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COURT OF COMMON PLEAS
CUMBERLAND COUNTY
9TH JUDICIAL DISTRICT
MAUREEN KARLSON,
Plaintiff,
v,
COMMON PLEAS #207Civi11994
APPLIANCE SERVICE CO.,
Defendant.
COMPLAIN'J;:
1. The Plaintiff, Maureen Karlson, is an individual residing
at 709 Owl Court, Mechanicsburg, Pennsylvania, 17055.
2. The Defendant, Appliance Service Co., is a privately-
owned business operating a retail establishment under the laws of
the Commonwealth of Pennsylvania and having a principal place of
business at 99 Front Street, West Fairview, Pennsylvania, 17025.
3. On November 2, 1992, Plaintiff purchased an Amana side-
by-side refrigerator/freezer from the Defendant for $240.00. A
true and correct copy of the Bill of Sale is attached to this
complaint and marked as Exhibit "A".
4, On June I, 1993, Plaintiff contacted the Defendant by
telephone to report that the refrigerator/freezer which she had
purchased on November 2, 1992. was making an unusual noi se and that
she believed the compressor to be faulty.
5, Brien (LNU), a representative of the Defendant, went to
the Complainant's home on June 1. 1993, to service the
refrigerator, however, because he did not have the proper equipment
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with him, he told the Plaintiff that he would come back on June 2,
1993.
6. On June 2, 1993, Brien (LNU) failed to report back to
Plaintiff's home to service the refrigerator/freezer as promised,
even though the Plaintiff telephoned the Defendant at 4:00 p.m. to
inquire as to the service man' s whereabouts and to insist upon
immediate service.
7. On June 3, 1993, Plaintiff telephoned the Defendant at
9:00 a.m., 5:50 p.m., and 7:00 p.m., to request immediate service
and to report that in addition to the unusual noise, the
refrigerator was not cold and the freezer had defrosted. Plaintiff
informed the Defendant that although she had attempted to save some
of her food, she could not.
8. Brien (LNU) finally appeared at Plaintiff's home at 9:00
p.m. on June 3, 1993, to service the refrigerator/freezer. Brien
(LNU) indicated that there was a "hot start" on the compressor and
he admitted to the Plaintiff that the appliance should have never
left the Defendant's business with a "hot start".
9. As a di rect result of the faulty refrigerator/freezer
purchased on November 2, 1992, and the Defendant' s fai lure to
provide service in a timely manner, the Plaintiff suffered the loss
of the entire contents of her refrigerator/freezer between June I,
1993, and June 3, 1993, amounting to a total loss of at least
$400.00.
10. On June 4, 1993, Defendant provided Plaintiff with
another Amana side-by-side refrigerator/freezer. Plaintiff paid
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the Defendant an additional $50.00 for a six (6) month guarantee on
parts, labor and service, A true and correct copy of the Bill of
Sale is attached to this complaint and marked as Exhibit "B".
11. On November 11, 1993, Plaintiff came home from work at
5:00 p.m. and found that the replacement refrigerator/freezer was
not operating properly. The refrigerator was not cold, the freezer
had defrosted, and the appliance was making the same unusual noise
as the previous refrigerator/freezer.
12. Plaintiff telephoned the Defendant at 5:15 p.m. on
November II, 1993, and requested immediate service.
13. The Plaintiff also asked whether the Defendant would
allow her to return the appliance and refund her money, explaining
that she could not afford to continuously risk losing the entire
contents of her refrigerator/freezer. Defendant refused to accept
a return on the appliance or refund Plaintiff's money, stating that
it was not their policy to do so.
14. Defendant failed to report to Plaintiff's home on
November 11, 1993, or November 12, 1993, to service the
refrigerator/freezer, thereby breaching the six (6) month service
contract which Plaintiff had purchased on June 4, 1993.
15. As a direct result of the faulty refrigerator/freezer
provided to the Plaintiff on June 4, 1993, and the Defendant's
failure to provide service in a timely manner, the Plaintiff
suffered the loss of the entire contents of her
refrigerator/freezer between November II, 1993, and November 12,
1993, amounting to a total loss of at least $350.00.
- 3 -
16. Plaintiff filed a civil complaint against the Defendant
with the District Magistrate in Cumberland County on November 12.
1993. True and correct copies of the Civil Action Hearing Notice
and the Civil Complaint are attached to this complaint and marked
as Exhibits "C" and "0" respectively.
17. The total cost to the Plaintiff to file the above-
referenced civil complaint was $55.68.
18. A hearing was held on December 28, 1993. at which both
the Plaintiff and the Defendant were present.
19. After hearing the facts and reviewing the evidence
provided. District Justice Robert V. Manlove rendered judgment in
favor of the Plaintiff. A true and correct copy of the Notice of
Judgment/Transcript is attached to this complaint and marked as
Exhibit "E".
20. Defendant is liable to the Plaintiff for the cost of the
faulty refrigerators ($240.00); the cost of the additional service
guarantee ($50.00); the total of the amount of food that was
damaged on both occasions ($750.00), and the cost of filing the
Civil Complaint ($55.68).
WHEREFORE, Plaintiff demands judgment in her favor and against
the Defendant in the amount of $1.095.68. together with interest
from January 28, 1994.
~~vv &~
~UREEN KARLSON
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APPLIANCE SERVICE CO.
99 FRONT STREET
WEST FAIRVIEW, PA 17025
(717) 732-4172
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Customer's
Order No.
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ON ACCl, MOlE. ETD. "AID OUT
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QUolnlllV
PAICE
AMOUNT
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TOTAL
All claims and returned goods MUST be accompanied by this bill.
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EXHIBIT "A"
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APPUANCE SERVICE CO.
99 Front Street
West Falrvfew, PA 17025
(717) 732-4172
CUSlomer's .
Order No.
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Name
Address
aoL.O BY CA."
C.O_D
CHARGE ON ACCT MOSt. HElD.
AMou,n
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TOTAL
All claims and relurnc~ goods MUST be accompaniod by this bill.
