HomeMy WebLinkAbout95-00189
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NO.2
DIANNA L. RICflAROSON And IN TIm COURT OF COMMON PLEAS OF
JIMMY n. RICflAI\OSON, CUMOIlRLAND COUNTY, PIlNNSYLVANIA
Plaintllf.
VI. I 1l5.()IHIl CIVIL TERM
NISSAN MOTOR 001\1'.
IN mil U.S.A., CIVIl. ACnON . LAW
Oefemlant
.~ RIl: l'I\l.lUlIAL CQNJ1HRE~"U
I'relent al a "uHrlal "'lnferenee held June 21, 1995, Were William P. Ooualal, Baqulre,
IIl1mney fur "lalnUrr.. and Orlan K. Parker, I.!lqulre, allllrney fur the defendant.
Thill. a "lemon law' ellie, Ihe "lalntUIt dalmlna Ihallhelr vehicle I. unufe 10 (lrerate
IluI' IUlln unalllna lealllelt malfunclllIn. The defendanl hat alunlc;red thallhe "lalnUrrl have
nul rermllled them am"le orrurtunhy lu remedy any alieaed defe~.
1'111. I. a rvlallvl1ly unalmrllealed ea.". tho trial (I( which .hlluld be nil moro Ihan a day
Clr day and a half In duratlun. Mr. OI'u,la. I. !>elllnnln, Iho Irlaluf a cale befuro Jud,e Shuly
UII Wcdnwlay. July 12, 19\15. In addhllln, he may haw II cunl1l11 with II mailer In LA:banlln
C'j'unty. In tlw meantime, Ihll Jllullel m di..'Uuln, Ihe Jlllulbllil)' Il( havln, Ihe mailer tried
wilhuul II Jury. 'Owy alllll'41nllnue tlllll'&utlale.
Ju,U' 21. 1Y1I5
-1< L. /t~
Kevin Ktlcu, J.
WIIIJ.m I'. ()PUallll. flMjult.
J'lIr Itlq /'llllntlUI
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lI,t." K. l'a,kN,.I'.t.llllue
J'Hf II'w l>dc~
:1111I
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73 ra.c.S,A. S1951 el. seq.
5. WITNESSES TO HE CALLED.
a.) plaintiffs
b.) any witnesses lis led by the defendant.
6. EXlIIDITS
a.) repair bills
b.) summary of repair visits
c.) photographs
7. ESTIM.-\ TED LENGTlI OF TRIAt
1 day.
8. S~rrJ.J.:'t'fNI NfGDTLA PONS
The defendants have made no oUer.
Date; Jun, 16, 199'
(:?J
JUN ? 0 1095
IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY,
PENN~VLVANIA
DIANNA L. RICHARDSON and JIMMV
D. RICHARDSON,
CIVIL DIVISION
No. 95.189
Plaintiffs,
vs.
DBPENDANT'8 PAITAIAL
MI!MORANDUM
Flied on behalf of Def,ndlnl
Nlltan Molor Corporation
InU.B.A.
NISSAN MOTOR CORPORATION IN
U.S.A.,
Defendant.
Coun.el of Record for thl. PI!1y:
John E. Hall, Eaqulre
Pa.I.D. .11095
Brian K. Park.r, Eaqulr,
Pa. 1.0. '69076
PIETRAGALLO. BOBICK' GORDON
Firm 1834
On. O.Jord C.ntr., 38th Floor
Plltlburgh, PA 1&218
(412) 263.2000
P
AND NOW, com.. the defendant. NISlan Motor Corporation In U.S.A., by and
through ItlattomeYl, Pletr.gallo. Boslck & GOrdon, and John E. Hall, E8qulre, and Brian
1<. Par1ctr, Eaqulre. and ,noathll Pretrial Memorandum averring the following:
fA.Q.II
On or about August 15, 1992, the plalntlffl purchased a 1992 NIIsan Sentra from
'Aulkn.r Nil.." IOCAtld In Harrisburg, PA. The vehicle was purchalOd for $12,896 which
Includel"''' talC. AIIIOldly, thl plalnllffl began elCperlenclng probleml with the sealbelt
....mbly which IuId bltn Inltalled In the lubject Nlssan Sentra. Although the vehicle
was purcha..u from Faulkner NI...n, tho plalntiffl prOlented the vehicle to Model Motors
NI'IM, lno, located In Camp Hili, Ponnlylvanla for repair. Although It would appear that
thO plaintiff. took the .ubllct vohlelo 10 ModoJ Motor. on IIlVeral dlfferenl occasions, the
plAln'''t r.fUNd to allow repr...nlltllv.. of Model Mototl 10 phy.lcally Inspect the
'fI'~t ....mbly on mort than on. of tholt occa.lons. Moreover, the plaintiff, oven
rttu.td to allow tho NlltAll North.astorn R.glonal D..lor Technician to phy.lcally Inspect
thO vthielt. Th. plaintiff. ""'r.ly allowed the dealor t.chnlclan to vl.w the aclual sealbelt
.tttmbIy.
Th. ~tifft hied a complaint with tho 8e<<or BUllne.. Bur.au of Eastorn
PtMlyIv.,. It'd NIl.." flied a r,ape"". A non-binding arbitration took plac. and tho
.,tflttfJtH CfInO to fl4 ~ ht NIItan IhouId bt given ont or mort opportunlllt.
ro ,.,., ,.. v~. It N.t /'lOt o.tI1 o"wnWltd whtNI tho pIaIn.1tt f.u.d to r.spond
ki fit OM ~ OI.~fWt r.~lN flAt dfcJt'on. ttow.vor, tho ~ did r.un
the vehicle both to Modol Motors and Faulknor lor a complete seatbell aSlembly
replacement. ThG plalnliffs sought a complete replacement when It was molt likely not
necessary and would accept nothing less. 1\ Is the delendant's contention that the
plaintiffs have not satlslled the provisions 01 the Pennsylvania Aulomoblle Lemon Law.
73 Pa.C.B.A. 11951 .u.t .lll& by presenting the vehicle lor a reasonable numbor 01
attempts lor Inspection and potential repair by a Nlssan authorized service dealer.
As It relates to damages, the lacts do not support the allegations contained in tho
Complaint that the plaintiffs have met the provisions 01 73 Pa.C.S.A. t 1951 .Q1 u.g. and
therelore, are not entitled to damages under the Lemon Law nor attorney I... and costs.
In addition, plaintiffs are not entitled to any damages obtainable under the Pennsylvania
Unlalr Trade and Business Practices Act as applicable throuoh the Lemon Law.
