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HomeMy WebLinkAbout14-6530s E T 0 N A s E T 0 N B upreme Couidi 'Pennsylvania Couri4oftCanmo leas CiTil/CIVetSheet CUMBERLAND County For Prothonotary Use Only: 1, Docket No: 14 - & 530 01\111renti The information collected on this form is used solely for court administration purposes. This form does not supplement or replace the fihinE and service ofpleadin,s or other papers as re uired bv law or rules o court. Commencement of Action: 0 Complaint 0 Writ of Summons 0 Petition 0 Transfer from Another Jurisdiction D Declaration of Taking Lead Plaintiffs Name: DARRYL WASHINGTON Lead Defendant's Name: FORD MOTOR COMPANY Are money damages requested? O Yes 0 No Dollar Amount Requested: within arbitration limits (check one) outside arbitration limits Is this a Class Action Suit? OYes 0 No is this an MDJ Appeal? 0 Yes El No Name of Plaintiff/Appellant's Attorney: David J. Gorberg, Esquire (are a Self -Represented [Pro Se] Litigant) Check here if you have no attorney Nature of the Case: Place an "X" to the left of the ONE case category that most accurately describes your PRIMARY CASE. If you are making more than one type of claim, check the one that you consider most important. TORT (do not include Mass Tort) O Intentional O Malicious Prosecution O Motor Vehicle O Nuisance 0 Premises Liability O Product Liability (does not include mass tort) El Slander/Libel/ Defamation O Other: MASS TORT O Asbestos O Tobacco O Toxic Tort - DES Q Toxic Tort - Implant O Toxic Waste O Other: PROFESSIONAL LIABLITY O Dental O Legal O Medical O Other Professional: CONTRACT (do not include Judgments) FJ Buyer Plaintiff O Debt Collection: Credit Card O Debt Collection: Other O Employment Dispute: Discrimination O Employment Dispute: Other Ej Other: REAL PROPERTY O Ejectment O Eminent Domain/Condemnation O Ground Rent Landlord/Tenant Dispute O Mortgage Foreclosure: Residential O Mortgage Foreclosure: Commercial O Partition O Quiet Title O Other: CIVIL APPEALS Administrative Agencies El Board of Assessment O Board of Elections 0 Dept. of Transportation O Statutory Appeal: Other O Zoning Board O Other: MISCELLANEOUS O Common Law/Statutory Arbitration 0 Declaratory Judgment Mandamus 0 Non -Domestic Relations Restraining Order 0 Quo Warranto 0 Replevin 0 Other: Updated 1/1/2011 DARRYL WASHINGTON Plaintiff FORD MOTOR COMPANY Defendant E)-LFF10E T ( I'3 NOV 10 Ph 12: 4+6 CUMBEP,LANO COUNTY PENNSYLVANIA IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA NO. ILI (P53° (),vtTen41 20 Civil Term NOTICE TO DEFEND YOU HAVE BEEN SUED IN COURT. IF YOU WISH TO DEFEND AGAINST THE CLAIMS SET FORTH IN THE FOLLOWING PAGES, YOU MUST TAKE ACTION WITHIN TWENTY (20) DAYS AFTER THIS COMPLAINT AND NOTICE ARE SERVED, BY ENTERING A WRITTEN APPEARANCE PERSONALLY OR BY AN ATTORNEY AND FILLING IN WRITING WITH THE COURT YOUR DEFENSES OR OBJECTIONS TO THE CLAIMS SET FORTH AGAINST YOU. YOU ARE WARNED THAT IF YOU FAIL TO DO SO THE CASE MAY PROCEED WITHOUT YOU AND A JUDGEMENT MAY BE ENTERED AGAINST YOU BY THE COURT WITHOUT FURTHER NOTICE FOR ANY MONEY CLAIMED IN THE COMPLAINT OR FOR ANY OTHER CLAIM OR RELIEF REQUESTED BY THE PLAINTIFF. YOU MAY LOSE MONEY OR PEOPERTY OR OTHER RIGHTS IMPORTANT TO YOU. YOU SHOULD TAKE THIS PAPER TO YOUR LAWYER AT ONCE. IF YOU DO NOT HAVE A LAWYER OR CANNOT AFFORD ONE, GO TO THE TELEPHONE OR THE OFFICE SET FORTH BELOW TO FIND WHERE YOU CAN GET LEGAL HELP. CUMBERLAND COUNTY BAR ASSOCIATION 32 SOUTH BEDFORD STREET CARLISLE, PA 17013 1-800-990-9108 717-249-3166 115.15 PpA71`f 0 Iaa53 3 /33 DAVID J. GORBERG & ASSOCIATES, P.C. By: DAVID J. GORBERG Identification No.: 53084 32 Parking Plaza Suite 700 Ardmore, PA 19003 215-665-7660 Darryl Washington 405 Hale Avenue Harrisburg, PA 17104 vs. Ford Motor Company CIO CT CORPORATION 116 PINE STREET SUITE 320 HARRISBURGH PA 17101 Attorney for Plaintiff COURT OF COMMON PLEAS Cumberland COMPLAINT 1 Plaintiff, Darryl Washington, is an adult individual citizen an legal resident of the Commonwealth of Pennsylvania residing at 405 Hale Avenue Harrisburg, PA 17104. 2. Defendant, Ford Motor Company is a business corporation qualified to do business and regularly conducts business in the Commonwealth of Pennsylvania and can be served c/o CT Corporation, 116 Pine Street, Suite 320, Harrisburg, PA 17101. BACKGROUND 3. Plaintiff incorporates by reference paragraphs 1 and 2 as fully as if set forth here length. 4. On or about May 31, 2013, Plaintiff purchased a new 2013 Ford Escape (hereinafter referred to as the "vehicle"), manufactured and warranted by Defendant bearing the Vehicle Identification Number 1 FMCU9GXODUD48044. The vehicle was purchased and registered in the Commonwealth of Pennsylvania. 5. The price of the vehicle, including registration charges, document fees, sales tax, but, excluding other collateral charges not specified, totaled more than $20,000.00. 6. Plaintiff avers that as a result of the ineffective repair attempts made by Defendant through its authorized dealer, the vehicle cannot be utilized for the purposes intended by Plaintiff at the time of acquisition and as such, the vehicle is worthless. 7. In consideration of the purchase of the above vehicle, Defendant, issued to Plaintiff several warranties, fully outlined in the warranty booklet. 8. On or about May 31, 2013, Plaintiff took possession of the above mentioned vehicle and experienced nonconformities, which substantially impaired the use, value and/or safety of the vehicle. 9. Said nonconformities consisted of but was not limited to defective transmission and sync. Copies of repair receipts are attached hereto and marked as Exhibit "A". 10. The nonconformities violate the express written warranties issued to Plaintiff by Defendant. 11. Plaintiff avers the vehicle has been subject to repair more than two (2) times for the same nonconformity, and the nonconformity remains uncorrected. 12. Plaintiff has delivered the nonconforming vehicle to an authorized service and repair facility of the defendant on numerous occasions. After a reasonable number of attempts, Defendant was unable to repair the nonconformities. 13. In addition, the above vehicle has or will in the future be out of service by reason of the non -conformities complained of for a cumulative total of thirty (30) days or more. 14. The vehicle continues to exhibit defects and nonconformities which substantially impair it's use, value and/or safety. 15. Plaintiff avers the vehicle has been subject to additional repair attempts for defects and/or nonconformities and/or conditions for which the Defendant and or it's authorized service center, may not have maintained records. 16. Plaintiff has been and will continue to be financially damaged due to Defendant's failure to comply with the provisions of its' warranty. 17. Plaintiff seeks relief for losses due to the nonconfolinities and defects in the above mentioned vehicle in addition to attorney fees and all court costs. COUNT PENNSYLVANIA AUTOMOBILE LEMON LAW CLAIM 18. Plaintiff hereby incorporates all facts and allegations set forth in this Complaint by reference as if fully set forth at length herein. 19. Plaintiff is a "Purchaser" as defined by 73 P.S. § 1952. 20. Defendant is a "Manufacturer" as defined by 73 P.S. § 1952. 21. Plaintiffs vehicle is a "New Motor Vehicle" as defined by 73 P.S. §1952. 22. Said vehicle experienced non conformities within the first year of purchase, which substantially impairs the use, value and safety of said vehicle. 23. Defendant failed to correct and or repair said nonconformities. 24. The vehicle continues to exhibit defects and nonconformities which substantially impair it's use, value and/or safety. 25. Defendant does not require participation in any informal dispute settlement program prior to filing suit. 26. As a direct and proximate result of Defendant's failure to repair the nonconformities , Plaintiff has suffered damages and, in accordance with 73 P.S. §1958, Plaintiff is entitled to bring suit for such damages and other legal and equitable relief. 27. Plaintiff avers that upon successfully prevailing upon the Lemon Law claim herein, all attorney fees are recoverable and are demanded against the Defendant. WHEREFORE, Plaintiff respectfully demands judgment in his favor and against the Defendant in an amount equal to three (3) times the purchase price of the subject vehicle, plus all available collateral changes and attorney fees. Amount not in excess of $50,000.00. COUNT II MAGNUSON-MOSS FEDERAL TRADE COMMISSION IMPROVEMENT ACT 28. Plaintiff hereby incorporates all facts and allegations set forth in this Complaint by reference as if fully set forth at length herein. 29. Plaintiff is a "Consumer" as defined by 15 U.S.C. §2301(3). 30. Defendant is a "Warrantor" as defined by 15 U.S.C. §2301(5). 31. Plaintiff uses the subject product for personal, family and household purposes. 32. By the terms of the express written warranties referred to in this Complaint, Defendant agreed to perform effective warranty repairs at no charge for parts and/or labor. 33. Defendant failed to make effective repairs. 34. As a direct and proximate result of Defendant's failure to comply with the express written warranties, Plaintiff has suffered damages and, in accordance with 15 U.S.C. §2310(d) (1), Plaintiff is entitled to bring suit for such damages and other legal and equitable relief. 35. Section 15 U.S.C. §2310 (d) (1) provides: If a consumer finally prevails on an action brought under paragraph (1) of this subsection, he may be allowed by the Court to recover as part of the judgment a sum equal to the amount of aggregate amount of costs and expenses (including attorney fees based upon actual time expended), determined by the Court to have been reasonably incurred by the Plaintiff for, or in connection with the commencement and prosecution of such action, unless the Court, in its discretion shall determine that such an award of attorney's fees would be inappropriate. 