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EXHIBIT "B"
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COMMCNWEALTH OF PENNSYLVANIA
COUNTY OF: CUMBERLAND
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CIVIL ACTION
'''PLAINTIFF HEARING NOTICE
r- "iAf.tE and AOORe88
'KARLSON, MAUREEN
709 OWL COURT
MECHANICSBURG, PA 17055
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Mtg. 0I1l No.:
09-1-02
OJ N&IM. Hon.
Robert V. MANLOVE
Add.... 1507 Market Street
Camp Hill, PA
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T._. (717) 761-0583 17011-0000
DEFENDANT:
~PPLIANCE SERViCEw~~
99 FRONT STREET
WEST FAIRVIEW, PA 17.025
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VS.
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MAUREEN KARLSON
709 OWL COURT
MECHANICSBURG, PA 17055
Docket No.: CV-0000561-93
Date Filed: 11/12/93
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A civil complaint has been filed against you In the above captioned case. A hearing has been set In this matter for:
Date:
12/28 93
9:00 AM
Place:
Time:
1507 Market Street
Camp Hill, PA 17011-0000
NOTICE TO DEFENDANT
If you Inlend to enter a defense to this complaint, you should so notify this office Immediately at the above
phone number.
You must appear at the hearing and present your defense. UNLESS YOU DO, JUDGMENT WILL BE ENTERED
AGAINST YOU BY DEFAULT.
If you have a claim against the plalntllf which is ~Ithln distrlci justice jurisdlct!on and which you intend to assart
at the hearing, you must file It on a complaint form at this office at least five (5) days before the date set for the
hearing. If you have a claim against the plaintiff which is not within district justice jurisdiction, you may request
information from this office as to the procedures you may follow.
DATE PRINTED: 11/12/93
EXHIBIT "e"
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AOPC 3089-92
COMMONWEALTH OF PENNSYLVANIA
COUNTY OF: CUMBERLAND
CIVIL COMPLAINT
..
Mtg 0161 No:
09-1-02
PUlINTlFF NAME""" AOOf1lSlI
r MJlUREEN KARLSON
709 OIiL COURT
MECIIIINICSBURJ, PII 17055
L (II) 697-4149
(W) 761-2633 EXT.SVS~
OEFENOANT:
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OJ Name: Uon.
Robert V. MANLOVE
Add,_: 1507 Market street
Camp Hill, PA
'__: (717) 761-0503 17011-0000
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NAIoIE """ I\lXlIlES8
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IIPPLIIINCE SERVICE CO.
99 f'RONT S'l'REE'l'
L WEST FIIIRVIEW, PA 17025
Docket No.: cv-OOOO -93
Dato Filed: 11/12/93
-'
FlUNG COSTS S
SERVING COSTSS
TOTAL S
AMOUNT
41. 50
14.1B
DATE PAID
11/ 12/93
11/ 12/93
/ /
TO THE DEFENDANT: The above named plalnlllf(s) asks judgment against you for $ B09. 70 together with
costs upon tho following claim (Civil fines must include cllation of the statute or ordinance
violated):
BOUGIIT FIIULTi' REFRIGERA'l'OR - WANT COST AND DAMI\GES:
COST OF PRODUCT - $259.70
LOSS OF FOOD - $350.00
GREIF & AGGRIVIITION - $200.00
-
BOUGHT ORIGINAL APPLIANCE NOVEMBER 92 - APPLIANCE HAD TO DE
REPLIICED - LOST $200.00 WORTH OF FOOD PRODUCTS - JUNE 4 COMPIINi'
REPLIICED APPLIANCE - APPLIANCE DROKE 11/11/93 - LOST $150.00
FOOD. PRODUCT. REQUESTED COMI'IINY TAKE APPLIANCE BACK AND REF~ND
~IONEY . - COMPANY REFUSED.
I, NIIUREEN KARLSON verify that the facls set forth In Ihls complaint are true and
correcl tu the best 01 my knowledge, information, and belief. This statement Is made subject to the penalties of
Section 4904 01 the Crimes Code (1 B PA. S.C.A. S 4904) related to unsworn falsillcatlon to authorities. - ,
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u1hon.ed Agen~
Plaintiff.
Marney:
Addross:
Telephone:
IF YOU INTEND TO ENTER A DEFENSE TO THIS COMPLAINT, NOTIFY THIS OFFICE IMMEDIATELY AT THE ABOVE
TELEPHONE NUMBER. YOU MUST APPEAR AT THE HEARING AND PRESENT YOUR DEFENSE. UNLESS YOU DO,
JUDGMENT WILL BE ENTERED AGAINST YOU BY DEFAULT,
II you have a claim against the plaintiff which Is within district justice jurisdiction and which you intend
tu assert at the hearing, you must file it on a complaint form at this office at least five (5) days before
the date set for the hearinJlJ!You have a claim against the plainliff which Is not within district justice
jurisdiction, you may req'- procedures you may follow,
EXHIBIT "D"
AOPC 3Q8A.92
COMMONWEALTH OF PENNSYLVANIA
COUNTY OF: CUMBERLAND
NOTICE OF JUDGMENT/TRANSCRIPT
......... ....,
09-1-02
PLAINTIFF: ..", .... AlX.....
~ARLSON, MAUREEN
709 OWL COURT
MECHANICSBURG, PA 17055
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W Name:"
Robert V. MANLOVE
...,"" 1507 Market street
Camp Hill, PA
VS.
T_, (717) 761-0583 17011-0000
DEFENDANT:
~PPLIANCE SERVicE....CO~..
99 FRONT STREET
WEST FAIRVIEW, PA 17025
L
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.,
MAUREEN KARLSON
709 OWL COURT
MECHANICSBURG, PA 17055
Docket No.: CV-0000561-93
Date Filed: 11/12/93
THIS IS TO NOTIFY YOU THAT:
[!] Judgment was entered for: (Name) KARLSON. MAUREEN
00 Judgment was entered against: (Name) APPLIANCE SERVICE CO.
in the amount of $
355.68
(Date) 12/28/93
on:
D Damages will be assElssed en:
(Date & Time)
D This case dismissed with prejudice.
D This case dismissed without prejudice.
D Possession granted.
D Possession granted if money judgment is not
satisfied within thirty days.
o Possession not granted.
o Levy is stayed for days or 0 generally stayed.
o Objection to levy has been filed and hearing will be held:
Date: Place:
Amount 01 Judgment
Judgment Costs
Interest on Judgment
Allorney Fees
$300.00
$55.68
$.00
$.00
$355.68
TOTAL
....