J.UUn
Jllue t
Whether the plaintiff. have complied with the provl,lon, of tho Ptnntylvanla
Automobile Lemon Law. 73 Pa.C.B.A. '1951 J11G. a'to entitle them to the damag..
available under the Lemon Law and potential damages avallabll undlr thl Ptnnlylvanla
Unlalr Trade and BUllne.. Practice. Act a. applicable through the LImon Law.
Jllue ~
Whether tht plalntlffl have compiled with 73 PI.C.G.A. I1D51 of lht PtMlylYlnlI
AutomobU. Lomon Law end NlItan'l warranty Nil r.llt.. &0 pr"tn~l of lht ~
,
c~.
.
vohlef. for repair andlor corroctlon of any alleged non.conformlties for a reaBonable
number olattemptl to an authorized NllSan repelr dealer.
.Ytl.l'11UUI
(I) Dianna L. RlchardlOn and Jimmy D. Richardson
.al Schuler Road
ent". PA 1131G
(2) Bob Caldwell, S.rvlc. Manager
Model Motor, NI,..n, lno.
3531 Har1ldal, Orlvt
C'"'P Hili, PA 17011
(3) Jay Hornberger, S.rvlc. Manager
Faulkner NI,.."
P.O. BOil 20.1
Harritburg, PA 1701a
(.) Mill. W.lhtrlll
NotthtAlttrn D...er TochnlcIlIl
Nllll/l Motor Corporation
1600 Cottonllll LlTlt
P.O. Boll 07aO
Iomtrttt, NJ 00073.07&0
(I) Mik, alllogho,
Notmt..lclrn D....r TIchnk:lIll
MIllO Motor CorporatIOn
1600 Cottonllll LaM
P.O. Boll O1DO
Iomtrttt, NJ 0I113,.7DO
(0) ~ Htwill
CYltofflOf AttltllTlOO MAna;.,
NlttIn Motor CorporAUon
1600 CottonfIjJ LaN
1'.0, Dol '110
CIOmIfMt. NJ OH1~'160
I
(7) Joe Cashen. Dlatrlct Managor
NllIsn Motor Corporation
1 &00 Cottontoll Lano
P.O. BOll 67&0
Somerset, NJ 08873.6750
(8) Robert McName, Arbitrator
Belter Bualnell Bureau of Easlorn Pennaylvanla
Suite 322. 29 Ealt King Street
Lancaater, PA
D1UDlII
(1) Model Motoralnc. repair orders.
(2) NII..n Ipeclflcatlona on two. point motorized palllvo Ihoulder belli.
(3) NII..n three.year 36,000 mile ltandard warranty provided with lubJect 1992
NII..n Sentra.
(4) BBB reasonl for declllon rendered by Arbitrator Robert MeName.
(&) BBB Interim repair declalon rendered by Rob.rt McName.
(8) BBB agreement to arbitrate form.
(7) Faulkner Nlllan repair order..
(8) Inapectlon report propared by Mike Oallagh.r.
(9) Faulkner Nlnan lalel agreemont Jar the aubJect 1992 Nil"" Slntra.
(10) MY of tho ollhiblllUatod by the plalnUNlln their Pretrial Memorandum.
One dly.
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Dlr~'('1 Oil" Nil.: 263~393
filu Nu.: NN^ 26421
Junll19, 1995
I.....wrllnc" It W&lI,",r, l'rothonouTY
Cumberl.nd County COllrthollllO
Ono C()lIft hUll.., fklUArIl
"ull.I" I'A 11103
Rltl Dianna L IUchudlon Ind Jimmy 0, Rlchard.on v. NI...n Molor
Corpor.llon In USA . No. 95-189
l~'Ar Mr. WC!llc.lIr:
I'~a.. (II, III, IlnclllM'!J I'Mrl,,1 Mumllr.ndum In rUllard tuUw abovl"'C.ptlonuJ
mallllr. rl"... dalll and tlmll...lamp Ihll (,Up I,. IIncl(lk~1 .nd rvturn thllm 10 my oWev
In Itw rr.....ddrlllM'd l'nwlorc' provld4'd.
l'h4nk )'U\l fur Y4lllr "'oJ'4'rAlkln, Sh4luld )'llll MW any qlWIUlI/lI It'glrdlnglhl.,
1'1""'11 cont""I \N!. .
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IN THE COURT OF COMMON PLEAS OF CUMOERLANO COUNTY,
PENNSYLVANIA
DIANNA L, RICHARDSON and JIMMY
D. RICHARDSON,
CIVIL DIVISION
No, 05.160
Plaintiffs,
va.
DI!FENDANT'S PRITRIAL
MEMORANDUM
NISSAN MOTOR CORPORATION IN
U.S,A.,
Defondant.
Fllod on bohalf of Delond<\nl
Nlasan Motor CorporaUon
In U.S.A.
Coun.." 01 nooord for Ihl. PArty:
John e. Hall, fhlqul"
PI. 1.0. ',,00a
Brian K. Par1lot, filqul,o
Po. 1.0. '60076
PIETRAGALI..O, 008ICK , QORDON
Firm 1034
Ono O.lord Contre, :lOUl ,loot
Pill.burgh, PA I1.1i10
(412) 26:HlOOO
QIf_IUtgAN.ntrn~TfllA,"_MeMQnANQUM
AND NOW. comos thO dolondanl. Nlllfilln Motor Corporation in U.S.A.. by Ilnd
UlIouOh il. Gnomeys. Plolraoalla, Boslck & Ourdon. and John E. Hall. Etqulro, and arlan
K Prtrkor, EIIQUlrll. And 11101 tI\IS I'rolrllll Momorandum avorrinu tI\O lollowlng:
fACTI
On ot obout "uou.II!), 11W2, Iho plalnUllo purchasod II IU!)2 Nlnan Bonlra 'rom
f llulknor Nlesao tocoltd In Horrl,burg, PA. Tho vehicle WIl. purcha.ed lor $12,898 which
Ir\(;IOO.. aale"n A1lo0tdly. the plalntm. began oxporlonclnu probloms with Iho .oalboll
"'!tOmbly which had boon In. tAiled In tho tubjocl Nlssan Bontra. Although thlt vahlellt
WiU JIIJrchilHd Jrom FAUlkner Ninon,the plalnllff, pr.sontod tho vohlele to Modol MOIQ,.
