! You can now enjoy enhanced spending power with your Dell Preferred Account. Your credit line has been increased to $3,000.00 Account Summary Previous Balance $291.08 Payments & Credits $30.00 Purchases/Other Charges + $671,52 Finance Charges $18.82 New Balance $951.42 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit September 17, 2008 $3,000.00 $2,048.58 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due October 12, 2008 $29.00 $0.00 $29.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE. Plan Type Promotion Expiration Dale Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $766.46 0.0792% 28.99% 31 $18.82 $951,42 $29.00 Effective ANNUAL PERCENTAGE RATE: 29.46% See reverse side for en explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 08-25-08 08-28-08 09-05-08 09-17-08 Description DELL PURCHASE - THANK YOUI DELL PURCHASE - THANK YOU! PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail DELL #416017964 DELL #415837347 Amount 565.53 105.99 - 30.00 18.82 Dell Preferred Account is rewarding valued customers like yourself by increasing credit lines! Take advantage of your increased financial flexibility today. To purchase, call 877-673-9327 or visit www.dell.cam/dpacredit Dell' Laptops Offered by CiT Bank 17 Please return payment coupon with check In the enclosed return envelope. Do not staple, paperclip, or fold contents. Manage your account and make online payments by opening an online profile al w+w.dell com/dfs/onlineaccount. Nor dddrua er Phor>. Hurritlar'7 Placa rhsc+ 6:4: reicurphin maw/ ails o7771Am 21.7 0011810 sO ao 1E Off15,e sPA ae I OZ OOM OP4510000' 15137E PA 11111111111111111111111111111111111111111111111Illllll11l11Ilt STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 IIIII111IIIIIIIIIIIIII11I11I11111IIIIII111111111.,IIIIIIIII111 Account#: 709 New Balance: $951.42 Total Minimum Payment Due: $29.00 Payment Due Date: October 12, 2008 Amount Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at wvlw.delt.com/payDPA IIII. II 11ll1111111111111111111111111111111111111111II11 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 IIIIIIlII11IIuIuI11IIIIIl1Il1IuIIIIuIIIIIIIuIIIIIIIIIIInllll 168794501190464227090000095142QQQ00290QQQ000290Q1Q122QQ800Q003Q00 DOLL IFinancial Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online et www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account:MEMIIIIM 709 Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details Account Summary Previous Balance $951.42 Payments & Credits $35.00 Purchases/Other Charges $0.00 Finance Charges + $22.19 New Balance $938.61 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit October 17, 2008 $3,000.00 $2,061.39 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due November 11, 2008 $29.00 $0.00 $29.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $933.92 0.0792% 28.99% 30 $22.19 •$938.61 $29.00 Effective ANNUAL PERCENTAGE RATE: 28.99% See reverse side for an explanation of the Corresponding APR end the Effective APR. Transaction Detail Transaction Date 10-03-08 10-17-08 Offered by CiT Bank 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please retum payment coupon with check In the enclosed retum envelope. Do not staple, paper clip, or fold contents. Manage your account and make online payments by opening an online profile at www.dell,com/dfs/onlineaccount. Nal, Add lure or Myatt Nu Mae, Pi mai ctick Batt mai oxnpirta� rt,.ts.,it. 07n2/n$ 51'17 CM I?ea 206810180,F78103 CPA Syr/,oz 00,, 0.F)8,0000. 15152E PA 1111111111111111111111111.111111111111111111111111111111111111 STACEY HEILIG 36 ALTOONA AVE ENOLA PA 17025-2501 II I I Iu 1111I I I1111111111I1111111111111111111111111I I I I A III111 Account #: 1111.1111111M 709 New Balance: $938.61 Total Minimum Payment Due: $29.00 Payment Due Date: November 11, 2008 Amount ount Erbclosod: Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/payDPA 11111111111111111111111111111111111111111111111111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 IIIILIILIIIJII11IIIIIIIIIIIIIIIIIIIIIIILIL111IIIILIIIIII 16879450119046422709000009386100000290000000290011112008000003500 Amount - 35.00 22.19 FinancraI Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online al wvwa.dell.com/dfs Please see reverse side for imporant account information and contact information. Special Messages for STACEY HEILIG Account:iMIIMilir 709 Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details Account Summary Previous Balance $938.61 Payments & Credits $35.00 Purchases/Other Charges $0.00 Finance Charges $22.63 New Balance $926.24 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit November 17, 2008 $3,000.00 $2,073.76 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due December 12, 2008 $28.00 $0.00 $28.