Time:
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AWl PARTY HAS THE RIG
o;!'r..P!~ ~ITH THE PR
~Date
I certify at this is a true n
DAYS OF THE DATE OF JUDGMl!NT BY FILING A NOnCl!
F THE COURT OF COMMON PLl!AS, CIVIL DIVISION.
. District Justice
of the proceedings containing the judgment.
, District Justice
t.f Date (.
My commission expires first Monday 01 Janua~. 191....'{
EXHIBIT ''E"
AOPC 315-93
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AFFIDAVIT
Commonwealth of Pennsylvania
County of Cumberland
MAUREEN KARLSON, being duly sworn according to law, deposes
and says that she is the Plaintiff in this action and that the
facts set forth in the foregoing complaint are true and correct to
the best of her knowledge, information, and belief.
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, ureen Karlson
Sworn to and subscribed
before me this lOth day
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NolaneI Seal
St...~ Clark, Ni:lllwY NlIo
Bao. Curbeitand~
My Ccm,issio" E>l*lls Feb. 3. 1996
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And now, this
C E R T I FIe L'CI_O_,l'I
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/v' -- day of February, 1994, I certify that a
copy of the enclosed complaint was served by first clan mail,
postage prepaid, addressed as follows:
Appliance Service Co,
99 Front Street
West Fairview, PA 17025
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MAUREEN KARLSON,
Plaintiff
vs.
IN THE COURT OF COMMON PLEAS
CUMBERLAND COUNTY, PENNSYLVANIA
No, 207 Civil 1994
APPLIANCE SERVICE CO"
Defendant
Civil Action - Law
ANSWER
arm
NEW MATTER
AND NOW, this 2nd day of March, 1994, comes the Defendant, Appliance
Service Co" by and through its attorney, the law firm of Baturin & Baturin,
and files the within Answer as follows:
1. Admitted.
2. Admitted.
3. Admitted,
4. Admitted.
5. Admitted in part and denied in part. It is admitted that
Defendant's service representative went to Plaintiff's home on June 1, 1993.
It is denied, however, that Defendant's service representative did not have
proper equipment or that he would come back on June 2, 1993.
6,' Neither admitted nor denied. Strict proof thereof is demanded at
time of trial.
7. Neither admitted nor denied. Strict proof thereof is demanded at
time of trial.
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8, Admitted in part and denied in part, It is admitted that
Defendant's service representative appeared at Plaintiff's home at 9;00 p.m.,
on June 3, 1993, but it is denied that service representative made any comments
regarding a so-called "hot start".
9. Neither admitted nor denied. Strict proof thereof is demanded at
time of trial.
10. Admitted.
11. Neither admitted nor denied. strict proof thereof is demanded at
time of trial.
12. Admitted in part and denied in part. It is admitted that
Plaintiff telephoned Defendant on November 11, 1993, but it is denied that
Plaintiff requested immediate service,
13. Admitted. It is admitted that Plaintiff asked Defendant to allow
her to return the appliance and requested a refund. It is further admitted
that it is the Defendant's policy to service the appliance as sold.
14. Admitted. However, Defendant states that Plaintiff refused to
allow Defendant's service representative to return to her home to make any
necessary repairs.
15, Denied. It is denied that Defendant failed to provide service in
a timely fashion; on the contrary, Defendant offered to provide service to the
Plaintiff in a timely fashion, but was prohibited from doing so by Plaintiff
who refused Defendant's service representative from servicing the appliance at
her home. Moreover, Defendant has no knowledge of any loss of contents of the
refrigerator/freezer which Plaintiff claims occurred.
16. Admitted.
17. Admitted.
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18. Admitted.
19. Admitted.
20. Denied. It is denied that Defendant is liable to Plaintiff for
the cost of the refrigerator/freezer, cost of additional service guarantee,
contents of refrigerator/freezer and court costs,
WHEREFORE, the Defendant, Appliance Service Co., denies that the Plaintiff
is entitled to the relief claimed and requests this Honorable Court to dismiss
said Complaint.
NEW HATTE~
21, Plaintiff purchased the reconditioned Amana refrigerator/freezer
on November 2, 1992. Plaintiff received with the purchase of same a 6-month
guarantee on parts, labor and service. This guarantee is set torth in
Plaintiff's Exhibit "An attached to the Complaint,
22. Defendant was under no contractual obligation to the Plaintiff
when the latter telephoned the Defendant informing the Defendant that the
appliance was not working properly during her telephone conversation on June I,
1993, according to Plaintiff's Complaint, Paragraph 4, At that time the
appliance was no longer covered by the 6-month guarantee inasmuch as the 6-
month guarantee period had elapsed.
23. Defendant, simply as a gesture of good will and to accommodate
the Plaintiff, replaced the appliance with another refrigerator/freezer on June
4, 1993, Defendant made no additional charge for the replaced appliance,
service and the delivery, but made a $50.00 chargp. for a 6-month guarantee on
parts, labor and service.
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24, Approximately 5-1/2 months later Plaintiff reported a malfunction
and demanded a refund of her money and did not permit the Defendant to have its
service representative inspect the appliance and correct the problem.
25. Defendant made several attempts to arrange for an on-site
inspection and service, but Plaintiff prohibited Defendant's representative
from servicing the appliance.
26. Any alleged direct or consequential damages were brought about by
Plaintiff's conduct exclusively.
27. At no time throughout this entire incident did Defendant fail to
reasonably respond to any request for service by Plaintiff notwithstanding the
fact that Defendant was not contractually obliged to do so following the
expiration of the 6-month guarantee with the a purchase of the appliance on
November 2, 1992.
28, Defendant was refused access to examine or correct the
refrigerator/freezer appliance during the second guarantee period which it
had the right to do and which service the Plaintiff admittedly prevented.
WHEREFORE, the Defendant, Appliance Service Co" denies that the
Plaintiff is entitled to the relief claimed and requests this Honorable Court
to dismiss said Complaint.