36. Plaintiff avers that upon successfully prevailing upon the Magnuson -Moss claim herein, all attorney fees are recoverable and are demanded against the Defendant. WHEREFORE, Plaintiff respectfully demands judgment in his favor and against the Defendant in an amount equal to three (3) times the purchase price of the subject vehicle, plus all available collateral changes and attorney fees. Amount not in excess of $50,000.00. COUNT III UNIFORM COMMERCIAL CODE 37. Plaintiff hereby incorporates all the paragraphs of this Complaint by reference as if fully set forth at length herein. 38. The defects and nonconformities existing within the vehicle constitute a breach of contractual and statutory obligations of the Defendant, including but not limited to the following; a. Breach of Express Warranty b. Breach of Implied Warranty of Merchantability; c. Breach of Implied Warranty of Fitness For a Particular Purpose; d. Breach of Duty of Good Faith. 39. The purpose for which Plaintiff purchased the vehicle include but are not limited to his personal, family and household use. 40. At the time of this purchase and at all times subsequent thereto, Plaintiff has justifiably relied upon Defendant's express warranties and implied warranties of fitness for a particular purpose and implied warranty of merchantability. 41. At the time of the purchase and at all times subsequent thereto, Defendant was aware Plaintiff was relying upon Defendant's express and implied warranties, obligations, and representations with regard to the subject vehicle. 42. Plaintiff has incurred damages as a direct and proximate result of the breach and failure of Defendant to honor its express and implied warranties. 43. Such damages include, but are not limited to, the purchase price of the vehicle plus all collateral charges, including attorney fees and costs, as well as other expenses, the full extent of which are not yet known. WHEREFORE, Plaintiff respectfully demands judgment in his favor and against the Defendant in an amount equal to three (3) times the purchase price of the subject vehicle, plus all available collateral changes and attorney fees. Amount not in excess of $50,000.00. COUNT IV PENNSYLVANIA UNFAIR TRADE PRACTICES AND CONSUMER PROTECTION CLAIM 44. Plaintiff hereby incorporates all the paragraphs of this Complaint by reference as if set forth at length herein. 45. The Unfair Trade Practices and Consumer Protection Law defines unfair methods of competition to include the following: (xiv). Failing to comply with the terms of any written guarantee or warranty given to the buyer at, prior to, or after a contract for the purchase of goods or services is made. 46. Plaintiff, as a Pennsylvania resident, believes, and therefore, avers Defendant's failure to comply with the terms of the written warranty constitutes an unfair method of competition. 47. Section 201-9.2(a) of the Unfair Trade Practices and Consumer Protection Law, authorizes the Court, in its discretion, to award up to three (3) times the actual damages sustained for violations of the Act. WHEREFORE, Plaintiff respectfully demands judgment in his favor and against the Defendant in an amount equal to three (3) times the purchase price of the subject vehicle, plus all available collateral changes and attorney fees. Amount not in excess of $50,000.00. DAVID J. GORBER ASSOCIATES, P.C. AVID J. GORBERG, ESQUIRE Attorney for Plaintiff VERIFICATION The undersigned, after having read the attached pleading verifies that the within Civil Action Complaint is based on information furnished to counsel, which information has been gathered by counsel in the course of this lawsuit. The language of the Civil Action Complaint is that of counsel and not of signer. Signer verifies that he has read the within Civil Action Complaint and that they are true and correct to the best of the signer's knowledge, information and belief. To the extent that the contents of the Civil Action Complaint are that of counsel, verifier has relied upon counsel in taking this verification. This verification is made subject to the penalties of.18 Pa. C.S. 4904 relating to unsworn falsification to authorities. Date: !: Extended Service Plan SECTION A - INDIVIDUAL VEHICLE REGISTRATION SCHEDULE • _ d 1-1 fl! /1(1 1 11 .]1 1 1 Vehicle identification Number Signature Dato Warranty Start Date U CPO Internet Sale fl Yes IPP - Terms 11 5 D 11 D 17 D Incomplotc Vehicle SECTION 13 TYPES OF NEW _PLAAIS CORE COVERAGES n PowertrainCARE E BaseCARE ExtraCARE riPromitimCARE (Standard Deductible is $100) COMPONENT WRAP COVERAGES (Kia/Hyundai/Mitsubishi): fl ExtraCARE n PremiumCARE (Standard Deductible Is $100)- RENTALCARE COVERAGE 0 RentaICARE (Standard Deductible is $0) SUPER DUTY COVERAGES 0 Diesel EnglneCARE 0 Diesel EngineCARE Plus (Standard Doductiblo is $0) DEDUCTIBLES (Optional ONLY) 0 $0 fl $50 0 $200 n Disappearing OPTIONS 0 First Day Rental Delete (Core/CPO/Wrap Coverages) fl Enhanced Rental (Not available on All Coverages) 1 SURCHARGES 0 12 Months/12,000 Milos 0 Turbochargor/Suporcharger fl Snowplow U Commercial Use 0 Specialty (Emergency (Fire, Ambulance), Shuttle, Tow Truck) ! 4Azavicavainsc SECTION C — TYPES OF USED PLANS CORE COVERAGES riPowortrainCARE n BaseCARE fl ExiraCARE n PromiumCARE (Standard Deductible is 100) DEDUCTIBLES (Optional ONLY) n $50 $200 0 Disappearing OPTIONS U First Day Rental Delete 0 Enhanced Rental SURCHARGES U Commercial Use 11 Turbocharger/Supercharger LJ Snowplow 1====mumsgam21222262sc." SECTION D — COVERAGE TERM AND COST I NEW PLAN AGREEMENTS: Coverage BEGINS at the New Vehicle Limited Warranty Start Date and Zero Miles or Hours. CoVerago ENDS al THE EARLIER OF the Number of Months Purchased or the Number of Miles or Hours purchased from the New Vehicle Limited Warranty Start Dale or Zero Miles or Hours. USW PLAN AGREEMENTS: ELIGIBLE FORD, MERCURY OR LINCOLN VEHICLES THAT HAVE NEW VEHICLE LIMITED WARRANTY REMAINING AT nIE fIME OF PURCHASE - Coverage BEGINS at the Signature Date and Curren( Mileage or Hours. Coverage ENDS at THE EARLIER OF the Number of MonIns Purchased or the Number of Miles or Number of Hours Purchased from the expiration of the Now Vehicle Limited Warranty. ELIGIBLE FORD, MERCURY OR LINCOLN VEHICLES II IAT HAVE NO NEW VEHICLE LIMITED WARRANTY REMAINING AND ELIGIBLE USED COMPETITIVE MAKE VEHICLES (REGARDLESS OF WAIMANTY STATUS) - Coverage BEGINS al the Signature Date and Current Mileage or Current Hours. Coverage ENDS at THE FARI.IFR OF the Number of Months Purchased or the Number of Miles or Hours Purchased from Ihe Signature Dale and Current Mileage or Current Hours. . Plan Name :core(Plans: FORD ESP Other Plans • Current Mileage; . *Current Hours: • 'Expiration Hours: Total Total 35 N/A V/A 965.00 $ Plan Term Months Mileage Plan Eviration Date J Mileage PurchasePrice 60000 05/31/19 6000( 965.00 Sales Tax ;-/.9( N/A : N/A $ Total Purchase Price with Sales Tax $ 1022.?,0 N/A Totat 1(122.90 ! -Required for Incomplete Vehicles or Super Duty Coverages. Nassikus SECTION E - DISCLOSURE INFORMATION gir IIMMEEMMME THE PURCHASE LW UIIS AGREEMENT IS NOT REQUIRED IN ORDER TO PURCHASE, OR OBTAIN FINANCING FOR A MOTOR VEHICLE. YOU MAY PURCHASE THE SERVICE CONTRACT BY CASH OR UNSECURED CREDIT CARD. IF YOU ELECT TO • PURCHASE THIS AGREEMENT, IT GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE, MISSISSIPPI AND WASHINGTON RESIDENTS, PLEASE SEE REVERSE SIDE. II acknowledge receipt of a complete copy of this Application and the Terms and Conditions (the "Entire Agreement") at the lime of signing and agroo to all the terms and conditions. I agree to maintain the covered vehicle in accordance with the manufacturer's stated periodic 'maintenance recommendations as a condition of receiving coverage under this Agreement. except as otherwise provided by law. -- •/-1 • • Service Contract Holder/Piirch;;OSignature (not valitivithVirsIdnaturo) DARRYL S OMINGTOr OS HALE AVE DARRISFAG PA 17104-2i30 Service Contract Holder/Purchaser Name and Address 2361 MASI: ROAD VCIR12 THE HUNTINGTOR NATIONAL RANK COL UMBUS OH 43229 (1.:/31/2013 Signature Datc Service Contract Lienholder Name HOFFMAN FORD SALES INC. HARRISBURG, PA. 17112 azEPP, SECTION F - D,E6v.Egmef<9/3MATION : Dealership Name and Address I• *-) .7) . 1 71? • 657-1600 Phone Number . 1. 1. .1.. 1 1.1 1 1 I....1 'L Dealership Signature EMPLOYEE STARS ID P&A Code •:czo u.)An.to.,1 /1...ralDreoae-/C1 in,.1i's /Preswit.sie CilifiAne• Mtow KIM hr• 1 /.11e1ni.trzo r.row L V Loi Location: 06 Customer Number: 42984 ©ARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104-2130 Home: 717-557-5545 Bus: 717-425-6535- Emall: bossgriz4lyngrnail.compome ---ToRTC YEAR MAKEIMODEL. SILVER DFL. DATE 13 PROD DATE 31MAY13 R.O.OPENED Invoice No: 81919 'INVOICE Page 1 of 2 J . 5200 Jonestown Road HerrIsMuy, PA 1.11 7 717.657.1600 Phnom: 600.095•los d Sen our web;ile: vnw,.hnffmnnfoid.corn raiMa - Cell: 7-17-557-5545_.. FORD ESCAP WARR. EXP. r SERVICE ADVISOR:401 GEORGE BErz VIN LICENSE MILEAGE IN / OUT 1FMCU9GXODUD48044 1 AG 1019 / 2074 T4370 PROMISED PO NO. WAIT 13JUL13 REAOY OPTIONS: STK:31811 TRN:A 09:1817JUN13 11:46 16JUL13 _INE OPC:ODI3 TECH TYPE .HOURS A • •MULTI"- POWNT i7ERICLL: "I-NSPFC T -i- id' MATT BATTERY CONDITION IS GOOD; 862' CF'1 000 • RATE PAYMENT INV. DATE _ 90.00 • CC 16JUL13 1,1 ST NET TOTAL GTIRR TIRE TREAD AND WEAR IS OK AT TIIIS Y`IML 862- "CFI 0.00 ' - . PARTS: 0.00TABOR: 0.00 OTHER: 0.00 107.9:= PERFORW.1i _ 11ui UM: P0•INT :IN5PECTI01�. ************************d;******* B CUS'1' STATE'S STF:ERYNG.'�+tH2sEL':F?EELING.._ 3600A STT.ERING WHEEL - REMOVE AND INSTAT,L OR • _.._•AtliPl Ae =X:3, 0:07%=.-i� : - � =` _=. 862 WF1 0.50 . 1' : CCS'Zrk36_'00?'DI3 WHEFfjl�il$SY. ; PA12TS: 0.00 —��r: ;.;• ='" • 1019 ..SERVYCF MANAGIaIt'L' •Tri',• i2 & R S'TEERIN13 61HL'.EIr; f: -V IC c** I3UTTTON ON DA. 1I C3y�T:'{'- S S F A((''��''��7E�; lir ;�`.faa .Mti.'' :�:.i=' •3?.. • • .