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $921.67 0.0792% 28.99% 31 $22.63 $926.24 $28.00 ffective ANNUAL PERCENTAGE RATE: 29.46% See reverse side for en explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 11-03-08 11-17-08 Offered by CiT Bank 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please retum payment coupon with check in the enclosed retum envelope. Do not staple, paperclip, or fold contents. Manage your account and make online payments by opening an online profile al www,dell.com/dfs/onlineaccount. Nrdcldnuar Ptnrr Hurrimr7 mecum Aide 07m00.700..mmememuiimm.simimoommopmm.15076c, 1111111111111111111111111111111111111111IIIII11111111111111111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 1111111111II1111I.iIIII,111111111111111nIJ1111111111111111111 Account #: 11111.1111111111112 709 New Balance: $926.24 Total Minimum Payment Due: $28.00 Payment Due Date: December 12, 2008 Amount Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at wuwo.dell.com/pavDPA 111111II 111111111111111111111111111111111111111111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 1111 VIII 11111111111111111I111IIII1111IIII1J1111IIIIIII II111 16879450119046422709000009262400000280000000280012122008000003500 Amount - 35.00 22.63 LIFinancia Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account. 709 Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details Account Summary Previous Balance $926,24 Payments & Credits $35.00 Purchases/Other Charges $0.00 Finance Charges $21.09 New Balance $912.33 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit December 17, 2008 $3,000.00 $2,034.68 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due January 11, 2009 $28.00 $0.00 $28.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $919.24 0.07647% 27.99% 30 $21.09 $912.33 $28.00 Effective ANNUAL PERCENTAGE RATE: 27.99% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 12-12-08 12-17-08 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Amount - 35.00 21.09 SAVE 15% OFF SELECT ELECTRONICS & ACCESSORIES WHEN PURCHASED WITH YOUR DELL PERFERRED ACCOUNT041A r__ Offer expires V16/09. Redeem today using this Exclusive Coupon' Code:10BFG8HTH8SHSCL CLICK DELLCOM ENADEALS zer "PEIKPREEEpngoAqqouNTipp444 BIT Bank detennines crvinwor.himss. APft crodn limn and c igibinty 'or purnotionni whs. Eliginilny yams by onntion. Offel sntkm tne,aqr, rot ,nyntrabk; wit 414 atIr 1181o..$51iPiN, hoinrk21hi, IE -ns oy IIL70Ii ;IeW 3,.17CIIP S110CO rw froftl'aStii 0/o kofl1[2 7 21 104 20'' ty. 11170 pI1Ct1.e211,704qh t‘g; Spt1015 rnnivrattn. rifie&W nnm.0 10710[s_ DO Iowa Ina rip in cam°niers as'ng ,n3n,krzf 1,1vole Ella Offer Details: Oltu.kxcinnes .9:0110 block, .e Setnme.V T oaotls tr& 4C% Ga7,:rgfi)IGS.,V;itA 071,7=4713. toses, Den ank itlki,.r.m.Be" Rens, con -Def 11,( iora. mks:AY tult.s. aryl Min Fit 127700 P4e::Ics CoupcncAnnel neJ nthar eisisLins. Om Er One ccupx. c..isnmr ;10 valid Int Mre.'../.3 81C0-1,11.1/ DPS Offered by CiT Bank 17 Please return payment coupon with check in the enclosed return envelope. Do not staple, paper clip, or fold contents. An easier, greener way to pay your bills! Enroll today: dellcom/PaperlessStatements for paperless statements. onms 21 A7 m14222°,0812M UN UM DPA SPA 1 OZ DOM MC411[1000,04070 PA 11111111111111111111111111111111111111111111111111111111111111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 111111111 lIlilIlIlIlIlIl111111.1.111111 11.1.1.11.111.1.11111 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: 11111111111.M.709 $912.33 $28.00 January 11, 2009 • Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/payDPA 1111u111mu111111111111111Hduillinu111111111111uu111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 1687945011904642270900000912330001:10280000000280001112009000003500 Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at vwwd.dell.com/dfs Please see reverse side for imporant account information and contact information. Special Messages for STACEY HEILIG Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details Account Summary Previous Balance $912,33 Payments 8 Credits $35.00 Purchases/Other Charges $732.20 Finance Charges $25.46 New Balance $1,634.99 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit January 17, 2009 $3,000.00 $1,365.01 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due February 11, 2009 $50.00 $0.00 $50.