Respectfully submitted,
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Floyd M. aturin, Esquire
(I.D, No. 07044)
Attorney for Defendant
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By;
717 North Second Street
Harrisburg, PA 17102
(717) 234-2427
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VERIFICATION
I verify that the statements made in this Answer and New Hatter are true
and correct. I understand that false statements herein made are subject to the
penalties of 18 PA C.S. Section 4904. relating to unsworn falsification to
authorities.
Dated: March 2. 1994
APPLIANCB SBRVICB CO.
By: ~~A",,~~4~
. R, Prop.
(SHAL)
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CERTIFICATE OF SERVICE
I. Floyd H. Baturin. Esquire, of the law firm of Baturin & Baturin, hereby
certify that I served a true and correct copy of the foregoing Answer
containing New Hatter upon the Plaintiff this date by depositing same in the
United States Hail, Harrisburg, Pennsylvania, by regular first-class mail,
postage prepaid, addressed as follows:
Haureen Karlson
709 Owl Court
Mechanicsburg, PA 17055
BATURIN & BATURIN
By: -=t ) DLI J. \'Y1. -BC\ I u t- i \^..
Floyd H. Baturin, Esquire
Date: March 2, 1994
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COURT OF COMMON PLEAS
CUMBERLAND COUNTY
9TH JUDICIAL DISTRICT
Plaintiff,
IN THE COURT OF COMMON PLEAS
OF CUMBERLAND COUNTY,
PENNSYLVANIA
NO. 207 Civil 1994
MAUREEN KARLSON.
v.
CIVIL ACTION - LAW
APPLIANCE SERVICE CO.,
Defendant.
REPLY TO NEW MA~~~B
AND NOW, comes the Plaintiff, Maureen Karlson, and makes
the follOWing Reply to New Matter filed by Defendant Appliance
Service Co.
21. Admitted.
22. Admitted in part and denied in part. It is admitted that
as of June 1, 1993, P1aintiff's appliance was no longer covered by
the 6-month guarantee on parts, labor and service. It is denied
that Defendant was under no contractual obligation to the Plaintiff
when the latter telephoned the Defendant informing the Defendant
that the appliance was not working properly during her telephone
conversation on June 1, 1993.
The Plaintiff telephoned the
Defendant to request service, knowing that said service would not
be covered by the 6-month guarantee, and the Defendant agreed to
provide service in a timely manner.
23. Admitted in part and denied in part. It is admitted that
on June 4, 1993, the Defendant replaced the appliance with another
refrigerator/freezer and made 110 additional charge for the replaced
appliance or the delivery, but made a $50.00 charge for a 6-month
guarantee on parts, labor and service.
It is denied that the
Defendant provided service to either appliance on June 4, 1993, or
that the Defendant replaced the appliance simply as a gesture of
good will and to accommodate the Plaintiff.
The Defendant
admittedly replaced the appliance purchased on November 2, 1992,
stating that it should have never left the Defendant's business
wi th a "hot start".
24. Admitted in part and denied in part. It is admitted that
approximately 5 1/2 months later Plaintiff reported a malfunction
to the Defendant. It is denied that Plaintiff demanded a refund of
her money or that she did not permit the Defendant to have its
service representative inspect the appliance and correct the
problem.
25. Denied.
To the best of Plaintiff's knowledge,
information, belief, Defendant made no attempt(s) to arrange for an
on-site inspection and service, by telephone, correspondence, or
visits to her home. By way of further response, Plaintiff further
denies that she prohibited Defendant's representative from
servicing the appliance.
26. Denied. Direct and consequential damages were brought
about by Defendant's failure to provide service in a timely manner.
27. Denied.
28. Denied.
WHEREFORE, Plaintiff Karlson respectfully requests that
judgment be entered in her favor and against the Defendant
Appliance Service Co.
(}/l~ h4/
M REEN KARLSON
- 2 -
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AmJWll~
Commonwealth of Pennsylvania
County of Cumberland
MAUREEN KARLSON, being duly sworn according to law, deposes
and says that she is the Plaintiff in this action and that the
facts set forth in the foregoing Reply to New Matter are true and
correct to the best of her knowledge, information, and belief.
{t$.!/ ~vi/~
ureen Karlson
Sworn to and subscribed
before me this 22nd day
of _!'T_~_r_~h 1994.
C-
NoIIt\lIISeaI
RlIbIlocaA. CIIIIc. ~ NlIa
~1laro.ClmlnndClU1ly
My Convrisolon EllpireIl Fell. 3. 1996
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~ E R T I ~I C A T ION
And now, this ~-~ day of March, 1994, I certify that a
copy of the enclosed Reply to New Matter was served by first class
mail, postage prepaid, addressed as follows:
Appliance Service Co.
99 Front Street
West Fairview, PA 17025
Floyd M. Baturin, Esquire
BATURIN & BATURIN
717 North Second Street
Harrisburg, PA 17102
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~tireen Karlson
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BATURIN 8 BATURIN
717 NOH-Tll ~I U.)Nn \TH.I.f.T
HARRISBURO, PENNSYLVANIA 17102,3202
February 2, 1994
T[Lf"IIONC (717) 0!...4.;'~.1;~.1
f^C'sIMllE (717) 234./U.14
Lawrence E. Welker, Prothonotary
Prothonotary Office
CUHBERLAND COUNTY COURT HOUSE
One Courthouse Square
Carlisle. PA 17013
RE: Lee Harner tla Appliance Service Co.. Appellant
Maureen Karlson. Appellee
No. 207 Civil 19901
(Notice of Appeal)
Dear Hr. Welker:
Please find enclosed herein the Certified Mailing-Return Receipt Card(s)
addressed to District Justice Hanlove, with the date of delivery being January
25. 19901. and to Maureen Karlson. with date of delivery being January 26, 1994.
which cards are to be filed in connection with the Proof of Service of Notice
of Appeal filed with your office on January 25. 1994. regarding the above-
captioned matter.
If you have any questions regarding the above. please contact our office.
Respectfully,
BATURIN , BATURIN
~/ ~D... .
ByU\1 )cXcJ~
Floyd M. Baturin
lah
Enc1 OEures
cc: Client
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No.207 CIVIL 1994
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t. . -. com,Ittt ~tmI 1 lind/or 2 forldditional ..v6c...