- %MONS.: OK, VOZY3L''=':L 1M7 p- �K'::�S,1LLCfi D Ri," 12651D BODY / CHASS� "";:F�GT�YIGA`-'{ACE}s-�:•=T��. TOTAL LINE A: TOTAL LINE 5 : OR APPROVAL• _• 0•.00 • 00.O.. 0.00 (1C) 0.00 - ` 862 - WF1 .0 .2'0 12-- POI:-P_ODE/CHASSIu.J.FL) .POINT TEST•L • , _. - ..-• • • 862:. WF3.• • "0 : 3'0 MT18C811 ACTUAL TrMF PARTS. • • 6.O0• LAI3OR: . . :0':00- OTtfRR:: ' _ -i1. 6 'r ITA ?.REQUEs`i'.=M I—Imr;_FoR::No_-• ser .oR THE_.-F-101._v.IZI enR.i • RETRIEVE ALI,'fiMD e -S; RTs'rI I El? 'UO2'S6- FROTI- A-04•'P:t�'-=Kviti.-1Pt12FCYRM."--- . PINP.OI:NT.xEs.,•_T-7. Y$S. ORDERED *PCiNi"(F'RONT` CONTROIT'INTL'RFP;GE 14.5DUEE)",R RFLIM; 'tfERYFY`: REPAIR O••i+lOW.r_-r,__�.�..._•,-._ _- .-=f..._..._ _...,. �:--:-:••--_-.-.�..__-•=;_-.r: - * *Tr*Pct*twit#iia *'irtF*Yrl!'iyi*k'if*>rifkYi *irk*rr 'firiTr• #r�rt', WF GUARANTEE OUR SEKVICE WORK FOR 90 DAYS OR 4,000 MILLS WHICHEVER COMES FIRST . IF OUR REPAIR OR REPLACEMENT FAILS IN NORMAL. SERVICE WITHIN THAT PERIOD, WE'LL. FIX I f FREE OF "CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR IS INCLUOFDAND THE TERMS FOR PART REIN .ACEMENT ARE THOSE OF THE SUPPLIER. 4''.1mi.."0;1 , sen.'at.r ace.. 314e IMPORTANT Inan►5 W iivie nE the aproronly k. an.ir* You,eh",:. Thr nxnem, Pompo :a. and star s Hoffman fad McablN N^d^pout rnbtolY,trmntalaU:a6Jec*ae Via :m a moonily, your gvnmerta on OPO MOTOR COUPARYS 'CUi I OUEIi VIEWPOINT• SURVEY. We hot* y,a waJ btu the Glial c011eat lb Iu?v • . Maid Wu rececro ane p„nt Fwd. Mos • complels iatl%II4e responin Is peaty appadatM 4y „L II you eanKI est LA ► men, arty, pioapa cooled yar snow's. D* ,I /oval may cancel the mown. THANK YOUI &A 01331 Fed. TX ID tt 231477451 Customer Copy DESCRIPTION TOTALS LABOR AMOUNT PARTS AMOUNT GAS. OIL., LUBIi SUBLET AMOUNT MISC. CI IAIiCES TOTAL CHARGES DISCOUNT (MIXER LOYALLY SALES TAX PLEASE PAY THIS AMOUNT Lot Location: 06 Customer Numbor: 42984 DARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104.2130 Home: 717-557-5545 Bus:717.425-6535 Email: bossgrizziytr��ymail.comjhorne COLOR YEAR Invoice No: 81919 'INVOICE' Page 2 of 2 Coll: 717-557-5545 • MAKE/MODEL 4# • 5200 Jnnesluwn Road Harrisburg, PA 17112 717.657.1600 Phone; 9I10.905•lord See Mywobsile: wkwo.hoffmantord.norn (0 NOrarr POn 1.00 SERVICE ADVISOR:401 GEORGE BETZ VIN LICENSE MILEAGE 1 t''r1hN 11 '+ti3.rtirt! UT TAG SILVER fFI.. 0A1 E 13 PROD DATE 31MAY13 FORD ESCAPE 1F WARE. EXP. PROMISED CU9GXODUD48044 PO NO. RATF. R.A. OPENL'O READY WAIT 13JUL13 OPTIONS: STK:31811 TRN:A 09:18 17JUN13 11:46 16JUL13 LINE OPCODE TECLI TYPE HOUR: 019/2074 T4370 PAYMENT INV. DATE 90.00 CC 16JUL13 LIST COMPANY NAME COMPANY PHONE: POLICY NUMBytt - 0541:'C:Y •TERi4::" EFFECTIVE DATE DI,DOC"1'IBLE • = •- MILEACT' LIMIT BEGIN•- MILES.:.' :'-...• END MILES COTTP.ONg1VT5-`=�= FORD ,SSP - TBA • ''12=. MAY 2013 =35' 60000 NET TOT1•I,L, • WE GUARANTEE OUR SERVICE WORK FOR 90 DAYS OR 4,000 MILES WHICHEVER COMES FIRST. IF OUR REPAIR OH REPLACEMENT FAII S IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LL HX IT FREE OF CHARGE. PARTS AND LABOR IF USF:D PARTS ARE INSTALLGO N0 LABOR IS INCLUDED ANO THE TERMS FOR PART REPLACEMENT ARE THOSE OF THE SUPPLIER. x w:wxsem• esi/91e)73..-..1t• Kme.Kee:+Oit.a e7SC • • IMPORTANT 'Meat txMOS someopporuM V NreCNyarYdide. Tho ammo, owing:oor4 and :b317 a HOnMan Fora Lett aIulofcake. Ntying rwJohlopiooi'( madam:t We am mroau% otl by ynw comments on FORD MOTOR COMPNIYS 'CUSTOMER VIEWPORrr" SURVEY. V:9 from yno %it uke the Gro k oornyicIe vc Num. Maid yav mho Orr rrcm k.d. Your 'Comp's%Vagina responisNorMYKWed byni It yw tWol yrs u: o prove repay, gabby unborn yaw evoke eCA:ar rn cone coy cored Qa *worm THANK YOUI LABOR AMOUNT 0.00 PARTS AMOUNT GAS, Lir 0.00 0.00 SUILET AMOUNT 0.00 MISC, CHARGES TOIAL CHARGE DISCO ONT OWOE 0.00 0.00 0.00 0.00 PM 01331 Fad. TX 10 ll 231477451 Customer Copy PLEASE PAY THIS AMOUNT 0.00 ;tomer Number :42984 I?/YL S WASHINGTON 5 HALL AVL ,t;1115$tlRC,, PA 17104.2130 roe: 717 5'. /.bt 11b Bus: 717.4Mf) (Th3r) Ini1: email 11)061;91:MMIy@gmnil.com I home III'4ICC N0:82949 won O(WUU1 Page 1 of I 1:(111: /1'/•tItt/-t b'I! 15)1_01i YEAR I MAKL/MOUGL SILVER Al. I)A11• 131 FOND LSCAF1 ATE WAHH. FXI,. •:iMAY13 H.O. OPENED • :3502,1111.2013 READY HOFFMAN FORD 200 J(II,cSI.a•n Rn.I,1 Harrishiirq. PA 1 )11 1 / I i 65 /.1600 Moue. 8OO )'1t1•Ior1i :•.F.R In1r WP.bsiI P.: t1•N•W .NUI It11i1111V"L': .',' rFt. 1,1:1:11 r{n SUINCE ADVISOR: 732 SHAW.NATHANIEL VIN LICCNSC MILEAGE IN/1)1,11 ' I I At; :71 0 xr. (0 i TX In b 7'114!%3;+1 1 FMCU;)GX0f)UD4R044 1 PHUMI4 4) 1 Ni NC). ( HAIL 1 /18 I j048044 17:00 02.!111.13 1 1 '•)0.00 UYIII)N:i:STK:3161 I 'i HN:A On CODE MAI ... 'I Y 1't' - 11 RPE • 1M 1)AWY NP -ME '.MP)LNY PHONE :ILICY NUMl11•,l. - 'II •' CX TERM FEC'r:I vl: DATE :ln,u. TIBLE ._LEAC41: I.1:MIT .:t;1.N MILES -:,13 1/ (1rg:S )M PONENTS PAYMI•NI INV. DA• cc DESCRIPTIONS/INSTRUCTIONS CUSTOMER STATES LEFT FRONT ;31/4'11 ';'1•I'1•cII:INC: IS COMING LOOSE ICC: WIW I. REPAIR PER ESTIMATE FORD ESP TIM ) 72 :i:l MAY 201'; 100.00 35 01:1 rfC.TCIkV WAkkANTY CON$111U11,S All (IP 1 Hr 1:•ANRANIItS %I II M Rt:." tC 1 Il! 1 'l 541,E O -1$ l'ttA+r t.4S. THE SCLLCro IrCTICGY CXPrICSSLY C11SCtAMMS AR wkpA4NTI(S. flit Ii w rXpACSSCO tiPVtO. INCLUDING ANY IMPutO WARDA.MTV Of t.ICACIIANTA61ItTY r,k FITNr6S fOR • ;RI ICULAR PURPOSE AND Tilt SCUCR HMI RR ASSIIMrS NON mak i(tItt7Cft. ANY ATIIrR CrRSON N :SUMO ron IT ANY LIAOII ITY 114CONNrCTION Y.ITI4 If if RAl f ©• *wit; 11rt•I ii;M$. : PnflTS AM MCW AS HMCO. AUINoR1,t YOU 10 r.CIM4/ r7f AN,AtK$ %YI II4DUT AN t511MA1E 1 AUhtOIKE I ACCEPT•Tnt I NtPAIN 1VftMk 11Y n L711A11A It AM) TO i nut HOPIZL REPAIRS •rlta5: STIitCTLY CASH NNtt kne;SCMM)tt i , RAM -.tr.hy atnhuN'.e in0 NApair vtttk herbit 4S' tnrih en tin (Was a1Hng ,vRh Ih0 tite*F aty matCtial Ar 4 Orylet. •;t roil aro tnl rtsprotn1119 for In!g M ABInntio to ophIC,ln to Ammon. tbh ro VMIt)e to case rt lux„ inch nr u.ht1 teuzf bevanl VOW Cnnlrur UT 1u nog dewy:. aap>e l by 04%44,104v t4 pb4S ftt dtb,S p? l •pnwum hT rM :wtpn4Mt to Itanzpntler. 1 httahY gtaht Yau AWN." yflw nnpinrces Prno k.1 W to I•u0.14 vliKrc b:trip drtritl:d nn ssrc4t« hginvwva tr ct<«t:•h-rt tot d•: Ilumutc ul 1••f1il+ti o,•9ty, alSyri i ti••. 4Aptff; tna:140•(3 t.tn 4 ht161t, aYnrwolydriod nn 7.1t4.4 v•tvl-c rt 4!n;,/ 'ht .tmhunt nN r.Pal•t ..cru. PRELIMINARY ESTIMAFL All111011I/I I) HY RCVISCO ESTIMATE (11 r 111 VCM 1) c;TIMATf 171 REVIS(4 ESTIMATE 131 1 IlrlrRY ACI(NOWLELIGE THALI,.WA: E+n1I1111) tv CAVt ORAL APPROVAL Or T4E Ai1UV1. 111 V1`au ESTIMATES �`�- --� 8Y X • •t•.. -.1........... ).+.+,. Numb(r:42984 ‘).41?RYL S WASHINGTON -05 HALE AVE HARRISBURG, PA 17104.2130 'dome: 717-557-5545 Bus: 71/-425-6535 email I bossgrizzly@rimail.com I home hvoicp No:86646 WORKORDER REPRINT . Page 1 of 1 Cell: 717-557-5545 HOFFMAN FORD 1-1200 .1nrkestown Nona timrisburg, PA I /112 717.657-1600 Phone: 800 995. told See our weosire: www,hottmAnforcl.Oom P&A 01331 1 x 11) 0 2:114 SERVICE ADVISOR; 837 MCCREARY,RONALD D 17998: # OLI COI OH YEAH , ."MAKE/M01)1-1, • '• LICENSE 3800 / T8044 1 ' MILEAGE IN/ OUT TAG SILVER CICL DATC 13 !ROD DATE FORD ESCAPE WAR!). pm PRO SF 1FMCU9GXODU048044 PO NO. A' AY NT INV. DM E 31IVJAY13 R.O. OPENED 17:00 04SEP13 90.00 CC REAny OPTIONS:STK:31811 TRN:A 11:54 26AUG2013 LINE OP CODE TECH. . . TYPE -A • • • .999 B * RPE 99.9 R P1: OM.PANY NAin 0MPANY' PHONE POLICY NUMBER POLICY "I'EM ' 1.7ciT YE.. DATE. MILEAGE Ll.p”:T • • — • ,:ND MILES 60000 :".:OM PON DESCRIPTIONS" INSTRUCTIONS CUSTOMER. STATES':IT11.T' CC .pREmivrtm.p ..Igq.: WW1 REPA/R PER. ESTIMATE • 4WAND-CUSHI:ON ARE WEARTNG REPLACE SEAT COVER AGAIN WARRENTY PARTS REPLACEMENT ICC: WIW1 REPAIR PER ESTIMATE FORD ESL, TBD . .......... _ .... .. . ....... ..... • . . • . • INA PAC) ORY WA.IMAt,V CONSINU I s•S Alt OF TN; WARRANTin WITH af WO' TA TIN ,$ AI E oc TI fl ITEIAATEmS. Til( SELLERIIERMY EXPRESSLY DISCLAIMS ALL wAIMANT1CS, Emitil cxrncssro oR IMPLIED. INELOOM; ANY IMPOED WARRANTY OT mOICHANTABILITY 011 TITHES; TOR A 7•MITIT:Ill AR PURPOSE AND 'fair SELLER Nrmicn ASSUIAES Non AumonizEs ANY OILIER PETISON TO ASSUMF FOR IT ANY I IARII ITY 114 CONNECTION MAD I TI IC SALE Or TIM ITE/LIATEIAS, aLL PARTS APF NEW AS NoTca. n'nut Noma YOU 10 COMMA) t HtPAIHS WITHOUT AN ESTIMATE EilAwHomzE *PAIR WORIC UP TO 1. 0 I ACEtr( .1pIi ESTiMAlff Aru) AUTHORIZE REPAIRS F.41M5! STRICTLY CAPS UNLESS ARRA NCR P.IP.itre I S t.PArq lorrelly aolturree the 'corer work herein stt !wilt to be none 61042 wish site necessity mitetIat am *rime rtit you ate mot fe$90isSilif0 lOf IDS% Of demecofo yehicie. or snicks left In yehtele In cis, of foe, MO or OyOlf beyond your etroml nt For Any Achy!: earned by unayailabibry ol parr: or r:cloyr. ibpolls ily0)$,•,ty by tho wpolo, 0, vansporry. I hereby gram yrs, ..Mins you: employees pztmlesion to *mate wenlele Pt1Iii desellbscl on streets. ntrywinstsA rimy/Moe for the purpose ur icIliii suliur ithroccrion. An exprc:s rneclunies Cir. i. heiirl,y OCknOvoltdOed t)0 ODOVO vOOkle 10 SUMO the OffV0Ont Of •nr.icom. 1111.1.4MINAllY F.SIIMA*N. AU111011WO HY )( REVISED ESTIMATE (1) OATE TIME BY DEVISED ESTIMATE/2) REVISED ESTIMATE 131 . ......_ . —. ... ...„........ . . . . .... . . I HEREBY ACKNOWLEDGE THAT 1 WAS NOTIFIED & GAVE ORM. APPROVAL OF THE ABOVE REVISED ESTIMATES: X Ct0.10s.c.totos..O.At _o( Location: Customer Number:42984 DARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104-2130 Home: 717-557-5545 Bus: 717-425.6535 Email: hossyrizzly@9mail.com l home Invoice No:87279 INVOICE VOIDED INVOICE Page 1 of 1 Celt: 717.557-5545 prO 5200 Jonestown Reed Narrisbur(, PA 171 117-6b7.160D Phone: 800.996- Iorrt See our wubSIIO: w'!w.hoHrinantord.eont c','I. L I SERVICE ADVISOR: 985 SCOTT MCCANN •:c.00r ,YEJLR -•MAI E16400liGr: .,n... .. =W N.:~^�w..nwx.. n"••L•ICENSC;r - MICE.r Ini:Pkt x:...., 'GH. SILVER 13 FORD ESCAPE 1FMCU9GXODUD48044 3156/ T9044 otL D Tc- .A ....�....,.......aA.,. rrf o va fit :wA t1> Ex1': N .. ........ w R0 IscD k4.......n.,.,..»..„ r 1? ro ,..n...w.wn. i VE -Z.--"--.7_ ...._._.,.. 