NUIIWl. Inc. toclllod in Camp Hid. "onnaytvanla lor repair. Although It would appear that
tt;q rllainllff, toOk tho tWjecl v.hlcle to Modol Molors on sovoral dUloront occasion.. tho
1,I'lllllJffll rulu...., 10 allow rltpr...nlaUvOl 01 Model Molo,. 10 phy,ICtllly Inspoct Iho
"fiiflboltll""ornblvon moro thM ono oJ those OCCAsions. Moroovor. tho plAintiffS evon
rulw.u.u.'1O Allow tho NI..an Nontltimtorn Roolonall)olllot T ochniclan 10 phVllcally In'PQcl
It," \I~tll"h, tho pIaIflIdf. mot.ly lIlIowolf "\0 doalot tochniclun to VlOW tho l'lclunllonlbolt
,."..../ll."y
Jt!l.1 plilllllltfi '"b(t n cOIllI""'"' willi Ifill IWllor l)u~no.1t lIuroau 01 l;".lllfll
1'~'iflllyl.Vif/llit iJlllt Ni~i"llII~d i. ru"lH.i/\!Jo ^ non blll<.'IIJ mtlllml,l(H' IlIOk ,ll4cu /IIld till'
,"ii1I1,~H {;iHlfIj li,,"itJ ,,"'.IIIi:lV'14/,/IIIiI,U ."'..'>illlllilo,/iI.' 1m IjlV4I1l 0110 III tlll:ilo OC1IMi/lilllltiU'
loi "'{if~ !t,,~ wj~-~ II t~h Iil.A 1J#("llfl,IINllil,I/.'l! VI!"o!hl'~ 1/IIIId.I.llllIl" ,,utIli! 10 w....J(JI\C1
~. !f~1 II.,.! ..', ,.... ~H" I. "'H"'~~lll'i''' b'" Ih,' ,I." ,.".." II".."..'H Iii.. '....IIHlllh ''''I wlufII
Iho vohlclo bolh to Modal Motors and fllulknor lor It complalo sontholl Ilssomhly
replacement. Tho plninltlls Gought a complote replacoment whon it wus mosllikely nol
necassary Bnd would Bccopl nothing loss. II is tho dolondant's conlontion that tho
plaintifls havo not lallslied Iho provislonl ollha Ponnsylvania Aulomobilo Lomon Law,
73 Pn.C.SA 01951 l!1 tUtQ, by prosonllnll tile vohiclo lor Il lonso/mhlo numbor 01
al1omptslor inspoction and polonltallopuil by a NislIan authollzod sorvico doalor.
As it loluleslo damages. dID lact. do nolliupporltho allegalions contalnod tn tho
Cornplalntthal tho plaintiffs havo mot tho provisions 01 73 Pa.C.S.A. 11951111 USl. and
Iheroloro, aro not entitled to damagos undor Ihe Lomon Law nor a"orooy laos and cosls.
In addition, plalnlllls art nol entided to any damage. oblalnablo under the Pennlylvanla
Unlalr Trade and Businos. Practlco. Acl as ppplicable through tho Lomon Law.
lUW
I,suo t.
Whother the plalntllll have compllod with tho provisions 01 the Peoo.ylvllllla
Automobile Lomon Law, 73 Pa.C.S.A. "05'111 11m. as 10 entiU. th.m to the damages
available undor Iho Lomon Law and polontil\l d1\1Thl0011 avallablo undor tho Pennsylvania
Unllllf Tmdo nnd Ouslno'8 PractlCOI Aclas f11>phClIblo through tho Lornon Law.
..
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WlloUlor Ihl) J>IIl/flllffs llilVO compbud wllh fa Pit G D ^ "11M 01 tho POIVllylvMln
..
AU\(IIJ1Qbl!o l.ornolll.llw IlIld N~""'lIl'. Wlltrilllty 11'~ IlliI~II(>!j lO 11lltlWnI1rwlll 01 1119 .ubfoCI
~,
.
(f) Joe Calhen. Oiltrlel Mlumgor
NllIlum Molor Corporation
11'100 COIIO/1IaU LAno
P.O, 001 01tJO
8omeflol, NJ 08813-6160
(8) Robolt MaNama, ArbUralar
Donor OUlll1o" Our(lIlU 01 Eallorn POM.y1v4nla
6UllQ 322, 2U fUll Klnu 61roQI
lllllCllltor. "A
wtlDlIl
(I) Modol Motor. Inc. ropalr ordoft.
(2) HI.un .pocificallon. onlwo.polnt molorlltd paulY, Ihoutdlt bojt.l.
(3) NI'lAI1lhf...yoar 36,000 mil, .l4r1dIrd warrllOty provided with tub/oct 1lJ92
HI'NIt S.nlfll,
(.) 000 ".ton. lor doclllon rondQrod by Mitrator Robolt McNamo.
(0) 008 Int.11m ropalr docllioo rondortd by Rob." McNamt.
(0) 000 loroomonJ to .rblttat. furm.
(1) "aulkno' Nt.en r.palr ord,r..
(" lnIpor,;tion ropQt1 pr,p4ffd by Mlk. Oa/laohOr.
(V) FiiUlkMr NIII",n 8NIi. lIgf"ff14nt lor tho lYPjoct llili2 NII.w1lonlfa.
(101 My oItlO (uMllt. krttQl.J by 1M l;lajnlltf!t In "(li/' ftrOOtN MomorMdum
IlUtMAUQ '-IHamO'.l8lAi.
()(uJ day,
.t
,
:lIUD.lW~Nl.Ne.QQQAnONS
Atthil polnl, tho plalnliffa havo ",udo 1'1 domand. howovor. tho dolondllnt hal nol
mado an offor unlil nn Inspocllon 01 tho vohlclo cnn bo socurod. Dolondnnl II In tho
procoss 01 allomptinllto Bocuro a dato Irom plalnUWs counsol rogntdlng nn Inspocllon 01
tho vohlclo.
~
Dolondanl oxprossly rosorvos tho rlOhllO llmond lis Prolrinl Momorandum up 10
llnd Including tho tlmo 01 lrlal on July 10, 1905.
Ae.poclfully lubmltted,
PIETAAGALLO, BOBICK & GOADON
By:
Hall, 'Qulro
~. . P or. Esquire
Ono Oxford Cenlro, 38th Floor
Plll8burOh, PA 16219
(412) 263.2000
ATTORNEYS FOR DEFENDANT
NISSAN MOTOR CORPORATION
INU.8.A.
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RIdIaIdIon
C1Mllbtrllnd County penn.ywanla
PlalnUtI.
Ho.q5' - Ilr'l Civil 111III
v.