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I . P,ln, your name and Iddr... on thllllv".. 01 tN. form '0 Ih,. we can
at filum IhiI ~lfd to you.
!. . : AtI.eh tN. 'Qfm to the front of the m.ilpteet, or on the b.ck " .pICt
~ do.. not PtnM,
I . - Wd1a "nltu," RUllp, Requested" on the m."pIecI below 1M .rtlca. number 2. 0 Restricted Delivery
ti . The R.tum AetelpI wID show to whom lhe .nk" WI. dellvttld.oo the dltl I 1
8' d.Uvtltd. Consult ostmlltor or Ie.
. 'V 3. Artlcl. Add.....d to: ~.. Artlcl. Numb.r
l!l P 125 163 922
f . b. S.rvlc. Type
8 Maureen Karlson 0 R.gl.t.r.d Oln.ur.d
!!! 709 Owl Court ~ C.rtlll.d 0 COD
~ chanicsburg PA 17055 0 Expr... M.II 0 R.tur~ R.c.lptlor
Q 7. Det. 01 D.llv.ry
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I 5. Slgnetur. IAddr.....1
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,;- PS Form
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1. 0 Addr....... Addr...
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Only II r.qu.atad J !
. DlClmber 1991
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DOMESTIC RETURN RECEIPT
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!l . - CompIetalttml 3. Jnd 4. II b.
C .' P,'nl your name .00 .dd,... on thl 'IVllf.. of thl. form to thlt w. cln
~ filum ,hi. ca,d to you.
e . Anaeh tN. form to Ihe ',ont of I~ m.llpieee, 01' on Ihe b.ck if Ip.C'
doe, not pe,mlt.
! . Write "R.tufn Receipt Requested" on themailpl.c.btlow the ."Jete numbe,.
. The A.tum Receipt will .how 10 whom 1'" .Mlele w.. d.liYiUld.nd the d.te
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1. 0 Addro....., Addre..
Robert V Manlove
District Justice
1507 Market Street
Camp Hill PA 17011
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PRAECIPE FOR LISTING CASE FOR TRIAL
(Must be typewritten and submitted in duplicate)
ro 'mE PIOl'HOl'OI'ARY OF CUMBERlAND COUNI"i
Please list the following case:
(Check one)
for JURY trial at the next term of civil court.
x
for trial without a jury.
-----------------------------------------
CAPTION OF CASE
(entire caption llUst be stated in full)
(check one)
(X )
Civil Action - Law
MAUREEN KARlSClI
Appeal from Arbitration
)
(other)
( Plaintiff)
vs.
APPLIANCE SERVICE CO.
The trial list will be called on 08-09-94
and
Trials commence on 09-06-94
(Defendant)
Pretrials will be held on 08-17-94
(Briefs are due 5 days before pretrials.)
vs.
(The party listing this case for trial shall
provide forthwith a copy of the praecipe to
all counsel, pursuant to local Rule 2l4.l.)
No. 207
Civil Action - Law
19 94
Indicate the attomey who will try case for the party who files this praecipe:
Plaintiff is Pro Se.
Indicate trial counsel for other parties if known: Floyd M. Baturin, Esquire
tllU'UItil'l be MWItil'l
717 North Second Street
This case is ready for trial.
Harrisburg, PA
,;1 b-
Signed: ~'tUL--Aa'l/a
Print Narre: l-Iaureen Karlson
Attomey for: Pro Se
.......
17102
Date: /.0.;/f</
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And now, this
CERTIFICATION
-t/J-
I~ day of May, 1994. I certify that a copy
of the enclosed Praecipe for Listing Case for Trial was served by
first class mail, postage prepaid, addressed as follows:
Appliance Service Co,
99 Front Street
West Fairview, PA 17025
Floyd M. Baturin, Esquire
BATURIN & BATURIN
717 North Second Street
Harrisburg, PA 17102
{/r-/dA.&
Ma reen Karlson
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:AL ftt Of IIENNSVLVANIA
COUflT OF COMMON I'LEAS
Ctl!-.filJ:HI.Nlfl ({ll NI'Y
L~th_:~~CI~:OISlflICT
r-IW~'
NOTICE OF APPEAL
DISTRICT ,IUSTlCE JUDGMENT
COMMON !'LEAS Nu. 20'/ Civi 1. 1994
--------. .--------..--------.---------
NDTICE OF APPEAL
Nutlce IS !)i\lCll (hat tlw ilppcll,JIlt h.I'> llh~d III tilt! .ltHI\H~ COlllt 01 Coltlmun PI!).I') .111 '::IPIW;ll hUIll ttlll jlH1ul1lent rendefl!d hy the District Justice
01\ tlw dilte ,111(1111 IllI! Ci.lse lllel1(iellWd lmln\\'.
.'.i,~~'i'~;~,~;-~/.~-~~~;:;~;;';l1~ICP. C~,~ - .. _u _____n -n---IB;!f'~n~~)()~t'.V~'~iiinlove
-;Uuifi"ii""O;'-...K.I,.~;;-N'-- ----------- --- -- ---. --("_1-'.;------- -- ",.,. ZI. COD.
'If) Front. Street
Nest Pairvicw
PA
1707.S
D.iii"i~~~:.~----- r'.&C...a.~!.~l';;ecn-~r:I~~~ _ _'-_ ____ __~~~__^PPL~IIJ;cc Service cci.
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TAI9
tT 19 _ '__.~_~../ L /!' { .__r___
fillS tJlock \'Jill be slUlled ONLY when thl'" Il0tlltiOll I'> Il'ljullt!d under Pd,
11.C.I'.J.P. No, 10088.
TIllS Notice 01 Appeill, when leccl\lcd hy the D.strict Justice. wdl opel<ltc as
,I SUPERSEDEAS to thc judUlllcnt lor Ilm"(~""lnrl in tills cast.!,
I.
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/I .1fJpell,mt was Claimant (sl.'e Pa. /l.c.P.J.P.
No. 1001(6) in action lJefom District Justicr.', hL'
MUST FILE A COMPLAINT Willlill IW''''lV 1201
rI"y, afeer filillg IIi. NOTICE of APPEAL.