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Pian Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $1,072,43 0.07668% 27.99% 31 $25.46 $1,634.99 $50.00 Effective ANNUAL PERCENTAGE RATE: 28.48% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 12-17-08 01-07-09 01-11-09 01-12-09 01-16-09 Description DELL PURCHASE - THANK YOU! PAYMENT - THANK YOU! DELL PURCHASE - THANK YOU! DELL PURCHASE - THANK YOU! BILLED FINANCE CHARGES Detail DELL #576819043 DELL #593921905 DELL #603303821 Amount 52.99 - 35.00 521.49 157.72 25.46 SAVE 12% OFF SELECT ELECTRONICS & ACCESSORIES WHEN PURCHASED WITH YOUR DELL PREFERRED ACCOUNT!'!'' Offer expires 2/16/09, Redeem today using this Exclusive Coupon" Code: CH7HQS?GJZ7Q48 CLICK DELL.COM SAVEDPA ^DELL PREFERRED ACG,4UNT (OPAJ, GIT Rank determines codltwonhions, APR, cram( limit, and oligibihty for promotirev'al otters. Eligihdity rhes by ptaruation. `l'twonq A 71alAlty, Olio soli ^t to:I'mis, [ at CUmhnalh£ wIth wry paler ollets- lege ,teppirrjj. f'87.8 rN FAF.I aft fees airly Valid Ix ow 41,S P21 How Syslens Coo o o rfU50 (:{ty Otlat lfre. nr ap* ore systems maiiNrato,relot di t,asfoe par`s Dell re 50700 the ti,,pltfn carol ode'sat, ng from poitv rrcuret eros Offer Details offer elutesDeIl&e o1Qntteries. Sotaare.to Ys and' Deei;kand Imo, seiaoWO. tit MUM PfOectol. the 121)9S Projecio going tonscles and gameg acos&olo Copan rannrtbombeeetl1S0bselect other distorts, °fiefsorrngons.One vourape, nmpnerNot vald reollers aib,'nr 1077419 cl Offered by CiT Bank 17 13,455- a,: Please return payment coupon with check in the enclosed retum envelope. Do not staple, paper clip, or fold contents. An easier, greener way to pay your bills! Enroll today: dell.comlPaDerlessStatements for paperless statements. 07/22/08 21,17 0012372 70000117 EA177104 CPA 0I04 1 07 DC 4 0017710000' 154328 PA 11111111111111111111111111111111111111111111111111111111111111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823af'�ic 111111111111111111111 11111111111111111111111111,11111111111111 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Arreount Enclosed: 111111.11.111111, 709 $1,634.99 $50.00 February 11, 2009 Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online al www.dell.com/pavDPA 111111111,1111111111111111111111111111111111111111111111111Ili DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 IIIII11II111I111111I11I111II111111III11III1IIIIlhlrllllllllll 1687945O119Q46422709OQOO163499Q00005OQQOQQOQ5QQQ02112QQ9QOOQ035O0 DirroLL I Financial Services Contact Dell Financial Services Customer Service el 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Please Note: The Total Minimum Payment Due must be received by the Payment Due Date on your billing statement to avoid a Late Payment Fee. For more information, please see the reverse side of this statement and your Dell Preferred Account Agreement, Account Summary Previous Balance $1,634.99 Payments & Credits $50.00 Purchases/Other Charges $0.00 Finance Charges $37.52 New Balance $1,622.51 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit February 17, 2009 $3,000.00 $1,377.49 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due March 14, 2009 $49.00 $0,00 $49.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $1,622.08 0.07463% 27.24% 31 $37.52 $1,622.51 $49.00 Effective ANNUAL PERCENTAGE RATE: 27.75% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 02-10-09 02-17-09 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Amount - 50.00 37.52 SAVE 15% OFF SELECT INK AND TONER WHEN PURCHASED WITH YOUR DELL PREFERRED ACCOUNT" Offer expires 3/15/09, Redeem today using this Exclusive Coupon' Code: $TVHCIMSPK3C CLICK DELL.COM INKDPA CALL 1-888-476-3779 13E11. r!BEFEBREET4c,COTTNITIOTA). CIT Bank downpipes creribmort hitless, APd. Clettit limit, and cligrbrlity lot proo'.oions 01010 Eligibility varies by promotion PrrIAvatilrI•i: °Per sOrct to,1.Kx, rat rmmbrr,3tIe 577 ctm7,770 oxe7. sIrrom hrmrlIrPg ar,r 'ed VTIrri rIcrx (TS. ITarl It -re SygIm C. re.r,,,rtAklars Oftrr:roEs rirrt appIy sond Is va av3rIabrtr 7170705 wdroseo rermmo t‘o sy>tvrs cz1:44,1=,eirtrzI3M -rm spare prts, Gel rae,e3 rvt m caul ,:fecTs:illOg ormg terer emys Oiler °Milt S.Nre.me ccupor,. C4,,Arr aro TO/a Orle =pm per CUSIOICI Comm rm.mmt contired,,I.1)sekt omrs'cTscarrti, otters or tra.rwmr. Or Iy orre oval may bq ilVirai tem; at &awl Pactze I orrIt 91Fr Nom rIerirS par 04110' 0`4.,trrxr.,ImIrrs actrr cirivr.sraid for rt,s.2..irm; aryl% unlace Offered by CIT Bank 17 Please return payment coupon with check in the enclosed return envelope. Do not staple, paper clip, or told contents. An easier, greener way to pay your bills! Enroll today: dell.com/Paperless8tatements for paperless statements. 