NluIn Molott Corporllkln U.8A.
tndllI\I
ClvU Action Law
J1My Trill 0tmIndtd
LUmtE
y,," hav, bttn a"fit In <<lWl, II Y(I" with to d,lend 'I.lllltthe c1.lm. a.1 ((Irth In
t'" fullowin. P""'You mutt t4'h .cUtin within twenty d.ya alt,r thla complaint
.nd noU", ar, Iffnd, by ,nllfln. . wrltt,n 'pl'lIIr.nr, p"aon.lly or by
.ltor",y Ind IlIlnllln wrlllnll with Ih. court your d.t,n.,. or obJection. to the
c1.lm. .., ((Irth ...Inat you. Vou if. w.rn.d that If YIlII l"Ulo do aO. Ih. raa.
mlY PWCttd without YUII o1nd I ludlm'"t may be 'nlrrrd 1I."lntl yO" by the
((lUll Wlthtlut (IIrth,r n"Ue, flir Iny monfY clAlm,d In th, c(lmpJalnt or (or any
(It'''f claim (If ,,11ft r'lllU'at'li by lh" pl.lntlff, Vlllt mAY hlJtl money or propfTty
(Ir ot"', rlahlllnlf'{lJIAntlll yvu
YOU III0UlP 'fAKll TIlI!lI'At'kM TO YOUM LAWYl1R AT ONCIL IF YOU
no NOT IIAVE A LAWYIlM OM CANNOT AfFORn aNI!, co TO OR
nUrltONI TlIII orflCIl81l1' fOMTlIIJt:LOW TO fiNO OUT WlttiRE YOU
CAN on' U!OAL unl'.
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9.
10.
Complaint
ll.
The plalnll((a, Dianna L. Rlchardlon and Jimmy D. Rlchardlon, are adult
Indlvlduala realdlng at 432 Shuller Road, Ellers, York County,
Pennaylvanla.
The defendant, Niaaan Motor. Corporation U.S.A., I. a corporation with a
bUlln..a OHlclllocated at 1500 Collontall Lane, P.O. DOll 6750, Somerael,
New Jeraey, 0887306750.
On or about Augult 15, 1992, the plalnUres' purchased a 1992 Nlaaan
Sentra (rom the de(endantl. The purchaae price o( said vehicle waa
$12,305.00 plua ulea tax In the amount o( $591.00 (or a total purchase price
o( $12,896.00.
The a(oreaald vehicle haa the (ollowlng V1N -lN4ED31P6NC816025.
The plalnU(('a vehicle Is unaare to operate due to an ongoing aeatbelt
malfuncllon.
The plalnUrea returned the vehicle (or repalra in ellceas o( 3 times In hopea
the dealer would repair aald dangeroua condition. To date, the teatbelt atlll
malfuncllonl aa It did before the repair. were allempled.
The plalntlrel aubmllled the vehicle (or repalra o( Ihe detective aeatbelt on
May 14. 1993, Mart'h 11, 1994, April 22, 1994 and May 23,1994.
The plalntlf(a agreed tll non.blndlng arbltrallon bdore the Bell,r Dualneaa
BureAU \l( Baltlm Pennlylvanla at the requrat o( the defendant Nlasan.
Th) arbitrator (ound that defendant Nlaaan ahould be given one mure
opportunity to rllpalr the vehicle.
The plalntlf(atook th. vehicle to Model Molora o( Camp Hmand Vaulkner
NI..an o( Haullburg and both deal,rahlpa rfluaed to repair the vehicle o(
the plalnUffa.
The v.hld.ln \lOelUon hat a conUnulng noncon(ormlty which rend,ra th,
vthlel, un..r, (or Ulf.
12.
Th' plalntl((a haw (ompll,d with all provlalona of 73I'a.C.S.A. 81951 ,I.
ae\I'
Th. d,f,ll.dant hAY' .(.ued to r,palr and mak, sa(, th, v,hlcl, o( th.
p14lnUUaln VW1411M ()( 73I'..C.S.A. '19.51 lit. Nq.
The "lIt,ndfnt hat (,U.-d to return molWY' (lwfi! to th, p14lntUr. punuant
tu 73 rae.SA '191'.
13,
.4.
15. The de(endant'a acta are In viola lion o( th. r'nnaylvanla Unfair Tradll
Pracllcea and Conaum,r rrot,cllon Law.
16. The plalnllHa attempted III return th41 v4lhlcle to th. aelllng dflll.r on
December 16, 1994. flow dl'ill,r "fulld to acc.ptth. vehicle.
17. The defendant NI...n haa wrlll,n to coun.,1 for thll d,f.nd.nt and hat
re(uaed to comply with the provlalana 0(73 I'a. C.S.A. III/51 .1. a.q.
Wherefor" It I. prayed Ihat ludam.nt b. .nt.r.d In f.vor of the pl.lntlffe .nd
.galn.t the defend.nt toa.ther with Inter"I, (o.t. .nd .ttom.ye f....
. IJ.'
RfaJWctfully lu"mUt,d,
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,.~ ~'if"- tl ". J
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Oat.:
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AfIUW'.1t
J HBRUDY SWBAR OR APPIRM TIIAT TUB POIU!CiOINO IS TRUll AND
CORRBCT TO THU 0l1S1 OP MY kNOWLUDGH AND/OR INFORMATtON
AND BRLIBP.
TillS IS MAOH SUBJRCT 'ro TtlIlI'nNA1.TIIlti OP III PA.C.S.' 4YGt RIlLATlNO
TO UNSWORN PALSIJIJCATION TO AU1lI0RITJIL\
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TO: Lawrence B. Welker, I'rothonotary
Cumberland County Courthou.o
One Courthouao Square
Carll.Ie" PA 17013
Kindly enter my appearAncv (In behalf o( Nlaun Motor Corpora lion In the U.S.A.
In regard to tho abovlX'aptloned matt.r.
Reapectfully .tlbmlttltd,
I'IETRAGALLO, UOSICK , GOROON
By
\....-J n B lall, &qulro
Drla . I'arker, EtquJro
Co 1 for Oc(endant
38th PJoor, One Oxford Cent...
rlttaburgh. I'A 15219
(412) 263-2000
. ..
'" -
I hen.oby unlly tNt I true Ind <<lfftct ropy 01 tlw within I'rltldpt lor
^pptllrlllC't h.. betn Mlrvvd uJ'4ln lho followl", (\lun..1 (II r<<tlTl.t, by U.s.
Mill, !"lIIl1l' rrv-r1ld, thl. ....JJ1. dlY of I'fbru.try, 11195:
Wlllllm l>auall., f,fIqul",
~)u.IA., DoualA. " 0..)\11""
27 W. IlIah Strfllt
It.O. Itu. Z61
c.rlltlf, I'^ 17013
~4~
~ hMt:..CJ pJ;J=O R _1tSTLN1t9-"~!!~.fQ!I .~ tU~~
(Mull bo Iypowrlllon and lubrnlllod In duplicate)
TO THE PROTHONOTARY OF CUMDERLANO COUNTY
(Check one)
Pleue lI.t Ihe 101l0wlng cue:
( x ) lor JURY trill Illhe next term 01 civil courl.