SHIll,,,.,,,! of PfOtltrmut.,fY or Ol'pury
PRAECIPE TO ENTER RULE TO FILE COMPLAINT AND RULE TO FILE
(TIlls Sl'Ct;,)tI ul farm ta he lIsed ONL Y w/ll.'n ,1fJpcllant was DEFENDAN r (Sl'L' P.l. R.C,P.J.P. No. 1001(1) in iJCtion IJefore District Justice.
IF NOT USED, c/f,'tach from COllY of notice of ,lp/leal to bl! servecl upon ap:Jt'IIt.'t.!J.
PRAECIPE: To Prothonotary
Entl~' rule upon
~lllureen Karlson
, i1ppcllcels). to file a cornplamt in this ilppeal
N.mw uf J/'pp.1flJdsJ
ICOllllllon Plt'II" No. 207 Civil. ]..;.9~
''-':--~''~~. '~
~!.'l11reen Karl~~n:
within twelHY (201 days aftl!f service of rule Of suffer entry of judgment of nOIl piUS.
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S'9f1oJturc of JPpcll.mt or Itls .,trOtrlt.'Y Uf .'qt.'tlt
RULE:
To
, appcllnc(sl
Nomlt.' of J,'pelll~"'sJ
,
I
(11 You ,IIC notified that a ,ulu is hurclJV cntclcd upon'.you to filu a complilint III this ;:Ippeal within twenty (20) days after the datu of
; . _' ", I' _, . ,
servicc of th.s IUle upon you by pcr~onal ,setvi.cc or ,by ,cc~!ificil or registered mail.
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(21 If yoo ,10 nnt frle ~ comlllaint within this lime. a JUDGMENT Or- NON PROS WI tt BE ENTERED AGAINST YOU,
(3) The (l.:Itc of serVice of this rule if scr\llce was by I11ml is the date of mailln!l.
Date: Jiilluary I'l" 19 94
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AOPC 312 84
-
PHOOF OF SERVICE OF NOTICE OF APPEAL AND flULE TO FILE COMPLAINT
! l ;/', i" .1,1' ,,' SL'f\ ,"p /~n,~~'T Hi: Fir LU :1-1 J fiiN f'lV!
rLI )";'1 r ri" Ii rfill';: I:.'~' f'O!.'1 i.' /Jf'/l/il..!! C!Jf'('k ,jo"fll.'.I!,/p {JO>f,':.!
COr,lMOM','! /I.L TIi Of l'INN$l'LVANIA
COUNTY Of.. J.!g~phj.n_____.___________,.__.~"
AFFIDAVIT: I J11'1 !:II'I \\"P,Ji ;.' .ll',qn th.l! I ',,'1,,"~
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,x ,J I ;tOy' l1f Ib, hJ1\' ,,-,. nl ,\pp,>
,,'."" 0/ s"" iel'} January 24
(:"!l1f'lf"~ PI,,:, r'll' ?97 Ci_vilIJ19~4,; f);q,:!'t Jilstlc:t. dl"'lllldli.tJ Ihl'Il'll1l'l1
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"',p: .il\,).I1>-,j h"!"h":-,,IIJ:",: P" ;p;
.lalluary 24 l'i 9.4
Maureen Karlson
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NOTARIAL SEAL
ANTOINETTE F. HOR~lE, NOTARY PUBLIC
Harrll~urt. Dauphin County
My Commllllon E.pires April 1:4, 1997
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P 125 163 'In
......... Receipt for
~ Certified Mall
__ No Insuranco Coverage ProvIded
.::::.-.:.=n Do not use tor In1omationol Mail
IScc Reverset
SenT I..
Robert V Manlove
"'Distl'ict Justice
I' 'C"iii1'1 ' PA
P 125 163 '122
........ Receipt for
~ Certified Mall
__ No Insurance Coverago Providod
':'-::Ll\r:::.~ 00 1101 usu for Inlcrnational Mail
15eo RcvmsoJ
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Maureen Karlson
'709 Owl Court
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17011
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NOTICE OF APPEAL
COMMONWEAL TH OF PENNSYLVANIA
COURT OF COMMON PLEAS
CUMBERLAND COUNl'Y
9th JUOICIAL OISTRICT
FROM
DISTRICT JUSTICE JUDGMENT
COMMON PLEAS No, 207 Civil 1994
NOTICE OF APPEAL
Notice is given that ihu aplJcllant has tiled in the above COllr. of Common Phws ill1 appcill frum the judgment rendered by the District Justice
on the date and in the case mentioned helow.
ADO"'." or a~".LL""T
CITY
,." coDa
H...... 0,.. """-."'I.ANT
Lee Hamer tin APPLIANCB SERVICB co.
99 Front Sfteet '
D~;i;'~i~~.' I'" ,.. e... D' ~~'reen
West Fnirview PA
17025
/,.'.",,,.,.
Karlson
y.. Appliance Service CO.
IION"TU". 0" ",,'...."""T 0" HII AYTO,","'." 0.. AOCNT
C.....I... "0.
TA 10 93
LT 19
This block will be signed ON L Y when this notation IS required un cr Pa.
R.C.P.J.P. No. 1008B.
This Notice of Allpt~al. when rcceived hy the District Justice, will opcra1l! as
a SUPERSEDEAS to the judYl11l!l1t for pos5l!ssion in this case.
0000561
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If a""e/lalll was Claimant (see Pa. R.C.P.J.P.
No, 1001lGJ in action before District Justice, fie
MUST FILE A COMPLAINT Wit"'" twentv 1201
elavs after filillgllis NOTICE of APPEAL.
SlgllJrUrL' 01 P,othollolilrv Of Deputy
PRAECIPE TO ENTER RULE TO FILE COMPLAINT AND RULE TO FILE
(Tllis sectioll of form to be useel ONL V whell a""ell.nt was DEFENDAN r (see Pa. R.C.P.J.P. No, 100/111 ill actioll before Districr Justice,
IF NOT USED, tlt!tiJch 'rom copy of notice of apfJf.1al to be servec! upon .1p'JL'/IefJJ.
PRAECIPE: To Pruthonotary
Enter rule upon
Maureen Karlson
Name of appellee(sJ
. appelleel.l. to file a complaint in this appeal
ICommon Pie.. No. 207 Civil 1994
within twenty (201 days after service of rule or suffer entry 0' judgment of non pros.