1} EN- t":7"-"::1• �`�M Tw.:r',,,�...w.iiiV;D.I?i�C'�`� 31MAY13 17:00 04SEP13 � 90.00 CC 04SEP13 ?Tf i.ZOREt EO= ,. .._, Ilf.AgY - .. OPTIONS: STK:31811 TRN:A 10:20 04SEP13 11IN1; OPC'OUE TECH TYPE HOURS_ A ref {tIN ' 'O.Fa- C iE• T7SP1?.f"TION"..;:..,"t ..,,. �x..,.,.._. 9,2p MULTI� PU'I NT VEHIC1., ... INSPECTION..... war47.45. 13 CUSTOMER STATES TUAT VE4.I.S21,1s' SEEMS TO HESITI.TE WHEN :L'i' GOES TO CHANGE M 'ice • lii'w.+ , 'I. �` ' :;h ..n'r y •xm.+n.w..«nom 1 a w.,..n,..„'"r^„wnM '....mow«a<,w,..xw w."•,w.:.;..waw. ..,...n. ,,... �":U.1�A1.�.�•�.ENGIN,E�=�'.EMP:AL]D:r�S:E'4..I1POrT:T �SELM I.n::S•E�-14:�EA'C"a �: ,.,..wnxnv�....-..n.-....... . LIST N1'J' TOTAL 08 AUTOMATIC TRANSMISSION ' ` r" k ika► A ik w:,:04 .5 1r k kWi :ak i5Ei7c,* COMPANYMNP;M1= .�. .., COMPANY PHONE PC1Tsi'Nt�MBE>t� w <ws POLICY '1)' 1tM EFFEG: DMIEDLtEAJCutBjiJ Ez;_ f.•4...—,.w.I',-w,";• ':.xJ:.y»,;.r1"r/;".►t -+�i ^ �.`.Yi� �HiO tr tS BEGIN MILES wa0"s�;0;+'t.iwr�,. +++n.w✓vr'1S�,a- �S;'wwL�n .�-<w.< x�r;xv. • • , ..wn,....w....�.....:. wwy.a....wn ..., <",aw,,. mm» ,',w.^»....'w,;.;.';•�`,.„ww....w..`....v.. .«:...- :M" ,wv5; Obwi �. w.lww� r w n+e.wlw w • w:,<vw nN» COMPONENTS _,.,�„w•• ....,. .nv,n.v •vyw,✓+vw �L•.n4wvw<nn. W.+. �*.;r „7:.",ir.* s "Mt w :tira► w.w,.n,,..N.<aw.o.:... ww..w.w.w"'.,«,";.`.:.`.:n•'w�«�.^.`%»%a�. w,w«....w.-.,..:«w.... ,,.w• av ny,'ywvnv.:.aar .... .. n.n..w n.... rv... vwK•w^w w«..,w...v.�. h1 }.)��M1....-r. tr-w..w'..Tr1,V,;:- - <tl•Nr r�<w. k�mw.w.f.:d<-xM�«tvVi•I<.+w'w ♦ waaw.++MAnv.+.Yr.� �w.�roM. o-s�'.oMvvn m-mww• n -,.+v....... „• '.usww,«irw.+wF.n..... .x.;x.t •wa<HVhawv,/,J'. wi .IWnww.�vw .,a'4f•+«wwarx.wwh,� y. M'w4wM+W+w.swv,�ry. *•M•.w,+wMW. '+e"•w.w/r>S.aM+ww. pv%N• ,a^„+^a^-iM)Y ..n..n.,....▪ ............. .wa♦ w�''.-....w">wwwwwvw.w•+<M'�e94r^vwwl.a inw.wrx•.•~•.<rvw.w•.w.w.:v�.rv+rs•• .wn'ww+,m+m++.aw} !...n.e..,,,, e re ........................................... rrrvv••n,w.. ..rwwVww.w�•�-'a�ny.� �xww �.��•IiWrwvwr ww»«rw.w.rwpy.;...y,wwwp�wn:wy,M✓ww ... w '/+s•:Wuwvwa,w r.w.wwa......... ... at�.aLa•Ye W�..c.r,�,«vnay..:v';;'. : .raww�VWitnow. �wa��•VN4.<wWwws�+..•!•vwn.w,w ^.W�w.» a.".�-,•w.�^�w•w YroM<v/xw.t.\vw W.r.Mna'Lra«aY �' w.wnY.sov+eMM•.MK<„ n wnw WE GUARANTEE OUR SERVICE WORK FOR 90 DAYS OH 4,000 MILES WHICHEVER COMES FIRST. IF OUR REPAIR OR HEPLACEMENT FAILS IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LL FIX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR IS INCLUDED AND THE TERMS FOR PART REPLACEMENT ARE THOSE OF THE SUPPLIER. x twimnu S'Onatwe IMPORTANT Thank: Iw gi+ino us Oro oppotomhy to :entice yow vehle10. The owners, management, a llf Hell 6 hollow hold lain a lot of pride In 610140 OW PA t0 your enmoiete satisfaction. We ue enrowboe0 by your comment; on rOf6O lIOTOII CUMPAtW'i'CU$TOI,1C11 VIEWPOINT' 51.1141/0 1. Wo hope you .wOI lobo the lune 10 COmpkta the :Snot, ormukl you reteNe one hon. rota. Vow 'Comlllal. Settalied' tpiponee I: really oopledHed by u1. 11 you cannot prye u: a postiro top,. Pam e0ntael vow molt/ .0.11:OI 60 .•/c may to11661 6615 60nCe1A. THANK YOUI P&A 01331 Fed. 7X ID 11 231477461 SUDLET AMOUNT MISC CHARGES 0.00 TOTAL CHARGES 0.00 DISCOUNT OWNER LOYALTY $ 0. 00 SALES TAX PLEASE PAY THIS AMOUNT Customer Copy t.ot Location: Customer Numhor:42984 DARRYL S WASHINGTON 405 IIALE AVE HARRISBURG, PA 17104-2130 I loiue: 717-557-5545 Bus: 717-425-6535 Email: hnssgrizzly@Omail.com Ihome Invoice No:87279 WARRANTY VOIDED INVOICE Page 1 of 1 HOFFMAN�yyy FORD 5200 JurtHstnwn Hood 1 lordt:hum, WA 1./ 112 717.65i-1800 Phone: 800 995-(ord Scc our wt:bsitH: www.hottmanford.coln CeII: 717-557.5545 -- - ---SERVICE ADVISOR: 985 SCOTT MCCANN 0 co (0 • *C01:0(i..... YEAR :..:::::':::y1KKFJMODEL:.. ., :•7". ...... VINLi:..w_ ,,...a ^ ;'t ICEIJSE:: 7:: MILEAGE:1N-4:0Ufo =' F:,74:6(3:4.::',.. SILVER 13 FORD ESCAPE 1 FMCU9GXODUD48044 3156 / T8044 :0E1:Y DA1 • . O OOP: 1NAFttt tXf' M R OId SEOxn ...w...,w.:11 -B,- -:f0:N0;i: TE a..» qA" rtt' y .......T_ w::.±::::1NV'D' wA•, MEN...:- 1 A tiE ~ :: 31MAY13 17:00 0'ISEP13 90.00 CC 04SEP13 Hal; QPkIE2`:� _.,. .......g$Ttl:•l DY:1: `..........:. OPTIONS: STK:3181 1 TRN:A 10:20 04SEP13 LINE OPCODM 'TECH TYPE HOURS LIST ..... STOMER.w,,rtp, -FIt `S' E��CU�. .� A..L'S��`PNA�`-•-•xIEH�IOI;'E-�EtMEgri-t7:4H:L•glTAT.E�^Wf-1•BAi-r-ITEStS;I?O::ZONG''t:.===%:, =='•:' G1.iARS . ENGINE TEMP AND SPEED DONT. SEEM TO BE A FACTQk 08 AUTOMATIC TRANSM:I. SS ION ,.k.k :�rx ,�::::: * r:k«w.:;r�:st•:*.tx-icarAt .*::*-•- NET TOTAL COMPANY PHONE T?UI IGY 'NI BER"�..w. POLICY '1'1i:RM 72 PAY t I • , tow Y .w�w........ T. �:..w:.v...•......:iwv <waR.w .. '..w.WWwWW 1.z:1:1tr l ;�;EK:A? 1' .., ir ,, irk; ;IA�iM=?:A13•w�......... w �.. ........... M Q- UI ;DUCTIBLE 100.00 Kt.LE .iGE:: "B I M` ......... .... BEGIN MILES COMPONENTS ,; �_.. SARI.;-1,BR: 0.00 PTS: 0.00 MSC: 0.00 LUB: CO_ST"�DR <...<>.>.sfizoDi;41. Ss:" _ ..w .. ..., _ .. .... �:�».-••� _._:',0= O���MS� = r.:.� SOA=•.%�it3� .,.� 0.`.' :0�,� . �.13:a:» �w�Q �)I3: �'Lr(3�'Ai,� ��..U=:'Oa.,�: * * * NO RO P[INCH TIMES ON FILE * * * 0.0 A 0 TOTALQ.O A("C:QUi4t SALE ' COST V "CON'1'I201;w . ACCOUNT SAID), COST CONTROL; .w..v...,..w..wwr..w....v.nw '++_.<•.r..vw.w:nwvr,.ww_nw+! vwxM.worew..w•a•�v.wvnw•ww+t�µ"".w�•.+w..,^.^N".^N'�4".ww.vw..w.M••.Yxw . .-.. 40..4.4 w..w...www<vw.+.a...wn.<nvn..tow..w.n<w<•�.+..ay.+.iwwnwen•v.,. v..ww..•.w.w.wv.......,w... w..w<•A.M.cecw^v^"...w^ M'N�aaur+ wv..p.......www•..<•. v.w.. ..v. +Y.'o....wn.r...vw.w.0 ...w- '!N..:.w.....w. wvw.cvfi.�••`vw.ww.ww+w.+w.s.MMM'er+.^^..^`w. v�/.aw.Y^r.^"^ ' .w�..-.. .wv...n.w.+V.��.w.:%.r.w+aw.w' ww<Wi,.n'.wwww...."°,^.y..w•....�w�<.w¢w �•:w .w�w'n '.......w........wn..v..v.wr.wMww...wwa<,+ ..... ... .w. ...o.w.w.,.+.._.. .•._..: n w,n.,,.....w.aw...w�<M.w..n..ww.+.wwwM• Mme•.`tow..�tw«M'.^'^^,v.._n,.!ot�.<r.�w,.w..w,vw..•..wov�<. m.. wwr WE GUATtANTEE OUR SI:HVICE WORK FOR 90 DAYS OR 4,000 MILES WHICHEVER COMES FIRST. IF OUR REPAIR OR RF.PLACEMENT FAILS IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LL FIX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR IS INCLUDED AND THE TERMS FOR PART HEPLACEMENT ARE THOSE OF THE SUPPLIER. x Totts et Synanne IMPORTANT Tltlnks rem pivinp us the owort nl / 4 seMce your vehicle. 1M 040616, nttmlpe nest, and stall a Ilnflman PotA take a lot of /We In dOtng OW leo 10 yaw compote sadslacdnn. We ere encouraged by vow comments on TORO MOTOR COMPANY'S CUSTOMER VIEWPOINT' SURVEY. We nope you will tote the time to complete the 64060. should you (ocelot tote Iron Tend. Your •Con.ptete St4bfed' (espouse Is Arcady appreetalOA by us. 11 you cannot ply* us a pOlUve Ieyly. teeeee contact your senlce aJvisw co we may conect Inc concern. TI IANK YOU! P&A 01331 Fed. TX IO It 231477451 .w�4 p C»TPJti1�t ' TOTALS �^ ' LABOR AMOUNT 0.00 PARTS AMOUNT $ 0.00 GAS. OIL, LUBE 0.00 SUBLET AMOUNT $ 0.00 MISC. CHARGES S 0.00 TOTAL CHARGES $ 0.00 DISCOUNT OWNER LOYALTY 0.00 SALES TAX PLEASE PAY THIS AMOUNT 0.00 IA/nrr.antic rnn , I.ot Location: - Customer Numbe:r:42984 DARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104-2130 Home: 717-557-5545 Bus: 717-425-6535 boss9rizzly@gmait.corn I home - Invoice No:89809 'INVOICE' DUPLICATE 1 Page 1 of 2 Cell: 717-557-5545 5200 Jonestown Road HtarrisburO, PA 171 12 to 717 657.1600 Phone: 800 -89b -lord co See our website: WWw.holrmnntord.com tO SERVICE ADVISOR:401 C4`:" it?i i )11::...w YFAr,. --~ 4viAK[IMODEL:w s . , r.,., -.IN": "^" `. 11CCNSE: ., 7' itN., tT...,,.. :MG- I LVER . 13 FORD ESCAPE 1FMCU9GXODUD48044 5935 15135 T8044 IiLtwt)ATl"! ark:.DATE• ,.....;::FXF~-<• :«r r; p ..,1_.>i. ,,._. ' ' 2 fE--- .–PA Ei ...,... *.. ...,................� 31 MAY13 WAIT 050CT13 90.00 OAS 050CT 13 .:13; ' 15. E "ArAtSY., OPTIONS: STK:31811 TRN:A 08:07 050CT13 09:08 050CT13 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL ANINUI:;yDI :1.3-01. 11.. V.1. 110ELWnINS•PEC' 99P.. MULTI.-10.INT VEHICLE INSPECTION '�N ^•'»"'rte ..w.i,WnN..' r..euw.wwa.,.r.rr...r..ew.'+Yw.,K�.w w•rIw•wnwv.+,....WwMa •.nW.rv.n,.....vW ./'1 �(}ww+.•���+'�•1'r.�r M J. nM.c .Y rr.w+.+r..wwn.wr+%+r,.VO ,w4f a O .nrwwnvwwvm.w. ���• �.irt•:•�'�-ti�� ^•'+�rM"/`�V'V�I mnwvAN.r .�-.....r. .r wv...-wr.w+'nww•.rww•.M'nn..yyy.+,•.wrrw•ww.w�.N+n...IM..,a, �:wwwwwrY�.�w�..v. rrh.rw{/. �0................ GBATT BATTERY CONPITXON IS G00D • GTIRE.TIRE TREAD AND_WEAR IS OK AT THIS MIME x(10 ., -.a. .,�..,. .. Gl3K BRAKE LININGS ARE OK AT THIS TIME • PARTS: 0.00 LABOR: 0.00 OTHXK : .:,�.,...�.,�ar,4:�.z�'�i:;rtsr� 0.00 TOTAL LINE 11 CUSTOMER REQUESTS FORDS WOUS»' .1thGE {Includes up re IX 7. ire & inspect 4 Tir`t WORIMWti.:49.1;:STON _441r44 (Includes up.-Gt'= ' .`��.. Rotate & In; s� ..s, Brakes, OttiCee I2'1��:.FA�: A: to 5 Quarts o = ,?l1. � '1 'ar-r•=2» r. Battery & Fluids) .00 WNW WwWWWW, ,Air Fi 1ti rs 4 :^^-, ,w.n�t, �: X04 (!pi 0':9;0 15.71 W2.5.f . p*50�BSP... NI:LI:r�NI} ,.........,....-....,..-.-.•~~:,...,,,,,.,.�».�.......«..,,.,•�,.. 3.99 3.99 19.95 ...,...-..,�..- FA.RTS i . �a13�..;O�e9d�.i?ERF�fJRt`�tt!�•..-ILTIiE'„:WOi2,K3;.w,„�SERi.'tI.I-'.�E �P.ACICAOI,''1:'»k.N,.,...�:.......�� ..�,w°...-r...�, x»„..:�.»�-„...... .w,.M...,....................r......._}.*.YF..*'w•* yr r ,r";J%1t• � �°''"'"4 t iY"Jr";&^',E"7E'' ''''"* '''•A'•'•*•'Y••w'tr• k'#'•w w * ,r r`w �kir`i4 ;1irar ;1r Tt”->r'ge""`"." . .. • •'' •. .• wM"• w w^" ro�!•.ww wvEl+.•wSNwvP.s.w.hw.www rn M .WNMww""...".•e.. '"'"vw °" r+. V*MCOMPANY"NAMEv:MA,rvwvrww.N'+V.�rw-Y.•t COIvIPANX W. POI cAt4 TERIK - El+'ll"sC'I`IVE"'DATF' • O WE GUARANTEE OUR SERVICE WORK FOR 90 DAYS OR 4,000 MILES WHICHEVER COMES FIRST. IF OUR REPAIR OR REPLACEMENT FAILS IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LL FIX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED ND LABOR IS INCLUDED AND THE TERMS FOR PART REPLACEMENT ARE THOSE OF THE SUPPLIER. x mow Sionahot IMPORTANT Monks for giving ua U+a opporWnhy to service yew vehlclo. Inc owners. management, and staff a Hoffman rota rake a lot or pride in doing our IOU 10 your CotA01ele oelUHeeiIor. 