07i22/08 21 47 001 1 In 20G9J1218 EBJ1010.1 CPA Sint 1 OZ 008 EA4101000M 154326 I,* STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 itiiiiIlIiII,1,11.1...111111 111111..1,111,111.11.11 Account #: /111111111111111,709 New Balance: $1,622.51 Total Minimum Payment Due: $49.00 Payment Due Date: March 14, 2009 AnTraunt Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www,dell.com/pavOPA 111111111 1? IuuIIiuIuIlII 11111 w1111111 itt Ililili 11?11111H Ill DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 ullt 16879450119046422709000016225100000490000000490003142009000005000 47OJl Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online et www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account 709 Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details Account Summary Previous Balance $1,622.51 Payments & Credits $88.00 Purchases/Other Charges $699.80 Finance Charges $36.59 New Balance _ $2,270.90 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit March 17, 2009 $3,000.00 $729.10 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due April 11, 2009 $69.00 $0.00 $69.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $1,751.15 0.07463% 27.24% 28 $36.59 $2,270.90 $69.00 Effective ANNUAL PERCENTAGE RATE: 27.24% See reverse side for en explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 03-11-09 03-11-09 03-13-09 03-13-09 03-15-09 03.16-09 03-17-09 Offered by CiT Bank 17 Description DELL PURCHASE - THANK YOU! DELL PURCHASE - THANK YOU! PAYMENT - THANK YOU AUTOMATIC LATE FEE REVERSAL LATE CHARGE ASSESSMENT CONVENIENCE PAYMENT FEE 81LLED FINANCE CHARGES Detail DELL #664083072 DELL #664083031 Please retum payment coupon with check In the enclosed return envelope. Da not staple, paper clip, or fold contents. 709 $2,270.90 $69.00 April 11, 2009 An easier, greener way to pay your bilis, Enroll today: dell.com/PaaerlessStatements for paperless statements, nca ilaccf or prev ikree+> PC=a art ok bft ee ese*IR'-= Ety a* ride a7n7A08 7147 oatlaal 7009611E ecJ991m CPA SNI 1 OZOCMECJ9910a9a' 154326 PC 11111111111111111111111111111111111111111111111111111111111111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 11111111111111111111111111111111111111111111111111111111111 Account #: New Balance: Total Minimum Payment Due: Payment Due Date: Amount Enol d:. Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www.dell.com/pavDPA (1111111111111111111111111111111111111111111111111111111111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 111111111uIL11111L11111111Lr1111111LhL111111111t111111, 16879450119046422709000022709000000690000000690004112009000004900 Amount 89.04 561.81 - 49.00 - 39.00 39.00 9.95 36.59 Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online al www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Accoun.11111110.2 709 Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details Account Summary Previous Balance $2,270.90 Payments & Credits Purchases/Other Charges $75.00 $0.00 Finance Charges New Balance $51.86 = $2,247.76 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit April 17, 2009 $3,000.00 $752.24 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due May 12, 2009 $68.00 $0.00 $68.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,241.86 0,07463% 27.24% 31 $51.86 $2,247.76 $68.00 Effective ANNUAL PERCENTAGE RATE: 27.75% See reverse side for an explanation of the Corresponding APR and the Effective APR, Transaction Detail Transaction Date 04-06-09 04-17-09 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Amount - 75.00 51.86 15% OFF SELECT* ELECTRONICS AND ACCESSORIES when purchased with your Dell Preferred Account".