) for trial wlthoul I Jury.
............................U.H..................................................................................................,..u..n............................."'.......
CAPTION OF CASE
(enUre c.pllon mU'1 be .llted In fulll
(Ch.Ck on.)
Ill) Altump,'1
DIANNA L, RICHARDSON a"d
JIMMY p, RICHARDSON,
) Tr..pI"
)
,
Tr"pI" (MOl or V,hlcl.)
(PlllnUIl)
-_..,_.--~.(Oih.;r-----~~-
VI.
NI8SAN I1OTOII CORPOllAT10N IN
Tlllt U.8,A,
Th. Irl.11I1I will bl Call.d on __~~_~_"_" .
llHI.....2r!!L~.~.!.J !'.L.._.._._-__ "."
Trl.l. comm.nc. on .._~u.lh.l!U~.._~..
PI.lrlll. will 01 h.,d On ...M'.r.U..U...JY!.t.-
,erl.,. Irt due II d'Ya ~Io" p",rl.I..)
(Th. Plrty II.Ung Ihl. ca.. 101 'rial .h.1I provldll
lo,thwllh I copy 01 th. praoolp. 10 III eou,,"'.
puraUlnlto locI' Aul. ~ ,..",
(O,',ndanll
v..
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No. .......... Civil T'f\lll,__~,,~"_,,_'~"._r 19
Inllle.lllh. attorney who will try en. for Ih. PIl\y who liIealh'l praeclp.:
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Int. "..I. II.oV 'Of 1,1.'.
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InlllCllIlfll1 coun.llloI oth., patll.. if known:..'~hn.. !LH..4J 1. ..!."" lo l,uU.l'hIJ. ~.l..
r, !':.~! !A. !!iu~tt~.).. !~!H ..,,1 lIJ,..'..\'"J ~~ ..tJi':tK4.9.n,J.' ..~U\l\I.( A PI1,f, J}ll.((Ut.Ctflt.u A ..
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0.'. hbllIUY', 19'H
AIIOl""Y 'ill rl81!illlh
IN THE COURT OF COMMON PLEAS OF CUMBERLAND COUNTY,
PENNSYLVANIA
DIANNA L. RICHARDSON and JIMMY
D. RICHARDSON,
PI.lnU""
VI.
NI8SAN MOTOR CORPORATION JN
U.S.A.,
Defendant.
TO PLAINTIF':
YOU ARI HIRIBY NOTlFIID TO
PLIAD TO THI WITHIN NIIW MATTIA
WITHIN TWBNTV (20) DA YI 0'
IIRVICI HIRIOF. OR A DeFAULT
JUDGMINT MAY BI INTI ReD
AGAIN'T YOU,
~~'~I
) CIVIL DIVISION
) No. U'189
)
)
)
) ANsweR AND NEW MATTeR
)
)
) Filed on be hall of Oefendanl
) NISlan Molor Corporallon
) In U.S.A.
)
) Coun,,1 of Record for \hI, Party:
)
) John E. Hall, E'qulre
) PI. 1.0. .11095
)
) Brian K. Parkor, Eequlre
) Pa. 1.0. .69076
)
) PIETRAGALLO, BOSICK
) , GORDON
) Firm 1834
) Ono Oxford Contrt, 38th Floor
) Pllltburgh, PA 15210
) (412) 203.2000
AND NOW. comes the defendant, Nlssan Motor Corporation In U.S.A., (Improperly
referred to al 'Nlssan Motorl Corporallon U.S.A.' and horelnafter referred to as
'Nluan"), by and through lis attorneys. Pletragallo. Boslck & Gordon. and John E. Hall,
Esqulro, and Brian K. Parker, Elqulre. and Jiles thle Answer and New Maller, and avers
as follows:
AtiIYlIB
1. The allegatlonl of fact found In paragraph 1 of plalnllNI' Complaint are
admllled.
2. The allegallons 01 fact found In paragraph 2 of plalnllNI' Complaint are
denied as stated. It II averred that defendant Nllsan II a California corporation with a
IIcenle to do bUllno'l In New Joraoy, maintaining a bUllnoll oNlco at 1500 Collontall
Lan., P.O. Boll 6760, Sommerlet. NJ 08873.6760.
3. Alter roalOnablt InvoatJgallon, defendant Nlnan II wllhoutlnformatlon or
knowledge lufficllntto form a b.llef al to the truth or falsity of the all.gatlonl of fact
found In paragraph 3 of plalntiffl' Complaint: therofore, the tame are denied, and ttrlct
proof II demanded at the time 01 trial.
4. After reatonabltlnvoatlgallon, defendant Nlnan II without Information or
knowlodge tuHlclent to form a b.llof .1 to th. truth or falllty of th. allegatlonl of fact
found In paragraph 4 of plalnU"I' Complaint; thorofor.. tho Mm, are d.nled, and ,trlct
proof I. demanded .tthe Ilmt of trial.
6. Tho ..leoalloN of fact found In paragfeph 6 of plaIntlNI' Comp/&lnt art
doniod It I, ~Itieally dtniod that thf JUbltct vlhlol. 'I unU'I. and ItrIo1 PfOQt II
demanded at the timo 01 trial. AI lor the remaining allegatlonl con tal nod In paragraph 5
of tho plalnlllfl' Complaint, Ilftor rOlltonablo Inve.llgatlon, defendant Nlttan It without
Information or knowlodge .ulliclonl to lorm a bllllf al to the truth or lalllty of tholO
allloationl: ther.fore, th. ..m. are d.nl.d, and Itrlct prool II demanded at the lime 01
trial. By way 01 lurther antwer, It II averrod that at all 11m.. prtor to and lublOquent to
tho dati 01 purcha.. 01 tho vohlcl. by thl plalntlffl, tho vehicle wal .af' and rea.onablll
fQr III lnl.nded UIO and contalnod .vory ol.mont roalonably n,c,"ary lor It I lafo.
,.alOOAbJ. and Inl.ndod Ultl.
O. Aft.r ra'lOnabl. Involllg.llon, defondant Nlllan II without Information or
knowlodgt tutllclant to lorm . b.llof al to tho truth or lalllty 01 the all.oatlonl 01 lact
lotJnd In paragraph 0 01 ptalntiffl' Complaint; brefor., tho lam. are denl.d, and Ilrtct
proof I. domandld .t the 11m. of trial.