'We ane ancoura0ed by Your C40)uoanle 00 FORD MOTOn COMPANY'S'GUSTOMM+I VII:Wpo,Nr SURVEY. We hope you w.11 tabs the time to cornp:ele Una coney, should you moire ens Ire m Forel. Your •Complete SelI Iiie0' response Ip Gr0211y apprfcIMCtf by in. II you cannot plve us a poslivo reply, 00000 Comsat your svelte r0vhor se oro may toncei the concern. THANK YOU! P&A 01331 Fed. TX ID n 231477451 'T Ai„$.w.... LABOR AMOUNT PARTS AMOUNT GAS. OIL. LURE SUBLET AMOUNT MISC. CHARGES TOTAL CHARGES DISCOUNT OWNER LOYALLY SALES TAX PLEASE PAY THIS AMOUNT • ==============..,..1 Lot Location: Customer Numbar:42984 Itivoiro Nn:89809 DARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104.2130 Home: 717-557.5545 Hus: 717-425-5535 Email: bossgrizaly@gmoil.comjhome e INVOICE" DUPLICATE 1 Page 2 of 2 Cell: 717-557-5545 J 1 5200 Jonestown Road Harrisburg, PA 1.1 717-657-1600 Phone: 800.995 -ford See our wehxile: wlvw.hottmantord.rorn lIt 41 aew..6.r lett nrolt SERVICE ADVISOR: 401 GEORGE acre 2 CO .1:7.,11:11100;r:.) 'DOLOR.: .....:Mi4KELMOPEL.; .»».... ,» .... .::SVIN' ..:::,:f:04.1,SE .... ..,,.,..� �•w �,.MMi. LI A. w GC:IN.fiAI�Tw µ. f - ».. AG'. SILVER 13 FORD ESCAPE 1 FMCU9GXOOUD48044 5135 / 5135 '1'8044 OE[ t3 1k «::P.1i0t QAT MCNly .„t P ^ R: �.,_.. I?RO .. ., .... M.�co�...��-� �o�r�low�.,.. ��R��-.����1?kY�!�._. CN7. �..,..V-^;��:�!`�..;.._,..,,.;. ` ttTtl' A.8T...- " AY 31 AY13 WAIT 050CT13 90.00 OAS 050CT13 ...x 4^tll' [1tE0„ _ m»» 131"9t ....-,..7„, . 09:08 050CT13 OPTIONS: STK:31811 TRN:A 08:07 050CT13 LINE OPCODE TECH TY1?L' HOURS LIST N14'11 TOTAL, MILEAG,Ik LIMIT taw ' f3T4IN 411ES >:...w ::w. .,?4 ENO) MILES siw ' C:` MPON�;N;��»w:r; ...:.. vraw».ww rvw»w,K-.h�%mw,w,,.;vww.,.,.».'re�`!�+yr..:GvvrhWiaw.� ww.'.+!v^..'.fa..wwM ww»v.M..'n.nl.:^:.`�.. . . M/ . w�v.+•Ww ...n::v.M'..x..rv. 60000 >.................. .»......^...:.^ .... ., ....w� .»,>•....r..«.Y. 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Y'w»+.wii xvrs,.. taw....',, wa"»w.....w•'ft•.5w'..'.ry..w..a...•»w...w.'ww`!^'^µ.,v� ..,wr.wm• w... ».v»+w•tar+▪ Miv+.w....w•.wr..•...w.h•�w.ww."wr„"'.•,^'vhv.v..w•.+,,.hn..wnw�.wwn....vww....w.'.w..w..w.w».w.. ▪ µW,. :..w ...,,.....-:...w...w...ww•,w`.w•...w...'rww...Voe.: ...w. ».., w»....y..w...ri:.„.,,,,,.w,w.v.....k...vw:...:1 .tan.: • w..w w.•...4- v"w"....Mv.w.v.+....wv r.vww ..,v,,,.w:.w .Y'nr w»”`"` w - w...•; �� u4. ».'.iwr. �»�+,w:n'v»W^io..`v"+Wr.w'+w•».a v+»'[•..w.w..r»u.,�.,� 'W '^^".`' .w.ww•www.:..w.. tv. ..w' M."w",'•»:,..... w^""' ^..r>w „ �.»..... """"'K w�w:�..^':� wwM..:'.<.•^wrw'......° �":.`.'..w '•»taw„+"^""...»w"n«:.,..."'>'.^'..y^`.�+«:•..••r::.I..:.: w ,,."..`. µms'.. .«... «r»....r... WE GUARANTEE OUR SERVICE WORK FOR 90 DAYS OR 4,000 MILES WHICHEVER COMES FIRST. IF 01)11 REPAIR OR REPLACEMENT FAILS IN NORMAI. SERVICE. WITHIN THAT PERIOD, WE'LL FIX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR IS INCLUDED AND THE TERMS FOR PART REPLACEMENT ARE THOSE OF THE SUPPLIER. x Cu;lama Sbottre .... v»++?.•.w'.«+..w.wa,..w.w,.'wav'»""',., «+^.."^,vww».....v'.` :""ro`'un.+a4 w �oy.,.w ..ni..w`.....M.».v.••w.�' w N � '.+�wr».w"'\'+w.,..�.,,...•..'. IMPORTANT Thorns to. piebto ue the cpponuelly Ie serrIce your Mitch. The ov/Aer6, management, and e1e11 6 tlolhnan Ford Otto p tot ref pride in done our Ibb to Your comorete e6U6te.lton. Wo aro mourned by your commenu on FORD MOTOR COMPANY'S -CUSTOMER VIEWPOINT SURVEY. We hope you %rip tate N6 lime to complete dre Murrey, Ovoid you receive are Irom Pore. Your -Complete $eilebcd• response li preeUY 0pprttlaled by us. If you cannel Wye u6 0 po61666 reply, piano eonleC* lour eeMe6 edrleer so we mar C lfeCt VIC Concern. THANK YOU! P&A 013:11 Fed. TX 10 # 231477451 LABOR AMOUNT PARTS AMOUNT GAS, 011., LUBE $ 15.71 24.24 $ 0.00 SUBLET AMOUNT $ 0.00 MISC. CHARGES $ 0.00 TOTAL CI IARCES DISCOUNT OWNMI LOYALTY 42.34 SALES TAX PLEASE PAY THIS AMOUNT Customer Copy LOT Location: Customer Number:42984 DARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104.2130 Home: 717-557-5645 Bus: '117-425-6535 Invoice Nu:1 00917 *INVOICE' Page 1 of 3 Con: 717-557-5545 Email: bossgrir.zly@Bmait.comIhome SERVICE A5VISOR:401 GEORGE BETZ `.;4:w IAKONIOOE;" ... .......i..}..w.v..": - VIRE « M, w; I )CR L4 w . Ii:FA-;E11N7:p1•13:" tt .•v. 1 VL, L V 5200 .ItlnCSIOwn Road I I�rtlsbum, PA 1%112 �j 717.657.1600 Phone: 800-995.(0n1 C.) Sup our website; www.hoffinentnrd.c;cun (i >w deahvto SILVER Acle was FORD ESCAPE FMCU9GXODUD48044 10818 1 10820 '"aM" "lt 31MAY13 H`:owo 15:52 25MAR14 14:11.04APR14 LINE OPCO1}1? TECH TYPE HOURS A MU J r=PQZN1c.:.j%r fTG E NSPE?ia ] bpi: c OPTIONS: SOLD -S I'K:31811 TRN:A •IYM\1' v.. - T1626 04APR14 ST NET TOTAL CaiA'i'T BATTER. CONDITION; IS GOOD, GTIRE 'TIRE TREAT) AND WEAR IS OE A"1' THIS TIMI PARTS: 0.00 LABOR: S13$µ Pt-1a'Ct2i�fiMiiT3""l CAUSE: OK • 'Mw.MCKKlaw.u......r...�•^�.�.v..w}.wfY.wywewu»».. K.t�(N+M4'.y.+.lnew....w.•.-..w-nn 0 d0 OTHER: 0.00 TOTAL LINE A: ,S�'�413)N,-.:-:�::—mow,.._ ........w... ��.. � >-,w...7„.� ******+r+kik*****v5-+kilt****'**********Yr********'k*********V* 251 • 5.10 1 Dt7521' 67 5 0 *B N • tCXTOR :.r, ...2C* 31',11 CLFANf!�R4s CLAIM TYPE: 00'.1 -6313 (N/C) (N/C) (N/C) ow 5138 PERFORM ENGINE SHIELDIN . .. .: ..: ...,, ii: +.l;5-►' � .. ... '1'Z I NE' •• ,. Q ?;R r OOLANT SYSTEM , DIPSTICK,ANJ) CONTROL < .IAM -.w, .....M M•.•.-.""vw.�w.iv.w:.�....... .M.. w.\....W.,.�.-* ww.yy.,ryinr.ww• *' h,..5 -..,:---.--ie*-. r E * „ ' ST7iTFc SNE-. 'f t:kE IC l 7 E i'1:}� "1'E`wnQv GICs: ;VY1 riat4tEt4.0 wa..:v0�'+.>-+w Iw..^^a.a<w..vp ^w+.n..n. )X.r+rMv ..e. :Mi.Mwa.yaM.xw.•.ewi.••w�--.w.�„'�,�,.�:"•'•.++w...w..nwv.. .ww:`. .w}....^>-we•w.Ww.n ...-."r': �•e+•ww...Miw•wu+v. .w'^`�".M+.wwvww..n.�:.�!�!•; •••W� «x ""R� M�w.v.v-r..m C'11USE : b� _ .. Ali 4LC'T,IIMIG • /AACCSE;`E}RPE 3rEP,,141•; `1,, 12"�Erlti.'-c'• • .... 00'1`x•3.8 251 WF:i ` ii . 00" ww w»•..., • • W�.w..ww.vwnwr ;,-w+. "Mx+..vvN+U•wµrw�wyyw 'N•• Mw.".n.[.}:w.w..••.w,.w xw^.M:.4.onr+w......»......w�•M....vw.ww.vv.w Mh WE GUARANTEE OIJR SERVICE WORK FOR 12 MONTHS OR 12,000 MILES WHICIIEVER COMES FIRST. W OUR REPAIR OR REPLACEMENT FAILS IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LL FIX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR IS INCLUDED AND THE TERMS FOR PART REPI.ACEMENT ARE THOSE- OF THE SUPPLIER. C¢terrier a1L»r IMPORTANT Tlranke 101 0440 to (he opportunity to eeMcn your vehicle. the owners, mmapemin6►nd staff a Hoffman For(' take a lot of 91101 N deleg nut lab to your complete satisfaction. We are Meoyr►ged by your cornrnen% on FORD MOTOR COMPANY'S 'CUSTOMER VIEWPOINT' SURVEY. We hope you will tots tno time Io cann.4010 the anrv07. &Aoutd you receive off Ilam Pert Your "Complete Sal4fled' response 1s Greatly appreciated UY us. It rot cannot plea tot o 9011ave rcp& plan► eo11te0I Yaw make ►dvtsar so we may 001(11 Inc Concern. THANK YOUI P&A 01331 Fed. 1'X ID A 231477451 �`�S:CFllfxi#7 LABOR AMOUNT PANTS AMOUNT GAS, 011., LUBE SUBLET AMOUNT MISC. CHARGES TOTAL CHARGES DISCOUNT OWNER LOYALTY SALES TAX PLEASE PAY THIS AMOUNT Lot LBcztion: Customer Numbl:r:42984 DARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104-2130 Homo: 717-557.5545 Bus: 717-425.6535 EmaII: bossgrizzly@grt ail.coni l hz rune- -_ 1:GE0[I:.� c. d�EAfi' .»... ;:MA1(FYMt�GChw SILVER 3 FORD ESCAPE 31 MAY13 Invoice No:100977 'INVOICE' Page 2 of 3 Cell: 717.557-5545 5200 Jonnsluwn Road H:urlsburg, PA 17112 717-657.1 600 Phone: 800 -995 -ford SeR nur website: r,ww,hoffmerilurd.com atla tomb SERVICE ADVISOR:401-GEORGE BE Z e_'1! 1; g� .~Tii.eari C) • 0 0 to _v 1FMCU9GXODUD48044 12:00 05APR14 n pt t7 w.:::Z. OPTIONS: SOLO-STK:31811 TRN:A 15:52 25MAR14 14:11 04APR 14 LINK. OPCODN TECH TYPE HOURS l ix'x=`Ct3U"`'1'� .TXTES� u'NG'KEEI': .. ":1:�:1o�ti�vAAss$ ��,�•zb�Gw 251 WF1. 0.30 90.00 LIST 10818/10820 T1626 CC NET 04APR14 DRO RT? WC CAd • .4iAILJ:, fi.0Ure::1-T ei c— HD YY1= —- _ CL21IM TYPE 001636 -- 38 PERFORM 13-10-6 6 F'OR APIM UPDATS M:..w.� ,w,.;;�,:. �.•��.�.:.��t:�:'h:'�;�rx�*:tir:.;k:.�r�'.•*��'`�':ye,�c.�t*..,'�,�'��c�'.���iy E * * RELATED DAMAGE FOR 13S12 17 CAMPAIGNS fRL5 • FC: FART# : COUNT : ,{ L. RUTH MS sin TOTAL wwpxk<.�,.^.✓.p^..w.w.,�i.MwY.1,Wkv�WWwr�: . "�il,�.� ssa Y"•;X.`iG�. .�C,'IM'�7r.i1,`L``.�"wiC:',•i kB'!u'...5°,.""".'r,.-.—�r,.%a.'"`��i`"^'^"««..,..,w.„,,.,."�"^ ••i1w.:�:�.r. „� ,.• .....:�"w"w.a,', ..-`w~.,•µ. ,. w,":,,�'...`!;�:."'"K . ^,„�"«•^ �..+w'.`.`«2.'.w.•-».-,.r'.,.w, "» T�7Ht�(t. ��,.2^'”"'w,""..`.'"^^w""-""���w:�""�,�. +,,,"••1"y" t"L13CTS : 0.65- . 0 V LAB6H : N t ~, -' - - .• �^mr �1iIr1?I!?'Mkr'"'F�C;}F7 PROGRAM ER : :FP 74 hw.w.�. Ww.«_•M.,•.+M4 »+.wwo:,w,�-?..w,�µ«.�...:: TAL LINE E: w «"`~`w•. ....,w: :-:.-"...- y,'H�:*•*at:*:'kyr, rtl:Jr�xiG'�f; wilt.�ir x: .*..J�" .*.. *dl':fir,*• :*%:* .S.VAMVca5G,*..mow;.**:xn' W -%;,r;: »w..". F*" . CUSTO1UI1 R. REt tiIrSTS >+ SKD S 10RK —is CKRGEw`(Tn611-de -r—QM-rt o tnspec " 4'T1res; Tieck Aii='F. Ieers, Brakes, Tat tery"C 'T5,u1 0.00 ���.V�c�c3-i�Q�iz'�'•�..�,,03�::,~~'_'`�3�w»~».�"".�«w�...,,..� .«.� .�.• Wilt:5""CTJS'�i`O'NJER" R�1)U'E�'1'S+"FORIi`r�,,'"�WORKS"`�PACKA aE""'- — (;Issi:1440AsK-.;tl„P c>�:. :_4ua GS::::,o. -.-..www" ..:.� .. �" w ?reiniLim' Syn"tiet z C B'eiirl" 01" Zelkea 'it:Te7r6i""""f+�`'u3.d' -1E1— Cl1 ge t ion" • 1I• ........ ww.:a, �.,»xw"»,..".,w..,,,�...�.,..:�..�•-."..., w,.....w................