° Offer expires 5/15/09. Redeem today using this exclusive coupon` code: D8KD3SOJP43T4N ' ADEE,EPAEFERREDACE0UNE@PA):;rBoor: .i -t ..,.rtii,rs'.hioa_7.AMcordla i,.cnct4.::1,for ppm Loci cri3(s.E,,bairowr,str,uiorcil3r 'Offer (Po:c.n3 o ':ora!,e tii etc: prim. TR, ,, g olip toesr Vdrri r_. USa i. o..t3 1P roughO13_L>i:8ame docrorrferiXtreiprpccd ccu1hpteaa'03303010 O .,aEci;.od.,.e`:s PAralasM wdoi.risiptor.lorcyPerirpropciipuaori ccr.Aorloor_.5.nofrom pi!cing or otrrr e1mi;.OFFER DETAI1S: 1hdle-use csurca.Ofre:ea-udesd giro' iamara5,camcorders, pairra 3n:ners, Doi decks Dad r a rt Sk':aotlg PNYduadro. Lar spcalen, Vlfo 1:'s and Pis under 40", (11110 (Vo (130 pod :roily Todcfs sEl9ffi$FPa id EL;/VV( non mm;ors. gar. ird rorsoles and XeTiorre , riniloar&:_'..:v.:_,and Doi:i. arid 1rod. Comp pond tete.rfrise:)t,,,,r:eo3030( d>ouo30dint! ct,:5.00(1ocu,,o:pc, cP3g.Et, i F(+?.;,ira•i-arn naesVro i:erx f'( Pt:'0300 e.00 eand lor trrlinrs aoVrr co op ardor's. DELL.COM/MYDPA 1-888-476-8039 Offered by CiT Bank 17 Please return payment coupon with check in the enclosed return envelope. Do not staple, paper clip, or fold contents. An easier, greener way 10 pay your bills! Account #: Enroll today: dell.com/PaperlessStatements New Balance: for paperless statements. 04/1504500 0010311-e009041E00.051030040104102DOA 00,40510000 154324 PA IIInhIIIInnIIIIIIIIIIIIIIIIIII llilulll IIIIIIIIIIIIIIIIll"III STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Total Minimum Payment Due: Payment Due Date: Ani D:.,'- n t 709 $2,247.76 $68.00 May 12, 2009 Please make your check payable to Dell Financial Services. Include your account number an your check or money order. You can also pay your bill online al www.dell.com/pavDPA IIIIIIIIIIIIIIIIiiIIIIIIIII,IIIIIiiIIIIiliIIIIIIIIIIIIIIIIIIIiIII DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000022477600000680000000680005122009000007500 Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at www.dell.comidfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Account2 709 Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details Account Summary Previous Balance $2,247.76 Payments & Credits $70.00 Purchases/Other Charges $0.00 Finance Charges $49.64 New Balance $2,227.40 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit May 17, 2009 $3,000.00 $772.60 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due June 11, 2009 $67.00 $0.00 $67.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,217.42 0.07463% 27.24% 30 $49.64 $2,22740 $67,00 Effective ANNUAL PERCENTAGE RATE: 27.24% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 05-05-09 05-17-09 Offered by CIT Bank 17 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Please return payment coupon with check in the enclosed return envelope. Do not staple, paper clip, or fold contenfs. Account #: An easier, greener way to pay your bills! Enroll today: dell.com/PaverlessStatements New Balance: for paperless statements. Nee radt.r_A Pniereift C4641E611ei1tfreipt!lt rover4fr Odct 04,10109 S 00 0009668 20090514 00502103 DPA Sn1 102 DOnn 0050210000 16.328 FA 111+11111111111111111111111111111111111111191111111111111inil STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 Total Minimum Payment Due: Payment Due Date: Ampunl. Enclawd: 709 $2,227.40 $67.00 June 11, 2009 Please make your check payable to Dell Financial Services, Include your account number on your check or money order. You can also pay your bill online al www.dell.com/payDPA diollo.d.41.1pnoldlypihiThill DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000022274000000670000000670006112009000007000 Amount - 70.00 49.64 iLLLI Financial Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online at www,dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG AccountaliffilMe 709 Please Remember: If you do not make any required minimum payment when it is due your Account may be charged the higher Default Rate and any existing promotional financing plans may be terminated early and any deferred interest may be added to your Account. Account Summary Previous Balance $2,227.40 Payments & Credits $70.00 Purchases/Other Charges $39.00 Finance Charges $51.42 New Balance $2,247.82 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit June 17, 2009 $3,000.00 $752.18 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due July 12, 2009 $68.00 $0.00 $68.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,222.65 0.07463% 27.24% 31 $51.42 $2,247.82 $68.00 Effective ANNUAL PERCENTAGE RATE: 27.76% See reverse side lor an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 06-11-09 06-12-09 06-17-09 Description LATE CHARGE ASSESSMENT PAYMENT - THANK YOU BILLED FINANCE CHARGES Detail Amount 39.00 - 70.00 51.42 15% OFF SELECT* ELECTRONICS AND ACCESSORIES when purchased with your Dell Preferred Account'".. _ Offer expires 7/15/09. Redeem today using this exclusive coupon` code: 2N847D4DQLX4W0 ADM PR OROA(OUNT(pPA):D!te•e,1hsliS resdepi',bVCff3'nk,who d-aten'tmesoiralifitat n5!orandlensofredit.Pinto lioneliyenili:yvariE.andisdetermined