7. After reuonabl. InvIIlIgallon, doJ.ndant Ntll.n II without Informatlon Or
knowltdgt IUfflcltnt to form a b,ll.1 ., to tho truth Of fWllty of the .IIooaUon, ollact
loYnd In paragraph 7 of plalntllfl' Complaint; brelore, tho lam. are d.nl.d, and Itrtct
plOOf It dMnandld .t thf time of trial.
e, Th. ....gallon. olllCt lound In par.graph a 01 plalnllff" Complaint aro
acfrtWn.d In pAlt and dtnied In part. It It IdmIn.d that dof.ndant Nt'lAn and the plalnllll.
P.I1lC~..a In non'blOOlng lftI"rallOn b.for. tho BO(.t, How.vor, It I. d.nltd th.t tho
tub/eel Ifttftttton ~ plle. at tho rlqUtll of dol.ndan! Nlllan and Itrlel prool II
~.a tht lImt of tNl, To \ha contf.ty, lilt .vatred that onea del.ndant NIt.1Il
3
filed Its response to the plaintiffs' complaint. It was the duty of Ihe plaintiffs to request and
set the arbitration date.
9. The allegations of fact found In paragraph 9 of plaintiffs' Complaint are
admitted In part and denied In part. It Is admitted that the arbitrators found that defendant
Nlsean should be given one more opportunity to repair the subject vehicle. However, by
way of further answsr, It Is averred thai at the conclusion of Ihe arbitration, the plaintiffs
neither accepted nor rejected the arbitrator.' decision; therefore, under the guidelines 01
the BBB Autollne arbitration procedure, a failure to respond Is considered a rejection of
the arbitrator,' decision. Further, It Is averred that under the BBB Autollne program, once
the plaintiffs have rejected the arbitrator's decision, the decision Is not binding on any of
the parties Involved.
10. The allegations of fact found In paragraph 10 of plaintiffs' Complaint are
admitted. By way of further answer, It Is averred that under the provisions of 73
Pa.C.S.A. "9&1, ., leq., once the plaintiffs have rejected the arbitrators' decision, their
only mean, of recourte against defendant NllSan would be the filing 01 an action In a
court of common pleas. Therefore, officials at Model Motors and Faulkner NllSan were
under no duty to repair the plalntms' vehicle subsequent to the BBB arbitration. By way
of lurther answer, should It be determined at the time of trtal that such II relueal took
place, which Oolendant Nlssln doni.., It II avorred that the plalntlffa' laUed to allow
Individual a at both Modtl Motors and Faulkner to Inapect and/or dlagno.. the alleged
problem with tho v,hlcle to property repair II.
3
11. The allogations of factfQund In paragraph 11 of plalnllll,' Complaint alO
denied. II II apeclflcally donlod thai Ihe vehlel. In qUlll1an haa A continuing non.
conformity which allegedly rend.ra II unlafe for III UII, and ,Irlel proof to th. contrary I.
demanded al the lime 01 trial. By way 01 furth.r anlw.r, it la averrod that, at all timet
prior to and lubloqu,nl \0 tho date 01 purohale of the v.hlcl, by th, plalnllff,. the v,hlcle
was nf. and "aIOMbl. for IlIlnl.nded UII and conllintd ,v.ry olom.nt reasonably
nocOllary for III 1A1" realonabl. and Inl'ndod u....
12. Th' alllgationa oJ fact lound In paragraph 1 II of plalntiffl' Complaint conlaln
conclullonl 01 law to which no r..pon.. la r,qulr'd, InlOla, II a roepon.. I. ,equlrod,
It I, ap.cillcally dlnled thai the plaintiff. havt compllod with all of tht provlllon, of 73
Pa.C.8.A. "G5'. It '1(1., and Itrlct proof It domandtd II tht tImO of tIlIl.
13, Th' alligatIOn. of lacl Jound In paflOrlPh 13 of plalntifta' COmptaln. contaln
COnclullonl of law to which no r..pon.. II rtqUlrod. Intofar.. I r,tPOflt. .. required,
IIII ,p.clllcally d,nItd that d.lendAnt Ni.tan lailld \0 rtplll and make Hf, the pIalntlfft'
vlhlcl.ln violation of 73 PI.C.I,A. ,tG11, ,f 'Iq. and .ttic' pfOOf It dfmAndId II tht
tlm. 01 trial. Py wlY of fuM" an.w,', It la av.rlld that It II tlmft f)Iiot to and
,ubloqu,nl to \ht dall of purchaH of tho v.hIcI. by IN plaintiff., the vthict. wat taf,
and roalonabl. fOl III lnttndod u.. and conlllnfd .v.ry ".",.". r~ ntCflnry
for III nl" rHtonlb1t and lnltndt<J UN,
1., Th. aIlfOAlIOnI of fad found In PMIOtAPh ,. of p/Ait'lflffI' CotnplIlnt ar,
admiUtd In p4Itt 1M doflIed In Pitt I. It ~ttfIj IN! do~ NIttM dlO not rowrn
moMI to ",. ~ fltMlftJlt/aMQn ~ N"" ~fH. It It ~....,.,.,.
4
Nll8lln II In vlolallon of any of Ihe provlllonl contained In 73 Pa,C.S.A. "955 as a reaull
of nol relurnlng any monl.. to Iho plalnllffl, and Ilrlct proof II demanded altho time 01
Irlal. By way of further anlwer, 1111 avorred thai al all tlm.. lubaequentlo the dale of
purcha.. of the vehicle by the plalntiffl, defendant Nlllan acled In accordance with Ihe
provlllonl contained In 73 Pa.C.S,A. "955. Further, 1111 averred Ihallhe plalntllll
rojecled tho al1>llralorl' declllon. elthor by voluntarily rejecting the declllon or by falling
10 r"pond, and, al a r..ull, under Ihe provlllonl of 73 Pa.C.B.A."05', ., IIq.,lhe only
rtcour.. IVlilable to the plalnlllll at thai lime WII 10 file lull In a court of common ploal
lor th. r,medl.. IvaI'-bl. und.r 73 Pa C.a.A. ,Hl51 .tllq.
16. The ail.gationl of lacl found In paragraph 15 of plalntiffl' Complaint contain
canclullonl of law to whlct! no r..penlO II r.qulred. InlOlar al a r..ponlO II required,
It II IP'ClflcaUy d.nled that d.,.ndant Nlllan acted In any manner which II vlo'-tlv. of
th. P,nn,ylvanla Unfair Trld. Practie.. and Conlum,r Prolectlon Law, and ItrlCt proof
II d.mandtd at tho tim. oJ trial.