� -�:'S :.71.x....... wv Vat WE GUARANTEE OUR SERVICE WORK FOR 12 MONSHS OR 12,000 MILES WHICI IEVER COMES FIRST. IF OUR REPAIR OR REPLACEMENT FAILS IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LL FIX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR IS INCLUDED ANI) TIIE TERMS FOR PART REPLACEMENT ARF. THOSE OF' THE SUPPLIER. x C..:wrar v IMPORTANT 1hank6 tor.plrinp u0 the opportunity 10 6Crvlcc your rOrdde. Tlo owners, manapenont, and sraH a tlottrnOA Ford Wilt a 1010 pride in d0140 OW lob to your oomplol0 calist,CtiGA. Yin are encoureped by your colnonr.0 On PORN MOTOR COMPANY'S 'CUSTOMER VIbWPoINr' SURYCY. We hoot you vdll take tiro OM 10 complete UM MINCY. shouU you 16Celre ono hem Fold. Your "Complete Satisfied' rasponse h woody 6pproelated t, ue. 11 you eam.01 biro of a poslire reply. please cor0.661 your omits adrlsur eo vitt may eoneet Na roncem. THANK YOU! V&A 01331 Fcd. TX ID 0 2314%7151, LABOR AMOUNT PARTS AMOUNT GAS, OIL, LUBE SUBLET AMOUNT MISC. CHARGES TOTAL CHARGES DISCOUNT OWNER LOYALTY SALES TAX PLEASE PAY THIS AMOUNT ..v.. I• LV t , Lot Location: Customer Number:42984 I)ARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104.2130 Home; 717-557-5545 Bus: 717.425-6535 Email: bossyri2zly@ymail.com) hornn ::Ctriiitt= =-. YcgR- SILVER ::fiEl @%►�f 13 FORD ESCAPE Invoice No: 1 00977 *INVOICE' Page 3 of 3 Cell: 717-557-5545 15:52 25MAR14 lfw 5200 Jonestown Road Harrisburg, PA 171120 717.657.1600 Phone: ROO.9954ord p Sen our wnbsItc: tvww,hothrianford.com (D kea+.d Aovrrpr-• }�j1j!CIL�ty4 Mb M.pQ SERVICE ADVISOR:401 GEORGE BET C1,1 NS kiCiL 1 F_MCU9GXODUD48044 �� x 7.�,.�ew��•i�-n.v �n.wY V'."vw�w. 12:00 05APR 14 •z"" --;F= OPTIONS: SOLD-STK:31811 TRN:A 14:11 04APR14 INE OPCODE TP CH URS 0818 / 0820 e]div 90.00 T1626 04APR14 NET TOTAL .... .,. } "�'�....,... "��. maw..... •^••�.4'�w"�7.`.':. ww'•0"'"'�i<w'1�,`a`� w•.v.:, l9.:>w XQ*5W2,0*ESP SYN BLEND 3 99. 3 9 •F�.SL .=C►T=l C71. —NGE::<-TiEMI DER: I?. .a,;.. .;s;;:,.,. '."-•• :. ""` ,.,w,...:.. �; .;." � w:..^..'^`"T.'•: y,":.'y':^` '^"' ^^'« ,..`..`.'.". ^ "^'aw•'+:�i, f QU] PPED 0.00 PARTS : . I 1 .1I'UE TOTAL LINE F: 2 4 2.1• LABOR 5 7 01 •,� t r .. r� • .. """''=., .^R..""w."`"• nn.«..�.,^,v.�`."""`�"-`•w '*... "" ....,,, .,.w, �lt(1IliT�• T:k�E'Vt!��CI?--w...�i3�12.VTL�"�'�ACy :1�.,,, ,�.:� .w..,....„�•�. ,.,;: -..: �:.�w�..,�,.-�•:: *+6***************#'9r*Yr�t***•l+�t:ittt***.*+k##****#ic�6#***i.ic*•kik "" ",�,,.y, :ww ^�!+*"^.h.."' '^.,,,,...ew.`.",�'^».v;"i: ^`•�'^'�`" ^•�,"„'`^"'wi.w".':""�,...-..`"'^•».....�..,,,.'▪ ,.• ^•.v"r:•"'ww..v`""'w:`r�."'�"w. w:«""�'+•«.w., ?^•w +.w�'�c'"`.'...!�+-..... .�..�,........ �.""ww...`:".: w.w.....'^':: +v,w. ...... ,ww..e.,.,^�.f+ww ;,,,.,,,....:.�...�e,.. COMPANY NAME FORD Il: SP :C,Qi!il;;#'rlV3t w'Y��Iti?+?LES_�.v.>w"�'»`«,„^;�u,`•y...;..«.M`":::»:^w..w.w..�,.sw..,,"`«� .POLICY NUMBER .1:4 . .: .w.,. ... ...;1`'��....ywi�.....,y..�'•"a••=">:.,ws«...,, "o -,„;e....... mow...: EFFIsCTIV): DATE MILEAGE I.lIMiT ENI! MILES ;GG1I4•P,Q fit; . 39.95 .. .r. '�V.wn..n+'Mq.n. w•N r•.N.w.i`.w..._'.'�"�'w.v. '+�e;..l•.'w• �.r~�'r'w:y �"'••"•wwa .iyY�! µ•'.•..Vi?!» •¢.ne M�aw..>.�vlw+nt"*w� MM M....„,�:,�•.,:;;;,,,,Ma,,,.w «w..r M^iw.w"^w..i,..,y',.„,�:-,...^+,«..�N ......c,w.,.�'; :'";� ,.,v, '^ar”` 4..,o' w>^`.s:.,.`•"uw.,V;us.r..v"„'w.'ry^y.;w+n,• *****.****••••,;*"....."'"' w,.w.....`%:'w.+...e:iw +i++, .,; •w' r •....:"".'• w..,. �„Hw:,•w:,;,;Ayr,.,: ,„, ww:;n;•.+..«..w..«,.:.""^”n+.ww«»,,.• .o.w...w..a.+..a..vp.,.... ,v""^"'w.;;K.,.^w^w.,v,%»»... WE GUARANTEE OUR SERVICE WORK FOR 12 MONTHS OR 12,000 MILES WHICHEVER COMES FIIIST. IF OUR REPAIR 0R REPLACEMENT FAILS IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LI. FIX IT FREE' OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR IS INCLUDED AND THE TERMS FOR PART REPLACF.MENT AHE THOSE OF THE SUPPLIER. X r..stpmr str",t„ re IMPORTANT Inants for Alrinp ug the opporwnlry to se'Yin* your YAMclo. T11s owners, manaptwnenl, gad stall 1 Hollmen Ford teke 1 let oI pride In dokrs our job to your coml.'', *atisfacttof. We are eneoureged by your comments on r'ONO IAOTOB COMPANY'S 'CUSTOMER virwro1NT• SUOVF.Y. W6llopc You yen take 1110 Uma to ColnpIIIC rho survey. ehotld you receive ono from ford. your 'Compote SNlsger response is greatly ,oyre,I,tcd by ue. 11 You e*nnot pine us a po:Grs 16p1y, pbIse onion your %civic* ,e+isor w we may ebrr6et the cm106111. THANK YOU! P&A 01331 Fcd. TX ID n 231477461 rriclnmAf COnV - Enit LABOR AMOUNT PARTS AMOUNT 5.71- 24.24 GAS, OIL. LU 0.00 SU LET AMOUNT 0.00 MSC. CHARGE 0.00 TOTAL CHA DISCOUNT OWNFM LOYALTY SALES TA S 39.95 y� 0^G.00n7— PLEASE PAY THIS AMOUNT •• v • • v V. • Repair Order Detail - internal Copy RO Number: 103211 RO Status: READY TO POST Customer: WASHINGTON,DARRYL S Click to View Cust Copy Phone(s): Contact: (717)557-5545 Main: (717)557-5545 Cell: (717)557-5545 Vehicle: 1FMCU9GXODUD48044 2013 LSCA SILVER Mileage: 10,821 Payment type: CC Waiter: No Service advisor: 401 Promised time: 05:00 PM Estimate: 0.00 Tag number: T48044 Promised date: 04/24/2014 Customer Comments: Yes A CUST STATES NOTICING AN ODOR WHEN RUNNING HEAT OR VENTS SINCE RECALL 17 ISP CAMPAIGNS / RECALLS 0.40 Tech(s): 251 Pts: 0.00 Lbr: 9.80 Other: 0.00 Total Line A: Story: 10821 PUT IN AIR ON LIFT, REMOVE LOWER SHIELD UNDER DRIVE TRAN INSPECT FOR LEAKS FOUND NONE PRESENT (NPF) - 9.80 9.80 B CUST STATES TRANSMISSION HAS ERRATIC SHIFTS AT TIMES 08 WF1 AUTOMATIC 0.30 7.35 TRANSMISSION Tech(s): 251 Pts: 0.00 Lbr: ‘ 7.35 Other: 0.00 Total Line B: 7.35 Story: 10821 CHECK FOR ANY DTC NONE FOUND ROAD TEST WHILE MONITOR MISC TRANS PIDS ALL OK AT THIS TIME Customer Pay Labor 0.00 Pads 0.00 Lube 0.00 Sublet 0.00 Miscellaneous/Shop Charge 0,00 Deductible 0.00 Total Charges 0.00 Less Insurance/Adjustment 0.00 Sales Tax 0.00 Total 0.00 - v AA iint•mi Ad.44.3:4 PM Lot Location: Custorner Number:42984 :9ARRY1. S WASHINGTON 105 HALE AVE HARRISBURG, PA 17104-2130 Home: 717.557.5545 Bus: 717.425-6535 Invoice No:103211 INVOICE • Page 1 of 1 Cell: 717-557-5545 ”V• I V L I LV 5200 Jnnosiown Rom, Iferrisbury, PA 17112 h ' 717-657.1600 Phone: 800 -995 -ford w Sen Our tvobsite: www.hofmHf(urtl.COm rs4 J (3, .0.•L1"I ',convey ►:mail: bossgrizzly@Rmail.cont lhome - SERVICE ADVISOR:401 GEORGE BETZ d „ ..: --ry :Y... ti AK'L�tt� EE;,.-. ... +...... . .........„. �. u►N� ' `Il'.t:• 13 FORD ESCAPEzzinER 31MAY13 _ O ROW 11605 / 1_1607 748044 „='l X' YilENT VTM:Il!ASE °.,,E: 7:00 24APR14 90.00 CC 25APR14 OPTIONS: SOLD-STK:31811 TRN:A 12:26 24APR14 7:00 25APR14 LINE OPCODE TECHTYPIi1 ' HOURS LIST A: Gt.1S.t874t L'S' NOT3:C'Itr it ".Of1(iR -WREN RC:IdR14.6gifik `Cl12" VE'N'r:V7f i23 Et -R. 3; 7 CAMP?AIGNS ., j•.. RECALLS •w_... ••-..Y .>.w )may.._ v..T•' �i�elhlx +�v xmv. PARTS: 0.00 L_At,3OR: 0 00 OTH)R•: i? E3 P.la ""w�% 50157 T74a ZO'Ni('3�S7 r<; Eli IN.ppEcT ,.FOR LEAKS F+0UND N0NE PRES. ywENT(RE)aw.w�b-:t ^„!",."�'c."-'•"'^'' ktQn�•\�.w.w•is�.^. M"��4���:.vi+w4�✓hvw.����MWFw.���,•:1M�aww-�.�".ww...w+�.... B CUST STATES TRANSMISSION HAS ERRATIC SHIFTS AT TIM( 0•_0 0 TOTAT., LINE A: 7,161454 NET TOTAI d 00 • • ������: �?i�;..w�..:�••µ».w•..w�._."..» ".. �..w,..,,,..•.w. �.�•�_:,,,,�� :.w»,.�:... �!.••••,ww, M• 08 AUTOMATIC TRANSMISSION PARTS: .00 LABOR:_ f3 . k IsCl_i3 11 c, 3T~c . 1 " Q_. PQ „1011 TER :......... 0:00 TRANS PIIS, ALL OK AT COh3)sAit NNti r. - .. COMPANY YIIONE- �si�VLr.-Sry� POLICY DIZi)UttleE Platt4G.,Eil' AO' B :c'eMIi; , C01�I''ONEI ' r TOTAL LINT; B : 0.00 ::xw•w •rnN •w ,' '�'!�'+•rsaYl"'+ ^iLr��%C •�..:�••" . r'^�:« w,'„•-^+•ww.�.+wwwww.+ "ww•'wm: n `."^r«'.+w�.w�,,,r,a,,. w.,.�.•...•+-�.,+.• w.w+......'..s. n.+'^..•waw..... ,.yVAN', .. •tT a..p'`•.k�:•+'a,w..v�rr.Z(.w^wrw.w+.s..„"w.�.v.,o.r,^.w .,".•.awti rMr.+,;..„v AHOyw >'r'41w�yMV.< w.. V..--•YVMw. > iw•wMMw•n.+ f.MM•wy„ww•^^,wM«wM'• '�MKrw.W w.•._- 'rnr»fwM�.•rwv: �:•'�M,!w•!M�.w„.w.. +•+•-w... ". A'1•,,, ...wl�Yr..`M�I••/M.wVW tWtt j�.r 00.00 w„lNM' xp ••••••,..<•••..••••,•.••••,.. •••••,..<•'1••,•.• 35 ".•wr..M1www^www N N•".^ • > ,,.Yr^.'*•'•W wrnwwv`-....� . »�",: w ., w.._:�„.._ «wM w .... w.. w M« r w w w. • . w a•:.... - �, ::.wt�w w. �.>Mw.. ; -M w.•..�"w:�.�--vim ~r:.. ..mow» «;,y.�,.w�.>"'"^^'�,,-�- ��y 1 17. Ford pats .: r.trl .-1t a ]s iCslkrw d w xan . E t24:Orra r» mairit;nanc parts l'npa.`ertri` Vii"ei" dorm... mow.-. ww....::... w.,.._._.i�• �.�1 W::u:�3��e.;..y�;�n:.•;M?�a•�Tl��c�+�.�`sw�{�1S??�:.�-�' • • WE GUARANTEE OUR SERVICF. WORK FOR 2 YEAR UNLIMITED MILEAGE LIMITED .WARRANTY. MAINTENANCE AND/OR WEAR ITEMS AND PARTS WITH SPECIFIC WARRANTIES EXCLUDED. IF OUR REPAIR . OR REPLACEMENT TAILS IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LL FIX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR IS INCLUDED AND TIME TERMS FOR - PART REPLACEMENT ARE THOSE OF THE SUPPLIER. x •LVf1a:•.. �:M1i,�ta •.• IMPORTANT TTFnk* tor gbi.p us the opporore'ny to Mike your vehicle. Tho oyMere, manegcmenl• end etch Horfmon Font Sake a lot of pride b doiru our lob to your complete seM#acdon. ' We Fre encouraIW by your comments on FORO MOTOR COIAPAHY•S 'CUSTOMER VIEWPOINT' SURVEY. We hops you wlll take Iho dine to complete the survey. should you rooeho one hem Fold. Your 'Complete 6ml:Red' reaponis is Arcady appaUeted by us. If you eonnut oleo 1.11 F PeiIIVC ROY. WOOS* eentae1 your . eenloa Fdvkoe so wo May correct the centore. THANK YOUI P&A 01331 Fed. IX IDA 23147746 t►...s........ , vine, *maul • 0R AMOUNT $ PA TS AMOUNT 0,00 AS, OIL. LUB 0.00 UNLET AMOUNT 0,00 MISC. CHARGE'S PLEASE PAY THIS AMOUNT Lot Location: Customer Number:42984 vett. • tat, a. i. a..a 4i a. •S•• a4•.V DAHRYL S WA SHING TON 405 HALE AVE HARRISBURG, PA 17104-2130 Home: 717-557-5545 Bus: 717-425-6535 1:mell: bossgrizzly@Rmail.(:om I homo Invoice No:107672 `INVOICE` Page 1 of 2 CoII: 717-557-5545 L 5200 Jonestown Rood Harrisburg, PA 17112 Q 71.7-857.1600 Phone: 800.995 ford See our webshc: www•hnflm.mford.corn f /crow.d ♦aarroer E ADV ISOR: 401 GEORGE BETZ ed, I. -I Counoc Adlttnopr ::::k:L tori YE/)Fi , _ ..ftrt?.sKrr714i, .. .t,• • .a", " w_4611 1''..74.."----7;.:CtGCN$ 4`-'7-7341t":6741.-....-1'. 11:1 ::a .rAr° „.. SILVER 13 FORD ESCAPE 1 FMCU9GXODUD48044 108 / 13909 T027 t[LA ATE •.� •P1; '' ' - YL-': irlAfi" i':— :EiilgiNti5F.I?'`'' - P 8i4''.f .. tE39WL=:.".tIMSI:. v i - . 31MAY13 WAIT 27JUN14 Mi.'s,.. 90.00 .$,jilt: CC 27JUN14 ti 07.:OP..EE -"'"•-•—• = i33I i0.f)Y »" ., OPTIONS: SOLD-STK:31811 TRN:A 08:5/ 27JUN14 12:32 27JUN14 I,INE OPCOOE TACII TYPE HOURS i•I+1arget.I. LIST. 99F p+IWJTI-POINT V}✓IiICLE,_IN$YECTiON .t . GBATT BAll'ERY CONDII':LON IS G00D GBK I1RR.KE I INGS ARE OK AT ThIS TIME GTIRE TIRE TREAD AND WEAR IS OK AT THIS TIME PARTS: NET 'PTA 0 0 0 LABOR : 0.0 0 OTIIER : 0 00 TOTAL LINE A: �.EGTZ:.:.....,".....'..,...»,:�.w._.�...�;-.»....:...•� .........................,.....