b'eCQ lank. lams, shinning. and ether cfeg,sale iimraend vary. Minimum molly pa-.rentsaretheore:uo:115m3i,ofa:oint1ooue. Ole sulkC t1o;henget rot 3crrednero with all one; died, lamps. shipping, handling and o`,hnr rr poly. 4a1aI to; new 1.1. nano (,unhorses trench Ifie Dee Ebrte 05i€0000 and 00003/0000 site and for Owe 000000 of 0e0;03 500 0(0000005 I"lferv0000 wool a /000 1 my, (t2# r26F(0 trap r:M1 /10 (00000 oider;adsl/fromrkn9orothxrerar0(OUPON:Slneleuia(oaara;.Oterarr!ude>d/0alco/aaaocraaarrers.corm atcoear•esDelldaces,rood rrva[atar,Pznlipower ate bath fns, lumi, Skulkandy, P0000 adlo, floe snealnrs, ! V5 tinder 43", Sony OLEO Ws, Yamaha oroduds, flonsrrr produrts, non -lie:! namlio/s, SEI 3/ Flat /0000 monitor;, meeting crosaM and tme.stiories,da+ 050ddesofty/de did DtI05andtoner. Coupon cannotb (0100)0001wit00ao5otofhe distour,rholfesormoons. Ore !num tw,urSortor. U t5Darnehr4AfcSorynoMr*+nudliaminnit ;or z.nd.onlinearrdo00 DELL.COM/DPA ISOFF 1-888-682-3591 Offered by CiT Bank 17 Please return payment coupon with check In the enclosed return envelope. Do not staple, paper clip, or fold cont Account #: An easier, greener way lo pay your bills! Enroll today: www dell.comlPaoerlessStatements for paperless statements. 04/16/09 5 00 0009501 30090610 00100 103 DPA 500 1 02 DOM EF00010000. 154329 PA IuiIIi'1IIIIII111'I"IIIIIuiuIIIIII'IIIIIIIIIIIIIIIIIIIIIIIIIIIII STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 New Balance: Total Minimum Payment Due: Payment Due Date: Enclosed: ts. 709 $2,247.82 $68.00 July 12, 2009 • Please make your check payable to Dell Financial Services. Include your account number on your check or money order, You can also pay your bill online al www.dell.com/oavDPA IIIIIIIIIIIIIIIIIuIII II IIIIIIIIiuiIIIIIIIIIIIIiIIIII IIIIIIII IIIA DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000022478200000680000000680007122009000007000 Financial Services Contact Dell Financial Services Customer Service at 1-800-283-2210 or visit us online al www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Now you have one more reason to enroll in the Credit Protection Plan Customers who enroll in the Credit Protection Plan are eligible for Complimentary Property Protection for Dell Preferred AccountTM purchases See the enclosed enrollment request form for more details Account Summary Previous Balance $2,247.82 Payments & Credits $90,10 Purchases/Other Charges $0.00 Finance Charges $49.46 New Balance $Z207.18 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit July 17, 2009 $3,000.00 $792.82 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due August 11, 2009 $67.00 $0.00 $67.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2,209.09 0.07463% 2724% 30 $49.46 $2,207.18 $67.00 Effective ANNUAL PERCENTAGE RATE: 27.24% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 06-11-09 07-01-09 07-10-09 07-17-09 Description LATE FEE CREDIT INTEREST CREDIT ADJUSTMENT PAYMENT - THANK YOU BILLED FINANCE CHARGES A BIG DEAL. JUST FOR YOU. BEING A DELL PREFERRED ACCOUNT"' HOLDER MEANS RECEIVING SOME OF OUR BEST OFFERS. Detail 444 pitgElittp AttOtip (PPA: Vete at US. ande ra ty Bank, who Moore; entlftrotinis ana tarsal nag t,rfafot egttitty efes and irteetemitted er (ft fla't1t. tam shaptiff„ and feet ftwxa atit (Wira afld Pp.rn lonthy ramm(saie thtt grata of $15 :x 'A ar(ent Waite " PRICINOAVAIIAB11.11Y: Otto:tat:Nat to Can,: Witt otito tte. tatos. stnang ft:mainland Thu tee 0n3113.Dtti [Imre 1 tionot aqiCe(le4 pi.te;e, CR[I fEcerveS 0tt&oololn1I1ornOorotIvi VfOrS. NEW DELL."INSPIRONT" 546 with quad -core powor, as low as $1 8,mo.a $599 AFTER ilIF-11161 $205 OFF E-Va toe' Code: 6M316-0DPOTU2 Upgrade to S23" flat panel mon i or for $50 E -Value Code: 6M316-DDPDTU3 Limited -time offers. CLICK ON.v4iN\OE!,1,:ci6m/sAvE2os OR CALL 1-800-298-3355 Amount - 20.00 - 0.10 - 7000 49.46 PettltrarkffrallAntraeg.' Offered by CiT Bank 17 Please return payment coupon with check in the enclosed return envelope. Do not staple, paper clip, or foldconfnnts. An easier, greener way to pay your bills! Account #: Enroll today: www.dell.com/ParieriessStatem nts for paperless statements, r4r., aIt:Mga A -A New Balance: Total Minimum Payment Due: Payment Due Date: Armunt Enclosed: 709 $2,207.18 $67.00 August 11, 2009 Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www,dell.com/payDPA 04,1W09 500 0009631 20030118 E1702103 DPA Shrl 1 07 DON 007021000W 154320 PA I I I 1+1 I I I I I I I I I I I ill I I I I I I I 1 I I I I I I I I I I