RULE: To
Maureen Karlson
~
7~~ ~
Signature of appellant or his attornoy or agent
Name of dppellefJ(S/
. apr}elleels)
(11 Vou arc notified that a rule is hereby entered upon you to file a complaint in this appeal within twenty (20) days after the date of
service 0' this rule upon you by personal service or by certified or registered mail.
(2) If you do not file a complaint withinthi. time. a JUDGMENT OF NON PROS WILL BE ENTERED AGAINST YOU.
(3) The date of service of this rule if service was by mail is the date of mailing.
Date:
Januanr 19.,19 94.
~~
K #/::;,ure91C:1..y or Deputy
AOPC 312.84
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COMMONWEALTH OF PENNSYLVANIA
COUNTY OF: CUMBERLAND
NOTICE OF JUDGMENTfTRANSCRIPT
09-1-02
PLAINTIFF: NAME... ADDRESS
~RLSON, MAUREEN
709 OWL COURT
MECHANICSBURG, PA 17055
L
..,
llaQ Dlot No,
W Name: Hon
Robert V. MANLOVE
........, 1507 Market Street
Camp Hill, PA
...J
T_ (717) 761-0583 17011-0000
DEFENDANT:
~PPLIANCE SERVICE"'~
99 FRONT STREET
WEST FAIRVIEW, PA 17025
L
VS.
..,
...J
MAUREEN KARLSON
709 OWL COURT
MECHANICSBURG, PA 17055
Docket No.: CV-000056l-93
Date Flied: 11/12/93
THIS IS TO NOTIFY YOU THAT:
~ Judgment was entered for: (Name) KARLSON . MAUREEN
~ Judgment was entered against: (Name) APPLIANCE SERVICE CO.
in the amount 01 $
355.68
on:
(Date) 12/28/93
D Damages will be sssassed on:
(Date & Time)
TOTAL
$300.00
$55.68
$.00
$.00
$355.68
D This case dismissed wnh prejudice.
D This case dismissed without prejudice,
D Possession granted.
D Possession granted If money judgment Is not
satisfied wnhln thirty days.
o Possession not granted.
D Levy is stayed lor days or D generally stayed.
o Objection to levy has been filed and hearing will be held:
Date: Place:
Amount of Judgment
Judgment Costs
Interest on Judgment
Attorney Fees
Time:
'U Date
My commission expires Ilrst Monday 01 Janua~, 19 1!:r
DAYS OF THE DATE OF JUDGMENT BY FlUNG A NOTICE
F THE COURT OF COMMON PLEAS, CIVIL DIVISION,
, District Justice
ANY PARTY HAS THE RIG
O~Af..P1'~ :ITH THE PR
~Date
I certify at this is a true n
01 the proceedings containing the Judgment.
. District Justice
SEAL
AOPC 315-93
~~;(:;'i.
COMMONWEALTH OF PENNSYLVANIA
COUNTY OF: CUMBERLJ\ND
CIVIL COMPLAINT
PlJIlN IIFF NAME and AllOAEllS
r MIIURJ::lm KAIU,SON
709 O\~r, COUR'l'
Hl,CIIIINICSLlURJ, I'll 17055
L (11) (,')7-4149
(W) 7(,1-2633 EXT.syS~
OEFENOANT:
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Robert V. MANLOVE
Add,... l507 Market street
Camp Hill, PA
1........... (717) 761-0583 17011-0000
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NAME and AOOnESB
1I1'I'l,IIINCE S~~RVICE CO.
99 FHON'I' S'I'llliE'I'
L WI::S'l' 1"IIIlIVWW, I'll 17025
Docket No.: CV-OOOO -93
Date Flied: 11/12/93
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FILING COSTS $
SERVING COSTS $
TOTAL $
AMOUNT
41.50
14. lLl
DATE PAID
11/12/93
11/12/93
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TO THE DEFENDANT: The above named plalnliff(s) asks judgment against you for $ 809. 70 together with
coSIS upon tho following claim (Civil fines must Include cilatlon of the statute or ordinance
violated) :
LlOUlm'l' l'IIUUl'Y REFRIGERII'I'OR - WIIIl'I' COS'l' lIND DlIMIIGES:
COST OF PRODUCT - $259.70
LOSS OF FOOD - $350.00
GREIF & IIGGRIVlITION - $200.00
LlOUGII'l' ORIGINlIL lIPPI.IlINCl, NOVE~lLllm 92 - lIPPLIJII1CB IlllD TO DE
HBPI.lICED - I.oS'I' $200.00 WOR'l'II OF FOOD PRODUCTS - JUNE" COHPlINY
lillPI.lICED lIPPLII\NCE - lIPPLIlINCE LlROKE 11/11/93 - LOS'l' $150.00
FOOD. I'IlODUC'I'. llBQUES'I'BU COMl'lINY 'l'lIKE lIPPLIlINCE BliCK lIND REFUND
~~NEY_- COHPlINY REFUSED.
I, HlIUREBN YJ\HLSON verify thaI the facts set forth In this complaint are true and
correcllu the besl 01 my knowledY9, Inlormatlon, and belief. This slalement Is m:tde sul)ject to the penaltlnG 01
Section 4904 oltha Crimes Code (18 PA. S.C.A. S4904) related to unsworn falsillcatlon to aU1horltles.
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. (SlgnDlulo 01 10 nlill ilrAuthorlzDd AgDn!)
Plnlnli"'.
^Uofm~y:
Add,o..:
Tolophollo:
IF YOU INTEND TO ENTER A DEFENSE TO THIS COMPLAINT, NOTIFY THIS OFFICE IMMEDIATELY AT THE ABOVE
TELEPHONE NUMBER. YOU MUST APPEAR AT THE HEARING AND PRESENT YOUR DEFENSE. UNLESS YOU DO,
JUDGMENT WILL BE ENTERED AGAINST YOU BY DEFAULT.
If you have a claim against tile plaintiff which Is wllhln districtlustlce jurisdiction and which you Intend
lu assert atlhe hearing, you must file II on a complalnl form at this olllce alleast five (5) days belore
tll') date SOl for the hoarlng, II you have a claim agalnslthe plalntilf which Is not within district justice
jurisdiction, you lIIay request inlornmtion from this oui"!' as to the procedures you may follow.