10. Aft.r realOl1Able Inv..lIgallon, dll,ndant NIII," II without Information or
knowledge lufflejont to form I b,lI,f II to the truth or falllly of the allegation, of flct
found In paragraph 16 of plalnllffl' Complaint; th.refore,th. tame are dOnlld, and .trlct
proot II domandod al tho limo ot ifill.
17. Th. all.gallOna of tact found In paragraph 17 ot plalntllft' compliant .r'
dtniod. Jt I. IPlclflcllly dtnltd that dtt,ndanJ Nllun r,luted to or ,ailed to comply with
IN plOVitioN of 73 ".CeA. tlQ&I, "lfq,,1Ild .\tIe1 proof I. OtmIndod.t lht Umo
01 tNI, By way of tvnhtIlf\f#W", It II tlV,"tO that atll/lImn PIiOIIO and ~
~
to the date 01 purchase 01 the vehicle by the plaintiffs, delendant Nlssan was In lull
compliance with all provisions 0173 Pa.C.B.A. 11951, st 'sq.
WHEREFORE, delendanl, Nlssan Motor Corporation In the U.S.A., respectfully
requests that thlt Honorable Court rule In Its lavor and enter judgmenl against the
plaintiffs lor leel and cost..
.tIDY...MAIWl
18. Delendant Nlssan Incorporate. by relerence paragraphs 1 through 17
above, al II the .ame were lOt lorth lully herein.
19. Delendant Nlllan believes and there lore aver. that the damage. alleged
by the plaintiff. In their Complaint lall to .tate a caute 01 action upon which rellel may be
granted.
20. Delendant Nlllan believe. and therelore avert that at all time' prtor to and
subs.quent to the date 01 pure halt 01 the vehicle by the plaintiff., delendant NII.an was
In compllanc. with 73 Pa.C.B.A. 11951, .t IIq., pertaining to the Penn.ylvanla
Automobil. Lemon Law.
21. D.f.ndant NI.san believes and ther,'ore aver. that should It be determined
that an alleged problem with the .eal belt allembly did eldst In the .ubject Vehicle,
delendant NI..an took all slOPI realonable and nece..ary to repair tho problem
.ublequent to the date 01 purchl.e 01 tho vehlcl. by the plaintiffs and was at Iii timos
In compHance with 73 Pa C.B.A. 'HI51 .Iaeq and any warranties given to tho plalntlff..
22. D.f.ndanl NIss." beUtvtS and therefor, avor.that at.., times tublequtnl
to the date of putcha.. 0' the vehicle by pq.inl.iff., deJendant Nt..." abided by ClOd
o
complied with the BBB Auto Line Arbitration Program. which It had adopted Illtalnlormal
dlapute rOloluUon procodure undor tho conllnol of 73 Pa,C,8,A. 110~O,
WHEREFORE, defondant, Nitlan Motor Corporation In tho U.S.A., rolPoctfully
r.qu.... that thl. Honorablo Court rulo In It I favOl and ont" Judgment agllntt lht
plalnUff. for fOl. and co.t..
R.tPOCtfully eubmlntd.
PIITAAOAl.lO, POllOK' GORDON
IV:
'-- . ~ I,lqulro
Is/Plrk", ElqUlrt
One Oxford Ctnttt, 31th FIooI
Plhtburgh, PA tlJft
(412) 203-2000
AnOANIYI 'OA DefENDANT
NII8AN MOTOR CORPORATION
JN THI U.S,A,
'I
.
. J
The undersigned hereby certifies that 8 true and corroct copy of the wIthin Anlwer
Ind New Mltter was served by flrst.class U.S. mall, postage prepaid, upon all counee'
of record thIs -CU- day of JdJ
follows:
, 199&, iddrolled.s
William Douglae, Esquire
Douglas, Douglae & Douglal
27 W. High Street
P.O. Box 261
Carlisle, PA 17013.0261
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DIANNA l.. RICHARDSON IInd IN TIIIl COURT OF COMMON rlHAS
JIMMY O. RICHAIU>SON OP CUMUfiRJ.AND COUNTY, IJA,
CIVil. ACTION. LAW
V. I NO. N.189 CIVIL TI!RM
: (IS
NISSAN MOTORS CORPORATIONl
U.S.A. JURY TRIAL DBMANOBD
1UiC.LX
Ill. Th. .11...1101\1 01 the complaint ar. IlIcorporal.d htr.ln by
r.i......nct th.reto.
19. Denled .a.I..al condualoll.
21J, Dtnltd I' . 1'1.1 conclualon.
:U. D.nled. Th. d.(.ndant h.a not (Om plied with 13 P.. C,S.A. 8
19'I,Mf hav.th.y complied with th.lr warrantl...
22. Denled.
Th. d.I,"d.nl haa not compiled with 73 ra. C.B.A. 8
19!19.
1& DOUGLAS
~~~m r:~~lla;, q~I~.:2_~
Attorn.y lor PI.lnlma \
Atty. 1.0. . 37926 -
AflmA.YJI
I htr.by Iw..r or .lIInn thai th. lorrloln. II trUt and (Orrtel, 10 the betl
0' my knowltd.. .nd/or Inlorm.ttlon .nd btll,l.
Tb1t it nudf tubjfcI to Ihf ptll.ltltt 0118 P.. C.S. . 4904 rtl.Un, to
UNWOlB I.ki(k.lion W ,ultwdUtt,
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7.
DIANNA L. RICKARDSON AND I IN THE COURT OF COMMON PLEAS OF
JIMMY D. RICHARDSON I CUMBERLAND COUNTY, PENNSYLVANIA
I
V I
I CIVIL ACTION - LAW
NISSAN HOTOR CORPORATION IN I
THE U.S.A. I NO. 95-0189 CIVIL TERM
ORDIR or COURt
AND NOW, APRIL 20, 1995, at the reque.t of the
defendant, the above-oaptioned matter i. hereby oontinued from
the HAY, 1995, trial term. No further continuanoe will be
granted. prothonotary i. directed to reliet for the July term of
court.
By the Court,
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William p, Douvla., Ilquite
For the PlaintiU. . I
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John I. Hall/ I.quire
Brian K. Parker, .Iquire
For the Defendant.