* ***...** * * ****.* ** * * *e" *nu*,**..N*1e****!w..:?**.*. #..7.r..•.*...*...�*o*Aou** g:PE44) 4:R£E" ,.».I.ffiM ALIGN-C.IIK PERFORM >FZZE;:Ni9FsN• H'EL�K e.!' PA STATE SAFETY INSPE� 838 Cis1 0� 6 13'011 PERFORMED PA SAFETYINSPECTION ti. tS %4.NI114EIBE E B: 0.00 0.00 ,., .•1;•011.7m....„ ww•"". 19.95 19 95 KES LF 10RP10 LRS RR I. D.P1.i-::stEur LaMZt:SZO] zze-1 !SP.EezEo - EMISS- T'A""•STICTE EI4)11:5".SIdn. INSPE'i [' at PART,C' 0.0V1--1471BOR:39�9� O'PTinit: :"0U TOILA1, EINE D: 39. ^y'w?ww. 'rhe.r.�nriv .' ..n:w.aw,: ..++._._:.�:.::.:. S -33 3{)$<.�^F?Ei�;FORMS) .,' FM 3 xQN,x::�• REQ.1.0N.; t:Q.Z'.l .�K L.» iE I :BER:- 3++i4. : -• wrGa�M h... _,.:,,...........,.... .-....,«##���w•ir"�•u"'�`�"it"tr"tr�v~wvr�w",Ir"�C�'�•'YE"Ir i�"xvl�w»x�'�IE'9t �•ir';r�r,� "'"'M`�....•,.......».:a.. ..... ,...,....::� '.;,«. .. w_ 1!1.9:!ECt-F0RD= 4Sfl4 14`eg$11:'ISE OC) '-RSTRX!".1:Nr7dr51V Rou -MBUMr"----"'— — P ;AtOR`:" ' . :'0 »}0"0""" )TEI' WE GUARANTEE OUR SERVICE WORK FOR 2 YEAR UNLIMITED MILEAGE LIMITED WARRANTY. MAINTENANCE AND/OR WEAR ITEMS AND PARTS WITH SPECIFIC WARRANTIES EXCLUDED. IF OUR REPAIR OR. REPI.ACEMENT FAILS IN NORMAI. SERVICE WITHIN THAT PERIOD, WE'LL f•IX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS ARE INSTAI.LED NO LABOR IS INCLUDED AND THE TERMS FOR PART REPLACEMENT ARE TI-IOSE OF THE SUPPLIER. X 'Tt7Tti IMPORTANT Trona for gtylno us the opportunity to seNICa your vehido. Tut owners, nauepornep4 end Malta 1lollmon Ford take a lot of Olt N doing mu fab so rum cmap'ers FNlatartion. We ere encouraged by your comments on FORD MOTOR COMPANY'S 'C'syw.* it vietwo1HT' sw ws Y. Wo hop, you Mu taec the limo to complete the s.rney, should sou ,0Celvo one ham raid. Voir$ 'Complete Setisrred' ret.pOn c It greatly optnectiled by os. 11 you canon' gave us a poilve reylr• plepFC contact row aeric, DIJON), so we mar coned d.e CaMCern. THANK YOU! P&A 01:13.1 Fed. TX ID P 231477451 Customer Copy LABOR AMOUNT PARTS AMOUNT GAS, OIL, LUBE SUBLET AMOUNT MISC. CHARDt S TOTALVNANGES DISCOUNT OWNFtt LOYALTY $:ALES TAX PLEASE PAY THIS AMOUNT .....,.............*.....d.,.. -- • Customer Number:42984 DARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104.2130 Home: 717-557-5545 Bus: 717-425-6535 Email: bossyrir,ly a rrntail cam, home Invoice No: 1 07672 'INVOICE' Page 2 of 2 Cell: 717-557.5545 SILVER 13 31MAY13 08:57 27JUN14 FORD ESCAPE SNMj 12:32 27JUN14 1.; IN) : OPCODE TECH TY1')r: HOURS BATE S----ibNi:�t+IODT);tifft24""'" ma•• v. r V L 5200 Jonestown Road Harrisburg, PA 17112 A 717-557-1600 Phone:800-995-ford See 0111 website: www.hottmenfnnl.coin SERVICE A©VISOR:401 GEOEOsRGE BETZ ► .� MIL IaG.L JkZ_gljT 1FMCU9GXODUD48044 WAIT 27JUN14 13908 / 13909 OPTIONS: SOLD-STK:31811 TRN:A dIST CAUSE : OK T027 NSt�Zit1*; .. 7JUN 14 TOT *i.****************i*ick:***it*e******kir***.**********91-x* CLAIM TYPE : I?ctt I;iseor) 002523• :a rvamoi ...1 3908•. Y.+rPaHER.�wFO.;..R7G^M--«".^^-....•--aBYs.Y[a:W; kE.!iS1;:,,D*r+TNj�".S WITH FEELgR GAUGE COMPANY NAME CQMPANY BEICW.:"" POLICY NUMBER EFFRCTI VE DATE- • 31 MAY 2013 MIL' A rT.,IMIT w. 21`115-MT.I;ES�"... , , .r . »� .�.:, .• nli O ° "1101 i1TC t t t rreaye"a1 i ` .. cfrattcy-...-Ereu :cin•.:.. ..+tC�i'tsc�t1c.�??xissad.►Gs-�vr t owiT"fi 'gt pair itt:y :� if%crm pa C1 »n.�.�wr.^ww.w�w,vvw�prw�rwwwwwi+.Kw.. s~d - WE GUARANTEE OUR SERVICE WORK FOR 2 YEAR UNLIMITED MILEAGE LIMITED WARRANTY. MAINTENANCE AND/OR WEAR ITEMS AND PARTS WITH SPECIFIC WARRANTIES EXCLUDED. IF OUR REPAIR OR REPLACEMENT FAILS IN NORMAL SERVICE Win IIN THAT PERIOD, WE'LL FIX IT FREE OF CHAH(;k., PARTS AND LABOR. IF USED PARTS ARE INSTALLED NO LABOR' IS INCLUDED Mb THE TERMS FOR PART REPLACEMENT ARE 1 HOSE OF THE SUPPLIER. x Cane....4 S..4 44- IMPORTA T Thank: lo, 9nir2 pi The epryurunhv to swims vehIGIC. the evm.•.ra. management. end Moll a Roffman Ford take a tot of eride In doMO Md lob to yntu comolew eetiate:tion. We we enco10e9e0 by your comments an roItD MoroR COMPANY'S 'CUSTOMER VIEWPOINT' SURVEY. We hnp: you vadl tele Ole Erni to complete the sive,, ehev$ you receive on irvnl Foe. Yaw -Cengdeli SJU:Usd' response is eleelb, epMectstcrl by us. n you cannot OKI Vs a MINA reply. phase cohteCt your 1401,0 advlior se re may unmet tt.e Cnncum. THANK YOUI P&A 01331 Fed TX IDN 231477451 • LABOR AMOUNT T'A $ 59.90 $ 0.00 $ 0.00 0.00 0.0 59.90 $ • 0.00 ,..$.. ... 3.5....- tir PARTS AMOUNT GAS, OIL, LUSE SUBLET AMOUNT $ MISC. CHARGES TOTAL CHARGES DISCOUNI OWNER LOYALTY SALES TAX PLEASE PAY THIS AMOUNT r...._: seeu sa,s.:. emar_'tr. r. Customer Copy 107672 • CUSTOMER INFORMATION : WASHINGTON ALkeyr.: 10.5 HAI I. AVE — i ‘Allite3r2, 1 HARRISHUR0 litinO Next: HOFFMAN FORD 5200 JONESTOWN ROAD I IARRISBURG. PA 1711? (717)657-1600 VEHICLE INFORMATION vow r13tet Y*3. ho Gotly • 11MC119C:XODUD4E1044 .--HSY2679 -13 FORD SW 6:3 Oj.n Cuqs [telt • 33 • 1311. ESCAPE — Anh•Toropor [NEMO! N'teno DARRYL Cantly 1 DAUPHIN .S1914 Ztp 1 I. P -A— 1 1 17104 Wed: Phons ' 7 ! J .......1 CuKtoM WOK: Pnonb cid ,—PARTS Q1Y Descriplion 1 1 1 11 INSPECTION STICKER 431 ANNUAL IN 1 Work Order: 41160 Date: 06/27/2014 * *-- • - • • -- - • ! 1.6L: TURBO INSURANCE INFORMATION blue. r.n.• F-EVG INSURANCE EXCI IANCE Potir4t__. 0051908025H taaues Text ' L.--- 26271 imMis Data: 1 11/19/2014 ABOR Labor Description I STATE INSPECTION 431 ANNUAL IN IHL... Inspection Info • • Visual Anli-Tampering- ry Regisfratipe \Iwo) .J 1 L. Stewing / StrapenslOn Lxnaust System y --Fuel System L. I y Caving. Minors - y Lightings. Wiong. Switches Y Body. Doors, latches 1 Y Drake System jiOthe; PASS y nrris y Road Test ._J I"'" • I 1: Catalytic Converter 1-uel Inlet Remitter . . PCV Valve GR Vatvc Air rump Evaporative Centro: System INSPECTION RESULTS -Brakes and Suspension-- - Brakes . Left 1' ront Right wont 10 CS 10 8 10•111....opostel=i, 7 n 7 13 Leli Rcar Right Real 32nds lett 1 font Right Front 8 8 Drums Motors -1 Len Front Right r tont 8 8 Loll Rear Right RCOt Left Rear riTaT)e.roa Left Front Flight Front Lower I Upper Lover It igrbetr 14111 Rear 1 'eft tcu Right Real . — Lower 1 Upper Lower I Upper COOyfiolt1 C. owl • 2ots uwapuspecsienr.LLC v.ww.f.vmpuurtzlions.com . • -Inspection Info Inspection Date Insptct Type Old Sticker 06/27/Y);ITI 1 ANNUAL • Rook Maitle/OuLs100 Sticker Expires [ INS1DH 1 1 06 117-5 1 Month Year Sticker A14-8208504 • i Emissions Maur # -MeettentelD 1 ' ORt 0Y1P:KI ROBERT M Sublet: Labor: Parts: Total Labor and Parts: Tax: Invoice Amount: CIM Signal e: &Vows TM 111111 COMMONWEALTH OF PENNSYLVANIA 1'EILICLE EMSSIONS INSPECTION REPORT Test Date/Time: (16/27/2014 (d:: 10:03:22 IIB 1111 IllirE1)00j1J111111111111 11 11IF fl 63950 VEHICLE. INFORMATION Year: 2013 ' Make: roRD - - meidc): • - ESCAPE VIN: 1 FMC:ll'Xi X11001218044 Fngine Size: I.I. Cylindeis: 4 Odometer: 13908 (;MN: 4760 Estimated Tcst License: 11SY2E79 Inspection Type: INITIAL Weighr, 0 County: DAIIPHiN Rccoid Number. 813 EMISSIONS (3.INT It 01. S YSTHMS 1.1$1,1A1/1.1,04C1IONAI . INSPECTION Au lin. Syiteni: NA (:iiimlyiie Convener: NA Fuel Cap IntegtityNA RON System: NA Evaporative Control System: NA PC: ‘' System: NA Fael Inlet Resiricior NA OED EMISSIONS INSPECTION M11. ril II .ft I)0: PASS 01112 FAIII.T CODE RF.S1.11.T: PASS Mil . 1:1.11.11 I( 11: PASS Out ) Ar/TNPSS R F.S1 III: V'ASS MIL. COMMAND STATUS: PASS 0140 -UM CHK:K R F.SULT: PASS OVERALL TEST RESULTS: PASSED F.missions Control Systems Visual/Functional Inspection: PASS 0813 Emissions Inspection: PASS Slit 1 M4S299266 TIN: 364422602674 RETAIN THTS DOCUMENT FOR YOUR Vehicle tested in accordance with RECORDS. • Pa. Cride Title 67, Chapter 177 , STATION INSPECTOR NAMK; It(9•0(RT M. ORI.OWSKI iss ws INSPFCTION STATION P: • 5967 STATION NAME: 1TOITMAN FORD ADDrcr.ss: sion JONESTOWN! RO, HARRISTAIRC,, PA 17122 PI IONE: 717-657-97f)1 • EQUIPMENT I!: , . , 47 SOMVARE VERSION: 0607. VEHICLE EMISSIONS INSPECnoN QUESTIONS: FM' additional Information. plutse contact the Customer Hotline oI (RON 26S.n42.1. ------ Inspector's /-... Sitiotnr: Lot Location: ,:r •uslornt:r Number:42984 :.MARRY/. S WASHINGTON - 05 HALE AVE ' IAIMRISBURG, PA 17104.2130 :Lome: 717.557.5545 Bus: 717-425-6535 Email: bossgrizzly c@gmail.com i homc Invoice No:114913 ' INVOICE * Page 1 of 2 CeII: 717-557-5545 taw 200 Jonestown Roiid Harrisburg, PA 17112 717-657-1600 Phnne:800-995-ford See our wtbS1nn: www.hnlrmtiniord.com t SERVICE ADViSOH:39 JACY FREY :`�•� r INa M x „ 161 ASF M " NIIL 1a CY_i•�. . 7 01) 1FMCU9GXODUD48044 WAIT 110CT14 OPTIONS: SOLD-STK:31811 TRN:A 10:24 110CT14 11:01 11 OCT 14 LnINI OPCODE TECH TYPE HOURS A-�MtTi1=I .:POSIT. ::Via* _• ..-99P._MULTI •Y•OINT VJ H C E 7NSPE T ON PARTS •• 4 00 • I,ArBOR • 0.00 OTHER; 0.00 TO' , la. LIMP A : 11OCT14 A FORD'S WORKS PACKAGE (Includes upto 5 carts of Motorcraft P?:emium w" -< y �'•'+•w v.••'w:,�„'^w.v+h+t "w. "•S.+-. M...y Mv. `.w: ...nn,,,rw •• �'•Mvr.r--1,-,:7C.117-4-0i w,-,•• y •- ^�brr• w •.w. `^"ta'h.`^^.ew.' «y Check Air Filters, •Brakes, Battery & Fluids) - Ad itianal. Oil WKS FORD'S •PACKA Ine;1u V _ WORKS. GE (Includes p to 5 _ _ i _ Oil & I'lit-_er Chan gP,�„Rota, e & bluidcj Add *1454w Mew `•, ---i' .•g. �, t4. i S X0*5W20*BSP S-YI > IiE.-4EMP.31:1411:24i1a4*z‘ i1. OC-RESjs'1' PLEASI%R`�' 19.95 v UlaEI 415. CF] - NV Ei!'j YIlft 1F.- w:•aw�"�- 0,00 7,,....H._._ PERF..µ,�, ...ms"TH ._.. n SERVICE PACKAGE 7374•••0:90 YERFOR�+II:.b TIIE WORKS y; stir t;:i ak-Asot-osttio*It:.#:* irio l; k:k k4.20k4wiC: Cw.U iME.'.�RFlEdi.ESTS.- 14E.-r..-.'�C.",.H1SC,.,K_+'.t.."i SEEI”. Ti�•I..wEFtrr.r.•-w.;..�K.�"w'.M`.�""-. w..