Aope 3OM,92
MAUREEN KARLSON,
Plaintiff
#17
: IN THE COURT OF COMMON PLEAS OF
: CUMBERLAND COUNTY, PENNSYLVANIA
:
V.
: CIVIL ACTION - LAW
APPLIANCE SERVICE CO.,
Defendant
.
.
: NO. 94-0207 CIVIL TERM
ORDER OF COURT
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AND NOW, this 17th day of August, 1994, it is ordered
that trial in this civil case on an appeal by defendant from a
proceeding before a District Justice shall be before a judge in
Courtroom No.2, Cumberland County courthouse, Carlisle, at
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8:45 a.m., Wednesday,
Maureen Karlson, Pro se
Plaintiff
Floyd M. Baturin, Esquire
For Defendant
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MAUREEN KARLSON,
PLAINTIFF
V,
IN THE COURT OF COMMON PLEAS OF
CUMBERLAND COUNTY, PENNSYLVANIA
CIVIL ACTION LAW
APPLIANCE SERVICE CO"
DEFENDANT
94-0207 CIVIL TERM
ORDER OF COURT
AND NOW, this 11th day of October, 1994, upon request of plaintiff, Maureen
Karlson, and unopposed by counsel for defendant, the hearing scheduled for
Wednesday, October 12, 1994, IS CONTINUED. The hearing Is rescheduled for
Wednesday, October 19, 1994, at 9:30 a.m., in Courtroo.m Number
Maureen Karlson, pro se
Plaintiff
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Floyd M, Baturln, Esquire
For Defendant
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MAUREEN KARLSON.
PLAINTIFF
V,
APPLIANCE SERVICE CO"
DEFENDANT
IN THE COURT OF COMMON PLEAS OF
CUMBERLAND COUNTY. PENNSYLVANIA
94-0207 CIVIL TERM
VERDICT
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AND NOW, this W day of October, 1994, I find in favor of defendant.
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Maureen Karlson, pro se
Madelaine N. Baturin, Esquire
For Defendant
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MAUREEN KARLSON,
PLAINTIFF
V,
APPUANCE SERVICE CO"
DEFENDANT
IN THE COURT OF COMMON PLEAS OF
CUMBERLAND COUNTY, PENNSYLVANIA
94-0207 CIVIL TERM
MEMORANDUM OPINION AND VERDICT
BAYLEY, J., October 20,1994:-
This case was tried without a jury on October 19, 1994, Pursuant to Pa Rule
of Civil Procedure 1038, this memorandum is filed in support of the within verdict,
On November 2, 1992, plaintiff, Maureen Karlson, purchased from defendant,
Appliance Service Company, a reconditioned refrigerator/freezer for $240 plus tax,
Lee E. Horner owns and has operated Appliance Service Company for thirty-five
years, Defendant provided a written six-month guarantee on parts, labor and service
for the unit plaintiff purchased. On June 1, 1993, after the expiration of the six-month
guarantee, the compressor on the refrigerator went out. Plaintiff lost some food as a
result of the breakdown, Defendant replaced the refrigerator/freezer with another
reconditioned refrlgerator/freezer without cost to plaintiff, although the company
would not reimburse her for the value of the food plaintiff estimated she lost. On
June 4, plaintiff purchased from defendant for $50 a six-month guarantee on parts,
labor and service for the replacement refrigerator/freezer.
On November 11, 1993, within the period of the six-month written guarantee on
the replacement refrigerator/freezer, plaintiff called defendant to report that the
1, Brian Horner testified that when a refrigerator/freezer breaks down, depending
on how much food is inside, the food will spoil after about twenty-four to thirty-six
hours,
94-0207 CIVIL TERM
replacement unit was not operating properly, Plaintiff testified that when she talked to
representatives of defendant by telephone, she asked them for her original money
back plus payment for lost food, Q[ that they repair her refrlgerator/freezer, A service
technician, Brian Horner, the son of the owner of Appliance Service Company, who
returned plaintiff's telephone call the day she called, testified that plaintiff told him, (1)
that the replacement unit was not working, (2) that she wanted the money she paid
for the original unit back along with money for lost food, and (3) that if defendant did
not pay her she was going to file a suit before a District Justice, Horner testified that
he told plaintiff that the company would not refund her the original purchase price or
pay for any lost food, but that it would immediately repair or replace the
refrigerator/freezer under Its written guarantee,1 Horner testified that plaintiff refused
his offer of service and told him that he could not come to her home. Therefore,
Horner did not make a service call. The next day, November 12, plaintiff filed suit
before a District Justice seeking $259,70 for costs of product, $350 for loss of food,
and $200 for grief and aggravation. Plaintiff testified that she discarded the
refrigerator/freezer and paid $85 for the destruction of the freon, She acknowledged
that she never offered defendant an opportunity to retrieve the unit.
There is no basis for plaintiff to secure recovery for any lost food. Under the
six-month guarantee that was In effect on November 11 when the replacement
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94-0207 CIVIL TERM
refrlgerator/freezer broke down, defendant was obligated to provide all parts, labor
and service to repair the unit or replace It If It could not be repaired. Having
replaced, without cost to plaintiff, the original unit that developed problems after the
original guarantee expired, It Is incredulous to believe that defendant would not have
honored Its written guarantee, for which plaintiff paid $50, If allowed to by plaintiff,
We believe Brian Horner told plaintiff that his company would honor Its written
guarantee, and that plaintiff, because she was understandably very upset about the
breakdown of her second unit, unwisely chose to reject that service when told by
Horner that defendant would not return the original purchase price of the
refrigerator/freezer or pay for any lost food, and that plaintiff then instituted suit the
next day, Plaintiff has since discarded the refrigerator/freezer without ever Offering It
back to defendant who otherwise could have repaired It or reconditioned the unit.
Plaintiff had a remedy which she rejected, She is not entitled to the damages she
now seeks, On these facts and findings, the following verdict is entered,
VERDICT
AND NOW, this /}..O~ day of October, 1994, I findJQ favor f defendant.
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By the Court /
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94-0207 CIVIL TERM
Maureen Karlson, pro se
Madelaine N. Baturin, Esquire
For Defendant
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