Court Admini.trator
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AND NOW, comes the defendanl, Nlasan Molor Corporallon In U.S.A., by and
through lIs attorneys, Plelragallo, BOlick & Gordon, and John E. Hall, Esquire, and Brian
K. Par1ler, Esquire, and files Ihls Amended Prelrlal Memorandum averring the following:
fWl
On or about August 15. 1902, the plalnllffs purcha.ed a 1992 NI8San Sentr. from
Faulkner NIssan located In Harrl.burg, PA. The vehicle was purcha88d for $12,898 which
Includes laleltax. Allegedly, the plalntlffa began experiencing problema with the .ealbell
anembly which had been Inatalled In the aUbJect Nla.an Senlra. Although tho vohlcle
waa purchaaed from Faulkner Ninan, the plaintllfs prllenled the vehicle to Model Motora
Nlssan, Ino. localed In Camp Hili, Pennaylvanla for repair. Although It would appear that
the plaintiffs took the 8ubJect vehicle to Model MOlora on aeveral different occaalon., It
does not appear that on each of those occaalons the plaintiffs allowed repre88ntatlve. of
Model Motor, to aclually Inapeettho soatbell a..embly. Actually, the plaintiffs refused
10 allow Mod.1 MOlors roprolOntallvea 10 Insp.ct the vohlcl. on more than one occulon.
Moreover, the plalntlffs even refulOd to allow tho Nlllan North.aatern Regional Doaler
Technician to phyalcally In.peet tho v.hlcl.. Th. plalntlfft merely allowed the de.'er
technician to view the actual aealbell aa..mbly. Purauant to tho term. and condition. of
tho warranty provided to the plalntiffa, the plalntiffa hlod I compl.lnt with tho Better
Ootlnt.. aulOau of e....rn P.Mlylvanl. and Nit.." flltd . r.tpontt. A non-bIndlng
arbIltatlon Jook p&aet and tht 8ItHtratot ~ 10 tht ~~ that HI..." tholIId be
given on. 0l1TlOl' oppottunitio. 10 fOpail lht vthdt. It I. not dt"rrNned W/ltttltt tht
plalntllls failed to respond to the BBB decision or expressly rejected that decision at this
point. However, the plalnlllls did return the vehicle both to Model Motors and Faulkner
for a complete seatbelt assembly replacement. II would appear that the plaintiffs sought
a complete replacement when It was most likely not necessary and would accept nOlhlng
less. Ills the defendant's contention that the plaintiffs have not satisfied the provisions
of the Pennsylvania Automobile lemon Law, 73 Pa.C.B.A. 6195111 H.lL by presenting
the vehicle for a reasonable number of attempts for Inspection, potential repair by Nlssan
authorized service dealers.
At It relates to damagos, the facts do not support the allegations contained In the
Comptalnt that the plaintiffs have met the provisions of 73 Pa.C.B,A.11951111UQ. and
therefore, are not entitled to damages under the lemon Law nor attorney fees and costs.
In addition, plaintiffs are not entitled to any damages obtainable under the Pennsylvania
Unfair Trade and Business Practice. Act as applicable due to Pennsylvania Automobile
Lemon Law.
lUUD
,Issue 1.
Whelhtr the plalntlffl have complied with the provlllonl of the Pennlylvanla
Automobile Lemon Law, 73 Pa.C,S.A.119~111 ug. II to enlltlethem to the damage.
avallabl. und.r the lemon law and potentlfll damagOl available under the Pennsylvania
Unfair Trad. and BUlin... Practlc.. Act al applicable through the Lemon Law .tatut..
'..lit 2
a
Whlthor tho pla1nlin, havI compliod with 73 Pa.C.SA.11965 01 tho Ponn'ylvanla
AutomobU. LImon Llw II II rell'" 10 prt..ntmonl 01 tho ,ubjoel v,hlclo 10' r.pal,
and/o, corrocllon of any IIltgOd non.conlormill.. 'or I ro..onablo number 0' atlompll
to an IUthoriZed Nluan ,.pal, doalOf.
wmtUlU
(1) DlIMI L. AIchItdIon and Jimmy 0, RlclWdlOl'l
421 Schul" Road
.Itt"1 PA 1731.
(2) Bob Caldwtll, S'Me' Mlnao.,
Modt! Mototl NitNt', lno,
3&37 HlI1tdal. Drlv.
Camp HI", PA 170U
(3) JIY HombtrgOf, ',Met MWOfr
FlUIknor Nit.."
P,O, Do. ~'41
HlrMbYrO. PA 17010
(4) Mlk. W.NtiIt
NoMwltm Ooaltr T ochnicIIn
Hillin Mo1ot Co/porallon
1100 COllontllll Lint
P.O. Do. '760
IomtfHI. NJ 01.73.0110
(I) Mlkt O"'ght,
NonhtaIlIm D....' T tcMioIIn
NiINn Motor COfJIOfallon
1100 Conontlil Lint
P.O, Dol '760
1omt,..I, NJ OUl;J.t160
(') Mat1l .~IIJ
ClIItomf, M~ ,...,.,
Hi..." MofIH COfpoflfien
tlOO ~ I.Mf
',0. eo. ,710
~,NJ OH7~'760
a
(7) Joe Cashen, Dlltrict Manager
Nlllan Motor Corporation
1600 Cottontail Lane
P.O. BOll 6750
Somersel, NJ 08873.8750
(8) Robert McName, Arbitrator
Better Buslnell Bureau of Ea8tern Pennsylvania
Suite 322, 29 Ealt King Street
Lancalter, PA
(9) Barry Hare
Senior Engineer AnaIYII.
Nlllan Motora CorporaUon
SomerlOt, NJ
UUlIIII
(1) Model Motor. Inc. repair orderl.
(2) Nil88/l Ipeclflcallon. on two. point motorized pa88lve ahould.r b.lts.
(3) Nllsan three.yoar 38,000 mil. ltandard warranty provided with lubJ.ct 1992
NII88n Sontra.
(4) BBB reason. for declllon render.d by Arbitrator Robert McNam..
(5) BBB interim repair declalon rendored by Robert McName.
(8) BBB agreement to arbitrate form.
(7) Faulkn.r Nlsaan repair ordors.
(8) Inlp.ctlon r.port propared by Mike Gallagh.r.
(0) Faulkner NIIIIIl lal.. .greement for the .ubj.ct 1112 Nlnan Stntr..
(10) MY of the exhlbll8l1.ted by the plalntmlln their Pretrial Memorandum.
(11) Video Tap. footage tAk.n by Barry Har. explalnlng tht operation of the
two-point mototlzod ..albeit ....mbly.
(2) Cufriculum Vll.aa 01 Batry Hat..
4
mlDflCAII: Of.II.flYlkI
Tho und.rtIgntd hOtoby cortlft,. that a true and correct copy of th. within Pretrtal
M.morandum w.. Hrvtd hand d.Uv.ry upon all counlll of rtcQrd \hI. A1Il day of July,
1006, IIddrtlltd ..follow.:
WllJIam DougJu, Elqulr.
Doug.., DouoIaI & Dougl..
27 W. Hfgh 8"..,
P.O. eo. 201
Clrtlllo, PA 17013.0201
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