li I I I I I I I I I I I I I I I i 111 I I STACEY HEILIG 12 SHARON ROAD ENOLA PA 17025-1823 11191.1.11.11..11..11111.1111.111111111.111.11.111111.11.111.111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000022071800000670000000670008112009000007000 L 'Financial Services Contact Dell Financial Services Customer Service al 1-800-283-2210 or visit us online at www.dell.com/dfs Please see reverse side for important account information and contact information. Special Messages for STACEY HEILIG Accourille2 709 Before you make your next purchase, be sure to check for special limited -time DPA offers! Call 1-877-319-3272 or Go online at www.dell.com/specialoffers Account Summary Previous Balance $Z207.18 Payments & Credits $70.00 Purchases/Other Charges $0.00 Finance Charges $50.49 New Balance $2,187.67 Statement Date Total Credit Line Total Available Credit Amount Over Credit Limit August 17, 2009 $3,000.00 $812.33 Payment Due Date: Current Month Minimum Payment Past Due Amount Total Minimum Payment Due September 11, 2009 $66.00 $0.00 $66.00 Finance Charge Summary (Please see reverse side for important information) PLEASE NOTE: TO AVOID ADDITIONAL FINANCE CHARGES, PAY THE NEW BALANCE BY THE PAYMENT DUE DATE . Plan Type Promotion Expiration Date Balance Subject to Finance Charge Daily Periodic Rate Corresponding Annual Percentage Rate Days in Cycle FINANCE CHARGES Promotion Plan Deferred Finance Charges New Plan Balance Minimum Amount Due Per Plan REGULAR PLAN $2182.34 , 0,07463% 27.24% 31 $50.49 $2,187.67 $66.00 Effective ANNUAL PERCENTAGE RATE: 27.76% See reverse side for an explanation of the Corresponding APR and the Effective APR. Transaction Detail Transaction Date 08-07-09 08-17-09 Description PAYMENT - THANK YOU BILLED FINANCE CHARGES A BIG DEAL. JUST FOR YOU. BEING A DELL PREFERRED ACCOUNT" HOLDER MEANS RECEIVING SOME OF OUR BEST OFFERS, Detail op.!. NERRREPAPAC (WY, OFprixi's; tetiients OT v/ro iy13 kerne t4 ugh rtorietio vai s „IR.{ is Mtn IiIf UT Dank. taxiits. shipietrig, olltei thers ate tti:ra 1 vav, Minentin worthy are the 'pater of $15 ol atwint t:4anee, "PROID/AVAILA8111Pit AO in Mpg, not continetle wilt, all also often:Imes, shipping, nandlini) and whiff letis ittgdy.11S. Ihtie It(4120ttkettaa', putetk3SeSO4 Dell TFer,15 ttte tight toeatrel ctdetsarisar, trey. mem ot Viet ee rtics.61114116 ANDSYSTEM MEMORY (TRAM): Sigel -Kant systM mem May bit allotate,1 to SulVst gatchetl.depentfiN te.teni rronetv5ite and other tanois. CLICK ON DELL STUDIO T" DESKTOP with quad -core power, as low as $24/rno.° $799 AFTER Org." $280 OFF &Value' Code: 6M322-DDPDMV3 Includes 608 of memory•, a TV tuner and remote control. Limited -time offer. VVVVVV.DELL.CON1/AUGDEAL OR CALL 1-888-243-9967 Amount - 70.00 50.49 00**ProliA~el DOLL '4, Offered by CiT Bank 17 Please return payment coupon with check In the enclosed An easier, greener way to pay your bills! Enroll today: www,dell.com/PanerlessStatements for paperless statements. return envelope. Do not staple, paper clip, or fol conterlialsomai Account #: 709 $2,187.67 $66.00 September 11, 2009 New Balance: Total Minimum Payment Due: Payment Due Date: Arnou n t. Enclowd: Please make your check payable to Dell Financial Services. Include your account number on your check or money order. You can also pay your bill online at www,dell.com/payDPA 04(15015 OC 0009i1g 70070411 EF16R5,03 DPA Stn. 1 02 DOnn EHM510000. 15.328 PA 111111111.1.1111111111111111111111111111+11111111.1111111111111 STACEY HEILIG 12 SHARON ROAD ENOLA PA 1702 5-1 82 3 111111111111911111111u111111111111111111111111111111111:11111111 DELL PREFERRED ACCOUNT PAYMENT PROCESSING CENTER P.O. BOX 6403 CAROL STREAM, IL 60197-6403 16879450119046422709000021876700000660000000660009112009000007000 Blatt, Hasenmiller, Leibsker & Moore, LLC 1835 Market Street, Suite 501 Philadelphia, PA 19103 800-850-1079 Attorney for Plaintiff DELL FINANCIAL SERVICES, LLC, c/o Blatt, Hasenmiller, Leibsker & Moore, LLC VS. STACEY HEILIG, Plaintiff, Defendant(s). IN THE COURT OF COMMON PLEAS CUMBERLAND COUNTY, PA CIVIL ACTION NO. 13-2803 CIVIL TERM (.7:3 ,-„ CERTIFICATE OF SERVICE I, Syretta J. Martin, counsel for the Plaintiff, do hereby certify that I sent a true and correct copy of Plaintiff's Amended Complaint with Exhibits to the Defendant's Attorney at the below address, first class mail, postage prepaid on _11/18/14 Robert Klingensmith, Esq. 209 West Patriot Street Somerset, PA 15501 Kami S. Miller, Esquire IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff v. STACEY HEILIG Defendant • CIVIL ACTION -LAW NO: 13-2803 Civil Term PRELIMINARY OBJECTIONS TO AMENDED COMPLAINT Filed on Behalf of Defendant: STACEY HEILIG Counsel of Record: Robert D. Klingensmith, Esquire PA I.D. # 313960 HAROLD SHEPLEY & ASSOCIATES, LLC 209 West Patriot Street Somerset, PA 15501 (814) 444-0500 (814) 444-0600 (fax) rklingensmith@shepleylaw.com IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION -LAW v. NO: 13-2803 Civil Term STACEY HEILIG Defendant • • DEFENDANT'S PRELIMINARY OBJECTIONS PURSUANT TO PA.R.C.P. 1028 AND NOW, comes the Defendant, STACEY HEILIG, by and through her attorney, Robert D. Klingensmith, Esquire of Harold Shepley & Associates, LLC, and files the following Preliminary Objections to Plaintiff's Amended Complaint: 1. Plaintiff filed an Complaint in Civil Action against Defendant demanding damages in the amount of $3,286.70. 2. Plaintiff's Complaint fails to conform to law or rule of court under Pa. R.C.P. 1028(a)(2) 3. Plaintiff's Complaint contains insufficient specificity in its pleading under Pa.R.C.P. 1028(a)(3). Count I Pa.R.C.P. 1028(a)(2) 4. Pa.R.C.P. 1024(c) requires that all pleadings setting forth allegations be verified by the pleading party. 5. The verification of Plaintiff's complaint was signed by a person with the first name of Kevin and a last name that is not legible. 6. The verification fails to specify Kevin's relationship to the Plaintiff other than the statement that she is an employee of the Plaintiff and explain why she is authorized to make this verification. 7. Pa.R.C.P. 1024 requires that all pleadings setting forth new allegations be verified by the pleading party. 8. The verification fails to set forth an exception to Pa.R.C.P. 1024. WHEREFORE, Defendant respectfully requests that the Court order Plaintiff to file an Amended Complaint or dismiss this action with prejudice. Count II Pa.R.C.P. 1028(a)(3) 9. Pa.R.C.P. 1019 (a) requires that the material facts on which a cause of action or defense is based shall be stated in a concise and summary form. 10. Pa. R.C.P. 1019(f) requires that averments of time, place and items of special damages shall be specifically stated. 11. Plaintiff in this matter claims that the Defendant opened and used a credit account issued by Plaintiff. 12. Plaintiff basis its claim on an alleged agreement. 13. Plaintiff has failed to attach the original agreement or set forth the substance of the writing pursuant to Pa.R.C.P. 1019(i). 14. Plaintiff alleges Defendant opened an account in August of 2007, but Plaintiff has only attached an agreement dated from 2006 that is a general agreement not specific to Defendant's account. 15. This lack of a writing is not sufficient under Pa.R.C.P. 1019(i). 16. As a result, Plaintiff's Complaint contains insufficient specificity as required under Pa. R.C.P 1028(3). WHEREFORE, Defendant respectfully requests that the Court order Plaintiff to file an Amended Complaint or dismiss this action with prejudice. Respectfully submitted, Robert D. Klingensmith, Esquire PA I.D.# 313960 Harold Shepley & Associates, LLC 209 West Patriot Street Somerset, PA 15501 Attorney for Defendant IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff CIVIL ACTION -LAW v. NO: 13-2803 Civil Term STACEY HEILIG Defendant CERTIFICATE OF SERVICE I served these Preliminary Objections and Brief in Support of Preliminary Objections by U.S. Mail, postage prepaid, at 1835 Market Street, Suite 501, Philadelphia, PA 19103 on Syretta Martin, Esquire, of Blatt, Hasenmiller, Leibsker & Moore, LLC, the Attorney for the Plaintiff, Dell Financial Services, LLC on December 10, 2014. I declare under penalty of perjury that this information is true. Date: December 10, 2014 Server's Signature Gretchen Giles— Legal Assistant Printed Name and Title Harold Shepley & Associates, LLC 209 West Patriot St. Somerset, PA 15501 Server's Address IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA DELL FINANCIAL SERVICES, LLC Plaintiff v. STACEY HEILIG Defendant • • • • • CIVIL ACTION -LAW NO: 13-2803 Civil Term Order of Court On this day of , , upon consideration of defendant(s)' preliminary objections, it is hereby ORDERED that plaintiff(s)' amended complaint is stricken. Plaintiff(s) is (are) granted days leave to file a second amended complaint. If the plaintiff(s) fail(s) to file a second complaint within days of the date of this order, upon praecipe of defendant(s), the Prothonotary, shall dismiss the case with prejudice. BY THE COURT J.