«,-,"w"`�i,. iRl� AN ' N11iU fT.t�I11~RIw.; 'S t3E�7HQw -14EOUS WOW-- •41.,V O t''K M •PAlTa- ;w r, � I10 I1 EOR M 0 0 OTHER.: T--ON''D4'"i7R H d NIRs i;R •. A C R31) • WE GUARANTEE OUR SERVICE WORK FOR 2 - YEAN UNLIMITED MILEAGE UMITED WARRAN1 Y. MAINTENANCE AND/OR WEAR • . ITEMS AND PARTS WITH SPECIFIC WARRANTIES EXCLUDED. IF OUR REPAIR OH -REPLACEMENT FAILS IN NORMAL SERVICE WITHIN THAT PERIOD, WE'LL FIX IT FREE OF CHARGE. PARTS AND LABOR. IF USED PARTS. AHE INSTALLED NO . LABOR IS INCLUDED. AND . THE• TERMS • FOR PART REPLACEMENT ARE THOSE QF THE SUPPLIER. IMPORTANT Thanks for raving us the opportunity to cervtce your vehtite. The organs menapernfnt, end staff a Holtman Foil OW a 101 of prtdo M doing our foh to yew complete aatlllaction. We etc entnw00id 4y your Cnmmlms 00 CORD MOTOtf COMPANY'S 'CUSTOMER VIEWPOINT' SURVEY. We ►pope you wad take the limo to omitting the ew Vey, aIOuld Yet. ,eche ono from Ford. Yaw 'Complete SHtOFcd' response 1 greatly appred sftd bVVs_ 11 you cannot give ea a PnzIra reply. PterSt contact voter awvtce ed+hm so we may correct the Cencorn. THANK YOU! P&A 01331 Fed. TX ID N 231477451 Customer Copy• LABOR AMOUNT PARTS AMOUNT• GAS. OIL, LUBE • SUBLET AMOUNT MISC. CHARGES TOTAL CHARGES DISCOUNT OWNER LOYALLY SALES TAX PLEASE PAY`""-"^�-.`"^• THIS AMOUNT • .;-.^^. Lot Lociitioll: Customer Number:42984 DARRYL S WASHINGTON 405 HALE AVE HARRISBURG, PA 17104-2130 Home: 717-557.5545 Bus: 717-425-6535 CeII: 717-557-5545 Email: hossgriz7ly@gmail,com ( Romp Invoke No:1149 *INVOICE' Page 2 of 2 3 5200 Jonestown Road Herrisbur0, PA 171 12 ..a 717.657.1600 Phonic 600 -SOS -lord .p See our website: www.hn((mantord.com (A •Y L! I! Ouuer crt: rillt"� Al"waed •s't11A}Ipciiter SERVICE ADVISOR: 39 JACY PREY SILVER 1 FOR ESCAPE 1 FMCIAGX00U048044 17374 / 17374 T8044 31MAY _ _ WAIT 110CT14 • IIEA?? -- OPTIONS: SOLD-STK:31811 TRW A 90.00 CC 10:24 1100 14 LIN OP 11:01 110CT14 ODE TECI1 TY 3E . OURS •11 OCT1 4 NE'` 'TOTAL CQMPANNY .NAME . ..._.,, E'.01,42. ES.P.. w............. .............. POLICY NUMBER • . TBD .. . _ �M . w,. . — . .w. ......._.::.- -._ w ..".-- _...." •:• ; T2 EFFECTIVE : DATE • 31. MAY 2013 r51(T)iTC--agr1. ?' :.:: 7=4". ' d:— • MILEAGE LIMIT' 13i3GZ%tw l ESw� END MILES GOhflilNENT•.S 60000 ..wm...«.w"„^,.•ti..w: ."'.......w....: ��."' ^^a.•*�^,�„,,.w..`w".�.^!!". a....w.........:'�'�'�P4w.w�:,,�" • • • • .a..,.......a.«.w.......-.:,.+.«a. �M.w..w '"'avw..i•.�sW'�...•w....",r,..•.".'^^�.�„.�w.... ,�...:: n..�..v.,.'µ",�„,w�..«.r..,,.,pw' w",".i`�'�.,,ro Vii:« •+..i`iw..,""'',�,.n WC GUARANTEETOIIR SERVICE WORK FOR 2 YEAR UNLIMITED MILEAGE'LIMITED WARRANTY. MAINTENANCE AND/OR . WEAR ITEMS AND PARTS WITH.SPECIFIC WARRANTIES EXCLUDED. IF OUR REPAIR 0R REPLACEMENT FAILS IN NORMAL SERVICE.WITHIN THAT PERIOD, WE'LL FIX IT- FREE OF CHARGE. •PARTS AND LABOR. IF USE() PARTS ARE INSTALLED NO LABOR IS INCLUDED AND TIIE TERMS FOR PART REPLACEMENT ARE 1 HOSE'OF THE SUPPLIER. X • Cv:teTn IMPORTANT relents 101 glvinp us 0.Opronouitr to srnlca Yaur vehicle. 'Ins nsvnere, mMapemout, and stall r Iselman row like a for of odde In dainp Our lab 10 VOW eomplale astl1faellan. We era encomium" by Yaw comments 0n FORO MOTOR COMPANY'S 'CUSTOM II VIEWPOINT? SURV@Y. Vie hope You will 411c Ufa IJme to complete 100 aur+oY, should you Moly* ono Rom Ford. Your 'Complete Sall:Red' maroons* 1s woolly appeecisted by ps U You council plve us • Msriv01091!, P1e4se rentaet YOU' aenice devisor so vie (nay eonect thy Concern. THANK YOU! A 01331 Fed. TX ID # 23147745 Customer Copy • LABOR AMOUNT $ 15.71 PARTS AMOUNT _ ___ _ - t 24.24 GAS.OtL.I.UBE $ 0,00 SUBLET AMOUNT . _ $ 1 0.00_, MISC. CHARGES 0.00 TOTAL CIIARGES 39.95 DISCOUNT OWNER LOYALTY 6---- 0.00 SALES TAX 2.3 PLEASE PAY THIS AMOUNT 2 ..,,�.,,,.,w_, .. IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION DARRYL WASHINGTON, Plaintiff, v. FORD MOTOR COMPANY, Defendant. CASE NO. 14-6530 Civil Civil Action PRAECIPE FOR ENTRY OF APPEARANCE TO THE PROTHONOTARY/CLERK OF SAID COURT: Kindly enter my appearance in the above -captioned matter on behalf of Defendant, Ford Motor Company. Papers may be served at the address set forth below. DOBIS, RUSSELL & PETERSON, P.C. Attorneys for Defendant, Ford Motor Cgnany BY: DATED: January 7, 2015 PAUL K. RUS ELL, ES I.D. #70882 213 Yates Avenue Woodlyn, Pennsylvania 19094 (610) 689-8698 C` ) IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION DARRYL WASHINGTON, Plaintiff, v. FORD MOTOR COMPANY, Defendant. CASE NO. 14-6530 Civil 477 r =-, Civil Action ANSWER AND NEW MATTER c�. AND NOW, comes defendant, Ford Motor Company, by its attorneys, Dobis, Russell & Peterson, P.C., and files the within Answer and New Matter as follows: ANSWER 1. Admitted. 2. Admitted. BACKGROUND 3. Ford repeats and reiterates its answers to the allegations of paragraphs 1 and 2 with full force and effect as though more fully set forth. 4. Admitted. 5. Ford denies that this is an accurate statement regarding the purchase price of the subject vehicle. 6. Ford specifically denies the allegations contained within this averment. 7. Ford denies that this is an accurate or complete statement regarding the limited warranty applicable to the subject vehicle. 8. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. 9. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. 10. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. 11. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. 12. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. 13. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. 14. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. 15. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. 16. Ford specifically denies the allegations contained within this averment. 17. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. AS TOCOUNTI 18. Ford repeats and reiterates its answers to the allegations of paragraphs 1 —17 with full force and effect as though more fully set forth. 19. This averment constitutes a conclusion of law to which no response is required. 20. This averment constitutes a conclusion of law to which no response is required. 21. This averment constitutes a conclusion of law to which no response is required. 22. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 23. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 24. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 25. Ford specifically denies the allegations contained within this averment. 26. Ford denies the existence of any defects or non-conformities that substantially impair the use, value or safety of the subject vehicle. 27. This averment constitutes a conclusion of law to which no response is required. AS TO COUNT II 28. Ford repeats and reiterates its answers to the allegations of paragraphs 1 — 27 with full force and effect as though more fully set forth. 29. This averment constitutes a conclusion of law to which no response is required. 30. This averment constitutes a conclusion of law to which no response is required. 31. Admitted. 32. Ford denies that this is an accurate or complete statement regarding the limited warranty applicable to the subject vehicle. 33. Ford specifically denies the allegations contained within this averment. 34. Ford specifically denies the allegations contained within this averment. 35. This averment constitutes a conclusion of law to which no response is required. 36. This averment constitutes a conclusion of law to which no response is required. AS TO COUNT 111 37. Ford repeats and reiterates its answers to the allegations of paragraphs 1 — 36 with full force and effect as though more fully set forth. 38. Ford denies the existence of any defects or non -conformities that substantially impair the use, value or safety of the subject vehicle. Furthermore, Ford denies the existence of an implied warranty of fitness for a particular purpose. 39. Admitted. 40. Ford denies the existence of an implied warranty of fitness for a particular purpose. 41. Ford specifically denies the allegations contained within this averment. 42. Ford specifically denies the allegations contained within this averment. 43. This averment constitutes a conclusion of law to which no response is required. AS TO COUNT !V 44. Ford repeats and reiterates its answers to the allegations of paragraphs 1 — 43 with full force and effect as though more fully set forth. 45. This averment constitutes a conclusion of law to which no response is required. 46. Ford specifically denies the allegations contained within this averment. 47. This averment constitutes a conclusion of law to which no response is required. NEW MATTER 48. The subject vehicle does not have a non -conformity, defect or condition which substantially impairs its use, value or safety. 49. Plaintiff failed to permit defendant a reasonable number of attempts to repair the alleged non -conformity, defect, or condition, or otherwise failed to give defendant a reasonable opportunity to cure the defect. WHEREFORE, this defendant requests this Honorable Court to enter judgment in its favor. DESIGNATION OF TRIAL COUNSEL PLEASE TAKE NOTICE that PAUL K. RUSSELL, ESQ., is hereby designated as trial counsel. CERTIFICATION OF COUNSEL I certify that the foregoing statements made by me are true. I am aware that if any of the foregoing statements made by me are willfully false, I am subject to punishment. CERTIFICATION I hereby certify that a copy of the within document has been filed with the Prothonotary's Office in the Court of Common Pleas of Cumberland County, PA, Civil Action and that a copy of the same was served upon all interested attorneys within the period of time allowed in accordance with the Rules of the Court. DOBIS, RUSSELL & PETERSON, P.C. Attorneys for Defendant, Ford Motor Company BY: DATED: January 7, 2015 PAUL K. RUSSELL, E I.D. #70882 213 Yates Avenue Woodlyn, Pennsylvania 19094 (610) 689-8698 IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY, PENNSYLVANIA CIVIL DIVISION DARRYL WASHINGTON, Plaintiff, v. FORD MOTOR COMPANY, Defendant. CASE NO. 14-6530 Civil Civil Action CERTIFICATE OF MAILING I, Paul K. Russell, Esq., do hereby certify that service of a true and correct copy of the within Defendant, Ford Motor Company's Answer with New Matter to Plaintiff's Complaint was made on this 7th day of January, 2015, to the below listed counsel by United States mail, postage prepaid. David J. Gorberg, Esq. DAVID J. GORBERG & ASSOCIATES, P.C. 32 Parking Plaza, Suite 700 Ardmore, PA 19003 PAUL K. RUSSELL